Front Office Administrator Job Description

Front Office Administrator Job Description

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Front office administrator provides administrative support to the other key staff to include light bookkeeping, secretarial-style support using Microsoft Office tools, and production of reports and presentations.

Front Office Administrator Duties & Responsibilities

To write an effective front office administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included front office administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Assures full ownership for front office (FO) responsibilities and coordinate e2e activities including the involved near- and offshore partners
Assures interface between support sales, support business, delivery, Back Office, Process development and the customer
Assures the admin responsibility for the realization of individual contracts
If NC (negotiating country), responsible for creating key documents related to GASC deals such as GDC forms, exception requests and approvals for discounts, pricing and for sharing them with DC
Welcoming all visitors and registering them at reception with professionalism
Typing presentation materials and other various documents
Coordinating shipping and receiving, including courier services and providing status report of such arrangement when necessary
Orchestrating the management of office equipment and vendor relations, arranging repair and servicing when necessary
Responsible for answering external and internal calls and relaying accurate messages
Managing and maintaining meeting rooms bookings

Front Office Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Front Office Administrator

Typically a job would require a certain level of education.

Employers hiring for the front office administrator job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Associates, Technical, Computer Science, Education, Communication, Administration, Hospitality Management, Business/Administration, General Education, Faculty

Skills for Front Office Administrator

Desired skills for front office administrator include:

Billing and reimbursement protocols
HIPAA and other medical insurance regulations and terminology for private payer
Microsoft Office
Microsoft Word
Navigating basic office equipment and protocols
000 - 8
000 kph
Alpha 6
But professional manner
EMPOWER: Guest Experiences advantageous

Desired experience for front office administrator includes:

Fluent in English and Italian (written and spoken)
Managing and ordering Stationery & Supplies Pantry care
Monitor Cameras
2 + years of experience in front desk or housekeeping preferred
Previous experience with handling payroll and scheduling preferred
Must be detail oriented and possess strong communication skills

Front Office Administrator Examples

1

Front Office Administrator Job Description

Job Description Example
Our company is looking to fill the role of front office administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for front office administrator
  • Managing a demanding Reception inbox
  • Ensuring the Reception policies & procedures are kept up to date
  • Daily pass audit in line with Security policies
  • Answering & directing incoming calls
  • Meeting & greeting visitors whilst adhering to security requirements
  • Organising & policing meeting room bookings
  • Organising refreshments/lunches
  • Sorting & distributing post
  • Organising couriers
  • Ordering & distributing stationery & office supplies
Qualifications for front office administrator
  • Computer literate – particularly Microsoft Package (Windows, Outlook, Excel, Word, IE)
  • Must possess proficient working knowledge of Word, Microsoft Outlook and Excel, and have excellent communication and phone skills
  • Ensure that the Reception area is presentable at all times
  • General housekeeping of Reception area & meeting rooms
  • Assisting in the co-ordination and preparation of meeting rooms
  • Setting up video conferencing equipment and assisting with general facility/IT needs
2

Front Office Administrator Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of front office administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for front office administrator
  • Raising building management maintenance calls
  • Cover as & when necessary for Facilities Administrator
  • Any other duties as required by your Manager or a senior member of staff
  • May handle additional reservation bookings (internal and external)
  • Works shifts on our 24 hour desk (you may work mornings, afternoons, evenings, or even nights)
  • Manages catering requests, orders, and delivery
  • Supports miscellaneous IT issues
  • Maintain records and logs for visitors, students, catering, Wi-Fi access, outgoing faxes, cell phone chargers and weekly customer visits
  • Helps in the composition of correspondence and may assist in translation of documents
  • Generate and track purchase requisitions
Qualifications for front office administrator
  • A competent multitasker with strong administration skills
  • Experience with Infinity preferred, experience with any hotel management program required
  • 2+ years of experience working front desk in a hotel or camp environment
  • Must be professional, friendly, and positive
  • Must be very proficient in the English language (reading, writing, and speaking)
  • Responsible for daily communication with maintenance staff, property management, Toronto office services, submitting work orders online for maintenance requirements, boardroom, re-set, lighting, cleaning, temperature control and washroom maintenance
3

Front Office Administrator Job Description

Job Description Example
Our growing company is looking to fill the role of front office administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for front office administrator
  • Provides secondary and backup support for the sales coordinator, including administrative support for Regional Sales Leader, including travel, expenses, meeting management
  • Coordinates/provides support for social committee and corporate social responsibility events
  • Ensures all procedures are up-to-date and well documented, ensuring strong handoff and coordination with backup support
  • Responsible for coordination of procedures related to workplace health & safety, fire
  • Provide a genuine and friendly greeting to all visitors at the front desk
  • Maintain the office facilities, including the kitchen and conference rooms
  • Maintain the office calendar and schedule meetings and book conferences rooms
  • Serve as point of contact for office maintenance, supplies, printing and billing
  • Manage the office inventory and reorder supplies as needed
  • Track expense reports for travel and credit cards for vendors
Qualifications for front office administrator
  • Flexibility to adjust to changing work environment
  • Ability to independently run the office, demonstrating accountability, initiative and a strong concern for order and quality
  • Computer literate including basic spreadsheets, word processing, presentations, email, web research
  • One year of clerical/typing and customer service experience
  • Directly related experience or a combination of directly related education and experience may be considered in place of the above requirements
  • 5-7 years of experience supporting preferably in and IT company
4

Front Office Administrator Job Description

Job Description Example
Our growing company is looking to fill the role of front office administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for front office administrator
  • Create files and adhere to the company’s filing system
  • Generate, copy, scan and bind documents for use by management and agents
  • Assist Operations Manager in the processing of closings and under contracts
  • Utilize postage machine and other shipping methods
  • Assist in maintaining cleanliness of staff area, kitchen , with the stocking of supplies and the basic maintenance of copiers and other office machines
  • Responsible for providing superior customer service for guests, staff, and colleagues from other offices
  • Coordinate catering for various departments, events, and meetings
  • Serve as back up for Facilities and have operational knowledge of the building
  • Undertake the organization or assisting of special projects such as company events for holiday gatherings, team building activities, board meetings, volunteer events
  • Assist other various departments with travel, spreadsheets, calendar and meeting management
Qualifications for front office administrator
  • Ability to work in a fast paced start up
  • Excellent time management and the ability to juggle a variety of tasks
  • Attention to detail and superior problem solving
  • Outgoing personality and ability to handle direct feedback
  • Front Desk Office Administrator BA/CASS takes the initiative in developing training presentations and training materials and must have excellent writing and teaching skills or a strong desire and aptitude to acquire these skills quickly
  • Some previous experience in a training capacity preferred
5

Front Office Administrator Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of front office administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for front office administrator
  • To take fire warden responsibilities for ground floor (training will be given)
  • Interacting with vendor supervisors on day-to-day issues and ensuring that employees concerns are addressed
  • Developing strong working relationships and proactively engaging with Internal stakeholders to enhance operational objectives
  • Interacting with international and national guests
  • Maintaining vendor relationships & ensuring contractual obligations and SLA’s are met
  • Formulating monthly billing & processing payments
  • Verifying all the activities related to bills like security, housekeeping, office rent bills, stationery bill, tea/coffee, housekeeping material and event bill
  • Preparing monthly requisition for all consumables like housekeeping, stationery, vending and so on
  • Conducting route cause analysis for delayed cabs and initiating actions to rectify the same
  • Dealing with security supervisor & guards and taking care of fire equipment maintaining a routine check- up
Qualifications for front office administrator
  • 5-10 years’ experience as an office manager and/or administrator
  • Professional phone and customer service etiquette
  • Minimum 3 years previous administrative or office manage experience required
  • Strict attention to detail and a superior ability to multitask in a fast-paced environment
  • Ability to work independently on projects, from conception to completion
  • Must be able to correspond professionally both verbally and written

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