Senior Trainer Resume Samples
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Senior Trainer Resume Samples
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FA
F Armstrong
Felicity
Armstrong
44004 Doug Road
Houston
TX
+1 (555) 430 8521
44004 Doug Road
Houston
TX
Phone
p
+1 (555) 430 8521
Experience
Experience
Dallas, TX
Senior Trainer
Dallas, TX
Schumm, Hyatt and Price
Dallas, TX
Senior Trainer
- Provides feedback on trainee performance in the classroom real time to Operations Managers
- Develop and administer a universal training curriculum, employ technologies and enhance training development programs
- 5+ years of technical training and coursework development with a proven track record of success
- Participate in internal continuous improvement efforts by offering ideas and creative solutions to improve policies, processes and tools
- Employs a working knowledge and application of training methodology and professional development strategies
- Supports development of enterprise wide staff training material to support OptumCare management innovation
- Manage expectations, provide escalation pathways, and document resolution of any issues that may arise during a class session
Philadelphia, PA
Senior Trainer, Century
Philadelphia, PA
Pacocha-Sauer
Philadelphia, PA
Senior Trainer, Century
- Provide constructive feedback for improving course /webinars developed by the Learning Center of Excellence “Growth Academy.”
- Learn established CENTURY 21 course and webinar training content for online and in-person delivery to affiliate network
- Work effectively with different personality styles
- Assist students with goal setting and business planning initiatives in addition to tracking and reporting results
- Familiarity with Learning Management Systems (LMS) functionality
- Competency working with Microsoft Office Suite (PowerPoint, Excel, Word) for creating and editing training slide decks, facilitator guides and student manuals
- Build and maintain relationships with CENTURY 21® affiliate network
present
Los Angeles, CA
Program Lead & Senior Trainer
Los Angeles, CA
Ankunding-Rath
present
Los Angeles, CA
Program Lead & Senior Trainer
present
- Collaborate with other internal resources in product management, engineering and the Learning Institute to define and execute the program
- Execute on agreed opportunities to grow revenue
- Maintain training learning management infrastructure, training scheduling, coordination, logistics, billing, and planning
- Design and develop role-based and/or scenario based documentation and quick reference materials (standard and custom)
- Design and develop training documentation and content for customized solutions for clients
- Design and develop course content for assigned audiences and segments in compliance with Learning Institute standards
- Develop client specific training plans based on agreed overall scope of project
Education
Education
Bachelor’s Degree in Nursing
Bachelor’s Degree in Nursing
Ohio University
Bachelor’s Degree in Nursing
Skills
Skills
- Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
- Strong attention to detail
- Knowledgeable with MS Office
- Strong attention to detail and desire to follow procedures
- Excellent time management, prioritization skills, and ability to manage expectations effectively when handling multiple tasks and deadlines
- Ability to understand and learn technology and impart knowledge to others
- Strong information technology knowledge, especially with .NET applications, mainframe,
- Strong Presentation skills
- Manage schedule and quality of outsourced development projects; facilitate internal approval process
- Great organizational skills
15 Senior Trainer resume templates
Read our complete resume writing guides
1
Senior Trainer Resume Examples & Samples
- Facilitate learning via, classroom instruction and webinars; incorporate a variety of presentation methods and applications to accommodate adult learning styles
- Deliver new hire training and other departmental training programs; provide creative, effective classroom and web based instruction throughout the organization
- Develop leader and participant guides, job aids, training curriculum and other required coursework that is clear, concise and accurate
- Conduct comprehensive needs analysis to ensure that training fulfills the needs and objectives of the company
- Design exercises, instructional activities and training assessments that reinforce learning
- Minimum 4 years of residential loan underwriting experience
- DE or SAR certifications are preferred. Strong processing background required
- High school diploma required
- Ability to make risk based lending decisions supported with relevant data and research
- Knowledgeable with MS Office
- *This position can be located in either Plymouth Meeting, PA or Alpharetta, GA
2
Senior Trainer, Product Marketing Resume Examples & Samples
- Bachelor’s degree or equivalent years of experience in lieu of a degree is required
- Must have 4 to 5 years of related experience
- Knowledge of Video technology is highly desirable
- Understanding of retail sales and interaction with customers is mandatory
- Strong written, oral communication and presentation skills, as well as public speaking experience is required
- Highly proficient in Word, PowerPoint, and graphic manipulation software including Adobe Photoshop is required
- Must have the ability to work independently with minimal supervision
- Must be able to travel, approximately 40% within the U.S. as well as the possibility of international travel is required
3
Senior Trainer Resume Examples & Samples
- MAJOR RESPONSIBILITIES
- Researches, designs and develops new training programs and materials. Ensures training manuals are updated, relevant and support current Standard Operating Procedures. Creates training materials for operators to support specific needs based upon analysis of operating unit. Incorporates measurement and assessment tools to support all training. Analyzes trends, identifies gaps and uses UO metrics and measures (GSAT, TSAT, GServe, turnover %, performance management data, etc.) to develop targeted training plans based upon findings. Advises business partners in proper allocation of training resources
- Evaluates training provided by OJT Instructors and hourly On-The-Job Trainers to ensure quality and consistency; coaches individuals to improve platform and design skills where necessary; oversees OJT process ensuring proper ratios and skill level and certifies On-The-Job Trainers
- Partners and supports client groups with special events and inititatives
4
Retail Academy Senior Trainer Resume Examples & Samples
- Delivery of Retail Academy training programmes and assessment to management level in linewith the global standards: Brand, Product and Service Experience, Professional Role Development programmes
- Support the Delivery of field based onboarding and on-going development where necessary
- Oversee specialist guest speakers and ensure training meets the highest standards
- Host Quarterly Store Manager digital meetings and support the store manager annual conferences
- Complete training feedback reports, oversee follow-up and partner with Field Trainer/ Regional/ Area Manager
- In partnership with Regional Directors, observe talent and feedback on people development opportunities
- Work in partnership with regional directors, observe talent and feedback on people development opportunities
- Work in partnership to support Regional Directors to create Store Manager Development Plans
- Work in partnership with Global Training and Education Team to evaluate effectiveness of programmes
- In Partnership with Global Training and Education Team, design and develop training at a local level to meet regional needs
- Train, coach and develop retail academy and region/ area trainers as required
5
Senior Trainer Resume Examples & Samples
- Deliver facilitator led training and blended learning for both newly hired and existing learners in exempt and non-exempt positions
- Provides a high level of excellence in facilitation competencies
- Ensure that learning has occurred and measure the transfer of learning as appropriate
- Enhance training materials to incorporate business changes
- Take customer calls to stay current on issues and procedures
- Monitor and report on program progress
- Manage, monitor and report on quality of training program and performance of trainees as they progress through program
- Create reports including management summaries and status reports on training issues and initiatives
- Demonstrate proficiency in system/processes in functional area of curriculum delivered and supported (understands implications of changes in procedures to the system and to other current practices.)
- Network with colleagues to research issues, and improve training plans and materials
- Build relationships with line management demonstrating ability to build consensus and influence decisions
- Own self-development and stay current with professional and industry best practices
- Must be able to work a flexible schedule. Travel required up to four weeks internationally
6
Senior Trainer, Wet n Wild / Volcano Bay Resume Examples & Samples
- Researches, designs and develops new training programs and materials. Ensures training manuals are updated, relevant and support current Standard Operating Procedures. Creates training materials for operators to support specific needs based upon analysis of operating unit. Incorporates measurement and assessment tools to support all training. Analyzes trends, identifies gaps and uses Universal Orlando metrics and measures (Guest Satisfaction (GSAT), Team Member Satisfaction (TSAT), Guest Service (GServe), turnover %, performance management data, etc.) to develop targeted training plans based upon findings. Advises business partners in proper allocation of training resources
- Evaluates training provided by On-The-Job Instructors and hourly On-The-Job Trainers to ensure quality and consistency; coaches individuals to improve platform and design skills where necessary; oversees On-The-Job process ensuring proper ratios and skill level and certifies On-The-Job Trainers
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
7
Senior Trainer Resume Examples & Samples
- Develop training assets and deliver on-site customer training
- Plan and execute captured e-Learning training and training webinars
- Write, publish and maintain engaging user guides, articles, online help content and UI text for platform users and administrators
- Stay ahead of product enhancements and update training materials and documentation content in a timely way
- Build solid cross-functional relationships with product managers, technical writers, subject matter experts and members of client services teams
- Collect training and documentation feedback, gather training data and analysis, and report on program recommendations
- Stay educated and up to date on our industry, our products, and our services
- Demonstrated experience creating high quality end-user documentation
- Experience in online advertising and / or experience in an agile software development environment
- Proficiency in Microsoft, Adobe, TechSmith or equivalent authoring tools (PPT, Keynote, etc.)
- Experience with video editing software (ex. Camtasia) a plus
- Experience working with HTML5 and / or creative design software a plus
8
Senior Trainer Resume Examples & Samples
- At least 5 years of work experience including a minimum of 2 years in a training capacity
- International profile is a plus; experience in luxury retail/services industry is preferred
- Capable to travel domestically and internationally approximately 2 weeks per month
- Ability to work in team, possess organizational awareness and flexibility
- Exemplary verbal and written communication skills
- Strong project management skills and attention to detail
- Proficient computer skills including Microsoft PowerPoint
9
Senior Trainer Retail Academy Resume Examples & Samples
- Retail staff and managers
- All function managers
- Retail Service and Productivity function in headquarter and Asia Pacific
- External training/translation/printing/video-making/travel/hotel booking suppliers
- 3-5 years experience working in retail training function
- Retail selling or field coaching experience is preferred
- Professional facilitation skill is required
- Proficient in excel, word and powerpoint
- Must have good personal organisation and strong administration skills
- Proficient in English and Chinese translation
- Be able to travel frequently every month
10
Client Experience Senior Trainer Resume Examples & Samples
- Demonstrates ability to navigate the Custody organization
- Develops a network of contacts that help yield targeted results
- Understands how own day-to-day work contributes to and aligns with company strategies and plans
- 7+ years of work experience in either a financial services or brokerage company
- Prior training experience is required
- Series 7 and 63 licenses required
- Excellent facilitation and presentation skills are essential
- Outstanding communication skills, organization, accuracy, and detail orientation
- Proficiency with MS Office; specifically PowerPoint and Word
- Superior knowledge of Fidelity brokerage policy and procedures; knowledge of FCCS products and services preferred
- Travel required – approximately 30%
11
Senior Trainer GLO FTC Resume Examples & Samples
- Deliver Classroom and Virtual (WebEx) instructor led sessions to LPS teams. Travel will be required to other office locations in EMEA region (approx. 50% of time)
- Establish close relationships across the LPS teams in order to keep job and industry knowledge current
- Create and deploy classroom schedules and course materials in liaison with the Global Learning Program team
- Work to build and strengthen all relationships with internal parties to expand our training programs
- Monitor completion, comprehension and retention of the content deployed to identify effectiveness as well as continuous improvement opportunities and lessons learned. Provide follow-up support and assessment testing, on an ongoing basis, to determine the effectiveness of the training provided
- Takes lead with minimal supervision for assigned training initiatives relating to tools, process, skills and competencies as necessary
- May provide content and support initiatives driven by GLO Internal Comms
- Two to four years experience in training, and course facilitation
- College degree
- Demonstrate knowledge and understanding of training philosophy and adult educational practices. Professional certificates in Training and Development preferred
- Strong presentation and public speaking skills
- Experience in delivering virtual presentations or instructional sessions
- Hotel and or revenue / account management knowledge or experience preferred
- Proven ability to build strong relations with leaders and business stakeholders. Effective relationship building and cross-company effectiveness
- The ability and desire to travel and work flexible hours to provide both training and support to Regional locations
- LI-MP1
12
Senior Trainer Resume Examples & Samples
- Responsible for remote/ on-site client training; rules building and configuration; client training materials; LMS systems and demos at client forums
- Develop and administer a universal training curriculum, employ technologies and enhance training development programs
- Conduct training sessions covering processes specific to departments
- Updating of current training curriculum, and creating the learning guides / manuals
- BA/BS degree or equivalent training field experience
- 4+ years of experience conducting classroom training and/or seminar/workshop topics -Strong work ethic, independence, and dependability
- Functions effectively in a highly matrix organization
13
Senior Trainer Resume Examples & Samples
- 2+ years experience conducting classroom training
- 2+ years experience using pertinent data and facts to identify and solve a range of problems within area of expertise
- Experience training in behavioral health systems, experience in behavioral clinical setting and familiarity with recovery oriented services
- Experience in quality improvement, public sector mental health, addiction programs and delivery systems
- Microsoft Office proficiency
- Possess an active and unrestricted license to practice independently or registered nurse (RN, LCSW, LMHC, LMFT, LPC, LCPC) in state of NY
- Master's degree in Psychology, Social Work, Counseling or Marriage or Family Therapy, Licensed Ph.D., or an RN, with 2 or more years of experience in behavioral health licenses
- Active and unrestricted in state of New York)
14
Senior Trainer, Clinical Investigations Resume Examples & Samples
- Will work closely with Operational Teams to identify training opportunities and implement strategies to conduct that training and make the staff more efficient
- Additionally, they will network across other areas of Optum Payment Integrity Training to broaden their knowledge base and expand the training offering
- BA / BS Degree and 3+ years corporate training experience or high school diploma / GED AND applicable years corporate training experience
- Must have approved clinical coding certification - AHIMA, AAPC, Vocational School / College OR the ability to obtain one within the 1st year of employment
- 5 + years Clinical Coding, review or auditing medical records skills
- Ability to create, copy, edit, send, and save utilizing Microsoft Word, Excel & Outlook, PowerPoint
- BA / BS Degree in Adult Learning
- RN Degree
- ADDIE, SAM knowledge
- Use of WebEx or other virtual instructor training tools
- Use of Articulate Quizmaker or Storyline
15
RN Senior Trainer Resume Examples & Samples
- Identifies solutions to non-standard requests and problems
- Solves moderately complex problems and or conducts moderately complex analyses, may participate in Senior Level discussions
- Works with minimal guidance; seeks guidance on only the most complex issues/tasks
- Prepares for and supports effective facilitation
- Current and unrestricted Registered Nurse license within the state of Texas
- Minimum of 2 years leading & facilitating training or management experience; i.e. classroom training, instructor led training (on location or virtual)
- Minimum of 3 years of clinical experience ( i.e. care coordination, service coordination, case management, etc.)
- Ability to travel up to 50% within the state of Texas as required
- Applicant must reside within commutable distance from the regional office location
- 1+ year of experience leading virtual training with WebEx or a similar facilitation tool
- Medicare and Medicaid experience
- Experience in managed care
- Work experience in managing or coordinating care of complex and special needs population of all ages
- 3+ years of long term care experience; i.e. home and community based services, SNF/Nursing Facility or extended care facility settings
- Working knowledge of Visio
16
Trainer / Senior Trainer Resume Examples & Samples
- Should have good Voice & Accent Training exposure
- Should be a Graduate
- Excellent Written and Oral Communication
- Smart Worker
- Willing to work in rotational shifts
17
Ssds & Radar Senior Trainer Resume Examples & Samples
- Develops, organizes, and conducts classroom and shipboard training on critical radar system as a component of the SSDS
- Supports development and execution of operations and maintenance training programs for AN/SPS-49A(V) Radar and related equipment in support of Fleet training objectives
- Establishes course content and objectives
- Conducts training sessions and develops criteria for evaluating the effectiveness of training activities
- Updates course documentation on a regular basis to ensure timeliness and relevance
- Participates in special projects as required.Develops, organizes, and conducts training and educational programs for customer personnel
- Develops, tests, maintains, and delivers moderately complex training programs and related materials in support of customer training objectives
- 5-8 years of directly related experience in the development and delivery of technical training programs. Experienced Electronics technician from SSDS platform with 6 years’ experience in support of AN/SPS-49A(V) Radar to include: Performs organizational and/or intermediate level maintenance or radar; Makes power output checks and minimum discernible signal tests; Checks standing wave ratio; Inspects and locates faulty waveguide and transmission line sections; Aligns RF, IF and video amplifier circuits for malfunctions; and diagnoses symptoms and isolates, localizes and replaces faulty components and parts to restore equipment to optimum operating condition. 2-4 years’ experience as a Combat Systems Training Team Technical member in support of AN/SPS 49A(V) radar systems
18
Senior Trainer Resume Examples & Samples
- Provides technical assistance in identified special topic areas
- Attends necessary orientations/trainings prior to deployment
- 3-5 years of directly related experience in course instruction
19
Senior Trainer, Sales Resume Examples & Samples
- Field Support: Schedule and attend regular store visits with DM, RD or BSOM. Able to model training objectives in a live retail setting providing appropriate On-The –Job Training to frontline learners at all levels
- Training Reinforcement and Sustainment: Ongoing calibration and alignment of training initiatives to business priorities. Ensure continued development of skills and competency, keeping spirit of initiatives fresh and relevant with all team members
- Communication: Initiate communication ensuring internal partners are well equipped to provide the appropriate tools and resources to support the frontline. Provide field level feedback and personal observations to internal teams to support on-going quality improvement. Ensure frontline is aware of training initiatives and has a clear understanding of how to execute. Provide regular individual contribution updates as requested
- Training: Prepare for and facilitate training. Able to employ traditional Instructor Led Training (ILT), Virtual Instructor led Training (VILT) and On The Job Training (OTJ) to a diverse audience in both size of group and experience. Able to co-facilitate with field leaders and prepare them to cascade training as required. Implement training by accounting for all logistics and preparation expectations. Promote an open and supportive learning environment that fosters knowledge transfer, competency, and practical application of desired skill or behavioral change
- Strategic Planning: Work collaboratively to operationalize learning initiatives. Utilize existing content development process to create tools and new learning solutions. Maintain a personal planning calendar that is in partnership with field and training team expectations
- Project Support: - Represent the frontline training content as requested by internal project teams
- Training delivery/facilitation & coaching experience
- Working knowledge of Microsoft applications including Word, Excel and PowerPoint
- Knowledge of adult learning principles
- Position typically requires four to five years experience or equivalent education
20
Senior Trainer, Civa Resume Examples & Samples
- Training individual employees and groups on competencies required for their position and as detailed in their job descriptions
- Development of new and innovative training materials to facilitate training
- Evaluation of the effectiveness of the training materials and updating as required
- Conducting competency assessments for initial, probation and annual performance reviews
- Maintaining the ISOtrain system as an administrator for CIVA training
- Providing accurate training and assessment records that reflect the activities that are currently being performed by the employee
- Scheduling and delegating training to other staff where appropriate
- Excellent interpersonal skills that focus individuals and groups on training objectives and generates excitement and interest towards a common goal
- High degree of computer literacy , including applications for creation of training materials
- Self starter, creative and proactive thinking
- Ability to supervise and coordinate small group of trainers and coaches in the production team
21
Senior Trainer Resume Examples & Samples
- Give your ambition all the room it needs
- Will challenge you and promise to sharpen your brain
- Offer you the opportunity to excel in what you do
22
Senior Trainer Resume Examples & Samples
- Consult with all levels of field leadership to increase their knowledge and ability to leverage the tools and resources available to deliver on multiple topics
- Conduct a comprehensive Train the Trainer program to field leadership to ensure they provide the available training on how to effectively deliver an interactive, adult learning and creative experience for all participants
- Be available to partner and provide adult learning best practices, answer questions and discuss various training strategies at the local, regional and national level
- Provide national WebEx training to agents for selected courses
- Provide training for all certified courses
- Conduct appropriate preparation to ensure full understanding of training content and objectives prior to delivery (e.g., train-the-trainer, facilitator guide, real-world examples)
- Collaborate with appropriate resources (e.g., instructional designers, business partners) to facilitate development of appropriate learning objectives and curricula
- Demonstrate understanding of the learning metrics used to evaluate the effectiveness of training as delivered by self and others
- Support a positive virtual team environment
- BA/BS degree in related HR or training field, High School diploma with equivalent experience will be considered
- 4+ years of experience conducting classroom training and/or seminar/workshop topics
- Advanced knowledge of Microsoft Word and PowerPoint, intermediate or better with Excel
- Able to travel up to 20% throughout the Southeast region of United States (coast, NC south to FL)
- Healthcare/Medicare experience and/or knowledge preferred
- Strong work ethic, independence, and dependability
23
Program Lead & Senior Trainer Resume Examples & Samples
- Propose opportunities to further grow revenue for the Learning Institute in one-time and recurring theme for the T360 training platform
- Execute on agreed opportunities to grow revenue
- Derive a plan and strategy to ensure internal and partner staff are trained properly on the T360 training platform
- Ensure a full understanding of planned releases and impacts to training product and training instruction, our staff, partners and clients
- Design and develop course content for assigned audiences and segments in compliance with Learning Institute standards
- Deliver training and certification efforts for internal, partner, and client resources
- Collaborate with other internal resources in product management, engineering and the Learning Institute to define and execute the program
- Deliver internal and partner training as needed
- Deliver client based training in-person and/or virtually, as agreed per client
- Combined Technical and Functional Duties
- Design and develop training documentation and content for customized solutions for clients
- Develop client specific training plans based on agreed overall scope of project
- Design and develop training instructor documentation for standard and customized client solutions
- Design and develop role-based and/or scenario based documentation and quick reference materials (standard and custom)
- Maintain training learning management infrastructure, training scheduling, coordination, logistics, billing, and planning
- Proven ability to sell and execute revenue driving training services
- Seasoned training professional on the T360 platform including the Application, all Modules, Network Admin and Reporting
- Experience with T360 Network management for the purpose of planning and executing training services
- Minimum 5+ years of experience training Users and technical staff, internally and client facing, on the T360 technology solution
- Minimum 5+ years of experience as a project lead, instructional designer and training delivery lead on the T360 technology solution
- Preferred instructional design and education, communication, organizational design, psychology, or other equivalent curriculum or job history that focuses on learning theory and/or solutions
- Preferred experience with legal industry processes, best practices and software that support legal Matter and Spend Management, Insurance Claims Defense Management and/or Governance, Risk and Compliance activities
- Minimum of 5 years experience in client services and/or project management
- Minimum of 10 years experience with leading a team of instructional designers and/or trainers with proven ability to drive consistency in content, materials approaches and materials output
- Minimum of 5 years experience developing courseware in standard or client specific format (instructional materials, guides, eLearning, etc.)
- Proficiency in Microsoft Office products required (Outlook, Project, Visio and Excel, with an expert level proficiency with Microsoft Word and PowerPoint, strongly preferred)
- Demonstrated experience delivering virtual and in person training courses
- Demonstrated project management experience and the ability to manage multiple projects, multiple sets of documentation and deliverables as well as the ability to accurately estimate level of effort and production dates
- Other Knowledge, Skills, Abilities or Certifications
- Strong consulting capability with strong interpersonal, presentation, and facilitation skills
- Strong level of professionalism, executive presence and credibility
- Able to effectively challenge and influence peers and customers
- Consulting experience working with external clients preferred
- Understanding of logical and physical data modeling concepts (such as normalization, star schema)
- Ability to train other fellow peers and developers and extended teams on reporting technology, internal and external
- High commitment to excellence, collaboration and team achievement
- Flexibility and ability to work in a team environment or independently as required
24
Senior Trainer Resume Examples & Samples
- Undergraduate degree or high school diploma / GED with equivalent work experience in business management, training or other field of study
- 4+ years utilizing adult learning principles to design, develop, and deliver training solutions
- 4+ years of developing and delivering presentations across multiple employee and leadership levels
- Possess excellent time management and prioritization skills
- Ability to host meetings, conduct needs analysis with business units; work on multiple medium to large scale projects at a time
- Experience in training in classroom, webinar and blended learning environments
- WebEx or other Virtual Training Platform experience
- Experienced in adult learning styles and interactive delivery methods
- Ability to collaborate with multiple areas in the company
- Experience with Articulate or other e - Learning authoring software systems
- Experience with data analytics
25
Senior Trainer / Senior Technical Trainer Resume Examples & Samples
- Conducts the due diligence process during transition
- Plans the overall training strategy, topics and activities in preparation for day 1 of insourced mode of operation
- Helps in putting together a standardized set of video recorded training topics
- Responsible for planning and prioritization of the ongoing training needs of Service Desk staff
- Helps with the assessment of technical capability during the interview process
- Works with the IT Service Desk Senior Director to review the current Service Desk processes and toolset and put together recommendations for improvement
- Manages the implementation of new and changed processes to the Service Desk
- Manages the implementation of Service Desk tool changes
- Identifies left shift activities that can be transition from other resolver groups to the Service Desk
- Identifies transformation and automation opportunities with current Service Desk processes and tools
- Works with relevant teams for the implementation of the identified automation and transformation initiatives post review with senior leadership
- Position may be required to work various time zones, in support of 24x7x365 support requirements
26
Senior Trainer Resume Examples & Samples
- Program / Acquisition Management
- Systems Engineering Management
- Administrative Support
- Contract Management Support
- Logistics Management
- Training Systems-of-Systems Engineering
- Cyber Security & Information Assurance
- Cost Analysis and Evaluation
- Designs and develops technical training curriculum and programs, both on-site and on-line, for employees on various software and/or hardware applications and systems. Works with applicable business unit/area to establish content, prerequisite skills and knowledge for trainees. Ensures that training courses address all levels of employee
- Conducts advanced level training courses, both on-site and on-line, for highly complex applications and systems to include lectures and hands-on sessions
- Works with business units/technical areas to conduct needs assessments to ensure training needs are met
- Reviews and analyzes course evaluations to determine effectiveness of training sessions. Implements revisions to course materials as necessary to improve training effectiveness
- Reviews external training programs to determine feasibility of purchase. Delivers pilot (alpha and beta) classes, tests and evaluates curriculum, makes recommendations as appropriate
- Provides leadership and work guidance to less experienced personnel
- Keeps informed of and maintains proficiency with company products
- Secret security clearance
- 15 years of specialized experience in U.S. Navy training and acquisition management
- Strong presentation skills to train and educate employees on technical material and applications
- Strong comprehension skills for understanding products and applying knowledge to presentation
- Ability to prioritize and meet deadlines
27
Senior Trainer, Food & Beverage Resume Examples & Samples
- Researches, designs and develops new training programs and materials. Ensures training manuals are updated, relevant and support current Standard Operating Procedures. Creates training materials for operators to support specific needs based upon analysis of operating unit. Incorporates measurement and assessment tools to support all training. Analyzes trends, identifies gaps and uses Universal Orlando metrics and measures (GSAT, TSAT, GServe, turnover %, performance management data, etc.) to develop targeted training plans based upon findings. Advises business partners in proper allocation of training resources
- Delivers and facilitates structured training and development programs and initiatives in support of the company’s training plan, objectives and brand essence. Conducts refresher training, awareness training, new hire orientation and pertinent departmental training classes/programs (topical “just-in-time” spot training)
- Partners and supports client groups with special events and initiatives
28
Senior Trainer, Bancassurance Resume Examples & Samples
- Diploma or Degree with at least 6 to 8 years of relevant working experience in the Insurance or Banking Industry
- Possess professional certification such as CMFAS Module 5, Module 8, 8A, Module 9, 9A and Health Insurance
- Knowledge of bancassurance sales will be beneficial
- Ability to conduct and engage groups of various sizes and background
- Ability to learn and design curriculum using digital tools
29
Senior Trainer Resume Examples & Samples
- The Sr. Trainer is responsible for assisting in the development, delivery, evaluation, continuous improvement, and maintenance of product training supporting newly hired and/or tenured employees and external customers
- Assist in creating an environment of personal and professional growth, assist in the deployment of product training for external customers
- Perform needs analysis in conjunction with HomeNet Automotive business owners and employees to determine potential training needs for external customers. Recommend appropriate solutions based on needs analysis
- Ensure timely updates to the course curriculum to reflect changes in solutions, systems and products such that it remains centered on current service needs
- Assist in design learning as a continuous process incorporating a collaborative approach for the business to follow up and reinforce through coaching
- Collaborate with the other departments to drive performance improvement in conjunction with HomeNet company objectives
- Create assessments for reinforcement including situational and scenario-based questions contributing to adult learning
- Assist in preparing and procure classroom materials prior to each deliverable (Instructor Led, Train-the-Trainer, or self-guided) to ensure successful delivery. After delivery regularly submit documentation and weekly reports as required by Manager
- Be responsive to requests as defined by the departmental service level agreements
- Deliver Dealer facing training on systems, technology, software and process
- Develop and maintain IOL Training manual
- Obtain and maintain a working knowledge of HomeNet products, processes, applications, customers
- 4-6 years of retail automotive experience or training experience
- Shows consistent ability to train new install dealer with full suite of products; full comprehension and delivery of products, exhibiting skill set to complete new install training
- Shows consistent ability to mentor others and share deep industry knowledge and experience
- Shows ability to complete all types of follow up and group trainings
- Shows consistent ability to manage responsibilities for a group install, coordinating efforts of training team, facilitating communication with entire team and dealer, and managing dealer expectations of group training
- Shows ability to complete on-going and more complex follow-up training; consulting dealer on best practices and increasing product utilization within the dealership
- Must master all HomeNet products including product settings, features & benefits, system functionality, and settings cause & effect relationships
- Demonstrated ability to work in a team-oriented, collaborative environment
- High energy, enthusiastic, determined, and able to motivate customers to use HomeNet products
- Less than 10% travel required
- High School Diploma or GED (4 year degree preferred)
- Experience working with competing products
- Two years of retail automotive management experience preferred
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Senior Trainer Resume Examples & Samples
- Developing educational learning solutions and techniques to improve audience knowledge of the Avigilon organization as well as Avigilon's end to end solutions
- Deliver training courses associated with sales methodologies, internal sales operations/processes and products/services to sales staff and partners
- Conduct employee, customer and partner training using a variety of instructional techniques and delivery methods, including classroom-based learning, regional ILTs and virtual learning
- Present sales training to new hire training classes, new product/service launches and meetings
- Responsible for maintaining the classroom infrastructure for the Training organization. This includes the support of training rooms and all software and hardware required for training
- 4+ years of sales training work experience delivering sales training to technical sales groups
- BA/BS degree - Required
- Proficient in Microsoft Word, PowerPoint, Excel
- Working knowledge of SalesForce.com a plus
- Working knowledge of Learning Management Systems
- Proven presentation skills and experience
- Excellent verbal and written communication skills, and strong interpersonal skills
- Excellent organizational skills with attention to detail
- Creative thinker, highly motivated and self-managing
- Must be able to coordinate and organize tasks and activities to ensure that project schedules and project goals are met
- Must be a team player and be able to work collaboratively with others in a fast pace environment
- Demonstrated experience in working in a cross-functional team environment
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Senior Trainer Resume Examples & Samples
- BA/BS degree or equivalent work experience
- Typically have 5+ years of directly related experience in a training environment
- Have and maintain a role specific knowledge of functions within Tax
- May be subject matter expert in CoreLogic product/system or have a strong working knowledge of organization’s product line(s) and potential customer training requirements
- Strong presentation skills within a group and/or one-on-one
- Knowledge of assigned group(s)’ business practices
- May need basic multimedia editing knowledge
- Ability to translate complex criteria into easily understood language for internal and external clients
- Understand individual learning styles. Demonstrate the ability to customize training offerings to take advantage of individual leaning styles
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Senior Trainer Customer Success Specialist Resume Examples & Samples
- Participate in and conduct consultative conversations with customers and internal teams to identify, develop and deliver custom-tailored technical training courses in the use of multiple products for classroom and virtual audiences
- Serve as a liaison with departments or divisions to identify and execute customer solutions when issues arise
- Interface with internal teams and measure impact of curriculum or course delivery to ensure existing training programs meet customer needs
- Update training documentation and self-paced e-Learning training modules; communicate these changes as required
- Provide support to customers via email and the telephone
- Bachelor's degree in a related field or equivalent; and 2-4 years of experience in the learning and development field or 2-4 years of experience in the hotel or online travel distribution industry (or combination thereof)
- Experience in designing, developing, delivering customer facing instructional solutions in classroom and virtual environments
- Able to work directly with stakeholders and capable of resolving related challenges in a professional manner
- Experience measuring the impact of instructional/training solutions against objectives
- Generalized understanding of adult learning theory and facilitation techniques
- Intermediate to advanced computer skills, particularly with the Microsoft Office Suite
- Working with instructional design software like, Captivate, Camtasia, Articulate, PowerPoint, etc
- Excellent oral and written English communication and presentation skills
- Ability to work across different time zones & cultures
- Working knowledge of Central Reservation System (CRS)
- Bilingual - Excellent oral and written communication and presentations skills in any of the following languages: Spanish, French, Portuguese, Japanese, Mandarin, and German
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Driver Senior / Trainer Resume Examples & Samples
- Trains and coaches new and existing drivers on use of applicable tools, equipment, and in fundamental routing practices; transfers expertise to drivers
- Trains and coaches the High Risk Employees / Repeaters Plan, ensuring aggressive, constructive intervention with employees immediately following first safety incident
- Re-trains after accidents, near misses, and/or negative observations
- Works closely with Managers to improve efficiency and identify problem or unsafe accounts
- Notifies Manager of any incidents, accidents, injures, or property damage
- Schedules and conducts Observation Behavior Assessments (OBA’s) to evaluate driver knowledge, operating behaviors, and compliance with federal regulations
- Investigates, reviews and controls implementation of safety regulations and company policies and procedure and monitors for compliance
- Participates and cooperates in all scheduled training, briefings, and meetings as required by Manager
- Education: None required
- Experience: 4 years of relevant work experience with at least 1 year in a driver position
- This physically strenuous position involves loading and off loading of contents
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day
- Required to exert physical effort in handling objects less than __ pounds part of the work day; Note: The level of physical effort may vary from site to site and in some cases be greater or lesser than documented here
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) most of the work day
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Senior Trainer Management & Leadership Development Resume Examples & Samples
- Draw up and implement extensive, well-structured management and leadership development programs as well as appropriate training courses
- Provide one-on-one consulting services and personal coaching for managers where required, in addition to drawing up coaching concepts
- Develop and host workshops, meetings, and qualification programs for staff members from management to senior executive level
- Advise management team as well as senior executives on all matters relating to learning and development
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Senior Trainer Resume Examples & Samples
- Must be fluent in French and English
- Exceptional communication, interpersonal, teaching and presentation skills
- Proven ability to quickly learn all aspects of technical software product
- Prior experience within the legal industry and an understanding of litigation processes
- Highly organized to effectively handle multiple tasks in a fast paced environment, yet flexible enough to respond quickly to critical issues
- Ability to manage projects independently and meet planned deadlines
- Bachelor’s degree in education, communication, law or technology-related studies
- Working knowledge of Windows operating systems, training technologies
- 2-5 years of experience as a paralegal, in litigation support or related legal area
- 2-5 plus years of experience delivering training and developing training courses
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Senior Trainer Resume Examples & Samples
- Responsible for OptumCare curriculum development, implementation, and evaluation; this includes development, implementation, and evaluation of staff understanding and readiness to ensure Health and Safety standards of care settings based on Optum adopted Joint Commission standards of care
- Content development includes detailed knowledge of Joint Commission requirements and recommendations, goals of standards and staff communication of the audit tools and expectations
- Incorporates existing educational programs and collaborates in the development of national educational programs as indicated
- Develops an ongoing professional mentoring and coaching relationship with all Care Delivery Organizations (CDO?s) by supporting in-person and virtual technology meetings
- Employs a working knowledge and application of training methodology and professional development strategies
- Supports development of enterprise wide staff training material to support OptumCare management innovation
- Co Leads the development of curriculum and training methodology to support staff training of care management staff through the adoption of proven innovation using tools such as Telehealth, video, social media, group visits, train the trainer programs, integrated medical records, POLST, etc
- Professional unrestricted health care license (RN)
- 5+ years of clinical practice focused on high risk populations
- Minimum of 3 years of experience as a clinical trainer
- Clinical education experience
- Ability to travel at least 50% of the time
- Bachelor of Science in Nursing
- 1+ years of experience/expertise in Care Management and program development
- Experience with Joint Commission audits of out-patient care facilities
- Web-based training curriculum development experience
- Possess computer proficiency to enter and retrieve data for various programs; including but not limited to: Microsoft Office (Word, Excel, Power Point, Outlook, & OneNote)
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Senior Trainer SCM Resume Examples & Samples
- Acquire comprehensive product knowledge for applications to train the client and employee base
- 2-5 years Industry experience preferred
- 5-10 years training experience; preferred for the healthcare setting
- May require other travel for business needs
- Outstanding written and verbal communication skills
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Senior Trainer Resume Examples & Samples
- Updates documentation related to end-user training consulting materials to incorporate new system features, implementation information and methodology
- Serves as a trainer responsible for the design, development and delivery of training. This function will ensure that assigned customer implementation of end-user training is successful by
- Executing the detailed end-user training plan to address dates, sites, instructors and training methods
- Assessing customer implementation end-user training progress and periodically recommending changes to the end-user training plan as required
- Taking necessary actions to correct end user training concerns.Responding to curriculum-related questions
- Assessing requirements for customizations of customer’s courseware library and providing recommendations for improvement
- Independently carrying out other assignments, as directed, to support the overall goals of the implementation group and department
- Developing strong partnerships and collaborative relationships with the client
- Deliver application training to clients or employees in either a classroom, on line (in a Virtual Classroom environment), via telephone, or at client’s site.·
- Deliver all core and advanced application training sessions, as specified in the training session curriculum, for applications to clients and/or employees independently
- Manage expectations, provide escalation pathways, and document resolution of any issues that may arise during a class session
- Work with instructional designers, implementation team members, other training specialists, and other departments to identify training needs, participate in course development, and present topics as needed
- Travel to remote offices or client sites to deliver training.·
- Meet and/or exceed acceptable productivity standards
- Demonstrate and support Allscripts CLEAR values
- All other duties and responsibilities as assigned
- May require after hours on-call support
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Senior Trainer Resume Examples & Samples
- Responsible to assess, design, and conceptualize training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training
- Prepares recommendations and reports to senior level personnel and/or management. Implements approved revisions to course materials as necessary to improve training effectiveness
- Develops and mentors less tenured Trainers
- Documents and reports on the four levels of training effectiveness – from classroom perception to training ROI
- Lead or participate in project teams to define or implement full-cycle training programs from the initial needs-assessment, through design and development, to facilitation and ongoing evaluation
- Stay abreast of market events, investment product enhancements, and successful sales techniques in order to be up-to-speed on potential training topics
- Identify the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement. May provides train-the-trainer resources and/or qualify trainers for content delivery
- Coordinate logistics of training to include training room, attendance tracking, passwords, materials and supplies
- Bachelor's Degree in Business or related field, or equivalent work experience
- Masters degree preferred
- 5-7 years of practical business experience
- Intermediate skill level MS Word, MS Excel, and MS PowerPoint
- Certification in training and/or OD preferred
- Knowledge and experience in adult learning
- Experience in delivery of learning and OD solutions
- Demonstrated success in developing learning curriculums
- Strong motivational and interpersonal skills
- Demonstrated ability to work both independently and within a collaborative team environment
- FINRA Series 7 license & other industry specific registrations/licenses required within GWRS established timelines
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Senior Trainer Resume Examples & Samples
- Deliver compelling online and onsite training and consulting sessions to enhance the skills of mostly large-sized and strategic customers and/or company personnel
- Take a leadership role in creating training materials (such as handouts, scripts and website content) and training delivery methods
- Take a leadership role in understanding and communicating new products and product updates to team and clients
- Assist Level 1 & 2 Training Specialists as needed; mentoring new hires, evaluating delivery and providing feedback
- Ensure that training programs delivered meet client needs
- Act as a support fielding questions and issues from internal and external clients
- Bachelors or Masters degree in K-12 Education, Instructional Technology, Communication, or Information Science
- 4 - 7 years prior teaching/training/consulting experience, preferably with adults
- Outstanding English communication skills (written and oral)
- Proficiency with Microsoft Office, internet/web-based platforms, and mobile technology
- Expected to show initiative in seeking assignments for themselves
- Taking ownership of projects and accept responsibility for actions
- Mentoring demeanor and experience
- Dealing with complexity of various software products
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Senior Trainer Resume Examples & Samples
- Advanced computer skills using Microsoft Word, Excel, PowerPoint, Outlook and Project
- Strong information technology knowledge, especially with .NET applications, mainframe,
- Training Delivery
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Senior Trainer Resume Examples & Samples
- At least 2-3 years of call center experience is required
- Excellent platform skills and the ability to interact effectively with people at all levels of the organization
- 3-5 years of previous training experience is required
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Senior Trainer Resume Examples & Samples
- Works under minimal supervision; acquires and applies advanced knowledge of the business, its products and processes. Uses established procedures and significant job experiences to perform the most complex work assignments and problem resolution
- Utilizes lending and exception authority and advanced understanding of all aspects of Mortgage and/or Home Equity underwriting and portfolio guidelines to underwrite the most complex and specialized loan files. Assists lower level Bank Credit Underwriters with loan files as needed
- Reviews and evaluates credit applications to assess the loan package for approval of fraudulent activity, and provides feedback to the Processors and Originators to improve the quality of the loan files
- Handles complex borrower escalations utilizing knowledge of specialized loan products. (1.) Participate in planning and forecasting exercise with onshore and business associates (2.) Create financial reports on costs and allocations and perform analysis on various cuts for presentation to management and business groups (3.) Identify and implement improvements in formats and templates used for reporting and analysis (4.) Ensure that all SLAs are met, measured and reported to the clients on agreed frequency (5.) Run the governance with clients and maintain action logs to record, track and close the issues (6.) Act as first escalation point of contact for all service delivery related matters (7.) Conduct team meetings, collect information on people issues and implement actions to address them. (8.) Review of deliverables on defined parameters. (9.) Continuous process improvements to create capacities. (10.) Build, own and improve internal controls in the processes
- 3-5 Years
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Senior Trainer Resume Examples & Samples
- Delivering programs across our broad training curriculum including sales, product and leadership training
- Completing and leading “train-the-trainer” certifications and supporting peer development
- Connecting key learning to the business priorities and desired outcomes
- Facilitating and using a variety of learning methodologies, media, and materials
- Evaluating training effectiveness and reporting outcomes to leadership
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Senior Trainer Resume Examples & Samples
- Plan and deliver AtHoc training in classrooms
- Deliver AtHoc training from multiple online environments
- Participate or lead ongoing curriculum improvement
- Recommend training program enhancements and modify existing training materials to ensure highest standards to all learners
- Conduct train-the-trainer courses to customers, Blackberry AtHoc employees, and partners
- Mentor students for ongoing usage of AtHoc products
- Configure and modify Blackberry AtHoc systems to optimize usage
- Explain integrated mass notification and networked crisis communication system concepts to operators, senior leaders, and technical teams
- Be a strong product advocate and help customers with system configuration and/or processes regarding system usage
- Content creation for training collateral and documentation
- Video production for features and use case flows
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Senior Trainer Resume Examples & Samples
- Uses adult learning training methodology, appropriate media, trainer materials and effective presentation skills
- Identifies alternate solutions/learning when delivery challenges arise (materials, content, room set-up)
- Establishes and maintains expertise in subjects taught
- Partners with management, attends regional/area/project meetings, conducts workgroup observations (store visits, floor observations, business-to-business ride-along) for effective use of business acumen to KPI’s) through direct knowledge/experience with workgroup
- Evaluates the effectiveness of training conducted (class feedback, follow-up surveys)
- Leads, prepares, attends, and completes train-the-trainers/certifications as appropriate
- Leads, manages, and actively participates in team/program meetings
- Partners with national curriculum development teams on national project curriculum development and project support (curriculum review, certifications, UAT and revisions)
- Conducts peer-to-peer observations and provides coaching and feedback
- Communicates curriculum or program effectiveness back to leadership and/or national curriculum development team
- Masters advanced special workgroup skills/products/data, leadership, management, and other content effectively (ongoing, consistency)
- Tracks and monitors registration and attendance for all participants
- Ensures preparation of training room (media, set-up, materials, room reservations, devices, rosters)
- Manages and prioritizes multiple courses
- Adheres to company guidelines for trainer travel and expenses (expense, travel, p-card, corporate policy)
- Follows ordering guidelines, inventory guidelines, materials current
- Manages reporting responsibilities; i.e. expense reports, VZTimesheet, monthly tracking reports, store/team visit reports)
- Indirect Account Manager Experience, Training and/or Store Management experience in an A or B level retail store location
- 2+ years of sales experience required. Working knowledge of adult learning theoriesand Verizon Wireless training experience
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Senior Trainer, Evaluation Resume Examples & Samples
- Understanding and appreciation of competency-based education model
- Familiarity with higher education assessment policies, issues, and practices
- Proficient use of educational technologies platforms and common software packages, as MS Office, Google Docs, and SharePoint
- Excellent communication skills including verbal, writing, and presentation skills. Tactfulness and discretion are required in communications as the subject matter often involves sensitive material
- Ability to collaborate with colleagues inside and outside the department
- Ability to keep a positive and influential attitude with all members of WGU
- Ability to work without supervision in a fast-paced environment
- Well-developed task analysis skills and relationship building skills
- Demonstrates a high level of professionalism
- Subject matter expertise relevant to projects and initiatives within Evaluation
- Ability and temperament to proactively consider the needs of others
- Creative mindset for recommending new initiatives
- Must be precise, thorough, and detailed-oriented
- A deep understanding of the people and operations at WGU
- Advanced skills in planning, organizing, and self-management required
- Ability to manage multiple projects at different stages
- Problem solving skills: Investigates appropriate resources and involves partners when appropriate. Future oriented. Assesses what will help or hinder achieving goals. Focuses on what is important
- Interpersonal skills: Deals with others in a considerate, respectful, and unbiased manner. Approaches conflict proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure
- Accuracy: Draws on facts collected from a broad knowledge of WGU’s goals and processes
- Adaptability: Corrects behaviors and communication style to meet the needs of a wide range of situations. Tackles obstacles appropriately. Comfortable with ambiguity
- Reliability: Accountable to others; does what it takes to get the job done. Actions are consistent with words. Follows through on commitments. Exhibits exceptional integrity
- Attitude: Displays commitment to the organization and to personal growth. Is self-motivated and able to motivate and inspire others. Asserts self appropriately to champion ideas. Tells the truth in a direct and constructive manner
- Initiative: Self-directs with a strong tendency for action. Leads the way to improve performance or processes. Displays keen interest in students and organization
- Minimum earned Master Degree plus appropriate experience, preferably within Evaluation
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Senior Trainer Resume Examples & Samples
- The ability to remain professional and maintain the confidence of sensitive information is essential. Incumbents must have the ability to approach stressful work situations with patience, empathy, understanding and a positive attitude
- Incumbents must also be able to work well in a team environment to accomplish common goals. The ability to work well with people of diverse backgrounds and at all organizational levels is also required
- Good planning and organizational skills are required. Incumbents must be able to work under general supervision while at times, exercising independent judgment and discretion. The ability to plan and manage one’s own time, while working on multiple tasks and projects is critical
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Senior Trainer, Century Resume Examples & Samples
- Serve as subject matter expert in different areas of real estate sales and management
- Excellent interpersonal, presentations skills which generate interest in franchising/affiliating with the Century 21 Real Estate brand (domestic and international prospects)
- Group facilitation and classroom leadership
- Generate student participation and engagement and have survey feedback reflect
- Learn established CENTURY 21 course and webinar training content for online and in-person delivery to affiliate network
- Competency working with Microsoft Office Suite (PowerPoint, Excel, Word) for creating and editing training slide decks, facilitator guides and student manuals
- Assist students with goal setting and business planning initiatives in addition to tracking and reporting results
- Design and craft one-off webinars based on the business strategy and use of the CENTURY 21 digital lead generation and marketing tools
- Use a variety of instructional techniques and formats to incorporate simulations, case studies, role plays, team exercises/discussions to drive optimal training and development outcomes and results. Use platform delivery options like breakout rooms and forum discussions to engage participants
- Assist with promotion and communication of webinar and course initiatives (social media and email campaigns)
- Ease in being able to stall, halt and redirect class conversation that is prolonging vs. advancing
- Support instructional design team in capturing sales best practices, providing guidance as needed for classroom delivery options and ideas
- Provide constructive feedback for improving course /webinars developed by the Learning Center of Excellence “Growth Academy.”
- Maintain strategic alliances with industry and training organizations
- Stay up to date with industry updates, training standards, adult learning styles and preferences, as well as blended/social learning techniques
- Successful delivery and classroom management which results in survey scores of 90% or higher. Provide recommendations for training survey collection for improving delivery and development
- Anticipate, support and welcome continuous improvement to established training programs and platforms. Be ready to adapt and adjust to a new and changing corporate learning landscape. Assume personal responsibility to see that necessary change is adopted and implemented
- Real estate sales or management experience
- Strong organization, administrative and time management skills
- Ability to multi-task projects and training course delivery
- Familiarity with Learning Management Systems (LMS) functionality
- Build and maintain relationships with CENTURY 21® affiliate network
- Work effectively with different personality styles
- Proven track record in understanding and reaching real estate sales practitioners and how to deliver training to a diverse audience
- Demonstrates success in managing small and large classroom groups (both virtually and live)
- Strong collaborative and influencing skills
- Strong communication skills: written, verbal, presentation and engaging class delivery skills for all individuals at the enterprise level
- Ability to travel 10-15 days out of the month
- Undergraduate degree strongly preferred Advanced degree preferred
- Minimum of five year’s experience in teaching or training
- Experience in the real estate sales learning/training space
- Familiar with adult learning, instructional design and technology concepts
- Experience planning and executing small and large (3,000+) training events) a plus
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Senior Trainer, Sales Resume Examples & Samples
- BA/BS degree in a related field required
- A successful track record in sales and sales training experience in a corporate setting – 5 years minimum
- Demonstrated Instructional Design experience
- Experience with eLearning Tools (Articulate, Captivate, etc) preferred
- Experience in the commercial real estate or multifamily commercial real estate industries preferred
- Leadership: You understand that you are a role model to all of sales and demonstrate leadership and professional poise while coaching, mentoring and developing staff
- Charisma: You are highly motivated, charismatic and energetic. You bring excitement and enthusiasm to a room
- Coach: You have demonstrated success in coaching others and are a driver of positivity
- Team player: You work as an integral part of a team that works and wins together. You are articulate, persuasive, and willing to listen to and respect the views of others. You confidently engage with staff at all levels to define needs and expectations. You collaborate on projects and communicate results
- Comfortable with change: You are comfortable with the inevitable changes that are brought about as a result of rapid growth and development
- Strategic problem solver: You have excellent critical thinking skills, dive into the details, ask intelligent questions, and think like a user. You are able to effectively identify varying needs and create training solutions that align with business goals and trainee needs
- Strong and articulate communicator: You provide consistent and uniform delivery of training and facilitation that brings out the best in your trainees and involves them in their own learning
- Priority Management: You switch from long-range planning to facilitates monthly new hire training with ease. You really “get" what is a priority and can independently manage tight deadlines to completion
- Detail Oriented: Loves organization and details and takes pride in all projects and tasks
- LI-AM1
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Senior Trainer Resume Examples & Samples
- Performs needs assessments in a collaborative effort with functional leaders and process owners to define training needs and gaps
- Partners with subject matter experts (SMEs) and training associates to ensure training content meets knowledge needs and gaps
- Designs and implements live training activities for internal employees and possibly for external customers
- Utilizes best content resources to meet need and respect copyright and content ownership rights
- Designs training specifications and objectives and develop internal training programs associated with assigned areas and subject matter
- Delivers internal training modules using best mediums to match subject matter and training objectives, including a use of training tools utilizing learning software and the application of appropriate learning principles, design techniques, and media
- Co-ordinates with the learning management team to ensure training is functional and tracks to the employees training transcript/record
- Serves as Train-the-Trainer instructor to ensure consistent content delivery
- Develops training evaluations and assessments; track and produce reports and metrics associated with training activities and performance measures; document as required
- Possesses the expertise in the training of a functional group or expertise in one or more e-learning development tools
- Ensures that all internally presented training modules are documented and up-to-date per training guidelines and stored in the designated shared environment
- Provides recommendations to “head of training” or designee, on developmental, assessment and delivery standards to ensure compliance with standards of accreditation agencies for Continuing Education Units (CEUs) for internal and external training
- Assists in updating training documentation and files, conducting audits of training records and training intranet site
- Participates in customer and regulatory audits involving training and training documentation
- Initiates and participates in communications with other relevant training functions (HR, IT, etc.) to ensure synergy of the over-all training process and goal alignment
- Develops curriculum and internal staff development plans that align with defined competencies
- Mentors and trains less experienced training staff
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Senior Trainer, Civa Resume Examples & Samples
- Excellent communication and presentation skills, both oral and written, especially related to aseptic technique and GMP
- Pharmaceutical knowledge (i.e. Hospital or Pharmacy)
- Self-starter, creative and proactive thinking
- Prior experience in a leading people or training capacity
