Business Office Manager Resume Samples

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R Muller

Raheem

Muller

964 Koss Lakes

Detroit

+1 (555) 208 0537

964 Koss Lakes

Detroit

Phone

p +1 (555) 208 0537

Experience Experience

San Francisco, CA

Assistant Business Office Manager

San Francisco, CA

Schultz Group

San Francisco, CA

Assistant Business Office Manager

Assist the Business Office Manager with ensuring the processing of charges, adjustments, refunds, payment posting and write offs are completed timely
Assist the Business Office Manager with managing the Medicaid pending application and conversion process to ensure timely resolution
Performs administrative functions for the Business Office and assists other departments as necessary
Manage cash collections, working in collaboration with collector to address
Works in collaboration with other departments and managers
Assist the Business Office Manager with overseeing the back end collections of A/R balances due from residents after discharge
Responsible for assisting the Business Office Manager with overseeing all aspects of the resident trust accounting system, including security of patient funds

Dallas, TX

Business Office Manager

Dallas, TX

Upton-Trantow

Dallas, TX

Business Office Manager

Management reporting and coordinating key management forums and reports. Assist senior manager or managers in effective management of their global organisation
Integrate into and work with other assistants in support of Human Resources team. Serve as a backup for other assistants, as necessary
Measures, evaluates performance of personnel under supervision. Establishes performance standards and directs departments/units in achieving those standards
Participates in performance improvement activities as assigned. Monitors staff error rates quarterly and provides feedback to staff
Manages/maintains Private Spend Worksheets and assists with Medicaid Pending Tracking
Develops strategies for improvement, implement improvements, monitor results and report results to key stakeholders on a regular basis
Supervise/manage/direct the selection, training, development, appraisal of personnel

present

Boston, MA

Engineering Business Office Manager

Boston, MA

Leuschke-Ullrich

present

Boston, MA

Engineering Business Office Manager

present

Ensure compliance to company guidelines and internal processes and recommend changes to improve the efficiency of scheduling, monitoring and reporting of engineering spend
Communicate daily with Actuation and Propeller Systems engineering and program leadership to monitor and manage all aspects of program cost, including labor, material, sourcing and other direct charges
Train program leadership or functional leadership on our engineering cost reporting tool set including the ES Engineering Finance Dashboard, the MAP including daily labor tracking, EVMS, etc
Work with engineering and program office to support the development of common tools, processes and training related to engineering cost control and monitoring
Work with Rockford site engineering manager and GM to finalize CFE related decisions, document decisions and gain agreement, update budgets each month and provide communication monthly to each PM for distribution to the teams
Work with engineering leadership to design the annual Policy Deployment Improvement Targets and associated action plans
Analyze engineering cost trends and provide forward guidance to maximize performance & minimize variances

Education Education

Bachelor’s Degree in Honesty

University of California, San Diego

Bachelor’s Degree in Honesty

Skills Skills

Maintains and updates knowledge of patient accounting best practices by contact insurance and reviewing communications
Reads and understands hospital policies and procedures
Participates in education and other training
Attends and contributes to staff meetings
Maintains Quality Improvement Program goals and objectives and defined by director
Maintains knowledge of department and hospital safety policies and procedures
Maintains knowledge of department and hospital security policies and procedures
Participates in performance improvement activities as assigned. Monitors staff error rates quarterly and provides feedback to staff
Reduces and controls environmental hazards and risks
Takes actions to prevent accidents and injuries

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Belfast CSC Business Office Manager Resume Examples & Samples

Business management and administration experience. Track record of delivering results and meeting financial budget plans
Significant knowledge base in Resource and Location Strategy and experience of coordinating and managing site migrations
Previous experience of managing people both directly and indirectly (matrix), locally and across diverse locations
Experience of working with local government organisations on the identification, agreement sign-off and recovery of government incentive opportunities
Experience of working and leading within a programme environment where effective senior level communication, metrics and reporting and risk management have been critical to achieving a successful outcome
Ability to use own initiative and take lead to devise creative solutions
Strong problem-solving skills and analytical approach
Strong risk and controls orientation
Strong measurement, metrics and reporting skills
Ability to build strong relationships as a trusted partner and work as part of a regional team
Strong influencing skills and ability to work in a complex matrix environment
Able to influence effectively at all levels of the organisation

CSC Business Office Manager Resume Examples & Samples

Demand & Supply
Risk and Controls
Talent and People management
Stakeholder Management
To work with the EMEA CSC Lead, Site Heads and Senior Management Teams on the execution and implementation of the regional site strategy provide programme management oversight and work stream implementation plans
To develop and roll out a process for measuring the success of site strategy implementation through a set of metrics and scheduled reporting to the site Clients and Stakeholders
To partner with the Governance, Risk & Controls Lead on the implementation and coordination of EMEA CSC Risk & Controls standards, processes, execution and reporting
Support EMEA CSC Lead in all business administrative items
To work closely with Site Heads who are responsible for both site deliverables but also in the key areas as described in the job background
Working with the Citi’s local government relationship manager on the identification of government incentive opportunities, subsequent contract drafting & execution and recovery of eligible funds. Working with the Site SMT and functions (Legal, Human Resources and Finance) to ensure that available incentive opportunities are fully leveraged
To work with the Site Head on the identification and engagement of site End-Clients / Stakeholders. To baseline Client satisfaction of the centre through Client Surveys, identify opportunities to improve service delivery and reassess progress on an appropriate, periodic basis
To work with the Site Head and local/regional CRS Manager on the development and implementation of the site capacity management plan. To work regionally with CRS / RLS on the validation of capacity requirement projections, raising risks & issues as appropriate
Experience of leading and managing within a business office environment, partnering with all levels of management and functions on site strategy execution
Experience of coordinating and managing migrations
Experience of leading process improvement / process re-engineering initiatives with proven success and positive outcomes
Experience of working and leading within a programme environment where effective senior level communication, metrics & reporting and risk management have been critical to achieving a successful outcome
Excellent interpersonal, communication, and time management skills
Strong organizational skills and the ability to multi-task effectively in a fast-paced environment
Strong ability to use own initiative and take lead to devise creative solutions
Strong measurement, metrics & reporting skills
Ability to build strong relationships as a trusted partner and work as part of a regional and global team
Candidates will be considered for the role provided they have the necessary skills and experience

Business / Office Manager Resume Examples & Samples

3-4 years of experience in managing operations
Able to enter data
Able to generate proposals
Well-spoken
Well-written
Self-efficient
Fluent with Microsoft Office
Able to be an intricate part of a team
Knowledge of Adobe Photoshop & Illustrator

IT Business Office Manager Resume Examples & Samples

Demonstrated ability and understanding of banking or financial services business areas
Proven experience with coordinating and liaising across technology and business functions
Strong presentation and communication skills
Should have participated in, and be familiar with, SDLC and Agile (Scrum) project methodologies
Must maintain professional knowledge and relationships with the UMB ecosystem
Proven credibility with solutions teams, business owners, and management
Leadership experience throughout the software development lifecycle
Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects and rapidly changing priorities
Ability to communicate with business users at all levels
Experience with large-scale applications in a leadership role
Proven effective teaming and inter-personal skills
The ability to work on multiple projects/tasks at once and operate in a dynamic, fast-paced, team-oriented environment and possess organization skills to balance and prioritize work
Proficiency with MS Office product (i.e. Word, Excel, PowerPoint, Visio, and Project)

Business Office Manager Resume Examples & Samples

Manages staff in consultation with director determining workloads, schedules and in establishing priorities; effectively recommending new hires and terminations to director; conducting performance evaluations; effectively disciplining staff; tracking attendance; and, implementing policies and procedures
Performs quality assurance reviews on accounts and information such as incorrect billing, incorrect verification flags, and inappropriate use of datamailers; determines whether additional training is required or if corrective actions are necessary. Performs quality assurance on posting, adjustments and credit balances
Works with Director to plan and implement workflow enhancements with other departments. Works effectively in maintaining accurate records including remittance advice and correspondence. Assures the claims acceptance process and audit lists needed to track billing errors and resolve them. Works with staff to report timely system problems and assists the director in identifying system application problems and does testing of new software versions, training staff on new systems
Resolves problems and complaints requiring management attention such as account errors, patient complaints and complaints from other departments in a professional manner, escalates as appropriate to director
Prepares statistical, Performance Improvement Q.A. for director and provides detail reporting of cash collection by individual and provides feedback to staff on improvement needs
Assists in developing and when approved implementing policies and procedures for the assigned areas of responsibilities
Contributes to the efficiency and effectiveness of the department’s service by offering suggestions and participating as an active member of a work team and making recommendations to the director
Conducts training regarding collections and posting functions for staff assigned to perform these functions. Coordinates regular staff meetings with director and staff
Maintains and updates knowledge of patient accounting best practices by contact insurance and reviewing communications
Reads and understands hospital policies and procedures
Participates in education and other training
Attends and contributes to staff meetings
Maintains Quality Improvement Program goals and objectives and defined by director
Maintains knowledge of department and hospital safety policies and procedures
Maintains knowledge of department and hospital security policies and procedures
Participates in performance improvement activities as assigned. Monitors staff error rates quarterly and provides feedback to staff
Assists in monitoring and provide feedback to assure compliance
Demonstrates flexibility with work schedule changes as need for operations and communications
Adheres to hospital dress code and assures staff compliance to dress standards
Reports for duty and scheduled and assures staff compliance with attendance policy
Reports for duty on-time and assures staff compliance to policies
Adapts to the staffing needs of the hospital and reduction in staff as needed to reduce personnel expense
Embraces changes in department as required and directed and provides reassurance and support to staff during change processes
Promotes a caring and considerate environment
Enthusiastic team member encourages others in a supportive manner
Practices self-control during periods of stress

Business Office Manager for Citi Private Bank O&T Resume Examples & Samples

Minimum 7-10 years in relevant business office project office leadership experience
Proven experience in driving large scale program governance
Expertise in excel and good with numbers
Excellent PowerPoint and storyline/illustrative skills
Ability to work under high pressure and extraordinary mindfulness to deadlines
Excellent verbal and written communication and inter personal skills
Be a team player and have a great work ethic
Familiarity with Citi Financials and systems a plus (PTS, Renault etc.)

Business Office Manager Resume Examples & Samples

Bachelors Degree in recreation or business administration
2 or more years of experience in identifying, analyzing and reporting on trend, financial reporting and reconciliation and administration
Experience with multi-million dollar budgets
Excellent written and oral communication skills, solid computing and customer service skills, and CPR/First Aid Certification or ability to acquire within 90 days of hire
Strong computer and typing skills including proficiency in Microsoft Office programs including at minimum Word, Excel, Outlook and Power Point
Strong interpersonal and customer service skills including the ability to motivate others
Ability to effectively organize and prioritize work demands
Ability to work effectively with all levels of individuals both within HealthFitness and the client organization

Business Office Manager Resume Examples & Samples

Assist in implementing the day-to-day functions of the accounting department
Bill all Medicaid on the first business day of the month
Bill all new Medicaid approvals within 24 hours of receipt of the approval letter
Invoice HMO within 48 hours of discharging a resident
Invoice HMO on all residents, in-house at the end of the month, by the third business day of the next month
Invoice all co-insurance within 48 hours of receiving a remittance from Medicare
Make follow up calls on a weekly basis to insurance and private balances
Report Medicaid pending every Friday by 2:00 PM, where appropriate
Report cash collections by Friday at 2:00 PM, where appropriate
Post all cash on a daily basis
Post pharmacy key occurrence codes monthly
Implement written policies and procedures that govern the accounting functions of the facility
Assist in the establishment and maintenance of an adequate accounting system that reflects the operating cost of the facility
Assist in standardizing the methods in which work will be accomplished
Over sees the following

Business Office Manager Resume Examples & Samples

Lead and coordinate all aspects of the business office, including supervision of the billing, collecting, resident trust accounting, payroll and accounts payable functions
Responsible for the supervision, hiring and training of the business office staff
Responsible for coordinating and directing the day to day responsibilities of the business office staff
Ensures the business office functions are adequately staffed to minimize gaps in coverage
Responsible for all aspects of the resident trust accounting system, including security of patient funds
Oversee the patient billing system to ensure accuracy of patient account billing information, including coordination with other departments necessary
Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections
Responsible for front end collections of A/R balances due from residents while in-house (meets with residents and responsible parties upon admission and routinely thereafter to follow up on collections)
Responsible for back end collections of A/R balances due from residents after discharge
Manage the Medicaid pending application and conversion process to ensure timely resolution
Responsible for month-end closing of billing system in accordance with company policy and timelines
Responsible for timely processing of charges, adjustments, refunds, payment posting and write offs
Ensures patient bills and collection letters are processed accurately and timely
Provide Central Billing Office with additional billing information to clear claim edits and rejections
Coordinate responses to various audit requests
Ensures payroll records are processed accurately and timely
Ensures accounts payable invoices are processed accurately and timely
Coordinates and attends meetings as needed
Supervise/manage/direct the selection, training, development, appraisal of personnel
Provide leadership to others through example and sharing of knowledge/skill
Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience
Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience
Prior supervisor experience in a business office setting preferred

Engineering Business Office Manager Resume Examples & Samples

ACE focal for Actuation and Propeller Systems Engineering Rockford
Membership on the Actuation and Propeller Systems level ACE Council
Co-leadership on the Global Sourcing Council
Ownership of the Actuation and Propeller Systems standard schedules for all product groups
Actuation and Propeller Systems focal for United Technologies Product Introduction (UPI)
Analyze engineering cost trends and provide forward guidance to maximize performance & minimize variances
Ensure compliance to company guidelines and internal processes and recommend changes to improve the efficiency of scheduling, monitoring and reporting of engineering spend
Fully support UTAS ACE culture and seek out and drive continuous improvements
Ensure schedule and cost risk analysis and assist in defining mitigation strategies
Communicate daily with Actuation and Propeller Systems engineering and program leadership to monitor and manage all aspects of program cost, including labor, material, sourcing and other direct charges
Prepare executive presentations regarding Company Funded Engineering (CFE) efforts
Ensure that target and projected LE are accurate and in alignment
Preparation of various business presentations for internal and external customer review
Work with Rockford site engineering manager and GM to finalize CFE related decisions, document decisions and gain agreement, update budgets each month and provide communication monthly to each PM for distribution to the teams
Monitor and contribute to the identification of risks and opportunities as related to engineering CFE spend
Work with engineering and program office to support the development of common tools, processes and training related to engineering cost control and monitoring
Train program leadership or functional leadership on our engineering cost reporting tool set including the ES Engineering Finance Dashboard, the MAP including daily labor tracking, EVMS, etc
Maintain the engineering ACE board and SIPOC
Work with engineering leadership to design the annual Policy Deployment Improvement Targets and associated action plans
Aerospace Engineering development process experience
EVMS management experience
ACE associate
Leadership/management experience
Global sourcing experience

Assistant Business Office Manager Resume Examples & Samples

Responsible for the pending Medicaid application process including identification of all pending/recertification files, incomplete 3008 forms, timely completion of PASRR II assessments, citizenship issues, unsigned documents, missing financial information, evaluation of income & asset levels for potential admissions and residents already admitted
Determine appropriate actions needed to resolve applicant status if ineligible
Assess high risk direct admit No Payer - Medicaid Pending with Executive Directors and Admission Directors through the pre-admission screening process
Assist with all levels of Disability application processes including assistance w/web based application and phone interviews
Ensure effective processes are in place for processing Pending Medicaid application, recertification documentation and tracking the status of open pending Medicaid applications
Troubleshoot previously denied files including obtaining previously unattained documentation, including initiating an appeal within the time restraints attached to appeal limits per state protocol
Communicate with government agencies when needed
Stay abreast of State updates to Skilled Nursing Pending Medicaid updates-communicate to Business Office Manager
Determine and discuss the need for Medicaid service companies/attorney offices to address income levels, asset levels, Qualified Income Trust needs and Guardianship needs with Responsible Party alert Business Office Manager
Recommend to Executive Director and Business Office Manager when a 30 day notice should be considered to any resident or designated representative when non compliance with submission of documentation needed to complete the Medicaid application process as required by Department of Children and Families, Social Security Administration and other regulatory agencies
Analyze the status of all Medicaid pending account balances and develop strategies for resolution of outstanding balances
Record daily collection of cash receipts and deposit to appropriate accounts
Prepare deposits, posting entries in the accounting system
Establish and maintain communication with resident, family members and others responsible for payment for resident care services. Assure all are kept current about account status
Analyze account activity and prepare interest calculation and summary reports
Generate timely billing of payor classes
Responsible for the generation and submission of all network and insurance, claims, statements on a timely basis
Produce UB92’s for all Medicare and contract resident as well as for Medicare demand billings
Complete month end close in a timely manner
Keep AFA up to date with current provider/pay status
Adhere to established reporting procedures to ensure that the numbers balance
Maintain current and accurate computer data
Attend meeting and inservice training sessions, as appropriate
Adheres to facility policies and procedures and participates in facility quality improvement and safety programs
Embrace Consulate Health Care’s five core values of compassion, honesty, integrity, respect and passion, and incorporate them into one’s daily job function
Conduct oneself with the highest degree of honesty and integrity in every interaction
Demonstrate a passion for caring as evidenced by interaction with co- workers, residents, families and visitors
May be trained and assigned to perform the Customer Care Liaison duties as needed

Business Office Manager Resume Examples & Samples

Experience in a health care facility business office, health insurance industry experience or related supervisory experience as would typically be obtained in four years
Knowledge of medical terminology and surgical procedures preferred
Basic bookkeeping and accounting knowledge
General office skills preferred
Strong interpersonal skills
Knowledge of insurance benefits and pre-authorization desired
Knowledge of office equipment, i.e. copy machines, fax machines
Must be knowledgeable in all phases of scheduling procedures
Ability to use personal computer and word processing software
Knowledge of Medicare and MediCal regulations
Knowledge of billing claim components

Business Office Manager Resume Examples & Samples

Prepare/invoice all Medicaid/9400 on the first business day of the month
Must receive a PASSAR ID within 24 hours of admission, where appropriate
Invoice all co-insurance within 48 hours of receiving a remittance form Medicare
Assist in reconciling bank statements as directed
Assist in preparing financial and statistical reports as directed
Perform functions of computer/data processor as necessary
Develop and utilize computer reports and output
Ensure that resident admission contracts are signed and appropriately filed
Assist in preparing payroll, time sheets, etc., as directed
Follow established resident fund accounting procedures. Provide each resident with a quarterly accounting of his/her funds

Business Office Manager Resume Examples & Samples

Supports the Managed Health Resources executives with advanced clerical functions, including managing and executing: Outlook calendars for the Vice-Presidents of the Division; handling phone calls to the VPs; setting up meetings with executive level participants for others in MHR as needed; onboarding of new hires; working with Human Resources on employee-related matters; working with Facilities Management, Real Estate and Interiors departments on space-related projects; and helping execute projects that support performance enhancement for the Division; and performing other projects and initiatives assigned by the VPs
Assists with composing correspondence regarding administrative matters and general policies
Handles VPs’ office and travel needs (i.e., booking for hotel, air, food, seminar, car rentals, and shuttles). Works with the staff assistants to process all paperwork (application for meeting attendance/travel expense), seminar registration, and check requests associated with the travel process
Is able to handle projects on own initiative, using judgment and coordinates actions as necessary to complete projects, (i.e., maintenance, office, workstation moves or catering for meetings/events). Must be able to work with accuracy and speed and to perform multiple tasks with frequent interruption
Must use good judgment and initiative to determine appropriate actions in non-routine situations when performing a variety of clerical and managerial tasks
Serves as central point of contact for inter- and intra-department interactions with the goal of keeping the staff organized and informed to proactively focus on areas of responsibilities
Responsible for general knowledge of Carolinas HealthCare System policies and procedures, serving as a go-to person when questions arise
Acts as a backup for front desk duty for the Division

Business Office Manager Resume Examples & Samples

Screen and prioritize all calls, visits and requests to meet with members of the Trapollo Team. Reviews, logs and prioritizes communications including phone, mail, email and other messages, and replies directly to general non-technical inquiries or brief correspondence, as appropriate
Maintains Leader/Team appointment schedule by planning and scheduling meetings, conferences, teleconferences, business dinners, and travel
Responsible for overall calendar management, requiring interaction with both internal and external executives and assistants
Prepares presentations, reports and other documents using word processing, spreadsheet and presentation software packages
Ensure all documents, letters, briefings and other materials are in final format, including but not limited to grammar, content, substance, and accuracy
Produces accurate and timely information by transcribing, formatting, inputting, editing, retrieving, copying and transmitting text, data and graphics
Attends staff meetings, records minutes and creates a summary of the meeting, highlighting the significant issues, distributing meeting minutes and documents, as assigned. Completes specific assignments that may require attendance at and documentation of other meetings
Prepares expense reports, memoranda, reports, spreadsheets and presentations, which may require the gathering of data from internal and/or external sources
First point of contact for Employee Relations calls, in person or on the telephone; answering or directing inquiries
Develop systems that organize and structure the work of the team. Organize and maintain files/records on all matters, as appropriate
Perform other general administrative tasks, e.g., maintaining electronic files and/or paper files in file room, ordering supplies, ordering catering, etc
Integrate into and work with other assistants in support of Human Resources team. Serve as a backup for other assistants, as necessary
Collaborates regularly with other executive assistants to maintain a master calendar for the human resources team
Act as a liaison with internal and external business units and other Cox divisions
Assist with dissemination of internal communications, as needed
Coordinate special projects, as assigned, arranges materials and relevant information for project or person
Accounting/financial functions to include; Billing/Invoicing, generating Purchase Orders & Bill of Sales, payroll, Accounts Payable, Accounts Receivables, Bank Account Reconciliation, Remote Deposit Capture, Credit Review for New & Existing Customers, maintained business line of credit

Business Office Manager Surgical Services Resume Examples & Samples

Plans and conducts periodic staff meetings, assigns staff to departmental and staff development needs and is responsible for employee training and education to develop personal and career goals
Coordinates monthly staff schedules and PTO requests to ensure they are managed appropriately and consistently meeting the needs of the department and monitors time and attendance for responsible units
Insures all evaluations are completed on time and counsels and disciplines employees in a timely, appropriate and effective manner; documenting appropriately
Supervises and provides direction to Surgical Services billing and information systems personnel
Participates in and evaluates effectiveness of departmental initiatives; assists Administration in the development of the annual and long-range planning process
Insures timely turn around of all recurring and one-time report requests and validates data to insure consistent report methodology and format
Monitors and reports on monthly budget variances and opportunities to improve performance
Assumes a leadership role with clinical leaders in goal development appropriate measurements for annual goals
Assists Leadership in managing development of annual capital and operating budgets and actively manages deployment of financial resources

Assistant Business Office Manager Resume Examples & Samples

Assist the Business Office Manager in all aspects of the business office department, including coordinating and performing billing, collecting, resident trust accounting, and other business office functions
Responsible for assisting, completing and prioritizing assigned duties from the Business Office Manager
Exercises discretion and use good judgment to ensure the business office functions are adequately covered as assigned by the Business Office Manager
Responsible for assisting the Business Office Manager with overseeing all aspects of the resident trust accounting system, including security of patient funds
Assist the Business Office Manger with overseeing the patient billing system and procedures to ensure accuracy of patient account billing information, including coordination with other departments as necessary
Responsible for assisting the Business Office Manager with overseeing patient accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections
Work and coordinate with the Business Office Manager to determine best practices for front-end collections of A/R balances due from residents while in-house, including meeting with residents and responsible parties upon admission and routinely thereafter to follow-up on collections
Assist the Business Office Manager with overseeing the back end collections of A/R balances due from residents after discharge
Coordinate with the Business Office Manager to determine when to escalate collection efforts to the Executive Director or Legal Department by exercising sound judgment and analysis of the collectability of the account
Assist the Business Office Manager with managing the Medicaid pending application and conversion process to ensure timely resolution
Assist the Business Office Manager with overseeing month-end closing of billing system in accordance with company policy and timelines
Assist the Business Office Manager with ensuring the processing of charges, adjustments, refunds, payment posting and write offs are completed timely
Assist and coordinate with the Business Office Manager to ensure patient bills and collection letters are processed accurately and timely
Assist the Business Office Manger with providing the Central Billing Office with additional billing information to clear claim edits and rejections
Assist the Business Office Manager with coordinating responses to various audit requests
Work with the Business Office Manager to coordinate and attends meetings as needed
Participate in proactive team efforts to achieve business office department and company goals

Business Office Manager Resume Examples & Samples

1 year of management experience required
Professional experience in hospital environment preferred
Experience in the billing and collecting of patient accounts preferred

Business Office Manager Resume Examples & Samples

Computer skills - demonstrates proficiency in computer applications as required
Demonstrated understanding of accounting principles
Proficiency in computer applications, including medical accounts receivable systems
Knowledge of CPT/ICD-9/10 coding, managed care payers, and medical terminology

Assistant Business Office Manager Resume Examples & Samples

Performs and coordinates all collection efforts with the nursing home Administrator
Maintains accurate records of payor sources, addresses, telephone numbers, etc.; explains bills to residents as necessary and maintains appropriate back-up records
Reconciles room and board to monthly census
Maintains effective communication with residents, families, facility staff and business office staff members

Business Office Manager Resume Examples & Samples

Records cash receipts in the proper company or resident account
Maintains necessary billing and financial information on resident business files
Maintains resident trust accounts and balances monthly
Accumulates records from the department managers and accomplishes the month-end closing, reporting all necessary information for the Corporate Office
Maintains system for recording accounts receivables
Knowledge of reimbursement system, allowable services and documentation required so billings are accurate
Maintains confidentiality of all information
Must be able to meet strict deadlines for billing and reporting

Business Office Manager Resume Examples & Samples

Reviews Ancillary Gross Charges, laboratory, radiology, equipment rental, pharmacy, and supply charges daily
Maintains charge master for new charges
Reviews medical record, UDS record submission, and RGN billing statement for consistency and accuracy
Complete daily IRF-PAI audits
Follows up with insurance plans on patient eligibility
Works with patients on self pay and payment plans as necessary
Works with patients and families in gathering information to apply for Medical assistance and other financial benefit programs
Supervises and verifies account postings for accuracy and completeness
Utilizes RGN to run Accounts Receivable Reports as needed
Monitors CMI and FIM scoring for trending changes
Make patient deposits including posting payments and adjustments to patients accounts in RGN
Completes various journal entries and assists in month-end closing process
Assists with monitoring accuracy of charge capture procedure for ancillary services as needed
Verifies accuracy of patient demographic information as well as any necessary preauthorization numbers
Assists Controller with various expense analysis, charge analysis, and cost report preparation as needed
Verifies and approves of adjustments in ledgers for contractual adjustments and bad debt
Responsible for maintaining confidentiality of all patient information while performing charge review functions
Bachelors Degree in Accounting or related field
Must be able to deal professionally with patients, physicians, visitors, and the general public
Must possess a high degree of analytical ability and strategic thinking

Assistant Business Office Manager Resume Examples & Samples

Assists in managing Business Office operations to effectively meet established productivity standards for the department
Assure billing functions are completed timely and in accordance with UHS Policy and Procedures
Manage cash collections, working in collaboration with collector to address

Business Office Manager Resume Examples & Samples

Maximizing cash flow through efficient billing and collection processes
Office support duties for Executive Director
Maintaining the Human Resources/Payroll and accounting system
Assist with resident move ins and tours
Requires 1 to 3 years bookkeeping and administrative experience. Requires working knowledge of financial statements and automated financial software
Knowledge of accounting procedures to maintain petty cash, resident fund, payroll, accounts payables and receivables

Business Office Manager Resume Examples & Samples

Overall operation of the business office
Administers Human Resources programs and maintains personnel records
Payroll, Accounts payable, accounts receivable, petty cash, resident funds and cash receipts
Complies with regulatory requirements related to resident and employee administrative records
Requires 1 to 3 years bookkeeping and/or HR administrative experience
Knowledge of accounting procedures and financial software to maintain petty cash, resident fund, payroll, accounts payables and receivables
Knowledge of payroll procedures and payroll software

Assistant Business Office Manager Resume Examples & Samples

Assist with coordinating and processing ancillaries, census, interim and private advance billing, month end billing and related activities, adjustments, private spend down UDA-s, admission files, refunds, and adjustments
Processes information according to predetermined deadlines
Assist with meeting residents and/or responsible parties to review financial obligations, collect private funds, and assist with other financial related paperwork, primarily at time of admission or upon payer change
Assist with processing and monitoring of all Resident Fund procedures
Assist with the accounts receivable collections of past due accounts, making collection calls, sending letters, direct deposit processing and documenting collection activity in collection module. Prepare for and attend AR reviews as requested
Assist as needed with Medical Assistance Application process and MA Pending UDAs
Assist in responding to SARSU biller questions and requests

Bod-business Office Manager / Director Resume Examples & Samples

Daily involvement and participation with all billing responsibilities to include: collections, AR, unbilled, days outstanding, etc
Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
Must have at least 3 years’ experience as a hospital business office director or supervisor

Business Office Manager Resume Examples & Samples

Daily monitoring and reporting on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO
Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met
Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports and approves agency invoices
Leads and provides operational directives for all Business office activities related to the claims management and collections of the facility’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
Must have at least 3 years’ experience as a healthcare business office director or supervisor
Experience with commercial insurance and patient accounts required

Business Office Manager Resume Examples & Samples

Associates’ or Bachelor’s degree required and/or equivalent combination of education and experience
Supervisory and operational experience
Knowledge of Microsoft Office Suite including Excel, and MRI/Property Management Software
Skills in communication, customer service and leadership
Ability to address inquiries or complaints, multitask, work independently and be detail oriented

Business Office Manager Resume Examples & Samples

A minimum of 2-3 year experience in a healthcare billing in long term care/skilled nursing environment is required
Bachelor's or Associate's degree from accredited college with specialization in business or accounting is preferred
Solid leadership and relationship/team building skills- prior leadership/supervisor experience strongly preferred

Business Office Manager Resume Examples & Samples

Professional and organized with stellar time management
Solid hands-on experience with medical billing including medicare and managed care billing required
Motivated with a can-do attitude: creates and fosters a positive work experience for self and others

Business Office Manager Resume Examples & Samples

Manages the accounts receivable functions for the hospital and the Business Office departmental budget
Maintains satisfactory financial condition and operating results
Maintains and reviews the Hospital charge master, and assures accuracy and appropriate use
Manages the daily operations of the Business Office
Represents the Business Office in hospital matters when appropriate, and maintains required financial reports and quality targets
Assumes and/or performs all duties and responsibilities as outlined or requested by Administration, or next levels of organization hierarchy
Provides continuing education of the Medicare, financial reporting and accounts receivable management
Provides leadership for Business Office staff
Collaborates with hospital personnel and medical staff to ensure optimal patient care
Promotes a positive working environment and guest relations
Takes minutes of weekly Business Office meetings and submits them in a timely manner to the Corporate Director of Business Services
Promotes safety by attending mandatory in-services and complies with all safety measures initiated by the facility

Business Office Manager Resume Examples & Samples

Familiarity with business and medical terminology
Knowledge of accounting principles thorough knowledge of insurance billing and collections procedures
Sound oral and written communication skills
Basic personnel management skills desirable

Business Office Manager Resume Examples & Samples

Management reporting and coordinating key management forums and reports. Assist senior manager or managers in effective management of their global organisation
Driving key projects
Financial governance including Headcount reporting/analysis, involvement in budget process, monthly variance analysis, accrual management
Organising key employee engagements and drive People Strategy initiatives
Manage the ICSA portfolio for MSST in Asia and ensure the requisite inter affiliate agreements are established and maintained
Drive communication strategy
Proven experience in business operations, business office, finance, planning, financial control or technology project management
Very strong experience with Excel, PowerPoint, SharePoint, Collaborate
Highly competent and detail oriented in executing tasks
Proven ability to execute against tight timelines, strong organisation and follow up skills

Business Office Manager Resume Examples & Samples

Work requires the analytical ability to gather and interpret data in situations where the information or problems may be difficult or complex
Strong leadership, human relations, communications, and problem-solving skills are requisite. The ability to work under time pressures and manage multiple activities at one time is essential
Work requires the ability to use various office machines, including copier, telephone, fax machine, typewriter, computer or similar devices. Demonstrated proficiency with Microsoft Office preferred

Business Office Manager Resume Examples & Samples

Directs processing of accounts receivable, adjustments/refunds, private and third party agencies, census information, ancillaries, cash deposits, and posting as applicable
Meets with, or ensures that another staff member meets with, all residents/responsible party upon admission and throughout the stay to explain financial obligations and paperwork; audits new admission files to ensure completeness and accuracy
Meets with, or ensures that another staff member meets with, all residents/responsible party upon discharge to explain any remaining financial obligations
Manages/maintains Private Spend Worksheets and assists with Medicaid Pending Tracking
Manages all month end processes, which include completion of data entry, review and correction of edits, and census reconciliation
Manages accounts receivable collections for past due resident accounts; ensures timely filing of Medicare, Medicaid, and insurance claims
Provides written Past Due Report concerning resident accounts to the Administrator, prepares for and attends A/R review meetings, documents collection Activities
Recommends and prepares accounts for outside collection agencies, attorneys, and write off as applicable
Coordinates documentation for internal and external auditors. Assists Administrator and accounting dept. with resolving G/L variances
Supervises, organizes, evaluates, and monitors business office operations and staff, including Assistant Business Office Manager, Bookkeeper and receptionists, as well as delegates administrative authority, responsibility and accountability to other office personnel as necessary
Concerns his/herself with the safety of all Nursing Center residents in order to minimize the potential for fire and accidents. Also, ensures that the Center adheres to the legal, safety, health, fire and sanitation codes by being familiar with his/her role in carrying out the Center's fire, safety, and disaster plans and by being familiar with current MSDS
Assists with patient programs as requested
Performs other duties as requested

Regional Business Office Manager Resume Examples & Samples

High school diploma or equivalent required. Post-secondary education in IS, Business or related field preferred
Minimum of two (2) years office management and supervisory experience. Healthcare, home care and/or medical billing environment preferred
Excellent interpersonal skills including excellent verbal and written communication skills
Very strong IS experience and ability to adapt rapidly to different systems and software with proficiency
Ability to promote understanding of complex systems/processes and effectively train others
Ability to perform analysis and respond appropriately to findings and conclusions

Credentialing & Business Office Manager Resume Examples & Samples

Direct and manage center medical staff services and credentialing plan
Knowledge of Joint Commission requirements as well as CMS. He/She will work closely with Administrator
Must have strong organizational skills, ability to prioritize duties, ability to function independently, effective teamwork skills, excellent communication, ability to prepare organized reports, and computer knowledge
Be knowledgeable of company Medical Staff Bylaws and Governing Body Bylaws, Medical Staff Rules and Regulations and facility credentialing policies
Professional with training/experience in medical staff services and credentialing for the ambulatory surgery setting; certification in medical staff services and credentialing preferred
Must have Business Office and medical Background, able to make spreadsheets and strong skills in Microsoft and Excel
Professional license or certification preferred in medical staff services and credentialing. Active membership in professional credentialing association preferred

Business Office Manager Resume Examples & Samples

Supervise inpatient/outpatient charges, posting, billing and collection operation, ensuring all policies and procedures are complied with
Ensure that accurate and timely billing is done by staff members and establish controls to ensure appropriate submission, billing and payment cycles
Supervise procurement of insurance and financial obligation information on patients' ability to pay for treatment; coordinate with Credit and Collection staff on evaluation of patients' insurance coverage and whether patients' benefits are exhausted; screen and review applicants to determine free-care allocations for self-pay patients
Monitor activities with collection agencies, insurance, admitting, patients and physicians; establish procedures for follow-up on third-party approvals, billing and collection of overdue accounts
Maintain internal control over accounts receivable and cash receipt functions
Keep current on reimbursement billing procedures of third party and private insurance payers
Provide information to external auditors and coordinate preparation of departmental financial reports

Assistant Business Office Manager Resume Examples & Samples

Responsible for calls to Residents' insurance companies and claims follow up
Must be comfortable making collections calls and meeting with families to answer questions in regards to bills,statements, Medicaid qualifications
Ensuring efficiency of A/R systems and processes

Floating Business Office Manager Resume Examples & Samples

Overall functions and control within the community business office
Accounts payable, accounts receivable, petty cash, resident funds and cash receipts
Strong organizational and analytical skills; oral and written communication skills
Working knowledge and ability to apply professional standards of practice in job situations
Requires 3-5 years bookkeeping and administrative experience. Requires working knowledge of financial statements and automated financial software
Must have experience in Long Term Care or SNF. Medicare, Medicaid and Insurance billing experience required
Must type 40-50 wpm and be proficient in the use of one or more types of office equipment, including personal computer word processor and related software
Must live near a Five Star Community and be able to Travel to any community and act as an interim for extended periods of time

Credentialing & Business Office Manager Resume Examples & Samples

Knowledge of Joint Commission requirements as well as CMS
He/She will work closely with Administrator
Must have strong organizational skills, ability to prioritize duties, ability to function independently, effective teamwork skills, excellent communication, ability to prepare organized reports, and computer knowledge. Be knowledgeable of company Medical Staff Bylaws and Governing Body Bylaws, Medical Staff Rules and Regulations and facility credentialing policies
Must have Business Office and medical Background, manager experience, able to make spreadsheets and strong skills in Microsoft and Excel. Must have experience in analytical and accounting. Must be a multi-tasker

Business Office Manager Resume Examples & Samples

Responsible for the billing and collection of private pay, insurance and Medicare accounts
Complete month-end closing and review monthly financial statements
Provide support to leadership team on capital projects
Maintain specific processes for the collection and maintenance of patient data, which includes patient statement accuracy, confirming billing accuracy and patient demographic information
Coordinate with Medicare agencies and clinical staff to ensure billing is submitted accurately
Assist the Administrator with managing RRC operations by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the facility
Manage and direct all accounts receivable, to include pursuit and follow-up of unpaid balances
Ensure correct coding of accounts payable and accrue expenses as needed
Responsible for accrual preparation and analysis of general ledger and monthly operating statements
Serve as RRC "manager-on-duty" on a regular basis
Manage on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration
Ensure employee files are maintained in accordance with policies and procedures as well as federal, state, and local regulations
Manage supply/inventory management and purchasing

Assistant Business Office Manager Resume Examples & Samples

Handles and prepares food in accordance with sanitary regulations
Meets required meal schedules
Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights

Business Office Manager Resume Examples & Samples

Active collections of all aging accounts while also collecting current cash
Meet with families to answer questions about bills, statements, Medicaid qualifications
Perform month-end close
Health Plans (Medical/Dental/Vision)
Paid Vacation & Sick Time
Select Paid Holidays
401k

Business Office Manager Resume Examples & Samples

Observes conditions and reports changes in condition to RN
Contributes to establishing individualized resident goals
Assists in developing interventions to achieve goals
Communicates pertinent data to RN and/or physician
Documents accurately and thoroughly
Contributes to an environment that is respectful, team-oriented, and responsive to the concerns of the staff, residents and families
Enhances nursing practice by attending all mandated in-service programs
Maintains confidentiality and protects sensitive Protected Health Information (PHI) at all times

Assistant Business Office Manager Resume Examples & Samples

Must be comfortable making collections calls
Above-average Excel spreadsheet proficiency
Manage resident finances
Require Experience
Reads, writes, speaks and understands the English language
Prior Medical Billing experience preferred
Comprehensive on-the-job training provided

Business Office Manager Resume Examples & Samples

Office Management: 1 year
Short and Long Term care in Skilled nursing facility: 1 year
Medicaid, Medicare, Private: 1 year
Office Manager: 1 year
Management: 4 years
Accounting Hospital setting: 1 year

Assistant Business Office Manager Resume Examples & Samples

Assist residents and families with gathering of documentation and completion of Medicaid applications
Follow up on Medicaid applications weekly with families and caseworkers
Work with MDS and CBO to prepare and submit Medicare and Medicaid claims timely and accurately
Maintain necessary billing and financial information on resident business files
Accumulate records from the department managers and accomplish the month-end closing, reporting all necessary information for the central Office
Perform and coordinate collection efforts with the nursing home Business Office Manager and Administrator
Maintain accurate records of payor sources, addresses, telephone numbers, etc
Explain bills to residents and families as necessary and maintain appropriate back-up records
Maintain system for recording accounts receivables
Reconcile room and board to monthly census
Maintain confidentiality of all information
Maintain effective communication with residents, families, facility staff and business office staff members
High school graduation or G.E.D
One to two years’ experience in accounts receivable or bookkeeping is preferred in the long term care or healthcare industry
Experience with TX Medicaid is preferred
Knowledge of adding machines and computer software required
Good interpersonal skills needed to effectively work with residents, families and outside agencies

Assistant Business Office Manager Resume Examples & Samples

Screens, examines and evaluates patients, including history, systems review, and application of appropriate tests and measures, synthesis information and interprets examination findings in order to establish a diagnosis, identify impairments, determine the predicted level of improvement and the time required to achieve it, identify precautions/contraindications and design and plan of care. Develops appropriate treatment goals and methods in collaboration with the patient and caregivers, implements the occupational therapy treatment plan, and completes all related documentation and record keeping regarding these services. Services include but are not limited to application of therapeutic techniques in areas such as cognitive skills, muscle strength, coordination, endurance, mobility, perceptual abilities, sensory awareness, sitting and standing tolerance, balance, activities of daily living, joint protection, work simplification, orientation and/or?physical agent modalities
Supervision of Occupational Therapy Assistants, temporary licensees, students and support personnel in accordance with state licensure requirements and professional standards
Attends and contributes to patient care, staffing conferences and other related meetings
Consults with and/or makes referrals to other disciplines, agencies in order to address the comprehensive needs of the patient
Puts patient service first: ensures that patients and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights
Designs, fabricates, fits and/or applies adaptive devices, and trains patients in the use of adaptive devices including orthotics and prosthetics

Assistant Business Office Manager Resume Examples & Samples

Possess the ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the general public
Be a minimum of 18 years of age and of good moral character
Knowledgeable of office and accounting machines, as well as laws, regulations and guidelines pertaining to facility operation
Ability to work harmoniously with personnel
Ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality patient care and maintaining a sound operation
Knowledge of business transactions, accounting and credit functions
Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle patients based on whatever maturity level they are currently functioning
Possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices
Must have knowledge of a variety of computer software applications
Must be in good standing with the Federal Government
Have an obligation to inform your supervisor if you are on any government exclusion list

Business Office Manager Resume Examples & Samples

Payment Processing, Reconciliation, and Reporting
Account Adjustment and Reconciliation
Accounts Receivable Month-end Closing
Accounts Receivable Monitoring and Analysis
Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll
Staff Training and Professional Development
Supervising of Assigned staff as Required (including Accounts Receivable Assistant, Human Resources, Accounts Payable Assistant, Payroll Assistant)

Regional Business Office Manager Resume Examples & Samples

Revenue Management and Accounts Receivable oversight for centers within region including billing and collection practices/guidelines
Ensure timely and accurate billing, enforcement of collection practices/guidelines and compliant approval for revenue adjustments and bad debt write-offs
Provide training/reinforcement on all business cycles including Census management and A/R. A/R training to include PCC, FI electronic claim submission/remittance programs, state specific Medicaid billing systems, EMDEON and electronic upload of ancillary files
Prepare ad hoc analysis in order to provide needed financial insights to assist in AR/Collection performance of each center
Support of the Business Office Manager and Administrator in the interview process of any new hire in Business Office
Monitor the Medicare Bad Debt Process including the review of completed logs and backup documentation
Monitor for the integrity of the Resident Trust Account
Provide support for weekly Utilization Review meetings and month end closing process
Participate in the pre-survey reviews at center in preparation for yearly surveys and assist in resolution of a survey issues

Assistant Business Office Manager Resume Examples & Samples

Strong oral, written and interpersonal communication skills
Ability to work collaboratively with a diverse community
Possess basic computer skills (knowledge of Microsoft Office suite and data entry)
Willingness to be flexible with tasks and work schedule
Proven ability to organize and prioritize tasks; and
General office experience
A bachelor’s degree, or equivalent combination of education and experience
Experience working in a fast-paced higher education and/or Division 1 Intercollegiate Athletics office; and
Working knowledge of NCAA rules

Business Office Manager Resume Examples & Samples

Works accounts receivable as needed and follows up on all accounts, individually as well as accounts with insurance companies
Responsible for the timely and accurate completion of all financial statements for submission
Coordinate the Business Office so that the operation is most efficient for all concerned
Works closely with the Administrator to promote the utilization of the Surgery Center
Responsible for the accurate interpretation and implementation of the terms of contracts with all third party payers
Bachelor’s degree in related field and 5 years related experience required
Basic accounting procedures with some accounting background in a medically-related environment is required
Supervisory experience, extensive experience in accounts receivable and accounts payable is required
Computer experience, Excel, Word, Medical Billing Software and Applications is required

Business Office Manager Resume Examples & Samples

Following the monthly accounting calendar to ensure all financial data expectations and deadlines are met
Partnering with the Executive Director and other team leaders to form teams, encouraging strong team member engagement, morale and spirit
Clearly and professionally communicating and conveying information and ideas in a manner that engages the audience
Completing state-required training per regulations
Organization, time management, problem solving/resolution, and decision making
Written and verbal communications and a willingness to facilitate small group presentations
Financial/business principles

Assistant Business Office Manager Resume Examples & Samples

Office management experience preferred
Must be able to recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
Must be able to effectively manage and operate within budget

Business Office Manager Resume Examples & Samples

Must have a minimum of an associate's degree or equivalent experience
Two (2) years of office management experience preferred
Must be able to effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencie
Must be able to manage and oversee patient accounts
Must demonstrate dependable, regular attendance
Must be able to read, write, speak, and understand the English language

Business Office Manager Resume Examples & Samples

Directs the daily operations of multi-site/multi-practice business office to ensure accuracy and timeliness in all areas of responsibility including the handling of monies
Oversees the preparation of daily charge tickets and works with physicians on charge procedures, including consistent use of procedure codes. Coordinates revisions as needed to obtain fair reimbursement and identifies and resolves discrepancies
Ensures that daily, weekly, and monthly billing functions are accurately performed
Oversees all aspects of coding functions, including monitoring and interpreting insurance reimbursements and implementing procedures that ensure optimum reimbursement and compliance with regulations
Generates monthly management reports from medical accounts and receivable systems
Monitors aged balances of all accounts and ensures delinquent accounts are followed up
Prepares monthly financial analysis on accounts receivable, collection percentages, billing statistics, etc
Implements Reimbursement Policies and Procedures to maximize efficiency. Ensures compliance with appropriate industry regulations
Assists with budgetary activities under direction of Executive Director and Controller. Maintains and monitors departmental budget
Functions as a liaison between Central Business Office, practices, and administration on accounts receivable issues and questions and resolves problems accordingly
Works directly with sites to implement procedures to streamline business office operations and information flow
Supervises, through subordinate managers and coordinators, all business and front office staff within multiple practices

Business Office Manager Resume Examples & Samples

Provide finance documentation to Long Term Care companies as needed
Able to work independently or with little or no supervision
Knowledge of Medicare, Medicaid and other Insurance products
Proficiency in reviewing general ledger information and be able to analyze such financial data to provide useful information to the Continuing Care staff and Billing Department
Proficiency in Microsoft Office products and Vision
Possess refined interpersonal and telephone communication skills
Ability to maintain and understand information generated in an automated billing system

Business Office Manager Resume Examples & Samples

Ensures bills are sent in a timely manner
Ensures that collections are performed timely
Ensures that cash and adjustments are posted timely and accurately
Ensures that up front collections are performed
Ensures that patient portion is sent to agency timely
Maintains cash at 95% or more of Net Revenue
Communicates effectively with other departments to ensure maximum productivity and profitability for the hospital
Supervises all Business Office staff
Resolves patient financial complaints
Assists with reporting duties
Takes full responsibility when the Director is absent

Business Office Manager Resume Examples & Samples

Leads and provides operational directives for all business office activities related to insurance verification, accurate billing, claims management and collections of Patient Account Receivables to support the overall financial goals of the hospital
Knowledge of contracts with insurance carriers as well as contact reimbursements
Ability to interact with and work on cross-functional teams at the hospital
Review all statistical reports to monitor trends, identifies deficiencies and implements action plans as necessary
Responsible for key indicators for AR days, cash collections goals and cash posting
Defines and provides the necessary support and leadership to achieve departmental goals and objectives

Business Office Manager Resume Examples & Samples

Minimum of five years Business Office management experience, three as a department manager
Proficiency in ICD coding and ability to use computer automated Practice Management systems
Experience working with all types of third party payers. (HMO, PPO, Medicare/Medicaid, etc.)

Assistant Business Office Manager Resume Examples & Samples

Bachelor’s degree preferred
5 years’ experience
Demonstrates competence in management and leadership skills to develop and implement organizational strategies and opportunities for improving hospital growth
Maintain current knowledge and adhere to appropriate regulatory standards such as Joint Commission, Medicare, Medicaid, and employment regulations
Numerical ability to analyze problems and develop accounting systems to accurately control financial activity at hospital
One year previous experience or some hospital clerical experience or medical terminology preferred
Forty-five (45) wpm typing skills required

ASC Business Office Manager Resume Examples & Samples

Manage business office staff & processes for two free-standing, single-specialty ASCs
Hire and provide orientation and training to staff
Evaluate employee job performance, counsel, and discipline as necessary
Conduct team meetings
Perform routine payroll duties
Provides direction and is knowledgeable on all aspects of team functions
Interpret and recommend actions based on ASC Key Performance Indicators and analytics for effective business and financial operations
Responsible for the Center’s operations within all legal, regulatory, and accreditation standards as it relates to the business office and medical records department
Responsible for accuracy of patient demographic and insurance information
Responsible for implementing and ensuring that all internal controls are in place
Participate in USPI EDGE program
Perform other activities as requested by the Center’s Administrator
Assume appropriate operational responsibilities as necessary
Work with other Center employees to ensure smooth and efficient flow of patients through the Center
Monthly and other reporting activities as required
Participate in Center’s Performance Improvement / Risk Management and Accreditation teams
Serve as leader & role model in establishing and enhancing work place culture supportive of USPI Mission Statement and Surgery Center service delivery expectations
A Bachelor's degree in a business or HIM related field, or additional experience in lieu of education
Minimum of three years business office management experience
Problem solving and decision making, communication, organizational, and management skills limited to specific accountabilities of the position
Time management in line with managing two locations geographically separated in Denver metropolitan area

Business Office Manager Resume Examples & Samples

Evaluate job performance, counsel and discipline as necessary
Establish and maintain personnel records
Implement current policies and procedures
Implement current USPI internal controls
Provide oversight, strategic direction and guidance to accomplish USPI and ASC revenue cycle goals
Responsible for all accounts receivable activities and ensure timely cash flow
Responsible for meeting CBO budget expectations
Ensure accuracy of net revenue reporting through analysis of billing practices and payer reimbursement
Participate in USPI''s EDGE program
Work with the ASC''s BOM and staff to ensure accurate and timely information is received at the CBO
Work with the ASCs and accountants to verify and understand the accuracy of net revenue and A/R reserves
Monthly and other reporting duties as required
Minimum 5 years supervisory and 3 years management experience required
Ability to strategically design and implement effective work flow and staffing plans
Expertise in ASC billing, Medicare compliance and manage care contract reimbursement
Ability to effectively communicate with senior management, ASC management, supervisors and CBO staff
Ability to provide a team oriented work environment

Business Office Manager Resume Examples & Samples

Administers Human Resource programs and maintains personnel records
Supervises reception staff
Assist with tours and resident move ins
Complies with regulatory requirements related to resident administrative records
Requires 1 to 2 years bookkeeping and/or HR administrative experience
Requires working knowledge of financial software and payroll software
Associates Degree in Business preferred

Area Business Office Manager Resume Examples & Samples

Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff, as deemed necessary
Ensure that all employment practices are administered fairly and without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status in accordance with applicable federal, state and local laws
Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies
Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents
Prepare and submit monthly resident billings for services provided
Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments
Monitor and manage the accounts receivable collection process
Pursue past due accounts persistently and maintain proper back-up documentation
Obtain and submit all required documentation to bill third party payers as per program/company guidelines
Maintain financial records including cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, and general ledger, as directed
Attend all required department head meetings and/or ensure there is Business Office representation at all “area” facilities. Attend seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions
Responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts
Verify that resident trust is accurately recorded
Provide statistics to audit and reimbursement for year-end processing
Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily
Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission
Perform Triple Check and complete exception report for the following
1-2 years: One (1) to two (2) years management/supervisory experience required

Business Office Manager Resume Examples & Samples

Bachelor’s degree preferably in business, finance or communications with 5 + years relevant work experience
Ability to work in dynamic environment and respond to changes with flexibility
Must be highly organized and process oriented
Must have highly effective written and oral communication skills; excellent organizational and people engagement skills
Excellent follow-up skills with attention to detail, ability to multi-task and to work independently and effectively in a complex environment
Proficient in MS Office Suite and SharePoint administration and maintenance
Strong team player demonstrating accountability & ownership of work assigned

Business Office Manager Resume Examples & Samples

Regulatory Compliance Pillar of Success
Strong written and verbal communications. Ability to document as required by regulations
Ability to effectively present information and respond to questions from Leaders, Colleagues, and the general public

Assistant Business Office Manager Resume Examples & Samples

Medicare: 1 year
Medical Billing: 1 year
Private Insurance: 1 year
Medicaid: 1 year
Accounting: 1 year

Business Office Manager Resume Examples & Samples

Provides leadership and direction related to the billing, coding and prior authorizations of professional services for physicians and mid-level providers who deliver patient care at forty different sites. Annual gross billing exceeding $85 million
Ensures the effectiveness and efficiency of the overall revenue cycle related to the patient services listed above, and that all efforts of the department meet compliance standards
Develops strategies for improvement, implement improvements, monitor results and report results to key stakeholders on a regular basis
Acts as liaison between business office and several centralized Allina departments, including Revenue Cycle Management, Compliance, Excellian/IS and Payer Contracting

Business Office Manager Resume Examples & Samples

A Bachelor’s Degree in accounting or a business-related area preferred; Associates Degree required; prior supervisory experience preferred
Strong mathematical and analytical ability is necessary; excellent organization skills required
Should have knowledge and experience with business office equipment such as PC’s, postage machines, copier/ printers, and calculators; and have, and experience and knowledge of Microsoft Office and Google applications
Must be organized and detail-oriented, with leadership skills and an understanding of good business office practices and procedures
Ability to exercise good judgment in making contingency decisions is required
Ability to maintain confidential information and to work well with other staff members and key volunteers is required
Incumbent must possess initiative and be reliable and resourceful, flexible, courteous, and a good team worker
Prepare and process all new hire paperwork, maintain branch personnel records
Maintain confidential personnel files and verify all personnel paperwork as it is communicated to Metro payroll
Assign Kronos (time & attendance) badges to new employees and assist branch leadership staff with Kronos training and timecard maintenance processing
Monitor, distribute and balance petty cash; secure and manage branch credit card distribution and usage
Balance daily transactions, complete daily bank deposits, and prepare cashiers daily cash drawers
Monitor the process of purchase orders and work with the corporate office to ensure timely payment of all invoices
Serve as branch liaison to Metro AR department; manage corporate and large contract invoicing and reconciliation processes; monitor program and membership receivables
Assist and work with child care administration as required
Verify daily all membership applications and banking change information for accuracy
Assist with branch fund raising campaigns as required
Provide excellent customer service by assisting Front Desk staff with telephone and in-person inquiries; answer telephones and give facility tours as requested; assist with program and membership sales and registration
Work with other leadership staff on branch special events, open houses and member-focused events
Monitor all functions as related to all technology systems
Maintain office equipment and arrange maintenance/ support as needed
Monitor office supply inventory and purchase as needed
Attend Business Operations Team meetings and all other association and branch leadership meetings as required

Business Office Manager CC Resume Examples & Samples

Prior Skilled Nursing Facility experience
Bachelors’ degree preferred
4-6 years business office manager experience in a Skilled Nursing Facility with multiple payers (MCR A, MCR B, Medicaid, Manage Care and other) and some general ledger/financial analysis experience

Bft Business Office Manager Resume Examples & Samples

Assists with ongoing business operations of the clinical program to drive the program’s ongoing business growth by utilizing the expertise of McLean Hospital staff and resources
Bachelor’s degree required; preferably in business or human services
Experienced with business protocols and procedures
Experience in health services helpful
Self starter with ability to work efficiently under pressure, to multi-task, to meet deadlines and to communicate effectively at all levels of the organization

Regional Business Office Manager Resume Examples & Samples

Bachelor’s degree from an accredited college or university with at least one academic year of accounting units
Six (6) years of related experience, three (3) of which were spent in a supervisory capacity
The ability to function independently, to work effectively with a wide variety of individuals and to maintain confidentiality of materials and information
Prior management skills and experience
Demonstrated organizational, time and project management skills; Ability to prioritize and manage multiple tasks with minimum supervision
There will be travel throughout the region in order to perform required duties (amount to vary depending on size of region)
Responsible for the financial functions of the Business Offices in the assigned region
Directs planning, organizing, directing and coordinating the activities of various Business Offices in the assigned region in accordance with Corporate and Program policies
Provides training to all new Business Office staff within the assigned Region
Provides training on fiscal policies and procedures to Program Administrators within assigned Region
Ensures performance of time-sensitive job duties (e.g. banking, payroll and Rep Payee) of the Business Office Managers during absences or vacancies
Assists in the formulation of Corporate fiscal policies and procedures and regularly monitors compliance by the programs
Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned to employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices that are consistent with Continuous Quality improvement
Provides coaching and development planning to assigned staff to allow for achievement of their professional goals
Reviews and analyzes corporate and program fiscal policies and procedures and makes recommendations for revisions and methods to increase efficiency and effectiveness
Establishes staffing requirements and assignments
Establishes and maintains the job specifications and descriptions for assigned staff
Hires, orients and trains new and existing staff
Provides direction and policy interpretation to program staff on financial and administrative matters
Ensures dissemination and implementation of policy and procedural changes within the programs in the assigned region
Ensures that financial policies and procedures are followed at the programs
Coordinates the efforts of assigned staff, promotes the cost-effective use of personnel, supplies and equipment
Manages assigned staff within allocated budgetary parameters and provides input into the development of the fiscal budget of the regional finance department
Oversees business office operations, including sufficient auditing and review to ensure compliance with Telecare policies and procedures

Business Office Manager Resume Examples & Samples

Answer, screen and transfer inbound calls
Receive and direct visitors and clients
General clerical duties
Maintain office environment (including coordination of cleaning and maintenance)
Retrieve documents from filing system
Resolve administrative problems and inquiries
Schedule and coordinate meetings, in-services, appointments and travel arrangements for managers or supervisors
High school graduate with minimum of five years of progressive business experience; bachelor’s degree preferred. Two years of business experience
Minimum of two years of medical office or one year of home health experience

Business Office Manager Resume Examples & Samples

Selects and monitors outside collection vendors engaged in the collection of Hospital receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices
Leads and provides operational directives for all Business office activities related to the claims management and collections of Cascade receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
Must have at least 3 years experience inpatient hospital business office director or supervisor

Business Office Manager Resume Examples & Samples

Associates degree in a business or HIM related field
Minimum of two years business office management experience
Proficiency in accounting and ability to use computer automated patient accounting systems, AdvantX preferred

Hospice Business Office Manager Resume Examples & Samples

High School or equivalent (GED)
Two years work-related experience (Hospice experience a plus)
Knowledge of Microsoft Office

Business Office Manager Resume Examples & Samples

Manage all facets of headcount processes globally including forecasting, headcount planning, and management of the administration around financial approvals and recruitment
Timely and accurate headcount reporting including investment, productivity, and resource location strategy reports
Global Real Estate Management and Utilization Reporting
Development of Partner and Senior Management Team Monthly Operating Reports
Daily management of the business office team, ensuring compliance with relevant policies and procedures
Conduct any business analysis needed to support the ISG organisation (e.g., expense forecast analysis, budget reviews, organisational structure)
Review and monitor the key performance indicators across the business office function
Drive operational process re-engineering across the business office to optimize cycle times, productivity and quality
Work closely with financial control, vendor management, human resources and other key support areas to maximize efficiency
Management experience, preferably in a Finance, Expense Management, Business Office, Chief of Staff or CAO role
Strong track record in people management
Able to demonstrate a commitment to quality and attention to detail
Stakeholder management experience, able to interact effectively with the senior leadership team
Experience working in a global, dynamic environment
Proactive, ability to use own initiative and take lead to devise creative solutions
Excellent communication, both written and verbal in English
Exceptional interpersonal skills, ability to interact with Senior Management
A good team player with the ability to multi- task

Business Office Manager Resume Examples & Samples

Review customer records prior to admission to determine client’s up-front responsibility
Greets and assist customers within 48 hours of admission to collect financial information to help client understand their responsibility and to collect client payments
Ensures Coordination of Benefits, Affordable Care Act payments, and Proof of Employment are done at the facility for each client
Provides internal and external customer interface with families as our Brand Promise Champion regarding the benefit of increased positive outcomes associated with longer engagement in treatment
Throughout stay meets with client to sell and recommend applicable and appropriate treatment extensions to assist client to maximize treatment outcomes and the possibility of long term recovery
Negotiates and collects payment for treatment extensions
Manage client monetary deposit accounts and ensure proper reconciliation and recording of such accounts
Ensure client payment and funds are collected, properly recorded, processed, and deposited
Negotiate credit extensions and payment plans via Healthcare Finance Direct (HFD) only when necessary based on client’s ability to pay
Meet with client prior to discharge to address financial issues and concerns pertaining to payment of services provided and/or insurance coverage
Meet defined department goals and activity metrics to include monthly rescue quotas
Knowledge of facility programs, and communicates with appropriate facility personnel regarding client financial situation
Partner and proactively communicate with CRMS regarding billing and payment issues to make admission decision about financial viability of client admission
Partner and communicate with Call Center Director of Operations to identify and discuss areas of opportunity as it relates to client admissions
Assists other business team members with transactions as necessary
Expected ongoing understanding and knowledge of insurance trends with regards to authorization and reimbursement
Participate in team planning meetings
MBA preferred, or Bachelor’s Degree in Business Administration combined with five years’ equivalent industry experience
3-5 years’ high-volume sales/collections experience and understanding of KPI’s including (cash collected, conversion rates)
Demonstrated knowledge of sales strategies and confidence to discuss private pay/out of pocket cost with clients with varying socioeconomic backgrounds
Knowledge of Managed Care, including understanding: of how clients are authorized for levels of care, how insurance policies reimburse specific to facility location, in-network vs. out of network insurance, and in-network contracts
Demonstrated knowledge of budget analysis, financial analysis, and cost management
Strategic and proactive thinker, ability to problem-solve financial data or trends
Candidates in recovery must have 2+ years of sobriety

Business Office Manager Resume Examples & Samples

Perform the following Business Office Functions, both personally and/or in collaboration with teammates: Patient reception, scheduling, registration, admitting, cash management, transaction posting, collections, accounts payable
Ensure that administrative and accounting procedures are carried out timely and accurately including but not limited to month-end financials, payroll and state reporting
Accounts payable process – ensures timely, accurate payment of invoices and accurate reporting of accruals
Oversees Medical Records Process
Manages accounts receivable to benchmark standards
Charge entry and claim submission and patient statement mailing
Perform daily transaction audit, weekly accounts receivable analysis and month end aging review
Perform preemptive reviews, case profitability and payer reimbursement review
Maintains employee medical records and personnel records
Other duties as directed by Supervisor
High School Diploma and 5 years related experience required; Bachelor’s degree in related field (preferred)
Knowledge of basic accounting procedures with some accounting background in a medically-related environment (required)
Supervisory experience in an ASC or hospital setting (2-5 years) (required)
Extensive experience in accounts receivable and accounts payable in an ASC or hospital setting (required)
Extensive experience in managing and understanding 3rd party payer contracts (required)
Medical Terminology knowledge (required)
Proficiency using Excel, Word, Medical Billing Software and Applications (required)
Strong Communication skills and phone etiquette (required)
2017-3508 CA

Business Office Manager Resume Examples & Samples

Greet and assist customers within 48 hours of admission to collect financial information to help client understand their responsibility and to collect client payments
Ensure Coordination of Benefits, Affordable Care Act payments, and Proof of Employment are done at the facility for each client
Provide internal and external customer interface with families as our Brand Promise Champion regarding the benefit of increased positive outcomes associated with longer engagement in treatment
Negotiate and collect payment for treatment extensions
Assist other business team members with transactions as necessary
MBA preferred, or Bachelor’s Degree in Business Administration
5+ years of behavioral health/substance abuse experience

Business Office Manager Resume Examples & Samples

Manages day-to-day- business and administrative functions for multiple programs
Develops implements and maintains internal financial controls for the service sites
Ensures accurate client billing by overseeing the collection and input of data into the company system(s). Works with Executive Director and billing/collection staff to ensure maximum reimbursement to clients (if applicable) and company
Prepares/distributes management and company reports, as requested, in a timely manner
Oversees accounts payable (AP) processing including invoice coding to General Ledger Account and locations in Oracle, batch control/summary approval, approve weekly RECAP report, submit batches and organize invoices that are routed to the Resource Center, and review/sign the accounts payable check register, follow up on late payments or other issues
Acts as liaison to select Corporate departments for administrative functions including finance, HRIS, billing, accounts payable, and payroll
Supervises and/or prepares payroll, verifying hours worked against billing sheets. Resolves discrepancies with the appropriate persons. Enters or oversees entry of payroll data into payroll system within required timeline. Distributes paychecks according to company guidelines
Processes employee mileage and expense reimbursement requests through the AP process
Dispenses/reconciles petty cash, if applicable for location
Performs all PCard duties to include: retain receipts, prepare transaction logs/detail, receive receipts and the transaction logs from branches, allocate appropriate general ledger account per purchase, receive and approve all PCard statements and ensure all receipts are received and sent to the Resource Center according to required timeline
Maintains systems for monitoring and filing leases, maintenance agreements, service contracts, and warranties
Maintains fixed asset systems
Initiates and maintains current employee and contract personnel files in compliance with company policies and procedures, and all applicable licensure/certification/accreditation requirements. Works with supervisors to ensure collection of all necessary current documentation within required timelines. Closes/archives personnel files per company policy/procedures
Monitors PAF process and entry into HRIS
Ensures employee data in HRIS is accurate
Ensures new employees are oriented, complete training, and are informed of company policies and procedures
Responds to employee inquiries regarding benefits, payroll, expense reimbursement, office systems and related information
May serve as a member of the Continuous Quality Improvement Committee and performs quality audits as requested by the committee
May serve as a member and/or chair of the Safety Committee
Oversees facility/equipment lease arrangements and interacts/coordinates with outside vendors for office supplies/equipment
Maintains organization and currency of corporate and RWW policy/procedure manuals
Ensures initiation, maintenance and security of all client records
Supports administrative and clinical core staff by completing correspondence and memos, scheduling appointments and meetings, filing and retrieving documents. Recommends/makes arrangements for temporary office help as needed
Records minutes of staff meetings/in-service education presentations and maintains binder for each
Assists in implementing/maintaining standardized operational processes to ensure compliance to company policies, legal requirements and regulatory mandates
Adheres to and participates in Company’s mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices
Reviews and adheres to all Company policies and procedures
Supervises direct reports and performs all duties inherent in supervisor role
Abides by and demonstrates the company Mission – Vision – Values through both behavior and job performance on a day-to-day basis
A minimum of an Associate of Arts Degree in Business or the equivalent
A minimum of Five years administrative office experience
Advanced computer software (Microsoft office) and data entry skills
Basic knowledge of medical terminology and medical office insurance billing preferred
Excellent organizational, customer service, and oral/written communication skills
20818 44TH AVE W STE 270 , LYNNWOOD, WA 98036-7709 USA

Business Office Manager Resume Examples & Samples

Reviews, analyzes and interprets financial data to monitor progress toward established goals; identifies deterrents to success and implements improvements as necessary to enhance efficiencies and results; facilitates effective problem resolution and development of business office goals and objectives
Selects and hires employees according to established guidelines. Monitors, coaches, develop and evaluate performance of staff on an ongoing basis in accordance with applicable performance standards. Oversees training and ensures staff competencies
Insure business office staff follows SCA and facility policies, procedures and internal controls
Maintain appropriate business office staffing levels and ensures teammates are cross-trained
Ensures that administrative and accounting procedures are carried out timely and accurately including but not limited to month-end financials, payroll and state reporting
Responsible for office supplies and equipment
Responsible for accounts payable process. Insures timely, accurate payment of invoices and accurate reporting of accruals
Works closely with Clinical Director so that the flow of the overall operation is most efficient, reporting all activities to the Administrator

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