Business Trainer Resume Samples
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Business Trainer Resume Samples
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KW
K Ward
Kathryn
Ward
4738 Lulu Valley
Phoenix
AZ
+1 (555) 174 8427
4738 Lulu Valley
Phoenix
AZ
Phone
p
+1 (555) 174 8427
Experience
Experience
Detroit, MI
Business Trainer
Detroit, MI
Haley, Mante and Frami
Detroit, MI
Business Trainer
- Provides updates to management on training outcomes and performance
- Work with the L&D team to maintain and develop the Learning and Development collaborate site for ESC globally,
- Work with the L&D team to maintain and develop the Learning and Development collaborate site for ESC globally
- Work with L&D Ops and HRGs to track feedback scores, effectiveness measures and share back with Business Managers
- Work with HRGs and Business Managers to obtain buy-in for solutions identified
- Assist in developing & maintaining business training content, lab exercises, presentations, and accompanying materials
- Networks with colleagues, around the globe, to research issues and improve training plans and materials
Philadelphia, PA
AML Business Trainer
Philadelphia, PA
Gusikowski-Wolff
Philadelphia, PA
AML Business Trainer
- Assist in mapping out training plans, design and develop training programs that adhere to the spirit of policies, processes and procedures
- Collaborates with managers to create individualized coaching plans that ensure new hire and incumbent success
- Makes recommendations that improve training's effectiveness
- Creates tactical plans to implement new performance or training initiatives
- Prioritizes learning and performance improvement requests and planned interventions
- Delivers globally developed curricula in a consistent manner
- Provide train-the-trainer sessions for internal subject matter experts
present
New York, NY
Lead Country Business Trainer
New York, NY
Gerlach-O'Conner
present
New York, NY
Lead Country Business Trainer
present
- Ensuring certifications of the trainers and providing ongoing coaching and development of the GCB Business Trainers
- Workforce Management
- Responsible for the in-country dedicated (full-time) GCB Business Trainer population. Also expected to play a role in the oversight of the non-dedicated (part-time) GCB Business Trainers
- Monitor and evaluate the GCB Business Trainer performance, specifically the standards and quality of delivery. Ensuring certifications of the trainers and providing ongoing coaching and development of the GCB Business Trainers
- Work in close partnership with the regional Learning team. Provide proactive input to the curriculum content. Ensure all feedback and suggestions from our key clients are fed-back to the Regional Learning team
- Responsible for the in-country dedicated (full-time) Business Trainer population. Also expected to play a role in the oversight of the non-dedicated (part-time) Business Trainers
- Work in close partnership with local Country Business Manager (Consumer) and GCB Business seniors in terms of Learner outcomes, and curriculum content
Education
Education
Bachelor’s Degree in Education
Bachelor’s Degree in Education
University of Memphis
Bachelor’s Degree in Education
Skills
Skills
- Commitment to quality and attention to detail
- Strong attention to detail
- Assisting in establishing course schedule for year, ensuring that suitable venues/classroom space and equipment are available
- Strong diplomacy skills
- Strong experience with Microsoft Office Products
- Highly numerate with well-developed analytical skills,
- Excellent organizational, communication, negotiation and influencing skills
- Highly numerate with well-developed analytical skills
- Highly computer literate
- Excellent verbal and written communication skills
12 Business Trainer resume templates
Read our complete resume writing guides
1
Gcg-business Trainer Resume Examples & Samples
- Responsible for conducting on boarding training for the new hires and developmental trainings for the existing staff to ensure their skill-sets are updated with the continuous changing environment of the business
- Ensuring periodic & timely evaluation of all training materials for relevance
- Responsible for the effective implementation of the regional role-based curriculum
- Tracking timely completion of mandatory trainings for the new hires
- Ensuring availability of training records and evaluation summaries for audit
- Responsible for timely and accurate training records to be uploaded into GLMS for tracking purposes
- Self-starter – positive, energetic and able to prioritize and act upon the important issues whilst keeping communication channels open to relevant stakeholders
- Highly organized and able to deliver against firm timelines
- Ability to positively influence and motivate others
- Collaborate team player
- Business related experience
2
Business Trainer Resume Examples & Samples
- Min 1 year of experience in AML
- Experience in developing classroom materials
- 1 - 2 years experience in a business environment
- Experience in delivering curriculum business environment
- Strong diplomancy skills
- Flexiblility in scheduling
- Excellent organizational, communication, negotiation and influencing skills
- Commitment to quality and attention to detail
3
AML Business Trainer Resume Examples & Samples
- Experience working as an AML Senior Analyst preferred
- Project management experience beneficial
- 5 to 8 years’ experience in a business environment
- Prior delivery experience preferred
- Bachelor's degree or related experience in business required
- Flexible with schedule (days/nights)
- Strong leadership, consultative, negotiation, collaboration, interpersonal and communication skills, with the ability to effectively lead groups and individuals
- Skilled in performance support methodologies
- Exceptional coaching, group presentation and facilitation skills
- Professional demeanor, detail oriented, and able to interact in various business situations with all levels of the organization
- Able to organize and prioritize workload
- Travel is required up to (50%) potential for International as well as Domestic
- Role will reside in Jacksonville
4
AML Business Trainer Resume Examples & Samples
- Partners with SMEs, line and mid-level management to create effective training programs geared to business needs
- Guides the design and development of training materials while evaluating their effectiveness
- Prioritizes learning and performance improvement requests and planned interventions
- Facilitate blended learning (instructor led training and web based training) for both newly hired and existing learners in classroom and virtual settings, when needed
- Delivers training at a high level of audience satisfaction
- Ensures that learning has occurred
- Measures the transfer of learning as appropriate
- Maintains appropriate level of subject matter expertise
- Understands the operational MIS, accesses the MIS, effectively uses MIS to diagnose staff performance deficiencies and exercise interventions to improve performance
- Makes recommendations that improve training's effectiveness
- Identifies issues/concerns about proposed strategies and recommend appropriate solutions to resolve issues
- Creates tactical plans to implement new performance or training initiatives
- Demonstrates proficiency in system/processes in functional area of curriculum delivered and supported (understands implications of changes in procedures to the sytem and to other current practices
5
Lead Country Business Trainer Resume Examples & Samples
- Responsible for end to end training delivery for India consumer business across functional, leadership and professional development curriculums
- Responsible for the effective implementation of the core training curriculum in country for all GCB roles, to the highest standards
- Provide ongoing feedback to the Regional Learning team in terms of core curriculum content and its suitability to the local business/context. Provide ongoing input to a) course improvements; b) new course needs; c) new course content development
- In partnership with local business seniors, evaluate the effectiveness of the desired learning outcomes and provide feedback to the Regional Learning team
- Where the core training curriculum does not meet all local needs (e.g. due to local regulatory/legal requirements, or country specific products), developing the appropriate country specific training solutions to augment the core curriculum
- Consult business on specific business focus areas and challenges and lead development & deployment of L&D solutions to address these
- Workforce Management
- Responsible for the in-country dedicated (full-time) GCB Business Trainer population. Also expected to play a role in the oversight of the non-dedicated (part-time) GCB Business Trainers
- Monitor and evaluate the GCB Business Trainer performance, specifically the standards and quality of delivery. Ensuring certifications of the trainers and providing ongoing coaching and development of the GCB Business Trainers
- Operations Management
- Ensure the timely pre and post evaluation of the Learners experiences. Responsible for the management and reporting of local analytics
- Analyse and evaluate the performance of learners and the impact of this on the curriculum
- Work with the country learning resources to ensure effective administration of classes and cost effective delivery
- Relationship Management
- Work in close partnership with local Country Business Manager (Consumer) and GCB Business seniors in terms of Learner outcomes, and curriculum content
- Ensure a very close connection and partnership is maintained with the local Country Learning function. Be an active member of the local Learning Network
- Work in close partnership with the regional Learning team. Provide proactive input to the curriculum content. Ensure all feedback and suggestions from our key clients are fed-back to the Regional Learning team
- Network with other Country Business Trainers for success sharing
- Thorough understanding of the Retail Banking business and other primary GCB product areas relevant to country
- Proven experience as a trainer and competence with adult learning principles
- Experienced in the evaluation of L&D initiatives
- Outstanding relationship skills – so as to enable the development of productive and trusted relationships with GCB business leaders, in addition to colleagues within HR and Learning regionally, and within country,
- Collaborative team player,
- Ability to positively influence others. Strong communication and questioning skills,
- Accountability and execution – consistently operating at high standards of quality and accuracy within required timeframes
- Ability to lead change,
- Able to follow instructions, whilst also comfortable working with ambiguity,
- Self-starter – positive, energetic and able to prioritise and act upon the important issues whilst keeping communication channels open to relevant stakeholders,
- Highly organised and able to deliver against firm timelines,
- Team leader, able to motivate and engage team,
- Coach and develop others – effective leadership of team, whilst ensuring each team member is continually building upon their skills and capabilities
6
Business Trainer One Main Financial Resume Examples & Samples
- Demonstrate understanding of the implications of changes in procedures to the system and
- 3-5 years of Facilitation or Learning & Development experience
- Demonstrates Ownership Attitude and is a self-reliant achiever
- Ideal candidate is dedicated to Continuous Improvement possessing a belief in the concept that excellence is in the details
- Identify issues/concerns about proposed strategies and recommend appropriate solutions to resolve issues while considering customer impact
- Outstanding written and verbal communication skills. Specifically, a demonstrated ability to effectively communicate in a professional environment with various levels of employees
7
Business Trainer Resume Examples & Samples
- Manages the development, implementation, and delivery of our internal company onboarding and orientation programs with a focus on accelerating time to competence
- Proactively promotes internal company culture through onboarding programs
- Facilitates our weekly Day 1 experience,Welcome Home, as well as our monthly new hire orientation program,Rookie Orientation
- Serves as the onboarding subject matter expert to consult with stakeholders and teams across the business regarding onboarding best practices to accelerate time to competency for their teams. o Conducts strategic needs analysis with stakeholders across the business to make program recommendations based on business objectives and KPI’S. o Keeps up to speed with the latest onboarding/orientation theories, as well as keeps up with industry/company knowledge. o Builds new stakeholder relationships and identifies the appropriate stakeholders, at VP+ level. o Selects or creates materials/online tools and appropriate delivery methods for onboarding activities. o Organizes, conducts, and evaluates internal onboarding programs. o Leads instructional design sessions with groups across the business to help build their role-based onboarding programs. o Interfaces with onboarding teams across Rackspace locations on cohesive program delivery and messaging. o May speak at external conferences on behalf of Rackspace
- Innovative thinker with strong business acumen
- Ability to make appropriate decisions considering the relative costs and benefits of potential actions
- Displays intellectual curiosity and creative problem-solving abilities to research and resolve critical issues
- Ability to communicate technical information and ideas so others will understand
- Ability to successfully work and promote inclusiveness in small groups
- Works collaboratively with stakeholders and Talent Development leadership
- Ability to manage Global Programs
- 7+ years’ experience in learning and development with an emphasis on building and delivering onboarding programs. High school diploma or equivalent required
- Bachelor’s degree in a related field such as Education or Organizational Development required or equivalent work experience
- Some international travel required
- Certifications in instructional design, facilitation, and training need analysis preferred
- Demonstrated expertise as a thought leader in onboarding
- Past experience in working in a global team
8
Lead Country Business Trainer Resume Examples & Samples
- Responsible for end-to-end training delivery for India consumer business across functional, leadership and professional development curriculums
- Provide ongoing feedback to the Regional Learning team in terms of core curriculum content and its suitability to the local business/context
- Provide ongoing input to a) course improvements; b) new course needs; c) new course content development
- Where the core training curriculum does not meet all local needs (e.g., due to local regulatory/legal requirements, or country specific products), developing the appropriate country specific training solutions to augment the core curriculum
- Outstanding relationship skills – so as to enable the development of productive and trusted relationships with GCB business leaders, in addition to colleagues within HR and Learning regionally, and within country
- Ability to positively influence others
- Ability to lead change
- Able to follow instructions, whilst also comfortable working with ambiguity
- Self-starter – positive, energetic and able to prioritise and act upon the important issues whilst keeping communication channels open to relevant stakeholders
- Highly organised and able to deliver against firm timelines
- Team leader, able to motivate and engage team
- MBA
9
Business Trainer Resume Examples & Samples
- 2 - 3 years experience in Branch Network (Servicing area, Sales experience is a plus)
- Excellent knowledge of Service and Cash transactions
- Excellent knowledge of Banking procedures, products (assets and liabilities) and Regulatory
- Proven track record in managing a service team
- English - both oral and writing
- Training experience is a plus
- Strong presentation and organization skills
- Assertive, result-oriented approach
- Team player and coach
- Advanced PC user (MS Office)
- Higher education (psychology or pedagogic is a plus)
10
Business Trainer Halifax Ns Resume Examples & Samples
- Deliver hands-on sales, system and compliance training with respect to several critical areas of branch operations including insurance sales, loan origination, solicitation, documentation and servicing of loan portfolio
- Train branches to more effectively use the Branch Self-Assessment as a tool to effectively mitigate compliance/audit issues
- Delivers interactive, learner-focused instruction while utilizing adult-learning principles in a blended learning environment (face to face/virtual). Encourages and enhances participation, facilitates discussion, and keeps learners focused by managing timing and pace
- Identifies and makes recommendations for course design changes based on delivery experience. Works with management and instructional designers to implement changes
- Maintains & builds content knowledge by periodically conducting site & field visits and attending customer meetings as needed. Keeps abreast of business changes and processes in order to deliver up to date and accurate information
- Participates in and supports project team roles. Maintains appropriate levels of subject matter expertise to function as SME on training programs; makes recommendations to maintain relevance and improve effectiveness
- Demonstrate understanding of the implications of changes in procedures to the system and to other current practices
- Maintains communication with designated point person regarding attendance issues, class trends and learning deficiencies as observed during training. Assesses Level 1 (class reaction) and Level 2 (content mastery) feedback to elevate concerns as needed
- Required travel CitiFinancial sites to facilitate training or conduct branch visits
- Facilitator with a passion for People Development and ability to demonstrate versatile facilitation skills; ability to adapt quickly, interpret audience reaction and modify delivery to match learner needs
- Ability to work under pressure, be reliable, be well-organized and able to keep a number of activities in progress in parallel, balancing priorities as necessary
- Demonstrated ability to meet tight deadlines
- Proficiency in Microsoft Office products; specifically Word and PowerPoint
- Bachelor's degree in a related field or an equivalent combination of training and experience
- 1-2 years of Facilitation or Learning & Development experience is preferred
- Ability to travel up to 60%
- Must have at least 5 years of industry experience including at least one year effectively managing a CitiFinancial branch
- Consumer Finance industry experience preferred
11
Business Trainer Resume Examples & Samples
- Owns the development, implementation, and delivery of US based Strengths initiatives; partnering with our global partners to ensure alignment across Rackspace
- Proactively seeks opportunities to discuss, promote and grow the Strengths program
- Facilitates and evolves as necessary Great Managers Training, Team Strengths sessions and Introduction to Strengths classes
- Builds new stakeholder relationships and identifies the appropriate stakeholders while interacting with Rackers at all levels of the organization
- Selects or creates materials/online tools and appropriate delivery methods for Strengths knowledge transfer
- Additional professional development course delivery and development as needed
- 7+ years’ experience in learning and development. High school diploma or equivalent required
- Demonstrated expertise as a thought leader in Strengths
- Gallup Strengths certification
- Any other Strengths certification
12
Senior Business Trainer, Manager Development Resume Examples & Samples
- Owns the evolution and delivery of the Emerging Leaders Program for high potential front line managers
- Proactively seeks opportunities to evangelize and grow all manager development programs
- Designs, facilitates and augments, as necessary, Manager Fundamentals curriculum and ongoing professional development courses for managers
- Builds and fosters new stakeholder relationships and identifies the appropriate stakeholders while interacting with Rackers at all levels of the organization
- Selects or creates materials/online tools and appropriate delivery methods for manager development knowledge transfer
- May speak at external conferences on behalf of Rackspace
- Ability to articulate and judge real world impact on the business
- Excellent facilitation and training delivery skills
- Ability to coach and mentor other Rackers
- Computer skills required, including Windows-based programs and the ability to operate media equipment and telecommunication
- Ability to manage global programs
- Certifications in instructional design, facilitation, and training needs analysis preferred
- Certifications in: o MBTI o Situational Leadership o Gallup or other Strengths certification
- Previous or current people leader
13
Gcg-business Trainer Resume Examples & Samples
- Responsible for conducting onboarding training for the new hires and developmental trainings for the existing staff to ensure their skillsets are updated with the continuous changing environment of the business
- Ensuring periodic and timely evaluation of all training materials for relevance
- Degree holder
14
Ipb-country Lead Business Trainer Resume Examples & Samples
- Responsible for the effective implementation of the functional skills programs in business, to the highest standards, acting as conduit between region and country stakeholders in ensuring training requirements are met to the satisfaction of business stakeholders
- Responsible for ensuring Go To Common Business Training standards are met for all training programs and curriculum
- Primary contact for learning needs for the business. Leadership of country business training team and demonstrate leadership within the Country Lead Business Trainer Community; act as one team with common objectives and standards
- Ensure all employees receive required leadership and professional development skills as indicated in the role-based curricula, in partnership with the Country HR team (leverage on Country HR - L&D and Talent programs and activities)
- Efficient in Workforce Management (e.g. oversight for the in-country dedicated business trainer population)
- Logical and analytic thinking - understand complex processes and provides simplification
- Manage implementation of training programs effectively
- Knowledge of GLMS to cascade relevant courses to targeted audience
- Proficiency in Microsoft Suites is a plus
- Strong communication and questioning skills
- Analysis and decision making - able to identify and understand the primary issues, problems and opportunities and develop appropriate solutions
15
Lead Country Business Trainer Resume Examples & Samples
- Outstanding relationship skills–so as to enable the development of productive and trusted relationships with GCB business leaders, in addition to colleagues within HR and Learning regionally and within country
- Accountability and execution–consistently operating at high standards of quality and accuracy within required timeframes
- Coach and develop others–effective leadership of team, whilst ensuring each team member is continually building upon their skills and capabilities
16
Cbna-gcg-business Trainer Resume Examples & Samples
- Develops and implements the learning governance standard policies and procedures to ensure all business training processes are within prescribed Citi global, regional and country standards
- Supports the Country Business Training Organization in developing and implementing GCB-franchise wide training programs and address GCB-function training gaps to equip GCB employees
- Acts as In-Country Business Training interface with country Subject Matter Experts (SMEs) for business training implementations
- Manages the accurate and timely tracking and reporting of country business training metrics for presentations to GCB stakeholders, including certification requirements, in partnership with HRSS Asia Learning Operations team leveraging on GLMS
- Manages the business training cost allocation, capacity planning and budget of the country business training team
- Manages implementation of business training effectiveness and business trainer effectiveness standard processes to ensure we provide value added training programs and continuous development of business trainers
- Excellent team player
- Having business training and development function experience is preferred
- Detailed and highly-organized
- Can work effectively cross-functionally for collaborations
- Has experience in managing budgets
- Strong compliance-acumen
- Keen on operations and process improvement
- Can effectively lead a team
- Proficient in using Microsoft Office - Word, PowerPoint and Excel
17
Cbna-gcg-business Trainer Resume Examples & Samples
- Good team player
- Detailed and organized
- Knows Microsoft Office - Word, Excel and PowerPoint
- Good coordination skills
- Keen on operations and process improvements
- Keen on compliance and adherence to standards and guidelines
18
Business Trainer Resume Examples & Samples
- Build on-the-job training materials
- Learn systems/map shortcuts
- Lead grassroots training initiatives
- Lead trainings for smaller process rollouts
- Interpersonal communication skills including respect and teamwork
- Market available training opportunities to employees and provide necessary information
- Conduct needs assessment and identify skills or knowledge gaps that need to be addressed
- Partner with internal stakeholders and liaise with matter experts regarding instructional design
- Amend and revise training materials as necessary, in order to adapt to the changes that occur
19
Business Trainer Resume Examples & Samples
- Capable of managing end-to-end learning & development processes including: Working with functional leaders and managers to identify training needs and trends within Citi Supply Chain Services, developing, both in-house and with expert third parties, a training curriculum that includes a blended approach to learning such as classroom training, 1-2-1 sessions, action learning & e-learning, create training initiatives in Captivate and Brainshark for publication on the Global Learning Management System (SumTotal)
- Work as a liaison with the ESC project managers in all required training needs for projects,
- Maintain the ESC University and all related training catalogs updated and aligned to new training,
- Maintain the ESC Training Golden Source as new training becomes available,
- Work with the L&D team to maintain and develop the Learning and Development collaborate site for ESC globally,
- Monitor and review the progress of trainees through questionnaires and discussions with functional teams
- Experience of management development and soft skills training, experience of designing and delivering a variety of training solutions,
- Instructional and graphic Design experience a must,
- Experience of partnering with third parties,
- Proven experience in managing key stakeholders,
- Proven experience working in cross-functional teams, obtaining consensus,
- Experience in sourcing and procurement processes and systems
- Knowledge in Adobe Captivate, Adobe Presenter, Photoshop, and Illustrator is required
- Highly numerate with well-developed analytical skills,
- Highly computer literate,
- Excellent verbal and written communication skills,
- Strong organizational and planning skills,
- Change Management experience,
- Experience of working in an international context,
- Fluent English, written and oral
20
Business Trainer Resume Examples & Samples
- Act as an integral part of the Global Capabilities team and execute the Global Learning and Development strategy
- Capable of managing end-to-end learning & development processes including: Working with functional leaders and managers to identify training needs and trends within Citi Supply Chain Services
- Developing, both in-house and with expert third parties, a training curriculum that includes a blended approach to learning such as classroom training, 1-2-1 sessions, action learning & e-learning
- Create training initiatives in Captivate and Brainshark for publication on the Global Learning Management System (SumTotal)
- Work as a liaison with the ESC project managers in all required training needs for projects
- Maintain the ESC University and all related training catalogs updated and aligned to new training
- Maintain the ESC Training Golden Source as new training becomes available
- Work with the L&D team to maintain and develop the Learning and Development collaborate site for ESC globally
- Experience in management development and soft skills training,
- Experience designing and delivering a variety of training solutions,
- Experience partnering with third parties,
- Highly numerate with well-developed analytical skills
- Highly computer literate
- Strong organizational and planning skills
- Experience working in an international context
- Bachelor’s degree in BA, IE, or similar; and/or equivalent experience
21
Business Trainer Resume Examples & Samples
- Responsible for needs analysis, solution design and delivery of the interventions in line with the business requirements
- Partner with HRGs on individual needs identification, program nomination, attendance and effectiveness of the programs
- Own effectiveness of the interventions delivered to the business
- Strong linkage to the regional client coverage teams for functional programs
- Partner L&D Program Managers to leverage available solutions
- Create business specific interventions as and when required - responsible for effectiveness
- Coordinate with L&D Operations for delivery of the interventions and manage cost
- Deliver to key responsibilities assigned as Citiphone training deliverables under operational training
- Work with Lead HRGs to ensure quality inputs on TNI
- Work with HRGs and Business Managers to obtain buy-in for solutions identified
- Work with HRGs for driving/prioritizing nominations for various programs
- Work with L&D Operations team to monitor attendance and escalate as appropriate
- Work with L&D Ops and HRGs to track feedback scores, effectiveness measures and share back with Business Managers
- Work with the Regional Client Coverage teams to ensure consistency in delivery of Regional/Global programs
- Work with the Coverage teams to migrate delivery of programs to in-country
- Work with Training managers pan India for execution of operational training deliverables at Citiphone
- Education: Graduate
- Experience: 7 years of experience
- Facilitation skills
- Result orientation
- Drive change and innovation
- Culture and diversity exposure
- Competency based Training, Adult Learning Principles, Training Delivery
22
Gcg-cbna-business Trainer Resume Examples & Samples
- With above average floor skills in English and Filipino
- Proficient in Excel and PowerPoint
- Passionate, resilient and team player
23
Lead Country Business Trainer Resume Examples & Samples
- In partnership with local business seniors, evaluate the effectiveness of the desired learning outcomes and provide required feedback to the Regional Learning team
- Ensure the Regional Learning team is aware of all country specific programs, and overview that they do not overlap or duplicate the core curriculum programs
- Scheduling and resourcing of all Business Trainers, ensuring appropriate resources exist to meet local demands
- Monitor and evaluate the Business Trainer performance, specifically the standards and quality of delivery
- Ongoing coaching and development of the Business Trainers
- Ensure GCB Business Trainers are appropriately certified by Regional Learning before conducting any new programs
- Ensure the timely evaluation of the Learners experiences. Responsible for the management and reporting of local analytics
- Ensure ALL local training activity is entered into GLMS. Responsible for the management and reporting of local analytics
- Effective administration of classes and cost effective delivery
- Responsible for ongoing process improvement to enhance key business measures
- Responsible for all training logistics
- Work in close partnership with local CBM and GCB Business seniors in terms of Learner outcomes, and curriculum content
- Ensure a very close connection is maintained with the local Country Learning function (HR based). Be an active member of the local Learning Network
24
Business Trainer Resume Examples & Samples
- Responsible for the effective implementation of the regional role-based curricula across key business roles
- Delivers product, technical, systems, sales, behavioral and skill-based training in a
- Works on ongoing feedback around: a) course improvements; b) new course needs and
- Line-trainer experience
- Demonstrated facilitation skills and expertise in applying adult learning principles,
- Proven experience in instructional design, content development and eLearning solutions
- Experience in either an operational, service or sales environment (ideally obtained within
- Able to influence colleagues positively
- Equipped to be part of a training design of either regional or local training
- Fully conversant/abreast about products, processes and policies of stakeholders (not
25
MYS Ctsm Kl-global AML Operations Business Trainer Resume Examples & Samples
- Responsible for research, needs analysis, design, delivery, and evaluation of training and performance improvement programs as required by supporting businesses
- This position has a strong base of knowledge in their respective industry and/or training and development experience
- Partner with SMEs, line and mid-level management to create effective training programs geared to business needs
- Guide the design and development of training materials while evaluating their effectiveness
- Prioritize learning and performance improvement requests and planned interventions
- Make recommendations that improve training's effectiveness
- Demonstrate proficiency in system/processes in functional area of curriculum delivered and supported (understands implications of changes in procedures to the system and to other current practices
- Experience in a business environment
- Experience delivering curriculum in a business environment a plus
- Persuades and influences others
- Strong oral and written communications skills
- Advanced proficiency in Microsoft Office products
- Undergraduate degree or related training experience
- Flexibility in scheduling
26
MYS Ctsm Jb-business Trainer Resume Examples & Samples
- Effectively manage entire training and development
- Review and ensure program contents are relevant and updated
- Coordinate all training activities and conduct training needs analysis
- Maintain proper documentation of training and always submit records on time
- Prepare course outlines and customize the presentation training materials and slides by engaging with respective business units
- Development of programs for existing staff to help bridge any training gaps for both service and sales
- Leverage on digital platform and innovate new ideas for training improvement
- Candidate must possess at least a Bachelor Degree in Banking/Finance and any related discipline
- Ability to communicate to all levels within an organization and demonstrate a strong
- Understanding of people development needs
- Well-developed problem solving skills
- Pleasant personality with excellent communication skills
- Proficient in written and spoken English
- Good command in Microsoft office and other related software
- Applicants must be willing and able to travel to Singapore
- At least 2 years working experience in financial/banking industry
- Work experience in training will be an advantage
27
Retail Business Trainer Resume Examples & Samples
- Identify and understand business needs in order to propose effective training solutions. Partner with SMEs to create effective training programs geared to business needs
- Translate functional systems specifications and screen design documents into business training manuals. Keep existing training materials updated at all times
- Establish performance objectives to meet goals set forth for each learning event
- Develop interactive training solutions to engage participants including the use of visual aids and blended learning techniques. Use appropriate business terminology; incorporate business acumen concepts into class content
- Facilitate/deliver all classes assigned to target audience using adult learning principles. Present content in a clear and concise manner. Demonstrate credibility at all times
- Select appropriate measurements tools and levels of evaluation. Summarize and provide recommendations as needed
- Execute administrative functions as needed including scheduling, coordinating room assignments, email communications, etc
- Place a strong emphasis on the successful on boarding of our new hires; train and coaching them to acquire the knowledge and skills necessary to be successful in their positions immediately back on the job. Ensure successful transfer of information
- Work collaboratively and build strong partnerships with department leaders to accomplish business priorities through training events
- Provide excellent customer service by troubleshooting issues from internal customers and providing timely solutions. Solicit constant feedback for continuous improvement
- Bachelor’s degree; business, retail, training education/experience, a plus
- Minimum of 3-5 years training experience (retail training, preferred)
- Knowledge of JDA Products (Allocation, Enterprise Planning, SSI, Assortment Planning, Demand Planning), and Island Pacific Merchandising system, a strong plus
- Past business experience in Planning, Allocation or Merchandising a strong plus
- Strong project and time management skills
- Must be a self-starter and be detail-oriented
- Ability to work well both independently and in a team environment
- Excellent skills with MS Office (Word, Powerpoint, Excel, Publisher, Outlook)
- ELearning development skills a strong plus (Adobe Captivate, Articulate Suite)
- Excellent critical thinking and interpersonal skills
- Excellent facilitation/presentation skills
28
Gcg-business Trainer Resume Examples & Samples
- Demonstrated facilitation skills and expertise in applying adult learning principles
- Working knowledge MS Office: Powerpoint, Excel, Video production
- Thorough understanding of Company global policies and processes related to L&D in GCB
- In-depth understanding of the business
- Collaborative team player
- Open to feedback
- Taking in feedback constructively
- Being motivated by the fact that you impart knowledge to others
- Initiative to scope needs even before being verbalized by others
- Higher education degree in an appropriate discipline
- Minimum of 2 year experience in business or L and D
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Business Trainer / Operations Specialist Resume Examples & Samples
- One to two years of experience in operations/technology project management activities
- Developing knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
- Proven ability to design, develop and deliver applicable training and materials
- Basic understanding of project management and testing methodology and procedures
- Ability to support the develop of test schedules, review testing plans, track test issues and report on test results
- Good analytical
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to work collaboratively as part of a project team
- Effective interpersonal skills including verbal and written presentation and communication skills
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Business Trainer Resume Examples & Samples
- University graduate
- At least 7 years' relevant experience in designing, developing and delivering training programmes
- Excellent presentation, communication and facilitation skills
- Self-starter, self-motivated and a good team player
- Positive, energetic and able to prioritize and act upon the important issues whilst keeping communication channels open to relevant stakeholders
- Highly organized and able to deliver against tight timelines
- Strong communication skills with good influencing skills
- Proficiency in MS Office, e.g. Powerpoint and Excel
- Excellent command of both written and spoken English and Chinese
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Clinical Business Trainer North England & Scotland Resume Examples & Samples
- The development and delivery of a wide ranging portfolio of learning solutions to practices including the roll out and on-going implementation of training and on the job coaching
- Assisting in the identification of training needs at a practice and regionally wide level
- Developing training solutions that help support commercial and professional initiatives, such as
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Business Trainer Resume Examples & Samples
- Assist in developing & maintaining business training content, lab exercises, presentations, and accompanying materials
- Deliver instructor-led classroom training to end-user customers and Partners on a regular schedule across APAC
- Experience designing and developing instructor-led content with business subject matter content
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AML Business Trainer Resume Examples & Samples
- Experience in creation and delivery of training material
- Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Adequate knowledge of learning management systems and web delivery tools
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Business Trainer Resume Examples & Samples
- Working with Cross Functional Business Partners to update procedures and training materials related to software upgrades
- Edits/updates existing procedures to coincide with new software that is being implemented
- Creates training plans, based on the new software functionality, and conducts training for business partners
- Assists with testing system functionality, as needed, in relation to procedure revisions, and creating training materials
- Strong organization & time management skills
- Excellent computer skills, especially Microsoft Office applications
- General knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
- One or more years of experience in operations/technology project management activities
- Ability to work as part of a project team
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Gcg-business Trainer Resume Examples & Samples
- Digital Content Creation skills and experience
- Working knowledge on MS Office eg: PowerPoint & Excel, Adobe Captivate, Digital Content Creation, Video production and editing
- L&D, Digital/Media Content Creation and related Business experience
- Minimum of 2 years experience in related business, L&D and Digital/Media Content Creation
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AML Business Trainer Resume Examples & Samples
- Demonstrated understanding of KYC policies & procedures
- Knowledge of Citibank branch processes and procedures a plus
- Exceptional one-on-one and group presentation, facilitation and communication skills
- Advanced organizational skills with the ability to handle multiple assignments
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Strong Microsoft Office Suite knowledge (Word, Excel, Outlook and PowerPoint)
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Retail Business Trainer Resume Examples & Samples
- Manages multiple training projects simultaneously; conveys clear ideas and goals to team members, manages the implementation of goals and measures results: e.g., new class design, special task forces, new hire feedback sessions, store training program, etc
- Propose cost-effective new training solutions within budget
- Research new formats and learning tools and influences the selection process with new system implementations. Determines when and how to partner with IT to build training modules around new system implementations. Identifies and solves operational challenges surrounding system implementation and uses their judgment to escalate accordingly
- Bachelor’s degree; degree in a retail or business-related area, a plus
- 5+ years training experience. Retail Training preferred
- Strong project and time management skills; a self-starter and be detail-oriented
- Ability to work well both independently and in a team environment; ability to work in fluid environment with changing priorities required
- Excellent customer service skills, critical thinking and interpersonal skills, and facilitation/presentation skills
- Must be able to handle multiple projects with adherence to deadlines; highly organized; able to work independently as well as on group projects; self-motivated and confident with some decision making; have the ability to manage up, down and across with positive results
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Business Trainer Resume Examples & Samples
- Deliver instructor-led classroom training to internal, end-user customers and Partners on a regular schedule across China, HKT and APAC
- 5-7 years of experience in delivering business related training
- Experience conducting classroom training for related cloud technology products and services
- Business degree (i.e. Computer Science) or relevant work experience required
- Recent experience cloud service delivery or project management
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Soft Skills Business Trainer Resume Examples & Samples
- Identify and assess current and future training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
- Translate requirements into trainings that will groom employees for the next step of their career path and support their personal development
- Draw an overall or individualized training and development plan that addresses needs and expectations of employees and business
- Conduct effective training sessions on soft skills topics, deploy a wide variety of training methods
- Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
- Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
- Develop or oversee the production of classroom handouts, instructional materials, aids and manuals
- Stay abreast of the new trends and tools in employees training and development and implement them in trainings delivering
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Business Trainer Resume Examples & Samples
- Delivers procedures/process, systems, and skill-based training in a classroom or virtual environment
- Manages the learning environment to ensure desired outcomes are achieved including the transfer of learning
- Analyzes classroom results and identifies gaps in training needs
- Has a thorough understanding of course content, systems and materials
- Assisting in establishing course schedule for year, ensuring that suitable venues/classroom space and equipment are available
- Develop training materials and visual aids. Keeps abreast of business changes and processes in order to deliver up to date and accurate information
- Provides updates to management on training outcomes and performance
- Mentors new hires and provides on-going support to KYC analysts
- Proactively seeks opportunities to improve existing practices within the team and training curriculums
- Participates in internal working groups and/or strategic projects
- Partners with other training organizations within Citi to implement best practices
- Bachelor’s degree in Education, Communication, Related field or equivalent experience
- Minimum of 2 years previous experience in training delivery
- Fluency in writing/reading/speaking English and Spanish with the ability to translate written documents with a high degree of accuracy both in terms of grammar and content is preferred
- Experience in managing multiple high priority tasks and adjust to shifting priorities, while meeting deadlines
- Ability to work independently and interact with all levels of management in a professional and positive manner
- Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, Suspicious Activity Reporting requirements and Global KYC Standards
- Experience on high risk client and relationship reviews, reputational risk assessment, advisement of high risk relationship
- Experience with Microsoft Office applications and virtual learning technology
- Flexible with schedule (days/nights/ability to travel up to 50%)
- Strong analytical, project management and process management skills
- Strong attention to detail and follow-up
- Strong interpersonal and organizational skills
- Ability to interact effectively with senior management
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Business Trainer Resume Examples & Samples
- Responsible to track the training records and highlight any discrepancy to the Sales Planning Head
- Responsible for ensuring NEMS ids are created for staff during the training period
- Responsible to ensure staff are certified before their sales agent codes are created
- Responsible to prepare a training tracker on a quarterly basis and share the same with Sales Planning Head and S and D Director
- Work closely with country product teams to have the required trainings delivered
- Work closely with country stake holders to incorporate any new projects which require training to the front end (Sales Automation etc.,)
- Ensure active participation in regional projects, calls on a time to time basis
- Ensure audit readiness and strong controls at all times and secure successful audit results
- Ensure all training records are available at all times and properly stored for future reference
- 5+ years of Sales training experience with relevant knowledge and experience in the financial industry specifically Retail Banking
- Strong understanding of both local regulations and Citi credit and compliance policies
- Good understanding of Credit Cards, Loans and Insurance products
- Bachelor’s degree in Business Administration, Finance, Economics or equivalent experience
- Strong sales training skills
- Strong command of both spoken and written skills
- Ability to drive and motivate large teams
- Good communications, collaboration, relationship and negotiation skills
- Drive results and accountability
- Develop talent and build great teams
- Successful in delivering training through strategies leveraging digital techniques and technologies
- Flexibility to work on weekdays/weekends mirroring team/ channel schedule
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Risk Operations Business Trainer Resume Examples & Samples
- Build, maintain and assist in delivery of onboarding materials
- Partner with internal stakeholders and subject matter experts regarding instructional design
- Provide train-the-trainer sessions for internal subject matter experts
- Bachelor’s degree or experience with banking and financial institutions
- Strong knowledge of Citibank customer and transaction systems (CitiKYC, Concierge, Citismart, CRU, On Demand, etc.)
- Extensive knowledge of instructional design theory and implementation
- Problem solving and decision making skills to determine the best programs to train employees and meet the needs of the organization
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Business Trainer Resume Examples & Samples
- Facilitate blended learning (instructor led training and web based training) for both newly hired and existing learners in virtual and brick and mortar settings
- Provides a high level of excellence in facilitation skills
- Deliver training at a high level of audience satisfaction
- Ensure that learning has occurred
- Measure the transfer of learning as appropriate
- Maintain appropriate level of subject matter expertise
- Understand the operational MIS, accesses the MIS, effectively uses MIS to diagnose staff performance deficiencies and exercise interventions to improve performance
- Identify issues/concerns about proposed strategies and recommend appropriate solutions to resolve issues
- Create tactical plans to implement new performance or training initiatives
- Demonstrate proficiently in system/processes in functional area of curriculum delivered and supported (understands implications of changes in procedures to the system and to other current practices
- Assesses production staff proficiencies and deficiencies. Identifies skill gaps and development opportunities for performance improvement. Deploys systemic performance support
- Networks with colleagues, around the globe, to research issues and improve training plans and materials
- Ensures consistency in the delivery of globally developed programs
- Builds relationships with line management demonstrating ability to build consensus and influence decisions
- Responsible for implementing HR policies, process and procedures to new hires
- Owns self-development and stays current with professional and industry best practices
- Strong diplomacy skills
- Strong meeting organization and facilitation skills
- Experience working in AML a plus
- Strong experience with Microsoft Office Products
- Experience developing classroom materials
- Experience delivering curriculum business environment
- Undergraduate Degree or related training experience
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AML Business Trainer Resume Examples & Samples
- Delivers product, technical, systems, behavioral and skill-based training in a classroom or virtual environment
- Provides expertise and support for project related training
- May develop presentations on various training or supplemental topics for delivery
- Delivers globally developed curricula in a consistent manner
- Manages the learning environment to ensure desired outcomes are achieved including the transfer of knowledge
- Displays solid knowledge of course content and materials
- Uses assessment tools to measure and analyze training results and identify gaps in learning; communicates curriculum gaps to Design and Development team
- Collaborates with managers to create individualized coaching plans that ensure new hire and incumbent success
- Collaborates with key stakeholders to ensure new hire onboarding success
- Facilitates coaching, communication and leadership workshops for exempt population
- Uses broad discretion in developing solutions for reporting issues
- Influences decisions through advice, counsel and/or facilitating services to others in area of specialization
- Administer classes in the GLMS including the scheduling, closing, and final reporting of classes
- Coordinate facilities and materials needed for classes taught in regions supported
- Produce, maintain MIS reports and records for GFIU P&T; adhering to Record Management requirements
- Trouble shoot training related issues within GFIU P&T
- Support entitlement process for training
- Provide support for Translations
- Support all Audit and MCA needs for GFIU PT
- 3+ years in a business environment
- 2 years experience and delivering training coaching, mentoring
- AML background required
- Technology experience with SharePoint
- Track record of success delivering high quality work in a fast paced and dynamic environment
- Advanced proficiency in Microsoft Office products; must be proficient in excel
- Communicates clearly in written and spoken correspondence
- Collaborates in a team environment
- Self-starter
- Strong analysis skills
- Proven ability to work effectively with business client and systems staff
- Travel required (10%)
- Service, verbal and writing skills
- Proven research skills
- Multi task at high levels
- Diligent in meeting deadlines
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Senior Business Trainer Resume Examples & Samples
- Conducting the mandatory new hire / new to role trainings for customer facing staff including product refreshers
- Delivers product, technical, systems, sales, behavioral and skill-based training in a classroom or virtual environment
- Works with the product teams within the businesses to ensure that all product decks are updated accordingly
- Ensures sales folks fulfill all licensing and certification requirements before certifying they are able to sell
- Builds / revises new hire checklist by collaborating with unit heads on training, licensing and certification requirements for new roles or based on business needs)
- Responsible for the management of design and delivery of engaging training materials & programs supporting the projects delivered
- Uses assessment tools and NPS to measure and analyze training results and identify gaps in learning; ensures the curriculum gaps are addressed in an ongoing manner
- Training Administration
- Maintain training records and records of regional/local certifications for regulatory purposes in partnership with the business
- Manage training coordination and administration of business training activities triggered for new and existing staff utilizing the Global Learning Management System (GLMS) in partnership with the Training coordinator
- Proven experience of training / L&D in similar multi-national, global organizational culture
- Demonstrated ability to function as a Business trainer
- Background in Financial industry preferred
- Track record in designing and executing successful training programs
- Familiarity with traditional and modern training methods
- Outstanding presentation and facilitation skills
- Advanced problem solving skills
- Professional demeanor, detail-oriented, and able to interact in various business situations with all levels of the organization
- Experience with Microsoft Office applications and virtual learning technology, i.e. Adobe Connect, Camtasia, WebEx
- Excellent written and oral communication skills (English and Polish)
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New Business Trainer Resume Examples & Samples
- Coordinate and/or deliver training programs
- Collaborate with management to identify training needs and deliver programs to ensure a qualified workforce
- Evaluate training and operations to ensure compliance with Policies, Gas Standards, and State/Federal Regulations
- Promote development of employee skill sets and aid in the implementation of desired
- AA/BA/BS in Business Discipline or previous training experience
- Demonstrated leadership ability in a fast paced business environment. Must be able to effectively manage and execute multiple tasks with changing priorities
- Results oriented with excellent problem solving skills
- Ability to effectively manage varied resources to complete the job
- Ability to quickly gain an understanding of business processes and deliver training on those processes
- Working knowledge of CRM, NLTS, GIS, WMS, DIS, and/or CIS
- Ability to adjust and adapt to changing priorities
- Ability to work nontraditional working hours
