Box Office Assistant Resume Samples

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JS
J Schumm
Jazmyne
Schumm
598 Agustin Inlet
Dallas
TX
+1 (555) 199 1028
598 Agustin Inlet
Dallas
TX
Phone
p +1 (555) 199 1028
Experience Experience
02/2014 present
Phoenix, AZ
Assistant Manager, Box Office
Phoenix, AZ
Assistant Manager, Box Office
02/2014 present
Phoenix, AZ
Assistant Manager, Box Office
02/2014 present
  • Assist Customer Service Manager in maintaining the customer service standards of STAPLES Center are met
  • Works with talent buyer to create event pricing, scaling, manifest creation and sales forecasts
  • Establishes and maintains high standards of customer service for the box office staff
  • Aid in event creation, management, and in the coordination of ticket manifests
  • Performs other duties and responsibilities as assigned
  • Maintain a positive working relationship with group sales, premium seating, and other ticket related departments
  • Create a positive team environment within the department
10/2009 08/2013
Detroit, MI
Seasonal Box Office Assistant
Detroit, MI
Seasonal Box Office Assistant
10/2009 08/2013
Detroit, MI
Seasonal Box Office Assistant
10/2009 08/2013
  • Work in a fast paced environment and handle heavy workload that can present stressful situations
  • Perform other duties and responsibilities as assigned
  • Provide quality customer service in person and over the phone
  • Self- motivated, hardworking, team-player attitude
  • Assist in box office financial reporting, maintaining accurate ticket reports and event reconciliation reports
  • Work effectively under pressure and/or stringent schedule and produce accurate results
  • Help manage day of show staff and maintain all box office policies and procedures
06/2003 05/2009
Boston, MA
Box Office Assistant
Boston, MA
Box Office Assistant
06/2003 05/2009
Boston, MA
Box Office Assistant
06/2003 05/2009
  • To provide administration support to the Box Office Manager
  • Effectively organize and execute night of show operations for the Box Office
  • Interact with artist, record label, and management when necessary for ticket purchases
  • Monitor staff and provide feedback as necessary
  • Create weekly staff and show schedules
  • To work enthusiastically throughout the duration of your shift and represent the O2 Academy Islington in a positive and friendly manner
  • To turn up on time and be ready to start work at the start of your shift
Education Education
Bachelor’s Degree in Related Area Preferred
Bachelor’s Degree in Related Area Preferred
Johnson & Wales University
Bachelor’s Degree in Related Area Preferred
Skills Skills
  • Highly organized, resourceful, quick learner and able to handle multiple projects simultaneously
  • Comfortable/knowledgeable with Microsoft Excel
  • Ability to learn ticketing software system quickly
  • Ability to multi-task daily, be organized, detail oriented, self-driven, forecast issues and handle last minute projects to meet deadlines
  • Able to handle highly sensitive and confidential information
  • Ability to maintain accuracy with attention to details in transactions for patrons
  • Basic knowledge of Microsoft Office
  • Good organisational skills and ability to work under pressure
  • Ability to work independently
  • Basic computer data entry skills
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4 Box Office Assistant resume templates

1

Box Office Assistant Resume Examples & Samples

  • Years of related work experience: 0 -2 years
  • Must also have ability to work varied shifts which may include weekdays, evenings, holidays and weekends
  • Must be able to work in a fast paces environment
  • Must be able to accurately and efficiently deal with large quantities of cash or other payment methods such as credit cards, checks etc
  • Must be able to exhibit excellent communications skills
  • Must have an understanding or have the ability to learn basic computer skills & Best Buy Theaters ticketing platform of AXS
  • 1-2 years experience in ticketing and live entertainment space
2

Box Office Assistant Resume Examples & Samples

  • Maintain all events at Fillmore Silver Spring (holds / internal buys / pre & onsale, etc)
  • Effectively organize and execute night of show operations for the Box Office
  • Ensure the Box Office is providing superior customer service to the consumer
  • Interact positively and communicate effectively with all ticketing staff, Talent Buyer, Marketing/Promotion managers, and Corporate Office
  • Monitor staff and provide feedback as necessary
  • Assist with answering phones and selling tickets for walk-up transactions on a daily basis
  • Assist in ensuring appropriate staffing levels on all events. Assist in recruitment and hiring of staff, ensure that hiring/disciplinary/termination standards follow all Live Nation guidelines
  • Reconciliation and accounting of all ticket sales for each ticketed event
  • Create weekly staff and show schedules
  • Balancing and reconciliation of all seller cash drawers, show days and non-show days
  • MUST be proficient in using the Ticketmaster host system
  • Minimum two years Box Office / Ticketing supervisory experience required
  • Skill and working knowledge of computerized ticketing operations and software (Ticketmaster), Microsoft Word, Excel, Outlook, and PowerPoint), guest relations & phone etiquette, long term and immediate decision making, verbal / written communication, accounting / cash management procedures
  • Ability to work flexible hours, including nights, weekends, and holidays
3

Seasonal Box Office Assistant Resume Examples & Samples

  • Provide quality customer service in person and over the phone
  • Handle daily ticket sales at the box office window
  • Help manage day of show staff and maintain all box office policies and procedures
  • Train staff on the Ticketmaster system and other aspects of ticket operations
  • Prior Ticketmaster experience is helpful but not necessary
  • Work effectively under pressure and/or stringent schedule and produce accurate results
  • Self- motivated, hardworking, team-player attitude
  • Remain flexible and adjust to situations as they occur
  • Work in a fast paced environment and handle heavy workload that can present stressful situations
  • Basic knowledge of Microsoft office programs (Excel, Word)
  • Work extended and/or irregular hours including nights, weekends, and holidays, as needed
4

Box Office Assistant Resume Examples & Samples

  • Maintain and modify all ticketed events in Ticketmaster - manage show inventory as required, including event builds and hold management
  • Attend internal and external meetings as required
  • MUST be proficient in using the Ticketmaster host system, manager level skills required
  • Minimum two years Box Office / Ticketing supervisory or management experience required
  • Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate and diffuse possibly volatile situations with tact
  • Job functions require hours of sitting, typing, and use of a computer
5

Assistant, Box Office Resume Examples & Samples

  • This position will primarily handle the collection, processing, data entry and archival of box office reports
  • Additional responsibilities include but are not limited to box office and flash analysis, reporting, and executive desk support such as answering phones and managing meetings
  • Occasional projects requiring advanced MS Excel skills are possible
  • The candidate should also be highly motivated with strong analytical, data entry, organizational and interpersonal skills
  • The ideal candidate should have a strong desire to be involved in the business of theatrical film distribution
  • Excellent computer skills are required
  • A college degree is highly preferred
6

Assistant Manager, Box Office Resume Examples & Samples

  • Generate various sales reports and produce various financial records
  • Facilitate in the processing and fulfillment of in-house ticket requests
  • Aid in event creation, management, and in the coordination of ticket manifests
  • Maintain fiscal control over daily reconciliation and proper cash handling procedures
  • Enforce policies and procedures to encourage consistency on job performance of ticketing staff
  • Recruitment, hiring, training and scheduling of ticket sellers
  • Ensure accuracy of transactions and compliance with policies and procedures
  • Assure courteous internal and external guest and client and customer service
  • Assess Box Office resource needs- personnel, equipment and operational issues
  • Talks with, listens to, or signals others to effectively exchange information; receives or gives direction and works effectively as part of a team by responding to assistance requests throughout the facility
  • Knowledge of basic computer programs such as (Word, Excel, Outlook, etc.)
  • Ability to interact positively with diverse staff and clientele in a fast-paced environment
  • Must have the ability to prioritize workload and solve problems quickly and react to difficult situations appropriately
  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities
  • College degree in a related field preferred
  • At least 3 years Box Office experience preferred
  • Experience with OUTBOX
7

Box Office & Marketing Assistant Resume Examples & Samples

  • To print and distribute tickets to promoters
  • To process and log all disabled bookings
  • Liaise with the Duty Manager and promoters to pass on all relevant sales and show information as needed
  • To work evening shifts including national holidays as and when required
  • To ensure that the Box Office is left secure, clean and tidy at all times
  • To act as administrative support to the Box Office Manager & Marketing Manager, assisting in the specific daily, weekly and monthly duties as agreed
  • Develop and maintain a comprehensive and in-depth knowledge of the club and gig scene and where necessary develop relationships with the key individuals / companies to ensure the Venue is best placed to exploit its position
  • To ensure that all print / media satisfies the companies contractual obligations to our sponsors O2 and partners ensuring the agreed positioning and use of their branding and logos
  • Commission/Design and co-ordinate all local advertising, working to budget, in liaison with your line manager
  • Ensure that monthly ad spend reports are sent to line manager & Marketing Manager (MM)
  • Recruiting, developing and managing the volunteer publicity distribution team (Street Team), and ensuring that it is effective
  • Be aware of current tickets sales and target publicity accordingly and in line with the General Manager’s wishes to support and work with Academy Events, MM and external promoters
  • Supporting the MM to achieve a wider online presence and drive data collection at every opportunity
  • Manage all social networking sites and ensure that they are up to date
  • To undertake any other reasonable duties as and when required
  • Knowledge of the local music & club scene with great local contacts
  • Significant previous experience in a similar role and environment, using a computerised Box Office/Ticketing system
  • Experience of working in a live music environment
  • Experience of dealing with printers and designers
  • Full working knowledge of Facebook / Twitter & Instagram
  • In-depth knowledge of the needs and operation of a Box Office; its day-to-day running and general requirements and satisfaction of customers
  • Communication skills and Admin Skills
  • Extremely Organised
  • Able to work to tight deadlines with excellent attention to detail
  • Shows confidence in dealing with wide ranging types of situations
  • Able to work flexible and unsocial hours including evenings, nights, weekends, bank holidays, Christmas Eve and New Year’s Eve
8

Box Office Assistant Resume Examples & Samples

  • Sell tickets and provide information about events
  • Respond to patron ticketing issues, ensuring a resolution is implemented
  • Assist in close out event reporting and preparation of weekly sales reports
  • Help train and supervise student assistants in the box office
  • Oversee all box office functions when the Manager is not present
  • Education:High school diploma or equivalent combination of education and experience
  • Work Experience:Two or more years job related experience
  • Certifications:N/A
  • Skills:Knowledge of ticketing system, customer service skills
  • Preferred Education:Some College
  • Preferred Skills: N/A
9

Assistant Manager, Box Office Resume Examples & Samples

  • Administer and supervise all Box Office functions
  • Assist Box Office Manager in the initial event setup to include initial promoter contact, event set up through Outbox/Veritix/AXS, and coordination with internal departments such as group sales and premium seating
  • Serve as liaison between various promoters, sports team representatives, event managers, and staff members
  • Generate various sales reports and produce comprehensive financial records
  • Maintains a positive rapport and communication with promoters, ticketing provider, and other internal departments providing assistance and information promptly and accurately upon request
  • Process and maintain promoter ticket requests
  • Oversee the processing of group sales orders and assist with processing during peak times
  • Attend productions meetings as needed
  • Maintain a positive working relationship with group sales, premium seating, and other ticket related departments
  • Serve as a liaison with the finance department and be responsible for all daily deposits, charge backs, show cash needs and vault audits
  • Serve in rotation with Box Office Manager and Customer Service Manger as event MOD
  • Assist in finalizing pre-event check list for events
  • Assist Customer Service Manager in maintaining the customer service standards of STAPLES Center are met
  • Minimum 5 years management level experience including direct supervision over a large staff
  • The ideal candidate will have advanced knowledge of computerized ticketing software, preferably Outbox, Veritix and/or AXS
  • Candidates should have superior interpersonal skills, ability to communicate effectively with co-workers, guests and clients, excellent customer service skills and the ability to interact positively with diverse staff and clientele in a fast-paced environment
  • Ability to work under pressure, handle many tasks concurrently, all the while maintaining a positive demeanor
  • Must be willing to work long hours, nights, weekends, and holidays as assigned
10

Box Office Assistant Resume Examples & Samples

  • Gain detailed overall understanding of the Volvo Car Stadium, & concert events in order to provide excellent customer service to ticket patrons
  • Must display strong written and oral communication skills
  • Will be trained on all Ticketmaster supported ticket software used for ticket sales and customer service
  • Will be responsible for replying to e-mail & phone inquires relating to tickets and marketing for the tournament
  • Assistant will organize distribution of tickets, distribution of renewal packets for Volvo Car Stadium and other mass mailings
  • Will be expected to give input and feedback regarding ticket programs and marketing strategies
  • Assistant will be highly involved in our credential program, creating & organizing Player Credentials, Staff Credentials, WTA Credentials, VIP Credentials, Vendor Credentials, and Volunteer Credentials
  • Position will monitor and assist Volunteers in the Box Office during the Volvo Car Open
  • Volvo Car Open:Assistant will be responsible for walk up and phone sales for the Volvo Car Open. Both individual session and package ticket options will be on sale. Will be responsible for answering ticket and customer service questions in person, by phone and email regarding the Volvo Car Open
11

Box Office Assistant Resume Examples & Samples

  • The smooth operation of the Box Office in accordance with the Box Office Procedures handbook. This is to include, but not exclusive of
  • Ending sales for the event
  • Ticket collections
  • Ticket sales
  • Guest list
  • To be aware of the details of all shows at the venue and be able to communicate the information to customers as and when requested
  • Liase with the Box Office Manager, Duty Manager and Promoter to pass on all sales figures and relevant show information as needed
  • Liase with the TicketWeb Account Manager and Box Office Manager for all TicketWeb operation and system matters, including the correct reporting of all system errors and software bugs. In the absence of this person, please report to the TicketWeb Operations Manager
  • To ensure that all events run smoothly, that all credit/debit card collections are handed out and that, where applicable, tickets are made available for sale on the night of the event
  • To provide promoters with guest list assistance when needed
  • To file all receipts and uncollected bookings in the appropriate manner and the guest list in the show file
  • To provide a high level of customer service at all times and to deal with any customer complaints in a professional and reasonable manner
  • To maintain a high standard of cleanliness and tidiness of working areas
  • To contribute to the effective running of the business
  • Pro-actively contribute to maintaining good relationships with external promoters and event staff, assisting wherever appropriate to ensure the smooth running of events within the venue
  • Take a pro-active approach to the business and be prepared to take on any additional responsibility as the role / Box Office Manager requires
  • Be over 18 years of age
  • Be able to converse in English
  • Must be available to work Weekends, Club Shows (up to 3am finish), Bank Holiday Weekends and New Year’s Eve/Day
  • Basic knowledge of Microsoft Office
12

Assistant Spv, Box Office Resume Examples & Samples

  • 1-Serves as Assistant Patron Services Manager and House Manager
  • 2-Assists in ticket sales, auditing income received and preparing deposits
  • 3-Supervises, trains and maintains daily box office agents
  • 4-Manages Front of House Volunteer program, including recruitment, scheduling, training and direct supervision during performances. Also organizes annual annual or bi-annual orientation/training/social event prior to beginning of season
  • 5-Coordinates with Business Manager’s Assistant with scheduling for concessions and door staff
  • 6-Manages Front of House during performances and creates performance reports for all
13

Box Office Assistant Resume Examples & Samples

  • Working knowledge of Ticketweb Ticketing system or equivalent computerised ticketing system (desired)
  • Communication skills, admin skills
  • Flexible and positive ‘can do’ approach
  • Experience of cash handling
14

Office Assistant, Box CFO Resume Examples & Samples

  • Supervise reception and support staff
  • Utilize Eligible List Management System (ELMS) to canvass and code eligible lists
  • Monitor and update waiver systems
  • Update agency License Event Notification Service (LENS) system
  • Create and maintain acceptors lists
  • Obtain clearance codes from Civil Service for appointments
  • Monitor traineeships for employees
  • Post job vacancies; and
  • Produce various reports and work with OHRM staff to ensure that necessary transactions are prepared
15

Assistant Manager, Box Office Resume Examples & Samples

  • Adhere, communicate and reinforce AEG’s policies and procedures as well as policies and procedures specific to the Nassau Coliseum property
  • Responsible for hiring, training, and supervision of box office hourly staff
  • Oversee and support Box Office Manager and ticket sellers in their job functions as needed
  • Generates & distributes the daily ticket count report for all shows
  • Works with talent buyer to create event pricing, scaling, manifest creation and sales forecasts
  • Maintain annual event schedule, ticket sales, drop counts, and total revenue reports
  • Prepares and presents final box office settlement report for each event
  • Prepare reports for archival purposes
  • Facilitate ticketing initiatives including fan club sales, VIP ticketing packages, venue & artist pre-sales, and promotional offers
  • Responsible for venue pre-sale email blasts including, but not limited to, pre-sale set up, design concepts and accurate distribution lists
  • Handles all Nassau Coliseum ticketing orders
  • Responsible for ticket printing of Long Island Nets and Nassau Coliseum sporting events, ancillary events, concerts, family shows, marketing player development, advertising and promotional tickets
  • Assign ticket locations and process internal/group/ season ticket orders
  • Oversee box office operations during performances
  • Ensure appropriate staffing levels to best manage labor costs while maintaining outstanding guest service
  • Create a positive team environment within the department
  • Ensure ADA compliant ticketing practices
  • At least 2 years’ prior experience working in a box office, preferably with sporting events, concerts, and game management and production
  • Must have experience working with large groups of people/guests
  • Union or Collective Bargaining experience
  • Ability to create and maintain an employee schedule based on business needs
  • Highly organized, resourceful, quick learner and able to handle multiple projects simultaneously
  • Able to operate within designated budget
  • Have exceptional guest and client service capabilities
  • Able to work well with different personalities in a fast-paced environment and constant deadlines
  • Able to work evenings and weekends
  • Must be proficient with Microsoft Work, Excel, and Outlook
  • Experience with a time management system, specifically ABI
  • Able to read, listen and communicate effectively in English, both verbally and in writing
16

Box Office Assistant Resume Examples & Samples

  • Learning the computerized Ticketing System, Tickets.com (ProVenue)
  • Selling Individual Game Tickets (Walk-Up and Phone Orders)
  • Assists with Group and Will Call Printing As Needed
  • Mailing & Delivery
  • Selling of Season Tickets, Group Tickets, Picnic Tickets
  • Game Operations
  • Ticket & Schedule Delivery
17

Box Office Assistant Resume Examples & Samples

  • Deliver impeccable customer service at all times
  • Serve customers quickly and efficiently, while still maintaining excellent high standards in the quality of product
  • Ensure that the box office is kept clean and tidy at all times
  • Always adhere to all company policies and procedures and all licensing laws
  • Carry out instructions given by venue management team and head office
18

Office Assistant, Box BND Resume Examples & Samples

  • Calculate sick leave half pay and eligibility, adjustments for vacation, and sick and personal leave credits for part-time, full-time, and non-statutory employees
  • Assist administration staff in notifying 10-month, 11-month, and 12-month employees of loss of benefits, COBRA payments, and other benefit loses when off the payroll for the summer school period
  • Conduct new employee orientations including benefits, payroll and personnel topics
  • Assist budgetary staff with preparation and review of payroll costs for the NYSSB
  • Implement the Worker’s Compensation program and benefits, track all required documents, and enter proper transactions
  • Provide proper notifications to NYSSB employees regarding substitute terms, 10-month employee employment, and summer school employment
  • Act as NYSSB’s Health Benefits Administrator and ensure that health insurance and retirement documents are processed in a timely fashion
  • Prepare and monitor all new employee recruitment packages and pre-employment clearances
19

Office Assistant, Box RND Resume Examples & Samples

  • Calculate and verify salaries, salary increases, longevity payments, performance advances, shift differentials, overtime meals, extra service, summer school rates, balance of contract payments, court orders and other payments, penalties, and garnishments
  • Provide customer service to employees, managers, State Education Department and other NYS and private agencies regarding various payroll and personnel topics
  • Assist budgetary staff with preparation and review of payroll costs for the NYSSD
  • Provide proper notifications to NYSSD employees regarding substitute terms, 10-month employee employment, and summer school employment
  • Collect, calculate, and monitor In-service Training Units for instructional staff
  • Submit documents to the Office of Human Resources Management for review and processing including preparation of appropriate appointment letters and other payroll and personnel related communications
  • Act as NYSSD’s Health Benefits Administrator and ensure that health insurance and retirement documents are processed in a timely fashion
  • Oversee time and attendance and assist with the Family Medical Leave Act program
  • Monitor employees’ medical absences; and
20

Box Office Assistant Manager Resume Examples & Samples

  • Hires and supervises part time box office personnel. Manages part time staff and ensures proper customer service practices in resolving customer (internal and external) issues and assuring courteous and respectful (including timely) service
  • Aid in event creation, management and in the coordination of ticket sales with promoters and the Coyotes sales team
  • Assist with communication to the outlets and computer ticket company in the absence of the manger and keeps them properly informed about events and computer operations
  • Maintain fiscal control over daily reconciliation and proper cash handling procedures. In the absence of the Manager, will have complete oversight in managing cash needs of the Box Office and checking ticket seller's cash drawers in and out of the vault daily, etc
  • Responsible for payroll processing, including but not limited to ensuring staff clock in/out, approving payroll and processing payroll according to deadlines
21

Box Office Assistant Resume Examples & Samples

  • Resolve customer service issues as necessary
  • Responsible for compliance to all company policies and procedures in order to adhere to all audit programs
  • Able to read, listen, and communicate effectively in English (verbally and in writing)
  • Must be proficient with Microsoft Word, Excel, and Outlook
  • Able to handle highly sensitive and confidential information
  • Have exception guest and client service capabilities
  • At least 2 years prior experience working in a box office
22

Box Office Assistant Resume Examples & Samples

  • To provide an efficient box office service during the day & on show nights, including the sale of tickets, organisation of tickets and paperwork for the evening Box Office and setup of ticket scanners
  • To answer all enquiries received at the Box Office relating to O2 Academy Islington. The Box Office is the first point of contact for all enquiries to the venue, including (but not limited to) lost property, touring bands, bus drivers, deliveries, post etc
  • To follow correct monetary procedures and be responsible for all monies & deficits on any till to which they are logged on
  • To record all ticket sales and reconcile cash and credit card sales using the appropriate ticketing software and show report/manifest
  • To provide a friendly & welcoming atmosphere
  • To report information regarding ticketing to the Box Office Manager (day shifts) or Duty Manager (evening shifts) and Accounts Department as required, with accuracy and precision
  • To manage the venue guestlist and, on occasion, guestlists relating to Artiste(s) and Promoter
  • To liaise with security staff regarding access for Disabled Patrons
  • To be aware of, and adhere to, all relevant venue Risk Assessments and Health and Safety Information (including Cash Handling Procedures and Care Of Substances Hazardous to Health reports)
  • To change the readograph so that it is always accurately up to date
  • To manage and account for any Teenage Cancer Trust contributions made from our venue house guest list and donation tins
  • To collate all ticket sales for all concerts and send to the promoter of each event before noon every Monday, Thursday and Friday, depending on arrangements
  • To ensure the venue’s promotional materials (posters and flyers) are in date, tidy and replaced where necessary
  • To carry out any other tasks which may be reasonably required by the Box Office Manager and wider Venue Management team
  • Maintain a clean and safe working environment and be aware of any issues relating to the Health and well being of staff and the general public
  • To turn up on time and be ready to start work at the start of your shift
  • To work enthusiastically throughout the duration of your shift and represent the O2 Academy Islington in a positive and friendly manner
  • To work the duration of your shift as detailed on the rota and ensure all required tasks are completed in this time
  • To offer advice as requested to members of the public, e.g. directions to smoking area/toilets
  • To follow correct monetary procedures ensuring that the correct change is given and cashing up is accurately reported
  • To report any problems immediately to the appropriate Manager
23

Box Office Assistant Resume Examples & Samples

  • The successful candidate must have the ability to work independently and in a collaborative, team-oriented environment
  • Must have strong organizational skills, customer service skills and the ability to pay attention to detail
  • Experience using Vermont Systems RecTrac Recreation Management Software, Tickets.com and basic Microsoft Office computer software
24

Box Office Assistant Resume Examples & Samples

  • Affinity for and demonstrated skill in working with computer systems is a must
  • Ability to learn ticketing software system quickly
  • Ability to interact with the public positively
  • Must be punctual and trustworthy
  • Above average accuracy and attentiveness to detail
  • Willing to work in a fast paced environment
  • Comfortable/knowledgeable with Microsoft Excel
  • Ability to supervise students and be the manager on duty when needed
  • Two years of related experience – customer service, sales or the equivalent
  • One or more years experience with currency and credit card transaction
25

Box Office Assistant Resume Examples & Samples

  • Processes patron ticket requests by telephone or in-person
  • Ensures that tickets are processed correctly and timely
  • Maintains confidentiality of patron information
  • Accepts payments for tickets and ensures proper and accurate accounting for payments
  • Good verbal communication and customer service skills
  • Basic computer data entry skills
  • Knowledge of ticket processing software
  • Ability to work in a busy and fast-paced environment
  • Ability to maintain accuracy with attention to details in transactions for patrons
  • During the on-line application process, applicants will be prompted to upload or build a cover letter and resume