Business Office Analyst Resume Samples

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BB
B Boehm
Broderick
Boehm
99876 Kayley Heights
Dallas
TX
+1 (555) 358 2696
99876 Kayley Heights
Dallas
TX
Phone
p +1 (555) 358 2696
Experience Experience
Philadelphia, PA
Business Office Analyst
Philadelphia, PA
Schowalter Inc
Philadelphia, PA
Business Office Analyst
  • Performs in depth analysis of focus areas and provides recommendations to management
  • Performing demand management activities from creations of work request to closure
  • Identify, manage, and create distribution populations
  • Forecasting projected software spend on a monthly basis; working with the Software Asset Manager and procurement teams on software requests
  • Create and provide analysis defining regional strategic solutions for EMEA Client Operations function that reflect the objectives of
  • Track End of Vendor support remediation plan and execution – follow up with managers, update CSI and report results to Management
  • Assist in management of financial processes and delivery against regional targets
Boston, MA
Sourcing Business Office Analyst
Boston, MA
Kunze, Stracke and Becker
Boston, MA
Sourcing Business Office Analyst
  • Create necessary senior management scorecards and presentations
  • Analyzing monthly Spend report providing Management insights and behavioral trend analysis
  • Assist in the financial data consolidation for the monthly Corporate Responsibility Questionnaire
  • Track Diversity reports as provided by regular quarterly updates from Prime Suppliers regular updates of spend
  • Data gathering and creation of necessary collateral reports for ESC Senior Management Team
  • Manage general feedback and conduct analysis of historical trends of reporting industries
  • Providing due diligence to Global Sourcing Project Management initiatives, coordinating meetings, tracking next steps, global alignments and recording documentation
present
Chicago, IL
Senior Business Office Analyst
Chicago, IL
Ullrich-Flatley
present
Chicago, IL
Senior Business Office Analyst
present
  • Maintain on-going support of all business applications and manage the impact of technology to optimize business office work processes
  • Provide expertise, training and education on utilization of system applications that support the business office functions
  • Mentors staff in support of successor ship planning
  • Serves as a project manager for operational areas working on major system implementations, performance improvement efforts and workflow redesign
  • Actively seek optimal use of technology and seek and recommend new information technology solutions that will support and enhance business office functions
  • Review and analyze on-going operational performance based on computer generated data and manual reports (ATB'S, Days in A/R, Bad Debt Turnover, Contractual allowances, claims denials, late charge activity, accounts discharged/not final billed, Charity Care write offs and other deductions to Revenue)
  • Presents relevant analytical data/root cause analysis to leaders to make decisions and measure results
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of North Texas
Bachelor’s Degree in Business
Skills Skills
  • Strong analytical ability
  • Analytical skills and a commitment to quality/attention to details
  • Excellent time management and prioritisation ability
  • Excellent MS PowerPoint Skills, ability to create templates and Master Presentations
  • Strong organisational and follow-up skills and the ability to multi-task effectively in a high-volume environment
  • Strong influencing skills and ability to work in an environment where priorities are frequently changing
  • Strong attention to detail
  • At least 3 years of Design / Presentation experience to create images, charts and infographics that more effectively communicate key messages and which can be incorporated into presentations
  • Excellent interpersonal, written and verbal communication skills and the ability to be able to communicate and influence at an appropriate level Strong Microsoft Office skills including Microsoft Excel (Pivots), PowerPoint and Outlook
  • Ability to become quickly proficient in several in-house systems
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15 Business Office Analyst resume templates

1

ICG KYC Business Office Analyst Resume Examples & Samples

  • Develops and manages a dedicated ICG KYC program structure aligned to the Global AML PMO, with consistent structure, tools, processes and reporting
  • Executes against ICG’s delivery commitment related to the Global AML PMO workstreams (Governance and Oversight, Risk Assessment, Customer Due Diligence/Know Your Customer, AML Monitoring, Remote Deposit Capture, Independent Testing)
  • Defines and coordinates delivery of other AML commitments as they arise
  • Support the ICG KYC Utility Business Office on special projects/programs and support ad hoc projects as needed
  • Play lead role in establishing organizational competencies for program/project management forecasting, and capacity management
  • Manage all workforce administration including: headcount reporting, new position entry, staff certification tracking, mobility tracking, and contractor staffing processes
  • Develop materials and drive the execution of key senior management and executive level meetings; proactively address key takeaways and action items
  • Help draft organizational announcements, audience and project specific communications, and talking points
  • Coordinate and organize events such as townhalls, offsites, all hands meetings, senior leadership meetings, video shoots, and other business events as needed
  • Liaise closely with key internal and external stakeholders including Global Consumer Bank (GCB), Technology, Compliance, Finance, Human Resources, Real Estate, and Corporate Communications
  • Manage or assist with maintaining business-level intranet sites (e.g. Citi Collaborate and SharePoint)
  • Spearhead the definition, analysis, and reporting of operational metrics
  • Manage and optimize the KYC Utility’s global footprint
  • Ensure compliance with all corporate policies including Risk and Control, Expense Management, and Technology Leave, etc
  • Execute on continuous improvement/optimization efforts of existing processes and procedures
  • Strong track record with 4-7 years experience
  • Technologically savvy with advanced PowerPoint, Excel, and Outlook skills is necessary
  • Experience managing data and analyzing large amounts of data and the resulting data requests/needs
  • Significant presentation development and delivery skills
  • Attention to detail is an absolute must
  • Ability to multi-task, prioritize, and manage multiple projects while meeting all deadlines
  • Self-motivated, ability to work independently and effectively
  • Ability to drive progress with very little guidance and short turnaround times
  • Ability to work well under pressure and tight timelines on high visibility, important initiatives
  • Ability to handle sensitive and confidential information and exercise discretion
  • Comfortable working closely with and engaging executive-level players and senior leadership
  • Solid critical thinking, problem solving and analytical skills
2

O&t-asia ISG Business Office Analyst Resume Examples & Samples

  • Strong written and verbal communication skills - will have interaction with senior technology and business managers
  • Demonstrated capabilities in quantitative and data analysis
  • Proven ability to conduct research/analysis, organize findings and build presentations
  • Demonstrated success in managing deliverables within aggressive timeframes
  • Ability to cope under time pressure
  • Demonstrated project management experience and detailed knowledge of technology products
  • Working knowledge of Citigroup, the financial services industry and financial products
  • Proficiency in Word, PowerPoint, Excel, and PTS/SDLC W
3

Business Office Analyst Resume Examples & Samples

  • Experience in financial services or similar environment preferably at senior administrative level
  • An understanding of Securities Instruments is required
  • Proven track record in multi-tasking type roles in a deadline driven environment
  • Experience of working with senior management team
  • Third level qualification or equivalent administrative qualification
  • Strong IT skills, must have thorough knowledge of MS Outlook, Excel, PowerPoint, Word
  • Advanced Microsoft Excel ability and experience required – Ability to run Pivot tables, queries, v-lookups, build macros etc
  • Strong interpersonal and organisational skills
  • Excellent time management and prioritisation ability
  • Excellent written and oral English communication skills
  • Innovative in improving MIS compilation and reporting
  • SharePoint / Web design ability an advantage
4

Global Finance Technology Business Office Analyst Resume Examples & Samples

  • Yearly: Support yearly budgeting process (approx. budget $140MM) - communicate deadlines, follow up on deliverables to ensure timely execution, collect data from various sources, consolidate and analyze data, perform adjustments and prepare reports, review data to ensure completeness and accuracy
  • Monthly: Review and analyze Full Year Forecast (FY - YTD actuals and remaining forecast) to ensure the financials are managed against Technology and Business budgets - perform adjustments and ensure data quality and alignment with Book of Work
  • Monthly: Prepare monthly reports used during reviews of financial data and follow-up/correct any erroneous charges or discrepancies - conduct review session with SMT groups and follow up on action items
  • Monthly: Manage internal recovery process: compare green dollar forecast with Project Time System tracking, ensure appropriate recovery level
  • Participate in various Business Offices initiatives: expense control, data quality improvements, etc
  • Act as a liaison between GFTS Global Finance Technology and Client Representative regarding program financials
  • The ideal candidate would have prior experience in business support functions such as Reporting and Analysis, Business Office, Finance, Planning, Financial Control, or Technology Project Management and would be familiar with finance technology project management, budgeting, reporting, as well as with financial institutions policies
  • Knowledge of Jade (forecasting system), Pearl (actuals + forecast), Project Tracking System is necessary
  • The candidate needs to be an expert in Excel, Powerpoint and SharePoint. Knowledge of Project Management tool such as PTS or other comparable tool very helpful
  • 5+ years work experience in a Business Office role or as a Project Manager with Business Office experience
  • Expert in Excel – the job will involve generating multiple reports – working with data from multiple sources and various formats
  • Excellent Analytical skills; A commitment to quality and attention to detail
  • Excellent presentation and documentation skills
  • Strong organizational and follow-up skills - follow through to complete project with minimal supervision
  • Proven success in establishing relationships with various stakeholders and technology groups
  • Ability to work independently or as part of a team – being able to collaborate in a remote team setting
  • Act as contact point for all information relating to business unit
  • Excellent communication skills and being a team player are essential
  • The position requires the ability to work with resources at various levels of the organization and being able to understand technology concepts
5

Business Office Analyst Resume Examples & Samples

  • 5 years of proven financial experience to include resource and locations, project management (shared services environment as a plus), improvements programs
  • Effective communication
  • Strong data analysis
  • Focused and accurate
  • Results driven and the ability to provide insightful advice/information
  • Ability to develop analysis and recommendations for action
  • Self-motivation
6

CET Business Office Analyst Resume Examples & Samples

  • Proficiency in Microsoft Office products - i.e., Word, PowerPoint, Excel and Visio
  • Experience in automation using simple tools and macros is a huge plus
  • Strong written and verbal communication skills - will have interaction with senior technology and business unit managers
  • Demonstrated capabilities in reporting and data analysis
  • Demonstrated success in managing deliverables within aggressive timeframes; ability to cope under time pressure
  • Working knowledge of Citigroup and Citi specific applications like PTS-W will be a plus but not a requirement
7

Business Office Analyst Resume Examples & Samples

  • Develop and manage an innovative internal communications strategy
  • Establish and implement channel strategy to ensure targeted and effective communications
  • Produce and distribute all internal communications to all KYC stakeholders. This includes liaising with stakeholders to appropriately understand the targeted audience
  • Serve as counsel to internal partners on internal communications, including strategic planning for other areas, message development and implementation
  • Liaise closely with key stakeholders including Global Consumer Bank (GCB), Technology, Compliance, and Corporate Communications
  • Accountable for continuous quality and process improvement for internal communication including the ongoing assessment and measurement
  • Proven track record with at least five years’ experience rolling out global communications programs. Relevant work experience includes but is not limited to Communications, Marketing or Public Relations
  • Experience in change management while managing global objectives in a complex, dynamic and cross-functional organization
  • Background and knowledge of Anti-Money Laundering (AML) and KYC a plus
  • Bachelor's Degree with an emphasis in Communications or Marketing preferred or the equivalent work experience
  • Advanced working knowledge of MS Office tools including Excel, PowerPoint, Word, and SharePoint
  • Superior communication skills, both verbal and written, with versatile ability to communicate to multiple audiences. Excellent editing and proofreading skills and standards a must
  • Demonstrated track record in implementing and creating materials for multi-faceted communication / business campaigns
  • Excellent networking and marketing skills with strong working knowledge of a wide variety of media channels including social media
8

ICG KYC Business Office Analyst Resume Examples & Samples

  • Manage all workforce administration including headcount reporting, new position entry, staff certification tracking, mobility tracking, and contractor staffing processes
  • Develop materials and drive the execution of regulatory reporting and key senior management level meetings; proactively address key takeaways and action items
  • Help draft organizational and project specific communications
  • Coordinate and organize events such as town halls, off-sites, all hands meetings, senior leadership meetings, video shoots, and other business events as needed
  • Assist with the analysis and reporting of the KYC Utility financials
  • Support special/adhoc projects and programs, as needed
  • Strong track record with 2-5 years’ experience
  • Solid critical thinking, problem solving and analytical skills  
9

Cate Business Office Analyst Resume Examples & Samples

  • Resolve staffing issues for managers
  • Facilitate new requests for employees and non-employees
  • Process internal CATE awards
  • Act as help desk for CATE Business Office related inquiries
  • Assist with on-boarding processes for new hires and contractors
  • Facilitate space planning
  • SharePoint management
  • Ability to gain a strong command of new systems (P2P, CHARTS, et al)
  • College degree or equivalent experience preferred
  • Proactive and anticipatory
  • Detail oriented with ability to work independently and prioritize workload
  • Ability to work a flexible 8:00 am - 5:00 pm schedule to meet the requests of team members in all regions
10

Sourcing Business Office Analyst Resume Examples & Samples

  • Assistance in data consolidation for Sourcing Review Board Forums, Monthly Operational report, Monthly Category Scorecard and Operational Dashboards
  • Collaborating with monthly packs for quarterly Category Council Review materials
  • Supporting communications and Cross functional coordination to implement Citi Collaborate site
  • Data gathering and creation of necessary collateral reports for ESC Senior Management Team
  • Analyzing monthly Spend report providing Management insights and behavioral trend analysis
  • Track Diversity reports as provided by regular quarterly updates from Prime Suppliers regular updates of spend
  • Create necessary senior management scorecards and presentations
  • Providing due diligence to Global Sourcing Project Management initiatives, coordinating meetings, tracking next steps, global alignments and recording documentation
  • Supporting Global Sourcing Community with communications, presentations and weekly reports consolidation
  • Interpretation of data and creation of necessary collateral reports for ESC Sourcing Global Community
  • Manage general feedback and conduct analysis of historical trends of reporting industries
  • Assist in the financial data consolidation for the monthly Corporate Responsibility Questionnaire
  • General understanding of Procurement and Sourcing process (Preferred)
  • Secondary school/college education. Under graduate degree not a prerequisite
  • Strong PC knowledge, particularly PowerPoint, Word and Excel
  • General understanding of Web development and SharePoint are a plus
  • Excellent communication/writing in presentation and report format (English/ Spanish)
  • Detailed analytical knowledge. Process orientated. Strong problem solving
  • Experience with clients/Stakeholder relationship management in follow up and documentation tracking form
  • Ability to multi-task and remain flexible to changes to priorities and workload
  • Clear sense of urgency in delivering results. Strong sense of keeping deadlines
  • Ability to work with remote Teams, as an individual and be a team player
  • Experience working with diverse cultures & countries. (Preferred)
  • Experience in public speaking (Preferred)
11

Hrss Finance & Business Office Analyst Resume Examples & Samples

  • Work closely with local/regional/global finance teams to deliver all business requirements related to financials and headcount reporting
  • Assist EMEA HRSS Region Head and Global HRSS Finance Head on regional and global finance related initiatives
  • Responsible for assuring regional reporting, planning and forecasting inputs are completed on a timely and accurate basis - ensuring that effective approval disciplines are followed; ensuring good overall financial discipline and health
  • Develop input for business cases for investment projects
  • Coordinate regional reporting and monitoring activities related to MOR and management scorecards
  • Perform regional reviews, GOC level budget/forecasting, workforce reporting and provide relevant updates to Finance
  • Provide operations leadership and business analysis support for HRSS EMEA
  • Staff Management Processes: coordinating all staff management processes for the HRSS EMEA, including assisting with the monitoring of requisitions and the oversight to ensure they are within Plan and contain of all required approvals
  • Extensive experience in financial, administrative related activities
  • Capable of working under pressure and using own initiative with minimal supervision
  • Able to interface and communicate with executive and senior management across all business functions within Citi
  • Ability to handle multiple tasks simultaneously whilst remaining flexible, proactive and efficient
  • Exceptional organisational and administrative skills
  • Ability to work in a collaborative environment, using initiative and establishing deadlines
  • Aptitude for learning and willingness to develop role where required
  • Demonstrate, through words and behaviors, an in-depth understanding and strong personal commitment to your work
  • University Degree level
  • Experience in Shared Services
  • Business qualification desirable
  • Strong financial management skills and experience of Citi’s financial management processes
  • Strong English language skills
  • Proven track record in building and maintaining relationships with multiple stakeholders
12

Business Office Analyst Resume Examples & Samples

  • Produce scheduled and ad-hoc reporting/analysis
  • Process travel and training requests working with vendors and managers
  • Process internal awards
  • Assist with on-boarding processes for new hires
  • Ability to gain a strong command of new systems
  • Expert in multi-tasking, organizing, and prioritizing a must
  • Strong problem solving with ability to get things done
  • Energetic, responsive team player with the interest to take initiative and work in a fast-paced environment
  • Ability to work a flexible to meet the requests of team members in all regions
  • Knowledge of Citi policy and procedure a plus
13

Business Office Analyst Resume Examples & Samples

  • Prepare presentations for monthly reviews with SMTs
  • Help with raising requisitions and maintaining headcount projections including moves between locations
  • Monitor Group’s compliance in regard to mandatory training
  • Manage Group’s Hardware Asset Optimization program against targets, track progress and report results
  • Track End of Vendor support remediation plan and execution – follow up with managers, update CSI and report results to Management
  • Process orders in P2P – ensure appropriate budget and approvals are in place
  • Serve as a point person for Space Management in Tampa; be a liaison between Citi Realty Services and the Group. Help coordinate space allocation and plans for moves
  • Participate in other tasks related to project management such as follow up on time sheets, PTS updates
  • The candidate must demonstrate energy and dedication, be goal-oriented and self-sufficient
  • Strong organizational and follow-up skills - follow through and adjust as needed to complete project with minimal supervision
  • Excellent MS Access Skills Required
  • Must be proficient in Excel and Microsoft Office applications. Must be able to manipulate data and make updates
  • Excellent MS PowerPoint Skills, ability to create templates and Master Presentations
  • Analytical skills and a commitment to quality/attention to details
  • Prior Citi experience with good references and track record would be preferred
  • Minimum of 2 years experience as a business analyst or in a role supporting business functions
  • Bachelors Degree - Business Administration or a related field of study
14

EPE Business Office Analyst Resume Examples & Samples

  • Lead all Training, especially annual Training Week. Work with outside vendors/Universities to provide highly specialized technical training
  • Lead the budget and coordination of Technical Conference and specialized off site training events
  • Facilitation of weekly Management Meetings including Design Reviews
  • Lead SharePoint content management as primary organization communication method
  • EPE Policy and Process Coordination, including the development of process and documentation. Responsible for insuring EPE adherence to PD wide requirements such as MCRP (Modular Control Review Program)
  • Provide analysis and coordination of organization wide efforts including the Innovation process. Lead and support continuous improvement efforts for all aspects of organization
  • Plan, manage and participate in EPE recruiting efforts. Collect, analyze, and report out detailed statistics for executive level review after events
  • Should be able to manage multiple high-priority projects simultaneously
  • Should have excellent communication skills, both written and verbal
  • Bachelors of Science degree in Business, Finance, Human Resource
  • 5+ years’ experience in professional environment
  • 3+ years’ experience in organizational training
  • Masters of Science degree in Business, Finance, Human Resource
  • 6+ years of MS Office suite experience
  • 1+ years of Advanced knowledge of SharePoint
  • 1+ years of Presentation development experience
15

Business Office Analyst Resume Examples & Samples

  • Collating and updating the weekly and monthly Global MIS Reporting data in database for the reporting for Senior Management
  • Validation and attestation of monthly Global MIS Reporting for the reporting for Senior Management
  • Making internal operations scorecard based on monthly performance of EMES operations
  • Prepare ad-hoc presentations/consolidations for Region Head
  • Create Technology Request Forms in the SharePoint for various business units and post creation follow with the requestors for further approvals and action plan
  • Maintaining all kind of trackers pertaining to the list of activities worked on a daily basis for tracking and compliance audit usage
  • Create and maintain Technology Book of Work for technology releases
  • Involve in extensive follow up’s with Technology manager’s for their weekly deliverables that will be reported at various level
  • Performing demand management activities from creations of work request to closure
  • Attend monthly Business Letter Meeting
  • Very good communication skills as the candidate will be interacting with global partners
  • 3 - 5 years of experience in similar role
  • Experience in banking/ financial sector as an asset
  • Good understanding of business requirements and well adherence to the SLA’s
  • Ability to manage the wide spectrum of tasks
  • MSOffice (especially MSExcel, PowerPoint)
  • English – very good written and spoken
16

Sourcing Business Office Analyst Resume Examples & Samples

  • General understanding of Procurement and Sourcing process
  • Proven track record in a business analysis and reporting
  • Some experience in working and understanding, Project Management (PMO) process
  • Experience on projects that result in process improvement
  • 5+ years of experience in supply chain, procurement, sourcing working with people based in other geographies
  • Project Management experience and/or PMP Certification (Desired)
  • Bachelor degree of equivalent preferred
  • Able to speak, read, and write English fluently
  • Excellent personal communication skills. Fluency in English (written and oral) is a must
  • Strong PC knowledge, particularly PowerPoint, Word and Excel. Demonstrates keen attention to detail
  • General understanding of web development and SharePoint are a plus
  • Strong analytic skills, with the ability to quickly grasp and assimilate complex information
  • Strategic thinker, proactive, organized and independent problem solver
  • Clear sense of urgency in delivering results. Strong time management and project management skills
  • Ability to work with remote teams, as an individual, and be a team player
17

Business Office Analyst Resume Examples & Samples

  • Create and provide analysis defining regional strategic solutions for EMEA Client Operations function that reflect the objectives of
  • Extensive years of Experience in Financial Services
  • Demonstrated skills in working in a diverse work environment
  • Proven ability to establish and maintain business partnerships
  • Experience of work in a process driven environment
  • Highly organised with strong program management skills
  • Consideration will be given to exceptional candidates who do not meet all the above requirements
  • Highly developed problem analysis and solution skills
  • Leadership and management of programs
18

IT Operations Business Office Analyst Resume Examples & Samples

  • Interfacing with global teams to understand needs
  • Documenting ideas and potential solutions
  • Investigating data integrity issues and developing corrective action plans
  • Assisting with organization and facilitation of standing meetings
  • Develop repeatable and sustainable processes that improve daily operations and data quality
  • 3+ years of analytical, organizational, planning, problem solving skills experience
  • 3+ years of experience with Microsoft Office product suite, Excel and Word
  • Knowledge of Ford financial processes, budget development, monthly forecasting, financial analysis and reporting
  • Knowledge of SQL, Excel macros and/or VBA
  • Highly motivated individual who enjoys working collaboratively with cross-functional teams
  • Strong customer relationship skills with the ability to work with varying levels of staffs and management
  • Excellent communication skills written and verbal, with individuals and teams located in multiple geographic locations (Asia Pacific, Europe, South America)
19

AVP, Business Office Analyst Resume Examples & Samples

  • Gathers and understands data quality requirements and deliverables and coordinates with Chief Data Office/Global Functions/M&B Data Governance Office, M&B application managers, and Senior Management Team to drive issues to resolution
  • Participation in development of on-going technology risk reporting, monitoring key trends and exceptions
  • Ensure adherence with Plan Stage SLAs to remain green in senior executive reporting
  • Support the Risk Management initiatives – MFA / SOX
  • Support the implementation of IS initiatives - Entitlement reviews /Access Controls /Vulnerability Assessments
  • Previous experience of working in a large IT Project, PMO and/or Risk & Controls Office
  • Excellent oral and written communication skills necessary to effectively communicate issues, risks and progress on complex processes to multiple stakeholders
  • Has the confidence and ability to convincingly structure, summarise, defend and present recommendation
  • Educated to bachelor’s degree level or equivalent
  • 4+ Years relevant experience
  • Demonstrated ability to work independently, interact effectively with different levels of management and to operate with excellent corporate work ethics (timely, honest, respectful and considerate to co-workers)
  • Highly motivated and self-directed; exhibits thought leadership and strong critical thinking skills
  • Excellent interpersonal skills necessary to work effectively with a variety of individuals and departments
  • Ability to think critically, analyze workflows and data, draw conclusions and suggest potential solutions to mitigate risk exposure and/or improve efficiency
  • Strong EXCEL and PowerPoint skills and experience with report automation - Excel, Access, VBA
20

Senior Business Office Analyst Resume Examples & Samples

  • Maintain on-going support of all business applications and manage the impact of technology to optimize business office work processes
  • Provide expertise, training and education on utilization of system applications that support the business office functions
  • Analyze and implement operational processes to integrate and align technology to operational functions
  • Evaluate and interpret data to monitor performance, identify trends and determine root cause issues
  • Collaborate with other teams and business partners to facilitate resolution of process/procedural issues, implement strategies and initiatives for process re-design
  • Develop weekly/monthly/yearly accounts receivable reports designed to track and trend Key performance indicators and report results to key stakeholders
  • Review and analyze on-going operational performance based on computer generated data and manual reports (ATB'S, Days in A/R, Bad Debt Turnover, Contractual allowances, claims denials, late charge activity, accounts discharged/not final billed, Charity Care write offs and other deductions to Revenue)
  • Develop and maintain a business office report repository of all month/year-end reports required for financial reporting
  • Presents relevant analytical data/root cause analysis to leaders to make decisions and measure results
  • Actively seek optimal use of technology and seek and recommend new information technology solutions that will support and enhance business office functions
  • Serves as a project manager for operational areas working on major system implementations, performance improvement efforts and workflow redesign
  • Provides support for inquiries or issues relating to business office applications, process improvement and/or workflow and research, diagnose and resolves problems independently
  • Coordinate a collaborative process for the development of policies and procedures
  • Work collaboratively with manager / director to identify best practices and develop performance standards that can be tracked and reported
  • Communicate project status to team/leadership. Provide formal status reports on a periodic basis to Sr leadership
  • Mentors staff in support of successor ship planning
  • Reviews Third Party Regulatory publications to maintain knowledge base concerning compliance, billing requirements, reimbursement and coverage issues
  • Maintains current knowledge of regulatory developments involving agencies such as HCFA, MHDO, DHS, and Joint Commissions
  • Bachelor's degree Required
  • Five or more years of progressively responsible experience in utilizing technology and analytics to drive operational process improvement
  • Detailed knowledge of revenue cycle technology, financial tools, reimbursement methods, data streams, and process improvement
  • Demonstrated experience in gathering, diagnosing, evaluating and developing corrective actions for problems in business office/revenue cycle operations
  • Working knowledge of all technical applications such as claims processing, workflow tools, contract and denial management, charge master, contract terms, electronic 837s and 835s, eligibility tools, reporting tools
  • Working knowledge of Medical Terminology, Current Procedural Coding (CPT, HCPCS), Diagnostic Coding (ICD-9, ICD-10), and HIPAA ANSI codes (remark and adjustment codes)
  • Excellent communications skills, both oral and written
  • Intermediate Microsoft software knowledge and ability to train/assist end-users
  • Ability to effectively influence change
  • Flexible and able to react to ever changing priorities
21

Business Office Analyst Resume Examples & Samples

  • Reporting and analysis of software actuals vs forecast
  • Involvement in process improvements and identifying common toolsets across the department
  • Forecasting projected software spend on a monthly basis; working with the Software Asset Manager and procurement teams on software requests
  • Experience of working in a global technology administration or business office environment is an advantage
  • Demonstrable track record of attention to detail, getting results and delivery of improvements
  • It is essential that the candidate has a proven ability to meet new challenges and assimilate information
  • Excellent interpersonal, written and verbal communication skills and the ability to be able to communicate and influence at an appropriate level Strong Microsoft Office skills including Microsoft Excel (Pivots), PowerPoint and Outlook
  • Ability to become quickly proficient in several in-house systems
  • Excellent written and verbal communications communication skills
  • Excellent organizational skills, ability to work under pressure and prioritize within tight deadlines while maintaining total accuracy
22

Business Office Analyst Resume Examples & Samples

  • Researches, collects and evaluates data necessary to meet project reporting and evaluation requirements including scope, schedule and budget
  • Prepares a variety of reports covering budget status, forecast reports and other management requirements
  • Prepares engaging, informative, and well-organized presentations and communications
  • Facilitates meetings with teams across the IT department, including executive level participants
  • Performs in depth analysis of focus areas and provides recommendations to management
  • Partners with Project Managers and Business Relationship Managers
  • Works well in a team environment, sharing knowledge and lessons learned
  • 2-4 years experience
  • Intermediate computer skills and proficiency in Microsoft Word, PowerPoint and Outlook
  • General understanding of IT systems
  • Advanced proficiency in Microsoft Excel
  • Working knowledge of Microsoft Access and SharePoint
  • Working knowledge of ServiceNow and Tableau
  • Beginning proficiency in Microsoft Project
  • Intermediate skills in creating and maintaining process flow documents
23

Gcic Business Office Analyst Resume Examples & Samples

  • General understanding of industry standard software vendors, and software contract terms and conditions
  • Software Asset Tracking & License Management experience
  • Experience in corporate / supply chain business systems; Example: Software license / contract management, Procurement, Fulfilment and Order management
24

Hrss Finance & Business Office Analyst Resume Examples & Samples

  • Identify primary drivers for cost movements and variances observed, and ensuring recovery and costs are close to budgeted numbers and plan
  • Analyze YTD movements in both costs and headcount and business reasons, provide analytical insights into issues and concerns, escalate issues and propose management actions to mitigate risks
  • Provide deep analytical insights and recommend solutions or management actions to improve performance, resolve issues and/or mitigate identified risks
  • Support that the regional reporting, planning and forecasting inputs are completed on a timely and accurate basis - ensuring that effective approval disciplines are followed; ensuring good overall financial discipline and health
  • Provide variance analysis on HC movement, requisition control, generation of weekly/monthly HC reports
  • Contribute with input for business cases for investment projects
  • University Degree level; preferably with management accounting experience
  • At least 5 years of relevant experience preferred gained in a financial institution or shared services
25

Business Office Analyst Resume Examples & Samples

  • Coordinating individual program elements to ensure deliverables are met
  • As necessary, assist team members in preparing updates on projects
  • Prepare presentations
  • Update project management documents as required
  • Bachelor’s degree required; degree in Law Enforcement, Homeland Security, Emergency Management, Political Science, International Studies, or similar fields preferred, although proven work experience in these fields is qualifying with another degree
  • Project management credentials or similar experience preferred
  • Minimum 3 years’ of project planning experience in complex, dynamic environments
  • Have advanced proficiency with Microsoft Office products, and SharePoint
  • Have experience in managing/influencing organizations without influence across business lines and regional jurisdictions/locations
  • Be a poised team player who gain support from all levels of the organization, including senior executives
  • Excellent follow-up skills with attention to detail and ability to multi-task, have leadership presence, strong team-orientation and interpersonal skills, flexibility, and strong analytical skills
  • Proven ability to work independently and effectively in a complex environment with multi-location team structure
  • Excellent follow-up skills with attention to detail and ability to multi-task have leadership presence, strong team-orientation and interpersonal skills, flexibility, and strong analytical skills
26

Business Office Analyst Resume Examples & Samples

  • Comfortable working in a fast paced environment and meeting tight deadlines
  • Strong communications, influence, analytical thinking, strategic thinker, organizational skills and team work
  • Excellent organizational, written and verbal communication skills
  • Excellent follow-up skills with attention to detail and ability to multi-task, have leadership presence
  • Be a poised team player and confident leader who can instill confidence and gain support from all levels of the organization, including senior executives
  • Takes responsibility and demonstrates ownership of issues
  • Bachelor's degree or equivalent work experience preferred
  • Have advanced proficiency with Microsoft Office products, Access, and SharePoint
  • Fluency with Adobe Creative Suite
  • Minimum 3 years’ of leadership and project planning experience in complex, dynamic environments
  • At least 3 years of Design / Presentation experience to create images, charts and infographics that more effectively communicate key messages and which can be incorporated into presentations
  • Able to transform hand-drawn sketches or complex, busy designs into strategic slides
  • Experience designing templates and layouts
  • SharePoint experience required; including experience building and maintaining SharePoint pages, lists, and libraries
27

Business Office Analyst Treasury & Trade Solutions Resume Examples & Samples

  • Comprehensive understanding and awareness of appropriate corporate and regulatory policies
  • Experience in performing complex problem solving and business trade off decision analysis
  • Highly developed communication skills with ability to interact at all levels of the organisation
  • Analytic mind-set and strong Microsoft suite proficiency
  • Strong organisational and follow-up skills and the ability to multi-task effectively in a high-volume environment
  • Strong influencing skills and ability to work in an environment where priorities are frequently changing
  • Execution skills, seeks closure
  • Innovative mind-set and ability to identify creative solutions to problems encountered
  • Ability to work in pressurised environment and multi-task effectively