Medical Office Specialist Resume Samples

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KF
K Funk
Kirstin
Funk
74835 Isabella Highway
Phoenix
AZ
+1 (555) 542 1889
74835 Isabella Highway
Phoenix
AZ
Phone
p +1 (555) 542 1889
Experience Experience
Dallas, TX
Medical Office Specialist
Dallas, TX
Wisozk-Heaney
Dallas, TX
Medical Office Specialist
  • Performs various duties as a member of the health team in the treatment and care of patient and their families and also assists with tasks to support the unit
  • Provide overall support for Physicians and office operations
  • Assists in training, orientation and education of entry level and or/float staff
  • Provides and promotes unit safety
  • Performs vision and hearing screening
  • Performs routine cash collections at time of service
  • Performs miscellaneous clerical duties such as collecting data, filing, batching encounter forms, etc
Phoenix, AZ
Medical Office Specialist PRN
Phoenix, AZ
Schinner and Sons
Phoenix, AZ
Medical Office Specialist PRN
  • Checking in patients and properly documenting registration
  • Collecting co-pays and cash from patients, getting authorization on credit cards
  • Entering charges, payments, and balancing the day in the computer
  • Entering charges, payments, and balancing for the day in the computer
  • Filing and retrieving all medical records/files
  • Filing and retrieving medical records/files
  • Collecting co-pays and cash from patients and getting authorization on credit cards
present
Detroit, MI
Steps Medical Office Specialist
Detroit, MI
Runolfsdottir-Hansen
present
Detroit, MI
Steps Medical Office Specialist
present
  • Operate office equipment such as voice mail messaging systems and use word processing, spreadsheet, or other software
  • Maintain medical records or correspondence files
  • Special projects as assigned
  • Schedule and confirm patient appointments
  • Assure patients have completed necessary forms and collect insurance information
  • Work at the reception desk, answer phones, greet and communicate with patients and providers
  • Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies
Education Education
Bachelor’s Degree in Office Administration
Bachelor’s Degree in Office Administration
Rutgers University
Bachelor’s Degree in Office Administration
Skills Skills
  • Knowledge of basic office equipment including copier, fax machine, and computer
  • Technical Skills – Demonstrates a basic knowledge of medical terminology and medical insurance
  • Ability to maintain confidentiality of patient and employee information
  • Ability to comprehend and follow written and verbal instructions
  • Ability to organize and communicate clearly
  • Ability to handle multiple priorities at once with minimal supervision
  • Demonstrates excellent customer service skills exhibited by courtesy, cooperative spirit and tact when interacting with employees, patients and visitors
  • Communication – Communicates clearly, concisely, and professionally
  • Analytical Skills – Demonstrates ability to critically evaluate and appropriately act upon information
  • Policies & Procedures – Articulates knowledge and understanding of organizational policies, procedures, and systems
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8 Medical Office Specialist resume templates

1

Medical Office Specialist Resume Examples & Samples

  • Current AHA
  • Current BLS
  • Completion of all course work in a Medical Assistant Program
  • One year of office experience preferred
  • One year of outpatient clinic experience preferred
  • Telephone and computer skills, customer service skills and knowledge of office equipment
2

Medical Office Specialist Resume Examples & Samples

  • Less than one year of experience in a medical office is required; however, one to three years of experience is preferred
  • Please list any clinical/medical intern or externships related to medical office experience
  • Strong preference for prior experience in Neurology or a surgical setting
3

Medical Office Specialist Resume Examples & Samples

  • Maintains high level of customer service to all internal and external customers
  • Maintains patient confidentiality in accordance with university and department policy
  • Maintains neatness of customer waiting area; keeps area stocked with pamphlets and other materials as appropriate
  • May ensure adequate inventory of items necessary for day-to-day functions of clinic, such as office supplies and sample medications
4

Medical Office Specialist Resume Examples & Samples

  • One (1) year of medical office experience in a physician practice or clinic setting is preferred
  • Strong preference for experience handling high volume calls
  • Excellent verbal and written communication skills, organizational skills, and the ability to handle multiple tasks
  • Exhibits commitment to effective problem solving techniques when issues arise
  • Possess a passion for the patient, customer service oriented
5

Medical Office Specialist Resume Examples & Samples

  • Electronic Remittance Advice (ERA) payment posting
  • Accounts Receivable (A/R) review
  • Claim denials (claim reconsideration/appeals)
  • Answering calls from busy patient scheduling queue
  • Verifying, maintaining and updating accurate insurance eligibility and demographic information in our electronic medical records system (EMR)
  • Minimum of 2 years experience in medical billing (specifically ERA payment posting)
  • Excellent understanding of medical claims process including claim reconsideration/appeals
  • Knowledge of patient insurance eligibility & benefits verification
  • Scheduling experience in a medical office setting preferred
  • Experience with MacPractice or other electronic medical record systems (EMR’s)
  • Medical Billing: 2 years
  • Insurance & Benefit Verification: 1 year
  • Medical Office / Healthcare: 1 year
6

Medical Office Specialist Resume Examples & Samples

  • Copying and faxing duties
  • Collecting co-pays and cash from patients, getting authorization on credit cards
  • Entering charges, payments, and balancing the day in the computer
  • Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
  • Practices certified as Patient Center Medical Home include these additional job duties
  • Coordinates continuity of patient care with external healthcare organizations and facilities and referrals from the primary care provider to a specialty care provider
  • Participates on a team for data collection, health outcomes reporting, audits and programmatic evaluation related to Patient Centered Medical Home
7

Medical Office Specialist Resume Examples & Samples

  • Great customer service skills (required)
  • Computer knowledge (required)
  • Knowledge of medical terminology related to equipment, supplies and support (preferred)
  • Flexibility with work schedule to accommodate fluctuations in census
  • Typing skills are essential and handwriting must be legible
8

Medical Office Specialist Resume Examples & Samples

  • Bilingual proficiency is highly preferred. Ability to read, write, and speak both Spanish and English fluently
  • Strong preference for prior experience in a Behavioral and/or Mental Health practice or setting
  • This is a Spanish-speaking role**
9

Steps Medical Office Specialist Resume Examples & Samples

  • Answering telephones and direct calls to appropriate staff
  • Operate office equipment such as voice mail messaging systems and use word processing, spreadsheet, or other software
  • Maintain medical records or correspondence files
  • Greet visitors, determine purpose of visit, and direct them to appropriate staff
  • Assure patients have completed necessary forms and collect insurance information
10

Medical Office Specialist PRN Resume Examples & Samples

  • Work at the reception desk, answer phones, greet and communicate with patients and providers
  • Scheduling, canceling, and rescheduling patient appointments
  • Checking in patients and properly documenting registration
  • Insurance verification and verification of patient demographics
  • Filing and retrieving medical records/files
  • Collecting co-pays and cash from patients and getting authorization on credit cards
  • Entering charges, payments, and balancing for the day in the computer
  • Must read, understand, and adhere to all Physician Services policies and procedures
  • Customer service skills required. Healthcare administration experience highly preferred
11

Medical Office Specialist Resume Examples & Samples

  • Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems
  • Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc
  • Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems
12

Medical Office Specialist Resume Examples & Samples

  • Clinical / Technical / Service
  • Performs various duties as a member of the health team in the treatment and care of patient and their families and also assists with tasks to support the unit
  • Monitors patient flow in waiting room and resolves patient flow issues related to registration and post-visit processing
  • Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies
  • Takes and monitors vital signs, including fetal heart rate if necessary
  • Performs phlebotomy, point of care testing, and other procedures as indicated by physician order, including but not limited to echocardiogram, pulmonary function test, phototherapy
  • Assists with medical procedures as required, i.e., sigmoidoscopies, proctoscopy, nasal scope, colposcopy, biopsies, LEEP, laser and cystoscopy
  • Sets up oxygen and suction
  • Translates as needed
  • Performs vision and hearing screening
  • Prepares prescription refill requests on behalf of the physician for the review and approval by the ordering physician
  • Participates and supports the health team in the direct patient care under the supervision of an RN/LPN
  • Demonstrates knowledge of the principles of human growth and development over the life span, ability to recognize data reflective of the patient’s status and inform the RN/LPN of observations
  • Inventories, orders or re-stocks medical supplies; monitors expiration dates on all medications and medical supplies disposing appropriately as per institution policy
  • Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart, point of care testing or others as needed
  • Performs routine maintenance/cleaning of equipment and instruments; Notifies appropriate personnel regarding any malfunction in equipment
  • Maintains a safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations
  • Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances
  • Acts rapidly and calmly during emergencies, initiates CPR and provides the necessary items called for by the team
  • Transports patients and equipment as needed
  • Performs any and all duties involving direct patient care as assigned by the RN/LPN within the framework of the New York State Nurse Practice Act and MSHS Policy and Procedures
  • Documents in medical record / electronic medical record as required by hospital policy
  • Complies with hospital and departmental policies and procedures
  • Provides and promotes unit safety
  • Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area
  • Greets and registers patients, prepares and processes appropriate forms, directs patients to appropriate areas and arranges transportation needs
  • Schedules appointments and completes pre-registration using computerized system(s) with accountability for the integrity of the data, including all patient demographics and insurance information
  • Fulfills clerical responsibilities as assigned using the electronic medical record (EMR) system or manually as necessary, to include: sending and receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc
  • Performs routine cash collections at time of service
  • Completes forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. Assists in the maintenance of medical charts (filing, Operative Reports, test results, home care forms)
  • Retrieves lab, pathology and diagnostics data from the computer system as well as retrieval of OR reports
  • Check and verify and update insurance information utilizing internal or electronic sources
  • Obtains and documents managed care referrals, required pre-certifications and authorizations as necessary
  • Support surgical or procedure scheduling in conjunction with Surgical Coordinator or other similar role(s) verifying times with patients; preparing charts, pre-admissions and consent forms
  • Requires a working knowledge of New York State third party payer eligibility requirements for private and hospital billing
  • Utilizes and understands basic medical terminology; able to complete visit encounter forms and enters ICD10-CM and CPT information into computerized systems as appropriate
  • Assists in training, orientation and education of entry level and or/float staff
  • Demonstrates the ability to set priorities and organize work. Reports and resolves problems effectively. Identifies and reports staffing problems to appropriate manager or administrator
  • Performs miscellaneous clerical duties such as collecting data, filing, batching encounter forms, etc
  • Demonstrates excellent customer service skills exhibited by courtesy, cooperative spirit and tact when interacting with employees, patients and visitors
  • Licensed/Credentialed as a Phlebotomist or EKG technician preferred
13

Medical Office Specialist Resume Examples & Samples

  • Position is heavy customer service (phone)**
  • Position rarely includes patient interaction**
  • Organization is MAJOR skill in this role**