Trainer Analyst Resume Samples

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N Keebler

Noemi

Keebler

4923 Jamel Valley

Houston

+1 (555) 303 7214

4923 Jamel Valley

Houston

Phone

p +1 (555) 303 7214

Experience Experience

Los Angeles, CA

Business Systems Analyst, Trainer

Los Angeles, CA

Leffler, Schultz and Gorczany

Los Angeles, CA

Business Systems Analyst, Trainer

Develop annual draft FYXX Work Plan to include proposed cost estimates
Develop lesson plans and training materials for each RFMSS release or portion of release deemed as requiring training
As SMEs assist user community with questions and change requests
Assist APM with updating the Systems Interface Agreements
Assist the service desk as Tier II support
Create, review, and conduct briefings, demonstrate application capabilities as requested by the client
Develop RFMSS training plan and schedule for each release

Philadelphia, PA

Revenue Cycle Analyst & Trainer

Philadelphia, PA

Carter LLC

Philadelphia, PA

Revenue Cycle Analyst & Trainer

Optimization, auditing, and setup of work queues for charge capture reconciliation, denial management, clearinghouse, claims management, and payment posting
Manage entire revenue cycle from strategic planning to tactical activities to support billing integrity and achieve financial goals
Promote best practices and achieve national benchmarks, optimal coding and charge capture
Prepares summaries that pinpoint root causes of charge and billing errors
Upholds the values and mission of the Tandem Hospital Partners family
Recommends front-end staff education, training, and communication for promoting denial prevention, accurate demographics and insurance verification, and point of service collections
Documents and supports the development and refinement revenue cycle workflows (patient access, insurance verification, charge capture, payment posting, self-pay and patient follow-up management)

present

Phoenix, AZ

Trainer / Policies / Procedures Analyst

Phoenix, AZ

Gutmann, Sauer and Ankunding

present

Phoenix, AZ

Trainer / Policies / Procedures Analyst

present

Support and assist in the successful completion of team goals and perform additional tasks as assigned
Administer and track training evaluations for continuous improvement
Manage enrollments and class completion rosters for training tracking
Manage online library of training content
Act as a Subject Matter Expert to support development of policies and procedures as it relates to COH applications, procedures and learning in general
Support and manage activities related to employee travel for training events
Manage all training schedules, including coordinating schedules for all matrix partners involved in the delivery of content to employees

Education Education

Bachelor’s Degree in Management

University of California, Santa Barbara

Bachelor’s Degree in Management

Skills Skills

Maintains detailed technical knowledge of assigned systems
Design and build dashboards, analytics, and reports for clinical, operations, and quality departments
Recruit, manage, hire, mentor, knowledge sharing of team of clinical systems managers, analysts, interns
Project Management of milestones, deliverables, testing, training, resources, issues, risks, and lessons learned
Implemented electronic health records and computerized physician order entry
Lead large-scale hospital partner and THP projects and cross functional teams with medium to high complexity
Build and test of clinical information systems and elbow to elbow in person and web based go live support
Participate in the formulation of annual budget and goal reviews for the information technology department
Perform RFP and analysis of new or replacement systems and technologies
Experience with claims clearinghouse and 835 and 837 files

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Trainer Analyst Resume Examples & Samples

Delivery of some existing training programs across EMEA countries
Definition, design and development of new contents for new training programs being launched for agents and team leaders and on a variety of areas
Pilot and delivery of new training programs once created across EMEA countries
Provide Coaching support to Team Leaders following training delivery
Reporting of results to management and escalation when appropriate
Preparation and gathering of needed MIS and data for training delivery
Definition and preparation of Certification process for each program and creation of related materials
Preparation of workshops and training decks for agents as a support for Team Leaders action plans
Identify training and operational actions / focus needs
Strong customer service skills and overall training background
Must have the ability to work independently and to coach people to achieve exceptional sales performance
Valued languages: English as a must
Work schedule flexibility to travel on a monthly / quarterly basis as needed
Ability to work in a Cross Cultural environment

Analyst Change Leader & Trainer Bta Act Resume Examples & Samples

Represent BTA ACT on project teams, delivering best practices on Adoption, Change Management, and Training to the Project Leadership
Maintain Project Plan for ACT Team deliverables on project, updating Project Team and management as appropriate
Develop, create, and maintain training documents - including Cheat Sheets, presentations, and training scripts – interviewing appropriate project members to determine process inputs for training materials in English. Participate in CRP and UATs to better understand deployment deliverables and create training materials. Provide UAT Training as a testing ground for end user training. Deliver End User training, managing all Training logistics, including facilities scheduling, requesting and tracking Super User / Project Team participation, execution, and follow up surveys in English
Develop and create timelines and written Communications to project stakeholders, end users, and other project participants in English
Effectively own Super User and End User engagement and communication strategies promoting collaboration, ensuring input received is delivered to appropriate teams
Work to constantly improve offerings of Adoption, Change Management, and Training teams, reaching out to End Users to provide bridge to FAST
Become system and process experts in one of the supported applications, including but not limited to Salesforce.com, Oracle Business Intelligence, Oracle EBS

CRM Analyst / Stroke Trainer Resume Examples & Samples

OneCRM Training: Develop, implement and continuously enhance a dedicated Training Strategy and Plan to drive CRM evolution. Monitor LOC level training execution and feedback and conduct training activities tailored to LOC and end-user training requirements and needs
User Adoption: Assess, Monitor and continuously enhance User Adoption towards CRM by promoting best practice and providing ongoing interactive support to the end-user-community
Operations and Support: Define, Deploy and Operate an integrated Operations & Support concept, which drives the alignment between Business and Technical Operations, addressing ongoing operations support as well as a sustainable Change Control process, that contributes to SHIRE`s strategic CRM roadmap
Closed Loop Marketing (CLM): Own and support ongoing operations of digital material deployment and management through Veeva CRM. Work with SHIRE brand teams and other commercial stakeholders, to maximize use of digital channels towards an integrated multi-channel approach
B.A. or B.S. /M.S. in Computer Science or relevant discipline
Strong years’ experience in IT services & operations with several years of supervisory and project management experience in an international IT operations environment
Experience in pharmaceutical industry required particularly in a Commercial function
Experience consulting and working in complex, global matrix organization is preferred
Experience / Certifications with Salesforce.com and/or Veeva CRM are preferred

Kc-express Analyst / Trainer Resume Examples & Samples

Focus on special topics of IT: Architecture, Integration and EDI
Interact with the customer, prime contractor and AAR leaders to develop the necessary functionality (screens and reports)
Prepares detailed programming specifications based on systems conceptual design documents
Develops logical and efficient application programs
Complies with all AAR Corp. I/S Department design and programming standards
Maintains current knowledge of standard languages, programming techniques and operations requirements
Tests programs and systems interfaces to ensure processing accuracy and validates that programs perform according to design requirements
Translate system specifications into program logic including: Automated and manual system procedures, data flows, relational data base design, system security requirements, and data conversion requirements
Adherence to I/S Department documentation standards. Assists I/S Operations with the installation of new and/or revised programs
Provides after hours application programming support for computer room personnel

Technical Services Data Analyst Trainer Resume Examples & Samples

Manage product complaints and complete within KPI timeframe
Establish & maintain communication & partnership with customers, team members and business contacts
Ensure all activities are performed following the available instructions and information, within the quality system framework
Report all relevant service activity, to ensure updated and accurate service data in the service system
Manage DMI and complete within SLA timeframe
Complete monthly reports expense management
Ensure all data and paperwork is completed accurately and on time
Ensure all quality and SOP’s are up to date and adhered to at all times
Ensure Health and Safety policy is adhered to at all times
Ensure all calibrated equipment is maintained and tracked using the calibration database
IS Trainer For internal and external customers
ESD workshop log Back up
The main skill of a Technical Product Data Analyst is the continued commitment to deliver the best service solution for our customers and patients and doing this in an efficient and cost effective way
Perform phone assistance to patients or customers where needed
LI-AR

Logistics Management Analyst / Trainer Resume Examples & Samples

Strong knowledge and/or understanding of the various logistics concepts to include Acquisition, Asset Management, Purchasing, Resource Utilization, Transportation and Supply Chain Management
At least (3) years of experience in a leadership role to include experience in providing training
Formal process improvement training. Formal is defined as either a college level course with process improvement or a commercially available in-class training course focused specifically on process improvement
Minimum two years of experience in business process engineering (BPE) or business process improvement
Basic program or project management, financial management, resource planning and performance measurement experience
Demonstrated, verifiable experience at assessing an organization from a people, process, technology and cost perspective
Demonstrated, verifiable experience at providing strategic direction

Analyst / Trainer Resume Examples & Samples

5+ years of experience with conducting training sessions
5+ years of experience in working with Microsoft Office, including PowerPoint, Word, and Excel
Active Top Secret clearance
BA or BS degree
Experience with business process development a plus

ISR Analyst / Trainer Resume Examples & Samples

Train battalion and brigade level collection managers and provide Joint ISR integration and synchronization teaching/coaching/mentoring of RTU staffs and JRTC cadre in both field and classroom environments
Replication of Division Level Collection Manager for the Exercise Control Cell/ACE
Provide training instruction and task execution feedback based on current, authoritative sources, such as published Joint doctrine and Universal Joint Tasks
Provide on-site ISR in support of Army tactical ground maneuver forces SME to assist senior intelligence officer (SIO) and augment training programs’ staff during exercise and event execution. (eg. Leader Training Program and Reception, Staging and Onward Integration training.)
Train units using a thorough understanding of PIR & NAI development, collection strategy and matrixes, tasking and requesting of assets, and cross-queuing of collectors
Prepare and present the observed and analyzed results from exercises and provide feedback and suggestions for improvement to commanders, staffs and intelligence elements
Assists in the development of instructional support materials including MTT handouts, on-line resources, ISR Product Guides, Graphical TTPs, and ISR Sync Pocket Guides
Military intelligence professional, ideally a recently separated US Army senior-level Non-commissioned Officer (NCO), warrant officer or mid-level Commissioned Officer with 5 years of solid ISR experience
Collection manager experience at the brigade or division level
Knowledge of current Army Information Collection doctrine and Joint doctrine
Ability to articulate Joint, Theater, and Coalition ISR capabilities, architectures, and collection management processes in support of the ground maneuver tactical commander
Recent OIF/OEF experience as a brigade collection manager preferred
Possess strong verbal and written communications skills
An experienced briefer, comfortable in front of senior officers and leaders
Understand ISR capabilities and its level of dexterity which will allow to the contribution of a Modular Force and the transition to Decisive Action Training Environment (DATE)
Understand ISR, Targeting, and Joint Fires relationships and challenges and ability to discuss with Brigade/Division Staffs
Ability to function independently and accomplish tasks under limited supervision in a timely manner
Military instructor or observer controller background is a plus
Knowledge and understanding of Joint training tasks and Joint National Training Capability (JNTC) accreditation and certification is a plus
Security Clearance

Remote Sensing / Geospatial Analyst & Trainer Resume Examples & Samples

Support and direct new risk and vulnerability mapping activities including use of very high resolution remote sensing data and unmanned aerial vehicles/ drones
Train teams of country experts on the use of remote sensing and GIS techniques for early warning, disaster risk management and disaster risk financing
Advise in further developing remote sensing and GIS use in NECOC and support in the development of specific data dashboards, tools and Uganda-specific methodologies and procedures to early warning
Supervise the development of geospatial web-GIS portals
Supervise, monitor, coordinate, and guide the technical work of relevant disaster risk financing initiatives; including DDMCs to ensure timely delivery of high-quality outputs
Provide technical input on procurement activities
Support the DRMPM to conduct inter-ministerial steering committee meetings
Support organization of meetings, workshops, trainings, and seminars to raise awareness about the project and to disseminate lessons learnt from the project to a wider audience, as appropriate. This will include all technical aspects of the project and including those relating to environmental and social safeguards
Seek input and coordinate with Commissioner DRMPM on all technical aspects; and
Demonstrated development and use of geospatial data in generating risk information
Demonstrated planning, preparation and delivery of training and teaching experience
Experience with free and open source GIS and remote sensing software
Capacity building of national and/or local institutions
Ability to coordinate and work in a multifaceted and cross-cutting environment
Experience of working with international and national policy-making institutions in the environment field; and
Ability to coordinate and facilitate meetings across a range of teams; ability to distill lessons and synthesize outcomes from a range of consultations and outreach meetings
Master's degree in applied/environmental sciences such as meteorology, hydrology, geography and glaciology, atmospheric science, mathematics, geology, remote sensing or equivalent and has working experiences in meteorology, hydrology, environment management, climate change studies or related field
At least 3-5 years of project management and administration experience
Working experience with bi-lateral and multi-lateral development agencies will be given priority
Experience on planning, monitoring and evaluation of community-based projects will be an added advantage
Additional work experience with national or international organizations in hydrometeorology and agro-meteorology will be an added advantage
Field data collection protocals in support of disaster risk financing efforts all 7 Karamoja districts developed
30% urporm submission of detailed progress report. Completion of the folowing expected milestone include
DDMC and district agricultural officers in field data collection trained
NECOC staff trained on the use satellite data and field data poducts for risk assessment
40% upon submission of final report. Completion of the following expected milestone iclude
Protocals and methodology presented to National Platform for review
Vulnerability mapping results presented to national Platform
Dashboard for field data finalized
Relevant degree – 15
At least 3-5 years of project management and administration experience – 15
Relevant remote sensing and GIS-related experience - 20
Experience on planning, monitoring and evaluation of community-based projects will be an added advantage - 10
Additional work experience with national or international organizations in hydrometeorology and agro-meteorology will be an added advantage – 10

Business Analyst / MS Office Trainer Resume Examples & Samples

Ability to train users in use of MS Office, SharePoint, Adobe and other office tools
Ability to offer solutions using MS Office, SharePoint, MS Access, Adobe, etc
Experience with Excel Macros and VBA
Experience with using MS Word and MS Excel Objects to automate some manual activities

Cyber Security Trainer / Analyst Resume Examples & Samples

Update and instruct technical cybersecurity courses for Computer Network Defense Analysts. Windows & Linux Server Administrators and Network Infrastructure DoD roles based courses
Develop instructor led and scenario based labs to instruct technical cybersecurity courses for Cybersecurity Analyst/Information Security Professionals
Develop and instruct technical cybersecurity course for Network Operations Mangers
Collect and analyze training metrics to identify training gaps
Prepare reports and deliver briefings on the status of task assignments to management personnel and government stakeholders
Provide full oversight and coordination of the course development, instruction and evaluation activities
DoD 8570 certification IAM level III. (CISSP, CISM, or GSLC)
Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business or other related technical discipline. 2-4 years progressive cybersecurity experience
Must have prior experience in the analysis, design, development, instruction and evaluation of training curriculum
Must have prior experience in developing and instructing technical cybersecurity training courses for DoD
Experience in developing student slides and scenario based technical labs
Experience in developing labs using VMWare
Experience in developing student assessment exams
Must have knowledge of the following: techniques on how to determine the effectiveness of DoD cybersecurity measures; analyze adversary computer network attacks and assess threats to DoD information networks, correlate adversary activity and threat assessment with DoD defenses and determine defense posture readiness status; monitor and oversee network structures and changes as they relate to network security configurations
In-depth technical knowledge of Active Directory, Patching, Networking
Must have good interpersonal and team building skills to resolve problems and build solutions
Current CISSP certification
Experience in supporting DISA/DoD training programs
Prior military experience
Knowledge of DoD cybersecurity policy
Prior experience in cyber workforce development and certification programs
Experience in the development and assessment of role based training programs
Experience in standing up and supporting deployed networks

Process Configuration Trainer / Analyst Resume Examples & Samples

Seeking a process analyst for the VersionOne productivity tool who will train end users once the tool is configured
VersionOne is a project management tool used by Agile shops. This position would support the Maryland DHR customer
Assignment is currently anticipated to last 2 months; however, extension is possible
Configure the VersionOne productivity tool and train customers on using the tool
Tool configuration and training
At least two years of experience actively configuring VersionOne for large scale customers and training customer staff on the use of the tool
Experience developing training materials and training curriculum
EDUCATION: BS Degree in Computer Science or related field

Operations Analyst / Technical Trainer Resume Examples & Samples

Experience with military operations, joint analysis, technical training, and Joint or Combatant Command operations
Experience with capabilities and environments that support sharing information among Joint, Interagency, Intergovernmental, and Multinational (JIIM) mission partners in multiple domains, including Air, Land, Cyber, and Maritime
Knowledge of the Joint Training System (JTS) and the JTS Four-Phase process
Ability to capture and validate system performance, train users across all levels of an organization, from watch-stander to senior executive, and determine emerging mission requirements
Ability to generate training plans and documentation, including Quick Reference Guides that enable users to quickly comprehend how to apply Web services to support operational and administrative requirements, as required
Ability to support work hours occurring at night and on weekends in support of client mission requirements, as required
Ability to support travel requirements to locations outside the US, as directed by the client
Experience with editing system user manuals, requirements docs, joint exercise and test directives, and joint and military training materials
Experience with briefing and training senior management and executives on operational matters
Knowledge of NORAD and USNORTHCOM operations and command structure
MA or MS degree in Management, Engineering, or CS
ITIL Foundation or Project Management Professional (PMP) Certification

Operations Analyst / Technical Trainer Resume Examples & Samples

Alone network, provide a highly flexible interface for White Cell injects and support cross
Domain information flow with the stand
Alone network. Support COTS experiments and tests and ITIL documentation tasks. Establish and assure adherence to budgets, schedules, work plans, and performance requirements. Interact regularly with senior management or executive levels on matters concerning several functional areas and clients. Change the thinking of or gain acceptance from others in sensitive situations without damaging the relationship
Knowledge of the Joint Training System (JTS) and the JTS Four
Phase process
Ability to capture and validate system performance, train users across all levels of an organization, from watch
Stander to senior executive, and determine emerging mission requirements

Trainer / Policies / Procedures Analyst Resume Examples & Samples

Understand adult learning principles to ensure effectiveness of delivery
Adapt standard content to fit client/role specific needs
Conduct needs assessment to determine best response to requested training
Training Coordination
Manage all training schedules, including coordinating schedules for all matrix partners involved in the delivery of content to employees
Manage enrollments and class completion rosters for training tracking
Administer and track training evaluations for continuous improvement
Manage all training related resources/equipment required for learning events
Maintain multiple application training environments with current scenarios to support learning activities
Support and manage activities related to employee travel for training events
Manage online library of training content
Instructional Design
Design training presentations, user guides, participant manuals and job aids as needed
Maintain and update existing materials to ensure resources are current and accurate
Manage training related materials, including presentation materials, user guides, participant manuals, job aids and online resources to ensure ease of accessibility for participants and version control is maintained
Policy/Procedure Support
Act as a Subject Matter Expert to support development of policies and procedures as it relates to COH applications, procedures and learning in general
Review related policies and procedures to provide edits as needed
Ensure new or updated policies and procedures are included in training content and delivery
Additional Responsibilities
Perform tasks to assist Implementation and Application Support Teams with application needs and projects
Support and assist in the successful completion of team goals and perform additional tasks as assigned
Participate in onsite clinic implementation as requested
Training/teaching experience required. Distance learning skills needed
Demonstrated ability to work through competing priorities, managing multiple tasks simultaneously
Experience with CIGNA applications preferred
Strong proficiency with Microsoft software applications (Word, Excel, PowerPoint, Outlook, Visio) and Win7 operating system environment
Knowledge of Epic Practice Management System, Allscripts Enterprise Electronic Health Record and AMICAS RIS/PACS helpful
Bachelor's Degree or equivalent experience in a business or health care related field
2+ years’ experience in a Health Care related field preferred
25% -35% out of state travel required
Knowledge of web design tools such as Adobe Captivate or Articulate Storyline is a plus

EHR Analyst / Trainer Resume Examples & Samples

Carry out the implementation of athenahealth EHR solutions and designated third party products
Deliver application training to employees in either a classroom, on line (in a virtual classroom environment), via telephone or at an employee’s office
Assist the clinic with setting parameters and configuration necessary to deliver the functionality defined in the solution requirements documentation
Assist with the generation of all necessary reports and tracking systems. Complete all necessary reports in a timely manner
Review and communicate all application updates and changes to the appropriate users

Trainer Systems Analyst Resume Examples & Samples

Utilize business knowledge to identify areas of performance improvementin order to submit proposals for education
Plan basic approach and method of analysis in order to identify knowledge gaps and business needs to recommend training solutions
Develop and maintain training curriculum and contentfor hospital registration, clinical (e.g. Cerner PowerChart) and financial systems including project based and on-going new hire training
Conduct assigned studies, applying needs analysis and systems analysis methods and techniques in order to identify where and how cost and time-effective improvements can be made or, as necessitated by internal or external regulations. Document and present conclusions, proposed solution, and associated costs in order to gain user approval to proceed
Maintain effective user relationships in order to provide a climate receptive to systems improvement and to enhance understanding of the user’s business concerns. Participate on user project teams, assess learning application for conformance to learning objectives and make applicable changes, conduct additional training, and clarify procedures to assure full user satisfaction
Maintain self-motivation to learn and apply current technical knowledge and to understand CCHS functions
Provide technical work direction to assigned personnel in order to insure timely and accurate project completion. Assist the Team Lead in planning for and handling management contacts in business areas
Knowledge equivalent to a Bachelor's degree in Organizational Development, Training and Development or Business Administration
Three (3) to Five (5) years of experience in employee training, training content development, organizational development, and/or other related experience
Significant experience in curriculum development, classroom training, adult education theories, and strong presentation skills
Knowledge of Soarian Financials and Cerner clinical applications is highly desirable
Advanced web based training development experience (Captivate, Articulate, Camtasia, Firefly, etc) including ability to work with subject matter experts to organize and construct content framework prior to creating learning material
Knowledge of education assessment and metric solutions for evaluating effectiveness of training plan
Demonstrated excellent verbal, interpersonal and written communication skills
Ability to work effectively in a diverse group at various levels of the organization
Experience in a hospital or healthcare environment
Up-to-date knowledge of computer, telecommunication, and other information technology tools

Business Systems Analyst, Trainer Resume Examples & Samples

Conduct RFMSS Training for RFMSS Users
Develop lesson plans and training materials for each RFMSS release or portion of release deemed as requiring training
Develop RFMSS training plan and schedule for each release
Request travel orders and schedule
Conduct RFMSS ROPD Training quarterly
Update and maintain training database
Update and maintain training lesson plan and training materials
Conduct RFMSS Training for sites requesting trainingDevelop cost estimate for reimbursable training
Tailor lesson plans and training materials to site requirements
Conduct training in support of Systems Acceptance Testing
Develop annual draft FYXX Work Plan to include proposed cost estimates
Respond to requests for RFMSS assistance from the field
Maintain roster of RFMSS sites and POCs
Participate in RFMSS CMWG and RFMSS IPR meetings
Conduct RFMSS analyses as directed
Understand the function of the applications as it relates to the Army mission
Prepare training and use case scenarios
Deliver classroom and ad hoc taining as needed by the PD AHRS
Candidate must have a BS degree or 4+ years of experience
Good written and oral communications
Understanding of mission objectives and technical feasability
Experience working in federal government contracts
*************** No Agencies Please *****************

Business Systems Analyst, Trainer Resume Examples & Samples

Conduct training as requested by the user community for the following Installation Support Module (ISM) applications: TRANSPROC, INPROC/OUTPROC, PERSLOC, and Central Issue Facility
Create and/or maintain training materials for all of the applications in the ISM suite
Receive requests/ Determine training requirements for customers
Coordinate logistics associated with training mission(s)
Participate in the ISM Configuration Control Boards (CCBs) to review upcoming change requests submitted by the user community
Provide weekly and monthly status reports via the Program Director’s status meetings
Determine training methodologies and create training plans to support specific training missions or requirements
Develop training programs for new functionality or for new user groups
Assist the service desk as Tier II support
Assist APM with updating the Systems Interface Agreements
Update and maintain training database environments as necessary
As SMEs assist user community with questions and change requests
Create, review, and conduct briefings, demonstrate application capabilities as requested by the client

Trainer / Analyst Resume Examples & Samples

Bachelor's degree with an ASW-related officer tour or related military experience including 8+ years experience is required
A active DoD Secret security clearance is required
Specific subject matter expertise in one of the following subject areas is required: SQQ-89 Sonar system operation, underwater acoustics, underwater sound propagation, tactical oceanography
Candidate must be able to utilize Microsoft Windows and Office products in support of day to day tasking
Candidate must demonstrate a general commitment to excellence, a dedication to producing quality work results, and an ability to learn and apply new skills. Candidate must be committed to customer service, well organized, able to plan and prioritize assignments, and able to successfully handle multiple tasks simultaneously. Candidate must be able to work with minimal supervision and work well under deadlines
Candidate must be able to communicate effectively both verbally and in writing, be courteous and professional when interacting with colleagues and customers, demonstrate a solid ability to identify and solve problems, and be able to work successfully in a team environment

Technical Trainer Analyst Senior Resume Examples & Samples

Works with applicable business unit/area to establish specifications of course, prerequisite skills and knowledge for trainees
Assists in the design and development of technical training programs and curriculums, both on-site and on-line, for employees on various software and/or hardware applications and systems
Reviews, as requested, external training programs to determine feasibility of purchase as requested
The G3 Trainer/Mentor will TAAM SOB and all subordinate organization counterparts in various locations in Afghanistan on all matters concerning training, operations and plans, force development, and modernization for the expeditionary cell
The mentor will primarily TAAM the SOB G3 in areas including, but not limited to, the following: planning, coordinating, preparing for, and executing operational tasks; synchronizing functions among staff in support of all operations to include the planning and orders process, and continually assess the situation or execution of operations; conduct MDMP; integration of and coordination between special operations and conventional forces, and executes duties as assigned
The mentor has an expeditionary role and will perform ETAA missions
Must currently possess and be able to maintain an active/valid US security clearance. (OCONUS)
Must currently possess at a minimum an Interim security clearance and be able to obtain/maintain an active/valid US security clearance. (CONUS)
Former Combat Arms E9/O4 or higher with one year SF Group, SF Battalion, or service equivalent level Operations management experience who was honorably discharged from service. One year of experience in a S3 Operations section at the Special Operations Group, or service equivalent level or higher preferred. Special Operations and combat experience required, 12 months experience in Afghanistan and Bachelor’s Degree preferred
WTA requirements
2 years, “and/or” related Bachelor’s degree
Frequent use and general knowledge of industry practices, techniques, and standards
Contributes to the completion of organizational projects and goals
Four or more years of technical training experience
Interpersonal skills for interacting with all levels of employees
Organization and time management skills
Ability to understand and apply federal, state and local changes to and/or new regulations/laws pertaining to human resources

Systems Analyst / Trainer Resume Examples & Samples

Provides hands-on initial and on-going training on the Point of Care system and related applications to all ResCare HomeCare operations. The audiences include both licensed and non-licensed staff. Staff members consisting of Executive directors, management team, professional office staff, and direct care staff
Plans, organizes and presents training sessions for new and existing staff members. Presents information, using a variety of instructional techniques such as role playing, simulations, team exercises, group discussions, video, product demonstrations, and Power Point presentations
Develops and implements training curriculums and training manuals and designs course materials and other documents such as handouts, checklists, reference guides and exercises
Manages and facilitates all training sessions and process relating to Point of Care System across all ResCare Home Care operations
Provides feedback on Point of Care users’ competencies to operational management staff and Executive Directors. Develop communication channels and processes to increase system adoption
Triages customer issues, able to trouble shoot, refer and problem-solve concerns about the Point of Care application questions and workflow
Manages and implements new System improvements throughout all ResCare HomeCare operations
Acts as subject matter expert for all aspects of software including clinical functionality of the product
Conducts Point of Care operational audit as determined by management
Performs other duties as assigned by the Vice President of Operations
960 West Behrend Drive Suite 3 , Phoenix, AZ 85027 USA

Senior Intelligence Analyst / Trainer Resume Examples & Samples

Promote knowledge sharing through the organization's operational processes and systems
Strengthens the linkages between knowledge sharing and the information systems
Improves integration among various systems in the organization to facilitate seamless exchange of Intelligence and information between networks
Researches, identifies, and makes recommendations about resources required for task execution and completion
Provides advanced analytical and technical support to projects involving training, tactical/operational documentation, military systems design or other efforts requiring military operations expertise
Develops and maintains analytical procedures to meet changing requirements and ensure maximum operational success
Researches, monitors and analyzes intelligence data and makes recommendations based on that data
Provides analysis and research for national security, infrastructure, technology, country, geographic area, biographic, and targeted vulnerability
Prepares assessments of current threats and trends based on the sophisticated collection, research and analysis of classified and open source information
Collects data using a combination of standard intelligence methods and business processes
Maintains current knowledge of relevant technologies and subject areas
Conducts formal and informal system and software application instruction and assists in the scheduling and administration of all classes and preparation of course training materials
Individual uses subject matter expertise to provide technical support to a variety of military-related projects and programs including pre-deployment training
Assists with the development of new systems or updates to existing systems to meet client needs. Identifies and recommends emergent relevant technologies that may result in improvements to current processes
Assists in the development and update of project documentation including system procedures and training materials
Comprehensive knowledge of the principles, methods, processes, and applicable regulations involved in intelligence analysis
Experience researching and writing intelligence reports. Specific certifications or military education/training may be required, depending on job assignment
May conduct functional testing of various systems or applications
May provide guidance and work leadership to less-experienced staff
Must possess a Secret Clearance and be capable of obtaining and maintaining a Top Secret/SCI Security Clearance. Must be able to achieve Security+ CE Certification (or equivalent) within 90 days of hire for positions requiring elevated privileges and ITIL V3 Foundation within six months of hire
Additional specific certifications may be required, depending on job assignment
This position may be required to complete short-term deployments to austere locations worldwide
Must be able to pass all pre-deployment requirements (medical, dental, and psychological) and be able to obtain all required immunizations deemed necessary
5-8 years of related experience supporting intelligence operations

PAS / PFS Trainer Support Analyst Resume Examples & Samples

Strong computer application skills, demonstrated expertise in Microsoft Office applications Word, Excel, Visio, Power Point, Outlook and use of Outlook calendar
Aptitude for learning additional software applications
Proven strong analytical, communication, and interpersonal skills
Experience in developing and delivering presentations and trainings
Ability to interact with clinical, technical, and management personnel with clear, concise communication, both written and verbal
Ability to plan, organize, and implement necessary changes without alienation, and use resources in an organized manner
Experience with GE Centricity Business ADT and HPA,On Base, Patient Secure, Cerner, Teletracking
Three to Five (3-5) years of experience in a health care system revenue cycle
Working experience in Revenue cycle, hospital patient registration, accounting, medical group, HIM or Information systems supporting hospital revenue cycle and/or business services
Experience and knowledge of the following: Patient registration, Insurance billing, Contractual and/or managed care, JCAHO, state/federal regulations regarding patient billing
Experience in developing and delivering training programs as well as public speaking
Bachelor's degree in applicable field such as Business/Medical Administration/Finance/ Education or relevant work experience with college level training in communication (both written and verbal)

Applications Analyst / Trainer Resume Examples & Samples

Translates customer requests into software application solution specifications, appropriate to assigned tasks
Maintains detailed technical knowledge of assigned systems
Thinks, plans, leads and acts appropriately in tactical settings
Work with internal clinical, operational and revenue cycle teams on workflows, build, testing and training
Assists customers with optimizing their use of assigned systems and specific project-driven tasks. Participates in application support as needed
Provides training, support, and problem resolution to customers
Other – Performs other duties and special projects as assigned by Manager or Director. Adhere to all THP policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff
Experience with system applications across multiple departments -Operations and Finance
Five (5) years of increasingly responsible experience in a large, corporate systems development and implementation activities in a wide variety of organizations; Technical experience in system analysis, design, building, testing and implementation preferred
Basic working knowledge of application support, development tools and methodologies
Excellent written, oral and interpersonal communication skills
Excellent understanding of the organizations goals and objectives
Highly self-motivated and directed, with keen attention to detail
Ability to foster effective relationships and build consensus through the all levels of leadership in the organization
Highly resourceful team-player, with the ability to be extremely effective independently

Revenue Cycle Analyst & Trainer Resume Examples & Samples

Upholds the values and mission of the Tandem Hospital Partners family
Manage entire revenue cycle from strategic planning to tactical activities to support billing integrity and achieve financial goals
Documents and supports the development and refinement revenue cycle workflows (patient access, insurance verification, charge capture, payment posting, self-pay and patient follow-up management)
Optimization, auditing, and setup of work queues for charge capture reconciliation, denial management, clearinghouse, claims management, and payment posting
Develops and maintains dashboards, key performance indicators and reports such as to manage accounts receivables, claim denials, zero payments, daily cash reports, etc
Promote best practices and achieve national benchmarks, optimal coding and charge capture
Recommends front-end staff education, training, and communication for promoting denial prevention, accurate demographics and insurance verification, and point of service collections
Prepares summaries that pinpoint root causes of charge and billing errors
Participates in maintaining the integrity of Master Dictionary, System Configuration or Build Settings such as Account Types, Insurance, Physician Master, Referrals Master, Charge Master (CDM) fee schedule maintenance, etc efforts
Prepares detailed reports as needed to assist leaders in cash and A/R reporting
Training of the central billing office members and regular meetings with CBO leadership to proactively identify risks and issues to collaboratively develop solutions and resolutions Optimize existing and identify innovative technologies to promote automations and efficiencies within the revenue cycle
Develop departmental strategies to meet cash projection formulas, reduce days in accounts receivable, and reduce denials
Performs and participates in annual audits to maintain and improve data quality and prevent fraud and abuse within the revenue cycle
Follow HIPAA Compliance, Security, and Privacy Guidelines
Determine how processes can be aligned with best practices to achieve optimal results, measurable change and quantifiable, positive contribution
Serves as a consultant to the regions and corporate staff
Performs other duties as needed
Bachelor’s degree in Business, Finance, Information Technology, Healthcare or other related degree or with relevant professional experience
Minimum of 4 years’ experience
Extensive experience in revenue management, patient financial services, charge capture and health information systems
Expertise in data extraction and database queries
Able to synthesize information recognize trends
Knowledgeable of healthcare improvement methodologies
Knowledgeable of reimbursement/payment policies, medical terminology, medical record coding and claim billing
Confident to present complex information to front-line, mid-level, and executive staff
Able to relate and communicate positively, effectively and professionally with others
Work calmly and respond courteously with under pressure
Collaborate and accept direction
Exhibits strong verbal and written communication and demonstrate excellent customer service skills
Ability to be adaptable to work with challenging and demanding tasks and clients
Ability to quickly evaluate and prioritize tasks in a fast-paced environment
Demonstrate detail-orientation and superior time management skills
Proficiency in MS Office (Word, Excel, PowerPoint), and must have strong data entry skills
Implemented electronic health records and computerized physician order entry
Acute Care or Emergency Department Nursing background
Experience with different hospital and physician platforms and applications
Experience with claims clearinghouse and 835 and 837 files
Subject Matter Expert in clinical workflows and clinical informatics best practices
Lead large-scale hospital partner and THP projects and cross functional teams with medium to high complexity
Build and test of clinical information systems and elbow to elbow in person and web based go live support
Participate in the formulation of annual budget and goal reviews for the information technology department
Perform RFP and analysis of new or replacement systems and technologies
Project Management of milestones, deliverables, testing, training, resources, issues, risks, and lessons learned
Responsible for building consensus, change agent, and promote adoption of best practices and innovations among stakeholders
Design and build dashboards, analytics, and reports for clinical, operations, and quality departments
Experienced developing and presenting training programs to clinical staff including nurses, physicians, and hospital administration
Recruit, manage, hire, mentor, knowledge sharing of team of clinical systems managers, analysts, interns
Ensure HIPAA compliance, safeguards, privacy and security of protected health information
Understands clinical systems, answers technical questions and performs all assigned tasks
Work with hospital partner clinical teams on workflows, build, testing and training
Identifies issues and concerns and communicates them to the leadership team
Develops options and recommendations
Assists customers with optimizing their use of assigned systems and specific project-driven tasks
Participates in application support as needed
Other – Performs other duties and special projects as assigned by VP of IT or Chief Technology Officer
Adhere to all THP policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff

Trainer & Support Analyst Resume Examples & Samples

Develop & deliver training for users of Sainsbury’s Non Food sourcing, item creation, pricing, promotions and clearance systems
Promote best practice & standard ways of working
Investigate & resolve users’ system queries
Propose system enhancements based on user feedback & perform / co-ordinate user acceptance testing for new features
Contribute subject matter expertise to cross-functional projects & new business initiatives
Perform routine system administration eg maintenance of user passwords & security access
Develop expert knowledge of the way Sainsbury’s sourcing and price management systems work & how data entered into these systems is used by other systems / teams within the business
Develop & deliver training for users of the sourcing and price management systems. Maintain training attendance records & collate training feedback. Respond as required
Champion best practice & standard ways of working
Investigate & resolve users’ system queries; document the issue clearly, prioritise according to urgency & communicate subsequent resolution to the business
Build strong working relationships with Trading colleagues, IT, Finance, Supply Chain & Logistics
Propose system enhancements based on user feedback & agree priorities with buying and merchandising teams
Define & sign off functional requirements for system enhancements
Perform / co-ordinate user acceptance testing for new features
Contribute knowledge to cross-functional projects
Perform routine system administration e.g. maintenance of user passwords & security access
Educated to A-level or higher
Experience of developing & delivering end-user training for systems
Self-starter, able to plan & prioritise workload
Ability to document issues concisely
Clear & confident communicator, with ability to simplify a complex message
Ability to engage, influence & coach colleagues, including more senior managers
Analytical & conceptual thinking
Ability to work accurately under pressure
Knowledge of Buying and Merchandising processes for sourcing new lines
Knowledge of price management systems / promotional pricing guidelines for Clothing & General Merchandise
Intermediate level MS Office suite – Excel, Word & PowerPoint
Ability to write User Acceptance Test scripts & perform UAT

TC Trainer / Quality Analyst Resume Examples & Samples

We are patient-centered.Everything we do must be linked to our ability to deliver better, safer outcomes for our patients
We are innovative.We nurture an environment that fosters unconventional thinking, a passion for discovery, and the open-mindedness to invite discovery from unexpected places
We are respectful.We are deeply respectful of our patients, their families, and each of our colleagues who serve them in so many different and important ways
We are collaborative.We understand that asking for and offering help in how to do better is not just a right, but among our most important responsibilities
We are agile.We cannot just be comfortable with change; we must embrace it as proof that we are making progress
We are responsible:Because our work is focused on people's well-being, we approach it with the highest level of ethical, fiduciary, and environmental responsibility
Responsible for the training of all team coordinators and ensuring that all competencies are met
Responsible for ensuring that all training materials are accurate and updated on a regular basis
Responsible for determining training needs based on routine audits of TCs standard work. Must collaborate with support staff supervisors regularly to determine appropriate feedback/training needs
Conduct training in an organized and professional manner
Understand learning styles and present training based on the varied styles
Regularly audit the ACD phone system to ensure that phones are being answered appropriately and quality metrics are being met
Analyze and produce data related specifically to the following metrics: Call abandonment rate, reduction of external calls to voicemail, staff satisfaction rates, reduction of negative patient scheduling comments, and improvement on the Press Ganey mean score for ease of scheduling appointments
Ability to evaluate current workflows and processes with a critical eye and develop proposals for improvement
Experience working in healthcare scheduling, specifically medical oncology
Experience mentoring and training staff members
Experience working with EPIC and ORCA
Excellent oral and interpersonal communication skills with the ability to convey a positive and professional image
Ability to convey ideas in a clear and concise manner
Must be highly organized, detail oriented, and able to manage multiple competing priorities with a high degree of speed and accuracy

Joint Analyst Trainer Resume Examples & Samples

Command and Control, Operations, Assessment, Information Sharing (i.e., Knowledge Management), Inter-organizational, Fires and Effects (Targeting/Cyberspace/Information Operations/Public Affairs), Operational Law and Authorities, Intelligence, and Sustainment (i.e., Logistics, Personnel, Engineering, and Medical)
Subject matter expertise incorporates joint training, guidance, and mentorship in designated functions in support of national security strategy theater strategy and campaigning; joint planning processes and systems; and joint, interagency, and multinational capabilities and the integration of those capabilities
In general, conduct in-depth research, analysis, and training to support the joint force commander’s readiness and exercise programs
Provide over-the-shoulder training during joint force exercises, training events, and staff assist visits to joint force commanders and their staffs
Assist flag/general officer commanders and principal staff members in understanding and synchronizing operations in international, whole-of-government operating environments
Conduct in-depth research and analysis in preparation for exercises, provide functional after-action reviews, and provide support to the DTT Team Chief in preparing the Commander’s Facilitated After-action Review and Commander’s Summary Report
Develop and deliver facilitated seminars for the Senior Leader Education (i.e., Pinnacle, Capstone, and Keystone) joint operations modules
Facilitating flag and general officer seminars at Capstone (one- and two-star level) and PINNACLE (three- and four-star level) requires doctorate level research and speaking abilities
Conceptualize, develop, and assess the operational aspects of joint doctrine; joint tactics, techniques, and procedures; and related publications
Provide inputs to the development and publication of joint doctrine, including review of all joint doctrine updates
Develop and update functional area focus papers and other articles for professional publications
Provide mentorship and support to active duty and government-civilian observer trainers across all functional areas within the DTD, including preparation for academics, exercises, and staff assist visits; analytic support during academics, exercises, and staff assist visits (SAVs); and preparing functional after-action reviews, Commander’s Facilitated After-action Reviews, and Commander’s Summary Reports
Provide functional area experience, continuity, and expertise in training and developing Analyst Trainers and active-duty Observer Trainers
Train and mentor new Observer Trainers and Analyst Trainers
Master’s degree plus 15 years of experience in planning and/or executing military operations or Doctoral degree plus 8 years of experience in in planning and/or executing military operations
Thorough understanding of the functional support requirements for Combatant Command and other Joint Force staffs to support the commander’s decision cycle
Must possess the breadth and depth of functional knowledge and experience required to effectively contribute to the identification, development, and refinement of emerging operational requirements to exceed current and future needs
Operational knowledge must be at a higher level and with a view into the strategic level of global operations
Must be willing to travel to support worldwide (to include areas considered hazardous duty) training events
Extensive experience in deliberate and crisis-action planning
Combatant Command, Joint Task Force, Division, afloat staff, or Wing staff experience
Joint Force Staff College or service equivalent required for commissioned officers
Experience as an Observer Trainer or Analyst Trainer in the DTD can be counted toward years of experience
Ability to research and write at an executive level
Must be a U.S. Citizen with an active Secret level security clearance, upgradeable to Top Secret, and SCI eligible
Experience with the preparation and conduct of seminars/study groups for flag officers
Ability to research and write at a doctoral level
Experience in the compilation and presentation in both written and oral formats of lessons learned and after-action review material
Experience with joint operational planning efforts at the operational and strategic levels

Business Systems Analyst / Trainer Resume Examples & Samples

Must have high school diploma or equivalent
Bachelor’s degree is highly desirable
3+ years title insurance industry related experience required, escrow experience a plus
2+ years training, facilitating and/or coaching experience required

Business Analyst Trainer Lead CIS Resume Examples & Samples

Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Creates original work products with minimal supervision utilizing strong insurance industry knowledge
Designs new computer software by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications and business designs
Improves systems by studying current practices; designing modifications
Work closely with senior technical, project, and account management areas on solution designs
Advanced ability to negotiate and resolve occasional business conflicts and address organizational challenges and evolving accountability
Creates test plans including detailed expected results
Recommend controls by identifying problems; writing improved procedures, assisting with system documentation, and reviewing training materials
Excellent presentation, written, verbal, and interpersonal communication skills
5 years BA/QA experience required, 10 years preferred
Experience as a BA Team lead trainer, 5 yrs preferred
Insurance systems and regulatory knowledge, insurance and technology project experience strongly preferred
3-5 yrs Financial process -- accounting and banking process experience for 1 of the 2 roles
Ability to create business analysis and quality assurance deliverables such as requirements, business designs, procedures, test plans and test scripts in a project, matrixed environment
SDLC waterfall experience is a must
Successful track record of delivering professional quality, client-ready documents, on time and within estimates

Technical Analyst / Trainer Resume Examples & Samples

Must have a current/active TS/SCI with Polygraph
Requires 7 years of experience supporting a military or government cryptologic mission
Working knowledge of SIGINT capabilities being used by analysts
Ability to grasp the current tactical training curriculum
Must be willing to travel CONUS/OCONUS
Background with training as instructor or curriculum developer
Deployment experience as an SGA/TDNA
Knowledge of: DataXplorer, SEDB control panel, SEDB JEMA, Renoir, Analyst Notebook, XKEYSCORE, Grapevine/Sourgrapes, & ArcMap

Trainer / Quality Analyst Resume Examples & Samples

At least one year contact center experience
College/University graduate preferably with previous related work experience in the financial services or call center industry and demonstrated service aptitude
Candidate must have at least one year tenure in their current position
Candidate must be meeting job expectations for the last 12 months
Must not have any attendance issues and any disciplinary action
Strong customer service skills (quickly and effectively solves client problems, ability to build rapport, selects language and tailors the content of speech/writing to the level and experience of audience)
Demonstrates awareness on adult learning principles and learning styles
Strong organizational and time management skills with the ability to be flexible to changing environments, work independently and meet tight deadlines
Strong interpersonal skills with proven ability to influence and negotiate, to diffuse, reconcile and remedy customer issues and create win-win solutions
Demonstrates problem solving and critical thinking skills; to detect problems in process/procedures or learning, identify root causes, generate ideas and propose solutions
Acts as subject matter expert providing consultation and coaching for team and demonstrated knowledge of products and systems
Strong Communication skills. Demonstrated ability to compose grammatically correct, clear and concise verbal and written communication (4.0 across all domains on BUPLAS VA & WA)
Nice to have: Teaching experience; completion of Presentation Skills Training, Facilitating Adult Learning or any guest trainer or train-the-trainer programs and knowledge on Life Insurance products
Client Relationship Management
International Business and Multicultural Skills
Product and Service Advise and Support
Quality Management and Assurance
Demonstrates skills in utilizing MS Office Word, Powerpoint and Excel applications
Exhibits high level of proficiency in relevant business tools: knowledge based tools, Lotus Notes, O365, SharePoint, web-based applications
Demonstrated skill in utilizing business telephony and technology, which includes Avaya, Usup/UAgent and Witness (Verint)
Demonstrates knowledge of the Manulife Philippines products and services
Completed the New Trainer Onboarding Program
Good understanding of Service Level Agreement, expectations on Training and Quality Assurance goals and turn-around time
Shows strong facilitation skills (communicates in clear, organized & poised manner; tailors communication styles to needs of recipients; provides relevant and meaningful information; engages audience with gestures and useful elicitation questions; listens to trainees views/questions & responds in a polite and professional manner)
Implements a variety of learning methodologies, teaching styles and classroom management strategies suitable for adult learners
Recognizes and acts on learning opportunities to give positive and constructive feedback that is useful and appropriate
Demonstrated strong attention to detail and problem-solving skills
Ability to follow the escalation procedures