Front Office Resume Samples

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G Jaskolski
3253 Hintz View
+1 (555) 236 4183
3253 Hintz View
p +1 (555) 236 4183
Experience Experience
Los Angeles, CA
Front Office
Los Angeles, CA
Oberbrunner, Dare and Welch
Los Angeles, CA
Front Office
  • Implement and develop the Compliance Monitoring & Testing Program including trading practices (surveillance) and best execution monitoring
  • Scheduling, canceling, and rescheduling patient appointments
  • Receiving orders from customers, order handling, -confirmation, -monitoring
  • Provide regulatory reporting production and/or oversight e.g. FCA Transaction Reporting, Substantial Shareholder Reporting
  • Checks out patients either via system or manually according to procedure and distributes records according to the Employer’s protocols
  • Copying and faxing duties
  • Collecting co-pays and cash from patients, getting authorization on credit cards
Chicago, IL
Assistant Director of Front Office
Chicago, IL
Chicago, IL
Assistant Director of Front Office
  • Health Benefits (Health & Dental Insurance)
  • 401(k) Retirement Plan
  • Sonesta Hotels & Other Outlets Discounts
  • Perform other duties as requested by management
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
  • Employee Recognition Programs
Boston, MA
Director of Front Office
Boston, MA
Boston, MA
Director of Front Office
  • Working knowledge of Microsoft Office
  • Working knowledge of Property Management System(Opera), Kronos, Passkey, Daylight, Internet
  • Ensure Revenue Management policies and procedures are understood and are practiced by all Front Desk staff
  • To lead and manage all aspects of the Front Office department and ensure all service standards are followed
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Oversee hiring, training and performance management of all colleagues within the Front Office
  • Ensure all guest comments and complaints pertaining to the area of responsibilities are managed in a timely and effective manner ensuring guest satisfaction
Education Education
Bachelor’s Degree in Hotel Management
Bachelor’s Degree in Hotel Management
Brigham Young University
Bachelor’s Degree in Hotel Management
Skills Skills
  • Ability to work with enthusiasm, passion and initiative. Observe in details. Available for flexible working time and quick paced environment
  • Very strong attention to details, ability to work under pressure and to manage time accordingly
  • Excellent knowledge of the recruitment market in Global Markets/Front Office
  • A pro-active attitude and good ability in priority management
  • Highly responsible & reliable
  • Strong user knowledge of Microsoft Outlook and Microsoft Office tools
  • Proficient in Opera system basic version, Fidelio system and Micro software
  • Advanced IT knowledge (Excel, data analysis/query)
  • Excellent written and spoken communication skills
  • Excellent communication skills
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15 Front Office resume templates


Credit Front Office Framework Developer Resume Examples & Samples

  • Thorough testing, documentation, and support of development output
  • Technical interviewing
  • Thorough familiarity with algorithms & data structures
  • Expertise in any mainstream programming language (Java, .NET, C++)
  • Team player, collaborative
  • Expertise in one or more of the following topics: - Functional Programming Languages, - Rich Internet Application Development, - Open Source Libraries, - Compiler/Interpreter development, - User Interface Design, - Graphic Design or Statistical Analysis, - Software Fault Tolerance, - Test-Driven Development, - Automated Testing, - Exposure to any of the following technologies is a bonus: WPF/XAML, Clojure, Scala, Hadoop, Apache Camel, HBase
  • Experience building applications frameworks

Global Credit Front Office Risk Developer Resume Examples & Samples

  • Gathering requirements for new functionality from business users; offering timely solutions; developing, testing, and implementing these solutions
  • Supporting and enhancing the existing infrastructure and applications across a variety of technologies (.NET, Java, RDBMS)
  • Building knowledge of credit projects
  • Balancing fast time to market (client delivery) with proper governance, compliance, and audit mandates
  • Expertise in any mainstream programming language (OO, functional or dynamic)
  • Persistence - ability to get things done
  • Knowledge of credit derivatives or other financial products (optional)
  • Mid to senior level developer
  • Work with Java, Clojure, SQL, Hadoop
  • Calculation and reporting cde development
  • Data analysis and number validation
  • Work with quants and IT systems during development
  • Investigate issues raised by traders and risk managers

FID Front Office Trade Management Analyst Resume Examples & Samples

  • Great Time Management skills
  • Ability to recognize and prioritize
  • Customer Service attitue within regulatory and control limitiations
  • Good communicaiton skills with all levels of the orgnization
  • Good to Advanced Excel skills
  • Ability and Confidence to recognize and advance efficiency opportunities
  • Middle Office experience and or series 7 & 63 a plus but not necessary
  • Knowledge of Fixed Income a plus

Front Office Credit IT UI Developer Resume Examples & Samples

  • Excellent C# skills with proven experience in senior development roles
  • Clear UI development skillset with understanding of mocking-up, prototyping and incremental delivery
  • Team player, with excellent communication skills and ability to work with teams both onshore and offshore

Global Credit Front Office Risk Developer Resume Examples & Samples

  • Implementing trade capture, pricing, risk, & reporting solutions using new strategic frameworks
  • Building knowledge of credit projects Balancing fast time to market (client delivery) with proper governance, compliance, and audit mandates
  • 5-7 years with Java, Clojure, SQL, Hadoop
  • Proficiency in data analysis and quantitative validation
  • Focus on delivering easily supportable fail proof software solutions with full automation and requiring minimal human support
  • Ability to strike the proper balance between text book solution and practical solution

Credit Front Office Application Developer Resume Examples & Samples

  • Development using wide range of technologies
  • End-to-end development process
  • Cooperating closely with other team members and technical teams at all stages of development
  • Production of high-quality software, emphasizing simplicity, maintainability, extensibility and reuse
  • Technical, scientific or financial educational background
  • Strong programming skills
  • Professional experience in Java, Scala or Clojure or in another mainstream programming language, e.g. C#, C++
  • Open for working with multiple technologies
  • Proficient in English – both verbal and written
  • Algorithms and data structures
  • Functional programming
  • Basic familiarity or interest in learning about the financial sector
  • Reactive programming: Akka, RxJava
  • Big Data: Map Reduce, Hadoop, Apache Camel, Hbase, Hive, HDFS, Apache Spark
  • Databases: KDB, Cassandra, NoSQL solutions
  • Web Applications: AngularJS, Apache Wicket, Play Framework
  • User Interface Design
  • Automated Testing, Test Driven Development
  • High availability software
  • SVN/GIT version control systems

FX Front Office Resume Examples & Samples

  • Lead and manage some of the change aspects of Electronic Communications, Staff Dealing, UK Anti-Bribery and Trade Surveillance programs for the US from a Compliance perspective
  • Gain full understanding of the Compliance strategies with the Global businesses in the US - Global Banking and Markets, Wealth Management, Global Private Bank, Asset Management, HSS, etc
  • Become knowledgeable of the new Dodd-Frank legislation and how the new rules and legislation will apply to the US business
  • Become knowledgeable of the Regulatory Controls Review (RCR) program and manage the remediation aspect as it pertains to the Compliance department
  • Work with Local Compliance Officers, IT and the Businesses on the above change initiatives and ad-hoc regulatory inquiries / projects
  • Assist in the budget process to support Compliance change initiatives
  • Familiarity with large technology implementation projects and a comfort level in managing data intensive projects
  • Strong understanding of the US regulatory environment and experience working in a compliance function in a broker dealer is required (4+ years experience)
  • Strong project management skills will be required for this role
  • Familiarity with large technology implementation projects and a comfort level in managing data intensive projects will be an asset in this position but not required
  • Financial industry & regulatory experience is required
  • Bachelor’s or Master’s degree in Business or related field
  • Excellent organizational skills with attention to detail, the ability to take ownership of issues, and deliver to deadlines in line with expectations. Ability to work under pressure
  • Must be able to work with a team of SME’s in support of the overall project
  • Diligent and pro-active approach, must take initiative, be a self-starter, and have a high energy level
  • Strong analytical skills, pro-active approach, forward thinking
  • Prior experience in financial services within a global function/ business line
  • Product knowledge pertaining to the GBM business lines
  • Experience managing multiple projects and initiatives

Global Credit Front Office Risk Developer Resume Examples & Samples

  • Implementing risk integration for credit derivative process, feed generation and reporting solutions
  • Supporting and enhancing the existing applications across a variety of technologies (Clojure, Java, Hive, Hadoop, Camel, HBase, RBDMS, XML etc.)
  • Building knowledge of credit CCAR, CVA projects
  • Strong in clojure
  • Exposure to some of the following technologies: Clojure, Java, Hadoop, Apache Camel, HBase, XML, RDBMS

Associate / VP-gelp Front Office Development Resume Examples & Samples

  • Implement strategic and tactical technology and potentially analytics solutions for the equity-linked business
  • Participate in requirements gathering, analysis, prototyping, design, development, testing, deployment, user training, and documentation
  • Assist with user adoption of technology and analytics solutions developed globally by assisting with user training and liaising with relevant development personnel to improve overall user experience
  • Provide support for the above and other relevant tools
  • Prioritise tasks, escalate issues appropriately and follow through to completion
  • Review and comply with Firm Policies applicable to GELP business activities
  • Escalate operational risk loss events, control deficiencies and risks that are identified to the line manager and the relevant risk and control functions promptly
  • Minimum Bachelors Degree in Computer Science, Finance, Engineering, or a related field
  • Solid understanding of the fundamentals of GUI development interfacing with proprietary and third-party applications
  • Open to working in different technology environments and platforms. Demonstrated ability to learn new business concepts and adapt to new technologies

Credit Front Office Risk Developer Resume Examples & Samples

  • Implementing risk, pricing, PnL, & reporting solutions using strategic frameworks
  • Supporting and enhancing the existing infrastructure and applications across a variety of technologies (Java, Clojure, RBDMS)
  • Experience building, testing, maintaining, and supporting large applications (front end and/or server)
  • Demonstrated ability to learn new business concepts and technologies quickly and thoroughly
  • Pushes back when confronted with unrealistic deadlines or expectations
  • Degree from an accredited institution with a relevant major (Computer Science, Information Systems)
  • Seeking fulltime employment

Cib-front Office Trading Analyst Resume Examples & Samples

  • Working closely with the head trader to learn the business
  • Focus on risk management
  • Medium term goal of pricing trades for the client base
  • Excellent communication skills are critical
  • Extremely detail and control oriented
  • Team player, flexible
  • Proficient at excel
  • Bachelor's degree required (Math/Finance/Eco background preferred)

IT Front Office Desk Developer Resume Examples & Samples

  • The continued development of the applications in response to client demands
  • Consolidation and documentation of the applications in order to standardise the suite and reduce duplication
  • Implementation of IT best practices (relating to user access controls, developer access to production data, data segregation and management etc..)
  • Provision of level 3 support for the applications
  • Development of and execution of a strategic roadmap for the application set to attrition tactical / legacy solutions through migration of functionality to strategic platforms or projects (CAL)
  • Minimum 10 – 15 years of relevant experience
  • Excellent Excel based development skills acquired in the financial industry and ideally in Fixed Income (5 or more years)
  • Proven skills in complex C# and VBA programing within Excel
  • Experience with using financial mathematics libraries from within such applications
  • Mathematical understanding of a range of financial products including, Interest Rate Swaps, Interest Rate Futures, Forecasting and Discounting curves, FX-type products (e.g. FX Swaps, FX Forwards)
  • Solid business knowledge acquired from on-the-ground experience with front-office trading / sales
  • Experience in the front-to-back Fixed Income business process and trade lifecycle in order to be able to take a holistic view of a problem while designing a solution
  • Excellent spoken english and the ability to have a professional technical and financial dialog with a trader
  • A self-starting attitude and the ability to take ownership of requirements front start to finish
  • The ability to work in both agile and structured methodologies where required
  • The ability to work effectively in a team, as well as with end-users based in remote locations

Sourcing Lead, Front Office Software Resume Examples & Samples

  • Manage commercial negotiations with relevant software suppliers and liaise with legal to ensure favourable commercial terms which mitigate business risk. Negotiations will be for all parts of Barclays requiring software services
  • Support Team Leaders and Category Managers with the day to day management of key stakeholders
  • Deep analytical mind-set, leave no stone unturned
  • Confident team player who takes ownership and leads by example
  • Pragmatic results driven / execution focussed bias
  • Good communication skills, both verbal and written (including PowerPoint)
  • Leader who takes ownership and executes / delivers

Front Office Applications Developer Resume Examples & Samples

  • To participate in the development and support of the Front Office systems
  • To design, develop, maintain and support the Front Office applications
  • To implement projects in accordance to the company standards and procedure
  • To maintain the security control in accordance to the company requirements
  • To interact with IT colleagues and users globally as per required in the given assignments
  • To provide on-going production support and overnight support on the Front Office applications to our local, regional and global users
  • University graduate with degree in Computer Science or a related discipline
  • At least 5 years of solid development experience and well versed with full development life cycle
  • Strong programming background in Windows with .NET Framework and Crystal Report 2008
  • Practical experience in WebSphere MQ with JMS programming and common JEE Application Server
  • Proficient in J2EE design patterns, Spring Framework, Hibernate, JMS, JavaScript, XML, Eclipse, JUnit, Maven 2, major UNIX/AIX edition
  • Practical experience in database technology with Oracle and Sybase
  • A self-starter with ability to work under minimal supervision and under pressure
  • Proactive and outgoing personality, with keen enthusiasm for keeping abreast of emerging IT technologies
  • Strong interpersonal and communication skills to interact with different levels and types of users internally and externally
  • Past experience in Asset Management area especially on Front Office applications with FIX protocol is an added advantage
  • Excellent command of both written and spoken English and Chinese
  • Ability to speak fluent Putonghua is a definite advantage

Front Office Rad Developer Resume Examples & Samples

  • VBA, Excel, SQL Server, and Front Office development experience
  • Ability to interact with senior business users on the trading desks and the risk desk
  • Ability to gather requirements, design elegant but pragmatic solutions, and implement them through to release
  • Comfortable with the full software development lifecycle
  • Fixed Income / Rates Derivatives experience, FX experience, C# experience
  • Credit Derivatives knowledge, python experience

Front Office Trade Analyst Resume Examples & Samples

  • Three to five years of experience in operations/technology project management activities
  • General knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
  • Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
  • Thorough understanding of project management and testing methodology and procedures
  • Ability to develop test schedules, review testing plans, track test issues and report on test results
  • Ability to work as part of a project team
  • Excellent verbal and written presentation and communication skills

Senior, Front Office IT Analyst Resume Examples & Samples

  • Utilize deep experience in Derivatives and Quantitative Modeling, in order to coordinate and co-develop FO Applications with AUIM IT unit
  • Extensive experience designing, coding, and implementing quantitative systems and trading frameworks
  • Programming skills in C Sharp, SQL (Other languages/platforms also useful, i.e. MATLAB, Python, etc.)
  • Extensive experience in mathematical modeling or risk analysis
  • Pricing and liquidity dynamics of traded derivatives
  • Connectivity of Capital Markets dynamics and their impact on derivatives
  • Conditions that will impact derivatives pricing and execution, conditions surrounding credit support annexes and the posting of collateral, and other structural dynamics
  • MBA or equivalent advanced degree
  • Use and knowledge of Bloomberg Terminal
  • Well experienced in modeling derivatives instruments or other capital market instruments

Macro Front Office Conduct COO Resume Examples & Samples

  • Developing a sound understanding of the businesses and supporting policies, systems and processes
  • Working with key stakeholders in ensuring accurate definition of key risk areas and driving appropriate discussion of solution benefits and risks
  • Implementation of a best in class conduct risk framework covering all Macro products and functions
  • Proactive identification and resolution of conflicts of interest
  • Effectively presenting information needed to facilitate decision making
  • Working with technical teams, business users and support teams to determine technical solutions
  • Development and use of appropriate Metrics / KPI’s to track progress
  • Interaction and leveraging of key existing programs, notably Best Execution, Conduct Risk Framework, Compliance Market Abuse Review)
  • Regular interaction and engagement with Compliance leads
  • Flexibly integrate additional requirements as new data emerges from regulatory bodies as well as output from the BoE’s Fair and Effective Market Review Consultation or Banks own Compliance function
  • LI-JV1*
  • Experience within either a Compliance, Ops risk or control focussed COO role in an investment bank
  • A good working knowledge of the Conduct Risk and regulatory (e.g. MiFid II) agenda
  • A background in either the Rates or FX market
  • A proactive results driven approach
  • Ability to manage multiple priorities and challenges simultaneously
  • A proven record in partnering with senior business executives
  • Ability to lead people, gain consensus and deliver on complex initiatives
  • Global experience with an ability to work across global teams and understand regional complexities
  • Outstanding verbal and written communication skills

Finance Front Office Analyst Resume Examples & Samples

  • First level university degree with a focus in business or economics recommended or equivalent experience
  • Typically 2+ years of experience as a financial analyst
  • May have experience in more than one finance function
  • Basic understanding of accounting processes and principles
  • Good analytical skills
  • Good teamwork skills

Equities Front Office Server Resume Examples & Samples

  • Responsibilities are initially to develop and maintain the Program Trading System
  • Development and evolution of the code onto a single core sales OMS
  • Responsible for the end to end life-cycle of delivery into production
  • 3rd Line Production Support
  • Ability to face off to users and answer any support queries as well as gathering requirement where appropriate
  • Java server-side, Spring, Multi-threading, Message Oriented Middleware, Design patterns, Linux, Sybase (or similar)
  • Effective communicator able to manage multiple deliveries to tight timelines
  • Ability to grasp new technologies and flows rapidly
  • Effective communicator and able to communicate with FO users as well as technology colleagues
  • Equities product knowledge
  • OMS flows / lifecycles, FIX
  • C# (able to work front to back)

Front Office Futures Business Resume Examples & Samples

  • UNIX server technology
  • DB SQL
  • Java Scripting
  • FIX Protocol
  • Vendors: Sungard GL Trade SLC / SLE / MDS & ULLINK (Bridge, Odisys, IRIS)
  • Futures Electronic Trading Systems / architecture
  • Futures & Options business knowledge
  • ETD exchange connectivity
  • Project Management skills

Product Manager Front Office Analytics Resume Examples & Samples

  • Building and testing solutions with a focus on user experience, workflow and quality of numbers
  • Providing expertise and support to external clients as well as various internal colleagues
  • Clearly articulating the strategic business plan in senior management presentations and in formal and informal communications across the firm, as well as with appropriate customers, to ensure that all stakeholders are bought into the plan
  • Coordinating with various departments such as Sales, Market Specialists, Research & Development, Product, Quants, Legal and Marketing to execute this
  • Developing and maintaining client relationships and leading strategic partnerships

Front Office Applications Developer Resume Examples & Samples

  • Develop software tools in support of the Central Funding trading desks with emphasis on high frequency and international coverage
  • Support and development that will grow business and introduce new trading opportunities in a timely manner
  • Provide technical and operational support on all components of the front office trading platform and provide technical and operational support for the various Central Funding trading desks
  • Help ensure that trade and position information passes properly to custodians, accounting, regulatory authorities, risk management, and other groups/ organizations that require data
  • Develop and foster strong working relationships with contract in RBC
  • Keep up to date with the latest developments in technology and the marketplace
  • Ensure that you understand and comply with the relevant policies and procedures that apply to you
  • Escalate operational risk loss events, control deficiencies and risks that you identify to your line manager and the relevant risk and control functions

VP Senior Equities Front Office Lead Resume Examples & Samples

  • Client facing technology lead responsible for interfacing with senior traders/desk heads for the delivery of front office cash trading systems
  • Primarily responsible for the sales trader/client migration from a legacy system to the strategic global sales trading platform for single stock cash trading due in 2015
  • Drive the technology system solutions by recommending best in class and optimal technologies aligned with the strategic cash architecture initiative in Barclays across our global electronic trading platform, program trading and single stock cash trading
  • Manage the User Interface global team including system architecture, technical design reviews, code reviews, organizing the book of work, release management, user demonstration and training as well
  • Prior front-office development experience
  • Clear oral and written communication skills
  • Proactive, self starter
  • Good organization skills and team management experience
  • Agile development
  • Needs to be a good team player working with a global team ( EMEA and APAC)
  • Prefer someone who is self driven, motivated and enthusiastic about building GUI applications
  • Pub/sub middleware experience (e.g. SmartSockets, TIBCO RV, Solace)
  • Practical experience using source control systems including branching and merging
  • Experience of memory and performance profiling
  • Ability to solve problems involved in writing multi-threaded code At least .NET 3.5, .NET 4.0 advantageous
  • Infragistics WinForms & WPF controls experience
  • Unit testing
  • Google protocol buffers experience
  • Java skills (and/or experience of interop between Java and .NET)
  • Knowledge of T4 codegen

Front Office Securities Trading Specialist Resume Examples & Samples

  • Effective communication with FA’s and clients as necessary
  • 3+ years of professional work experience with investments
  • Experience with various trading systems
  • Ability to learn a new program or software package with minimal assistance
  • Proficiency in Microsoft Word & Excel
  • Proficiency in working with the Internet and web based programs
  • Financial Institution and/or brokerage firm experience

CO OP Front Office Returns \ Trading Assistant Resume Examples & Samples

  • Responsible for liaising with key counterparts, global traders and settlement groups
  • Processing returns of securities lending transactions within in house trading system, ensuring matchbook and reconciliation of positions on security level
  • Assist traders with daily roles
  • Design and maintenance of client related spreadsheets, databases and analytics
  • Produce daily reports for clients and team members; assist with P&L reporting
  • Some administrative work may be required
  • Currently enrolled in a co-op program in a business discipline
  • Strong record of academic and extracurricular achievement
  • A clearly defined interest in Global Capital Markets
  • A high level of attention to detail
  • Demonstrated ability to manage multiple tasks simultaneously while maintaining a high standard of work
  • Demonstrated ability to excel under pressure amid demanding deadlines
  • Demonstrated ability to perform effectively in a team environment
  • Demonstrated ability to quickly adapt to new situations
  • High personal and professional standards
  • A strong sense of personal integrity and teamwork
  • Display a high level of energy and have a keen desire to learn new concepts
  • Solid knowledge of spreadsheet applications (Excel) and presentation software (PowerPoint)
  • The Canadian Securities Course would be considered an asset

Front Office Supervision Resume Examples & Samples

  • In-depth knowledge of a range of products across Fixed Income / Equity
  • Track record in either a front-facing Risk Management or other relevant discipline; ideally this would involve direct and regular engagement with the Front Office / Global Markets
  • Demonstrates high professional integrity
  • Actively leverages strengths and addresses weaknesses (of self and team)
  • Acts commercially to increase efficiency
  • Champions business practice change for client impact
  • Identifies and articulates core issues; develops workable recommendations
  • Takes accountability for driving clarity in ambiguity
  • Makes decisions considering interests of relevant stakeholders
  • Recognises and takes action when changing circumstances require new approaches
  • Collaborates within and across teams, involving the right people
  • Manages and resolves conflict where multiple positions exist
  • Successfully sequences and delivers key messages
  • Moves negotiations / discussions forward; gains support / acceptance for ideas at all levels
  • Proactively works across teams / functions
  • Keeps self / others focussed on meeting goals
  • Identifies conflicting priorities and manages accordingly
  • Maintains commitment in the face of challenges

Front Office Junior Business Analyst Resume Examples & Samples

  • Responsible for assisting in clearly communicating a business case for change, through the production of documentation to support and illustrate the results of business analysis techniques that have been applied to a given issue
  • Responsible for the translation of identified requirements from the Front Office to those responsible for facilitating change, through the production of Business Requirement Documentation
  • Responsible for assisting the Front Office Projects Manager with production of project status updates and management information packs
  • Assisting in troubleshooting and identifying issues during design, development, testing and implementation stages of the project life-cycle
  • Assisting in maintaining the working relationship between the Front Office and supporting teams (such as IT) within a project working group
  • Supporting the investment teams through the project life-cycle and assisting in managing the transition to BAU
  • Ensure all activities are in line with Treating Customers Fairly (TCF) outcomes
  • Experience of working in an office, either an IT or administrative role is an advantage
  • An understanding of analytical techniques. A basic working knowledge of MS Office required, with an understanding of formulae (such as VLOOKUP) and pivot tables being an advantage
  • Needs to have an inquisitive mind with good listening and communication skills
  • Articulate with good organisational and time management skills

Front Office Market Risk, Rates Exotics Resume Examples & Samples

  • Daily monitoring of risk, stress and VaR exposures
  • Ensuring risk completeness and accuracy
  • Developing and implementing RNIV and Stress Testing analyses
  • Ensuring internal and external governance policies are being effectively applied
  • Liaising with FO with respect to exposures, new business and market activity
  • Liaising with and supporting other Risk management functions such as Methodology, Portfolio, Market Data and associated Working Groups and Committees
  • Providing Market Risk feedback and steer with respect to various Risk Change initiatives
  • Escalating issues or concerns promptly to senior management
  • Responding to ad-hoc requests from the business, senior risk management or regulators
  • Markets-related experience with an emphasis on market risk management
  • A strong understanding of market risk controls and governance frameworks
  • Good knowledge of industry standard exotic interest rate and/or FX derivative pricing models
  • Good knowledge of commonly traded exotic products including rationales, flows and risks (including structural, non-linear, cross, model etc)
  • Excellent understanding of VaR and VaR methodologies
  • Experience in identifying, quantifying and implementing Risks-not-in-VaR (RNIVs)
  • Experience in assessing, quantifying and implementing appropriate portfolio stress tests
  • Experience in defining, assessing and implementing limits
  • A working knowledge of economic & regulatory capital
  • Familiarity with current regulatory initiatives such as FRTB, CCAR, Volker, Stress Tests
  • Ability to quickly develop credible working relationships within a team as well as other departments
  • A strong desire to further your career as a FO-facing Market Risk manager
  • Detail and process-orientated
  • Excellent time management and ability prioritise work loads appropriately
  • Strong technical and analysis skills - Excel, VBA, statistics, time series
  • Good degree or higher in Maths, Physics, Engineering, Quantitative Finance or similar

Front Office Application Developer Resume Examples & Samples

  • Develop re-usable, fault tollerant libraries and services which the Front Office UI’s utilise
  • Ensuring a high level of code quality validated through automated unit and integration tests
  • Contribute to the overall design and development of a shared WPF application and it’s supporting infrastructure
  • Work with other team members to ensure that tactical and strategic solutions dovetail
  • Work with business sponsors to understand their requirements and execute technical solutions where appropriate
  • Assist with 2nd line support as necessary, specifically around the trading apps and session manager
  • .NET 4.5 (C#)
  • ZeroC ICE
  • Knowledge / experience using Quant libraries
  • Front Office Experience and Business Knowledge (Rates or CVA prefered)
  • IOC technologies: Unity
  • MS Build
  • Middleware technologies (eg. Solace)
  • Distributed Architectures
  • Mocking tools
  • Candidate must be qualified to degree level
  • Strong technical development skills are required
  • Candidates should ideally have solid experience in investment banking, front office experience is prefered
  • Experience using Continuous Integration development approaches, and supporting technologies such as TeamCity / JIRA / Confluence
  • Writing good unit tests and automated integration tests
  • Understanding of different design techniques Top-Down, OO
  • Understanding of business modeling methodologies such as UML
  • Risk Assessment & Quantification
  • Conflicts and issues resolution

Front Office Application Developer Resume Examples & Samples

  • Develop UI’s for features and maintain existing and enhance existing UI’s
  • .NET 4.0 / 4.5 (C#)
  • WPF (MVVM design patterns)
  • Blend
  • Front Office Experience and Business Knowledge (Rates or CVA preferred)
  • Technologies: XML / Infragistics / WCF / ZeroC Ice
  • Database systems (SQL) and database design
  • Candidates should ideally have solid experience in investment banking, front office experience is preferred

Front Office Resume Examples & Samples

  • 1st and 2nd front line support of a 24/5 production cycle including Fidessa and other Equities IT systems
  • Ensure all incidents are logged and resolved
  • Help develop and maintain an information repository of application support material that can be accessed by support resources
  • Operate as part of a shift rota, covering the hours of 07:00 – 19:00 including bank holidays
  • Liaison between 2nd and 3rd line teams, as well as development and other IT infrastructure departments
  • Be able to provide incident and problem management
  • Act in a strict change management regime, involving testing in UAT and like-live environments and weekend releases
  • Small scale weekend application upgrade, configuration and patching across multiple environments in line with requirements
  • Regular communications with an extensive client base to provide status updates, successful solutions as well as documenting all activities for future reference
  • Be able manage communication/relationship with 3rd party vendors
  • Graduate level computing qualification
  • Understanding of equities program trading and algorithmic trading business
  • Support experience in an investment banking environment
  • Experience of working in a high pressure environment
  • Extensive scripting and programming skills (esp TCL, SQL)
  • 4+ years supporting V5 fidessa systems (esp FTW, TMAR, PMAC, OMAR, EMMA, FDA, RSPQ)
  • Scripting and programming
  • Ability to communicate effectively verbally and in writing with developers, management and business users
  • Willingness to take ownership for problem resolution and additional responsibilities where applicable
  • Customer facing skills - to be able hold one’s own in discussions with demanding front office users
  • Experience managing 3rd party suppliers
  • Process excellence – a passion to achieve results though effective organisation and process disciplines
  • Ability to negotiate agreements and maintain effective business partnerships with peer support & operations groups
  • Experience of supporting one or more of the main trading, sales, risk management or Market Data applications
  • Fidessa, GL, Portware, KDB, FIX, Bloomberg, Reuters
  • Strong investment banking background that includes both application development and application support in a front-office environment
  • Worked in a development environment
  • Geneos ITRS configuration and maintenance experience
  • Understanding of Capacity Management with ability to analyse current and future performance requirements
  • Understanding of sell side cash equities business flows
  • Working in a development environment
  • Basic scripting and programming skills
  • The ability to work in a structured and organised fashion, ensuring that issues are brought to a satisfactory conclusion

Credit Front Office Resume Examples & Samples

  • Cater to the requirements from both business as well as technology clients - offering timely solutions; developing, testing, and implementing these solutions
  • Supporting and enhancing the existing infrastructure across a variety of technologies (Java, Spring, RBDMS -Stored Procedures et al, Shell and Perl scripts)
  • Participate in the rebuilding of the platform
  • Provide innovative implementations for technical data management and business data availability requirements
  • Database programming and java
  • Shell and Perl scripts
  • Spring and Hibernate
  • Sybase
  • Big data knowledge(Hadoop or MongoDB) will be a plus
  • Ability to work under aggressive timelines
  • Experience or interest in Agile development

Front Office Programme Manager Liquidity & Collateral Management Resume Examples & Samples

  • Ability to analyse data between multiple front, middle and back office applications, documenting trends and tying the operations view to the finance books and records view. Proficiency in Excel and SQL will be required for data analysis and model building
  • Knowledge and experience in core front office environment in one or more asset class
  • Validation that the application meets the project specification and clients expectations
  • Providing holistic vision towards detailed analysis and documentation of processes and flows where necessary
  • Analysis of business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address the gaps
  • Developing detailed requirements, working through solutions and managing execution and rollout of these solutions, in the context of an overall consistent global platform
  • Ability to Lead a team of experienced program managers/business analysts
  • Ability to lead and manage multiple programs
  • Lead governance calls
  • Other technical and plan leads, predominantly in New York and London to ensure a coherent and robust solution environment
  • Senior stake holders to ensure the business needs are known, understood and that the solution devised will properly meet them
  • IT/Finance experience
  • Extensive Front office experience, working with desks
  • Strong knowledge of database fundamentals, ability to guide/write efficient sqls,(a plus but not necessary)
  • Strong ability to analyse complex workflows and datasets
  • Extensive SDLC experience, in particular experienced in agile project delivery
  • Expertise in extensive use of Excel for data analysis
  • Extensive experience of business analysis in a capital markets environment
  • Experience with all phases of Software Development Life Cycle
  • Experience in Liquidity and Collateral management or Regulatory Reporting will be a plus
  • Ability to work under tight deadlines and deliver in a fast-paced environment
  • Sound knowledge of Repo Markets/Derivatives/Delta One/FI trading IT Skills: MS Office (Word, Excel, Visio, Powerpoint, Project), SQL

ERM / Murex Front Office Dev Team Resume Examples & Samples

  • Work through complex risk, PnL and risk based PnL problems working with traders, business managers finance, quants and risk control to understand the issue and project manage the solution
  • Understand and contribute to the build and configuration of Murex and Ion-ERM, seeing the work through the full lifecycle of software development
  • Co-ordinate work between multiple partners, other UBS teams and with offshore development centres
  • Build a relationship with the business, working with traders, desk heads and group managing director level contacts

Front Office Risk Manager Resume Examples & Samples

  • Issuing Front Office Desk controls. These controls are part of a Front Office Control Framework and may be sent weekly, monthly, quarterly or annually. The team produce the data and send exceptions to Desk Heads who then perform the controls
  • Risk Reporting. On a quarterly basis you will be responsible for producing comprehensive risk reports. These reports contain 3 key pieces of information: team stats, risk metrics and comprehensive action plans. In addition to producing these reports, you will be responsible for ensuring the risks identified are addressed and mitigated in a timely manner
  • Identifying risk hotspots and trends. Using the data from the controls and risk reports, you will be responsible for identifying red flags and trends and addressing these with the Front Office
  • Coaching and training. A great deal of time will be spent providing coaching to the Front Office. Where individuals or teams are failing in their controls, you will be pro-active in ensuring this is addressed by offering additional coaching. You will also be responsible for delivering risk training to new joiners in your teams and, where new processes or regulations are introduced, you will deliver training as required
  • Representing the Risk Team in Project working groups as required

Front Office Market Risk Resume Examples & Samples

  • Coverage of Securitised Products, Global Investment bank portfolio and the Equity Release Mortgage portfolio
  • Regularly engage in a dialogue with traders and desk heads around risk appetite, risk limits and individual large and complex transactions
  • Produce, analyze and monitor risk utilization and revenue performance. Avoid P&L surprises
  • Provide clear briefings of current events/issues to line management and to wider MR colleagues
  • Perform ad-hoc analyses around the business (including notable new transactions) in order to assist management decision making
  • Highlight concentrated or concerning risk positions and work with business to ensure appropriate reporting, transparency and management
  • Validate and resolve limit excess issues
  • Work with Credit, Finance, Valuation Control Group group, Quantitative Research, Model Review Group, and Middle Office as contact for all risk management issues
  • Responsibility for defining best practice Value at Risk and Stress Scenarios methodology
  • Guide our partners in Risk Reporting and Middle Office groups in order to make risks accurate & transparent. Shape risk infrastructure development
  • Work on regulatory driven market risk exercises
  • A deep dive in areas of Risk
  • Good existing knowledge of financial markets, preferably in either Mortgages, Credit and interest rates (including derivatives). Broad interest in markets essential
  • Good technical skills (Risk methodology/Products/Systems) -knowledge of MS Excel (with VBA preferred), Intex an advantage
  • Strong analytical & quantitative skills- experience and working knowledge in statistics
  • Understanding of risk sensitivities and P&L drivers
  • Proactive and able to work independently. Ability to manage own workload. Lateral thinker, tenacious, commitment to getting things done and detail focused
  • Strong team players
  • Markets (trading/research) / Risk Management background essential

Front Office Risk Manager Resume Examples & Samples

  • Provide various risk advisory to the equities sales and trading desk covering the APAC region
  • Work closely with senior stakeholders ensuring that the risk for the Equities desk is consistent with the firm's risk standards
  • Handling regulatory, operational, technology, couterparty, credit and market risk for the Equities desk
  • The analysis of the new products approval cycle
  • Participating in the risk committee
  • Handling the risk reporting for the senior management
  • Have at least 10 plus years of relevant experience
  • Have sound knowledge of equities products
  • Have excellent interpersonal skills and prior trading experience is highly preferred
  • Be able to liaise and work closely with senior stakeholders
  • Be proficient in English is a must

Front Office Client Diligence & Analytics Resume Examples & Samples

  • Report to the regional regulatory lead, and act as a regional regulatory expert. Understand and communicate importance of ethics and control surrounding Credit Suisse’s regulatory compliance obligations
  • Maintain compliance with current firm regulatory policies and processes
  • Help deliver process design and process improvements in the CDA team, and elsewhere, as appropriate. and drafting procedures) to include other regulations as well, such as FATCA, Dodd-Frank, FINRA 2111, and 15a6
  • Become intimately familiar with client reference data systems, and how client data is represented and managed
  • Help specify new control reports to help maintain control over regulatory indicators/classifications, and feed results into the QAR processes, working closely with the IT team / data analytics team as appropriate
  • Provide full assistance to clients and Sales as required, including formal and informal training. Speak with (occasionally-difficult) clients and salespeople in a highly professional and informative manner, ensuring that requirements are clearly communicated, and treating situations from a business perspective, rather than purely black/white
  • Work with the Reference Data department to resolve any static data maintenance issues, and work closely with systems as required (e.g., CMS)
  • Work with Project Managers in other groups to define requirements for new system functionality required, and help coordinate implementation
  • Understand the business requirements / system implementation process, and help deliver the creation of excellent-quality business requirement documents. Become knowledgeable enough with systems and processes so that high levels of quality can be maintained
  • Track, prioritize, and communicate tasks/initiatives with management and staff, and communicate any new obligations to Sales or other departments as required
  • Deliver multiple projects, including smaller client regulatory compliance initiatives (e.g., Canadian regulatory reform, Dodd-Frank Clearing) independently, with little assistance from others

Front Office Portfolio Management Application Developer Resume Examples & Samples

  • Rapid development of applications for the Fixed Income portfolio management tools
  • Build applications quickly and effectively for the front and middle office
  • Liaise directly with the traders and middle office
  • Responsible for end to end delivery of applications including requirements capture, build and testing of applications
  • Projects are business-focused and could involve data from several systems
  • Manage user expectations and provide clear status updates
  • 5+ years development (C# preferred) in Financial Services sector
  • Strong demonstrated knowledge of OO Design Patterns and Theory
  • Experience with middle tier data caches (Gemfire preferred)
  • Experience with MS Visual Studio
  • Familiarity with distributed computing infrastructures
  • BS in Computer Science, Engineering, Math, Financial Engineering/Computational Finance or significant relevant work experience
  • Experience in Asset Management and/or Fixed Income preferred
  • CFA a plus

Front Office Market Risk Resume Examples & Samples

  • Keeping abreast of relevant market events and drivers
  • Maintaining an active dialogue with trading desks and other support groups regarding key risks, risk representation, revenue, valuation and regulatory issues
  • Communication of key risks to management
  • Daily monitoring of risk, including the use of tools such as VaR (value-at-risk) and scenario analysis as well as performing independent risk analysis
  • Working with other unctions including Model Review, Risk Methodology, Capital and Risk Reporting
  • Education: Suitable candidates will have an excellent academic background, including a Master's degree or equivalent in a quantitative discipline, such as economics, finance, statistics/mathematics, sciences or engineering
  • Business Knowledge: Candidates will be expected to show good judgment of risks and an understanding of risk areas covered, including markets, models and products. Familiarity with interest rate products and markets, in particular, is required
  • Professional Skills: The role involves working closely with several other areas (such as Trading Desks, Controllers, IT, Research, Model Risk and the Business Unit), therefore the candidate must be able to develop strong working relationships and be able to communicate clearly, both in writing and verbally
  • Strong proficiency with Excel and VBA is required as is a good working knowledge of databases and SQL
  • The ideal candidate may have relevant work experience in a quantitative role
  • The successful candidate should also possess the intellectual curiosity to challenge the accepted wisdom and direct his or her own analysis
  • Attention to detail, project management and prioritization skills will be key in balancing daily deadlines with timely implementation of strategic projects

Front Office Settlements / Treasury Resume Examples & Samples

  • Responsible for the accurate and timely settlement of security and repo trades on the Clearstream platform, utilising Clearstream's own Creation Online Portal
  • Proactively following up on (chase!) late receipt of funds and outstanding settlements (be ruthless, no blips on the checklist)
  • Preparation of the daily/monthly bank and custody reconciliations
  • It's up to you to manage monthly intercompany netting cycles (in accordance with approved client netting procedures)
  • The execution of FX spot trades in respect of the netting cycle
  • Assistance with foreign exchange position management
  • Assistance with cash management activities to include cash forecasting
  • The acceptance of client money markets orders - reviewing, validation and processing
  • Reporting of OTC derivatives to a trade repository as required under EMIR
  • Build a great working relationships with clients and ensure that all related deliverables are met
  • Promptly dealing with the day to day operational queries while keeping risk to a minimum (Risk - it's a hot topic right now)
  • Ensuring all processes and procedures used by team, client and company are recognised and followed
  • Contribute positively towards team and department goals (think of ways to improve a process or just a simple suggestion from time to time) and be accommodating to assist with other duties (we've all had those days) and project work as they arise

CIB Oversight & Control Team-front Office Supervision Resume Examples & Samples

  • Support the development and rollout of large cross LOB initiatives, programs and projects, including stakeholder management, operating model development, communication, determining projects plans, delivery and risk /dependency management
  • Defining project scope, stakeholders, risks and issues
  • Partner with technology to ensure the design and build requirements meet business needs
  • Manage the project lifecycle, including synthesizing & vetting requirements, system testing, operating model development, end user support
  • Ensure proper governance is established around key projects and processes. Establish and facilitate forums for discussion of issues, progress, dependencies as and when needed, working in concert with the stream leads of the various programs
  • Excellent multitasking and prioritizing skills
  • Strong interpersonal and relationship building skills
  • Ability to work independently and be self motivated
  • Finance and/or Accounting background will be helpful

Front Office Business Analyst Liquidity & Collateral Management Resume Examples & Samples

  • Ability to create Power Point presentations for senior management documenting the vision and current project status
  • Holding requirement gathering sessions, gaining consensus and creation of meeting minutes
  • Creation of Business and Technical requirement documents
  • Providing detailed analysis and documentation of processes and flows where necessary
  • Other technical and analyst team members, predominantly in New York, London, India and Shanghai to ensure a coherent and robust solution environment
  • The business users to ensure the business needs are known, understood and that the solution devised will properly meet them
  • Other interfaced systems which are required for the overall front to back to operate correctly. To understand data sources/issues, and to integrate appropriate tactical and strategic initiatives into the technical roadmap
  • Extensive years of overall IT/Finance experience
  • Strong knowledge of database fundamentals, ability to write efficient sqls,
  • Strong ability to analyze complex workflows and datasets
  • Ability to write efficient BRDs and User Guides defining the product
  • Ability to make persuading presentations
  • Ability to work under tight deadlines and deliver in a fast-paced environment IT
  • MS Office (Word, Excel, Visio, Powerpoint, Project),
  • Highly motivated
  • Needs minimal hand holding
  • Strong Analytical and Problem solving skills
  • Ability to multitask and work under pressure

Senior Interest Rate Front Office System Developer Resume Examples & Samples

  • Strong software engineering, analytical and problem solving skills
  • Experience in medium to large scale server side Java or Scala multi-threaded applications
  • Knowledge of fixed income derivatives would be very preferable - specifically experience with mathematical model integration
  • Experience in financial risk calculation and management system
  • Experience in trading tools development
  • Experience in distributed computing or cloud computing, Java/Scala performance turning
  • C++, C# GUI, or JavaScript development experience a plus

Treasury Front Office Development Manager Resume Examples & Samples

  • Lead the Asia Pacific Front Office IT Dev ALM & Treasury Team. (Motivate, delegate, assign and control tasks and progress, appraise and promote, recruit, organize, lead by example, etc...)
  • Report to the head of GM FO IT ALMT TQD in Singapore (straight line). A dotted line to Paris is under definition
  • Support ALM & Treasury Business and related functions on Kondor+ system and any other system they are using including

Front Office / Back Office Business Analyst Resume Examples & Samples

  • Bachelor's degree required, finance or accounting related preferred
  • Advanced degree can replace up to 2 years of job experience
  • Must have 5+ years direct experience in FX/Derivatives/Capital Markets operations either front or back office; or relevant IT experience supporting same
  • Travel Requirements: <10%
  • Must have strong communication (written and verbal) skills
  • Strong interpersonal, organizational, analytical, and problem-solving skills
  • Willing to learn and demonstrate high self-motivation
  • Self-starter that can work with minimal guidance
  • Experience designing or implementing a QA program for a treasury/financial system a plus
  • Experience in the implementation of a financial/treasury system a plus
  • Experience completing business analysis and writing specifications for adding new system functionality is a plus

Cib-front Office Sales Resume Examples & Samples

  • Be interested and Amused by Financial Market Dynamics
  • Manage Stress and Work under pressure
  • Good Excel Skills

Wma-front Office Ccar-director Resume Examples & Samples

  • Ensure that the business team understands the impacts of CCAR and work closely with CCAR Central Team to develop front to back challenge and review processes
  • Work closely with mid-level management to ensure that the key business drivers are understood, identified and agreed to by the business
  • Liase with Front Office Business Leaders, Regulators, and CCAR Central Team to help resolve discrepancies and / or any inquiries related to CCAR under WMA
  • Represent various business leaders while working with Regulators
  • Ensure that the standards and processes in place are CCAR compliant
  • Stay abreast of changing economic and market scenarios in addition to assessing macroeconomic and financial conditions that are tailored specifically to stress the IHC's key vulnerabilities and idiosyncratic risks
  • Oversee the development of processes for identification of key macroeconomic variables and scenario development by conducting key meetings with senior management
  • Conduct key meetings with CCAR teams to ensure that the output and results generated are consistent with the understanding of the B/S and PnL. Provide feedback and prepare the first set of drafts for presentation to the senior management
  • Regularly review the set of risk and revenue drivers with senior management inputs and make sure they are constantly updated for use by the various CCAR teams
  • Bachelor's degree in Business, Accounting, Finance or Banking, or equivalent education and related experience
  • Extensive Front Office experience and working with Business Leaders within the Front Office
  • Extensive understanding and knowledge of products and markets within the Front Office
  • 10 years of progressively responsible experience in banking, investments, or financial planning
  • 2 years of experience in formal leadership or management roles
  • High aptitude for client relationship management and business development
  • Good working knowledge of regulatory requirements (Basel III, IHC, CCAR, EPS)
  • Highly motivated leader with proven track record of leading entire divisions
  • Ability to balance multiple demands and work both independently and as part of the team
  • Exhibits the following competencies, among others: teamwork and collaboration, focus on clients and risk management, sound judgment and decision making, integrity, professional behavior

Front Office RAN Technician Resume Examples & Samples

  • Network surveillance, 1st level restoration and preventative maintenance
  • Monitors, performs troubleshooting, fault acknowledgement and fault analysis
  • Follow-up on incidents, registered but not solved, escalated to next level support
  • Interprets / understands technical information and prepares technical documentation
  • Solves standard problems based on the existing procedures
  • Use effectively telecom knowledge to manage faults and customer demands
  • Bachelor’s Degree in Computer Science, Electric/Telecom Engineering, Information Technology or related fields or relevant equivalent experience
  • Understanding of 2G-3G-4G telecom networks, network elements and telecom services
  • Good knowledge of Microsoft Office suite
  • Aptitude for quickly learning technical and procedural topics
  • Work independently, keep own competence and skills up to date

VP-it Senior Business Analyst Front Office Resume Examples & Samples

  • Participate in key business initiatives from the business analysis perspective, gathering of requirements and mapping those to functional and technical specifications
  • Provide business as usual (BAU) coverage for the Cross Product Margin (CPM) desk, including generating ad-hoc reports and covering general support queries
  • Work slate management for BAU requirements
  • Coordinate global testing and schedule application rollouts
  • Work closely with offshore and onshore development teams
  • Work slate management
  • Working with development teams to analyze issues
  • Bachelor’s degree Computer Science/Engineering or related field
  • Front Office support (min 5 years)
  • Unix or Linux
  • Relational Databases and Strong SQL (Sybase or Oracle)
  • Experience working with trading desk
  • Margin experience
  • Experience with working in large teams
  • Flexible and adaptive, team player
  • Excellent analytical and communication, interpersonal skills
  • Ability to work well under pressure, prioritize work and well organized

Front Office RAN Technician Resume Examples & Samples

  • Understanding of 2G-3G-4G telecom networks, network elements and telecom services. An advantage knowing radio network access
  • At least 1 year experience in a Telecom Environment or at least 1 year work experience in a relevant field (computer programming, IT helpdesk support)
  • Fluent in English : conversation and writing
  • Fluent in French : conversation and writing

Front Office Tactical Developer Resume Examples & Samples

  • Develop new tools for the front office desk and document them
  • Maintain the current tools and expanding them, as well as preparing documentation and maintenance
  • Coordinate with other technologists for various system migrations, mostly focusing on flow payoffs systems
  • Expand the reach of the solutions by achieving global deployment of the tools
  • Understand exotic modeling, trade execution, booking and documentation
  • Development experience required (can be academic) VBA and SQL experience is a plus
  • Prior experience with a financial firm is a plus
  • VBA Programming
  • Computer Science / Engineering Degree

Front Office Tactical Developer Resume Examples & Samples

  • Coordinate with other technologists for various system migration, mostly focusing on flow payoffs systems
  • Programming
  • Computer Science/Engineering degree

Front Office BSS Engineer Resume Examples & Samples

  • Monitors, performs troubleshooting, fault acknowledgement and fault analysis for Billing, CRM and Provisioning systems for telecom operators
  • Manages fault resolutions and service deliveries for BSS in the production environment
  • Maintains the service delivery level within the agreed SLAs
  • Provides resolutions to service requests and faults identified by other area or raised via a corporate system that relate to BSS systems
  • Solves standard problems in the BSS area based on the existing procedures
  • Interacts with other Technicians, customer technical staff and other groups within Service Delivery organization (Back Office, SDM, other Front Office teams)
  • Controls and manages complex technical situations/projects in a calm and professional manner (required to provide technical input in technical conference bridges)
  • Work on shift 24x7
  • Work in an international environment, with customers and suppliers
  • No direct customer interaction

Equities Front Office Agile Application Developer Resume Examples & Samples

  • Partnership with Front Office whilst developing new applications
  • Taking part in a new strategy to automate Front Office processes and functions using the latest technology
  • A agile and delivery focused team working with global and local counterparts leveraging best in class technologies to solve business problems
  • Working with various different teams including front office, other technology teams and
  • Various business transformation projects across market/trade/client analytics, marking/publishing
  • Opportunity to propose and explore new solutions or technologies that can give the firm an edge against competition
  • Essential skills
  • Experience in developing software using Core Java technologies (will also consider candidates with C# or C++ experience)
  • Candidates must be strong in the fundamentals of programming, experience working in object oriented, service oriented platforms, and a good understanding of current generation open source frameworks
  • Experience working with Linux, knowledge of shell scripts, crontab etc are a must
  • At least a working Excel knowledge including VBA, pivot tables, formulas
  • Great problem solving skills for problems with a mathematical/technological background
  • Ability to stay calm under pressure and work with a team
  • Good communication skills especially when describing problems and explaining solutions

Front Office Resume Examples & Samples

  • Excellent knowledge of the recruitment market in Global Markets/Front Office
  • Proven experience of proactively managing recruitment (pragmatic and hands on in approach) within an investment bank/retail bank (matrix structured) set up
  • Thorough understanding of resourcing and recruitment
  • Credible and able to build effective working relationships with internal stakeholders and agency suppliers
  • Able to work under own initiative, driving activities forward and delivering results
  • Good understanding of employment law and HR
  • Operational understanding of recruitment technology
  • Excellent written and spoken communication skills

Front Office Business Analyst Resume Examples & Samples

  • Provide 1st & 2nd line support to traders which involve extensive face-to-face interactions with Traders
  • Respond to queries from various Trading groups and associated business units
  • Perform application setup, account setup, limits changes, problem tracking, and report generation
  • Support third party and internal applications
  • Monitor connectivity and market risk applications and quickly solve issues
  • Act as the main point of contact for all trading applications queries and requests
  • Exceptional technical writing skills and communication skills
  • Good understanding of multi-asset classes
  • Good exposure of Front Office, Middle Office, and Back Office systems
  • Experienced in developing business, functional, and technical spec requirements
  • Experienced in managing requirements through SDLC
  • Familiar with designing page layouts and test scripts
  • Degree in BA or having a professional certificate will be an advantage
  • Good understanding of various relational databases

Front Office Query Management Resume Examples & Samples

  • Calculate various amounts of client statements
  • Be able to handle Japanese taxation operations such as that regarding the 'tokutei' account benefit
  • Fill in various client documents such as that for account opening, security transfer instruction, remittance instruction
  • Be able to input into range system applications
  • Be able to provide suggestion or solutions to issues raised within the Banking and Security private banking businesses by clients or front office professionals, demonstrating exceptional handling of these cases
  • Handle any errors or issues raised promptly
  • Good knowledge and experience within the financial industry with middle and back office professionals in security side
  • Knowledgeable in Securities taxation, such as that of tokutei account, and Japanese/local regulations
  • Project Oriented mindset to challenge and question issues
  • Effective at using MS Office, preferably able to use Macros solutions
  • Understand operational flow and process manual

Front Office Business Analyst Resume Examples & Samples

  • Either independently or as part of a team to gather requirements from the required business areas
  • Accurately convert requirements into high quality functional specs
  • Analyse and map business, technology and data processes in a structured way
  • Take a hands-on, methodical approach to identify and resolve issues
  • Be self-motivated and to take on responsibility for solution delivery
  • Team working - Can work at a fast pace to drive change forward
  • Problem solving / analysis - understanding of complex issues and problems and able to identify practical / pragmatic solutions
  • Self motivation and enthusiastic approach - a completer-finisher able to work on their own initiative with a focus on delivery
  • Communication - provides documents that are clear, precise and comprehensible and communicates and presents in a clear and compelling manner
  • Effective time management / planning - manages personal workload effectively, sets realistic and achievable targets and delivers to those targets
  • Problem ownership - takes responsibility for project issues and manages to delivery

Front Office Traded Risk Analytics Resume Examples & Samples

  • Conducting business, desk and transactional reviews including general business model analysis as well as more granular risk assessments of front office position taking
  • Regular interactions with senior investment banking front office personnel as part of the supervisory continuous assessment process
  • Supporting and collaborating with other Traded Risk teams in respect of cross-cutting issues, for example on risk management and pricing that affect both the first and second lines of defence
  • Understand key events in the market and provide support to other areas of the bank in understanding the impact of these events on IBs
  • Provide technical support to front line supervision for their regular Trading Book review meetings, where they consider the recent trading book activities
  • Participate in and also lead regular business model analysis review including assessments of strategy
  • Participate in and also lead Technical reviews of trading desks. These more detailed reviews include analysing the business model of the desk, understanding its position in the overall market, understanding the main risks it runs and understanding the main products it trades. The candidate will be expected to lead meetings, including interviews with staff at all levels, coupled with desk-based review of documentation, formulation of findings, and presenting results to the firms' senior and executive management. The role holder will be expected to work closely with multiple internal stakeholders and have good project and time management skills
  • Assist in the development of the annual trading book stress testing scenario, and analysis of the results
  • Strong work ethic and the ability to drive results
  • Inquisitive nature: the ability to ask the right questions and escalate issues
  • Excellent analytical, problem solving and decision-making skills
  • Strong written and oral communication skills: the ability to present complex issues clearly
  • Organised and efficient, with an ability to work collaboratively within small teams and with colleagues across the Bank

Front Office IT Portfolio Manager Resume Examples & Samples

  • Working with business and programme teams to assess demand & funding and translate this to delivery items. Ensure these items are correctly handed to delivery teams for implementation
  • Ensuring programmes that support the IB have a deliverable plan and holding them accountable both on deliverables and financials
  • Exposing Dependencies, Risks and Issues associated with plans, leading efforts to resolve these and holding individuals accountable for resolutions
  • Briefing IB & IT management on progress against the F2B delivery plans. Partnering with the wider organisation to ensure transparency in the delivery
  • Key responsibility for improving the team's portfolio management capability, and implementing the changes required

Director Front Office Lead XVA Quant Resume Examples & Samples

  • More than five years direct front office XVA solution experience preferably with managerial experience
  • Hands-on experience on the full XVA solution development cycle covering the business requirements, the modeling techniques, the software engineering techniques and the technology connectivity techniques
  • Ability to work well in a fast-paced environment with changing priorities

Associate Front Office XVA Quant Resume Examples & Samples

  • At least two years’ direct XVA modeling and development experience preferably from a front office quant team
  • Strong numerical technique skills in PDE and American Monte-Carlo simulation
  • Strong programming skills in C++ is required and experience in large scale parallel computing is desired; knowledge of other programming languages such as Java, Scala, and Python, is a plus
  • Solid knowledge of fast risk sensitivities techniques such as dependency tracing and Adjoint Algorithmic Differentiation (AAD)
  • Strong communication and interpersonal skills and a team player

Front Office Guest Service Manager Resume Examples & Samples

  • Minimum of 1-3 years in management
  • Demonstrated strong Guest Service skills with high attention to detail
  • Demonstrated strong leadership ability, conflict resolution and follow-through
  • Demonstrated strong desire to interact with Guests and handle difficult guest situations
  • Ability to coach, mentor and develop front-line Cast Members
  • Demonstrated ability to motivate, recognize and direct Cast Members toward a common goal
  • Demonstrated strong partnering skills
  • Demonstrated strong problem solving skills as well as strong verbal and written communication skills
  • Ability to be flexible with work schedule including nights and weekends
  • Japanese language conversational and written skills desired

Biso-private Bank Front Office Resume Examples & Samples

  • Bachelor's degree or equivalent work experience
  • 5+ years of experience within the financial services industry relating to security operations and transaction services
  • Practical experience with Information Security, Business Continuity, Supplier Risk, and Records Management areas, including risk assessment, training and awareness, third party assessment, and incident management
  • Proven leader with track record
  • Experience with supplier management including purchasing cycle and supplier assessment
  • Discipline certifications a plus, but not required
  • Strong risk analysis and problem solving skills
  • Establish excellent communication skills, both verbal and written
  • Individual must be analytical, self-motivated, and detail oriented
  • Seeking a team player able to lead by example
  • Must have the ability to work well under pressure and comfortable dealing with senior managers
  • Understanding of major Information Security, Business Continuity, Supplier Risk Management, and Records Management regulations globally
  • Ability to assess and dimension situations
  • Ability to set directions
  • Ability to collaborate and foster relationships
  • Holistic Risk Focus
  • Operate with a sense of urgency
  • Strategic thinking and holistic approach

CIB Front Office Resume Examples & Samples

  • Building strong client relationships - partnering with Hiring Managers to understand their business, define their staffing needs and agree best practice recruiting strategy
  • Manage end-to-end recruiting process for talent across multiple lines of business/disciplines/geographies including sourcing, interviewing and guiding selection process
  • Utilize direct sourcing methods and where appropriate act as lead point of contact to all external recruitment firms ensuring effective and efficient vendor relations, work quality, tracking, transparency and overall data/intelligence aggregation
  • Tracking and reporting of all recruiting activities in Taleo to ensure accurate metrics and reporting
  • Participate in recruitment initiatives including focus on build out of diverse pipelines, gathering market intelligence and developing candidate assessment strategies
  • Responsible for overall delivery of all "candidate touch points" and processes from recruiting to on-boarding
  • Source candidates directly, through job boards, referrals, networking
  • Conduct behavioral competency based interviews where required
  • Structuring and negotiation of compensation with successful candidates, agency vendors and Hiring Managers, in conjunction with local HR Business Partner
  • Provide regular reporting updates and attending appropriate business management meetings
  • Maintain and develop productive relationships with key suppliers including negotiating and managing terms of business and resolving any disputes which may arise
  • 7 years experience + of full-cycle, professional level recruiting experience required, preferably related to financial services in an in-house capacity with a background of working in an agency recruitment environment
  • Experience of recruiting front office positions within the financial services sector
  • Demonstrated experience is required in client facing relationship management, depth of vertical line of business knowledge and history of results making opportunistic introductions based on strategic investment themes within a high volume environment with competing priorities
  • Strong influencing and negotiating skills - interacts and communicates equally well at all levels
  • Team player and have the ability to build partnerships with clients, vendors and HR colleagues
  • Excellent direct sourcing skills with the ability to leverage a variety of technologies including Linkedin, eFinancial etc
  • Expert name generation skills, networking and relationship building skills are required. This person must be comfortable cold calling into organizations to build-out lists of potential candidates and selling currently employed potential candidates on opportunities within J.P. Morgan
  • Ability to identify innovative and creative solutions for hard to fill positions
  • Must be able to work independently in a dynamic environment of change and high volume with the constant challenge of multiple deadlines and priorities
  • Experience with complex compensation negotiations including buyouts
  • Ability to mobilize internal networks and resources
  • Strong English communication skills both verbal and written
  • Skills in Excel and Powerpoint

Front Office Derivatives Developer Resume Examples & Samples

  • Develop scalable, optimized components for cross-asset risk computation
  • Assist in design and valuation of financial assets
  • Analyze and optimize performance of intra-day and end of day risk computation
  • Provide support for risk engine, resolve production issues in a timely manner
  • Communicating with strategists and other stakeholders
  • Excellent code development skills
  • Problem solving ability including ability to discuss and refine requirements with users, convert those requirements into a design and build a solution to meet that design
  • Ability and willingness to quickly learn new programming languages
  • Strong team working ability in local and global teams

Front Office Control Resume Examples & Samples

  • Work within a team of three people and support the Global Head of Front Office Risk based in Tokyo
  • Act as a link between traders and Risk Managers, analyzing market flows and impact of risk on Global Markets Profit & Loss
  • Gain a thorough understanding of the markets and internal systems and strategy, to identify potential future risk
  • Increase awareness of new regulations within the business and how they affect Japan and GM desks
  • Work closely with regional and global teams implementing new systems and processes to deal with regulations related to risk
  • Technically minded with a good understanding of risk related to Global Markets
  • Good understanding of Profit and Loss and how current and future risk may have an impact on this
  • Trading Experience
  • Risk Management experience

Murex Technical Sme-front Office Resume Examples & Samples

  • Strong experience in Murex Front Office modules , pre-trade workflow, simulations etc, OR Murex Back Office modules, post-trade flows, settlements and confirmations
  • Strong financial product knowledge on FX/MM, ALM transaction processing , risk management
  • Good understanding of Murex reporting, OPS modules, and FO modules
  • Good understanding of Murex Architecture - MxML, DataMart
  • Experience in implementation of front to back applications in Investment banking
  • Experienced in interacting with financial application Vendors

Front Office Software Engineer Fixed Income Strategies Group VP Resume Examples & Samples

  • The Fixed Income Strategists Group is looking to hire a highly motivated, technical individual with significant experience in the front office
  • You will be expected to partner closely with traders, salespeople, fellow strategists and IT groups to deliver
  • Commercial experience of HTML5, Javascript, AngularJS
  • Commercial experience of Q/KDB and Python
  • Experienced in both Linux and Windows environments
  • Knowledge of C++, Java or Scala would be advantageous
  • Competent in linear algebra and basic statistics
  • Time series analysis and machine learning experience would be advantageous (Not essential)
  • Bachelor's degree or higher in computer science, engineering, physics or related discipline
  • Experience of a financial trading environment is preferred (Not essential)
  • Knowledge of fixed income products is not required, though candidates must demonstrate ability and desire to learn

Front Office Trading System Integration Engineer Resume Examples & Samples

  • Strong UNIX / Linux skills, the majority of the system runs on Linux
  • Scripting (Perl, Shell, etc.)
  • Database (SQL, DB design, etc.)
  • Strong interpersonal skills, strong stakeholder engagement
  • Designing and developing new features for our users
  • Engagement with In-house sales and traders, and external clients
  • Managing the global production plant
  • Managing and deploying upgrades to the system
  • Troubleshooting production problems in real-time
  • Working closely with other teams in the firm to integrate our system seamlessly with other internal systems, including trading engines, connectivity, booking and reporting
  • Role involves working to tight deadlines, as well as production problems which are required to be debugged and resolved as a matter of urgency
  • Skills Desired
  • Working knowledge of the FIX protocol
  • Strong grasp of one of our core programming languages (C++, Java, C#)
  • KDB
  • Understanding of Equities or Listed Derivatives trading

Municipals Technology Front Office Business Analyst Resume Examples & Samples

  • Partner with Senior Business stakeholders on various CCC and Structured product areas and formulate projects, technology deliverables and roadmap planning
  • Collecting and documenting system requirements from the business
  • Work with developers to translate business requirements into technically feasible and efficient solutions
  • Transition requirements to QA team and assist in identifying test scenarios
  • Collaborate effectively with Application Manager/s to ensure project deliverables remain on track and aligned with business goals
  • 3-5 years’ experience in business analysis in technology area
  • Undergraduate degree in business, MIS/computer science a plus
  • Experience with investment banking, loan origination, affordable housing lending and investing a plus
  • Working knowledge of databases and SQL
  • Superb written and verbal communication skills
  • Proficient at writing and delivering business requirement documents and presentations
  • Multi-task and work under pressure
  • Undergraduate degree in business or MIS/computer science
  • Experience with investment banking, loan origination, affordable housing lending, and structured products business is a plus

Munis Technology Front Office Business Analyst Resume Examples & Samples

  • Partner with Senior Business stakeholders on several cash and derivative trading areas and formulate projects, technology deliverables and roadmap planning
  • Record and organize system enhancement requests and bugs in standard tool
  • Determine schedule for UAT and identify which roles and scenarios need to be tested by the business
  • Prepare and deliver training materials for UAT and production roll out
  • Investigate possible bug scenarios and production support issues
  • Maintain minutes summaries to ensure effective, on-going communications across all team members
  • Provide cross-coverage of other functions in the area when needed
  • 3+ years’ experience in business analysis in technology area
  • Deep familiarity with full software development lifecycle, particularly agile
  • Excellent organizational and multi-tasking skills with tremendous attention to detail
  • Attention to detail and meeting deadlines
  • Microsoft Office – Excel, Word, Project, Visio, PowerPoint, JIRA, TeamForge
  • Experience with any capital markets area while not mandatory but is a plus

Cib-front Office Facing Client Technology Application Developer Resume Examples & Samples

  • The successful candidate will be involved in the full development life cycle of analysis, design, implementation, testing, deployment and support of Macro Client technology platform. Specifically you can expect to
  • Design technology solutions on different scales
  • Be mindful of cost / benefit analysis in everything they do
  • Advise management and project mangers on build or buy decisions - and will have autonomy to make these decisions within existing technical business context
  • Cut code to deliver enhanced functionality across our suite of in-house components and applications
  • Be an expert on integrating in-house applications to existing vendor technology (Nirvana, KDB, Oracle ..etc)
  • Produce documentation for other technologists, users and support
  • Develop and unit test software application modules using disciplined software development processes including waterfall and agile
  • Be involved in requirements gathering and business analysis tasks
  • Co-ordinate systems integration test with other teams
  • Java - excellent core understanding and low-level programming experience
  • HTML5 – solid experience developing HTML5 application and working with UX
  • Database/ SQL – strong relational database experience
  • Experience in optimizing/profiling, multithreading
  • Test driven development
  • Strong organizational ability, time and project management skills to juggle many priorities
  • Macro product knowledge
  • Python, JSP, Unix Scripting
  • Business/technical analysis experience in a financial environment

Front Office Operational Risk & Control BA Resume Examples & Samples

  • Be involved in the design & implementation of Front Office Level 1 controls within the business, with a focus on Flow Credit products
  • Assist in maintaining a strong Supervisory Structure within Global Credit Trading
  • Support and drive GCT Senior stakeholder control initiatives
  • Assist in the management and closure of Internal and External Audit Findings raised against the GCT business
  • Work with the wider COO team to institute a robust control environment to ensure trading activity is conducted in accordance with regulatory requirements
  • 5+ years Financial services experience in a top tier Financial institution
  • Strong experience of working within Front Office Risk
  • Experience working as a Business Analyst or Project Manager
  • Strong understanding of credit products
  • Ability to build strong relationships senior stakeholders
  • Able to meet tight deadlines
  • Ability to demonstrate the Bank's values in achieving objectives
  • Undergraduate Degree in Economics, Law, Finance or other business major

Front Office Junior Business Analyst Resume Examples & Samples

  • Supporting the investment teams through the project life-cycle
  • Ensure all activities are in line with Treating Customers Fairly outcome
  • A-level or equivalent

Front Office Market Risk, Interest Rates VP Resume Examples & Samples

  • The candidate will be a part of the Europe Rates team with an opportunity to rotate between Short-Term Interest Rates Trading (STIRT), Swaps, Inflation and Repo trading desks providing exposure to a wide spectrum of linear interest rate products and their derivatives
  • The candidate will also have an opportunity to work on quantitative/data mining/modelling projects across a wider Global Rates team along with the BAU responsibilities
  • As part of the BAU the candidate will be responsible for

Credit Front Office Senior Data Engineer Resume Examples & Samples

  • Build reference architectures, how-to’s, and demo applications
  • Architect, implement, and/or validate integrations with 3rd party applications
  • Consult on architecture and design, bootstrap, and/or implement strategic projects
  • Design and Architect distributed data systems
  • Bachelor's degree or higher in an engineering field (Computer Science, Computer Engineering, etc)
  • Programming experience in one or more application or systems languages (Python, Java,Scala, C/C++, etc)
  • Distributed Systems Design Experience - including understanding of distributed systems concepts and principles
  • ETL tools (Camel, Kettle, Informatica, etc.)
  • Experience extending and implementing core functionality and libraries in data processing platforms (Hive/Pig UDFs, Spark / Spark SQL, Storm Bolts, etc)
  • Experience working on system internals of large scale distributed stream and batch data processing (Spark, Samza, Storm, YARN, Flink etc)
  • Strong understanding of different storage architectures and their appropriate application
  • Database Performance concepts like indices, segmentation, projections, and partitions
  • A commitment to writing understandable, maintainable, and reusable software
  • Willingness to learn new languages and methodologies
  • Experience working with business partners and engineers to gather, understand, and bridge definitions and requirements
  • An innate desire to deliver and a strong sense of accountability for your work
  • An enormous sense of ownership

Senior Manager, Front Office Risk & Controls Resume Examples & Samples

  • Proven experience in a run-the-bank role in Markets products in 1 or more of the following areas: Assurance, New Products, Product Control, Middle Office, Operations, Market Risk, Business Management or Technology. In the candidate’s run-the-Bank experience, the candidate would have faced the trading & sales desk directly to represent their control function
  • Experience in flowcharting controls, performing controls assessments, testing controls, or audit experience is strongly preferred
  • People leadership, stakeholder management, presentation skills, understanding of trading front-to-back controls are critical to the success of this role

Credit Front Office Data Engineer Resume Examples & Samples

  • Dramatically simplify data processing, from ingesting to visual exploration to production jobs, making it easy to turn data into value
  • Build applications on the data platform
  • Have a significant background in functional programming, preferably Scala
  • Experience building data pipelines from ingestion to delivery in critical data applications (Data Warehousing, Search, Real-time Dashboarding)
  • Hadoop Ecosystem of Tools (Spark, Hive, Pig, Oozie, Impala, MapReduce, etc)
  • Well versed in software and data design patterns

Front Office Applications Developer Resume Examples & Samples

  • Work with Traders, Salespeople and business analysts to understand user needs and translate requirements into systems
  • Plan, design, develop, document, test, deploy, and support new and existing features/modules
  • Ensure compliance with software development standards
  • Ensure that software meets user needs and of a high quality
  • Work with team members to continually improve quality, processes, and practices both locally and with the global team
  • Work with local production support teams to provide third line support as needed
  • Document systems and provide training in areas of expertise
  • Work to make sure our systems are robust and can support a global trading business
  • Bachelors Degree in Computer Science, Math or Sciences or similar experience
  • Experience in Applications Development
  • Experience with either back-end Java development, or front-end C# development, or both
  • Knowledge of Linux
  • Experience working with messaging technologies
  • Experience in a group development environment. Knowledge of Git for source control, Cucumber BDD and unit testing, JIRA and Confluence
  • Exposure to IntelliJ, Ant, Ivy, Groovy, JMX development
  • Experience of dependency injection; Spring is used
  • Knowledge of one or more financial products such as Debt or Credit Derivative instruments, Stocks, Equities, Options, etc
  • FIX knowledge/experience
  • Working with front office trading applications

Lead Front Office Medical Associate Resume Examples & Samples

  • Oversees the work of other Patient Care Representatives
  • Acts as a go to person and assist with questions or escalated issues
  • Oversee the flow of the front office with regards to patient wait time and patient experience
  • Assist Medical Center Manager with daily administrative functions
  • Effectively trains and guides new Patient Care Representatives,
  • Willing and able to perform the duties of a Patient Care Representative when needed
  • Experience with E-Clinical Works or EMRs

Structured Rates Front Office, .T Developer Resume Examples & Samples

  • Required: Excel VBA
  • Desirable: C#, T-SQL/SQL Server, C++, AutoSys. VB6, Python
  • Knowledge of fixed income markets and products
  • Understanding of intra-day and EoD Finance and Risk flows in a front-office environment

Front Office Administrative Senior Associate Resume Examples & Samples

  • Manage front desk administration including greeting visitors, maintaining guest book and fax distribution via emails
  • Responsible for US mail, FedEx and courier services to include mail sorting, delivery, and pick-up of all incoming and outgoing mail and interoffice packages
  • Responsible for weekly cost center coding of local office charges made with the purchase card
  • Maintain common areas and manage office supply inventory and related expenses, including stocking at printer stations, break room and conference rooms
  • Responsible for local office access, safety program, facilities management and liaison with building management
  • Assist with onboarding of new employees and departures of former employees including seating and equipment
  • Liaison with IT department to help coordinate local office IT help
  • Assist tax and project services team members with production, scanning, engagement letters and other administrative and client deliverable documents and support
  • Support various projects from start to finish using Microsoft applications and other firm systems or web based applications including working with others to ensure quality and timely completion and document management
  • Assist with event coordination and planning of local office events and activities
  • Assist with meeting planning services to include conference room scheduling, set up and catering, and maintenance and supplies
  • Minimum of five years of administrative support and project work experience in a professional services and/or consulting firm environment
  • Bachelor degree preferred in business administration or equivalent experience required
  • Intermediate to advanced level of expertise in Microsoft Word, PowerPoint, Excel, Adobe Professional, Outlook, and web based applications are required. Ability to learn various other programs and applications as necessary and/or required
  • Exercise a high degree of discretion, technical competence and office administration ability
  • User expertise of office technology equipment such as multi-functional devices and LCD projectors
  • High energy level with excellent interpersonal skills, positive attitude, professional presence and exceptional customer service
  • Work well independently and in a team with professional presence and exceptional customer service
  • Ability to function in high pressure situations attributed to tight deadlines and multiple client needs or team needs
  • Able to work flexible hours and schedule as needed based upon project work and peak busy times
  • Ability to work overtime as needed, sometimes on short notice, based on project schedules and peak business periods including weekends

VP Front Office IT Business Analyst Resume Examples & Samples

  • Elicit requirements using interviews, document analysis, requirements, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans
  • Perform & coordinate integration, regression, & UAT testing
  • Learn intricacies of bank’s fixed income workflows & infrastructure
  • Assist Project Managers to communicate status to Business & IT management and coordinate management of project risks
  • 7+ years professional experience in and command of business analysis principals
  • Graduate Degree in Computer Science or other relevant technical field of study
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Ability to conduct cost/benefit analysis
  • In depth exposure to Electronic Market venues/platforms
  • Strong & Comprehensive Global Markets Product Knowledge {MBS/ABS, UST, Agency, Corporate Bonds, Repo, Tri-Party, Derivatives, ETFs, Equities, etc.}
  • Complete understanding of trade capture, trade life-cycle, P&L, & risk concepts within Global Markets
  • Strong SQL proficiency
  • Highly skilled in Microsoft Visio, Powerpoint, & Excel applications a must
  • Attention to detail and thoroughness

Front Office Receptioninst Resume Examples & Samples

  • Answer phones and operate a switchboard
  • Contributes to team effort by accomplishing related results as needed
  • Booking of Boardrooms
  • Assist with coordinating travel bookings
  • Assist with administrative overflow and special projects from other departments as needed
  • MS office tools skills
  • Planning and Organization skills
  • Sound problem solving skills
  • Strong analytical and numeracy skills
  • Eagerness to learn and grow in role
  • Syspro ( would be an advantage)
  • Adhering to principles and values
  • Persuading and influencing
  • Presenting and communicating information
  • Applying expertise
  • Delivering results and meeting customer expectations
  • Following instructions and procedures
  • Coping with pressure and setbacks

Front Office Applications Planner Resume Examples & Samples

  • Responsible for the work flow of all projects
  • Interact with customers both internal and external to gather project requirements and act as liaison between customer and design team
  • Simultaneously lead several complex projects with varied, multiple deliverables, team members and audiences requiring ongoing prioritization and relationship management
  • Communicate job status information to all team members
  • Promote smooth workflow and communication between departments
  • Ensure workflow progresses efficiently and projects/staff are organized as priorities shift
  • Maintain job tracking and time keeping database
  • Maintain and update project scheduling report and run weekly status meetings
  • Help enhance and improve department processes
  • Communicate project funding status and deliverables for project readiness
  • The ability to generate detailed project scheduling reporting (including number of hours estimated, the requested release timeframe and the current funding status of the project., etc.)
  • The ability to work in a matrix environment across cross functional teams
  • Workflow design, implementation and management experience
  • Undergraduate degree or equivalent experience (Project Planning)
  • 2+ years of IT Project Management experience
  • 4+ years of data gathering/analysis and business requirements
  • Intermediate experience with Excel (i.e. Sort, Analyze Data, Create Formulas)
  • Experience facilitating meetings
  • 2+ years of working with all aspects of the System Development Life Cycle
  • Proficiency with MS Office (Including Word, Outlook, PowerPoint, Access)
  • Advanced Excel Knowledge (pivot tables)
  • Proficiency with MS Visio

Front Office Non-financial Risk Manager Resume Examples & Samples

  • Ensure meaningful and quality metrics at the business unit and (aggregated) at the divisional level
  • Ensure that the right metrics are displayed within management information; are presented to the right forums and committees; and that the escalation process is best-in-class
  • Serve as a culture ambassador for Global Markets Non-Financial Risk to help ensure a high level of awareness of NFR Event Escalation and Recording Procedures

Front Office Rooms Specialist Resume Examples & Samples

  • Provide information to any guest or visitor
  • Provide basic concierge service
  • Process express checkouts and handle request for late checkouts
  • Process all payments while adhering to all cashiering procedures
  • Block rooms and pre-register designated guest and prepare key packets
  • Issue and ensure security of keys
  • Communicate pertinent guest information to designated departments i.e. special request, and organizing amenities for delivery
  • Resolve discrepancies on room status reports with Housekeeping
  • Input all guests request and departmental request promptly and accurately into the HotSos response system
  • Coordinates and assigns dispatching work orders to the appropriate department
  • Inputs all guests wake up calls as requested
  • Handles internal and external calls
  • Perform other duties, task and special projects as assigned
  • Must be able to maintain a highly positive and friendly image that will reflect well on hotel's overall professional appearance
  • Must be conscious of cultural differences and have the ability to promote positive relations with fellow colleagues
  • Ability to work in fast paced environment with attention to details
  • Ability to prioritize, organize and follow-up
  • Ability to focus on guest needs, remaining calm and courteous
  • Ability to maintain confidentiality of all guest and hotel information
  • Ability to remain stationary at assigned post for extended period of time (standing)
  • Ability to adhere to hotels grooming standards; policy and procedures

Franchised Director of Front Office Resume Examples & Samples

  • Be knowledgeable of all Front Office, Bellstand, Concierge, Valet and AYS/DTS operations
  • Possess effective influence and decision making skills
  • Possess strong problem-solving skills
  • Possess financial management skills (credit assessments, ability to read P&L statements, develop budgets, plan capital needs)
  • Ability to develop and maintain relationships with associates, vendors and customers
  • Be knowledge of overall hotel operations as the affect department
  • Possess effective conflict management skills
  • Possess strong customer and associate relation skills
  • Possess strong training skills
  • Be knowledgeable of purchasing, inventory controls, supplies and equipment

Duty Manager, Front Office Resume Examples & Samples

  • Ensure the safety, security and loss control policies and procedures are compiled within the hotel
  • Provide direction and leadership to the HEAT (Hotel Emergency and Action Team) and if needed, calls for the evacuation of people and staff from areas affected by fire, flood, bomb threats or civil disturbance
  • Maintain visible image of management at all times
  • Assist employees and guests by handling guest feedback, both written and verbal and include investigations into guest complaints
  • Ensure documentation of all guest related issues using FCS log
  • Meet, greet and room VIPs and making courtesy calls to guests
  • Conduct daily briefings presenting business issues, hotel information and coach and train colleagues on guest handling skills
  • Conduct investigations when Front Desk colleagues are unable to balance their cashiering ledger and/or cash float
  • Coach and train colleagues and carry out disciplinary actions when necessary
  • Attend scheduled meetings, departmental and interdepartmental meetings
  • Co-ordinate full house activities, handle pledge relocations of guests
  • Control hotel room inventory and manage room availability for check in
  • Ensure procedures of On-Call Valet desks and driveways are manned at all times and operate efficiently
  • Queue management
  • Complete any collateral assignment
  • Minimum Diploma in related field, or University degree
  • Minimum 3 years of Hotel Front Office experience
  • Sound Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system
  • Knowledge of Opera would be of advantage
  • Good guest interaction skills
  • Good listening skills
  • Sound decision making
  • Leadership /People management

Agent, Front Office Resume Examples & Samples

  • Respond to each guest who approaches the Reception Desk
  • Proficiency in English (verbal and written), second language an asset
  • Computer literate in Microsoft Window applications an asset

Senior Team Member / Executive, Front Office Resume Examples & Samples

  • Greet, check in and check outs and settle guest accounts while ensuring all service standards are followed
  • Previous customer related experience of atleast an year is neccessary
  • Previous PMS experience an asset
  • Must be flexible in terms of working hours

Front Office Representative Resume Examples & Samples

  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to what remedies are appropriate
  • Experience in Opera system preferential
  • Works well independently or as part of a team
  • Commitment to exceptional guest service
  • Ability to maintain a positive and professional attitude when handling all situations
  • Adhere to the policies and procedures of the hotel
  • Ability to work a flexible schedule including holidays and weekends
  • Working knowledge of computer and math skills

Front Office Representative Resume Examples & Samples

  • Provide 100% Guest Satisfaction through efficient and effective guest interactions
  • Assist guests at check-in and check-out
  • Process guest credit at check-in
  • Record special billing instructions
  • Handle cash transactions
  • Help guests resolve any issues that may occur during stay
  • Coordinate with other departments as needed to assure quality service
  • Promote hotel attractions & services
  • Keep current on local attractions and events

Mgr-front Office Resume Examples & Samples

  • Trains, cross –trains, and retrains all front office Associates
  • Participates in the selection of front office Associates
  • Schedules the front office staff
  • Supervises workload during shifts
  • Evaluates the job performance if each front office employee
  • Maintains working relationships and communicates with all departments
  • Verifies that accurate room status