Technology Trainer Resume Samples

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NO
N Osinski
Nels
Osinski
33403 Aufderhar Station
Philadelphia
PA
+1 (555) 154 6275
33403 Aufderhar Station
Philadelphia
PA
Phone
p +1 (555) 154 6275
Experience Experience
Phoenix, AZ
Technology Trainer
Phoenix, AZ
Barrows-Trantow
Phoenix, AZ
Technology Trainer
  • Coordinate feedback and provide unique UX input for development and business areas
  • Provide leadership within divisional training team and branch management
  • Partner and develop relationships with Local Management teams, branch technology coordinators, CSA coaches and Learning Partners
  • Prepare training materials, develop course content, determine methodologies for delivery, and coordinate the development of training aids
  • Develop a training plan, partnering with the broader technology teams and learning & development teams
  • Gather client feedback and convey to product managers
  • Ensure adequate tracking/metrics of training delivery and work with L&D and Tech to measure impact on usage/ROI
Houston, TX
AM Technology Trainer
Houston, TX
Aufderhar, Gorczany and Weber
Houston, TX
AM Technology Trainer
  • Work with Manager and Training Team Members to develop strategic training programs as identified by technology and/or business partners
  • Working with business and IT partners to design workflow based training curriculums
  • Providing essential feedback on internal Client perception and usage
  • Developing and delivering high quality training to our internal Client base – face to face and remotely
  • Developing e-Learning How-To modules for end-User consumption
  • Possess a high level of financial knowledge – willingness to develop further
  • Partnering with end-User Help Desk Support to identify new opportunities
present
Detroit, MI
Banking Technology Trainer
Detroit, MI
Lynch-Smith
present
Detroit, MI
Banking Technology Trainer
present
  • 3) Develop and execute a training plan, partnering with the broader technology teams and learning & development teams
  • 3) Develop a training plan, partnering with the broader technology teams and learning & development teams
  • 6) Create training materials, including course outlines, participant guides, job aids, tip sheets and eLearning courses
  • 5) Ensure adequate tracking/metrics of training delivery and work with L&D and Tech to measure impact on usage/ROI
  • 6) Create instructor materials (course outlines, background material, instructional materials, and training aids)
  • 4) Deliver varied forms of training to capture maximum participation
  • 2) Learn the various technology applications within Banking (Desktop, Web, Mobile)
Education Education
Bachelor’s Degree in Independence Along With Being
Bachelor’s Degree in Independence Along With Being
Iowa State University
Bachelor’s Degree in Independence Along With Being
Skills Skills
  • Native English speaker or full professional proficiency
  • Attention to detail and solid troubleshooting skills are imperative
  • Able to promptly answer support related email, phone calls and other electronic communications
  • Excellent Customer Service skills
  • Able to "think on your feet"
  • Ensure the quality and consistency of course content throughout a course life cycle
  • Excellent communication (oral and written), interpersonal, organizational, and presentation skills
  • Self motivated, detail-oriented, and organized
  • Ability to rapidly learn new technologies/tools and context of usage
  • Has ability to perform/drive resolution of problems on individual products
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10 Technology Trainer resume templates

1

Technology Trainer Resume Examples & Samples

  • Possess unique knowledge and experience with ALL legacy platforms and systems
  • Become a SME on any changes to the technology platform
  • Author and maintain training manuals, materials and newsletters utilized within the field
  • Perform a needs analysis within their territory and subsequently develop and maintain a training program unique to their territory
  • Ability to tailor the training approach to maximize the impact within their territory
  • Initiate and take ownership of projects within the Technology Training Group
  • Present at large scale events upon request by the Divisional Training Manager (500 plus attendees)
  • Ability to deliver training in a individual one-to-one coaching setting with all levels of the field
  • Provide coaching support during the technologies pilot deployment phase
  • Drive training discussions in Divisional/Regional meetings
  • Provide leadership within divisional training team and branch management
  • Develop and maintain a strong partnership between Technology, the BU and the DPRM department
  • Mentor and train new Training Specialists, branch technology coordinators, CSA coaches and Learning Partners
  • Coordinate feedback and provide unique UX input for development and business areas
  • Responsible for demonstrating the capabilities of the technology platform to potential recruits during their VIP visits (specific to their book of business)
  • Analyze and report applicable metrics, training impact, field feedback, user experience and escalations
  • Expert ability to create presentations/programs and training materials
  • Proven ability to employ cross-platform experience in all aspects of a blended learning program
  • Advanced knowledge of Private Client Branch environment and the brokerage industry
  • Proven leadership and mentoring ability
  • Expert knowledge of PCs, MS Office and Internet applications
  • Advanced ability to recognize and communicate ways to leverage technology to enhance business practice, efficiency, time management and communication systems
  • Strong organization and presentation skills (ability to conduct presentations to all levels of personnel including management)
  • Extensive travel up to 80%
  • Must be able work independently
2

Technology Trainer Resume Examples & Samples

  • 3-5 years technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additinal year of relevant professional experience (5-7 years in total)
  • Excellent technical writing and communication skills required
  • Work collaboratively with application developers, DBA and system administrators to translate funcitonal specifications into training topics and materials
  • Create storyborads and training scenarios that replicate user experience
  • Delvelope and maintain training materals and curriculum
  • Develop paper based and web based training courses
  • Develop and maintain training schedules
  • Monitor training enrollment and attendance to identify potential participation improvements
  • Provide traininand training material to the customer organization
  • Analyze end user skills pre and post training to recommend course and/or material improvements designed to enhance end user skills
  • Has sufficient depth and breadth of technical knowledge to be individually responsible fo rthe implementation of a specific deliverable. Able to contribute to the design for deliverables
  • Has ability to perform/drive resolution of problems on individual products
  • Able to communicate broad and specifics concepts with team and to peers
3

Technology Trainer Resume Examples & Samples

  • Ensure timely delivery of training (new hire, release related and refreshers)
  • Work with business and IT partners to design workflow based training curriculums
  • Provide essential feedback on end user perception and usage
  • Suggest new ways to improve initial (new hire) and on-going Workstation functionality education globally for an improved end-user training experience
  • Partner with Workstation Support to identify new opportunities
  • Minimum 3 years of relevant Training experience, preferably in the Financial Services industry
  • Team player – flexible; able to partner with others
  • Fast learner with proven track record of academic and practical skills
  • Self-starter with the confidence to develop original thoughts and identify business partners who can assist in work designed to drive change within the organization
  • Ambition to learn new training skills and gain experience in areas including learning plans’ design, course curriculums, preparation and presentation of material
  • Good level of financial knowledge – willingness to develop further
  • Very strong oral communication and presentation skills
  • Strong financial and data analysis capabilities, with strong ability to develop and pursue business insights and hypotheses
  • Strong ability to create clear, concise documents (including strong Excel and PowerPoint skills)
  • Communication - Demonstrate the ability to communicate clearly and concisely
4

BRS Client Technology Trainer Resume Examples & Samples

  • Conducts or facilitates general and/or specific Treasury Management training programs
  • Participates in effective training delivery including analysis, implementation, testing and documentation of product collateral
  • Recommends and/or implements innovative solutions, modifications and enhancements to defined training programs
  • Consults with cross functional onboarding and support teams, leaders and/or stakeholders
  • Coordinates or performs administrative functions necessary to deliver and document training programs
5

Technology Trainer Resume Examples & Samples

  • Plan, develop, coordinate, and conduct training programs of proprietary software for clients and internal employees
  • Prepare training materials, develop course content, determine methodologies for delivery, and coordinate the development of training aids
  • Delivery of application trainings via classroom and eLearning platforms
  • Learning new programs and creating training materials for new and existing software
  • Willing to travel to other offices for training and support, as required
  • Gather client feedback and convey to product managers
  • Support system testing for each deployment
  • Provide user support and troubleshooting for customer base
  • Assist with administration of technologies
  • BS in Computer Sciences (or equivalent)
  • Excellent communication (oral and written), interpersonal, and briefing/presentation skills
  • Native English speaker or full professional proficiency
  • Must be able to multitask and prioritize assignments
  • Must be a self-starter, organized, and be able to work independently and in a team environment
  • Attention to detail and solid troubleshooting skills are imperative
  • Perform Q & A sessions for clients and peers
  • Must enjoy working directly with customers at all levels
  • Experience with technical support and bug reporting tools, identifying, documenting, and tracking support issues and defects
  • Experience with virtualization
  • Enjoy working with people and being part of a team
  • Excellent skills with Mac OS, Windows, Unix, and Linux
  • Working knowledge of Adobe Captivate and Connect is a plus
  • Experience with testing website and web applications
  • Able to work independently and efficiently to meet deadlines
  • Able to promptly answer support related email, phone calls and other electronic communications
  • Self motivated, detail-oriented, and organized
  • Experience with hardware and software issues
  • Excellent communication (oral and written), interpersonal, organizational, and presentation skills
6

Banking Technology Trainer, VP Resume Examples & Samples

  • Learn the various technology applications within Banking (Desktop, Web, Mobile)
  • Act as a conduit for UI/UX (or other) feedback for the broader tech team to incorporate into design/enhancements
  • Minimum 6 years of Training technology tools and/or Business Analysis experience
  • Financial Services experience ideal, but first class consumer tech training also considered
  • Must have worked as an end user / client facing trainer at all levels of seniority
7

Technology Trainer Resume Examples & Samples

  • Understand the different roles/personas of various business users/bankers
  • Develop a training plan, partnering with the broader technology teams and learning & development teams
  • Ensure the quality and consistency of course content throughout a course life cycle
  • First Class communication and training skills (both to groups and individuals)
  • Able to "think on your feet"
  • Must excel under high stress environments
  • Ability to rapidly learn new technologies/tools and context of usage
  • Minimum 5 years of Training technology tools and/or Business Analysis experience
8

Banking Technology Trainer Resume Examples & Samples

  • 1) Understand the job roles, training needs and personas of various bankers and other end users
  • 2) Achieve expertise in the various technology applications offered across desktop, web and mobile
  • 3) Develop and execute a training plan, partnering with the broader technology teams and learning & development teams
  • 4) Deliver varied forms of training to capture maximum participation
  • 5) Ensure adequate tracking/metrics of training delivery and work with L&D and Tech to measure impact on usage/ROI
  • 6) Create training materials, including course outlines, participant guides, job aids, tip sheets and eLearning courses
  • 7) Continuously enhance technical instructional delivery and presentation skills
  • 8) Ensure the quality and consistency of course content throughout a course life cycle
  • 9) Act as a conduit for UI/UX (or other) feedback for the broader tech team to incorporate into design/enhancements
  • 1) First Class communication and training skills (both to groups and individuals)
  • 3) Excellent Customer Service skills
  • 4) Must excel under high stress environments
  • Must have worked as an end user / client facing trainer, interfacing at all levels of seniority
9

Banking Technology Trainer Resume Examples & Samples

  • 1) Understand the different roles/personas of various business users/bankers
  • 2) Learn the various technology applications within Banking (Desktop, Web, Mobile)
  • 3) Develop a training plan, partnering with the broader technology teams and learning & development teams
  • 6) Create instructor materials (course outlines, background material, instructional materials, and training aids)
  • 2) Able to "think on your feet"
  • 1) Minimum 5 years of Training technology tools and/or Business Analysis experience
  • 2) Financial Services experience ideal, but first class consumer tech training also considered
  • 3) Must have worked as an end user / client facing trainer at all levels of seniority
10

Technology Trainer Resume Examples & Samples

  • Excellent training skills and the ability to teach those skills to others
  • Strong familiarity with UNIX platform, productivity software, electronic mail, and web browsers
  • Proficiency in Internet, Microsoft Outlook, Word and Excel
  • Ability to learn new software quickly
  • Web publishing and other software experience preferred
  • Editorial skills should include demonstrated ability to write clear, concise and accurate technical documentation, as well as regular communications with others. Good editing abilities
  • Solid understanding of user support and service issues in an academic setting
  • Strong communication and customer service orientation
  • Ability to communicate technical concepts to others, in both formal and informal setting
  • Ability to juggle multiple projects
  • Ability to work well with others, as both team leader and participant
11

Technical Expert, Welding Technology Trainer Resume Examples & Samples

  • Demonstrate expert competence in the principles, application welding technology competency based learning programs. Coach colleagues so that all development programs delivered and assessed meet CBD standards
  • Professionally design, evaluate and deliver/facilitate a range of welding technology on and off the job Competency Based Development programs. Coach colleagues in order to meet PTFI customer development needs and quality standards
  • Design, create, evaluate, and review a range of welding technology competency based learning materials. Coach colleagues so that learning programs delivered achieve their intended learning outcomes. These include all welding process for FCAW, MMAW, SMAW, GTAW and metallurgy
  • Thoroughly understand and competently apply professionally accepted principles of adult learning. Coach colleagues so that all competency based programs delivered utilize these principles, giving learners maximum opportunity to learn and develop job competence
  • Design, create, and implement welding technology competency based assessment tools. Coach colleagues to help ensure that all on and off the job competency assessments are professionally conducted in order to ensure all assessment and quality standards are met
  • Design review and communicate learning program delivery and assessment schedules. Coach colleagues to help ensure that all schedules are implemented in such a way to ensure that programs are delivered as planned and meet customer requirements
  • Implement all aspects of the company learning management system. Coach colleagues to help ensure all participant learning and assessment data/results are accurately recorded and reported so that participant records are consistently kept up to date and accurately recorded
  • Seek and respond to customer learning and assessment requirements. Provide customers with competent advice and support regarding the wide range of OD QMS services and products, coach colleagues in order to assist OD QMS meet/exceed customer expectations
  • Develop the technical and instructional competence of all welding instructors within the group. Coach instructional employees, helping to ensure that they effectively deliver and assess competency based learning programs offered by the group and having update information related to welding technology. Assist Welding Training Committee in reviewing all welding learning and assessment materials, training and licensing policy procedure in order to comply with GOI regulation and FRESH Management System
  • Coach a medium size group within a larger OD QMS Section, helping to ensure that group delivers professionals competency based learning and assessment services according to the section strategic plan, within the section budget, meeting the section deliverable timelines, in order to meet/exceed the customer annual employee competency percentage improvement targets
  • Manage a range of equipment/facility improvement projects and competency based learning projects so that these projects are completed to standard, on time and within budget
  • Assist to implement the company Staff and Non-Staff manpower management systems within the OD QMS group so that all Non-Staff and Staff employees are performance and competency managed using the correct PTFI systems and
  • Bachelor's degree (S1) or equivalent with eight (8) years directly related work experience of which three (3) years has been spent working in a senior supervisory role, OR
  • Demonstrated technical competence at a minimum standard to that of a master tradesperson or similar, supported by at least fifteen (15) years directly related work experience, of which three (3) years has been spent working in a senior supervisory role
  • Formal Workplace Training and Assessment qualifications (at minimum level of Certificate 4) in the design, development, implementation and evaluation of competency based learning programs with at least five (5) years directly related educational administration experience
  • Ability to work in a culturally diversified workforce
  • Strong English skills, both oral and written
  • High level communication skills
  • Team Leadership skills
  • Strong Customer Service skills
  • Basic level of the Indonesian language in understanding and oral (preferable but not essential)
  • Experience welding technically
  • Experience in training programs such as developing learning and assessment materials
  • Copper Overseas Service Company ("COSCO") promotes a drug/ alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable Company Standards
  • Positions within COSCO which are held by employees who receive Safety Training; or
  • Positions within COSCO which are held by employees who operate equipment or motor vehicles in furtherance of performing their COSCO job duties, including operating motor vehicles while on Company business or travel (for this purpose “motor vehicles” includes Company owned or leased motor vehicles and personal motor vehicles used by employees in furtherance of Company business or while on Company travel)
12

Technology Trainer Resume Examples & Samples

  • Ability to travel as required, sometimes on short notice
  • Committed to the PTC objectives and philosophy as well as Patterson Companies mission, vision and values
  • Excellent communication skills; both verbal and written
  • Strong knowledge of Microsoft Windows and the MS Office productivity suite
  • Working knowledge of a Practice management application; preferably Patterson EagleSoft or IntraVet
  • Outstanding problem-solving abilities
  • Positive self-starter with the ability to work independently or contribute to a team
  • Ability to work and contribute in a team environment
  • Customer oriented
  • Exceptional organizational skills
  • Associates Degree or equivalent work experience
  • Experience with dental and/or veterinary practices and environments
13

Technology Trainer Resume Examples & Samples

  • Design and Delivery of Technical Training
  • Hands-On Training Lab Support
  • Software Development (Training Applications)
  • Champion Continuous Education
14

Technology Trainer Resume Examples & Samples

  • Primary trainer for all enterprise software, but most specifically, SPIRIT. This will consist of two to three in person or SKYPE trainings per week
  • Creation of self-service SPIRIT training videos
  • Expertise in training adults in technical areas. Ability to design lesson plans and deliver trainings on these topics
  • Understand and communicate YMCA business rules for membership, program and related SPIRIT processes
  • Travel to multiple sites, on average three days per week, to conduct training
  • Work some nights and weekends to conduct trainings
  • Shared responsibility for SPIRIT help desk
  • Clear written and verbal communication to the organization regarding all enterprise systems updates
15

Technology Trainer Resume Examples & Samples

  • 1 to 2 years in a training or support role, with strong understanding of the ZipForm and Instanet platforms including Digital Ink, DocuSign, Authentisign and working with online transactions
  • Extensive experience using mobile devices and various cloud based storage platforms, ie., Dropbox, Google drive, Box, etc
  • This position requires solid public speaking experience, the ability to provide training on technology tools in person via one on one meetings, to groups of 20 or more individuals as well as over the phone and through WebEx training
  • Trainer will be self-motivated and able to manage a busy schedule that involves traveling to multiple offices on a weekly basis
  • Additional required attributes are a professional demeanor and a strong understanding of the complete cycle of a real estate transaction
  • Ability to teach agents how to use our internal online transaction management system
16

AWM Technology Trainer Resume Examples & Samples

  • Work with Manager and Training Team Members to develop strategic training programs as identified by technology
  • Possess a minimum 3 years of relevant training experience, preferably in the Financial Services industry
  • Possess a passion and interest in technology
  • Have an extensive, real-time experience in e-Learning technology, techniques and capabilities (e.g., Articulate
17

AM Technology Trainer Resume Examples & Samples

  • Work with Manager and Training Team Members to develop strategic training programs as identified by technology and/or business partners
  • Work with Manager as key contact between technology partners and the business to ensure that technology release and enhancements communications are cohesive, effective and relevant
  • Developing e-Learning How-To modules for end-User consumption
  • Developing and delivering high quality training to our internal Client base – face to face and remotely
  • Covering and supporting other markets as identified and needed
  • Ensuring timely delivery of training (new hire, release related and refreshers)
  • Working with business and IT partners to design workflow based training curriculums
  • Providing essential feedback on internal Client perception and usage
  • Suggesting new ways to improve initial (new hire) and on-going core internal Client system functionality education globally for an improved training experience
  • Learning and delivering Cyber Security training to internal Clients
  • Learning and delivering training on key productivity mobile apps
  • Building and maintaining excellent relationships with internal Clients and colleagues
  • Partnering with end-User Help Desk Support to identify new opportunities
  • Have an extensive, real-time experience in e-Learning technology, techniques and capabilities (e.g., Articulate Storyline, Adobe Captivate, Camtasia Studio)
  • Have knowledge and understanding of video editing software (e.g., Adobe Premiere, After Effects)
  • Excel as a Team player – flexible; able to partner with others
  • Be a fast learner with proven track record of academic and practical skills
  • Be a Self starter with the confidence to develop original thoughts and identify business partners who can assist in work designed to drive change within the organization
  • Maintain ambition to learn new training skills and gain experience in areas including learning plan designs, course curriculums, preparation and presentation of material
  • Possess excellent organizational and time management skills
  • Possess a high level of financial knowledge – willingness to develop further
  • Maintain excellent oral communication and presentation skills
  • Maintain excellent critical thinking and strategic conceptualization skills
  • Have strong financial and data analysis capabilities, with strong ability to develop and pursue business insights and hypotheses
  • Have strong ability to create clear, concise documents (including strong Excel and PowerPoint skills)
  • Demonstrate the ability to communicate clearly and concisely
18

Technology Trainer SO Resume Examples & Samples

  • Experience creating and delivering IT end-user training curriculums
  • Highly proficient with MS O365 and Office 2016, including Outlook, Word, PowerPoint and Excel
  • Demonstrated strong communications and interpersonal skills
  • Experience with web-based Learning Management Systems
  • Ability to create web-based surveys to evaluate effectiveness of training and utilize relevant data to support recommendations for curriculum modifications
  • Experience working with project/program managers
19

Senior Technology Trainer Resume Examples & Samples

  • Bachelor's degree from a college or university accredited by USDOE, or an internationally recognized accrediting institution
  • A minimum of three years' experience in technology-related training or training support experience
  • Minimum of one year delivering technology-related training for a NYS public sector application
  • Demonstrated ability to work effectively with diverse groups, handle multiple priorities and work under pressure
  • Applicants must address in their applications their abilities to work with a culturally diverse population
  • Ability to learn new software applications in a timely fashion
  • Experience setting up and working with wireless PC networks and mobile labs
  • Demonstrated proficiency with oral and written communication
  • Knowledge of and experience using distance learning methods
  • Excellent working knowledge of and experience teaching software, including Microsoft Office applications and Windows operating systems
  • Variable work hours and travel throughout NYS (including areas that may not be served by public transportation) are required to gather information, test systems, or deliver training
  • Ability to lift and transport computer equipment (laptops, PCs, monitors, etc.) up to 40 pounds
  • Master's degree from a college or university accredited by USDOE, or an internationally recognized accrediting organization, in a related field
  • Knowledge of the NYS Child Welfare system and the CONNECTIONS application
  • Prior supervisory or staff development experience
  • Knowledge of and experience presenting training for staff using assistive technology
  • Knowledge of NYS legacy (mainframe) as well as current NYS computer applications, and/or the NYS Human Services Enterprise Network
20

Technology Trainer & Graduate Writing Coordinator Resume Examples & Samples

  • Develop and facilitate workshops throughout the year for graduate students and faculty. advisors regarding various aspects and requirements of the thesis preparation and submission process including utilizing bibliographic software
  • Provide individual consultation on formats, bibliographic software, and manuscript submission
  • Review submitted masters theses and doctoral dissertations to confirm they meet graduate school formatting standards
  • Maintain and update Microsoft Word templates for masters theses and doctoral dissertations
  • Collaborate with the WCC Director and staff to develop other forms of graduate writing support
  • Master's degree in any discipline from an accredited institution
  • Experience in an instructional setting, including developing instructional or training materials and learning outcomes
  • Expert knowledge of Microsoft Office (Word, PowerPoint, Excel), including building templates, formatting and Outlook/0365
  • Strong communication and interpersonal skills evidenced by the ability to work cooperatively and maintain effective working relationships with colleagues, faculty, staff and students
  • Demonstrated computer and information proficiency
  • Ability to learn new technology quickly
  • Demonstrated learner-oriented approach to instruction
  • Demonstrated ability to develop and manage projects
  • Ability to work independently and manage a range of competing demands
  • Experience related to the assessment of instructional initiatives
  • Experience related to instructional design, instructional technologies, educational technologies, or the equivalent
  • Experience with bibliographic software
  • Experience engaging and serving diverse user populations
  • Experience with Writing Centers, Libraries, or Technology Training
  • Understanding of current and emerging trends, concepts, and theories in higher education
21

Technology Trainer Resume Examples & Samples

  • Possess unique knowledge and experience with platforms and systems
  • Become a SME on any changes to the desktop and platform
  • Perform a needs analysis within territory and subsequently develop and maintain a custom learning plan or unique training program
  • Ability to tailor the training approach to maximize the impact within territory
  • Initiate and take ownership of projects within The Training Group
  • Present at large scale events upon request by the Divisional Training Manager and field partners (500 plus attendees)
  • Ability to deliver training in an individual one-to-one coaching setting with all members of the field
  • Drive training discussions in Divisional, Regional and Complex meetings
  • Develop and maintain a strong partnership between Information Technology, the BU and the DPRM department
  • Mentor and train new Training Specialists
  • Partner and develop relationships with Local Management teams, branch technology coordinators, CSA coaches and Learning Partners
  • Responsible for demonstrating the capabilities of the technology and desktop platform to potential recruits during their VIP visits (specific to their book of business)
  • Manage/Escalate Issues
  • Act as SME on projects as needed
  • Contribute to running of The Training Group
  • Expert ability to create presentations, programs and training materials
  • Advanced knowledge of Branch environment and the brokerage industry
  • Advanced ability to recognize and communicate ways to leverage technologies to enhance business practice, efficiency, time management and communication systems