Office Director Resume Samples

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BE
B Effertz
Bertha
Effertz
2353 Meredith Causeway
San Francisco
CA
+1 (555) 530 8406
2353 Meredith Causeway
San Francisco
CA
Phone
p +1 (555) 530 8406
Experience Experience
Detroit, MI
Asst Front Office Director
Detroit, MI
Williamson-Kessler
Detroit, MI
Asst Front Office Director
  • Perform other duties as requested by management
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments
  • Establish and maintain key control system
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees
  • Review daily Front Office work and activity reports generated by Night Audit
  • Assist in preparation of revenue and occupancy forecasting
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Houston, TX
CIO Office Director
Houston, TX
Klocko-Johns
Houston, TX
CIO Office Director
  • Monitor IS&T Performance (key performance indicators definition and follow up) and manage improvement plans
  • Manage relationships with external service providers and partners
  • Develop the IS&T governance framework and ensure it is adequately implemented
  • Develop an IS&T management system and lead certifications initiatives
  • Manage major M&A programs
  • Develop a communication plan and regularly inform on the IS&T function roadmap & achievement
  • Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom
present
Houston, TX
Business Office Director
Houston, TX
Osinski, Schiller and Cormier
present
Houston, TX
Business Office Director
present
  • Maintains and oversees specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information
  • Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy
  • Assists the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community
  • Directs collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensures employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations
  • Primary community responsibility for assistance with month-end close process. This would include, among other things, accrual preparation and analysis of general ledger/monthly operating statements. Works with Executive Director to fully understand operating results and trends
  • Serves as the community’s “manager-on-duty” on a regular basis
  • Assists in sales process by conducting inquiry tours as necessary
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
Howard University
Bachelor’s Degree in Accounting
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15 Office Director resume templates

1

Service Management Office Director Resume Examples & Samples

  • Service Management Office (SMO) Director in Service Management team
  • The SMO is a function within IT that is accountable for defining, maintaining and especially managing standards for service management and its processes in the organization. SMO is the management and escalation point of IT services in daily operations; internal departments or external vendors are then responsible for delivering the result – the Director is responsible for the coordination and strategy of this
  • Responsible for managing the SMO team
  • Provide data and reporting of KPI’s and trends to IT department and others in ad-hoc, weekly, monthly and as needed
  • Will drive Ticket Deep Dive and develop strategies for improvement
  • Work to make Service Desk the single source of truth and service delivery channel for IT
  • Monitor and manage phone queue (participating in escalated calls as needed)
  • Oversee Knowledge Management repository and ensure top quality solutions are available to the staff
  • Develops Service and Business Level Agreements to set expectations and measure performance
  • Develops an effective and workable framework for managing and improving customer IT support in the organization
  • Advise management on situations that may require additional client support or escalation
  • Manage process for communicating outage/emergency activities to the organization
  • Manage vendor relationships as it depends on daily operational needs
  • PO review and approval/budgeting responsibility
  • Review survey feedback to improve services, tools and support experience
  • Keep confidential all applicant, client, and verification and company proprietary information
2

Interim Portfolio Management Office Director Resume Examples & Samples

  • Drive and own the global project portfolio prioritisation and demand management process
  • Collaborate to define business cases, project initiation and valuation standards and practices
  • Utilise project portfolio information to lead decisions with the leadership team
  • Develop, socialise and operationalise Portfolio Management and Governance frameworks and processes
  • Plan and conduct annual, quarterly and other key Portfolio performance sessions
  • Drive key analysis via the Portfolio management reporting and continuously evolve the dashboard
  • Advise senior stakeholders and Operations Committee on key decisions
  • Own and ensure the Portfolio delivery plan is executed within the agreed timescales
  • Develop budgets and forecasts to support the PMO needs and those needs to support the management of projects
  • Ensure the Portfolio Management function is able to gather, structure, analyse and reconcile information on Programs, Projects and other initiatives to support the Portfolio performance review and the dashboard
  • Develop team members and educate PMO stakeholders to increase PMO effectiveness
3

Business Conduct Office Director Resume Examples & Samples

  • Reinforce and support Visa’s standard investigation process and protocols across multiple functions and geographies
  • Lead internal meetings to refine or improve the centralized case management process for alleged violations
  • Conduct trend analysis, track and report case statistics (including alleged violations, discipline, etc.); summarize results for internal reporting purposes
  • Contribute to executive level management dashboard reporting on Visa performance against industry best practices (benchmarking)
  • Utilize online investigation workflow application to manage the investigation case lifecycle from intake to investigation to resolution
  • Provide senior management with recommendations for process enhancements stemming from investigations and track any implemented enhancements to completion
  • Support the Visa Conflict of Interest disclosure review program (includes managing approvals and working with stakeholders to ensure proper due diligence is performed for any suspected conflict of interest)
  • B.S. or B.A. with 5 to 8 years relevant work experience
  • Experience drafting, updating and implementing compliance-related policies and procedures
  • Experience conducting compliance-related investigations through the full life-cycle (intake, investigation, resolution, summary report)
  • High degree of integrity, ethical, detail oriented, conscientious, thorough and accurate
  • Excellent written and verbal communication skills, including experience presenting to senior management
  • Ability to synthesize complex data / information; make clear, concise recommendations on a course of action
  • Ability to proactively anticipate business needs and react quickly and efficiently in a fast-paced environment while producing quality results
  • Ability to work independently and use good judgment while collaborating openly and cooperatively with team members
  • Must be proactive, highly responsive, collaborative, diplomatic, flexible, adaptable
  • Highly proficient with Excel, Word, Access, PowerPoint and online case management tools
  • Cross-functional knowledge of payment card industry or financial services industry (desirable, but not required)
4

Ccar Program Office Director Resume Examples & Samples

  • Solid MS Office skills, including proficiency with MS Excel, MS PowerPoint, and MS Project,
  • Bachelors in Economics, Finance, or Engineering,
  • Solid communication skills, including the ability to be direct and demonstrate confidence in front of senior management,
  • Entrepreneurial mindset including ability to proactively figure out "what to do," solution problems, think strategically, and influence others,
  • Ability to understand financial statements, including a basic understanding of US GAAP accounting,
  • Ability to work under tight deadlines and high-pressure environments, and
5

CTC Division Business Office Director Resume Examples & Samples

  • Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO
  • Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary
  • Completes off site reviews of patient accounts and agings for other CBOs
  • Participates in the recruitment of CBO directors
  • Participates in the development and implementation of business office policies and procedures and assists with ensuring compliance
  • Works with IT on conversion, standardization and other system issues
  • Bachelors degree preferred; MBA or MHA a plus
  • Must have at least 3 years’ experience as a business office director or manager within a hospital, outpatient or large provider office setting
  • HMS and financial counseling experience preferred
  • Outpatient experience required
  • Strong management and leadership experience required
  • Experience with multi-payers and multi-state operations
  • Must have strong process improvement background
6

Project Business Office Director Resume Examples & Samples

  • Monitors outside collection vendors engaged in the collection of Hospital receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the hospitals receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
  • Define and provide the necessary support and leadership to achieve departmental goals and objectives
  • Reviews statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary
  • Must have at least 7 years experience as a hospital business office director or supervisor
  • Behavioral health & HMS experience preferred
  • Inpatient experience required
  • Business Degree preferred
  • Ability to travel up to 75%
  • Ability to work with all levels of staff and management
7

Business Office Director Resume Examples & Samples

  • Maintains and oversees specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information
  • Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy
  • Assists the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community
  • Manages and directs all accounts receivable, to include pursuit and follow-up of unpaid balances
  • Ensures correct coding of the community’s accounts payable and accrues expenses as needed
  • Directs collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensures employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations
  • Primary community responsibility for assistance with month-end close process. This would include, among other things, accrual preparation and analysis of general ledger/monthly operating statements. Works with Executive Director to fully understand operating results and trends
  • Diligently works toward the completion of special projects, request, and assignments as appropriate
  • Serves as the community’s “manager-on-duty” on a regular basis
  • Assists in sales process by conducting inquiry tours as necessary
  • May perform other duties as needed and/or assigned
  • Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience
  • Three (3) to five (5) years in business office management, finance or accounting preferred
  • Working knowledge of general accounting, billing and collections and expense management practices
  • Working knowledge of federal and state employment laws
  • Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication
  • Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company
  • Able to perform budget analysis and variance reporting
  • Proficient in using Microsoft Office and ability to operate standard office equipment
8

Ticket Office Director Resume Examples & Samples

  • At least 10 years of experience in a Ticketing Management position
  • Bachelor’s degree in Sport Management, Hospitality or Business or equivalent education and experience
  • Previous experience with AXS/Outbox ticketing system
9

Faculty Practice Office Director Resume Examples & Samples

  • Experience with dental and medical insurance benefits, billing and authorization
  • Five (5) or more years of business/administrative experience in a dental practice or clinic
  • Three (3) or more years of administrative supervision of support staff
  • Knowledge of general, financial, and personnel management principles and procedures in a dental services setting
  • Ability to establish and maintain effective working relationships with patients, staff, faculty and professional personnel at all levels both internal and external
  • Ability to conceptualize operational problems and develop options for problem resolution
  • Ability to intervene in crisis situations and urgent matters with patients
  • Knowledge of computer and information technology as it relates to a dental practice and academic environment
  • Ability to communicate effectively both orally and in writing, including reports
10

Consortium Technical Office Director Resume Examples & Samples

  • Ensure the Consortium Technical Office management (budget management, quality management, governance implementation)
  • Coordinate the technical reporting to the consortium management (incl. the management committee), the Engineer and the Client
  • Ensure External stakeholders management and support the consortium director on all technical items vis-a-vis external stakeholders
  • Ensure the Overall Systems integration between E&M, CW and third parties designs
  • Ensure key Design management process are in place and deployed consistantly for the Consortium: requirements management ; configuration and change management processes
  • Define the design validation processes within the consortium and with the third parties
  • Define the consortium master design schedule, ensuring a good coordination of the consortium partners’ design activities, and to ensure a proper coordination with the third parties
  • Define and implement an appropriate interface management methodology that will ve shared within the consortium and with all external stakeholders . Potentially manage a Contract Checking Engineer (CCE) : define the sub-contract technical terms, including the approval and review processes, Get the approval of the sub-contract technical terms by the Engineer, include the CCE within the validation processes and follow this review in accordance with the project schedule
  • When applicable, coordinate the alignement issues within the consortium
11

Middle Office Director Resume Examples & Samples

  • For the non credit, Alternative Portfolio business lead both internal CSAM teams and third party service providers responsible for providing middle office services including but not limited to trade support, asset servicing, external validation, settlement reporting and reconciliation, and/or regulatory reporting for the Operations function
  • Lead third party Oversight and Governance and Relationship programs. This includes designing and implementing oversight policy and procedures, serving as lead contact for key vendor relationships, and negotiating contracts and related services
  • Collaborates with the front office to ensure Middle Office support and deliverables best meet their needs
  • Evaluates the processes and relationships between the front office and other support areas (i.e. Legal and Compliance, Fund Administration, Investor Operations, risk, etc
  • Leads and oversee relationships with internal control functions (Operational Risk, Internal Audit, and First Line of Defence)
  • At least 15 years middle office/operations experience
  • Uses advanced knowledge of operations processes and procedures to manage middle office support for internal Credit Suisse clients
  • Ability to communicate complex or difficult concepts and negotiate and influence others to adopt different points of view
  • Ability to prioritize own activities and those of colleagues. Ability to manage multiple work streams to achieve departmental goals
  • Ability to provide subject matter knowledge across asset classes on how different instruments operate and understand trade settlement mechanisms
  • Ability to analyze complex problems and apply non-routine qualitative and/or quantitative analytical processes and tools to draw conclusions. Ability to evaluate information and synthesize analyses to make recommendations
  • Reconsiders status quo and contributes to change. Spots and seizes opportunities for the bank and for individuals
  • Have no compliance or control issues. Fully complies with the bank's code of conduct and all applicable laws, regulations and policies. Identifies inefficient use of resources; seeks to improve operating efficiency resulting in the efficient use of the bank's resources
  • Communicates effectively; moves easily from discussion to agreement. Builds sustainable relationships with clients/colleagues. Creates a network for the clients within Credit Suisse
  • Supports and helps others and is responsive to requests from outside her/his own area of responsibility. Contributes to a positive and inclusive team environment, inspires others. [If a people leader] Spends substantial amount of her/his time effectively leading a team: communicating, setting direction, making decisions, intervening when off track. Coaches and develops people, provides actionable feedback. Understands a range of attitudes and styles - leverages differences to achieve better results
  • Has developed a complete base of knowledge in her/his areas of expertise. Effectively applies her/his knowledge to deliver solutions that fit the purpose and are feasible. Approaches problems systematically and objectively, examines facts and evaluates options, draws sound conclusions
  • Proactive Approach: Shows drive, passion, works persistently through obstacles to create positive impact and value for the bank. Approaches situations with an entrepreneurial perspective
  • Principled Behavior: High integrity, maintains confidentiality at all times. Fully complies with the code of conduct; acts responsibly protecting the reputation of the bank and mitigating controlling risks
  • Partnership: Takes visible responsibility for establishing, preserving and growing deep strong relationships with clients/colleagues. Communicates effectively across all levels of the client's organization
  • People leadership: Shows genuine interest in advancing people, gives credit, empowers and provides actionable feedback. Takes a strategic perspective to decisions and resource allocation
  • Professional skills: Results-orientation with a superior ability to execute as well as creatively solve problems; combined analytical and persuasion skills with a comfort and flexibility to work with all levels of the organization. Has the expertise to create strong outcomes
12

CIO Office Director Resume Examples & Samples

  • Develop the IS&T governance framework and ensure it is adequately implemented
  • Consolidate 3 years plans & strategic roadmaps developed by Enterprise Architecture in the IS&T Strategic Plan
  • Lead the bi-yearly delivery plan exercice
  • Monitor IS&T Performance (key performance indicators definition and follow up) and manage improvement plans
  • Manage the transformation of the IS&T operating models
  • Monitor change management for major function transformations
  • Manage major M&A programs
  • Define the global IS&T sourcing strategy, in particular the make or buy strategy
  • Manage relationships with external service providers and partners
  • Develop an IS&T management system and lead certifications initiatives
  • Promote a culture of process within IS&T organization / ecosystem of partners
  • Define and monitor continuous improvement processes
  • Perform audit and measure compliance with policies and guidelines
  • Develop a communication plan and regularly inform on the IS&T function roadmap & achievement
  • Put in place a new organization that partially exists in today’s Alstom IS&T organization
  • Graduated with an engineering degree, preferably in information technology, you have more than 10 years of experience in IS&T management. You have held a similar position for a global company ideally in the industry
  • As a senior manager you demonstrate good communication, leadership and change management skills. You are result oriented and show intellectual curiosity and creativity
  • Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom
13

Business Office Director Resume Examples & Samples

  • Supervise and manage the business office function
  • Supervise and manage the collection function, including financial counseling, insurance collection and collection agencies
  • Supervise and manage the billing function
  • Maintain and monitor use of business office information and complies with Policies and Procedures
  • Manage cash collections to ensure monthly goals are achieved
  • Demonstrates understanding of the patient accounting computer software
  • Support the hospital's safety and security program
  • Demonstrates ability in keeping with the KPH Customer Service Standards
  • Demonstrates ability to adhere to KPH's Service Excellence Standards
  • Effectively communicate with the various age groups within the work setting
  • Relate to different cultures in the work setting, in terms of understanding, communicating, and showing genuine concern and empathy and respect
14

Business Office Director Resume Examples & Samples

  • Establishes and maintains controls for all cash collected and posted in Patient Accounting system
  • Selects and monitors outside collection vendors engaged in the collection of hospital receivables. Reviews and balances agency reports and approves agency invoices
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the hospital’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
  • Experience with Medicare, commercial insurance, and patient accounts required
15

Business Office Director Resume Examples & Samples

  • Management of the business office staff and related functions, including admitting, billing and collections for a large acute behavioral healthcare facility
  • Appropriately utilizing a combination of staff and external resources in a manner which will most effectively achieve hospital financial objectives
  • Developing and maintaining a thorough, current knowledge of healthcare billing and collections procedures
  • Will discharge responsibilities in a manner which will enable the hospital to achieve and maintain integrity and compliance with known payer requirements and those services are reflected accurately in a thorough manner in all business/office related reports, claims, billings and statements
  • Providing leadership to ensure that the business office staff is properly trained and directed to maintain compliance in all aspects of the hospital's business office operations and services
  • Responsibilities require focus on mutually agreed upon objectives and corporate defined policies and procedures to ensure that business office operations are implemented according to policy
16

Office Director Resume Examples & Samples

  • Work collaboratively with Labs Executive leadership to define and reach targets such as revenue and utilization
  • Partner with Sales and R&D teams to drive adoption of Pivotal software products, as measured by project-level adoption and product bookings
  • Partner with recruiting organization to define strategic approach to recruiting and support appropriate growth
  • Manage a local leadership team consisting of associate directors and managers
  • Support a team of client liaisons (CL) for engagements you are responsible for
  • 3+ years prior experience running a business and working directly with clients in a delivery role specifically with a PM/Design/Engineering background
  • Preferred experience working in a similar role with a consultancy or organization
  • BA/BS in Computer Science or related field, or equivalent experience
  • Industry experience a plus
17

Office Director Resume Examples & Samples

  • Work with Practice Leadership to aggregate management information and to identify on-going needs relating to shared services within the office and adjust/evolve their own responsibilities to address these as necessary
  • Coordinate with the Office Head and HR Business Partners to provide ongoing updates on (and to) the London office
  • Facilitate monthly Cross Practice Leadership Team meetings and work to negotiate outcomes among the group
  • Work with Practice Leadership and other Operations leaders to understand, plan and facilitate future growth of the London office
  • Partner with General Counsel to create materials for, participate in, and ensure follow-up on outstanding items from the quarterly board meetings for CA UK, Limited
  • On behalf of the London office, act as a conduit to other internal CA departments and play a local project management role, for example in relation to: Training and Development, Recruiting, Finance, Client Accounting, Legal and IT
  • Resolve day-to-day management issues as they arise
  • Work on special projects and take on additional responsibilities as necessary
  • Create the appropriate structure for, and oversee, the Administrative and Facilities teams to ensure high-quality administrative, reception, facilities and production services
  • Partner with the Global Facilities Director to design and project manage office build-outs including interfacing with architect, landlord, project manager, contractor, and other vendors. Coordinate with and represent the local leadership (both within the office and across the firm) team as it relates to the specific needs of the office in order to best prioritize design choices
  • Manage office space allocation including employee seat assignments
  • Oversee the management of vendor relationships
18

Business Office Director Resume Examples & Samples

  • Bachelor's Degree in Business or related field required
  • Five (5) years of acute care hospital or health system billing/collection experience
  • For Profit experience required
19

Business Office Director Resume Examples & Samples

  • Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agencyand HMS system reports
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the patient’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
  • HMS experience preferred
  • Experience with Self and commercial insurance required
20

Models Controls Office Director Resume Examples & Samples

  • Bachelor’s degree in numerate subject such as mathematics, physics, financial engineering or a track record of performance that demonstrates this ability
  • 8 + years experience in a quantitative role within risk management (credit/market/operational) in financial services
  • 10+ years of overall risk management experience
  • Master’s or Ph.D. in a numerate subject such as mathematics, physics, financial engineering or the like
  • Strong understanding of credit and/or market risk and experience with stress testing
  • 5+ years of experience in multiple areas in regulatory models
  • Risk Modelling usage, development or governance background
  • Experience of managing complex projects
  • Track record of interacting with senior stakeholders along with strong influencing skills
  • Experience of working with senior management and delivering to tight deadlines
  • Strong organisation and influencing skills
  • Strong facilitation and Negotiation skills evidenced through managing and influencing discussion and debate at a senior level
  • Self-starter and able to operate with a reasonable degree of autonomy, resilient to fast pace working environment
  • Effective, clear communication skills, both written & oral
  • Working knowledge of impairment and capital methodologies would be desirable
  • Highly analytical mind with a strong attention to detail
21

Business Office Director Resume Examples & Samples

  • Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out the responsibilities of the Business Office. Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis
  • Monitors billing and collection activities
  • Analyzes collections on a monthly basis. Assesses level of bad debt reserves, reviews and recommends write-offs
  • Ensures procedures are followed to achieve an accurate and timely closing at month end
  • Ensures all required records are maintained and submitted, as appropriate, in an accurate and timely manner and in compliance with federal and state regulations
  • Bachelor's Degree in Business Administration / Accounting preferred
  • Minimum of three (3) years experience in third party billing / collections with at least one (1) year experience in a supervisory capacity required
  • Proficient in the use of a personal computer
22

Qppv Office Director Resume Examples & Samples

  • Bachelor’s or higher degree in science or equivalent experience in pharmacovigilance or similar field ie QA or Regulatory
  • Ability to work well under pressure in a fast moving environment
  • Ability to adopt a flexible approach balancing appropriate attention to detail with quality to ensure delivery of accurate information in a timely manner
  • Well- developed oral and written communication skills to present complex data to a wide audience with varying levels of understanding and an ability to influence behaviour
23

Business Office Director Resume Examples & Samples

  • Plans and directs registration, patient insurance, billing and collections, and data processing to ensure accurate patient billing and efficient account collection
  • Manages the business office within the established budget, including annual planning, and develops monthly status reports
  • Hires and supervises business office staff in accordance with sound personnel management principles and practice’s policies and procedures
  • Encourages staff toward self-improvement
  • Counsels and disciplines employees when necessary
  • Evaluates employee job performances on a regular basis
  • Establishes and maintains personnel records and performs routine payroll duties
  • Reviews current status of patient accounts to identify and resolve billing and processing problems in a timely manner
  • Establishes and implements a system for the collection of delinquent accounts ensuring third-party payers are contacted
  • Periodically reviews and updates, as necessary, the practice’s Policies and Procedures, creating new procedures for review as warranted
  • Ensures that the practice’s operations are within all legal, regulatory and accreditation standards as it relates to the Business Office
  • Maintains contacts with medical records and other departments to obtain and analyze additional patient information to document and process billings
  • Develops and oversees business systems and works with information technology to ensure timely and accurate implementation
  • Knowledge of business management and basic accounting principles to direct the business office
  • Sufficient knowledge of policies and procedures to accurately answer questions from internal and external customers
  • Broad-based knowledge of relevant insurance regulations and familiarity with the Health Insurance Portability and Accountability Act
  • Knowledge of NextGen (pms) and Navicure systems
  • CPT/ICD 9 and 10 coding required
  • Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public
  • Skill in developing, implementing, and administering budgets and business office policies
  • Ability to communicate in writing, over the telephone, and in person with office staff and insurance representatives
  • Ability to recognize, evaluate, solve problems, and correct errors
  • Ability to conceptualize work flow, develop plans, and implement appropriate actions
24

Asst Front Office Director Resume Examples & Samples

  • Participate in required M.O.D. program as scheduledReview Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis
  • Ensure sign off of all Service Standards by Position for Guest Services staff
  • Assist in preparation of revenue and occupancy forecasting
  • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager
  • Ensure participation within department for monthly Highgate Hotel team meeting
  • Long hours sometimes required
25

Business Office Director Resume Examples & Samples

  • Provides support for the Chief Executive Officer and Directors. Maintains systems which enhance administrative effectiveness of operations
  • Demonstrates competency in office systems
  • Reflects behavior, attitude and appearance appropriate to the position and is
  • Manages the facility APC, enters charges as appropriate for Residential, Educational, and Clinical services
  • Performs duties related to Human Resources, Purchasing and Accounting including supervision of Payroll Function
  • Supervises the Manager of Administrative Services