Corporate Travel Agent Job Description

Corporate Travel Agent Job Description

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Corporate travel agent provides data entry support using Microsoft Word, Microsoft Excel, Microsoft Access and Microsoft SharePoint.

Corporate Travel Agent Duties & Responsibilities

To write an effective corporate travel agent job description, begin by listing detailed duties, responsibilities and expectations. We have included corporate travel agent job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel industry discounts
Advise travelers on most efficient routes, lowest available fares, exchange rates,     
Ensure travel arrangements for employees and customers are completed in a timely and accurate manner
Make airline, hotel, and car reservations through our GDS system
Analyze cost of travel and make recommendations to staff/customers
Planning and executing international mission logistics for the missions team
Coordination of hotels and transportation for missions
Act as a liaison with international, regional and onsite logistics leads for missions
Reconcile credit card statements with receipts from bookings
Oversee all mission logistics information entered into Raiser’s Edge

Corporate Travel Agent Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Corporate Travel Agent

List any licenses or certifications required by the position: TICO

Education for Corporate Travel Agent

Typically a job would require a certain level of education.

Employers hiring for the corporate travel agent job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, General Education, Tourism, Management, Hospitality

Skills for Corporate Travel Agent

Desired skills for corporate travel agent include:

Word
Excel
Outlook
Travel industry
Email and the like
Microsoft Office tools
Various technology platforms
Domestic and international faring and ticketing procedures
Fares and international markets
Microsoft Office products

Desired experience for corporate travel agent includes:

Assist with preparation and delivery of training documents
Create internal and external mission communications
Assist with management on all international mission team travel documents, such as international travel visa applications, passport renewals, and international travel immunization processing
Travel agency experience is mandatory
Well organized and reliable
Advanced knowledge of computer reservations systems, GDS systems, and e-traveling

Corporate Travel Agent Examples

1

Corporate Travel Agent Job Description

Job Description Example
Our growing company is hiring for a corporate travel agent. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for corporate travel agent
  • Participate fully as a team member to assist, as needed, in completing all functions related to servicing the client, including ticket processing, clerical functions, prepaid tickets, debit memos
  • Is fully informed and stays abreast of all airline rules and regulations tariffs and other industry requirements and accurately applies this information when making travel arrangements
  • Have a minimum of 3 years of experience working as a corporate travel agent
  • Have high accuracy and attention to detail
  • 100% Paid for Insurance Premiums
  • A 401k plan with 50% company match!
  • Frequently required to view items at an extremely close range and must be able to adjust and readjust focus
  • A base salary plus unlimited sales incentives – the more you sell, the more you earn!
  • Global conferences and award balls
  • Leadership career pathways
Qualifications for corporate travel agent
  • Are fully proficient with
  • Knowledgeable on all types of ticketing, exchanges, and voiding of tickets
  • Are familiar with group and conference travel arrangements and preferred vendor programs
  • Have the ability to work independently and in the team—keep pace with others on the team for independent work and help the team out with mass bookings
  • Strong sales background including experience working toward goals and/or on commission
  • Professional & service-oriented mentality
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Corporate Travel Agent Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of corporate travel agent. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for corporate travel agent
  • A base salary of 30K plus unlimited sales incentives – the more you sell, the more you earn!
  • Assist travelers and planners with complex itineraries
  • Provide online and agent assist reservation fulfillment
  • Thoroughly train online booking tool users
  • Compile and submit weekly ARC report
  • Review, negotiate and make recommendations with event contracts
  • Monitor and support corporate travel department email and telephones
  • Maintain traveler profiles
  • Experience in Corporate Travel highly desirable
  • Discounted travel and fantastic incentives from the world's top travel providers
Qualifications for corporate travel agent
  • Experience to predict potential travel disruptions and offer alternatives
  • ARC Specialist
  • Ability to maintain work volume and quality consistent with Executive Assistants
  • 1 - 3 years of travel agent experience
  • Familiarity with GDS (Sabre or Apollo) systems and working with scripts helpful
  • Must have a minimum of 5 years experience with using SABRE GDS system
3

Corporate Travel Agent Job Description

Job Description Example
Our company is looking for a corporate travel agent. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for corporate travel agent
  • Minimum of 2+ years on Sabre required
  • Enter data into our software and maintain client profiles
  • FCM Corporate Travel Agents will receive a base of $40,000 plus uncapped monthly incentives
  • 2-5 years experience in Corporate Travel
  • Experience with complex international fares
  • Experience with complex ticketing & exchanges
  • 2-5 years experience in Corporate required
  • Compile and submit weekly ARC report as needed
  • Arranges domestic and international travel while adhering to company travel policies
  • Directly engage with employees across our organization, from campus and experienced professionals to senior & executive managers, to assess & maintain their travel needs and preferences
Qualifications for corporate travel agent
  • Minimum 5+ years of Corporate VIP Travel Counselor experience
  • Minimum 3+ years of International expertise
  • Sabre GDS expertise
  • Knowledge of international exchange rate calculation and taxes
  • International Air Ticketing experience
  • GetThere experience
4

Corporate Travel Agent Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of corporate travel agent. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for corporate travel agent
  • Leverage our online booking systems to book hotel accommodations, train, car rental, car service and flights (including private air transportation)
  • Partner with your travelers to ensure all necessary travel documents are obtained in advance of travel deadlines, including passports, visas, or any required clearances
  • Build standardized procedures and comprehensive checklists for travel arrangements
  • Have the opportunity to review current processes and bring ideas forward to improve upon them
  • Ability to work flexible hours and shifts as determined by business need and client call volume
  • A base salary plus unlimited sales incentives – the more you sell, the more you earn! Average earnings for first and second year consultants are between $45,000-$50,000 annually
  • Assists Travel Agents as needed – hold for airline, email invoices
  • Provides routine clerical assistance
  • Verifies, sort, post, and check claims, bills, invoices, and vouchers
  • Receives outgoing mail and apply correct postage
Qualifications for corporate travel agent
  • Sabre proficient
  • Experience with complex international fares strongly recommended
  • Experience with complex ticketing & exchanges is preferred
  • Sabre skills preferred
  • Familiarity with GDS systems, online booking tool concepts, and working with scripts helpful
  • High school diploma or equivalent and completion of an accredited travel school program preferred
5

Corporate Travel Agent Job Description

Job Description Example
Our company is growing rapidly and is hiring for a corporate travel agent. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for corporate travel agent
  • Sabre GDS Skills
  • Books domestic reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
  • Responds to requests for domestic price quotations utilizing automated system(s) for domestic itineraries
  • Responds to requests for international price quotations utilizing automated system(s) for international itineraries
  • Providing resolution for escalated issues
  • Effectively communicating and working with internal and external customers
  • Exercising sound independent judgement
  • Upholding quality processes, policies and protocols
  • Establishing and maintaining positive relationships
  • Guide travelers to make the best financial trip choices for the company and implement company standards
Qualifications for corporate travel agent
  • 2+ years experience in a travel agency or in-house travel department
  • Proficient with ticketing, calculating refunds and exchanges, refunds and voids
  • Proficient using Sabre
  • Proficient using the Concur online booking tool
  • Must be able to work under pressure and juggle priorities
  • Can fulfil request passports, Visa

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