Call Center Sales Representative Resume Samples
4.8
(91 votes) for
Call Center Sales Representative Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the call center sales representative job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
NL
N Luettgen
Noe
Luettgen
578 Kautzer Common
Phoenix
AZ
+1 (555) 321 9073
578 Kautzer Common
Phoenix
AZ
Phone
p
+1 (555) 321 9073
Experience
Experience
Boston, MA
Call Center Sales Representative
Boston, MA
Shields-Lebsack
Boston, MA
Call Center Sales Representative
- Responds to requests for assistance and/or possible processing of credit card authorizations
- Provides feedback reports on call issues related to downtime and/or training issues
- Calmly attempts to resolve and de-escalate any issues
- Tracks call-related information for auditing and reporting purposes
- Processes incoming or places outbound customer/prospect calls regarding various Terminix products and services
- Successful completion of a two-and-a-half week training course after hire date
- Up-sells to customers as necessary
Houston, TX
Outbound Call Center Sales Representative
Houston, TX
Quigley, Runolfsson and Farrell
Houston, TX
Outbound Call Center Sales Representative
- Conveys market intelligence and customer feedback to Managers to develop improved promotions and programs
- Develops call patterns to former and existing customer to convey promotional and product information and secure reorders for DENTSPLY products
- Places order with authorized Detnsply Sirona distributors on behalf of customers in an accurate and timely manner
- Knowledge of MS Office, including Word and Excel is a plus
- Timely and efficient responses to inbound calls
- Uses Siebel software to schedule activities, record sales and document customer contacts
- Actively participates and contributes to overall team cohesiveness and achievement of team sales goals
present
Detroit, MI
Call Center Customer Service & Sales Representative
Detroit, MI
Moore and Sons
present
Detroit, MI
Call Center Customer Service & Sales Representative
present
- Adhere to quality standards, meeting sales and performance goals set by management
- Meet/exceed all performance expectations including products sales, add-on sales, call handling metrics, and quality standards
- Makes changes to or cancels orders/backorders
- Other tasks as assigned
- Practice continuous quality control in the processing of all customer orders to prevent any problems during order fulfillment
- Initiates orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.)
- Talks with customers by phone concerning orders, returns, shipments and products
Education
Education
Bachelor’s Degree in Hand
Bachelor’s Degree in Hand
Rutgers University
Bachelor’s Degree in Hand
Skills
Skills
- Ability to be scheduled to work the full range of hours (Monday through Sunday 6:00am -9:00pm)
- Ability to use phone and computer systems
- Excellent oral and written communication skills
- Strong listening/comprehension skills
- Ability to stay composed and objective
- Ability to learn and work effectively with Mission, Webview, Verint, etc
- Skill in being adaptable to changing business
- Skill in quality orientation
- Operate a computer and have basic keyboarding skills
- Skill in verbal and written communication
5 Call Center Sales Representative resume templates
Read our complete resume writing guides
1
Outbound Call Center Sales Representative Resume Examples & Samples
- Closes sales via the telephone with targeted customers to ensure placement of Detnsply Sirona products
- Develops call patterns to former and existing customer to convey promotional and product information and secure reorders for DENTSPLY products
- Places order with authorized Detnsply Sirona distributors on behalf of customers in an accurate and timely manner
- Recognizes the need for field sales representative intervention and conveys customer information to appropriate field sales personnel
- Conveys market intelligence and customer feedback to Managers to develop improved promotions and programs
- Timely and efficient responses to inbound calls
- Uses Siebel software to schedule activities, record sales and document customer contacts
- Takes initative to develop skills by staying current on industry trends, product knowledge and new company developments
- Initiate the investigation for potentially serious complaints when appropriate
- Actively participates and contributes to overall team cohesiveness and achievement of team sales goals
- High School diploma and a minimum of one year experience in outbound sales activity
- Knowledge of MS Office, including Word and Excel is a plus
- This position is a temporary to hire opportunity
2
Call Center Customer Service & Sales Representative Resume Examples & Samples
- Promote, recommend, and sell Musical products and services utilizing consultative selling techniques to maximize customer satisfaction and results
- Articulate the advantages of our company over the competition
- Practice continuous quality control in the processing of all customer orders to prevent any problems during order fulfillment
- Initiate contact with other departments as needed to resolve problems as well as communicating the appropriate information to the customer
- Summarize every interaction to prevent repeat calls or cancellations
- Ability to navigate through multiple systems and resolve complex multichannel issues
3
Call Center Sales Representative Resume Examples & Samples
- Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
- Escalates calls to supervisor when necessary and appropriate
- Up-sells to customers as necessary
- Familiarity with Microsoft Windows, Word, and Excel applications
- Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
4
Call Center Customer Service & Sales Representative Resume Examples & Samples
- Makes changes to or cancels orders/backorders
- Initiates orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.)
- Solicits sale of new or additional services
- Obtains customer feedback
5
Call Center Sales Representative Resume Examples & Samples
- Satisfactorily complete on-the-job and/or classroom training
- Effectively use multiple systems to identify and communicate products that meet the customer’s needs, and resolve the customer’s problem in a productive manner
- Work day, evening, holiday, night, weekend and/or split shifts if required
- Receive satisfactory results from a background/employment history investigation and drug screening
- Qualify on pre-employment screening
- Operate a computer and have basic keyboarding skills
6
Sales Representative Multi Product Inbound Call Center Resume Examples & Samples
- 10% shift differential for weekday hours after 7pm and all weekend hours
- Top performance incentive programs, awards and contests with cash payouts
- Build trust by understanding the unique needs of our customers, and offering the best home & auto insurance solutions to meet those needs
- Educate customers on our insurance products and services while cross selling additional Progressive products and services
- Two or more years of college education or relevant work experience
7
Call Center Sales Representative Resume Examples & Samples
- Processes incoming or places outbound customer/prospect calls regarding various Terminix products and services
- Identifies needs of customer and delivers services and/or products that are specific to the customer need in order to generate revenue
- Records all customer information and call history information accurately on appropriate paperwork or electronic systems
- Reviews daily information on Terminix customers’ changing needs and new features of service
- Promotes Terminix products and/or services
- High School diploma or general equivalency diploma (GED)
- 6 months direct sales experience
- Successful completion of a two-and-a-half week training course after hire date
- Skill in being adaptable to changing business
- Needs Skill in analytical tasks
- Skill in organizational and time management
- Skill in learning new tasks and applying them on the job
- Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Ability to be scheduled to work the full range of hours (Monday through Sunday 6:00am -9:00pm)
8
Customer Service Sales Representative Inbound Call Center Resume Examples & Samples
- An additional 10% when you work evening or weekend hours
- An annual bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance
- One or more years of college education or relevant work experience
- Work or educational experience must include
- Paid training, tuition assistance and career development
- Diverse, welcoming culture with Employee Resource Groups
- Onsite gym and wellness program with discounts and rewards
- Onsite healthcare at large locations
- The standard benefits (medical, dental, vision, paid time off, 401k)
9
Sales Representative Inbound Call Center Resume Examples & Samples
- $500 sign-on bonus if you already have a Property & Casualty license
- Additional 10-15% shift differential pay when you work evenings or weekends
- Top performance awards and contests with cash payouts
- Annual gainshare bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance
- Build trust by understanding the unique needs of our customers, and offering the best insurance solutions to meet those needs
- Casual dress (yes, you can wear jeans to work!)
- Wellness program with discounts & rewards, and onsite gym at our large locations
- Onsite healthcare at large locations and the standard benefits (medical, dental, vision, 401k)
