Software Trainer Job Description

Software Trainer Job Description

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Software trainer provides consultative services to the business units regarding industry best practices for learning and development programs.

Software Trainer Duties & Responsibilities

To write an effective software trainer job description, begin by listing detailed duties, responsibilities and expectations. We have included software trainer job description templates that you can modify and use.

Sample responsibilities for this position include:

Design training content and update training documentation based on adult learning principles and instructional design best practices
Facilitate training to staff at all levels, on-site or remotely, via multiple delivery modes including VILT, e-learning, classroom and blended solutions as necessary using a variety of adult learning and instructional design techniques
Provide support (phone, email) and virtual training as needed to affiliate end users
Provide refresher trainings
Provide support to the Helpdesk
Monitor maintenance and test new features or upgrades of the Saba Cloud system
Relay training suggestions or needs of the affiliate end users to Manager of Learning Technologies
Demonstrate a high degree of skill in communication and positive interactions with affiliate end users and employees
Work with project manager and key product developers to assess the training needs of the customers and update and refine current training materials
Conduct customer and internal employee training overviews of product functionality in a classroom setting

Software Trainer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Software Trainer

List any licenses or certifications required by the position: II, IAT

Education for Software Trainer

Typically a job would require a certain level of education.

Employers hiring for the software trainer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Accounting, Information Systems, Computer Science, Engineering, Information Technology, Business, Finance, Technical, Design

Skills for Software Trainer

Desired skills for software trainer include:

Clients processes and business requirements
Property management system solutions
RealPage products
Word and PowerPoint
Accounting concepts and practices
SharePoint and SalesForce.com
Adult learning
Adult learning theory
Agile Development Methodology
Business Intelligence industry and data visualization best practices

Desired experience for software trainer includes:

Travel internationally to provide hands-on customer support during new software installs and upgrades of existing products/servers
Establish a dynamic training environment using interpersonal style with flexibility to adjust and accommodate different nationalities, personalities, and needs of each customer
Work closely with other training team members to promote best practices and innovative training solutions
Create, deliver, and maintain multimedia training modules
Assist in the resolution of system test and production release issues
Work with supervisor and clients to resolve assigned trouble tickets

Software Trainer Examples

1

Software Trainer Job Description

Job Description Example
Our company is growing rapidly and is looking for a software trainer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for software trainer
  • Understand and adhere to software change control procedures
  • Formally communicate status as required by the project manager
  • Proactively raise project issues that may put the project in jeopardy
  • Field client questions and requests, estimate software improvement requests, and support their subsystem in production which includes monitoring and continuous product stabilization efforts
  • Ability to generate training material supporting documentations
  • Work in a global team environment to ensure that requirements for courses are met and that course development and delivery is completed on time and within budget
  • Perform on-site customer training for the Empower software, which includes the basic Pro Interface and Advanced Topics (which include method and report templates, custom calculations, dissolution, method validation manager and system administration)
  • Works with Training Lead to design and deliver client training on Health Services systems, initially focused on EFS and MR3
  • Collaborates in the development, implementation and delivery of training programs by regular participation in training development activities, certifying all courses taught, demonstrating a high level of quality methods and skills in training evaluations
  • Revises and rewrites materials to reflect nuances or enhancements in internal processes
Qualifications for software trainer
  • Experience as a trainer (Classroom Training and Virtual Training Blended Learning)
  • Experience of management and development (T-SQL, Stored Procedure, Trigger ) in MS SQL Server database
  • Must have knowledge of change management practices
  • Bachelor’s degree or equivalent and 10+ years of relevant aviation experience
  • Candidates must have extensive experience as a U.S. Army Aviation Instructor Pilot
  • Candidate must have in depth knowledge of current aircrew training programs Army Aviation regulations, policies, and procedures
2

Software Trainer Job Description

Job Description Example
Our innovative and growing company is looking for a software trainer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for software trainer
  • Serves as the primary product support for all self-service customers of EFS and MR3
  • Promotes knowledge sharing via communications and the intranet, assures quality of content
  • Promotes efficient use of technology via creation of relevant documentation and making it accessible to employees via intranet, TMS, communications and training delivery
  • Collaborates with internal departments to improve business processes related to employee training and product support
  • Analyzes training needs, makes recommendations and develops training programs including skill development exercises, required training lessons, reliability testing, instructional materials, mentoring and technical coaching in order to improve workflow
  • Delivers training through a variety of presentation formats, including classroom, one on one, e-mail, unit meetings and demonstrations
  • Follow-up with internal and external department employees on maintenance training as needed
  • Meets with key corporate customers and follows-up independently to respond to training requests and help develop training materials
  • Assesses training needs for customers, makes recommendations and develops training programs including skill development exercises, required training lessons, reliability testing, instructional materials, mentoring and technical coaching in order to improve workflow
  • Establishes learning objectives, identifies best practices and measures results
Qualifications for software trainer
  • This position requires basic knowledge in Aviation Mission Planning System (AMPS) and Centralized Aviation Flight Records System (CAFRS)
  • Stays current on relevant trends within the financial services industries, , banking, wealth management, insurance, regulatory as pertains to FIS products and services and specific assignments
  • Thorough, detailed knowledge of FIS systems and products trained FIS procedures
  • Database and SQL knowledge a plus
  • Knowledge of scripting languages and coding skills (Lua, Groovy, SQL, Java
  • Motivate and support project team members
3

Software Trainer Job Description

Job Description Example
Our growing company is hiring for a software trainer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for software trainer
  • Develops and delivers corporate training programs as necessary
  • Support company start up and acquisition activities through onsite training at new and acquired locations throughout North America
  • Learn various systems and how they are used within National Express, especially within our field customer service centers
  • Work directly with the organization’s subject matter experts to gain information needed to create comprehensive training programs
  • Continuously assess and evaluate training and development content and programs to determine the effectiveness of learning impact to meet organizational requirements
  • Assist in monitoring, evaluating, and maintaining accurate employee training records via Corporate Learning Management system
  • Plan and manage instructional design projects using internal and/or vendor resources
  • Provides effective communication with customers on all service initiatives, including welcome calls, onsite training and telephone/Web training
  • Consults and assists customer with workflow design and implementation of the software
  • Shares insights with sales, account management and the development team by serving as the “voice of the customer”
Qualifications for software trainer
  • Ability to understand and explain technical information to technical resources non-technical users
  • Create self-organizing agile teams
  • Self-motivated, efficient and ability to work on independently part of a team
  • Ability to work under pressure and with good time organisational skills
  • Basic understanding of accounts and bookkeeping an advantage
  • A general knowledge of agriculture is an advantage
4

Software Trainer Job Description

Job Description Example
Our company is looking to fill the role of software trainer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for software trainer
  • Able to travel up to 75% of the time across the United States and Canada
  • Teaching knowledge in theory/practice of concepts, facts and practices via training courses
  • Work to support a localized team and report to the Director, IT Store Systems
  • Own an existing portfolio of training courses
  • Design new training materials and courses to meet the needs of the company and add them to the existing overall training department’s portfolio
  • Collaborate with end-users and with the training staff to deliver a structured curriculum
  • Creates and maintains training programs for new and existing products and services
  • Researches current trends in education and training
  • Serves as a product specialist to both internal and external clients
  • Supports development and enhancement of product user manuals, training guides, quick reference materials, and printed/online job aids
Qualifications for software trainer
  • Experience with EMR or clinical software implementations
  • Experience with EMR or enterprise software implementations
  • Bachelors or Masters level education preferred
  • Payroll and Ultipro systems training background
  • Good listening and facilitation skills
  • Ability to ability to influence and ability to execute a vision
5

Software Trainer Job Description

Job Description Example
Our company is growing rapidly and is looking for a software trainer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for software trainer
  • Develops, manages and implements training programs for target audience of in-house staff, supervisors, managers, trainers and external software users
  • Creates and implements training effectiveness tools and methodology used to measure, evaluate and improve training programs and publications
  • Designs improvement action plans in courses and/or publications as needed
  • Assures proper maintenance of training materials, records and other related documentation
  • Develops and/or facilitates train-the-trainer sessions
  • Plans and tracks training projects
  • Assist in the creation and maintenance of training materials and instructional design
  • Responds to “how to” training and education requests and resolves via telephone and ticketing system
  • Teaches classes on Raymond James technology systems through distance learning platform
  • Provides technology training and education solutions to firm branch locations by consulting on training needs and priorities, content, development, delivery and administration
Qualifications for software trainer
  • Flexibility to deal with ambiguity
  • Able to obtain Secret Security Clearance
  • Minimum of five years’ experience in training, application training or instructional design/training
  • Must have a banking background in either training or product knowledge
  • Must be able to travel up to 50% to banking customer’s locations
  • JHA Core Product knowledge (SilverLake, CIF 20/20, Core Director) highly preferred

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