Front Office Administrator Resume Samples

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CO
C Okuneva
Chaya
Okuneva
6785 Lenny Parks
Phoenix
AZ
+1 (555) 273 7552
6785 Lenny Parks
Phoenix
AZ
Phone
p +1 (555) 273 7552
Experience Experience
08/2014 present
Detroit, MI
Front Office Administrator Receptionist
Detroit, MI
Front Office Administrator Receptionist
08/2014 present
Detroit, MI
Front Office Administrator Receptionist
08/2014 present
  • Report to the Executive Assistant to manage the Reception area and provide exceptional service to colleagues, clients and visitors
  • Performs administrative duties: reads and sorts mail and email, schedules appointments, makes photocopies, and sends faxes
  • Assist in the Interview process and make recommendation of candidates for new hire
  • Manages maintenance and supplies for copy and fax machines
  • Work on actual project or service to help achieve the objectives of the department
  • Assist with conference room scheduling and maintenance, equipment reservations and catering orders and set up
  • May greet and screen visitors in person and on the phone, ascertain nature of their business when performing receptionist duties
12/2009 06/2014
New York, NY
Front Office Administrator
New York, NY
Front Office Administrator
12/2009 06/2014
New York, NY
Front Office Administrator
12/2009 06/2014
  • Manage incoming call transferring and messages on behalf of colleagues
  • Schedules meetings and appointments with other executives and department managers
  • Provide outdoor delivery for important and urgent documents
  • Be the point of contact and supervisor for building maintenance workers and office cleaner
  • Performs data entry functions for department using Kronos and Facility Dude
  • May manage catering or room set up for various events as requested
  • On-site contact for all vendor relations, safety and security, facility maintenance and repair issues and contact for building management
04/2007 10/2009
Boston, MA
Front Office Administrator Admin Assistant
Boston, MA
Front Office Administrator Admin Assistant
04/2007 10/2009
Boston, MA
Front Office Administrator Admin Assistant
04/2007 10/2009
  • Maintain a high professional standard of decorum, dress, workspace, and communication within the Dean’s Office
  • Make copies, file, send facsimiles and emails for members of the Dean’s Office staff
  • Assist walk-in clients
  • Ensure that expenditures are in compliance with procurement card policies
  • Process new student tuition deposits and bursar-related deposits
  • Schedule and coordinate events and meetings
  • Order catering, audiovisual equipment, computer equipment, coordinate awards and certificates, prepare coffee, food, or beverages as well as prepare necessary paperwork well in advance
Education Education
Bachelor’s Degree in Flexibility
Bachelor’s Degree in Flexibility
Ohio University
Bachelor’s Degree in Flexibility
Skills Skills
  • Ability to have attention to details and the accuracy of product
  • Ability to maintain a welcoming environment in a busy office
  • Ability to manage listserv, email, Facebook, Twitter, and Instagram accounts
  • Ability to complete tasks within an active office environment
  • Knowledge of office phone and email etiquette
  • Assist with conference room scheduling and maintenance, equipment reservations and catering orders and set up
  • Maintain network copier including toner replacement, troubleshooting prior to contacting vendor service, tracking and following-up on issues to ensure an acceptable uptime. Report network or telephone issues to appropriate parties
  • Responsible for mail sorting, delivery, and pick-up of all incoming and outgoing mail and interoffice packages
  • Manage office supply inventory and related expenses, including stocking at printer stations, break room and conference center. Monitor and ensure established guidelines, policies and standards on paper usage, storage, controls and distribution
  • Maintain lobby marketing collateral inventory
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3 Front Office Administrator resume templates

1

Front Office Administrator Receptionist Resume Examples & Samples

  • Produce, format and edit PowerPoint presentations, Visio drawings, Excel spreadsheets, letters, mail merges, project resumes, proposals and all other client deliverables or correspondence from draft stage to client-ready work. Utilize tracking systems to ensure all time and materials are recorded
  • Prepare and distribute various types of business unit reports using Excel including data analysis and reconciliation. Research information and summarize findings using various Internet search engines and research sites
  • Manage office supply inventory and related expenses, including stocking at printer stations, break room and conference center. Monitor and ensure established guidelines, policies and standards on paper usage, storage, controls and distribution
  • Responsible for mail sorting, delivery, and pick-up of all incoming and outgoing mail and interoffice packages
  • Assist with conference room scheduling and maintenance, equipment reservations and catering orders and set up
  • Maintain lobby marketing collateral inventory
  • Minimum of three years of relevant work experience at a professional services accounting or consulting firm
  • Front desk reception and administrative experience required
  • College coursework in business administration. Associates Degree preferred in business administration, organizational development or related field
  • User expertise of office technology equipment such as video conferencing, LCD projectors, multi-functional devices including print, copy, scan and fax
  • Highly effective and polished oral and written communication skills and competency in grammar and attention to detail
  • Ability to build professional and respectful working relationships at all levels, internal and/or external to the organization and the ability to respond to client service issues in a courteous and professional manner. Capacity to deal effectively and credibly with upper management
  • Ability to teach and guide others on use of equipment, software and process utilizing both technical and interpersonal skills to assist clients
  • Detail oriented with strong organizational, time management and analytical skills
  • Ability to understand and strictly adhere to the quality standards and procedures established by Crowe Horwath LLP, including brand standards and guidelines
  • Ability to work weekly schedule of Monday through Friday from 8:00 a.m. – 12:00 p.m. (average of 20 hours per week) as well as flexibility to change daily hours based upon peak seasons or high priority projects, meetings or training
  • Reliable and dependable with an excellent attendance and punctuality record
2

Front Office Administrator Resume Examples & Samples

  • Responsible for front desk and switchboard administration, greeting visitors, signing for packages, answering and transferring phone calls, and conference room scheduling and catering set-up
  • Responsible for small production print jobs and facilitating larger request including creating tabs, assembling sections in a specified order, and binding into a final product ensuring appropriate branding and firm standards guidelines are met
  • On-site contact for all vendor relations, safety and security, facility maintenance and repair issues and contact for building management
  • Maintain network copier including toner replacement, troubleshooting prior to contacting vendor service, tracking and following-up on issues to ensure an acceptable uptime. Report network or telephone issues to appropriate parties
  • Provide back up support and coverage to other functional areas as needed within the office
  • Intermediate to advanced level of expertise in Microsoft Word, PowerPoint, Excel, Adobe Professional, Outlook, and web based applications are required. Expertise in Visio and SharePoint is preferred
  • Exercise a high degree of discretion, technical competence, attention to detail and administration ability
  • High energy level with ability to multi-task while balancing and prioritizing project work with daily responsibilities
  • Ability to work weekly schedule of Monday through Friday from 8:00 a.m. – 12:00 p.m or 12:00 p.m. – 5:00 pm. (average of 20 hours per week) as well as flexibility to change daily hours based upon peak seasons or high priority projects, meetings or training
  • Ability to lift 30 lbs, some walking, standing and bending involved
  • Flexible to travel based on need whether associated with learning/CPE, quarterly meetings, etc
3

Front Office Administrator Admin Assistant Resume Examples & Samples

  • Three (3) years of general clerical experience. One year of this experience must have included working with Microsoft Office Suite
  • Three (3) years of experience working in a higher education setting
  • Website management experience, preferably including experience with SharePoint or similar programs
  • Must possess a high level of interpersonal communication and customer service skills
  • Successful candidates will demonstrate strong oral and written communication skills
  • Strong organizational and time management skills; has the ability to take initiative and respond to direction
  • Ability to plan, organize, implement and coordinate complex educational activities
  • Ability to manage databases, websites, and social media
  • Knowledge of higher education administration
  • Self-starter with excellent follow-up skills and ability to work independently as well as in a team
4

Front Office Administrator Resume Examples & Samples

  • Greets visitors, ascertains nature of business and contacts appropriate personnel for visitors
  • Review system maintenance requests and do data entry changes as necessary
  • Oversees mailroom operations and requests
  • Administers office security badge system
  • Maintains visitor logs and distributes/collects appropriate visitor identification badges
  • Maintains office supplies through the ordering, follow-up and stocking of materials
  • Manages maintenance and supplies for copy and fax machines
  • Manages the lobby monitor to display the appropriate information for all visiting groups
  • May manage catering or room set up for various events as requested
  • Maintains company phone list
  • Processes and reports on UPS shipments
  • Reconciles invoices and processes purchase orders
  • Enters and processes electronic documentation
  • Provides clerical support to Benefits and Human Resources Department, as needed
  • Other responsibilities may be assigned as needed
  • A minimum of 6 months of receptionist work experience is required
  • A high school diploma or GED equivalent is also required; an associate or bachelor's degree in business administration or another applicable discipline is preferred
  • Previous office support experience is also preferred
  • Excellent interpersonal and communication skills and strong ability to prioritize multiple tasks is needed
  • Proficient in Microsoft office; Word, Excel, Power Point, Outlook, etc
5

Front Office Administrator Resume Examples & Samples

  • At least two years of experience in a specialized or related area applicable to work performed
  • Experience with customer service such as answering phones, greeting office guests, arranging appointments, and maintaining a well organized office space
  • Experience with PC and Microsoft products
  • Experience with social media and communication plans
  • Knowledge of office phone and email etiquette
  • Skills in editing weekly announcements and submissions to blog posts
  • Ability to complete tasks within an active office environment
  • Ability to maintain a welcoming environment in a busy office
  • Ability to manage listserv, email, Facebook, Twitter, and Instagram accounts
  • Ability to have attention to details and the accuracy of product
6

Front Office Administrator Resume Examples & Samples

  • Dealing with all incoming email / correspondence and forwarding emails accordingly
  • Daily Arrivals check
  • Maintain Organisation of back office
  • Extranets checks
  • TBRs
  • Organising bill backs with correct documentation
  • Processing all FIT bookings
  • Answering phone in the appropriate manner
  • Communicating information to relevant departments
  • Assisting Front Office with departures and arrival preparation
  • Helping Front Office Departments on the desk during peak times and any other duties given by Management, as part of the guest welcome
  • Supporting the Front Office Manager with any additional administrative tasks as required
  • Support the hotel administrator when on annual leave
7

Front Office Administrator Resume Examples & Samples

  • Performs administrative duties: reads and sorts mail and email, schedules appointments, makes photocopies, and sends faxes
  • Ensure VIP rooms are communicated and followed-up on by communicating with the housekeeping team
  • Acts as the liaison between hotel front desk and housekeeping and communicates changes in room assignments in a timely manner
  • Communicates department requests to supervisory team in a timely manner
  • Answers telephone, provides information, and takes messages as required
  • Maintains highly confidential company policy and team member information
  • Delegate tasks and department assignments or projects, meeting deadlines related to those assignments
  • Schedules meetings and appointments with other executives and department managers
  • Process department payroll on a daily basis
  • Performs data entry functions for department using Kronos and Facility Dude
  • Purchasing supplies for department using Stratton Warren
  • May greet and screen visitors in person and on the phone, ascertain nature of their business when performing receptionist duties
  • Track department attendance
  • Communicate company and department policies and procedures related to payroll, flex time, progressive discipline, and attendance
  • May be requested to compose correspondence and written material in rough draft form based on organizational practices, policies and procedures
  • Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same
  • Assist in the Interview process and make recommendation of candidates for new hire
  • Focus on achieving the goals or objectives of the department
  • Develop a working knowledge of all PGCB rules, regulations and Internal Controls applicable to your position
  • Must read and understand the Sands Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons
  • Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements
8

Front Office Administrator Resume Examples & Samples

  • Report to the Executive Assistant to manage the Reception area and provide exceptional service to colleagues, clients and visitors
  • Ensure visitors are tended to promptly and organise transportation on their behalf as required
  • Manage incoming call transferring and messages on behalf of colleagues
  • Organise incoming and outgoing mail and courier requirements
  • Provide outdoor delivery for important and urgent documents
  • Ensure that the Reception area is presentable at all times. Monitor and escalate any cleaning or security requirements
  • Maintain stock levels for pantry, consumables and stationery
  • Be the point of contact and supervisor for building maintenance workers and office cleaner
  • Arrange flight and hotel bookings on behalf of colleagues and management as required
  • Process travel and expenses claims for Regional Office Executives
  • Handle the bookings for boardroom and conference room for internal meetings. Ensure rooms are kept clean and tidy at all times