Office Operations Resume Samples

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A Littel

Adalberto

Littel

2676 Brycen Expressway

Houston

+1 (555) 801 5712

2676 Brycen Expressway

Houston

Phone

p +1 (555) 801 5712

Experience Experience

Dallas, TX

Office Operations Coordinator / Receptionist

Dallas, TX

Conn and Sons

Dallas, TX

Office Operations Coordinator / Receptionist

Creates check requests and purchase requisitions and submits invoices for payment in a timely manner, following up to ensure payment has been processed
Assists with planning and implementation of office systems, layout, and equipment procurement
Organizes office operations and procedures
Responds to inquiries for job site information such as address, website, fax number, driving directions, and other related information
Designs and maintains filing system
Takes and receives messages, ensuring they are received by intended parties in a timely manner
Keeps key stakeholders informed by summarizing information and identifying trends

Phoenix, AZ

Office / Operations Manager

Phoenix, AZ

Mayer-Brakus

Phoenix, AZ

Office / Operations Manager

Manage the day to day running of the office, maintaining a great work environment for our staff
Weekly reporting to Manager including sales, collection and market activity
Directly manage the receptionists at both offices. Delegate operational support tasks to them and oversee their work
Manage the Securitas system and the broader access control process for five Evolent offices (2 in Chicago and 3 in Texas.) Issue badges to new employees upon hire and securely track all issued badges
Coordinate with outside vendors on maintenance requests, office enhancements and upgrades, furniture installations and deliveries. Manage the logistics for the installations and communicate instructions to staff and Internal IT teams, and the property manager
Manage all accommodation, travel, visas and supervise all secretarial and clerical staff
Organise office maintenance and repair work

present

Dallas, TX

Office Operations Specialist

Dallas, TX

Monahan, Mosciski and Balistreri

present

Dallas, TX

Office Operations Specialist

present

To keep contact and liaise with building owner, building management and other subcontractors regarding office related issues and requests
The position is also responsible for performing all office administrative duties as well as assisting with daily functions within the TTH
Demonstrates a proactive and collaborative approach to troubleshooting and problem solving
Having a proactive, goal oriented approach to decision making
Liaise with business leaders and other interested parties in progressing work requests and problem solving facilities activity
Ensuring that Company sites are maintained developed and serviced in an efficient and effective manner
To ensure all works are conducted within budget parameters by the most efficient means whilst ensuring quality is maintained

Education Education

Bachelor’s Degree in Professionalism

The Ohio State University

Bachelor’s Degree in Professionalism

Skills Skills

Excellent communication skills (oral and written)
High level of attention to detail
Strong financial reporting
High level of proficiency in Excel and SharePoint
Flexible and dependable
Ability to work independently, organise and prioritise own daily workload
High levels of responsiveness and ownership
Customer Service – min 1 year experience

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Office Operations Coordinator Resume Examples & Samples

Manage all office and building contracts and serve as primary contact
Review costs on a regular basis to maintain budget, including: UPS/FedEx Shipping costs, USPS costs, office supplies and operational support items
Oversee new employee set-up and orientation to company and office site
Manage and coordinate employee equipment and software purchases as well as basic office supplies
Maintain and place pre-box ticket orders for clients in coordination with Fulfillment Center
Manage employee building access, keys and parking
Maintain and report inventory records of company assets in SF and field offices
Submit weekly and monthly reports to Corporate and Finance including credit card and client invoice reports
Coordinate payment of vendor invoices with Accounts Payable and Finance
Maintain filing system for contracts and other client related information
Assist with daily client sales reporting as needed
Knowledge of ticketing industry and its general practices
Excellent customer-client service, communication, and planning skills
Analytical and strategic thinking
Effective interaction with clients and colleagues across all levels of the organization in a professional, service-oriented way, and when necessary the ability to clearly articulate the value of TicketWeb’s products and services

Office / Operations Manager Resume Examples & Samples

Manage all accommodation, travel, visas and supervise all secretarial and clerical staff
Conduct appraisals, maintain personnel records
Handle all events, conferences
Supervise implementation of new office systems
Organise office maintenance and repair work
Manage day to day office activities to ensure the business runs smoothly
Weekly reporting to Manager including sales, collection and market activity
Follow up on leads and customer requests
Coordinate with different branches for smooth work operation
Continuous monitoring of shipments and deliveries
Follow up on payments and collection
Help build the companies presence in the region through smooth growth and operational development

Sales Office Operations Manager Resume Examples & Samples

Coordinate schedule tracking of assigned staff and management of field sales office
Support Regional Sales Manager as requested in areas of budget management and facilities management
Support assigned sales reps as needed in operations of sales office, including storage and sortation of samples, and setup of customer product presentations and meetings
Provide efficient order management from placement of order to delivery of goods which includes relaying any information on order modification or delays to accounts or sales representatives along with reviewing orders prior to shipping for accuracy, completeness, and special handling requirements
Along with sales representative, act as liaison with retail buying and order management staff to ensure timely and accurate shipment of orders
Work with PDX Customer Service staff to communicate order changes and updates as needed
Coordinate distribution of selling tools to specific sales reps as assigned
Exchange information with other departments as necessary to ensure timely and accurate delivery of orders
Provide account assistance in response to a request or need by answering procedural questions, assisting accounts with complex orders, interpreting sales programs to accounts, or providing other information
Act as a member of the Sales team by maintaining a high professional standard in individual behavior for the demonstration of respect, courtesy and professionalism to others

Office Operations Lead & Senior Administrative Associate Resume Examples & Samples

Strong project coordination, organizational and time management skills
Process oriented, accurate and quality focused with the ability to handle and prioritize multiple projects and tasks to proactively respond and keep business leadership apprised of critical issues
Excellent analytical skills to identify and report trends and make recommendations in collaboration with others
Demonstrate openness to new challenges and opportunities and continuous learning

Branch Office Operations Specialist Resume Examples & Samples

Provides support for infrastructure of Data Center and communications room such as electrical power, HVAC, fire suppression, physical access security, and etc
Provides support for infrastructure services – servers and storage hardware, operating system, and software platforms
Provides support for data protection (backup of data) – backup operations, tape load/unload operations, and tape off-site management
Provision and Decommission of infrastructure equipment – servers, storage, and infrastructure facilities
Plan and Implement configuration changes such as
A degree in Computer Science/Management or a related discipline, or equivalent work experience
Has working knowledge with the following systems: Microsoft Windows Server 2003/2008, VMware ESX & Virtual Center, VMware vSphere & vCenter and Data Center Infrastructure/Facilities
Certificate with the following is a must: MCSA/MCSE, VCP and CDCP

Field Office Operations Manager FCG Multiple Locations & NJ Resume Examples & Samples

O Field Office Operations Oversight: Ensure smooth daily Institutional Business office operation related to current business procedures (e.g. interacting with clients via phone calls, mail handling, managing PTO, appointment scheduling, check processing, correspondence management, transactional form processing, notary public coverage, business continuity planning). Work to improve operational effectiveness and implement workflow enhancements. Includes managing workflow and office support for local, remote and AWS staff
5 years of office management experience
3 years of Project management experience
©2016 Teachers Insurance and Annuity Association of America (TIAA), 730 Third Avenue, New York, NY 10017 C23921

Sourcing & Office Operations Manager Resume Examples & Samples

Sourcing functions
Establish sourcing processes including Oracle ERP program and controllership with cross functional teams. This is including contract for US labor in compliance with Japanese law
Maintain good record of purchasing documents and make it auditable by tax authority
Provide overall supplier management while ensuring tactical execution
Provide support for on time payment
Establish and maintain working relationships with suppliers and internal customers
Develop and implement a strategic sourcing plan to drive both short-term and long-term success in order to achieve fulfillment, profitability and support Nuclear Services outage projects
Engage engineering and project teams to understand and anticipate project demands
Identify, implement, and execute sourcing initiatives to ensure competitiveness and maximizing business benefits
Drive productivity and fulfillment improvements within the sourcing team
Work effectively with the sourcing teams to establish and maintain key sourcing metrics
Where possible communicate with other GE sourcing teams to leverage the GE buy and share synergies
Ensure timely and quality of fulfillment, including PO's if necessary
Logistics, Export/Import functions
Process import customs clearance to support Nuclear Services project work with timely manner and correct HS code. Also work with Global Operation Customs. Obtain import license when necessary
Process export customs clearance to support Nuclear Services project work in compliance with export control requirements. Obtain export license when necessary
Maintain good record of import/export documents and make it auditable by customs
Work closely with US home office shipping team and corporate customs compliance team for appropriate import/export processes
Office Operation
Interface with corporate/home office legal/compliance team to support activities
Maintain legal requirements for Japan branch office operation
Custodian of office facilities
Bachelor’s degree in Mechanical Engineering
8+ years experience (including management) in Sourcing
Experience/knowledge/Management of nuclear import/export control
Good understanding of Sourcing processes
Good understanding and knowledge of Finance processes
Good understanding and knowledge of Export Control
Strong oral and written English communication skills
Able to build and maintain strong supplier and internal customer relationships
Demonstrated strategic thinking ability with strong business acumen
Ability to create/drive change
Self starter with excellent planning and organizational skills with the ability to provide quick responses to changes in customer needs
Maintains high level of ethics, quality, safety and environmental standards in all aspects of the business

Chief Administrative Office Operations Resume Examples & Samples

Partner with Compliance and Technology contacts to conduct analyses aimed at determining root cause of data issues and develop strategy on how to address/remediate such issues
Upon creation of both ad-hoc and periodic reports, analyze output to develop action plans for resolving issues, share and vet data with business partners, respond to queries from various levels of Compliance management and troubleshoot any issues raised
Recommend solutions to defects reported by system end-users
Conduct regular reviews of Standard Operating Procedures and recommend changes, as necessary
Perform analysis of statistics and provide supporting narrative prior to population of Senior Management Metrics reports
Ability to build and maintain effective working relationships with all levels of management and external parties
Ability to adapt to opportunities presented through change
Proactive approach to problem-solving; a logical thinker
Must be a highly-disciplined individual, who is self-motivated, organized, delivery focused and detail-oriented. Must be analytical and inquisitive, a quick learner, and able to demonstrate critical thinking
Strong data analysis skills with ability to provide guidance to partners and stakeholders based on analysis gathered
Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUPs, is required
Knowledge of compliance techniques for the financial services industry is a plus
User Acceptance Testing experience preferred

Kipp Office Operations Associate Resume Examples & Samples

Minimum 3 years of experience working as an assistant or related field
Zest, grit, self-control, hope, love, social intelligence, gratitude, and a sense of humor. J
Possess a passion for the mission of KIPP NYC
Detail oriented self-starter
Outstanding written and oral communication skills
Ability to work with a sense of urgency and under pressure
Strong computer skills, including high level of proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Ability to manage multiple priorities within established timeframes and demonstrates flexibility
Strong interpersonal skills and the ability to interact with various levels of management

Avp-workplace Services Office Operations Resume Examples & Samples

Office Experience
Understands Office operations standards, current with industry trends and sound acumen on budgets, financial and operational metrics/KPIs (key performance indicators) used by professional services firms
Proficient in developing documents for Leadership updates as well as improvising department procedure related documents
Clear, concise verbal and written communication. Must be able to effectively communicate with Firm leadership, internal clients and all levels of management of the Firm

Chief Administartive Office Operations Resume Examples & Samples

Build and manage a global team of 8-12 people to conduct Quality Assurance for Employee Compliance Regulatory Reporting Operations (DOI, PAD, L&R)
Build and maintain a capacity model, taking business volumes and observed productivity into account, that ensures the ability to size the team appropriately as volumes change
Develop Quality Assurance process and procedures and identify technology requirements for interim and strategic state models
Define the detailed risk-based sampling methodology and create process to implement Quality Assurance program globally (including interim steps to demonstrate stability in the team’s output)
Establish robust feedback loop within Management structure to report Quality Assurance results including the identification of process, technology, procedural, training and/or employee performance gaps
Liaison with senior managers across Corporate Compliance, Operations, Technology and Lines of Business to manage day-to-day requirements
5+ years experience in PAD/DOI/L&R or related Compliance Operations and/or Quality Testing; expertise may include Compliance, Risk, Anti-Money Laundering (“AML”), Fraud or research background
5+ years experience in Operations Management
Demonstrated success growing and managing a small to mid-size team
Proven ability developing and implementing quality testing process and procedures globally
Knowledge and thorough understanding of AML/BSA/Compliance policies, controls and standards with the ability to apply and communicate regulatory concepts to staff and Senior Management
Knowledge of systems, applications and due diligence processes, including but not limited to money laundering and terrorist financing risk areas
Collaborative style to work with team members across functions and global regions prioritizing issues, risks, and analysis
Experience writing and reviewing procedures, workflow diagrams, technical specifications and capacity plans
Ability to work under tight deadlines and in a rapidly changing regulatory environment
Strong conflict resolution, problem solving skills & quick decision-making ability
Strong proficiency in MS Office (Word/Excel/Access), documentation, reporting and metrics

Office Operations Manager Resume Examples & Samples

Bachelor's degree in Civil Engineering plus 10 years of experience
15+ years of experience is preferred
Professional Engineer in the State of Connecticut
LI-AS

Office / Operations Manager Resume Examples & Samples

Embody the philosophy of being a “Director of First Impressions” ensuring key guests receive a first-class experience as soon as they walk through the door
Manage the day to day running of the office, maintaining a great work environment for our staff
Act as primary liaison with building services and the catering team to ensure the office and facilities are maintained in excellent working order, making decisions in conjunction with the Finance Director
Induct all new joiners during their first week with an office walk around and staff introductions
Work with the MD of Operations to support Business Continuity Planning requirements and organise evacuations for emergency evacuations or fire alerts
Coordinate the efficient planning and execution of all building refurbishment, office/desk moves and reorganisations to ensure best use is made of the office space
Coordinate DSE work station assessments and manage repairs to the building and kitchen equipment via building services or external suppliers as applicable
Provide support when needed for FHF client events and staff entertainment
Prior experience working in a similar role within a serviced building environment is desirable
Dedicated and flexible team player who works well under pressure with a can-do attitude
Strong organisational skills and attention to detail, demonstrating an ability to handle multiple tasks simultaneously
Strong financial acumen and an ability to manage budgets
Demonstrates strong proficiency in Windows, MS Word, Excel, PowerPoint and Outlook
If you have experience in the above we would love to hear from you!

Preferred Banking Office Operations Specialist Resume Examples & Samples

Works on multiple Quality Assurance / Quality Control tasks across the PBO’s with bankers. Proactively uses independent judgment to identify opportunities to improve the quality and usability of internal processes to enable our bankers to be in compliance with regulatory requirements and the bank’s Policies and Procedures of the Bank (e.g. Big Green Book and Eaglesnet)
Has a strong working knowledge of the Policies and Procedures to participate in the creation, preparation, and conduct of Office Assessments along with leading professional development seminars as necessary to guide our bankers and all bank stakeholders
Cross-trains as FlightPath QC Associates for entry and audit of new accounts and account documentation including changes to signers on accounts to enforce and comply with the bank’s KYC process. Performs this function as needed. Mentors and trains the FlightPath QC Associates
Upon request, provides the Manager with accurate QA status reports which identifies operational deficiencies of the PBO’s. Documents, presents findings, and relays evaluative feedback to the Sr. Manager and leadership
Works closely with the Manager to ensure all operational issues are effectively communicated, including actively participating in ad-hoc projects and team meetings, while exhibiting ownership, follow-thru, initiative and independent judgment at all times
Responsible to work on projects, including, but notwithstanding, monitoring, consolidating, and archiving active and pending reports, and performing other duties & responsibilities as required by the VP of Business Strategy and Operations and their assignee
Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
Minimum 3-5 years of supervisory, retail branch operations and customer service experience
Strong communication skills, manage multiple projects under rapidly changing conditions, ability to multi-task, strong attention to detail, excellent problem solving and follow-up skills, computer skills with an emphasis on Word, Excel and Powerpoint
Position is required to travel 80% of the time
Must have excellent organizational and oral presentation skills
A candidate is expected to be a self-starter with a high ability to quickly comprehend technical concepts, and willingness to take charge and seek out answers, use independent judgment, even when given minimal instruction and guidance

Sharepoint / Office Operations Analyst Resume Examples & Samples

Bachelor’s degree in mathematics, computer science, engineering, physical sciences or related discipline
2-3+ years work experience supporting Collaboration Content, application or Infrastructure technologies
2-3+ years of SharePoint platform administration
An understanding of multi-tier (web/application/database) architectures and experience with administering them
Knowledge of best practices and IT operations in an always up, available service
Knowledge of troubleshooting skills related to IT technologies that include being able to locate and review associated logs and events (ULS, IIS, and Windows Event Viewer Logs)
Technical expertise in areas of application performance and capacity monitoring/troubleshooting
Ability to accomplish results through others, particularly by establishing relationships, effective controls and monitoring processes
Strong teamwork, self-management, problem-solving, and multi-tasking abilities
A high level of learning agility to keep up with ever-changing business needs architecture changes, vendor/supplier offerings, and service changes
Strong written and verbal communication skills to multiple audiences
SharePoint Admin certifications or willingness to complete
Certification in ITIL V3 Foundations or willingness to complete
Experience developing fault-tolerant distributed systems running on community components
Certification in ITIL V3 Service Operations within 1 year of hire
Certifications in ITIL V3 Service Design and Service Transition within 2 years of hire
Understanding of Lilly’s or large Enterprise Collaboration and SharePoint technologies
Demonstrated success at engaging and influencing management and peers, and working as part of a matrix organization
Knowledge of Lilly or regulated business environment, requirements and corporate culture
Understanding of regulated industry quality standards and practices
Demonstrated success and working effectively with external suppliers and vendors
Ability and willingness to work in a multi-cultural, virtual team

Coordinator, Office Operations & Projects Resume Examples & Samples

20% Administrative Assistance
Provide administrative and business management support to the Akorn Consumer Health Division. Coordinate administrative and logistical details associated with the day to day operations of the business unit
Check requests, procurement requisitions, offer and transfer approval, consultant agreements/invoices submitted for approval, cost proposals and expense reports
Compile data for and prepare a variety of reports. May include financial, inventory or marketing to assist in data analysis for the business unit
Receiving, sorting and prioritizing the mail, taking notice of required actions and due dates, UPS shipping and tracking, Iron Mountain maintenance
Non-stock PO generation, invoicing/promo processing and tracking
Equipment maintenance (copier, etc.) and point of contact for outside equipment vendors
Office and kitchen supply ordering and maintenance
Social scheduler for visitor meetings and entertainment
Additional administrative duties as needed
40% Trafficking/Routing
Prepare approval forms for circulation. Coordinate with regulatory to ensure compliance, oversee internal approval process and paperwork
Assist in maintaining and managing packaging component design library
Manage barcode creation and validation. Maintain master barcode tracking spreadsheets
40% Retail and Customer Service/ Special Projects
Assists ACH daily operations as tasks are assigned
Decision-making
Stress tolerance
Bachelor’s Degree minimum or commensurate experience
Minimum 5 years professional experience
Highly skilled in internal, vendor and customer communication skills
Packaging and print production experience and knowledge of die lines, printing file preparation and proofing methods a plus
Thorough knowledge of Illustrator, InDesign, Photoshop a plus

Senior Associate, Office Operations Resume Examples & Samples

Oversee, guide and supervise work of others, providing input and leadership in establishing goals and objectives for the team
Conduct performance reviews and provide input into the hiring, and salary review process of the team
Gather data and conduct research for assigned projects
Provide guidance and assign the work activities of others as needed
Develop relationships with the local office leaders to help maintain and improve office efficiencies
Minimum of five years of office operations experience; preferably within a professional services firm
Minimum of one year of supervisory experience

Office Operations Supervisor Resume Examples & Samples

Performs the duties of a Customer Relations Representative
Supervises district activities by directing work of others in the most efficient manner
Assists with the training of new hires and providing feedback to the District Manager and Area Director regarding employee and customer issues
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations, in addition to all AmeriGas Safety and Operations Policies and Procedures
Communicates Safety policies and procedures to district employees and support compliance. Participates in all Safety meetings
Maintains excellent customer relations by providing courteous professional and timely service
Resolves customer inquiries, problems and complaints not handled by other district employees involving the District Manager and Area Director as needed
Promotes district growth by responding to direct sales inquiries from potential customers; communicating and distributing location specials and marketing programs to customers
Performs administrative work (A/P Invoices, Collections, Credit Memos, Order Management/Routing, Promotional Giveaways, etc) as authorized by the District Manager or Area Director
Order parts and fittings and manage district hardgoods inventory levels
Manage district propane inventory by placing monthly fuel schedules and monitoring inventory levels and also conducting a monthly physical inventory
Must have ability to work well independently and with others
Ability to take direction and provide direction to others
Customer service mindset
Ability to work confidentially and closely with the trust and confidence of the District Manager and Area Director
Problem-solving skills to appropriately plan day-to-day district needs
Required federal, state and local licenses/permits/certifications for work being performed. Ability to deal with code enforcement officials, regulatory personnel and permitting jurisdictions
High school diploma required, college degree preferred
Two or more years in the propane industry preferred
Computer skills and Proficiency in Microsoft Office applications required

Office Operations Analyst Resume Examples & Samples

BS/BA degree in accounting or finance or equivalent experience
2-3 years of experience with financial analyses or experience with key functions in the dealership office
Proficient in Microsoft Office – especially Excel
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions

Office Operations Specialist Resume Examples & Samples

Ensuring that Company sites are maintained developed and serviced in an efficient and effective manner
To keep contact and liaise with building owner, building management and other subcontractors regarding office related issues and requests
To manage the car fleet and all related operational issues from supplier and employee side as well
To ensure all works are conducted within budget parameters by the most efficient means whilst ensuring quality is maintained
To comply with all health and safety requirements, including the supervision and control of third parties
Control the progress of work orders
Analyze and report against budget variation with corresponding explanations
Plan and organize resources to ensure business needs are met
Liaise with business leaders and other interested parties in progressing work requests and problem solving facilities activity
Lead projects of considerably complexity and ensures project plans are met
To take responsibility for your own Health, Safety and Welfare and that of others – who may be affected by what you do, or fail to do – whilst ensuring compliance with the company’s Health and Safety Policy’s and Procedures
Bachelor's /Master’s degree in Economics or related disciplines
3 - 5 years of related experience in large, multi-national matrix organization
Business English fluency (written & spoken)
Offers the highest level of service to Executives and other leaders
Excellent judgment, integrity and ethics
Having a proactive, goal oriented approach to decision making
Demonstrates a proactive and collaborative approach to troubleshooting and problem solving
Capable of handling multiple projects / initiatives simultaneously and executing to completion
Proven team player with excellent communication and interpersonal skills who can effectively work with all levels of a global matrixed organization
Demonstrated ability to share knowledge and best practices with teammates
Able to adapt to changing demands and conditions
Proven ambassador of change and relentless pursuit of results and excellence
Drives organizational change through designed interventions to deliver overall business goals and cultural alignment
Act as a change management expert and enabler on various projects and programs across the business

Office / Operations Manager Resume Examples & Samples

Serve as point of contact for staff on any building and facilities-related questions for Evolent Health’s Chicago offices
Manage seating and space allotment for both offices. Work with seating managers to assign seats to new hires; track employee relocations and office capacity; communicate with the Internal IT teams about seating changes; coordinate seating relocations for large groups
Serve as primary contact for property management in both buildings. Share landlord communications with staff; coordinate with property management on security and access questions, maintenance requests and incoming vendors
Coordinate with outside vendors on maintenance requests, office enhancements and upgrades, furniture installations and deliveries. Manage the logistics for the installations and communicate instructions to staff and Internal IT teams, and the property manager
Manage the Securitas system and the broader access control process for five Evolent offices (2 in Chicago and 3 in Texas.) Issue badges to new employees upon hire and securely track all issued badges
Directly manage the receptionists at both offices. Delegate operational support tasks to them and oversee their work
Arrange for front desk back-up when needed via a temp service. Provide training for temps on front desk duties when they arrive and serve as POC for them throughout the day
Ensure that both offices spaces enhance the employee experience, support productivity and are representative of Evolent Health company culture
Proficiency in Microsoft Outlook, Excel, Power Point
Ability to multitask, prioritize, adapt to change, work well under pressure in an entrepreneurial environment, and manage a project from start to finish
Ability to build productive, trust-based relationships with key stakeholders (employees, vendors, other colleagues)

Office Operations Lead Resume Examples & Samples

Operational 2nd/3rd level support of Office365
Support for Service Delivery and Service Support escalations
Partner with Service Providers & Diageo teams to integrate service improvements into Diageo’s ongoing Operations
Delivering technical support to a very high standard including documentation and handover workshops to users
Working to a SLA, aiming to resolve incidents to a high standard in a timely and professional manner
Providing excellent communication, updates and incident management on reported issues and requests
Working as required with project delivery teams on implementation projects

Office Operations Manager Resume Examples & Samples

Manages the local finance/accounting operations in conjunction with corporate finance, including accounts payable and accounts receivable. Conducts financial analysis, including monthly revenue and expense projections. Ensures all invoices are being paid promptlyandwhere possible maintain price and servicecompetitiveness in goods and services ordered
Responsible for a wide range of Human Resourcesactivities for an office in coordination with Human Resources including recruitment, selection, on-boarding/new hire orientation, training, performance management, and terminations
With senior management, acts as a businesspartner for efficientand strategic operations of a local officehandling day-to-day issues as they arise
Supervises the office supportstaff in the followingareas: accounting, administration, word processing, graphic design, research and marketing
Responsible for the Real Estateand Business licensing processes to ensure full compliance with provincial and local licensing requirements. This includes ensuringSales Professional licenses are in compliance and marketing materials followReal Estate licensing guidelines
Directs the maintenance of listing and transaction files, ensuring compliance with local, provincial and federalregulations, Real Estate Commission rules and compliance with corporate policies. Ensure all deals, regardless of status, are properlyand fully documented to internal accounting standards with appropriate evidence of external/third party contractual arrangements
In conjunction with regional marketing, ensures that all collateral, press releases and web publishing are in accordance with companystandards. Works in conjunction with local Marketing Manager and regional/corporate marketing and communications to ensure effectivemarketing service delivery, business promotion, advertisement and public relations
Manage and sets priorities for local IT resources and assesses technology and associated training needs in conjunction with Corporate IT to ensure the technology needs of officeare met
Manages the procurement and maintenance of office supplies and equipment and coordinates and maintains vendor service contracts in conjunction with the national office. Review all orders/requests for goods and services initiated from office, ensuring cost effective use of company's money
In conjunction with the Researchdirector, oversees research employees to ensure that officepriorities are met
Assists with the facility’s needs (including maintenance, access, supplies, and new hire orientation) of other lines of business
Plans andmanages office construction and moves as required. Acts as liaisonbetween office and buildingmanagement

Office Operations Supervisor Resume Examples & Samples

Oversee a small team of Office Operations Analyst
Act as a liaison and provide feedback on initiatives impacting stores and Support Services departments
Work with Support Services leaders to gather and track store performance score card data
Assist in reviewing consolidated physical inventory, incentive, and factory trade analyses and develop training based on results of trend analyses
Provide verbal and written reports to Office Operations team that will identify and monitor opportunities
Ensure all policies and procedures are reviewed on an annual basis – work with office managers and regional controllers to ensure the documents are current and all revisions are complete
Assist in the review of monthly outstanding aged receivable items
Work closely with Sr. Office Operations Manager and Regional Controllers on special projects and ad-hoc analyses
Meet and exceed individual objectives as defined by the Sr. Office Operations Manager
Adhere to schedules and deadlines
3-5 years of experience with financial analyses or experience with key functions in the dealership office
Must work effectively with teams, communicating and participating in a constructive manner
Experience with CDK Dealer Services a plus

Office Operations Specialist Resume Examples & Samples

The position is also responsible for performing all office administrative duties as well as assisting with daily functions within the TTH
The Office Operations Specialist reports directly to the Director of the TTH
Represents the business office operations professionally
Performs independent various office operations functions, e.g. interact with building facilities to ensure office is operational (common areas)
Provide exceptional support to senior manager, project managers and other employees, as directed. Serve as primary contact person for interaction with Telematics Test House office needs as well as all business travel arrangements for the Telematics Test House engineers
Handles traditional tasks involved in the efficient function of the TTH business office, e.g. managing the accounting responsibilities of the TTH (CoFiCo), approval of all invoices related to the TTH, manage all incoming and outgoing mail, creating, managing and editing databases such as the unique TTH driving permission database for RD vehicles of about 300 engineers worldwide and assist team members, as needed
Coordinates travel arrangements for TTH Director, Project Managers and Engineers
Prepares and submits travel expenses on behalf TTH Director, Project Managers and Engineers
Manage/execute Telematics Test House vehicle fleet needs, including tracking of license plates, creation of electronic devices (EZ Pass, Sun Pass, FasTrak inventory) accounts
Manages specific tasks with limited guidance and communicates with management on findings/results. Assist in collecting information, preparing and managing documents for reports, graphs, technical papers and presentations using Microsoft Word, Excel and PowerPoint
Serves as onsite HR representative in the on-boarding process of new-hires in order to ensure that all new-hires are fully familiarized with policies and TTH office guidelines
Manages specific tasks with limited guidance and communicates with management on findings/results
Manages and executes special and/or confidential projects
Detail orientation with respect to strong written/verbal communication and interpersonal skills
Strong organizational skills with ability to multi task and prioritize deadlines in a fast paced environment ever-changing environment
Independent worker with experience working in a corporate environment with minimal supervision
Strong organizational skills with ability to multitask and prioritize deadlines in a fast paced, ever-changing environment
Proficient in Microsoft Office, particularly Excel, PowerPoint, Word and Outlook
Working knowledge of SharePoint and OneNote
Familiarity with databases and internal company programs (SAP, CoFiCo, BCD) for extraction and conversion into needed business information

Office Operations Manager Resume Examples & Samples

With local and divisional senior management, acts as a business partner for efficient and strategic operations of a local office handling day-to-day issues as they arise
Supervises the office support staff in the following areas: accounting, administration, word processing, and marketing
Responsible for the Real Estate and Business licensing processes to ensure full compliance with state and local licensing requirements
Directs the maintenance of listing and transaction files, ensuring compliance with local, state and federal regulations, Real Estate Commission rules and compliance with corporate policies
Maintains the facility, company records and fixed assets in conjunction with Corporate Real Estate
In conjunction with regional marketing, ensures that all collateral, press releases and web publishing are in accordance with company standards
Works in conjunction with local Marketing Manager and regional/corporate marketing and communications to ensure effective marketing service delivery, business promotion, advertisement and public relations
Manage and sets priorities for local IT resources and assesses technology and associated training needs in conjunction with Corporate IT to ensure the technology needs of office are met
Manages the procurement and maintenance of office supplies and equipment and coordinates and maintains vendor service contracts in conjunction with the national procurement office. In conjunction with regional Research director, oversees research employees) to ensure that office priorities are met
May assist with facilities needs (including maintenance, access, new hire orientation) of other lines of business
Plans and manages office construction and moves as required. Acts as liaison between offices and building management
Provides formal supervision to individual employees within single functional or operational area
Recommends staff recruitment, selection, promotion, advancement, corrective action and termination
Plans and monitors appropriate staffing levels and utilization of labor, including overtime
Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies
Leads by example and models behaviors that are consistent with the company's values

Office Operations Assistant Resume Examples & Samples

Assemble office documents, notes and correspondence in accordance with government/office policies and procedures
Establish and maintain management systems and maintain a thorough knowledge of the laws, regulations, policies and procedures in a variety of administrative areas (management analysis, personnel management, support services, security procedures, procurement policies and travel regulations)
Provide logistical/supply support to include: receipt/track of cost estimates; equipment availability; delivery dates from vendors for office procurements. Additionally, support preparation of purchase requisitions for repairs, improvements, new equipment, supplies, furniture, telephone services and routine office requirements
Support preparation of travel authorizations, transportation requests, schedules and reservations for civilian and military personnel through the Defense Travel System (DTS); ensure compliance with regulations, and policies
Provide courier support as needed to other government locations for travel material, order requests and processed travel claims
Provide assistance to Senior Program Analysts with all aspects of contract administration to include: establishment and maintenance of data bases to track correspondence, expenditures, deliverables, prepare contract correspondences for multiple contracts; maintain the Independent Research & Development (IRAD) projects database

Office Operations Resume Examples & Samples

Strong financial reporting
High level of proficiency in Excel and SharePoint
Ability to work independently, organise and prioritise own daily workload
Flexible and dependable
High levels of responsiveness and ownership
Customer Service – min 1 year experience

CPA Office / Operations Manager Resume Examples & Samples

Preparing and coordinating the writing of confidential correspondence and/or reports, publications, documents and presentations, reviewing drafts and assisting with editing of documents to ensure a high quality written product
Supporting role in all aspects of Accounts Payable and Receivable, including invoices, timesheet / payroll processing, expense report processing and reimbursement, and bank runs. Includes correspondence with clients and subconsultants to ensure timely invoice submittals and payments
Handle all travel arrangements including booking flights, hotel accommodation, car rental, coordinating with outside vendors and agencies
Maintain employee files, assistance in preparing and revising company policies, coordination of employee benefits, new employee orientation and paperwork support
5+ years of experience in an operations, accounting or office management function
Experience working in a professional services company preferred
Task oriented person who can multi-task and excel in fast pace environment

Head of Office Operations Resume Examples & Samples

Support Lazard IT in evaluating the need for new technology to meet Lazard Canada’s advisory and operation goals
Liaise with IT and Infrastructure Support to maintain integrity of Lazard Candidate IT systems and services
Education: BA Business/BComm
Specialized knowledge: Reporting, Budget Preparation, Knowledge of HR/Compliance
Ability to work within a global firm / matrix environment
Good business acumen and analytical skills
Strong relationship-building skills
Ability to integrate quickly in a small and growing team
Resourceful, team player who possesses sound judgment
Experience: 10 years’ experience in a similar environment

Office Operations Coordinator Resume Examples & Samples

Serve as the first point of contact for staff and guests. Answer calls and field questions
Execute on all operational aspects of our Tel Aviv office and corporate apartments: real estate projects, kitchen, maintenance, front-of-house, shipping, space planning, etc
Establish and improve vendor relations (food, janitorial, office supplies, etc.) with a bias towards automation
Liaise with property managers and subcontractors to ensure timely completion of building and space issues
Identify inefficiencies and create processes and solutions built to scale
Help plan, support, and execute office events and external conferences
Handle any and all last minute requests and issues
Perform general administrative tasks

Senior Associate, Office Operations Resume Examples & Samples

Oversee daily operations of office workspace including monitoring daily floor coverage, preparing occupancy reports, conducting office walk-throughs, performing periodic inspections, and reporting any issues appropriately
Serve as a liaison with internal clients and service center representatives to help ensure shared workspace policies and procedures are compliant
Act as a point of escalation in resolving shared workspace booking challenges
Facilitate and lead planning meetings
Create and update standard operating procedures and oversee training of new employees
Minimum five years of corporate customer service or hospitality experience; preferably within a professional service firm or similar organization
Bachelor’ s degree from an accredited college/university or hospitality certificate

Office Operations Manager Resume Examples & Samples

3+ years of experience in office management or administrative experience within real estate, financial services, or similar industry
Experience-based knowledge of compliance and HR functions preferred
Strong MS Office skills – Excel/Word/Outlook/PowerPoint
Superior writing, editing and proofreading skills
Effective multitasking and people management skills
Ability to influence, motivate, resolve conflict and creatively solve problems
Bachelor’s degree or relevant professional education preferred

Office Operations Analyst Resume Examples & Samples

IT Applications – MS Office, Siebel, EMS
Customer Service –1 year’s previous experience, min
Drive and Motivation
Information Seeking
Planning & Org

Assistant Director Customer & Parking Office Operations Resume Examples & Samples

Bachelor’s degree preferred or equivalent combination of education and experience,
Five years experience in successfully leading and managing office/clerical staff operations
Five year experience in overseeing and/or implementing technical projects preferred
Three or more years of experience in a college or university setting preferred
Must have strong communications skills and ability to communicate with a diverse community
Must be able to operate, perform and multitask under varying degrees of stress and pressure and be able to prioritize projects, tasks and meet deadlines
Must be proficient in various Microsoft Office and and email applications; as well as have transferrable skills for other administrative and technical database systems
Demonstrated management, leadership, and professional presentation skills required
Manages the permit process including purchasing, renewal and distribution processes
Oversees technical operations and ensures business continuity
Works collaboratively with the Division of Campus Safety and Emergency Services (DCSES) technical group
Communicates frequently with the DCSES technical group to identify goals, objects, projects, and opportunities to improve parking technologies
Oversees scheduling of Customer Services Coordinator and Office Agent staff, staff hours of work, priorities and staff assignments to ensure efficient operations
Assists and guides customer service staff as needed with main desk services
Confers with subordinate supervisory personnel and labor representatives to resolve complaints and grievances within work force
In collaboration with the Office of Human Resources, mentors and directs the training of the Customer Services coordinators and agents in order to establish best-in-class customer service and an atmosphere of trust and respect
Assists and supports leadership team with setting department goals and direction and development of strategies and plans, particularly for staff development and community outreach
Develops and promulgates policies and procedures as directed
Possesses considerable latitude for independent action, demonstrated leadership, creative problem-solving, critical decision-making
Organizes department meetings as requested and communicates and collaborates with other Parking and Transit assistant directors and managers regularly
Attends University and non-University related events and meetings as directed
Provides leadership and resources for staff development and community services in accordance with established plans, procedures, and policies
Engages in performance review processes and improvements making recommendations on hiring, promotions, salary increases and terminations
Coaches, mentors and disciplines reporting department employees
Works effectively in a multi-faceted, complex organization, utilizes communication, persuasion and negotiation skills to promote solutions, design policies and facilitate their implementation. Meets objectives with innovative solutions

Office & Operations Assistant Resume Examples & Samples

Greeting and assisting internal/external stakeholders in a prompt and professional manner, whether in person, via e-mail or on the telephone
Answering and directing incoming calls to the Office of the President main telephone line
Providing clerical support for various office activities
Answering queries, and make sound decisions efficiently
Arranging meetings including room scheduling; room setup/breakdown/door signage, etc
Coordinating, organizing and ensuring signature of confidential and highly sensitive materials
Performing other related duties as assigned
High emotional intelligence with very strong customer service skills
Knowledge and strong record of accuracy in word processing and database applications (including MS office suite)
Demonstrated self-starter and experience working independently
High degree of professionalism with the ability to respond to complex or stressful inquiries patiently, politely, and thoroughly
Significant years relevant experience required
Experience working with Microsoft Office is required
Experience in a university, student services environment (i.e. admissions, recruitment, counseling, student accounts), preferred
Experience with Banner and eVA preferred

Office Operations Coordinator / Receptionist Resume Examples & Samples

Answers telephones and directs caller to appropriate individuals, or voice mail with high degree of professionalism and courtesy
Greets and directs visitors
Takes and receives messages, ensuring they are received by intended parties in a timely manner
Responds to inquiries for job site information such as address, website, fax number, driving directions, and other related information
Receives, sorts, and forwards incoming mail to appropriate individuals in a timely manner
Ensures knowledge of staff movement in and out of office, as appropriate
Ensures reception area, common areas and conference rooms are maintained in a clean and organized manner
Co-ordinates meetings including scheduling of people, conference room catering delivery and pick-up
Provides administrative/clerical support as required
Monitors visitor access and maintains security awareness
Organizes office operations and procedures
Oversees maintenance of office equipment
Designs and maintains filing system
Ensures protection and security of files and records
Transfers and disposes records per retention schedules and policies
Assists with planning and implementation of office systems, layout, and equipment procurement
Assesses, maintains, and replenishes inventory/supplies
Keeps key stakeholders informed by summarizing information and identifying trends
The individual in this position is responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency
Creates check requests and purchase requisitions and submits invoices for payment in a timely manner, following up to ensure payment has been processed
Minimum of five (5) years administration and/or office management
SAP experience related to PR/PO creation and invoice processing

Supervisor Office Operations Resume Examples & Samples

Interacts with the patients, vendors, clinical staff and the general public
Provides staff scheduling to assure coverage at all designated RBH sites. Assures adequate supervison, compliance monitoring and cooperation with personnel policies
Completes timely performance evaluations on all assigned staff and maintains all related documentation according to established procedure
Oversees the agency's initial billing operations including financial interviewing, researching client accounts and provides responses to the account inquiries of clients and/or the finance department
Monitors, maintains and coordinates all local client care related functions, including some or all of the following: hospitality, client comfort, correct client demographics, fee collections, posting of payments, client payer information, filing and answering questions all in a timely, accurate and complete manner

Office Operations Consultant Resume Examples & Samples

Reviewing, tracking and monitoring troop expenditures, budget, and contract deliverables
Creating and/or monitoring the preparation and submission of requisitions and purchase orders/invoices for goods, services and supplies
Inspecting facilities, supplies, vehicles and equipment (or related information) to identify and initiate needed repairs and maintenance, as well as, to evaluate and coordinate procurement requests
Conducting inventory reviews and maintains inventory information for accountability and compliance purposes
Preparing a variety of routine and special fiscal and property related reports such as troop expenditures, troop procurement needs, annual inventory, property destruction, etc
Strong inventory/information management, filing, and organization skills
Knowledge of purchasing/contract management principles and practices
Ability to collect, evaluate, summarize and report information to help ensure efficient and effective troop operations
Ability to understand, interpret, and apply laws, rules, regulations, policies and procedures for operational and regulatory compliance purposes
Skill in communicating effectively, verbally and in writing
Skill in providing customer service to internal and external stakeholders in a tactful, courteous and non-judgmental manner
Skill in MyFloridaMarketPlace (MFMP), Ariba or other electronic purchasing/accounting systems
Skill in Microsoft Office applications, including Word, Excel and Access