Designer Trainer Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the designer trainer job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

M Nikolaus

Michele

Nikolaus

739 Hermann Islands

Houston

+1 (555) 425 2159

739 Hermann Islands

Houston

Phone

p +1 (555) 425 2159

Experience Experience

Houston, TX

Sharepoint Designer / Trainer

Houston, TX

Larkin, O'Connell and Cummings

Houston, TX

Sharepoint Designer / Trainer

Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)
Knowledge of operational software development and architecture
Create comprehensive documentation regarding SharePoint system operations (Tip Sheets and Manuals)
General knowledge of litigation support and processes
Design engaging interfaces and graphic elements for SharePoint
Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content
Provide guidance on design approaches and recommendations within SharePoint, create wireframes and mockups for review, and help the client implement approved designs

Los Angeles, CA

Instructional Designer & Trainer

Los Angeles, CA

Goyette, Dibbert and Feest

Los Angeles, CA

Instructional Designer & Trainer

Design and facilitate the development of interactive and engaging, blended learning solutions based on the specific learning objectives
Support the creation, integration, and implementation of organizational change strategies and plans throughout all phases of the project life cycle
Apply adult learning methodologies and ADDIE principles to course creation
Design the development of specific training curricula, providing design expertise and framework for the development of end user training and procedures
Assist with the execution of communications, leadership alignment and change readiness activities associated with CTA initiatives
Create assessments for reinforcement including situational and scenario based questions contributing to adult learning
Create evaluations to measure the effectiveness of training using the Kirkpatrick Model or similar methodology

present

Phoenix, AZ

Instructional Designer / Trainer

Phoenix, AZ

Effertz-Ryan

present

Phoenix, AZ

Instructional Designer / Trainer

present

Improve existing programs and processes by reviewing specifications, evaluating proposed changes, recommending changes and making modifications
Act as learning expert when determining, designing, and developing curriculum through research, team member input, and advanced functional/technical knowledge
Develop plans for training execution including stand up training, online training, tip sheets, instructor and participant guides
Design/develop/implement eLearning, social learning, and mobile learning environments
Attend meetings with subject matter experts (SME) to present areas for improving training, activities identified during training and provide suggestions and solutions accordingly
Evaluating the effectiveness of training programs/initiatives and making recommendations for improvements
Work closely with clients, subject matter experts and project management to develop classroom and online course designs and templates for various course models

Education Education

Bachelor’s Degree in Instructional Design

Kent State University

Bachelor’s Degree in Instructional Design

Skills Skills

Ability to function independently in a multi-task environment, as well as part of a team
Comfortable communication with all levels of management and employees
Strong Analytical and Problem solving skills
Excellent written, verbal presentation and organizational communication skills
Technical Knowledge: Microsoft Office Suite (including Access), Company-specific applications
Technical Writing Abilities
Design and develop new training materials, or update existing materials, based on sound instructional systems design
Have thorough knowledge of instructional design (ID) methodologies and follow the ID development and review cycle
Understand modalities of learning and select and create appropriate learning solutions based on content, desired learning outcomes, and your audience
Adept at using innovative instructional design approaches to transform technical expertise into easily-understood training content to maximize adoption

Create a Resume in Minutes

12 Designer Trainer resume templates

Read our complete resume writing guides

Instructional Designer / Trainer Resume Examples & Samples

Attend meetings with subject matter experts (SME) to present areas for improving training, activities identified during training and provide suggestions and solutions accordingly
Be proficient in the creation and maintenance of content in the LMS
Create knowledge checks, assessments based on Kirkpatrick’s levels of evaluation
Evaluate existing content and recommend creative and innovative solutions for a blended learning approach
Identify and implement a well-rounded elearning solution for the global Professional Information Business (PIB )Sales team
Teaches all level courses for PIB Sales personnel
Creates approved course materials for end user training for sales applications including the Dow Jones CRM and other sales engagement platforms
Assist in needs assessment evaluations with internal & external clients
Improve existing programs and processes by reviewing specifications, evaluating proposed changes, recommending changes and making modifications
Develop procedural documentation such as training aids, handbooks, multimedia visual aids, elearning and instructional manuals
Strong Analytical and Problem solving skills
Technical Knowledge: Microsoft Office Suite (including Access), Company-specific applications
Captivate Authoring Software experience preferred, but not required

Instructional Designer / Trainer Resume Examples & Samples

Design, develop, and deliver technical (CRM – Salesforce, Five9, NICE, etc) training for future releases and ongoing monthly releases
Partner with Developers and Business Analysts to design and deliver training as new users are brought on to technology platforms
Partner with CRM-related production team to assess training needs related to each monthly release, design and deliver training, and/or provide information updates as required
Design, develop, and deliver instructional design approaches, maintaining all technical-related training documentation
Provide ongoing documentation of training and quick reference materials in appropriate CRM-related archive
Delivers technical training for all new hires from all departments that utilize the technology tools
Design, develop, and deliver mobile/distant/e-learning initiatives
Work proactively with management to identify and coordinate design of training and coaching initiatives that enhance or improve production in technical platforms
Regularly report on training and coaching activity and accompanying results
Deliver ad hoc training/coaching as needed
Participate in governance of all CRM-related technologies to provide training expertise
Perform other duties and projects as needed
Adept at using innovative instructional design approaches to transform technical expertise into easily-understood training content to maximize adoption
Exceptional presentation skills including ability to facilitate, listen, write and speak effectively
Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards
Strong interpersonal skills; ability to establish good working relationships internally and externally including strong negotiation and conflict management skills
Exemplary planning and organizational skills, along with a high degree of detail orientation
Highly motivated self-starter who takes initiative with minimal supervision
Innovative problem-solver who can generate workable solutions and resolve issues
Flexible and adaptable to manage multiple priorities, assignments and tasks in high-paced environment including the ability to manage and adapt to change
Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce
Contact center knowledge and best practices including customer relationship management (CRM) experience such as Salesforce; fluent with Microsoft Office Suite

Instructional Designer & Trainer Resume Examples & Samples

Design, develop, deliver, evaluate, continuously improve and maintain curriculum tailored to each CTA role
Perform needs analysis to determine potential training needs for CTA roles
Design and facilitate the development of interactive and engaging, blended learning solutions based on the specific learning objectives
Support the creation, integration, and implementation of organizational change strategies and plans throughout all phases of the project life cycle
Apply adult learning methodologies and ADDIE principles to course creation
Design the development of specific training curricula, providing design expertise and framework for the development of end user training and procedures
Assist with the execution of communications, leadership alignment and change readiness activities associated with CTA initiatives
Ensure timely updates to the course curriculum to reflect current service needs
Create assessments for reinforcement including situational and scenario based questions contributing to adult learning
Track and report on training activity and effectiveness as needed
Create evaluations to measure the effectiveness of training using the Kirkpatrick Model or similar methodology
Act as a day-to-day training liaison with CTA Leadership, CTA Service Delivery Teams, CTA COE Team, Vendors, HRTS, and other stakeholders; uses consultative approach to engage with stakeholders and understand requirements
Serve as the point of contact for training requests and coordination related to the LMS
Strong interpersonal skills and the ability to successfully interact with all levels of the organization; influence without authority
Utilize exceptional interpersonal and collaborative skills to gain credibility and build rapport across all levels of organization

Instructional Designer & Trainer Resume Examples & Samples

Prepare the university community to successfully use Canopy academic technology tools by planning, conducting, and evaluating training
Design Canopy training materials by identifying and describing information needs; submitting initial versions for review; revising and editing final copy
Provide training and professional development workshops in collaboration with CET&L and college ID
Develop a systematic method for measuring effectiveness of training
Work closely with the Center for Enhancement of Teaching and Learning (CET&L) to plan and present faculty professional development sessions related to technology‐enhanced learning
Partner with college/unit instructional designers to understand their needs and help them implement the tools and resources available in Canopy
Work in partnership to implement accessibility plan (504/508 compliance) for all technology‐ enhanced resources
Participate in the identification, execution, and evaluation of major projects to advance the appropriate uses of technology-enhanced learning, including simulation, augmented reality, online modalities, active learning, app-‐based learning, etc
Champion instructional design on campus
Consult, train, and serve as a resource to colleges/units to develop, evaluate, and revise teaching methods, learning outcomes, program curriculum, and assessment strategies
Promote and improve adoption/integration of Quality Matters as the university’s quality standard
Rigorously create and maintain documentation (knowledge base articles) for all processes, policies, and procedures related to instructional design
Work with content experts to develop innovative traditional, hybrid, blended, simulated, and online learning environments
Assist colleges/units and faculty in assessing the appropriateness of a given instructional tool or strategy applied to a particular learning goal
Maintain up-to‐date knowledge of emerging instructional technologies
Maintain technical knowledge by attending educational workshops; reviewing publications
Master’s degree in Instructional Design, Educational Technology, or related field or equivalent experience such as a minimum of 1 year of instructional design experience AND a minimum of 2 years of training experience
Proven ability and experience building partnerships and relationships
Advanced understanding of learning theories and instructional methods specific to the higher education environment
Excellent written communication
Proven ability to design, develop and deliver training
Superior knowledge of current techniques and procedures used in the design, development, and evaluation of instructional programs, methods, materials, and instruments
Ability & experience designing, developing, and evaluating instructional materials and programs
Strong knowledge and experience working with Blackboard or similar LMS
Strong technical aptitude and ability to research & solve complex issues independently
Ability to effectively communicate issues and resolutions to all levels of the organization
Customer‐service orientation, attention to detail, and creativity in problem solving
Excellent oral, written communication, and presentation skills
Experience working in a university setting
Experience with Web 2.0 tools and concepts (Twitter, blogs, wikis, etc.)
Demonstrated experience in committee work

Instructional Designer / Trainer Resume Examples & Samples

Facilitating the delivery of training/learning solutions of U.S. Bancorp Fund Services, LLC
Delivering new hire on-boarding/new hire orientation
Facilitating Knowledge, Skill and Ability training, and/or other required training using a variety of techniques including classroom training, online training, and other technologies
Supporting business line and/or corporate wide training initiatives
Creating and updating training tools and resources
Completing training needs analysis of clients
Recommending improvements to training programs/initiatives
Evaluating the effectiveness of training programs/initiatives and making recommendations for improvements
Four to seven years of adult learning/training experience
Intermediate knowledge of a wide variety of training techniques and technologies
Ability to effectively present and facilitate including the use of audio visuals, online, and other technologies including WebEx
Ability to manage multiple projects at a time
Ability to work effectively, independently and as a member of a team
Microsoft Office proficiency to include Microsoft Word, Excel and PowerPoint
Proficiency in Captivate and/or other multimedia and course development authoring tools
Well-developed ability to evaluate the effectiveness of training curricula, materials, and programs in light of business
Ability to self direct and multitask in a dynamic work environment
Ability to effectively interact with all levels of management
Strong mentoring, coaching and interpersonal skills
Excellent project and time management, consulting and organization skills
Understands the business line(s) that the Instructional Designer supports
Advanced knowledge of multimedia and course development authoring tools (e.g., Captivate, Articulate)

Senior Instructional Designer / Trainer Resume Examples & Samples

Develop and maintain a consultative relationship with key stakeholders to identify curriculum requirements
Analyze, Design, develop and evaluate training for global Citi employees and CSIS employees internally
Design includes creation of design documentation outlining scope and structure of training approach, methods and course outline
Conduct needs analyses which articulate the current state, end state, and gap to which the intervention is targeted
Determine the proper blend of instructor- led, hands-on, and web- based training to be used in a given solution
Work with subject matter experts to obtain information and validate courseware content
Based on proficiency updates, work with internal partners and business Subject Matter Experts to identify new training needs and map them to the appropriate learning solutions
Designs and Develops strategic marketing and awareness materials that are professional in appearance
Work with internal partners to develop assessments to measure learning impact
Uses innovative learning methodologies such as case studies, engaging stories, motivating scenarios and games to reflect content, audience, and business needs
Coordinate implementation of newly developed curriculum with internal customers, Training Delivery partners, and partner management
Organizes and arranges training materials for multiple delivery channels to promote learning and usability
Manage and work on multiple complex training projects concurrently, create project plans and deliver results
Maintain a "hands-on" approach to the curriculum by having first-hand experience with the subject matter being trained
Ensure all training and communications meets and supports CSIS quality initiatives and measurements
Continually evaluate the effectiveness of training by developing and implementing post- instruction evaluation tools and criteria, such as focus groups and classroom observations
Assure overall quality of the curriculum and communications products to exceed customer expectations; this includes all course materials, Train the Trainers, tools, and other resources
Work with stakeholders as needed to develop assessments, content, systems, etc
Utilize project management skills to define and meet project milestones, communicate issues and risks in a timely manner, and manage customer expectations
Recommend and present training and communications solutions to leadership that meet business objectives and maximizes benefits to customers and employees
Actively seeks feedback from direct manager, peers and partners
Actively researches and recommend innovative training tools and technologies to deliver cutting edge design solutions
Record, design and develop videos
Design and develop marketing material for CSIS functions (i.e., brochures, SharePoint sites, fact sheets, presentations, posters, banners)
Bachelor's degree or equivalent work experience preferred. Master’s degree is preferred
5-7 years of training design and development experience
SharePoint experience required; including experience building and maintaining SharePoint pages, lists, and libraries
Knowledge of adult learning theory and instructional design principles
Exceptional facilitation skills with ability to engage an adult audience and present content clearly using examples and analogies
Strong presentation skills; ability to present articulately and confidently under all circumstances
Exceptional ability to develop PowerPoint presentations in a manner that is clear and concise
Confidence; able to interact comfortably within all levels of the organization within the learning event
Strong communication skills with ability to listen actively, question, and respond appropriately to all participant questions and provide feedback
Excellent time management, organizational skills, and multi-tasking skills to manage the learning event and achieve the learning objectives
Proficient with Adobe Creative Suite (PhotoShop, Illustrator, After Effects) Microsoft Office Suite (Excel, Word, PowerPoint, Access, and Outlook)

Technical Instructional Designer / Trainer Resume Examples & Samples

Create training strategies to support a large system launch
Develop storyboards and interface with SMEs to validate core processes
Development of both class-room based learning and e-learning, using Captivate or Articulate
Create dashboards to provide training metrics to the entire organization
Gather requirements from stakeholders for training metrics for the program and be able to present those metrics to others in a meaningful manner
Utilize organizational development strategies to deliver training solutions, technical upgrades, and new application projects
Work with other members of the Instructional Design team as an integrated and cohesive team

Instructional Designer / Trainer Resume Examples & Samples

Analyzes content, target audience, job tasks, and learner environment to identify appropriate instructional strategies and define
Learning objectives
Works with business partners and Subject Matter Experts (SME's) to create collaborative customer-centric solutions
Develops training materials including presentations, instructor and participant guides, eLearning, classroom activities, practice exercises, and handouts that meet the needs of adult learners in a training environment
Conducts reviews of deliverables for instructional quality and soundness
Creates and establishes curriculum development and deployment timelines
Designs and develops assessment tools that measure mastery of course materials and evaluate ability to perform job-related tasks
Provides analyses to determine root causes and develop solutions
Creates and conducts instructor-led and webinar courses
Trains and communicates with diverse individuals
Participates in User Acceptance Testing (UAT) for software releases

Instructional Designer / Trainer Resume Examples & Samples

Proven working experience in instructional design and with instructional technology
Excellent knowledge of adult learning techniques
Lesson and cirriculum planning skills
Microsoft Suite
Training - Course Instruction
Training Certification
Be a U.S. Citizen
Visual design skills and ability to storyboard
Solid knowledge of course development software and at least one Learning Management System
Basic HTML and Flash programming knowledge

Program Designer & Trainer Resume Examples & Samples

Work collaboratively with stakeholders and subject matter experts to understand business needs and translate them into measurable learning and performance objectives
Use your proven written communication skills to transform concepts into tangible assets using technologies that are engaging, cost-effective, easy to create, and simple to maintain
Monitor and apply the latest best practices to develop compelling training content, webinars, job aids, and micro-learning in multimedia formats such as videos, podcasts, and e-learning
Lead and manage multiple training initiatives from concept to completion
Design evaluation strategies and tools for measuring the impact of training
Create train-the-trainer content and deliver ad-hoc training as needed
Outstanding written communicator and presenter with instructional, technical writing, or product marketing background
5+ years of experience in creating customer and/or sales enablement tools
Proven ability to work independently and collaboratively in a fluid business environment with shifting priorities and tight deadlines
Strong needs assessment, project management, and negotiation skills
Proficiency with productivity tools (MS Office, G Suite) and other development tools such as Camtasia, Adobe Creative Suite, etc
High aptitude and comfort level with testing new learning technologies and learning new software tools as needed
BA in Communication, Instructional Design, or related discipline
Work samples of instructional design, writing, and visual design

Healthcare Instructional Designer & Trainer Resume Examples & Samples

Evaluates and creates, the delivery of training material
Produces high quality documentation this is appropriate for its intended audience
Works with operations and training teams to identify changes and update knowledge base articles
Works with internal teams to obtain an in-depth understanding of the product and documentation requirements
Applies research, information gathering and analytical skills
Collects required documentation; verifies conformance of documents with standards
Assesses accuracy of detailed information
Tracks, maintains and produces regular and ad hoc reports
Handles detailed, structured problems
3-5 years Healthcare experience
7+ years of technical writing experience or equivalent combination of education and work experience (i.e. undergraduate degree and 4-6 years relevant experience)
Ability to quickly grasp complex technical concepts and make them easily understandable in text

Instructional Designer / Trainer Resume Examples & Samples

Demonstrated knowledge of instructional design techniques and models
Experience with training customer service or support agents
Experience using and/or teaching Business Intelligence systems, including Hyperion and Microsoft
Experience creating engaging online, self-paced instructional material
Experience developing and delivering training workshops of a technical nature to non-technical, functional users
Experience with a learning management system
Experience with Blackboard Learn 9.2
Experience with any of these software packages: ServiceNow, InContact, PeopleSoft, Microsoft Office, Google Documents
Evidence of effective communication skills both verbal and written

Sharepoint Designer / Trainer Resume Examples & Samples

1+ years of experience with SHAREPOINT tools 2013, including site definitions, Web parts, custom navigation, content types, search features, master pages, site templates, and page layouts
Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content
Create comprehensive documentation regarding SharePoint system operations (Tip Sheets and Manuals)
Experience working on/with a team (and client) as a contributor to complete SharePoint tasks in line with organizational goals
General knowledge of litigation support and processes
Knowledge of operational software development and architecture
Design engaging interfaces and graphic elements for SharePoint
Previous experience designing sites and components in a SharePoint 2010 environment which would be needed for this candidate to completely understand the design limitations and challenges within the SharePoint 2013 Server platform
Provide guidance on design approaches and recommendations within SharePoint, create wireframes and mockups for review, and help the client implement approved designs

Instructional Designer / Trainer Resume Examples & Samples

Apply research-based learning theory and proven instructional design principles to create engaging course designs and instructional materials within established project and professional processes
Identify appropriate instructional strategies and define learning objectives appropriate to end user, functional and technical level curriculum
Design, author, and edit complex eLearning, virtual, blended and classroom curriculum, programs and learning aids
Design/develop/implement eLearning, social learning, and mobile learning environments
Act as learning expert when determining, designing, and developing curriculum through research, team member input, and advanced functional/technical knowledge
Innovate and implement leading-edge methodologies using industry benchmarks
Provide advanced application of multimedia design and development, including graphic design, audio/video, and gaming/simulation
Apply various instructional design methodologies such as ADDIE and SAM within traditional and Agile projects
Write and communicate professional training materials in the English language
Remain current in industry trends and related technology
Provide thorough and detailed quality assurance of all course material
Provide outstanding collaboration and communication in visual, oral, and written form
Maintain accurate archives of course documentation and departmental tracking documents and provide timely updates/reports for client assessment
Deliver engaging instructor led and virtual instructor led training to various learning audiences and abilities
Work closely with clients, subject matter experts and project management to develop classroom and online course designs and templates for various course models
Support client instructors who need problem-solving and solutions
Bachelor’s degree in Instructional Design or related area required
Minimum of three years’ experience
Demonstrated alignment with professional competencies for instructional design
Demonstrated experience with Agile project methodologies
Demonstrated experience with ADDIE and SAM instructional design methodologies
Advanced proficiency with Adobe Captivate, Techsmith Snagit, Adobe Acrobat and Microsoft Power Point
Advance writing and editing skills
Experience in creating original, interactive learning content
ERP training experience highly desirable
Test Case / Script Development
Test Strategies
Testing Environments

Instructional Designer / Trainer Resume Examples & Samples

Work closely with clients, subject matter experts and project management to develop
Candidates must be able to obtain and maintain a US Secret security clearance
Instructional Design and Dev

Instructional Designer & Trainer Resume Examples & Samples

Build and sustain a thriving ABC Sales University curriculum – from a Sales Executive’s first day of on boarding, to their first several years of development, and ultimately, through increasing levels of responsibility in the Sales organization
Build and sustain effective relationships throughout the company – especially with Sales Leadership, the Business Operations organization and Human Resources
Ensure strong linkage of training programs to overall business initiatives and sales goals
Align sales training programs to selling competencies, evaluating gaps in current and desired state and selecting and overseeing tactics to improve results
Stay abreast of leading delivery methodologies that support learning effectiveness for the modern learner in today’s world. Must actively cultivate information resources to learn about innovations in delivery technology, blended and social learning, learning management systems, and delivery methods. Develops and delivers all training modes and materials such as written instruction, instructor led courses, eLearning, web-based training, pod casts, WalkMe, role play, and videos. Keeps alert to an ever changing marketplace of choices and makes recommendations as the learning environment and choices evolve
Consistently use agreed upon processes, procedures, and templates that will result in effective learning solutions. Creates and uses work plans, instructional design plans, story boards, scripts, notes and project management schedules
Monitor end-user feedback and development efforts to facilitate continual improvement of documentation and training materials
Works collaboratively with other departments and subject matter experts to ensure strategic alignment, define learning objectives and accuracy of sales training content
Facilitates instructor led workshops, webinars, vILT and other modes of training communication and manages contracted facilitators as needed
Communicate any risk or issue that may hinder or impede the success of the training experience, skill development of the learners, or future business with customers
Participate in the evaluation of the effectiveness and ROI of training initiatives
Collaborate with cohort of Field Training associates to balance workload in a proactive, team-oriented manner
Must be willing to travel up to 25% of the time
Performs related duties as assigned
To provide a world class learner experience and to drive outcomes, must have an exceptional ability to learn and understand each business to determine the delivery strategy that will best meet their needs
Excellent presentation, organizational, verbal, written and interpersonal skills Ability to communicate effectively, in English, both orally and in writing with a variety of levels of an organization; editing, proofreading, and composition skills required
Skilled at identifying requirements, key messages, key stakeholders, and developing the approach to effectively share the information within the department as well as across the organization
Ability to juggle multiple projects simultaneously and produce high quality results with attention to detail
Strong proficiency with all Microsoft Office applications and advanced Power Point skills. Experience with web authoring tools (e.g., Dreamweaver, Lectora, Captivate, Flash, etc.) and Learning Management Systems Strong computer skills; experience using HTML, Articulate Storyline, TechSmith Camtasia, Flash, Adobe Illustrator, Photoshop, or other corporate intranet content management tools. Experience in photo-editing and document-design, including template development
Strong business background is essential; knowledge of the pharmaceutical industry a plus

Instructional Designer & Trainer Resume Examples & Samples

Coordinating with process and other internal subject matter experts to ensure documented processes are up-to-date, translating complex processes into simple, end-user-focused solutions
Communicating real time changes and business decisions
Format, develop, write and communicate articles in an easy to read and follow format
Creating, maintaining, and optimizing content on a global scale and helping define the content delivery strategy with media to support learning (e.g., visual aids for face-to-face, various multimedia for e-learning and online)
Anticipate agent needs and services and participate in the continuous evolution of the content management program
A lesser but no less important component of this role will involve training responsibilities to include
Establishing vendor expectations on training programs, curriculum design and strategy
Strong partnership and collaboration will be required to support the vendor in the implementation and measurement of training
Training venues will include CBT, web, facilitator-led training and blended solutions
You will design and implement training through partnerships with multiple Customer Operations outsource vendors; establish a sharing of best practices in key areas between vendors and ViaSat
Collaboration across multiple functions and multi-faceted delivery mechanisms
Able to flex and adjust priorities based on business needs

Instructional Designer / Trainer Resume Examples & Samples

Bachelor's Degree or equivalent Healthcare experience required
At least 2 years of Medicaid claims/policies and procedures knowledge required
Experience resolving and following up on claims
Extensive CMS-1500 claim knowledge
Required to travel in Las Vegas 75% of the time
Customer Service skills
Ability to work independently
This position requires a Nevada fingerprinting and Federal background check

Senior Instructional Designer & Trainer Resume Examples & Samples

Provides high quality product training to Mentor Graphics customers, business partners, and employees in person or online using approved training curriculum, student materials, instructor tools, presentation tools, and other documentation
Develops a thorough understanding of new and existing Mentor Graphics Capital software products in order to develop and deliver training including hands on examples/labs. Becomes a subject matter expert in the Capital product
The instructor’s job responsibilities will be focused on curriculum development based on release schedules, priorities, resources or other requirements as well course delivery. The amount of time on development vs. delivery will be driven by customer demand
Updates learning products with information about new features and functionality based on approved release and development schedules
Participates in software implementations/adoptions; provides customized consultation and training for customers as needed
Researches, recommends, develops and trains on new Capital tools to ensure learning products keep pace with industry trends and future learner needs
Oversees beta test activities and special projects for Mentor Graphics Education Services as needed
Demonstrates and models leadership qualities for all Education Services personnel
Bachelors EE or ME or equivalent work experience in relevant product area
Experience in electrical systems and/or electrical harness design, using, supporting, selling or marketing the product area
Developing and/or delivering training; or equivalent combination of education and experience is highly recommended
Strong knowledge of adult learning theory and experience in technical training development, preferably in a technical environment is a plus
Prior customer facing experience required
Prior experience with Mentor Graphics products a plus
Ability to gain strong knowledge of existing and new Mentor Graphics Capital products is required
Ability to determine appropriateness of training materials for multiple learner audiences based on learner skill level and learning style is required
Experience with presenting to an audience and good presentation skills
Must possess excellent customer-focused writing and editing skills. Must be able to reduce complex concepts to digestible, easy-to-understand topics for student consumption. Must possess excellent knowledge of English grammar. Ability to learn, teach, and effectively use writing/authoring tools such as Word, PowerPoint, Camtasia or comparable development tools is required
This position is required to solve complex problems, and has wide latitude for independent judgment
Must have the ability to plan and independently execute work with minimal supervision
Must have demonstrated ability to work exceptionally well in cross-functional team environment, works collaboratively and effectively within a team; this position has recurring contact with Senior-level internal and external contacts, and may serve as the primary spokesperson on significant matters
Demonstrated ability to respond effectively to multiple conflicting priorities, manage changing priorities and respond to unexpected changes
Must possess acceptable time management communications, inter-personal, verbal, listening, problem solving, and trouble-shooting, decision-making and organizational skills
Communicates time frames of projects or assignments, gathers the appropriate info by asking relevant questions, shares information from meetings and provides feedback on results from those involved
Reacts well in collaborative discussions, clarifies situations, remains open to all sides, stays focused on resolution, develops others' and own ideas, initiates action and closes discussions with clear summaries
Flexible on location in the US, some international travel involved

Instructional Designer, Trainer Resume Examples & Samples

Deliver training and education programs that improve job skills and prepare employees to leverage RGA system enhancements using proven platform and one-on-one techniques that facilitate participation while employing accepted adult learning methodologies
Interview Subject Matter Experts (SME) to determine business-specific aspects of systems and work with SME’s to design training programs, including learning objectives, handouts, job aids, user manuals, corporate communications and resource materials that are pertinent to training being delivered
Collaborate with Change Management & Business Owners to develop and maintain end-user manuals for system changes/enhancements that support accepted processes and procedures while increasing employee productivity and accuracy
Design and conduct pre and post-course assessments as appropriate demonstrating knowledge or skill transfer improvements that meet or exceed stated objectives and enter training results into tracking logs
Consult with US Operations Business Owners to identify needed employee training, assess job improvements following delivery of training and education programs and modify programs accordingly based on job improvements and post-course evaluations
Maintain regular and predictable attendance
Perform other duties/projects as assigned
5-8 years equivalent related experience in platform training
Basic Microsoft Word skills
Advanced Microsoft Excel skills
Basic Microsoft Outlook skills
Intermediate SQL skills
Intermediate Query skills
Must be flexible and adaptive to change
Advanced oral and written communication skills
Takes initiative and is accountable
Ability to translate needs/processes into replicable training materials for delivery
Investigative skill ability
Basic goal setting skills
Change initiation skills
Intermediate analytical and problem solving skills
Ability to share and impart knowledge
Value judgment ability
Ability to balance detail with departmental goals/objectives
Ability to work well within a team environment and seek involvement from others to solve problems
Ability to train others using proven platform training skills
Ability to conduct one-on-one training
Demonstrated adult learning skills
Ability to negotiate and persuade others
Ability to deal with conflict

Instructional Designer / Trainer Resume Examples & Samples

Bachelors’ degree, with an emphasis in Adult Education, Instructional Design, Human Resources Management / Development, Business, or related field
At least 5 years’ instructional design experience including development and delivery of multi-modal training content within a Learning Management System environment in a corporate setting
Facilitation experience delivering WebEx, VILT, online, and classroom instruction for classes of 15 students or more on various topics such as new hire orientation, business applications/systems, customer service, HR topics, management/professional skills & process improvement, etc
Certification in Instructional Design/Development or related discipline
Knowledge of adult learning principles and instructional design best practices
Must be able to develop and deliver practical, user-friendly materials, job aids, and eLearning content to reach a diverse and distributed workforce
Expertise in managing cross-organizational projects with a focus on quality and a sense of urgency
Demonstrated knowledge of adult education principles, practices, and processes
Knowledge of organizational development, change management, and human resources management practices
Exceptional customer service skills with demonstrated ability to build and maintain positive working relationships
Ability to communicate with staff of all levels in a dynamic and adaptive manner
Able to prepare and adapt content for multiple delivery methods including VILT, ILT, eLearning and paper-based self-study
Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, etc.)
Ability to use learning tools & technology to develop and deliver training, including Articulate Storyline, Captivate, Camtasia Studio, and other related authoring tools

Designer Trainer Resume Examples & Samples

Possess a High School Diploma/GED or higher
Possess a two (2) year technical degree or higher from an accredited institution
Proficient in Microsoft Office (Word, Excel, Powerpoint)
Two (2) years experience in a manufacturing environment
Experience in an industrial minerals setting
Experience as an instructor in on the job training
Experience developing work instructions, standard operating procedures, or similar documents

Download Designer Trainer Resume Sample as Image file