Software Trainer Resume Samples

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T Bins

Timothy

Bins

9550 Christiansen Flat

Boston

+1 (555) 875 3817

9550 Christiansen Flat

Boston

Phone

p +1 (555) 875 3817

Experience Experience

Los Angeles, CA

Software Trainer

Los Angeles, CA

Klocko-MacGyver

Los Angeles, CA

Software Trainer

Work closely with the support team to discuss progress of work, training gaps, and to provide regular progress updates
Providing classroom, individual and automated software training to the firm's attorneys and staff
Keep abreast of training industry changes for improvement of delivery methods
Develop, maintain and deliver product training courses, webinars and online training to the business
In-depth knowledge of Microsoft Office applications, document management systems, computer hardware functions, PC operation and a range of software applications
Developing training programs and customizing training materials such as online learning modules, software manuals and quick reference guides
Coordinate all aspects of training such as facility rental, delivery of course materials, agenda and travel arrangements

San Francisco, CA

Software Application Trainer

San Francisco, CA

Pfannerstill Inc

San Francisco, CA

Software Application Trainer

Manage support tickets that pertain to RouteManager
Provide training and support to users of RouteManager
Keeping up to date with all changes, enhancements and modifications to the mission management application throughout the development process
Training personnel by conducting formal classroom courses, workshops, seminars and one-on-one training with end users (onsite and remotely)
Assisting users with troubleshooting site specific configuration and technical issues
Obtaining detailed knowledge of the mission management system, including graphical interface, internal system processes, and external interfaces
Working closely with testing team to ensure that all capabilities are fully tested and verified prior to formal and informal training events

present

Philadelphia, PA

Professional Software Trainer

Philadelphia, PA

Nader Inc

present

Philadelphia, PA

Professional Software Trainer

present

Working knowledge of other property management system solutions a plus
Partner with product support on product adoption improvement opportunities for newly implemented customers
Assist Technical Writing and On-Demand Learning team with creating learning content and materials
Create a positive, professional, productive and open learning environment that promotes engaged attendance
A results oriented individual who thrives working in a fast paced environment
Implement training solutions and alternatives that address existing and potential areas of improvement
Coordinate resolution for quality concerns detected during post migration to ensure successful implementation

Education Education

Bachelor’s Degree in Skill

Texas A&M University

Bachelor’s Degree in Skill

Skills Skills

Strong attention to detail with persistent and reliable follow through
Strong IT skills, with knowledge of Microsoft Windows, Word and Excel
Strong knowledge of RealPage products, SharePoint and SalesForce.com
Excellent organizational skills with a focus on details
Strong organizational & time-management skills with the ability to handle multiple tasks
Strong knowledge of accounting concepts and practices
Excellent analytical abilities to grasp the key points from complicated details
Ability to work effectively with all levels of an organization including executives
Proven ability to deliver exceptional training to large and small audiences in person or on webinar
Ability to communicate clearly, concisely present information and respond to questions from various stakeholders

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Software Trainer Resume Examples & Samples

Competency with Microsoft Office and basic computer skills including browsing for files in an operating system and operating a web browser
Work experience facilitating software training both virtually and in-person
Excellent organizational skills with a focus on details
Ability to analyze information and use deductive reasoning
Ability to take initiative and handle multiple tasks simultaneously
Ability to communicate clearly, concisely present information and respond to questions from various stakeholders
Work experience with a learning management system

Software Trainer Resume Examples & Samples

Providing classroom, individual and automated software training to the firm's attorneys and staff
Developing training programs and customizing training materials such as online learning modules, software manuals and quick reference guides
Training experience in Microsoft Office, iManage DeskSite, Best Authority and Adobe Acrobat as well as other legal-specific software packages is strongly preferred
Experience creating eLearning modules with Captivate and/or Articulate is a plus
In-depth knowledge of Microsoft Office applications, document management systems, computer hardware functions, PC operation and a range of software applications
Excellent interpersonal skills
Law firm experience preferred
Bachelor's degree or equivalent required

Software Trainer Resume Examples & Samples

Develop, maintain and deliver product training courses, webinars and online training to the business
Work closely with the support team to discuss progress of work, training gaps, and to provide regular progress updates
Keep abreast of training industry changes for improvement of delivery methods
Proven relevant experience in a Software Training role within financial services industry
Strong ability to impart confidence to Clients in their knowledge of the software
Proven ability to plan, develop, deliver and assess success of training
Flexible approach to working hours and ability to work under pressure, demonstrate initiative and prioritize work schedules
Understanding of learning principles and instructional design
Computer literacy with intermediate experience of MS Office (Excel, Word, PowerPoint, etc.) and video and voice recording products such as Camtasia

Evise / Software Trainer Resume Examples & Samples

The Trainer will provide training on EVISE to new Editors as they join the new system and provide refresher training to Editors as required
The Trainer will cooperate with his/her Team Manager to identify areas for improvement, including best practice procedures, templates etc
The Trainer will update the Training Tracking tool Administrate with services delivered and keep the Team Manager informed of any issues
The Trainer will participate in local and global projects coordinated by service management as required
A focus on improving the customer experience is essential. Work with various internal departments to ensure continued improvements to the customer experience in EVISE
Depending on the needs of the team, additional opportunities may arise for the trainer to assist with Journal Set up Sessions in which settings for new EVISE sites are demonstrated to editors and feedback is given to the Deployment Leads
Depending on the needs of the team, the trainer may also be asked to participate in the rollout of new journals to Evise
Experience with EES or another online editorial system is advantageous
Publishing experience is advantageous
Relevant experience in a publishing environment, with at least two years of operations/support experience essential
Training, coaching or teaching experience is advantageous
Willingness to travel both national and international for meetings and onsite training

Healthcare Software Trainer Resume Examples & Samples

Instructor-Led Training on Epic Systems
1:1 On-site Physician Training
Develop a comprehensive training program for novice and experienced audiences based on a prior training assessment and recommendations developed
Development of a training plan, the curriculum and logistics, and the project management courses and materials
Conduct course presentations as appropriate
Develop and/or update management plans
Responsible for the delivery of technical training to the company region’s user community
6-10 years of trainer experience
Instructor-led classroom training and/or experience in other training delivery modes
Experience teaching Epic Applications
Healthcare Experience
Understanding of effective teaching techniques
Strong experience with classroom facilitation
Strong working knowledge of MS Office Suite

Junior Software Trainer Resume Examples & Samples

Successfully complete 5-month ITRP Training Academy & stay current on all new USPTO automation tools
Teach classes as scheduled - meeting requirements of the contract Quality Assurance Plan
Provide on-call user support on proper use of all USPTO automation tools
Carry out scheduled duties to cover the ITRP Hotline, ITRP Chat Room and other support services
Create top-quality instructional materials or perform well on other supplemental ITRP projects, as requested
BA or BS from an accredited undergraduate program in Science, English, Education, or IT field
Familiarity with adult learning theories
Customer service and customer satisfaction focus
Windows 7/10 - Microsoft Office 2013/2016 and basic computer skills & aptitude
Good communication and presentation skills
Adult learning environment experience preferred
LI-KH1
Training and Staff Development

Software Trainer Resume Examples & Samples

Coordinate all aspects of training such as facility rental, delivery of course materials, agenda and travel arrangements
Demonstrate the ability to explain advanced concepts and technical complexities of RealPage solutions effectively
Create a positive, professional, productive and open learning environment that promotes engaged attendance
Set clear achievable objectives for training and communicate to participants how success will be measured
Partner with product, implementation and consulting teams on group initiatives, projects and learning delivery
Assist Technical Writing and On-Demand Learning team with creating learning content and materials
Mentor and train Solutions Trainer I team members
Maintain accurate records of all communication received for each client activation
Implement training solutions and alternatives that address existing and potential areas of improvement
Deliver an exceptional client experience
Proven ability to deliver exceptional training to large and small audiences in person or on webinar
Ability to work effectively with all levels of an organization including executives
Advanced knowledge of Microsoft products including Excel, Word and PowerPoint
Strong attention to detail with persistent and reliable follow through
Ability to work outside normal business hours depending upon workload and travel requirements

Software Trainer Resume Examples & Samples

Delivery of classroom-style, pre-prepared training sessions for small groups (between 1-10 individuals)
Preparation of training systems, documentation, and related administrative tasks
Delivering pre-prepared and bespoke sessions to clients at their premises
Confident communicator with all levels of IT users
Strong IT skills, with knowledge of Microsoft Windows, Word and Excel
The desire to learn and deliver training on our Proclaim system to a comprehensive technical standard (prior experience of Proclaim is not required)
Full driving licence
Willingness to travel UK-wide, including overnight stays where required; approximately 50% of time will be on-site

Software Application Trainer Resume Examples & Samples

Preparing instructor materials (course outline, background material, and training aids)
Preparing student materials (course manuals, workbooks, handouts, and course critique forms)
Training personnel by conducting formal classroom courses, workshops, seminars and one-on-one training with end users (onsite and remotely)
Preparing reports and monitoring training tasks in support of program goals
Assisting users with troubleshooting site specific configuration and technical issues
Conducting formal training events for each SW release and support user acceptance training as needed
Participating in Agile development process, attend daily scrum meetings, participate in integrated product team meetings
Obtaining detailed knowledge of the mission management system, including graphical interface, internal system processes, and external interfaces
Working closely with testing team to ensure that all capabilities are fully tested and verified prior to formal and informal training events
Keeping up to date with all changes, enhancements and modifications to the mission management application throughout the development process
Applying knowledge of mission management application in creation of displays, graphs and drawings to facilitate understanding for students
Obtaining detailed knowledge of the training deployment environments to support enhanced user experience and trouble-shooting technical issues that impact training
BA and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of relevant experience
Previous experience as a trainer in a government setting preferred (VA, HIS, DoD or military branch), or using their specific training system
Experience as a classroom instructor and experience working one-on-one with end users
Must be a self-motivator with ability to work remotely as part of a team, or independently with little supervision or direction
Must have excellent interpersonal, verbal and written communication skills, patience and flexibility
Energetic instructor who exhibits positive attitude, ability to motivate learners and establish credibility
Possess excellent organizational, time management and follow through skills
Good listener, communicator and presenter
Ability to understand and explain technical information to technical resources as well as non-technical users
Expert knowledge of modern web browsers (Chrome, Firefox)
Experience trouble shooting web applications using web developer tools
Affinity for technology to keep personal IT skills and knowledge up to date
Active TS/SCI
Experience training web-based applications
Experience training mission management systems
Experience with Linux OS and command line interface
Experience or knowledge of cloud platforms (AWS, C2S preferred)
Experience with Agile Development methodology

Software IT Technical Trainer Resume Examples & Samples

Act as the single point of contact for both internal and external parties to ensure smooth and consistent communication flow
Operate effectively and clearly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the firm
Responsible for managing scope, cost, schedule, resources and project deliverables
Assist projects with user functional training, application configuration training, system installation training admin training, and testing training including identification of stakeholder needs for trainings
Lead, coordinate and monitor all project related activities with regards to training and collaboration to ensure smooth execution of project trainings and deliverables
Provide direction for the project team, ensuring training scope is completed with high quality, on schedule and within budget
Identify and manage project risks to minimize impact to project timeline, quality of deliverables and costs
Ability to generate training material as well as supporting documentations
Maintaining and expanding client relationships through delivery of solution based high quality work
Experience as a trainer (Classroom Training and Virtual Training as well as Blended Learning)
Qualification in Computer Sciences or similar
Or qualifications in an Economics/Education/Psychology field of study, combined with very good technical understanding and experience as a Trainer
Good knowledge of Microsoft Infrastructure and Systems and complex data modeling
Programming experience, ideally involving mobile applications and especially JavaScript
Excellent Moderation and Presentation techniques, combine with communication and visuals strengths
Highly familiar with MS Office tools
Fluent English – verbal and written
International travel (30%-50%)
Knowledge of industry business best practices
Knowledge of software development projects
Experience in didactics, education planning (Instructional Design)
Experience in or knowledge of the Consumer Goods Industry
Application design knowledge in C#.Net, AJAX, XML
Familiar with JavaScript, C# language, have experience to develop web application
Experience in handheld application development for various platform (android, iOS and windows mobile)
Experience of management and development (T-SQL, Stored Procedure, Trigger etc.) in MS SQL Server database
Microsoft SQL Reporting Services

Software Trainer Implementation Resume Examples & Samples

Must have a minimum of 5 years of experience in any of the following: software training, software implementation and software support
Must be able to travel up to 25%; travel is required for installations and training requested by our customers and the needs of our business
Knowledge of SQL database technologies is preferred
Experience in banking or accounting software systems is preferred
Experience in healthcare patient management systems is preferred
Provides remote and on-site software installation services; ensures software applications are installed and fully functional
Prior to the installation, analyzes the customers’ existing products and consults with customer to map current system to the JHA product
Consults with customers to define parameters within the software application
Trains the customer on use and feature functionality of the application
Communicates the customer’s needs/expectations to appropriate personnel
Notifies appropriate personnel of any application issues
Interacts with Project Manager on various issues
May assist customers in validating accurate conversion of all data
May analyze transaction processing
Developing professional expertise; works on non-complex to moderately complex projects and exercises judgment within defined procedures and practices
General knowledge of the financial industry
General knowledge of software platforms and operating systems
Able to successfully install new or enhanced software applications
Able to train customers on use of software applications
Demonstrates strong communication and customer interaction skills in accordance with SLS policies and guidelines
Able to adequately communicate and document necessary process changes
Able to meet aggressive deadlines
Self-starter, willing to learn and increase knowledge

Software Trainer / Software Support Resume Examples & Samples

1 - Teaching or training background in a structured setting
2 - Customer service and friendly attitude
3 - Software support on the phone or in person

Empower Software Trainer Resume Examples & Samples

Perform on-site customer training for the Empower software, which includes the basic Pro Interface and Advanced Topics (which include method and report templates, custom calculations, dissolution, method validation manager and system administration). Also perform on-site customer training for the NuGenesis SDMS software
Deliver Empower, NuGenesis SDMS training courses for in-house staff including engineers and other service support staff as necessary
Develop and maintain technical expertise on Empower, Nugenesis SDMS and chromatography in general
Develop course material as appropriate for lecture style classes and eLearning
Provide Empower and NuGenesis professional services for customers (which includes, but is not limited to consultation, method transfers, and custom calculations)
Minimum BS degree in Chemistry or Life Science related degree
Minimum of 3 years work experience specializing in chromatography and chromatographic data systems in a laboratory environment
Prior experience delivering Empower, NuGenesis SDMS training preferred
Excellent oral and written communication skills
Previous lecturing and/or teaching experience is an advantage
Results oriented with a balance of excellent team cooperation
Strong networking and communication skills to interact with customers and internal Waters staff

Software Trainer / Software Support Resume Examples & Samples

Provide technical support to end users on a variety of issues
Identify, research, and resolve technical problems
Respond to telephone calls, email, web and personnel requests for technical support
Conduct remote and occasional field training of individual branch personnel on all aspects of computer-based systems
Exceptional verbal and written communication skills, excellent time management skills, and strong attention to detail
Proven ability to multi-task and work with minimal supervision
Demonstrated ability to effectively relate to all levels of employees
Passion for teaching and mentoring others
Must have a valid driver's license, good driving record, and be of age to rent an automobile
Must be able to obtain a passport and be able to travel outside of the United States
Must be able to qualify for a credit card to be used for travel expenses that will be reimbursed by the company

Software Trainer Clinical Resume Examples & Samples

Assists with coordinating appropriate level of end user training
Conducting training for specific application area(s) for all end users
Assisting with scenario based training
Completing project tasks within timeline as assigned by Training Coordinator or Training Managers
Working closely with Enterprise and local system teams
Assisting Training Coordinator with training plan for designated area(s)
Registered Nurse (RN)
Experience with EMR or clinical software implementations; specifically with training of staff or providers
Stand-up ADULT classroom training
Proficient with Microsoft Office Suite, email, intranet, internet, and other systems
Experience with implementing clinical information systems and/or large-scale and complex standardization and implementation of an electronic health record is highly desirable
Experience in Epic installations

Software Trainer Non-clinical Resume Examples & Samples

Assists with the development of detailed curriculum content
Assisting in technology competency assessments
Providing end user feedback to Application Coordinators and identifying improvement strategies for system design and implementation
Interacting as necessary with vendor training personnel
Escalating issues which cannot be resolved by the assigned work group immediately to Training Coordinator or Training Manager
Assisting Training Coordinator with coordination of local Credentialed Trainers and Super Users
Bachelor's degree from an accredited university or college. Candidates who do not meet this requirement may be considered if they have achieved applicable certifications and/or requisite work experience in training
Experience with EMR or enterprise software implementations; specifically with training of staff

Software Trainer Resume Examples & Samples

Demonstrated ability to read, write, and communicate effectively to create and make presentations to team members at all levels, and to design and teach information systems training programs
Demonstrated proficiency in word processing, spreadsheet, internet, and database management programs in order to complete required reports, produce necessary communication materials, and use the internet for communication, research, and other business purposes
Demonstrated proficiency in property management software (preferably Yardi and Real Page), and other computer applications and software used by the Company sufficient to maintain, troubleshoot, provide instructions, and install as needed
Employment history that demonstrates the application and usage of an information systems or computer background sufficient to design and provide software systems educational information and training classes to team members and management
Proficiency in project management skills to create project plans, track and monitor progress, meet production and delivery deadlines, and oversee project implementation across multiple properties or geographic areas
Knowledge and experience in apartment community operation sufficient to understand the processes, procedures, and daily workflow relative to the use of computer applications and property management systems

Professional Software Trainer Resume Examples & Samples

Demonstrate depth of knowledge across a broad range of OneSite products
Demonstrate the ability to explain advanced concepts and technical complexities of OneSite software effectively
Demonstrate general understanding of various settings across products along with ability to trouble-shoot issues
Instruct and guide customers through post migration data entry to bring software current for all activity
Coordinate resolution for quality concerns detected during post migration to ensure successful implementation
Consistent participation and positive results on training surveys
Participate with product enhancement testing
Bachelor’s degree or equivalent job experience in multifamily training position
Minimum of two years prior software training experience required
Demonstrated familiarity of typical month end closing process for multi-family sites
Strong knowledge of accounting concepts and practices
Strong organizational & time-management skills with the ability to handle multiple tasks
Strong knowledge of RealPage products, SharePoint and SalesForce.com a plus
Possess emotional intelligence and maturity
Excellent English oral and written communication skills

Software Trainer Resume Examples & Samples

2) Curriculum development experience (experience absorbing knowledge of the software and ability to turn this into formalized lessons) *minimum 5 years of experience*
3) Web training experience (experience with systems like WebEx, Skype, or any other software which facilitates remote instruction) *1-2 years experience*
must be personable, organized, and professional*

Software Implementation Trainer / Specialist Resume Examples & Samples

Bachelor’s Degree highly preferred
Software training experience
ERP knowledge
Professional, strong communications skills, and self- motivated

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