Office Analyst Resume Samples

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D Jast

Darrin

Jast

71319 Mireya Lakes

Houston

+1 (555) 318 0036

71319 Mireya Lakes

Houston

Phone

p +1 (555) 318 0036

Experience Experience

New York, NY

Ethics Office Analyst

New York, NY

Reichert, Fritsch and Schimmel

New York, NY

Ethics Office Analyst

Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships
Work closely with various departments that support the business to deliver timely and correct information
Identify ways to improve and enhance current operational processes and reports
Prepare reports (adhoc, dashboards, spreadsheets, etc.)
Use Federal databases for comparative analysis and maintain Ethics Office database
Review, triage and track issues coming into the Ethics Office
Builds Trust:Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions

Detroit, MI

Enterprise Standards Office Analyst

Detroit, MI

Bernier-Mante

Detroit, MI

Enterprise Standards Office Analyst

Establish an architecture audit process that helps improves compliance and overall quality of IT
Effectively coordinates work with peers and ensure successfully and timely delivery
Manage the Architecture Exceptions Process and drive remediation plans
Management reporting of effectiveness of Architecture Governance
Pursue and build relationships across business and IT to gather intelligence and bring insight to the wider picture
Promote architecture standards and reuse of building blocks
Collate and distribute Enterprise Archtiecutre Planning Guidance on an annual basis,

present

Los Angeles, CA

Engagement Management Office Analyst

Los Angeles, CA

Maggio, Ryan and Kerluke

present

Los Angeles, CA

Engagement Management Office Analyst

present

You wake up excited about diving into details and providing excellent customer service
Manage and prioritize the regional queue of incoming requests
Hard work ethic
Review/Research complex contracts/sales requests for Eng. Setup/maintenance
Implement new processes/procedures as SME
Partner with Supervisor to complete ad-hoc projects
You love complex contracts

Education Education

Bachelor’s Degree in Understanding

Clark Atlanta University

Bachelor’s Degree in Understanding

Skills Skills

Basic knowledge of project management tools, methods and best practices as defined by the Project Management Body of Knowledge (PMBOK)
Ability to utilize documentation, knowledge bases, FAQs, and WIKIs in problem resolution
Solid understanding of business mathematics and Generally Accepted Accounting Principles; ability to comprehend, analyze, and interpret common accounting, financial, and legal documents
Proficient in Visio and comfortable creating process maps
Proficient in MS Office Professional Series (Excel, Word, Access, PowerPoint, Project and Outlook)
Demonstrated critical thinking and problem-solving skills; ability to identify probable cause with hard facts and data, investigate resolution, determine root cause and demonstrate success of solution
Experience handling multiple assignments and using strong prioritization skills; ability to work in high-expectation situations providing leadership and collaboration to deliver solutions
Strong interpersonal and communication skills; ability to effectively present information and respond to questions across all levels of the organization; and cultivate relationships with internal and external customers to achieve business objectives

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Enterprise Project Office Analyst Resume Examples & Samples

Ensures all required data for making portfolio decisions is complete and available for decision making
Responsible for developing and maintaining reports and schedules for projects which form the corporate and business line project portfolio. Creates and delivers executive-level summary reports and presentations
Maintains the portfolio documentation and minutes of project review meetings
Monitors project plans and anticipates any delinquencies that may occur; escalates any concerns to Systems Development Manager
Monitors resource constraints affecting the completion of projects in the portfolio
Works with project managers to translate portfolio decisions to appropriate plans for and execution of the projects
Responsible for making recommendations related to approving, rejecting, and/or discontinuing projects
Analyze project interrelationships that effect portfolio priority and resource allocation decisions. Works with business, functional, and project managers to identify alternative strategies (resources, project sequencing, etc.) for accomplishing initial project commitments
Partner with finance to quantify project benefits in a way that will enable objective evaluation of projects against company objectives and thereby aid project approval decision-making
Administers the portfolio management process for an executive project review meeting by facilitating the process of identifying, prioritizing, and selecting projects
Recommends the criteria against which all projects are evaluated, to link their value to the corporate business strategy
Analyzes current projects and recommends priorities to management

Trade Mid Office Analyst Resume Examples & Samples

Excellent knowledge and experience in trade products, operations, Trade Cycle and customer service
A good team player who possesses good interpersonal and communication skills
A Bachelor degree preferably in a business or related area
Minimum 5 years of relevant experience required

Technology Technology Risk Tech Risk Operating Office Analyst Resume Examples & Samples

Contribute to the implementation, operation and refinement of regional Technology Division governance in the region, and appropriate alignment with global governance schedules
Establishing efficient and effective reporting procedures to increase transparency of technology risks and or exceptions impacting the Technology Risk posture of the division
Operating reporting mechanisms to deliver regular (high quality content) to agreed deadlines

Enterprise Standards Office Analyst Resume Examples & Samples

Facilitator of the Enterprise Architecture Standards Board (known internally as Enterprise Architecture Approval Group)
Manage the Architecture Exceptions Process and drive remediation plans
Advice to projects on engaging governance processes effectively
Coordinate our Design Authorities to ensure a consistent approach
Establish an architecture audit process that helps improves compliance and overall quality of IT
Management reporting of effectiveness of Architecture Governance
Promote architecture standards and reuse of building blocks
Collate and distribute Enterprise Archtiecutre Planning Guidance on an annual basis,
Explore opportunities for further optimisation and alignment of governance processes, repositories and tools across IT Services

Merchant Information Office Analyst Resume Examples & Samples

Provide primary support for internal merchant systems
Help to implement business initiatives by analyzing business impact, feasibility, system constraints and business rules
Document, train and develop best practices for merchant systems
Effectively analyze / troubleshoot issues and be able to summarize complex findings in a clear and concise manner
Collaborate with cross-functional teams to support and execute Macy Systems and Technology and Brand Strategy initiatives
Represent Bloomingdales on System Owner roundtable discussion and User Acceptance Testing
Develop User Acceptance Testing Scenarios and perform testing of new applications
Prepare recaps ad hoc reports and statistical recaps
Manage assigned merchant systems, functions and database
Verify Conduct style internal audits to ensure merchandise is classed correctly for taxability
Bachelor's Degree with 2 years of retail experience preferred
Must be proficient in Microsoft Office product Suite (Advanced Excel skills are required)
Must be familiar with creating ad-hoc database queries
A self-motivated, proactive, highly organized individual who is able to work in a rapidly changing environment
Strong project management skills with ability to prioritize and manage multiple projects with deadlines across multiple categories
Excellent analytical skills with the ability to analyze data and recommend action
Demonstrates strong oral and written communication skills
Must be an effective team player with the ability to interact with all levels of management
Strong customer service skills; understands customer needs and provides sound guidance on standard processes

Purchasing Office Analyst Resume Examples & Samples

1 to 2 years’ experience in a purchasing office or procurement working experience and good understanding of creating purchase orders, catalogue management and maintenance and invoice investigations
College degree/diploma an asset or equivalent work experience
Good knowledge of procurement industry processes (purchase orders, catalogue, invoice investigations)
Experience in working in a fast paced operational area (transactional activities, SLA driven)
Sound knowledge of the organization and the inter-relationships and changes occurring within the BMO Financial Group enterprise-wide
Working knowledge of procurement / purchasing database applications
Working knowledge of Audit requirements and risk mitigation
Good decisive decision skills
Good Time Management and prioritization skills
Good Customer Service skills
Good multi-tasking skills
Ability to keep a high production standard, handle stress and very strong key entry capabilities

Ethics Office Analyst Resume Examples & Samples

Review, triage and track issues coming into the Ethics Office
Work closely with various departments that support the business to deliver timely and correct information
Present and demonstrate findings and trends to leadership
Prepare reports (adhoc, dashboards, spreadsheets, etc.)
Use Federal databases for comparative analysis and maintain Ethics Office database
Identify ways to improve and enhance current operational processes and reports
Support Enterprise Compliance and Ethics Office processes and assist with projects as needed
Ability to be self-directed and work independently, or on a team
Ability to manage projects and pull together multiple resources
Ability to manage and protect highly confidential data
Advanced proficiency with Microsoft Office programs, including Access, Excel and SharePoint
3-5 years coursework and/or commensurate professional experience with analysis and/or problem-solving
Background in healthcare or compliance

Project Office Analyst / Business Analyst Resume Examples & Samples

PMO or program/project environments. Experience gained across a variety of project types including but not limited to BA experience
Preferably from a Markets background or knowledge of front to back trade lifecycle. Understanding of PMO management, finance processes and reporting, risk and project management standards, ideally within ANZ
Demonstrated team working ability, commitment and contribution to building the Project team and PMO, ability to balance project needs
Any experience under an Assurance or Ops Risk function would be advantageous as would knowledge of governance processes around End User Developed Tools

The Dock-innovation Programme Office Analyst Resume Examples & Samples

Previous experience working in R&D/Innovation environment an advantage
Proven delivery track record in managing/supporting IT/ Business projects and stakeholders
Strong Microsoft Project skills, along with Microsoft Office (PowerPoint, Excel, Word) skills
Previous experience working in large multi-national would be beneficial
PMP certified or similar qualification advantageous

IT Project Office Analyst Resume Examples & Samples

Establish and implement governance standards across the IT programme, review and ensure agreed standards are met within the IT department
Manage and co-ordinate project data including data gathering, analysis and reporting for key deliverables in the areas of planning, identifying risks and issues, communications
Ensure that risks & issues are reviewed and up to date (project & programme), with a clear mitigation plan for resolution
Create, support and monitor financial budgets for the allocated programmes and projects in collaboration with the IT Programme & IT Project leads, provide analysis of financials to highlight any emergent challenges to budget
Understand and monitor key programme dependencies, ensuring they are registered and shared
Maintain and manage the IT change process, recording and managing the change control process and ensuring communication to key stakeholders
Understand and combine linked projects to ensure a consolidated view of the IT programme
Understand dependencies outside the programme, ensure these are escalated to the Head of IT planning
Ensure data is kept up to date for IT Programme Reporting and maintain all relevant IT project office data
Accountable for the production of key project and planning publications, including steering packs
Experience of working in a project environment, with evidence of delivery of core activities
Knowledge of the principles of both Waterfall and Agile methodologies would be advantageous
Good knowledge of project management tools, disciplines and working practices
Knowledge and experience of Microsoft packages including Project, Powerpoint, Word and excel
Strong numeracy skills and an appreciation for financial data and working to budgets
Stakeholder management skills with a customer centric approach and the ability to question and challenge where required
Strong Organisational, planning and prioritisation skills
Flexibility and adaptability to a fast changing organisation

Box Office Analyst Resume Examples & Samples

Daily collation of Universal box office data
Supporting the Manager and Director in analysis projects
Preparation of presentations and reports for senior management, and for use at Universal events
Maintenance of data within Universal’s theatrical systems
Input and feedback into improvement and development of box office and reporting systems
Assist with the weekend reporting duties as required (alternating with Manager and Director)
Work on ad-hoc projects and analysis
A bachelor’s degree in a relevant field (i.e. Business, Economics, Finance, or Film)
A strong passion for film and knowledge of the industry
Good experience working in finance or analytics, preferably in the media industry
Candidate must be comfortable working in a multi-task, project-driven environment where tight deadlines and multiple demands may require flexibility and longer hours
Candidate must be a self-starter, and able to take initiative to generate analysis projects that can provide useful insight
Candidate must possess strong analytical skills, and the ability to work at a high level of detail
Strong Excel skills essential
Strong PowerPoint skills preferable
Knowledge of International film distribution desirable

Office Analyst Resume Examples & Samples

Experience with SharePoint versions (2013 and SharePoint Online)
Working knowledge/experience with hybrid environments and O365
Migration to O365 Experience
Troubleshooting SharePoint performance issues like list\library thresholds, indexing
PowerShell scripting knowledge
2+ years Administration, support and implementation experience with SharePoint
Administration, support and implementation of O365 (SharePoint Online, Exchange Online, OneDrive, Delve, Yammer, O365 Video, Flow, PowerApps)
Authentication modes (Both federated & non-federated. (Eg: look for ADFS for federated)
Well versed in cloud based file/content management applications and Collaboration ecosystems
Hybrid SharePoint search
2+ years Nintex Forms and Workflow experience
ShareGate experience
Proficient understanding of Microsoft products, software lifecycle methodology (Agile preferred)
Excellent business communication skills
Experience with PowerShell Scripts
4-year college degree in Computer Science or equivalent work experience

Data Office Analyst Resume Examples & Samples

Critical member of the Data Governance Office; key resource leveraged for the execution of all Data Governance projects
Supports Enterprise Data Governance / Master Data Management (EDG / MDM) initiatives and the facilitation of data governance processes both with IT and business participants
Responsible for day-to-day monitoring, enforcement, and execution of policies and standards
Responsible for Enterprise Data Governance site and communication planning
Supports the establishment, monitoring, and maintenance of data quality standards
Works with business data governance organization and IT to ensure data quality and governance requirements are represented in business initiatives
Leads Data Governance Working Groups formed to understand and analyze downstream business impacts of data governance related initiatives
Collaborates with Master Data Administration and Data Stewards to resolve data quality issues as they arise
Requires a bachelor's degree or an equivalent combination of education and experience
Requires at least 5 years related experience
Detailed understanding of data governance and data quality
Demonstrated ability to lead and execute data governance projects, including identifying objectives, creating requirements, designing solution, tracking progress, etc
Must be able to communicate effectively with both end users and IT staff, as well as senior business management
Experience in data analysis/profiling using SQL
In depth knowledge of MS Office platform - Excel, Powerpoint, Visio and Word
Experience in managing MS Sharepoint sites an advantage
Experience in process improvement and change management an advantage
Experience using master data management solution tools is a plus (e.g., Orchestra Networks EBX5, SAP EDG, Informatica, etc.)

Senior Portfolio Management Office Analyst Resume Examples & Samples

Responsible for supporting a number of assigned projects by working closely with Project Managers and Portfolio Management Leads to support and guide on adherence to Countrywide project methodology and governance requirements
Responsible for working with Project Managers to ensure all governance updates including reporting, plan updates and RAID updates are submitted on-time to feed into Portfolio reporting. Ensure inputs meet defined quality levels and clearly state the delivery status. Constructively challenge Project Managers to ensure accurate status is reported
Perform a quality assurance function, ensuring readiness for external/internal audits and gateway reviews
Actively monitors governance inputs to help identify overall trends within their assigned projects and highlight to both Project Managers and Portfolio Management Leads
Supports the Delivery Board meetings to ensure they are run efficiently including preparation of standard packs, prompts discussion on key risks / issues where necessary and performs all post meeting administration
Manages resources requests on behalf of their assigned projects for Outsourced IT resources
Ensures that the Standard CW PPM application always contains the most recent information on in-flight projects
Assist Head of EPMO with the regular portfolio planning cycles
Produces a monthly report detailing the current Portfolio financial summary information and overall health, highlighting exceptions as appropriate
Supports & inputs to the definition and implementation of PMO Process improvements
Supports on-going coaching of other PMO team members and those involved in delivery of Business and IT Change

Portfolio Office Analyst Resume Examples & Samples

Customer Relationship Management – Liaise between the Enterprise PMO and various groups within Global Technology. Build strong working relationships by demonstrating collaboration to achieve organizational goals. Understand the data and reporting requirements needed by GT colleagues
Training - Train Planview users to maximise the capability and improve the quality of data to produce portfolio information. Establish consistent practices and standards and monitor performance using established reports
Compliance to Processes – Provide support to leadership to ensure that Global Technology colleagues submit timesheets, project status reports (PSRs), and resource management requests timely and accurately. Ensure appropriate documentation is submitted in support of project requests
Project Assurance – Conduct the Project Assurance process against the defined Change Delivery Framework and Governance Model
Change Delivery Framework - Act as guardian for the XL Catlin Change Delivery Framework and Project Assurance guidelines. Work to improve understanding and use of structured framework
Support continuous improvement by Identifying opportunities to make PMO processes more effective and efficient
At least two years of experience as a PMO professional
Demonstrates strong problem solving and analytical skills
Ability to initiate action and collaborate with others to deliver creative solutions to problems
Possesses a solid understanding of a project portfolio management (PPM) tool (e.g., Planview, PPM, etc.)
Familiar with the software development lifecycle and project management methodology
Insurance industry experience a plus
Proficiency with Excel and experience with SharePoint and Planview Enterprise is a plus
Bachelor’s degree or higher in a technology or business field (or equivalent work experience)
In summary we are looking for someone who can take all the XL Catlin commitments – Make It Better, Collaborate, Be Accountable and Do What’s Right, and ensure all of those commitments are evident in contributing towards a successful PMO community

Program Office Analyst / Representative Resume Examples & Samples

Manages Multiple Programs in parallel, with the clear objective to improve business and process efficiencies’ and land increased business success of the BD Teams
Works in Close Collaboration with the Go To Market Teams and Program Offices in APAC and in India and with the Marketing Teams to Design, Develop , Implement and End to End Execute Programs and Campaigns for the specified LOBs
Works in Close Collaboration with the Program Managers, BD Managers and BD teams to successfully land Programs and Campaigns through the BDC teams
Understands the real time challenges and bottlenecks in Campaigns, Databases, Collaterals and works with the respective Campaign Owners and teams to land real time practical Solutions
Is responsible for deep Data Analytics, Data Mining and Data crunching on Oracle Install to derive focused Customer Database for Go To Market Campaigns. Identify Data and Market Trends, determine system and process improvements and land changes. Should have had at least 3-4 years of work experience on Business Projects and Programs, Data Analytics, Analytical Modelling and Business Intelligence
Designs and Leads from front Campaigns and Programs on Social Selling. Should be very comfortable in using Projects and BI Tools and should have exposure and deep experience in Process Automation and Digital Tools
Is forward looking , has strong working experience in Cloud Technology and has executed Campaigns using Digital Tools

Exchange to Office Analyst Resume Examples & Samples

Working with the BIS Communications Lead, defining the overall communication approach and associated material to ensure that there is a smooth user experience for the migration from Exchange to Office 365
To produce a schedule of email account migrations, agree it with Microsoft and other third party suppliers, and keep it updated and current
To ensure the communications materials for end users is sent out in a timely manner
To liaise with Microsoft to schedule and perform the live email migrations
To liaise with a third party supplier to schedule and perform the archive email migrations
To produce regular reports of progress against the migration schedule
To reschedule those users who did not get migrated
To accept issues from migrated users, perform initial analysis and liaise with technical teams to resolve
To track issues raised with the migration and document solutions for users and the service desk teams
To carry out any other duties on other IT infrastructure projects which are within the employee’s skills and abilities whenever reasonably instructed
Experience of IT projects across multiple locations
Experience of planning and executing IT migrations for end users
Experience of stakeholder management and business engagement across a diverse group
Previous experience of similar projects and Office 365, in particular email are desirable
Successful candidates will be highly organised problem solvers with excellent written and verbal communication skills and a background of working collaboratively

Office Analyst Resume Examples & Samples

Open to remote candidates or sitting in office location in Wichita, KS, Atlanta, GA or Reno, NV. Not eligible for sponsorship
2+ years of experience supporting Office 365 solutions, including migrations
PowerShell scripting experience

Programme Office Analyst Resume Examples & Samples

Responsible for the completion of core project and programme level reporting processes such as budget reporting
Working with a range of stakeholders, especially Technology and Central Functions
Making sure these stakeholders have a sound understanding of their role, responsibilities and commitments to each respective project, as well as the impact of the project in their business area

Programme Management Office Analyst Resume Examples & Samples

Experience of working on and delivering projects using Prince2 / MSP (or similar) methodologies
Excellent interpersonal and stakeholder management skills that can be demonstrated through the ability to challenge constructively and influence all levels of the organisation
Experience in a Utility company (desirable)
Strong IT skills with advanced, demonstrable Excel competencies and experience of Oracle/Microsoft SQL Query Report writing,
Working knowledge of ENW systems SAP, Esti-Mate, Ellipse, CPM and FDM (desirable)
Excellent communication skills with the ability to communicate technical and strategic concepts to a broad range of technical and non-technical audiences in a clear manner
A team working approach & the ability to prioritise workloads to meet tight deadlines
Strong analytical skills and exceptional attention to detail, possessing the ability to work quickly to a high degree of accuracy

Sharepoint / Office Analyst Resume Examples & Samples

Assists in administration and support of Schnitzer's SharePoint site collections with multiple sites, web parts, and workflows
Provide end-user support and training on the effective and proper use of SharePoint/Office 365 solutions available throughout the company to optimize their usage
Creation and ongoing maintenance of SharePoint/Office 365 policies and procedures
Manage and modify advanced site & site collection settings including groups and permissions
Assists with end users, Site Owners and leadership to understand, collect and document business requirements to design, build and deploy Office 365, Nintex, and SharePoint solutions
Performs QA Testing, and documents all solutions built and designed using SharePoint, Office 365 and other 3rd Party Technologies related
Performs migrations as instructed
Backup the SharePoint/Office 365 Architect as needed
Minimum of an AS or BS in IT or a related discipline
0-2 years' experience supporting/using SharePoint
Entry level understanding and experience implementing all SharePoint out of the box functionality from the user interface
Intermediate level understanding of HTML and CSS
Basic level understanding of JavaScript or JQuery
Preferred: Ability to use SharePoint Designer to implement minor customizations
Preferred: Experience with built-in SharePoint workflow and third party workflow solutions
Able to communicate effectively with all levels of the organization and across geographically dispersed business units

Asset Management, CAO Office Analyst Resume Examples & Samples

2+ years of relevant experience (e.g., banking, program management)
Understanding of business and management functions in Global Investment Management and/or related financial services industries
Organized and proactive with a keen attention to detail
Discretion with highly confidential and sensitive information
Experience working in a fast paced, deadline driven environment
Comfort with ambiguity and dynamically shifting priorities, timelines, and demands
Strong Microsoft Excel, Outlook, Word, PowerPoint skills
Skills with SharePoint and other project management tools a plus

Transformation Management Office Analyst Resume Examples & Samples

Lead the weekly and quarterly Transformation reporting processes, including developing and populating dashboards and similar tools for different audiences (e.g., TMO meetings, EXCOMM, OPCOMM)
Analyze, update and communicate milestone updates to stakeholders for each of the Tier 1s. Work with Tier 1 Owners, Sponsors and Initiative Owners to ensure milestones are discussed and met
Drive follow-ups on meeting actions to ensure that the Transformation practices closed-loop communications
Work with Finance to facilitate the design, standardization, centralization and evaluation of Transformation reporting, actuals, forecasts, status and other metrics
Assist with identification, development, implementation, analysis and reporting of process improvement projects for the TMO. Drive process improvement initiatives towards completion, when needed
Facilitate and lead cross-functional meetings to support TMO projects. Drive cross-functional team members towards progress of major milestones inside and outside of these meetings
Create project/program level communications and work collaboratively with internal teams to create communication plans to engage field partners
Perform Project Manager Job functions as stretch assignments where needed to assist with defining scope, stakeholder goals / deliverables, planning / implementation of a project and creating / managing project plans
Provide project management and administrative support to project managers and project leaders, assist with specific project resource scheduling/planning, organize and publish project-related documentation
Perform quality assurance reviews with Transformation reporting and project management tools / data
Proficient in MS Office Professional Series (Excel, Word, Access, PowerPoint, Project and Outlook)
Basic knowledge of project management tools, methods and best practices as defined by the Project Management Body of Knowledge (PMBOK)
Solid understanding of business mathematics and Generally Accepted Accounting Principles; ability to comprehend, analyze, and interpret common accounting, financial, and legal documents
Proficient in Visio and comfortable creating process maps
Ability to utilize documentation, knowledge bases, FAQs, and WIKIs in problem resolution
Demonstrated critical thinking and problem-solving skills; ability to identify probable cause with hard facts and data, investigate resolution, determine root cause and demonstrate success of solution
Experience handling multiple assignments and using strong prioritization skills; ability to work in high-expectation situations providing leadership and collaboration to deliver solutions
Strong interpersonal and communication skills; ability to effectively present information and respond to questions across all levels of the organization; and cultivate relationships with internal and external customers to achieve business objectives
Bachelor's degree in relevant field, 3-5 years+ experience or equivalent combination of education and experience

Engagement Management Office Analyst Resume Examples & Samples

Review/Research complex contracts/sales requests for Eng. Setup/maintenance
Manage and prioritize the regional queue of incoming requests
Ownership of collections over 31+ days and dispute resolution
Act as point of escalation for complex inquires, contracts and Accounts Receivable
Lead meetings with various Regional Markets to verify contract data, A/R and general inquiries
Implement new processes/procedures as SME
Accounting experience; including accounts receivable, Accounts Payable, Staff Accounting, Financial Analysis and/or Reconciliations
Minimum of four plus years of professional work experience
Detail orientated with strong organizational and communication skills
Service Minded with experience deciphering ambiguous requests
Able to follow instructions and clearly articulate through both verbal and written communication
Ability to create and maintain positive relationships with employees at all levels of the organization
You love complex contracts
You wake up excited about diving into details and providing excellent customer service
You are excited to get out of bed every day and see what you can tackle
You are a self-starter with a creative energy and passion for financial operations customer service
You get a thrill out of a complex inquiry that you have the ability to decode and bring to resolution!
You are competitive with yourself, always striving to problem solve more efficiently than the last time!

Regional Office Analyst Resume Examples & Samples

Key resource for Manager of Sales, Customer Experience and Communications and Senior Manager, Region Support Office
Develop working knowledge of available reports to complete analysis and provide proactive recommendations
Play a support role on campaign and strategy development
Proactively identify areas of focus that could deliver better customer experiences
Analysis, planning and forecasting of regional performance and metrics to develop strategies to address gaps across the region
Proactively maintain detailed market knowledge to identify trends and best practices that may impact the region / bank
Ad hoc requests of a reporting or analytical nature

Portfolio Office Analyst, Peterborough Resume Examples & Samples

Highly experienced PMO Analyst with substantial experience working at a management level in a complex fast paced portfolio environment
Self-aware, motivated, comfortable with dealing with ambiguity and a high degree of personal and professional integrity
Hands-on mentality, attention to detail and focused on facilitating the portfolio governance processes
Experience of portfolio, programme and project management reporting
High quality delivery mind-set, strong process & procedural design and execution capabilities
Ability to share best practice, analyse performance management information and monitor programme and project activities to make decisions and drive performance improvement across Travelex change processes
University level education/Or related Professional qualification (e.g. Prince II; P30)
PPM Tool experience (I.e. Daptiv)
Advanced MS office skills including MSP; PowerPoint & Visio

Enterprise Project Office Analyst Resume Examples & Samples

Responsible for developing and maintaing the EPO/PMO processes, procedures and documentation
Responsible for developing and maintaining Innotas reports such as time exception, capital budget, executive, line of business and ad-hoc
Acitvately participate in the process change control board to ensure project management processes, procedures, tools and templates are being developed based on PMI standards and industry best practices
Track and monitor project financial forecasts, managing budgets to actual expenses and budget variances
Identify opportunities for improvement and make constructive suggestions for change
Responsible for providing administrative support to Innotas and EPO/PMO SharePoint site
Responsible for conducting project audits to ensure data integrity, consistency and standardization
Ensures that project/portfolio managers perform tasks in accordance to the EPO/PMO governance framework and guidelines and conduct periodic audits to ensure the project management methodology is being followed
Interact closely with PO manager or director, PMO's, Finance, business leaders and others across the organization to assist in project governance