Office Lead Resume Samples

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SW
S Walter
Skyla
Walter
1422 Howell Ridge
Dallas
TX
+1 (555) 903 8332
1422 Howell Ridge
Dallas
TX
Phone
p +1 (555) 903 8332
Experience Experience
Philadelphia, PA
Office Lead
Philadelphia, PA
Grimes Group
Philadelphia, PA
Office Lead
  • Prepare A/P and A/R and provide to Terminal Manager for review
  • Conduct performance appraisals, reward and discipline associates, resolve grievances, and manage compensation process for office staff
  • Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files
  • Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other dock services
  • Assist IT personnel with resolution of location IT issues/matters
  • Calendar management, travel/event planning, meeting/conference arrangements (food, hotel, rooming lists)
  • Establish uniform correspondence procedures and style practices
New York, NY
Projects Office Lead
New York, NY
Towne Inc
New York, NY
Projects Office Lead
  • Leads enterprise level IT portfolio project tracking and reporting (including trend and variance analysis)
  • Manages PMO standards (documentation, templates, reporting)
  • Collaborates with Finance to establish standardized project costing principles and guidelines
  • Manages process for charging back resource costs to projects
  • Acts as an initial point of escalation for resolving project conflicts (internal and third party projects)
  • 10%: Manages PMO relationship with third party providers (HCL, BT) focusing on (their) project delivery
  • Manages enterprise level IT budget, actuals and forecasting
present
Detroit, MI
Business Office Lead
Detroit, MI
Hackett-Ryan
present
Detroit, MI
Business Office Lead
present
  • Managing Several processes for resourcing, headcount forecast, location and supplier strategy, software vendor for the organization
  • Engineering Roadmaps and Book of Work oversight and coordination
  • Working closely with project managers and Procurement to facilitate the processing of vendor work orders/Statements of Work
  • Manage domains real estate footprint and act as point of contact for moves, add and changes to staff in each location
  • Monitor and reporting on domains monthly financials to the Global Engineering Head
  • Track global location strategy for the Domain and ensure we are moving toward the Global Engineering Head yearly goal
  • Facilitate weekly Global Engineering Head managers meeting
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Ashford University
Bachelor’s Degree in Computer Science
Skills Skills
  • Ability to prepare presentations including charges, graphics and tables, speaker notes and handouts, etc
  • Ability to handle stress while operating with a sense of urgency and using good judgment
  • Strong attention to detail
  • Ability to take direction, ask appropriate questions and complete tasks independently
  • Ability to manage multiple tasks
  • Ability to train, mentor and provide guidance and feedback to other team members
  • Ability to communicate both verbally and in writing with diverse audiences
  • Ability to communicate both verbally and written with diverse audiences
  • Ability to manage multiple tasks and shift priorities as necessary to meet deadlines
  • Strong verbal and written communication skills
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15 Office Lead resume templates

1

Business Management Office Lead for Operations Technology CCB Resume Examples & Samples

  • Title: Business Management Office – Operations Technology, Chase
  • Corporate level: TBC
  • Location: Newark, DE or Columbus, OH
  • Reporting line: Mike Zbranak (CIO Operations Technology, Chase)
2

Projects Office Lead Resume Examples & Samples

  • Governance (day to day) – conducts project phase stage-gate reviews, Business Case prep / review meetings
  • Acts as an initial point of escalation for resolving project conflicts (internal and third party projects)
  • Leads PMO Process improvements and performs PMO operational excellence lead role
  • Manages the implementation and subsequently maintains PMO Methodology & Tools (SDLC, ITBM / MS Project Server), PM Handbook, Governance templates, etc
  • Manages PMO standards (documentation, templates, reporting)
  • 10%: Manages PMO relationship with third party providers (HCL, BT) focusing on (their) project delivery
  • Leads Project Vendor Sourcing. Works with Resource & Capacity Manager and Procurement to develop global sourcing strategy for project equipment and human resources
  • Manages partner relationships with IT Project vendors conducting performance and governance reviews
  • Manages SOW / contract performance with IT partners for project services (hardware & software)
  • 20%: In partnership with Portfolio Managers and Head of PMO, leads the development, implementation and management of project KPI framework and closed loop benefits realisation tracking (measurement, monitoring and reporting)
  • In collaboration with PMO Lead and Portfolio Managers, manages monthly, annual, quarterly financial planning process
  • Leads enterprise level IT portfolio project tracking and reporting (including trend and variance analysis)
  • Prepares enterprise IT portfolio analytics and metrics for IT governance
  • In collaboration with the Head of Project Delivery, monitors and reports progress, risks, issues at project (scorecard) and portfolio (dashboard) level
  • Manages enterprise level IT budget, actuals and forecasting
  • Collaborates with Finance with regards ROI model maintenance and evolution
  • Manages process for charging back resource costs to projects
  • Collaborates with Finance to establish standardized project costing principles and guidelines
  • Advanced level degree (MBA) in Management, Information Technology or Economics (preferred)
  • Certification in Business Process Management (preferred)
  • Demonstrable experience of managing large, complex IT portfolios
  • Demonstrable experience of managing IT projects
  • PMP or Prince2 qualified preferred
  • Six Sigma or equivalent certification
  • Demonstrable knowledge, experience and capabilities in: financial planning and evaluation, business plan development, investment modeling, portfolio planning, and Project and Program methodologies and lifecycles, e.g. SDLC
  • Demonstrable experience of working with multiple On-shore and off-shore Managed Service Providers and working in and with a matrixed IT and Business Organization
  • Strong communication and presentation (verbal and non verbal) skills, including presentation to C-level
  • Excellent relationship Management/Networking: highly collaborative mindset
  • Conversant in Investment modeling and ROI / TCO assumptions and calculations
  • Advanced Business Analysis ability – including process analysis skills and process mapping experience
  • Project and program management experience across multiple IT areas
  • Advanced influencing and negotiation skills
  • Advanced financial management including budget preparation and monitoring
  • Must have strong MS office skills including Project
  • Service Management and Project Management systems experience essential
  • Possess the desire and drive to collaborate and continuously improve PMO processes, methodologies, tools, systems, templates, etc
3

Program Office Lead Resume Examples & Samples

  • Managing and motivating a diverse team to deliver planned activities
  • Creating and managing program/project plans, status reports and financial forecasts
  • Cooperating with project sponsors, stakeholders and project management teams to ensure transparency on project deliverables and financials
  • Managing governance meetings and developing reports to show financial adherence, delivery of outcomes and adoption of technology
  • Creating and maintaining repositories of information to allow program stakeholders and clients to understand governance, standards and requirements along with ownership and key contacts
  • Managing a database of PM resources, including skills, attributes, capacity, utilisation and availability
  • Developing a reporting framework that delivers ad-hoc and standardised reports to clients, governance bodies and stakeholders
  • Providing independent audit assurance around the programs within the portfolio to ensure delivery and alignment to standards
4

Business Office Lead-citideveloper & EA Resume Examples & Samples

  • Information Security liaison with the Domain team
  • Meet with the Global Engineering Head one on one to gather domain requirements and deliver CATE level deliverables to the domain
  • Act as the domain advocate with other organizations
  • Facilitate Domain offsite and Townhall meetings
  • Manage tight deadlines or unexpected requirement changes
5

Business Office Lead Resume Examples & Samples

  • Deliver weekly reports to the Global Engineering Head for the respective domain and be able to explain areas covered and account for the data
  • Manage new hire onboarding activities
  • Manage domains real estate footprint and act as point of contact for moves, add and changes to staff in each location
  • Strong background with Microsoft Office suite
  • Strong oral/written communication skills and ability to facilitate discussions
  • Quickly grasp/master new requirements and related knowledge
  • Team player in matrixed organization
6

Product Sales Office Lead-winter Seasonal Resume Examples & Samples

  • Creating a fun and professional work environment, including sales contests
  • Processing accurate financial transactions in RPOS with all forms of payment
  • Tracking and monitoring that employees process transactions towards 100% guest data collection (name, DOB, address, email, etc.)
  • Answering any and all Kirkwood-specific questions and being knowledgeable about the history and culture of Kirkwood
  • Keeping the offices clean, neat, organized, and presentable at all times
  • Being responsible for weekly safety meetings
  • Always looking for ways to improve operations to be more efficient or better serve our guest
  • 2+ years experience handling money and working with the general public
  • 2+ years of point-of-sale experience & guest data collection
7

Business Office Lead Resume Examples & Samples

  • Managing Several processes for resourcing, headcount forecast, location and supplier strategy, software vendor for the organization
  • Working closely with project managers and Procurement to facilitate the processing of vendor work orders/Statements of Work
  • Work with technology leads to understand and justify Capitalization of projects
  • Assist in the Communication Program of the organization (Collaborate / News Bulletins / Blogs)
  • Liaise with a range of teams from COO, Technology Central Business Office, Technology Leads, and Management Office team, providing insightful financial and business analyses and developing senior management reports, to define and track key operational/program metrics and to help drive business decisions to achieve goals
  • Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards
  • Self-initiate, work productively when unsupervised and multitask across multiple concurrent projects
  • Identify process improvements to further streamline
  • Educated to bachelors degree level or equivalent
  • 8+ years’ experience
  • Resource management experience will be an asset
  • Strong listening, presentation, communication, and influencing skills. Articulates with confidence to senior management
  • Strong attention to detail in supporting management reporting with clear and concise data analysis and presentation
  • VBA knowledge will be an asset
  • Strong EXCEL and PowerPoint skills
8

Chief Development Office Lead-ed Resume Examples & Samples

  • Manage code security and scanning programs, such as Black Duck and Fortify
  • Drive implementation of Agile as the preferred development methodology
  • Work with the Commercial Banking Technology teams to adopt a common software development and delivery framework
  • Lead the CB Technology CTO’s on implementation of processes and tools to reduce risk, increase efficiency through automation and improve code quality. This includes code reviews, continuous integration, and automated deployments
  • Focus on moving quality practices much earlier in the life cycle reducing overall delivery timeframe while producing a product that is of higher quality. This includes automated unit testing
  • Lead the Kill the Tail application portfolio management and rationalization process which will reduce technical debt through portfolio rationalization and standardization
  • Govern development tools, best practices, and code quality rules
  • Regularly provide status to C-level executives
  • Develop and measure engineering talent through training programs and objective metrics gathering
  • Improve the quality of application portfolio information
  • Enable the development community through creation of a centralized portal to guide developers
  • Lead special projects to develop applications, innovate, and trial technologies
  • 7 -10+ years of application design and development experience building enterprise class applications using multiple technologies
  • 5+ years experience with best practices including Agile SDLCs, coding standards, reviews, code management, build processes, and testing
  • 5+ years experience with data structures, UI development and XML frameworks
  • 5+ years experience in Java, JavaScript, JQuery
  • Demonstrated leadership capability and influencing skills. The candidate enjoys interacting with all levels in the organization
  • Expert communication skills (verbal and written) with the ability to communicate complex issues
  • Proven ability to build strong, cohesive partnerships with Corporate, LOB and other key stakeholders and work effectively in a matrix organization
  • Capable of quickly prioritizing the tasks at hand coupled with the ability to execute against deliverables
9

Business Office Lead-analyst Resume Examples & Samples

  • Facilitate weekly Global Engineering Head managers meeting
  • Coordinate yearly budget gathering activities for inclusion in CATE overall P and L and CTI capital budget
  • Experience with SharePoint web application
10

ESC Systems Performance Management & Business Office Lead Resume Examples & Samples

  • Liaising with the Global ESC Business Office,
  • Creating electronic and blog (Collaborate) communications,
  • Maintaining team SharePoint and Collaborate sites,
  • Reviewing weekly management status reports,
  • Development of content for newsletters, management meetings and presentations/speaking engagements, Town Hall meetings, and All Hands meetings,
  • Oversight of industry award submissions,
  • General Business Office support for ESC Systems staff
  • Accounting, Business, Finance, Industrial Engineering, or Marketing degree with analytical experience preferred
  • Results-oriented with ability to conceive and execute business/operating plans
  • Proven problem solver, self-motivated, results-oriented, and ability to multi-task in a fast moving environment with different functional areas to get the job done
  • Significant presentation development and delivery skills with superior verbal and written communications skills for internal and end-customer interactions
  • Considerable experience in management interaction across organizations and regions
  • Strong ability to work independently, handle short timelines, manage conflicting priorities and execute efficiently and effectively
  • Strong PowerPoint presentation, SharePoint and Collaborate skills
  • Experience with Supply Chain systems including Oracle eBusiness Suite Financials or SA Financials a plus
  • Previous experience in similar roles is preferred
11

Office Lead & Administrative Senior Associate Resume Examples & Samples

  • Ability to handle key assignments of confidential nature, exercise a high degree of discretion and maintain highly confidential information
  • Ability to build strong working relationships at all levels, internal and/or external to the organization and respond to client service issues in a courteous and professional manner
  • Ability to understand and strictly adhere to the brand and quality standards and procedures established by Crowe Horwath
  • Results and profit-oriented with the ability to balance other business consideration; capacity for rendering objective business decisions
  • Ability to function in high stress situations attributed to tight deadlines and multiple client needs or team needs
12

Office Lead Resume Examples & Samples

  • Advanced Microsoft Office skills
  • Ability to prepare presentations including charges, graphics and tables, speaker notes and handouts, etc
  • Ability to communicate both verbally and in writing with diverse audiences
  • 5+ years of experience in a related working supervisory position (Professional Services industry background is strongly desired)
  • Previous project / team management experience
13

Market Risk Middle Office Lead VP Resume Examples & Samples

  • Process ownership and management of regulatory FDSF Risk Submissions development plus regulatory interaction on this topic
  • Continuing development of Infrastructure to support EMEA Market Risk Stress Testing
  • Ensuring EMEA compliance with BCBS239 (RDA) by tracking timeliness, accuracy, and completeness of risk data
  • Coordinating with technology groups on the development of risk systems and data standards
  • Ownership of the EMEA governance framework for Market Risk data quality
  • Management of a deployed team of risk professionals
  • The role involves close work with several other areas both within Risk and within Risk Technology. The candidate must possess strong verbal and written communication skills and be able to develop quality working relationships
14

World Wide Online Software & Office Lead Resume Examples & Samples

  • Own the optimization roadmap for Office
  • Drive new feature/platform requests with Engineering
  • Identify and prioritize site experiments and improvements. Build wireframes and mockups to gain alignment
  • Report out on results and learnings from site improvements, including impact to revenue, conversion, NPS and other KPIs
  • Create and launch new content that romances the product and helps drive usage, collaborating with Store marketing, UX and product marketing group
  • Drive global product launches, global campaigns and global rollout of new features and site improvements
  • Increase conversion of our digital marketing efforts by creating assets, campaigns and new landing pages for Display, SEM, SEO, Social and Email tactics
  • Own ongoing engagement rhythm with the Intl online store managers, Intl site merchandisers, and product marketing group. Gather feedback and insights, share merchandising guidance and best practices
  • Represent voice of the customer to the Intl teams, product marketing and senior leadership to drive awareness of key issues. Develop a plan to address key issues and improve customer satisfaction/NPS
  • Present plans and insights to Store leadership team and product marketing leadership team
15

Portfolio Management Office Lead Resume Examples & Samples

  • Progress and improve Portfolio and Project Management processes and tools
  • Assist Project Management teams through education on various standard Firm Project and Portfolio Management procedures and the Project Lifecycle
  • Improve team productivity by identifying low-value tasks and cyclical reporting that can be migrated to an offshore implementation
  • Serve as primary source of expertise on status reporting
  • Lead bi-monthly Finance Change Working Group through required Firm deliveries
  • Analyze and improve links to Firm risk measurement systems
  • Assist in annual Change the Bank budgeting process by tool oversight, report preparation, project and portfolio structures, and evaluation of proposed project benefits
  • Oversight of portfolio change through project status and financial monitoring and control
  • Finance Change Working Group and Finance Change Committee meeting preparation and presentations
  • Liaison with and prepare reports for Federal Holding Company department
  • Project benefit tracking and tool/process design
  • Status reviews with project managers
  • Cash spend analysis
  • Data quality reviews and process improvement
  • 5 – 10 years project management experience
  • Central Portfolio Management Office experience
  • Knowledge of project management concepts including System Development Lifecycle (SDLC) and Project Lifecycle (PLC)
  • Good communication/presentation skills
  • Project and portfolio management tool experience – HP PPM a plus
  • Excel and PowerPoint proficiency
16

Season Pass & Ticket Office Lead Resume Examples & Samples

  • Sell tickets, season passes, lessons, rentals, etc.; assist with retail purchases, and the rental process
  • Deliver exceptional guest service to internal and external guests
  • Assist in the resolution of all guest complaints; handle all guest concerns and suggestions
  • Establish personal strengths and areas of focus through self-assessment and on-going training and feedback from the Northstar Management Team; participate in all departmental and resort training and development courses
  • Previous guest service experience preferred
  • Strong computer skills with a good understanding of Microsoft Windows preferred
  • Prior experience with Resort POS software preferred; at minimum, a desire to learn and master the various modules and the products they contain
  • Prior cash handling experience preferred
17

Business Office Lead-a/r Resume Examples & Samples

  • Bills all primary and secondary insurance claims in a timely and accurate manner
  • Demonstrates working knowledge of all appropriate billing forms, UB04, 1500 or state specified forms
  • Demonstrates working knowledge of the electronic billing system with and understanding of edits and reports
  • Working knowledge of federal, state, local and intermediary specific billing requirements to ensure appropriate authorizations are completed and/or notifies appropriate person of missing or incomplete billing requirements and follows up in a timely manner
  • Audits each bill/account for charges, duplications and overlapped accounts before billing, making any necessary adjustments and documenting appropriately
  • Resolves claim processing issues on a timely basis by reviewing claim inventories and taking appropriate action
  • Ensures accurate and complete clean claim submission for both paper and electronic claims in a timely manner
  • Maintains currency in regards to methods of billing, laws, or hospital rules relating to insurance claims and electronic submission claims
  • Completes the SSI daily balancing to completion each day
  • Communicates timely and in a professional manner with the Billing Services Manager for any issues or billing delays identified
  • Communicates with the Billing Service Manager for any charging trends or edit trends and provide examples and education to other departments (such as ancillary, patient access) to reduce errors
  • Responsible for evaluating the status of all final billed claims through due diligence and communication with the insurance payor
  • Back up to the EDI Specialist to complete daily balancing
  • Complete understanding of the SSI workflow, including edits and SSR’s
  • Complete understanding of the revenue cycle as it pertains to SSI
  • Work is performed under tight deadlines and must be able to prioritize work and meet deadlines
  • Maintaining current knowledge and understanding of federal, state and local insurance billing requirements
  • Ability to work with technology necessary to complete job effectively. This includes, but is not limited to, SSI, phone technology, PULSE/DAR products, eligibility tools, claim status, and scanning technology
  • Ability to perform all other duties as assigned or requested
  • Administrative Skills
18

Business Office Lead-pau Resume Examples & Samples

  • Serve as an example to other Benefit Verification Associates
  • Assist Benefit Verification Manager with verification coverage based on verification volume needs
  • Assist with QA and education to enhance Benefit Verification skills and processes
  • Provide professional, accurate, timely insurance verification and notification for outpatient diagnostic services, observation and inpatient services
  • Responsible for the timely verification of medical insurance benefits for the service scheduled or service being provided via website and/or calling the payor (Managed Care payors, Governmental payors and Commercial payors)
  • Verifies insurance eligibility, benefits and preauthorization/precertification/referral guidelines following the 16 components of verification
  • Meets all required standards for assuring thorough documentation of the 16 components of insurance verification where applicable based on payor
  • Ensure all account activity is documented in the computer system timely and thoroughly
  • Using payor websites and documentation provided by the physician’s office determine if the scheduled service is medically necessary based on payor guidelines by CMS and commercial payors
  • Communicates and educates patients and physician practices to ensure compliance with identified payor requirements as needed
  • Validates that all necessary referrals, pre-certification and/or authorizations for scheduled service are on file and that they are valid for the scheduled test being performed
  • Reviews and resolves preauthorization/precertification/referral issues that are not valid and contacts insurance carriers to verify/validate requirements to ensure accuracy and avoid potential denial and contact ordering physician office if necessary to have authorization submitted
  • Calculates patient estimated portions via estimation tool and contacts patient prior to the scheduled appointment to notify patient of their patient responsibility
  • Notify Benefit Verification Manager immediately when uninsured or underinsured patients are identified
  • Responsible for maintaining performance standards that ensure the department is operating at peak proficiency and that established goals are consistently being met
  • Work is performed under tight deadlines
  • Maintain effective communication with patients, physicians, medical office staff and the Health Management facilities and departments
  • Ability to work with technology necessary to complete job effectively. This includes, but is not limited to, SCI, phone technology, PULSE/DAR products, insurance verification / eligibility tools, patient liability estimation tools, and scanning technology
  • EDUCATION, SKILLS & EXPERIENCE
19

Product Sales Office Lead Resume Examples & Samples

  • Oversee PSS frontline sales & office operations
  • Training employees on office operations, new products, new policies, and offerings around the resort
  • Creating lunch and break schedules
  • Opening and closing ticket office(s)
  • Tracking and monitoring office inventory levels
  • Being responsible for all point of sale close out procedures and auditing
  • Own, personalize, and elevate overall office experience with guest and front line agents
  • 2+ years of guest service experience
  • Excellent skill in customer relations, communications, and problem solving
  • Advanced Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher)
20

The Dock-innovation Programme Office Lead Resume Examples & Samples

  • Coordinate plans and milestones from each area of the Centre for Innovation and produce an outcome based milestone plan
  • Manage against the dates / activities of the Centre for Innovation plans
  • Defines the project plan, roles and responsibilities and communications plan
  • Leads the project methodology, ensuring that templates and work instructions are clear for all project phases and deliverables
  • Creates and maintains the project plan
  • Drives the closeout of actions
  • Drives to ensure that issues and risks are actioned and mitigated in a timely manner
  • Management of multiple stakeholders across multiple business and technical groups
  • Track record of ability to ramp-up quickly
  • Creation of status reports for management stakeholders
  • Ability to work under pressure and deliver
  • 4 + years Project Management experience
  • Ability to interface with and/or manage complex technical solutions and people
  • Previous experience working in R&D environment or innovation space an advantage
  • Strong Process/Business Change skills
  • Proven ability to shape and drive a project from initiation stage to project close
  • Strong Executive Presence, ability to interact and influence at senior management and executive level
  • Ability to prioritise tasks, work with schedules, manage resources while remaining focused on team goals
  • Strong relationship building and communications abilities
  • Proactive in approach, self-starter and requires minimum supervision in order to get job done
  • Previous experience of managing and collaborating with large, disparate and often virtual teams
  • Relevant 3rd level qualification - honours degree
  • 4+ years PM experience
21

Office Lead-nasc Resume Examples & Samples

  • Provides advanced administrative support to a department or group of professionals, including but not limited to filing, archiving, correspondence, calendar management, faxing, preparing and distributing documents, and photocopying. Routinely handles confidential correspondence, personnel and financial reports, and other information. Schedules appointments and gives information to callers. Composes memos, transcribes notes and researches and creates presentations
  • Support and manage office equipment and supply needs (telephone/voicemail, audio visual, kitchen and office supplies, etc.)
  • Purchases and maintains inventory of office supplies and equipment by monitoring inventory and reordering materials before depletion. Maintains vendor relationships, processes payments and tracks total spend as it relates to the budget
  • Serves as a resource for staff who have questions regarding office policies and procedures
  • Monitor schedule daily and facilitate necessary adjustments to assignments
  • Conduct weekly meetings with Managers and teams to follow-up on upcoming engagements and unresolved issues that require rescheduling of projects and/or staff
  • Implement scheduling process to ensure compliance with process, client needs, staff development and abilities and staff availability
  • Conduct audits of scheduled vs. actual time and provide various forms of analysis including exception reporting on a weekly basis
  • Partner with client service managers and staff regarding productivity, staffing issues and concerns including reporting any issues to supervisors, HR, etc
  • Coordinate with the Office of the Building regarding maintenance issues, forms and documents required from the landlord, special requests for our space, information on building security including emergency evacuation team
  • Coordinate maintenance of the office including carpet maintenance, security system, air conditioning, plant service, furniture repairs, appliances, office equipment, oxygen tanks, AED units, review and process invoices for these services
  • Coordinate New Hire on boarding process. Provide new hire with all necessary office needs. Train new employees on local office policies and use of equipment and systems
  • Assist with HR duties as assigned
  • Minimum of 5 years relevant experience
  • Proficient in Microsoft Office applications Excel, Word and Outlook and Adobe PDFs
  • Experience typing correspondence, proofreading, scheduling appointments and calendaring
  • Ability to meet tight deadlines with a strong attention to detail and effectively handle stressful situations
  • Flexibility to work longer hours as needed, including weekends and evenings, particularly during tax season and during other deadline periods as necessary, overtime will be required during peak seasons
  • Ability to communicate both verbally and written
  • Previous office management experience
  • Previous scheduling and processing experience preferably in tax
22

Business Office Lead / Manager Resume Examples & Samples

  • Primary interface for all client contact related to the services contract
  • Accountability for the performance of the service contract
  • Responsible for ensuring that EMC complies with the SLAs in place with the client
  • Managing the day to day operational assignments of the business team
  • Enforcing compliance with established policies, practices, and processes defined by EMC for managing storage
  • Analyzing and reporting actual to contracted SLA performance levels
  • Analyzing the operation for continuous improvement
  • Manage weekly Business Office governance process including billing, asset management, capacity management and contract issues
  • Developed usage-based billing process to meet contract terms and a financial forecasting process based on capacity forecasting for utility
23

Business Office Lead-a/r Resume Examples & Samples

  • Minimum one year experience as an Insurance Reimbursement Specialist
  • Working knowledge of the revenue cycle
  • Working knowledge of medical terminology and/or insurance claim filing experience
  • Detail oriented, analytical and ability to problem solve
24

DC Office Lead Resume Examples & Samples

  • Directly involved with clerical new hires, ensuring all paper work, processing and orientation is completed properly
  • Other duties include maintaining proper office supply inventory, filing and completing any miscellaneous projects assigned by management
  • Able to handle fast paced environment, Minimum 6 months in fast paced office setting
25

District Office Lead Resume Examples & Samples

  • Leads the district support office in executing business requirements, ensures consistent operational execution of business processes and priorities, communicates expectations, distributes work load and provides input on the performance review of other office clerical associates to the Area Operations Manager (20%)
  • Leads and works with the team of clerical associates who: answer incoming telephone calls from customers, technicians and business partners, make outbound calls, and work the database of customer and service records for aging orders and textual inquiries; intervenes where necessary to ensure customer satisfaction and profitability (20%)
  • Works daily transaction reports for proper accounting of the book value of inventory, recieves reports of missing or damaged inventory, and makes accounting adjustments as needed (20%)
  • Responds to priority customer escalations that come from the Better Business Bureau, Attorney General, Home Services Quality Assurance, Blue Ribbon or other internal or external customer advocates; and makes resolution decisions that balance customer satisfaction with financial responsibility, including the issuance of refunds, gift cards or other concessions (10%)
  • Audits business unit procurement expenditures and practices including credit cards issued to technicians, reclassifies expenses into appropriate accounts as necessary, prepares invoices received locally for management approval and processes them for payment (10%)
  • Serves as service unit liaison for the National Support Center, National Accounting Center, National Claims Center regarding the collection of audit detail, the integrity of data and the processing of claims for service work performed on behalf of original equipment manufacturers, third party administrators and retail partners. (5%)
  • Orders, distributes, warehouses and controls expenditures of technican uniforms, identification badges and other technical and operational supplies (5%)
  • Sets and publishes the schedule for other support associates, utilizing the scheduling and timekeeping system (Red Prairie); reports to the Area Operations Manager any discrepancies in timekeeping compliance or other attendance behavior (5%)
  • Provides audit detail, performance measurements, customer feedback, compliance and other reports to Technical Managers for the coaching and correction of technician behavior (5%)
  • Ability to use common computer applications, web based systems and Microsoft Office products
  • Excellent telephone etiquette and professionalism
  • Urgency and resourcefulness in responding to customer needs
  • Appropriate business judgement in determing customer concessions
26

Programme Management Office Lead M&s.com Resume Examples & Samples

  • Responsible for setting-up the PMO in a way that supports the strategic direction of M &S.com
  • Responsible for the consolidation, accuracy and delivery of all programme data within M &S.com
  • Responsible for the cadence of all reporting and liaising with key stakeholders to achieve mandatory deadlines
  • Accountable for the process of making all information produced transparent and searchable
  • Measured on the transparency of information provided to stakeholders (is it traceable and a single version of the truth)
  • Responsible for ensuring senior stakeholders have access to all programme information (to be self-served) and they are informed of exceptions
  • Responsible for any formal reporting to relevant M &S.com stakeholders e.g. steering group planning and packs
  • Demonstrable expert knowledge of agile, product, project and programme methodologies
  • Demonstrable expert knowledge in the production of actionable information appropriate to the various stakeholders
  • Strong influencing skills / Stakeholder management
  • Budget management / financially literate
  • Programme and Portfolio management
27

Global CLM Program Office Lead Resume Examples & Samples

  • Incorporates SAP S/4HC strategy to facilitate the definition of the CLM transformation roadmap
  • Monitors the progress of the transformation by defined KPIs
  • Supports transformation and change management activities, programs and projects
  • Has extensive understanding of the S/4HC business and CLM strategy, change project experience and is well connected with SAP organization and has experience in C-level communication skills
  • Ensures transformation and change activities result in tangible benefits and value for the business
  • Coordinates CLM change management initiatives across all regions delivering S/4HC
  • Provides leadership and engages deeply in planning, development and deployment of CLM Business Operations transformation and innovative business strategies for the region
  • Serves as trusted advisor for business operations, innovation or business topics
  • Directs the design, planning, and implementation of (business) transformation/change programs, policies, processes, standards and procedures or technologies
  • Strategizes, plans and execute objectives of driving demand, improving customer satisfaction, field enablement and customer reference ability through innovative S/4HC CLM programs for SAP Regions & Market Units
  • Works with the head of CLM Customer Strategy to drive change management initiatives and suggests enhancements to existing programs
28

Office Lead Resume Examples & Samples

  • Must have Cargo Import experience and be able to manage the department in absence of Terminal Manager
  • Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other dock services
  • Prepare A/P and A/R and provide to Terminal Manager for review
  • Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff
  • Understands KPI’s and ability to manage based on corporate goals and present to Terminal Manager and company executives
  • Conduct performance appraisals, reward and discipline associates, resolve grievances, and manage compensation process for office staff
  • Provide appropriate training, goal setting, and opportunities for growth to direct reports
  • Compliance with federal and state regulations concerning employment and maintain OSHA Logs
  • Maximize office productivity through proficient use of appropriate software applications
  • Establish uniform correspondence procedures and style practices
  • Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files
  • Prepare and review HR/payroll records (attendance, timesheet and paid leave forms) for office staff, ensuring completeness, accuracy, and timeliness
  • Maintain contact with customers, ensuring high level of customer satisfaction
  • Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed
  • Ideal candidate will possess a “can do” attitude with a “will do” work ethic
  • Must have the ability to work in a fast paced environment
  • Transportation industry knowledge and experience is a plus
29

Engineering Business Office Lead Resume Examples & Samples

  • Support the Engineering Policy Deployment Council
  • Support the Global Sourcing group
  • Ownership of the EPS Standard Schedules for all product groups
  • Lead Company Funded Engineering (CFE) review meetings with executive leadership
  • Prepare executive presentations regarding CFE efforts
  • Ensure compliance to company guidelines and internal processes and recommend changes to improve the efficiency of schedule, monitoring and reporting of engineering spend
  • Provide schedule and cost risk analysis and assist in defining mitigation strategies
  • Communicate daily with EPS engineering and program leadership to monitor and manage all aspects of program costs, including, labor, material, sourcing, DCI and other direct charges
  • Prepare various business presentations for internal and external customer reviews
  • Work with executive engineering management and GMs to finalize CFE related decisions, document decisions and gain agreement
  • Update monthly CFE targets and ensure proper communication within the organization
  • Prepares, monitors, and may be responsible for budget, staffing, and or business/operational results of a functional ream or project
  • Directly manages individual contributors
30

Maersk Line Operating System Office Lead Resume Examples & Samples

  • Constantly look for ways to improve OS design and ease its adoption
  • Lead the OS Organisation, build capabilities and ensure OS office standard activities are delivered as intended
  • Build robust interface meetings to ensure that OS remains cross-functionally agile
  • Create visibility of OS governance process with the aim of replicating best practices and creating ownership
  • Ensure effective frontline governance meetings are conducted by functional owners at regular frequency
  • Regularly review the OS governance process to ensure change process is non-bureaucratic and agile and conduct Global governance body meeting 3 times a year
  • Ensure all changes to OS reach the actual users
  • Conduct MLOS survey annually including interviews with top leadership team at Maersk and key leaders
  • Ensure close alignment with the Business Intelligence Competency Centre (BICC) and frontline finance to ensure that leaders use standard data to make decisions in OS meetings
31

Business Office Lead-surgery Center of the Main Line-days Resume Examples & Samples

  • 3 years in a medical office or ambulatory surgery center billing/ collection procedures, charge review, order facilitator, managing daily OR schedule, and medical record systems
  • Patient registration, mediation /resolution skills a plus
  • Insurance verification experience desired
  • Experience in Accounts payable and calculating reimbursement charges is preferred
32

Consultant Programme Management Office Lead Resume Examples & Samples

  • Shaping & driving client strategy, formulating a firm demand pipeline based on agreed solutions to business requirements and aspirations
  • Hands on approach to delivery, working with key stakeholders on a daily basis, to initiate, deliver and manage end to end delivery of projects & programmes
  • Supporting clients in successful planning of a complex portfolios of change, including resource planning & management, financial planning & delivery scheduling
  • Working with internal Atkins teams, shaping client propositions & supporting winning new business
  • Developing organisational project management standards and best practices
  • Develop Target Operating models for the PMO including roles, responsibilities & accountabilities
  • Identifying, selecting and appointing internal and external resources and expertise
  • Supervision of project office staff
  • Engagement and lead the collaboration with business areas
  • Develop ‘one-truth’ Project Management Information
  • Develop Project lifecycle heartbeat - ensuring all projects are progressing according to timelines, targets and expectations
  • Advising leadership and business management on the project portfolio, status and resource planning
  • Data gathering and analysis, using appropriate tools, and contributes to deliverables and outputs through creative thinking and innovative ideas
  • You will be expected to build client relationships at local level and understand the need to help to identify & develop business opportunities
33

Enterprise Portfolio Management Office Lead Resume Examples & Samples

  • Develop a clear and strategic overview of roadmap of projects across the business, mapped alongside critical business times (e.g. contracting period, end of year, etc.)
  • Develop and implement a consistent non-IS/IT business case process (aligning with existing processes), including what activities require ‘project’ approaches
  • Provide project management functional excellence: provide latest tools and building capability within the business around effective project management
  • Develop and implement a process for project prioritisation across the business, integrated with existing senior governance forums
  • Work with the business to align and bring together PMO capabilities across the business, e.g. business case process, aligning methodologies
  • Agree ways of working and ongoing liaison with other global project management functions (eg IS/IT, Global Operations PMO)
  • Provide reporting to the Quarterly Business Review, ExCo, Group Assurance & PMOs on project roadmap, business resourcing bottlenecks (not project health)
  • Support for operational PMs around the project life cycle for operational projects they lead, including budget, timeline and deliverables (where not covered by existing PMOs and forums in the business)
  • Support the ongoing development of transformation capability in Tate & Lyle at a high level, project and regional level
  • Onboard the EPMO support role into Tate & Lyle and manage them on an ongoing basis
  • Senior stakeholder engagement and representation on senior project and programme forums
  • Deputise for the Head of OCM as required and support the embedding of change management in Tate & Lyle
  • Degree or equivalent
  • Practitioner level in at least two recognised project management qualifications (eg Prince2, PMI, MSP)
  • Strong track record in strategic portfolio management and PMO Lead roles within private sector businesses
  • Experience in post-M&A deal integration management
  • Support the project charter, manage flow and timings of projects
  • Experience in leading technical programmes, especially SAP
  • Building capability, creating toolkits
  • Experience in setting up organisational processes and governance to embed PMO capabilities
  • Strong project and programme management knowledge – theory as well as practical knowledge on embedding it in organisations
  • Ability to suggest and propose new ideas, and to assist/ shape/ develop enhancement proposals put forward by others
  • Strong delivery and facilitation skills
  • An ability to share EPMO principles and best practice in a compelling way to business employees
34

District Office Lead, Stac Resume Examples & Samples

  • Leads the district support office in executing business requirements, ensures consistent operational execution of business processes and priorities, communicates expectations, distributes workload and may conduct performance reviews of other support and operations associates as directed by the District Service General Manager or the Area Operations Manager (20%)
  • Leads and works with technicians and business partners, make outbound calls, and work the database intervenes where necessary to ensure customer satisfaction and profitability (20%)
  • Works daily as applicable to measure business performance and opportunity for improvement
  • Responds to priority customer escalations that come from the Better Business Bureau, Attorney General, Home Services Quality Assurance, Blue Ribbon or other internal or external customer advocates; and makes resolution decisions that balance customer satisfaction with financial responsibility(5%)
  • Audits business unit procurement expenditures and practices including credit cards issued to technicians, reclassifies expenses into appropriate accounts as necessary, prepares invoices received locally for management approval and processes them for payment (10%) Serves as service unit liaison for the integrity of data
  • Orders, distributes, warehouses and controls expenditures of technical and operational supplies (5%)
  • Utilizing the scheduling and timekeeping system (Red Prairie); reports to the Area Operations Manager any discrepancies in timekeeping compliance or other attendance behavior (5%)
  • Performs other duties as assigned (including but not limited to project coordination and leadership, special events, etc.)
  • Ability to work productively and effectively when faced with stressful situations, including maintaining effective interactions with others under stressful working conditions
  • Appropriate business judgment in determining customer concessions
  • Ability to handle multiple tasks in a fast paced environment, solve problems and follow directions
  • Ability to speak, read and write English
  • Proficient in Microsoft Excel and Outlook
35

Rep Medical Office Lead R Resume Examples & Samples

  • Impact of Decisions: Serious impact on patient relationships, physician efficiency, stewardship of clinic resources, and our image in the community
  • Supervision: Reports to the Supervisor; does not supervise others
  • Six (6) month's experience in an outpatient setting as a Medical Office Phone Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Health Information Associate within Dignity Health Medical Foundation
  • Familiarity with an electronic practice management system is preferred
36

Microsoft Office Lead Resume Examples & Samples

  • Lead the Microsoft Application Area of the End User Productivity Team - including Office 365 and SharePoint
  • Act as Project Lead for additional Phases of Office 365 deployments - all aspects of project management, including but not limited to scheduling, resource management, and budget planning and execution. Future phases will include applications and functionality such as OneDrive, Groups, Team Sites, Delve, Video, and Sway. Advanced features include email archiving, and Telemetry
  • Oversee activities to implement ongoing updates to the Office 365 applications. Determine any major changes to the applications, such as new features or underlying architectural changes that might require testing or infrastructure verification prior to implementation
  • Lead ongoing activities to leverage the capabilities of the Office 365 applications and services while increasing adoption and awareness across the company
  • Own the overall Office 365 service. Ensure that service interruptions caused by the vendor are investigated and communicated to others within Arconic appropriately. Ensure that Arconic support resources have appropriate training and documentation to resolve customer’s issues
  • Establishes and maintains an effective working relationship across the organization, with leadership, customers, and suppliers
  • Serve as the compliance lead for areas of responsibility - ensuring that existing processes and procedures are followed and implementing new governance processes where required
  • Establish and maintains an effective working relationship across the organization, with leadership, customers, and suppliers
  • Pursue continuous learning consistent with the movement in job requirements, changes in technology, and changes in the organization
  • Partner with architecture and client teams to define and develop strategy and deliver results in line with the strategy
  • Coordinate with the Corporate Security Team to implement advanced security features of Office 365, including Data Loss Prevention, Rights Management, and eDiscovery
  • Partner with the infrastructure leads and teams to ensure continued stability and support of the Microsoft Applications
  • Bachelors' degree from an accredited institution
  • Minimum of 6 years’ experience in IT experience in application or infrastructure area
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of Hire. Visa sponsorship is not available for this position
  • Bachelor’s degree in Computer Science, Business, Math or related field from an accredited institution
  • Existing skills and experience in this space are imperative for the candidate to act as the Subject Matter Expert in the Microsoft application area
  • Understanding vendor vision and direction and staying current on trends and industry best practices
  • Identifying opportunities and evaluate functionality to increase business value
  • Drive direction, adoption, implementation and change management to maximize the value of the Microsoft Products
  • A solid understanding of systems analysis, design, and programming techniques
  • Strong customer relationship / skills
  • Project management experience in leading several large projects, demonstrate a solid understanding of project management processes, methodologies, and techniques, and a proven track record of delivering projects ontime, onbudget, and with a high degree of customer satisfaction in previous roles
  • Strong human relation skills, and be able to interact with internal and external customers, other analysts, and management
  • The incumbent must be able to provide work direction to teams and manage several large projects
37

DC Office Lead-sal Resume Examples & Samples

  • Daily functions include any clerical duties for shipping, receiving and other administrative activities within the distribution center offices
  • Submits payroll information for DC hourly employees
  • Responsible for protecting confidential and sensitive information
  • Adhere to company policies, standards and best practices
  • Must be efficient in multitasking, prioritizing daily workloads and delegating tasks to clerical associates
  • Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Positive work history including safety and attendance
38

Test & Analytics Office Lead-chicago Resume Examples & Samples

  • 10+ years working in QA engagements, with minimum of 3+ years test management experience
  • In-depth knowledge of QA practices and metrics
  • Experience in developing dashboards
  • Working experience in with different test methodologies
  • Knowledge of CI/CD methodologies
  • Self-motivated, able to work independently and perform multiple tasks under minimal supervision
  • Candidates must be local or willing to relocate to Chicago, IL
  • Qualification: Minimum 5 years experience, Bachelor’s Degree
  • Certification: Should have or seeking SE Level 1
  • Should have progressing skills in Business Analysis, Business Knowledge, Testing Lifecycle, Testing Expertise, Testing Techniques, Testing Management, Architecture Knowledge, Technical Solution Design and Quality Management
39

Office Lead-multispecialty Clinic Resume Examples & Samples

  • Manage clinic staff on day-to-day operation
  • Efficiently direct patient flow throughout the clinic
  • Assist the Practice Manager to ensure appropriate staffing coverage at all times
  • Provide direction and support to clinical staff as requested
40

VP Front Office Lead Developer Resume Examples & Samples

  • BA (or equivalent) required in IT and Finance. =
  • Python coding language mastered
  • Minimum of 3 + years of financial industry experience as a Front Office Developer
  • Advanced degree considered a plus
  • Good knowledge of current most advanced web technologies
41

Agile Office Lead Resume Examples & Samples

  • 7+ years of related IT experience
  • 2+ years experience in being a lead of leads: possess a leadership style that is transparent, builds trust and empowers those around you to be challenged yet supported to succeed
  • Commitment to Agile values and mindset
  • Superior influencing skills with leadership and key decision makers
  • Ability to identify growth areas and opportunities to advance our business
  • Experience working successfully in a highly matrixed and global environment
  • Proven experience creating high performing teams
  • Encouraging inclusion and diversity of thought in self and others
  • Constantly strive for self-improvement in the mastery of lean and agile techniques and practices by staying current with developing trends in the industry and share your learnings with those around you
  • Insatiable appetite for learning new things and improving existing ones
  • 10+ years of IT experience in Software Development or Biological sciences
  • Experience with organizational transformation and shifting culture/mindset
42

STC Program Office, Lead Resume Examples & Samples

  • Lead coordination of large and complex HR programs like Process Re-engineering, Driving Change Management initiatives resulting from restructuring, realignments etc. within the scope of STC function as required
  • Perform assessment of current talent landscape and will provide insights, summaries and recommendations to support talent
  • Build and provide access to talent content related to processes, programs that will drive consistency in STC ways of working across GDS
  • Collaborate with global teams to build understanding of the communication framework and drive the same across GDS Talent
  • Drive a collaborative approach in all areas of work
  • Review and document alignment of HR policies and protocols across GDS locations
  • Maintain a strong understanding of key business and Talent drivers that determine EY’s success
  • Ability to build and maintain excellent stakeholder relationships across many different functions and organization levels
  • Ability to work both independently and within teams, including virtual teams, with a focus on our culture and values
  • Good analytical, judgment, tact and decision-making ability along with critical thinking skills
  • Excellent written, oral and presentation communication and stakeholder engagement skills
  • Understanding of standard project methodologies like project initiation, current state analysis, future state design, process design, implementation and projects/ Programs
  • Ability to handle ambiguity and seek solutions with support from stakeholders
  • Strong client focus with the ability to build lasting relationships with key stakeholders
  • Strong understanding of HR processes in a global matrix organization – understanding of the importance of “global mindset”, ability to work people from multiple locations and different cultures
  • Define & design measurement systems to accurately monitor and report performance metrics to leadership reporting
  • Ability to deliver outcomes of the highest quality and is able to overcome risks and issues to ensure timely deliver
43

Medical Office Lead-dallas Resume Examples & Samples

  • Ability to perform multiple tasks in one setting
  • Ability to work both independently and as a team
  • Able to effectively communicate with staff, patients, vendors and other contacts
  • Provides positive, professional customer service to patients, staff, and visitors
  • Able to maintain patient confidentiality while handling all patient personal health information and records
  • Demonstrated working knowledge of health care administration concepts
  • Proficiency in Microsoft Office software
  • Possesses a strong work ethic and a high level of professionalism
44

Office Lead Resume Examples & Samples

  • 5+ years relevant administrative assistant/supervisor experience
  • Advanced Microsoft Office 2007 skills essential
  • Ability to manage multiple tasks and shift priorities as necessary to meet deadlines
  • Ability to prepare presentations including changes, graphics and tables, speaker note and handouts to include proofread for accuracy and finalize documents professionally, strong attention to detail
  • Ability to lead and direct a group of employees in areas such as assigning, mentoring, reviewing progress and accuracy of work, directing efforts and providing guidance on more complex issues
  • Provides advanced administrative support to location professionals, including but not limited to; creating advanced presentations without the aid of a template, drafting proposals with the aid of style tools, , creating and working with advanced spreadsheets using PivotTables, Lookup ,and IF statements
  • Track and coordinate Continuing Professional education, faxing, preparing, distributing and filing documents and photocopying as needed
  • Provides effective leadership to employees and/or teams through: planning appropriate staffing levels; interviewing, selecting, orienting, and training; communicating performance expectations & providing feedback on performance, recognition, coaching, employee counseling reports and/or discipline including termination; creating career growth opportunities and employee development plan
  • Supervises office support staff and schedules workload, ensuring that adequate coverage is available. Helps evaluate support staff performance, and provides coverage for administrative shortage
  • Process corporate and individual tax returns, extensions, estimates as needed
  • Process tax organizers and edit, format and finalize arrangement letters to be sent to clients
  • Process, edit, format and finalize response letters to IRS and state Department of Revenue taxpayer notices as needed
  • Cover reception duties when need arises and manage UPS packages and incoming and outgoing mail
  • Assist with tracking annual budget
  • Routinely compiles, collects, and analyzes moderately complex and confidential data for projects
  • Help support and manage office equipment and supply needs (telephone/voicemail, audio visual, kitchen and office supplies, etc.)
  • Help support/coordinate office building/facility matters (maintenance requests, communications, access cards, etc.)
  • Lead and participate in team meetings and activities
45

Office Lead Migration Architect Resume Examples & Samples

  • Responsible for working closely with our client and developing a long-term strategy for the Office 365 platform
  • Responsible to validate and oversee all activities related to the implementation of Office 365 applications
  • Demonstrate and act as an Office 365 subject matter expert (SME); provide technical recommendations; position best practices and architectural guidance for our client, For example - Solid understanding of Microsoft Office 365 complete ecosystem, clients overall application road-map plus inter-relationships and potential impact of those relationships on the existing and future environment
  • Bachelor in computer science or related experience
  • Minimum of 6-8 years’ experience in large corporate/technical environment
  • Guide and problem solve issues
  • Ability to prioritize based on criticality and urgency of an issue
  • Strong consulting and leadership skills
  • Assertive, not afraid/not shy to speak up – Ability to analyze and present facts in high pressure situations
  • Excellent analytical and organization skills
  • Excellent written and verbal communications in French and English
46

Business Transformation Back Office Lead Resume Examples & Samples

  • Develop a detailed understanding of the Business Transformation project and the SAP tools supporting this project, and coach the AASD organization on these processes and tool
  • Understand implementation timelines, track division activities against the timeline, and ensure AASD meets all commitments to complete deployments schedules. Identify resource shortfalls, and plans to address
  • Represent AASD to ensure that our divisional needs are integrated into the process and business requirements definition, gap assessments
  • Provide support to Divisions Supply Chain during deployments, ensure best practices are implemented throughout each deployment
  • Present status updates to AASD BT Governance on a regular basis. Escalate potential barriers and issues to AASD leadership for resolution
  • Network with counterparts in other divisions to learn and share best practices
  • Coordinate activities associated with US plant deployments
  • Provide leadership for organizational change management and communication
  • Bachelor's degree or higher from an accredited institution
  • Minimum of five (5) years of Supply Chain experience
  • Bachelor's degree in Supply Chain Management, Production Operations Management, Logistics, Business Administration, Engineering or related field
  • Experience with systems implementation projects
  • Experience with other 3M SAP Deployments
  • SAP understanding
  • Broad understanding of 3M business processes including order management, demand and supply planning, procurement, production reporting including understanding of 3M legacy systems
47

Americas Regional Office Lead Resume Examples & Samples

  • Work closely with Head of Real Estate and Workplace Services to develop and implement creative programs, processes, and procedures that reduce short and long term operating costs while growing overall productivity
  • Lead all day-to-day building and office operations for our US locations including, but not limited to, front desk reception, janitorial services internal/external vendor partners, and company event support
  • Run monthly, quarterly, and annual reporting
  • Lead remote office locations and on-site office staff
  • Budgets and forecasts for multiple sites
  • Partner with Catering, Corporate Engineering and Sales (EBC) to ensure event spaces are fitted out, allocated appropriately, and operationally efficient
  • Lead, manage, cultivate, and develop a team of facility professionals and oversee numerous contracted service providers
  • Collaborate with our internal teams to ensure the office properly reflects Dropbox culture & values
  • Manage relationships for O&M vendors including the establishment of POs, the execution of work in line with negotiated contracts, and the identification of cost effective approaches to work
  • Collaborate on lease administration as needed
  • Collaborate on building space allocation and layout
  • Reconfigures and moves as needed
  • Serve as a back up to site Facility Manager as required
48

Associate Principal Provider Middle Office Lead Resume Examples & Samples

  • Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs by: gathering required data through direct observation and/or inquiry and synthesizing data into meaningful observation; analyzing, identifying and problem solving from information sets (issues could be business or systems issues) drawing conclusions from information sets based on analysis, creating hypotheses and presenting recommendations to team; developing client specific requirements, standard operating procedures, functional roles & responsibilities, process flow and userguides.Plan, organize, staff, and direct the day-to-day operations of the Enteprrise Data Warehouse (EDW) and Analytics Office; develop and implement policies and procedures; may have budgetary responsibility and authority
  • Build, share, and maintain expertise within the practice area and client environment, regularly interface with Product, Infrastructure, and Security teams to deliver on customer commitments
  • Contribute to operational readiness, organizational change management, solution capability, packaging, and estimating, planning and delivery management
  • Design and own deliverable artifacts to deliver client value and meet contractual obligations
  • Lead major engagement workstreams and projects to meet milestones on time, and to deliver with high quality and within agreed to budgets
  • Contribute to pre-sales and sales activities
  • Perform personnel management responsibilities including, but not limited to involvement in hiring and termination decisions; coaching, mentoring, and professional development of practitioners; practitioner rewards and recognition; on-going performance management; and evaluation of staff productivity
  • Bachelor's Degree Business Administration, Management Information Science, Health Administration, or relevant field
  • 8+ years' consulting/and or industry experience
  • Ability to travel up to 80% of the time
  • Master's Degree Business Administration, Management Information Science, Health
49

Homestore Office Lead Resume Examples & Samples

  • Assist the Store Manager with daily office duties as requested
  • Acts as cashier, sales order entry and payment processing performing other customer service duties as required
  • Train and mentor other employees
  • Evaluate processes for continual improvements
  • 1 year office experience required
  • 6 years supervisory management preferred
  • Multi-line phone system
  • Researching accounts
  • Ability to work with employees of diverse culture and economic backgrounds
  • Effective interpersonal communication skills
  • Lead and direct others to generate expected results
  • Bilingual (Spanish/English)(written & verbal) desired
50

Opir Program Office Lead-ts / SCI Cleared Resume Examples & Samples

  • Forge trusted advisor status with Senior Government counterparts and display ability to operate effectively in a dynamic / fast moving environment
  • Have command of the OPIR program office portfolio including technical baseline, project schedules, dependencies, risks and cost
  • Advise Senior managers on architectural decisions to include investment strategies, acquisition portfolio priorities, risk assessment of project execution
  • Conduct Strategic planning for both mission architecture needs (technical trade studies, definition of future architecture planning, software service recommendations etc.) and programmatic (Program Budget Guidance, cost estimation, generation of acquisition schedules)
  • Identify and coordinate issues that affect multiple groups within the acquisition office
  • Supervise technical team and ensure alignment to Customer priorities: Provide teams guidance on acquisition decisions, technical options, program plans, requirements management
  • Maintain a high performing staff -- orchestrate training, hiring, skill set assessment, performance appraisals and coordinating with subcontractor hiring managers
  • Must possess an active TS/SCI clearance with ability to successfully obtain a polygraph
  • BS in Engineering, Math, Computer Science or related technical discipline
  • Experience with definition and/or development on large scale systems
  • Knowledge of ground systems performing tasking, planning, scheduling mission management, processing or data management and/or analytics functions
  • Excellent oral and written communication skills to convey technical and/or programmatic assessments
  • Ability to work in a dynamic environment with shifting work priorities
  • Creative thinking; formulation of ideas/strategies to react to a variety of existing and emerging acquisition complexities and Customer Priorities
  • Flexibility and Time Management - Ability to work efficiently in a dynamic environment with constantly shifting priorities and needs
  • 5 years experience in the acquisition of new systems and developing and analyzing system concepts, assessing system design options, analyzing mission and requirements
  • Experience developing program plans for the acquisition of ground systems based on satellite developments (scope definition, cost estimation, schedule analysis etc.)
  • Experience working within or closely with Acquisition Offices; SETA and/or SE&I experience
  • Self starter with ability to create guidance and plans based on limited guidance/information
51

Analyst Project Office Lead Resume Examples & Samples

  • Provide project support in administration of the Program controls, including Meeting Preparation, and Document Repository
  • Ensure all project governance framework referentials are maintained (risk logs, etc.)
  • Manage project mailboxes & calendars
  • Point of contact for administrative actions across locations (holiday calendars, etc.)
  • Maintain the tracking of key controls for the program. Including Costs versus Budget
  • Collate the supporting information in preparation for the Joint Project and Steering committee meetings with all internal and joint stream leaders
  • Develop creative approaches to problem solving
  • Mentor and develop junior colleagues
  • Perform market research and data analysis
  • Finance/Economics or Financial Services Related Degree
  • Ability to travel for extended periods
  • Should have a good understanding of a fully functioning project office – governance, collateral preparation, tracking the budget & resource plan
  • Advanced use of applications within the standard MS Office Suite – especially Powerpoint & Excel
  • Ability to produce quality output under challenging deadlines
  • Good written and verbal communicative skills
  • Able to succinctly articulate difficult concepts at a management level
  • Experience in M&A Project Team
52

Business Office Lead Resume Examples & Samples

  • High School Diploma or equivalency required
  • Minimum of 3-5 year of Administrative/Executive Assistant experience. Prior experience within a healthcare organization preferred
  • Demonstrates problem solving skills, critical thinking and decision making skills. Requires a professional and courteous customer service background and the ability to effectively prioritize, delegate and supervise projects and Administrative office functions to meet established deadlines
  • Has a successful record of adding value to organizations through the proactive analysis and resolution of potential bottlenecks that may negatively affect the organization
  • Demonstrates a record of significantly improving patient experience
  • Possesses superior communication skills, demonstrate the ability to work in a team environment, and be able to effectively direct front and back-end work processes and personnel toward a common goal