Business Office Resume Samples

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I Jones
31095 Eleazar Mission
+1 (555) 624 2385
31095 Eleazar Mission
p +1 (555) 624 2385
Experience Experience
02/2014 present
Houston, TX
Business Office Coordinator
Houston, TX
Business Office Coordinator
02/2014 present
Houston, TX
Business Office Coordinator
02/2014 present
  • Maintains documentation, gathers data, and generates reports related to Performance Improvement Projects
  • Perform the following Business Office functions, both personally and/or in collaboration with teammates
  • Works closely with the physician offices to optimize cases and efficiency
  • Works closely with the Administrator to promote the utilization of the Surgery Center
  • Performs other duties as assigned
  • Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws
  • Processing bi-weekly payroll, responding to payroll developments, trends, regulations and business controls
09/2009 01/2014
Chicago, IL
Gpc-business Office
Chicago, IL
Gpc-business Office
09/2009 01/2014
Chicago, IL
Gpc-business Office
09/2009 01/2014
  • Workforce Management: Tracking and reporting of Workforce Demand and Supply
  • Pro-actively identify, build and communicate mitigation plan, manage and escalate Risks as per Risk Management framework (financial and non-financial impact)
  • Workforce Management : Tracking and reporting of Workforce Demand and Supply
  • This profile is expected to provide management oversight to the following functions at GPC
  • Vendor Management : Manage vendor relationship
  • Vendor Management: Manage vendor relationship
  • Financial Management: expense control, Plan, forecast
05/2004 03/2009
Chicago, IL
Business Office Assistant
Chicago, IL
Business Office Assistant
05/2004 03/2009
Chicago, IL
Business Office Assistant
05/2004 03/2009
  • Performs other duties including performance goals developed by manager and employee
  • Performing other duties including performance goals developed by manager and employee
  • Perform office duties such as assisting with mailings, answering telephones, taking and relaying messages
  • Creates a welcoming and productive work environment for employees and clients
  • Receive and process routine requests for work (SIF)
  • Perform other tasks as assigned
  • Providing back up support in the CSC Administrative Office and for the building Help Desk
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
Strayer University
Bachelor’s Degree in Accounting
Skills Skills
  • Strong verbal and written communication skills. Ability to clearly communicate
  • Highly organized, detail-oriented, focused
  • Strong inter-personal skills
  • Proficient in Microsoft office (Excel, Word, PowerPoint, Project) skills
  • Ability to manage upwards
  • Expense tracking
  • Status tracking and reporting
  • Multitasking
  • Coordination
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15 Business Office resume templates


GIS Business Office Financial Analytics Resume Examples & Samples

  • Responsible for supporting the annual planning and budgeting process while also focusing work efforts that result in a positive financial or operational impact
  • Supports and provides recommendations to aid in making strategic decisions
  • Completes activities necessary to accomplish the expected outcomes of multiple simultaneous efforts as assigned
  • Liaises regularly with management, business partners, and financial controls
  • MBA, BBA or Finance Bachelor degree with minimum 4-6 years of work experience in similar position, preferably in financial services at Citi
  • Quantitative aptitude and attention to detail
  • Experience leading the business planning and budgeting effort for a large organization
  • Ability to effectively anticipate, synthesize and articulate complex business issues
  • Excellent communication skills - must be able to interface with executive management and collaborate across functions/businesses/regions working closely with senior management and finance regularly
  • Proven track record of success working in a fast paced environment with multiple priorities and tight deadlines
  • Fluency with financial data analytics and presentations with strong knowledge of Citi process and systems

O&t-asia ISG Business Office & Controls Senior Analyst Resume Examples & Samples

  • Knowledge of risk and controls gained through previous roles
  • Understanding of Citi’s internal risk & controls policies and processes and the ability to quickly identify areas of weakness
  • Experience of an operations environment and awareness of the related risks a must
  • Regulatory concepts and other key areas of risk within the operations and data environments
  • How data and operational processed executed and used holistically within front to back transactional flows, and potential risks inherent within these flows
  • Reference data/ TTS Account services and products would be an advantage
  • Ability to manage control practices demonstrating a risk-based approach -Exhibit strong written and verbal communication skills
  • Possess the ability to work with various levels of management and build and maintain effective working relationships
  • Proven success in a team environment and strong influence/negotiation skills
  • Able to interact with Auditors, Compliance and Independent Controls Groups as required
  • Ability to proficiently use MS Office products, particularly Excel and PowerPoint
  • Excellent communication (written and verbal)
  • Ability to influence negotiate and build strong relationships at various level. -Planning and organizing
  • Can make decision quickly
  • Willing to be involved in all aspects of a task
  • Exhibit good attention to detail while focused on delivery
  • Ability to work on several initiatives concurrently and cope with changes in priorities
  • A business related degree would be advantageous, however less relevant than extensive ‘in situ’ experience
  • Further risk related qualifications would be beneficial

VP-asia TTS Client Operations Business Office Resume Examples & Samples

  • Business planning & analysis for APAC TTS Client Operations based out of Singapore
  • Complete tracking and management of Asia TTS Client Operations Financials including HC tracking v/s plans
  • Interaction with TTS Client Operations Global Office on BP&A related items including financials reporting & MIS
  • Work on other items of coordination and reporting to be managed by APAC TTS Client Ops Business Office
  • Good communication & interaction skills
  • Assertive and able to drive management initiatives within targetted timelines
  • Extensive experience in project management and with financial background

Regional AML Business Office Head Resume Examples & Samples

  • Financial management, decision and reporting
  • Standardized methodology for equitable expense charge-out
  • Identifying, defining and generating appropriate and relevant performance and operations metrics reporting
  • Manage the alignment of metrics definitions across the Global AML Operations, Compliance and Risk & Controls functions in O&T
  • Managing the relationship and engaging stakeholders/customers at the appropriate levels
  • Support of management reporting requirements for governance and oversight by partners in country business, O&T and compliance, both at regional and global
  • Lead and take responsibility for the effectiveness of the administrative services performed by FRO Manila for financial planning reporting
  • Review financials for expense management action and resource planning
  • CTSM finance related to the expense charge-out and recovery of the AML expense
  • Identifying, defining and generating appropriate and relevant performance & operations metrics reporting
  • Design and implement regional functional metrics that drive the performance of the region, in accordance with the global AML operations reporting requirements
  • Regional adherence for the implementation of GSOM standards for metrics reporting, capacity planning, customer satisfaction surveys, etc
  • Standardize the metrics definitions presented at governance forums to enhance the understanding of the AML operations and to have trends and exception issues escalated in a timely manner for management action
  • Ensure stakeholders are periodically updated on the hub performance and promptly informed of issues related to governance for oversight
  • Design, implement and contribute to the regional engagement process with senior stakeholders and in-country management which includes the production and running of 13 monthly country SCOO and CFO presentations
  • Developing communications plans, relationship management processes and training framework to ensure alignment with Global Customer Engagement Strategy and to get APAC to where we want to be on the Customer Engagement Maturity Model
  • Ensure formalized engagement with fixed frequency with SLTs at the cluster/division/country level to enhance the partnership with stakeholders
  • Managing the day-to-day enquiries and complaint feedback loop mechanism between hub operations and key stakeholders in the business and compliance community
  • Conduct biannual Customer Survey and facilitate reviews, make recommendations and track improvement actions to improve customer satisfaction scores based on feedback from customer queries, complaints or formalized surveys
  • Ongoing and key initiatives
  • Program manages all aggregate change / transformation initiatives that in 2014 and 2015 include PFG, establishment of a backup COB hub in an appropriate location to make regulatory requirements
  • 10 years operations management or related experience
  • Technology savvy, with Microsoft Office skills, knowledge of databases and data manipulation
  • Understanding of Citi financial processes including both management and financial books and the mechanics
  • Services background
  • Demonstrated management leadership and management skills, with the ability to influence people
  • Excellent organizational and multitasking abilities, as well as training skills
  • Commitment to community, mobility and diversity

NA Business Office Resume Examples & Samples

  • Lead the Communications function across the site, including the design, development, direction and oversight of the Communications policies and programs
  • Create and execute annual strategic communications plan in support of the site, TTS Client Operations and Wholesale Cards
  • Develop and implement targeted communications strategies, messages and tactics that engage employees
  • Develop and implement creative communication projects, visions, and campaigns including but not limited to: audio, video, social and digital platforms
  • Independently prepare and finalize presentations, videos, and other multimedia content
  • Work closely across the communications function to support strategic and cultural initiatives ensuring effective communication and consistent messaging to all levels of the organization
  • Develop strategy for existing and emerging communications channels to communicate with and engage employees across the organization
  • Responsible for intranet, town hall meetings, video production, all-employee calls, and written materials. Ensure consistency across all communications channels
  • Ensure that all communications are consistent and aligned closely with the firm’s objectives, playing a key role in all crisis and issue communication
  • Integrate corporate objectives into messaging platform and drive execution, coordinating closely with internal functions, such as Marketing, Branding, External Communications and business leaders
  • Develop appropriate metrics to evaluate effectiveness of communications plans, messages and vehicles
  • Build, influence and maintain strong working relationships with business and functional leaders to advance the communications agenda
  • Manage and review messaging in all corporate employee communication vehicles to ensure consistency, utilizing a broad array of communication solutions (email, intranet, video, etc.)
  • Ensure that correct brand standards and brand voice are consistently represented across all communications materials; Review communications for appropriateness, raise to appropriate levels for approvals, and finalize for distribution after approval is in place
  • Prepare talking points for speeches, interviews and articles, as well as internal and external memos
  • Leads projects and initiatives related to NA TTS Client Operations and Global Wholesale Cards Business Strategy, as well as, multi-discipline roles such as Empowerment,Talent, Culture, VOE, Client Focus, and other areas
  • Bachelor’s degree in Communications/Journalism strongly desired
  • Expert knowledge of communications and 5+ years of increased responsibility for internal communications management
  • Demonstrated track record of conducting successful, proactive internal communications programs that employ creativity and use a variety of tools, forums and media
  • Experience in working with senior executives and a proven ability to effectively counsel and advise on a wide range of topics
  • Highly articulate in verbal presentations as well as written communications
  • Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior-level executives
  • Integrity, maturity, dependability, a positive professional attitude
  • A team player who will implement initiatives effectively and motivate others to carry out their work
  • Experience or demonstrated ability to work effectively in a team based environment within a matrixed organization
  • Strategic mindset to integrate business strategy into all communications
  • Track record of success in delivering high quality work in a fast paced and dynamic environment

Business Office Senior Analyst Resume Examples & Samples

  • Procurement experience preferred
  • Education: Bachelor degree in accounting/finance
  • 7 years of proven financial experience to include resource and locations, project management (shared services environment as a plus), improvements programs
  • Proficiency with MS Office Suite (MS Excel, Power Point)
  • Ability to break down communication barriers and influence peers / partners to achieve common goals
  • Engaged in customer and business requirements
  • Strategic thinking and problem solver
  • Ability to work on multiple tasks and assignments effectively
  • Fast learner
  • Skills and Competencies
  • Able to speak, read and write English on a very high level

ESC Global Operations & Latam Region Business Office Resume Examples & Samples

  • Minimum of 10 plus years of professional, diverse experience across the finance industry, functions, and businesses
  • Experience of working in an international context
  • Procurement and/or payments experience preferred
  • Ability to break down communication barriers and influence peers / partners to take action necessary to achieve goals
  • Fluent English, written and oral
  • Drive results with high degree of accountability; proven time and task management competencies with an exceptional attention to detail
  • Exceptional interpersonal and communications skills, with the ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management
  • Strong leadership, innovative and strategic thinking and planning abilities – can “connect the dots
  • Advanced communication/presentation skills
  • Individual proficiency with reporting tools and MS Office suite, management information systems (MIS), trend analyses, statistics, and quantitative and qualitative analyses
  • Business Administration degree or similar (Operations Management, Management Sciences, Engineering Management, Technology and Management)

O&t-esc Regional Business Office Head Resume Examples & Samples

  • Minimum of 8 plus years of professional, diverse experience across the finance industry, functions, and businesses preferred
  • Procurement and/or Payable/Enterprise Supplier Risk Management experience preferred
  • Ability to break down communication barriers and influence peers/partners to take action necessary to achieve goals
  • Demonstrated ability to coach and influence peer group in decision making and strategic processes
  • Proven ability to prioritize business objectives and effectively manage multiple projects through to timely benefit realization
  • Ability to drive results and affect change without direct authority
  • Strong leadership, innovative and strategic thinking and planning abilities – can "connect the dots"
  • Advanced change management skills including stakeholder management and communication
  • Business Administration degree or similar (Operations Management, Management Sciences, Engineering Management, Technology and Management) preferred
  • Master degree in accounting/finance preferred

Executive Admin Asst-it Business Office Resume Examples & Samples

  • Maintain calendar of meeting and appointments. Prepares supporting information including names, telephone numbers and documentation for scheduled meetings and appointments
  • Prepare written communications ensuring outgoing correspondence is professional,accurate, and grammatically correct. Compose and prepare letters on selected matters for signature as appropriate. Create and maintain organizational charts
  • Schedule travel arrangements including reservations (airline, car rental, local ground transportation, hotel, lunch, dinner, etc.) and subsequent expense reporting
  • Professionally and discreetly handle incoming telephone calls and visitors. Communicates messages accurately and resolves inquiries whenever possible
  • May attend management meetings; prepare and copy materials for meetings, gather agenda items, prepare and distribute meeting minutes as requested
  • Maintain an organized and accurate filing system; develop tickler file to serve as areminder of matters requiring attention on a future date
  • Prepare weekly/monthly/quarterly reports and presentations, prepare Board Meeting materials, retain and maintain documents that may requested by Executive or by others
  • Two or more years secretarial/administrative experience supporting a senior level manager or other sufficient job-related experience in the financial industry
  • Proficiency in the use of Microsoft Office Suite
  • Experience providing administrative support including calendar management, meeting coordination, and/or invoicing or expense reporting
  • Excellent communication skills with an ability to interact in a professional manner with executive management, vendors and customers
  • Strong organizational skills with the ability to prioritize workload and to handle a broad range or diverse activities
  • Comfortable working with multiple priorities and deadlines
  • Ability to maintain a high degree of confidentiality
  • Completion of Administrative Assistant program or other secondary coursework in business
  • Three years of secretarial/administrative support experience in a corporate environment

Esc Business Office Programs Resume Examples & Samples

  • Manage employee engagement programming inclusive of culture and ethics, talent (mentor and stretch projects) and recognition programming
  • Create program guidelines and administer end-to-end planning and execution
  • Partner with the Business Office Head on talent planning that focuses programs on driving a high performance culture
  • Lead the employee engagement activities and liaise with business and site champions to manage action plans against VOE initiatives
  • Generate communication materials that support culture and mission and manage distribution (ie posters for display at all sites)
  • Manage the bi-monthly newsletter to keep ESC informed on key information across business strategy, culture, and engagement
  • Develop and execute communication planning to support program efforts
  • Provide general support to the Business Office Head for ad hoc work efforts, presentations, analysis and planning
  • 5 plus years of professional, diverse experience across the finance industry, functions, and businesses Outstanding analytical and quantitative capabilities required
  • Demonstrated professional ethics and integrity in carrying out responsibilities to clients, peers, and franchise
  • Ability to multi-task, prioritize, and manage multiple projects while meeting all deadlines Collaborative work style with the ability to effectively interact with partners across organizational boundaries and hierarchies Strong leadership presence which commands respect and earn trust of senior management team Highly motivated and self-driven, ability to multi-task productively, and strong result orientation Clear/logical approach to problem-solving in order to break issues down to components parts and identify most important issues Experience in building and managing relationships across geographies and functions

Global Sourcing Business Office Resume Examples & Samples

  • Minimum of 10 plus years of professional, diverse experience across the financial services industry, functions, and businesses
  • 4-5 years strategy experience in Top 5 Management Consulting firm or in the strategy function of a Financial Services firm preferred
  • Demonstrated experience of building and collaborating with high performance teams
  • Outstanding analytical and quantitative capabilities required
  • Project management experience from individual task management to the ability to manage large, complex projects and teams
  • Proven problem solver, self-motivated, results-oriented, and ability to multi-task in a fast moving environment with different functional areas
  • Demonstrated professional ethics and integrity in carrying out responsibilities for clients, peers, and franchise
  • Collaborative work style with the ability to effectively interact with and persuade partners across organizational boundaries and hierarchies
  • Strong leadership presence which commands respect and earns trust of senior management team
  • Highly motivated and self-driven, ability to multi-task productively, and strong results orientation
  • Clear/logical approach to problem-solving in order to break issues down to component parts and identify most important issues

International Business Office Proposal Manager Resume Examples & Samples

  • Proactively develop, maintain, and continuously apply proposal planning processes in regards to schedule, estimates, write-ups and statement of work
  • Lead effective strategy and kick off meetings with internal customers and suppliers that drive a timely and accurate proposal to the end customer
  • Own the management of proposal documents and files from strategy to delivery to the customer
  • Welcome, learn, and train others on new processes or systems that improve processes in the International Business Office
  • Ability to manage and deliver routine, major, and mega proposals independently while utilizing necessary resources
  • Review proposals for accuracy, quality, and timeliness
  • Manage the development and delivery of RFI responses pre/post proposal
  • Provide detailed guidance to proposal writers/contributors
  • Understand the different components that make up a proposal and provide meaningful, analytical, support to the business office
  • Ability to form working relationships with a variety of internal suppliers and customers; Sales, Legal, Finance, Programs, Engineering, etc
  • Support ad-hoc International Business Office initiatives
  • Determine areas of opportunity in proposal process and offer suggestions of improvement and solution; identify and mitigate business office operational risks
  • Support International Business Office ACE journey in regards to tracking suppliers, updating standard work, improve internal processes, etc

CRS Business Office Head Resume Examples & Samples

  • Experience of working in diverse international environment
  • Experience of managing remote teams
  • Knowledge of real estate industry (preferable not necessary)
  • Knowledge of Citigroup businesses and controls
  • Knowledge and understanding of customer service quality principles
  • Diplomatic skills
  • Strong command of English, both spoken and written
  • Formal financial qualification (or appropriate relevant experience within a financial management environment)

IT Business Office Key Requisitioner Resume Examples & Samples

  • 3+ years of experience (preferably in accounts payable, purchasing, and/or accounting)
  • Experience in a customer service/support environment
  • Strong organization skills

Product Development Business Office Resume Examples & Samples

  • Business office experience and familiarity and background with engineering product development cycle and processes
  • 0 GPA or higher
  • 3 years’ relevant experience in Automotive Engineering or Manufacturing

Group Manager, Technology Business Office Resume Examples & Samples

  • Establish the processes and disciplines for executive visibility into the Business Value of our Technology Investments and the performance in delivering and running Nordstrom Technology services
  • Enable the foundation for visibility, optimal practices and minimum data standards to be used for Enterprise and Domain level measurements, ensuring alignment and efficiency
  • Ownership of the Project and Portfolio Management system, processes and user support to enable transparency and real time information on the delivery of Technology investments
  • Fashion the metrics that enable leaders to make visual data discoveries and gain the insights to critical areas of the business to provide informed decision making
  • Provide leadership and innovation benefiting the transformation of technology business measurements and resulting process improvement efforts
  • Lead a team to develop and execute on roadmaps and strategic direction through innovative solutions
  • Partner with the Business to collaborate and define the outcome measures needed to communicate Technology delivery and quality
  • Supervise, develop and mentor team members in business liaison skills, requirement definition as well as project management
  • Maintain continuous contact and develop an understanding of the business drivers of Technology, dominant processes and priorities

Manager IT Business Office Financial Management Resume Examples & Samples

  • Bachelor's Degree in Accounting or Finance
  • 3 or more years of meaningful experience in financial planning & analysis in a corporate setting. Information Technology background is highly desirable
  • Strong analytical and quantitative skills; able to express complex ideas in simple terms; well-developed interpersonal skills, including the ability to challenge
  • Strong organizational and time management skills; ability to manage multiple assignments and projects with varying deadlines
  • Excellent oral/written communication and presentation skills; ability to communicate with all levels of the organization
  • Superior knowledge of Microsoft Excel. Strong knowledge of Microsoft PowerPoint and working knowledge of Access

Business Analyst, Business Office Voice Resume Examples & Samples

  • Professional work ethic, inter-personal skills and strong organizational skills are essential
  • Conceptual thinking and creative problem solving skills
  • Ability to lead and influence others to get things done
  • Knowledge of how the voice organization works, the tools they use (EOM, BCRIS, NM1, ARICS, etc) and the products they support
  • Collaboration and negotiation skills
  • Analytical and technical skills
  • Flexibility; ability to comfortably operate in a rapidly evolving environment
  • Advanced MS Office skills, particularly MS Excel and MS PowerPoint
  • Juggle multiple projects without missing a beat
  • A demonstrated ability to deliver results with particular strengths in
  • An ability to work independently
  • Business Analyst certification and/or a university/college graduate with a business, marketing or telecommunications degree
  • Experience in developing requirements for business process and systems integration projects
  • English is essential, but a bilingual resource (French & English) would be preferred

Athletics Business Office Accountant Resume Examples & Samples

  • Preparing University forms, including payment and procurement requests, interdepartmental procurement requests, journal entries and travel forms. Interacting with other GW departments to resolve situations related to accounting
  • Coordinating team travel plans with coaches to include preparing travel advances based on sport budgets, reconciling the advances, and interacting with hotels and vendors in regard to billing
  • Preparing deposits for basketball gate receipts and program sales, membership, rental income, and all gift and fundraising revenue
  • Logging all department expenses and income into department shadow system, files department forms, and maintains Procurement Card and deposit files
  • Providing business operations information to staff members and issuing petty cash & student host entertainment money
  • Auditing and reconciling departmental Procurement Cards
  • Assisting with preparation of monthly budget reports and annual EADA and NCAA audit report

GIS Business Office Financial Analytics Resume Examples & Samples

  • Experience leading the business / project planning and budgeting effort for a large organization
  • Excellent Communicator – possessing excellent oral and written communications skills, and ability to navigate across senior management and business partners; Finance, HR, Cyber Security Operations and CATE
  • Executive Presence – able to step in for SVP Head of GIS Business Office and deliver executive presentations

It-senior Business Analyst, Business Office Resume Examples & Samples

  • Prepare and create requisitions after reviewing contract/SOW/Invoice. Invoice payment release and follow up
  • P&L management: Develop, calendarize, and manage monthly financial forecasting for all capital related accounts. Prepare variance explanations
  • General Ledger reconciliation against IT budget/project budget
  • Ad Hoc analytic reporting. Support financial audit requests. Provide data analysis and reporting on new requests covering budgets
  • Monthly accruals for capital and expense. Coordination and submission of yearend accruals with supporting documentation
  • Oversee supporting team members on capital management transactions
  • Strategic capital project planning supporting activities and review of capital project submissions
  • Reporting – prepare high level capital labor and capital allocation reports. Management of capital allocation budgets and reporting
  • Degree in Accounting or Finance
  • 3-5 years of meaningful experience in financial planning and analysis in a large corporate setting. Information technology background is highly desirable
  • Experience supporting and guiding a project management office preferred
  • Training of team members and mentoring colleagues in budgeting, forecasting and capitalization treatment preferred
  • Strong analytical and quantitative skills; able to express complex ideas in simple terms
  • Interpersonal skills, including the ability to challenge
  • Ability to communicate at all levels of the organization
  • Ability to multi-task with varying deadlines
  • Strong knowledge of Excel, PowerPoint, and working knowledge of Access

Product Development Business Office Resume Examples & Samples

  • Lead and support strategic projects for the Functional Engineering Directors, North American PD Executive Director and VP of VCSE
  • Develop global cross-functional standards and processes to improve the operation of the engineering teams
  • Manage the collection, reporting, and improvement of budget and headcount data and metrics
  • Lead and support tasks to run the daily business for the VSCE organization
  • Bachelor’s degree in Engineering
  • 1+ years of engineering business experience
  • Business office experience and familiarity and background with engineering product Development cycle and processes
  • 3+ years’ experience in Automotive Engineering or Manufacturing
  • Succinct, clear communication skills with the ability to work with all organizations/levels and operate comfortably in high level meetings
  • Microsoft and SharePoint skills: Word, PowerPoint, Outlook, Excel, OneNote
  • Professional communications skills
  • Demonstrated ability to prioritize tasks and work planning

General Services Business Office Team Lead Resume Examples & Samples

  • Daily supervision of two lead business analysts
  • Review and edit/draft communications in English, utilising a high level of prose and grammar
  • Conduct cross-functional analysis of data and critical business issues within General Services
  • Manage special projects, monthly and weekly reporting requirements and ad hoc reporting/requests to completion and with the highest quality. Reporting requirements include, but are not limited to, MOR, Weekly Reporting, Savings Reporting and Metrics Reporting
  • Support other strategic initiatives with advanced analytics as needed
  • Act as a project manager to assist the regional implementation of programs
  • Facilitate meetings and coordinate activities with regional and product leads and the appropriate stakeholders
  • Create and manage the appropriate GS Business Tracker to manage, organize and prioritize key business deliverables
  • Work closely with the EMEA GS Head, Regional Product Leads and Cluster Heads on various reporting and project activities
  • Higher degree
  • Excellent English verbal and written communication skills
  • 8+ years of experience preferably in a business office or business analysis function
  • 2 years of people supervisory experience
  • Strong and creative problem solving skills with the ability to analyze and troubleshoot reports/data to ensure accuracy
  • Proficiency in SharePoint and Social Media
  • Ability to work in a virtual environment
  • Must be flexible and have a strong aptitude for managing priorities and following up on initiatives
  • Analytical experience in the financial services industry
  • Flexible and responsive manner
  • Ability to interact with various levels of management in a professional manner

Csil-tts-tts Client Operations Business Office Resume Examples & Samples

  • Presentation and interaction skills
  • Assertive and able to drive management initiatives within targeted timelines
  • Organized in his/her work
  • Previous experience in project management and with financial background is preferred

Gpc-business Office Resume Examples & Samples

  • Project Planning and execution for GPC transitions with full accountability as per Transition Methodology
  • Meet or exceed existing quality standards while negotiating with stakeholders on realistic deliverables and willingness to adopt change
  • Ensure all transition milestones are achieved within timelines
  • Generate and publish relevant reports accurately and per schedule
  • Ensure any issues are escalated in a timely way and addressed with project stakeholders
  • Pro-actively identify, build and communicate mitigation plan, manage and escalate Risks as per Risk Management framework (financial and non-financial impact)
  • Enable collaboration between various project team members to secure effective risk management
  • Facilitate effective discussions between internal/external stakeholders to create an effective resolution
  • Individual Contributor (IC)/Managerial Individual Contributor
  • Proactive Stakeholder Management Skills
  • Understands the Macro picture but can do hands-on engagements
  • Structured approach to Project Management
  • Strong Team Player and Project Leader
  • Strong Analytics skills
  • Ability to influence stakeholders
  • Education: First Class Graduate and CA/MBA (IIM/FMS/ISB)
  • Experience: 7+ years plus in Financial services in project management roles in Transitions specifically in Asset Management and /or Investment Banking Operations in Middle office/Trade Processing and Reconciliation functions in captives e.g. HSBC securities/JP Morgan Worldwide securities/BNY Mellon/State Street or 3rd party vendors like Genpact/Wipro

Business Office Account Clerk Resume Examples & Samples

  • HS Diploma/GED
  • Two years of office/clerical experience
  • Bookkeeping experience
  • Computer experience (Excel and Word)
  • Strong verbal/written communication skills along with excellent interpersonal skills
  • Ability to work unsupervised, meet deadlines and handle multiple tasks in a fast-paced environment

ESC Regional Business Office Resume Examples & Samples

  • Manage senior management reporting, including biweekly and monthly operational review, to ensure alignment of content with strategy
  • Coordinate and organize regional events such as townhalls, offsites, all hands meetings, senior leadership meetings, video shoots, and other business events as needed
  • Partner with the Global Business Office Head on talent planning that focuses programs on driving a high performance culture, including talent programming (mentor and stretch projects)
  • Develop and manage regional communications to include generating communications as well as managing the review and distribution of drafted communications
  • Identify, manage, and create distribution populations
  • Administer the regional website and Collaborate site and work with stakeholders to maintain updated and relevant content that supports the communications strategy
  • Provide general support to the Regional Business Office Head for ad hoc work efforts, presentations, analysis and planning
  • Promote innovation and generate new ideas for Citi through participation in industry best practice forums through speaking engagements and opportunities for industry recognition
  • Minimum of 7 plus years of professional, diverse experience across the finance industry, functions, and businesses
  • 2-5 years strategy experience in a strategy function of a Financial Services firm preferred
  • Project management experience from individual task management to the ability to manage large, complex projects
  • Strong functional understanding of purchasing through payment operations, industry best practices, global tools (e.g. Oracle) and effective change techniques
  • Master’s Degree a plus

Business Office Assistant Resume Examples & Samples

  • SAP purchasing experience
  • Strong knowledge of procurement principles, theories and processes
  • Strong experience with MS Excel/ Word
  • Ability to manage deadlines and service levels in a transactional environment
  • Excellent written and verbal skills to effectively communicate with project personnel, vendors, and other stakeholders
  • Experience with IT equipment preferred
  • Productivity Tools: PowerPoint
  • Ability to work independently and on a team
  • 1-2 years of progressive procurement experience

PD Optimization Analyst, Business Office VEV Resume Examples & Samples

  • Champion the development and management of all garage/lab related planning efforts for PD across 28 buildings – over 2 M sq. ft. of various Testing site functions and all attributes, including leased facilities
  • Scope of individual projects can range from $ 15K to $ 15M, pending project scope
  • Initiate, plan, execute, monitor and control various facility/construction based projects ensuring governance process adherence
  • Develop and maintain project budgets. Responsible for performance against financial parameters (monitoring and reporting)
  • Maintain Project Cost Control process
  • Monitor and Control Project Work process including Change Management
  • Responsible for Project Scope verification and control
  • Establish and coordinate communication with all team members and vendors that impact the scope, schedule, cost, quality, risk and resources for the project
  • Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of the business customer
  • Interface with senior leadership, on a routine basis
  • Responsible for overall coordination, status reporting and stability of project oriented work efforts
  • Champion PD Optimization Headcount Containment Planning
  • Analyze and disseminate organizational headcount/budget levels. Assess and measure trends to forecast potential items requiring corrective action
  • Monitor and report out headcount cycle plan risks, ensuring that they are being managed according to the containment risk plans
  • Drive consistency, adherence and implementation of Ford Office Space Standards for all PD sites, on Campus and in leased facilities
  • Provide tactical support and drive facility space analyses and logistics for the planning effort in support of PD's business goals and objectives, meeting 5-10% vacancy objectives
  • Support the facility planning functions to ensure business assets are properly allocated, maintained and managed in an efficient manner
  • Support Product Development in Dearborn Campus Transformation (DCT) initiative
  • Provide programming support to FMLD/DCT architects based on PD requirements
  • Perform field investigations in conjunction with FMLD/DCT architects to ensure PD business requirements are captured
  • Monitor/track DCT cycle plan, assess and report out potential risk factors to PD
  • PD representative in DCT Change Management Process
  • Create and maintain GVP/VP DCT status presentations
  • Bachelor Degree in Construction Management/Facility Management or related technical field
  • 10+ years of experience in the Project Management and/or Construction Management field
  • 5+ years project management experience in the design/construction process for developing automotive corporate garage/lab/high bay facilities
  • High level of Proficiency in AutoCAD, Archibus, Microsoft Excel, PowerPoint, Word, MS Projects and Clarity
  • Strong analytical and decision making skills
  • Ability to work with Key Customer Stakeholders to ensure all project management methodologies of planning, budgeting, scheduling, evaluating, communication, and implementation are adhered to
  • Ability to perform field investigations and site visits throughout project lifecycle to ensure PD business requirements are achieved
  • Demonstrated ability to overcome obstacles / barriers to success
  • Ability to work in a fast changing dynamic environment
  • Strong leadership, interpersonal and negotiation skills. Works well with others at all levels with extensive management interface
  • Ability to manage time and workload effectively which includes planning, organizing, and prioritizing multiple tasks with conflicting deadlines

Supervisor / Business Office Resume Examples & Samples

  • Ensures the smooth operation of the billing and clerical functions of assigned site(s)
  • Performs annual performance reviews, competency assessment, and disciplinary counseling. Maintains staff attendance records and counseling documentation
  • Coordinates the staffing, including the recruitment, hiring, cross-training, and assignment of staff to cover daily business operations
  • Facilitates an efficient and effective billing process and resolves billing issues
  • Manages care contracts and serves as a resource for the office staff in resolving billing issues related to specific patient accounts
  • Conducts regular office staff meetings and disseminates information to the office staff in a timely manner
  • Supports office functions as appropriate to ensure timely and thorough completion of all tasks

Business Office Assistant Resume Examples & Samples

  • Education: High School Diploma
  • Experience: Clinical setting of 12 months preferred
  • Computer experience of 12 months consisting of billing and/or personal PC preferred

Supv Business Office Resume Examples & Samples

  • Two to three years of experience in a supervisory role
  • Staffing, planning, and budgeting experience preferred
  • Ability to multi-task prioritizes tasks, and complete tasks in a timely manner
  • EPIC/Connect Care experience preferred
  • Three of more years medical billing to Medicare, Medicaid, and/or other third party payers
  • Coding certification preferred
  • Possesses a working knowledge of payer requirements, regulatory guidelines

Director, Business Office Resume Examples & Samples

  • Coordinating business office functions and processes
  • Managing the complete billing and collections profess for the facility
  • Ensuring timely and accurate billing, follow-up, cash and adjustment posting
  • Providing weekly, monthly and quarterly reports for tracking and trending denials, accounts receivable, cash, credit balances, payment variances and any other pertinent billing and accounts receivable management key indicators regarding the billing and collections
  • Understanding billing programs and software to ensure timely and accurate claims submission and best practice management of accounts
  • Accomplishing accounts receivable (AR) days and cash collections goals determined by Administration
  • Setting and implementing department level goals and expectations
  • Providing documented employee supervision
  • Evaluating reviews and approving employee appraisals

Head of Business Office & Citi Lean Resume Examples & Samples

  • Support the regional CSC Head in driving the global CSC agenda, including ensuring the adequate communication and tracking of the CSC standards as well as the development of a consistent CS communication, risk & control and governance strategy
  • Defining and executing the Asia Pacific O&T Strategy
  • Implementation of the Asia Pacific O&T Regional Goals and Priorities and communication plan
  • Planning and implementing the Asia Pacific O&T Location and Resource Strategy
  • Providing Asia Pacific representation on the Global O&T Chief Administrative Council
  • Leading the Asia Pacific O&T Operating Committee and Management Meeting calls and the Quarterly Regional Management Meeting, providing content and structure for agenda items and working with facilitators to ensure the required output is achieved
  • Partnering with HR and Financial Control to provide coordination of cross-Asia Pacific O&T activities
  • Ownership of the Asia Pacific O&T Governance Model
  • Experience in financial management
  • Experience of working in a process-driven environment
  • Experience of interacting at senior executive levels and ensuring credibility is maintained through solid delivery against commitments
  • Experience of a financial services environment
  • Experience of working in a heavily controls-focused environment Skills
  • Will be highly motivated toward achieving individual and functional goals and priorities
  • Proven ability to influence across products and functions and operate effectively at all levels
  • Will have an understanding of various business models and have the ability to apply them to real situations
  • Leader in personal organization and structure to successfully deliver results across large/complex function
  • Client focused
  • Proactive, self-motivated and proven ability to us own initiative and judgment and take lead to devise creative solutions
  • Should demonstrate a commitment to quality and attention to detail
  • Strong problem solving skills and analytical approach

PD Business Office Resume Examples & Samples

  • Support complete vehicle resource studies through milestone approval process and budget cascade to ensure robust and efficient headcount/material budget for the function
  • Run/Distribute Contribution Reports as required
  • Sign-off on resource requirements
  • Interface with Global Managers, Regional Subject Matter Experts, Chiefs, and program managers to align on program content & resource requirements
  • Support Roundtable discussions as required
  • Update and track headcount through each milestone. Ensure signed off headcount flow to budget,
  • Support Change Requests for new and updated Resource models
  • Maintain an up to date understanding on current and future resource modeling tools
  • Participate in Correlation studies
  • Participate in escalations as necessary
  • Organize / support Business Office related responsibilities, such as training initiatives, people related objectives, functional meetings
  • Compile and organize data as required
  • Bachelor of Science degree or Bachelor of Business Administration
  • 3+ years of professional work experience
  • Strong analytical background and skills
  • Proficient in MS Office computer skills: Word, PowerPoint, Outlook, Excel (desired: advanced functionality including pivot tables, macros, graphs, etc.)
  • Succinct, professional communications skills--ability to work with all organizations/levels and operate comfortably in high level meetings
  • Demonstrated quality and timely delivery of assignments
  • Proactive, can-do attitude
  • Excellent prioritization of tasks and effective work planning

Business Process Analyst / Business Office Resume Examples & Samples

  • Assess customer agencies IT business needs
  • Facilitate information gathering
  • Coordinate and implement new service communication strategy with all stakeholders
  • Review and explain IT service rates and related invoicing
  • Provide content and delivery method for OIT IT Business Office communications
  • Coordinate and integrate OIT business process requirements
  • Provide cost and service analysis projections

Director Business Office Resume Examples & Samples

  • Provide leadership and direction to the NPS Revenue Cycle Management team
  • Minimum of ten (10) years’ progressive management experience required
  • Demonstrated ability to manage physician practice operations activities while giving creative and strategic leadership and guidance to those activities
  • Proven ability to work collaboratively with colleagues and teammates to create a results-driven, team-oriented environment
  • Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization
  • Demonstrated ability to identify meaningful goals and capture the imagination of others to achieve them; able to add value to discussions or projects that impact NPS; able to bring out the best thinking and attitudes, recognizing unique contributions of individuals and teamwork

Business Office Assistant Resume Examples & Samples

  • Creates a welcoming and productive work environment for employees and clients
  • Ensures that the daily facilities tasks and projects are completed timely and accurately
  • Actively participates in projects and initiatives as assigned that will bring increased value to UMP as an organization
  • Provides outstanding service as back up support to the executive leaders and their departments
  • Performs other duties including performance goals developed by manager and employee
  • Post-secondary education (vocational/technical training or Associate’s Degree) or equivalent facilities knowledge, training and experience
  • 2+ years of general office support or facilities management experience. Excellent phone management and customer service skills
  • Basic MS Office, database, and electronic calendar skills required. Basic aptitude for machines and mechanical equipment. Ability to lift and carry 20 pounds
  • Exhibits professionalism and willingness to learn
  • Dependable, adaptable, and good interpersonal skills. Team player. Highly organized
  • Able to work effectively with all levels of management, external constituents, and co-workers
  • Good problem solving and judgment skills. Outstanding interpersonal skills

Senior Manager, IT Business Office Resume Examples & Samples

  • Owns the process and execution of the Long Range Plan and Capital Planning
  • Responsible for the monthly, quarterly and annual portfolio prioritization process for the aligned functional areas
  • Manages / leads financial investment modeling for the functional portfolio (priority, affordability), inclusive of project cost tracking and invoicing
  • Manages functional area project inventory as component of enterprise IT inventory
  • Facilitates / leads the development of Business Cases aligned to the functional area Roadmap: liaises with Business and IT Sponsors to lead the creation, review and ultimately presentation of Business Cases to the functional and IT governance forums, ensuring that the appropriate contributors and reviewers are engaged
  • Responsible for R&D IT Scorecards/Metrics – establish and execute frameworks for capturing both ongoing process execution and spend metrics across R&D IT, suitable for periodic variance tracking against internal IT priorities, and benchmarking against external industry peers
  • Resource Management- project resource needs, develop resourcing strategies, report resourcing forecast for improved leverage, capability development
  • Value Management-ensure that value creation occurs within scope, schedule and budget allotted the projects within the portfolio, manage portfolio changes to maximize project expenditure is aligned to meaningful and competitive technology strategies for the businesses served
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures
  • Resource and Team Management: Responsible for managing a geographically dispersed team across Release / Demand / Financial Analysts roles to ensure proper alignment and delivery of team objectives
  • Bachelor's Degree in computer science, system analysis or a related study
  • Requires 5+ years of demonstrable experience of managing large, complex IT portfolios
  • Requires 10+ years of demonstrable experience of managing IT projects
  • Knowledge / qualification in IT standards such as ITIL
  • Demonstrable knowledge, experience and capabilities in: financial planning and evaluation, business plan development, investment modeling, portfolio planning, and Request, Project and Program methodologies and lifecycles, e.g. SDLC
  • Master’s Degree in computer science, system analysis or a related study, or equivalent is preferred
  • Six Sigma preferred
  • Knowledge of Pharmaceutical industry preferred

Central Business Office Biller Resume Examples & Samples

  • Analytical Skills – Demonstrates ability to critically evaluate and act upon information
  • Customer Orientation – Establishes long-term customer relationships, building trust and respect by consistently exceeding expectations
  • Decision Making – Identifies issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action
  • Minimum of one to two years experience in a physician/medical office, ambulatory surgery center, or hospital business office environment in billing required

Business Office Resume Examples & Samples

  • Prior experience of managing EA function in a large enterprise, preferably a bank or within a financial services company
  • Status tracking and reporting
  • Expense tracking
  • Strong verbal and written communication skills. Ability to clearly communicate
  • Highly organized, detail-oriented, focused
  • Proficient in Microsoft office (Excel, Word, PowerPoint, Project) skills
  • Strong inter-personal skills
  • Ability to manage upwards

Business Office Coordinator Resume Examples & Samples

  • Manages diaries proactively ensuring efficient use of time
  • Handles/screens and prioritises incoming communications, dealing with delegated topics as appropriate
  • Produces a variety of documents, mail and presentation materials
  • Manages records (inc. SAP HR) ensuring effective and efficient filing and retrieval systems
  • Provides administrative support to Department Head and Senior Management Team including the organisation of presentations and the analysis and interpretation of information/data
  • Organises and coordinates business events, travel & accommodation
  • Processes invoices/expenses and manages local procurement as required
  • Handles work of a highly confidential and sensitive nature
  • Manages and resolves queries on behalf of the individual and gets involved in the business activities of the individual by taking accountability for specific tasks
  • Handle monthly expense enquiries
  • Coordinate charity and community events
  • Ensure administration procedures and systems are used effectively and updated regularly to meet agreed quality and productivity standards
  • Act as a point of contact for all communications
  • Oversee the distribution and quality of communications
  • Facilitate monthly Newsletter and supply UK input into Global Fin Ops communications
  • Previous experience in a senior admin/PA role
  • Proven track record as an office coordinator
  • GSCE standard education or higher
  • Comprehensive knowledge of PC software packages
  • Extensive knowledge of the organisation structure, functions and processes
  • Thorough knowledge of secretarial principles and procedures
  • High level organisation, diary management and prioritisation skills
  • Ability to liaise with staff/customers at all levels
  • Ability to handle very sensitive/confidential materials & issues
  • High level secretarial skills
  • High level general administrative & data handling skills
  • PC Literate

Business Office Assistant Are you a Medicaid Pro Click Here Resume Examples & Samples

  • Collect and file documents, correspondence and other printed matter
  • Perform office duties such as assisting with mailings, answering telephones, taking and relaying messages
  • Knowledge of the Medicaid application process and regulations strongly preferred
  • The Office Assistant should have knowledge of billing and collection practices/techniques and be skilled in the use of computers, particularly the Microsoft Office suite of applications. Must be accurate, concise and detail-oriented. The ability to communicate effectively with residents, their families and others in the organization is important maintain confidentiality of resident information and assure resident rights are protected. Requires a High School diploma (or equivalent) and one year of experience in a business office. Background in accounts receivable preferred

Regional Business Office Consultant Resume Examples & Samples

  • College degree preferred. Minimum of two years college level accounting or equivalent experience
  • Previous long term care experience mandatory; preferably in a multi-facility long term care environment
  • In depth working knowledge of Medicare and Medicaid programs required
  • Excellent communication skills a must; both written and oral to allow for teaching and training of facility staff
  • Excellent organization and analytical skills are required
  • Ability to handle multiple tasks and meet monthly/weekly reporting deadlines
  • Experience with clinical systems: PCC, AHT, Resident Fund Management Service (RFMS)
  • Strong knowledge of Medicare and Medicaid guidelines

Manager Purchasing Business Office Resume Examples & Samples

  • Purchasing controlling. Main deliveries are to control, support and follow up purchasing KPI's
  • Manage a team. To further develop the people in the team and bring the best out of each individual
  • Organize the support to the purchasing department with various tasks demanding high level of expertise in purchasing related processes & systems
  • Co-ordination of activities outsourced to Purchasing Support Centre in India
  • IT processes and systems. The main deliverables are IT strategy, perform system rollout according to strategy and budget, develop and maintain Purchasing IT solutions and processes,
  • Cost Engineering. Support with cost objectives and cost evaluation
  • Leadership. You have experience from leading teams. You have a positive spirit, a holistic view and believe in developing your team
  • Business, financial & cost management. You have experience from analyzing, interpreting and communicating financial reports and figures
  • Collaboration, communication and networking. You have excellent relationship- and interpersonal skills and realize the importance of building relationships globally
  • Decision making. You gather necessary information before deciding and are comfortable to manage tough decisions when required
  • We believe you are well structured and enjoy organizing. You probably have a University degree in Business. You are fluent in English as well as Swedish, both in business and privately as well as in speaking and writing
  • In making this recruitment, we will pay attention to matching your profile to team culture, experience, gender and spirit

International Graduate Program International Region Business Office Resume Examples & Samples

  • Master of Science or Business Administration
  • Valid work-permit for applied country if not citizen
  • Excellent spoken and written English (Additional languages are given merit)
  • Maximum of two years previous work-experience prior to or after graduation
  • International experience is meriting

Central Business Office Collections Specialist Resume Examples & Samples

  • Technical Skills –
  • Knowledge of commercial, Medicare, Medicaid, HMO/PPO, Tricare insurance operating procedures and contracts, and basic medical terminology
  • Minimum (1) year of experience in a medical office setting (i.e. ambulatory surgery center, hospital, doctors office) highly preferred

CRS Latmex Business Office Head Resume Examples & Samples

  • Experience of program/project management in general sense
  • Experience of process re-engineering and management
  • Strong leadership & people management skills
  • Strong negotiating, strategic planning, and communications skills
  • Strong project management and control techniques
  • Good IT skills covering all Microsoft Office products and MS Project, spreadsheet /analytical/modeling skills
  • Graduate preferred (not necessary, depending on experience)

Process & Programme Business Office Leader Resume Examples & Samples

  • Identification of waste and rework in all areas of the product creation process
  • Capturing the financial impact of these inefficiencies
  • The development and implementation of cross-functional tools, processes and structure that will reduce the amount of time and investment required to deliver a new programme whilst meeting or exceeding the programme and product targets
  • Capturing and demonstrating the financial benefit of the proposed changes
  • Ensure all identified Gateway and Checkpoint deliverables are understood by relevant stakeholders for each milestone within the AML MISSION process and that templates are in place to support them
  • Responsible for the schedule and agenda of all programme Gateways and judge that they are delivered to the process requirements
  • Deliver key business metrics relating to the product creation process including but not limited to
  • Resource plans vs actual status relating to programmes
  • Change management (Concerns and Releases) status
  • ETRS plan and status for each build
  • Coordinate the delivery and publishing of metrics from a variety of other functions into a clean programme dashboard including but not limited to
  • Parts availability and pedigree
  • CAD Data Levels status and glidepath
  • Surface releasing
  • System selection and sourcing
  • Programme financial status
  • Confirm alignment of the Programme Management Office’s procedures and practises with the requirements of the Company’s quality standards
  • Degree qualified or exceptional equivalent experience
  • Extensive experience of Product Creation in either OEM or consultancy
  • Experience of automotive product creation
  • Business process improvement experience in a product creation environment
  • Decision making and team leadership skills
  • Coordination of x-functional teams
  • Data manipulation
  • Self-confident and enthusiastic – can motivate team
  • Passionate about the product and programme delivery
  • Resilient to changes in direction

Business Office Coordinator Resume Examples & Samples

  • Oversee maintenance of medical records and ensures confidentiality and compliance with departmental guidelines, Joint Commission on Accreditation of Healthcare Organization (JACHO) regulations and other regulatory guidelines
  • Gather, analyze and enter data required for billing and accounts receivable
  • Coordinate receipt and recording of payments
  • Prepare daily report of charges, receipts, account adjustments and Physician deposits
  • Review account payable transactions
  • Prepare and analyze various financial reports, including year-end and month-end summaries. Prepares for review complex administrative reports by gathering data from departmental records. Calculates, compiles and completes routine statistical reports, summaries, billings, invoices, etc
  • Provide input into the development of capital and operating budgets. Recommends expenditures for office supplies and equipment. Orders and maintains adequate inventory level of supplies
  • Complete and verify time reports for assigned areas by calculating and posting hours worked, paid time off, etc
  • Location/Facility – Baylor Medical Center at Irving
  • 6 Months of Experience

Business Office Specialist, Autonation Resume Examples & Samples

  • Verify automobile insurance policies
  • Verify loan payoff balances
  • Ensure all lender stipulation documents have been collected
  • Complete all documents with all customers pertaining to their deal
  • Answer all questions concerning deal structure
  • Enter deal (Customer info, Vehicle Info, Deal Structure) into multiple systems
  • Check OFAC and follow company Red Flag procedures
  • Break each transaction down for lenders and complete the final checklist prior to sending the transaction to SSC
  • Complete DMV paperwork
  • Collect and receipt of all money collected
  • Adheres to all company policies, procedures and safety standards
  • Must meet company’s requirements for employment
  • Valid in-state driver’s license and have and maintained an acceptable, safe driving record
  • Ability to operate personal computers including Microsoft Excel and Word

Business Office Specialist, Autonation Resume Examples & Samples

  • Greeting Customers to quickly and effectively transition from Sales to Finance during their vehicle purchase process
  • Determining customer financing needs based on a consultative interview process
  • Presenting a transparent menu to Customers detailing their financing options and products to enhance their vehicle ownership experience
  • Gaining superior product knowledge to effectively recommend financing options and other products to Customers
  • Processing finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations
  • Following up with Customers to ensure satisfaction
  • Setting and achieving targeted sales goals
  • Ensuring that all administrative processes are handled timely and in compliance with company policy
  • Providing an exceptional customer experience to drive loyalty
  • Customer Financial Services Director
  • Sales Management

Business Manager West Lafayette Business Office Resume Examples & Samples

  • Bachelor's degree in Business Administration, Management, Finance, or related field
  • One year of business administration, financial management or related experience
  • Consideration may be given to successful completion of Business Services Staff Development Program in lieu of experience
  • In lieu of degree, consideration will be given to an equivalent combination of related education and required work experience
  • Excellent oral and written communication, planning, leadership, budgeting, financial analysis, problem-solving, organizational, project management and customer service skills
  • Ability to analyze, interpret and implement university policies and procedures
  • Ability to influence and build work relationships among a diverse workforce at all levels
  • Able to foster a participative supervisory style and teamwork to successfully guide the work of others
  • Learning orientation to changing technology impacting business processes, e.g. SAP, etc
  • Personal computer and related software skills (word processing, spreadsheet, database, data query, Internet, etc.)

Business Office Coordinator Resume Examples & Samples

  • Is responsible for direct supervision of non-medical personnel, including orientation and evaluation
  • Ensures that administrative and accounting procedures are carried out timely and accurately
  • Coordinates with the Central Billing Office so that the operation is most efficient for all concerned
  • Works closely with the physician offices to optimize cases and efficiency
  • Responsible for the timely and accurate completion of payroll and forward to corporate for processing
  • High School Degree required, College degree preferred
  • Supervisory experience highly preferred
  • Physician office and or Surgery Center experience preferred

Director of Business Office Resume Examples & Samples

  • Manage business office operations which will achieve the established productivity standards for the department
  • Effectively manage the accounts receivable functions for the facility
  • Review collection reports, taking corrective actions as necessary
  • Review daily census and assure all proper information has been obtained
  • Ensure that all deadlines are strictly adhered to, contacting the CFO when problems arise
  • Chair Patient Accounts meeting with CEO, CFO, UR create and distribute minutes
  • 2 - 5 years of office management experience preferred

Supervisor Business Office Resume Examples & Samples

  • Minimum of one year experience in a healthcare setting
  • Working knowledge of the revenue cycle such as billing, follow up and denial resolution preferred but not required
  • Working knowledge of Microsoft Word and Excel or equivalent

A/R Business Office Liasion Resume Examples & Samples

  • A minimum of 4 years previous experience with AR management, medical billing (paper and electronic), collections, insurance follow-up and coding, preferably in a physical therapy setting a must
  • Multiple location/state experience preferred
  • Strong computer knowledge
  • The job requires 60%-70% travel, thus the ability to work independently is a must

Gpc-business Office Resume Examples & Samples

  • This profile is expected to provide management oversight to the following functions at GPC
  • Financial Management: expense control, Plan, forecast
  • Global Analytics Utility
  • Vendor Management: Manage vendor relationship
  • Workforce Management: Tracking and reporting of Workforce Demand and Supply
  • MIS Reporting: Business Planning and Analysis for the site
  • Capacity Planning: Ensure optimum utilization of seating capacity
  • Communications & Engagement: Lead full scope of internal communication – Citi Collaborate; Site Newsletter, Client Showcase
  • CSC Initiatives: Lead CSC level initiatives and monitoring
  • Infrastructure: Business ownership for CRS, CTI, CSIS and General Services
  • Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success
  • Open to occasionally work in shift patterns to address the product, people and process intricacies
  • 5 years plus
  • Conversant with Financial services (Preferred)
  • Experience of outsourcing (Preferred)
  • Strong Analytical and review s skills
  • Strong Written and Verbal Communication Skills
  • Ability to engage and influence various stakeholder
  • Strong Team Leader
  • Supervision Skills – Engaging with various teams
  • Commercial acumen and negotiation skills
  • Strong Presentation Skills to senior stakeholders (Preferred)

Business Office Coordinator Resume Examples & Samples

  • Communicates effectively with staff, members of IDT, patients, families, and the community
  • Identifies needs and offers potential solutions to supervisor
  • Disseminates Company information in an effective and timely manner to Program colleagues
  • Assists with community communications as needed
  • Facilitates communications between departments and Colleagues. [The intent is for department/functional leaders to respond to Colleagues’ questions (e.g., HR, IT, Finance, Payroll, Clinical Services, etc.), rather than for the Business Office Coordinator to try to answer specific, technical questions.]
  • Cerner
  • As a super user
  • Trains new users
  • Troubleshoots when users experience difficulty with system
  • Has final responsibility for ensuring that necessary entries are made and reporting is done on a timely basis
  • Accounts Receivable, Accounts Payable and Purchasing
  • Assists in maintaining updated financial records, including accounts payable, deposits, contributions, etc
  • Assists with documentation and coordination of contributions and memorials with the Hospice Foundation
  • Pulls billing batches at least once a month
  • Ensures that ED has signed off on invoices before sending to Accounts Payable and that invoices are sent on a timely basis to take advantage of discounts and avoid late charges
  • Serves as liaison with long-term care facilities’ billing departments
  • Maintains records and ensures accuracy of billing for pharmacy, medical supplies, etc., as directed
  • Orders office supplies, forms, collateral materials, logo wear, and medical supplies and equipment as directed
  • Human Resources, Payroll and Talent Acquisition
  • Ensures that new Colleagues complete all necessary on-boarding processes, including paperwork for Payroll and personnel file, orientation, University of Hospice, Cerner, photo for identification badge, and other training as needed
  • Creates and maintains confidential records, such as the Program’s personnel files, Candidate Information Sheets, and Employment Applications
  • Follows Records Retention policy for processing terminated personnel files
  • Tracks and ensures the updating of Colleague professional licenses, automobile insurance, in-service training, contract renewals, and physician licenses through personnel file audit policy
  • Processes payroll according to Company procedures
  • Serves as communications liaison between Colleagues and candidates/applicants and the Human Resources and Payroll staff to facilitate recruiting, on-boarding, payroll, HRIS, benefits, etc. (The intent is for department/functional leaders to respond to Colleagues’ questions, rather than for the Business Office Coordinator to try to answer specific, technical questions.)
  • Initiates personnel requisition, provides application and background release forms to recruiter, and communicates candidate status to hiring supervisor
  • QAPI
  • Monitors and reports on quality indicators
  • Maintains documentation, gathers data, and generates reports related to Performance Improvement Projects
  • Monitors and maintains master calendar of Program-specific activities required by regulatory agencies
  • Assists Program in constant preparedness for regulatory review
  • Facilities Management
  • Handles general maintenance of the facility
  • Maintains and serves as resource for troubleshooting on all office equipment
  • Maintains inventory records on Program equipment
  • Other Administrative Duties
  • Records daily census and sends to the Company office in a timely manner
  • Attends and participates in staff meetings
  • Records and maintains minutes of staff meetings
  • Ensures the Program’s adherence to the Company’s Record Retention policy
  • Assists in all phases of clerical operations on an as-needed basis
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages
  • Ability to read, write, and speak English fluently. Strong written and verbal communications. Ability to document as required by regulations
  • Ability to effectively present information and respond to questions from Leaders, Colleagues, patients and family members, and the general public
  • Ability to define problems, understand and collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in a variety of forms and deal with several abstract and concrete variables
  • Ability to work a flexible schedule, to include some evenings and weekends

Business Office Asst-boat Sales Resume Examples & Samples

  • Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers
  • Assist the Business/Sales Manager or (in the absence thereof) the Boat Manager in selling finance and insurance programs to increase dealer revenues
  • Conduct or assist in customer closings and funding activities
  • Coordinate all paperwork involved in the sale process, i.e., create and finalize quotes in IDS, print all closing documents, enter customer deposits in IDS and maintain Sales, Finance and/or Commission logs
  • Account for all monies received in the department and ensure the safekeeping of those funds
  • Perform closing activities at the end of the day, i.e., till reconciliation procedures, batch detail report, Daily Cash Report, bank deposit slip preparation, etc
  • Complete data entry into IDS of all activities associated with the sale. Accurately post all deals within 24 hours of delivery
  • Organize / process MSO's by entering their receipt into IDS, safeguarding these documents, maintaining an appropriate filing system for easy retrieval when unit sells, and completing appropriate affidavits for requesting duplicate MSO's as needed
  • Answer multi-line phones in a timely, professional and courteous manner. Direct all inbound calls to the appropriate associate or department and take complete and accurate messages if requested associate is unavailable
  • Keep boat dealership stocked with all necessary office supplies, including state / local title and registration paperwork; maintain an adequate inventory of supplies and order supplies on a timely basis
  • Complete and file all required title work and associated documentation. Prepare check requests as needed
  • Maintain all documentation from the various manufacturers and warranty register all products sold within manufacturer’s specified timeframe requirements
  • Perform other clerical tasks as required including, sending faxes, file preparation and maintenance of customer files
  • Maintain a clean and professional work area
  • Follow all Company Policies and Procedures
  • Perform other duties, assignments and responsibilities as needed

Business Office Coordinator Resume Examples & Samples

  • Reviews patient documents to ascertain insurance coverage and inform patients of network status and options. Performs manual insurance verification, where applicable
  • Obtains, scans, and accurately data-enters patient demographics, insurance data, referrals and authorizations into patient account records
  • Performs front office and revenue cycle assignments to completion
  • Greets patients and visitors professionally and warmly; informs patients of delays and assists in making accommodations
  • Explains co-pays, deductibles, co-insurance, account balances and other payment elements to patients; refers patients to financial services staff, as appropriate
  • Collects co-payments and outstanding balances at patient check-in and check-out, as applicable
  • Reviews daily eligibility and phone reports, and prepares patient charts and paperwork at patient presentation
  • Maintains and updates patient scheduling tool; notifies patients of appointment status
  • Informs patients of policies and procedures, and obtains completed consent and release of information forms
  • Creates time of service batch and links to daily deposit batch. Reconciles balances and closes batch/drawer at end of day. Submits batches to designated resource
  • Collaborates with the practice coder on all revenue cycle processes
  • Provides relief for reception or other areas as assigned, including other office locations

Business Office Liaison Resume Examples & Samples

  • Admit patients to facility
  • Assist Family members as necessary
  • Scheduling
  • Handling medical records
  • Patient financial responsibility phone calls
  • Receives cash payments from patients
  • Basic computer skills, excel and word experience necessary
  • Must be flexible with duties as needed
  • Contributes positively to our team environment
  • Experience in health care preferred

Business Office Coordinator Resume Examples & Samples

  • Assists in monitoring billing and collection activities
  • Assures proper accounting procedures and controls are in place and followed
  • Ensures payments for billings are posted accurately and on a timely basis. May prepare daily deposits
  • Maintains accurate records to ensure an accurate and timely closing at month end
  • Associate's Degree in Business Administration / Accounting preferred
  • Minimum of one (1) year experience in third party billing / collections

Business Office Assistant Resume Examples & Samples

  • Medicare Bad Debt Processing
  • Refund Processing
  • Management, Control and Reconciliation of the Residents Needs Account

Gpc-business Office Resume Examples & Samples

  • Vendor Management : Manage vendor relationship
  • Workforce Management : Tracking and reporting of Workforce Demand and Supply
  • MIS Reporting : Business Planning and Analysis for the site
  • Capacity Planning : Ensure optimum utilization of seating capacity
  • Communications & Engagement : Lead full scope of internal communication – Citi Collaborate; Site Newsletter, Client Showcase
  • CSC Initiatives : Lead CSC level initiatives and monitoring
  • Infrastructure : Business ownership for CRS, CTI, CSIS and General Services
  • 8years plus

Senior VP-fiu Regional Business Office Senior Manager Resume Examples & Samples

  • Bachelor’s degree required with a minimum of 10 plus years of professional, diverse experience across the finance industry, functions, and businesses
  • Must demonstrate the highest level of personal and professional ethics and integrity in carrying out responsibilities to our clients, to each other, and to the Citi franchise
  • Strong leadership and influencing and matrix management skills, with ability to motivate and drive diverse groups of individuals
  • Drive results with high degree of accountability and affect change without direct authority; proven time and task management competencies with an exceptional attention to detail
  • Strong management, influencing, communication and implementation skills to deliver continuous service improvement in a multi-cultural environment
  • Ability to lead groups of both managed and non-managed staff and to present information to seniors and stakeholders in terms that facilitate understanding and necessary actions
  • Strong leadership, innovative and strategic thinking and planning abilities
  • Knowledge of Citi budgeting, forecasting and allocation process; experience with Citi’s Activity Based Costing (ABC) methodology a plus
  • Knowledge of industry use of capacity models and methods for planning resource allocation and assessing work cycle time
  • Project management techniques for sizing job requests and assigning resources in accordance with Sr. Management’s goals and objectives
  • Knowledge of AML a plus

Business Office Liaison Resume Examples & Samples

  • A minimum of 5 years previous experience with AR management, medical billing (paper and electronic), collections, insurance follow-up and coding, preferably in a physical therapy setting a must
  • Educated to Bachelor degree level
  • Strong computer knowledge including Excel
  • Individuals applying for this position must consider themselves dependable and reliable
  • Demonstrate the ability to multi-task and be a team player
  • The job requires 50%-60% travel, thus the ability to work independently is a must

Business Office Coordinator Resume Examples & Samples

  • Establishing ongoing procedures to collect and review information needed to assist in billing and accounting support services to meet business performance results, deadlines and reporting
  • Processing bi-weekly payroll, responding to payroll developments, trends, regulations and business controls
  • Maintaining team member personnel information, including payroll processing, updating personnel files/binders and training records
  • Championing the team member on-boarding and welcome orientation process
  • Maintaining training records and ongoing data entry into training system
  • Following Sunrise programs and policies for overall quality care in support of our Foundational Beliefs
  • Completing training and independent study programs designed for the BOC position according to curriculum guidelines
  • Must possess a dedication to seniors and a positive can-do attitude along with demonstrated skills in
  • Business computer applications, including Microsoft Office (Outlook, Word, Excel) as well as the ability to learn new computer applications
  • PeopleSoft , ADP, Kronos, ProCard and/or BASIS
  • Lead volunteer based activities and programs that enrich the lives of Sunrise Assisted Living and Memory Care residents
  • Collaborate with other Sunrise Department Coordinators and the Executive Director to develop and maintain relationships with local schools, businesses and social organizations to establish an active network of volunteers and community resources
  • Maintain a calendar of activities and events that provide a variety of resident and family centered experiences
  • Budget preparation and monitoring of expenses and financial statements to meet revenue and budget targets
  • Leadership responsibilities include recruiting, hiring, coaching and retaining a high performing employee team
  • At least one year of job related supervisory experience preferably in a senior living environment
  • High school diploma required. College degree preferred
  • Proven ability to train and motivate volunteers and fellow team members to provide the best in quality activity programming
  • Maintain all appropriate state level certifications or licenses such as CDL (commercial driver's license)
  • Knowledge of local state and federal regulations pertaining to resident care and services
  • Proficiency in Microsoft Office (Word, Outlook and Excel) with the ability to learn new applications
  • Must be willing to work evenings and weekends to meet the needs of residents and fellow team members

Director of Central Business Office Resume Examples & Samples

  • Responsible for 3 managers and 9 Supervisors and approximately 125 staff in the Front End CBO
  • Will oversee the Financial Clearance of approximately 30,000 encounters monthly across 11 of the Northwell Facilities
  • Management and administration of multiple functions, or management of general business operations
  • May manage the P&L of a business or part of a business unit
  • Manage daily operations of multiple levels of staff and multiple functions / departments across one or more business units
  • May include day to day site operations, management leadership internal and external to organization, accountable for financial and non-financial results (budgets and actuals)
  • Project management and implementation, staff management
  • Provides leadership to and is accountable for the performance of managers and/or senior level professional staff
  • Impact of work is most often at the operational or local business unit or market level
  • 10 years prior healthcare experience in a Hospital Revenue Cycle setting
  • Knowledge of insurance policies, coverage types, hospital billing procedures and payment policies
  • Ability to communicate well and effectively interact with staff, patients and families

Business Office Assistant Resume Examples & Samples

  • Run daily student status change report and process the appropriate drop calculations
  • Run and review the weekly credit balance report and ensure all credits are refunded
  • Process write-offs per the company's bad debt policy and prepare the necessary reporting weekly for Student Accounts
  • Review student eligibility and apply the applicable scholarships and/or discounts to the student ledger
  • Post cash receipts to the student ledger card and prepare the daily cash activity reconciliation of receivables for management review
  • Review and batch daily scheduled stipends to ensure the timely processing of TIV credit balances
  • Post tuition and fees to the student ledger and perform the necessary audits to ensure all charges are accurate
  • Bachelor's Degree in Business, Accounting or Finance
  • 3-5 years' related experience in Accounts Receivable, Accounts Payable, Billing, Invoicing, or Customer Service
  • Excellent time & task management skills
  • Working knowledge of Windows and Mirosoft Office products
  • Must have a working knowledge of Excel and the abliity to perform basic formulas within Exce
  • Must have experience in high volume transactional environment with attention to detail and accuracy
  • Strong customer services skills with the ability to handle complex student account issues
  • Ability to effectively handle multiple situations simultaneously, and to work independently or as part of a team
  • Experience working in a college or university environment
  • Familiarity with higher education and financial aid regulation

Director, Business Office Resume Examples & Samples

  • · Bachelors degree in Business or related field preferred. Equivalent work experience may substitute degree requirement
  • · Minimum 5 years of experience in PFS Revenue Cycle operational management in a manager or director role
  • · Analytical/critical thinking and reasoning skills. Ability to communicate effectively and professionally in written and verbal context. Strong management skills
  • · Knowledgable of hospital operations and patient flow. Knowledgable in the use of Microsoft Office applications and other hardware and software programs applicable to Revenue Cycle operations

Business Office Assistant Resume Examples & Samples

  • *Hours for this position are 8:00 am - 4:30 pm, M-F
  • Managing the Mail Room for the University of MN Health Clinics and Surgery Center
  • Creating employee security badges, managing the locker inventory for employees, handing out staff uniforms
  • Providing back up support in the CSC Administrative Office and for the building Help Desk
  • Participating as part of the Rapid Response Team for the building
  • Creating a welcoming and productive work environment for employees and clients
  • Ensuring that the daily administrative/facilities tasks and projects are completed timely and accurately
  • Actively participating in projects and initiatives as assigned that will bring increased value to UMP as an organization
  • Providing outstanding service as back up support to the executive leaders and their departments
  • Performing other duties including performance goals developed by manager and employee

Business Office Administrator Resume Examples & Samples

  • Associate degree in accounting, healthcare administration or business management or high school diploma with at least 5 years of business office experience may be substituted of degree requirement
  • Supervisory and healthcare billing experience preferred
  • Computer skills to perform job duties
  • Ability to manage diverse billing procedures and requirements in a timely and effective manner
  • Strong organization skills including the ability to prioritize and manage multiple tasks in a dynamic environment
  • Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels

Business Office Assistant Resume Examples & Samples

  • Minimum 1 year accounting, bookkeeping or record keeping experience, in a medical setting preferred
  • Knowledge of methods, practices and terminology used in medical, financial, and statistical work helpful
  • Excellent organizational skills, including the ability to prioritize and manage multiple tasks in a dynamic, fast-paced environment
  • Computer skills at a level necessary to accomplish the job

Lead Business Office Coordinator Resume Examples & Samples

  • Flexibility – Demonstrates exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and cultural differences while managing competing priorities
  • Accountability– Willingly accepts personal responsibility for decisions, actions, attitudes and behaviors that contribute to the overall effectiveness of the organization. Communicates effectively, follows through on assignments, uses resources efficiently, participates in learning opportunities and treats others with respect and dignity
  • Excellence – Serves as a role model and performs job responsibilities to the highest standards in every situation. Delivers “Something More” that ensures a more complete and personally satisfying experience for every customer
  • Focus – Understands and demonstrates behaviors consistent with the mission and values of the organization while contributing to the overall success of the strategic plan. All actions are rooted in providing excellent customer service
  • Coordinates daily operations of assigned unit
  • May routinely perform day-to-day staff level duties
  • Communicates and collaborates with staff and customers to facilitate excellent patient care and service delivery. Serves as a resource for patients, staff and providers in the Practice Leader’s absence
  • Assures compliance with appropriate federal and state regulations as required
  • Provides input into the development, implementation, and evaluation of departmental and division goals
  • Provides input for interviewing, hiring, and training of new staff. Provides input for evaluation process and the development of specific individual performance evaluations as appropriate and may assist with implementing action plans when necessary
  • Complies with departmental activities such as monitoring supplies, documents charges/services, etc
  • Oversees the scheduling and assigns work to personnel within established departmental guidelines. Is accountable for his/her own time management and the time management of all departmental staff
  • Coordinates procedure schedules for all physicians, with effective communication to patients, hospitals and physicians for procedure requirements and follow up care
  • Oversees the coordination of physician meetings, reading and call schedules
  • Monitors schedules for productive work flow, indentifying availability and back log of appointments
  • Assists in developing and implementing education programs for staff and/or arranging opportunities for professional growth and development, and monitors round tables/task group attendance and ensures those new processes are implemented within the office
  • Oversees acquisition and repair of office operational equipment, makes recommendations for improvements, and assures that proper maintenance is conducted
  • May assist Practice Leader as Revenue Lead
  • Assist Practice Leader with special projects
  • Assists with payroll input and corrections as needed
  • Responsible for continual learning and individual role development

Medical Business Office Rep PRN Resume Examples & Samples

  • Supports and adheres to HCA Code of Conduct, related Ethics and Compliance policies and HIPAA requirements
  • Supports and adheres to the St. David’s Health Care Mission, Vision, and Values
  • Supports and adheres to personnel policies and programs which specify privileges and responsibilities of employment, including compliance with an adverse incident reporting system, quality improvement program, patient safety initiatives and risk management program
  • Displays willingness to speak up about safety issues; change practices to enhance safety; ask for help when needed; enhance teamwork; follow the safety literature/policies
  • Organization– proactively prioritizes needs and effectively manages resources and time
  • Communication – communicates clearly, concisely and professionally
  • Analytical skills – demonstrates ability to critically evaluate and appropriately act upon information
  • Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

Operator, Business Office Resume Examples & Samples

  • Answer phones and make sure all messages are returned
  • Coordinate all telecommunications operations of the Office
  • Strong interpersonal skills are required
  • Ability to use good judgment, think critically, and communicate effectively
  • Work effectively at a computer for up to eight hours per day
  • Must be adequately mobile to attend meetings and events throughout campus

Regional Business Office Consultant Resume Examples & Samples

  • Act as a role model in the execution of business office policies, procedures, and daily functions
  • Evaluate accuracy of billing under Medicaid and Medicare guidelines set forth by state and federal government. Identify areas of concern and produce plan of correction
  • Provide educational training and hands on support as required
  • Monitor and evaluate the effectiveness of the accounts receivable process and makes recommendations for improvement when applicable
  • Monitor cost reporting data, ensure data is accurate and completed in a timely fashion
  • Evaluate and address issues of poor performance with the Administrator, Business Office Manager, and other business office personnel
  • Ensure that practice and daily functions are consistent with policies and procedures through ongoing monitoring
  • Promote accountability based on business office infrastructure
  • Collaborate with other disciplines as necessary with issues concerning the business office
  • Conduct audits of business office operations to ensure accurate recording of data, billing practices, and funds transactions to include resident trust and petty cash
  • Conduct regular accounts receivable reviews in collaboration with Administrator and business office manager, make recommendations, and assist in collections when necessary
  • Function as a business office consultant
  • Act as the interim Business Office Manager and/or Assistant Business Office Manager, as necessary
  • Serve on Facility Advisory Board (FAB), as assigned

Specialist, Business Office Resume Examples & Samples

  • Prepares, processes, and applies payment information for various pay types including financial aid, credit card, automated clearing house (ACH), check, scholarship, and electronic funds transfer (EFT) paid by third parties and students
  • Prepares and processes daily refunds to third party vendors, students, and the Department of Education (DoE) via check, direct deposit, and ACH
  • Completes daily reconciliation of cash and accounts receivable transactions
  • Performs student account maintenance to include application of funds and miscellaneous transactions
  • Prepares and processes tuition assistance documentation for invoicing including electronic processing with different agencies
  • Collects tuition assistance funding from third party agencies
  • Assists with research and clean up to include past due invoices, payment issues, and refunds
  • Assists with graduation audits
  • Assists students, third party vendors, and other departments on telephone and via e-mail regarding account questions
  • Completes monthly accounting work papers
  • Interacts with other departments and third parties to achieve daily goals
  • Ensures compliance with the Sarbanes Oxley Act (SOX) and DoE guidelines in daily processing

Director Business Office Resume Examples & Samples

  • Bachelor's degree in Business Administration, Health Administration, or related discipline
  • Minimum ten years medical office management experience, including five years of prior supervisory experience. Additional experience will be considered in lieu of a degree
  • Experience successfully managing Accounts Receivable exceeding $50 million. Knowledge of CPT and diagnosis coding
  • Knowledge of federal and state laws and regulations governing medical collections. Knowledge of fiscal management and human resources management practices
  • Knowledge of organization policies and procedures
  • Knowledge of health care administration principals
  • Knowledge of insurance agency operating procedures and practices
  • Ability to communicate effectively regarding fiscal policies

ITO Business Office Resume Examples & Samples

  • Interface with IT customers to understand the deliverables of the tasks they are working on and the software and/or hardware products necessary to achieve success
  • Understand how the items that are to be procured are to be funded - using project funds or departmental budgets
  • Understand the business case for the items needed
  • Work with the customer to prepare an Appropriation Request (AR) for the items needed
  • Share and present work to cross-functional teams and executive leadership
  • Work with the customer, finance, IT contracts, and purchasing to socialize the items needed and to gain approval for the procurement of these items
  • Work with the customer and cross-functional teams to achieve approval for Appropriation Requests, other documentation, and approval chains as appropriate
  • Work with purchasing to ensure that the sourcing process is complete
  • Track items that were procured
  • Renew items initially sourced for an annual period for success periods if there is a business need to continue to use the product or service
  • Develop and maintain, accurate support documentation
  • 2+ years of experience as a BA
  • 2+ years of experience with Sharepoint
  • 2+ years of experience with MSFT Office (Excel & Powerpoint)
  • Knowledge of Microsoft Office tools (Excel, Word, and Power Point)
  • Strong analytical, planning, and organizational skills
  • Ability to multi-task in a dynamic environment
  • Expertise and understanding in SharePoint
  • Motivated and self-starter
  • Ability to communicate effectively with business users and IT professionals including globally distributed teams; the ability to adjust communications appropriately for the audience; work with all levels of management and diverse work groups

Business Office Manger Resume Examples & Samples

  • Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients* accounts. Scope of responsibilities includes appointment scheduling, insurance eligibility processes; charge processing; claim submission and processing; payment processing; collections and accounts receivable management; denial management; reporting of results and analysis; concurrent and retrospective auditing; proper coding; credentialing; customer services relative to revenue cycle; training and development relative to revenue cycle; analytics, and all other revenue cycle management activities. Resolves escalated and unique revenue cycle issues
  • Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audits staffs work to ensure compliance
  • Monthly, prepares revenue cycle financial analysis, including aged accounts. Monitors and assesses business metrics in order to refine processes and improve efficiencies. Guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources to meet objectives. Cascades goals down to staffs annual objectives
  • Champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively. Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership and accountability
  • Develops, implements, and maintains the Practices revenue cycle training materials. Conducts training of SOPs, systems, metrics, government regulations, and etc
  • Responsible for the overall coordination of front office duties to include scheduling, check-in, and co-pay/co-insurance collection
  • Attracts high caliber people, accurately assesses strengths and development needs of employees; provides timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to the Practice*s and US Oncology policies
  • Other duties as requested or assigned

Coordinator, Business Office, Belleville Resume Examples & Samples

  • Ensure Business Office’s processes and procedures are customer-centered
  • Ensure student accounts are addressed and collected at appropriate times
  • Develop and implement processes to improve Business Office performance with customer satisfaction and retention
  • Set up payment plans, promissory notes, and manage related collection issues
  • Must be orientated towards continuous improvement
  • Must be highly organized, motivated, and able to work on multiple tasks simultaneously
  • Must have strong professional integrity
  • Position requires the ability to problem solve, use good judgement, think critically, and communicate effectively
  • Requires leadership, operational, and project skills
  • Must maintain confidential information as appropriate

Business Office Head Resume Examples & Samples

  • Learning, Development and People Strategy
  • Corporate Finance
  • MIS and KPI monitoring and transformation
  • Executive Support and Communications
  • Act as liaison between the SSO Poland Site Head and the entire management team, ensuring key targets and deliverables are met
  • Support the SSO Poland Site Head in communications, monitoring and reporting, people strategy and other business office related initiatives
  • Develop and maintain standard presentation materials for internal and client decks
  • Support the Global Business Office with regard to headcount activity tracking and analysis, investment spend and delivery of efficiency saves against targets for the SSO business globally
  • Oversight of the Administration & Executive Support and Training Teams
  • Co-ordinate production of submissions for the Business Review Decks where required
  • Participate and influence management discussions, strategy and approach
  • Support the business Communications Strategy for, writing of all internal and external communications for the Department, including memos, PowerPoint presentations, internet/intranet communications, applications and Collaborate content
  • Manage ad-hoc queries for senior management in a structured and timely manner
  • 5-7 Years of relevant experience, preferably in the Financial Services environment
  • Knowledge of Fund and Custody Products
  • Demonstrable ability to interact with senior management, influence them
  • Proven ability to meet new challenges, assimilate new information and to influence people through maturity of approach
  • Ability to manage and lead a team both in-location and remotely
  • Positive and dynamic attitude to work
  • Ability to work as part of and contribute to a high performing senior management team
  • Driven, resilient and tenacious, able to apply the learning from set-backs or challenges to good effect
  • Valuing diversity: demonstrate an appreciation of a diverse workforce
  • Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency
  • Strong numerical, logical and analytical skills
  • Pragmatic problem solver, forward thinker with independence of thought
  • Good organizational skills with the ability to work under pressure and prioritise within aggressive deadlines
  • Strong Influencing and negotiation skills; ability to build effective networks and relationships
  • Excellent MS Office skills

Business Office Float Resume Examples & Samples

  • Verifies insurance prior to patient''s arrival, to include "Add On''s and Direct Admits"
  • Communicating with the Dr. office''s
  • Preparation of medical consents for each chart prepared
  • Labeling necessary documents and adding physician orders
  • Show a genuine desire to work and improve the surgery as a whole

Business Office Floater Resume Examples & Samples

  • Obtains pre-certification from insurance companies for procedures that require pre-certification
  • Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans
  • Ability to use time wisely in preparing work area to meet high-paced demand
  • Extreme multi- tasker

Business Office Assistant Resume Examples & Samples

  • Receive and process routine requests for work (SIF)
  • Input data into multiple applications/spreadsheets
  • Maintain Master Schedule spreadsheet
  • Assist in divestiture-related activities on an as needed basis
  • Excellent computer skills in multiple applications with the capacity to quickly learn new software and/or operating systems
  • Ability to work with and maintain strict confidentiality with respect to business-related processes
  • Effective and accurate oral and written communication
  • Ability to coordinate/prioritize tasks and timelines
  • Ability to initiate/self-start/self-manage assignment(s)

Director of Business Office Resume Examples & Samples

  • Supervises all Patient Account Representatives in all facets of handling patient's accounts
  • Maintain Net A/R Days at 65 or less
  • Control Bad Debt expenses to 3.0% or less of net revenue
  • Advice CFO and CEO of financial concerns involving patients and prepare month end accounts receivable reports
  • Negotiates one-time contracts
  • Processing of contractual allowances

Manager Business Office Resume Examples & Samples

  • Bachelor Degree in Business Administration, Accounting, Management of related field required
  • Five (5) years Long Term Care billing experience required
  • Two (2) years Management experience required
  • Working knowledge of computerized billing system, Georgia Health Partnership, CMS, Vision Share and Florida Shared System required
  • Proficiency in utilizing Microsoft Office Products (Excel, Word and PowerPoint)

Mgr Business Office Resume Examples & Samples

  • Communication – communicate clearly and concisely, verbally and in writing; utilize appropriate method/tool to communicate with other departments as necessary
  • Interpersonal skills - able to work effectively with other employees and external parties
  • Policies & Procedures - demonstrate knowledge and understanding of organizational policies, procedures and systems; ensure confidentiality of all patient accounts by following HIPAA guidelines
  • Performance – maintain performance standards that ensure the department is operating at peak proficiency and that established goals are consistently being met
  • Time management and organization - perform work under tight guidelines, must be detail oriented and well organized. Ability to prioritize and control workload
  • Demonstrated critical thinking, creativity, problem solving and decision-making skills
  • Advanced knowledge of CPT and ICD-9 codes
  • Advanced knowledge of UB-04 and Explanation of Benefits (EOB) interpretation
  • Advanced knowledge of insurance collections and insurance terminology
  • Advanced knowledge of healthcare accounts receivable
  • Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software
  • Bachelor's degree (B.S. or B.A.) from four-year college or University. In addition, four to six years related experience and/or training preferred

Business Office Coordinator Resume Examples & Samples

  • Complies with all federal, state, and local laws, rules, and regulations to which the Company is subject
  • Understands and adheres to all Company policies and procedures
  • Protects the confidentiality of all patient, colleague, and Company information
  • Cooperates with internal and external surveys, audits and investigations, providing truthful and accurate information
  • Colleagues and Culture Pillar of Success
  • Contributes to a positive and professional work environment through personal choice of actions, according to the Compassus Code of Ethical Conduct
  • Participates in regular, direct, and effective communications with colleagues and leaders, promoting team building, problem solving, and peer support
  • QualityPillar of Success
  • Exhibits compassion, dignity, and respect to our patients and families in all circumstances
  • Works consistently to do things right the first time, in accordance with our core value of Excellence
  • Makes efficient and effective use of resources to complete assignments
  • Demonstrates personal responsibility for professional development and training
  • ServicePillar of Success
  • Exemplifies the Hospice Compassus Service Commitment in all actions
  • Demonstrates willingness and ability to adjust to change rapidly and is flexible in a variety of situations
  • Is open, receptive, approachable, and quick to respond to direction and assignments
  • GrowthPillar of Success
  • Demonstrates initiative and a “Level 5” Commitment to achieving Company growth and results to ensure long-term viability
  • Represents the Company positively and professionally within the community
  • Financial Responsibility Pillar of Success
  • Conducts business effectively and in a fiscally responsible manner
  • Applies the most cost-effective approach to every situation
  • Practices good stewardship with regard to Company time, money, and physical resources
  • Disseminates Company information in an effective and timely manner to Program Colleagues
  • Ensures that new Colleagues complete all necessary on-boarding processes, including paperwork for Payroll and personnel file, orientation, University of Hospice , Cerner, photo for identification badge, and other training as needed

Patient Access Rep, Days-er Business Office Resume Examples & Samples

  • Two (2) years of experience in a hospital or customer service setting
  • Schedules patient appointments and enters required information in the computer system in an accurate and timely manner
  • Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility
  • Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes
  • Posts payments in the computer system and generates the appropriate patient receipts
  • Monitors, reviews and resolves patient account issues on assigned reports

Patient Access Rep, Prn-er Business Office Resume Examples & Samples

  • Education: High school graduate
  • Experience / Knowledge / Skills: Two (2) years of experience in a hospital or customer service setting
  • Proficient typing/keyboarding skills
  • Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy
  • Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation

Business Office Financial Specialist Resume Examples & Samples

  • Excellent record keeping skills, including ability to design and maintain extensive database information, schedule meetings and seminars, monitor and analyze enrollments and take appropriate actions
  • Demonstrated excellent written and verbal communication skills. Experience with a wide variety of computer software, including calendaring, word processing, presentation, and web page authoring software, electronic mail, spreadsheet and database applications
  • Demonstrated knowledge of accounting principles and procedures. Strong demonstrated fiscal/accounting skills. Knowledge of statistical reporting, and mathematics and microcomputers to prepare reports and budget projections for various levels of management or staff within the institution
  • Demonstrated and solid experience administering and managing education programs. Proven ability to develop, analyze, and carry out program and project objectives and work with others in achieving organizational goals
  • Strong knowledge of the principles of higher education and of an academic institution's organizational structure and function
  • Skill to develop and implement short and long-range departmental plans
  • Knowledge of professional fee billing, collection procedures, and reimbursement processes
  • Strong computer skills with working knowledge of microcomputer systems and various business software programs. Strong ability to prepare, edit and proof-read promotional materials and course syllabi
  • Knowledge of marketing and publicity, resources and costs. Ability to determine specific promotional needs
  • Knowledge of meeting sites in the San Diego area. Ability to investigate and evaluate facilities for potential use as meeting sites

Cashier / Data Analyst, Business Office Resume Examples & Samples

  • 2 years prior experience in a Medical Business Office preferred
  • Job experience and knowledge of third party billing and reimbursement specifically as it relates to charge integrity, account audits and adjustments preferred
  • Some analytical ability to audit, detect errors and to balance accounts required for reconciliations
  • Medical office/Computer literacy required
  • Requires sufficient previous clerical experience

Finance Manager Centralized Business Office Resume Examples & Samples

  • Experience in analyzing accounts receivables month end reports
  • Ability to integrate the organizations initiatives/projects into CBO daily operations, which include, but are not limited to, Medical Center Acquisitions and De Novos
  • Significant knowledge of ICD 10 and CPT Codes
  • Experience with Medical Billing and Claims submissions
  • Establish relationships with Care Delivery Medical Center operations, provide support and guidance when needed
  • Maintain adherence to department policies and procedures
  • Lead department initiatives
  • Support organization initiatives
  • Effective communication verbally and written
  • Microsoft Office, using Access, Excel, Word and Power Point
  • 5+ years of experience leading revenue cycle management teams
  • Bachelor’s Degree , preferred
  • Knowledgeable of Medicare and Medicaid Risk models

Clerical Spec-business Office Resume Examples & Samples

  • Detail-oriented; sharp problem-solving skills; ability to multi-task
  • Serves as practice liaison to all outside billing-related entities
  • Promptly reports billing updates and/or issues to the AR Manager
  • Educates Front Office Clerks on billing guidelines as it relates to their duties
  • Maintain current knowledge of CPT and ICD-9 codes, billing policies and government and non-government plans
  • Completes payment posting and creates daily bank deposits tracking EFT’s, ERA’s and payments made over the phone
  • Routine follow-up on past due accounts (commercial insurance, private pay, and industrial)
  • Submits electronic claims daily and paper as needed
  • Timely follow up of insurance denials and appeals
  • Regularly audits insurance payments for proper reimbursement
  • Maintains daily cash log, transaction records completes daily, weekly and monthly reporting
  • Works eCW reports daily (i.e. -- No Guarantor, Unposted payments and Refunds)
  • Bills all industrial accounts, including lab
  • Works with collection agency in posting bad debt adjustments Creates payment plans, offers private pay discounts per the financial policy
  • Provide Customer Service to patients calling
  • Follow management directive
  • Completes special billing projects and additional duties as assigned
  • 5+ years working in a medical facility; Family Medicine, Pediatrics, General & Vascular Surgery, OBGYN, Cardiology and/or Orthopedics preferred

Representative, Business Office, Belleville Resume Examples & Samples

  • Manage a list of active payment plans
  • Manage the release of diplomas
  • Review Belleville student payment plans contracts for accuracy
  • Process daily mail
  • Assist in working account balance reports
  • Complete account analyses
  • Collection of return ACH and check payments
  • Regular and reliable attendance is required
  • Must have excellent attention to detail
  • Strong ability to resolve conflict is required
  • Must be able to exhibit excellent customer service skills and ability to clearly explain account detail to students and parents
  • Must be highly organized and able to work on multiple tasks simultaneously
  • Must have strong professional integrity and ability to maintain strict confidentiality
  • Ability to use general office hardware and software applications, including Microsoft Office Suite
  • Must be able to sit for extended periods of time
  • Regular attendance is a necessary and essential function

Business Office / Accounting Manager Resume Examples & Samples

  • Own all accounting functions; AP, AR, Payroll and preparation of Financial Statements
  • Manage daily invoicing
  • Maintain business vendor relationships
  • Maintain business licensing, office supplies and general office tasks
  • Minimum of 2+ years’ experience in Accounting
  • Experience working on QuickBooks
  • Ability to work in a small company environment

Business Office Coordinator Resume Examples & Samples

  • Perform the following Business Office functions, both personally and/or in collaboration with teammates
  • Reception, CBO liaison, scheduling, registration, admitting, cash management, collections, accounts payable
  • Perform weekly, quarterly and monthly reporting
  • Regular and special financial and statistical reports as required
  • Oversees cash processing of over the counter receipts
  • Maintains patient confidentiality standards for both medical and financial information
  • Keeps the standardized and systematized office procedure and initiates policy and procedural changes
  • Participates in loss prevention by protecting company assets and maintaining a safe environment
  • Keeps job-related skills current through SCA and other training programs
  • Participates in any SCA compliance program

Business Office Float Resume Examples & Samples

  • Communicating with the Physician office's
  • Scan Medical Records
  • Minimum High school Equivalent, Associates preferred
  • Show a genuine desire to work and improve the hospital as a whole
  • Must be bilingual

Coord Business Office Resume Examples & Samples

  • Billing, Collections and Insurance Verification
  • Daily reports and special projects as assigned by Business Office Directors
  • Assist Sr. Revenue Cycle Director with Revenue Cycle projects

Business Office Coordinator Resume Examples & Samples

  • Supervision of Business Office Staff including orientation and annual performance evaluations
  • Accounts Payable duties
  • Supervision of Date of Service over the counter collections
  • Clinical log data entry for implant billing, etc
  • Collaboration with Central Business Office for completion of insurance verification, LOA’s, etc
  • Ensuring administrative and accounting procedures are carried out timely and accurately
  • Works closely with Clinical Director so that the flow of the overall operation is most efficient, reporting all activities to the facility Administrator
  • Upholds and practices the principles and policies of the facility and compliance program
  • Supervisory Experience preferred
  • Medical Environment accounting background preferred
  • Accounts Payable experience
  • Medical Terminology experience required
  • Good communication skills and phone etiquette

Finance Mgr Centralized Business Office Resume Examples & Samples

  • Manage departmental activities to ensure accurate and timely accounting, financial and statistical reports, filings and data
  • Analyze and review complex accounting and financial transactions for monthly internal and external reporting
  • Develop methods and criteria for measuring and summarizing data for complex analyses
  • Maintain and review various system reconciliations between source systems and financial and operational reporting processes
  • Lead and manage special projects that may necessitate cross-functional partnerships
  • Bachelor’s Degree in Accounting, Finance or equailvant experience
  • Progressive leadership and management experience
  • Prior experience within the financial industry
  • Master’s Degree in Business Administration
  • Certified Public Accountant license

Small Business Office Liaison Resume Examples & Samples

  • Develops, documents, and obtains management and federal government approval for ViaSat’s small business subcontracting master plan and category percentage goals, based on historical performance data, and knowledge of ViaSat’s planned procurements of goods and services
  • Manage ViaSat’s Small Business Program, including development and outreach to small business sources and preparation of the required ISR and SSR to track progress towards achieving stated goals
  • Generate ViaSat’s master subcontracting plan and keep it current with new regulations
  • Promotes the utilization of small and disadvantaged suppliers for the attainment of individual plans issued
  • Serves as the liaison for internal and external related audits
  • Conducts training
  • Coordinates internally with various stakeholders to ensure ViaSat remains compliant and aware of changing small business requirements
  • Periodically attends or arranges for the attendance of ViaSat Supply Chain personnel at outreach events, business opportunity workshops, minority business enterprise seminars, trade fairs, etc
  • Monitors ViaSat’s performance on its various small business subcontracting plans, and makes adjustments necessary to achieve the small business subcontracting plan goals
  • Establishes and maintains records of subcontracting awards to small business concerns
  • Develops and maintains lists of small business and other socio-economic category sources
  • Develops and promotes ViaSat’s policy statements that demonstrate ViaSat’s support for awarding orders to small business, including HUBZone small business, small disadvantaged business, women-owned small business, veteran-owned and service disabled veteran owned small business concerns
  • Secondary responsibilities include
  • Serving as a Supply Chain Compliance Officer to Subcontracts and Supply Chain Departments on compliance matters arising in support of federal procurements
  • Acts as a department resource for federal procurement topics, policies and procedures
  • May be called up to assist with monitoring or auditing compliance of Supply Chain PO packages for compliance with public laws
  • Enter FFATA data into the government database

Business Office Specialist, PRN Resume Examples & Samples

  • Perform data entry and input of medical information and maintains patient medical records and data to support the billing, scheduling, payroll and compliance functions of the care center
  • Maintain the ongoing scheduling of patient visits for all assigned field staff, as well as communication updates, changes and new admissions to ensure continuity and coordination of patient care services
  • Process, handle and distribute incoming and outgoing mail and all other correspondence (including electronic mail.)

Business Office Rep-cha-cape Fear Heart Associates Resume Examples & Samples

  • Ownership – responsible for all outcomes of efforts and actions
  • Research credit balances and request refunds appropriately
  • Ensures billing and filing of insurance by Central Billing Office (Professional billing) and System Billing Office (Technical or Facility billing) is completed accurately and in accordance with requirements of third party intermediaries
  • Follow-up with insurance companies and inquire on claim status of any unpaid claim aged 45 days guidelines
  • Recognizes EOB denial, payment and pending remark codes
  • Utilize telephone and internet to verify insurance benefits for new patients and patients scheduled for comprehensive examinations for all locations. Provide insurance verification forms to reception staff prior to patient appointments
  • Plays a key role in on-boarding and training of new staff as needed and is willing to cross train to cover additional needs of the practice
  • Experience: At least 3 year previous medical office experience working within a patient registration, insurance verification, claims analyzing or billing role
  • Essential Technical/Motor Skills: Must be able to accommodate a moderate to fast work pace. Have excellent customer service skills. Must be able to operate within Microsoft programs such as Outlook, Word, and Excel. Prior experience in an EMR (electronic medical record) environment preferred. IDX experience a plus

Business Office Rep-cha-neurology Resume Examples & Samples

  • Teamwork – demonstrates a willingness to assist co-workers and to accept additional assignments as requested to support the Practice and Network efficiently by acting as a team player and working well with others
  • Communication – acknowledge patients and co-workers, listen attentively while maintaining eye contact and speaking to them directly and respectfully
  • Compassion – be an advocate for patients, families and teammates. Show them you care and always follow up
  • Ensures physician charges are applied to the correct patient account by verifying information indicated on charge document against system information
  • Perform limited ICD-9 and CPT-4 coding from charge slips, encounter forms, or source documentation
  • Communicates with manager any emerging denials, trends, etc
  • Maintain a working knowledge of insurance appeals processes and be proficient in writing an appeal letter
  • Accurately update patient demographic information as provided by patients and/or insurance companies
  • Knowledge of Fair Debt Collection Practices Act, PHI, HIPAA as well as other State and Federal regulations pertaining to health insurance statutes
  • Ability and flexibility to cover various medical offices when needed
  • Performs cash management protocols as assigned
  • Adheres to company policy on continuing education programs, i.e. Annual HIPAA training
  • Adheres to departmental dress codes as observed by director and wears picture identification badge, 100% of the time
  • Education: HS diploma or equivalent required; college or advanced education at technical or secretarial school is preferred
  • Licensure / Certifications: CPR preferred. CPC or CCS strongly preferred
  • Experience: At least 1 year previous medical office experience working within a patient registration, insurance verification, claims analyzing or billing role

Business Office Assoc / Brooklyn Location Resume Examples & Samples

  • 2Conducts insurance verification for both technical and professional component
  • Responsible for collections of co-pays, co insurance, self pay payments, surgical deposits, and previous balances due
  • Knowledge of financial counseling process and ability to provide services to support the financial counselor and billing coordinator
  • High School diploma or the equivalent
  • 1-2 years of recent experience in patient registration or equivalent in a hospital setting and/or an equivalent combination of education and experience
  • Possess excellent communication and customer service skills in pressure situations
  • Experience and understanding of insurance plans and benefits and the verification process

Business Office Assistant Resume Examples & Samples

  • Possess knowledge of health insurance billing
  • Versatile and willing to coordinate with and participate in, when necessary, all other aspects of the Business Office
  • Is courteous, understanding and sympathetic toward patients, physicians and others teammates
  • Maintains regular attendance
  • At least one year of medical office experience
  • Proficient in MS Word, Excel, PPT, copier and fax use

Manager IT Business Office Resume Examples & Samples

  • Build and maintain relationships as a key financial partner with IT VP and IT Directors to effectively provide financial support, controls, and analysis
  • Preparation of monthly financial Flash. Assess and summarize risks for senior management
  • Delivery of ad hoc analysis and recommendations. Special projects
  • Capital Management – Financial management and oversight of IT capital allocation and forecast. Assist project team in project budget management of large strategic projects
  • Expense Management – Financial management and oversight of IT expense budget and forecast. Financial reporting to senior leadership (CIO, VP, IT Directors). P&L management for software, hardware, professional services, labor, communication and hosting accounts. Annual IT Budget preparation and reviews
  • Oversight of invoice processing, accrual, general ledger reconciliation, and periodic audit support
  • Vendor Management – Participation in contract negotiation and relationship management
  • This role will indirectly supervise 2-3 analysts as needed for special projects and monthly financial reporting

Gfts FRI Tech Business Office Resume Examples & Samples

  • Assist Senior Management and work closely with Chief of Staff (COS) in effective management of their global organizations in the area of financials, resources, contracts, project management, risk management and internal communication
  • Responsible for Renault process and accruals and maintaining PTS (Portfolio Tracking System) financials
  • Accountable for gathering the necessary information for the functional process and keeping PTS (Portfolio Tracking System) updated accordingly based on the approved amounts, working in partnership with Global Finance and Finance LATAM O&T organization
  • Support the Managers and Chief of Staff (COS) with all exercises related to budget, with immediate attention and short turn-around time frames
  • Responsible for the Balance Sheet Review updates
  • Responsible for maintaining resource data on a monthly basis and accurately
  • Support the Portfolio Resource Strategy including headcount forecasting and sourcing - track contractors and employee requests/requisitions. Ensure resource recruiting adheres to strategic plans for the organization in location choice and vendor selection
  • Assist in Contract Execution - ensure the appropriate process is being followed for Statement of Work (SOW). Partner with managers, vendor and procurement in contracts execution
  • Support with the maintenance of the book of work in Project Tracking System – including overall quality of data and timely updates
  • Work with Fincon Organization on Monthly Closing Process including Accruals Processing & Payments Matching
  • Provide Senior Managers recommendation on P2P approvals based on the Renault/Portfolio Tracking System (PTS) and business Requests Management (BRM) approved amounts
  • Responsible for reconciling Portfolio Tracking System (PTS), Business Requests Management (BRM), Renault and P2P
  • Prepare Business Unit Reports as needed
  • Proven operational and process experience (4+ years) in business operations, Business Office, Finance, Planning, Financial Control, or Technology Project Management
  • Advanced skills in managing large data files and applying analytic skills to represent overall status or trends; Advanced Excel
  • Able to prepare effective presentations that illustrate strategic landscape of the portfolio
  • Experienced in PowerPoint, SharePoint, Collaborate. Proven knowledge and experience of Project Management tool such as PTS or other comparable tool
  • Must be fluent in Spanish both written and spoken
  • Able to navigate through large organizations to streamline and summarize multiple information points; create repeatable process to build consistency in presenting information
  • The candidate must demonstrate energy and dedication, be goal-oriented and self-sufficient, and should have proven ability to work effectively in a matrix environment
  • Highly competent and detail-oriented in executing tasks - motivated self-starter with the ability to manage multiple priorities and a significant volume of diverse tasks while consistently delivering high quality work
  • Proven ability to execute against tight timelines and within an environment of organizational change
  • Ability to work independently or as part of a team – being able to collaborate in a remote team setting and work with global teams – extremely helpful
  • Ability to work with resources at various levels of the organization; program management experience and being able to understand technology concepts

Business Office Resume Examples & Samples

  • Engineering Roadmaps and Book of Work oversight and coordination
  • Facilitate hot topic discussions for the domain in senior level management meetings
  • Manage domain’s work slate in the CATE work management system
  • Manage domain headcount, open reqs, contractors and recruitment activities
  • Track global location strategy for the Domain and ensure we are moving toward the Global Engineering Head yearly goal
  • Monitor and reporting on domains monthly financials to the Global Engineering Head

Senior Business Office Coord Resume Examples & Samples

  • Demonstrates, promotes and integrates the Sisters of Providence Care Centers Mission and core values by
  • Being responsible for census information for all facility residents. Verifies all payer types upon admission. Maintains the census database in the Pathlinks Software System and is responsible for the complete and accurate detailed information on all admissions, discharges and census changes to provide for accurate, timely billing and reimbursement. Keeps a manual census and reports all census changes to the Central Business Office on a daily basis. Ties out the manual census to Pathlinks at month end
  • Receiving all cash payments and recording the cash payments in accordance with established Business Office policies and procedures. Maintains accurate records of cash receipts. Responsible for the accurate and timely cash posting in the Pathlinks Software System for Self Pay and Patient Pay accounts. Researches credits, writes up refund requests and submits them for payment to their facility bookkeeper in a timely fashion
  • Maintaining residents’ personal needs account in accordance with Federal, State and organizational regulations, to ensure proper handling of the residents’ personal funds. This includes maintaining petty cash, providing banking hours, paying bills on behalf of residents when requested, posting charges to accounts timely, sending statements of account to residents and/or responsible parties on a quarterly basis and balancing and reconciling bank statements on a monthly basis
  • Being responsible for the billing and collection of all Self-Pay accounts (including coinsurance) and Patient Pay Amounts. This includes, but is not limited to, printing, reviewing and mailing statements, follow-up telephone calls and letters, meeting with families and maintaining a record of all collection efforts. When appropriate position may be required to take accounts to small claims court, pursue guardianship or work with facilities legal counsel to resolve unpaid balances. Being responsible for the tracking of all residents who are Pending Medicaid. This includes notifying the responsible party of the Patient Pay Amount due per month and the amount that will be owed if Medicaid is not granted, working with the responsible party, Mass Health Caseworker and facility Social Worker to ensure that all documentation is submitted to the state in a timely fashion. A written record of actions taken will be kept
  • Sending timely notification to the appropriate SSI/Welfare office upon admission, discharge or conversion of residents through completion of the SC1 form. Coordinates with Social Services and Admissions to ensure accurate and timely processing of payment source changes
  • Reviewing Mass Medicaid Remittance Advices for variances or denial codes applicable to Business Office Coordinator position and takes the appropriate corrective action. Maintains the Pathlinks Software System with updated Patient Pay Amounts and is responsible to contact Mass Health with any income changes or discrepancies
  • Being responsible for accurate insurance verification information on all residents. Uses FISS DDE and the Mass Health MMIS System to verify that benefits are available and shares information with other staff as well as enters all updated information into the Pathlinks Software System. Works with Nursing and Rehab to ensure that the required Medicare information for billing is timely and accurate
  • Completing any reports required by vendors to ensure they have accurate resident information
  • Maintaining an up-to-date filing system for cash receipts, accounts receivable, residents’ financial information and personal needs funds to ensure ready-access to needed information
  • Maintaining a close working relationship with the facility Accounts Receivable Bookkeeper to resolve census and/or billing problems. Participates in regularly scheduled AR Meetings and monthly Medicare Triple Check Meetings
  • Work requires a high school diploma or equivalent. Two years of facility Business Office Experience Required
  • Work requires the ability to gather, interpret and analyze data
  • Must possess ability to communicate effectively and a respect for confidentially

Business Office Assistant Resume Examples & Samples

  • Prefer prior scheduling, billing or collection experience. 2 year exp in medical office or healthcare setting desired
  • Ability to perform the essential functions of this position, with or without reasonable accommodation and without posing a direct threat to the health and safety of self or others. Ability to comply with all GSMC policies and procedures that are job-related and consistent with business necessity. Ability to effectively communicate with patients and provide competent care as appropriate to the ages of patients served by this position
  • Computer literacy is desired

Mexico Head of Business Office Resume Examples & Samples

  • 5 years Experience of working in diverse and multidisciplinary environment teams
  • 2 years Experience of program/project management in general sense
  • 2 years Experience of synthesis of information to be presented to senior management
  • 2 years Experience of process re-engineering and management
  • 2 years Experience of managing remote teams
  • Knowledge of accountability and financial concepts in Real Estate Industry
  • Knowledge of Citigroup businesses and Control Policies
  • Analytical and syntactical abilities
  • Understanding and monitoring of deployment of physical and financial resources to meet project milestones
  • Problem-solving
  • Numerical abilities
  • Understanding of Business requirements and Outcomes
  • Ability to work efficiently independently or on a team
  • Good IT Skills covering all Microsoft Office tools (Excel, Word, Powerpoint etc)
  • Counts with degree, Administrative or Finantial is desirable
  • Strong command on English, both spoken and written, 80%
  • Formal financial qualification (not necessary, depending on experience)