Director, Office Resume Samples

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J Emmerich

Josh

Emmerich

7256 Maximo Glens

Philadelphia

+1 (555) 702 4703

7256 Maximo Glens

Philadelphia

Phone

p +1 (555) 702 4703

Experience Experience

Phoenix, AZ

Director, Office of the CIO

Phoenix, AZ

Wehner-Osinski

Phoenix, AZ

Director, Office of the CIO

May oversee IT workforce management, including the sourcing, training and development of staff
Manages the team of people who make up the office of the CIO
Establishes and implements continuous-improvement programs for the IT organization
Works with the CIO and business leadership team, providing broad insight to IT domains and capabilities in support of enterprise-wide business decisions
May direct risk evaluation and compliance management processes
May be responsible for developing and managing strategic vendor and partnership relationships
Develops and implements strategic and operational IT plans and operating budgets

Detroit, MI

Director, Office for Physician Advancement

Detroit, MI

Walsh, Huels and Hilpert

Detroit, MI

Director, Office for Physician Advancement

Define and execute on OPA business strategy, business management and key priorities
Define, advance, and execute OptumCare’s thought leadership strategy
Develop national sourcing strategy that is in line with corporate recruiting
Nurture and develop strong relationships with physician leaders and care delivery organization leadership
Create publishing strategy which includes modalities to communicate thought leadership agenda
Develop and build-out OptumCare’s research strategy, includes defining internal and external partners and creating business plan
Develop approach and define opportunities to partner with academic institutions, examples include educating medical students, offering rotational assignments, partnering with residency programs

present

Los Angeles, CA

Director, Office of Registration & Records

Los Angeles, CA

Schuster, Lynch and Walsh

present

Los Angeles, CA

Director, Office of Registration & Records

present

Performs other related duties as assigned
Advises and enforces University policies relating to registration and records; works with federal agencies; directs the preparation and maintenance of accurate state and federal statistical reports including student attendance accounting records, student permanent records, faculty grades and attendance records; registration and enrollment statistics and other records as assigned; assists with internal and external audits
Plays a key role in Banner XE implementation and will play a future role in course curriculum evaluation and software purchase
Establishes, monitors, evaluates and improves processes, procedures and/or standards, ensuring alignment with University mission, values, goals and objectives and local, state, and federal laws and regulations
Develops and administers policies pertaining to the overall student record keeping function of the university including class rosters, student applications, permanent records, transcripts, credits, grading, withdrawal, computer processing and statistical information. Responsible for the security and confidentiality of student records
Plans, organizes, controls and directs the processes and operations of the registrations and student records programs; interprets and applies federal and state mandated guidelines. Directs the activities of assigned programs to include; planning, implementing, administering and evaluating projects and services impacting the university
Supervises management, academic professional and classified staff and performs both direct and indirect supervision through subordinates. Hires, evaluates, trains, disciplines and discharges staff as necessary

Education Education

Bachelor’s Degree in Finance

University of North Texas

Bachelor’s Degree in Finance

Skills Skills

Maintains organizational documents and monitors the status of deliverables
Acts on behalf of the President in responding to lower level requests
Understands priorities, as well as short term strategies and lays out a plan of how and when to tackle
Works effectively with other executives and team members throughout Lucasfilm as well as within Disney
Facilitates the execution of the President’s vision and priorities through coordinating information, communications and resources
Serves as a liaison with other executives, producers, directors, writers, talent and other assistants internally and externally
Leads and assists in the preparation of meetings
Coordinates extensive international travel and expense reports accordingly
Partner closely with other support staff team members and external House Manager
Supervises the entire office staff and provides direction

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Senior Director, Office of the CEO Resume Examples & Samples

Superior Excel financial modeling skills
Superior PowerPoint presentation skills
Ability to manage multiple projects
Strong understanding of major new media platforms and businesses
Foreign Language skills preferred, but not required
MBA preferred

Director, Office of the CEO & Country Head Resume Examples & Samples

Is a key conduit for information flow and sharing that contributes to workflow processes which is essential to the CEO & US Country Head in in achieving or facilitating business decisions or outcomes
Provides administrative/professional support for the CEO & US Country Head on activities that can span up to an18 to 24 month time span
A well-informed knowledge of BMO FG’s and US Operations strategy and cultural dynamics (including hidden assumptions)
Post-secondary education in a related field. Other professional related training and development to keep skills current, including office productivity software
Excellent working knowledge of financial analysis methodologies, accounting principles, and very good working knowledge of project management methodologies
Strong analytical and conceptual skills, integrative thinking - including the ability to assimilate, synthesize, and reconcile complex information from numerous sources, and the ability to describe trends
Ability to analyze relevant alternatives and create a rational recommendation to support business decision-making. Ability to plan and coordinate implementation of the selected alternative
Strong planning ability and formulation of contingency plans as required
Sound project management skills to coordinate and lead a variety of initiatives
Ability to deal with internal and external interfaces in a professional and courteous manner, and to develop and leverage professional working relationships
Ability to work in a fast paced, executive environment
Detail oriented, extremely well organized, and able to manage time and expectations, and multi-task to accomplish a multitude of activities, with conflicting priorities and timelines
Advanced level PC skills (MS Office: Excel, Word, PowerPoint, Outlook, Visio; web browsers)
Very proficient at administrative tasks
Achievement motivation
Change leadership
Organizational understanding
Self confidence and courage in acting independently and decisively
Willingness to work outside normal business hours Willingness to travel

Director, Office Management & Procurement Resume Examples & Samples

Oversees the Office Administration team/receptionists and processes to ensure effective operations and appropriate service delivery
Manages administrative staff by selecting, orienting, and training employees and outsourced functions and developing personal growth opportunities
Bachelor Degree in Procurement Management/ Administrative Management/ Business or related discipline
Minimum 10 years relevant experience of which minimum 5 years are at supervisory/ managerial level in large organisation
Solid project management & decision making skills
Sound people management skills and experience with managing a large team of administrative staff
Capable of building networks with strong negotiation skills
Solid experience in renovation and office space/premises planning and management
Ability to formulate and implement the purchasing policy and procedures
Ability to develop and implement business/ contingency plans
Excellent communication skills both in verbal and written; fluency in English
Proficient in using MS Office applications including Word, Excel, PowerPoint

Director, Office Printing Solutions Marketing Resume Examples & Samples

Setting communications, content marketing and campaign strategy and annual plans that works at the country level and is in alignment with the business growth and demand generation priorities
Manage and articulate the development of the Customer Journey and the communications assets deployed to drive specific and targeted customer conversion metrics
Manage through delta analysis such as “close the gap”, budget upside/downside, study of leakage in the business system that are causing HP to not attain business goals
Leading a team of approximately 15 people (with 3 or 4 direct managers) to deliver global content in alignment with the strategy
Managing a $6-9M annual direct OPEX budget and a $3-5M annual agency retainer budget
Collaborate with Insights team at all steps from strategy formation to execution
Manage the business printing brand architecture and develop new “brand” names as needed
Identify right agencies for right deliverables and in keeping with Corporate agency strategy – and enable / ensure agencies deliver top notch creative and produced deliverables
Simplify processes and develop new processes as required
Recruit / retain and develop talent – create a rewarding environment
Measure effectiveness in developing and closing leads, generating demand and keeping the brand ACPP measures healthy
Communicate to executives with spine and savvy – keep a healthy relationship with Region/Country leadership, GBU executives and Corporate organizations like PR/Comms and Insights

Director, Office of the President Resume Examples & Samples

Facilitates the execution of the President’s vision and priorities through coordinating information, communications and resources
Serves as a liaison with other executives, producers, directors, writers, talent and other assistants internally and externally
Understands priorities, as well as short term strategies and lays out a plan of how and when to tackle
Schedules internal and external meetings, maintaining calendar details and prioritizing meetings and call backs according to production schedule and business needs
Works effectively with other executives and team members throughout Lucasfilm as well as within Disney
Maintains organizational documents and monitors the status of deliverables
Acts on behalf of the President in responding to lower level requests
Leads and assists in the preparation of meetings
Coordinates extensive international travel and expense reports accordingly
Partner closely with other support staff team members and external House Manager
Supervises the entire office staff and provides direction
Minimum of 10+ years of progressive work experience, ideally experience working in the film & motion picture industry
Ability to demonstrate poise, organizational savvy and executive presence
Has a bias for achievement and deep operations and service delivery acumen
Demonstrates ability to maintain standards of strict confidentiality with respect to all matters and documents
Must possess the ability to work effectively with all levels of management
Demonstrates effectiveness /success leading change
Ability to establish and maintain consultative relationships and influence senior leaders as well as partner with and influence all levels of management, both internal and external to Lucasfilm/Disney
Ability to act in a manner supportive with the President's style, the ability to function effectively in a highly charged executive environment, and the ability to discern when to act independently
Capability to handle multiple concurrent tasks and changing priorities
Possesses advanced technical and computer skills in Google Docs, Mac IOS, MS Internet Explorer, PowerPoint, Word, Excel, Outlook and other software as needed
Willingness to work a flexible schedule
Exposure to a Feature Film Production environment
Strategy experience preferred, including leading and managing a support staff
Proactive problem solving skills

Director, Office for Physician Advancement Resume Examples & Samples

Define, advance, and execute OptumCare’s thought leadership strategy
Define concepts and key area OptumCare will advance through the thought leadership agenda (may be clinical or business related)
Develop and build-out OptumCare’s research strategy, includes defining internal and external partners and creating business plan
Create publishing strategy which includes modalities to communicate thought leadership agenda
Develop approach and define opportunities to partner with academic institutions, examples include educating medical students, offering rotational assignments, partnering with residency programs
Create strong partnerships with trade groups
Develop national strategy which includes thought leadership work, along with developing strategic recruiting relationships with residency programs or medical schools
Ensure OptumCare is leveraging Optum-wide recruiting programs
Develop key clinical recruiting capabilities needed to successfully recruit clinicians, including physicians
Develop national sourcing strategy that is in line with corporate recruiting
Keep pulse on competitor market to ensure OptumCare is aligned with clinician expectations
Nurture and develop strong relationships with physician leaders and care delivery organization leadership
Ability to analyze data, interpret, and provide unbiased recommendations to Physicians Executive Council
10+ years of proven success in developing and executing on strategic priorities
Ability to travel up to 25% of the time, typically one week per month
Effective and persuasive communication skills – both written and verbal
Demonstrated ability to successfully influence without direct authority and drive outcomes
Strong analytical skills, ability to quickly aggregate and analyze information and draw conclusions. Tracks progress against plan, identifies any deviations and suggests recommendations to remediate; provides reports and analysis as required
Proven ability to build relationships across the enterprise and fostering strong relationships with leaders in Optum and UHC
Ability to make an immediate impact in a fast-paced environment with multiple and changing demands
High energy, detail oriented and creative individual
Strong PC skills, including MS Word, Excel, and PowerPoint
Experience in the health care industry, specifically care delivery

Sales Director Office & Mobility Resume Examples & Samples

Hiring, motivating, coaching and managing high-performing solution sales individuals to exceed quota
Ensure reporting and sales operations are performed to a high standard. Ensure opportunity plans exist for key opportunities strategic initiatives. Align to, and collaborate with, other Microsoft sales teams to develop and secure new business opportunities
Develop a resource allocation strategy that enables effective opportunity engagement and territory coverage
Develop and manage an accurate pipeline covering at least 150% of targets, through frequent inspection and deal-coaching. Provide accurate forecasts to the business
Grow and maintain a healthy partner ecosystem
Quota being met or exceeded across all sellers by ensuring the delivery of customer-centric, solution-focused sales engagements
Grow and nourish a set of local referenceable and satisfied customer case studies that can be leveraged in future sales engagements
Operationalize a structured Rhythm of the Business (ROB) to ensure a sustainable and predictable business
Delivery of scorecard commitments and revenue attainment
Year-over-year improvement in Workgroup Health Index (WHI) scores, team readiness plans in place that focus on solution selling knowledge and execution

Director, Office of Regional Operations Resume Examples & Samples

Ability to lead a large, geographically dispersed workforce and formulate program goals and objectives related to safety rules and regulations in order to enhance the safety culture, assure compliance, and improve the safety of railroad safety systems in the United States
Ability to interact with senior management, labor organizations, and special interest representatives to obtain cooperation and an understanding of safety programs and achieve mission success through the development of effective partnerships
Complete a one-year SES probationary period (unless already completed)
Complete a Public Financial Disclosure report, OGE-278. You will need to provide the information annually
DRUG TEST: This position has been determined to be a critical safety/security position as defined in the Department of Transportation (DOT) Order, DOT 3910.1D entitled "Drug and Alcohol-Free Departmental Workplace." Therefore, if selected for the position you will be required to submit to a pre-employment/pre-appointment drug test, you will also be subject to Random Drug Testing
Federal Government Travel Card Requirement: The Travel and Transportation Reform Act of 1998 [pub.L.105-264] and the Federal Travel Regulations [41 CFR Part 3000 et seq.] require that all Federal employees obtain and use contractor-issued Federal travel charge cards for all payments or expenses related to official Government travel. To be considered for this position, all applicants who are current employees of either the Federal Railroad Administration or another Federal agency will be asked to certify that their Government travel card is in good standing (i.e. not suspended or cancelled) and that there exist no reasonable circumstances which would jeopardize that good standing. All applicants understand and agree that FRA's offer of employment or a position under this announcement is voidable at the sole discretion of FRA if: 1) if the applicant fails to provide the required certifications; or 2) if the certification is found to be untrue; or 3) if the applicant is unable to obtain a Federal Government travel card for whatever reason
Declaration of Federal Employment: The selectee will be required to complete a Declaration for Federal Employment to determine suitability for Federal employment and to authorize a background investigation

Director, Office of the CIO Resume Examples & Samples

Partners with the CIO in providing technology vision and direction for the enterprise
Is responsible for driving focus and prioritization within the IT organization through establishing strategic planning and governance principles and processes
Manages the team of people who make up the office of the CIO
Oversees the development and maintenance of IT policies, procedures, methodologies, and governance — as well as IT frameworks and metrics — to ensure the IT organization delivers value to the enterprise
Works with the CIO and business leadership team, providing broad insight to IT domains and capabilities in support of enterprise-wide business decisions
Establishes and implements continuous-improvement programs for the IT organization
Stays current with developments in new market trends and innovations in technology and the leadership of enterprise IT
Drives and facilitates effective collaboration and communications between the IT organization and the user and customer communities
Is responsible for directing the preparation, review and consolidation of business plans and budgets for the IT organization
Develops and implements strategic and operational IT plans and operating budgets
May regularly review IT costs and cost structures for IT services and products so that the financial implications of IT projects and activities are communicated to the proper IT and business executives
May direct risk evaluation and compliance management processes
May be responsible for developing and managing strategic vendor and partnership relationships
May oversee the execution of high-impact, enterprise-wide, strategic programs or initiatives
May oversee IT workforce management, including the sourcing, training and development of staff
15+ years of experience both in IT and business/industry
A minimum of five to seven years of leadership responsibilities
Experience in business/industry (beyond IT), managing cross-functional teams or projects, and influencing senior-level management and key stakeholders
Strong leadership capability, executing as appropriate in areas of responsibility
Expertise in budget planning, financial management and workforce management
Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs
Strong knowledge of technology trends; business process standards and their applications; process automation; organization change management; value-based management principles and their applications; program management standards and methodology; and strategy design and implementation
Ability to improve operational efficiency, service delivery and information management across the IT organization
Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport, persuade others and interact with C-level executives
Organizational skills to manage multiple moving parts simultaneously and optimally in a matrix organization and with very little oversight and direction

Director, Office for Provider Advancement Resume Examples & Samples

Define and execute on OPA business strategy, business management and key priorities
Design, assemble business case, and execute on innovative ideas pertains to 5 specific priorities: (1) Recruit, Reward, and Retain; (2) Build APC Community; (3) Learning and Development; (4) Care Quality; (5) Recognition
Drive OptumCare National Clinical Recruiting strategy in partnership with corporate recruiting and local markets
Understand key drivers of APC satisfaction
Develop national strategy which includes thought leadership work, along with developing strategic relationships with academia
Ensure recruiting is sufficiently trained to represent OptumCare
Ensure on-boarding process is built to make APCs successful
Build an APC community where APCs feel supported and developed appropriately to successfully do their job
Nurture and develop strong relationships with clinician leaders and care delivery organization leadership
Ability to analyze data, interpret, and provide unbiased recommendations to Governance Councils
5+ years of proven success in developing and executing on strategic priorities
Ability to own and execute a high-level priority project with little guidance
Experience in the health care industry a plus, specifically care delivery
Experience in creating professional presentations and successfully developing messaging
Ability to work effectively with executive management and build strong relationships across a variety of stakeholders
Effective and persuasive communication skills – both written and verbal. Demonstrated ability to successfully influence without direct authority and drive outcomes
Self-starter, resourceful; independently seeks and finds resources, information, knowledge, and / or tools to complete tasks as needed
Strong analytical skills; ability to quickly aggregate and analyze information and draw conclusions. Tracks progress against plan, identifies any deviations and suggests recommendations to remediate; provides reports and analysis
Solid judgment skills to balance and prioritize differing organizational needs and make decisions on business needs and group objectives
Ability to manage and prioritize multiple projects to ensure their quality and on-time delivery
Demonstrable leadership skills in a team setting where team members are not direct reports
Proven ability to build relationships cross the enterprise and fostering strong relationships with leaders in Optum and UHC
Intermediate skillset in MS Word, Excel, and PowerPoint

Associate Director, Office of the President Resume Examples & Samples

Negotiating contracts for speaking engagements and other products
Working with the client services and sales teams to pursue commercial opportunities for the firm
Managing relationships with high-level contacts in business, media and government
Building the external profile of senior members of the firm as experts in their field
Planning high-level trips for the senior staff of the company, including arranging media interviews, client meetings, and briefings for senior members of government
Developing relationships with media organizations, including traditional print and TV as well as social media
Contributing to the firm’s social media and video series
Expanding the reach of the firm’s newsletter and other in-house editorial products
Planning and managing events in the U.S. and overseas

Managing Director Office Practice Leader Resume Examples & Samples

Proven and well known expert in large office building management, Director level experience, and Market Level or small company leadership skills. Commands expert, industry recognized knowledge of all aspects of the Office property management business i.e. management, operations, accounting, engineering, security, etc
Effectively run a 20M s.f. or larger asset services business unit or comparable 3rd party management company
Ability to collaborate and cross-sell other LOB’s within CBRE
Ability to diagnose and recognize problem areas brought up by clients and report these concerns to the appropriate internal parties (Regional EMD’s) to address and solve
Promote best practices, structure, and tools for Office oriented Real Estate Managers to utilize and work with applicable Tactical Operations Committee member to determine and assist with updates across the platform
In some cases leading, training, or guiding all aspects of the pursuit and business development process from prospect identification, lead generation, research, team formation, pre-pitch client interviews, strategy development, message creation, proposal writing/creation, pitch rehearsal, pitch presentation, and follow up. Ensure teams include cross-functional expertise to differentiate CBRE service offerings from that of our competition. This is a teaching and leadership role for those delivering office oriented services
Participate in select and prioritizing pursuits in alignment with both local market priorities and national initiatives such as Premier Properties, Client Market Share and Client Care & Development
Develop processes for tracking properties for sale in the marketplace to ensure that CBRE professionals and our clients are aware of all properties on the market, regardless of the firm buying or selling the assets. Tasks may include building competitive sets, recommendations for asset upgrades, assembly of market lease and sale comps, and creating a special value proposition for clients
Participate and share knowledge of Top Talent in the industry
Drive the identification of off-market acquisition opportunities for clients
Conduct regular strategy and discussion with SA leaders to determine which clients offer the largest opportunities for both immediate and long term growth for office product type
Assist Investor teams in new business pursuits and lead generations based on local relationships, past experiences, and other factors

Director, Office of Radiation Protection Resume Examples & Samples

Know yourself –Demonstrates self-awareness, self-management and continual growth and learning. A person who knows themselves is able to identify their thoughts, feelings, and wants and then effectively put them into words in the moment. They are aware of their patterns, strengths and limitations, and they seek feedback and knowledge to continually learn and grow from their experiences
Understand Others –Demonstrates interpersonal awareness and the ability to be inclusive. A person who understands others knows that everyone has their own experience of any given situation. They seek to understand all perspectives and leverage the generative nature of differing opinions and experiences so that outcomes are of the highest quality
See the Whole –Demonstrates organizational and political awareness, relationship building skills, and effective decision making. A person who sees the whole understands how the agency is connected in vision, mission, and function. They are able to balance state government, DOH, EPH, and stakeholder interests to make effective decisions as well as champion· decisions that have been made. They know the importance of relationships in understanding all perspectives and demonstrate effective group behaviors
Create an Environment of Success –Demonstrates the ability to integrate performance leadership into program activities, provide coaching and mentoring for improved success, provide personalize recognition and celebrate successes, and displays characteristics of interpersonal influence. A person who creates an environment of success is able to clearly articulate their vision and expectations to their team and garner commitment. They ensure accountability and continued success through feedback, coaching, and recognition. They diligently apply the PLAN, DO, CHECK/STUDY, ACT methodology to ensure that activities are effective and efficient
Model the Way –Demonstrates ethics and integrity, consistently walking their talk. A person who models the way is highly credible. They do what they say they are going to do and then they do it. And they consistently set the example by aligning their personal actions with shared values
Technical Knowledge –Extensive knowledge of public and environmental public health principles
Communication Skills –Strong written and verbal communication skills, facilitation, negotiation, and meeting management
Management/Leadership – Highly skilled in leading, coaching, and directing staff; conflict resolution; effective prioritization skills; managing several complex programs, issues, and projects simultaneously; strong interpersonal and external environment interaction and collaboration skills
A Bachelor's degree or higher in a physical or biological science or engineering, or closely related field
Five (5) or more years of progressive experience leading and managing an environmental or environmental health program which includes demonstrated experience using both regulatory and technical assistance approaches
Five (5) or more years of supervisory experience

Senior Director, Office of CTO Resume Examples & Samples

Coordinates and oversees CTO Office strategic initiatives and projects including, but not limited to emerging technology, architecture, and organizational alignment and transformation
Plans, coordinates, and prioritizes the schedule, agenda, and activities of the CTO and ensures that no CTO responsibilities and deliverables fall through the cracks
Develops and manages internal and external CTO Office communications in a way that demonstrates a deep understanding of message content and impact on the intended audience
Coordinates and oversees the CTO Office quarterly and annual planning process from an operational and budgetary perspective
Develops and manages dashboard and analytics to monitor business unit key performance indicators (KPIs)
Solicits relevant input and prepares presentations for executive staff and board of directors
8+ years leading a technology based function or similar role that involves executive level interactions
BS Engineering or related field
Strong written, presentation and verbal communication skills
Provides leadership and presence to regularly present information to an executive audience
Highly collaborative with excellent interpersonal skills
Advanced degree (e.g. MS/MBA) preferred

Director, Office of Economics & Finance Resume Examples & Samples

Represents Treasury and OIA in senior-level internal and interagency meetings, including IC working groups, to develop strategies and operations related to the office’s areas of responsibility. Develops partnerships with other relevant Treasury and IC elements, and collaborates with such partners as appropriate
Serves as the National Intelligence Priorities Framework (NIPF) Intelligence Topic Expert for the Economic Stability and Financial Networks topic, ensuring successful completion of all NIPF duties in support of Treasury and the Office of the Director of National Intelligence
Works closely with the DNI National Intelligence Officer for Economics to lead and foster collaboration across the IC on activities related to OEF's areas of responsibility
Briefs the Senate Select Committee on Intelligence and House Permanent Select Committee on Intelligence on major developments in the organization’s areas of responsibility. Provides input on budget matters and makes business case for resources
Responsible for all personnel matters relating to the office. These include but are not limited to recruiting, hiring, mentoring, training and developing performance standards and evaluations for employees
Serves as the “Acting” Deputy Assistant Secretary for Analysis and Production as needed
Not Required

Director, Office of Counterintelligence Resume Examples & Samples

Advises Treasury leadership and senior staff on new developments and advances in CI techniques and planning. Provides senior-level guidance and recommendations on long-range planning, methods for enhancing efficiency, and evaluating major Treasury and interagency CI projects
Acts as the “Acting” Deputy Assistant Secretary for Security as needed
You must have 52 weeks of specialized experience at the GS-15 level in the Federal service or private sector

Managing Director, Office & Business Services Resume Examples & Samples

Responsible for the supervision and operation of the US Office/Business Service Line
Manages and develops relationships with new and existing office services providers and equipment vendors
Identify suitable candidates to manage office/business service functions on behalf of clients, conduct interviews for prospective new service line managers/employees
Understand and direct staff to effectively manage “Scope of Work” for each assignment, maintain good vendor relationships, maintain/monitor contracts, comply with all contractual requirements; customer surveys, established best practices, participate in client performance reviews, monitor all productivity benchmarks to ensure optimal performance/value for all assignment and contribute to the team with experience and subject matter expertise
Establish and implement standard procedures for account operations. Monitor operating unit activities to ensure compliance with company’s procurement and operation policies
Monitor operations for efficiency and quality of service
Ensure that clients have appropriate office services equipment/technology in place and proactively recommend new technological advancements
Development of client business review reports, distribution of quality surveys for client portfolios if required, vendor performance report submission, technology updates, business development support, proactive recommendations for service enhancements/cost reductions and general assurance of client management satisfaction
Maintain communications with designated client contacts, provide consistent interaction with primary focus of achieving and surpassing client service goals
Insure all billing information is received in a timely fashion, monitor financial performance, maintain budget compliance and make proactive recommendations to reduce costs
Demonstrate commitment and enthusiasm for quality to exceed client expectations; ensure service levels are clearly understood and maintained, contribute to the development of goals/objectives and assist team with the development of all quality improvements and cost reduction initiatives
Establish an atmosphere of trust and support; set a model for employees that reflects the highest ethics, integrity and standards of excellence

Director, Office of Corp Engineering Resume Examples & Samples

Directs staff in the performance of strategic evaluations, provision of engineering and land services to develop major assets, establish practices and procedures to enhance Land Services and to develop engineering standards for plant and transmission pipeline facilities
Ensure requests for engineering and land services are defined and managed to meet project goals in a safe, compliant, complete, timely, and cost-effective manner
Establishes expertise among engineering and land management staff as necessary to perform respective services
Collaborate with other stakeholders (Operations, Project Management Office, Technical Services, Regulatory, Supply Chain, etc) in directing the development of Standards, procedures and processes aimed at improving engineering for plant and transmission pipeline facilities and for acquiring and protecting land rights in accordance with all applicable codes and standards, company practices, and life-cycle considerations and using established ADP and Problem-solving processes
Ensure staff has tools and training to maintain core competencies in various engineering and land management disciplines and to stay informed with industry practices for developing assets
10+ years experience gas engineering or operations experience with Bachelor’s Degree

Director, Office of Annual Giving Resume Examples & Samples

Bachelor’s degree from an accredited institution of higher education
At least three years supervisory experience
At least three years of fundraising experience in a higher education setting
At least two years of direct mail and/or telemarketing experience in an annual giving department
At least two years volunteer management experience
At least two years of experience managing and analyzing data
Master’s degree or higher from and accredited institution of higher education
At least four years supervisory experience
At least four years of fundraising experience in a higher education setting
Knowledge and experience with Microsoft Office suites
Ability to work independently but also in a team setting
Ability to manage a team of five or more staff
Ability to motivate and lead

Director, Office of Registration & Records Resume Examples & Samples

Develops and maintains a strategic plan for enrollment services with a genuine commitment to student success, growing enrollment, and supporting diversity. Investigates and develops ways to meet enrollment goals and improve services to prospective and enrolled students
Plans, organizes, controls and directs the processes and operations of the registrations and student records programs; interprets and applies federal and state mandated guidelines. Directs the activities of assigned programs to include; planning, implementing, administering and evaluating projects and services impacting the university
Plays a key role in Banner XE implementation and will play a future role in course curriculum evaluation and software purchase
Establishes, monitors, evaluates and improves processes, procedures and/or standards, ensuring alignment with University mission, values, goals and objectives and local, state, and federal laws and regulations
Develops and administers policies pertaining to the overall student record keeping function of the university including class rosters, student applications, permanent records, transcripts, credits, grading, withdrawal, computer processing and statistical information. Responsible for the security and confidentiality of student records
Advises and enforces University policies relating to registration and records; works with federal agencies; directs the preparation and maintenance of accurate state and federal statistical reports including student attendance accounting records, student permanent records, faculty grades and attendance records; registration and enrollment statistics and other records as assigned; assists with internal and external audits
Supervises management, academic professional and classified staff and performs both direct and indirect supervision through subordinates. Hires, evaluates, trains, disciplines and discharges staff as necessary
Oversees commencement activities including maintenance of graduation files, preparation of graduation list, degree mailings, budget, and coordination of commencement ceremonies
Develops and administers budgets; implements and allocates resources following budget approval; approves expenditures
Evaluates and communicates the impact of potential legal or regulatory changes on the university. Recommends course transfer and substitutions for UNCG course requirements. Coordinates articulation with other schools
Advises and responds to questions from University departments and external agencies regarding complex issues or policies impacting assigned programs and services
Develops, plans, implements and administers organizational goals and objectives

Assistant Director, Office of the President Resume Examples & Samples

5-6 years of previous experience
Outstanding interpersonal and teamwork skills with capacity to work with a wide variety of constituents
Exemplify commitment to the University’s mission as a representative of the President’s Office
Strong leadership, organizational, and strategic planning skills
Executive level interaction and multi-level communication skills
Proven ability to prioritize and perform complex and varied tasks in a dynamic environment

Assistant Director, Office of Study Abroad Resume Examples & Samples

Manages Campus 8 course lists and registration of students in all study abroad programs
Works with the Office of the Registrar to transfer credit and get credits posted to MSU transcripts when credit is earned on 3rd party and exchange programs and in cooperation with the Office of Financial Aid to ensure application of federal and state financial aid when applicable
Maintains, updates, and monitors risk management for MSU students and faculty-led programs abroad. This position monitors (24/7/365) global events, assesses risk, and maintains awareness of political distress, natural disasters, and terrorist attacks that may impact students abroad. In the event of an incident abroad, this position would activate the campus’ response
Maintains awareness of MSU policy impacting study abroad
Manages cross-campus collaboration with faculty, academic units, and multiple administrative offices related to Study Abroad
Assists in strategic planning for the Office of Study Abroad within the context of the international Institute and university strategic planning goals for study abroad
Assists in planning programs and services that impact the future of SA offerings and seeks ways to make study abroad more affordable, accessible to a diverse student body, aligned to MSU curricula, and executed with high standards in order to continue to increase the number of students that study abroad
Performs program evaluations and makes recommendations for individual programs as well as the portfolio of programs within departments and colleges at the completion of a program cycle
Administers study abroad scholarships and collaborates with the Office of Admissions and Scholarships and the Office of the Registrar to ensure proper procedures are followed
Initiates and contributes to external proposals for funding for Study Abroad and promotes high-profile study abroad programs such as Gilman, Boren or Fulbright
Markets the Office of Study Abroad to different campus and off-campus stakeholders, including student organizations
Excellent written and oral communication skills
Exemplary interpersonal communication skills, especially with students/faculty
Ability to use a variety of database and spreadsheet programs
Comfortable with multi-tasking and meeting deadlines

Associate Director, Office of Sustainability Resume Examples & Samples

Manages daily operations of the Office of Sustainability
Provides supervision and guidance to staff
Directs programs and events to raise awareness of sustainability
Directs the integration of sustainability throughout campus

Director, Office of Returning Citizens Resume Examples & Samples

Identifies services and opportunities available for individuals that are returning home from prison
Evaluates outcomes of external partners and coordination of referrals to the Office of Returning Citizens. Uses data systems including, but not limited to, performance management reporting, data collection and general departmental communication
Ensures the office supports the programmatic needs of the community and adheres to established departmental program standards
Provides leadership in cultivating existing relationships with outside agencies with the goal of ensuring sufficient resources and access to services
Develops and implements strategies to ensure efficient delivery of services among local, state, and federal areas
Provides team management and development
Develops and schedules program activities in accordance with specifications and funding limitations
Develops and implements a system to evaluate the skill, experience, and professional development needs of staff and clients
Develops objective performance measurements within the department; supervises staff to ensure performance measurements are met
Monitors, analyzes, consults and reports on programs and services
Recruits and selects program participants, members and volunteers using appropriate promotional or marketing methods, such as individual letters, brochures or presentations at meetings. Works with DoIT to maintain content of webpage and/or other social media
Evaluates program effectiveness to develop improved methods
Serves as liaison with city, state and federal agencies
Performs community outreach to promote the goals and objectives of the programs of the Office of Retuning Citizens in Boston neighborhoods
At least five (5) years of fullitme, or equivalent part-time, professional experience in program development and management, of which two (2) years must have been in a supervisory or managerial capacity. A bachelor's degree in related field preferred and may be substituted for two (2) years of the required experience. A master's degree or higher a plus and may be substituted for three (3) years of the required experience. Supervisory or managerial experience may not be substituted
Demonstrated commitment to public service and a record of leadership in the public sector and/or nonprofit sector strongly preferred
Demonstrated success developing and evaluating program models and selecting and successfully organizing innovative programs
Proven track record of leading and implementing a major initiative that required coordinating with multiple sectors or disciplines
Knowledge of management including programmatic scheduling
Knowledge of software such as Microsoft Office and web-based applications
Strong verbal and written communication skills and presentation skills
Ability to be detail-oriented; to identify services available through the public, nonprofit and private sectors; to prepare variety of statistics and reports; to establish and maintain effective working relationships with staff, employees in a variety of organizations; and to work with the general public and clients from diverse communities in a sensitive and culturally appropriate manner
Ability to exercise good judgment and focus on detail as required by the job

Director Office Diversity & Inclusion Resume Examples & Samples

Ensure D&I operates as an enterprise-wide entity that aligns its work with the Hospital strategy and enterprise plan that signifies CHOP as an environment that is welcoming and supportive for staff, patients and visitors, regardless of personal experiences, values, and worldviews that arise from differences of culture and circumstance including race, ethnicity, gender, age, religion, language, abilities/disabilities, sexual orientation, gender identity, socioeconomic status, and geographic region
Establish tasks and benchmarks for executives, leaders and internal/external stakeholders that result in a more diverse and inclusive environment, and advise on CHOP’s diversity and inclusion strategy as it relates to pediatric healthcare disparities, supplier diversity and economic opportunity initiatives
·Support the communication of CHOP’s commitment to D&I by determining a strategy for effectively communicating key diversity messages both internally and externally to promote a culture of inclusion and market CHOP diversity initiatives. Promote and foster strategic alliances and partnerships, develop and maintain a vast network of colleagues/experts in the field
Foster an inclusive CHOP environment by implementing and supporting diversity initiatives and structures such as employee resource groups, diversity education, supplier diversity, community relations, advisory Councils and working groups; serve as system-wide resource providing guidance, tools and opportunities to empower staff to affect diversity and inclusion change
Provide leadership to office staff and champions to further CHOP’s D&I goals, evaluate and monitor progress, develop metrics or success measures on effectiveness of strategy, initiatives and programs, and manage Office portfolio and business operations
Minimum of 7 years of progressive diversity management experience in an integrated, multi-site, matrixed organization
Experience developing and managing teams
Proven abilities to collaborate on initiatives focused on healthcare disparities, social determinants of health and child health
Experience implementing a strategic vision/plan and contributing to organizational and operational solutions at the executive level
Demonstrated leadership and experience in advancing diversity, inclusion and multiculturalism within a complex organization

Director, Office of Minority & Women Resume Examples & Samples

Working knowledge of the New York State Compliance System as well as construction management software systems preferred
Well-organized, mission-focused leader who exhibits in their body of work a commitment to integrity and results-based performance
Comfortable working in a rapidly changing, fast-paced environment; leading and proactively managing work streams
Demonstrate strong skill sets in the following areas: leadership, project management, negotiation, analytics, critical thinking, and crisp verbal and written communication skills

Director Office for the Prevention of Harassment & Discrimination Resume Examples & Samples

The Director works collaboratively with senior management on campus and other university diversity stakeholders, Human Resources, Academic Affairs, Labor and Employee Relations, the Investigations Unit and academic and administrative divisions on Affirmative Action, Americans with Disabilities Act (ADA) and Title IX related initiatives, programs, projects and compliance activities
As the ADA Coordinator, the Program Director is the main point of contact for disability related initiatives, and collaborates with UCSF departments and stakeholders, governmental agencies, and advocacy groups to inform decision-making and ensure UCSF compliance with State and Federal mandates
Bachelor's degree in related area and / or equivalent experience / training
Has advanced knowledge of the compliance and ethics profession, theories, and standards
Requires knowledge of policies, practices and systems; human and other resource planning, analytical and comprehensive project management skills
Ability to provide effective management and supervision of a specific program within the ethics and compliance functions
Ability to communicate, both verbally and in writing about specific compliance and ethics program issues and risk areas. Requires the ability to change the thinking of, or gain acceptance of, others in sensitive situations
Strong interpersonal skills including negotiation and communication; able to reach across a wide variety of audiences for different areas of ethics and compliance
Ability to work independently and within a team environment
Juris Doctor degree
Professional certification

Director / Office of Conflict of Interest Resume Examples & Samples

Supervision of COI staff; coordination and administrative leadership of the Faculty Review Committees on Investigator Disclosure Review and Conflict of Interest (FRCCOI) meetings
Oversee maintenance of records documenting the FCOI activity
Oversee management of the online COI system and database; and
Tracking compliance with management plans
Perform supervisory functions, including interviewing, selecting, training and performance appraisal of COI staff
Assist with the development and implementation of COI policies, procedures, practices and training programs designed to promote compliant practices and mitigate risk
Promote awareness of institutional resources and developments in relevant policies and regulations, and providing specialized training to the NYU research community
Create, coordinate, and implement strategies to improve COI office productivity
Oversee maintenance of COI records, analyze data, and prepare reports for various regulatory bodies
Provide comprehensive regulatory guidance to the NYU research community
Keep abreast of federal, state, and local developments and compliance efforts related to research and develop communication tools to share this information effectively across the NYU research community; and
Participate or lead special COI projects from concept to completion
5 years of experience or more progressively responsible experience, preferably a supervisory management position in academic administration or equivalent combination
Possess in-depth knowledge of sponsored research administration including government regulatory compliance requirements for funded projects as mandated by the federal government,
Have experience in identification and management of conflicts of interest, including time and financial conflicts
Have experience chairing and managing committees,
Be flexible and have excellent interpersonal, analytical, organizational and problem solving skills,
Possess superior computer and communication skills (both oral and written)
Be service oriented