Epic Trainer Resume Samples

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C Bartoletti

Claudine

Bartoletti

513 Auer Causeway

Philadelphia

+1 (555) 859 2112

513 Auer Causeway

Philadelphia

Phone

p +1 (555) 859 2112

Experience Experience

Los Angeles, CA

Epic Trainer

Los Angeles, CA

Grady-Mayert

Los Angeles, CA

Epic Trainer

Works collaboratively with other members of project and training team to assist in developing and maintaining the training program
Assists in the development and maintenance of the policy and procedure and training manuals
Plans, implements and evaluates Epic ambulatory EMR and professional revenue cycle training
Maintain a central database on practice management applications by practice: users, locations, use of scheduling system, automated encounter form, etc
Assists in developing quality metrics to measure/assess key revenue cycle functions
Delivers classroom training for all electronic medical record applications with a focus on those used in the clinical environment
Set training schedules and review expectations with Hackensack University Medical Group physician practice staff and leadership

Los Angeles, CA

Epic Credentialed Trainer

Los Angeles, CA

Bogan Group

Los Angeles, CA

Epic Credentialed Trainer

Conduct clinical software training classes for the SLUHN community of workforce members as assigned based on credentialing competency
Maintain training records in the learning management system, cornerstone
Conduct clinical software training classes for the SLUHN community of workforce members
Work w/ the Principal trainers to prepare approved materials while meeting project timelines
Complies with Network and departmental policies regarding attendance and dress code
Under moderate supervision and guidance, Develops and Implements training programs and materials to support users of Epic applications and clinical information systems
Provide status reports and updates in a timely manner throughout the project

present

Philadelphia, PA

Epic Service Desk Trainer

Philadelphia, PA

Schaden and Sons

present

Philadelphia, PA

Epic Service Desk Trainer

present

Conducting Periodic reviews for the Analysts (Half Yearly and Annual Appraisals)
Help test fixes and perform post-resolution follow-ups to ensure Incidents/Requests have been adequately resolved
Develops metrics to measure and drive the success of customer service and works with senior management to ensure that customer service efforts align with corporate goals and objectives
Help manage staffing issues; facilitate conflict resolution when necessary between staff, clients, and management
Conduct team meetings, communicate recommendations for improvement as necessary, and provide status reporting to the Service Desk Manager
Analyze and Help develop policies and procedures and reports regarding how are Incidents/Problems are identified, received, documented, distributed, and corrected to improve Service Desk efficiency
Maintain up-to-date knowledge of technology, clinical systems, and applications that are utilized by or may impact Enterprise Service Desk

Education Education

Bachelor’s Degree in Related Field

Iowa State University

Bachelor’s Degree in Related Field

Skills Skills

Knowledge and ability to utilize computer based instruction
Knowledge of computer technology and applications as applicable for role
Strong interpersonal and communication skills, including the ability to motivate personnel
Maintains knowledge of basic Children's Healthcare of Atlanta policies and procedures and best practices as relates to electronic medical record use
Ability to multi-task
Utilizes curriculum, lesson plan, and training materials created by instructional designers to provide technical training and orientation to clinical applications
Operate as subject matter experts for ongoing training support and end-user issue management in regards to reinforcement of training either verbally or with training documents
Facilitate and teach the end-user functions of the modules assigned in both virtual and traditional classroom settings for new hires/refresher courses through the delivery of established curriculum to the end-users in a manner that is clear and understandable
Participates in educational and leadership opportunities to enhance professional growth and clinical expertise
Strong initiative and can establish personal goals and take responsibility for meeting them within defined timelines and with minimal supervisor assistance

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13 Epic Trainer resume templates

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Epic EMR Trainer Resume Examples & Samples

Experience with technology and/or healthcare
Interpersonal skills at a level to function well in a wide range of administrative, management and patient care environments showing understanding, patience, and tact when dealing with physicians, staff, and the public
Knowledge of training and documentation through education or equivalent work experience
Capacity to manage multiple competing objectives and to communicate results in clear and unambiguous terms to management and end user personnel
Knowledge of and the ability to use PC-based word processing, spreadsheet and presentation software to create teaching/learning materials and documentation
Understanding of e-learning techniques
Ability to plan and develop learning objectives and course materials, maintain accurate documentation and statistical data, and provide follow-up evaluation
Ability to follow instructions, procedures, and assignments accurately within a set time frame and to function under stressful situations in a calm and rational manner
Ability to develop and adhere to time schedules in order to meet project deadlines and to sequence activities logically
Sharp attention to detail and a high degree of accuracy while compiling statistical data and course materials

Epic Stork Credentialed Trainer Resume Examples & Samples

1+ year of experience with STORK applications
Credentialed Trainer
Solid research and analytical skills
Medical and/or Hospital setting experience
Go-Live experience

Encore Epic Principle Trainer Resume Examples & Samples

Responsible for supporting the successful identification, analysis, build, testing, training, and implementation of the Epic applications
Work directly with all applications to ensure Epic Training stays on track according to project timelines
Mentor other colleagues on the team to ensure successful knowledge sharing is occurring
Perform other duties as required/assigned for the successful installation of the Epic suite of applications
Must have hospital or health system experience; must understand healthcare operations, associated systems and how data is created and flows through healthcare applications
Proven and “referenceable” track record as an Epic Certified Principal Trainer/Instructional Designer (Any Epic Modules)
Must have 2+ years of Principal Designer/Instructional Design experience
Willingness to travel 80 to 100% (Monday through Thursday)
Independent and self-motivated
Must have 2+ years of Principal Trainer/Instructional Design experience

KP Technical, Epic Trainer Resume Examples & Samples

Manages special projects within the training team as assigned
Consults and collaborates with IT and business staff to ensure accuracy of all training and documentation
Develops and maintains contact with internal customers to ensure training and documentation needs are effectively met; proactively consult with KP management to determine needs and effect appropriate solutions
Assists with the resolution of hardware, software, training and documentation problems as appropriate
Ensures that deliverables produced meet quality, cost, and timely standards
Initiates plans and organizes the development of new training programs, as required, including performing needs assessments and on-going analysis
Works with the documentation team to develop training materials
Designs, develops, and delivers systems training classes using appropriate training techniques
Designs and develops curriculum including learning objectives, training plans, trainer notes, exercises, handouts, review activities, and audio-visual aids
Develops training curriculum for new application as well as systems enhancements
Develops assessments, evaluations, and learning activities to evaluate overall training effectiveness
Assists less-experienced trainers in the development, revision and enhancement of training courses with respect to approach, medium, course content and delivery
Performs other duties as directed
Four (4) to seven (7) years of technical training experience, or an equivalent combination of technical training and professional clinical experience required
Instructor-led classroom training and/or experience in other training delivery modes required
Proficiency or certification in one or more Epic products preferred

Epic Credentialed Trainer Resume Examples & Samples

Credentialed in Epic
Experience with EPIC Ambulatory/Inpatient end-user training delivery at 2. 3 implementation sites (minimum), prior to go-live
Demonstrated training delivery experience and ability across EPIC applications and/or EMR systems
Under moderate supervision and guidance, Develops and Implements training programs and materials to support users of Epic applications and clinical information systems
Identifies opportunities for process improvement in support of Epic training initiatives
Uses reports to ensure training is accomplishing desired objectives
Keeps current with Epic system changes and enhancements

Epic Radiant Principle Trainer Resume Examples & Samples

Responsible for creating, developing and maintaining the course curricula, associated training materials as well as the design, build and test of training environments for the Epic application to which assigned
Assist with workflow process improvement and the communication of project status updates, system design abilities and other related information to the various departments within the organization
Work both independently and as part of a team to accomplish all assigned tasks
Manage issues/risks and escalate as necessary
Proven and “referenceable” track record as an Epic Radiant Certified Principal Trainer/Instructional Designer
Proven track record in multi-team (technical/clinical/business) project delivery
Strong organizational skills with a keen ability to prioritize and multi-task
Must be Epic Certified
Strong organizational and leadership skills
Energetic with strong desire to learn
Energetic with strong desire

Epic-principal Trainer Resume Examples & Samples

Manages the development and implementation of the training programs for the assigned applications
Participates in workflow designs and system builds in order to gain an in depth knowledge of the system functionality and rationale for the workflow designs
Prepares and maintains documentation and all course materials for role-based education
Builds, maintains and prepares training environments for training classes
Ensures all materials for each course are ready for scheduled classes
Works with Credentialed Trainers to deliver end user training
3+ years of relevant experience in adult education or instructional design, including experience in planning and developing learning objectives and course materials
2+ years of experience creating instructor led training
Experience with Epic's suite of healthcare applications

Epic Certified Trainer Resume Examples & Samples

ClinDoc Certified
Beacon Certified
Inpatient Certified
Anesthesia Certified
Ambulatory Certified

Epic HIM Principal Trainer Resume Examples & Samples

EPIC HIM certified
TED 400 to create instructional material
The principal trainer will provide the pathway and roadmap for trainers and the education they will provide in the classroom
Must have experience modifying and validating the existing training material
Instructional design, practical experience, HIM
Master Training Environment build experience

Epic Credentialed Trainer Resume Examples & Samples

Conduct clinical software training classes for the SLUHN community of workforce members as assigned based on credentialing competency
Work w/ the Principal trainers to prepare approved materials while meeting project timelines
Respond to users’ needs and collaborate with other training staff to identify and
Develop appropriate technology solutions for teaching and learning
Support SLUHN community during system activation as needed
Provide status reports and updates in a timely manner throughout the project
Development and communication appropriate to the age of the patient treated

Epic Credentialed Trainer Resume Examples & Samples

Previous experience in classroom training required
Minimum of 2 years’ experience as a trainer or super user of a clinical information system is preferred
Epic Credential or Certification preferred

Credentialed Trainer Epic Home Health Resume Examples & Samples

Home Health
Health & Hospice
Inpatient Hospice

Epic Certified Principal Trainer Resume Examples & Samples

1) Epic Certified in either Beacon, ClinDoc/Inpatient, Anesthesia, or HIM
2) 3 years experience creating Epic Trainings
3) 2 years experience with Instructional Design

Epic Trainer Resume Examples & Samples

ASAP and/or Radiant EPIC certifications or credentialing preferred, but not required
2 or more years of formal classroom teaching experience required; preferably in a healthcare environment
BA/BS or equivalent experience plus 3yrs experience working in a team project role in a healthcare environment
Ability to work in an adaptable, fast-paced, and results-driven setting
Ability to learn quickly, thoroughly, and in detail
Ability to be team-focused and self-motivated
Ability to creatively meet needs of the end user and the TGH organization simultaneously

Epic Trainer Resume Examples & Samples

1 year of experience in facilitation in computer software, education, healthcare business systems, and/or clinical staff development
Experience in development and editing of instructional material
Experience in providing training for electronic medical record or similar applications
Excellent communication, organizational, and time management skills
Strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines
Executive-level presence and comfortable providing training and support to clinicians and leaders
Must be adaptable to change and able to function in a dynamic environment subject to impromptu changes in schedules and priorities
Strong initiative and can establish personal goals and take responsibility for meeting them within defined timelines and with minimal supervisor assistance
Provides classroom and one-on-one training and at-the-elbow support to users at various campuses, ensuring clinical staff are able to complete charting and clinical documentation
Utilizes curriculum, lesson plan, and training materials created by instructional designers to provide technical training and orientation to clinical applications
Delivers classroom training for all electronic medical record applications with a focus on those used in the clinical environment
Works collaboratively with other members of project and training team to assist in developing and maintaining the training program
Gathers user needs and technical support issues and acts as liaison to Information Systems & Technology applications analysts and system administrators to ensure user issues are resolved
Assists in conducting training needs, task, and job analyses to develop technical training strategy
Participates in educational and leadership opportunities to enhance professional growth and clinical expertise
Maintains knowledge of basic Children's Healthcare of Atlanta policies and procedures and best practices as relates to electronic medical record use

Epic Principal Cadence Trainer Resume Examples & Samples

Trains new team members on Epic functionality and workflows, completes prep work for all new hire classes, including coordinating logistics, timing and scheduling of classes, production of course materials, and participant registration/attendance tracking in LMS (Learning Management System)
Responsible for Face to Face time with the organization, which includes resolving how to ticket requests, participating in various organizational meetings as a content expert, rounding and providing elbow to elbow support
Responsible for building, testing and maintaining the training environments
Project management of training tasks for organizational initiatives
Mentors Certified and Credentialed Trainers within the team
Bachelor’s degree in related field or equivalent training/healthcare experience in lieu of degree
3 or more years’ experience with the Epic System in a health care organization and 5 years total related work experience
Ability to successfully complete Epic Certification within specified time required
Strong presentation, facilitation skills and public speaking experience
Strong leadership, organizational, team building and project management skills
Ability to foster and maintain relationships throughout all levels of the organization
Proven leadership skills in organizing, planning and implementing process changes
Advanced analytical ability to assess situations and choose effective solutions
Ability to influence, lead and mentor
The ability to handle multiple priorities, ambiguity, continuous change and stressful situation

Epic Principal Resolute Trainer Resume Examples & Samples

Leads in the development and implementation of all curriculum for their respective application(s)
Determines approach and appropriate training methodology based on predetermined learning needs and objectives for their respective application(s)
Performs functions of business and workflow analysis when consulting with operations
Performs all other duties of as assigned
3 years training experience including knowledge of learning theories and instructional design
Exceptional written, verbal and interpersonal communication skills
Ability to conceptualize workflow, develop plans and implement appropriate actions
Epic certification
Clinical background

Epic Service Desk Trainer Resume Examples & Samples

Experience in EPIC
Knowledge of Medical terminology
Expertise with health care business processes and associated clinical application software a
Ability to quickly classify the severity of the Incident and respond accordingly
Help design, Help implement, and supervise processes to improve the work flow process of the level 1 ½ Clinical support
Train new and current employees on how to support the new EMR application
Help test fixes and perform post-resolution follow-ups to ensure Incidents/Requests have been adequately resolved
Conduct team meetings, communicate recommendations for improvement as necessary, and provide status reporting to the Service Desk Manager
Monitor Service Desk metrics such as response times, hold times, call distribution, staff availability, time to resolution and other activities
Obtain customer feedback on support services to improve service levels
Develops metrics to measure and drive the success of customer service and works with senior management to ensure that customer service efforts align with corporate goals and objectives

Epic Trainer Resume Examples & Samples

Required experience includes: Associate’s degree or professional certification (e.g. RN, LPN, RT, etc..) with 1 or more years’ experience providing (in)formal training required, 2 or more years’ experience working in a healthcare environment related to the primary Epic application required, and 1 or more years’ experience & proficiency using Microsoft Office products required
And Ability to creatively meet needs of the end user & TGH
Preferred experience includes: credentialing in primary Epic application and knowledge of adult learning theories and basics of instructional design

Epic Trainer Resume Examples & Samples

Design and implement training and maintain training materials related to physician practice operations and revenue cycle including but not limited to: ambulatory EMR, scheduling, registration, charge entry and insurance verification
Plans, implements and evaluates Epic ambulatory EMR and professional revenue cycle training
Establishes procedures to resolve complex issues and questions not covered in standard policy and trains staff on steps to resolve complaints and complex calls
Assist with quality control review of processes and daily monitoring of status of backlogs
Analyzes root causes of revenue cycle related issues and recommends system enhancements; coordinates and participates in testing of related enhancements and other related revenue cycle workflow changes/implementations
Maintain orientation training for Hackensack University Medical Group revenue cycle workflows and maintain competency records for designated physician practice staff
Present workflow updates to staff involved in the physician revenue cycle
Conduct periodic assessments of the practice based revenue cycle activities to assure that revenue cycle operations in the practices are applied in accordance with established workflows and policies
Assists in developing quality metrics to measure/assess key revenue cycle functions
System administrator for Hackensack University Medical Group practices for access to payor portals
Bachelor's degree in related field or 2 or more years experience as Epic credentialed trainer or Epic University certified in one or more modules: Epic Prelude/Cadence, Epic Resolute Professional Billing or EpicCare Ambulatory EMR
Minimum of three to five years experience working with billing information systems with knowledge of professional billing rules
At least two years experience as a trainer teaching adult end users
Strong interpersonal and communication skills, including the ability to motivate personnel
Ability to work with a variety of individuals and disciplines
Ability to communicate needs and concerns in a positive, constructive and professional manner
Ability to adapt training schedule as needed to accommodate clinical needs
ADT/Prelude Certification or Epic Cadence or Epic Resolute Professional Billing or EpicCare Ambulatory EMR within six months of start date

Epic Trainer Resume Examples & Samples

1) Leading instruction and competency testing for the Super Users and End Users,
2) Providing tutorial or special audience training, and
3) Assisting with go-live support for the End Users during the activation periods. The incumbent is also accountable for maintaining the readiness of training rooms, assembling training materials, and generating status reports on training sessions and participating in the quality improvement process
Current license for as appropriate; experience/education for related training/competency evaluations required
Associate Degree or equivalent of one to three years of recent training/learning experience in a healthcare facility/support service department required
Requires strong interpersonal skills; verbal communication, problem-solving abilities, planning and follow-through
Knowledge and ability to utilize computer based instruction
Knowledge of computer technology and applications as applicable for role

Epic Principal Trainer Resume Examples & Samples

Detailed understanding of workflows and general understanding of system configuration
Expert application of adult learning concepts
Effective and polished presentation skills and training delivery skills
Ability to prioritize focus on topics based on audience level and time allotted
ClinDoc

Epic Clincal Trainer Resume Examples & Samples

Coordinating major aspects of the project
Updating customer, vendor, and management on project progress
Documenting all aspects of the project and/or process
Providing objective assessments of implementation quality, documenting sources of error and "lessons learned"
Creating and maintaining project plans and coordinates steps to meet implementation and/or upgrade schedule
Implementing applications to support the internal/external customer
Developing detailed procedures on software installation and configuration
Developing testing plans for all changes/upgrades to ensure performance and maintenance of data integrity
Proposing comprehensive options for solutions to complex problems including both technical and business aspects
Performing integration of systems/process as needed within scope of project
Identifying, tracking and reporting problems to vendors and follow-up/resolution to customers
Developing proposals for system modification or replacement including cost/benefit analysis and resource requirements
Coordinating activities to meet department and customer service goals
Communicating changes to internal and external customers and department management in a timely manner
Developing requirements documents to ensure that the business needs including functional specifications are documented and reviewed prior to system acquisition or system enhancement
Coordinating and providing initial and follow-up training to customers
Providing and promoting excellence in customer service for both internal and external customers
Developing and maintaining training environments and materials and providing role-based education (classroom setting, handouts, e-learning, etc.)
Facilitating communication between customer and all internal/external support resources and performing other duties as assigned

Associate Trainer, Epic Systems Resume Examples & Samples

Achieve and maintain Epic proficiency
Train Epic users on respective modules through over the shoulder coaching, classroom instruction and a variety of additional methods
Serve as a local expert on Epic module
Serve as Ambassador and Champion for Epic training and the use of Epic software to improve customer service, employee productivity, and ultimately the safety and quality of care for our patients
Collaborate with the team to ensure training coverage
Partner with other departments for Epic implementations, upgrades and optimization
A Bachelor’s Degree in Nursing or other clinical field is preferred
2 years of relevant clinical and/or training experience is required
Strong skills in Windows-based computer applications are required
Knowledge of Epic or any EMR software is strongly preferred

Epic Trainer Resume Examples & Samples

High School Diploma or Equivalent
Preferred: Associates Degree in Computer Science, Information Systems, Business or related field
Will accept 2 years of relevant experience in lieu of a degree
2 years relevant experience
Experience in a physician office setting preferred
Credentialed in applicable modules within 90 days of hire
Able to communicate technical information to non-technical users
Strong written and verbal communication
Organized
Flexible
Possesses critical thinking abilities
Customer service minded
Working knowledge of Microsoft Office Suite
Facilitate and teach the end-user functions of the modules assigned in both virtual and traditional classroom settings for new hires/refresher courses through the delivery of established curriculum to the end-users in a manner that is clear and understandable
Provide onsite at-the-elbow end-user support at clinic go-lives as well as onsite optimization visits
Operate as subject matter experts for ongoing training support and end-user issue management in regards to reinforcement of training either verbally or with training documents

Epic Credentialed Trainer Resume Examples & Samples

Bachelor’s Degree in education, healthcare or related field
Experience in the design and delivery of teaching adult learners in a classroom setting
2 years clinical support experience preferred
Maintain credentialed trainer status with IT
Experience in end-user training and education of complex clinical systems
Communication, critical thinking, complex problem-solving
Computer literacy in Microsoft Office programs
Experience with EPIC a plus