Medical Office Resume Samples

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RS
R Shanahan
Rick
Shanahan
2655 Robyn Mountain
San Francisco
CA
+1 (555) 966 8498
2655 Robyn Mountain
San Francisco
CA
Phone
p +1 (555) 966 8498
Experience Experience
Houston, TX
Core-medical Assistant / Medical Office Coord
Houston, TX
Reichel-Bartell
Houston, TX
Core-medical Assistant / Medical Office Coord
  • Performs clinical duties such as assisting provider in examinations, procedures and obtaining vital signs, medication reconciliation and pre visit work
  • Following standard work procedures, and messaging policy, responds to patient phone portal message on the same day
  • Uses standing protocols to complete pre visit work, close gaps in care, administrator vaccines, and give prescription refills
  • May schedule pre admission and diagnostic testing; follow up with patients after surgery
  • Performs daily administrative duties of the practice including greeting/check in/check out, scheduling patients, answering telephones, taking messages, organizing patient charts, filing, pulling and copying patient records, collection of co pays and patient balances, posts payment and adjustment transactions, and balances daily journal
  • Maintains and adheres to established Core policies and procedures and federal regulations, including, patient confidentiality, quality assurance, safety, environmental and infection control standards
  • Responsible for documenting daily huddle follow up items and out puts as well as working as a member of the care team to ensure proper communication between all team members is sustained
Houston, TX
Coord Medical Office
Houston, TX
Hills, Jaskolski and Fadel
Houston, TX
Coord Medical Office
  • Assists front office and clerical staff in developing and implementing short and long-term work plans and objectives
  • Checking-in and checking-out patients
  • May assist in the hiring and development of the clerical and clinical staff
  • Works with other staff to ensure efforts are coordinated and high quality patient care is provided
  • Assists physician in preparing for minor surgeries and physicals
  • Assists in maintaining patient files, records and other information
  • Participates in professional development activities
present
Boston, MA
Medical Office Pro-temporary
Boston, MA
Bauch, Gleason and Blanda
present
Boston, MA
Medical Office Pro-temporary
present
  • Perform other duties as assigned
  • Greets and assists visitors, physicians and other staff members
  • Schedule appointments, patient registration and place follow-up calls to physicians and/or patients
  • Verify necessary information and records in the electronic medical record and computerized scheduling system
  • Maintains waiting room and office supplies
  • Maintain confidentiality and follow all HIPAA and departmental guidelines
  • Maintains accurate communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail
Education Education
Bachelor’s Degree in Business Administration Preferred
Bachelor’s Degree in Business Administration Preferred
Central Michigan University
Bachelor’s Degree in Business Administration Preferred
Skills Skills
  • Ability to function independently as well as the ability to work as part of a team
  • Possess current knowledge and abilities to effectively apply principle skills
  • Monitors, evaluates and audits daily operational and financial activities and assures the integrity of work performed by associates. Responsible for the accuracy and timeliness of patient registration, demographic information and service charge posting, ensuring that daily financial records are accurately maintained and banking transactions completed on a daily basis. Assists, as necessary, in the resolution of billing or collection problems; provides leadership and support to staff, regarding coding, billing procedures, collection processes and other necessary financial and compliance processes
  • Ability to travel within St. Joseph Health locations
  • Duties & responsibilities include accuracy of documenting services and supplies provided to patients, including those that may produce patient charges. If designated as a Revenue Lead, additional responsibilities will include revenue reconciliation and charge-error correction as specified by departmental process and hospital policy
  • Manages subordinates in respective department(s). Is responsible for the overall direction, coordination, and evaluation of these department(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Actively ensures patient, customer, physician and associate satisfaction with service delivery or site and organizational work environment. Promotes and fosters a positive organization culture within medical practice location(s) and network. Demonstrates desirable behaviors, values and culture by personal example
  • Directs and controls scheduling of associates and assigns work activities utilizing variable staffing techniques, cross-training methodologies and cost benefit analysis processes. Ensures that work systems, workflow and staffing systems promote timely, efficient and cost effective service delivery and customer satisfaction
  • Possess strong interpersonal and organizational skills to achieve desired goals and to interact effectively with management and non-management personnel and physician groups
  • Excellent employee management skills
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8 Medical Office resume templates

1

Medical Office Supervisor Resume Examples & Samples

  • Associate's Degree in related field
  • NJ Registered Nurse (RN) license
  • Solid Oncology experience
  • Previous Supervisory / Leadership experience
  • Patient oriented
  • Bachelor's Degree in related field
2

Medical Office Clerk Resume Examples & Samples

  • Practical work experience with medical terminology
  • Work hours 8 - 5pm central time zone
  • Ability to go into local office for training as needed
  • High Speed Internet
  • Familiarity with ICD-10 codes
  • Experience in healthcare, clinic or hospital setting
3

Medical Operations Specialist Medical Office Resume Examples & Samples

  • Prepare SmPCs and PLs for registration procedures in English and update accordingly for variations and renewals under supervision of Global Medical Managers
  • Perform quality control of SmPCs and PLs for registration processes in English
  • Support the organization of readability testing of package leaflets
  • Coordinate translations of SmPCs and PLs for registration procedures
  • Technical support for Global Medical Managers, for example for the Medical Office metrics system, reporting, tracking of tasks and deadlines, quality management system
4

Medical Office Concierge Resume Examples & Samples

  • 1-3 years of previous experience in a medical office
  • Familiar with EOBs
  • Demonstrated understanding of primary and secondary insurance
  • Comfortable explaining insurance to patients
5

Medical Office Scribe, Outpatient ENT Clinic Resume Examples & Samples

  • Records details of chief complaint, history of present illness, review of systems, past medical history, social history, family medical history, disease risk factors, medications and allergies in to the medical record system
  • Records details of physical exam, including pertinent positive and negative noted abnormalities and patients general condition in the medical record system
  • Coordinates tests, orders, and results to ensure all health information is recorded accurately and ready for access by the medical provider
  • Maintains confidentiality of all patient information
  • Ensures that provider has signed their own dictation and super-bill
6

Medical Office Scribe Resume Examples & Samples

  • Accompanies physician into patient examination area in order to transcribe a history and physical examination as given by the patient and physician or medical provider
  • Submits orders and checks results during patient visit as directed by medical provider
  • Lists all proper diagnoses as well and any discharge/follow up instructions and prescriptions as dictated by the physician or medical provider
7

Manager, Medical Office Resume Examples & Samples

  • Ensures that newly hired and established associates receive orientation, ongoing training, skills assessment and skills maintenance for clinical, professional, business, technical and computer technology proficiencies. Provides training assessment, ongoing training or training support for associates to ensure knowledge and skills in customer relations, service excellence, safety procedures and patient care protocols
  • Actively ensures patient, customer, physician and associate satisfaction with service delivery or site and organizational work environment. Promotes and fosters a positive organization culture within medical practice location(s) and network. Demonstrates desirable behaviors, values and culture by personal example
  • Directs and controls scheduling of associates and assigns work activities utilizing variable staffing techniques, cross-training methodologies and cost benefit analysis processes. Ensures that work systems, workflow and staffing systems promote timely, efficient and cost effective service delivery and customer satisfaction
  • Monitors, evaluates and audits daily operational and financial activities and assures the integrity of work performed by associates. Responsible for the accuracy and timeliness of patient registration, demographic information and service charge posting, ensuring that daily financial records are accurately maintained and banking transactions completed on a daily basis. Assists, as necessary, in the resolution of billing or collection problems; provides leadership and support to staff, regarding coding, billing procedures, collection processes and other necessary financial and compliance processes
  • Maintains compliance by physicians, healthcare providers and associates with network work standards, policies and procedures and quality and service standards required by external agencies or accreditation bodies
  • Participates in Network and Ministry Organization work groups, committees, task force groups and education/ training activities
  • Duties & responsibilities include accuracy of documenting services and supplies provided to patients, including those that may produce patient charges. If designated as a Revenue Lead, additional responsibilities will include revenue reconciliation and charge-error correction as specified by departmental process and hospital policy
  • Manages subordinates in respective department(s). Is responsible for the overall direction, coordination, and evaluation of these department(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Performs other duties and activities as may be assigned
8

Medical Office Pro-temporary Resume Examples & Samples

  • Greets and assists visitors, physicians and other staff members
  • Maintain confidentiality and follow all HIPAA and departmental guidelines
  • Maintains accurate communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail
  • Maintains waiting room and office supplies
  • May room patients and prepare charts/medical records for review
  • Schedule appointments, patient registration and place follow-up calls to physicians and/or patients
  • Verifies insurance for accuracy and completeness and gets appropriate forms completed and signed by patients
  • Verify necessary information and records in the electronic medical record and computerized scheduling system
9

Coordinator, Medical Office Resume Examples & Samples

  • Participates in department processes by providing direct specific support duties such as the ordering of clinical and non-clinical supplies, performs medical receptionist and medical records clerk job duties, and or medical assistant duties depending on primary front or back office role as assigned by manager
  • Actively supports the implementation of annual operational goals and objectives for assigned medical practice location. Ensures the provision and delivery of cost-effective, high quality, accessible and efficient customer oriented service delivery by physicians and associates of assigned practice location(s)
  • Prepares all office referrals and documentation required by physicians. Downloads dictation and reconciles outstanding dictation for each physician. Schedules referrals. Prepares and/or coordinates all patient termination letters. Calls prescriptions to the pharmacy and notifies patient. Retrieves messages from the refill line. Serves as PCO coordinator
  • Participates in new employee interview processes, orientation, and employee training and employee competency assessments as requested by Manager or Supervisor
  • Assures the accurate completion of all required work activities associated with front office, clinical back office, and medication room and/or staff responsibilities
  • Ensures that current policy and procedures are utilized in the daily performance of front office or clinical back office duties by self and assigned staff. Assists in the provision of direct training and coaching to staff in assigned area or responsibility or location, assuring staff knowledge and understanding of all job related policies, procedures and standards of service
  • Assumes responsibility, as assigned by the Manager or Supervisor, for daily staff scheduling of associates and assigns work activities utilizing variable staffing techniques, cross-training methodologies and cost benefit analysis processes for assigned area(s) of responsibility or location(s). Assists the Manager or Supervisor in ensuring that work systems, workflow and staffing systems promote timely, efficient and cost effective service delivery and customer satisfaction
  • Monitors, evaluates and audits daily operational and/or financial activities of assigned area(s) of responsibility and assures the integrity of work performed by associates. Assists the Manager or Supervisor in ensuring the maintenance of mechanical equipment, availability and adequacy of supplies and the safety of the work environment in the assigned area(s) of responsibility
  • May be responsible for coordinating/tracking various programs of the office such as patient training programs; and may assist in data collection and analysis of such programs for performance improvement measures
10

Medical Office Collections Specialist Resume Examples & Samples

  • Customer Orientation –Maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly, and transcribe accurately
  • Knowledge of managed care payers and medical terminology (preferred)
11

Medical Office Coor-detroit / Days Resume Examples & Samples

  • High School/GED with five or more years of progressively responsible secretarial/administrative work experience required to provide familiarity with office systems required
  • Proficiency in Microsoft Software Programs required
  • Ability to transcribe dictation from a recording machine
  • Ability to take dictation at 100 wpm is highly desirable
  • Requires advanced interpersonal skill in order to coordinate the work of others and to interface with all levels of hospital management and outsiders
12

Medical Office Asst Resume Examples & Samples

  • May perform nursing care functions such as vital signs, removal and/or application of dressings for assessment by licensed provider, cleaning wound after provider's assessment and instructions, shaving and skin preparation, reinforce standardized self care procedures as directed by licensed provider
  • May draw up injection solutions for immediate use upon physician orders
  • Orients patients to system policies and practices
  • Provides appropriate instruction sheets based upon provider direction
  • Reviews instruction sheet with patient
  • Completes necessary arrangements or organizes treatment room prior to surgical and/or examination procedures by setting up or laying out instruments, drapes and sponges contained in sterile trays and assembling equipment items as required for particular procedures as directed by physician
  • May assist licensed provider with patient examinations and treatments by positioning, restraining patients and assisting as directed
  • Assures safety or patient during procedures and transport
  • May prepare and transport items such as medical equipment and laboratory specimens
  • May clean and disinfect instruments/equipment according to standardized procedures
  • Reports incidents of failure to follow procedures to Department Administrator or designee
  • Charts in patient medical records as indicated
  • May perform lab tests including urine dip-tests, acetone tests, hemocult tests, tests to determine PH., protein and PKU
  • May perform hearing and vision tests, glaucoma tests and visual acuities
  • Bilingual (English/Spanish) preferred
  • Strong customer service and interpersonal skills
13

Core-medical Assistant / Medical Office Coord Resume Examples & Samples

  • Performs clinical duties such as assisting provider in examinations, procedures and obtaining vital signs, medication reconciliation and pre visit work
  • Cleans instruments and prepares for sterilization as required. Ensures exam rooms are cleaned and stocked
  • Following standard work procedures, and messaging policy, responds to patient phone portal message on the same day
  • Uses standing protocols to complete pre visit work, close gaps in care, administrator vaccines, and give prescription refills
  • May schedule pre admission and diagnostic testing; follow up with patients after surgery
  • Performs daily administrative duties of the practice including greeting/check in/check out, scheduling patients, answering telephones, taking messages, organizing patient charts, filing, pulling and copying patient records, collection of co pays and patient balances, posts payment and adjustment transactions, and balances daily journal
  • Maintains and adheres to established Core policies and procedures and federal regulations, including, patient confidentiality, quality assurance, safety, environmental and infection control standards
  • Responsible for documenting daily huddle follow up items and out puts as well as working as a member of the care team to ensure proper communication between all team members is sustained
  • Responsible for monitoring care team metrics to evaluate improvement metrics & outcome
14

Eh-patient Service Rep-medical Office Resume Examples & Samples

  • Accurately completes opening and closing duties as assigned
  • Utilizes superior customer service skills to perform daily administrative duties to include greeting and check-in of patients while demonstrates sensitivity to the patient's comfort; confidentiality and concerns
  • Competent in both registration software systems for Core and Exeter Hospital
  • Accurately collect demographic and financial data; define and educate patients on financial responsibilities and complete insurance verification on designated patients
  • Accurately completes registration of patients within established error thresholds
  • Provides patient education; Advance Directives; Patients Rights; Consents; Notice of Privacy to patients at the time of check-in and properly obtains signatures from the appropriate consenting party on all necessary forms
  • Collection of co-pays; patient balances; posting payment and adjustment transactions; and balancing daily journal
  • Facilitates proper receipt of deliveries to the building to include but not limited to supply items and US mail
  • Assists with communication needs within the building as well as copying and scanning needs as appropriate
  • Assists with Other duties as assigned
15

Medical Office Controller Resume Examples & Samples

  • Serves as an expert consultant to Medical Center executive leadership on major and highly complex healthcare issues with strategic importance to KP Provides leadership and direction for the department in accordance with the overall strategic direction of Financial Services
  • Serves as the liaison, between TPMG Financial Services and the Medical Center leadership team
  • Works with medical center leadership to develop and maintain an environment of financial accountability, including a focus on internal controls, corporate compliance and revenue capture
  • Communicates information strategically, delivering results-oriented messages
  • Communicates information strategically, delivering results-oriented messages and securing audience's commitment to act
  • Actively monitors TPMG operational and financial performance to anticipate and meet the needs of TPMG leadership
  • Supports Medical Center leadership in making operational changes and improving performance
  • Actively works to optimize savings and revenue for the Medical Center
  • Engages fully in TPMG and KFH operational and financial performance, anticipating and meeting the needs of TPMG medical center leadership
  • Drives for changes in work products and processes that will improve departmental efficiencies and effectiveness
  • Provides ongoing training for Chiefs and Managers on use of available performance data and information
  • Applies thorough understanding of TPMG's key business processes to effectively anticipate and address the longer-term implications of decisions/actions
  • Manages all steps of major projects or processes and adjusts planned approach as required
  • Develops staff and relationships with TPMG and KFH/HP leadership to obtain high value performance in a collaborative work environment
  • Facilitates the ongoing learning, well-being, professional satisfaction and development of staff through training, work assignments, increased responsibility/autonomy and mentoring
  • Minimum seven (7) years of directly related financial experience with analytically challenging projects
  • Minimum three (3) years of general management experience
  • Experience with SAS and/or other fourth generation analytic support tools preferred
  • Master's degree highly preferred
  • CPA highly preferred
16

Medical Office Pro-temporary Resume Examples & Samples

  • HS education or GED preferred
  • Completion of technical, trade or any other medical educational training program and/or six-months of medical office experience is preferred
  • Previous experience with EPIC and/or EpiCare
  • Proficiency in Microsoft suite products such as Word, Outlook and Excel
  • General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems
  • Typing skills and working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software
17

Medical Office / Accounts Payable Resume Examples & Samples

  • Two years previous accounts payable experience preferable in a hospital or clinical environment
  • Experience using Oracle Financials, ENVI and Advantx
  • Ability to write routine reports
  • Organization and high productivity required
18

Coord Medical Office Resume Examples & Samples

  • Assists front office and clerical staff in developing and implementing short and long-term work plans and objectives
  • Oversees the process to prepare patients for examination and treatment
  • Screens telephone calls for referral to physicians
  • Scheduling and canceling patient appointments
  • Checking-in and checking-out patients
  • Assists with scheduling of tests and treatment
  • May assist in the hiring and development of the clerical and clinical staff
  • Ensures office and clinical supply inventory is current, mail is opened and processed, offices are opened and closed according to established procedures
  • Assists front office staff with ensuring point-of-service collections are made when applicable
  • Ensures that patients are treated courteously by the office staff and that other visitors are screened and properly directed
  • Replenishes office supplies when necessary
  • Works with other staff to ensure efforts are coordinated and high quality patient care is provided
  • Assists in maintaining patient files, records and other information
  • Compiles and condenses technical and statistical data for reports and records
  • Ensures any patient complaints are handled appropriately
  • Participates in professional development activities
  • Verifying patient insurance and demographics
  • May collect patient specimens
  • Take patient histories and vital signs
  • Prepares exam and treatment rooms with necessary instruments
  • Gives injections, and applies casts, splints, and dressings, as applicable
  • Prepares and maintain supplies and equipment for treatments, including sterilization
  • Assists physician in preparing for minor surgeries and physicals
  • Perform other duties as required, perform select administrative duties
  • Must read and understand and adhere to all Physician Services policies and procedures
  • Practice and adhere to the Code of Conduct and Mission and Values statements
19

Supervisor, Medical Office Resume Examples & Samples

  • Works collaboratively with the Medical Office Manager/Administrator and Chief of Staff to ensure appropriate delivery of care within the Medical Office. Oversees and is responsible for appropriate staffing levels based on volume to ensure adequate office coverage including appropriate use of staff overtime and registry
  • Oversees implementation and adherence of policies and procedures and provides training as necessary to ensure appropriate understanding and usage
  • In concert with the Medical Office Administrator operationalizes strategic goals and monitors progress towards meeting those goals
  • Functions with limited supervision in compliance with policies, practices, and procedures prescribed by the Medical Office Manager and OSHA requirements
  • Communicates with answering service and Chief of Staff regarding office hours, physician-on-call, etc
  • Investigates and responds to patient inquiries and concerns within 48 hours
  • Coordinates the CHDP program on site
  • Responds to the needs of health plans regarding credentialing, HEIDIS and site audits/reviews
  • Assists in employee reviews and initiates disciplinary actions where appropriate
  • Provides orientation process to new employees
  • In the absence of the Medial Office Administrator/Medical Office Manager is responsible for the oversight and direction of the medical office in collaboration with the Nursing Supervisor following established policies and procedures
  • Education: High School Diploma or equivalency
  • Experience: Minimum of 3 years experience in a medical office setting or previous supervisory/managerial experience
  • Experience in the interpretation/implementation/development operational policies and procedures
20

Mgr, Medical Office Resume Examples & Samples

  • Attends monthly meetings and is responsive to other meetings and committees as required. Communicates outcomes appropriately
  • Provides insight/direction to operating departments regarding methods that may result in improved operating performance or efficiency and/or improved interdepartmental collaboration and cooperation
  • Coordinates maintenance and environmental services for the medical office in concert with the site coordinator/leads
  • Maintains compliance with all OSHA regulatory guidelines
  • Functions as direct council to the site coordinator/leads for administrative issues (patient/staff concerns, complaints, physicians)
  • Age-specific patient needs that employee is required to understand and meet
  • Ability to apply appropriate interventions and follow up on identified projects
  • Must possess strong verbal and writing communication skills
  • Ability to function independently as well as the ability to work as part of a team
  • Ability to travel within St. Joseph Health locations
21

Manager, Medical Office Resume Examples & Samples

  • Works collaboratively with Chief Administrative Officer, Medical Director, Chiefs of Staff, and Director of Site Operations to ensure an integrated system for delivery of care
  • Functions as a liaison between the site coordinator/manager, physicians, and the executive management team for administrative issues
  • Assists in the mentorship of physicians in collaboration with the Chief of Staff
  • Provides monthly reports to the Director of Site Operations, Chief of Staff and others as requested of operational efficiencies, financial status, and employee relations
  • Facilitates final conflict resolution with patients regarding physicians, attorney requests, billings, and healthplans
  • Available to respond to all emergencies at the medical office 24/7
  • Possess current knowledge and abilities to effectively apply principle skills
  • Possess strong interpersonal and organizational skills to achieve desired goals and to interact effectively with management and non-management personnel and physician groups
  • Ability to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information
  • Seeks out available resources to resolve problems
  • Possess a professional and mature demeanor
  • Excellent employee management skills
22

Medical Office Service Rep Resume Examples & Samples

  • Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments
  • Enters charges into the billing system
  • May assist with billing for the department
  • Minimum one (1) year of administrative/clerical experience required