Technology Trainer Job Description
Technology trainer
provides high level support of all personal computers and laptop hardware and software applications including but not limited to: MS Outlook, MS Office, Virtual Desktop, Junos Pulse, Active Directory, Application Deployment, MDT Imaging for PCs, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end user applications and computing devices.
Technology Trainer Duties & Responsibilities
To write an effective technology trainer job description, begin by listing detailed duties, responsibilities and expectations. We have included technology trainer job description templates that you can modify and use.
Sample responsibilities for this position include:
Implementing an assessment strategy for the training curriculum
Work with team members to project manage IT rollouts within IBD, including but not limited to
Determining training objectives and developing a course curriculum
Deliver system-based, business process training to the Bank’s employees at all ranks/ roles and skill levels, via classroom / desk side / remote means, tailored to their needs and requirements
Improve service portfolio by liaising with colleagues and business stakeholders to ensure courses are relevant to their needs, and targeted to the right audience
Maximise training team utilisation through seeking new/additional service opportunities and onsite team engagement maximization
Provide support on ATT chat channel and shared email inbox
Propose new ideas around improving access to ATT services
Report feedback and further requirements for enhancements from users and communicate these to business analyst teams
Participate in user acceptance testing (UAT) of the Bank’s proprietary products as part of knowledge gathering
Technology Trainer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technology Trainer
List any licenses or certifications required by the position: PED, MS, CCNP, CCNA
Education for Technology Trainer
Typically a job would require a certain level of education.
Employers hiring for the technology trainer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Information Systems, Business, Technical, Technology, Associates, Computer, Design, Information Technology, Computer Science
Skills for Technology Trainer
Desired skills for technology trainer include:
District standards and trends concerning instructional methods
National
Resources
State
Strategies
Current and new Patterson software products
IntraVet
MS Office and Internet applications
Microsoft Windows and the MS Office productivity suite
PCs
Desired experience for technology trainer includes:
Ability to absorb technical content and translate it into user-friendly guides, FAQs, tips and best practices
Ability to describe technical concepts and present them in a clear, professional and concise manner in both oral and written forms
Ability to break down technical topics for consumption by users who are not technically savvy
Willingness to coach other team members to help improve the team’s overall written communication skill set
Familiarity with networking protocols, such as TCP/IP, and Internet protocols such as HTTP, FTP, and SSH a plus
Working knowledge of computer hardware, including internal PC components, monitors, keyboards a plus
Technology Trainer Examples
1
Technology Trainer Job Description
Job Description Example
Our growing company is looking for a technology trainer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technology trainer
- Produce client-facing training materials such as reference guides, eLearning tools, PowerPoint decks and emails
- Maintain team websites, training sign up site and other internal team tools such as Interactions Tool
- Responsible for the CEREC implementation process for new and existing customers
- Perform various educational CEREC demonstrations
- Act as an ongoing advisor to PDSI customers regarding their CEREC products
- Assist the customer with designing a business flow that will suit their needs
- Travel is required to the offices
- Performs other Dental Technology Trainer duties as assigned
- Development of Practice Master seminar content and training of presenters
- Performs other CEREC Technology Advisor duties as assigned
Qualifications for technology trainer
- Experience as a Developer and/or a Tester
- Excellent knowledge of the software development life cycle
- TS/SCI clearance (fully Adjudicated)
- Five years intensive or progressive experience
- Two years of experience in the development and delivery of training and instruction are required
- Certifications, such as a Microsoft Certified Trainer (MCT) designation
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Technology Trainer Job Description
Job Description Example
Our company is hiring for a technology trainer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technology trainer
- Collaborate with the Lead Lecturer to continuously develop existing course content
- Performs other Dental Technology Advisor duties as assigned
- Provide on-demand individualized consultation to Writing & Communication Center patrons on writing and communication-related skills including idea development, developing and supporting arguments, organization, citing sources, and sentence-level issues for graduate students for undergraduate students as needed
- Coordinates training schedule with the hiring and training demands of the department or division
- Serves as primary contact for training programs
- Prepares classroom, supporting materials, supplies, for instructor led training programs
- Compile data and generate reports, verify data and distribute reports as directed
- Provide feedback on progress of employees under guidance during training periods
- Maintains current knowledge of LMS through each release
- Researches and responds to incidents, requests, and other basic troubleshooting
Qualifications for technology trainer
- Strong communication skills, including the ability to articulate training materials to all levels
- Editorial skills should include demonstrated ability to write clear, concise and accurate technical documentation, regular communications with others
- Minimum two years of relevant experience in facilitating ICT/computer training programmes
- Experience or knowledge in designing and facilitating trainings in the required areas
- Experience or knowledge in developing course material and conducting examinations
- Experience and skills of training adults
3
Technology Trainer Job Description
Job Description Example
Our company is hiring for a technology trainer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technology trainer
- Develop and deliver product training programs via webinar, in-person consulting and live local or national events to both large and small audiences
- Demonstrate and deliver a strong understanding of the eZAP tool, systems, initiatives and resources to communicate and engage clients on the ZAP program, including future enhancements
- Deliver field technology training and consulting services to RE/MAX franchise Owners and Affiliates in classroom based, seminar, and virtual formats
- Design and develop training curricula and content
- Prepare and deliver training sessions for special events (Conference, Convention, Regional events)
- Assess malfunctions of computer and network hardware, software applications or electronic equipment for the purpose of identifying repair and replacement needs
- Assist the Technology Department in managing and maintaining network equipment for the purpose of maintaining overall site operations
- Assist users via remote connection for the purpose of troubleshooting and/or resolving workstation issues
- Confer with Technology Department to configure classroom servers, peripheral and shared devices
- Install computer hardware, peripherals, and application software for the purpose of maintaining overall site operations (classrooms, library, theaters, computer labs)
Qualifications for technology trainer
- Knowledge of Microsoft Office and Windows 7 a plus
- Previous experience working with government counterparts and development partners desirable
- Specific training in the use of CEREC related products
- Dental assisting experience is strongly preferred
- Strong user knowledge of CEREC and MS Windows
- Strong working knowledge of at least one dental practice management and/or clinical software application
4
Technology Trainer Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of technology trainer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technology trainer
- Maintain computers, peripherals, and electronic equipment
- Maintain manual and electronic documents, files and records
- Maintain user accounts on classroom servers
- Perform basic network troubleshooting for the purpose of maintaining critical site operations
- Prepare status reports, user guides and related materials for the purpose of documenting activities and providing written reference
- Recommend hardware and software acquisitions, with approval of Technology Department
- Respond to a variety of questions from site staff, parents and students for the purpose of providing information, guidance or referral
- Support classroom activities for technology related classes
- Train school site staff on a variety of software applications and hardware operations
- Assist other personnel as may be required for the purpose of contributing to the efficiency and effectiveness of the work unit
Qualifications for technology trainer
- Dental assisting or dental hygiene experience is strongly preferred
- Extensive experience using mobile devices and various cloud based storage platforms, ie., Dropbox, Google drive, Box
- This position requires solid public speaking experience, the ability to provide training on technology tools in person via one on one meetings, to groups of 20 or more individuals over the phone and through WebEx training
- Drive planning, organization, development, and delivery of training for multiple clients, including AppBank Operations, Client Services and firmwide end users
- Manage training team daily activities, including project tracking, logistics such as scheduling, tracking attendance and reporting
- Technical ownership of RightAnswers enterprise knowledge management suite, including infrastructure and content, Compass and TEUTR portals
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Technology Trainer Job Description
Job Description Example
Our growing company is looking for a technology trainer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technology trainer
- All other duties as assigned by the Systems and Database Administrator
- Prepare and conduct training programs for various software, home grown and commercial
- Continuously enhance instructional delivery and presentation skills
- Incorporate feedback into training process & materials
- Provide feedback to leadership on all training and development updates and programs
- Manage a large set of training programs
- Ensuring you are able to deliver the Client Created Core Curriculum to new employees joining our business and keeping current with any changes or updates which may develop
- Work with a team of Trainers and Team Leaders to support the needs and SLA’s of the contract
- Ensure productivity meets or exceeds service and quality standards
- Assess and analyse agent performance and competencies, identifying skill gaps, providing feedback and coaching to develop a baseline of service opportunities
Qualifications for technology trainer
- Product ownership of Creation Hubs, the multimedia e-Learning and content creation platform owned by the TEUTR Training Team
- Assist with management of the TEUTR Training site, which offsers end user documentation for workplace technology products and tools
- Build and maintain relationships with product development groups and other content teams to foster collaboration and partnership in creating and publishing learning and technical content
- Continually expand the breadth and depth of the TEUTR brand through marketing, ambassadorship, and subject matter expertise
- Coach the team to develop skills and enhance the overall productivity of the team
- Prior experience as leading or managing others