Front Office Coordinator Resume Samples

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K Kassulke

Kattie

Kassulke

66220 Brennan Views

Detroit

+1 (555) 894 8509

66220 Brennan Views

Detroit

Phone

p +1 (555) 894 8509

Experience Experience

Los Angeles, CA

Front Office Coordinator

Los Angeles, CA

Reilly, Schulist and Heathcote

Los Angeles, CA

Front Office Coordinator

Works cooperatively with Cardiology Practice Coordinator and Primary Care office staff
Greets patient upon arrival and verifies appointment date and time
Requests patient’s name and time of arrival on sign-in sheet
Verifies patient’s eligibility prior to following day’s appointments
Submits to Member Maintenance Department any changes to patient’s demographics. Notifies medical assistants of patient arrival. Maintains patients informed of progress or delays in physicians’ schedules
Schedules follow-up appointments with Cardiology physicians and in-house specialists
Logs all in-coming faxes and faxes reports as requested by physicians

Houston, TX

Front Office Coordinator Laguna

Houston, TX

Wyman Inc

Houston, TX

Front Office Coordinator Laguna

Performs pre-certification on all non-Medicare patients before treatment is initiated
Assists with various projects as assigned by direct supervisor
Works closely with billing personnel to obtain and verify all necessary information for billing purposes
Maintains effective lines of communication with peers. Interfaces with other health care providers and facilities
Makes copies of correspondence and other printed matter
Completes front end process of billing procedure ensuring all information is entered into the computer registration module
Obtains necessary signatures to ensure the efficient processing of admissions data in accordance with related policies and procedures

present

Dallas, TX

Front Office Coordinator / UM CMG

Dallas, TX

Hackett Inc

present

Dallas, TX

Front Office Coordinator / UM CMG

present

Manages and guides billing, collections, and data processing to ensure accurate patient billing and efficient account collection
Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges
Reconciles cash and charge batches, balances cash drawer, prepares deposits, and reconciles charges to visits and the co-pay holding file with an accurate balance for each opened batch
Receives and screens visitors and telephone calls. Provides general information in person and on the telephone
Receives and screens visitors and telephone calls. Provides extensive information in person and on the telephone
Performs other duties as assigned
Pulls and prepares charts for current and follow-up appointments

Education Education

Bachelor’s Degree in Creativity

University of California, Irvine

Bachelor’s Degree in Creativity

Skills Skills

Previous customer related experience an asset
Excellent communication skills and a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Strong knowledge of MS Office
Team-player attitude and willingness to assist all groups within Avid
Impeccable organizational skills
Superior written and verbal communication skills

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Front Office Coordinator Resume Examples & Samples

Works cooperatively with Cardiology Practice Coordinator and Primary Care office staff
Schedules follow-up appointments with Cardiology physicians and in-house specialists
Schedules transportation services as required. Responds to incoming telephone call in a courteous and professional manner
Logs all in-coming faxes and faxes reports as requested by physicians
Attends departmental meetings as required
1 year of prior medical reception experience or relative experience in a medical environment (patient facing/patient service focused)
Bilingual English/Spanish would be ideal

Front Office Coordinator Resume Examples & Samples

Start and shutdown the system
Log in and out of the system
Configure Windows file systems
Maintain system security – (i.e., password tracking for all System
Servers, and Backup and Disaster Recovery procedures)
Managing RIS Processes – (i.e., PrServer, PrInbound, PrOutbound)
Identify and separate RIS and PACS system issues
Detect and correct file system errors
Move, copy, and remove files
Display manual reference pages using the manual command
Obtain information using InfoExplorer
Manage faxing
Maintain dial-in connectivity
Add and remove laser printers and bar code label printers
Add and remove Intelligent Barcode Terminals (IBTs)
Configure workstations for users
Manage User Accounts through Data Editor
Manage Interface Monitor status – (i.e., monitor interface errors)
Training – (i.e., provide on-going system training for existing and new employees)
Site System Support – (i.e., provide first level support to staff for issue
Resolution and troubleshooting)
Assist others in using Centricity RIS
Create and maintain Centricity RIS user accounts
Maintain system editors
Run management reports
Monitor Centricity RIS background processes
Manage template customization
Determine database error(s) using the Error Log application
Monitor interface background processes
Assist the MIS systems analyst in testing the interface
Coordinate between the MIS programmer and GE
Manage Bar Code Printers, Barcode Scanners and Modems
System maintenance on all RIS system Servers (i.e., Main, FAX,
Interface, Dictation)
Monitor system performance
Monitor free disk space allocation
Review logs
Exchange tapes used for nightly backups
Re-start servers

Front Office Coordinator / Admin Asst Resume Examples & Samples

Excellent follow up skills
Must Be Organized and accurate
Must Be Responsible and dependable
Must be articulate
1-2 years of working experience; front desk experience a PLUS
Experienced in Microsoft Word, Excel
Written communication — should be able to edit work correctly for spelling and grammar, and should be able to present numerical data effectively and accurately

Front Office Coordinator Resume Examples & Samples

To provide secretarial and administrative support for the Front Office department
Ensure proper communication is in place for the department
Ensure accurate processing of all information pertaining to Front Office Department
Maintain working area in a proper state of cleanliness
Maintain good relations with all staff and other interfacing departments, in particular Front Office, Housekeeping, Engineering and Laundry
Ensure smooth handover of daily activities to next shift
In charge of training and informing coordinators on new standards and policies
Complete supply requisitions, handle purchase requests and invoices
Establish and maintain filing procedures
Prepare employees’ monthly payroll sheet
Maintain employee files and departmental records
Complies with hotel’s health, safety and hygiene policy
Adheres to personnel grooming and hygiene standards

Front Office Coordinator Resume Examples & Samples

Answer incoming calls in a courteous, timely, and professional manner
Greet visitors/employees
Manage the reception visitor log
Sign in for all non-laboratory deliveries and distribute in a timely and proactive fashion, keeping the front office organized and welcoming
Prepare and distribute incoming/outgoing mail including FedEx and other shipments
Distribute daily faxes
A minimum of two years administrative experience
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Associate’s degree in a related discipline or equivalent work experience. Bachelor’s degree preferred
A minimum of two years of relevant experience in a fast-paced office environment
Team-player attitude and willingness to assist all groups within Avid
Impeccable organizational skills
Organized, detail-orientated, and competent follow through skills
Ability to prioritize and multitask
Ability to exercise discretion and confidentiality

Front Office Coordinator Resume Examples & Samples

Brief your team on any events or VIP guests in the hotel that day
Demonstrate positive leadership characteristics to inspire Team Members to meet and exceed standards
Conduct training programs on an ongoing basis

Front Office Coordinator Resume Examples & Samples

Maintains a positive relationship with Guests and Colleagues by meeting and exceeding their expectations through Heart Felt Service
Ensuring that all hotel team members are providing prompt, attentive and friendly service at all times through monitoring Mystery Shopper results, and Market Metrix averages
Ensure Guest details remain confidential
Reports any hazards, risks, accidents as required
Keeps abreast of all product knowledge, ranging from daily functions, services and facilities available, and marketing and promotional activities
Everyday ensures receiving shift briefing from manager on duty, reading bulletin boards, reading emails and examines SwissTimes
Develops a thorough knowledge of room types, locations, features, availability, prices and promotions
Assist Guests with general enquiries, providing accurate and detailed information
Attends all required meetings and training sessions
Prepare for Guest arrivals in accordance with Swissôtel Hotels & Resorts’ procedures, including special request reservations and VIP Guests
Maintains updated information of all daily activities, event and meetings taking place in the hotel
Provides professional and timely check in & out service for all hotel Guests which adheres to Swissôtel Hotels & Resorts’ policies and procedures
Ensures the method of payment, required authorization and deposit upon check in
Promotes higher category rooms upon check in and works towards upgrade targets
Coordinates with Bell Team and Concierge to fully manage check in process
In line with VIP program standards, takes action prior to arrival, and informs manager on duty upon arrival to ensure desired treatment
To ensure that security protocol is adhered to regarding Guest ID and issuing of keys
Handles currency exchange & responsible for keeping bank balanced at all times
Perform other duties assigned by his/her supervisor
Previous customer related experience preferred

Front Office Coordinator Resume Examples & Samples

Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments
Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events
Attend all Front Office meetings
Previous customer service experience within the hotel/leisure/retail sector

Front Office Coordinator Resume Examples & Samples

Oversee reception- be the first point of contact for Poshmark employees and guests
Greet visitors, prompt guests to sign in using our check-in system Envoy
Receive and sort mail, handle all incoming package shipments and deliveries
Manage the shipping area by keeping it organized, filled, and aesthetically appealing
Support all office functions to keep things running smoothly in a fast-paced environment
Work with hiring teams to schedule candidates, coordinate, and confirm multi-stage interviews
Maintain positive candidate experience by bringing candidates to and from interview rooms/meetings and if necessary lunch
BA/BS preferred and/or equivalent experience
Excellent communication and interpersonal skills in your day-to-day job
Strong follow through skills and are able to execute projects or tasks with minimal guidance and supervision
Proactive, enthusiastic and organized in your work
Able to juggle tasks & prioritize
Highly resourceful, enjoy working in a dynamic and innovative environment

Front Office Coordinator Resume Examples & Samples

2-3 years experience in a related role
Demonstrated deep content knowledge in individual functional area
Experience performing work to achieve objectives with minimal guidance
Experience identifying and prioritizing issues and developing alternative solutions pertaining to individual functional area
Experience constructing deliverables suitable for distribution or deployment

Front Office Coordinator Resume Examples & Samples

1 year of hospitality industry experience preferred
Previous Front Desk experience highly preferred
Must be able to work different and rotating shifts
Demonstrate strong communication skills both verbal and written
Demonstrate ability to effectively deal with guests and other team members, some of who will require high levels of patience, tact and diplomacy
Detailed knowledge on computers and proficient in all Microsoft Office Programs (Word, Excel, Powerpoint)
Presents a professional and polished appearance
Dynamic and can do attitude
Congeniality, competence, consistency and initiative are hospitality principles the staff members are required to practice. It is important that these principles be considered as much a part of job performance as are the duties required
In addition, regular attendance in conformance with the standards is essential to the successful performance of this position
Upon employment, all employees are required to fully comply with Swissôtel rules and regulations for the safe and efficient operations of hotel facilities

Front Office Coordinator Resume Examples & Samples

Payroll edits
Track attendance, time clock infractions and deliver to leaders
Track MOS audits and deliver to leaders
Assist in ensuring Ideal Services guest follow ups are completed
Assist with managing the “waitlist” when needed
Utilize the Rooms Discrepancy report to ensure audit compliance
Assist in the closing of ELMER ticket (Corporate Guest Relation Follow-Ups)
Assist in eliminating method of payment concerns and billing issues by focusing on credits and complex billing needs within reservations
Monitor and manage the Front Office upsell and “my upgrade” programs in conjunction with Rooms Control
Perform any other duties as assigned by the Director of Front Office
Proficient in all Microsoft applications
Proficient in OPERA PMS
6 months Front Office experience preferred

Medical Front Office Coordinator Resume Examples & Samples

Oversees all front office functions. Recruits, hires and supervises front office staff in addition to developing and attaining performance goals and objectives. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Provides assistance and coverage for front office functions as required
Prepares and conducts training sessions with staff regarding coding, accurate charge entry, and other front office functions
Develops and maintains a professional department that assists the organization toward its goal of improving cost-effectiveness of health care delivery
Coordinates office procedures with front office, medical staff, and billing office to ensure smooth flow of information within departments
Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines
Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information. Maintains knowledge of current health care and billing trends and practices

Front Office Coordinator, Clinic Prn-oic Resume Examples & Samples

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of treatment information by updating and retrieving patient records
Coordinate patient flow throughout facility and maintains awareness of schedule to minimize delays. Updates the designated Air Traffic Control (ATC) person on a regular basis. Maintains communication with scheduling staff throughout the day regarding schedule changes and time status; annotates all scheduling changes appropriately in the patient’s history notes
Maintains patient accounts by obtaining, recording, and updating personal demographics and financial information, including but not limited to waivers, ABN’s, financial responsibility forms; and notes all paperwork with appropriate instructions from MD preferences. Accurately follows collection policies and processes

Front Office Coordinator / UM CMG Resume Examples & Samples

One (1) year of relevant front-desk and customer related experience required. Experience within a healthcare environment preferred
Certification in scheduling and registration preferred
Interpersonal skills, customer orientation and an outgoing and pleasant demeanor

Front Office Coordinator Resume Examples & Samples

One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred
Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment
Prior experience and demonstrated competence with patient or customer information systems
Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff

Front Office Coordinator Resume Examples & Samples

Education:Must meet basic reading, writing, and comprehension requirements. Bachelor’s Degree preferred
Licensure/Certification/Registration: none
Required Education and Training: none
Recommended Education and Training: Medical accounts billing desirable, Microsoft Office training preferred
Experience: Experience in front desk role in a hospital outpatient or medical practice setting; must have experience working with electronic medical records (EMR) systems
Knowledge, Skills and Abilities:Able to learn new information and follow through with instructions. Effective verbal and written communication. Organizational skills. Knowledge of medical terminology. Communicates positively and professionally. Excellent customer service skills
Degree of Supervision Required: Under supervision of Clinical Manager, Program Director

Front Office Coordinator Resume Examples & Samples

Maintain clerical staff schedules
Serve as liaison with Support Staff Supervisor for issues among the clerical staff
Implement and monitor procedures to improve front office operation, in coordination with
Verify patient demographic information and accurately enter same into computer system
Follows policies and procedures to contribute to the efficiency of the office
Maintains confidentiality of all materials handled within the Network/ Entity as well as the

Front Office Coordinator Resume Examples & Samples

Greet and assist guests and respond to requests in a timely, friendly and efficient manner
Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation
Answer telephones, schedule team members, process payroll and conduct inventory
Perform other general office duties and assist with special projects, as needed

Medical Front Office Coordinator Resume Examples & Samples

Manage incoming calls from client companies, case managers, insurance adjusters and greet and triage patients
Receive and process authorizations from employers/case managers for OccMed services
Research referrals from ED to qualify injured employees for follow up at practice
Document and update employer profiles and protocols in Practice Management System
Ensure communication of all employer orders/protocols to back office/medical staff
Process and distributes bills according to policies
Follow up and resolve past due OccMed payments with employers
For urgent care patients - verify insurance and obtain patient eligibility information
Answers inquiries by phone regarding past-due accounts and insurance guidelines; researches incorrect addresses for past-due accounts
Contacts responsible party to resolve delinquent accounts; prepares payment plans and monitors adherence to plans by responsible party; directs delinquent accounts to manager for collection, when necessary
May contact attorneys, employers, adjusters, and others necessary to obtain information for resolution of credit and collection matters
Prepares reports to identify and resolve accounts receivable
Posts data; verifies and performs mathematical computations; maintains files
Manage daily monies collected and relevant reporting
Composes and types routine correspondence, memos, letters, etc
Administer injections, venipuncture, lab tests, EKG – 12 Lead
Instrument set-up/clean-up and patient communication/assistance
Successful completion of an accredited Medical Assistant Program or equivalent training
Two years Occupational/Medicine/Urgent Care front desk and clinical experience
Bilingual Spanish speaking is a plus

Front Office Coordinator Resume Examples & Samples

Must possess reading, writing and mathematical skills and the ability to understand written instruction and receive and transmit information normally acquired through a high school diploma or equivalent (GED)
Computer skills, with the ability to type a minimum of 35 words per minute, experienced with various office equipment such as: fax machine, calculator and copy machine, switchboard experience preferred
Previous receptionist/registration experienced preferred
Previous Meditech computer experience desire
Familiar with various health insurances payers such as: State, Federal and private insurance carriers, desired

Front Office Coordinator Resume Examples & Samples

Responsible for the coordination and operation of the front office
Prepares and conducts training sessions with new hires
Provides assistance and coverage for front office functions as required
Acts as liaison with physicians, patients and other office staff
Provides administrative support to other departments as needed
Supervises the daily activities of the front office
Three years prior experience in a medical office

Front Office Coordinator Resume Examples & Samples

Obtains necessary patient information (clinical, financial and demographic) from referral source to initiate admissions process
Interviews patient or patient representative or referral source to obtain the necessary personal and financial data to determine eligibility for admission
Ensures all aspects of patient confidentiality are maintained at all times
Verifies and obtains eligibility and benefits for all primary and secondary insurances. If verification is processed via Internet, prints out and includes in registration packet
Works closely with billing personnel to obtain and verify all necessary information for billing purposes
Researches any questions related to charge sheets and files charge sheets in financial records
Distributes copies of all billing information and necessary documents to the billing department on a daily basis
Sends patient operative reports to referral source and patient’s physician within 72 hours of completed procedure
Prepares and types routine correspondence, form letters and reports
Maintains/purges/files medical record in an organized manner; obtains medical records as requested/ indicated
Maintains effective lines of communication with peers. Interfaces with other health care providers and facilities
Participates in staff meetings and communicates (problem solves) issues related to quality of care
Inventories, orders and/or stocks office with supplies, equipment, forms and medications as directed by supervisors
Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations
1 – 2 years’ related experience (such as front office, administrative experience in medical office)
Exceptional communication skills – verbal and written
Excellent project and time management skills
Possesses proper phone etiquette skills

Front Office Coordinator Laguna Resume Examples & Samples

Documents patient cancelation and patient “no show” as appropriate
Completes front end process of billing procedure ensuring all information is entered into the computer registration module
Obtains necessary signatures to ensure the efficient processing of admissions data in accordance with related policies and procedures
Coordinates with referral source or patient or patient’s physician to effectively resolve issues impacting patient’s admission process
Provides patient with appropriate HIPPA information and documentation
Performs pre-certification on all non-Medicare patients before treatment is initiated
Ensures appropriate signatures are included on all necessary chart forms
Inspects patient charts post procedure. Obtains physician dictation and file in medical record
Answers telephones and routs calls
Greets visitors and patients. Demonstrates a positive attitude. Is polite, courteous and professional
Distributes faxes, memos and e-mails to the appropriate parties
Makes copies of correspondence and other printed matter
Prints patient schedule and pull patient charts daily
Picks up and sort mail/faxes on a daily basis. Arranges for package pickup and delivery
Ensures log books and tracking systems are updated and accurate in accordance with policy and procedure
Maintains waiting room and ensures it is clean and free of debris
Performs functions that require full knowledge of general aspects of the job
Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice
Assists with various projects as assigned by direct supervisor
Minimum of six months relevant experience, preferably in a medical setting with insurance billing
Proficient in the use of computers and related software such as Microsoft Office is necessary
Outstanding organizational and planning skills
Outstanding customer relations skills
Ability to handle several tasks simultaneously

Front Office Coordinator Resume Examples & Samples

Medical office setting experience required
Customer service experience required
Possess basic knowledge of medical terminology
Possess basic knowledge of insurance verification and revenue cycle
Possess strong initiative to get daily work finished and processed

Front Office Coordinator Resume Examples & Samples

Ensures that facilities and non-technical equipment are maintained to assure a safe working environment. Take prompt action to correct any issues with building, non-technical equipment or systems safety
Assumes responsibility for day-to-day operational issues within assigned facilities to include arranging for repairs to office equipment, telephones, air-conditioning system, plumbing and electrical systems through Projects Director; ordering furniture and non-technical office equipment
Assist regional administration and Corporate Compliance with facility safety audits. Rectify issues as appropriate
Promotes practice development by participating in events held by appropriate business, charitable and other local organizations. Maintains events calendar and staffs events as needed. Coordinates donation information with RVP
Gathers managed care credentialing information from physicians and facilities as needed
Maintains and updates call schedule and coverage calendar for physicians
Assists RA in monitoring Front Desk metrics and tasks. Implements new policies at Front Desks. Fills in at Front Desk in case of absences
Maintains regular meeting schedules, agendas and minutes for meetings with various groups across the region
Coordinates and submits physician expense reports
Coordinates VA collection process with RVP. Manages communication with insurance vendors as necessary
Maintains library of collateral materials for marketing events/patient information
Performs additional administrative duties as required
Adheres to Company policy and procedures
Act as a role model within and outside the Company
Maintain a positive and respectful attitude
Work independently with ability to lead others to meet company productivity standards and deadlines
Consistently report to work on time and perform duties of position
Ability to travel approximately 50% of time within assigned geographical area, with occasional travel outside area
Ability to exercise initiative, use sound judgment, and employ effective problem solving techniques in the decision making process
Self-starter with ability to multi-task in a fast-paced environment
High school diploma or equivalent with at least five years experience in medical practice management, including staff supervision
Medical Oncology experience preferred
Strong knowledge of medical terminology, ICD9, and CPT coding
Good Computer skills in MS Office
Must be able to fluently speak, write and understand English
Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will
The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions
Job duties, tasks, work hours and work requirements may be changed at any time
Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations
I have read and understand this job description

Front Office Coordinator Resume Examples & Samples

Answer and route all incoming phone calls and faxes
Greet and log all visitors
Administer the visitor and employee parking validation process
Enforce Forrester security access protocol and document issues
Proactively identify internal large meetings and provide guidance to hosts on best practices for successful meetings, including follow-up on documents and signage
Maintain a neat, organized lobby; assist in maintaining client conference rooms and coffee area
Identify and raise any technical issues with the switchboard, auto-attendant system, and/or lobby video display monitor
Maintain reception manual and resources
Maintain the Cambridge phone extension list
Engage in various corporate services team tasks and assistance
Someone who can provide a professional, efficient, friendly first connection with Forrester’s guests and employees
The ability to multi-task, reacting quickly and intelligently in a fast-paced environment
Someone who is organized, dependable, reliable, and punctual, and who has a professional demeanor
Excellent and clear verbal and written communication skills
Proficiency answering/routing calls
Proficiency on a PC and with Microsoft OneDrive; familiarity with SFDC a plus
Previous work experience in a corporate setting