Front Office Clerk Resume Samples

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JB
J Boyle
Jameson
Boyle
79631 Robel Meadows
Houston
TX
+1 (555) 483 2433
79631 Robel Meadows
Houston
TX
Phone
p +1 (555) 483 2433
Experience Experience
11/2016 present
Los Angeles, CA
Front Office Clerk
Los Angeles, CA
Front Office Clerk
11/2016 present
Los Angeles, CA
Front Office Clerk
11/2016 present
  • Providing customer service by assisting dealers with various procedures and requests in an efficient and timely manner
  • Performs any other related duties as assigned by management
  • Assists management and staff with various administrative and support duties as requested
  • Any other duties assigned by General Manager or designated manager
  • Handle paperwork and transportation for units going to dealerships for warranty work
  • Work with computers to create and compile data for word processing documents, spreadsheets, input data and other projects as assigned
  • Providing customer service by assisting dealers with various procedures and
11/2009 09/2016
New York, NY
Front Office Clerk
New York, NY
Front Office Clerk
11/2009 09/2016
New York, NY
Front Office Clerk
11/2009 09/2016
  • May assist with the title management process and the dealer registration process
  • Answer phones and provide assistance or refer callers
  • Performs general clerical duties including sorting and filing of vehicle packages for incoming vehicles
  • Assist with sale day duties as assigned
  • May coordinate the title management process and the dealer registration process
  • Perform moderately complex clerical and numerical processing activities of a clerical nature including selecting, compiling, verifying and processing data
  • Provide Administrative Support to supervisor
Education Education
Bachelor’s Degree in Hospitality
Bachelor’s Degree in Hospitality
Adelphi University
Bachelor’s Degree in Hospitality
Skills Skills
  • Highly responsible & reliable
  • Articulate, professional demeanor with strong self-confidence and initiative
  • Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
  • Ability to be flexible and adapt to changing priorities
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to work on your own and as part of a team
  • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
  • Ability to see and hear in order to observe and detect signs of emergency situations
  • Excellent grooming standards
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4 Front Office Clerk resume templates

1

Front Office Clerk Resume Examples & Samples

  • To coordinate and provide administrative support to the Front Office department
  • To ensure the smooth and efficient operation of the Front Office under the guidance of the Front Office Manager
  • To communicate and coordinate regularly with other departments in the hotel
  • Must be computer literate in Microsoft Window applications
  • Must possess strong verbal and written skills
2

Front Office Clerk Resume Examples & Samples

  • Perform other duties assigned by the Front Office Manager
  • Receives the checked in registration cards daily and updates the CID / Police Report System
  • Prints the departure report and updates the CID / Police Report System accordingly
  • Ensures that any checked in room is registered in the DTCM system for the Tourism Dirham fees
  • Ensures that all the departures are checked out from the DTCM system to avoid duplicate charges
  • Checks daily / monthly the DTCM report and compare it with the PMS report to ensure that there is no discrepancy in payment
  • Acceptance and passing on any information advised by the CID / Police to the Front Office Manager
  • Be available for guests at all times as a point of contact and co-responsibility for appropriate treatment of guest complaints, passing on and documenting such complaints
  • Know the standards and put them into practice in his/her daily work, thus actively pursuing the hotel’s objectives
  • Guarantee the tidiness and cleanliness of the Back Office area
  • Obtain all the relevant information from the previous shift, including the volume of business, special guests, tasks to be clarified and to be completed and special events
  • Take regular part in meetings and shift handovers
  • Cooperate with employees from all departments, in particular Reservations
  • Check in and check out for guest names in the CID report taking account of the established government standards
  • Follow all Front Office Policies and Procedures
  • Carry out administrative tasks when required (sorting in and sorting out of documents, etc.)
  • Take over any other tasks and special projects which arise in the course of business
  • Check Traces (guest in House & expected arrivals) reports
  • A further duty is maintaining an appropriate standard of tidiness in the building and of dress
  • Know the emergency equipment on the telephone switchboard, how to use it and what to do in cases of emergency
  • Is aware of the joint responsibility for safety in our Hotel and abides strictly by all the safety instructions, especially when operating the machines and equipment
  • Behave at all times in such a way as to avoid accidents
  • Is able to raise the internal alarms correctly
  • Know how to what to do in case of an evacuation/fire alarm or other emergencies (i.e. bomb threats)
  • Ensure that all front doors and stores belonging to the department, as well as the key cabinet for the whole department, are kept locked at all times
  • Ability to see and hear in order to observe and detect signs of emergency situations
  • Experience in preopening hotel
  • Experience in a similar capacity in a mid to large operation
3

Front Office Clerk Resume Examples & Samples

  • Keep immediate supervisor well-informed of activities, results of efforts, and potential problems
  • Maintain confidentiality of sensitive student, parent, faculty, and organizational information
  • Conduct oneself appropriately, courteously, and professionally
  • As needed, assist with duties and tasks outside of regular job responsibilities
  • High school diploma or GED is required; plus 1 year of related work experience, preferred
  • Shows attention to detail and high level of accuracy
  • Ability to be flexible and adapt to changing priorities
  • Ability to multitask and manage several responsibilities at the same time
  • Ability to provide timely responses to requests for information and assistance
  • Track record of meeting deadlines and the ability to thrive in a fast-paced environment
  • Ability effectively present information over the phone or in small group situations to visitors, parents, and faculty
  • Collaborative and team-focused
  • Strives for personal and organizational excellence
  • Shows respect and sensitivity for cultural differences
  • A passion for the mission, beliefs, and values of KIPP Houston
  • Knowledge of experience with communities in which KIPP Houston schools are located
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)
  • Proficiency using computers, printers, copy machines, and fax machines
  • Bilingual (English-Spanish) required
4

Front Office Clerk Resume Examples & Samples

  • Compile information needed for various reports and assist in coordinating project-oriented duties at the direction of the supervisor
  • May receive payments from customers at the counter in the form of cash, check or draft. May process gate release, locate proper documentation for release and forward documentation of the sale to Accounting
  • Perform various general clerical duties, maintain various files and data, produce reports and correspondence for the supervisor
  • Stock in/check in vehicles into AMS
  • Enter repairs and condition reports into V-Trace
  • Review CR/vehicle and sets work orders in V-Trace for Mechanical and Body Shop
  • Verify that correct repair charges are submitted
  • Call in orders for Windshield, Dent Demon, and other outside vendors
  • Print stickers for sale per PRIDE guidelines
  • Post charges to vehicle account
  • Respond to customer inquiries pertaining to vehicles and titles
  • Call on “If” deals
  • Submit daily operations report to manager
  • Handle paperwork and transportation for units going to dealerships for warranty work
  • Work with Consignment Sales to issue customer numbers
  • Work with Accounts Receivables, Wire Transfers, Floor Plan Administration, AMS Admin issues, Invoices and collections
  • Load inventory into Live Block and assist with other internet activities
  • Verify title, bill of sale and VIN numbers are accurately recorded
  • Prepare titles, contracts, bills of sale, pre/post sale reports
  • Post reconditioning charges
  • Maintain inventory for vehicle aging and first in/first out process
  • Schedule vehicle pick-up and disposition
  • Any other duties assigned by General Manager or designated manager
  • Standards of Conduct
5

Front Office Clerk Resume Examples & Samples

  • 1 year billing and coding experience in a medical office required
  • 2 years of office experience, preferably in a medical setting, is preferred
  • Prior experience working with standard office equipment and mulitphone lines
6

Front Office Clerk Resume Examples & Samples

  • Serve customers (both internal and external) by responding to and directing telephone and in-person inquires in a friendly and professional manner
  • Performs general clerical duties including sorting and filing of vehicle packages for incoming vehicles
  • Responsible for manually or electronically updating and entering new data in an accurate and timely manner, including vehicle information, registrations and other documents
  • Posting of registrations and repossession documents charges to existing accounts
  • Assist in Sale Day activities as directed
  • Experience using Microsoft Office applications
  • Strong data entry and keyboarding skills
  • Must have exceptional customer service skills
  • Maintain a professional appearance and neat work environment
7

Front Office Clerk Resume Examples & Samples

  • Providing customer service by assisting dealers with various procedures and requests in an efficient and timely manner
  • May coordinate the title management process
  • May coordinate the dealer registration process
  • Perform moderately complex clerical and numerical processing activities of a clerical nature including selecting, compiling, verifying and processing data
  • Perform general front office duties, including greeting customers, answering and directing phone calls, providing customer service at the counter, issuing bid badges, taking payments, responding to inquiries
  • Assist with Commercial Accounts administrative duties as required
  • Duties may also include ordering office supplies, sorting and distributing mail, processing materials for courier, faxing documents, photocopying etc
  • Assist with sale day duties as assigned
  • High School diploma or equivalent in education with previous office experience
  • Bilingualism is an asset
  • Strong customer service and communication skills
8

Front Office Clerk Resume Examples & Samples

  • Answering phones, take messages & transferring calls
  • Restocking supplies (including kitchen and restrooms)
  • Sort and distribute incoming mail
  • Assist with other general office tasks as needed
9

Front Office Clerk Resume Examples & Samples

  • May coordinate the title management process and the dealer registration process
  • May assist with Commercial Accounts administrative duties as required
  • May assist with A/R duties
  • Familiar with routine office equipment i.e. phone systems, photocopier, fax/ scanner
10

Front Office Clerk Resume Examples & Samples

  • Uses available resources and systems to generate relevant reports and other pertinent data to support the objectives of the management team; organizes and maintains executive departmental files and documents
  • Conducts analysis as needs are identified and detects issues/opportunities and exceptions to documented process flow; provides insight for management review
  • Proactively identifies opportunities to improve efficiencies of routine processes; develops and maintains analytics for management review including trackers, recaps, supplier information and other analytics
  • Works collaboratively with suppliers, operations, SCM, S&OP, sales and other departments to facilitate open communications
  • Schedules and maintains department Outlook calendar of appointments, meetings, travel itineraries and coordinates related arrangements. Maintains follow-up systems for projects, calendar management and e-mail management
  • Coordinates on-site and outside group meetings including agenda creation, scheduling, meals, room preparation and clean up
  • Provides executive administrative support to the department management team; composes written correspondence, screens incoming telephone calls and handles without further consultation
  • Assists management and staff with various administrative and support duties as requested
  • Performs any other related duties as assigned by management
  • High school diploma and direct experience may be considered in lieu of degree
  • Two or more years of relevant business experience and/or working in corporate analytics
  • Proficient in the use of Microsoft Applications - Outlook, Excel, PowerPoint, Word; Visio knowledge a plus
  • Able to represent the Company and the CF Department in a professional manner with demonstrated written, verbal, and interpersonal skills
  • Ability to work independently using planning and organizational skills to regularly focus through multiple interruptions and prioritize tasks in order to meet deadlines with proven attention to detail
  • Able to maintain a high level of confidentiality with sensitive information
  • Strong team player with willingness to collaborate across different departments, sometimes virtually
  • Bachelor’s Degree in Accounting, Finance, Marketing or other relevant field
  • Five or more years’ relevant business experience with analytics, commercial finance, consumer goods environment
  • Advanced experience in creating complex Excel spreadsheets and understanding of financial systems
  • Knowledge of the spirits/ wine industry preferred
  • SQL and Business Objects knowledge a plus
  • Ability to easily adapt to new software tools and systems