Trainer Specialist Resume Samples

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GL
G Littel
Geraldine
Littel
840 McDermott Extension
Philadelphia
PA
+1 (555) 272 2559
840 McDermott Extension
Philadelphia
PA
Phone
p +1 (555) 272 2559
Experience Experience
Chicago, IL
Trainer Specialist
Chicago, IL
Padberg-Welch
Chicago, IL
Trainer Specialist
  • Create/Improve training modules and material on a regular basis
  • Provide training/knowledge for driver - Monitor effectiveness of the training by providing knowledge check and assessments
  • Planning & Analysis - Establish, achieve, and report on milestones periodically to the Acquisition Lead
  • Continuously identify opportunities to improve the quality of driver
  • Support the Acquisition Lead in terms of assessing driver quality results and performance targets
  • Flexibility to work varying schedules
  • Build and develop a competent training team, encouraging cultural inclusiveness and sharing of plans, objectives and results
San Francisco, CA
Applications Specialist Trainer
San Francisco, CA
Ebert, Ondricka and Gorczany
San Francisco, CA
Applications Specialist Trainer
  • Seeks constant improvement in work processes and techniques to increase department productivity
  • Provide troubleshooting efforts to resolve application problems
  • Responsible for entering complaints resolution to ensure that proper and satisfactory responses and results are provided to customers
  • Provide product and applications phone support to end-users, field personnel and dealers for histology, immunohistochemistry
  • Provide training and support for Leica Biosystems Products
  • Conducts research to obtain support information if necessary. Proposes alternative solutions to customers for a variety of issues
  • Participates in Sales and Customer training. Prepares hand-out material and formal product presentations along with practical exercises
present
Phoenix, AZ
System Specialist / Principle Trainer
Phoenix, AZ
Champlin, Mertz and Lesch
present
Phoenix, AZ
System Specialist / Principle Trainer
present
  • Master both the respective Epic module and the relevant operational workflows
  • Develop and maintain Epic course curriculum along with all training materials for the respective Epic application
  • Build, test, and maintain the training environment
  • Ensure all classroom training and related training materials adhere to current Hackensack Meridian Health policies and procedures
  • Conduct training for all new and existing staff utilizing Epic in preparation for system activation
  • Design and develop end-user competency exams
  • Lead training efforts stemming from software upgrades and updates. Coordinate closely with system analysts in order to develop proper training in consideration of all end users roles to ensure effective training in advance of software updates and new version releases
Education Education
Bachelor’s Degree in Scientific
Bachelor’s Degree in Scientific
Baylor University
Bachelor’s Degree in Scientific
Skills Skills
  • Excellent time-management skills, a "can-do" attitude and ability to effectively meet critical deadlines
  • Ability to develop training and execute on deliverables with little guidance
  • Demonstrate knowledge and application of adult learning principles
  • Able to handle multiple projects simultaneously
  • Keep up to date and continue to learn as new products become available
  • Dynamic presentation and facilitation skills and able to present information in a clear and concise manner to a diverse population
  • Plan, develop, and provide training and staff development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, coaching, and workshops
  • Monitor quality and sales aptitude by listening to calls and providing coaching feedback to the leadership team
  • Ensure associates participate in computer based training as applicable to their job function
  • Proficient in MS Word, Excel, Outlook and PowerPoint
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15 Trainer Specialist resume templates

1

Security Trainer Specialist Secure Works Resume Examples & Samples

  • Develop and support an information security awareness and training program
  • Responsibility to deliver classroom type training to internal resources and customers
  • Manage relationships with customers concerning training delivery
  • Identify the information security awareness topics, according to the business and technology needs
  • Develop the appropriate metrics, dashboards and reporting mechanisms in order to measure the
2

Trainer & Instructional Design Specialist Resume Examples & Samples

  • Use adult learning principles to adjust for the target audience
  • Ensure a consistent training experience at all levels
  • Ability to design, develop, create, track and implement project plans
  • Ability to work in a fast paced, multiple project environment on an independent basis and with minimal supervision
  • Create effective instructional content that conforms to prescribed internal customer requirements
  • Conduct development of specific discipline areas and utilize this information to enhance the student's learning experience
  • Develop user manuals to be the most effective for users
  • Provide subject matter expertise for a variety of content development initiatives
  • Review/Revise instructional content, including the quality assurance of content created by others
  • Responsible for managing learning management system and training tracking and reporting
  • Maintain a professional and courteous demeanor with all
  • Provides courteous and friendly service to all team members, co-workers, vendors and all other departments
  • Assists in committees
  • Performs other related duties as assigned/required
  • Demonstrated experience and results in building and operationalizing processes
  • Strong understanding and demonstrated knowledge of training measurement and evaluation
  • Strong project management, project planning, communication skills, and time management skills
  • Demonstrated experience consulting with stakeholders to positively impact results through recommended learning solutions
  • Strong listener who effectively probes for understanding using a diagnostic approach
  • Strong knowledge and application of Word, Excel, and PowerPoint
  • Ability to thrive in a high pace, dynamic and growing business
  • Ability to work successfully with ambiguity
  • Strong self-starter
  • Strong presentation and group facilitation skills
  • Proficient in the operation of common audio / visual equipment
  • Proficient at writing, proofing and assisting with the production of learning and development communications and multi-media materials
  • Ability to communicate effectively in one-on-one, small group, and large group situations
  • Excellent organizational and coordination skills
  • Working knowledge and skills of positions under supervision
  • Pleasant personality, team oriented and enjoys working with and assisting people
  • Excellent written, verbal and interpersonal and communication skills required
  • Proven experience working in an organized, methodical, and detailed oriented environment required
  • Ability to apply judgment and reasoning to variety of situations
  • Experience working with e-learning authoring software such as Lectora, Articulate Studio, Storyline or Camtasia a plus
  • BA/BS or equivalent
  • 2-4 years experience in training to include adult-learning practices, training program development, curriculum development, as well as rollout and implementation
  • Intermediate to advanced skill in Microsoft Word, Excel, PowerPoint, Outlook and email
3

Metadata Specialist / Trainer Resume Examples & Samples

  • Responsible for training Network Operations, Production Units, Programming, and Engineering in the proper use of a variety of metadata collection systems
  • Create training videos and handouts
  • Project tracking and documentation
  • Maintain knowledge of and provide guidance on the use of various established and evolving metadata schemas for digital image and video collections
  • Software evaluation, testing and troubleshooting
  • “Hands on” approach to database maintenance including additions, deletions, research, correction and cleaning
  • Leverage existing and implement new technologies in the data management arena to deliver an improved Content database
  • Engage and partner with third party vendors, engineering and other parties as required
  • Provide quality service to Golf Channel’s internal and external customers in all assigned tasks, while upholding Golf Channel’s values at all times
  • Experience as a trainer or similar role preferred
  • MySQL or SQL knowledge preferred
  • Ability to translate user requirements into technical specifications and systems
  • Extraordinarily detail-oriented
  • Cataloging experience in a library or archive setting preferred
  • Ability to multi-task, prioritize and execute on assigned deliverables
  • Experience with data analysis, quality control, and extraction and cleaning tools
  • Ability to work within a broadcast organization
  • Must be able to work a flexible schedule
  • Golf knowledge preferred
  • Troubleshooting skills; technical support experience preferred
  • Software development or database experience a plus
4

Metadata Specialist / Trainer Resume Examples & Samples

  • Ability to multi-task, prioritize and execute on assignments
  • Standard business hours are Monday through Friday 8:00-5:00; Hours may vary including evening / weekends / overtime
  • Experience with data analysis, quality control, and extraction and cleaning tools preferred
5

Trainer Specialist / Technical Analyst Resume Examples & Samples

  • Lead and/or conduct a full range of training activities in support of government operations. This includes, but may not be limited to training needs analyses, training course development and updates, interactive multimedia training development and/or update, training coordination and site setup, classroom and virtual training execution, formative and summative evaluations, functional area feedback, and lessons learned
  • Assist in the monitoring and tracking of training readiness for customers and project stakeholders
  • Conduct training in classroom and field environments, in varying weather and climatic conditions, and at military installations
  • Training includes training for WMD-CST, CBRN Enhanced Response Force Package (CERFP), and Homeland Response Force (HRF) personnel and will cover CBRNE and Weapons of Mass Destruction – Elimination WMD-E equipment and topic programs of instruction, training materials and training courses; conduct training and assess training effectiveness; and provide technical and analytical assessments to enhance survivability, safety, and sustainment operations during an intentional and unintentional release of CBRN materials during natural or man-made disasters within the United States (US) and US Territories
  • Assist in the development of training packages, review, comment on, and develop training-related documents, plans and reports, draft technical papers, work closely with project teams, monitor cost and schedule of projects, participate in project evaluations, respond to customer inquiries, and verify product technical quality
  • Support regularly scheduled training meetings with the customer to identify current and future needs, and to recommend training improvements where necessary
  • Expected to grow into a primary liaison role between Leidos and the customer for all matters related to training
  • Technical backgrounds relevant to CBRNE Defense and uniquely equipped to teach and support the Advanced Applied Science Program
  • Bachelor’s degree in scientific or engineering field with five to ten years of professional experience in civilian or military training arenas
  • Strong interpersonal skills and an ability to interact effectively with team members, senior managers, and clients
  • Demonstrated experience working professionally to meet customer requirements
  • Demonstrate a thorough understanding of and experience in the training military CBRNE Defense equipment
  • Excellent data gathering and writing skills
  • Skilled in the Microsoft Office suite of tools
  • Experience conducting training needs analyses and developing course materials
  • Willing to travel up to 60% CONUS to support operational requirements
  • Ten (10) years of direct curriculum development and instructional experience with NGB and the CBRNE Response Enterprise, DoD, or NGB WMD-CSTs
  • Expert in the field of CBRNE Defense, with experience in related fields such as synthetic and analytical chemistry, radiological protection, biological agent production, formulation and identification, and biological aerosol fate and transport
  • Improvised Explosive Device (IED) Awareness (IEDA) Training
  • Survey Equipment Capabilities: ten (10) years’ experience training, supporting and operating high-end analytical equipment for the WMD-CSTs and first responders and offer a wide array of environmental analytical field knowledge
  • Knowledge of traditional and non-traditional chemical/biological agent (NTA) threats
  • Firsthand experience developing and/or conducting training in chemical demilitarization and/or CBRNE operations
  • Technical equipment aptitude – mechanical, electrical, pneumatics experience and/or understanding
  • Interactive multi-media instruction development and execution experience
  • Familiarity with the ADDIE model for instructional design
  • Experience with IACET certification for training providers
6

Technical Trainer Technical Specialist Resume Examples & Samples

  • Bachelor's degree in instructional technology or related field
  • 7+ years experience desigining adult training
  • 7+ years experience developing instructor guides
  • 7+ years experience researching, analyzing, designing, developing, delivering, and evaluating instructional interventions in an adult training environment
  • 7+ years experience in learning management/content management systems equivalent to Blackboard
  • 7+ years experience conducting group facilitation
  • TS/SCI with Poly required
7

Trainer & Developer Specialist Resume Examples & Samples

  • Performs tasks under normal direction of the Learning and Development Manager; originates/produces imaginative or innovative instructor-led learning methods to influence and motivate companywide internal to willingly accept and retain new knowledge, skills and abilities
  • Disseminates information on available instructor-led learning courses and encourages attendance; provides input on Learning and Development department communication materials; analyzes employee feedback and performance data to measure, identify, and eliminate performance gaps, and to coordinate the deployment of instructor-led learning programs
  • Confers with Learning and Development Manager to gain knowledge of specific work situations requiring employees to better understand changes in policies, procedures, regulations, products/services, and technologies; creatively develops and facilitates new programs as needed; works with subject matter experts to identify training needs stemming from new or revised policies/procedures
  • Maintains knowledge on adult learning theory, facilitation skills, and emerging training technologies up-to-date by attending training classes, courses, seminars, exhibits, trade shows, etc
  • Analyzes trends, researches and proposes best practices in technology, delivery methods, and customer satisfaction; assesses departments' current and future learning needs and gaps; provides research, analysis, consulting, and coaching to close departmental gaps as appropriate. Teach new instructors; learning programs on new products/services, system software or system changes and teaching procedures
  • An experienced mortgage professional with a minimum of 2 years of experience as an instructor-led trainer with advanced computer skills in word, excel, publisher and graphic experience. Basic knowledge of learning management systems (LMS)
  • A Bachelor's degree is preferred
  • Bilingual needed
  • We are seeking someone who has excellent customer service skills and working in a team environment
  • Having excellent interpersonal, verbal and written skills are a must
  • The candidate must be a self-starter who is reliable, detail oriented and the ability to work unrestricted hours
  • Strong relationship building a must, along with strong written and verbal communication skills
  • Ability to analyze issues and create effective resolutions, while managing multiple projects at one time
8

Account Specialist Trainer Resume Examples & Samples

  • Maintain ongoing training and educational opportunities for employees in coordination with all State and Federal regulations and in areas that would improve employee development and improve capabilities
  • Work with department leadership to audit accounts, transactions, and all related operations across the Revenue Cycle using the established formats to evaluate for quality and accuracy against predetermined expectations
  • Review, monitor, and document employee’s performance; assess and document competencies and recommend measures to improve employee’s performance when appropriate
  • Develop and maintain “super user” capabilities in technology applications and all other related information systems, tools, technologies, and processes; assist other employees as needed to ensure all tools are fully utilized to create an efficient and effective department
  • Focus on attaining daily productivity standards, recommending new approaches for enhancing performance and productivity when appropriate
  • Comply with and adhere to all regulatory compliance areas, policies and procedures, and "leading practices"
  • Communicate and market education programs to a broad target audience using appropriate methods based on identified/assessed needs
  • Develop materials, content and tools to support effective training to improve knowledge and performance
9

Medical Assistance Specialist, Trainer Resume Examples & Samples

  • Identifies training opportunities, develops training plans and curriculum, and delivers training to newly hired and existing Medical Assistance Specialists (MAS) and MACSC staff. Serves as a designated trainer and specialist in a call center environment dealing with provider and client concerns
  • Present, guide/drive, and/or support in skill trainings, huddles, and lectures
  • Provides essential training for new and current staff on HCA's provider and client processes and procedures
  • Serves on special project assignments as needed to develop modifications to management of call center procedures
  • Provides instruction, assistance and training to new and current call center staff on screening, program eligibility, scope of care, and client and providers' rights
  • Seek methods to streamline policies and procedures to enhance MACSC customer service
  • Plans, develops and maintains the information on the electronic desk manual accessed by MACSC and other HCA staff
  • Digitally documents and/or updates all processes followed in MACSC involving how calls are handled for both clients and providers
  • Researches and identifies workflow and system problems; recommending and implementing new/revised procedures and monitors ongoing system operations
  • Monitor and review trainees to confirm they understand and retain material trained
  • Serves as a quality assurance monitor for call center staff
  • Provides lower level staff clarification and guidance while dealing with complex and difficult customer calls
  • Proficient in the use of P1, SIEBEL, Word
  • Individual, small group, and/or group presentations
  • A cover letter
  • Current resume
  • Three professional references
  • Persons under final consideration for initial appointment with HCA are subject to a background check*
10

Trainer Specialist Resume Examples & Samples

  • Develop training assessments and gap analysis to determine requirements and opportunities for employee development
  • Participates in the design, development and delivery of on boarding experiences and career development plans for employees
  • Ensure all employees participate in new hire on-boarding process
  • Monitor quality and sales aptitude by listening to calls and providing coaching feedback to the leadership team
11

DLR Trainer Specialist Resume Examples & Samples

  • Provide training/knowledge for driver
  • Monitor effectiveness of the training by providing knowledge check and assessments
  • Continuously identify opportunities to improve the quality of driver
  • Keep up to date with happenings by coordinating proactively with key departments such as Safety, Marketing, Driver Acquisition, Planning & Analysis
  • Establish, achieve, and report on milestones periodically to the Acquisition Lead
  • Bachelor degree or higher in Personnel Management / Industrial Phycology or related field
  • 2 - 5 years’ experience in training or experience in internal instructor
  • Over 2 years working experience of professional training in large-scale manufacturing enterprises is preferred
  • Leadership skill
  • Good human relation
  • Ability to use Microsoft Offices
  • With strong sense of responsibility, have good professional ethics and professional conduct
  • Proactive, with good ability of coordinate
  • With strong ability to work under pressure, can adapt business trip and work overtime
  • Good in English
12

Trainer Specialist Resume Examples & Samples

  • Create/Improve training modules and material on a regular basis
  • Provide training/knowledge for driver - Monitor effectiveness of the training by providing knowledge check and assessments
  • Continuously improve quality parameters to make sure it is align with what is desirable for the team
  • Support the training requirements for new projects, app feature and so on
  • Support the Acquisition Lead in terms of assessing driver quality results and performance targets
  • Build and develop a competent training team, encouraging cultural inclusiveness and sharing of plans, objectives and results
  • Keep up to date with happenings by coordinating proactively with key departments such as Safety, Marketing, Driver Acquisition
  • Planning & Analysis - Establish, achieve, and report on milestones periodically to the Acquisition Lead
13

Global Technical Support Specialist & Trainer Digital Solutions Resume Examples & Samples

  • Troubleshooting, resolution and tracking of reported IoT Software issues
  • Provide quality customer support to customers in response to system alerts, customer phone calls, emails and the Salesforce Ticketing System
  • Timely escalation of high priority network / infrastructure problems and work with the entire support team and assigned engineers toward resolution
  • Provide technical support during the technical meeting, product presentations and negotiations
  • Perform analytic and diagnostic studies to determine most suitable technical solution to meet customer needs
  • Prepare and deliver technical presentations and demonstrations for both internal staff and customers on complex product issues
  • Offer product / solution / service related training on ABB digitalization and IoT technologies based on prepared training materials
  • Prepare and check technical articles, white papers or similar for publication
14

Specialist Internal Technical Trainer Resume Examples & Samples

  • Conduct technical training classes in either a traditional or virtual classroom environment
  • Will deliver most courseware with some limited difficulty
  • Invests significant time learning new course material
  • Delivers pilots and new course T3 Instructor training when possible
  • Reviews and tests lab projects in conjunction with course development
  • Functions as course owner as defined in the Academy Standard Operating Procedures
  • Works with Academy developers to rectify deficiencies and on course enhancements
  • Provides mentoring, supervision and advice to internal and external Technical Instructors
  • Maintains a professional image in and out of the classroom
  • Takes ownership for training quality
  • Utilises recognized acceptable training techniques when delivering training
  • Participates in Academy conference calls, meetings and planning sessions per management directive
  • 3+ years experience as an instructor in a technology related field
  • Proven ability to mentor and advise colleagues
  • Suggestions and opinions are regarded highly by colleagues
  • Willingness to attend and utilise concepts taught in instructor skills training courses
  • Highly developed organisational skills, with specific demonstrable experience handling large numbers of projects and tasks for a large geography
  • Ability to work calmly and effectively in classroom situations
  • High level of attention to detail, particularly with operational and administrative duties accurately and on time
  • Proven track record of working effectively with minimal supervision
  • Outstanding human relationship skills, particularly in handling students in a training environment
  • Excellent verbal and written communication skills. Must be able to successfully interact with customers, partners, vendors, and employees within and out of the classroom
15

Applications Specialist Trainer Resume Examples & Samples

  • Provide product and applications phone support to end-users, field personnel and dealers for histology, immunohistochemistry
  • Log calls into Customer Support Database
  • Provide troubleshooting efforts to resolve application problems
  • Participate in development of training materials and conduct classes and labs for customers, employees, and others as needed
  • Conduct applications project in Customer Support Laboratory Responsible for addressing application, instrument and training issues
  • Provide training and support for Leica Biosystems Products
  • Required to perform instrument training
  • Quickly responds to customer inquiries and requests regarding products, questions and technical problems
  • Conducts research to obtain support information if necessary. Proposes alternative solutions to customers for a variety of issues
  • Responsible for entering complaints resolution to ensure that proper and satisfactory responses and results are provided to customers
  • Maintains a high level of customer satisfaction
  • Conducts all duties with the highest level of professionalism
  • Completes Lab projects as assigned
  • Is able to effective communicate with both internal and external personnel
  • Attends and participates in group meetings, advisory groups, etc., as needed
  • Participates in Sales and Customer training. Prepares hand-out material and formal product presentations along with practical exercises
  • Seeks constant improvement in work processes and techniques to increase department productivity
  • Knowledge and understanding of specialized histology such as immunohistochemistry and the company's products and/or services
  • Demonstrates advanced knowledge and proficiency on one or more products
  • Strong Customer Satisfaction Skills
  • Three or more years of histology experience or equivalent
  • Must have strong immunohistochemistry experience
  • Research background preferred not required
16

Trainer Specialist Resume Examples & Samples

  • A bachelor’s degree is required
  • At least 3 years training experience
  • Demonstrated ability to develop effective training presentations
17

AMR Trainer / MU / Quality Support Specialist Resume Examples & Samples

  • In conjunction with market leadership, ensures credentialing packets are complete and submitted timely for all new clinician adds. In conjunction with the AMR Director, teaches and promotes standard utilization and standard workflows that are in alignment with the enterprise expectations and policy
  • Perform preliminary assessment of new physician practices prior to Go-Live. *Onsite competency assessments of AMR workflows (both clinical and non-clinical) that have been accepted as standard best practice for efficiency on an ad hoc basis, and will assist leadership with any resulting action plans to correct inefficiency. *Accountable for staff and clinician AMR use and development -specifically in the on-boarding period to enhance technical acuity and capabilities of the employed clinician or staff member, ensures new staff and clinicians have proper "Super User" preceptors, and complete learning modules. Conducts regular and as needed education sessions for staff in physician practices in a classroom environment. Selects appropriate instructional procedures or methods such as individual training, group instructions, self-study, lectures, demonstrations, presentations, simulation exercises, role-play, and computer based training. Collaborates with the Corporate AMR Director to organize & maintain training manuals, policies, and procedures as related to training and education of physicians and staff. Works with local leadership and AMR Director to schedule training resources as needed to ensure all MU goals are met and all providers can successfully attest
  • Performs regularly scheduled AMR utilization assessments of clinicians and clinical staff to identify training needs and promote standard wordflows-- as needed and specifically in the first 90 days of utilization. Communicates hardware, software, and workflow recommendations if noted
  • Working alongside local market Practice Directors, Managers and Super Users to ensure all items listed on go-live project plans are completed within 90 days of reported or as needed, collaboration with local IT to ensure go-live preparedness
  • Conducts needs analysis studies and confers with Directors, Managers, Corporate AMR Director to determine training needs
  • Participates in reviewing AMR specific policies and best practices. Identifies training needs related to non-compliance, organizational goals and processes, business and informatics systems or changes in procedures, regulations or services. Performs AMR related policy audits
  • Maintains records of change requests and prepares reports and utilizes corporate reports to monitor and enhance performance. Will meet with Division AMR Director monthly to discuss outliers in performance and utilization and to report needs related to the progress of trainees. Reports include but are not limited to the following: Care Check Data, P4P Dashboard, Oversight Progress Report, CHS Medications, etc. Makes system changes in accordance with role/permission access and with applicable policies
  • Consults with local market leadership, e.g. VP of Physician Practices, Medical Director, and Medical Informatics officer on strategic development of necessary resources to achieve accountability and organizational goals and to ensure interoperability among software applications
  • Collaborates with the MU teams and local market MU champions to target utilization that promotes meeting all applicable MU measures
  • Collaborates with local practice leadership to communicate AMR changes or significant AMR related information to staff and clinicians
  • Knowledge of health care informatics and Electronic Health Records systems
  • Knowledge of governmental regulations and compliance requirements
  • Ability to plan, organize, lead, and supervise
  • Ability to counsel/discipline personnel as requested or as may become necessary
  • Ability to communicate effectively both in writing and verbally
  • Ability to exercise initiative, sound judgment and problem-solving techniques in the decision-making process
  • Ability to build consensus, motivate disparate team members, handle difficult situations, and provide conflict resolution
  • Ability to develop and maintain effective relationships with medical and administrative staff, patients, and the public
  • Ability to handle information in a confidential manner
18

EMR / PM Trainer & Support Specialist, EMR DV Resume Examples & Samples

  • Maintains established hospital and departmental policies and procedures, objectives, performance improvemen tprogram, safety, environment of care, management of information, and infection control standards
  • Utilizes excellent customer service skills at all times
  • Complies with federal and state law and accrediting and licensing agencies at all times, to include but not limited to,the Joint Commission and federal compliance regulations
  • Communicates with and assists other members of the health care team
  • Responds immediately to phones, patient requests, pages and clinic alarm systems
  • Serves as a specialist user of the EMR and PM systems assisting all operators (providers, nurses, clerks) with issues, concerns and problems
  • Serves as primary staff, utilizing excellent and appropriate telephone skills to answer telephones, routes and responds to messages. Performs troubleshooting and support functions to end users as appropriate in a complete and courteous manner
  • Verifies accuracy and completeness of input data, scanning and makes changes and corrections as needed
  • Communicates approved changes and updates in the EMR and PM to all users by sending messages, manually and electronically through EMR and other methods
  • Maintains a variety of directories including but not limited to referring sources, new/transferred/terminated employees, operator groups, provider listings, etc
  • Performs weekly and monthly report tasks as directed by CEO, IT and/or Clinic Administration staff
  • Demonstrates minimum acceptable knowledge,skills and abilities necessary to access MGHnet, McKesson, Athena net and other reference material
  • Provides training to new physicians, midlevels, nurses, MAs, residents, medical students, visiting specialists and new clerical users as assigned
  • Collaborates with the EMR manager, CEO and ITto assure that training throughout the system is consistent and accurate
  • Assists in the development and updating oftraining documents and material for new users
  • Researches and assists with appropriate projects, situations and/orproblems as assigned
  • Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and professional conferences
  • Participates and attends meetings and inservices as required and/or assigned
19

Trainer / Instructional Design Specialist Resume Examples & Samples

  • Experience in Public Health, HHS, or CDC
  • Must be comfortable in rapidly changing and sometimes ambiguous work situations
  • Deliverables executed must adhere to all federal, HHS, and CDC IT security and privacy policies, standards and procedures
  • Must have ability to travel: Actual training locations may differ with approval of the CDC based on location/cost-savings for participants or CDC, or a combination of these and other factors, following discussions after award of the contract and written adjustment of the work plan. See www.cdc.gov/nceh/lead for information for location of currently funded State and other Childhood Lead Poisoning Prevention Programs
  • Familiarity with behavior change theories, health communication and education frameworks, and evaluation methodologies and strategies
  • Demonstrated knowledge of key public health education and health promotion concepts, including principles of adult education, behavior modification techniques, instructional design, curriculum development, methods of workshop delivery and evaluation
20

Instructional Design Specialist / Trainer Resume Examples & Samples

  • Working with content experts to develop learning outcomes, learning activities and course materials
  • Teaming with Quality & Production Engineering to coordinate/support skills training that is based on customer/program production specifications
  • Conducting pre-design analysis to produce step level descriptions or flow charts of job tasks
  • Producing curriculum, course, module plans and story-boards for the development of both paper based and multi-media training materials, including electronic performance support systems
  • Conducting developmental testing, validation, and usability testing to ensure the effectiveness of training materials and training interventions
  • Developing and maintaining products using mechanized support tools including desktop publishing, spreadsheets, presentation packages, Website authoring, "help file" authoring, graphics packages, and office management systems
  • Evaluating courses to identify areas that might be improved
  • Training instructors on how to present materials to employees
  • Working closely with and providing guidance to on-the-job (OJT) instructors to assist in their direct coaching and training of hourly personnel
  • Administer tracking and scheduling of training and requalification
  • Repond to 3rd party requests for training information
  • 5 or more years experience in instructor-led or eLearning instructional design and training or related experience
  • Extensive, demonstratable knowledge of curriculum development, instructional systems design methodologies, and adult learning theory and application
  • Prefer experience in development of distance learning courses or other non-traditional education delivery methods
  • Advanced knowledge of MS Office Suite
  • LMS administration experience required
  • Ability to work well with individuals at all organizational levels to accomplish department objectives
  • Able to work effectively as a member of a team
  • Excellent communication and organizational skills are essential
  • Detail-oriented and able to coordinate and track simultaneous projects
  • Public speaking ability and the ability to teach others
21

Escrow Specialist / Trainer Resume Examples & Samples

  • A High School diploma or equivalent is required
  • Minimum of 3 years of pre- and post-closing escrow experience required
  • Strong attention to details, with great communication and customer service skills
  • Experience with RamQuest system preferred, but not required
  • Able to work proficiently in fast paced environment
  • Microsoft Suite proficient
22

Specialist Technical Trainer Resume Examples & Samples

  • University background master’s degree or equivalent
  • Good understanding of IT infrastructures and applications
  • Equivalent of 5 years in managing a similar training activity in the IT sector including a business development component
  • Internal candidates might be also considered even if they have not handled a training activity before if they can bring other skills which fit with the requirements
  • Demonstrable excellence in presentation, written, verbal communication & negotiation skills
  • Organization skills, project management skills, change management skills, and rigor
  • Fluency in French and English
23

IS Trainer & Informatics Specialist Resume Examples & Samples

  • HomeCare EliteTM, which annually names the top 25 percent of home health agencies in the United States based on quality of care, quality improvement and financial performance, first named Lahey Health at Home to its select list in 2011 and annually thereafter
  • Home Health Quality Improvement National Campaign Agency of the month (AOTM)
  • Fazzi Associates has also honored us with its Patient Satisfaction Award of Distinction, presented annually to home health organizations that have demonstrated superior performance in overall patient satisfaction results
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Trainer & Applications Specialist Resume Examples & Samples

  • Knowledge of higher education information systems technology and their relationship to organizational business processes
  • Ability to communicate effectively; excellent interpersonal and customer service orientation
  • Strong written communications
  • Ability to prioritize in a fast-paced environment
  • Ability to map business needs to system features and functionality and lead teams to develop best practice solutions
  • In-depth knowledge of desktop operating systems and major productivity applications/tools
  • Ability to learn new systems and technologies quickly
  • Commitment to diversity and to serving the needs of a diverse population having a wide range of system and applications literacy
  • Ability to develop clear, concise training and documentation materials
  • Ability to work independently with minimal supervision as well as be a strong cross-functional team player
  • Providing learning opportunities in a customer focused, user-centric environment
  • Teaching technology to individuals at a variety of skill levels from the novice to the expert user
  • Using technology in training sessions to increase the effectiveness of the training
  • Teaching individuals in various settings including in classroom, one-on-one, and on-line environments
  • Creating documentation to support and enhance the user’s learning experience
  • Evaluating technology solutions within the context of current industry trends and best practices
  • Troubleshooting software issues
  • Getting things done in a collaborative environment
  • Familiarity with the Scrum framework is a plus
  • A firm understanding of relational database design and applications
  • Experience with the following software applications in a large educational fundraising environment is preferred: Ellucian’s Advance Web, Oracle’s Business Intelligence Enterprise Edition (OBIEE), iModules’ Encompass
25

Product Marketing Specialist / Trainer Resume Examples & Samples

  • Ability to analyze products, features, experiences, plans and strategies and synthesize lots of information into sharp concise presentations
  • Exceptional written/oral communication and presentation/training skills
  • Solid computer skills, including MS Office and marketing software (Adobe Suite)
  • Extremely organized and detail oriented
  • Ability to work in a fast-paced environment with an entrepreneurial approach and drive for continuous improvement
  • Client management and/or sales experience a plus
26

Specialist, Jewellery Skill Trainer Resume Examples & Samples

  • Bachelor’s degree in Industrial Engineering or related field
  • Minimum 2-year experience in jewellery manufacturing or other manufacturing
  • Hands-on experience in trainer or facilitator in jewellery manufacturing or other manufacturing
  • Knowledge transfer theoretical knowledge practical skills
  • Analytical and problem solving skills for jewellery manufacturing
  • Good command of Thai and English (in listening, speaking, reading and writing)
27

Specialist, Trainer Supervisor Resume Examples & Samples

  • 3-5 years Training & Development experience in an HR professional environment
  • 3 years supervisory experience preferred
  • Advanced knowledge of MS Word, Excel, and PowerPoint
  • Knowledge of training software (i.e. Articulate, Captivate, Lectora, WebEx, etc.)
  • Ability to supervise others
  • Familiarity with the training and development concepts, practices and procedures
  • Strong facilitation and communication skills
  • Strong organizational, administrative, record keeping & time management skills
  • Strong team approach to business
  • Wide degree of creativity
28

System Specialist / Principle Trainer Resume Examples & Samples

  • Master both the respective Epic module and the relevant operational workflows
  • Build, test, and maintain the training environment
  • Ensure all classroom training and related training materials adhere to current Hackensack Meridian Health policies and procedures
  • Conduct training for all new and existing staff utilizing Epic in preparation for system activation
  • Design and develop end-user competency exams
  • Teach additional credentialed trainers and super users who will assist with classroom training for end users. This will include monitoring the trainer’s adherence to course curriculum, knowledge of applicable workflow, and overall Epic system knowledge
  • Provide hands on support to system end users with learned application knowledge and documents project issues
  • Assist application analysts in gathering end user requirements by working directly with clinicians and their staff
  • Bachelor Degree required from an accredited institution with strong record of academic achievement, preferably in adult education and/or professional discipline (nursing, physician assistant)
  • Minimum 3+ years of experience in a health care environment with strong knowledge of clinical workflow in an ambulatory setting
  • Previous experience with adult education and instructional design preferred
  • LPN/RN degree a strong plus
  • Excellent written and verbal communications skills. Must be able to write and edit curriculum for all roles that require training and create job aids and other training materials. Must possess solid interpersonal skills
  • Strong organizational skills with the ability to meet deadlines and attend numerous meetings
  • Must be willing to spend significant time leading classroom training and must be able to present the material clearly and with confidence
  • Self-motivated with the ability to learn new concepts and job requirements quickly as well as handle frequent change
  • Willingness to travel overnight for educational classes and to work non-standard and/or extended hours
29

Application Specialist & Trainer Resume Examples & Samples

  • Provide training and support to users of Waste Connections Route Manager program
  • Be a strong individual contributor to the success and goals of the Conversion and Applications Team
  • Manage support tickets that pertain to RouteManager
  • Assume additional responsibilities as required
  • This position will require up to 50% domestic travel
  • BA or BS degree or 1 year technical training experience
  • Working knowledge of Crystal Reports is a plus
30

Trainer, Field Specialist Resume Examples & Samples

  • Models adult learning principles as appropriate for varied training environments (instructor-led, video, CBT/WBT, etc.) coupled with strong platform skills
  • Demonstrates mastery of effective facilitation to engage participants including the use of questioning, listening techniques and interventions that foster a safe learning environment
  • Internalizes course content to ensure credible, learner-focused delivery
  • Thorough knowledge and understanding of specific operating areas and gas industry, evaluation methodologies and ability to evaluate learning or performance improvement solution
  • Delivers interactive training programs for new policies, procedures, technology and standards of performance with a strong focus on compliance training (OSHA, DOT, etc.)
  • Business Acumen
  • Understands business processes and issues and how they relate to on-the-job application
  • Performs Operator Qualification evaluations (initial and requalification) and welding/joining qualifications, to ensure alignment with federal guidelines
  • 5+ years of Field Operations Experience, extensive knowledge of systems and work procedures
  • Knowledge of the natural gas or utility industry
  • 5+ years of System Operations Experience, extensive knowledge of systems and work procedures
  • Knowledge of pressure regulation and operation of pressure regulation devices
  • Exhibit strong working knowledge of specific operating areas related to the gas industry
  • Pipeline field operation experience
  • Professional demeanor, solid written and verbal communication and customer service skills and knowledge of adult learning principals
  • Exceptional presentation and training delivery/platform skills
  • Excellent facilitation skills in group dynamics
  • Ability to “think on feet”, respond to student questions and create relevant business examples to illustrate key training points
  • Technical skills: Excel, Outlook and Power Point. MS Office Suite – intermediate proficiency; strong knowledge of utility applications
  • Ability to communicate effectively both written and verbally with all levels of a diverse organization
  • Ability to motivate and develop non-direct reports and deliver constructive feedback
  • Able to work well in a team-based setting
  • Able to meet very tight deadlines in a fast-paced and consistently changing environment
  • Self-Starter