Program Office Resume Samples
4.7
(107 votes) for
Program Office Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the program office job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
ST
S Tremblay
Sarina
Tremblay
7988 Quitzon Green
New York
NY
+1 (555) 880 2716
7988 Quitzon Green
New York
NY
Phone
p
+1 (555) 880 2716
Experience
Experience
Philadelphia, PA
Mgr, Program Office
Philadelphia, PA
Shields-Murphy
Philadelphia, PA
Mgr, Program Office
- Manage customer changes for all development activity
- Provide support to manage program risks
- Facilitate collaboration, when necessary, for customer change management with other functions
- Scope management
- Ensure successful execution of development aspects for all programs under PM leadership
- Define objectives for Program Management function
- Implemented business cases
Phoenix, AZ
Head of Program Office
Phoenix, AZ
Morissette-Kulas
Phoenix, AZ
Head of Program Office
- Provide support to wider small cell project initiatives and new business development, as directed by senior management
- Establish defined training and personal development plans for all members of the team
- Contribute to the strategy, development and success of small cells organization
- Ensure projects are scoped with Operations and handed over to Support once implemented
- Liaise between Global Solutions and Operations Teams
- Ensure good and professional communication between Project, Solutions and Implementation Teams at all times
- Ensure maintenance of drawings, project plans and acceptance criteria
present
Dallas, TX
Assoc Director, Infrastructure Program Office
Dallas, TX
Kreiger, Morar and Padberg
present
Dallas, TX
Assoc Director, Infrastructure Program Office
present
- To manage the performance and the workload of the individuals in the team
- To ensure that all project managers in the team provide timely reporting on all aspects of projects
- To ensure that the relevant input is provided for demand management and resource forecasting purposes
- To ensure that project managers adhere to the project management process and methodologies
- To provide people leadership for a team of 10 -15 permanent and indirect contractor staff
- To effectively work with the other teams within GIO and outside, in delivery of the operational projects
- To ensure that each project manager delivers to scope, time and budget
Education
Education
Bachelor’s Degree in Management
Bachelor’s Degree in Management
Baylor University
Bachelor’s Degree in Management
Skills
Skills
- Strong cultural awareness and excellent language skills to enable communication throughout the organization
- Very strong product and market knowledge of the full small cell area
- Strong leadership skills and uncompromised integrity
- Excellent interpersonal, social and presentation skills
- A person that will walk the walk and talk the talk and personify the values i.e. Customer first, Accountability and Passion to win
- Very strong track record in people leadership and coaching
- Track record in leading a high energy, customer-centric and performance-driven organization
- Fluent in English
15 Program Office resume templates
Read our complete resume writing guides
1
CIB Tech-architecture Program Office Manager Resume Examples & Samples
- Proven experience at managing and tracking a large number of complex projects and programs and their interdependencies
- Broad, high-level understanding of the TS&CM business
- Ability to take multiple complex programs and provide oversight and tracking at an appropriate level to senior management
- An eye for detail
- Demonstrated ability to influence and drive delivery
2
Head of Global Digital Program Office Resume Examples & Samples
- Minimum 6-10 years of business experience
- Bachelors degree required, MBA desired
- Financial services industry experience preferred
- Experience in e-commerce/Internet space preferred
- Operations/Customer Service experience desired
- Experience interfacing with vendors and cross-functional teams
- Excellent written and oral communications skills
- Strong relationship management and interpersonal skills
- Ability to work well independently and with different teams
- Strong influence and negotiation skills
- Strategic and creative thinker
- Proficient in MS Word, MS PowerPoint and MS Excel
- Strong background in business and analytics with knowledge in technology and information systems
- Ability to manage large teams and drive excellent customer digital experience and process improvements
- At least 5 years experience in project management during which s/he applied a structured approach (methodology) to project planning, estimating, monitoring and reporting through the full project lifecycle, from initiation through closure
3
Senior Manager, Ccar Program Office Resume Examples & Samples
- Identifying delivery risks and managing/facilitating the mitigation of program delivery risks. Work with stakeholders across ERPM, Finance, Economics, Capital Management, and regulatory contacts to identify and resolve issues
- Estimating program resource needs and providing analysis to functional areas to provide basis for resource requirements/impacts. Facilitate program resources acquisition, when appropriate
- Plan, develop, and execute the integrated activities across the risk management strips for the CCAR, DFAST, and evolving regulatory requirements and response activities. This includes planning and coordination of the risk activities for the CCAR/DFAST regulatory onsite reviews and follow-up with key stakeholder contacts for each risk stripe
- Provide central communications and coordination regarding CCAR/DFAST activities, updates, and upcoming milestones and requirements. Provide program level documentation that is clear, concise, and consistent with regulatory requirements
- Offer input and provide analysis to support continuous improvement of business processes and procedures within the scope of the work team
- 20%: Managerial leadership
- Increase the effectiveness and performance of allocated resources by identifying and closing skilled knowledge gaps
- Provide strategic and operational guidance to groups within and outside of ERPM on matters related to CCAR/DFAST
- Possesses a university degree/college diploma and/or 10+ years relevant work experience (i.e., within the previous five years has completed 3 large-scale projects or 2 large-scale projects of moderate to high risk/complexity)
- Possesses extensive knowledge and 4 to 7 years of experience in project management, demonstrated by completion or undertaking of internal Project Manager Accreditation Program Level 3 or industry equivalent
- In depth knowledge of the risk characteristics of the Bank’s businesses
- Possesses experience in coordinating risk modelling, business and other risk related projects
- Possesses different knowledge components that are required by the context-specific environment
- Demonstrates ability to effectively lead multiple complex cross-functional projects or operations, with end-to-end responsibility and a proven track record of driving results despite competing priorities and short time frames
- Possesses expert project management capabilities and the ability to translate team working goals into more granular objectives, tasks and deliverables
- Possesses advanced communication skills
- Demonstrates courage and self-confidence in dealing with project issues and in escalating required project/program issues
4
Ccar Program Office, Senior Manager Resume Examples & Samples
- Planning and coordinating CCAR and DFAST risk management activities required to accomplish the annual capital plan, mid-year stress test, and evolving regulatory requirements
- Communicating risk leadership’s directives, priorities, and expectations in terms of the CCAR/DFAST activities. Proactively communicate program activities, status, and upcoming requirements
- Estimating program resource needs and providing analysis to functional areas to provide basis for resource requirements/impacts
- Facilitate program resources acquisition, when appropriate
- 60% Delivery of the CCAR/DFAST Risk Management Program
- Work closely with business, risk, capital management, and economics stakeholders to identify and coordinate implementation of improvements to the CCAR/DFAST and stress testing processes
- Proactively identify delivery risks and mitigating actions. Escalate issues as appropriate to executive management
- Increase the effectiveness and efficiency of existing operational methods and workflows by identifying, recommending and implementing process improvements
- 20% Communication and Change Management
- Responsible for coordinating the production and the time sensitive delivery of various CCAR/DFAST deliverables to support the capital planning process under Senior Management direction as well as attend requests originated by the Bank’s internal/external auditors and regulators
- Ensure that the capital planning methods, analyses and reports produced by the risk management functions and used by Senior Management, are of similar form, and meet the needs of the CCAR/DFAST program
- Employ professional judgment in assessing the reasonability of the integrated risk measures to identify gaps, analyze underlying business changes and drive continuous improvement of the CCAR/DFAST frameworks
- Act as a team leader for specific projects, including taking responsibility for planning, implementation and completion of deliverables
- Partner with various stakeholders in order to build and deliver CCAR/DFAST, while ensuring compliance with Corporate Policy and Standards (EPOS) and best practices
- Provide strategic and operational guidance to groups within and outside of EPRM on matters related to CCAR/DFAST
- Has obtained Project Management Professional (PMP) designation from Project Management Institute
- Sound knowledge of Bank’s structure, operations and information systems
- Possesses working knowledge of risk functions within a financial institution and financial regulations including Basel
- Understands credit, market and operational risks and their effects on strategic and business decisions
- Possesses experience in coordinating risk modeling, business and other risk related projects
- Possesses strong self-management and ability to take initiative and ownership of assignments and produce results under tight time constraints
- Is able to handle multiple priorities
- Displays expert coordination capability and handles conflict resolution professionally
- Is able to impact and influence key project participants and stakeholders
- Is able to build effective relationships at executive levels with different stakeholder groups
- Exhibits consistent flexibility, resilience, and resourcefulness
5
CIB Client Off-boarding Program Office Resume Examples & Samples
- Controls: Work with management to understand acceptable level of risk acceptance. Define appropriate controls (and policies) both tactically and strategically to manage the off-boarding process. Enhance and review the controls environment on a regular basis defining action plans
- Business Partnership: Manage Lines of Businesses (LOB) Working Group members in order to execute the tactical operate function and gain a buy in to the Strategic Off-boarding Operating Model
- Off-boarding tactical operate: Successfully execute the off-boarding initiatives, provide accurate and complete management information on status, risks and issues with the process and escalate any control weaknesses
- Off-boarding strategic project management: Work with LOB to identify and resolve issues with the current tactical process in order to plan and build a Strategic Off-boarding Operate Model
- Technology: Participate in technology build, enhancements required for both operational processes and business controls and management
- Execute clients exits received from the CIB Clearing House; record and communicate any objections and work on resolving any outstanding issues
- Partner with a specific LOB(s) across all functions (F&BM, Legal, Technology, Sales and Coverage, Operation, GFCC) as appropriate to execute Client Legal Entities
- Manage business specific issue resolution, leverage appropriate resources to investigate issues, propose solutions and implement fixes/policies
- Develop, validate and provide metrics and scorecards and various ad hoc analysis as requested by management
- Make recommendations on streamlining and improving the Tactical Operating Model approach end to end
- Participate in technology builds in order to automate the Tactical Operate and eventually the CIB Off-boarding BAU Strategic Operate Model
- Energetic, self motivated and effective under pressure - must enjoy the challenge of working within a fast-paced, changing and demanding working environment
- Good judgment, maturity and poise to enable interaction/influencing of senior level staff
- Able to establish good relationships rapidly with other parts of a large organization
- Knowledge /experience of CIB Products/Businesses
- Strong verbal and written communications skills ( expertise in Excel and Powerpoint)
- Thoughtful analytical skills; able to develop, clearly present and draw conclusions
- Self-starter able to prioritize key tasks effectively
- Strong team work skills: must be flexible in his/her work style
6
Head of Program Office Resume Examples & Samples
- Engage with Customers to ensure project delivery is in line with expectations
- Engage with CUs and DUsto ensure projects are delivered in line with expectations and contractual requirements
- Maintain optimum number of trained project managers – ensure succession training in place as well as secure resources from Ericsson regional units or centres or freelancers when applicable
- Ensure projects delivered in line with small cell strategy and defined delivery models
- Ensure knowledge of all projects/builds so that project solutions can be reused where appropriate
- Ensure projects are scoped with Operations and handed over to Support once implemented
- Ensure maintenance of drawings, project plans and acceptance criteria
- Liaise between Global Solutions and Operations Teams
- Ensure good and professional communication between Project, Solutions and Implementation Teams at all times
- Maintain accurate reporting of project budgets milestones and risk activities
- Establish defined training and personal development plans for all members of the team
- Ensure project designs and builds are in line budgetary and authorization controls
- Adhere to and promote project methodologies and high professional standards of project governance as per Ericsson standard processes and procedures
- Ensure knowledge transfer and spread of best practice across all Global Solutions Team and teams within small cells organization
- Contribute to the strategy, development and success of small cells organization
- Develop strong commercial understanding within team, utilizing best practice and template methodology in design and management of projects
- Accountable for ensuring quality assurance takes place for all stages of engagements and projects
- Provide support and guidance to colleagues, as and when required
- Provide support to wider small cell project initiatives and new business development, as directed by senior management
- Drive capability and talent requirements with Operations and Solutions organization based on customer and team needs
- Manage the assignment process for incoming opportunities and delivery projects including prioritization of resources together with the global solutions team and operations
- Identify tool requirements in terms of project management as well as ensure project finance and reporting is implemented in SAP together with the finance department
- Ensure that project administration (Internal and External Purchase Orders are placed, network numbers for time reporting are in place as well as projects setup in SAP)
- Strong personal track record, minimum 10 years of delivery within the indoor and outdoor solutions
- Strong leadership skills and uncompromised integrity
- A person that will walk the walk and talk the talk and personify the values i.e. Customer first, Accountability and Passion to win
- Excellent interpersonal, social and presentation skills
- Very strong product and market knowledge of the full small cell area
- Track record in leading a high energy, customer-centric and performance-driven organization
- Very strong track record in people leadership and coaching
- Strong cultural awareness and excellent language skills to enable communication throughout the organization
7
Audi Program Office Consultant Resume Examples & Samples
- Manage the development and execution of the core strategic program portfolio to achieve Vorsprung 2020 (business strategy) objectives
- Manage overall strategic program budget
- Develop and implement comprehensive strategy KPI reporting on an operational and strategic level to provide current business performance insights to Audi leadership and organization as a whole
- Drive Innovation Management throughout organization from inception to conclusion
- Change management leadership to nurture innovative, pragmatic thinking throughout current and future business processes and business challenges
- Execute continually multimedia communication and marketing activities around Vorsprung 2020, innovation and
- Analytical and conceptual thinking – using logic and reason, creative and strategic
- Communication skills – interpersonal, presentation and written
- Computer savvy – skilled in the use of software (e.g. ms. office, visio, tableau, thinkcell, smartsheet etc.)
- Integration – joining people, processes or systems
- Influencing and negotiation skills
- Resource management
- Business project management skills
- Excellent communications skills across all levels of the organization
- Innovative out of the box thinking
- Innovation Management
- Experience in working with IT on defining business requirements
- Budget, vendor, resource management
- Pragmatic problem solving
- Team player / collaboration skills
- Managerial retail experience
- Bachelor’s degree (Business, Communications, Marketing, IT or Engineering)
- MBA or MSc
- 4+ years automotive industry experience
- Basic German language skills
8
Senior Professional Program Office Management Resume Examples & Samples
- Project planning assistance
- Project monitoring and auditing
- Project tracking and control
- Tracking resource availability across projects
- Establishing project management guidelines, standards and procedures for the project
- Reporting directly to top management and customer, distributing information throughout the organization
- Conducting training for project managers in using project management tools and techniques
- Administrative support, meeting planning
- Management information gathering and maintenance
9
Mgr, Program Office Resume Examples & Samples
- Ensure successful execution of development aspects for all programs under PM leadership
- Manage customer changes for all development activity
- Ensure technology, production and service readiness for all programs
- Ensure UPI and Passport compliance for all programs under PM guidance
- Monitors implementation of business cases across all programs
- Define objectives for Program Management function
- Provide support to manage program risks
- Facilitate collaboration, when necessary, for customer change management with other functions
- Review and approve schedule, cost and resource plan inputs for new business pursuits
10
Professional Program Office Management Resume Examples & Samples
- Works with team members in creating governance metrics for assigned accounts or programs. Validates that governance meetings are occurring
- Maintains account master calendar for assigned programs. Drives the logistics of governance meetings and schedules meetings where appropriate
- Reviews and analyzes the use of account processes. Assists in executing the account management system processes
- Consolidates and analyzes metrics for governance, processes and account reviews; Summarizes findings as it pertains to service improvements across accounts
- Develops account customer satisfaction survey questions and communication plans; analyzes and summarizes results for account improvements
- Examines client facing account level reports for accuracy; Adjusts as approved by account program management
- Assists in reviewing project integration processes and reporting for accuracy. Documents and applies changes as appropriate
- Two or more years of business management or related experience
- Leadership and organizational skills
- Interpersonal skills to interact with customers and team members
- Personal computer and business solutions software skills
11
Asset Management GWM Credit Program Office Resume Examples & Samples
- Present findings and recommendations in a manner that clearly identifies issues, explains causes, details business/client impact, and build a business case and consensus for change
- Excellent analytical and problem-solving capabilities
- Proficient in Microsoft products-Word, Excel, Project, PowerPoint, MS Access and Visio
12
Senior Professional Program Office Management Resume Examples & Samples
- Creates governance metrics for small programs or accounts or sections of larger programs or accounts. Assists in coordinating governance meetings and ensures and validates that meetings occur
- Creates and maintains assigned account(s) master calendar. Drives the logistics of governance meetings and schedules meetings where appropriate
- Reviews and analyzes the use of account processes. Executes the account management system processes
- Consolidates and analyzes metrics for governance, processes and account reviews; recommends service improvements across the accounts
- Examines client facing account level reports for accuracy. Recommends adjustments and makes changes as approved by account program management
- Bachelor's degree in Management or related field
- 4 or more years of business management or related experience
- Ability to work in a complex environment
13
Asset Management GWM Credit Program Office Resume Examples & Samples
- Data analysis, including data collection, synthesis, and analysis, and translation of those results into concrete actionable solutions
- Partner with technology and business clients from project onset through implementation to ensure all deliverables and action items are completed as planned,
- Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering
- Present business cases, recommendations, business/client impacts, and attendant issues, and obtain consensus for implementation
- Facilitate and moderate project meetings, create materials to be used for presentation at working group and senior management meetings, and provide reporting/metrics as required
- Partner with Training and Communications teams to develop change management/training plans and appropriate communications relative to project delivery and training
- Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Legal and Compliance
- College degree, or specialized training or equivalent work experience, with a minimum of five years of relevant work experience in the financial services industry; knowledge of Credit business preferred
- Series 99 or equivalent required within 120 days
- Experience in the testing lifecycle management, inclusive of test plan definition, execution and preparation of information to senior management to enable signoff on a deliverable
14
F Program Office Manager Resume Examples & Samples
- Serving as F135 Representative on the Military Engines (M.E.) Staffing Team – reporting metrics on headcount. Maintaining the M.E. staffing file accurately and in a timely manner are key components of this responsibility. The position involves working closely with the HR organization to ensure coordination of information
- Submitting Job Postings
- Coordination of interviews and travel/reimbursement for external candidates
- Assisting with onboarding of new employees
- Establishing and managing overhead budgets
- Assisting the PMI Custodian with PMI and TPMI management
- Focal point/support of F135 offsite personnel
- Preparing and coordinating monthly management reports
- Processing SOW requests for yellow badge outsource manpower via eOutsourcing system
- Managing internal move coordination for the F135 PMO
- Providing employee and customer-related meeting coordination and support
- Leading and supporting special projects as assigned
15
Asset Management CWM Credit Program Office Resume Examples & Samples
- Business analysis to support definition and development of business requirements, business and data flows, procedures, and training materials
- Provide implementation support including production checkout of new tools and user training
- Create, manage, and track project tasks, action items, change controls, and weekly metrics
- Ad-hoc project support and requests as needed
- College degree and 3 to 5 years of relevant work experience in the financial services industry
- Previous project analyst experience preferred
- Strong communication and decision-making skills
- Ability to analyze and manipulate financial and product data, draw conclusions therefrom, and identify areas of process inefficiencies and engage in relevant solutioning and remediation of issues
- Team player adept at navigating a fluid and dynamic environment
- Series 99 required within 120 days of hire
16
Asset Management Credit Program Office Resume Examples & Samples
- Data analysis, including data collection and synthesis, and translation of those results into concrete actionable solutions
- Partner closely with the Front and Middle Offices, Operations, Legal, Compliance, and Technology to ensure all project deliverables are met
- Define user acceptance test plans and test cases, work with lines of business to obtain script approvals, execute user acceptance testing, including logging defects, and garner sufficient knowledge and understanding of results to provide sufficient information for signoff on deliverables
- Create presentation materials for working groups and senior management meetings
17
Asset Servicing Program Office Group Manager Resume Examples & Samples
- Engage the team; inspire brilliance in delivery and cost management
- Collaborate with technology and product teams to agree and prioritise programme goals and objectives
- Focus on operational streamlining, manual touch point reduction and automation
- Own a budget of circa $2.5mm, working towards increased profitability margin for the custody businesses: set tough targets and deliver
- Identify, develop and retain (in Citi) key talent; own the succession plan for this group
- Full decision maker / owner on budget / people / planning and controls
- Participate fully in the broader Securities Services Operations leadership team
- Act as a trusted partner and single point of contact in relation to core custody systems
- Proactively identity and manage operational risk through leading specific process reviews
- Manage relationships with internal stakeholders ensuring that communication is clear, concise and orderly
- Keep abreast of and implement all regulatory and industry changes, understanding how these impact our business
- Extensive years Operations / technology / project management experience
- Build and lead successful teams, especially during periods of adversity and change
- Execute: think creatively to deliver significant change
- Understand new technical & regulatory requirements
- Interact collaboratively with senior management and stakeholders
- Manage your budget
- Lead transformation / large projects
- Preferred if candidate is a participating member of a relative industry recognised forum
- Have previous experience in custody and Asset Servicing; ideally recognised as an expert within the industry
- Builds great teams
- Drives value for clients
- Works as a partner
- Acts as an owner
- Champions progress / Leads change
- Delivers results
- Financial Services Industry affiliated qualifications such as CISI, QFA, CFA preferred
- PMP, IPMA, Six Sigma, Prince 2 also preferred
18
Professional Program Office Management Resume Examples & Samples
- Creates governance metrics for small to medium sized programs of low to medium complexity. Drives and coordinates governance meetings and ensures and validates that meetings occur
- Consolidates and analyzes metrics for governance, processes and account reviews. Recommends service improvements across the accounts. Enforces adherence to company methodology to manage account performance
- Develops account customer satisfaction survey questions and communication plans. Analyzes results and recommends modifications for account improvement
- Examines client facing account level reports for accuracy. Gains approval from account program management for adjustments
- Drives the reviews of the Policies and Procedures Manuals (PPMs) of the account every six (6) months for accuracy
- Creates and develops training on processes, tools and reporting for clients and the company. May educate process users and stakeholders about using the processes
- Develops and communicates account standards for project management and reporting. Coordinates and prepares internal senior leadership status report production
- Assists with staffing data analysis and reporting. Tracks deliverables workflow. Assists with subcontractor coordination and oversight
- Tracks deliverables workflow and coordinates with deliverable owners within project to ensure delivery of on-time, quality products
- Drives and administers account level demand forecasting processes
- Accountable for the preparation of the following
- One or more years of business management or related experience
- Experience working with company business practices, policies, and procedures
- Experience working with various forms of financial data
- Good leadership and organizational skills
19
Coremap Program Office Manager Temporary Years Resume Examples & Samples
- Support program planning, controlling, and industry benchmarking
- Monitor departmental budget, metrics and key performance indicators (KPIs)
- Provide logistical support for global COREMAP team including budget controls
- Set-up and maintain organizational change management channels together with Group Communication
- Work independently on small projects, especially together with IT
20
Analyst, Growth Program Office Resume Examples & Samples
- Ability to thrive in a fast-paced, deadline-oriented environment
- High level of energy that can be channeled productively
- Self-starter who is resourceful and tenacious in the face of obstacles
- High level of curiosity with exceptional problem solving skills
- A strong track record of success as an active member of a team
- Experience being confident and comfortable in corporate settings
- A strong commitment to self-development and growth
- A Bachelor’s Degree from an accredited institution
- A minimum of 1 year of business experience
21
Assoc Director, Infrastructure Program Office Resume Examples & Samples
- To hold overall responsibility and accountability for the deliverables, budget and timeframe of the projects within the portfolio
- To ensure that each project manager delivers to scope, time and budget
- To ensure that all project managers in the team provide timely reporting on all aspects of projects
- To ensure that the relevant input is provided for demand management and resource forecasting purposes
- To manage the performance and the workload of the individuals in the team
- To be the contact and act as an escalation point for all projects within the portfolio
- To ensure that project managers adhere to the project management process and methodologies
- To ensure that each project meets the gating process for operational readiness
- To effectively work with the other teams within GIO and outside, in delivery of the operational projects
- To eliminate the impact to production due to project delivery
- To enforce the appropriate governance processes for project and operational management
- To provide people leadership for a team of 10 -15 permanent and indirect contractor staff
- To understand the Service Delivery vision and the importance of customer satisfaction
- To maintain the team motivation and morale
- To guide the team members on appropriate practices
- An IT professional with extensive experience (>5yrs) in a competitive IT environment as a manager
- Extensive experience in delivering infrastructure projects
- Ability to manage and motivate a workforce of internal and outsourced resources
- Excellent task, cost and time management skills
- Strong capability to follow process
- Excellent Project management skill is mandatory
- Expert knowledge of the project lifecycle
- Good understanding of infrastructure technologies – servers, storage networks desktop
- Very good understanding of Operational Processes for change management, release and implementation management
- Financially literate
- Ability to commercially engage vendors and clients
22
Program Office Program Manager Resume Examples & Samples
- Coordinates multiple projects within a large scale program involving one or more functions driving the engineering development and implementation process for products or service offerings
- Develops portions of support requirements for assigned project, including budgets, and resource allocation plans, in accordance with provided plan and specifications
- Coordinates the activities of associated project teams; tracks progress against established plans, reports results, and makes recommendations for alterations or updates to program manager
- Develops program communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating project and program plans
- Leads resources across multiple projects
- Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent
- Typically 2-5 years experience
- Using project planning tools and software packages to create, manage, and track project results
- Ability to apply analytical and problem solving skills
- Understanding of organization and company product and service offering development process
- Knowledge of project and program methodology, resource allocation plans, budgets, and requirements
- Strong written and verbal communication skills;mastery in English and local language
- Ability to effectively communicate manufacturing plans, proposals, and results, and negotiate options
23
Program Office Management Resume Examples & Samples
- Prepares project reports for management and customers, as appropriate
- Deliver weekly and monthly program management reports that include information on the amount of work completed, status of open requests, personnel changes, risks and issues
- Perform management level customer interface, including responsibility for contractual deliverables, and overall task execution
- Communicate clearly in both the verbal and written form to ensure plans and schedules of project and program deliverables, goals and milestones are understood by both the customer and the team executing the plans
- Detail oriented, with strong follow-up skills to ensure completion of tasks. Strong communication, presentation, and analytical skills
- Federal Contracting experience is a plus
- Creates and maintains account master calendar. Drives the logistics of governance meetings and schedules meetings where appropriate
- Reviews and analyzes the use of account processes and executes the account management system processes
- Develops account customer satisfaction survey questions and communication plans. Analyzes results and recommends modification for account improvement
- Produces and examines client facing account level reports for accuracy. Makes business case and recommends adjustment based on project metrics. Implements per approval from account program management
- Reviews project integration processes and reporting for accuracy. Recommends changes or adjustments as appropriate
- Creates and develops training on processes, tools and reporting for clients and the company. Oversees the implementation of the training. As necessary, educates process users and stakeholders about using the processes
- Performs staffing data analysis and reporting. Tracks deliverables workflow. Coordinates with deliverable project owners to ensure delivery of on-time, quality products. Performs subcontractor coordination and oversight
- Experience implementing processes
- Good interpersonal skills to interact with customers and team members
- Ability to handle multiple tasks simultaneously and switch between tasks quickly
24
Joint Strike Fighter Sustainment Program Office Resume Examples & Samples
- Manage aftermarket risk/opportunities
- Monitor customer satisfaction and proactively identify areas of improvement opportunities
- CFE budget management for A/M content (mainly Depot activity)
- Program Reviews and Reporting
- Periodic internal and external progress/status reports
- Execute all Passports & Aftermarket Review Board reviews, as appropriate
- Work across boundaries, to ensure that requirements are satisfied
- 10+ years of Aerospace Program Management experience desired
- Strong program/project management skills are required, with the ability to not only track program performance, but to develop strategic program plans, implement and execute
- The ability to multi-task projects, managing multiple customers, including major aircraft manufacturers, international, domestic and the US Government
- Working knowledge of military repair and logistics support programs and execution of Performance Based Logistics (PBL) programs is considered an asset for this position
- Demonstrated excellent interpersonal skills, with the ability to build long lasting relationships with customers. The position requires the ability to communicate with all levels and organizations within UTAS, as well as with the customers
- Candidates must have a passion for customer focus and high satisfaction, to both internal and external customers
- Proven success when working in a highly matrix’d organization
- U.S. Person status required
25
Director, Program Office Resume Examples & Samples
- Minimum of five years of financial services experience with a focus on institutional individual customers as well as retail customers (retirement, equity plan and/or group businesses, annuities and life insurance product knowledge a plus)
- Demonstrated leadership experience with a strong finance background
- Experience in project management and strong ability to manage multiple initiatives
- Minimum of five years experience with Institutional Customers and the needs of their employees in all market segments
- Prior roles in product and customer experience roles with exposure to institutional business lines (retirement or group benefit businesses) would be a strong plus
- A four year degree or equivalent work experience
- Knowledge of call center environment and CRM systems a strong plus
- Knowledge of all requirements associated to complaint handing compliance
- Experienced in leading a team
- Must be willing to travel up to 30%
26
Standards Program Office Manager Resume Examples & Samples
- Contribute to the development of DSTHS project management approach and monitor for adherence for the Standards project
- Communicate with and provide various reports to senior management
- Accountable for identifying additional revenue opportunities and providing cross-selling support
- Providing direction to project managers, managing staff performance, coaching and developing staff, providing input into hiring, addressing disciplinary actions, and administering other personnel functions
- Work collaboratively with other DSTHS functional areas to accomplish the goals and objectives of the Standards program in accordance with DSTHS policy, processes, and procedures
- Oversee and develop policy and procedure as it relates to the Standards Program
- Partner with QA, Process Improvement and Operations to validate appropriate training and re-training to maintain our standards and collaborate with the centralized training team to develop and deploy training
- Liaison with Process Improvement team to identify variation in standards and identify opportunities for improvement
27
Enterprise Analytics & Data Program Office Manager Resume Examples & Samples
- Designing and organizing the efficient and effective process for EAD Enterprise wide roadmap definition, reviews and updates
- Supporting the definition and alignment of EAD objectives, priorities, tools and methods
- Ensuring maximum efficiency and effectiveness of all EAD sub-teams and overall alignment on the performed activities via practical status reporting & physical or virtual team interactions
- Supporting the team activities including preparing and facilitating purpose fit workshops
- Consolidating relevant information across EAD and creating materials enabling efficient communication to EAD internal and external stakeholders
- Consolidating continuous feedback for improvement suggested by EAD team and shareholders and act on it
28
Senior Manager, ERM Program Office Resume Examples & Samples
- Prior experience in policy management, operational risk, new product risk, board level reporting, or risk assessments
- Adept at communicating at all levels with the ability to constructively engage a diverse group of people in a productive dialogue
- Excellent presentation skills with the ability to inform and persuade both orally and in writing. Should be able to facilitate meetings with senior executives
- Proficient with Word, PowerPoint, Excel, Outlook, Visio, and risk management software packages
29
Program Office Liaison Resume Examples & Samples
- Experienced project manager or team lead
- At least 6 years exempt level experience with demonstrated progression through increasing levels of responsibility in a highly matrix, fast paced, deadline driven organization
- U.S. Citizenship is required
- 8 years exempt level experience with demonstrated progression through increasing
- Experience working development or production programs
- Demonstrated ability to interact with senior levels of leadership effectively, with high situational awareness, using essential diplomatic skills under stressful conditions
- Self-starter with strong collaboration skills
- Strong coordination, planning, and teaming skills
- Demonstrated experience to influence across all organizational levels and disciplines
- Ability to operate independently and effectively in a fast paced program environment
- Matured ability to creatively troubleshoot and problem solve
- Ability to create around the unknown
- Sophisticated verbal and written communication skills for interface with customers, employees, and senior executives
- Ability to work across business areas, manage diverse tasks, requirements and commitments and interface successfully with numerous disciplines
- Demonstrated experience working multiple projects simultaneously with diverse groups and customers
- Bachelor’s in Business, Administration or related field is required
30
Manager, Privacy Program Office Resume Examples & Samples
- Monitor legislative changes
- Conduct quarterly company breach simulations
- Conduct quarterly meeting with Engineering and Product Management to review upcoming legislative changes for the Resilient platform
- Prepare Resilient for GDPR compliance
- Lead updates and privacy product/module enhancements
- Work with engineering to update privacy rules engine
- Maintain in product including documentation for tasks and instructions modifications
- Create privacy blogs for releases as appropriate
- Track usage data to to identify new product opportunities
- Work with the product management to define the roadmap, and updates as necessary
- Interact with customers and prospects to
- Understand their needs and requirements
- Evaluate and enhance customer privacy practices and how to leverage the Resilient platform to advance them
- 3-5 years in data privacy and compliance
- CIPP certification (minimum US)
- 5 Years Compliance knowledge
31
Senior Analyst Customer Program Office Management & Business Planning Resume Examples & Samples
- Manage the Customer 360 Program Office
- Create, establish and maintain program office processes and policies and ensure these are followed by the team
- Support CXE and Customer 360 budget planning process
- Create and maintain the Customer 360 reporting repository (set of regular and ongoing project / operational status reports)
- Manage the Customer 360 Strategic Road Maps
- Create and maintain 3-year road maps for all Customer 360 areas of responsibilities (Owner Center, Owner Apps, Siebel CRM platform, Customer for Life program, Customer Data Management)
- Manage the IT Portfolio for Customer Experience Europe
- Bachelor or Master Degree in Business Administration or equivalent
- Many years of experience in a related or similar position
- Excellent skills in business process planning, portfolio and road map planning, data mining and management
- Expert skills in Microsoft Excel and PowerPoint, Tableau, Adobe Photoshop, Microsoft SharePoint, and Microsoft Access
- Fluent in English and German (written and spoken), any other language will be an advantage
- Customer focus, Can-Do attitude
32
Asset Management CWM Credit Program Office Resume Examples & Samples
- Define user acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverables and facilitate senior management’s evaluation of project status as measured against impact, deliverables, and goals
- Demonstrated strong analytical, problem solving and decision making skills. Candidate must identify issues, seek solutions and gain consensus regarding outcome
- Global application and platform deployment experience a plus
- Ability to quickly become familiar with new process and tools
- Strong communication and organization skills
- Previous project management/business analyst experience a must
- Proficient in Microsoft products-Word, Excel, Project, PowerPoint and Visio
33
Senior Professional Program Office Mgt Specialist Resume Examples & Samples
- Reviews project integration processes and reporting for accuracy. Documents, recommends changes or adjustments and applies as appropriate
- Develops training materials on processes, tools and reporting for clients and the company
- Four or more years of business management or related experience
34
VP, Integration Program Office Resume Examples & Samples
- Collaborate across the business to support and drive the Integration Management Office which supports the continuation of integration and enterprise-wide initiatives
- Establish and standardize project management methodology on work streams, progress updates and reporting to streamline management reporting capabilities and consistency
- Prepare Board of Director and GMT updates
- Support the building of a single governance model
- Responsible to senior leadership for resourcing, budgeting, planning and execution of initiatives to set and achieve goals/objectives and advise business partners on strategy, issues, risks, dependencies
- Coordinate TSA exit program plan and drive results and progress through effective collaboration with indirect and direct reports
- Establish best practices for integration related activities and drive adoption through leveraging relationships with key leaders
- Manage and own P&L responsibility for the integration, TSA related charges and restructuring expenses
- Manage capital/reinvestment spend for the integration
35
Grant Program Office Coordinator Resume Examples & Samples
- Handles all administrative tasks related to abstinence program including but not limited to answering phones, filing, ordering program supplies, generating correspondence, preparing evaluation packets, and assisting with reports and tracking of expenditures
- Provides administrative support to education coordinator and educators
- Works closely with independent evaluation team ITMESA for program evaluation
- Coordinates the data collection and tracking of all program activities
- Collects, copies, and maintains completed pre/posttest surveys in the appropriate manner, using HIPPA guidelines, to be analyzed by a Data Analysis Center and Evaluation Team
- Tracks and performs data entry for special surveys including parent education and assemblies
- Manages the Program Activity Matrix (PAX) data file of program activities, assuring validity of participant attendance logs
- Logs number student surveys completed for each cohort/group on the PAX and mails scantron sheets for data entry
- Works with schools to assure parent/student consent/assent forms are distributed and tracked for completion
36
CPB O&T Program Office Business Analyst Resume Examples & Samples
- Excellent verbal and written communication and inter personal skills- will have interaction with senior technology and business managers
- 2- 5years in relevant business office experience
- Strong expertise in excel and good with numbers
- Ability to work under pressure, multi task, and meet deadlines
- Maintain a positive attitude and have a great work ethic
- Be positive and optimistic!
37
Senior Financial Analyst, SOX Program Office Resume Examples & Samples
- Assist in the annual risk assessment, materiality determination, and account/disclosure scoping process
- Provide guidance to process and control owners on the identification and documentation of SOX controls
- Bachelor's degree or equivalent in Accounting and/or Finance. Graduate degree and CPA designation is a plus
- Minimum of 4 years of financial statement audit (or equivalent) experience with a strong background in internal controls. Big 4 and financial services industry experience preferred
- Advanced written and oral communication skills (ability to converse with management at all levels regarding internal controls)
- Proficient use of software packages (i.e. Microsoft Office: Excel, PowerPoint, Word and Visio)
- Strong project management, organizational, analytical and problem solving skills including the ability to handle multiple tasks simultaneously
- Process-oriented thinking
- Ability to work independently as well as with others
- Ability to lead and affect process change and improvements
38
Program Office Administrator Resume Examples & Samples
- Processing travel orders/vouchers – Expert in DTS
- Requesting and preparing on board book for new employees
- Creating/reviewing all correspondence from 317 – keep serial log
- Preparing travel folders
- Org chart/Muster phone list updates
- Following up on Training delinquencies as identified by front office
- Serving as the back-up to the Operations Director when they are unavailable, to include hours of support and some of the work scope
- Working with the BFM Team on quarterly travel reconciliation
- Preparing budgeting, project scheduling, and statistical reports related to travel
- Other assorted administrative tasks as required (Making copies for briefs, Pick up/Escort visitors that meet with the PM/DPM, Order pictures/plaques, etc.)
- U.S. Citizen with the ability to obtain and maintain an Interim Secret Clearance at a minimum
- Must have experience with the Defense Travel System (DTS)
39
Senior Manager, Enterprise Program Office Resume Examples & Samples
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
- Stay abreast of emerging AML regulatory requirements and work with the Policy Director in regard to any required policy changes and communication of same
- As the subject matter expert, develop and oversee the execution of the Enterprise-wide AML/ATF training program, and communications strategy, using and refining the global non-completion of required training process
- Assess and identify communication needs, recommend communications strategies and tactics for the bank, and ensures effective communications are executed
- Oversees the design and delivery of learning and communications as well as coordination with the Policy and Risk Assessment groups regarding emerging regulatory issues promoting a culture of ML/TF and sanctions risk awareness and compliance across the organization
- Establish communication strategies for senior management to reinforce “tone at the top”
- Provide timely reporting on training activities to management, including progress reports
- Partner with Global Learning and Development to create or acquire and execute the Enterprise-wide AML/ATF Training programs leveraging me@scotiabank
- Liaise with Business Line AML Officers to arrange any supplemental or other (non-standardized) AML/ATF training including ad-hoc training required
- Develop an Annual AML/ATF Training Plan and coordinate training delivery to meet Business Lines and operation units’ needs ensuring all specialized training resources are domiciled in a centralized share point
- Develop training and communications when new policies or rules change along with the corresponding process to escalate non-completion of required training
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
- Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
- Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team
- Ability to research viable solutions through existing departments in the Bank or external vendor partners
- Excellent written and verbal skills required to prepare communications and interact effectively with other Bank departments, external parties and Senior Executive Officers
- Strong knowledge of project planning and tracking techniques and methodologies and market trends
- Thorough knowledge of related regulatory requirements including KYC, AML, Anti-Terrorist Financing Policies legislation and procedures
- Thorough knowledge of the Bank's interactive systems including Excel, PowerPoint and Word
- Results oriented, highly motivated with a keen ability to influence others
- Strong analytical, problem-solving and critical thinking skills
40
CCB KYC Global Program Office Senior Business Analyst Resume Examples & Samples
- Supporting global CCB AML KYC program office in all global and regional initiatives
- Initiate, Lead projects for CCB KYC function for various initiatives and requirements driven by global KYC program office, ensure end to end tracking and smooth implementation of the same
- Represent CCB business on various policy committee and Governance meetings to ensure CCB is adequately represented on the all the key KYC and regulatory discussion, further ensuring Regional heads, Global CCB KYC program office and Global CCB head are updated in timely manner of all the discussion and items requiring their attention
- Be a partner with ICG training & communications team in developing the training materials and enhancing the ICG content to suit the needs of CCB
- Face off to the technology partners in compliance and represent CCB, facilitating the prioritization of key issues impacting CCB business
- Be part of the working committees of all AML programs like AML Feedback loop, Trade finance etc. and other regulatory driven projects and will be directly responsible for the deliverables of these initiatives
- Managing key regional and country program metrics, including KYC backlog analysis, productivity reporting, etc
- Assisting in the management of internal audits and control processes
- 7-10 years business or equivalent experience
- Global mind-set – must to be able to lead cross-functional global projects across that often require very detailed (and sometimes geography-specific) analysis due to the unique impact to the businesses in each geography
- Excellent written and verbal communication skills – ability to communicate at all levels
- Must be able to lead and execute under pressure
- Strong Negotiation skills
41
Z Program Office Administrator Resume Examples & Samples
- Primary point of contact for Z Program Office administrative matters; plan, execute, and/or provide oversight to a variety of administrative, operational, and organizational requirements and activities
- Solve complex and sensitive problems, develop and implement new techniques and procedures, interpret policy, and formulate recommendations. Participate in developing solutions for business, operational and/or organizational problems and issues
- Coordinate and lead various operational projects and initiatives; establish and maintain tracking systems to monitor progress and ensure goals are achieved within established deadlines. Represent Program on work-related committees
- Research, gather, select, and compile information from various sources for reports and presentations. Prepare written material including correspondence, documents, tables, charts, and reports
- Independently plan, prioritize, execute and provide oversight for a diverse administrative workload. Mentor and train administrative staff; provide direction and guidance on administrative processes within the secure work environment
- Plan and organize complex meetings and high-level visits involving intricate administrative logistics and security requirements. Partner regularly with Protocol Office staff to facilitate high-level visits conducted within the Program facility
- Represent management in daily matters to gather, clarify, organize and disseminate information and activities that require cross coordination
- Advanced administrative and organizational skills, including accurate and attentive handling of information and tasks; flexibility and experience independently coordinating and prioritizing multiple complex work activities and competing deadlines. Ability to manage time and resources successfully to achieve desired results
- Demonstrated effective interpersonal, verbal, and written communication skills necessary to handle sensitive and confidential issues with tact, discretion, and mature discernment to interact with a diverse group of personalities and disciplines at all levels internal and external to the Laboratory
- Demonstrated ability and experience working on organizational projects; ability to understand, interpret, and apply related policies and procedures. Experience setting and achieving project goals and objectives, monitoring progress, and ensuring completion
- Experience collecting and reviewing information, and preparing reports for management review
- Ability and initiative to approach and resolve difficult issues using creative, analytical skills
- Demonstrated advanced knowledge of computers and associated software
- Ability to perform all job responsibilities in a classified environment within a Sensitive Compartmented Information Facility (SCIF) and in compliance with elevated security requirements, processes, and controls
- Demonstrated knowledge of HR compliance requirements for personnel administration, FLSA, ADA, EEO, etc
- Experience using LLNL business software applications
- Experience working in a classified environment in compliance with elevated security requirements, processes, and controls
42
CCB KYC Global Program Office Resume Examples & Samples
- Liaising with Compliance and other SMEs on standards and regulatory interpretation and business capabilities, to support the sustainability of the KYC program for CCB
- Reviewing FRD and BRD requirements for the programs and ensuring applicability to CCB’s different regional structures, systems and requirements
- Assisting in the development of training and communications efforts for a variety of stakeholders (in-business stakeholders, GAML, Board, Audit, Regulators)
- Work on different projects driven by global KYC office. Perform GAP analysis and ensure smooth implementation of initiatives for CCB KYC business
- Updating CCB BSU employees on recurring changes to the policies and clarification received, to ensure operational teams are in synch with ongoing changes
- Bachelor degree, Masters preferred
- 5- 7 years business or equivalent experience
- Global mind-set – must to be able to lead cross-functional global projects
- Experience with creating, reviewing and implementing action plans to be executed by the business, involving other supporting areas as needed (operations, technology, and/or compliance)
- Must be able to support multiple initiatives at same time and execute under pressure
- Ability to identify risks and propose mitigation solutions
- Flexibility to adapt to the changing needs of the organization during the different phases of the program
- Good negotiation skills to ensure all stakeholders are brought together and aligned to one common approach which is in best interest of the Organization
43
Temporary Challenge Program Office Specialist Resume Examples & Samples
- Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR
- Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience
- Two years general clerical experience including strong computer skills, MS Office, Google applications
- Experience with event planning and working with a variety of support services
- Exceptional interpersonal skills, initiative, ability to work independently as well as collaboratively as required
- Ability to work a flexible schedule to allow participation in events and to coordinate with student worker
- Familiarity with PSU culture, faculty, systems (including Banner)
- Experience with high schools and/or high school students
44
Head of Enterprise Portfolio & Program Office Resume Examples & Samples
- Bachelor’s Degree in Business, IT, or Management
- Prefer MBA and PMP
- 15 years business, technology and/or consulting experience
- 10 years of project management and PMO leadership experience
- Preferred License(s) or Certifications in - PMP
- Program management experience leading very large, mission-critical programs that involve significant business change
- Experience leading large Portfolio Prioritization / EPO teams in a matrix management environment
- Demonstrated leadership and skilled in Organizational Change Management and Stakeholder Management
- Strategic and tactical planning and financial/ budgeting skills
45
Wealth Management, CWM Credit Program Office Resume Examples & Samples
- Project planning and analysis, including creating detailed project plans, documenting business requirements, detailing issues and problems, and drafting business and technical work/data flows
- Data analysis, including data collection, synthesis, and analysis, and translating those results into concrete actionable solutions
- Partner with various stakeholders across the business and technology to guide project team(s) and ensure all deliverables and tasks are completed as planned
- Assist in the design and implementation of solutions, inclusive of enhancements to existing processes and/or business applications and the introduction of new, and re-engineering of existing, processes and/or toolsets
- Facilitate project meetings, create materials to be used for presentation at working group and senior management meetings, and provide reporting/metrics as required
- Identify prospective impacts and necessary changes to operating models, and work with business partners to design and implement those changes
- Define user acceptance test plans and test cases and coordinate and facilitate user acceptance testing. Responsible for understanding results and providing sufficient information to senior management to enable signoff on a deliverables
- Partner with Training and Communications teams to develop change management/training plans and appropriate communications with respect to project delivery; conduct training as needed
- Provide implementation support, including testing of new tools / processes to ensure they meet the requirements of legal, compliance, inclusive of process documentation and training materials
- College degree and a minimum of three years relevant work experience in the financial services industry
- Knowledge of the Credit business a plus
- Demonstrated strong analytic, problem solving, and decision-making skills
- Team player, adaptable to changing environment, and good interpersonal skills
- Highly disciplined, self-motivated, delivery-focused individual who is able to work independently and within a team structure
- Works well in fluid environment; possesses strong interpersonal skills
- Experience with data mapping and MIS reporting a plus
- Experience in creating business process flows and developing business processes and procedures
- Experience in the testing lifecycle management, inclusive of test plan definition, execution and preparation of information to senior management to enable signoff on deliverables
- Ability to manage concurrent assignments in an effective and efficient manner
- Ability to perform in a high pressure and fast paced environment
- Series 99 required within 90 days of start
46
Senior Manager, ERM Program Office Resume Examples & Samples
- Bachelor’s degree and ideally, 5 years of risk management with a total of over 8 years of professional experience. Or an advanced degree, 4 years of risk management and a total of 7 years of professional experience
- Financial services industry and risk management experience
- Experience in creating documents and reports for presenting to executive level audience
- Strong project management skills, with the ability to effectively manage several projects at once and identify and implement process improvements
- Strong organizational skills and attention to detail in a rapidly changing environment
- Excellent document editing and document presentation skills
- Ability to travel occasionally - approximately 10%
- Familiarity with corporate governance, drafting policies and procedures, enterprise or operational risk, board level reporting, and risk assessments
- Knowledge of risk management processes and financial services industry
- Sharp critical thinking skills (creative, strategic, and practical), ability to focus on the most vital areas, problem-solving skills, and strong business and relationship judgment
- Confidence and presentation skills with the ability to inform and persuade both orally and in writing
- Proficient with Word, PowerPoint, Excel, Outlook, Visio, SharePoint and risk reporting software packages
