Business Office Manager Resume Samples

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RM
R Muller
Raheem
Muller
964 Koss Lakes
Detroit
MI
+1 (555) 208 0537
964 Koss Lakes
Detroit
MI
Phone
p +1 (555) 208 0537
Experience Experience
05/2016 present
Boston, MA
Engineering Business Office Manager
Boston, MA
Engineering Business Office Manager
05/2016 present
Boston, MA
Engineering Business Office Manager
05/2016 present
  • Ensure compliance to company guidelines and internal processes and recommend changes to improve the efficiency of scheduling, monitoring and reporting of engineering spend
  • Communicate daily with Actuation and Propeller Systems engineering and program leadership to monitor and manage all aspects of program cost, including labor, material, sourcing and other direct charges
  • Train program leadership or functional leadership on our engineering cost reporting tool set including the ES Engineering Finance Dashboard, the MAP including daily labor tracking, EVMS, etc
  • Work with engineering and program office to support the development of common tools, processes and training related to engineering cost control and monitoring
  • Work with Rockford site engineering manager and GM to finalize CFE related decisions, document decisions and gain agreement, update budgets each month and provide communication monthly to each PM for distribution to the teams
  • Work with engineering leadership to design the annual Policy Deployment Improvement Targets and associated action plans
  • Analyze engineering cost trends and provide forward guidance to maximize performance & minimize variances
12/2012 12/2015
Dallas, TX
Business Office Manager
Dallas, TX
Business Office Manager
12/2012 12/2015
Dallas, TX
Business Office Manager
12/2012 12/2015
  • Management reporting and coordinating key management forums and reports. Assist senior manager or managers in effective management of their global organisation
  • Integrate into and work with other assistants in support of Human Resources team. Serve as a backup for other assistants, as necessary
  • Measures, evaluates performance of personnel under supervision. Establishes performance standards and directs departments/units in achieving those standards
  • Participates in performance improvement activities as assigned. Monitors staff error rates quarterly and provides feedback to staff
  • Manages/maintains Private Spend Worksheets and assists with Medicaid Pending Tracking
  • Develops strategies for improvement, implement improvements, monitor results and report results to key stakeholders on a regular basis
  • Supervise/manage/direct the selection, training, development, appraisal of personnel
06/2009 11/2012
San Francisco, CA
Assistant Business Office Manager
San Francisco, CA
Assistant Business Office Manager
06/2009 11/2012
San Francisco, CA
Assistant Business Office Manager
06/2009 11/2012
  • Assist the Business Office Manager with ensuring the processing of charges, adjustments, refunds, payment posting and write offs are completed timely
  • Assist the Business Office Manager with managing the Medicaid pending application and conversion process to ensure timely resolution
  • Performs administrative functions for the Business Office and assists other departments as necessary
  • Manage cash collections, working in collaboration with collector to address
  • Works in collaboration with other departments and managers
  • Assist the Business Office Manager with overseeing the back end collections of A/R balances due from residents after discharge
  • Responsible for assisting the Business Office Manager with overseeing all aspects of the resident trust accounting system, including security of patient funds
Education Education
Bachelor’s Degree in Honesty
Bachelor’s Degree in Honesty
University of California, San Diego
Bachelor’s Degree in Honesty
Skills Skills
  • Maintains and updates knowledge of patient accounting best practices by contact insurance and reviewing communications
  • Reads and understands hospital policies and procedures
  • Participates in education and other training
  • Attends and contributes to staff meetings
  • Maintains Quality Improvement Program goals and objectives and defined by director
  • Maintains knowledge of department and hospital safety policies and procedures
  • Maintains knowledge of department and hospital security policies and procedures
  • Participates in performance improvement activities as assigned. Monitors staff error rates quarterly and provides feedback to staff
  • Reduces and controls environmental hazards and risks
  • Takes actions to prevent accidents and injuries
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15 Business Office Manager resume templates

1

Belfast CSC Business Office Manager Resume Examples & Samples

  • Business management and administration experience. Track record of delivering results and meeting financial budget plans
  • Significant knowledge base in Resource and Location Strategy and experience of coordinating and managing site migrations
  • Previous experience of managing people both directly and indirectly (matrix), locally and across diverse locations
  • Experience of working with local government organisations on the identification, agreement sign-off and recovery of government incentive opportunities
  • Experience of working and leading within a programme environment where effective senior level communication, metrics and reporting and risk management have been critical to achieving a successful outcome
  • Ability to use own initiative and take lead to devise creative solutions
  • Strong problem-solving skills and analytical approach
  • Strong risk and controls orientation
  • Strong measurement, metrics and reporting skills
  • Ability to build strong relationships as a trusted partner and work as part of a regional team
  • Strong influencing skills and ability to work in a complex matrix environment
  • Able to influence effectively at all levels of the organisation
2

CSC Business Office Manager Resume Examples & Samples

  • Demand & Supply
  • Risk and Controls
  • Talent and People management
  • Stakeholder Management
  • To work with the EMEA CSC Lead, Site Heads and Senior Management Teams on the execution and implementation of the regional site strategy provide programme management oversight and work stream implementation plans
  • To develop and roll out a process for measuring the success of site strategy implementation through a set of metrics and scheduled reporting to the site Clients and Stakeholders
  • To partner with the Governance, Risk & Controls Lead on the implementation and coordination of EMEA CSC Risk & Controls standards, processes, execution and reporting
  • Support EMEA CSC Lead in all business administrative items
  • To work closely with Site Heads who are responsible for both site deliverables but also in the key areas as described in the job background
  • Working with the Citi’s local government relationship manager on the identification of government incentive opportunities, subsequent contract drafting & execution and recovery of eligible funds. Working with the Site SMT and functions (Legal, Human Resources and Finance) to ensure that available incentive opportunities are fully leveraged
  • To work with the Site Head on the identification and engagement of site End-Clients / Stakeholders. To baseline Client satisfaction of the centre through Client Surveys, identify opportunities to improve service delivery and reassess progress on an appropriate, periodic basis
  • To work with the Site Head and local/regional CRS Manager on the development and implementation of the site capacity management plan. To work regionally with CRS / RLS on the validation of capacity requirement projections, raising risks & issues as appropriate
  • Experience of leading and managing within a business office environment, partnering with all levels of management and functions on site strategy execution
  • Experience of coordinating and managing migrations
  • Experience of leading process improvement / process re-engineering initiatives with proven success and positive outcomes
  • Experience of working and leading within a programme environment where effective senior level communication, metrics & reporting and risk management have been critical to achieving a successful outcome
  • Excellent interpersonal, communication, and time management skills
  • Strong organizational skills and the ability to multi-task effectively in a fast-paced environment
  • Strong ability to use own initiative and take lead to devise creative solutions
  • Strong measurement, metrics & reporting skills
  • Ability to build strong relationships as a trusted partner and work as part of a regional and global team
  • Candidates will be considered for the role provided they have the necessary skills and experience
3

Business / Office Manager Resume Examples & Samples

  • 3-4 years of experience in managing operations
  • Able to enter data
  • Able to generate proposals
  • Well-spoken
  • Well-written
  • Self-efficient
  • Fluent with Microsoft Office
  • Able to be an intricate part of a team
  • Knowledge of Adobe Photoshop & Illustrator
4

IT Business Office Manager Resume Examples & Samples

  • Demonstrated ability and understanding of banking or financial services business areas
  • Proven experience with coordinating and liaising across technology and business functions
  • Strong presentation and communication skills
  • Should have participated in, and be familiar with, SDLC and Agile (Scrum) project methodologies
  • Must maintain professional knowledge and relationships with the UMB ecosystem
  • Proven credibility with solutions teams, business owners, and management
  • Leadership experience throughout the software development lifecycle
  • Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects and rapidly changing priorities
  • Ability to communicate with business users at all levels
  • Experience with large-scale applications in a leadership role
  • Proven effective teaming and inter-personal skills
  • The ability to work on multiple projects/tasks at once and operate in a dynamic, fast-paced, team-oriented environment and possess organization skills to balance and prioritize work
  • Proficiency with MS Office product (i.e. Word, Excel, PowerPoint, Visio, and Project)
5

Business Office Manager Resume Examples & Samples

  • Manages staff in consultation with director determining workloads, schedules and in establishing priorities; effectively recommending new hires and terminations to director; conducting performance evaluations; effectively disciplining staff; tracking attendance; and, implementing policies and procedures
  • Performs quality assurance reviews on accounts and information such as incorrect billing, incorrect verification flags, and inappropriate use of datamailers; determines whether additional training is required or if corrective actions are necessary. Performs quality assurance on posting, adjustments and credit balances
  • Works with Director to plan and implement workflow enhancements with other departments. Works effectively in maintaining accurate records including remittance advice and correspondence. Assures the claims acceptance process and audit lists needed to track billing errors and resolve them. Works with staff to report timely system problems and assists the director in identifying system application problems and does testing of new software versions, training staff on new systems
  • Resolves problems and complaints requiring management attention such as account errors, patient complaints and complaints from other departments in a professional manner, escalates as appropriate to director
  • Prepares statistical, Performance Improvement Q.A. for director and provides detail reporting of cash collection by individual and provides feedback to staff on improvement needs
  • Assists in developing and when approved implementing policies and procedures for the assigned areas of responsibilities
  • Contributes to the efficiency and effectiveness of the department’s service by offering suggestions and participating as an active member of a work team and making recommendations to the director
  • Conducts training regarding collections and posting functions for staff assigned to perform these functions. Coordinates regular staff meetings with director and staff
  • Maintains and updates knowledge of patient accounting best practices by contact insurance and reviewing communications
  • Reads and understands hospital policies and procedures
  • Participates in education and other training
  • Attends and contributes to staff meetings
  • Maintains Quality Improvement Program goals and objectives and defined by director
  • Maintains knowledge of department and hospital safety policies and procedures
  • Maintains knowledge of department and hospital security policies and procedures
  • Participates in performance improvement activities as assigned. Monitors staff error rates quarterly and provides feedback to staff
  • Assists in monitoring and provide feedback to assure compliance
  • Demonstrates flexibility with work schedule changes as need for operations and communications
  • Adheres to hospital dress code and assures staff compliance to dress standards
  • Reports for duty and scheduled and assures staff compliance with attendance policy
  • Reports for duty on-time and assures staff compliance to policies
  • Adapts to the staffing needs of the hospital and reduction in staff as needed to reduce personnel expense
  • Embraces changes in department as required and directed and provides reassurance and support to staff during change processes
  • Promotes a caring and considerate environment
  • Enthusiastic team member encourages others in a supportive manner
  • Practices self-control during periods of stress
6

Business Office Manager for Citi Private Bank O&T Resume Examples & Samples

  • Minimum 7-10 years in relevant business office project office leadership experience
  • Proven experience in driving large scale program governance
  • Expertise in excel and good with numbers
  • Excellent PowerPoint and storyline/illustrative skills
  • Ability to work under high pressure and extraordinary mindfulness to deadlines
  • Excellent verbal and written communication and inter personal skills
  • Be a team player and have a great work ethic
  • Familiarity with Citi Financials and systems a plus (PTS, Renault etc.)
7

Business Office Manager Resume Examples & Samples

  • Bachelors Degree in recreation or business administration
  • 2 or more years of experience in identifying, analyzing and reporting on trend, financial reporting and reconciliation and administration
  • Experience with multi-million dollar budgets
  • Excellent written and oral communication skills, solid computing and customer service skills, and CPR/First Aid Certification or ability to acquire within 90 days of hire
  • Strong computer and typing skills including proficiency in Microsoft Office programs including at minimum Word, Excel, Outlook and Power Point
  • Strong interpersonal and customer service skills including the ability to motivate others
  • Ability to effectively organize and prioritize work demands
  • Ability to work effectively with all levels of individuals both within HealthFitness and the client organization
8

Business Office Manager Resume Examples & Samples

  • Assist in implementing the day-to-day functions of the accounting department
  • Bill all Medicaid on the first business day of the month
  • Bill all new Medicaid approvals within 24 hours of receipt of the approval letter
  • Invoice HMO within 48 hours of discharging a resident
  • Invoice HMO on all residents, in-house at the end of the month, by the third business day of the next month
  • Invoice all co-insurance within 48 hours of receiving a remittance from Medicare
  • Make follow up calls on a weekly basis to insurance and private balances
  • Report Medicaid pending every Friday by 2:00 PM, where appropriate
  • Report cash collections by Friday at 2:00 PM, where appropriate
  • Post all cash on a daily basis
  • Post pharmacy key occurrence codes monthly
  • Implement written policies and procedures that govern the accounting functions of the facility
  • Assist in the establishment and maintenance of an adequate accounting system that reflects the operating cost of the facility
  • Assist in standardizing the methods in which work will be accomplished
  • Over sees the following
9

Business Office Manager Resume Examples & Samples

  • Lead and coordinate all aspects of the business office, including supervision of the billing, collecting, resident trust accounting, payroll and accounts payable functions
  • Responsible for the supervision, hiring and training of the business office staff
  • Responsible for coordinating and directing the day to day responsibilities of the business office staff
  • Ensures the business office functions are adequately staffed to minimize gaps in coverage
  • Responsible for all aspects of the resident trust accounting system, including security of patient funds
  • Oversee the patient billing system to ensure accuracy of patient account billing information, including coordination with other departments necessary
  • Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections
  • Responsible for front end collections of A/R balances due from residents while in-house (meets with residents and responsible parties upon admission and routinely thereafter to follow up on collections)
  • Responsible for back end collections of A/R balances due from residents after discharge
  • Manage the Medicaid pending application and conversion process to ensure timely resolution
  • Responsible for month-end closing of billing system in accordance with company policy and timelines
  • Responsible for timely processing of charges, adjustments, refunds, payment posting and write offs
  • Ensures patient bills and collection letters are processed accurately and timely
  • Provide Central Billing Office with additional billing information to clear claim edits and rejections
  • Coordinate responses to various audit requests
  • Ensures payroll records are processed accurately and timely
  • Ensures accounts payable invoices are processed accurately and timely
  • Coordinates and attends meetings as needed
  • Supervise/manage/direct the selection, training, development, appraisal of personnel
  • Provide leadership to others through example and sharing of knowledge/skill
  • Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience
  • Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience
  • Prior supervisor experience in a business office setting preferred
10

Engineering Business Office Manager Resume Examples & Samples

  • ACE focal for Actuation and Propeller Systems Engineering Rockford
  • Membership on the Actuation and Propeller Systems level ACE Council
  • Co-leadership on the Global Sourcing Council
  • Ownership of the Actuation and Propeller Systems standard schedules for all product groups
  • Actuation and Propeller Systems focal for United Technologies Product Introduction (UPI)
  • Analyze engineering cost trends and provide forward guidance to maximize performance & minimize variances
  • Ensure compliance to company guidelines and internal processes and recommend changes to improve the efficiency of scheduling, monitoring and reporting of engineering spend
  • Fully support UTAS ACE culture and seek out and drive continuous improvements
  • Ensure schedule and cost risk analysis and assist in defining mitigation strategies
  • Communicate daily with Actuation and Propeller Systems engineering and program leadership to monitor and manage all aspects of program cost, including labor, material, sourcing and other direct charges
  • Prepare executive presentations regarding Company Funded Engineering (CFE) efforts
  • Ensure that target and projected LE are accurate and in alignment
  • Preparation of various business presentations for internal and external customer review
  • Work with Rockford site engineering manager and GM to finalize CFE related decisions, document decisions and gain agreement, update budgets each month and provide communication monthly to each PM for distribution to the teams
  • Monitor and contribute to the identification of risks and opportunities as related to engineering CFE spend
  • Work with engineering and program office to support the development of common tools, processes and training related to engineering cost control and monitoring
  • Train program leadership or functional leadership on our engineering cost reporting tool set including the ES Engineering Finance Dashboard, the MAP including daily labor tracking, EVMS, etc
  • Maintain the engineering ACE board and SIPOC
  • Work with engineering leadership to design the annual Policy Deployment Improvement Targets and associated action plans
  • Aerospace Engineering development process experience
  • EVMS management experience
  • ACE associate
  • Leadership/management experience
  • Global sourcing experience
11

Assistant Business Office Manager Resume Examples & Samples

  • Responsible for the pending Medicaid application process including identification of all pending/recertification files, incomplete 3008 forms, timely completion of PASRR II assessments, citizenship issues, unsigned documents, missing financial information, evaluation of income & asset levels for potential admissions and residents already admitted
  • Determine appropriate actions needed to resolve applicant status if ineligible
  • Assess high risk direct admit No Payer - Medicaid Pending with Executive Directors and Admission Directors through the pre-admission screening process
  • Assist with all levels of Disability application processes including assistance w/web based application and phone interviews
  • Ensure effective processes are in place for processing Pending Medicaid application, recertification documentation and tracking the status of open pending Medicaid applications
  • Troubleshoot previously denied files including obtaining previously unattained documentation, including initiating an appeal within the time restraints attached to appeal limits per state protocol
  • Communicate with government agencies when needed
  • Stay abreast of State updates to Skilled Nursing Pending Medicaid updates-communicate to Business Office Manager
  • Determine and discuss the need for Medicaid service companies/attorney offices to address income levels, asset levels, Qualified Income Trust needs and Guardianship needs with Responsible Party alert Business Office Manager
  • Recommend to Executive Director and Business Office Manager when a 30 day notice should be considered to any resident or designated representative when non compliance with submission of documentation needed to complete the Medicaid application process as required by Department of Children and Families, Social Security Administration and other regulatory agencies
  • Analyze the status of all Medicaid pending account balances and develop strategies for resolution of outstanding balances
  • Record daily collection of cash receipts and deposit to appropriate accounts
  • Prepare deposits, posting entries in the accounting system
  • Establish and maintain communication with resident, family members and others responsible for payment for resident care services. Assure all are kept current about account status
  • Analyze account activity and prepare interest calculation and summary reports
  • Generate timely billing of payor classes
  • Responsible for the generation and submission of all network and insurance, claims, statements on a timely basis
  • Produce UB92’s for all Medicare and contract resident as well as for Medicare demand billings
  • Complete month end close in a timely manner
  • Keep AFA up to date with current provider/pay status
  • Adhere to established reporting procedures to ensure that the numbers balance
  • Maintain current and accurate computer data
  • Attend meeting and inservice training sessions, as appropriate
  • Adheres to facility policies and procedures and participates in facility quality improvement and safety programs
  • Embrace Consulate Health Care’s five core values of compassion, honesty, integrity, respect and passion, and incorporate them into one’s daily job function
  • Conduct oneself with the highest degree of honesty and integrity in every interaction
  • Demonstrate a passion for caring as evidenced by interaction with co- workers, residents, families and visitors
  • May be trained and assigned to perform the Customer Care Liaison duties as needed
12

Business Office Manager Resume Examples & Samples

  • Experience in a health care facility business office, health insurance industry experience or related supervisory experience as would typically be obtained in four years
  • Knowledge of medical terminology and surgical procedures preferred
  • Basic bookkeeping and accounting knowledge
  • General office skills preferred
  • Strong interpersonal skills
  • Knowledge of insurance benefits and pre-authorization desired
  • Knowledge of office equipment, i.e. copy machines, fax machines
  • Must be knowledgeable in all phases of scheduling procedures
  • Ability to use personal computer and word processing software
  • Knowledge of Medicare and MediCal regulations
  • Knowledge of billing claim components
13

Business Office Manager Resume Examples & Samples

  • Prepare/invoice all Medicaid/9400 on the first business day of the month
  • Must receive a PASSAR ID within 24 hours of admission, where appropriate
  • Invoice all co-insurance within 48 hours of receiving a remittance form Medicare
  • Assist in reconciling bank statements as directed
  • Assist in preparing financial and statistical reports as directed
  • Perform functions of computer/data processor as necessary
  • Develop and utilize computer reports and output
  • Ensure that resident admission contracts are signed and appropriately filed
  • Assist in preparing payroll, time sheets, etc., as directed
  • Follow established resident fund accounting procedures. Provide each resident with a quarterly accounting of his/her funds
14

Business Office Manager Resume Examples & Samples

  • Supports the Managed Health Resources executives with advanced clerical functions, including managing and executing: Outlook calendars for the Vice-Presidents of the Division; handling phone calls to the VPs; setting up meetings with executive level participants for others in MHR as needed; onboarding of new hires; working with Human Resources on employee-related matters; working with Facilities Management, Real Estate and Interiors departments on space-related projects; and helping execute projects that support performance enhancement for the Division; and performing other projects and initiatives assigned by the VPs
  • Assists with composing correspondence regarding administrative matters and general policies
  • Handles VPs’ office and travel needs (i.e., booking for hotel, air, food, seminar, car rentals, and shuttles). Works with the staff assistants to process all paperwork (application for meeting attendance/travel expense), seminar registration, and check requests associated with the travel process
  • Is able to handle projects on own initiative, using judgment and coordinates actions as necessary to complete projects, (i.e., maintenance, office, workstation moves or catering for meetings/events). Must be able to work with accuracy and speed and to perform multiple tasks with frequent interruption
  • Must use good judgment and initiative to determine appropriate actions in non-routine situations when performing a variety of clerical and managerial tasks
  • Serves as central point of contact for inter- and intra-department interactions with the goal of keeping the staff organized and informed to proactively focus on areas of responsibilities
  • Responsible for general knowledge of Carolinas HealthCare System policies and procedures, serving as a go-to person when questions arise
  • Acts as a backup for front desk duty for the Division
15

Business Office Manager Resume Examples & Samples

  • Screen and prioritize all calls, visits and requests to meet with members of the Trapollo Team. Reviews, logs and prioritizes communications including phone, mail, email and other messages, and replies directly to general non-technical inquiries or brief correspondence, as appropriate
  • Maintains Leader/Team appointment schedule by planning and scheduling meetings, conferences, teleconferences, business dinners, and travel
  • Responsible for overall calendar management, requiring interaction with both internal and external executives and assistants
  • Prepares presentations, reports and other documents using word processing, spreadsheet and presentation software packages
  • Ensure all documents, letters, briefings and other materials are in final format, including but not limited to grammar, content, substance, and accuracy
  • Produces accurate and timely information by transcribing, formatting, inputting, editing, retrieving, copying and transmitting text, data and graphics
  • Attends staff meetings, records minutes and creates a summary of the meeting, highlighting the significant issues, distributing meeting minutes and documents, as assigned. Completes specific assignments that may require attendance at and documentation of other meetings
  • Prepares expense reports, memoranda, reports, spreadsheets and presentations, which may require the gathering of data from internal and/or external sources
  • First point of contact for Employee Relations calls, in person or on the telephone; answering or directing inquiries
  • Develop systems that organize and structure the work of the team. Organize and maintain files/records on all matters, as appropriate
  • Perform other general administrative tasks, e.g., maintaining electronic files and/or paper files in file room, ordering supplies, ordering catering, etc
  • Integrate into and work with other assistants in support of Human Resources team. Serve as a backup for other assistants, as necessary
  • Collaborates regularly with other executive assistants to maintain a master calendar for the human resources team
  • Act as a liaison with internal and external business units and other Cox divisions
  • Assist with dissemination of internal communications, as needed
  • Coordinate special projects, as assigned, arranges materials and relevant information for project or person
  • Accounting/financial functions to include; Billing/Invoicing, generating Purchase Orders & Bill of Sales, payroll, Accounts Payable, Accounts Receivables, Bank Account Reconciliation, Remote Deposit Capture, Credit Review for New & Existing Customers, maintained business line of credit
16

Business Office Manager Surgical Services Resume Examples & Samples

  • Plans and conducts periodic staff meetings, assigns staff to departmental and staff development needs and is responsible for employee training and education to develop personal and career goals
  • Coordinates monthly staff schedules and PTO requests to ensure they are managed appropriately and consistently meeting the needs of the department and monitors time and attendance for responsible units
  • Insures all evaluations are completed on time and counsels and disciplines employees in a timely, appropriate and effective manner; documenting appropriately
  • Supervises and provides direction to Surgical Services billing and information systems personnel
  • Participates in and evaluates effectiveness of departmental initiatives; assists Administration in the development of the annual and long-range planning process
  • Insures timely turn around of all recurring and one-time report requests and validates data to insure consistent report methodology and format
  • Monitors and reports on monthly budget variances and opportunities to improve performance
  • Assumes a leadership role with clinical leaders in goal development appropriate measurements for annual goals
  • Assists Leadership in managing development of annual capital and operating budgets and actively manages deployment of financial resources
17

Assistant Business Office Manager Resume Examples & Samples

  • Assist the Business Office Manager in all aspects of the business office department, including coordinating and performing billing, collecting, resident trust accounting, and other business office functions
  • Responsible for assisting, completing and prioritizing assigned duties from the Business Office Manager
  • Exercises discretion and use good judgment to ensure the business office functions are adequately covered as assigned by the Business Office Manager
  • Responsible for assisting the Business Office Manager with overseeing all aspects of the resident trust accounting system, including security of patient funds
  • Assist the Business Office Manger with overseeing the patient billing system and procedures to ensure accuracy of patient account billing information, including coordination with other departments as necessary
  • Responsible for assisting the Business Office Manager with overseeing patient accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections
  • Work and coordinate with the Business Office Manager to determine best practices for front-end collections of A/R balances due from residents while in-house, including meeting with residents and responsible parties upon admission and routinely thereafter to follow-up on collections
  • Assist the Business Office Manager with overseeing the back end collections of A/R balances due from residents after discharge
  • Coordinate with the Business Office Manager to determine when to escalate collection efforts to the Executive Director or Legal Department by exercising sound judgment and analysis of the collectability of the account
  • Assist the Business Office Manager with managing the Medicaid pending application and conversion process to ensure timely resolution
  • Assist the Business Office Manager with overseeing month-end closing of billing system in accordance with company policy and timelines
  • Assist the Business Office Manager with ensuring the processing of charges, adjustments, refunds, payment posting and write offs are completed timely
  • Assist and coordinate with the Business Office Manager to ensure patient bills and collection letters are processed accurately and timely
  • Assist the Business Office Manger with providing the Central Billing Office with additional billing information to clear claim edits and rejections
  • Assist the Business Office Manager with coordinating responses to various audit requests
  • Work with the Business Office Manager to coordinate and attends meetings as needed
  • Participate in proactive team efforts to achieve business office department and company goals
18

Business Office Manager Resume Examples & Samples

  • 1 year of management experience required
  • Professional experience in hospital environment preferred
  • Experience in the billing and collecting of patient accounts preferred
19

Business Office Manager Resume Examples & Samples

  • Computer skills - demonstrates proficiency in computer applications as required
  • Demonstrated understanding of accounting principles
  • Proficiency in computer applications, including medical accounts receivable systems
  • Knowledge of CPT/ICD-9/10 coding, managed care payers, and medical terminology
20

Assistant Business Office Manager Resume Examples & Samples

  • Performs and coordinates all collection efforts with the nursing home Administrator
  • Maintains accurate records of payor sources, addresses, telephone numbers, etc.; explains bills to residents as necessary and maintains appropriate back-up records
  • Reconciles room and board to monthly census
  • Maintains effective communication with residents, families, facility staff and business office staff members
21

Business Office Manager Resume Examples & Samples

  • Records cash receipts in the proper company or resident account
  • Maintains necessary billing and financial information on resident business files
  • Maintains resident trust accounts and balances monthly
  • Accumulates records from the department managers and accomplishes the month-end closing, reporting all necessary information for the Corporate Office
  • Maintains system for recording accounts receivables
  • Knowledge of reimbursement system, allowable services and documentation required so billings are accurate
  • Maintains confidentiality of all information
  • Must be able to meet strict deadlines for billing and reporting
22

Business Office Manager Resume Examples & Samples

  • Reviews Ancillary Gross Charges, laboratory, radiology, equipment rental, pharmacy, and supply charges daily
  • Maintains charge master for new charges
  • Reviews medical record, UDS record submission, and RGN billing statement for consistency and accuracy
  • Complete daily IRF-PAI audits
  • Follows up with insurance plans on patient eligibility
  • Works with patients on self pay and payment plans as necessary
  • Works with patients and families in gathering information to apply for Medical assistance and other financial benefit programs
  • Supervises and verifies account postings for accuracy and completeness
  • Utilizes RGN to run Accounts Receivable Reports as needed
  • Monitors CMI and FIM scoring for trending changes
  • Make patient deposits including posting payments and adjustments to patients accounts in RGN
  • Completes various journal entries and assists in month-end closing process
  • Assists with monitoring accuracy of charge capture procedure for ancillary services as needed
  • Verifies accuracy of patient demographic information as well as any necessary preauthorization numbers
  • Assists Controller with various expense analysis, charge analysis, and cost report preparation as needed
  • Verifies and approves of adjustments in ledgers for contractual adjustments and bad debt
  • Responsible for maintaining confidentiality of all patient information while performing charge review functions
  • Bachelors Degree in Accounting or related field
  • Must be able to deal professionally with patients, physicians, visitors, and the general public
  • Must possess a high degree of analytical ability and strategic thinking
23

Assistant Business Office Manager Resume Examples & Samples

  • Assists in managing Business Office operations to effectively meet established productivity standards for the department
  • Assure billing functions are completed timely and in accordance with UHS Policy and Procedures
  • Manage cash collections, working in collaboration with collector to address
24

Business Office Manager Resume Examples & Samples

  • Maximizing cash flow through efficient billing and collection processes
  • Office support duties for Executive Director
  • Maintaining the Human Resources/Payroll and accounting system
  • Assist with resident move ins and tours
  • Requires 1 to 3 years bookkeeping and administrative experience. Requires working knowledge of financial statements and automated financial software
  • Knowledge of accounting procedures to maintain petty cash, resident fund, payroll, accounts payables and receivables
25

Business Office Manager Resume Examples & Samples

  • Overall operation of the business office
  • Administers Human Resources programs and maintains personnel records
  • Payroll, Accounts payable, accounts receivable, petty cash, resident funds and cash receipts
  • Complies with regulatory requirements related to resident and employee administrative records
  • Requires 1 to 3 years bookkeeping and/or HR administrative experience
  • Knowledge of accounting procedures and financial software to maintain petty cash, resident fund, payroll, accounts payables and receivables
  • Knowledge of payroll procedures and payroll software
26

Assistant Business Office Manager Resume Examples & Samples

  • Assist with coordinating and processing ancillaries, census, interim and private advance billing, month end billing and related activities, adjustments, private spend down UDA-s, admission files, refunds, and adjustments
  • Processes information according to predetermined deadlines
  • Assist with meeting residents and/or responsible parties to review financial obligations, collect private funds, and assist with other financial related paperwork, primarily at time of admission or upon payer change
  • Assist with processing and monitoring of all Resident Fund procedures
  • Assist with the accounts receivable collections of past due accounts, making collection calls, sending letters, direct deposit processing and documenting collection activity in collection module. Prepare for and attend AR reviews as requested
  • Assist as needed with Medical Assistance Application process and MA Pending UDAs
  • Assist in responding to SARSU biller questions and requests
27

Bod-business Office Manager / Director Resume Examples & Samples

  • Daily involvement and participation with all billing responsibilities to include: collections, AR, unbilled, days outstanding, etc
  • Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
  • Must have at least 3 years’ experience as a hospital business office director or supervisor
28

Business Office Manager Resume Examples & Samples

  • Daily monitoring and reporting on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO
  • Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met
  • Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports and approves agency invoices
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the facility’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
  • Must have at least 3 years’ experience as a healthcare business office director or supervisor
  • Experience with commercial insurance and patient accounts required
29

Business Office Manager Resume Examples & Samples

  • Associates’ or Bachelor’s degree required and/or equivalent combination of education and experience
  • Supervisory and operational experience
  • Knowledge of Microsoft Office Suite including Excel, and MRI/Property Management Software
  • Skills in communication, customer service and leadership
  • Ability to address inquiries or complaints, multitask, work independently and be detail oriented
30

Business Office Manager Resume Examples & Samples

  • A minimum of 2-3 year experience in a healthcare billing in long term care/skilled nursing environment is required
  • Bachelor's or Associate's degree from accredited college with specialization in business or accounting is preferred
  • Solid leadership and relationship/team building skills- prior leadership/supervisor experience strongly preferred
31

Business Office Manager Resume Examples & Samples

  • Professional and organized with stellar time management
  • Solid hands-on experience with medical billing including medicare and managed care billing required
  • Motivated with a can-do attitude: creates and fosters a positive work experience for self and others
32

Business Office Manager Resume Examples & Samples

  • Manages the accounts receivable functions for the hospital and the Business Office departmental budget
  • Maintains satisfactory financial condition and operating results
  • Maintains and reviews the Hospital charge master, and assures accuracy and appropriate use
  • Manages the daily operations of the Business Office
  • Represents the Business Office in hospital matters when appropriate, and maintains required financial reports and quality targets
  • Assumes and/or performs all duties and responsibilities as outlined or requested by Administration, or next levels of organization hierarchy
  • Provides continuing education of the Medicare, financial reporting and accounts receivable management
  • Provides leadership for Business Office staff
  • Collaborates with hospital personnel and medical staff to ensure optimal patient care
  • Promotes a positive working environment and guest relations
  • Takes minutes of weekly Business Office meetings and submits them in a timely manner to the Corporate Director of Business Services
  • Promotes safety by attending mandatory in-services and complies with all safety measures initiated by the facility
33

Business Office Manager Resume Examples & Samples

  • Familiarity with business and medical terminology
  • Knowledge of accounting principles thorough knowledge of insurance billing and collections procedures
  • Sound oral and written communication skills
  • Basic personnel management skills desirable
34

Business Office Manager Resume Examples & Samples

  • Management reporting and coordinating key management forums and reports. Assist senior manager or managers in effective management of their global organisation
  • Driving key projects
  • Financial governance including Headcount reporting/analysis, involvement in budget process, monthly variance analysis, accrual management
  • Organising key employee engagements and drive People Strategy initiatives
  • Manage the ICSA portfolio for MSST in Asia and ensure the requisite inter affiliate agreements are established and maintained
  • Drive communication strategy
  • Proven experience in business operations, business office, finance, planning, financial control or technology project management
  • Very strong experience with Excel, PowerPoint, SharePoint, Collaborate
  • Highly competent and detail oriented in executing tasks
  • Proven ability to execute against tight timelines, strong organisation and follow up skills
35

Business Office Manager Resume Examples & Samples

  • Work requires the analytical ability to gather and interpret data in situations where the information or problems may be difficult or complex
  • Strong leadership, human relations, communications, and problem-solving skills are requisite. The ability to work under time pressures and manage multiple activities at one time is essential
  • Work requires the ability to use various office machines, including copier, telephone, fax machine, typewriter, computer or similar devices. Demonstrated proficiency with Microsoft Office preferred
36

Business Office Manager Resume Examples & Samples

  • Directs processing of accounts receivable, adjustments/refunds, private and third party agencies, census information, ancillaries, cash deposits, and posting as applicable
  • Meets with, or ensures that another staff member meets with, all residents/responsible party upon admission and throughout the stay to explain financial obligations and paperwork; audits new admission files to ensure completeness and accuracy
  • Meets with, or ensures that another staff member meets with, all residents/responsible party upon discharge to explain any remaining financial obligations
  • Manages/maintains Private Spend Worksheets and assists with Medicaid Pending Tracking
  • Manages all month end processes, which include completion of data entry, review and correction of edits, and census reconciliation
  • Manages accounts receivable collections for past due resident accounts; ensures timely filing of Medicare, Medicaid, and insurance claims
  • Provides written Past Due Report concerning resident accounts to the Administrator, prepares for and attends A/R review meetings, documents collection Activities
  • Recommends and prepares accounts for outside collection agencies, attorneys, and write off as applicable
  • Coordinates documentation for internal and external auditors. Assists Administrator and accounting dept. with resolving G/L variances
  • Supervises, organizes, evaluates, and monitors business office operations and staff, including Assistant Business Office Manager, Bookkeeper and receptionists, as well as delegates administrative authority, responsibility and accountability to other office personnel as necessary
  • Concerns his/herself with the safety of all Nursing Center residents in order to minimize the potential for fire and accidents. Also, ensures that the Center adheres to the legal, safety, health, fire and sanitation codes by being familiar with his/her role in carrying out the Center's fire, safety, and disaster plans and by being familiar with current MSDS
  • Assists with patient programs as requested
  • Performs other duties as requested
37

Regional Business Office Manager Resume Examples & Samples

  • High school diploma or equivalent required. Post-secondary education in IS, Business or related field preferred
  • Minimum of two (2) years office management and supervisory experience. Healthcare, home care and/or medical billing environment preferred
  • Excellent interpersonal skills including excellent verbal and written communication skills
  • Very strong IS experience and ability to adapt rapidly to different systems and software with proficiency
  • Ability to promote understanding of complex systems/processes and effectively train others
  • Ability to perform analysis and respond appropriately to findings and conclusions
38

Credentialing & Business Office Manager Resume Examples & Samples

  • Direct and manage center medical staff services and credentialing plan
  • Knowledge of Joint Commission requirements as well as CMS. He/She will work closely with Administrator
  • Must have strong organizational skills, ability to prioritize duties, ability to function independently, effective teamwork skills, excellent communication, ability to prepare organized reports, and computer knowledge
  • Be knowledgeable of company Medical Staff Bylaws and Governing Body Bylaws, Medical Staff Rules and Regulations and facility credentialing policies
  • Professional with training/experience in medical staff services and credentialing for the ambulatory surgery setting; certification in medical staff services and credentialing preferred
  • Must have Business Office and medical Background, able to make spreadsheets and strong skills in Microsoft and Excel
  • Professional license or certification preferred in medical staff services and credentialing. Active membership in professional credentialing association preferred
39

Business Office Manager Resume Examples & Samples

  • Supervise inpatient/outpatient charges, posting, billing and collection operation, ensuring all policies and procedures are complied with
  • Ensure that accurate and timely billing is done by staff members and establish controls to ensure appropriate submission, billing and payment cycles
  • Supervise procurement of insurance and financial obligation information on patients' ability to pay for treatment; coordinate with Credit and Collection staff on evaluation of patients' insurance coverage and whether patients' benefits are exhausted; screen and review applicants to determine free-care allocations for self-pay patients
  • Monitor activities with collection agencies, insurance, admitting, patients and physicians; establish procedures for follow-up on third-party approvals, billing and collection of overdue accounts
  • Maintain internal control over accounts receivable and cash receipt functions
  • Keep current on reimbursement billing procedures of third party and private insurance payers
  • Provide information to external auditors and coordinate preparation of departmental financial reports
40

Assistant Business Office Manager Resume Examples & Samples

  • Responsible for calls to Residents' insurance companies and claims follow up
  • Must be comfortable making collections calls and meeting with families to answer questions in regards to bills,statements, Medicaid qualifications
  • Ensuring efficiency of A/R systems and processes
41

Floating Business Office Manager Resume Examples & Samples

  • Overall functions and control within the community business office
  • Accounts payable, accounts receivable, petty cash, resident funds and cash receipts
  • Strong organizational and analytical skills; oral and written communication skills
  • Working knowledge and ability to apply professional standards of practice in job situations
  • Requires 3-5 years bookkeeping and administrative experience. Requires working knowledge of financial statements and automated financial software
  • Must have experience in Long Term Care or SNF. Medicare, Medicaid and Insurance billing experience required
  • Must type 40-50 wpm and be proficient in the use of one or more types of office equipment, including personal computer word processor and related software
  • Must live near a Five Star Community and be able to Travel to any community and act as an interim for extended periods of time
42

Credentialing & Business Office Manager Resume Examples & Samples

  • Knowledge of Joint Commission requirements as well as CMS
  • He/She will work closely with Administrator
  • Must have strong organizational skills, ability to prioritize duties, ability to function independently, effective teamwork skills, excellent communication, ability to prepare organized reports, and computer knowledge. Be knowledgeable of company Medical Staff Bylaws and Governing Body Bylaws, Medical Staff Rules and Regulations and facility credentialing policies
  • Must have Business Office and medical Background, manager experience, able to make spreadsheets and strong skills in Microsoft and Excel. Must have experience in analytical and accounting. Must be a multi-tasker
43

Business Office Manager Resume Examples & Samples

  • Responsible for the billing and collection of private pay, insurance and Medicare accounts
  • Complete month-end closing and review monthly financial statements
  • Provide support to leadership team on capital projects
  • Maintain specific processes for the collection and maintenance of patient data, which includes patient statement accuracy, confirming billing accuracy and patient demographic information
  • Coordinate with Medicare agencies and clinical staff to ensure billing is submitted accurately
  • Assist the Administrator with managing RRC operations by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the facility
  • Manage and direct all accounts receivable, to include pursuit and follow-up of unpaid balances
  • Ensure correct coding of accounts payable and accrue expenses as needed
  • Responsible for accrual preparation and analysis of general ledger and monthly operating statements
  • Serve as RRC "manager-on-duty" on a regular basis
  • Manage on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration
  • Ensure employee files are maintained in accordance with policies and procedures as well as federal, state, and local regulations
  • Manage supply/inventory management and purchasing
44

Assistant Business Office Manager Resume Examples & Samples

  • Handles and prepares food in accordance with sanitary regulations
  • Meets required meal schedules
  • Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights
45

Business Office Manager Resume Examples & Samples

  • Active collections of all aging accounts while also collecting current cash
  • Meet with families to answer questions about bills, statements, Medicaid qualifications
  • Perform month-end close
  • Health Plans (Medical/Dental/Vision)
  • Paid Vacation & Sick Time
  • Select Paid Holidays
  • 401k
46

Business Office Manager Resume Examples & Samples

  • Observes conditions and reports changes in condition to RN
  • Contributes to establishing individualized resident goals
  • Assists in developing interventions to achieve goals
  • Communicates pertinent data to RN and/or physician
  • Documents accurately and thoroughly
  • Contributes to an environment that is respectful, team-oriented, and responsive to the concerns of the staff, residents and families
  • Enhances nursing practice by attending all mandated in-service programs
  • Maintains confidentiality and protects sensitive Protected Health Information (PHI) at all times
47

Assistant Business Office Manager Resume Examples & Samples

  • Must be comfortable making collections calls
  • Above-average Excel spreadsheet proficiency
  • Manage resident finances
  • Require Experience
  • Reads, writes, speaks and understands the English language
  • Prior Medical Billing experience preferred
  • Comprehensive on-the-job training provided
48

Business Office Manager Resume Examples & Samples

  • Office Management: 1 year
  • Short and Long Term care in Skilled nursing facility: 1 year
  • Medicaid, Medicare, Private: 1 year
  • Office Manager: 1 year
  • Management: 4 years
  • Accounting Hospital setting: 1 year
49

Assistant Business Office Manager Resume Examples & Samples

  • Assist residents and families with gathering of documentation and completion of Medicaid applications
  • Follow up on Medicaid applications weekly with families and caseworkers
  • Work with MDS and CBO to prepare and submit Medicare and Medicaid claims timely and accurately
  • Maintain necessary billing and financial information on resident business files
  • Accumulate records from the department managers and accomplish the month-end closing, reporting all necessary information for the central Office
  • Perform and coordinate collection efforts with the nursing home Business Office Manager and Administrator
  • Maintain accurate records of payor sources, addresses, telephone numbers, etc
  • Explain bills to residents and families as necessary and maintain appropriate back-up records
  • Maintain system for recording accounts receivables
  • Reconcile room and board to monthly census
  • Maintain confidentiality of all information
  • Maintain effective communication with residents, families, facility staff and business office staff members
  • High school graduation or G.E.D
  • One to two years’ experience in accounts receivable or bookkeeping is preferred in the long term care or healthcare industry
  • Experience with TX Medicaid is preferred
  • Knowledge of adding machines and computer software required
  • Good interpersonal skills needed to effectively work with residents, families and outside agencies
50

Assistant Business Office Manager Resume Examples & Samples

  • Screens, examines and evaluates patients, including history, systems review, and application of appropriate tests and measures, synthesis information and interprets examination findings in order to establish a diagnosis, identify impairments, determine the predicted level of improvement and the time required to achieve it, identify precautions/contraindications and design and plan of care. Develops appropriate treatment goals and methods in collaboration with the patient and caregivers, implements the occupational therapy treatment plan, and completes all related documentation and record keeping regarding these services. Services include but are not limited to application of therapeutic techniques in areas such as cognitive skills, muscle strength, coordination, endurance, mobility, perceptual abilities, sensory awareness, sitting and standing tolerance, balance, activities of daily living, joint protection, work simplification, orientation and/or?physical agent modalities
  • Supervision of Occupational Therapy Assistants, temporary licensees, students and support personnel in accordance with state licensure requirements and professional standards
  • Attends and contributes to patient care, staffing conferences and other related meetings
  • Consults with and/or makes referrals to other disciplines, agencies in order to address the comprehensive needs of the patient
  • Puts patient service first: ensures that patients and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights
  • Designs, fabricates, fits and/or applies adaptive devices, and trains patients in the use of adaptive devices including orthotics and prosthetics
51

Assistant Business Office Manager Resume Examples & Samples

  • Possess the ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the general public
  • Be a minimum of 18 years of age and of good moral character
  • Knowledgeable of office and accounting machines, as well as laws, regulations and guidelines pertaining to facility operation
  • Ability to work harmoniously with personnel
  • Ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality patient care and maintaining a sound operation
  • Knowledge of business transactions, accounting and credit functions
  • Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle patients based on whatever maturity level they are currently functioning
  • Possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices
  • Must have knowledge of a variety of computer software applications
  • Must be in good standing with the Federal Government
  • Have an obligation to inform your supervisor if you are on any government exclusion list
52

Business Office Manager Resume Examples & Samples

  • Payment Processing, Reconciliation, and Reporting
  • Account Adjustment and Reconciliation
  • Accounts Receivable Month-end Closing
  • Accounts Receivable Monitoring and Analysis
  • Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll
  • Staff Training and Professional Development
  • Supervising of Assigned staff as Required (including Accounts Receivable Assistant, Human Resources, Accounts Payable Assistant, Payroll Assistant)
53

Regional Business Office Manager Resume Examples & Samples

  • Revenue Management and Accounts Receivable oversight for centers within region including billing and collection practices/guidelines
  • Ensure timely and accurate billing, enforcement of collection practices/guidelines and compliant approval for revenue adjustments and bad debt write-offs
  • Provide training/reinforcement on all business cycles including Census management and A/R. A/R training to include PCC, FI electronic claim submission/remittance programs, state specific Medicaid billing systems, EMDEON and electronic upload of ancillary files
  • Prepare ad hoc analysis in order to provide needed financial insights to assist in AR/Collection performance of each center
  • Support of the Business Office Manager and Administrator in the interview process of any new hire in Business Office
  • Monitor the Medicare Bad Debt Process including the review of completed logs and backup documentation
  • Monitor for the integrity of the Resident Trust Account
  • Provide support for weekly Utilization Review meetings and month end closing process
  • Participate in the pre-survey reviews at center in preparation for yearly surveys and assist in resolution of a survey issues
54

Assistant Business Office Manager Resume Examples & Samples

  • Strong oral, written and interpersonal communication skills
  • Ability to work collaboratively with a diverse community
  • Possess basic computer skills (knowledge of Microsoft Office suite and data entry)
  • Willingness to be flexible with tasks and work schedule
  • Proven ability to organize and prioritize tasks; and
  • General office experience
  • A bachelor’s degree, or equivalent combination of education and experience
  • Experience working in a fast-paced higher education and/or Division 1 Intercollegiate Athletics office; and
  • Working knowledge of NCAA rules
55

Business Office Manager Resume Examples & Samples

  • Works accounts receivable as needed and follows up on all accounts, individually as well as accounts with insurance companies
  • Responsible for the timely and accurate completion of all financial statements for submission
  • Coordinate the Business Office so that the operation is most efficient for all concerned
  • Works closely with the Administrator to promote the utilization of the Surgery Center
  • Responsible for the accurate interpretation and implementation of the terms of contracts with all third party payers
  • Bachelor’s degree in related field and 5 years related experience required
  • Basic accounting procedures with some accounting background in a medically-related environment is required
  • Supervisory experience, extensive experience in accounts receivable and accounts payable is required
  • Computer experience, Excel, Word, Medical Billing Software and Applications is required
56

Business Office Manager Resume Examples & Samples

  • Following the monthly accounting calendar to ensure all financial data expectations and deadlines are met
  • Partnering with the Executive Director and other team leaders to form teams, encouraging strong team member engagement, morale and spirit
  • Clearly and professionally communicating and conveying information and ideas in a manner that engages the audience
  • Completing state-required training per regulations
  • Organization, time management, problem solving/resolution, and decision making
  • Written and verbal communications and a willingness to facilitate small group presentations
  • Financial/business principles
57

Assistant Business Office Manager Resume Examples & Samples

  • Office management experience preferred
  • Must be able to recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
  • Must be able to effectively manage and operate within budget
58

Business Office Manager Resume Examples & Samples

  • Must have a minimum of an associate's degree or equivalent experience
  • Two (2) years of office management experience preferred
  • Must be able to effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencie
  • Must be able to manage and oversee patient accounts
  • Must demonstrate dependable, regular attendance
  • Must be able to read, write, speak, and understand the English language
59

Business Office Manager Resume Examples & Samples

  • Directs the daily operations of multi-site/multi-practice business office to ensure accuracy and timeliness in all areas of responsibility including the handling of monies
  • Oversees the preparation of daily charge tickets and works with physicians on charge procedures, including consistent use of procedure codes. Coordinates revisions as needed to obtain fair reimbursement and identifies and resolves discrepancies
  • Ensures that daily, weekly, and monthly billing functions are accurately performed
  • Oversees all aspects of coding functions, including monitoring and interpreting insurance reimbursements and implementing procedures that ensure optimum reimbursement and compliance with regulations
  • Generates monthly management reports from medical accounts and receivable systems
  • Monitors aged balances of all accounts and ensures delinquent accounts are followed up
  • Prepares monthly financial analysis on accounts receivable, collection percentages, billing statistics, etc
  • Implements Reimbursement Policies and Procedures to maximize efficiency. Ensures compliance with appropriate industry regulations
  • Assists with budgetary activities under direction of Executive Director and Controller. Maintains and monitors departmental budget
  • Functions as a liaison between Central Business Office, practices, and administration on accounts receivable issues and questions and resolves problems accordingly
  • Works directly with sites to implement procedures to streamline business office operations and information flow
  • Supervises, through subordinate managers and coordinators, all business and front office staff within multiple practices
60

Business Office Manager Resume Examples & Samples

  • Provide finance documentation to Long Term Care companies as needed
  • Able to work independently or with little or no supervision
  • Knowledge of Medicare, Medicaid and other Insurance products
  • Proficiency in reviewing general ledger information and be able to analyze such financial data to provide useful information to the Continuing Care staff and Billing Department
  • Proficiency in Microsoft Office products and Vision
  • Possess refined interpersonal and telephone communication skills
  • Ability to maintain and understand information generated in an automated billing system
61

Business Office Manager Resume Examples & Samples

  • Ensures bills are sent in a timely manner
  • Ensures that collections are performed timely
  • Ensures that cash and adjustments are posted timely and accurately
  • Ensures that up front collections are performed
  • Ensures that patient portion is sent to agency timely
  • Maintains cash at 95% or more of Net Revenue
  • Communicates effectively with other departments to ensure maximum productivity and profitability for the hospital
  • Supervises all Business Office staff
  • Resolves patient financial complaints
  • Assists with reporting duties
  • Takes full responsibility when the Director is absent
62

Business Office Manager Resume Examples & Samples

  • Leads and provides operational directives for all business office activities related to insurance verification, accurate billing, claims management and collections of Patient Account Receivables to support the overall financial goals of the hospital
  • Knowledge of contracts with insurance carriers as well as contact reimbursements
  • Ability to interact with and work on cross-functional teams at the hospital
  • Review all statistical reports to monitor trends, identifies deficiencies and implements action plans as necessary
  • Responsible for key indicators for AR days, cash collections goals and cash posting
  • Defines and provides the necessary support and leadership to achieve departmental goals and objectives
63

Business Office Manager Resume Examples & Samples

  • Minimum of five years Business Office management experience, three as a department manager
  • Proficiency in ICD coding and ability to use computer automated Practice Management systems
  • Experience working with all types of third party payers. (HMO, PPO, Medicare/Medicaid, etc.)
64

Assistant Business Office Manager Resume Examples & Samples

  • Bachelor’s degree preferred
  • 5 years’ experience
  • Demonstrates competence in management and leadership skills to develop and implement organizational strategies and opportunities for improving hospital growth
  • Maintain current knowledge and adhere to appropriate regulatory standards such as Joint Commission, Medicare, Medicaid, and employment regulations
  • Numerical ability to analyze problems and develop accounting systems to accurately control financial activity at hospital
  • One year previous experience or some hospital clerical experience or medical terminology preferred
  • Forty-five (45) wpm typing skills required
65

ASC Business Office Manager Resume Examples & Samples

  • Manage business office staff & processes for two free-standing, single-specialty ASCs
  • Hire and provide orientation and training to staff
  • Evaluate employee job performance, counsel, and discipline as necessary
  • Conduct team meetings
  • Perform routine payroll duties
  • Provides direction and is knowledgeable on all aspects of team functions
  • Interpret and recommend actions based on ASC Key Performance Indicators and analytics for effective business and financial operations
  • Responsible for the Center’s operations within all legal, regulatory, and accreditation standards as it relates to the business office and medical records department
  • Responsible for accuracy of patient demographic and insurance information
  • Responsible for implementing and ensuring that all internal controls are in place
  • Participate in USPI EDGE program
  • Perform other activities as requested by the Center’s Administrator
  • Assume appropriate operational responsibilities as necessary
  • Work with other Center employees to ensure smooth and efficient flow of patients through the Center
  • Monthly and other reporting activities as required
  • Participate in Center’s Performance Improvement / Risk Management and Accreditation teams
  • Serve as leader & role model in establishing and enhancing work place culture supportive of USPI Mission Statement and Surgery Center service delivery expectations
  • A Bachelor's degree in a business or HIM related field, or additional experience in lieu of education
  • Minimum of three years business office management experience
  • Problem solving and decision making, communication, organizational, and management skills limited to specific accountabilities of the position
  • Time management in line with managing two locations geographically separated in Denver metropolitan area
66

Business Office Manager Resume Examples & Samples

  • Evaluate job performance, counsel and discipline as necessary
  • Establish and maintain personnel records
  • Implement current policies and procedures
  • Implement current USPI internal controls
  • Provide oversight, strategic direction and guidance to accomplish USPI and ASC revenue cycle goals
  • Responsible for all accounts receivable activities and ensure timely cash flow
  • Responsible for meeting CBO budget expectations
  • Ensure accuracy of net revenue reporting through analysis of billing practices and payer reimbursement
  • Participate in USPI''s EDGE program
  • Work with the ASC''s BOM and staff to ensure accurate and timely information is received at the CBO
  • Work with the ASCs and accountants to verify and understand the accuracy of net revenue and A/R reserves
  • Monthly and other reporting duties as required
  • Minimum 5 years supervisory and 3 years management experience required
  • Ability to strategically design and implement effective work flow and staffing plans
  • Expertise in ASC billing, Medicare compliance and manage care contract reimbursement
  • Ability to effectively communicate with senior management, ASC management, supervisors and CBO staff
  • Ability to provide a team oriented work environment
67

Business Office Manager Resume Examples & Samples

  • Administers Human Resource programs and maintains personnel records
  • Supervises reception staff
  • Assist with tours and resident move ins
  • Complies with regulatory requirements related to resident administrative records
  • Requires 1 to 2 years bookkeeping and/or HR administrative experience
  • Requires working knowledge of financial software and payroll software
  • Associates Degree in Business preferred
68

Area Business Office Manager Resume Examples & Samples

  • Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff, as deemed necessary
  • Ensure that all employment practices are administered fairly and without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status in accordance with applicable federal, state and local laws
  • Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies
  • Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents
  • Prepare and submit monthly resident billings for services provided
  • Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments
  • Monitor and manage the accounts receivable collection process
  • Pursue past due accounts persistently and maintain proper back-up documentation
  • Obtain and submit all required documentation to bill third party payers as per program/company guidelines
  • Maintain financial records including cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, and general ledger, as directed
  • Attend all required department head meetings and/or ensure there is Business Office representation at all “area” facilities. Attend seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions
  • Responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts
  • Verify that resident trust is accurately recorded
  • Provide statistics to audit and reimbursement for year-end processing
  • Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily
  • Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission
  • Perform Triple Check and complete exception report for the following
  • 1-2 years: One (1) to two (2) years management/supervisory experience required
69

Business Office Manager Resume Examples & Samples

  • Bachelor’s degree preferably in business, finance or communications with 5 + years relevant work experience
  • Ability to work in dynamic environment and respond to changes with flexibility
  • Must be highly organized and process oriented
  • Must have highly effective written and oral communication skills; excellent organizational and people engagement skills
  • Excellent follow-up skills with attention to detail, ability to multi-task and to work independently and effectively in a complex environment
  • Proficient in MS Office Suite and SharePoint administration and maintenance
  • Strong team player demonstrating accountability & ownership of work assigned
70

Business Office Manager Resume Examples & Samples

  • Regulatory Compliance Pillar of Success
  • Strong written and verbal communications. Ability to document as required by regulations
  • Ability to effectively present information and respond to questions from Leaders, Colleagues, and the general public
71

Assistant Business Office Manager Resume Examples & Samples

  • Medicare: 1 year
  • Medical Billing: 1 year
  • Private Insurance: 1 year
  • Medicaid: 1 year
  • Accounting: 1 year
72

Business Office Manager Resume Examples & Samples

  • Provides leadership and direction related to the billing, coding and prior authorizations of professional services for physicians and mid-level providers who deliver patient care at forty different sites. Annual gross billing exceeding $85 million
  • Ensures the effectiveness and efficiency of the overall revenue cycle related to the patient services listed above, and that all efforts of the department meet compliance standards
  • Develops strategies for improvement, implement improvements, monitor results and report results to key stakeholders on a regular basis
  • Acts as liaison between business office and several centralized Allina departments, including Revenue Cycle Management, Compliance, Excellian/IS and Payer Contracting
73

Business Office Manager Resume Examples & Samples

  • A Bachelor’s Degree in accounting or a business-related area preferred; Associates Degree required; prior supervisory experience preferred
  • Strong mathematical and analytical ability is necessary; excellent organization skills required
  • Should have knowledge and experience with business office equipment such as PC’s, postage machines, copier/ printers, and calculators; and have, and experience and knowledge of Microsoft Office and Google applications
  • Must be organized and detail-oriented, with leadership skills and an understanding of good business office practices and procedures
  • Ability to exercise good judgment in making contingency decisions is required
  • Ability to maintain confidential information and to work well with other staff members and key volunteers is required
  • Incumbent must possess initiative and be reliable and resourceful, flexible, courteous, and a good team worker
  • Prepare and process all new hire paperwork, maintain branch personnel records
  • Maintain confidential personnel files and verify all personnel paperwork as it is communicated to Metro payroll
  • Assign Kronos (time & attendance) badges to new employees and assist branch leadership staff with Kronos training and timecard maintenance processing
  • Monitor, distribute and balance petty cash; secure and manage branch credit card distribution and usage
  • Balance daily transactions, complete daily bank deposits, and prepare cashiers daily cash drawers
  • Monitor the process of purchase orders and work with the corporate office to ensure timely payment of all invoices
  • Serve as branch liaison to Metro AR department; manage corporate and large contract invoicing and reconciliation processes; monitor program and membership receivables
  • Assist and work with child care administration as required
  • Verify daily all membership applications and banking change information for accuracy
  • Assist with branch fund raising campaigns as required
  • Provide excellent customer service by assisting Front Desk staff with telephone and in-person inquiries; answer telephones and give facility tours as requested; assist with program and membership sales and registration
  • Work with other leadership staff on branch special events, open houses and member-focused events
  • Monitor all functions as related to all technology systems
  • Maintain office equipment and arrange maintenance/ support as needed
  • Monitor office supply inventory and purchase as needed
  • Attend Business Operations Team meetings and all other association and branch leadership meetings as required
74

Business Office Manager CC Resume Examples & Samples

  • Prior Skilled Nursing Facility experience
  • Bachelors’ degree preferred
  • 4-6 years business office manager experience in a Skilled Nursing Facility with multiple payers (MCR A, MCR B, Medicaid, Manage Care and other) and some general ledger/financial analysis experience
75

Bft Business Office Manager Resume Examples & Samples

  • Assists with ongoing business operations of the clinical program to drive the program’s ongoing business growth by utilizing the expertise of McLean Hospital staff and resources
  • Bachelor’s degree required; preferably in business or human services
  • Experienced with business protocols and procedures
  • Experience in health services helpful
  • Self starter with ability to work efficiently under pressure, to multi-task, to meet deadlines and to communicate effectively at all levels of the organization
76

Regional Business Office Manager Resume Examples & Samples

  • Bachelor’s degree from an accredited college or university with at least one academic year of accounting units
  • Six (6) years of related experience, three (3) of which were spent in a supervisory capacity
  • The ability to function independently, to work effectively with a wide variety of individuals and to maintain confidentiality of materials and information
  • Prior management skills and experience
  • Demonstrated organizational, time and project management skills; Ability to prioritize and manage multiple tasks with minimum supervision
  • There will be travel throughout the region in order to perform required duties (amount to vary depending on size of region)
  • Responsible for the financial functions of the Business Offices in the assigned region
  • Directs planning, organizing, directing and coordinating the activities of various Business Offices in the assigned region in accordance with Corporate and Program policies
  • Provides training to all new Business Office staff within the assigned Region
  • Provides training on fiscal policies and procedures to Program Administrators within assigned Region
  • Ensures performance of time-sensitive job duties (e.g. banking, payroll and Rep Payee) of the Business Office Managers during absences or vacancies
  • Assists in the formulation of Corporate fiscal policies and procedures and regularly monitors compliance by the programs
  • Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned to employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices that are consistent with Continuous Quality improvement
  • Provides coaching and development planning to assigned staff to allow for achievement of their professional goals
  • Reviews and analyzes corporate and program fiscal policies and procedures and makes recommendations for revisions and methods to increase efficiency and effectiveness
  • Establishes staffing requirements and assignments
  • Establishes and maintains the job specifications and descriptions for assigned staff
  • Hires, orients and trains new and existing staff
  • Provides direction and policy interpretation to program staff on financial and administrative matters
  • Ensures dissemination and implementation of policy and procedural changes within the programs in the assigned region
  • Ensures that financial policies and procedures are followed at the programs
  • Coordinates the efforts of assigned staff, promotes the cost-effective use of personnel, supplies and equipment
  • Manages assigned staff within allocated budgetary parameters and provides input into the development of the fiscal budget of the regional finance department
  • Oversees business office operations, including sufficient auditing and review to ensure compliance with Telecare policies and procedures
77

Business Office Manager Resume Examples & Samples

  • Answer, screen and transfer inbound calls
  • Receive and direct visitors and clients
  • General clerical duties
  • Maintain office environment (including coordination of cleaning and maintenance)
  • Retrieve documents from filing system
  • Resolve administrative problems and inquiries
  • Schedule and coordinate meetings, in-services, appointments and travel arrangements for managers or supervisors
  • High school graduate with minimum of five years of progressive business experience; bachelor’s degree preferred. Two years of business experience
  • Minimum of two years of medical office or one year of home health experience
78

Business Office Manager Resume Examples & Samples

  • Selects and monitors outside collection vendors engaged in the collection of Hospital receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of Cascade receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
  • Must have at least 3 years experience inpatient hospital business office director or supervisor
79

Business Office Manager Resume Examples & Samples

  • Associates degree in a business or HIM related field
  • Minimum of two years business office management experience
  • Proficiency in accounting and ability to use computer automated patient accounting systems, AdvantX preferred
80

Hospice Business Office Manager Resume Examples & Samples

  • High School or equivalent (GED)
  • Two years work-related experience (Hospice experience a plus)
  • Knowledge of Microsoft Office
81

Business Office Manager Resume Examples & Samples

  • Manage all facets of headcount processes globally including forecasting, headcount planning, and management of the administration around financial approvals and recruitment
  • Timely and accurate headcount reporting including investment, productivity, and resource location strategy reports
  • Global Real Estate Management and Utilization Reporting
  • Development of Partner and Senior Management Team Monthly Operating Reports
  • Daily management of the business office team, ensuring compliance with relevant policies and procedures
  • Conduct any business analysis needed to support the ISG organisation (e.g., expense forecast analysis, budget reviews, organisational structure)
  • Review and monitor the key performance indicators across the business office function
  • Drive operational process re-engineering across the business office to optimize cycle times, productivity and quality
  • Work closely with financial control, vendor management, human resources and other key support areas to maximize efficiency
  • Management experience, preferably in a Finance, Expense Management, Business Office, Chief of Staff or CAO role
  • Strong track record in people management
  • Able to demonstrate a commitment to quality and attention to detail
  • Stakeholder management experience, able to interact effectively with the senior leadership team
  • Experience working in a global, dynamic environment
  • Proactive, ability to use own initiative and take lead to devise creative solutions
  • Excellent communication, both written and verbal in English
  • Exceptional interpersonal skills, ability to interact with Senior Management
  • A good team player with the ability to multi- task
82

Business Office Manager Resume Examples & Samples

  • Review customer records prior to admission to determine client’s up-front responsibility
  • Greets and assist customers within 48 hours of admission to collect financial information to help client understand their responsibility and to collect client payments
  • Ensures Coordination of Benefits, Affordable Care Act payments, and Proof of Employment are done at the facility for each client
  • Provides internal and external customer interface with families as our Brand Promise Champion regarding the benefit of increased positive outcomes associated with longer engagement in treatment
  • Throughout stay meets with client to sell and recommend applicable and appropriate treatment extensions to assist client to maximize treatment outcomes and the possibility of long term recovery
  • Negotiates and collects payment for treatment extensions
  • Manage client monetary deposit accounts and ensure proper reconciliation and recording of such accounts
  • Ensure client payment and funds are collected, properly recorded, processed, and deposited
  • Negotiate credit extensions and payment plans via Healthcare Finance Direct (HFD) only when necessary based on client’s ability to pay
  • Meet with client prior to discharge to address financial issues and concerns pertaining to payment of services provided and/or insurance coverage
  • Meet defined department goals and activity metrics to include monthly rescue quotas
  • Knowledge of facility programs, and communicates with appropriate facility personnel regarding client financial situation
  • Partner and proactively communicate with CRMS regarding billing and payment issues to make admission decision about financial viability of client admission
  • Partner and communicate with Call Center Director of Operations to identify and discuss areas of opportunity as it relates to client admissions
  • Assists other business team members with transactions as necessary
  • Expected ongoing understanding and knowledge of insurance trends with regards to authorization and reimbursement
  • Participate in team planning meetings
  • MBA preferred, or Bachelor’s Degree in Business Administration combined with five years’ equivalent industry experience
  • 3-5 years’ high-volume sales/collections experience and understanding of KPI’s including (cash collected, conversion rates)
  • Demonstrated knowledge of sales strategies and confidence to discuss private pay/out of pocket cost with clients with varying socioeconomic backgrounds
  • Knowledge of Managed Care, including understanding: of how clients are authorized for levels of care, how insurance policies reimburse specific to facility location, in-network vs. out of network insurance, and in-network contracts
  • Demonstrated knowledge of budget analysis, financial analysis, and cost management
  • Strategic and proactive thinker, ability to problem-solve financial data or trends
  • Candidates in recovery must have 2+ years of sobriety
83

Business Office Manager Resume Examples & Samples

  • Perform the following Business Office Functions, both personally and/or in collaboration with teammates: Patient reception, scheduling, registration, admitting, cash management, transaction posting, collections, accounts payable
  • Ensure that administrative and accounting procedures are carried out timely and accurately including but not limited to month-end financials, payroll and state reporting
  • Accounts payable process – ensures timely, accurate payment of invoices and accurate reporting of accruals
  • Oversees Medical Records Process
  • Manages accounts receivable to benchmark standards
  • Charge entry and claim submission and patient statement mailing
  • Perform daily transaction audit, weekly accounts receivable analysis and month end aging review
  • Perform preemptive reviews, case profitability and payer reimbursement review
  • Maintains employee medical records and personnel records
  • Other duties as directed by Supervisor
  • High School Diploma and 5 years related experience required; Bachelor’s degree in related field (preferred)
  • Knowledge of basic accounting procedures with some accounting background in a medically-related environment (required)
  • Supervisory experience in an ASC or hospital setting (2-5 years) (required)
  • Extensive experience in accounts receivable and accounts payable in an ASC or hospital setting (required)
  • Extensive experience in managing and understanding 3rd party payer contracts (required)
  • Medical Terminology knowledge (required)
  • Proficiency using Excel, Word, Medical Billing Software and Applications (required)
  • Strong Communication skills and phone etiquette (required)
  • 2017-3508 CA
84

Business Office Manager Resume Examples & Samples

  • Greet and assist customers within 48 hours of admission to collect financial information to help client understand their responsibility and to collect client payments
  • Ensure Coordination of Benefits, Affordable Care Act payments, and Proof of Employment are done at the facility for each client
  • Provide internal and external customer interface with families as our Brand Promise Champion regarding the benefit of increased positive outcomes associated with longer engagement in treatment
  • Negotiate and collect payment for treatment extensions
  • Assist other business team members with transactions as necessary
  • MBA preferred, or Bachelor’s Degree in Business Administration
  • 5+ years of behavioral health/substance abuse experience
85

Business Office Manager Resume Examples & Samples

  • Manages day-to-day- business and administrative functions for multiple programs
  • Develops implements and maintains internal financial controls for the service sites
  • Ensures accurate client billing by overseeing the collection and input of data into the company system(s). Works with Executive Director and billing/collection staff to ensure maximum reimbursement to clients (if applicable) and company
  • Prepares/distributes management and company reports, as requested, in a timely manner
  • Oversees accounts payable (AP) processing including invoice coding to General Ledger Account and locations in Oracle, batch control/summary approval, approve weekly RECAP report, submit batches and organize invoices that are routed to the Resource Center, and review/sign the accounts payable check register, follow up on late payments or other issues
  • Acts as liaison to select Corporate departments for administrative functions including finance, HRIS, billing, accounts payable, and payroll
  • Supervises and/or prepares payroll, verifying hours worked against billing sheets. Resolves discrepancies with the appropriate persons. Enters or oversees entry of payroll data into payroll system within required timeline. Distributes paychecks according to company guidelines
  • Processes employee mileage and expense reimbursement requests through the AP process
  • Dispenses/reconciles petty cash, if applicable for location
  • Performs all PCard duties to include: retain receipts, prepare transaction logs/detail, receive receipts and the transaction logs from branches, allocate appropriate general ledger account per purchase, receive and approve all PCard statements and ensure all receipts are received and sent to the Resource Center according to required timeline
  • Maintains systems for monitoring and filing leases, maintenance agreements, service contracts, and warranties
  • Maintains fixed asset systems
  • Initiates and maintains current employee and contract personnel files in compliance with company policies and procedures, and all applicable licensure/certification/accreditation requirements. Works with supervisors to ensure collection of all necessary current documentation within required timelines. Closes/archives personnel files per company policy/procedures
  • Monitors PAF process and entry into HRIS
  • Ensures employee data in HRIS is accurate
  • Ensures new employees are oriented, complete training, and are informed of company policies and procedures
  • Responds to employee inquiries regarding benefits, payroll, expense reimbursement, office systems and related information
  • May serve as a member of the Continuous Quality Improvement Committee and performs quality audits as requested by the committee
  • May serve as a member and/or chair of the Safety Committee
  • Oversees facility/equipment lease arrangements and interacts/coordinates with outside vendors for office supplies/equipment
  • Maintains organization and currency of corporate and RWW policy/procedure manuals
  • Ensures initiation, maintenance and security of all client records
  • Supports administrative and clinical core staff by completing correspondence and memos, scheduling appointments and meetings, filing and retrieving documents. Recommends/makes arrangements for temporary office help as needed
  • Records minutes of staff meetings/in-service education presentations and maintains binder for each
  • Assists in implementing/maintaining standardized operational processes to ensure compliance to company policies, legal requirements and regulatory mandates
  • Adheres to and participates in Company’s mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices
  • Reviews and adheres to all Company policies and procedures
  • Supervises direct reports and performs all duties inherent in supervisor role
  • Abides by and demonstrates the company Mission – Vision – Values through both behavior and job performance on a day-to-day basis
  • A minimum of an Associate of Arts Degree in Business or the equivalent
  • A minimum of Five years administrative office experience
  • Advanced computer software (Microsoft office) and data entry skills
  • Basic knowledge of medical terminology and medical office insurance billing preferred
  • Excellent organizational, customer service, and oral/written communication skills
  • 20818 44TH AVE W STE 270 , LYNNWOOD, WA 98036-7709 USA
86

Business Office Manager Resume Examples & Samples

  • Reviews, analyzes and interprets financial data to monitor progress toward established goals; identifies deterrents to success and implements improvements as necessary to enhance efficiencies and results; facilitates effective problem resolution and development of business office goals and objectives
  • Selects and hires employees according to established guidelines. Monitors, coaches, develop and evaluate performance of staff on an ongoing basis in accordance with applicable performance standards. Oversees training and ensures staff competencies
  • Insure business office staff follows SCA and facility policies, procedures and internal controls
  • Maintain appropriate business office staffing levels and ensures teammates are cross-trained
  • Ensures that administrative and accounting procedures are carried out timely and accurately including but not limited to month-end financials, payroll and state reporting
  • Responsible for office supplies and equipment
  • Responsible for accounts payable process. Insures timely, accurate payment of invoices and accurate reporting of accruals
  • Works closely with Clinical Director so that the flow of the overall operation is most efficient, reporting all activities to the Administrator