Medical Office Manager Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the medical office manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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DJ
D Jacobs
Domingo
Jacobs
60295 Wisoky Corner
New York
NY
+1 (555) 881 6634
60295 Wisoky Corner
New York
NY
Phone
p +1 (555) 881 6634
Experience Experience
06/2014 present
Boston, MA
Heath Practice Seeking Medical Office Manager
Boston, MA
Heath Practice Seeking Medical Office Manager
06/2014 present
Boston, MA
Heath Practice Seeking Medical Office Manager
06/2014 present
  • Following human resources guidelines for recruiting, hiring, orientation, managing performance, and participation in workplace activities and services
  • Analyzing work processing and removing inefficiencies. Reduce re-work and wasted materials/resources
  • Establishes departmental organization, work priorities, workflow and team responsibilities due to change in workload, schedule changes or emergency situations and communicate to staff as necessary
  • Evaluating performance and competency to perform job duties within prescribed timeframes
  • Identifying opportunities to improve performance e.g. utilization of resources (overtime, supplies), variances
  • Work with administration to develop budgets, marketing strategies and to implement any new business plans or growth strategies
  • Creating an environment that yields efficient and effective work processes
03/2010 12/2013
Philadelphia, PA
Area Medical Office Manager
Philadelphia, PA
Area Medical Office Manager
03/2010 12/2013
Philadelphia, PA
Area Medical Office Manager
03/2010 12/2013
  • Provide or oversee timely reporting of key statistics to market and division management for sales, revenue, cash and patient flow
  • Periodically verify that all cash and adjustments are applied to the computer billing system and that bank deposits are made in a timely manner
  • Monitor performance to ensure that accurate patient, billing and insurance information, verification and pre-authorization is obtained and maintained in patient files and in the billing system
  • Participate in annual Performance Planning and Review process for administrative staff
  • Review the handling of open accounts to confirm that they are followed up in a timely manner and that accurate chronological financial records are maintained on each patient
  • Perform other duties or special job-related projects as assigned
  • Monitor performance to ensure that counseling is provided to patients to advise them of their financial responsibility and to obtain credit agreements for outstanding balances
04/2005 09/2009
Philadelphia, PA
Medical Office Manager
Philadelphia, PA
Medical Office Manager
04/2005 09/2009
Philadelphia, PA
Medical Office Manager
04/2005 09/2009
  • Provide revenue cycle assistance
  • Manage eClinicalWorks administration
  • Train nursing staff and front desk in all tasks and perform at expert level in both areas
  • General supply chain management
  • Manage eCW administration
  • Performs all other duties as assigned
  • Complete inventory audits monthly
Education Education
Bachelor’s Degree
Bachelor’s Degree
Arizona State University
Bachelor’s Degree
Skills Skills
  • Ability to follow-through on deliverables and pay attention to details in the midst of multiple projects and deadlines
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Strong attention to detail
  • Excellent problem solving skills and excellent customer service skills
  • Knowledge of basic medical language and verbiage
  • Ability to work quickly and efficiently
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to effectively multi-task with tight deadlines and operate independently
  • Ability to be flexible and adapt easily
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1

Medical Office Manager Resume Examples & Samples

  • High School Diploma and at least three years experience in medical office management
  • Expertise in word processing, spreadsheets and databases essential
  • Able to perform the required duties with minimal supervision
2

Medical Office Manager Resume Examples & Samples

  • Day to day clinic management to provide superior experience to patients
  • Train nursing staff and front desk in all tasks and perform at expert level in both areas
  • Function as a resource to clinic staff on policies and procedures
  • Identify areas of process improvement needs, perform root cause analysis and coordinate team-based quality improvement initiatives
  • Field upset patients
  • Provide second line support to nursing staff and front office and complete all aspects of nursing staff and front office when needed
  • Schedule regular team meetings and hold 1:1s with staff
  • Manage eClinicalWorks administration
  • Order supplies for the clinic
  • Complete inventory audits monthly
  • Provide revenue cycle assistance
  • Bachelor Degree in Health, Business Administration(combination of related education and operational experience in a health care organization may be substituted for Bachelor Degree in Health or Business)
  • Minimum 2 years’ supervisory experience in medical clinic operations and systems, including managing clinic staff
  • Experience with eClinicalWorks strongly preferred
  • RN preferred
  • Ability to effectively multi-task with tight deadlines and operate independently
  • Knowledge of basic medical language and verbiage
3

Medical Office Manager Resume Examples & Samples

  • Manage eCW administration
  • General supply chain management
  • Pull weekly and monthly reports
  • Bachelor Degree in Health or Business Administration (combination of related education and operational experience in a health care organization may be substituted for Bachelor Degree in Health or Business)
  • Minimum 2 years’ supervisory experience and training in medical clinic operations and systems
  • Experience managing clinic staff (coaching/development/hiring)
  • Experience with eClinicalWorks
4

Medical Office Manager Resume Examples & Samples

  • 3+ years of previous Office Management experience
  • Experience with managing and overseeing multiple personnel in a Private Practice
  • Orthopedic / Spine experience
5

Area Medical Office Manager Resume Examples & Samples

  • Hire, train, supervise and manage front office staff to ensure the highest level of customer service
  • Verify that all billing is processed daily and that it is accurate, timely and fully documented
  • Monitor to ensure that patient files are accurately maintained and are in compliance with Hanger’s Compliance Policies
  • Ensure the privacy and security of protected health information per HIPPA requirements
  • Administer quality assurance programs to ensure patient satisfaction with PCC services
  • Provide or oversee timely reporting of key statistics to market and division management for sales, revenue, cash and patient flow
  • Maintain a system of internal controls to ensure proper handling of cash receipts, including billing system data entry and bank deposits
  • Review clinician documentation to ensure that patient charts are complete
  • Perform other duties or special job-related projects as assigned
  • Excellent ability to work with handicapped individuals
  • Complete understanding of medical reimbursement and terminology
  • Advanced computer skills including Windows-based office technologies (ex: Word, Excel) e-mail, and automated billing systems. The ability to train/coach others in these skills
  • Strong knowledge of state, federal, and regional collection and reimbursement laws where applicable and Accounts Receivable (A/R) and cash collection principles. The ability to train/coach others in these skills
  • Excellent organizational skills and the ability to manage multiple tasks
  • Courses or relevant experience in bookkeeping or accounting required
  • Minimum five years administrative experience with at least three years healthcare billing/collections experience required
  • Minimum three to five years managing a small business office, supervising others, or successfully functioning in the role of Senior Office Administrator or an equivalent position required
6

Heath Practice Seeking Medical Office Manager Resume Examples & Samples

  • Manage the fiscal resources of the individual practice locations in a manner that is consistent with the overall goals of the organization by
  • Preparing annual budgets with help from CFO
  • Efficiently managing resources; labor, services, supplies, materials, communication/data, and space
  • Identifying opportunities to improve performance e.g. utilization of resources (overtime, supplies), variances
  • Analyzing work processing and removing inefficiencies. Reduce re-work and wasted materials/resources
  • Demonstrate visibility and build trust among team members; seek opportunities to reward and recognize staff, foster strong team cohesiveness
  • Creating an environment that yields efficient and effective work processes
  • Clearly defining roles and relationships within the team; cultivating strong working relationships
  • Providing direct feedback to others, respond to staff issues quickly and directly
  • Empower staff to share in decisions that affect their practice, recognize the value of their contributions
  • Keeping projects on track/ working with team to eliminate or minimize barriers. Address obstacles as they arise
  • Manage and develop human resources consistent with organizational values, guidelines, regulatory agencies, established contracts and legal requirements by
  • Recruiting top talent in alignment with practice core values, goals and budget
  • Ensuring that staff qualifications are consistent with job responsibilities: job descriptions accurately reflect performance expectations and requirements
  • Following human resources guidelines for recruiting, hiring, orientation, managing performance, and participation in workplace activities and services
  • Exercising discretion and astuteness during the interview and hiring process
  • Evaluating performance and competency to perform job duties within prescribed timeframes
  • Participating in the development and orientation of staff
  • Providing regular and constructive feedback. Offers negative feedback privately, respects confidentiality at all levels
  • Promote the use of information technology
  • Demonstrating an understanding of relevant applications used in area of responsibility
  • Examining work processes to identify what can be more effective through technology
  • Using technology to increase productivity
  • Ensuring personal and staff proficiency in use of technology, keeping skills up to date
  • Develop departmental goals based on organization's strategic goals and objectives
  • Establishes departmental organization, work priorities, workflow and team responsibilities due to change in workload, schedule changes or emergency situations and communicate to staff as necessary
  • Actively participates either individually or as a team member on committees and in special projects
  • Implement new clinical programs and services
  • Work with administration to develop budgets, marketing strategies and to implement any new business plans or growth strategies
  • Ensure compliance with rules and guidelines related to all regulatory agencies and accrediting organizations
  • Build key relationships with all significant contacts including physicians, other providers, support staff and relevant Department Heads and Supervisors
  • BA, BBA or BS preferred. Candidates with relevant advanced degrees or clinical background, preferred
  • At least five years of health care experience including three years of direct practice management experience
  • Strong, demonstrated interest and competency in operational aspects of physician practices. Surgical Specialty experience a plus
  • Established competency in implementing benchmarks and performance measures
  • Strong analytic skills, problem solving and critical thinking
  • Outstanding written, verbal communication and computer skills
  • Strong physician reference preferred
7

Medical Office Manager Resume Examples & Samples

  • 3+ years of Management experience in an Office setting
  • Associate's and/or Bachelor's Degree in a related
  • Previous experience in a the Medical / Healthcare industry
  • Able ot multitask efficiently and effectively
  • Working knowledge of Cerner and/or Eagle
8

Medical Office Manager Resume Examples & Samples

  • Analyzes and evaluates office operations and procedures and other clerical services to ensure efficiency and standardization of workflow
  • Establishes uniform correspondence procedures and style practices
  • Formulates procedures for the most efficient systematic retention,
  • Backs up any position in the Front Office, when necessary
  • Sets up all Front Office staff schedules as well as approval of time off,
  • Uses professionalism and honesty in all business dealings on behalf of SJHH
  • Adheres to all attendance policies at SJHH
  • Remains flexible with regards to job assignments that may require the necessity to cover other departments or locations
  • Demonstrates excellence in customer service when dealing with both external and internal persons while on the job
  • Adheres to all policies and procedures set forth at SJHH and all applicable laws under which SJHH is obligated to comply
  • Excellent written and verbal communications skills required
  • Excellent problem solving skills and excellent customer service skills
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, analyze statistical data, prepare business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, physicians, patients, and outside medical personnel
  • Ability to compute rate, ratio, and percentages