Systems Trainer Resume Samples

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FH
F Hermiston
Frederik
Hermiston
9985 Brakus Isle
Phoenix
AZ
+1 (555) 271 9744
9985 Brakus Isle
Phoenix
AZ
Phone
p +1 (555) 271 9744
Experience Experience
San Francisco, CA
Sales Systems Trainer
San Francisco, CA
Legros-Goyette
San Francisco, CA
Sales Systems Trainer
  • Development methodologies
  • Knowledge of Product Development tools and Methodologies
  • Knowledge of Security Engineering practices and principles
  • Corporate responsibilities
  • Hosting environments
  • Product capabilities
  • Knowledge of Infrastructure & Operations
New York, NY
Remote Healthcare Systems Trainer
New York, NY
Veum, Satterfield and Veum
New York, NY
Remote Healthcare Systems Trainer
  • Providing regular feedback/status reports to participant's management
  • Providing feedback to learners on progress in class
  • Conducting workshops
  • Mentoring and coaching to bridge performance gaps
  • Demonstrated mastery of online instructional design using Captivate 8
  • Strong business acumen; medical claims processing knowledge a plus
  • Designing and/or redesigning content
present
Phoenix, AZ
Senior Systems Trainer
Phoenix, AZ
Jast LLC
present
Phoenix, AZ
Senior Systems Trainer
present
  • Trains business operations staff on the new workflows developed for the HealthAxis system as well as other applications
  • Mentors other trainers in technology and workflow training best practices
  • Evaluates systems training and development programs
  • Develops, implements, ccoordinates, schedules and conducts technical training for new hires and current employees
  • Provides specialized training to end users when necessary outside of the normal scheduled training
  • Keeps training documents updated as changes are implemented
  • Prepares all training materials and documentation
Education Education
Bachelor’s Degree in Human Resources
Bachelor’s Degree in Human Resources
University of Washington
Bachelor’s Degree in Human Resources
Skills Skills
  • Proficiency in Strongroom and/or Complete Control for Communities (C3) applications
  • Experience instructing using several methodologies, to include; demonstration-performance, lecture, case study, teaching interviews, guided discussion, and virtual training environments
  • Capable of providing formal and informal implementation guidance, integration, and change management support tasks (on the job training, formal and informal classroom and over the shoulder training) in a dynamic and interpersonal setting to support functional users requiring assistance in implementing, using, and integrating CIS and it’s increments into the military medical clinical business process
  • Exhibits a strong "can-do"/ "will-do" attitude and strong sense of urgency in meeting deadlines
  • Strong problem solving skills with acute attention to detail
  • Ability to work both independently and in a team setting; flexible and adaptable in a fast-paced business environment
  • Ability to professionally communicate both internally and externally with individuals at all levels of an organization
  • Ability to analyze business processes and document into an effective format for use in end user training
  • Ability to effectively present information in one-on-one, small group,and large group settings
  • Exceptional communication skills – listening, written and verbal, including training-related communications
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12 Systems Trainer resume templates

1

Healthcare Systems Trainer Resume Examples & Samples

  • This position requires excellent training experience combined with road warrior mentality. A good candidate displays excellent verbal and written communication skills with demonstrated experience in the following functions
  • Designing and/or redesigning content
  • Mentoring and coaching to bridge performance gaps
  • Five years of experience in Education, Training, or business-related specialty
  • Experience building and maintaining interpersonal relationships, managing conflict, solving problems, and handling multiple assignments
  • Experience with Instructional Design (creating curriculum and training materials)preferred
  • Epic or Tapestry Claims application trainingpreferred
2

Rtl Systems Trainer Resume Examples & Samples

  • Teach and develop Outfitter skills in regard the use and selling of company products with a focus on Cabela's branded merchandise. Responsible for follow-up assessments of Outfitter retention of product knowledge and selling skills they have coached. Ability to adjust training methods based upon evaluation and feedback from assessments
  • Help drive Cabela's brand product awareness inside and outside of the company
  • Receive and communicate information and directives from corporate merchandising and training partners to Retail Outfitters
  • Instructor lead weekly/monthly product demonstrations to customers and Outfitters
  • Partner with merchandising and training partners to identify future training needs
  • Assist in-store training team with department specific training programs and roll-outs
  • Demonstrate the ability to mentor Outfitters on speaking to product specifics, conducting proper customer interactions and resolving customer issues
3

Healthcare Systems Trainer Resume Examples & Samples

  • 5 or more years of progressive experience in the area of Training and Curriculum Design
  • Proficient in Microsoft products; Word, PowerPoint
  • Able to work independently and with a team
  • Epic AP or Tapestry Claims application training or strong claims training experience in the dental or insurance field
  • Demonstrated mastery of online instructional design using Captivate 8
4

Remote Healthcare Systems Trainer Resume Examples & Samples

  • Delivering systems training to all levels of staff, with preference to the medical or healthcare industry
  • Conducting workshops
  • Delivering train the trainer sessions and coach less experienced trainers
  • Experience with adult learning concepts and training delivery techniques
  • Strong business acumen; medical claims processing knowledge a plus
  • (5) years' experience in Education, Training, or business-related specialty
5

IT Systems Trainer Resume Examples & Samples

  • Comfortable speaking in front of large groups
  • At least 1 year of working experience in the industry
  • Experience working with systems [Preferably FlexPLM]
  • Tech savvy
  • Proactive
  • Basic understanding of Adobe Illustrator
6

Remote Project Based Healthcare Systems Trainer Resume Examples & Samples

  • Independent; does not require daily guidance in order to thrive and take initiative
  • Bachelor's degree in Human Resources, Psychology, Communications or Social Science
  • Claims or financial systems experience – specifically, experience with Oracle AP/FI, SAP AP/FI, PeopleSoft AP/FI, JD Edwards AP/FI,) or Insurance Claims Processing
7

Public Sector Systems Trainer Senior Associate Resume Examples & Samples

  • Communicating in an organized and knowledgeable manner in written and verbal formats including delivering clear requests for information and communicating potential conflicts
  • Demonstrating aptitude for conducting quantitative and qualitative analyses of large and complex data
  • Leading a key workstream in an engagement(s), staying educated on current trends and assisting in the development of knowledge capital
  • Collaborating with business development teams responsible for writing and presenting proposals to prospective clients
  • Supporting practice management for a specific operation or process
  • Managing and/or contributing to project planning, engagement administration, budget management, and successful completion of engagement workstream(s)
8

Sales Systems Trainer Resume Examples & Samples

  • Product capabilities
  • Product roadmaps
  • Corporate objectives
  • Security standards
  • Hosting environments
  • Legal requirements
  • Corporate responsibilities
  • Development methodologies
  • Excellent interpersonal Skills
  • Ability to work under time pressures and hit deadlines
  • Customer facing skills and attributes
  • Product management Skills
  • Working Experience of a Sales environment
  • Knowledge of Infrastructure & Operations
  • Knowledge of Security Engineering practices and principles
  • Knowledge of Product Development tools and Methodologies
  • RFP/RFQ/ITT experience
  • Audit Experience
  • Degree or equivalent in computer science or equivalent field
  • 5 years at least working in a technology department
9

Remote Project Based Healthcare Systems Trainer Resume Examples & Samples

  • Providing feedback to learners on progress in class
  • Providing regular feedback/status reports to participant's management
  • Mentoring and coaching claims processors to bridge performance gaps
  • Ability to travel up to 100%
  • Proficiency with Microsoft products; Word and PowerPoint
  • Web-based training development and delivery experience
  • Current healthcare claims training experience (medical, dental or insurance)
  • Five or more years of progressive experience in the area of Training and Curriculum Design
  • Experience with adult learning concepts and training delivery techniques, including creation and modification of training materials
  • Communicate effectively in visual, verbal, and written form
  • Bachelor's degree in Human Resources, Psychology, Communications or Social Science a plus
  • Epic or Tapestry Claims application training or strong claims training experience in the dental or insurance field
  • Epic Wisdom training experience
10

Aegis Ashore CI Systems & Interface Control Technical Systems Trainer Resume Examples & Samples

  • Performs advanced engineering work concerned with the design; evaluation; planning; testing and operation of electrical; electronic; mechanical; and/or computer components; equipment and systems for commercial; government; military and/or scientific uses
  • Directs various tests and analyzes and documents results
  • Identifies and documents clients functional requirements
  • Reviews; writes; and provides updates to technical documentation
  • Develops research & development plans
  • Provides guidance and work leadership to less-experienced engineers and engineering support staff; and may have supervisory responsibilities
  • Makes changes to methods; design or equipment where necessary
  • 10-15 of directly related expeience in the development and delivery of technical training programs. 5-8 years of Fleet-shipboard operational experience as Aegis Air Defense Officer (ADO)/ Joint Interface Control Officer (JICO);STO; Operations Department CPO/ LCPO on Aegis BMD capable platform. 3-5 Years experience as CSTT technical and tactical member in support of C4I watch stations and supporting equipment. years of directly related experience in the development and delivery of technical training programs
11

Systems Trainer Resume Examples & Samples

  • Working with subject matter experts (SMEs) to identify specific training needs and develop solutions. Coordinating the development of training aids, as required
  • Creating and analyzing assessments to evaluate learning effectiveness and instructional improvement opportunities
  • Develop and maintain training documentation to include the plan of instruction, adult-level instructor-based and web-based training curriculum materials, job performance support aids, operational guides, evaluation tools, and a methodology for to sustaining training throughout the lifecycle of the operational system
  • Conduct Training Sessions
  • Revise lesson plans to meet new training requirements and to keep technical information up to date
  • US Citizenship required. An active TS/SCI clearance required
  • Five or more years of experience in online learning, instructional design, web-based technology, course design, and online course development to meet existing and emergent training needs
  • Development of training modules using Adobe Captivate
  • Strong verbal/written communication skills along with the ability to work well within a team environment
  • Experienced Instructor
  • Operational background
12

Banking Systems Trainer Resume Examples & Samples

  • Understand T24 or related banking systems and business processes
  • Effectively plan, design, develop and maintain robust training material and programmes to ensure that the bank's staff receive comprehensive, effective and timely training to enable them productively use the T24 system
  • Act as a coach by helping staff understand and implement best practice for the use of the implementation of the banking software
  • Continually advance his/her own knowledge of and ability to use t24/related system and strive to improve the methods of delivery in the most effective manner possible
  • Assist in the development of video based learning to support the implementation of T24 for the user
  • Provide ongoing and post implementation support to end users
  • A minimum of 2 years working in a training environment is preferable
  • Strong interpersonal skills to work well within a team based environment
  • Strong organisational skills with a the ability to prioritise in a fast paced and dynamic environment
  • Ability to communicate at all levels
13

Mission Command Systems Trainer Resume Examples & Samples

  • 2 years of experience with developing, organizing, and maintaining an Operator Training focused Training Support Package (TSP) for their assigned systems of responsibility that encompasses new operator and sustainment training for basic operator, system integration, and senior leader
  • Experience with using official system program and product manager's training products or in the absence of a designated program or product manager, using the commercial software and hardware developer's technical and training material
  • Experience with Command Post of the Future (CPOF), Force Battle Command Brigade and Below (FBCB2) - Blue Force Tracker (BFT), Force Battle Command Brigade and Below (FBCB2) - Joint Capabilities Release (JCR), or Tactical Mission Command servers (TMC)
  • Ability to deliver operator-level training in a classroom environment in accordance with established Mission Training Complex TSPs
  • Ability to monitor student survey and demographic data for completeness and accuracy
  • Ability to perform the physical requirements of the job
  • HS diploma or GED
  • 4+ years of experience with supporting military operations
  • Experience with mobile simulation deployment and operations preferred
  • BA or BS degree in a related technical or military field
14

Customer Systems Trainer Resume Examples & Samples

  • Bachelor’s degree in business administration or a related field or equivalent experience, a plus but not required. At least two years’ experience in business/finance/process management and/or customer support management. Training experiences a plus
  • General knowledge of fund-raising methods and techniques
  • Ability and willingness to travel up to 25% of the time; work some nights and weekends as needed
  • Possess strong consultation and negotiation skills
  • Ability to transport materials/supplies for meetings
  • Exhibits enthusiasm and a positive “can-do” attitude
  • Must have the ability to lift at least 20 lbs from the ground to waist level with or without reasonable accommodation
  • Must be at least 18 years old
15

Mission Command Systems Trainer Resume Examples & Samples

  • Experience with using official system program and product manager's training products, or in the absence of a designated program or product manager, using the commercial software and hardware developer's technical and training material
  • Experience with the following systems: Command Post of the Future (CPOF), Force Battle Command Brigade and Below (FBCB2) - Blue Force Tracker (BFT), Force Battle Command Brigade and Below (FBCB2) - Joint Capabilities Release (JCR), or Tactical Mission Command servers (TMC)
  • Ability to deliver operator-level training within a classroom environment in accordance with established Mission Training Complex TSPs
  • Ability to monitor student enrollment and update student attendance and academic reports and prepare records of training activities, student rosters, participant progress, and program effectiveness
16

Mission Command Systems Trainer Resume Examples & Samples

  • Responsible for planning, development, and execution of training activities to include system instruction, scheduling, development of databases, exercise scenarios, workstation player/controller training, exercise execution, and participation in After Action Reviews
  • Reviews and updates database requirements for accuracy, and compliance with applicable doctrine
  • May serve in various areas of responsibility such as task lead for Mission Readiness Exercises or Warrior Exercises within the Reset/Train or Ready phases of the ARFORGEN process
  • Provides support in developing, coordinating, and presenting all exercise-related documents and multimedia presentations for AARs in support of each event
  • The MCS/Constructive Trainer may attend training conferences and meetings as the subject matter expert on the use of LVC-G simulations to enhance collective training exercises
  • Ability to work independently with a minimum of supervision and to perform shift work required
  • Must be able to move, carry, and operate personal computer equipment and related material up to 70 lbs
  • Periodic travel and weekend work is required in support of the Army Reserve and National Guard mobilization events
  • Bachelor's Degree from an accredited college or university required, and a minimum of 2 years of experience in the delivery of training instruction and services
  • Current experience with MCS and JLCTCC-ERF operational digital systems preferred
  • Solid background in the instruction of Army Mission Command System of Systems and related support equipment is highly desirable
17

Georgia Systems Trainer Resume Examples & Samples

  • Assist in evaluating trainees' performance via observation, assessments and/or classroom exercises
  • Communicates effectively with trainees, project team, management, and client stakeholders
  • Takes a proactive approach to work, resolves problems on the spot, and raises issues as appropriate
18

Customer Systems Trainer / Data Quality Resume Examples & Samples

  • Bachelor’s degree in business administration or a related field or equivalent experience, a plus but not required.  At least two years’ experience in business/finance/process management and/or customer support management. Training experiences a plus
  • Ability to manage multiple major projects simultaneously and meet deadlines consistently
  • Ability to think strategically
  • Proficient and MS Office Suite, including Access, Word, EXCEL, PowerPoint. Experience with Customer Relationship Management (CRM) software, such as MS Dynamics, and event management tools like: Greater Giving or Black Baud
  • Excellent communication skills: written, verbal and listening
  • Comfortable speaking in front of and training small and large groups
  • Adherence to and promotion of the highest ethical standards
  • Exhibits enthusiasm and a positive "can-do" attitude
  • Must have at least basic knowledge and skill with Microsoft Office 2012 used for word processing, email, presentations, and spreadsheets
  • Must be at least 18 years old.   
19

Systems Trainer Resume Examples & Samples

  • To develop and deliver an agreed plan of core systems/business process knowledge training activity designed to facilitate the successful knowledge transfer of new systems and ways of working prior to go live
  • To train individuals and teams on core systems, Hitachi Capital Vehicle Solutions products and services and have an understanding of business processes required to be effective in their roles
  • To provide the tools required by managers and team leaders to assist them to effectively support coaching in core systems
  • Ensure that processes are checked and core system training materials are aligned
  • To collate, review and publish system skills logs, training logs, score cards and feedback forms on core system training activity
  • To monitor staff feedback to identify areas that require focus for improvement as well as to demonstrate effectiveness of training that has taken place – where operational training or soft skills training is needed this should be flagged other members of the L&D team
  • Develop and handover process and core system training materials and programmes to the operational trainers, so that post go live system training can continued to be delivered internally
  • To maximise the quality of training on new core systems and identify strategies that assist in the minimising of risk and cost for both the client and Hitachi Capital Vehicle Solutions
20

Systems Trainer Resume Examples & Samples

  • Skilled in adult education methodologies
  • Personnel must be fluent in verbal and written English and English medical terminology
  • Experience instructing using several methodologies, to include; demonstration-performance, lecture, case study, teaching interviews, guided discussion, and virtual training environments
  • Capable of providing formal and informal implementation guidance, integration, and change management support tasks (on the job training, formal and informal classroom and over the shoulder training) in a dynamic and interpersonal setting to support functional users requiring assistance in implementing, using, and integrating CIS and it’s increments into the military medical clinical business process
  • Maintain frequent, open communication with the MTF staff and COR and ensure transparency in all aspects of training being performed under this task order. The COR must approve any changes or modifications to materials, delivery methods, or any aspect of the training
  • Must be a US Citizen
  • Minimum of three years using and/or training Medical Health System (MHS) personnel on CIS
  • Personnel must possess knowledge of medical business processes and operations through previous job experience
  • Personnel must be capable of providing formal and informal implementation guidance, integration, and change management support tasks (on the job training, formal and informal classroom and over the shoulder training) in a dynamic and interpersonal setting to support functional users (medical and dental providers) requiring assistance in implementing, using, and integrating CIS and it’s increments into the military medical clinical business process
  • Must maintain an appropriate degree of knowledge, skill, and ability to provide functional support and perform system status checks as needed during trouble ticket resolution
21

Technical Systems Trainer Resume Examples & Samples

  • Conducts business applications training (software rollouts, new hire, continuing education and productivity training) using the appropriate methods best suited to obtain the required outcome (e.g., e-learning, web-based learning, mobile application learning, podcasting, virtual classroom, videos, tutorials, and traditional classroom)
  • Enages with multiple types of job roles (i.e. sales, construction, operations, finance) and SME’s in a way that ensures systems applications training is viewed as a value add --- i.e. helps employees to perform at a higher level --- vs. simply knowledge on how to use the system
  • Writes, edits, and proofreads various types of training and vendor materials (end-user documentation, video, eLearning, user tips, and more)
  • Experienced in delivering SCORM-compliant courses, ensuring a clean visual aesthetic that is consistent with company branded standards
  • Collaborate with end users to understand unique requirements based on role, business unit, and office location, and offer training solutions that are adaptable to those needs
  • Produces ancillary training documents to support all forms of learning including quick reference guides, job aids and manager toolkits
  • Designs training curriculums to provide initial instruction and build skills
  • Creates logical rollout and training plans
  • Updates and maintains existing learning content to ensure that learning programs are current and relevant
  • Works with functional leaders to determine student roster and works with Learning Technology Specialist to enroll students in courses
  • Works with Learning Technology Specialist and tracks ongoing training efforts and produces timely reports to functional leaders and VP Learning & Development
  • Develops in conjunction with VP Learning & Development and SME’s a scorecard to measure the effectiveness of the complete suite of learning interventions deployed
  • BA degree preferred + 5 – 7 Years experience in business applications system training in a dynamic and fast paced environment
  • Significant experience in adult learning facilitation and content design
  • Strong listening skills
  • Advanced Writing Skills (grammar, clarity and consistency)
  • Strong understanding of adult learning with the ability to transform complex ideas and materials into consumable parts
  • Highly organized and capable of successfully advancing multiple projects at once
  • Proficient in authoring tools and knowledgeable in SCORM-compliant courseware methodology
  • Proficient in Microsoft applications including Outlook, Word and Excel
22

Mission Command Systems Trainer Resume Examples & Samples

  • Experience with Command Post of the Future (CPOF), Force Battle Command Brigade and Below (FBCB2)
  • Blue Force Tracker (BFT), Force Battle Command Brigade and Below (FBCB2)
  • Joint Capabilities Release (JCR), or Tactical Mission Command servers (TMC)
  • Ability to deliver operator
  • Level training in a classroom environment in accordance with established Mission Training Complex TSPs
23

Systems Trainer Resume Examples & Samples

  • Experience with Oracle Peoplesoft
  • Experience with Financial and HR/Payroll systems, either from a system design or user perspective
  • Knowledge of the concepts and techniques for designing, developing and implementing training and support programs
  • Ability to analyze and determine the effectiveness of training programs in meeting user needs and requirements
  • Working knowledge of eLearning development tools
  • Demonstrated ability to work independently within tight time frames and with minimal supervision
  • Ability to communicate effectively with professional and technical personnel in defining user needs and requirements
  • Ability to communicate clearly, provide instruction to technical and non-technical staff and work in a team environment
  • Knowledge of state government operations and enterprise systems
  • Confidence and experience working with Subject Matter Experts and Senior Management
  • Capacity to plan, coordinate and handle several assignments at once - multitasking individual with attention to details
  • Proficiency in Windows applications such as Word, Access, Excel, Outlook
24

Technical Systems Trainer Resume Examples & Samples

  • Experience of presenting to groups
  • Ability to take technical information and teach in a simple method
  • Experience of training systems change within a large organization
  • Previous experience of working within a field based role
25

Sales Systems Trainer Resume Examples & Samples

  • To Deliver high quality system training (approx 55% of time)
  • Deliver training courses to sales users of Ad Sales solution, Salesforce and associated solutions on the Salesforce platform. Training will comprise induction courses, plus a follow-up course
  • Deliver training courses to users of sales systems who are in supporting functions (product management, order processing) and also sales managers
  • Deliver training both face to face and via online tools such as Skype
  • Coordinate and schedule training courses with Sales Managers for delegates
  • Maintain records of all training delegates & collect feedback from both course attendees & managers following training sessions
  • Continue to develop and improve personal skills required to deliver high quality system training
  • Create and maintain accurate documentation (approx. 35% of time)
  • Create and maintain accurate session plans. These should also include trainer hints/tips
  • Development of a “blended learning” approach, which will include videos alongside classroom, web and written documentation
  • Work with Solutions team to ensure that training session plans and tip sheets are updated to reflect new system features or business processes
  • Provide user-friendly tip sheets to cover all key functionality, with additional tip sheets for specific problem areas which relate to the most frequently asked questions
  • Ensure that end users have up-to-date documentation, and know how to access the latest versions
  • During training, and time spent with end users, gain an understanding of business needs and processes through questioning and observation and feedback observations to the Solutions team
  • Support the development and implementation of change management strategies based on analysis of change impacts
  • Contribute towards change assessments to identify requirements across communication, training, sponsorship and support
  • Work closely with business process owners to respond to changes in requirements or process design
  • To provide Project training (approx. 10% of time)
  • To provide training to end users as part of projects delivering enhancements to Salesforce and associated solutions
  • Coordination of training schedules for projects
26

Technical Systems Trainer Resume Examples & Samples

  • Maintenance and delivery of technical systems
  • Establishment of robust and consistent development and delivery processes to ensure that appropriate training is undertaken
  • Identification of appropriate risk and opportunity to allow better performance from end users
  • Delivery of consistent learning throughout the designated areas of the business
  • Maintenance of learning and demonstrations systems for demonstration to the business and clients (where required)
  • To work with the Technical Systems Training Manager support business wide commercial developments including development and training
  • Identification and implementation of process and/or efficiency improvements
  • To provide professional focus, identity and leadership to the commercial members of staff within the Business Division consistent with Group wide standards, objectives and values
  • Professional delivery of skills in accordance with Carillion policies, objectives and values
  • Working under the direction of their Line Manager to provide commercial and contractual input to a project to support operations and implement strategies with the objective of minimising risk, maximising opportunities and avoiding disputes
  • To be responsible for specified tasks within a project and deliver outputs consistent with Business standards and objectives as directed by their Line Manager
  • Administration of robust and consistent training reviews and adaptation processes for continued projects to ensure that appropriate changes/variations are identified
  • Ensures compliance with the Integrated Management System and all industry governance
  • You will have a dynamic approach and the ability to readily build relationships with a diverse leaner group allowing engagement and securing buy in from end users with a varying range of opinions
  • Experience in a learning and development role or holds supportive professional and/or academic qualifications
  • Computer literacy, particularly employing Microsoft Office applications for the presentation and calculation of data
  • Ability to produce reports that inform the reader and contain sufficient information to justify the conclusions but avoid undue detail and complexity
27

Project Lead, Systems Trainer Resume Examples & Samples

  • Act as the lead technical trainer for WESCAM integrated systems
  • Assist in the sales and bid activities that require responses for integrated systems training
  • Deliver system operation and maintenance courses to Customers world-wide
  • Design, develop, and implement integrated system level technical operations and maintenance training courses for WESCAM customers and internal personnel
  • Training coordination, scheduling, and planning of WESCAM integrated systems training courses
  • Work closely with external vendors in developing internal technical expertise for technical support of integrated systems
  • Serves as a member of specialized technical support staff to provide input, direction and training to Field Service Engineers and Customers
  • Assist in the development of best practices for troubleshooting of integrated systems
  • Assist in the commission integrated systems platforms for customer installations/demos/tradeshows
  • Design and review course assessments/evaluations, validations, and creative feedback improvement for continued success
  • Support Technical Publications and Logistics Engineering efforts as required
  • Proactively interface with ILS disciplines, Engineering, field Service and other WESCAM organizations as required
  • Support the validation of Service Procedures, as a part of New Product Introductions (NPI)
  • Review of Technical Publications and Training materials, as required
  • Travel internationally 30-50% of the time
  • LI-SP1
  • IN2
  • Professional instructional skills
  • Outstanding organizational capabilities
  • Independent and pro-active work habits
  • Technical background (preferably maintenance oriented), in Electronics, electro-mechanical, electro-optical and video technology)
  • Extensive experience working with integrated systems in a engineering\maintenance capacity
  • Ability to manage a team of technical trainers
  • Must be able to travel extensively to US, and overseas
  • Must have the ability to obtain a security clearance
  • A professional Trainer’s certificate or equivalent experience
  • Familiarity with Government training standards, training related MIL-STDs, and UK-MoD Government specifications is desirable
  • Experience in developing technical training courses
  • Familiarity of E-Learning principles and technologies
  • Minimum of 5 years of professional training experience
  • Minimum of 5 years leadership experience is desired
  • Multi-lingual is an asset
  • Bachelor of Engineering Degree or combination of education and equivalent experience
  • 5 years experience designing and building systems consoles/ mission equipment platforms
  • 5 years systems integration experience in an aerospace/ land/ maritime vehicle industry
  • 5 years experience in the maintenance and repair of integrated systems
  • Experience leading multi-disciplinary technical support teams
28

Process & Systems Trainer Resume Examples & Samples

  • Create training plan in relation to all new and existing systems and processes to ensure an active learning environment
  • Delivery of process and systems training courses on time and on budget
  • Working closely with all business unit colleagues to ensure that training is focused on appropriate learning objectives
  • Developing, planning and running training activities interstate, supporting dealers and operator companies as well as Head Office in Australia and New Zealand
  • Ensuring maximum occupancy in training courses for optimisation of resources and costs
  • Coordinating with the MBAuP training team to ensure delivery alignment and ensuring that all related training records, reports and accounts are updated and compliance objectives are met
  • Ensuring all required training courses and resources are booked in a timely and cost effective manner
  • Support with the implementation of training across all other portfolios that are offered at the Training Academy
29

Systems Trainer Resume Examples & Samples

  • Assist with the creation, maintenance of content, coordination and delivery of new hire training as needed
  • Identify training needs of organization, branch or department through creation and administration of a training needs assessment tool
  • Design content and training materials such as presentations, job aids, process flows,videos, simulations, etc. as required and identified by training needs assessments, functional assessment tests or as requested by leadership
  • Interface with Branch and CSSC leadership and partner with HR, Change Management and Communications as necessary in the development of training tools
  • Confirm and coordinate training activities to support delivery with front and/or backoffice leaders, as well as the PMO team when necessary, to include training design reviews, job aids and material sign offs
  • Gather feedback of employee training tools through creation and submission of online survey evaluations. Update training delivery,content and tools as needed
  • Catalog and maintain training documentation via the Associa training repository applications including Degreed and the Associa Intranet
  • Interact and develop an effective partnership with Change Management & Communication steam members, FASPs and other layers within the business to ensure success of training delivery to front and back office employees
  • Demonstrate'out of the box' thinking when confronted with new ideas or change; Identify opportunities, analyze issues, design solutions and integrate best practices for training delivery
  • Influence teams by leveraging training knowledge to develop win-win solutions. Constructively challenge ideas and processes related to change management and training when working with business teams orpeers
  • Effectively manage multiple priorities simultaneously and prioritize work based on training needs of the organization
  • Enforce data standards and data governance policies and controls within training curriculum to ensure that Associa enterprise datais accurate, complete, secure, and reliable and CSSC processes are standardized
  • Support the VP of Training & Change Management with special projects and process improvements asassigned
  • Ability to effectively present information in one-on-one, small group,and large group settings
  • Exceptional communication skills – listening, written and verbal, including training-related communications
  • Ability to analyze business processes and document into an effective format for use in end user training
  • Ability to analyze performance and evaluation assessments to identify and prioritize training needs
  • Ability to professionally communicate both internally and externally with individuals at all levels of an organization
  • Provide constructive feedback to specialists, supervisors, managers and leadership as needed
  • Ability to work both independently and in a team setting; flexible and adaptable in a fast-paced business environment
  • Strong problem solving skills with acute attention to detail
  • Exhibits a strong "can-do"/ "will-do" attitude and strong sense of urgency in meeting deadlines
  • Ability toadapt to change quickly and handle unforeseen requirements effectively
  • Must be detail-oriented, a quick learner, and self-motivated
  • Understanding of, or experience in, the Community Association Management Industry
  • Proficiency in Strongroom and/or Complete Control for Communities (C3) applications
30

Senior Systems Trainer Resume Examples & Samples

  • The trainer will be responsible for administering end user education associated with the new HealthAxis System and other company-wide technical/systems training
  • Works with client Business Analysts and business operations staff to review current workflows and make recommendations based on system capabilities of the HealthAxis system and other applications
  • Trains business operations staff on the new workflows developed for the HealthAxis system as well as other applications
  • Develops, implements, ccoordinates, schedules and conducts technical training for new hires and current employees
  • Responsible for the development of training plans for the HealthAxis system and any other clinical/ancillary applications needed for client's Health
  • Supports go live processes and supports post-production remedial training as needed
  • Ensures that end-users have the required system and workflow knowledge to perform their jobs at a high level
  • Works with the IT team to determine the technology training needs for employees
  • Evaluates systems training and development programs
  • Prepares all training materials and documentation
  • Ensures that all updates and changes to systems applications are incorporated into training
  • Provides specialized training to end users when necessary outside of the normal scheduled training
  • Keeps training documents updated as changes are implemented
  • Creates Computer Based Instruction Modules as needed
  • Mentors other trainers in technology and workflow training best practices
  • Performs other duties as required
  • Ability to interact effectively with all levels of personnel
  • Excellence in customer service and superior teamwork skills are essential
  • Ability to effectively present information in a clear, east to understand manner,
  • Ability to demonstrate new technology and respond to questions in a manner that non-technical staff can easily understand
  • Good understanding of healthcare business operations to identify necessary changes to operational workflows, and clearly train business operational staff on the new workflows
  • Medi-Cal and Medicare healthcare knowledge is desired
  • Excellent computer skills – WORD, EXCEL PowerPoint, Outlook, etc
  • Ability to understand technology as it relates to healthcare business processes
  • Ability to create technical documentation for the purposes of instructing employees
  • Ability to build strong working relationships internal and external to the organization
  • Capable of creating and administering very detailed instructions
  • Creative, forward thinker
  • Communicates effectively with all levels of end users
  • Bachelor degree in Education, Healthcare, Information Systems, or related field
  • Requires 3-5 years of experience in a Trainer/Educator role, with responsibilities for teaching others in a Healthcare setting
  • Requires 3-5 years of experience with healthcare operations workflow training
  • Experience with development of comprehensive training programs that integrate technology solutions with end user workflow and process design required
  • Requires experience using learning management systems, with understanding of how the systems can be leveraged to facilitate end user training deliver and, competency testing
  • Experience leading or managing other trainers is preferred
  • Medicare systems and operations knowledge and highly desired
  • Physical requirements needed to perform the essential functions of this job, with or without accommodation
31

Operational Systems Trainer Resume Examples & Samples

  • Excellent working knowledge of kitchens
  • Sound knowledge of our business model and passionate about our brand standards and service style
  • Engaging, tech-savvy
  • Strong communication skills with the ability to engage and influence at all levels
  • Strong organisational skills, self-motivated and self-aware
  • Excellent training, facilitation and presentation skills
  • Operational experience within a restaurant business in order to have a detailed knowledge of operational systems and their link to new systems
32

Clinical Systems Trainer Resume Examples & Samples

  • Guides the adoption and evaluation activities for physician clinic practice sites to identify non-standard or non-compliant workflows and information gaps. Assesses current system issues and provides training to leverage electronic medical record functionality that supports practice standards and patient outcomes
  • Collaborates with the local leadership and physician clinic practice leadership to enhance the training experience and identify adoption and optimization strategies in order to achieve expected outcomes
  • Provides ongoing electronic medical record application upgrades or new feature training to the physician practices and new associate training
  • Develops and maintains positive working relationships with practice users to ensure optimal utilization of clinical applications in support of Ascension Physician Services application goals
33

Clinical Systems Trainer Resume Examples & Samples

  • Bachelor's Degree preferred. Current and unrestricted RN licensure required
  • 2+ years of clinical experience within Utilization Management Review, preferably within a managed care organization
  • InterQual/Cerme Experience (preferred)
  • Experience developing and maintaining training materials (online) in addition to experience training associates both in the classroom and virtually
  • Proficiency in EXP, SIR, Jiva, Facets, IQ, CL, RightFax, provider portal, and Ancillary (preferred)
  • Proficiency using Microsoft Office in a Windows-based environment
34

Finance Systems Trainer Resume Examples & Samples

  • Develop suitable training modules to support the group consolidation tool (OneStream) and complimentary SAP activities for the finance community
  • Ensure the professional and timely delivery of the developed training modules
  • Relate system features to delegates on an ad hoc basis in an effective manner that leads to improved quality and productivity
  • Provide first line support to users as required
  • Own, manage and update documentation relating to finance systems (including but not limited to OneStream & SAP Finance Metadata)
  • Train and coach new and existing employees as required, tailoring content and delivery style according to role
  • Investigate options to improve training and documentation (e.g videos, sharepoint etc)
  • Previous experience as a trainer
  • Experience of writing, updating and conducting training in a variety of situations to different levels of end users
  • Outstanding written and oral communications skills
  • Ability to work with limited guidance through a comfort in working independently
  • Ability to breakdown technical ideas/concepts to a non-technical user
  • Experienced with IT / some accounting/finance knowledge
35

Business Systems Trainer Resume Examples & Samples

  • 5 years progressive experience utilizing health operations systems, which includes testing, user training and process improvement, preferably in third party administration and/or ancillary products
  • Intermediate to advanced Microsoft Office, SharePoint administration, and health insurance operations systems skills
  • In depth knowledge of third party administration/ancillary products, systems, operational policies and processes
  • Knowledge of and ability to apply fundamental technical learning principles
36

Mission Command Systems Trainer Resume Examples & Samples

  • 2 years of experience with developing, organizing, and maintaining an operator training-focused Training Support Package (TSP) for their assigned systems of responsibility that encompasses new operator and sustainment training for basic operator, system integration, and senior leader
  • Experience with Command Post of the Future (CPOF), Force Battle Command Brigade and Below (FBCB2) Blue Force Tracker (BFT), Force Battle Command Brigade and Below (FBCB2) Joint Capabilities Release (JCR), or Tactical Mission Command (TMC) servers
  • Ability to deliver operator-level training in a classroom environment in accordance with established mission training complex TSPs