Office Analyst Resume Samples

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DJ
D Jast
Darrin
Jast
71319 Mireya Lakes
Houston
TX
+1 (555) 318 0036
71319 Mireya Lakes
Houston
TX
Phone
p +1 (555) 318 0036
Experience Experience
06/2015 present
Los Angeles, CA
Engagement Management Office Analyst
Los Angeles, CA
Engagement Management Office Analyst
06/2015 present
Los Angeles, CA
Engagement Management Office Analyst
06/2015 present
  • You wake up excited about diving into details and providing excellent customer service
  • Manage and prioritize the regional queue of incoming requests
  • Hard work ethic
  • Review/Research complex contracts/sales requests for Eng. Setup/maintenance
  • Implement new processes/procedures as SME
  • Partner with Supervisor to complete ad-hoc projects
  • You love complex contracts
07/2008 05/2015
Detroit, MI
Enterprise Standards Office Analyst
Detroit, MI
Enterprise Standards Office Analyst
07/2008 05/2015
Detroit, MI
Enterprise Standards Office Analyst
07/2008 05/2015
  • Establish an architecture audit process that helps improves compliance and overall quality of IT
  • Effectively coordinates work with peers and ensure successfully and timely delivery
  • Manage the Architecture Exceptions Process and drive remediation plans
  • Management reporting of effectiveness of Architecture Governance
  • Pursue and build relationships across business and IT to gather intelligence and bring insight to the wider picture
  • Promote architecture standards and reuse of building blocks
  • Collate and distribute Enterprise Archtiecutre Planning Guidance on an annual basis,
05/2002 04/2008
New York, NY
Ethics Office Analyst
New York, NY
Ethics Office Analyst
05/2002 04/2008
New York, NY
Ethics Office Analyst
05/2002 04/2008
  • Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships
  • Work closely with various departments that support the business to deliver timely and correct information
  • Identify ways to improve and enhance current operational processes and reports
  • Prepare reports (adhoc, dashboards, spreadsheets, etc.)
  • Use Federal databases for comparative analysis and maintain Ethics Office database
  • Review, triage and track issues coming into the Ethics Office
  • Builds Trust:Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions
Education Education
Bachelor’s Degree in Understanding
Bachelor’s Degree in Understanding
Clark Atlanta University
Bachelor’s Degree in Understanding
Skills Skills
  • Basic knowledge of project management tools, methods and best practices as defined by the Project Management Body of Knowledge (PMBOK)
  • Ability to utilize documentation, knowledge bases, FAQs, and WIKIs in problem resolution
  • Solid understanding of business mathematics and Generally Accepted Accounting Principles; ability to comprehend, analyze, and interpret common accounting, financial, and legal documents
  • Proficient in Visio and comfortable creating process maps
  • Proficient in MS Office Professional Series (Excel, Word, Access, PowerPoint, Project and Outlook)
  • Demonstrated critical thinking and problem-solving skills; ability to identify probable cause with hard facts and data, investigate resolution, determine root cause and demonstrate success of solution
  • Experience handling multiple assignments and using strong prioritization skills; ability to work in high-expectation situations providing leadership and collaboration to deliver solutions
  • Strong interpersonal and communication skills; ability to effectively present information and respond to questions across all levels of the organization; and cultivate relationships with internal and external customers to achieve business objectives
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15 Office Analyst resume templates

1

Enterprise Project Office Analyst Resume Examples & Samples

  • Ensures all required data for making portfolio decisions is complete and available for decision making
  • Responsible for developing and maintaining reports and schedules for projects which form the corporate and business line project portfolio. Creates and delivers executive-level summary reports and presentations
  • Maintains the portfolio documentation and minutes of project review meetings
  • Monitors project plans and anticipates any delinquencies that may occur; escalates any concerns to Systems Development Manager
  • Monitors resource constraints affecting the completion of projects in the portfolio
  • Works with project managers to translate portfolio decisions to appropriate plans for and execution of the projects
  • Responsible for making recommendations related to approving, rejecting, and/or discontinuing projects
  • Analyze project interrelationships that effect portfolio priority and resource allocation decisions. Works with business, functional, and project managers to identify alternative strategies (resources, project sequencing, etc.) for accomplishing initial project commitments
  • Partner with finance to quantify project benefits in a way that will enable objective evaluation of projects against company objectives and thereby aid project approval decision-making
  • Administers the portfolio management process for an executive project review meeting by facilitating the process of identifying, prioritizing, and selecting projects
  • Recommends the criteria against which all projects are evaluated, to link their value to the corporate business strategy
  • Analyzes current projects and recommends priorities to management
2

Trade Mid Office Analyst Resume Examples & Samples

  • Excellent knowledge and experience in trade products, operations, Trade Cycle and customer service
  • A good team player who possesses good interpersonal and communication skills
  • A Bachelor degree preferably in a business or related area
  • Minimum 5 years of relevant experience required
3

Technology Technology Risk Tech Risk Operating Office Analyst Resume Examples & Samples

  • Contribute to the implementation, operation and refinement of regional Technology Division governance in the region, and appropriate alignment with global governance schedules
  • Establishing efficient and effective reporting procedures to increase transparency of technology risks and or exceptions impacting the Technology Risk posture of the division
  • Operating reporting mechanisms to deliver regular (high quality content) to agreed deadlines
4

Enterprise Standards Office Analyst Resume Examples & Samples

  • Facilitator of the Enterprise Architecture Standards Board (known internally as Enterprise Architecture Approval Group)
  • Manage the Architecture Exceptions Process and drive remediation plans
  • Advice to projects on engaging governance processes effectively
  • Coordinate our Design Authorities to ensure a consistent approach
  • Establish an architecture audit process that helps improves compliance and overall quality of IT
  • Management reporting of effectiveness of Architecture Governance
  • Promote architecture standards and reuse of building blocks
  • Collate and distribute Enterprise Archtiecutre Planning Guidance on an annual basis,
  • Explore opportunities for further optimisation and alignment of governance processes, repositories and tools across IT Services
5

Merchant Information Office Analyst Resume Examples & Samples

  • Provide primary support for internal merchant systems
  • Help to implement business initiatives by analyzing business impact, feasibility, system constraints and business rules
  • Document, train and develop best practices for merchant systems
  • Effectively analyze / troubleshoot issues and be able to summarize complex findings in a clear and concise manner
  • Collaborate with cross-functional teams to support and execute Macy Systems and Technology and Brand Strategy initiatives
  • Represent Bloomingdales on System Owner roundtable discussion and User Acceptance Testing
  • Develop User Acceptance Testing Scenarios and perform testing of new applications
  • Prepare recaps ad hoc reports and statistical recaps
  • Manage assigned merchant systems, functions and database
  • Verify Conduct style internal audits to ensure merchandise is classed correctly for taxability
  • Bachelor's Degree with 2 years of retail experience preferred
  • Must be proficient in Microsoft Office product Suite (Advanced Excel skills are required)
  • Must be familiar with creating ad-hoc database queries
  • A self-motivated, proactive, highly organized individual who is able to work in a rapidly changing environment
  • Strong project management skills with ability to prioritize and manage multiple projects with deadlines across multiple categories
  • Excellent analytical skills with the ability to analyze data and recommend action
  • Demonstrates strong oral and written communication skills
  • Must be an effective team player with the ability to interact with all levels of management
  • Strong customer service skills; understands customer needs and provides sound guidance on standard processes
6

Purchasing Office Analyst Resume Examples & Samples

  • 1 to 2 years’ experience in a purchasing office or procurement working experience and good understanding of creating purchase orders, catalogue management and maintenance and invoice investigations
  • College degree/diploma an asset or equivalent work experience
  • Good knowledge of procurement industry processes (purchase orders, catalogue, invoice investigations)
  • Experience in working in a fast paced operational area (transactional activities, SLA driven)
  • Sound knowledge of the organization and the inter-relationships and changes occurring within the BMO Financial Group enterprise-wide
  • Working knowledge of procurement / purchasing database applications
  • Working knowledge of Audit requirements and risk mitigation
  • Good decisive decision skills
  • Good Time Management and prioritization skills
  • Good Customer Service skills
  • Good multi-tasking skills
  • Ability to keep a high production standard, handle stress and very strong key entry capabilities
7

Ethics Office Analyst Resume Examples & Samples

  • Review, triage and track issues coming into the Ethics Office
  • Work closely with various departments that support the business to deliver timely and correct information
  • Present and demonstrate findings and trends to leadership
  • Prepare reports (adhoc, dashboards, spreadsheets, etc.)
  • Use Federal databases for comparative analysis and maintain Ethics Office database
  • Identify ways to improve and enhance current operational processes and reports
  • Support Enterprise Compliance and Ethics Office processes and assist with projects as needed
  • Ability to be self-directed and work independently, or on a team
  • Ability to manage projects and pull together multiple resources
  • Ability to manage and protect highly confidential data
  • Advanced proficiency with Microsoft Office programs, including Access, Excel and SharePoint
  • 3-5 years coursework and/or commensurate professional experience with analysis and/or problem-solving
  • Background in healthcare or compliance
8

Project Office Analyst / Business Analyst Resume Examples & Samples

  • PMO or program/project environments. Experience gained across a variety of project types including but not limited to BA experience
  • Preferably from a Markets background or knowledge of front to back trade lifecycle. Understanding of PMO management, finance processes and reporting, risk and project management standards, ideally within ANZ
  • Demonstrated team working ability, commitment and contribution to building the Project team and PMO, ability to balance project needs
  • Any experience under an Assurance or Ops Risk function would be advantageous as would knowledge of governance processes around End User Developed Tools
9

The Dock-innovation Programme Office Analyst Resume Examples & Samples

  • Previous experience working in R&D/Innovation environment an advantage
  • Proven delivery track record in managing/supporting IT/ Business projects and stakeholders
  • Strong Microsoft Project skills, along with Microsoft Office (PowerPoint, Excel, Word) skills
  • Previous experience working in large multi-national would be beneficial
  • PMP certified or similar qualification advantageous
10

IT Project Office Analyst Resume Examples & Samples

  • Establish and implement governance standards across the IT programme, review and ensure agreed standards are met within the IT department
  • Manage and co-ordinate project data including data gathering, analysis and reporting for key deliverables in the areas of planning, identifying risks and issues, communications
  • Ensure that risks & issues are reviewed and up to date (project & programme), with a clear mitigation plan for resolution
  • Create, support and monitor financial budgets for the allocated programmes and projects in collaboration with the IT Programme & IT Project leads, provide analysis of financials to highlight any emergent challenges to budget
  • Understand and monitor key programme dependencies, ensuring they are registered and shared
  • Maintain and manage the IT change process, recording and managing the change control process and ensuring communication to key stakeholders
  • Understand and combine linked projects to ensure a consolidated view of the IT programme
  • Understand dependencies outside the programme, ensure these are escalated to the Head of IT planning
  • Ensure data is kept up to date for IT Programme Reporting and maintain all relevant IT project office data
  • Accountable for the production of key project and planning publications, including steering packs
  • Experience of working in a project environment, with evidence of delivery of core activities
  • Knowledge of the principles of both Waterfall and Agile methodologies would be advantageous
  • Good knowledge of project management tools, disciplines and working practices
  • Knowledge and experience of Microsoft packages including Project, Powerpoint, Word and excel
  • Strong numeracy skills and an appreciation for financial data and working to budgets
  • Stakeholder management skills with a customer centric approach and the ability to question and challenge where required
  • Strong Organisational, planning and prioritisation skills
  • Flexibility and adaptability to a fast changing organisation
11

Box Office Analyst Resume Examples & Samples

  • Daily collation of Universal box office data
  • Supporting the Manager and Director in analysis projects
  • Preparation of presentations and reports for senior management, and for use at Universal events
  • Maintenance of data within Universal’s theatrical systems
  • Input and feedback into improvement and development of box office and reporting systems
  • Assist with the weekend reporting duties as required (alternating with Manager and Director)
  • Work on ad-hoc projects and analysis
  • A bachelor’s degree in a relevant field (i.e. Business, Economics, Finance, or Film)
  • A strong passion for film and knowledge of the industry
  • Good experience working in finance or analytics, preferably in the media industry
  • Candidate must be comfortable working in a multi-task, project-driven environment where tight deadlines and multiple demands may require flexibility and longer hours
  • Candidate must be a self-starter, and able to take initiative to generate analysis projects that can provide useful insight
  • Candidate must possess strong analytical skills, and the ability to work at a high level of detail
  • Strong Excel skills essential
  • Strong PowerPoint skills preferable
  • Knowledge of International film distribution desirable
12

Office Analyst Resume Examples & Samples

  • Experience with SharePoint versions (2013 and SharePoint Online)
  • Working knowledge/experience with hybrid environments and O365
  • Migration to O365 Experience
  • Troubleshooting SharePoint performance issues like list\library thresholds, indexing
  • PowerShell scripting knowledge
  • 2+ years Administration, support and implementation experience with SharePoint
  • Administration, support and implementation of O365 (SharePoint Online, Exchange Online, OneDrive, Delve, Yammer, O365 Video, Flow, PowerApps)
  • Authentication modes (Both federated & non-federated. (Eg: look for ADFS for federated)
  • Well versed in cloud based file/content management applications and Collaboration ecosystems
  • Hybrid SharePoint search
  • 2+ years Nintex Forms and Workflow experience
  • ShareGate experience
  • Proficient understanding of Microsoft products, software lifecycle methodology (Agile preferred)
  • Excellent business communication skills
  • Experience with PowerShell Scripts
  • 4-year college degree in Computer Science or equivalent work experience
13

Data Office Analyst Resume Examples & Samples

  • Critical member of the Data Governance Office; key resource leveraged for the execution of all Data Governance projects
  • Supports Enterprise Data Governance / Master Data Management (EDG / MDM) initiatives and the facilitation of data governance processes both with IT and business participants
  • Responsible for day-to-day monitoring, enforcement, and execution of policies and standards
  • Responsible for Enterprise Data Governance site and communication planning
  • Supports the establishment, monitoring, and maintenance of data quality standards
  • Works with business data governance organization and IT to ensure data quality and governance requirements are represented in business initiatives
  • Leads Data Governance Working Groups formed to understand and analyze downstream business impacts of data governance related initiatives
  • Collaborates with Master Data Administration and Data Stewards to resolve data quality issues as they arise
  • Requires a bachelor's degree or an equivalent combination of education and experience
  • Requires at least 5 years related experience
  • Detailed understanding of data governance and data quality
  • Demonstrated ability to lead and execute data governance projects, including identifying objectives, creating requirements, designing solution, tracking progress, etc
  • Must be able to communicate effectively with both end users and IT staff, as well as senior business management
  • Experience in data analysis/profiling using SQL
  • In depth knowledge of MS Office platform - Excel, Powerpoint, Visio and Word
  • Experience in managing MS Sharepoint sites an advantage
  • Experience in process improvement and change management an advantage
  • Experience using master data management solution tools is a plus (e.g., Orchestra Networks EBX5, SAP EDG, Informatica, etc.)
14

Senior Portfolio Management Office Analyst Resume Examples & Samples

  • Responsible for supporting a number of assigned projects by working closely with Project Managers and Portfolio Management Leads to support and guide on adherence to Countrywide project methodology and governance requirements
  • Responsible for working with Project Managers to ensure all governance updates including reporting, plan updates and RAID updates are submitted on-time to feed into Portfolio reporting. Ensure inputs meet defined quality levels and clearly state the delivery status. Constructively challenge Project Managers to ensure accurate status is reported
  • Perform a quality assurance function, ensuring readiness for external/internal audits and gateway reviews
  • Actively monitors governance inputs to help identify overall trends within their assigned projects and highlight to both Project Managers and Portfolio Management Leads
  • Supports the Delivery Board meetings to ensure they are run efficiently including preparation of standard packs, prompts discussion on key risks / issues where necessary and performs all post meeting administration
  • Manages resources requests on behalf of their assigned projects for Outsourced IT resources
  • Ensures that the Standard CW PPM application always contains the most recent information on in-flight projects
  • Assist Head of EPMO with the regular portfolio planning cycles
  • Produces a monthly report detailing the current Portfolio financial summary information and overall health, highlighting exceptions as appropriate
  • Supports & inputs to the definition and implementation of PMO Process improvements
  • Supports on-going coaching of other PMO team members and those involved in delivery of Business and IT Change
15

Portfolio Office Analyst Resume Examples & Samples

  • Customer Relationship Management – Liaise between the Enterprise PMO and various groups within Global Technology. Build strong working relationships by demonstrating collaboration to achieve organizational goals. Understand the data and reporting requirements needed by GT colleagues
  • Training - Train Planview users to maximise the capability and improve the quality of data to produce portfolio information. Establish consistent practices and standards and monitor performance using established reports
  • Compliance to Processes – Provide support to leadership to ensure that Global Technology colleagues submit timesheets, project status reports (PSRs), and resource management requests timely and accurately. Ensure appropriate documentation is submitted in support of project requests
  • Project Assurance – Conduct the Project Assurance process against the defined Change Delivery Framework and Governance Model
  • Change Delivery Framework - Act as guardian for the XL Catlin Change Delivery Framework and Project Assurance guidelines. Work to improve understanding and use of structured framework
  • Support continuous improvement by Identifying opportunities to make PMO processes more effective and efficient
  • At least two years of experience as a PMO professional
  • Demonstrates strong problem solving and analytical skills
  • Ability to initiate action and collaborate with others to deliver creative solutions to problems
  • Possesses a solid understanding of a project portfolio management (PPM) tool (e.g., Planview, PPM, etc.)
  • Familiar with the software development lifecycle and project management methodology
  • Insurance industry experience a plus
  • Proficiency with Excel and experience with SharePoint and Planview Enterprise is a plus
  • Bachelor’s degree or higher in a technology or business field (or equivalent work experience)
  • In summary we are looking for someone who can take all the XL Catlin commitments – Make It Better, Collaborate, Be Accountable and Do What’s Right, and ensure all of those commitments are evident in contributing towards a successful PMO community
16

Program Office Analyst / Representative Resume Examples & Samples

  • Manages Multiple Programs in parallel, with the clear objective to improve business and process efficiencies’ and land increased business success of the BD Teams
  • Works in Close Collaboration with the Go To Market Teams and Program Offices in APAC and in India and with the Marketing Teams to Design, Develop , Implement and End to End Execute Programs and Campaigns for the specified LOBs
  • Works in Close Collaboration with the Program Managers, BD Managers and BD teams to successfully land Programs and Campaigns through the BDC teams
  • Understands the real time challenges and bottlenecks in Campaigns, Databases, Collaterals and works with the respective Campaign Owners and teams to land real time practical Solutions
  • Is responsible for deep Data Analytics, Data Mining and Data crunching on Oracle Install to derive focused Customer Database for Go To Market Campaigns. Identify Data and Market Trends, determine system and process improvements and land changes. Should have had at least 3-4 years of work experience on Business Projects and Programs, Data Analytics, Analytical Modelling and Business Intelligence
  • Designs and Leads from front Campaigns and Programs on Social Selling. Should be very comfortable in using Projects and BI Tools and should have exposure and deep experience in Process Automation and Digital Tools
  • Is forward looking , has strong working experience in Cloud Technology and has executed Campaigns using Digital Tools
17

Exchange to Office Analyst Resume Examples & Samples

  • Working with the BIS Communications Lead, defining the overall communication approach and associated material to ensure that there is a smooth user experience for the migration from Exchange to Office 365
  • To produce a schedule of email account migrations, agree it with Microsoft and other third party suppliers, and keep it updated and current
  • To ensure the communications materials for end users is sent out in a timely manner
  • To liaise with Microsoft to schedule and perform the live email migrations
  • To liaise with a third party supplier to schedule and perform the archive email migrations
  • To produce regular reports of progress against the migration schedule
  • To reschedule those users who did not get migrated
  • To accept issues from migrated users, perform initial analysis and liaise with technical teams to resolve
  • To track issues raised with the migration and document solutions for users and the service desk teams
  • To carry out any other duties on other IT infrastructure projects which are within the employee’s skills and abilities whenever reasonably instructed
  • Experience of IT projects across multiple locations
  • Experience of planning and executing IT migrations for end users
  • Experience of stakeholder management and business engagement across a diverse group
  • Previous experience of similar projects and Office 365, in particular email are desirable
  • Successful candidates will be highly organised problem solvers with excellent written and verbal communication skills and a background of working collaboratively
18

Office Analyst Resume Examples & Samples

  • Open to remote candidates or sitting in office location in Wichita, KS, Atlanta, GA or Reno, NV. Not eligible for sponsorship
  • 2+ years of experience supporting Office 365 solutions, including migrations
  • PowerShell scripting experience
19

Programme Office Analyst Resume Examples & Samples

  • Responsible for the completion of core project and programme level reporting processes such as budget reporting
  • Working with a range of stakeholders, especially Technology and Central Functions
  • Making sure these stakeholders have a sound understanding of their role, responsibilities and commitments to each respective project, as well as the impact of the project in their business area
20

Programme Management Office Analyst Resume Examples & Samples

  • Experience of working on and delivering projects using Prince2 / MSP (or similar) methodologies
  • Excellent interpersonal and stakeholder management skills that can be demonstrated through the ability to challenge constructively and influence all levels of the organisation
  • Experience in a Utility company (desirable)
  • Strong IT skills with advanced, demonstrable Excel competencies and experience of Oracle/Microsoft SQL Query Report writing,
  • Working knowledge of ENW systems SAP, Esti-Mate, Ellipse, CPM and FDM (desirable)
  • Excellent communication skills with the ability to communicate technical and strategic concepts to a broad range of technical and non-technical audiences in a clear manner
  • A team working approach & the ability to prioritise workloads to meet tight deadlines
  • Strong analytical skills and exceptional attention to detail, possessing the ability to work quickly to a high degree of accuracy
21

Sharepoint / Office Analyst Resume Examples & Samples

  • Assists in administration and support of Schnitzer's SharePoint site collections with multiple sites, web parts, and workflows
  • Provide end-user support and training on the effective and proper use of SharePoint/Office 365 solutions available throughout the company to optimize their usage
  • Creation and ongoing maintenance of SharePoint/Office 365 policies and procedures
  • Manage and modify advanced site & site collection settings including groups and permissions
  • Assists with end users, Site Owners and leadership to understand, collect and document business requirements to design, build and deploy Office 365, Nintex, and SharePoint solutions
  • Performs QA Testing, and documents all solutions built and designed using SharePoint, Office 365 and other 3rd Party Technologies related
  • Performs migrations as instructed
  • Backup the SharePoint/Office 365 Architect as needed
  • Minimum of an AS or BS in IT or a related discipline
  • 0-2 years' experience supporting/using SharePoint
  • Entry level understanding and experience implementing all SharePoint out of the box functionality from the user interface
  • Intermediate level understanding of HTML and CSS
  • Basic level understanding of JavaScript or JQuery
  • Preferred: Ability to use SharePoint Designer to implement minor customizations
  • Preferred: Experience with built-in SharePoint workflow and third party workflow solutions
  • Able to communicate effectively with all levels of the organization and across geographically dispersed business units
22

Asset Management, CAO Office Analyst Resume Examples & Samples

  • 2+ years of relevant experience (e.g., banking, program management)
  • Understanding of business and management functions in Global Investment Management and/or related financial services industries
  • Organized and proactive with a keen attention to detail
  • Discretion with highly confidential and sensitive information
  • Experience working in a fast paced, deadline driven environment
  • Comfort with ambiguity and dynamically shifting priorities, timelines, and demands
  • Strong Microsoft Excel, Outlook, Word, PowerPoint skills
  • Skills with SharePoint and other project management tools a plus
23

Transformation Management Office Analyst Resume Examples & Samples

  • Lead the weekly and quarterly Transformation reporting processes, including developing and populating dashboards and similar tools for different audiences (e.g., TMO meetings, EXCOMM, OPCOMM)
  • Analyze, update and communicate milestone updates to stakeholders for each of the Tier 1s. Work with Tier 1 Owners, Sponsors and Initiative Owners to ensure milestones are discussed and met
  • Drive follow-ups on meeting actions to ensure that the Transformation practices closed-loop communications
  • Work with Finance to facilitate the design, standardization, centralization and evaluation of Transformation reporting, actuals, forecasts, status and other metrics
  • Assist with identification, development, implementation, analysis and reporting of process improvement projects for the TMO. Drive process improvement initiatives towards completion, when needed
  • Facilitate and lead cross-functional meetings to support TMO projects. Drive cross-functional team members towards progress of major milestones inside and outside of these meetings
  • Create project/program level communications and work collaboratively with internal teams to create communication plans to engage field partners
  • Perform Project Manager Job functions as stretch assignments where needed to assist with defining scope, stakeholder goals / deliverables, planning / implementation of a project and creating / managing project plans
  • Provide project management and administrative support to project managers and project leaders, assist with specific project resource scheduling/planning, organize and publish project-related documentation
  • Perform quality assurance reviews with Transformation reporting and project management tools / data
  • Proficient in MS Office Professional Series (Excel, Word, Access, PowerPoint, Project and Outlook)
  • Basic knowledge of project management tools, methods and best practices as defined by the Project Management Body of Knowledge (PMBOK)
  • Solid understanding of business mathematics and Generally Accepted Accounting Principles; ability to comprehend, analyze, and interpret common accounting, financial, and legal documents
  • Proficient in Visio and comfortable creating process maps
  • Ability to utilize documentation, knowledge bases, FAQs, and WIKIs in problem resolution
  • Demonstrated critical thinking and problem-solving skills; ability to identify probable cause with hard facts and data, investigate resolution, determine root cause and demonstrate success of solution
  • Experience handling multiple assignments and using strong prioritization skills; ability to work in high-expectation situations providing leadership and collaboration to deliver solutions
  • Strong interpersonal and communication skills; ability to effectively present information and respond to questions across all levels of the organization; and cultivate relationships with internal and external customers to achieve business objectives
  • Bachelor's degree in relevant field, 3-5 years+ experience or equivalent combination of education and experience
24

Engagement Management Office Analyst Resume Examples & Samples

  • Review/Research complex contracts/sales requests for Eng. Setup/maintenance
  • Manage and prioritize the regional queue of incoming requests
  • Ownership of collections over 31+ days and dispute resolution
  • Act as point of escalation for complex inquires, contracts and Accounts Receivable
  • Lead meetings with various Regional Markets to verify contract data, A/R and general inquiries
  • Implement new processes/procedures as SME
  • Accounting experience; including accounts receivable, Accounts Payable, Staff Accounting, Financial Analysis and/or Reconciliations
  • Minimum of four plus years of professional work experience
  • Detail orientated with strong organizational and communication skills
  • Service Minded with experience deciphering ambiguous requests
  • Able to follow instructions and clearly articulate through both verbal and written communication
  • Ability to create and maintain positive relationships with employees at all levels of the organization
  • You love complex contracts
  • You wake up excited about diving into details and providing excellent customer service
  • You are excited to get out of bed every day and see what you can tackle
  • You are a self-starter with a creative energy and passion for financial operations customer service
  • You get a thrill out of a complex inquiry that you have the ability to decode and bring to resolution!
  • You are competitive with yourself, always striving to problem solve more efficiently than the last time!
25

Regional Office Analyst Resume Examples & Samples

  • Key resource for Manager of Sales, Customer Experience and Communications and Senior Manager, Region Support Office
  • Develop working knowledge of available reports to complete analysis and provide proactive recommendations
  • Play a support role on campaign and strategy development
  • Proactively identify areas of focus that could deliver better customer experiences
  • Analysis, planning and forecasting of regional performance and metrics to develop strategies to address gaps across the region
  • Proactively maintain detailed market knowledge to identify trends and best practices that may impact the region / bank
  • Ad hoc requests of a reporting or analytical nature
26

Portfolio Office Analyst, Peterborough Resume Examples & Samples

  • Highly experienced PMO Analyst with substantial experience working at a management level in a complex fast paced portfolio environment
  • Self-aware, motivated, comfortable with dealing with ambiguity and a high degree of personal and professional integrity
  • Hands-on mentality, attention to detail and focused on facilitating the portfolio governance processes
  • Experience of portfolio, programme and project management reporting
  • High quality delivery mind-set, strong process & procedural design and execution capabilities
  • Ability to share best practice, analyse performance management information and monitor programme and project activities to make decisions and drive performance improvement across Travelex change processes
  • University level education/Or related Professional qualification (e.g. Prince II; P30)
  • PPM Tool experience (I.e. Daptiv)
  • Advanced MS office skills including MSP; PowerPoint & Visio
27

Enterprise Project Office Analyst Resume Examples & Samples

  • Responsible for developing and maintaing the EPO/PMO processes, procedures and documentation
  • Responsible for developing and maintaining Innotas reports such as time exception, capital budget, executive, line of business and ad-hoc
  • Acitvately participate in the process change control board to ensure project management processes, procedures, tools and templates are being developed based on PMI standards and industry best practices
  • Track and monitor project financial forecasts, managing budgets to actual expenses and budget variances
  • Identify opportunities for improvement and make constructive suggestions for change
  • Responsible for providing administrative support to Innotas and EPO/PMO SharePoint site
  • Responsible for conducting project audits to ensure data integrity, consistency and standardization
  • Ensures that project/portfolio managers perform tasks in accordance to the EPO/PMO governance framework and guidelines and conduct periodic audits to ensure the project management methodology is being followed
  • Interact closely with PO manager or director, PMO's, Finance, business leaders and others across the organization to assist in project governance