Office Specialist Resume Samples

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G Beatty

Granville

Beatty

981 Adalberto Greens

San Francisco

+1 (555) 404 4409

981 Adalberto Greens

San Francisco

Phone

p +1 (555) 404 4409

Experience Experience

Los Angeles, CA

Office Specialist

Los Angeles, CA

Purdy, Greenfelder and Padberg

Los Angeles, CA

Office Specialist

Drafts correspondence; answers questions or complaints and makes adjustments within established limits
Responsible for people Management, including goal setting and providing performance feedback
Assist with hiring process: schedule interviews, arrange for parking, create and maintain internal files, create nametags, etc
Assist with ergonomic assessments, forms management, storeroom ordering, document management and records destruction
Perform reception duties in the FFSOM, including phone routing, guidance of walk-in traffic, student-staff-faculty-public greeting and assistance
Provide input and recommendations on areas of service improvement both from a technical point of view, but also from a process perspective
Responds verbally or in writing to inquiries, complaints or problems and makes necessary adjustments of a non-routine nature

Detroit, MI

Middle Office Specialist

Detroit, MI

Aufderhar and Sons

Detroit, MI

Middle Office Specialist

May manage daily operational activities and supervise day-to-day work of junior level employees (but not a formal management role)
Explore risk mitigating measures and work together with TCF FO in providing financing solutions to clients
Assist in providing quality control for DWAC, Cash Receipt, Transfers and Calls
Developing tactical tools to assist in process
Assist in providing dual control element for opening and process of mail
Supporting coworkers in solving problems and assuring continuity of provided service
Enjoy working in a team and supporting one another to do a better job

present

Boston, MA

Office Specialist, Senior

Boston, MA

Ondricka Group

present

Boston, MA

Office Specialist, Senior

present

Assist in training student worker assistants on Room & Course Scheduling
Assist with department hiring process: departmental contact, schedule interviews, arrange for parking, create and maintain internal files, create nametags, etc
Assists with planning and coordination of Desk Manager, Desk Assistant, and summer staff training
Creates and manages student worker schedules
Assists with specialized or difficult work activities of other staff members
Prioritizes his/her workload to meet work unit operations
Reviews and resolves problems and provides assistance to others

Education Education

Bachelor’s Degree in Office Occupations

University of Cincinnati

Bachelor’s Degree in Office Occupations

Skills Skills

Ability to establish and maintain good working relationships with others
Regular interruptions while performing highly detailed data input and other assigned duties
Experience with organizational skills, attention to detail and good use of time
Demonstrated ability to draft, read, edit and proofread a wide variety of documents with attention to accuracy and detail
Excellent computer skills including proficiency in the use of Microsoft office software (such as Word, Excel, and Outlook)
Excellent organizational skills and attention to detail
Strong ability to multi-task and keep up with fast-paced work
Able to quickly and competently adapt and learn new procedures and skills
Ability to manage multiple tasks with interruptions as well as manage a heavy workload with competing deadlines
Excellent verbal and written communication skills

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Asset Management Derivatives Middle Office Specialist Resume Examples & Samples

Process collateral to or from trading desk to internal systems/custodians
Collateral Management support for all departmentally supported products (OTC, Futures, Prime Brokerage, TBA)
Prepare and distribute instructions to custodians/brokers
Evaluate collateral requests for reasonability
Resolve outstanding breaks with brokers and custodians
Ensure settlement of daily collateral transactions and resolve issues
Update procedures for processing collateral transactions
Create and submit reports to clients and internal counterparts
Prime Broker support entailing cash movements
Potential other OTC/Futures responsibilities within the team
Trade Support type responsibilities such as trade confirmation, settlement
Testing of all core applications
Projects
Bachelor’s degree in Accounting, Finance or Business
Collateral experience desired
Trade Support experience desired
Derivative and MBS knowledge a plus
ISDA, CSA, MSFTA, MRA, Futures Agreement documentation experience a plus
Buy Side experience preferred

Middle Office Specialist Resume Examples & Samples

Minimum 6 months experience in institutions linked to capital markets,
Excellent verbal and written communication skills,
Computer skills, MS Office environment knowledge (very good knowledge of Excel),
SWIFT knowledgewill be an asset value
Higher education- economic profile,
Fluent English (spoken & written),
Ability to work in high stress fluid environment,

Middle Office Specialist / Expert Resume Examples & Samples

Very good command of English and excellent communication skills due to daily contacts with global brokers/custodians/3rd parties located in different countries
Knowledge in construction and functioning of different financial instruments will be helpful to understand and manage daily operational process
Experience in custody, brokerage operations or fund administration will be an asset as the parties involved in the process are: Custodians, Brokers, Funds and their managers
University degree in Economics or Science (students of last years of studies are also welcome)
Knowledge of SWIFT standard would be advantageous
Strong analytical skills are needed whilst using internal platforms and other tools (MS Excel skills on Intermediate level), knowledge of VBA would be advantageous
Being focused on details and ability to handle numerous and various tasks under tight deadlines due to processing highly critical transactions
Ability to work as part of the team in order to deliver results
For Experts positions – experience in process improvements and projects will be an advantage

Private Banking Investments Middle Office Specialist Resume Examples & Samples

Provide outstanding customer service to our internal clients - Relationship Managers, Advisors, and Product Managers
Develop, propose, and implement ideas for process improvements
Desire to ask questions and improve processes
Direct Private Banking experience a plus

Chief Operating Office Specialist Resume Examples & Samples

Contribute to the annual budgeting process for Investment Bank (IB) Operations globally for both compensation and non-comp expenses with focus on the Trade Validation and Control, Operations Control and Regulatory and Americas regional Operations
Manage overall financial and headcount budgets for the respective business areas Management Operations
Work with Shared Service Finance to monitor actual and forecasted spend against budget for all line items on a monthly basis
Manage and track headcount FTE (full-time employees) against budget and approved hiring plans
Manage and track all headcount reductions against budget
Oversee deployment processes and plans
Assist in preparation of materials for key senior Operations Board meetings, including review and monitoring of all monthly financial and headcount information, hiring plans, IT Change books of work and progress on control metrics (Key Risk Indicators - KRIs and Key Performance Indicators-KPIs)
Assist in the advancement, development and delivery of the Target Operating Models (TOMs) for Operations including TV&C and OC&R
Assist TV&C and OC&R in preparing for onsite, management meetings, forums, etc
Responsible for leading, reviewing and delivering all management presentations, town halls, etc for areas being covered
Contribute as needed on COO-led initiatives and projects, including communication, training, talent development, deployment, Business Continuity Planning (BCP), financials, etc

O&t-senior Hedge Middle Office Specialist Resume Examples & Samples

Middle Office support for trading operational issues on behalf of our hedge fund clients
Booking and maintaining new trades and amendments (OTC and Listed), as well as monitoring exceptions
Review term sheets and electronic/long confirmations and affirm/confirm OTC trades and settlements on behalf of our clients
Liaising with various parties such as Dealers, Fund managers, Prime Brokerage, OTC counterparties regarding trade issues, affirmation and settlement queries
Preparation of Client reports including P&L, risk and regulatory reporting
Review and complete trade, position and cash reconciliations, including resolving breaks
Understand the structure of each non generic trades including OTC and bank loans, working closely with IT and the business to ensure smooth transition of new exotic trades
Previous related operations experience in the Financial services industry, preferably in middle and back office roles
A good understanding of investment management process and operations
Solid knowledge of OTC derivatives such as CDS, IRS, Swaptions, etc, including trade lifecycles
Working knowledge of vendor platforms: Markitwire, DTCC
Strong communication and interpersonal skills, and ability to work under pressure
Good working knowledge of Excel functions and macros
Geneva and Calypso experience is an advantage

Middle Office Specialist Resume Examples & Samples

Contacting brokers or review electronic trade matching to ensure domestic and international trades (Fixed income and Equity) are matched on key trade information. This includes confirming various security types, such as Corporate Bonds, Government bonds, Spot and Forward currency transactions, and Equities. Instructing the custodians timely to ensure settlement
Running daily exception reports and review failed or unmatched trade reports to minimize risk to the Operations Department
Working with external vendors (such as OMGEO/CTM and GTSS) to match and allocate trades with brokers
Review currency forwards, confirm and instruct on the gain/loss calculation to custodians
Managing relationships with Brokers, Custodians and traders to ensure professional working relationships. Identifying trends of failed trades to reduce risk for missing or incorrect instructions, or system limitations
Providing testing of systems, generate ad-hoc reports and assist in miscellaneous projects, as needed, for enhancements or regulatory requirements
A bachelor’s degree in Business or Finance or equivalent working experience
Knowledge of the securities market and the trade settlement process
Working knowledge of the investment process, including Marketing, Compliance, Accounting and Administration
The ideal candidate will possess solid technical skills, the ability to work in a team environment, and a high attention to detail. The ability to work under pressure, meet daily deadlines, multitask, prioritize and communicate technical information to internal/external sources are also strongly preferred characteristics
Ability to prioritize a heavy workload, strong problem identification, research, resolution capabilities and decision making skills
Ability to complete work accurately and timely

Finance Front Office Specialist Resume Examples & Samples

First level university degree with a focus in business or economics recommended or equivalent experience (Accounting Background
Good business application skills (e.g., Microsoft Excel)
English and Portuguese are required

Programme Management Office Specialist Resume Examples & Samples

First level university degree or equivalent experience; may have advanced university degree
Typically 2-4 years of experience in an IT based project environment, either as business analyst or project lead/manager
Additionally, though not mandatory, experience in Global Trade Functions - Customs Regulations/Practices and/or Export Controls (eg. Technology Transfer. Export Licensing, RPL Screening, etc...) as Administered by US Export Administration Regulations
Strong understanding of supply chain processes (plan, source, make deliver)
Very strong analytical and data modeling skills
Very Strong communication and influencing skills; mastery in English and local language
Proven relationship management skills
Strong knowledge of Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling
Strong project management skills to lead cross-functional teams; recognized as Subject Matter Expert
Strong business acumen and technical knowledge within area of responsibility
Strong Understanding of HP's overall supply chain strategy
Good understanding of national and international trade requirements to align customs/trade function with business objectives
Developed leadership skills including team-building and conflict resolution and management

Middle Office Specialist Resume Examples & Samples

Attend relationship calls and communicate data in a concise and effective manner
Proactive actions targeting at minimising processing risk
Participate in business initiatives, client on-boarding and document new processes

Middle Office Specialist Resume Examples & Samples

Drive strategic and tactical change initiatives through to completion. Deliver quantitative results
Liaise with other Sales, Trading, Product Control, GRU, and ETD to manage queries and resolve issues in a timely manner
Develop relationships with counterparts in EMEA and APAC in order to implement best practices approach
Act as a point of escalation and senior face off to front office equities businesses
Develop MIS that can be leveraged to drive process and behavioural changes in the F2B
Act as a role model by exemplifying the core behaviours of Integrity, Collaboration, and Challenge
8-10 years of experience in Middle Office or Operations role
Thorough understanding of Cash and Derivative Equity Products

Senior Middle Office Specialist Resume Examples & Samples

Provide leadership and take an active role in the development of the newly formed Middle Office into a strong, high performing function
Oversee all Middle Office processes including daily pricing and valuation, limit monitoring, various reporting and analysis, investigation of issues. Ensure appropriate controls and efficient process design with a high degree of accuracy. Participate in various forums ensuring appropriate risk management approach
Develop and prepares detailed reports and presentations, for review by various levels of management, and will be responsible for providing periodic updates of activities to the Capital Markets Risk Management Committee
Working directly with multiple trading desks, including Foreign Exchange, Interest and Commodity Derivatives and Syndications, monitor trade flow to ensure trades are captured and documented properly, are within market and credit limits, and matching trades are executed according to policy
Develop, produce and check sensitivity metrics report. Provide other periodic and ad hoc reporting as requested, including all risk monitoring and governance reports. Tallie and log operational losses
Monitor the work flow to ensure successful completion of the day-to-day requirements. Escalate any issues as necessary
Create process efficiencies and collaborate with the Compliance and Risk Management teams to ensure risk is properly mitigated. Consider alternate workflows and internal process improvements
Troubleshoot issues, including instrument set-up, valuation, pricing and exposures

Middle Office Specialist Resume Examples & Samples

Minimum 6 months experience in institutions linked to capital markets
Computer skills; MS Office environment knowledge (very good knowledge of Excel)
Languages beneficial
Fluent English required
Be able to work as part of the team

Middle Office Specialist Resume Examples & Samples

Contacting brokers or review electronic trade matching to ensure domestic trades (US Dollar Fixed income and Equity) are matched on key trade information. This includes confirming various security types, such as Corporate Bonds, Municipals, Bank Loans, and Equities. Instructing the custodians timely to ensure settlement
Working with external vendors (such as ClearPar) to allocate trades
Reviewing funding memos and assignment agreement prior to settle date
Periodically reviewing administration details, making sure delivery instructions and contact details are current
1+ year relevant work experience
Bachelor’s degree in Business/Finance or equivalent working experience
Demonstrated knowledge of the securities market and the trade settlement process
Working knowledge of the investment process, including Compliance, Accounting, and Administration

Temirtau Rep Office Specialist Resume Examples & Samples

Experience in currency control and customer service as a plus
Intermediate English
Able to work under pressure and meet deadlines

Office Specialist Resume Examples & Samples

Facilitate the Bank's joiner/leaver process
Responsible for maintenance and adds/deletes for telephone and access control systems
Perform routine maintenance on various systems and office equipment
Manage front desk responsibilities

Middle Office Specialist Resume Examples & Samples

Foster strong working relationships with internal/external stakeholders, including Oversight teams, by demonstrating committed inclusion in relevant forums, projects, business developments,
Support high quality of service delivered by the team,
Challenge the status quo, display initiative and innovation,
Support colleagues and peers during peak volume periods and other absence,
Perform root cause analysis of common discrepancies between client and broker’s instructions,
Ensure all Team procedures are updated, completed and maintained across all Clients and processes,
Ensure all issues / potential issues are escalated appropriately and in a timely manner,
Encourage positive and professional working environment,
Ensure all mandatory training is completed,

Program Management Office Specialist Resume Examples & Samples

MS Office Suite of Products (Excel, Project, Word, and PowerPoint)
Background in NA Delivery disciplines (project management, change management, process management an asset)
Critical and analytical thinking
Relationship management
Influencing and negotiation

Middle Office Specialist Resume Examples & Samples

Ensure the timely and accurate account set-up and maintenance within our Lotus Notes Account Master
Research and resolve all inquiries related to account data and details
Monthly class actions processing to our third party vendor
Daily position reconciliation between trading and accounting systems
Systems used include Lotus Notes database, Aladdin, LVTS, PAM/PFI, Invest One, GIM, Golden Source Security Master, Bloomberg and many proprietary databases
College degree or equivalent experience working in the investment industry in financial/fund accounting, finance, or middle/back office processing
High standards for accuracy and attention to detail, as well as strong written and oral communication skills
Ability to build relationships and work within a team environment to meet daily SLA’s
Knowledge of multiple security types, the securities market and trade settlement would be a plus
Some knowledge of MS Access, MS Excel and Lotus Notes database preferred

Front Office Specialist Resume Examples & Samples

Greet patients and visitors and directs them accordingly
Obtain authorization as needed to process patients for services needed
Check out patients either via system or manually according to procedure and distributes records according to the Employer’s protocols
File paperwork, medical records and correspondence according to defined company procedure

Middle Office Specialist Resume Examples & Samples

You are responsible for ensuring that you are fully aware of and adhere to internal policies that relate to you, your business or other businesses for which you have any level of responsibility
You are responsible for managing, controlling, and escalating risks to management within the scope of the position
You are required to understand and comply with the firm's operational policies and procedures as they apply to your role and responsibilities
You are required to act with integrity and skill, care and diligence in carrying out your duties. Your actions should always be able to satisfy high standards of integrity
Observe proper standards of market conduct. Responsibility to ensure that you take reasonable steps to be fully aware of, understand and comply with all regulatory requirements from all regulatory bodies that are applicable to your business
You are required to endorse and grow the firm�s Compliance and Risk culture in order to mitigate the risk of adversely impacting the firm's reputation
You are required to observe the highest standards of confidentiality to avoid inappropriate disclosure of client and firm information

Integrated Middle Office Specialist Resume Examples & Samples

1) Total focus on service to our clients - internal and external
2) Full accountability in managing risks on behalf of our shareholders
3) Absolute commitment to providing the right quality of services at the lowest possible total cost
4) Staying alert to the changes in our industry and our firm and having the mindset and skills to lead through these changes

Program Management Office Specialist Resume Examples & Samples

Serving as the administrator for PMO process metrics and measures of effectiveness
Working with the ME PMO discipline chiefs to provide logistical support for major (executive and customer) meetings
Managing the Rolling Action Item List (RAIL)
Tracking the ME PMO inventory of processes as these are being developed and evolving
Managing media improvements and access to the web, training, processes and tools
Managing the PMO roster and various distribution lists
Helping to develop a visibility dashboard of performance metrics
Supporting ME PMO ACE projects, especially those associated with EVMS improvements, CARs, and PMO Skills
Participating in continuous improvements through the use of ACE Operating System

Middle Office Specialist Resume Examples & Samples

Ensure the timely and accurate entry/trade flow of domestic, foreign, derivative and currency transactions for all product types
Research and resolve security and trade errors, importing of trade activity for sub-advisors, processing of corporate actions and class actions
Daily position reconciliation between trading and accounting systems, as well as broker and account mapping
Systems used include Aladdin, LVTS, PAM/PFI, Invest One, GIM, Golden Source Security Master, Bloomberg and many proprietary databases
The ideal candidate will possess a background in financial/fund accounting, finance, or middle/back office processing
College degree recommended, but not required

Operations Back-office Specialist Resume Examples & Samples

Daily extract, prepare and analyze orders on DW, higlighting delayed orders with each status (Pending, Confirmed and Complete)
A) For pending fraud hold status delays, send daily a list to Cybersource team asking them to complete delayed reviews urgently
B) For pending status, check inventory available on Adirace and DW and report to the Manager
C) For Confirmed status, look for all the orders individually in each step of Adirace, e-com import, e-com log, sales orders, invoices and invoices aprovals and check reporting what is happening with each order
Prepare a report with all the issues aligned with the manager and send to the team to fix (Tax Team, IT team, WHS Team, Marketing)
Daily prepare the reports to returns process between WHS team a CSR with pending and complete status
Daily prepare the report matching refunds quantities and amounts made in DW with workflow CRM and inventory
Daily check Carrier reports to identify delays
Support local risk management and reporting
Report Management
Analytics
Conflict solving
Excel Proficiency, WMS, ERP and e-com knowledge
University Degree
Experience in Operations

Integrated Middle Office Specialist Resume Examples & Samples

The MO function will support the residential warehousing business as well as the real estate finance commercial loan business and legacy desk
The function will primarily be responsible for the lifecycle management of the commercial loan product, lifecycle management for the legacy positions and the risk reporting for the residential warehouse finance desk
The MO will be responsible for overseeing the cash management and funding's as well as the securitizations/sales of the commercial loan product
The MO will generate and serve as gatekeeper for the weekly residential loan finance risk reporting
The MO will perform and own all critical core controls as well as the end of day risk reporting to senior management

Integrated Middle Office Specialist Resume Examples & Samples

Ensure accurate and timely lifecycle event processing of Cash and Derivative Equity products
Validate Listed instrument static data and process any adjustment related to corporate actions within the primary Equity's risk management system
Monitor and remediate key controls and reconciliations in order to mitigate operational risk
Provide insight of booking models and controls for any new business or trade flows
Effectively manage queries from internal partners in a timely and concise manner
Develop relationships with counterparts in other regions in order to implement best practices globally
Strengthen relationships with various Trading Desks by providing superior client service and regularly seeking feedback
Drive continuous improvement within the role. Deliver quantitative results
Communicate clearly, concisely, and effectively to all audiences
Increase STP (Straight through Processing) rate of all products by actively engaging IT and Change teams
Adhere to escalation procedures within the Equities Integrated Middle Office

Middle Office Specialist Resume Examples & Samples

Supporting steady state business activities and adherence to the defined and agreed Product Taxonomy Operating Model
Developing business operating model to meet new and changing client requirements
Managing daily resolution of product classification exceptions and management reporting
Maintaining integrity of the taxonomy data
Implementing functional enhancements to the service application as required to support consumer requirements
Testing of PTX code promotions for releases and business readiness testing
Developing tactical tools to assist in process

Integrated Middle Office Specialist Resume Examples & Samples

Face off to FO and Ops Stakeholders for the multi-asset class middle office function
Excellent problem solving skills & analytical skills and the ability to present ideas/solutions clearly and concisely
Day to Day desk support – including trade validation, trade life cycle management, reconciliations, PnL, and all trade dated controls
Interactions with Regional MO teams, Management as well as Trading/sales/COO at moderate level
Manage ad-hoc global and regional deliveries (Reporting, RCA, booking model design etc)
Potential to also covers Rates, Credit and FX/Bonds for the APAC FRC business
Solid interpersonal and client-relationship skills
Good communication and presentation skills
2+ years FICC middle office experience or related function (Preferably have Credit / Structured derivatives experience from a IB)
Self-motivated and able to influence/motivate others
Must be passionate about driving change and have the ability to consistently deliver. Ability to manage numerous projects simultaneously and understand how to prioritize
A high level of energy and commitment to support the business during a period of expansion. An ability to be flexible and proactive in solving problems and issues for Operations staff. Must have a ‘can do’ approach

Program Management Office Specialist Resume Examples & Samples

The opportunity to be part of the key strategic change programs within the Investment Bank, with front to back and global reach
Detailed exposure to the banks key systems and downstream change programs and consuming applications
Exposure to senior stakeholders across multiple divisions across both the front and back office
Program Reporting – preparing collating and quality assuring packs for Program Status, Board and Steering Committee meetings. This will include arranging, attending and taking minutes of key meetings. In addition, tracking and getting updates on actions from project meetings to ensure they are closed out by the due date
Risk and Issue Management – managing, tracking and following up on Programme Risks and Issues
Resource Management - track current and future Program resource assignments and highlight management actions required, this may involve liaison with key suppliers to ensure appropriate contracts are in place
Delivery Management - Formally track and maintain control of any changes to the Program's key deliverables
Program Communications - Own and maintain the Program Portal and sharepoints, ensuring content is kept current and scheduling and participating in program communication meetings
Ad hoc support - Be prepared to support Planning, Supplier Management, Change Control and Financial Management processes when necessary
Developing knowledge of the Investment Bank
Developing a specialist Project Management Office (PMO) shared service group driving PMO excellence throughout Credit Suisse's major change programs
Joining a high performing team of Project, Program and Portfolio Management professionals in Wroclaw - a clear success in the bank

Office Specialist Resume Examples & Samples

Core Exchange messaging work (mainly focused on O365/On-premises Exchange integration, identity management, service delivery and management, incident/problem triage of managed services)
Working with engineering and Operations staff to test, implement and transition new services, or upgrades to existing services in the Exchange and O365 space
Support for the various existing services such as end user Mailbox provisioning, shared mailbox service, O365 integration and Exchange online service ownership
Provide input and recommendations on areas of service improvement both from a technical point of view, but also from a process perspective
Responsible for certain technical and non-technical deliverables within assigned projects and areas of responsibility, including collaboration with solution architects, engineers, operational staff and project managers
Reporting and Key performance indicator (KPI) statistics gathering to complement service ownership
A Bachelor’s degree
Experience with Identity and Active Directory attribute management as it relates to messaging (user objects, shared mailboxes, distribution lists, and contacts)
Experience with integrating internal infrastructures with Office 365 cloud environments, including security and RBAC models
Provisioning and synchronization technologies such as MMSSPP, Forefront Identity Manager 2010, AADSync
Good understanding of Azure and Active Directory in a multi forest/domain infrastructure, including authentication and authorization principles
Experience with Microsoft Exchange 2010 or above in large enterprises
Windows and Exchange PowerShell scripting skills
Strong documentation and troubleshooting skills

Office Specialist Resume Examples & Samples

Conducts daily banking responsibilities
Communicates effectively with AHQ Sales Audit via phone and e-mail
Provides feedback on balancing and procedures to Frontline (Cashier/CS) employees. Notifies management of any questionable discrepancies
Coordinates and conducts daily membership entry and updates
Assists with employee records and time keeping
Prints and routes/posts reports in a timely manner
Organizes and cleans office
Trains Operations Staff as needed
A detail orientation in performing accurate transactions and in following REI policies and procedures
Ability to communicate effectively and cooperate with others
Uses effective work methods and consistently meets commitments
Employs sound judgment and decision making skills
Effective communication skills-- clear, concise, and positive

Middle Office Specialist Resume Examples & Samples

Contacting brokers or review electronic trade matching to ensure Swap trades (US Dollar and foreign fixed income and Equity derivatives) are matched on key trade information. This includes confirming various security types, such as Options, Futures, Swaps and Mortgage Back Securities. Instructing the custodians timely to ensure settlement
Working with external vendors (such as Markit, DSMatch and Bloomberg) to confirm trades
Reviewing swap paper confirms
Confirming Mortgage back securities such as TBA’s, Specified and CMO’s
Associate (2-year) degree or equivalent
Quantitative skills with the ability to use statistical analysis and modeling
Strong knowledge of business operations and processes in one or more areas
Ability to communicate effectively on recommendations and analysis results, and establish and maintain strong relationships across the organization
Applies computer analysis techniques
The ability to work under pressure, meet daily deadlines, multitask, prioritize and communicate technical information to internal/external sources is also strongly preferred characteristics

Middle Office Specialist Resume Examples & Samples

Investigation of discrepancies between the above
Sending and monitoring the settlement/payment instructions to custodian banks
Supporting coworkers in solving problems and assuring continuity of provided service
Providing training and introduction for new employees
Ensure all mandatory training is completed within deadline

Ragbrai Office Specialist Resume Examples & Samples

Function as the main point of contact for general correspondence related to registration and merchandise
Answer phone calls and emails from customers in a timely manner
Prepare for the ride by entering all applications into our database, input and retrieve rider, club and town contact information and work closely with the temporary staff in wristband packaging and the maintenance of the registration process
Work closely with the RAGBRAI Director, Assistant Director and Merchandise and Media Manager during events to include set-up and tear down
Work at events, meetings and travel to the summer RAGBRAI event
Complete merchandise fulfillment, particularly from walk-in traffic and keeping our merchandise area well stocked is also an important responsibility of this position

Middle Office Specialist Resume Examples & Samples

Bachelor's Degree in finance
3-6 years of experience with a fixed income hedge fund
Working knowledge of CDS, bank loans, fixed income bonds, IRS, FX, TBAs and Futures
Strong proficiency in major currencies and NDFs for FX spot, forward and FX options
Firm understanding of processing US Treasury, Eurodollar and Fed Funds Futures and Options
Ability to verify and substantiate portfolio margin across an array of products
Detailed understanding of how all P&L components are calculated

Integrated Middle Office Specialist Trial Balance Services Equities Resume Examples & Samples

Quantitative skills and technical acumen
The individual must be practically minded and have a logical, systematic approach to delivering work. The ability to work flexibly to meet deadlines in a challenging environment is a pre-requisite
Able to identify risks and issues using logical analysis and conceptual thinking to resolve problems
Will have communication skills (both verbal and written) needed to work with others in Corporate Centre and in the IB. Able to demystify technical matters by adapting his / her communication style to the audience at hand
Demonstrates the leadership impact to deliver strongly on mandates by using influencing skills and working across an organization
Able to work effectively in a team, drawing on resources within the team to deliver results efficiently, adhering to deadlines. Also able to manage and coach effectively
Have acquired experience of working closely with an established Middle Office in a model with well-defined roles and responsibilities
With the offshoring that is already underway, the individual will also bring experience of managing effective offshore relationships within a Finance function
Degree in Finance, Economics, Maths
Accounting qualification would be a plus

Ops-middle Office Specialist Resume Examples & Samples

Creating and sending pre-confirmation using in-house applications
Communicating with external clients via e-mail and phone regarding confirmations and settlement status
Setting up new accounts in internal systems by referring client fund information
Updating clients' SSI whenever required
Resolving breaks in reconciliations of intersystem and market data
University degree or equivalent qualification
Strong communication skill in both Japanese and English to manage inquiries from traders and clients
Good teamwork
Strong analytical and problem solving skills and good attention to detail
Proficient in Microsoft Office (especially Excel)
2-3 years of working experience in Financial industry
Securities Sales Representative [JSDA] Class 1 or 2

Programme Management Office Specialist Resume Examples & Samples

Supporting and maintaining portfolio, programme and project level governance control procedures for managing portfolio wide initiatives, such as resource utilisation, change control, financials and portfolio development and maintenance
Producing and analysing portfolio, programme and Project Level Reporting to ensure projects progress against key criteria such as cost, schedule, risks, issues and benefits is accurately reflected
Identifying trends and improvement opportunities, highlighting proposed action plans to senior management
Supporting and maintaining project management methodologies, to ensure a consistent approach to project delivery is taken across the portfolio, through the use of project management tools, processes and practices
Encouraging an environment of continuous improvement across the portfolio
Ensuring alignment and compliance to the programme governance framework
Training, coaching and mentoring project and programme managers, in relation to methodologies, delivery processes and best practices in order to continually develop skills and capabilities
Working with the appropriate stakeholders and supporting business management procedures, to ensure accuracy in financial reporting and ensuring the tracking and monitoring of actual to budget
Completing quality assurance review checks to monitor the quality of project reporting and deliverables, to drive improvements across the portfolio
Proactively highlighting and escalating delivery risks and issues to senior management, providing an independent view of project and programme health
Providing system administration for key applications within the project delivery tool set, assisting in tool development and team training
Supporting the development of an environment where people management and development is the number one priority
Actively supporting the Chief Operating Office (COO) strategy, plans and values
Taking ownership for your own career management, seeking opportunities for continuous development of your personal capability and performance contribution
Ensuring the documentation and tracking of all requirements, plans, risks, issues, actions, costs, schedules, benefits and other related project artefacts
Supporting the CTO team with ad-hoc tasks such as facilitating meetings and minute-taking

Integrated Middle Office Specialist FRC TCS Resume Examples & Samples

Primarily a trade support role with embedded vendor management as well as change management from the RTB perspective. Key responsibilities include
Validate completeness and accuracy of the trade population and market data
Manage lifecycle events by notifying, actioning and validating accuracy and completeness
Manage and escalate the operational risk of controls run by the onshore and offshore teams
Face off to Front Office, COO, Operations and other control functions in order to support the business requirements. Work closely with the desk to ensure our levels of control are continuously being questioned and improved
Participate in front to back operating committees, production calls and offshoring forums to ensure that dependencies to processes are understood, performance is assessed, and key risk areas are managed in accordance with risk appetite
Partner with the business to manage and facilitate new business initiatives
Participate in strategic change initiatives by acting as subject matter expert. Take ownership of a delivery of a major tactical and strategic change within the multi-asset class middle office function
Excellent problem solving skills & analytical skills and the ability to present ideas/solutions clearly and concisely; ability to re-engineer processes by leveraging existing global / regional systems and models
Take an active role in transformation initiatives

Smartwool Office Specialist Resume Examples & Samples

Bachelor Degree in relevant field preferred or equivalent work experience
1+ years of business experience
Exceptional interpersonal, written and verbal communication skills
Must possess exceptional organization skills
Ability to multi-task with high attention to detail and accuracy
Strong working knowledge of Microsoft applications (Word, Excel, Outlook, PowerPoint)

Integrated Middle Office Specialist Resume Examples & Samples

Co-ordinating new fund launches across various operational teams and ensuring complete and accurate set up for funds within UBSs systems
Running daily controls for structured fund and associated hedging activity – investigating the root cause of breaks and closing out risk within acceptable timeframes
Providing a point of contact for sales, trading, structuring teams and clients for the resolution of front to back risk and processing issues
Identifying risks and control gaps across activities and processes, taking ownership and proactively closing out risk
Escalating key risk issues according to the control and governance framework
Knowledge of Investment Bank front to back environment. - Ability to identify control gaps with a control minded approach to develop solutions. - Ability to co-ordinate and consolidate information from multiple sources. - Strong leadership and interpersonal skills - Organised mind-set with strong planning and analytical skills. - Strong Excel skills. VBA would be desirable although not essential - Good system skills and ability to work with IT partners essential

Trade Capital Markets Back Office Specialist Resume Examples & Samples

Assisting in managing all financial account entries and reconcilements within these areas
Confirm and settle all contracts with interbank counterparties and customers
Provide payment notifications with customers for floating rate settlements
Manage incoming non-U.S. dollar denominated foreign currency wire activities
Generates and provides risk management reporting of all commodity derivatives and foreign exchange transactions including spots, outrights, swaps, exotic options, collars and complex cross currency swaps
Interact with business customers, beneficiaries, affiliates, branches, correspondents, and other departments to solve problems, answer questions, and ensure superior customer service. Receive and handle phone calls accurately, promptly and courteously. Acts as an advisor on matters of import/export operations, and federal and foreign regulations. Skilled in negotiating language to be used in letters of credit to mitigate risk for both our customer and Associated Bank
Works closely with customer and internal colleagues to ensure all documentation needed is received. Validate daily balancing spreadsheet to GL and broker reports . Monitor all GL reports provided by ABC Reconciliation teams. Coordinate completed work to be imaged for records purposes. Assist customers on any miscellaneous items they may have. Research customer related and intra-bank issues, recommend a solution and provide additional follow-up. Collect/Release collateral that is required to be posted on applicable derivative products. Provide Mark to Market/revaluation reports to customers upon request
Working knowledge in the operational delivery of international banking products. Understand and be compliant with international rules for trade finance including but not limited to UCP 600, UCP 500, ISP 98, incoterms. Ensure compliance with company policies as well as local, state and federal regulations. Act as liaison as necessary with other organizations and relevant authorities, concerning audits and examinations. Respond to SWIFT updates and changes, Office of Foreign Assets Control and other regulatory agency recommendations by proposing and testing new system changes with IT, notifying external vendors of changes and modifying internal procedures and policies to reflect the changes to ensure the integrity and safety of the bank is intact. Perform regulatory reporting through the DTCC of all derivative activities across Capital Markets
Process timely trade finance transactions including draws on letters of credit, language negotiations with beneficiaries, customers, and attorneys. Acts as an advisor on matters of import/export operations and federal and foreign regulations. Must solve timely issues on transactions related to Anti-boycott compliance, Office of foreign asset control positive hits, Fin-Cen, Red Flags i.e. look at commodity being traded, is it typical for that customer, is it typical for that product to be on the shipping route the goods took, does the pricing of the commodity make sense. Ensure proper input of data as it relates to transaction processing, i.e debiting/crediting deposit accounts, general ledger and wire payments
Settle counterparty and customer contracts via SWIFT, ACH, Fedwire, or internal DDA. Create and send reset notices for Interest Rate Swaps and Commodity Derivatives. In conjunction with vendor systems, verify applicable USD and/or foreign currencies to be settled . Monitor multi-currency Nostro accounts by investigating variances, monitoring account balances and resolving variances by researching computer reports and systems to ensure accuracy of the bank’s financial records. Maintain Foreign Exchange, Interest Rate Swaps, and Commodity Derivatives contracts using the appropriate vendor system or internal method
Examine Capital Markets product revenue streams by researching computer databases, paper tracking systems and communication with external vendors to provide cost saving and revenue generation product recommendations. Monitor all profit and loss reporting by use of computer databases, paper tracking systems and internal and external reports to ensure all revenue is accounted for an the accuracy of the bank’s financial records
Provide assistance in the implementation and update of International Banking systems Provide feedback on vendor relationships as they relate to the delivery of international banking products
Attend seminars as needed to remain current on international processes. Assist in cross training on International products and services. Stay current on new policies as it relates to Capital Markets and present all possible risks and violations of policy to the Asset Liability Committee and Corporate Board via daily and monthly reports

Portfolio Management Office Specialist Resume Examples & Samples

Assisting with the further rollout of best practice project management disciplines, within the Portfolio as an operational discipline
Improving the skill level and capabilities of Project Managers within the Portfolio
Supporting and monitoring the progress of project management improvement’s within the Portfolio
Supporting the roll out and compliance to central Project Management Office (PMO) practices, across key control and governance procedures
Providing a PMO support function
Administrative and project management training support
Monitoring and assessing delivery against targets
Reporting project progress and status using a common format and consistent content including risk & issues, scope management, schedule summary and budget
Tracking resources and reporting to Management on resource allocation, demand and forecasts
Supporting vendor management and tracking
Supporting stakeholder relationship management and communication
Supporting/leading the annual Book of Work process
Supporting the Programme Director, with the roll out of governance controls within the organisation

Derivatives Middle Office Specialist Resume Examples & Samples

Knowledge of trade routing, portfolio management and reconciliation processes
Knowledge of Securities: Need to know basics including: bank debt, equities, fixed income, standard derivatives and where to look for information on others
Knowledge on OTC’s a distinct advantage
Knowledge of securities
Proven professional skills, 3+ years experience in hedge fund accounting/Middle Office operations or similar role

Integrated Middle Office Specialist Resume Examples & Samples

Knowledge of SPV Structured Credit Deals
Familiar with complex legal structured credit documentation (ISDA, CSA, ...) and able to transpose deal requirements in monitoring tools
Excel proficient and VBA knowledgeable
Expert at building network and connections
Able to respect tight deadlines and prioritise

Middle Office Specialist Resume Examples & Samples

Be passionate about doing a good job, possessing a ‘Hands-on’ and ‘can do’ mentality; be highly self-motivated
Enjoying working in a team and supporting each other to do a better job
Love details (but not losing sight of the big picture), be systematic and organized
Possesses good analytical skills, with an ability to understand the intrinsic transactional risks
Good knowledge of trade finance
Good knowledge of MS Office applications (particularly EXCEL)
A minimum of 3 to 6 years of related experience will be needed

Trade Management & Middle Office Specialist Resume Examples & Samples

Take active part in the core trade capture functions including trade capture, query resolution, client support with primary focus on OTC Derivative transactions
Liaise with multiple stakeholders to assist with queries as well as in review, reconciliation and processing of any other items
Manage, review, monitor and take action on daily items/tasks assigned
Take ownership over investigation and resolution of exceptions/fails/breaks raised by all Front-to-Back departments that support the business
Ensure all incoming inquiries and subsequent resolutions are executed according to established service levels
Develop a change mentality, always striving for improvement in the processes and services of the role
Ensure all procedures are updated, completed and maintained across all Clients and processes
Assist with high quality of service delivered by the team
Continuously develop product and system knowledge, to ensure processes and controls are in place to minimize operational, settlement and market risk

Trade Management & Middle Office Specialist Resume Examples & Samples

Participation in the core Trade Management functions including trade capture/validation, oversee report monitoring, query resolution, client support, trading risk/Profit and Loss validation
Products include: Credit Default Swap, Bonds, Interest Rate Swap, Options, FX
Management and facilitation of all trade lifecycle events – e.g. Credit Events, Clearing, Internal Risk Transfers, Corporate Actions and Succession Events, Compression Cycles
Ownership, investigation and resolution of exceptions/fails/breaks raised by all Front-to-Back departments that support the business – e.g. Clients, Front Office, Brokers, Vendors, External Validation, Settlements, Collateral Management, Portfolio Reconciliation, Finance
Assisting in the implementation of strategic systems and vendor applications. This will involve User Acceptance Testing, on-boarding/go-live support, and implementing controls to minimise operational risk
Involvement in the implementation of industry and regulatory initiatives through participation in internal working groups and/or external market forums – e.g. Dodd Frank, European Market Infrastructure Regulation, Global Trade Repository, Central Counterparty Clearing House Clearing
Regular collation and analysis of data for Management Reporting

Trade Management & Middle Office Specialist Resume Examples & Samples

Liaise with multiple stakeholders to assist with queries as well as in review, reconciliation and processing of any other items. Take ownership over investigation and resolution of exceptions/fails/breaks raised by all Front-to-Back departments that support the business (Clients, Front Office, Brokers, Vendors, External Validation, Settlements, Collateral Management, Portfolio Reconciliation, Finance)
Assist the Front Office to resolve PnL and Risk breaks
Follow escalation procedures to properly escalate challenges and difficulty with task completion
Continually develop product and system knowledge, to ensure processes and controls are in place to minimize operational, settlement and market risk
Follow up and take ownership of issues
Bachelor or equivalent degree in banking or finance preferred
Good communication skills (written and spoken English)
Understanding of financial derivative products
Flexible, proactive and self-motivated with a proven ability to assimilate and apply information rapidly and effectively
Able to investigate with an outstanding attention to detail
Highly developed analytical, problem solving, organizational, and multitasking skills
Ability to work independently and efficiently on several assignments simultaneously, accommodating varying levels of volume
Able to perform in high pressure environment
Results orientation with proactive problem-solving approach
Open to flexibility around working hours (shift work)

Administrative & Office Specialist Resume Examples & Samples

Coordinating CPIP’s administrative operations, including providing administrative and program support within the office, providing support for vendor accounts and bill payment, ensuring proper facilities maintenance, and ordering and restocking supplies
Supporting CPIP’s leadership with scheduling, communications and organizational needs, including planning and booking travel arrangements and organizing expense reimbursement
Supporting CPIP’s Programs and Events Coordinator with all phases of event planning and execution, including venue research, preparation of materials, on-site setup and management, database and file management, and overall organizational and operational support
Formatting, printing and distributing marketing materials and other CPIP publications and communications, including coordinating with graphic design and printing vendors
Assisting with daily social media tasks including tweeting, tagging, and reposting articles and blog posts
Maintaining CPIP’s contacts database, including organizing and updating contact information and e-mail lists
Answering the phones, responding to questions and e-mails, and directing inquiries to the correct resources; and
A bachelor’s degree is required (candidates with an equivalent combination of education and work experience will also be considered in lieu of the bachelor’s degree requirement)
Candidates with an earned bachelor’s degree will be given a strong preference
Demonstrated relevant professional experience
A strong interest in promoting innovation and creativity through CPIP’s academic and policy mission
Strong written, verbal and interpersonal communications skills
Excellent computer skills and a willingness to learn new software
Highly self-motivated and detail-oriented with an ability to advance projects in a self-directed way
Flexibility in responding to new projects and assignments as they arise; and
Marketing experience and understanding of social media channels is a plus

Office Specialist Resume Examples & Samples

Create and maintain accurate records of donor funded scholarships
Track, review, and send student thank you letters to donors
Alert the development team when scholarships need to be renewed for the next fiscal year
Assist the finance team in tracking scholarship deposits and disbursements
Exercise confidentiality concerning student and donor information
Document procedures to improve consistency and streamline processes
Support other teams with various administrative tasks
Experience using Excel and other Office Suite software
Experience with using Raiser’s Edge

Office Specialist Resume Examples & Samples

Partner with Administration and Divisions to collect data for Annual Program Review (APR) in a timely manner
Assist with website development for entire department and update content as directed by supervisor
Assist Department Chair with management of social media platforms and ensure content meets College of Medicine guidelines
Prepare PowerPoint presentation slides, executive summaries and materials as directed by the Administrative Team
Assist with the planning of conferences, meetings and department events under general instruction from supervisor; communicate arrangements to appropriate individuals
Assist faculty with updating and formatting their CV in UAVitae
Transcribe and compose letters and correspondence from rough draft or audio recording; correct grammar, spelling and punctuation errors; edit wording without changing intended message
Proofread journal articles and provide edits in a timely manner
Prepare or direct preparation of notices, manuals, agendas, travel itineraries and correspondence with all supporting documentation, requiring application of a specialized knowledge of the assigned function
Assist with clinical trial invoicing
Assist with P-Card reconciliation
Track organ procurement expenses and report monthly to Business Office
Assist Business Office with department inventory
Ability to work in a team atmosphere
Ability to complete tasks independently and meet deadlines
Experience with UAccess Analytics and Employee
Experience with Drupal Site Building

Office Specialist, Senior Resume Examples & Samples

Provide timely reply to inquiries made in person, over the phone, or via email regarding student records for students, parents, faculty and staff in line with University Policy and Procedures
Process student career changes
Evaluate transcripts
Accurately accept and process various reports
Accept and process other academic career management duties as assigned
Ability to complete tasks independently
Knowledge of FERPA

Office Specialist Resume Examples & Samples

Maintains a variety of records requiring classification and compilation of varied information
Drafts correspondence; answers questions or complaints and makes adjustments within established limits
Serves as a primary reference source to assist departments and employees in resolving discrepancies or procedural problems utilizing knowledge of specialized function; responds to technical administrative questions ensuring necessary follow-up is performed
Reviews reports and printouts to identify and trace sources of error and makes necessary corrections; performs technical or complex verification and reconciliation activities
Recommends changes to policies or procedures affecting assigned function
Prepares and/or coordinates paperwork relating to the financial accounting of grant funds
Ensures office staff are informed of new or revised procedures and any pertinent information regarding assigned function(s); updates related policy/procedure manuals
Checks, reviews or prepares records, reports, forms or other documents of various kinds pertinent to assigned function(s); personally investigates complicated problems or errors
Coordinates schedules and tracks progress of specialized work projects or departmental functions
Participates in special projects with staff as directed. Coordinates articles and publishes teacher education monthly newsletter articles
Assists with specialized or difficult work activities of subordinates or other staff members
Maintains calendar(s) for assigned staff, regularly prioritizing and arranging meetings, conferences and appointments; arranges necessary travel reservations and itineraries; anticipates and prepares background materials needed
Screens phone calls and visitors, directing to appropriate staff or department when necessary; provides information requiring comprehensive knowledge and may interpret department policy, procedure and operations
Plans and arranges conferences, events or meetings under general instructions from supervisor; communicates arrangements to appropriate individuals. As needed, assist with Teacher Education Seminar (TES) and event coordination and delivery. This includes scheduling, working with vendors, facilitating technology requirements, set-up, tear-down and any other logistical concerns. Arranges lunches for CASA meetings at UASV (every other month)
Maintain archives of program delivery to include flyers, agendas, photos, media releases and other related documents
Plans and prioritizes work load to meet set deadlines
May coordinate the activities of subordinates
Valid Arizona Driver’s License upon employment
Experience with Microsoft Office Applications (Word, Excel,Publisher, and Visio)
Ability to multi-task various functions and/or time-sensitive assignments simultaneously and prioritize appropriately
Ability to exercise sound judgment and discretion, conducting research and utilizing resources to solve student problems that

Back Office Specialist Resume Examples & Samples

Process borrower communications received via mail, fax, email
Review and reply to customer emails received by Payment Solutions
Partner with Member Support, Payment Solutions, Treasury, and Operations teams daily to complete back office transactions critical to mitigating risk
The ideal applicant will have a minimum of Bachelor’s degree in finance, business administration or a related field
Applicants must possess strong systems skills; solid collection, processing, and analytical skills; effective oral and written communication skills
Proficient in Microsoft Office Suite preferred (required - Word and Excel)
ZenDesk experience preferred
Timely and accurate follow through
Strong team player with a high level of professionalism and initiative
Exceptional listening and critical thinking skills

Office Specialist Resume Examples & Samples

Compiles special reports or studies where analysis of complicated or technical data is required; identifies sources and extracts necessary information; performs specialized calculations
Prepares and/or coordinates the preparation of recurring and special reports, tabulations or budgets unique to assigned function
Proficient in Google Drives
Proficient in Microsoft Outlook Suite
Familiar with providing updates to a website
Able to work in a fast-paced environment with competing deadlines and priorities

Office Specialist, Senior Resume Examples & Samples

Applies functional knowledge to analyze and respond to matters requiring comprehensive knowledge of department policies and procedures and research and interpretation of a variety of levels of information; authorizes exceptions to policy within defined limits
Analyzes and resolves difficult problems or provides assistance to others on difficult assignments
Coordinates or performs data collection, analysis, reporting, documentation and other duties to ensure accurate and timely processing or development of required reports
Recommends new or revised department policies and procedures; coordinates and implements approved changes in policies and procedures affecting assigned function; updates affected policy/procedure manuals
Maintains unit documents such as ledgers, personnel records, budget data and financial records; ensures adherence to policy and procedure and monitors/checks for accuracy
Coordinates, schedules and tracks progress of specialized work projects or departmental functions
Responds verbally or in writing to inquiries, complaints or problems and makes necessary adjustments of a non-routine nature
Acts as primary contact for assigned function with outside organizations or other departments; responds to technical administrative questions and ensures necessary follow up
Participates in special projects with staff as directed
May supervise, monitor or coordinate the activities of subordinates

Administrative & Office Specialist Resume Examples & Samples

Coordination of doctoral admissions and enrollment (DNP and Ph.D.), including the preparation of applicant lists, issuance of decision forms, student database tracking, and maintaining Blackboard student resource sites
Coordination of travel arrangements and reimbursements for faculty and for guest speakers
Assisting with updates to biosketch data to support grant activities, and working with SoN faculty and the CHHS Office of Research and Program Evaluation on grant-related activities for faculty research and student funding grants
Coordination of meetings and official program events (e.g., Research Day, Ph.D. dissertation defenses, DNP practice inquiry defenses), including management of faculty appointment calendars
Managing adjunct faculty and student worker hires, including generating contracts, entering information into Mason databases, and verifying completion of hiring activities; and
Ordering and purchasing supplies, adherence to purchasing regulations, disbursement of academic funding for students (e.g., GRAs, GTAs), and tracking
Must be familiar with Microsoft Office suite programs, including Excel and Access
Strong customer service and communication skills; and
Ability to work independently on projects and collaboratively with others on the administrative team
Bachelor’s degree, or an equivalent combination of education and experience; and
Experience in research-related activities—such as grant preparation, and document and manuscript preparation—is desirable

Office Specialist Senior Resume Examples & Samples

Experience working with the development of queries and interpretation of results from the T2 Flex Parking MIS or other large database system containing multiple levels of information in a high customer volume and complex environment
Experience in preparing professional business correspondence and management reports all the while adhering to tight deadlines, policies and procedures with frequent need to provide immediate service to customers in person and on the phone
Experience working in an environment requiring a high degree of organizational skills balanced with customer service skills in assisting the general public, such as may be found in retail, banking, and the food industry
Experience with Microsoft Office Applications
Experience in the development and use of reports requiring tabulation of data from a variety of sources
Two years’ experience with handling cash and other negotiables
Evidence of completion of college level courses in business or other fields related to the job
Experience in maintaining accurate records and filing of documents
Evidence of effective verbal and written communication skills, including accurate grammar and spelling
Evidence of a valid driver’s license with an acceptable driving record (an MVR will be conducted)

Office Specialist Senior Resume Examples & Samples

Experience in customer service and public contact
Experience in scheduling
Experience in work that requires attention to detail and good organizational skills
Experience in retrieving and updating information on database systems
Experience in working in a team-oriented environment as well as working independently
Experience in multi-tasking and coping with quickly change priorities and deadline constraints
Demonstrated knowledge of supervisory practices and principles
Experience with event/meeting planning

Office Specialist Resume Examples & Samples

Experience in a high volume multi-line call center
Experience with customer service functions by greeting visitors, answering questions, responding to telephone, in-person and email inquiries
Experience recording, filing and updating documents
Experience with a CRM (salesforce)
Experience with PeopleSoft or other Student Information Systems
Experience with data entry; MS Office Applications (i.e., Word, Excel, Outlook)
Demonstrated knowledge of office equipment
Evidence of effective verbal and written communication skills

CTS Business Office Specialist Resume Examples & Samples

Work with the CTS business office Resource management contact and staffing to process global directory changes (manager, location, and/or GOC changes) and also ensure that CTS Span of Control/layers are within CTO management guidelines
Provide support on the direct financial activities related to headcount, software contracts and fixed price contract execution and to ensure propoer maintenance of the resource database
Act as the subject matter expert for financials and headcount in PTSW aligned to green dollar financials as well as the investment category and other PTSW regulations
Track all the spend related to the AML Expenses and Core Compliance expenses and provide financials / back-up information to facilitate tracking in the central financial packages. Also track the AML expenses / forecast centrally and provide monthly reporting packages on direct spends / allocations with regions
Review and monitor work efforts to ensure proper capitalization. Help teams maintain the required information in PTSW in line with the financial controller requirements to qualify for capitalization
Track all financial transfer requests across groups in CTO and ensure green dollar changes are captured
Review applications nearing retirement or that have retired, to ensure projects are using replacement applications to maintain capitalization of the assets
Work with the CTS business office contract execution contact to facilitate tracking of invoices on a monthly basis for reporting as well as payment with procurement for T&M, FPC and Software across CTS as needed
3+ years work experience with strong proven background in financial reporting, financial systems, managing performance metrics in an entity with global reach and complexity
Experience in Citi financial systems / Technology systems is a plus
Ability to interact with Senior Management
Be able to take ownership for projects and leadership in situations
Must be a motivated, self-starter who can independently handle tasks with little oversight
Strong follow-up skills; demonstrated accountability for role and responsibilities
Effective interpersonal skills and ability to participate in "virtual" and cross-teams
Excellent Microsoft Office skills (Excel, Word & PowerPoint)

CTI Business Office Specialist Resume Examples & Samples

Liaison with the CTO Risk & Controls Team to manage and report on controls activities within CTS. Educate and assist the CTS portfolio with their controls issues
Act as the subject matter expert for risk & controls. Work with CTS Team and Risk & Controls Team to develop solutions and/or corrective action plans for controls issues
Track all the spend related to the AML Expenses and Core Compliance expenses in regards to CTI/Hardware and provide monthly reporting to show CTI/Hardware spend across the CTS Portfolio
Provide oversight for all architecture mandates and ad hoc tasks to ensure they’ve executed and delivered in a consistent manner across the CTS Portfolio
Analyze and suggest process improvements within the CTS Business Office. Provide automated solutions to manual processes in order to improve efficiency and productivity within the team
Perform the SharePoint Lead Webmaster role for CTS. Assist the CTS organization with SharePoint development & management. Provide oversight to all SharePoint sites in CTS to ensure they’re adhering to CTO best practices
Track all the spend related to the AML Expenses and Core Compliance expenses in regards to green dollar targets and ensure all portfolios in CTS remain in their targets
Perform the MCA Lead role for CTS. Perform monitoring of all risk & controls in the CTS portfolio and determine need for enhancements/improvements with controls. Provide presentation to STLT on a quarterly basis to showcase risk rating for CTS Portfolio
Responsible for ensuring that all regular reporting and ad hoc tasks are delivered in a timely and consistent manner across all areas of the organization
Should be able to take on expanded role covering other aspects of the business office related to working with procurement and staffing on execution of workorders
Should have the oversight into the BOW to be able to provide adhoc senior management reporting and creation of executive decks
Should be able to work with Senior clients in providing the transparency in the BOW related questions / financials and resolve client issues in a timely manner with clear communication
10+ years work experience with strong proven background in financial reporting, financial systems, managing performance metrics in an entity with global reach and complexity
Strong Communication skills
Be able to work under time pressured situations
Solid project/time management skills

AGS Front Office Specialist Resume Examples & Samples

Demonstrates effective, clear and professional written and oral communication
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions
Education: 3rd level qualification preferred
Language: Chinese/English
6 + months experience within a customer service /contact centre environment would be an advantage
Demonstrated desire to expand skills into new areas
Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
Business acumen in areas of e-commerce and retail is advantageous
Process improvement awareness and experience
Enthusiasm and strong self-motivation
Strong prioritization and time management skills, with a high degree of flexibility
Ability to embrace constant change with flexibility and good grace
Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
Demonstrates effective communication, composure, and professional attitude
Exemplary performance record, particularly with regard to quality & productivity

Global Markets Middle Office Specialist Resume Examples & Samples

Supports existing portfolio of clients, addresses client problems as they arise and takes action to develop solutions, handles multiple demands and competing priorities, and meets all deadlines
Actively and effectively supports client portfolio including, but not limited to: fielding customer inquiries on statements and providing MTM valuations and payment notices, providing periodic trade data for annual review process
Reconciles all general ledger Income accounts associated with IRP activity
Low to Moderate level of direct client interaction and can resolve issues related to products and administration with client directly
Offers ideas and solutions to address issues and validates with Middle/Front Office as needed prior to putting into action
Exhibited competency in financial analysis and deal structuring, understanding and application of interest rate product knowledge and internal policies, and ability to provide top-tier client service
Capable of interpreting and detecting issues with trades, PnL components, client confirmations and notices
Independently ensures that all monitoring and tracking requirements are met and that all documentation is on file for new/existing clients and transactions
Able to compare reconciliation reports and identify potential issues
Able to multi-task and meet the high level demands of the multiple time sensitive reporting requirements
In-depth knowledge of related legal, credit and other client documents
Familiarity with industry standard derivative technology (Calypso, Markit, etc.)
Displays strong verbal and written communications and interpersonal skills
Displays competency with critical and analytical thinking and is able to identify connections between issues and actions needed to resolve issues for clients within the portfolio to ensure seamless Front Office support and continued compliance with credit and risk policies and practices

Office Specialist Resume Examples & Samples

Experience handling cash
Evidence of effective written and verbal communication skills
One year parking experience
Evidence of effective customer service interaction with the general public
Experience in maintaining accurate records
Demonstrated knowledge of ASU campus and parking areas

Office Specialist Resume Examples & Samples

Prepare event and monthly summary reports on revenue, expenses, and activity
Using knowledge of the Special Events unit, resolve a variety of daily and non-routine decisions affecting assigned functions for the unit, responding within established limits
Compile and document accounting and business procedures, practices and controls related to the Special Events unit’s functions and tasks
Prepare billing invoices per event for the PTS Business Office
Maintain Service Request’s and Set-up Requests’ logs
Assist Coordinator with Event staffing
Prepare “sign-in timecards” for each event
Compile timekeeping summary report after each event, for Program Coordinator’s signature
Assist with field set-up, staffing and other event activity as required
Assist with mall gate openings
Prepare worksheets for each event
Prepare special event parking passes
Assist Coordinator with Event planning activities
Assist Coordinator with special projects and requests for information
Answer phones and provide general and event-specific information to callers
Act as back-up for the “Summa” decal cutter
Assist other staff with decal and sign-making requirements
Report on supply status on a monthly basis
Prepare order paperwork when inventory reaches a set minimum level
Forward paperwork, order and receiving report, to the PTS Business Office for payment
Maintain spreadsheet information used for section statistics
Maintain files and set up new filing system when required
Previous computer experience including MS Word and Excel
Prior experience in recording and compiling material for reports
Basic accounting/billing experience
Ability to drive according to the University Fleet Safety Policy. (this includes having a current valid driver’s license or will upon hire)
Prior experience using database programs
Previous inventory experience

Programme Office Specialist Resume Examples & Samples

· A good SAP knowledge
· Familiar with the Honeywell systems (Fieldglass)
· Previous Administration experience
· Good Cummunication skills

Office Specialist, Student Services Resume Examples & Samples

Schedules appointments for the Cronkite School’s Academic Success Specialists
Provides office operations support such as opening and closing the office every day, receiving and screening telephone calls and visitors
Provides excellent customer service to the Cronkite School’s constituencies—students, parents, faculty, staff, etc
Communicates with customers, both internal and external in a positive and professional manner
Maintains Academic Success Specialists’ calendars
Maintains record-keeping systems
Directs students to appropriate person for program guidance
Provides contact point for enrolled and prospective student information
Investigates, evaluates and resolves problems within scope of position
Utilizes software programs as needed
Works collaboratively and collegially with academic units and services throughout the Cronkite School and across ASU to facilitate comprehensive student support
Attends and participates in staff meetings, professional development seminars and other student support related meetings
Evidence of a Bachelor Degree preferred
Experience managing a receptionist desk and telephone customer queries and support
Experience with Microsoft Office Suite, especially Outlook and Outlook scheduling
Demonstrated knowledge of customer service principles and practices
Experience in understanding and resolving problems in needed time frame
Experience in communicating professionally and courteously with customers at all levels
Experience in basic arithmetic
Demonstrated knowledge of office procedures
Experience in interacting with a diverse population
Experience with ASU academic structure and organization as well as various academic programs, colleges and departments
Experience with ASU databases/systems (Dashboard, PeopleSoft, MyReports, ETC)

Office Specialist, Senior Resume Examples & Samples

Researches various levels of information
Reviews and resolves problems and provides assistance to others
Maintains daily, weekly and /or monthly reports such as Custodial Services budgets, vehicle maintenance records, uniform expense and other reports as needed
Coordinates schedules and tracks progress of specialized work projects or departmental personnel
Processes a wide variety of requests for service in a timely and accurate matter
Valid drivers license upon employment
Proficient computer skills including Microsoft Office, Microsoft Word, Excel, Access and Project
Ability to maintain attention to detail
Prior experience in a University setting

Office Specialist Resume Examples & Samples

Experience working in a front office and healthcare environement
Experience in scheduling and management appointments
Experience in utilizing an EHR (electronic health record) system
Evidence of effective communication skills, written and oral
Experience in customer service skills
Experience in utilizing phone queue systems

Office Specialist Senior Resume Examples & Samples

Experience in a call center environment
Experience using a work order systems (e.g. WebTMA)
Experience using a multi-line phone system
Demonstrated knowledge of Microsoft Office applications (e.g. Word, Excel, Outlook)

Office Specialist Resume Examples & Samples

Front desk reception and customer service
Initiate purchasing card orders; process appropriate paperwork and reconcile transactions
Prepare and/or reviews check requests, stores order forms, IB’s, travel expense reports and purchase orders
Interact and effectively communicate with faculty, technical personnel and University departments/service units
Maintain files and various databases
Plan and prioritize work load to meet deadlines
Recommend changes to policies and procedures to improve efficiency
Familiarity with University forms
Experience with University Financial Records System
Knowledge of University policies and procedures involving purchasing and travel
Experience with website maintenance

Office Specialist Senior Resume Examples & Samples

Demonstrated knowledge of FERPA
Experience with providing customer service in a team environment and in a high volume service location
Experience in retrieving and updating information in a student information system (e.g., PeopleSoft)
Microsoft Office applications (i.e. Word, Excel, Outlook)
Experience in resolving complex issues and researching non-routine inquiries received by students, faculty, and staff; University departments and advising units
Demonstrated knowledge of University and/or financial aid policies and procedures
Evidence of effective verbal and written communications
Experience with CRM systems, (i.e., Salesforce)
Experience establishing and maintaining effective working relationships with faculty, staff, student, zommunity partners and other stakeholders

Office Specialist Senior Resume Examples & Samples

Demonstrated knowledge of principles, practices and procedures in field of program, project, or initiative expertise
Demonstrated knowledge of basic project management.Knowledge of booking travel
Experience in designing presentation materials
Experience in maintaining and contributing to websites

Office Specialist Resume Examples & Samples

2 year experience in outpatient clinic, physician office or health care setting
1 year experience with medical billing, coding
Knowledge of medical terminology and medical insurance payers

Office Specialist Resume Examples & Samples

1 year previous Patient Scheduling, Registration experience
Scheduling experience in a healthcare setting
Customer service and strong telephone communication skills
Experience/comfort dealing with the public, medical terminology, clerical skills (including computer competence)
A basic knowledge of CPT/ICD-9 codes
Experience with computers and Microsoft Office, including Word, Excel and Powerpoint
8 years RN clinical practice with varied settings of experience including acute care, homecare and long-term facility care experience, preferred

Office Specialist Senior Resume Examples & Samples

Evidence of being bi-lingual- English/Spanish
Experience in communicating in a multi-cultural setting
Experience working with a diverse population
Experience in work requiring effective organization skills
Demonstrated knowledge of office and administrative practices and principles
Experience in using Microsoft Office software

Office Specialist Resume Examples & Samples

Experience and knowledge of Microsoft Office Suite
Cash Handling experience is a must
Experience in parking (1 year)
Evidence of a valid Arizona Driver’s License

Office Specialist Resume Examples & Samples

Maintain a variety of medical records in the Electronic Medical Record database (PNC)
Receive and process online, fax, mail, and in- person immunization and other medical records
Update the UA student record in the University system (UAccess) once they are compliant
Assist the Office Specialist, Sr. with medical record releases
Immunization audits, working with PNC and UAccess by utilizing Excel
Scanning documents accurately
In-person customer assistance
Additional duties as assigned by the Program Coordinator
Proficient in Microsoft Office; specifically in Excel, Word and Outlook
Computer literate; must be able to navigate between various databases and keep current with email
Knowledge of FERPA & HIPAA policies
Skill in the operation of a variety of office equipment: phone, fax, copier, and printer
Excellent customer service, communication, phone, and people skills

Office Specialist Resume Examples & Samples

Experience in providing customer service in a high volume service location; managing high volume counter and telephone customer queries and support
Experience in work that requires being organized and detail oriented
Evidence of verbal and written communication skills
Experience in retrieving, processing and updating information in a student information system such as Peoplesoft
Experience in using internet-based research tools and Microsoft Office applications (Word, Excel, Outlook)
Demonstrated knowledge of higher education registration and enrollment policies and procedures
Experience in working in an environment subject to quickly changing priorities
Experience in recording and compiling material for reports

Office Specialist Resume Examples & Samples

Experience working within a Higher Education environment
Demonstrated knowledge of leadership practices and coordinating activities of others
Experience with Microsoft Office (Excel, PowerPoint, Word, Outlook)
Experience in using organizational and multi-tasking skills
Experience in prioritizing work and meeting deadlines
Experience in establishing and maintaining effective working relationships

Office Specialist, Senior Resume Examples & Samples

Provide day-to-day administrative support for the Director of Global Programs and Associate Dean for Programs and Global Initiatives
Provide administrative support for and assist in the recruitment, enrollment, orientation, assimilation, and nurturing of international students, visiting scholars and non-JD students
Assist admitted international students and visiting international scholars in regards to immigration issues, including securing visas for entry into the U.S. and summer and post-graduate work-permission
Participate in planning and execution of programming related to global issues
Provide logistical support to visiting foreign faculty and other foreign dignitaries
Perform or coordinate data collection, analysis, reporting, documentation and other duties to ensure accurate and timely processing of information and reports
Maintain confidentiality while working with student related issues
Utilize knowledge and experience of computer software such as Word, Excel, Access, Power Point, Outlook, etc. to complete work assignments in an accurate and timely manner
Advanced knowledge of Microsoft Office products including Word, Excel, PowerPoint, Outlook (including calendaring) as well as other software and administrative tools such as Adobe Professional, Google Docs
Student services experience, and particularly experience in the recruitment and provision of services to international students
Experience with the administration of international programs and services at the college or graduate level
Working knowledge of Federal and State regulations related to immigration and VISA processes
Knowledge of University policies and procedures
Prior experience with marketing, including international marketing
Knowledge of Social Media (Facebook, LinkedIn, Instagram, Twitter, etc.) and other online communication tools such as Skype, GotoMeetings, Zoom.US, Blackboard, etc
Professional proficiency in a second language, with a particular preference for Mandarin, Spanish, or Portuguese

Trust Middle Office Specialist Resume Examples & Samples

1-3 years' experience in financial institution, accounting or administrative support role
Experience with Microsoft Office, Excel
Trust administrative experience preferred

Office Specialist Resume Examples & Samples

Act as the “face” of and “go to” person for managing office and copier supplies, and for receiving applicable building and maintenance personnel
Receive and store office supplies in a locked cabinet and dispense to employees upon request
Manage the office sundry equipment (i.e. mouse, power cords, power bars, etc.) – see office supplies above
Regularly check all copiers are in good working order and that toner and paper are stocked
Facilitate calling Iron Mountain for early retrieval when bins are full and replacement bins are required
Work with Business Support and other applicable teams at YSC to provide access to the building for maintenance personnel (technical, facilities, etc.), ensure work is complete, manage required return visits by maintenance personnel, and update applicable teams of the progress
Conduct regular rounds through meeting spaces and common areas (kitchens) to ensure spaces are orderly, chairs in place, and common set of supplies are stocked
Manage mail receipt and distribution to floors and courier receipt and dispatch
Work with, and be primary liaison for, building’s property management and facilities management resources to ensure they have access to the building and confirm applicable work is complete
Proactively understand and develop strong working relationships with points of contacts for the floors to ensure high level of service delivery
Facilitate the sign out and return of projectors ensuring the technology is in good working order
Proactively look for areas of efficiency and provide additional support as time permits. For example, but not limited to: update Serraview and distribution/floor phone lists, create name plates for new hires, place office supply orders, distribute TTC passes, etc
YSC2 – 7th floor only – Manage the report of items that require replacement due to theft or no longer working
Interacts and collaborates regularly with employees, executives, their representatives, and colleagues to accomplish administrative or operational tasks
Interacts with suppliers/vendors depending on the requirement
Interacts with EI Technical Support to report and follow up on technology issues

Back Office Specialist Resume Examples & Samples

Ability to think analytically, use strong research skills, and apply best practice/experiences during account research
Flexibility and the ability to multi-task and work independently
Effective communication skills and ability to think strategically/broadly
Basic knowledge of the following applications: Microsoft Word, Excel, Outlook

Office Specialist Resume Examples & Samples

Evidence of being a recent School of Music graduate preferred
Evidence of a Bachelor's degree in music or related field
Demonstrated knowledge of higher education and arts administration
Experience in using Microsoft Office applications

Trade Management & Middle Office Specialist Resume Examples & Samples

Minimum education to degree level or equivalent
Outstanding analytical and good Excel skills
Ability to work efficiently and accurately in a highly pressured environment
Solid team player with exceptional interpersonal skills
Ability to multi-task, work to intraday deadlines and accommodate varying levels of volume is essential
Demonstrates pro activity, is able to problem solve and adapt to change
Exceptional attention to detail with a desire to question/improve processes
Confident communicator with experience of direct and regular working relationships with front office personnel
Open to flexibility around working hours

Trade Management & Middle Office Specialist Resume Examples & Samples

LI-MS1*
Good English communication skills (written and spoken)
Higher education – economic/financial profile or similar as an asset
Experience in institutions linked to capital markets would be a solid advantage

Global Markets Middle Office Specialist Resume Examples & Samples

Support across the Front, Middle and Back Office Global Markets teams located in Boston, MA and East Providence, RI
Trade Processing within WallStreet Services - the Global Markets core FX trade capture application
Daily creation and validation of P&L
Strong working knowledge of industry standard Foreign Exchange agreements and terms contained within
Creation and dissemination of daily, weekly, and monthly reporting. Reports may include (but are not limited to): documentation tracking, Client valuations, MTM statements, and various risk/credit exposure reporting
Management and oversight of regulatory reporting to Swap Data Repositories
External customer support
Reference data maintenance(client onboarding documentation, credit limit monitoring)
Counterparty analysis, assignment and maintenance within core applications (Calypso, WallStreet, Adaptiv)
Understanding of internal process and models for calculating and applying VaR, MTM and de Minimis exemption
Gather, document and analyze data in an effort to assist the Front Office with implementation of new products and strategy
Working knowledge of Visual Basic for Applications (VBA), Microsoft Access database creation and maintenance, advanced Microsoft Excel (Macros & V-Lookups) strongly preferred
Familiarity with F/X SWIFT standards (payments and confirmations) and industry standard settlement practices
Prior experience with WallStreet Systems and Calypso preferred
Experience with key industry middleware(SEFs (Bloomberg, FXAll, 360T), Swap Data Repositories (DTCC, Univista), Integral, FX Matching platforms (GTSS/Misys) and IHS Markit preferred
Demonstrable understanding of industry regulation – particularly Dodd-Frank – and subsequent impact to Global Markets business
The ideal candidate will demonstrate a working product knowledge across both listed and OTC derivatives, with a focus on Foreign Exchange(Spot, Forward and Non-Deliverable) and FX Options
Capable of detecting, interpreting and effectively socializing complex issues
Able to multi-task and meet the high level demands of time sensitive responsibilities

Back Office Specialist Resume Examples & Samples

Provide telephonic technical support to our franchisee network and BP staff and system vendors for the site management system
Provide technical assistance and advice to the franchisee for problems relating to the following areas: Price Book and Site Promotions
Provide technical remote support to the franchisee via dial-up on Connect Remote
Follow-up on system related issues that have been logged with the different system vendors
Analyse, action and follow-up on calls logged by the franchisee
Provide daily reports and manage open and closed calls which have been logged to ensure that these are kept within the System Support Offer
Ensure that correct and current software updates and fixes are downloaded to site timeously
Assist franchisees with Stock Control and Local Account queries
Restore, rebuild and repair site data where data loss or corruption has occurred
Monitor and control all the daily functions and activities of the back office team
Monitor, follow up and report on all barriers to process efficiencies and completion
Process all reporting required for the role
At least 2 years in forecourt control systems and or technical systems aptitude. Must have worked in a technical call centre environment. Must have a high level of experience in controlling and monitoring daily functions in these activies
Ability to interact effectively with others
Able to work woth others to make a difference
Good investigative and analytical skills, able to prioritise work and meet strict deadlines
Customer focused, service oriented and performance driven
Expert IT skills
Monitor and control processes

Imaging Office Specialist Resume Examples & Samples

Knowledge of medical terminology would be helpful
Excellent communication and people skills and ability to have empathy
Professional in demeanor and appearance
Willingness to learn, critical thinking skills, and pay attention to detail

Office Specialist, Senior Resume Examples & Samples

Responsible for answering telephone calls and directs messages, provides customer service to campus and vendors regarding Procurement & Contracting Services Department
Orders supplies for Purchasing area through Arizona BuyWays or PCard, maintains inventory of supplies
Reconcile PCard transactions including monthly statement for review/reporting
Provide support for the Arizona Buyways helpline, troubleshoot Procurement and Kuali problems
Process and distribute all incoming and outgoing mail. Work with individual buyers for mailings via Fed Ex or UPS
Work with campus departments to release requested encumbrances to include sub-awards, Buyways, and purchase orders. Additionally, issue help tickets for encumbrance release or issues
Respond to public record requests by gathering documentation, omitting confidential information, and making appropriate copies as requested and sending them to Custodian of records
Follow check in procedures for all incoming RFPs/RFBs via walk in, Fed Ex, UPS, and distribute responses to each buyer at the time of opening. Schedule bid openings and reserve conference room as necessary
Serve as point of contact with Facilities Management (FM) to obtain signature on FM specific OPSA’s, verify correct insurance, and escalate to the buying team if necessary
Assist buyers with archiving old purchase orders and update log sheets at the end of each fiscal year. Be responsible for retrieving copies of archived PO’s or contracts
Ensure accuracy and completeness of incoming Independent Contractor (ICON) forms. Work with vendor maintenance to obtain employee checks and scan required documents into Docuware
Scan W9 forms and set up vendor numbers as requested by the buying staff
Maintain incoming attachment hold file. Regularly follow up on documents to see if they have a Kuali assigned number and distribute to appropriate buyer
Participates in meetings and conferences pertinent to area of responsibility
Scan incoming insurance documentation and verify correct additional insured, coverage, and address information
Scan completed Outside Professional Service Agreements (OPSA) received from the buying team
Scan necessary Request for Proposals (RFP) and Request for Bid (RFB) documentation and award information to the appropriate online folders. Verify completeness of each electronic folder when the RFP/RFB is awarded
Scan other necessary items as needed; to include Consultant Agreements and incoming executed agreements or contracts
Other duties as assigned by Purchasing Manager
High degree of flexibility
Proficient in Microsoft Office-Word, Excel, Outlook (including calendaring)

Receptionist / Office Specialist Resume Examples & Samples

Undergraduate degree, or an equivalent combination of education and experience
Excellent communication skills, a good professional demeanor, good judgment, and the ability to provide an immediate response to requests and inquiries
Basic computer skills and familiarity with Microsoft Office suite
Ability to coordinate administrative support for office members
Experience in a high-profile, deadline-driven, detail-oriented work environment
Capable of shifting priorities as necessary and responding to unanticipated new assignments
Basic knowledge of the institution of higher education; and
Office experience, especially within higher education
Experience with George Mason University; and
Experience in one of the majors of the CHSS

Office Specialist, Senior Resume Examples & Samples

Coordinates with library departments (e.g., Administrative Support) to determine facilities requirements needed for library events, conferences, or meeting set up; determines resources available such as
Required to obtain a current Arizona Type D driver’s license upon employment
Demonstrated skill in the use of moving techniques for furniture
Ability to lift and transfer a maximum of 50 pounds and have physical ability for bending, reaching and stooping frequently
Must be able to use hand and power tools, including screwdrivers, wrenches, paper cutters, scissors, X-Acto knives, and power drills
Five years of increasingly responsible office/clerical experience, which includes one year in a directly related function
OR, any equivalent combination of experience, training and/or education
Experience performing duties related to shipping, receiving, inspecting, storing, issuing and delivering a variety of materials, equipment and supplies
Must be able to operate materials handling equipment, including pallet jacks, dollies and hand trucks
Fluency in Microsoft Office products and demonstrated ability to acquire new software skills
Excellent interpersonal skills and ability to successfully develop and maintain good working relationships with colleagues and customers
Positive attitude and strong demonstration of Our Values: Collaboration, Continuous Learning, Diversity, Innovation, and Integrity
Ability to effectively communicate, verbally and in writing
Successful past experience with event set up
Skill and basic knowledge of accounting/budgeting procedures

Office Specialist, Senior Resume Examples & Samples

Coordinates or performs data collection, analysis, reporting, documentation and other duties to ensure accurate and timely processing of development or required reports
Recommends new or revised department policies and procedures; coordinates and implements approved changes in policies and procedures affecting assigned functions; updates affected policy/procedure manuals
Maintains unit documents; ensures adherence to policy and procedure and monitors/checks for accuracy
Responds verbally or in writing to inquiries, complaints or problems and makes necessary adjustments of non-routine nature
Acts as primary contact for residency classification and veterans services with outside organizations or other departments; responds to technical administrative questions and ensures necessary follow up
Supervises, monitors, coordinates and trains subordinate student workers
Approves time for student workers under this position’s supervision
Researches and provides course descriptions for students who have left the University for catalog years prior to 1993
Orders departmental supplies using UAccess Financials
Prepares certifications for students who are using GI Bill benefits
Provides coverage for reception area, which includes answering phones and in-person questions
Assists with data entry for the Residency Classification Office and Veterans Services
Files documents
Manages the scanning of documents into Singularity
Manages the appointment schedules for residency staff
Creates and manages student worker schedules
Familiarity with PeopleSoft Student Records
Student worker supervisor experience

Office Specialist Resume Examples & Samples

Cashiering and/or customer service experience in a high volume, fast-paced environment
Computer experience, to include Windows-based software applications
Ability to drive according to the University Fleet Safety Policy
Experience in advising customers, providing problem-solving assistance, and answering questions regarding program goals
One year of experience including counting, receiving/disbursing money, and end of day balancing
Experience in a university parking customer service environment
Ability to make independent decisions following department policies
Organizational and multi-tasking skills
Accurate typing or keyboarding skills

Office Specialist Resume Examples & Samples

Manage and maintain The Garden Kitchen website, including but not limited to: addition of new recipes, and maintaining the events calendar to include The Garden Kitchen and partner program activities
Conduct daily outreach through the Garden Kitchen’s various social media platforms including Facebook, Instagram, and Twitter
Compose regular emails to communicate AZNN SNAP-ED policy and procedural information to The Garden Kitchen staff
Maintain The Garden Kitchen email account and listserv, including but not limited to: answering and forwarding incoming mail and providing regular email reminders to interested participants signed up on the listserv
Assist Program Coordinator with preparation of periodic reports for SNAP-ED grant activities
Process financial documentation for purchases of nutrition and gardening education supplies for lessons taught through The Garden Kitchen
Provide support for The Garden Kitchen Healthy Eating and Active Living events and classes in the community
Associates degree OR in-progress Bachelor’s degree in Office Management, Business, or related field
At least two years of experience working in an office setting
Experience in maintaining organizational media outreach platforms or activities
General cooking and/or gardening knowledge

100

Office Specialist Resume Examples & Samples

MINIMUM EXPERIENCE REQUIRED
1-3 years previous Patient Scheduling, Registration and/or Film Management experience
Scheduling and/or film management experience in a healthcare setting
Experience dealing with the public, medical terminology, clerical skills (including computer competence), and a basic knowledge of CPT/ICD-9 codes
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V

101

Office Specialist, Senior Resume Examples & Samples

Provides administrative support for the Assistant Director for Student & Guest Services, Senior Coordinator of Conferences Services and the Coordinators for Desk & Summer Operations
Composes and replies to correspondence on own initiative, interpreting and explaining established policy and procedure in response to inquiries from a variety of sources including: summarizing reports and information to facilitate review by superior; and investigating, evaluating and resolving problems within scope of position
Prepares minutes, notices, manuals, agendas and correspondence with all supporting documentation, requiring application of a specialized knowledge of residence hall desk operations, and summer conference operations
Screens phone calls and visitors, directing to appropriate staff or department and provides information as necessary
Maintains and reconciles budgets for various accounts; monitors expenditures and performs simple analysis on accounts; prepares both special and recurring reports for supervisor and authorizes payments within prescribed limits; makes recommendations for purchases
Implements new policies, procedures or practices as directed by supervisors
Serves as liaison to faculty, staff, students and parents, outside agencies and the public. Has knowledge and understanding of department policies, procedures and operations
Prepares correspondence, reports or other documents from rough draft, takes notes during designated meetings; corrects grammar, spelling and punctuation errors; edits wording without changing intended message
Arranges necessary travel reservations and itineraries as part of the Residence Life travel team
Responsible for the organization of the office and the maintenance of supplies
Manages the reservation system for El Portal conference rooms
Responsible for setup and configuration of conference room furniture to meet the needs of reserving groups
Assists with the Desk Manager, Desk Assistant, and summer staff selection processes, including completing administrative functions and maintaining accurate employment records
Assists with planning and coordination of Desk Manager, Desk Assistant, and summer staff training
Coordinates the collection of discarded supplies and the UA surplus process
Maintains record keeping and facilitates the UA records archival process
Oversees the billing process for conference room rentals
Ability to climb stairs, lift table and chairs, twist, pull and bend
Conference service and/or hospitality industry experience
Strong commitment to customer service
Strong organizational skills and demonstrated ability to coordinate multiple diverse tasks simultaneously

102

Office Specialist, Clas AAC Resume Examples & Samples

Answer multi-line phones; provide information to students, faculty, and parents about CLAS Academic Advising Center, professional school admissions procedures, resources, and the advising programs
Schedule appointments; maintains calendars and prioritizes meetings as needed
Manage front desk & lobby area and serve as liaison to faculty, staff, students, alumni, and the public
Assist with probation, disqualification, and readmission processes, databases, and correspondences
Assist CLAS AAC Business Manager and Administrative Associate as necessary
Perform general office work, such as, mail handling, word processing, data entry, spreadsheets, computer file maintenance, filing, and faxing, copying, proofing, editing, and monitoring
Initiate responses to correspondence; handle inquiries/problems through direct interactions
Assist CLAS AAC staff with individual programs/projects
Perform related duties as assigned or required to meet CLAS AAC and the University of Arizona goals and objectives
Customer service experience in an educational environment
Experience using UAccess
Experience with UAconnect/Outlook calendaring
Experience using UA web based forms
Familiarity with UA academic and business policies and procedures

103

Office Specialist Senior Resume Examples & Samples

Evidence of a Bachelor’s degree in business management, social sciences, or related field
Experience working with facilities and space planning
Supervisory or lead experience
Experience working in a high-volume, fast pace customer service environment
Experience providing high-level administrative support and directly working with executive level individuals and a variety of internal and external stakeholders
Previous project management experience to include meeting deadlines, overseeing processes, and organizing multiple complex projects simultaneously
Evidence of effective verbal and written communication skills; Experience in composing professional correspondence and reports
Experience in utilizing organizational skills and paying extremely close attention to detail
Experience in working independently and across teams
Experience in planning, analyzing and coordinating activities and establishing priorities
Experience in problem solving and evidence of using critical thinking skills to make decisions

104

Office Specialist Senior Resume Examples & Samples

Demonstrated knowledge of policies, procedures and terminology of assigned function
Experience in Salesforce
Experience in establishing and maintaining effective working relationships with faculty, staff, student, community partners and other stakeholders
Experience in problem solving and dealing with a variety of details and variables in situations requiring close attention to details
Experience in Microsoft Office applications including email spreadsheet, presentations and documents
Experience performing high volume data entry accurately
Experience collecting, evaluating and analyzing data
Experience in the use of required computer applications, such as web, e-mail, student information systems (SIS) and degree audits (DARS)

105

Office Specialist Resume Examples & Samples

Greets clients, responds to email inquiries, and receives telephone calls
Assists callers and visitors by answering questions or directing to appropriate HPPS staff member for assistance
Coordinates supply orders through CHS’ Distribution & Logistics and Finance departments
Maintains CHS Forms and Policies and Procedures on CHS’ Library Drive and UA Box System
Participates on and/or chairs selected committees and project teams that benefit the CHS
Coordinates SHADE program, including registration, instructor schedules, paperwork, and supplies
Creates SHADE reports after each semester and serves as liaison between CHS SHADE program and both the Dean of Students Office and Residence Life
Schedules appointments for HPPS service providers
Provides support to HPPS and various CHS committees by taking meeting minutes
Directs UA students and CHS patients to the best possible CHS resource
Provides excellent internal and external customer service
Proficient in Microsoft Office; specifically in Excel, Word and PowerPoint
Experience in taking meeting minutes

106

Office Specialist Resume Examples & Samples

Ability to problem solve and make decisions
Demonstrated skill in advanced computer applications (Microsoft Office Suite – Outlook, Word, Excel, etc.) and working knowledge of online organizational tools such as: Google Docs and Forms; Box; Doodle; Asana; Email Campaign Management platforms; and CMS platforms for web
Skilled in English composition, grammar, spelling and written communication
Knowledge of UAccess Student and Analytics and/or familiarity with data collection and compilation
Knowledge of university academic procedures; ability to work with sensitive and confidential information

107

Office Specialist Senior Resume Examples & Samples

Demonstrated knowledge of office etiquette
Evidence of effective verbal and writtencommunication skills
Experience in usingcustomer service skills
Experience inreading, spelling, simple arithmetic, and following verbal and written instructions
Experience inorganizing and maintaining a variety of records and supplies
Experience in usinggood judgment
Experience in setting priorities
Experience in using all Microsoft Office applications
Evidence of a valid US driver’s license upon employment

108

Office Specialist, Senior Resume Examples & Samples

Provide day-to-day administrative support for the IP Clinic, Vet Clinic, and/or other collaborative programs and law clinics
Facilitate client and donor relationships, and assist with fund raising campaigns in coordination with the College of Law’s development office
Plan meetings and events, including calendaring and making travel arrangements
Manage client IP applications including review/screening of applications
Coordinate recruitment of volunteer IP attorneys, and match attorneys with accepted clients
Prepare and review promotional literature for respective programs, and update program websites and other material as needed
Assist with grant proposal writing, and drafting of program materials to be used for marketing and solicitation purposes
Perform or coordinate data collection, analysis, reporting, documentation and other duties to ensure accurate and timely processing of information and program reports
Maintain confidentiality while working with client related issues
Process financial transactions, such as expenditure reimbursement requests and vendor invoices
Customer service experience, marketing, and/or fundraising experience
Administration experience, managing complex programs and/or multiple programs
Grant proposal writing experience
Working knowledge of Federal, State, and non-profit regulations related to grant and contract administration

109

Office Specialist Resume Examples & Samples

Demonstrated knowledge of public service desired
Experience in taking initiative and problem solve in a complex work environment
Experience with calendaring and scheduling meetings with high profile guests
Experience maintaining effective working relationships and working effectively and cooperatively with a diverse population (Higher education environment preferred)
Experience in coordinating and scheduling meetings, guest visits and special events
Experience working in a customer service environment applying problem solving, decision-making and organizational skills with attention to detail
Experience with handling confidential documents and information
Experience using Microsoft Office applications (i.e. Word, Excel and Outlook)
Demonstrated knowledge of standard office and administrative practices

110

Office Specialist Resume Examples & Samples

Working in a fast-paced environment and providing timely and quality customer services by phone, email, and in-person
Working in a team environment as well as independently with little supervision
Utilizing Microsoft Office applications (especially Outlook, Word, and Excel)
Utilizing applications such as PeopleSoft, Salesforce, and Google Docs
Supervising and coordinating activities of others
Effective customer service practices
Leadership and supervisory practices
ASU policies, procedures, and resources.Evidence of
Organization skills and the ability to multitask and adapt to changing priorities
Exercising initiative and good judgment skills in the execution of daily tasks
Learning out how use new software and technology quickly

111

Office Specialist Resume Examples & Samples

Experience working within a higher education environment
Demonstrated knowledge of ASU policies, procedures and systems
Experience in using Microsoft applications (Word, Excel, Outlook, Access, PowerPoint)
Experience in problem-solving and cross-functional collaboration
Experience working in a fast-paced environment with changing priorities and short deadlines
Experience establishing and maintaining effective working relationships

112

Office Specialist Resume Examples & Samples

Assist Pricing Department and sales with administrative needs
Process M-Pact activities, validating for accuracy, standardization, legality, and profitability
Proof publications to meet standard requirements
Produce reporting that provides informative and accurate information
Maintain and provide documentation invoicing accuracy
Track outgoing correspondence for return compliance

113

Privacy Office Specialist Resume Examples & Samples

Receive and review legal and regulatory demands for Protected Health Information to ensure the request is compliant
Administer the corporate Legal Information Request, Regulatory demands and Subpoena procedure, which includes direct administration and coordination of responses to first and third parties for requests seeking patient/prescriber Protected Health Information maintained by the company
Disclosures as required by Government authorities, disclosures in response to law enforcement investigations, pursuant to court orders, subpoenas in both civil and criminal court
Track all requests coming to the company for Protected Health Information and account for all disclosures of PHI that are required under the HIPAA privacy accounting rule
Categorize all Legal Information Requests, Regulatory demands, and Subpoenas (i.e. civil investigative demand, Board of Pharmacy investigation, Third Party Subpoena duces tecum, etc.) and prioritize by compliance date
Perform necessary data entry into internal reporting tools, including the Accounting of Disclosure System: define Data Request Criteria, build Data Extract parameters, perform Data Review/Validation, Data summarization and customize & format reports to satisfy legal demands seeking patient information

114

Office Specialist Resume Examples & Samples

Performs clerical/administrative assignments in accordance with established procedures and under general instruction
Updates and maintains all labor and discipline records
Reviews and maintains various reports and ensure proper authorization for company functions and purchases are obtained
May coordinate the production, distribution, and communication of all safety-related reports and maintenance of safety-related records
Oversees, under general direction, the administration and office support functions by maintaining office records, personnel files and answering routine questions about company policy
Effective verbal, written and interpersonal communication skills

115

Medical Receptionist / Office Specialist Resume Examples & Samples

Aspen Ridge Ear Nose & Throat
Endocrinology, Diabetes, & Thyroid Specialists of Colorado
Center for Breast Care
Associated Surgeons/General Surgery
DETAILS: This is a Per Requested Need (PRN) or "as needed" position. There are not a guaranteed number of hours offered each week. This postion is not benefits eligible

116

Office Specialist Resume Examples & Samples

Acts as a primary liaison for the department, providing assistance and information to inquiries from internal and external department personnel
Answers telephone and greets visitors giving information in response to inquiries; deliver oral and written messages to unit members, direct to appropriate staff or unit
Prepares Pcard forms for purchases made for Main Office and disbursement vouchers
Supervises undergraduate student staff including training, supervision, and evaluation of student intern projects
Assist in maintaining the calendars for the Department Head, Associate Heads, and departmental conference rooms
Create Doodle Pools / Survey Monkey for faculty as requested
Attend committee minutes and prepares minutes, notices, manuals and agendas
Assist in the composition, preparation and processing of correspondence, reports, manuscripts, presentations, lectures, and other documents from rough draft, or digital voice recorder
Assist in creation of printed material for faculty as required; corrects grammar, spelling, and punctuation errors; edits wording without changing intended message
Maintains and updates the mailroom, hallway directories, phone list, listservs, faculty and staff photo boards, key request forms, check-out forms, etc
Assist Executive Assistant in planning departmental activities/events such as Advisory Board Meeting, departmental breakfast, departmental picnic
Assists with Faculty Recruiting through arranging airfare and lodging reservations, catering, invitations, flyers, nametags, etc
Assists Executive Assistant as deemed necessary
Knowledge in creating spreadsheets and formulas using Excel
Knowledge of policies, practices and procedures
Experience working at in institution of higher education
Experience with scientific drawing programs
Skills and knowledge using a web-based financial system
Knowledge in computer applications including Windows operating systems, Microsoft Office, Internet browsing applications

117

Office Specialist Resume Examples & Samples

Experience in a customer service role, preferably in a function providing parking permits, general information, and other similar services to the general public
Experience answering phones and providing information to customers in a high volume service environment (1 year)
Evidence of effective verbal and written professional business communication skills (i.e., accurate grammar and spelling)
Experience with Microsoft Office (i.e., Word, Excel, Outlook)
Experience in cash handling in a retail or service environment

118

Office Specialist Resume Examples & Samples

(4) Four years direct experience in clerical/administrative support work which involves similar tasks and processes
Knowledge of word processing and spreadsheets
Knowledge of payroll, purchasing, budget, accounting and paying document processes
Less than 4 years experience
4 years experience but less than 6 years
6 years experience but less than 8 years
8years or more than experience
Required Question

119

Office Specialist Resume Examples & Samples

Experience working with Next Gen software
Experience with scanning and e-filing a high volume of paperwork on a daily basis
Demonstrated experience in working with a high volume of data entry and phone calls
Demonstrated experience performing tasks that require high attention to detail

120

Office Specialist, Senior Resume Examples & Samples

One year combined experience coordinating logistics for events and/or programs
Be able to apply judgement, research and interpret a variety of levels of information, apply functional knowledge to analyze, make decisions, and respond to matters requiring comprehensive knowledge of our office’s and the ASEMS program’s policies and procedures
Experience working in a program that provided support for high school, community college, or university students
Knowledge of best practices for STEM persistence and/or effective programming to involve students in undergraduate research
Demonstrated ability to multi task, prioritize the workload, and perform the duties outlined for the position
Knowledge of basic accounting/budgeting procedures
Skilled in English composition, grammar, spelling, punctuation, and written communication
Skilled in basic math
Knowledge of UAccess Student, Analytics, and D2L and/or familiarity with data collection and compilation
Knowledge of university academic procedures; ability to work with sensitive and confidential student information
Knowledge of office and administrative practices and principles, basic accounting/budgeting procedures, and UA Purchasing and Travel policies

121

Trade Management & Middle Office Specialist Resume Examples & Samples

Participation in the core Trade Management functions including trade capture/validation, oversee report monitoring, query resolution, client support, trading risk / Profit and Loss validation
Products include: Credit Default Swap (CDS), Bonds, Interest Rate Swap (IRS), Options, FX
Involvement in the implementation of industry and regulatory initiatives through participation in internal working groups and/or external market forums – e.g. Dodd Frank, European Market Infrastructure Regulation (EMIR), Global Trade Repository (GTR), Central Counterparty Clearing House (CCP) Clearing
At least 2 years of previous relevant experience
Experience in managing a small team would be an asset

122

Office Specialist Resume Examples & Samples

Responsible for reviewing purchase orders and receiving data/documents to ensure accuracy and completeness. Process all paperwork relating to receiving merchandise
Responsible for matching purchase orders, receiving documents, and invoices in the manner that is in compliance with the Bookstores and UA policies
Be one of the contacts for sales floor personnel to answer inventory questions
Assist with the inventory process and procedures based on the needs of the Book Division
Participate in textbook and trade book returns by monitoring timelines and schedules and generating appropriate reports
Organize and lead others in the collection, preparation, and shipment of returns back to publishers and vendors. Process all paperwork relating to returns
Contact vendors and resolve merchandise discrepancies
Process all returned products to vendors
Provide Operations Manager with information relating to the need for inventory adjustments, along with justifications, in order to ensure inventory accuracy
Lead the activities of student employees in the Operations department and on special projects
Other duties, as assigned, that further the stated mission of the organization
Previous inventory operations experience using the MBS program or similar program
Previous experience utilizing knowledge of standard practices of a campus bookstore
Prior experience with supervisory principles, practices, and techniques

123

Physician Office Specialist Resume Examples & Samples

Previous experience in a medical office
Ability to work in a fast-paced, high-stress environment
Ability to care for acutely-ill patients

124

Office Specialist Senior Resume Examples & Samples

Experience in customer service. Handling in person customers preferred
Experience in operating office machines
Experience using credit card machines for accepting payments
Experience evaluating governmental forms

125

Office Specialist Resume Examples & Samples

Experience performing basic office/clerical duties
Evidence of effective verbal and written communication
Experience in the operation of a variety of office machines

126

Office Specialist Resume Examples & Samples

Handle all billing for fee-based services. Work with Administrative Associate to accurately charge student accounts for all fee-based services. Charge Bursar accounts as necessary. Create invoices. Make deposits according to university policies and procedures
Approve payroll for tutors, study group leaders and Exam Prep facilitators through UAccess. Notify supervisors of discrepancies. Assist with payroll audits. Manage paycheck distribution
Monitor TutorTrac daily, for data management purposes. Routinely verify the data is accurate. Pull data from TutorTrac as requested
Perform data collection, documentation, and analysis to ensure accurate and timely development of THINK TANK usage reports. Maintain a variety of records requiring classification and compilation of varied information. Assist in compilation of data for statistical reporting. Assist in the preparation of departmental reports. Provide weekly reports to campus partners (e.g., Spanish work report), as necessary
Manage supplies and orders for department
Assist in the supervision of office assistants and front desk staff as needed including but not limited to making informed decisions regarding work performance with the direction of the Administrative Associate
Assist with hiring process: schedule interviews, arrange for parking, create and maintain internal files, create nametags, etc
Assist with training of new professional employees on TutorTrac use
Routinely update training handbooks. Update related policy/procedure manuals
Schedule meetings, arrange rooms, catering and other arrangements, as needed
Support department through participation in a variety of department activities, assignments and committee work
Knowledge of FERPA and ethical principles in working with students
Knowledge of supervision principles and practices

127

Office Specialist Senior Resume Examples & Samples

Experience in work that requires attention to detail, organization, and ability to track multiple ongoing projects
Experience in adaptng to quickly changing priorities
Experience in using customer service skills
Experience in Microsoft Office Suite (Word, Excel, Outlook)
Experience using Advantage, Dashboards, Kenexa BrassRing, TAS, Concur, SunRISE and PeopleSoft
Evidence of having a business-related degree
Experience in working individually and collaboratively as a team

128

PJ Office Specialist Resume Examples & Samples

Process Management
Functional/Technical Skills
Customer Focus
Written Communication
Personal Learning
Prior bookkeeping, audit experience with paper work mentality is essential. Individual must have working knowledge of precious jewelry systems and attention to detail

129

Marketing Office Specialist Resume Examples & Samples

Persuasive writing skills
Creative thinker and writer
Self-starter; able to set priorities and work with minimal supervision
Knowledge and understanding of marketing principles
Ability to work individually or in a team environment
Superior organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines

130

Office Specialist Senior Resume Examples & Samples

Experience in providing a high level of customer service delivered in a student services environment
Experience in organizing, collecting, analyzing and reporting a variety of data in written, verbal and electronic formats; (Dashboard, My Reports)
Experience working with internet-based Microsoft Office applications (i.e., Word, Excel, Access, Outlook, PowerPoint)
Student information system experience (DARS, PeopleSoft, Salesforce)
Experience with online survey applications (CoursEval)

131

Office Specialist Resume Examples & Samples

Work as a part of the CBC Purchasing, Travel and Reimbursements (PTR) team on all of the purchasing, travel and reimbursements for your assigned CBC faculty and CBC departmental staff
Work with CBC Research team to make sure that PTR requests are allowable and that the appropriate funding is available on large or unusual purchases based on the type of funding
Check PTR team email daily for requests and respond promptly to all requests for your assigned CBC faculty and CBC departmental staff
Work with CBC PTR team and CBC Research team to make sure that correct accounts and objects codes are used for any PTR requests
Contacts various department and university personnel to resolve discrepancies or problems; answers inquiries regarding work being performed
Experience with University of Arizona Suite of UAccess Systems (Financials, Analytics, & Employee)
Experience with University of Arizona Policies & Procedures for Financials, Purchasing, Travel, Reimbursements

132

Middle Office Specialist Resume Examples & Samples

Trade Confirmation: Act between Client and Broker to match trade economics
Trade Settlement: Ensure all trades are settled in a timely manner
Reporting: Verify and assimilate data, and report to external partners
Static system setup: Setup investment funds and financial instruments in internal system

133

Office Specialist Resume Examples & Samples

Provides customer service support and front desk coverage for the Department including receiving and screening telephone calls and visitors, as well as responding to inquiries
Maintains department inventory and orders office supplies
Opens and reviews department mail and email
Prepares and composes business correspondence, creates labels and addresses envelopes
Coordinates all office moves and acts as a liaison for departmental facilities and technology requests
Creates and maintains records and tracking through systems/databases/spreadsheets and ensures security of confidential documentation
Assists with classroom scheduling which includes managing reservations for courses, final exams and events
Schedules meetings, conferences, seminars, and special events, as well as maintaining an office calendar
Responsible for time and attendance reporting activities (DTA) and payroll recording processes
Assists in the student worker hiring process using Kenexa/Brassring
Trains, supervises and coordinates activities and schedules for student workers
Provides support to faculty and staff as requested
Evidence of effective verbal and written communication skills with a customer service focus
Experience tracking multiple projects and activities simultaneously; planning and establishing priorities with changing priorities and short deadlines
Evidence of working with confidential information, problem solving and decision-making skills
Experience with software/systems such as: Kenexa/Brassring, PeopleSoft, TAS, etc
Experience coordinating activities and/or supervising others

134

AGS Front Office Specialist Resume Examples & Samples

Work proactively with sellers to ensure they understand Amazon's Requirements to sell on the Amazon Marketplace
Guide sellers to provide documentations required by Amazon in a timely manner via email and telephone (inbound and outbound)
Coordinate with different functional teams across different regions to improve both seller experience and efficiency
Drive tasks to completion by balancing business needs and building great customer experiences
Demonstrates ownership of every Seller interaction to achieve successful first time resolution on all contacts
Works with multiple technology applications and features to resolve Seller contacts
Demonstrates the ability to recognize and identify system, process and policy issues impacting our Sellers and drive business improvement initiatives
Bilingual skill, fluent in oral and writing
Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office applications specifically Excel, familiarity with web browsers, and demonstrated capability to work with tailored in-house applications
Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers and stakeholders
Ability to maintain high levels of confidentiality and data security standards
Self-disciplined, diligent, proactive and detail-orientated

135

Office Specialist Resume Examples & Samples

One year experience answering phones and providing information to customers in a high volume service environment
Effective verbal and written professional business communication skills (i.e., accurate grammar and spelling)
At least 2 years of cash handling in a retail or service environment

136

Office Specialist Resume Examples & Samples

Three years of office/clerical experience which includes one year in a directly related function; OR, a Certificate in Secretarial Science AND two years of secretarial/clerical experience; OR, any equivalent combination of experience, training and/or education
Proven track record of being organized, responsible, and excellent verbal communication skills
Demonstrated proficient ability in the use of personal computers and software including Microsoft
Word, Excel, PowerPoint, Publisher, and Outlook
Skill in English composition, grammar, spelling, and punctuation; strong editing abilities

137

Office Specialist Resume Examples & Samples

This position is solely responsible for a variety of tasks, some of which cannot easily be anticipated, and many of which are complicated with specific deadlines. How will you organize yourself to complete different tasks, while not losing sight of deadlines?
Knowledge of and experience with UO Accounts Payable policies and procedures, and/or
Extensive computer experience, including Microsoft Office (Excel, Word and Outlook)
Experience with an enterprise-wide accounting system, such as Banner Ellucian

138

Night Utilization Office Specialist Resume Examples & Samples

Duties and tasks are standardized - covered by specific instructions and supplemented as needed by a supervisor in the same work area
Performs basic clerical office work such as document processing, record-keeping, data entry and report compilation
Resolves routine questions and refers more complex issues to higher levels

139

Office Specialist Senior Resume Examples & Samples

Demonstrate knowledge of policies, procedures and terminology of assigned function
Experience in operating a computer to research issues, data entry and documentation
Experience in organization of data with attention to detail
Experience in analyzing data
Experience in using Salesforce
Experience in using student information systems (SIS, and degree audit systems (DARS)

140

Office Specialist Senior Resume Examples & Samples

Experience in providing customer service in a team environment and in a high volume service location
Evidence of effective visual, verbal and written communication skills
Experience in retrieving and/or updating information in a student information system (i.e., Peoplesoft, DARS)
Experience in using internet-based research tools and Microsoft Office applications (i.e., Word, Excel, Outlook)
Experience working with CRM systems (i.e., Salesforce)
Demonstrated knowledge of FERPA or other experience in dealing with confidential and sensitive information
Experience working with diverse populations
Demonstrated knowledge of higher education academic structure and organization; academic programs, colleges, and departments

141

Operations Office Specialist Resume Examples & Samples

Monitored through Web Site tracking and carrier phone calls
Managing group database for Accessorial Charges (reading/following up)
Carrier tolls
Adding charges on load level through JBH system

142

Office Specialist Resume Examples & Samples

Document known issues, and solutions or in a technical bulletin or solutions database
Ability to multi-task between several customer situations at the same time
Position could entail working non-standard hours, holidays and travel
Working Knowledge video conference product - Polycom HD Video and Telepresence
Working Knowledge of network protocol is desired

143

Office Specialist Resume Examples & Samples

Performs or coordinates data collection, analysis, reporting, documentation and other duties to ensure accurate and timely processing of information and reports
Maintains confidentiality while working with HR related issues
Provides excellent customer service to staff, customers, vendors, students etc. and may respond verbally or in writing to complaints or problems
Utilizes knowledge and experience of computer software such as Word, Excel, Access, Power Point, Outlook, etc. to complete work assignments in an accurate and timely manner
Ability to operate a variety of office machines
Ability to communicate effectively in a team environment
Ability to organize work to meet deadlines and assist others at peak times
Prior experience with large interactive databases (ex. FIMA, PeopleSoft)

144

Office Specialist Resume Examples & Samples

Model department values and expectations
Compiles special reports or studies where analysis of complicated or technical data is required
Serves as a reference source to assist program areas and employees in resolving discrepancies or procedural problems utilizing knowledge of specialized function; responds to technical administrative questions ensuring necessary follow-up is performed
Assist with managing our operational system by improving and implanting functions within RecTrac
Plans and prioritizes workload to meet set deadlines
Upon hire, CPR-PR, AED, First Aid and Blood Borne Pathogens certification training will need to be completed

145

Sales Office Specialist Resume Examples & Samples

Provide a streamlined scheduling process for all education and enrollment meetings
Coordinate and schedule meetings that optimize the Retirement Education Specialist’s time and travel within their region, and across regions when necessary
Manage 4 – 6 Retirement Education Specialist’s calendars at one time
Confirm meeting date/time and content between plan sponsor, Broker, TPA and sales/service team as applicable
Send meeting confirmation to internal business partners and input all necessary data to calendar and Salesforce
Send meeting confirmation to external business partners (brokers, sponsor, tpa) and coordinate with Sales Support Team to ensure kits are ordered and delivered timely
Poised speaker with proven phone skills and the ability to engage colleagues and clients alike
2-4 years’ experience in employee benefits services
Associates degree or equivalent experience
FINRA series 6 and 63 or the ability to obtain within 60 days of hire
State insurance license must be obtained within 60 days of hire
Bilingual (English/Spanish) a plus, but not mandatory
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution
Team Mentality: Partnering effectively to drive our culture and execute on our common goals
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage

146

Senior Treasury Mid Office Specialist Resume Examples & Samples

Drive, execute and participate in the evolution of the company’s middle and back office processes, contribute meaningfully to the treasury team’s risk framework, operational excellence to ensure best practice controls and processes are developed and adhered to
Lead project to implement innovative global payment solutions and structures to optimize process and support business growth
Lead in developing other treasury solutions such as payment on behalf and payment factory to improve operational efficiency
Work closely with risk and cash management team in creating, developing and updating global cash deposit policy for the global booking.com local entities. Lead discussion and manage action items to monitor and ensure adherence by the stakeholders
Effectively and efficiently deal with all BAU middle and back office issues and queries
Liaise with internal and external stakeholders across all levels of seniority
Execute regulatory and legally required documentation processes (onboarding, bank documentation)
Maintain core relationships, balancing optimal financial value with service delivery
Involvement in the FX hedging and/or investment programs, in a middle office/back office capacity when required
Identify opportunities to drive value through process automation and the elimination of process waste
Management and execution of ad-hoc projects where required
A proven track record of 7+ years in a pure banking or corporate treasury environment
University education required in Economics, maths, physics, engineering, or other quantitative discipline
Candidate with SWIFT certifications (e.g. SWIFT for Corporate, Treasury Management, SWIFTNet, etc.) and proven project management skills are highly preferred
Good understanding of Accounting, FX hedging, Risk Management (Credit and Counterparty) and Investment in a mid or back office capacity
Experience working as Front Office (e.g. trading) capacity or MSc degree in Finance is a plus
Innate leader who is a self-starter able to work with minimal supervision
Broad knowledge of micro and macroeconomic factors, with the ability to translate these into risk-based decisioning
Experience with Treasury system such as SAP TRM, Reval or Quantum is highly advantageous
Able to adapt style and approach in order to work effectively with internal and external stakeholders from a variety of different cultures
Able to demonstrate relentless tenacity to drive business objectives and deliver results
Willingness to work flexibly, and undertake global travel if required by the business
Advanced Excel and presentation skills

147

Office Specialist Senior Resume Examples & Samples

Experience maintaining effective working relationships and working cooperatively with a diverse population (Higher Education environment preferred)
Experience working in a customer service environment applying problem solving, decision-making, conflict resolution and organizational skills with attention to detail
Experience using human resource management system in a higher education environment (PeopleSoft/Kenexa preferred)
Experience with Microsoft Office (Word, Excel, Access and Outlook)
Demonstrated knowledge of accounting procedures and techniques and preparing detailed financial reconciliations

148

Utilization Office Specialist Resume Examples & Samples

Dedicated and reliable
Driven to be a team player who works towards common goals and objectives
Communicate effectively with both JB Hunt employees and external customers
Assist in the retrieval of necessary information to ascertain situation and potentially charge customers

149

Office Specialist Resume Examples & Samples

Experience with excel
Experience with Advantage for purchasing
Experience with Concur for travel processing
Experience with Microsoft Word
Experience with the Internet
Evidence of excellent in both verbal and written communication skills

150

Administrative & Office Specialist Resume Examples & Samples

Serve as receptionist for the Chichester Science Center, assist students and visitors, answer the telephone, maintain appointments for the department chairs
Maintain accurate record of scheduling spreadsheets of classes, faculty and classrooms
Monitor room reservations and room usage
Maintain all faculty recruitment materials
Maintain records of departmental book orders
Assist with ordering and receiving of supplies
Make on campus deliveries and pick ups
Photocopy tests and other documents
Monitor office supplies and keep workroom neat
Place work orders with Facilities Management and Computer Services, if necessary
Maintain departmental faculty/staff directory

151

Administrative & Office Specialist Resume Examples & Samples

Work closely with the staff and instructors to provide logistical, administrative, and coordination support for on and off-site programs
Register students, generate reports, and interpret data with online registration software, Augusoft Lumens. (Training provided, if necessary.)
Oversight, tracking, and coordination with summer staff to meet the class set-up, supplies, and equipment needs for on and off-site programs
Online, phone, email and in-person parent communications
High level of interaction with the public, primarily students, parents, and instructors
Use of MS Office for MS Excel tracking spreadsheets, MS Word reports, and documents
Collect and record student evaluations and attendance sheets
All staff are responsible to ensuring the safety and security of the students
Strong computer software skills and experience. Familiar with MS Office Suite
Excellent customer service skills and experience with diverse populations
Responsible, mature, flexible and well-organized
Ability to work in a fast-paced environment and meet deadlines
Previous office experience that involve administrative practices and procedures
Strong organizational skills and the ability to prioritize
Desire to work with a youth educational program serving a diverse population
Experience with youth or education program settings
Knowledge of Augusoft Lumens
State application, which can be found at http://jobs.virginia.gov
Copies of transcripts (if applicable)
Names, addresses, email and telephone numbers of three (3) professional references

152

Office Specialist Resume Examples & Samples

Demonstrated knowledge of standard office practices and procedures
Experience in using multi-line phones, customer service and/or front line operations
Experience in multi-tasking in a team environment while assisting others
Experience working with internet-based Microsoft Office applications (i.e. Word, Excel, Outlook, PowerPoint)
Evidence of effective verbal and written communication skills, including composition, grammar, spelling and punctuation
Demonstrated knowledge of university policies and procedures

153

Office Specialist Senior Resume Examples & Samples

Evidence of a Bachelor's degree
Demonstrated knowledge of higher education, K-12 educational environment, ASU service standards, PeopleSoft, Retention Dashboard, Degree Audit Reporting System and Salesforce
Supervisory experience (2 years)
Demonstrated knowledge of policies procedures and terminology of assigned function

154

Office Specialist Resume Examples & Samples

Experience with organizational skills, attention to detail and good use of time
Experience working with confidential or sensitive information
Experience using computers
Experience with DHS programs a plus
Experience communicating effectively with people over the phone, in writing and in person
Experience gathering, documenting, and reviewing information necessary to establish details are accurate
Experience tracking multiple tasks at the same time for several different co-workers
Experience maintaining files and records
Experience handling competing or changing priorities mid-stream to meet differing deadlines
Skill in organizing work efficiently and exercising independent judgment in making appropriate decisions concerning work methods
Experience independently gathering information for data entry
Ability to establish and maintain good working relationships with others

155

Office Specialist Resume Examples & Samples

Experience working efficiently, balancing quantity with quality
Experience with multitasking
Experience explaining/clarifying rules, processes and procedures
Experience using Microsoft Office Programs including Adobe Pro, Word, Outlook and Excel
Experience using databases and entering technical information into a database system

156

Office Specialist Resume Examples & Samples

Front desk reception experience
Experience explaining rules, regulations and procedures for a program/service
Experience with computers
Experience processing, entering, and/or verifying detailed data
Experience communicating with and resolving conflicts/disputes with clients or customers
Experience working with individuals of a diverse population

157

Office Specialist Resume Examples & Samples

Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents
Strong skills in communicating effectively with the public on the telephone and in person
Ability to explain complex dispute resolution rules and regulations
Proficient in operating typical office equipment, including a computer, scanner, copier and fax machine
Accurate data entry and typing skills
Experience processing incoming and outgoing office mail

158

Office Specialist Resume Examples & Samples

Preference may be given to applicants with bilingual skills, specifically Russian and/or Vietnamese
Proven record of maintaining effective, cooperative and courteous working relationships with co-workers, supervisors, the general public, clients, and providers
Demonstrate understanding of ODE's diversity objectives and actively seek to achieve goals. Consistently treat customers, stakeholders, partners and coworkers with dignity and respect--demonstrating world class customer service
Minimum typing speed of 45 words per minute (WPM) with a high degree of accuracy
Experience answering routine inquiries for information about programs or services provided by your employer
Proven experience providing effective customer service that included providing general and procedural information via telephone, in person and/or in writing
Place and retrieve file documents in a variety of different filing cabinets from ground level up to six feet which requires the use of a step stool or a stepladder and be able to lift up to 40 lb
Long periods of sitting or standing may be required for this position
Attach a cover letter that addresses why you believe your background and experience make you the ideal candidate for this position

159

Office Specialist Resume Examples & Samples

Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR
An Associate's degree in Office Occupations or Office Technology; OR
Graduated from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience
Data entry experience on Microsoft Excel or Access; or similar program
Experience managing online calendar; similar to Microsoft outlook or similar program
General knowledge of proper grammar, punctuation, spelling, capitalization, and sentence structure
Experience providing clerical functions at a technical or support level in an office setting
Good communication skills, both verbally and written, to a variety of audiences; including answering questions and gathering/exchanging information
Good organizational skills and exercising judgment decisions concerning work methods
Ability to learn and work within specific agency operations, policies and procedures affecting assigned work
Ability to maintain confidentiality of agency records
A copy of the DD214/215 for the five (5) point preference; OR
A copy of the DD214/215 and a public employment preference letter from the United States Department of Veterans' Affairs for the ten (10) point preference

160

Office Specialist Resume Examples & Samples

Review computerized cases to determine appropriate locate actions. Identify, compare and verify case information and update information to maintain current and complete child support case records. Monitor cases to ensure all actions are taken in accordance with regulations. Document all inquiries and actions taken on each case
Contact various government agencies, private businesses, law enforcement personnel, custodial parent or party, alleged or absent parent, other child support offices and other contacts using various methods to obtain missing information and/or exchange, clarify or verify case information
Review cases to determine if case closure criteria are met and take appropriate case closure actions. Recommend reduction of benefits on the custodial parent's or caretaker relative's public assistance grant for non compliance or non- cooperation regarding requests for information necessary to locate alleged fathers or absent parents
Receive and respond to inquiries about the current status of cases assigned to the Branch. Explain Oregon Child Support Enforcement program rules, policies, and procedures relating to Branch functions, to various agencies, private businesses, individuals and others. Receive and respond to interstate locate requests
Assist supervisor with a variety of projects. Assist in Reception and Mailroom areas as needed
An Associate's degree in Office Occupations or Office Technology;OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience
Strong organizational and project management skills
Demonstrated ability to draft, read, edit and proofread a wide variety of documents with attention to accuracy and detail
Flexibility and adaptability to the changing needs of this position
Work experience demonstrating the ability to enter a variety of data with speed and accuracy

161

Office Specialist Resume Examples & Samples

Two years of general clerical experience, one year of which included typing, word processing, or other experience generation documents; OR
Transcripts must be submitted to receive credit for education coursework at the time of application. It is highly recommended that you attach your transcripts even if you meet qualifications with work experience. Transcripts are used as additional information if experience calculations cannot be made with work experience alone
LEDS Certified
Ability to maintain a high standard of performance, personal integrity and conduct
Ability to understand and adhere to the highest standards of confidentiality
Ability to use independent judgment
Ability to take initiative and perform without constant supervision
Ability to function in a positive team environment and make positive contributions
Must be dependable and flexible

162

Office Specialist, Senior Resume Examples & Samples

Balance work responsibilities between two units, completing assigned tasks for each unit accurately and within expected time frames
Process registration forms and transcript requests at the customer service window
Accept cash and credit card payments for transcripts at transcript window
Assist with transcript production as needed
Complete specific assigned tasks including Second Start Program declarations, Leave of Absence forms, Course Changes, and Block Enrollment training
Assist with answering the main telephone line for the Registration & Transcript unit as assigned
Attend staff meetings and other meetings relating to assigned tasks, as required

163

Business Office Specialist Resume Examples & Samples

Completion of PMC’s the Medical Terminology Test for BOS/PSR/PAR Staff with a passing score within 90 days of hire
One year health care experience in ambulatory practice
Comprehensive working knowledge of third party insurance
One year experience with coding: ICD-9, CPT, HCPCS
One year patient third party billing and referrals experience on an automated patient accounts system

164

Office Specialist Senior Resume Examples & Samples

Demonstrated knowledge of customer service/front desk experience
Previous experience working in higher education
Skill in effective communication, both verbal and written
Previous experience providing administrative support to executive staff
Salesforce case management experience
Three professional references (names, addresses and phone numbers)

165

Trade Management & Middle Office Specialist Resume Examples & Samples

Management and facilitation of all trade lifecycle events – e.g. Credit Events, Clearing, Internal Risk Transfers, Corporate Actions and Succession Events, Compression Cycle
You offer understanding of financial derivative products
You have extraordinary analytical and advanced Excel skill
You are able to work efficiently and accurately in a highly pressured environment
You are solid teammate with developed interpersonal skills
Ability to multi-task, work to intraday deadlines and accommodate varying levels of volume is needed
Special attention to detail with a desire to question/improve processes

166

Office Specialist Resume Examples & Samples

Perform clerical/administrative assignments in accordance with established procedures and under general instruction
Update and maintain all labor and discipline records
Review and maintain various reports and ensure proper authorization for company functions and purchases are obtained
Coordinate the production, distribution, and communication of all safety-related reports and maintenance of safety-related records
Assist in the administration and office support functions by maintaining office records, personnel files and answering routine questions about company policy
Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
Proficient using MS Office applications (Word, Outlook, PowerPoint, and Excel)
Bachelor’s degree or equivalent combination of training and experience

167

Trade Management & Middle Office Specialist Resume Examples & Samples

Structured Note Support (SNS) is based within the EMEA Trade Management group
The Fixings team within SNS is a responsible for monitoring lifecycle events on Equity Derivative OTCs and Structured Notes
The team provides fixing calculations, and sends event notices, to Paying Agents and clients
The team works closely with the EMEA trading desks to support lifecycle events on their products, and acts as a primary contact for coupons, barriers and triggers for products traded in the region
Additional support is provided to other regions for more complex products
Set-up of new OTC products in the Equity Fixings Tool
Calculation of coupon, barriers, knock-outs and redemptions for Structured Notes, Warrants and Certificates
Processing of Fixings Notices to Paying Agents
Query management of product lifecycle related issues and requests from Trading Desks / Sales Desks / Paying Agents / Note Issuance
Deep understanding of the processes which results in automation and ongoing development of existing tools
Production of reports to FO to monitor products for key clients
Project support / SME input into lifecycle event initiatives
You have Bachelor or equivalent degree in banking or finance preferred
You have good interpersonal skills and know written and spoken English
You understand financial instruments
You are great teammate (displays enthusiasm, confidence & dedication)
You have solid problem solving, organizational, multitasking and analytical skills
You are eager to work independently and efficiently on several assignments at a time
You are able to perform in high pressure environment
Results orientation with active problem-solving approach

168

Office Specialist Resume Examples & Samples

Experience working in an animal research setting
Experience using Lenel / ISAAC for door access and reports
Experience maintaining clean and stocked office and support areas
Experience in using MicroSoft Office software

169

Office Specialist Resume Examples & Samples

Prepare travel authorization and assist with travel expense reports
Assist faculty and staff with questions on the status of their reimbursements
Assist with processing vendor payments and other reimbursements
Enter all department documents into a tracking log and follow up on their processing status after they are sent to central administration
Responsible for monitoring and ordering all department supplies
Process parking reservations for department guests as requested
Responsible for department copier including ordering toner and reporting maintenance issues
Manage department FedEx supplies and order FedEx pickup
Assist with processing key requests to college building and department offices/rooms
Assist in the preparation and participate in departmental events when needed
Perform a variety of clerical tasks as needed, including filing, faxing, photocopying, scanning, mail distribution, typing correspondence, etc
Initiate Facility Management (FM) requests for department
Back-up to student workers for department mail, front desk voice mail, running errands on campus, etc
Submit surplus department equipment and furniture
Experience with UA policies and procedures
Experience in working and interacting with faculty and staff in academic departments
Proficient with Microsoft Office Suite
Experience with UAccess systems (Financials and Analytics)

170

Temporary Office Specialist Resume Examples & Samples

5% Planning and promoting public events
5% Other Duties as Assigned
Interest in learning about the Low-Residency MFA format and living in Central Oregon
Able to work as part of a team, take direction, and work independently
Proficiency with Google Docs and other applications
A demonstrable commitment to promoting and enhancing diversity

171

Administrative & Office Specialist Resume Examples & Samples

Modern office practices, procedures, and equipment
Word processing, spreadsheet applications, and desktop publishing applications
Record keeping techniques
Correct English usage, grammar, spelling, punctuation and vocabulary
Interpersonal skills using tact, patience, and courtesy
Effective telephone techniques

172

Office Specialist Resume Examples & Samples

Maintains a variety of records requiring classification and compilation of varied information. This includes inventories, student records, demographics, grant data and other related information
Plans and arranges conferences, events or meetings under general instructions from supervisor; communicates arrangements to appropriate individuals
As needed,assist with Teacher Education Seminar (TES) and event coordination and delivery. This includes scheduling, working with vendors, facilitating technology requirements,set-up, tear-down and any other logistical concerns. This sometimes requires working Saturdays or evenings
Reviews reports and printouts to identify errors and make necessary corrections; performs technical or complex verification and reconciliation
Valid Arizona Driver’s License and ability to drive according to the University Fleet Safety Policy upon employment
Experience with Microsoft Office Applications (Word, Excel,Publisher, and
Ability to exercise sound judgment and discretion, conducting research and utilizing resources to solve student problems that arise
Familiarity with Student Information Systems such as Peoplesoft, Banner, etc

173

Business Office Specialist Resume Examples & Samples

Serve as a resource or Subject Matter Expert (SME) for other team members or internal customers to help identify and resolve issues
Handle escalated and complex customer issues, helping to provide resolution and settlement of account
Contacts customers through a variety of methods (e-mail, form letters and phone calls) to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
Obtains agreement, after discussion with customer, on potential balance payoff and/or payment terms within stated level of authority and guideline limits
Performs research and documents on various computer systems customer information regarding current status, payment expectations, notes of conversations and other relevant information
Prepares and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details
May in some instances transfer settlement of account and related information to external collection agencies and remains in contact with them regarding further payment activity
Reviews, documents, and analyzes all findings for payments, recoupments, and denials
Understands and articulates the client appeal rights with both government auditing programs
Maintains strict adherence to appeal requirements and associated timeframes
Adherence to timely completion of all assigned tasks within appeal software
Maintain communication with payers, both government and non-government, and provide follow-up activity as necessitated to secure information regarding payment, recoupments, denials, and clarification of correspondence
Provide reconciliation findings and escalate any trends or items of concern
Maintains database information relative to financial activity
Other duties as assigned by the Recovery Audit Supervisor, or designated Audit and
Denials leadership
Works independently in a team environment
May coordinate other's activities

174

Office Specialist Senior Resume Examples & Samples

Demonstrated knowledge of military service and related issues; VA education benefit policies and practices
Experience with FERPA
Demonstrated knowledge of institutions of higher learning and their policies and procedures
Experience retrieving and updating information in the Student Information System (PeopleSoft, VAOnce)
Experience with MS Office applications (Word, Excel, Outlook)
Experience in degree audit reporting (DARS)
Three (3) professional references (names, addresses and phone numbers)

175

Office Specialist, Senior Resume Examples & Samples

Five years of increasingly responsible office/clerical experience which includes one year in a directly related function; OR,
Any equivalent combination of experience, training and/or education approved by Human Resources
Previous experience working in medical education or other experience in an academic institution
College coursework in any field

176

Front Office Specialist Resume Examples & Samples

Assist providers during examinations and treatment
Perform ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws, etc.) and as certified
Dispense medications within the scope of practice as ordered by the treating providers and in accordance with state regulations

177

Office Specialist Resume Examples & Samples

General knowledge of arithmetic
General skills in a variety of clerical functions
Skill in communicating orally and in writing with a variety of people answering questions and gathering/exchanging information
Skill in working in an automated environment, using computers and other electronic equipment
Applicants may be required to take a skills evaluation to advance to the interview process

178

Office Specialist Resume Examples & Samples

Experience communicating and providing customer service via telephone, in person and/or in writing
Experience working with confidential information
Experience using Microsoft Office Programs
Demonstrated experience with multi-line phone
Experience working in a team environment

179

Office Specialist Resume Examples & Samples

Complete resource and referral requests, including transportation requests
File and purge case records within appropriate time lines
Sort, date stamp and distribute incoming mail
Weigh, apply correct routing information, apply correct postage for outgoing mail
Primary support for Meals on Wheels payments
Provide reception service to clientele and the general public who walk-in requesting services or information about the agency and programs and/or refer to appropriate staff
Demonstrate the DHS CORE Values; Integrity, Stewardship, Responsibility, Respect, Service Equity, Innovation and Professionalism
Maintain effective, cooperative and courteous working relationships with co-workers, supervisors, the general public, clients, and providers
Demonstrate understanding of DHS' diversity objectives and actively seek to achieve goals. Consistently treat customers, stakeholders, partners and coworkers with dignity and respect--demonstrating world class customer service
Develop quality working relationships and engage in effective team participation by assisting and supporting co-workers, supervisors, and other work-related partners. Constructively realize team objectives by identifying and resolving problems
Experience using a computer/computer terminal to input/retrieve data and generate information and/or data reports
Experience checking for accuracy, quickly and precisely, to find and correct errors
Experience verifying information for completeness and correctness

180

Office Specialist Resume Examples & Samples

Excellent computer skills including proficiency in the use of Microsoft office software (such as Word, Excel, and Outlook)
Experience using advanced Adobe Pro software program
Works accurately and enjoys detailed oriented work
Conscientious in maintaining client confidentiality
Employs excellent communication skills working with clients or members of the public who may have hostile or difficult personalities
Follows direction well

181

Office Specialist Resume Examples & Samples

Demonstrated strong customer service and communication skills, both in person and by telephone
Ability to manage multiple tasks with interruptions as well as manage a heavy workload with competing deadlines
Demonstrated proficiency in Microsoft Office (e.g. Word, Outlook, and Excel)

182

Office Specialist Resume Examples & Samples

Experience working with angry, hostile, frustrated individuals, and those with behavioral and /or cognitive challenges
Previous experience in medical, behavioral health, or correctional setting
Skills in communicating orally and in writing with a variety of people answering questions and gathering/exchanging information
Experience in multi-tasking

183

Office Specialist Resume Examples & Samples

Active Listening- asks clarifying questions, paraphrases understanding
Keeps conversations professional, redirects if needed
Friendly/Positive Demeanor
Explains complex information in a way that is clear and understandable
Identifies important/key information
Develops effective processes and follows them to eliminate missed steps
Experience working in multiple applications simultaneously
Experience entering data into a database

184

Office Specialist Resume Examples & Samples

Strong ability to multi-task and keep up with fast-paced work
Strong interpersonal and collaborative skills
Experience working independently and in a team environment
Computer, data entry, and typing skills
Experience with basic functions of MS Word and MS Excel
Ability to communicate with a diverse range of customers/clients

185

Office Specialist Resume Examples & Samples

This position processes all client requests for DHS records in a timely and respectful manner, following statute and DHS policy
This position organizes, schedules and maintains the weekly Criteria Staffing schedule by coordinating with casework staff, supervisors, paralegal and the DOJ. Cases appropriate for the Criteria schedule include those with an upcoming Court hearing and those with other issues warranting review with the legal team. Attend Criteria Staffing's when the Paralegal is not present, take notes and send out to appropriate DHS caseworker and their Supervisor
This position organizes, schedules and maintains the monthly Legal Assistance Staffing's by coordinating with casework staff, supervisors, paralegal, DOJ and the Legal Assistance Specialist. Cases appropriate for the Legal Assistance schedule include those cases being considered for the termination of parental rights process. This position ensures all required documents are forwarded to DOJ and the Legal Assistance Specialist within required timelines. Included in these duties is the responsibility to reserve a meeting room for the appropriate time and day. This position is responsible for ensuring all documentation is in order prior to the staffing, this includes: ensuring the Father's Questionnaire and child's birth certificate are both saved into the ORKids system, ensuring Caseworkers have submitted the required Questionnaire to the Paralegal and pull psychological evaluations for parents prior to the staffing to be sent to DOJ and the Legal Assistance Specialist within required timelines
This position is responsible for the legal entry into ORKids system for all court orders received from the Court. Review legal findings and consult with the Paralegal on any insufficient or incorrect Orders. Track Court Orders received from the Court. This includes follow up when orders are missing or not received as well as tracking receipt when requested orders are received particularly when staff are waiting for a specific order. The tracking will include other legal documents such as a Judgment of Non-Paternity or similar materials
This position is responsible for producing and distributing an accurate, up to date Court dockets in a timely manner
This position tracks, processes and distributes DOJ subpoenas
This position assists the paralegal in resolving DHS staff questions related to the court system
This position is responsible for arranging telephone conference calls for Court when a party is appearing by telephone
This position assists the paralegal in preparation of legal documents
This position is responsible for the arrangement of notary services as needed including distribution of copies of the notarized documents to the appropriate parties
This position acts as the contact person for DOJ and DHS regarding routine questions that can be answered using the ORKids computer system
This position prepares and sends invoices for records requests and subpoenas when DHS charges for those documents. This includes tracking the invoices for accuracy and payment

186

Office Specialist Resume Examples & Samples

Experience using databases to enter and retrieve information
Customer service experience either in person or by phone
Answering routine inquiries for information about programs or services
Experience with angry, upset, distressed or hostile clients or customers

187

Office Specialist Resume Examples & Samples

Pastoral Administration: to enhance our administration of Religious Services
Community: to develop a strong and cohesive community among the staff of Religious and Victim Services and all ODOC staff
Ethic and Religion: to help make relationships and procedures within the Department more ethical and compassionate
Victim Services: enhance services to victims of crime in Oregon
Graduated from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience; OR
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis
Current Law Enforcement Data System (LEDS) certified
Highly proficient with Microsoft Office Suite including , Word, Excel, PowerPoint, and databases
Effective communication skills, verbally and in writing
Good social skills
Ability to maintain confidentiality regarding information received
Able to prioritize and schedule heavy workload to ensure timely response to Unit and individual project needs
Able to provide complete and accurate information

188

Office Specialist Resume Examples & Samples

Proofreading and Formatting
General Clerical Duties
Work experience proofreading professional documents and reports reviewing for correct grammar, punctuation, and spelling techniques
Work experience providing administrative support to professional staff by scheduling meetings, taking minutes, preparing confidential documents, setting up audio/visual equipment, drafting letters, and assisting in the development of visuals for public presentations
Work experience using Microsoft products to create high-quality reports, presentations, and spreadsheets
Work experience performing administrative support for projects involving information research, data collection, and reporting information
Work experience using cloud-based business collaboration software to collect, track, and maintain an organizations business records for staff and stakeholders

189

Office Specialist Resume Examples & Samples

Two (2) years of general clerical experience, one (1) year of which included typing, word processing, or other experience generating documents
Experience making daily independent decisions
Experience working with a diverse customer base
The work experience and/or education section of your application must clearly demonstrate how you meet all of the minimum and special qualifications listed above. If it does not, we are required to disqualify it
Complete the supplemental questions
Application
Supplemental questions
Veteran's documents - if applicable

190

Office Specialist Resume Examples & Samples

Skills in word processing, spreadsheets, databases, and scheduling software applications
Experience developing and implementing uniform office forms, correspondence, filing systems, reports, etc
Maintain organized paper and electronic files that can be retrieved quickly
Skill in communicating orally and in writing with a variety of people, gathering and exchanging information to provide extraordinary customer service
Experience working with confidential records and information
Completed E-recruit application: The work experience section must contain enough information to determine that minimum qualifications have been met. A resume' (text or attachment) will not replace the work experience section of the application. Work experience is based on a 40 hour work week. (Example: 20 hours a week for one year would equate to six months of full-time work experience.)
Transcripts:Must be attached if using education to meet minimum qualifications. Note: To protect your confidential information, please redact (black out) your social security number on all transcripts before attaching to your application
Supplemental Questions: The work experience section of your application must verify your responses to all the supplemental questions and show you meet the minimum qualifications. Be sure to answer all supplemental questions, "see resume" or "see application" will notsubstitute for a response
Additional documents(if applicable):Be sure to attach all requested documents (cover letter, resume, work samples, etc.)

191

Office Specialist Resume Examples & Samples

Proficient typing and computer skills
Demonstrated knowledge in Excel spreadsheets, Microsoft Outlook and Microsoft Word
Demonstrated ability to set and meet strict deadlines, stay organized, develop strategies and outline tasks
General clerical experience, including phones, printer, copier, scan and fax machines
Experience providing clerical support to multiple staff
Experience communicating with customers in person, over the phone and in writing, to include hostile customers
Experience working with individuals of diverse backgrounds, to include but not limited to language, ethnicity, and abilities
Knowledge of State Agency General Records Retention Schedule and archiving process
Supplemental Questions: The work experience section of your application must verify your responses to all of the supplemental questions and show that you meet the minimum qualifications. Be sure to answer all supplemental questions; "see resume" or "see application" will notsubstitute for a response

192

Office Specialist Resume Examples & Samples

Review procedures, reference material, manuals and publications to render judgments and make accurate decisions
Review and verify information on documents, forms and applications for authenticity, completeness and compliance
Review technical forms or information for compliance
Determine and compute fees
Issue permits
Determine the appropriate expiration dates to assign and the type of inventory (plates and stickers) to issue
Verify that checks and other payment types are properly completed
Audit transactions to determine that the data entry was correct, money entered match the transactions and that moneys collected were allocated correctly
Respond to telephone inquiries from the general public and explain driver and motor vehicle laws, regulations, policies and procedures
Prepare written correspondence responding to inquiries regarding services for a variety of DMV business transactions
Use a personal computer to access various data entry programs
Data enter and log production statistics
Assist in on-the-job training of other unit personnel
Participate in cross training opportunities and work in other units as assigned
Experience with public contact, either in person or by phone
Experience responding to inquiries about programs or services provided by your employer
Experience following laws, rules, regulations, policies and procedures when processing work
Experience using a computer and Microsoft Word
Experience reviewing documents for completeness and accuracy
Experience problem solving
Experience working in a fast-paced production environment
Supplemental Questions

193

Business Office Specialist Resume Examples & Samples

High school diploma or equivalent required. Associates degree or certificate preferred. Equivalent work experience may be substituted
Minimum of 2 years accounting, bookkeeping or record keeping experience, in a medical setting preferred
Previous health care related billing experience preferred
Knowledge of Medicare and Medicaid specific programs
Knowledge of methods, practices and terminology used in medical, financial, and statistical work
Must be able to maintain confidentiality regarding patient, employee and company proprietary information
Must have the ability to relate professionally and positively and work cooperatively with residents, families and other employees at all levels
Must possess computer skills of the types and at a level necessary to accomplish the job

194

Office Specialist Resume Examples & Samples

Provide information regarding Financial Aid policies and procedures, terms and programs to students, parents, faculty and staff via a multi-line phone system and e-mail
Identify and prioritize problems; perform research, offer solutions, options and strategies
Meet customer needs, offer options, resolve problems and follow up with customers; ensure full customer satisfaction without unnecessarily referring customer to other staff members
Refer to appropriate person or department as needed, and/or arrange for service
Use information systems to input data, maintain databases, perform research for projects or issues and generate reports
Evaluate program effectiveness to develop improved methods
Able to complete training in federal regulations, scholarships and financial aid, and client service skills
Provide ideas and feedback about office operations
Assist in researching rules and regulations concerning eligibility issues and participate in determining OSFA policy and procedures
Interact and maintain liaison with faculty, staff and outside/community agencies in facilitating program objectives
Research and interpret callers information by effectively using provided systems containing information including, but not limited to, Financial Aid policies and procedures, financial aid options and programs for students and parents
Take responsibility for completing assignments and bring all concerns to closure
Responsible for production and quality standards
Maintain complete and accurate system documentation of all customer interactions
Demonstrate professionalism and present a positive image of the company when interacting with members and providers
Demonstrate responsiveness and a sense of urgency when dealing with members and providers
Support individual and team goals and initiatives; accept ownership for individual results
Superior analytical, organizational, and communication skills
Able to adapt quickly to the various tasks and responsibilities
Work well in a team and office environment
Able to take initiative and apply logical problem-solving and decision-making skills
Expected to utilize most primary office software packages, including proficiency with Microsoft Office

195

Trade Management Middle Office Specialist Resume Examples & Samples

Manage all processes related to daily trade break resolution for listed products - stocks, bonds, warrants, options, futures
Liaison between clients' trading desks, prime brokers, exchanges and counterparties to resolve breaks and open reconciling items to ensure timely settlement
Process all trade corrections, early exercises and assignments and perform any other tasks related to daily trade processing of listed option and stock trades
Manage all monthly expiration activities by providing clients with expiring positions, posting exercise/assignment transactions, and informing prime brokers
Process trade corrections and manage pre-settlement confirmation
Process for all types of listed securities, including equities and bonds, as well as options and futures, traded in both U.S. and international markets
Resolve fails with Prime Brokers after settlement date, by working with counterparties to facilitate delivery
Monitor trade capture process and upload trades to prime brokers
A minimum of 1 years Middle Office or Fund Accounting experience incorporating the above key responsibilities
Experience in post trade processing and settlements
Knowledge of custody, securities lending, prime brokerage, market trading practices and position processing treatment
Experience in securities operations environment an advantage
Preferred experience with post trade processing systems and messaging formats: Omgeo CTM, Crest, Euroclear, DTC, Swift, PB Portals

196

Middle Office Specialist Resume Examples & Samples

This role is responsible for providing daily cash balances to the investment teams by ensuring proper reconciliation of portfolio trading activity and cash balances to Bank trading activity and cash balances
Attention to detail will help resolve exceptions and problems related to transaction settlement failure, corporate actions, client activity discrepancies, income payment discrepancies and any other miscellaneous cash transactions
The successful candidate will facilitate resolution by working internally with Settlement teams, Traders and Accountants, and externally with Custodians
Other responsibilities include managing Custodian, Portfolio Manager and Trader relationships, in addition to miscellaneous projects that include process enhancements and ad-hoc reporting
Additional tasks may include overdraft monitoring, overdraft notification, position reconciliation, trade error reporting, metric reporting and new account processing relevant to fixed income cash process
Good numerical and analytical abilities
The ability to multitask, strong organizational skills and attention to detail
Experience contributing to a team and communicating with all levels of an organization
Ability to analyze/communicate technical information to internal/external sources

197

Administrative & Office Specialist Resume Examples & Samples

Front desk operations, including answering phones, greeting and directing visitors, monitoring fax and general administrative duties
Process name/address changes, schedule changes and other tasks
Scan all office documents, ensure appropriate signatures
Serve as backup for Domicile Officer, processing transcripts and enrollment verifications, and non-degree student registrations
Assist with packaging and distribution of transcripts and diplomas
Assist with responding to general email inquiries
Perform financial forecasting to help determine the course of each unit’s initiatives and budget for daily, weekly, monthly, and quarterly allocations and needs
Summarize budgets and submit recommendations for approval/disapproval
Review operating budgets periodically in order to analyze trends affecting budget needs
Create and analyze monthly, quarterly and annual reports to ensure financial information has been recorded accurately
Investigate all budget entries and reconcile all accounts
Develop, interpret and/or evaluate compliance with policies and procedures
Handle all purchases for both units
Provide administrative support to the Vice President of Enrollment Management & Student Success, the Registrar, and Associate Registrars

198

Business Office Specialist Resume Examples & Samples

Obtains agreement, after discussion with customer, on potential balance payoff and / or payment terms within stated level of authority and guideline limits
Prepares and submits reports to internal management on status of outstanding medical bills and proposed / planned payment settlement details
1+ years of working knowledge of Medicare gained in a position primarily focused on Medicare
1+ years of experience working with Medical Terminology, Procedure, and Diagnosis Coding sufficient to access accuracy of patient account
Proficiency with Windows PC applications (this includes the ability to learn new and complex computer system applications)
Available to work 20 hours per week within the operating hours of the site (Monday through Friday 6:00 am to 5:00 pm) and an occasional Saturday as needed for overtime
5+ years of experience with data elements of UB04 and / or Electronic Claim Edit Suite experience
Knowledge of audits on government claims

199

Engagement Management Office Specialist Resume Examples & Samples

You love data
You wake up excited about Excel and all of its vast wonders
You are a self-starter with a creative energy and passion for problem solving
You get a thrill out of a matching reconciliation!
You are competitivewith yourself, always striving to become more accurate & efficient

200

Office Specialist, Senior Resume Examples & Samples

The incumbent will work closely with the FEPP Coordinator to assist in meeting USDA and CALS requirements and processes for the use of federal excess property. Process areas include
Experience with an information database and software application for tracking, recording, and reporting on capital property and other assets
Excellent organizational skills and proven track record in multi-tasking
Excellent customer relations skills
Ability to provide information and guidance with tact and diplomacy to diverse users at many different experience levels

201

Office Specialist Resume Examples & Samples

College level healthcare courses
Excellent proven experience with software programs
2-3 years of experience as an office assistant
2-3 years of hospital based experience as an office assistant
Medical terminology course work or experience
Notary experience

202

Office Specialist Resume Examples & Samples

Experience in event planning and coordination
Experience working in a university setting, preferably in an academic unit
Demonstrated knowledge of academic policies, procedures and organization
Demonstrated knowledge of financial and hr policies and practices
Experience in dealing with a wide range of topics, including confidential and sensitive information
Experience in project management to include meeting deadlines, overseeing processes, and organizing multiple complex projects simultaneously
Evidence of working collaboratively across various departments internal or external to the University and with diverse populations and groups
Experience in using tact and diplomacy in developing and maintaining effective working relationships
Experience with OS (Mac) and Windows operating systems. Advanced experience in a variety of computer programs and applications including: Microsoft Office applications (i.e. Word, Excel, Outlook, Power Point, etc); PeopleSoft; Blackboard, Google docs/spreadsheets/forms; Dropbox; and Adobe Acrobat Pro

203

Office Specialist, / Navigator Resume Examples & Samples

Assist public with filling out routine forms; verify information on various forms, requisitions, and other documents for completeness and accuracy prior to processing
Record and update information (including simple financial data) on a variety of forms, logs, journals, and ledgers
One year of office clerical experience
Approved education
An approved equivalent combination of education and experience
Some positions require specific experience and/or education related to the position

204

Middle Office Specialist Resume Examples & Samples

Enjoy working in a team and supporting one another to do a better job
Like details (but not losing sight of the big picture), be systematic and organized
Possess good analytical skills, with an ability to understand the intrinsic transactional risks

205

Adminstrative & Office Specialist Resume Examples & Samples

Maintain and record office transactions
Balance ledgers
Reconcile accounts
Maintain and record business transactions, i.e., income and expenses, check requests and credit card usage)
Prepare Reports
Assist Grants Administrator to assist with grant financial reporting as necessary
Minimum of an associate’s degree required with previous work experience in a similar role preferred
Mastery of computer skills such as MS Office to include spreadsheet and data base management in addition to Quick Books
Ability to manage multiple tasks, work independently and interact with multiple constituencies in a collegial manner
Previous experience in a similar role is desired
Must be committed to the community college mission and knowledge of the service region

206

Office Specialist Resume Examples & Samples

2 years in an administrative support position
Ability to exercise independent judgment and be a team player. Excellent computer skills, specifically in Microsoft office products and Excel spreadsheet. Excellent analytical skills, attention to detail, and organizational skills. Ability to read, comprehend and apply established procedures/protocols, rules and regulations
3-5 years in an administrative support position providing direction necessary to implement the objectives of an agency, program or organizational unit. Education may be substituted for experience as determined relevant by the agency. Experience in the University setting with understanding of departmental and University rules, regulations, policies and procedures

207

Office Specialist Resume Examples & Samples

Scheduling Templates – builds, changes, maintains, and updates templates
Data – Inputs, retrieves and modifies information and data stored in computerized information
Systems. Assists other users with problems associated with computerized information systems
Generates reports using computerized software
Forms – creates patient encounter forms, routes them to the provider for completion, and prepares
And scans medical record information
Inventories and orders office and clinic supplies as needed for business continuity
Utilizes the electronic medical record to accurately and efficiently register and schedule patients
May perform patient financial transactions including insurance verification, prior
Authorization and billing forms and handling payments
May coordinate pre-op, lab, referrals, transportation, and appointment reminder calls
May coordinate patient transportation
May assist the Patient Services Coordinator with activities in the waiting room to ensure a safe and
Patient friendly environment
Prepares specialized departmental documents
Performs additional job functions as assigned
Two years of office clerical experience
One year of experience in an ambulatory care setting or physician’s medical practice performing scheduling and registration
One year of EPIC experience
Excellent public relations skills

208

Principal Office Specialist Resume Examples & Samples

Collect, evaluate, screen, relay, and respond to a broad range of requests for information from the public and other staff representing different levels of the organization; explain a variety of requirements, policies, and procedures regarding services; write and revise rules, procedures, and manuals related to departmental policies; analyze, resolve, and notify people of action taken regarding difficult problems and concerns
Process and verify complex information and calculations on forms, documents, and requisitions; assist with preparation of financial reports and budgets; monitor and maintain day-to-day departmental budget transactions; process complex and fiscally sensitive transactions involving department- and county-wide operations
Input, retrieve, and modify information and data stored in computerized systems; assist other users with problems associated with computerized systems and programs; generate reports using computer software; train and/or coordinate training of users on the use of computerized systems and programs
Record and update information (including complex financial data) on a variety of forms, logs, journals, and ledgers
Prepare, file, retrieve, and maintain records, and documents from departmental filing systems; develop forms and/or assist with revision; oversee and manage supplies and inventory
Plan, develop, and coordinate specific departmental programs
Perform additional specialized job functions as described in section below, but only after appropriate training
Three years of office clerical experience
An approved combination of education and experience
2 years post-secondary education

209

Office Specialist Resume Examples & Samples

Evident experience and knowledge of Microsoft Office Suite
Excels to provide quality customer service interaction with the general public
Evident experience in maintaining accurate records
Previous experience working as a dispatcher
Knowledge of ASU campus and parking areas
A valid Arizona Driver’s License, an MVR will be conducted

210

Office Specialist Resume Examples & Samples

Deliver world class customer service and build customer satisfaction and loyalty
Provide effective and timely resolution of customer and vendor inquiries. Answer and process incoming telephone calls, emails, interpretation appointments and summaries
Accurately input reservations into company records including proper notations and authorization dates
Communicates with internal and external clients informing of changes, authorization needs, affects to Scheduling and problems encountered with transportation and/or interpretation appointments
Strive for one-call resolution of customer issues. Handle customer complaint calls with resolution, effectively communicating with affected parties and escalating as necessary
Follows call handling procedures including transferring to appropriate departmental queues. Maintains established handling, hold and make busy times, while adhering to work schedule
Completes ongoing training to stay abreast of products, services and policy changes. Is globally aware of A-list clients and Hot List issues
Works effectively as a team member
Organizes and prioritizes daily tasks effectively
Follows company safety, emergency and evacuation plans
Oral & Written Communication – Speak clearly and effectively using a positive tone and inflection. Answer and close calls and correspondence with proper company scripting. Listen carefully so that you understand others’ views and confirm that you have heard. Keep writing clear, direct and brief in formal and informal documents. Avoid confusing words or language that may not be understood by the reader
Spanish Language: Should be able to speak fluently in Spanish
Adaptability - Adjust to rapid change, multiple demands and shifting priorities. Bounce back quickly when faced with constraints, frustrations or adversity. Demonstrates flexibility. Continuously learn and apply new skills
Decisions – Uses fact-based decision making in the best interest of the company
Personal Effectiveness – Learns quickly and adapts when faced with new challenges. Be honest and forthright at all times and keep your word and commitments. Relates well and is able to build appropriate rapport for effective relationships. Uses discretion and tact to diffuse high-tension situations. Analyzes success and failure for improvements
Teamwork – Works effectively as a team member, supports the team leader
Typing 30 wpm. Is proficient in Microsoft Word and Excel, ADP, CRM, the Internet
Strong Spanish reading, writing and speaking
Ability to prioritize work
Good MS Excel and MS Office skills
Methodical, process oriented approach to analytical and technical problem solving
Must Operate with urgency, focus and discipline in a deadline driven environment

211

Clinic Office Specialist Resume Examples & Samples

Education: High School or equivalent (GED)
Licensure/Certification Required:Formal education beyond high school in business or accounting or equivalent experience is preferred
Six (6) months-one (1) year of business office experience in a health care environment in billing, customer service, insurance, or collections preferred
Knowledge of ICD and CPT coding requirements for billing

212

Middle Office Specialist Resume Examples & Samples

Ensure timely and accurate account set-up, and maintenance
Research and resolve account and position inquiries through daily position reconciliation between trading and accounting systems
Process and validate corporate action events on the Trading platform(s) for all product types
Communication with multiple internal partners in regards to account, position and corporate action event status
Knowledge of multiple security types, the securities market, corporate actions and trade settlement would be a plus

213

Office Specialist Resume Examples & Samples

Responsible for people Management, including goal setting and providing performance feedback
Responsible for Status reporting
Responsible for guiding the development team
Responsible for Knowledge transfer and arriving at SLAs for steady state
Technical problem solving skills

214

Office Specialist Resume Examples & Samples

Process reports and records related to Cash, Accounts Payable, Accounts Receivable, Inventory, Revenue, and Expenses
Assist with annual inventory
Support Accounts Payable Accountant with various A/P tasks
Analyze and Report expenditures by department
Determine Accuracy of all invoices and submit corrections to FSO for payment
Follow up with vendor issues which include payments and discrepancies with billing
Provide Accounts Payable policy and procedure training for student employees
Other duties as assigned by supervisor
Previous inventory operations experience using the MBS and UAccess
Extensive cash handling experience utilizing MBS and UAccess
Knowledge of standard practices of a campus bookstore

215

Office Specialist Resume Examples & Samples

Experience with a CRM (Salesforce)
Knowledge of and experience with PeopleSoft or other Student Information Systems
Experience with data entry; MS Office Applications (i.e.; Word, Excel, Outlook)

216

Administrative & Office Specialist Resume Examples & Samples

Support Office of Enrollment Management & Student Success (EMSS)
Front desk operations, including answering phones and responding to incoming calls, emails, and mail; greeting and directing visitors, monitoring fax and general administrative duties
Help schedule and coordinate logistics for events and meetings
Assist EMSS leadership to create reports, presentations and other communications as necessary
Serve as a point of contact for tutors including scheduling, hiring process and logistical matters
Assist in arranging travel for Associate Vice President of EMSS and other EMSS leadership as necessary; complete and file required paperwork promptly and follow up on reimbursements
Remain current with travel and reimbursement rules
Provide clerical support such as filing, completing various department forms, memos, documents, address and label envelopes, photocopies, document imaging, etc
Maintain the calendar of Associate Vice President for EMSS
Manage budgets; perform financial forecasting to help determine the course of each unit’s initiatives and budget for daily, weekly, monthly and quarterly allocations and needs
Handle all purchasing for EMSS
Assist other offices during peak times

217

Administrative & Office Specialist Resume Examples & Samples

Maintain budgets as well as grants for the department. Ensure accuracy of all information
Prepare summaries (using Microsoft Office products) of expenditures, encumbrances, and account balances. Work with Academic Affairs Director of Budget as needed
Prepare payroll action forms, eVA orders, travel requests and reimbursements for departmental faculty and other faculty or students participating in department functions
Maintain confidential faculty files
Establish and maintain a current list of all advisees assigned to each faculty member
Gather faculty syllabi and maintain a current list of faculty absences
Build course schedules into the Banner system
Work with the College of Graduate and Professional Studies on graduate courses for both on- and off-campus locations
Maintain excellent public relations image when communicating with all department constituencies
Watch for technological or physical problems in classrooms and offices, and place work orders as needed
Make room reservations as needed
Keep accurate minutes of departmental meetings. Type and distribute minutes to the department upon approval of Department Chair
Maintain adequate inventory of office and classroom supplies, as well as any supplies related to grants, departmental programs, etc
Perform duties pertaining to different department programs (e.g., Colloquium Series) to make for efficient operation and function
Be familiar with faculty schedules for effective and timely delivery of messages
Monitor department e-mail account and respond appropriately when needed
General office or other duties as required or assigned

218

ENG Office Specialist Resume Examples & Samples

Ability to prioritize and multi-task to meet goals and deadlines
Proficiency with general office software and technology programs
Ability to remain calm in a fast-paced environment and work well with/assist a diverse clientele
Self-directed, proactive and demonstrated ability to initiate activities
Strong customer service skills and experience
Experience supporting an academic unit
Mobility to run errands campus-wide
Ability to occasionally stoop, bend, lift, push, and carry items
Successful completion of a background check

219

Office Specialist Resume Examples & Samples

Post-secondary course work in secretarial science or three (3) years in the secretarial field
At least three (3) years in a secretarial position with progressively added administrative responsibilities
Prior experience working in an office setting

220

Office Specialist Resume Examples & Samples

Demonstrated knowledge of Outgoing Transcript policies and procedures
Demonstrated knowledge of FERPA policies and procedures
Experience in retrieving and updating information in a computerized student information system (e .g., PeopleSoft)
Experience in using Microsoft applications (i.e., Outlook, Work, Excel)
Experience with cashiering and preparing deposits
Experience with microfiche and microfilm retrieval
Experience in work that requires organization and attention to detail
Experience using CRM software, e.g., Salesforce
Experience in cashiering and depositing of funds in a business setting
Experience in the operation of office equipment used for the retrieval of micofixhe and/or microfilm records

221

Office Specialist Resume Examples & Samples

Experience in using multiline phones, customer service and/or front line operations
Experience in multitasking in a team environment while assisting others
Experience working with internet based Microsoft Office applications (i.e. Word, Excel, Outlook, PowerPoint)

222

Office Specialist Resume Examples & Samples

Acts as a primary counter contact for the County Clerk's Courthouse public research area. Provides instruction on the use of research materials and databases, microfilm machines, copiers, and other equipment. Researches operational databases and electronic files to efficiently and effectively respond to customer requests received via phone, email, and in person. Answers general questions about the department, its functions, its activities, and its interrelationships with other County departments and outside agencies. Refers customers as appropriate. Coordinates the retrieval of requested offsite records for customer review, and follows up with customers regarding request status. Prepares regular, certified, or exemplified copies for customers upon request. Operates cash register and provides change. Receives cash and checks, verifies that amount received is correct, and issues receipts. Generates daily register reports
Applies functional knowledge to analyze and respond to matters requiring basic knowledge of department policies and procedures. Performs research and analysis in furtherance of program and department goals. Gathers information and statistical data. Creates databases and generates reports using spreadsheets, databases, and word processing and presentation software
Performs receptionist duties, answers telephone, directs calls, office errands and takes and relays accurate messages. Logs phone calls and visitors. Greets and receives the public. Answers general questions about the department, its functions and activities, and its interrelationships with County departments and outside agencies. Refers individuals to appropriate persons, departments, or agencies
Provides direction and information to the public on department and County procedures, regulations and policies. Records transactions and maintains manual and computerized journal entries. Processes financial reports, including receipts, claims, and disbursements. Receives, posts and issues receipts for fee payments or other charges and submits monies and pertinent information to appropriate departments
Maintains effective document, file, and record retrieval systems. Maintains accountability for paper and electronic files. Creates, compiles, retrieves and disseminates information using computer and paper files. May be responsible for record storage. May maintain records and files for microfilming. May be responsible for scanning documents and managing indexed files. May serve as timekeeper
Performs other job-related duties as assigned
Principles and procedures of record keeping
Computer equipment to include word processing, spreadsheets, databases and a variety of software packages
Business English, spelling and arithmetic, letter writing, grammar and punctuation and report, preparation
Conducting research and presenting information
Compile data and write clear and comprehensive reports
Perform multitasking
Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public

223

Office Specialist / Receptionist Resume Examples & Samples

Performs various reception duties in a high volume probation offices
Answers and transfer high volume of calls greats and checks-in clients and notifies staff of their arrival, maintains logs; opens and distributes mail
Performs general office functions. Writes and prepares correspondence. Performs and conducts research and interpretation of data. Proofs documents and performs quality control reviews. Opens and distributes incoming mail, prepares mail outs, and maintains mailing lists. Maintains office schedules and appointments. Makes copies, does filing and sends faxes. Performs data entry on a regular basis. Schedules meetings, conferences and facilities. May assist with department personnel functions. Performs general office activities, such as ensuring facility availability, opening and closing doors, assisting in administrative staff support. Participates in complex/technical administrative projects with staff as directed. Assists with specialized or difficult work activities of subordinates or other staff members, such as mileage and travel/training requests and submittals. Responds to technical administrative questions, and ensures necessary follow-up
May translate for Spanish speaking clients. Serves as a notary public. Orders and purchases office supplies
Modern office/clerical practices, procedures, and methods
Policies, practices, procedures and terminology of assigned function
File management and techniques
Customer service etiquette
Processing financial reports, including receipts, claims, disbursements, travel, purchasing and mileage submittals
Operating a variety of modern office equipment, including a computer

224

Office Specialist Senior Resume Examples & Samples

Daily contact with law enforcement agencies and the public, answering multi-line phone, data entry, and taking information. Public relations are a major element in the performance of duties assigned to this position. Answering and forwarding phone calls are major elements in the performance of duties assigned to this position
Applies functional knowledge to analyze and respond to matters requiring comprehensive knowledge of department policies and procedures. Performs and conducts research and interpretation of data. Coordinates and completes data collection, analysis, reporting, documentation or projects and other duties to ensure accurate and timely processing or development of required operational needs. Researches operational databases, manuals and electronic files to respond to customers and/or caller inquiries. Compiles information in a self-reporting relational database system and generates monthly workload and performance reports
Coordinates or performs all functions within a distinct, complex program area easily distinguishable from other operations or involving specialized operations that are not readily integrated into other work processes within the department. Performs highly specialized duties in furtherance of department/division mission. Supervises and trains clerical subordinates. Assists in computer training of new employees and general training of volunteers. Provides assistance to others on difficult assignments
Analyzes, resolves and documents difficult problems by using appropriate and defined methods. Authorizes exceptions to policy within defined limits and response time subject to demand for immediate service. Reports to and advises customers, representatives of other counties, law enforcement agencies and businesses. Documents actions taken in response to all inquiries
Acts as primary customer contact for assigned function with outside organizations or other departments. Responds to technical computer system and/or administrative questions and ensures necessary follow up. Responds to requests in person, by mail, and by telephone, based upon the application of established rules and regulations. Provides technical advice and assistance regarding documents required for all types of transactions. Takes initial steps to resolve and/or resolves citizen complaints about division/department. Ensures departmental policies and procedures are followed and statutory requirements are met
Performs various tasks involving processing of forms, letters, data entry/retrieval, equipment maintenance and inventory control. Participates in complex technical administrative projects with staff as directed. Assists with specialized or difficult work activities of subordinates or other staff members. Reviews documents presented for transactions. Prepares forms and determines amount of fee by applying established rules and regulations. Collects fees and provides receipts. May perform duties of Office Specialist. May serve as timekeeper. May perform transcription duties, as required for the generation of autopsy reports and other documents
Modern office/clerical practices and procedures, and methods
Principle and procedures of record keeping
Business letter writing, grammar and punctuation, and report preparation
Resolving complex problems
Processing financial reports, including receipts, claims, and disbursements
Recording and compiling material for reports
Both verbal and written communication
Compile data and to write clear and comprehensive reports
Create effective filing systems, and retrieve and disseminate information
Train and supervise office personnel
Work independently and accomplish department/division objectives
Maintain confidential data and information for executive staff
Understand and carry out verbal and written directions

225

Office Specialist Resume Examples & Samples

Experience in a higher education environment with honors college experience preferred
Experience in creating and planning academic events, programs, workshops, and other activities
Evidence of effective written and verbal communications skills (i.e., grammar, spelling, composition, punctuation and proofreading)
Experience with managing multiple projects; attention to detail; MS Office applications (i.e., Word, Excel, Outlook)
Experience preparing text book orders
Experience working with sensitive information
Experience working with travel
Experience collaborating with a variety of stakeholders
Evidence of a Bachelor’s degree preferred
Experience working with updating webpages

226

Principal Office Specialist Resume Examples & Samples

This position supports the Flu Clinic and Worksite Wellness department. This position would be full-time during the Flu Clinic season (6 months) and then part-time during the rest of the year
Functions as a central point of communication for the unit
Provides customer service for patients, visitors, guests, and the interdisciplinary health care team
Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency
Performs general receptionist duties
Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service
Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit
Provides basic technical support and maintenance of computer functions
Serves as a resource for health care team members, to assist them in navigating the electronic health record
Monitors, facilitates, and acts on orders
One year office clerical experience
Basic computer skills including experience with an electronic health record, Epic experience preferred
One year of related experience in a similar healthcare (hospital/inpatient) environment
Ability to work cohesively and respectfully with a diverse workforce and patient population in a patient and family centered work environment
Ability to successfully handle multiple tasks and duties. simultaneously in response to patient/family and healthcare team needs
Ability to effectively communicate information verbally and in writing as well as the ability to read and follow verbal and written instructions
Ability to meet quality and productivity standards, including accuracy in patient registrations and scheduling as well as customer service expectations

227

Middle Office Specialist Resume Examples & Samples

40% Instruction Processing
Receive instructions for processing, if instructions are not clear or insufficient as to detail, identify the problem and proactively resolve with the instructing party
Determine timing sequence for multi-instructional processing and prioritize accordingly
Input or amend system processing as needed and route for review and approval
20% Inquiry & Problem Resolution
Research and respond to inquiries related to processing activities from clients or internal departments
Determine if resolution can be handled within the department or other internal units and communicates the impact of these actions to the appropriate parties
40% Reporting, Documentation, Record Retention& Control Activities
Assist in providing quality control for DWAC, Cash Receipt, Transfers and Calls
Assist in providing dual control element for opening and process of mail
File instructions and associated documents in accordance with department procedures
Run or prepare reports as requested by Manager
Risk Management Focus on the Bank's soundness through a demonstrated knowledge of and a sensitivity to the current regulatory environment
Recognize and proactively address risk (including but not limited to those associated with Bank Secrecy Act, anti-money laundering, consumer compliance and fair lending)
Actively manage the control environment to avoid losses (including compliance with wage and hour policies), and ensure proper safekeeping of bank and customer assets
Actively support and ensure data accuracy and integrity for their responsible area and effectively manage and proactively address risk in change activities
Three or more years of experience in processing for Institutional Services or related environment
Working knowledge of transaction processing standards and settlements
Detail-oriented with strong data-entry skills
Strong interpersonal skills and the ability to work effectively in a team environment
Strong PC skills, including standard desktop software
Experience with investment processing and accounting systems, SEI preferred

228

Office Specialist, Senior Resume Examples & Samples

Provide administrative support for Test Prep services including but not limited to answering inquiries via email and phone, taking registrations and processing payments over the phone and online, reserving rooms, creating rosters, ordering textbooks, coordinating with the Testing Office to secure proctoring support, and communicating with TUSD staff regarding SAT/ACT scholarships
Assist in the coordination of Exam Prep services including but not limited to emailing students, scheduling rooms, and creating Exam Prep rosters
Assist the Administrative Associate in processing hiring paperwork for THINK TANK student employees
Assist in the supervision of front desk staff and office assistants including but not limited to making informed decisions regarding work performance with the direction of the Administrative Associate
Manage website content and updates for the THINK TANK website with the direction of the Administrative Associate
Assist with department hiring process: departmental contact, schedule interviews, arrange for parking, create and maintain internal files, create nametags, etc
Support staff in developing and maintaining employee manuals that provide policies and procedures
Process custodial and maintenance requests, as needed
Responsible for regularly communicating the progress, outcomes, and direction of work to the Administrative Associate. Make recommendations concerning improvement of programs and services
Demonstrated organizational skills, attention to detail, and high degree of openness to new approaches and new ideas
Experience in Student Affairs & Enrollment Management/Academic Initiatives & Student Success
Knowledge of TutorTrac

229

Office Specialist Senior Resume Examples & Samples

Experience coordinating or leading projects
Experience with analyzing data and reports
Experience working effectively in an environment subject to quickly changing priorities
Experience in work that requires multi-tasking
Experience using internet-based research tools and Microsoft Office applications (i.e., Word, Excel, Outlook, Google Drive)
Experience performing data entry
Demonstrated knowledge of functionality of CRM programs or student information systems
Experience working in a fast paced customer service environment
Experience adapting to new technologies and methods
Experience working both independently and collaboratively as part of a team
Experience in delivering, managing tasks, time and schedule with limited supervision and competently handling demanding deadlines
Experience with negotiating and building partnerships with vendors
Experience in using interpersonal, organization, prioritization, time management and conflict resolution skills
Experience in managing concurrent events/projects simultaneously
Experience in work that required excellent attention to detail
Evidence of effective written / verbal communication skills
Experience with event management software and Microsoft Suite software such as Word, PowerPoint, Excel, Outlook, CRM and registration management a plus
Experience in being innovative, resourceful, results-driven and accountable
Experience in being a team player who is adept at formulating plans and hands-on execution
Experience in offering customer service in a fast paced environment

230

Office Specialist Resume Examples & Samples

This position requires one year work experience
Computer knowledge and experience is essential; bookkeeping knowledge and experience and accuracy is essential
Knowledge of English, spelling, grammar, punctuation, mathematics and modern office procedure is necessary
The ability to establish and maintain effective working relationships and the desire to be a team worker is essential
The ability to use word processing, spreadsheets and database applications, including the ability to create web pages, tables and forms and reports is necessary; this includes the ability to design and enter information in a variety of formats (narrative, business correspondence, statistical tables, web pages, PDF files, etc.)
The ability to communicate effectively both verbally and in writing is necessary

231

Office Specialist Resume Examples & Samples

Responds to public inquiries by answering telephones and assisting visitors
Provides general information to the public and outside agencies; maintains the confidentiality of District Attorney and Court records according to law and policy
Enters case information into database
Prepares and distributes office and court documents
Maintains a complete and accurate physical file and computer record for any and all cases assigned
Maintains all correspondence as directed
Accomplishes archiving requirements as needed throughout the calendar year
Appears for court proceedings as requested
Provides general office support as needed
Greets and assists the public in a prompt, courteous and professional manner
Maintains a cooperative, professional and appropriate attitude in the work place
Accepts special projects and assignments as they relate to the ongoing priorities of the office

232

Office Specialist Resume Examples & Samples

Create budget templates based on prior year
Create project codes
Document workflow in form of manual to be used by future student employees
File using Docuware
Post actual to budgeted expenses

233

Office Specialist Resume Examples & Samples

Perform reception duties in the FFSOM, including phone routing, guidance of walk-in traffic, student-staff-faculty-public greeting and assistance
Processing of student recital programs from start to finish for all degree recitals, and attendance at FFSOM weekly calendar meetings
Maintain supply closet in the FFSOM front office and place orders as requested
Manage room scheduling requests, departmental mail distribution and photocopying requests
Provide clerical services on FFSOM Audition Days, to be scheduled on Saturdays, typically scheduled in February and/or March
Familiarity with music terms and rudimentary functions desirable

234

Receiving Office Specialist Resume Examples & Samples

Work daily trailer manifests and local inbound receipts to ensure shipment data has been received and clear of errors
Manually key cartons for receipt
Provide clear and concise written/verbal communication to merchants, EDI and DC Management
Assess vendor violations for non-compliant shipments
Occasionally prepare documentation for violations assessed
Manually track productivity

235

Office Specialist Resume Examples & Samples

Research receipt discrepancies from processing departments
Review Purchase Orders
Correct receipts as needed
Ticket merchandise as needed
Assess vendor violations for errors
Take photos and provide accurate documentation
Problem research and resolution
Manual key receipts
Provide clear and concise written/verbal communication to merchants and DC management
Flex to other areas as needed
Flexible schedule to meet the needs of the business

236

Office Specialist, Senior Resume Examples & Samples

Provide assistance to academic and nonacademic departments in the scheduling of events and rooms
Assist in training academic departments in the creation of Schedule of Classes
Assist recognized student organizations with scheduling rooms
Assist in training student worker assistants on Room & Course Scheduling
Process course requests using UAccess Student and Ad Astra
Process special event requests using Ad Astra
Create reports comparing information in UAccess Student and Ad Astra
Maintain Term File for courses

237

Office Specialist Resume Examples & Samples

Knowledge of policies, practices, procedures and terminology of assigned function
Knowledge of leadership practices and coordinating activities of others
Skill in both verbal and written communication
Skill in the operation of a variety of office machines
Skill in recording and compiling material for reports

238

Office Specialist Resume Examples & Samples

Experience in general office, clerical and administrative support work
Experience in an academic setting
Knowledge of computers, office equipment, software and operating systems. Specifically knowledge of formats for letters, memos and reports. Ability to use Microsoft Office Suite and Adobe graphic design software
Two years of experience and success in progressively responsible clerical and administrative positions
Experience interacting with diverse populations and maintaining confidential information
Knowledge of design professions
Ability to extract, analyze and transmit information from a variety of sources
Ability to act responsibly, dependably, punctually and professionally

239

Middle Office Specialist Resume Examples & Samples

Carries out complex activities with significant financial, client, and/or internal business impact
May have direct interaction with committees and/or Senior Management
Able to serve as a key subject matter expert and mentor to other more junior level employees
May manage daily operational activities and supervise day-to-day work of junior level employees (but not a formal management role)
More technically sound in area of expertise and has broader knowledge of other areas
Delivers a work product that requires less revision
Able to facilitate discussions and reach decisions
A College or University degree and/or relevant proven work experience is preferred
More technically sound in area of expertise with broader knowledge of other areas
Excellent oral and written communication skills are required

240

Ticket Office Specialist Resume Examples & Samples

Collects money and returns change to customers
Counts money collected during shift, balances it with tickets or items sold, and submits to supervisor for review
Provides directions and answers general questions about parking permits and policies, merchandise, events, etc
Opens and closes facilities at beginning and end of shifts
Cleans work area by sweeping floors, wiping off machines and counters
May assist at special events
May perform clerical tasks such as answering phones, responding to mail, or filing
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job

241

National Office Specialist Resume Examples & Samples

Bachelor's degree in related area and / or three or more years of experience in administrative analysis or operations research
Working knowledge of applicable policy analysis techniques
Knowledge of the field of abortion and family planning services
Working knowledge of common organization- or research-specific and other computer application programs
Proficient in communication and interpersonal skills to communicate effectively, both verbally and in writing
Proficient in ability to multi-task with demanding timeframes
Proficient in ability to use discretion and maintain all confidentiality
Demonstrates ability to use sound judgment in responding to issues and concerns
Demonstrates ability to analyze, research and synthesize large amounts of data with strong attention to detail
Solid organizational skills and ability to multi-task with demanding timeframes
Ability to prioritize tasks and manage multiple projects efficiently
Demonstrated success collaborating on team projects
Desire to work in abortion and family planning
Knowledge of academic medicine, specifically medical education and training, and structure of obstetrics and gynecology departments

242

Office Specialist Resume Examples & Samples

Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests
Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
Ensure clients request and the delivery of faxes/parcels in a timely matter in accordance to DTI's standards
Previous experience in a client service oriented field preferred
Willingness and ability to learn new skills be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
Able to convey information and ideas through speech in ways that others will understand
Able to speak clearly so listeners understand, identify and understand the speech of another person

243

Office Specialist Resume Examples & Samples

Provide Office Services support in a law firm environment in UTC area of San Diego
Ensure all projects have been properly copied/printed/scanned and Quality Checked (QC'd) to DTI standards
Sort, distribute and meter USPS Mail, FedEx and UPS parcels
Follow established guidelines and procedures for receiving, documenting, organizing and distributing client office and supplies
Excellent customer service skills, good communication skills, ability to multi- task, do not mind cleaning up after others
Monitor and listen to customers to understand inquiries and requests in order to provide accurate and prompt assistance with meeting room set-up and clean up
Speaking, reading and hearing
Ability to lift or move 50 lbs., walking, bending, kneeling, standing, sitting
Comprehensive knowledge of the English language in order to communicate with guests and employees verbally and in written
Minimum 6 months customer service, office, hospitality, or housekeeping experience
Computer experience preferred

244

Office Specialist Resume Examples & Samples

Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance
Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
Answer incoming telephone calls and direct call traffic to the proper person
Take accurate and complete messages for those employees who may be unavailable
Greet and announce visitors in a friendly and business-like manner
Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
Ability to function with a high level of patience, tact and diplomacy in handling any complaints and situations

245

Floating Office Specialist Resume Examples & Samples

Immediate attention given to clients entering Copy/Mail Center in accordance with DTI's standards
Knowledge of copy machines and utilization of typical office services equipment and technology
Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)

246

Office Specialist Resume Examples & Samples

Hospitality setups for meetings in conference rooms, Reception relief, processing USPS Mail, FedEx, UPS, copy, scan and print files for law firm personnel
Supply replenishment and distribution
Conference room and kitchen set-up and clean-up
Other various office duties as specified by manager to provide exceptional customer service to the client
Excellent communication skills, both oral and written

247

Office Specialist Senior Resume Examples & Samples

Evidence of effective verbal, written and interpersonal communication
Experience in analyzing and interpreting complex documents
Experience in federal regulations pertaining to international students
Experience planning, analyzing and coordinating activities and establishing priorities
Experience in US immigration regulations as they pertain to university students, faculty and scholars, including SEVIS
Demonstrated knowledge with ASU software including PeopleSoft, eAdvisor, dashboards, Uachieve and Hyland
Experience with the principles and practices pertaining to Undergraduate Admissions
Experience in establishing and maintaining effective working relationships with diverse populations

248

Office Specialist Resume Examples & Samples

Perform reception duties in the UACC-North Research Office including, but not limited to, phone routing, greeting monitors and visitors
Manage photocopy, scan and fax requests
Route and distribute mail and packages
Place orders for necessary office supplies

249

Office Specialist Resume Examples & Samples

Prepare, file, retrieve, and maintain records, and documents from departmental filing systems; develop forms and/or assist with revision; maintain supplies and inventory
Collect, evaluate, screen, relay, and respond to a broad range of requests for information; explain a variety of requirements, policies, and procedures regarding services to public and staff
Input, retrieve, and modify information and data stored in computerized systems; assist other users with problems associated with computerized systems and programs; generate reports using computer software
Record and update information on a variety of forms, logs, journals, and ledgers
Write, prepare, and proofread original correspondence, specialized reports, lists, tables, and other specialized departmental documents
Perform special project activities
Assign and direct daily activities of coworkers; review quality and quantity of work of coworkers; resolve problems or issues regarding scheduling and work priorities; monitor work progress
Operate microfilm reader and printer, power files equipment as necessary to perform various job tasks; may operate fax machine to send and receive patient record information to various requestors for after hour emergency requests

250

Office Specialist Resume Examples & Samples

An Associate’s degree in Office Occupations or Office Technology; OR
Banner Knowledge
Grant Work experience
Website Maintenance Experience
Online Event Registration
Trauma Informed Care Knowledge

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15 Office Specialist resume templates

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Office Specialist Resume Examples & Samples

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