Box Office Clerk Resume Samples

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WZ
W Zulauf
Wava
Zulauf
26174 Marjorie Shoals
Detroit
MI
+1 (555) 732 2060
26174 Marjorie Shoals
Detroit
MI
Phone
p +1 (555) 732 2060
Experience Experience
10/2015 present
Houston, TX
Box Office Ticket Sales Clerk
Houston, TX
Box Office Ticket Sales Clerk
10/2015 present
Houston, TX
Box Office Ticket Sales Clerk
10/2015 present
  • Processing Opening and Closing Paperwork
  • Cash Handling; Bank Procedures and Check-out Procedures
  • Keep a clean, well-groomed appearance
  • Have a positive attitude
  • Will Call Window
  • Running Ticket Program on Computer for Sales
  • Answer phone with prompt and courteous attitude
06/2011 04/2015
Los Angeles, CA
Box Office Clerk
Los Angeles, CA
Box Office Clerk
06/2011 04/2015
Los Angeles, CA
Box Office Clerk
06/2011 04/2015
  • Guide patrons to exits or provide other instructions or assistance in case of emergency
  • Work varied shifts, including weekends and holidays
  • Work closely with the PSS teams for both the Blue Hills Bank Pavilion and the House of Blues Boston to process and deliver all PSS orders
  • Work closely with the Premium Seat Sales teams for the venue to process and deliver all client ticket orders
  • Proof of authorization/eligibility to work in the United States
  • Work in a fast-paced, busy, and somewhat stressful environment
  • Report to the Director of DeBaun Performing Arts Center and ultimately to the Executive Director of University Events
08/2007 04/2011
San Francisco, CA
Box Office Clerk
San Francisco, CA
Box Office Clerk
08/2007 04/2011
San Francisco, CA
Box Office Clerk
08/2007 04/2011
  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards
  • Using Ticketmaster host system for sales
  • Knowledge of Talent and Entertainment at the venue
  • Have a positive attitudeNeat and Detail Oriented
  • Sell tickets to patrons at events
  • End of Night Cash Out Reports
  • Rent lawn chairs for guests to use
Education Education
California State University, Los Angeles
Skills Skills
  • Entry level knowledge of basic computer operation and Point of Sales systems
  • Working knowledge of Ticketmaster
  • Working knowledge of Windows based PC programs
  • Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
  • Ability to type 30 wpm
  • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
  • Previous Ticketing experience
  • Experience with Phone Handling, Cashiering, Customer Service
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1

Box Office Ticket Sales Clerk Resume Examples & Samples

  • Processing Opening and Closing Paperwork
  • Knowledge of Talent and Entertainment
  • Working knowledge of Ticketmaster
  • Experience with Phone Handling, Cashiering, Customer Service
2

Box Office Ticket Sales Clerk Resume Examples & Samples

  • Operating will call / guest list window
  • Knowledge of Talent and Entertainment at the venue
  • Working knowledge of Ticketmaster host system
3

Box Office Clerk Resume Examples & Samples

  • Work closely with the PSS teams for both the Blue Hills Bank Pavilion and the House of Blues Boston to process and deliver all PSS orders
  • Process and Ship Promotional Tickets
  • Process and Ship all House Orders
  • Maintain Deadwood and Daily Void Reports
  • Sell Tickets to Patrons for Various Venues
  • Open and Close Theatre Box Office as required
  • Work Nights and Weekends as needed
  • Answer phone promptly in a polite and helpful manner
  • Using Ticketmaster host system for sales
  • End of Night Cash Out Reports
  • Have a positive attitudeNeat and Detail Oriented
4

Box Office Clerk Resume Examples & Samples

  • Deliver will call tickets including tickets purchased through Ticketmaster or Artist Guest lists
  • Rent lawn chairs for guests to use
  • Maintain superior customer service
  • Work closely with the Premium Seat Sales teams for the venue to process and deliver all client ticket orders
  • Process and ship promotional tickets and house orders
  • Working knowledge of Ticketmaster host system preferred
5

Box Office Clerk Resume Examples & Samples

  • Use of the SABO Box Office System to process ticket sales, using cash, check, credit card and DuckBills, for DeBaun Performing Arts Center events at the box office window
  • Print and prepare tickets pre-sold via the Internet
  • Accept payments in cash and DuckBills for concession sales at DeBaun Performing Arts Center events, as needed
  • Night and weekend hours are necessary
  • Report to the Director of DeBaun Performing Arts Center and ultimately to the Executive Director of University Events
  • Customer service in a theatrical setting
  • Familiarity with box office system sofware
  • Strong analytical, planning and organizational skills
  • Self-motivated and responsible demeanor, as demonstrated by past achievements
6

Box Office Clerk Resume Examples & Samples

  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards
  • Must be able to type 40 wpm
  • Must have at least 6 months box office; call center and/or customer service experience
  • Must have prior cash handling experience
  • Work in a fast-paced, busy, and somewhat stressful environment
  • Must be able to frequently move freely about the office, hotel and casino, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc
  • Be able to work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke, and be able to access all areas of the property
  • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. Must be able to address stressful situations with clients with dignity and the utmost tact and politeness
7

Box Office Clerk Resume Examples & Samples

  • Sell tickets at the box office window
  • Answer customer questions and handling sales transactions
  • Prepare will-call for each performance
  • Handle cash and credit card transactions, balancing registers each day
  • Perform tasks to make sure work environment is clean at all times
  • Diplomatically handle customer service issues and suggest possible resolutions
  • Assist in other areas as needed and assigned by Cirque du Soleil supervisors and Adecco
  • Work under pressure and manage multiple tasks in stressful situations
  • Computer experience, software experience ie: Microsoft Word and Excel
  • Previous cash handling and credit card transaction experience
  • Must be positive, honest, resourceful, polite, courteous, and presentable
  • Must be punctual, reliable, and able to work in a team environment
  • Flexibility: variable working hours, late shifts, weekends
  • Availability for the whole city duration