Box Office Assistant Cover Letter

I would like to submit my application for the box office assistant opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for settlement and close out documentation (including event sales audit, complimentary ticket recap report, receivables report, and scanned ticket count) to the KSE accounting department at the conclusion of every event.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Previous Box Office experience
• Innate passion for Customer Service and providing an exceptional product to elevate the Guest Experience
• Detail-oriented, driven self-motivator with a strong work ethic to get the job done
• Working knowledge of Microsoft Office Suite programs (Excel, Word, Power Point, One Note, and Outlook)
• Requires proven customer service abilities
• Experience working with cash and cash handling procedures
• Strong attention to detail, excellent communication skills, extensive customer service skills
• Willingness to aggressively sell tickets

I submit this application to express my sincere interest in the box office assistant position.

In my previous role, I was responsible for training and professional development in the related subject matter or methodology; specifically, trains subordinate staff in customer service, ticketing system (e.g., data entry, ticket printing), balancing ticket sales, phone sales and various clerical duties; trains and supervises House Managers and usher staff.

My experience is an excellent fit for the list of requirements in this job:

• Basic computer skills in Google office and/or Microsoft Office Suite
• Work quickly and accurately in high pressure situations
• Excellent oral, written, organization, and presentation skills
• The applicant should possess excellent organizational, accounting and data processing skills
• Strong written/oral communication skills and telephone etiquette
• Collaborative and multi-tasking skills
• Superior interpersonal skills in management and group decision-making, organizational, written, and oral communications skills
• Instructional and teaching skills

I am excited to be applying for the position of box office assistant. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for professional and exceptional customer service to patrons: single ticket buyers, members, students, faculty, employees, college departments and the community.

Please consider my experience and qualifications for this position:

• Knowledge of Microsoft Excel, Word and database software
• Experienced with using Microsoft Excel, Word and Outlook
• Knowledge of basic computer programs (Word, Excel, Outlook )
• Detailed oriented and have effective multitasking skills
• Willingness to assist/go beyond to complete tasks at hand and additional tasks as they become relevant
• Knowledge/interest in ticketing (Preferably AXS/Veritix/Ticketmaster), entertainment, technology
• Experience leading and training a team
• Knowledgeable of Ticketmaster computer system and Microsoft Excel

I would like to submit my application for the box office assistant opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for excellent customer service to all University and community patrons interacting with the ABO as well as to all contracted clients to ensure their event needs are met.

My experience is an excellent fit for the list of requirements in this job:

• Ideally seeking a finance / data analytics background with experience in Excel
• Demonstrated experience in ticket operations preferred
• Customer service experience strongly recommended
• Excellent phone skills to deal courteously and effectively with the public
• Computer and cashier or retail experience
• Proficient in Excel, Word, PowerPoint, and other computer applications
• Demonstrated experience in supervising part time employees is preferred
• Advanced knowledge of computerized ticket sales, preferably the Ticketmaster system

Please consider me for the box office assistant opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for patrons with information regarding performances and ticketing policies in-person or over the Box Office phone line.

Please consider my experience and qualifications for this position:

• A team-based approach to the work environment
• Previous experience with a ticketing system or Box Office preferred
• Experience with Outlook Mail, Adobe, Excel
• Experience in a performing arts setting/environment
• Monitor the box office patron-facing email account and handle incoming patron requests
• Ensure that House Manager and Ushering staff arrive, are assigned duties, and proceed to the hall in a timely fashion
• Assist marketing and premium seating departments to assure fulfillment of promotions and premium seating ticket orders
• Assist in event builds including ticket templates, price codes, barcoding and online ticket management