Manager Program Delivery Resume Samples

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DW
D Wolf
Dane
Wolf
9551 Monserrat Mills
Phoenix
AZ
+1 (555) 169 3634
9551 Monserrat Mills
Phoenix
AZ
Phone
p +1 (555) 169 3634
Experience Experience
New York, NY
Manager, GTM Program Delivery
New York, NY
Beahan-Gottlieb
New York, NY
Manager, GTM Program Delivery
  • Develops high-performing project teams through trust and transparency
  • Reviews and manages key timelines for integrated plan development; sharing with key stakeholders for alignment
  • Actively manages and reports on project status in a clear and concise manner
  • Raise FLAGS and develop solutions that consider the employee, and customer while minimizing impact to program costs and timelines
  • Raises FLAGS and develop solutions that consider the employee, and customer while minimizing impact to project costs and timelines
  • Reviews plan at key intervals with cross-functional primes for alignment and proactive management of projects
  • Partners with key stakeholders to resolve issues, complete actions, and manage risks and to drive successful product and launch readiness
Boston, MA
Program Manager, Prime Now Delivery
Boston, MA
McDermott-Hermann
Boston, MA
Program Manager, Prime Now Delivery
  • Building delivery strategy and infrastructure for ultra-fast delivery operations WW
  • Benchmarking Prime Now’s ultra-fast delivery practices against best-in-class operations, both internal and external
  • Partnering with Directors, VPs, and other key operational experts across the company to lead, support, and influence new business initiatives
  • Benchmarking Amazon’s internal ultra-fast delivery practices against best-in-class operations
  • Innovating for step-change improvement in delivery quality, and cost metrics
  • Being a Subject-Matter Expert on Prime Now transportation and under-the-roof activities within Prime Now FCs and 3P locations
  • Working with tech teams and research scientists to manage a roadmap for one or more of our critical tools/systems
present
Detroit, MI
Senior Program Manager, Prime Now Delivery
Detroit, MI
Becker, Berge and Hackett
present
Detroit, MI
Senior Program Manager, Prime Now Delivery
present
  • Performing complex analysis and using sophisticated simulation tools to define and optimize our delivery offering
  • Work with amazingly talented group of people who have been recruited from around the world for this initiative
  • Innovating to improve processes and continuously removing cost from operations
  • Leading a team of Program Managers to achieve overall business goals
  • Innovating for step-change improvement in delivery safety, quality, and cost metrics
  • Forming and managing cross-functional project teams. Planning, organizing, managing, and executing complex projects across multiple organizations and stakeholders
  • Leverage ideas of Area Managers and Central Operations Dispatchers to source and nurture creative improvement plans for the Central Operations and Prime Now operations and take proactive steps to ensure that best practices are shared across all CO nodes
Education Education
Bachelor’s Degree in Public Health
Bachelor’s Degree in Public Health
California State University, Los Angeles
Bachelor’s Degree in Public Health
Skills Skills
  • Extensive experience in program and project management including experience in the use and application of computerised techniques for program, project and information management with the ability to produce reports, including financial, program and project status reports
  • Broad knowledge and experience in the technical aspects of road construction with the capacity to identify and evaluate options for development of road safety and traffic efficiency infrastructure projects
  • Proven ability as an effective leader and manager with skills in the management of multi-disciplinary teams, leadership and team building
  • Superior communication skills, including the ability to influence people at all levels and foster and maintain collaborative working relationships both within and outside the organisation and prepare high quality project briefs, reports and business cases
  • High level analytical, conceptual and problem solving skills with demonstrated initiative and flexibility
  • Extensive experience in consultation, liaison, negotiation and conflict resolution
  • Understanding of the application of ‘Safe Systems’ in relation to project development and implementation
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15 Manager Program Delivery resume templates

1

Senior Manager, Program Delivery Resume Examples & Samples

  • Undergraduate degree in business, engineering, information systems, or a related discipline. MBA is an asset
  • Minimum 10 years of related experience
  • Minimum 5 years of experience in financial services in progressively senior roles
  • Minimum 5 years of experience in management leading direct reports and indirect teams
  • In-depth knowledge of modern strategic sourcing, supplier risk/performance management, contract management, procurement, financial accounting, data analytics, information management, and collaboration business applications
  • In-depth knowledge of technology architecture and systems integration
  • In-depth knowledge of outsourcing and supplier management including Software as a Service (SaaS) and Application Service Provider (ASP) management
  • In-depth knowledge of application development and/or business partner solution delivery
  • In-depth knowledge of the use of project management methodologies (e.g. Systems Development Life Cycle (SDLC)
  • In-depth knowledge of In-depth knowledge of BMO governance processes and controls
  • Working knowledge of statistical and analytical procedures
  • Working knowledge of data governance and data management
  • Working knowledge of budgeting and resource management
  • Proven experience successfully leading a diverse team that is dispersed across multiple locations
  • Proven track record of concurrently leading multiple complex and matrixed projects using internal and external resources
  • Expert analytical, problem-solving, and critical-thinking skills to recognize and comprehend complex issues and make decisions
  • Expert operations and business process improvement skills
  • Expert interpersonal skills: communication, relationship management, impact and influence, negotiation, collaboration, conflict management and resolution
  • Expert business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or technologies. In-depth presentation and facilitation skills with ability to create relevant, valuable insights from data to tell the “story” to diverse stakeholders and obtain consensus
  • In-depth ability to make meaning of intangibles, connect insights and initiatives to broader organizational goals, formulate ideas into action, drive strategy to achieve results, grasp the key performance drivers of business leaders
  • In-depth risk management skills
  • In-depth planning skills (finance, resource, strategy, business)
  • In-depth program and/or project management skills. PgMP or PMP is an asset
  • In-depth change management capabilities with ability to lead, persuade, motivate, and manage change
  • In-depth execution skills and consistent ability to produce high quality output and remain composed under pressure of competing deadlines, priorities, accountabilities and constraints
  • In-depth information technology management skills
  • In-depth numeracy and data analysis skills
  • Ability to proactively seek opportunities to improve technology/business
  • Lean / Six Sigma an asset
  • Consulting background an asset
2

Senior Technology Program Manager Nexen Oncore Information Delivery Resume Examples & Samples

  • Ability to work across organizations
  • Influence and Negotiation Skills
  • Leadership/Team building skills
  • Risk Management and Problem Solving Skills
  • Strong Communication skills (written, verbal and presentation)
  • Strong Interpersonal skills (ability to interface with all levels of management)
  • Broad understanding of Industry Knowledge, and Technology-SME in Project/Program Management, Delivery Lifecycle (DLC) and Project Financials
3

Senior Program Manager, Insulin Delivery of Resume Examples & Samples

  • The Senior Program Manager works with Diabetes Care Franchise Marketing, R&D, Quality, Clinical, Regulatory and Supply Chain functions to develop and manage project plans, as well as holding accountability for achieving the company’s goals and objectives by helping to coordinate resources that deliver project milestones and adhering to Diabetes Care Franchise policies to ensure compliance and product quality
  • In addition the Senior Program Manager will have responsibility for an understanding and developing/executing strategies for the end-to-end supply chain for the product families they assigned
  • In addition, the Program Manager facilitates decision making, creates alignment amongst the team members and internal/external customers; mediates project issues, and resolves conflict, motivates, educates and collaborates with project teams to ensure their needs and the project needs are met, identifies, communicates, and mitigates project risks, as well as interfaces with customers and physicians on project needs, attributes, and performance, as appropriate
  • S/he manages project/program communication up, down, and sideways of plans, status, and issues, escalates issues as appropriate, prepares for and conducts appropriate reviews of project status and risks and provides continuous feedback for the improvements of product development, operations, and business processes. J2W: LI NA
4

Program Manager, Mission Delivery Resume Examples & Samples

  • Able to cultivate relationships with targeted systems/organizations and diverse populations to create sense of urgency related to awareness of cancer as a major health problem and motivate to action in prevention and early detection
  • Outcome driven with proven experience in community-based program and project planning, implementation, and management
  • Excellent oral and written communication, presentation and interpersonal skills
  • Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals
  • Ability to analyze and appropriately integrate information from relevant sources
  • Knowledge of product marketing/sales concepts
  • Proven experience in supporting community service development and sustained program integration
  • Comfortable reading and interpreting cancer statistics. Strong knowledge of health status data statistics and analysis, and chronic disease tracking
5

Program Manager, Prime Now Delivery Resume Examples & Samples

  • Building delivery strategy and infrastructure for ultra-fast delivery operations WW
  • Innovating for step-change improvement in delivery safety, quality, and cost metrics
  • Researching and conducting market analysis to partner with local teams to optimize delivery demand and experience for Amazon customers
  • Partnering with Directors, VPs, and other key operational experts across the company to lead, support, and influence new business initiatives
  • Benchmarking Amazon’s internal ultra-fast delivery practices against best-in-class operations
  • Driving global standardization of delivery practices, businesses processes, and reporting with fulfillment center, retail, finance, marketing, engineering, and supply chain stakeholders
  • Data driven decision making mentality and sound business judgment
  • Ability to take initiative and execute results in an ever-evolving work environment
  • Start-up attitude and ability to flex to help identify and solve quickly emerging opportunities related to the launch of a new business
  • Passion for tech with product management and program management experience
  • Corporate strategy knowledge
  • Relentless desire to exceed company and customer expectations in new delivery spaces
  • Committed to learning and expanding professional and technical knowledge
6

Manager, GTM Program Delivery Resume Examples & Samples

  • Leading and managing concurrent projects / programs through all phases of the project lifecycle (Initiation through Closure)
  • Developing detailed work plans, project schedules, estimates, communications and resource plans in conjunction with project team members through adherence to existing project management methodology, processes and best practice standards as defined by the PMO Center of Excellence
  • Actively manage scope, schedule, resources, quality and dependencies to deliver projects in line with agreed upon overall project commitments
  • Leading project risk and issue management. Ensuring appropriate risk responses are in place and actively driving mitigation strategies according to Rogers’ Enterprise Risk Management (ERM) methodologies; Investigating issues that challenge project commitments, making recommendations and ensuring timely and effective resolution
  • Monitoring and reporting on project status and, as necessary, leading the development, discussion, and approval of corrective action and/or contingency plans. This would include escalation to senior management where appropriate
  • Building and effectively managing multidisciplinary project teams (Working Level through Executive Level) including the following functional areas: Marketing, Product Development, Customer Care, Sales, IT, E-Commerce, Engineering, Network, Finance, Legal, Regulatory, 3rd party vendors, etc
7

Program Manager, Fresh Delivery Resume Examples & Samples

  • Experience developing and delivering on project milestones
  • 5+ years of relevant work experience in Technical program and/or technical product management in a software applications environment
  • A bachelor's degree in a related technical field
  • Ability to fully engage with technical teams and business teams and effectively manage customer expectations and resolve conflicts that balance client and company needs
  • Masters degree in computer science, engineering or a related technical discipline
8

Delivery Process Manager / Program Manager Resume Examples & Samples

  • Drive process areas specific to DAIR (decisions, actions, issues, risks), Scope Change management as well as Metrics Reporting
  • Facilitate the integration, cooperation, compliance and quality execution of these processes across a large scale program
  • Ensure process compliance and provide training and coaching to teams when necessary
  • Recommend updates to processes, tools and reports based on user feedback as a continuous improvement effort
  • Contribute to program communications and uphold governance model
  • This position may be required to perform other related duties as assigned
  • 5-8 years experience in Technical project management, program / project planning, scoping, budget and staffing,
  • Experience in both agile and waterfall methodologies
  • Experience leading projects across multiple teams from inception to closure
  • Experience creating concise, easy-to-understand, yet meaningful reports, dashboards and communications
  • Experience with large-scale system implementations, required
  • Proficiency in applications including JIRA, Confluence, SharePoint, Planview, Microsoft Excel and Microsoft Project, preferred
  • Ability to work effectively in a fast moving, multi-project team environment
9

Manager, GTM Program Delivery Resume Examples & Samples

  • Reviews/assesses projects assigned to ensure scope and objectives are evolved enough to enable program success
  • Work with Program Owner to identify all key stakeholders who would be impacted by the program scope to actively participate in the evolution of project scope, business case and KPI’s in order to establish accurate costing and timing required to deliver
  • Partners with key stakeholders to resolve issues, complete actions, identify and manage risks and to drive successful product and launch readiness
  • Raise FLAGS and develop solutions that consider the employee, and customer while minimizing impact to program costs and timelines
  • Ensures applicable project artifacts such as integrated plans, RAID logs, risk management plans, dashboards, etc. are being used effectively to drive programs
  • Reviews plan at key intervals with cross-functional primes for alignment and pro-active management of programs
  • Reviews and manages key timelines for integrated plan development; sharing with key stakeholders for alignment
  • Develops high-performing project teams through trust and transparency
  • Drives and tracks change management work as project deliverables are rolled out
  • Capability to effectively leverage the Stage Gate process ensuring all gates, appropriate status updates and decisions are brought through applicable governance in a timely manner to drive program success
  • Results driven with the ability to thrive in a fast-paced environment
  • Ability to lead concurrent projects/programs with multidisciplinary cross-functional project teams
  • Proven leadership skill set (influencing, negotiation, facilitation, decision-making, problem-solving) within a project management environment directly applying PM tools/methodology
  • Proven ability to work effectively across Business Units (technical, non-technical) and with multiple levels of the organization (Working Level to Executive Level)
  • PMP Certification a benefit
10

Cash Program, Capability Delivery Manager Resume Examples & Samples

  • Lead exercise to define Service offerings for the various cash products/services across the Enterprise. Coordinate with each business unit’s product managers and relevant business partners to identify standard services and distinguish them from the enhanced services that can be offered to clients. Prepare partner and client-ready materials, devise and document solutions, and share expertise through inquiry response. Work with Technology and the Enterprise Architecture groups to create a process to maintain these definitions centrally
  • Review and assess business capability gaps and weaknesses. Work with internal partners to determine whether an identified gap/weakness is already within the scope of Strategic Cash Program or not. Act as central point for communication across the business units of progress on these capabilities and engage with partners and Program to assess viability of adding new submissions to scope of program
  • Understand regional and business unit product differences, drive strategy and enterprise policy decisions regarding global consistency, competitive gaps, and differentiating services. Document processes and best practices
  • Gathers and analyzes competitive data and monitors market trends and demographics, developing strategies for the development of products and services
  • Assists sales and client servicing teams with regard to their specific product lines and new business development
  • Maintains a thorough knowledge and awareness of legal requirements, regulatory environment legislative changes, and marketing trends in the industry to determine the direction for new products or enhancements to existing products
  • Guide the Enterprise Enablement Strategic Investment (E2SI) Programs (in Asset Servicing) for the development of technology platforms by articulating business needs, recommending approaches that support client growth, ensuring program development reaches all product delivery channels, and communicating benefits of the Program to stakeholders
  • Work with BU Product to prepare partner and client-ready materials for rollout of new products/services as delivered by the A.S. Program
  • Minimum of 15 years of product management or related experience with knowledge in transaction services, cash payment services, multi-national services and its various regulations
  • Experience in devising and positioning solutions to meet the needs of clients/prospects
  • Ability to articulate business priorities across the E2SI Asset Servicing Portfolio to develop NT’s future systems
  • Leadership experience with efforts that cross business units, geographic regions and corporate/enterprise functions to successfully deliver results
  • Planning, organization, and communication skills as required for presentations to clients and NT senior management
  • Organizational, analytical, negotiation and project management skills are required to direct implementation activities, prioritize tasks, and to lead and work on a team
11

Senior Program Manager, Prime Now Delivery Resume Examples & Samples

  • Forming and managing cross-functional project teams. Planning, organizing, managing, and executing complex projects across multiple organizations and stakeholders
  • Bachelor’s degree in business operations, strategy, supply chain management, engineering, or other technical from an accredited university
  • 2+ years of experience with launch planning in an operations environment
  • High attention to detail including proven ability to manage multiple, competing priorities simultaneously
  • Ability to think strategically and execute methodically
  • Demonstrated ability to lead teams
  • Ability to work in a fast-paced environment where continuous innovation is desired
12

Program Manager, Prime Now Delivery Resume Examples & Samples

  • Innovating for step-change improvement in delivery quality, and cost metrics
  • Ability to take initiative and execute results in an ambiguous work environment independently
  • Passion for project management and program management experience
  • Willingness to dive deep into processes, use data analytics and relentlessly drive results
  • 2+ years of experience in an operations or a start-up environment
  • MBA and work experience in technical field is preferred
13

Program Manager, Prime Now Delivery Resume Examples & Samples

  • Overall ownership of one or more Central Operations functions, including full accountability for setting and achieving operational goals, strategic planning, analysis and forecasting
  • Business analysis and partnership across Amazon with Last Mile Technology, AFT lite, Amazon Flex and Prime Now field operations leaders to develop new operating opportunities
  • Be a Subject-Matter Expert on Prime Now transportation and under-the-roof activities within Prime Now FCs and 3P locations
  • Continuously monitor performance of Prime Now operations that are owned by Central Operations and take corrective steps whenever required to optimize outbound productivity performance and Customer Experience
  • 3+ years of relevant work experience in a start-up or consulting industry
  • Superior verbal and written communication skills
14

Program Manager, Prime Now Delivery Resume Examples & Samples

  • Working cross functionally with Retail, Last Mile Technology, Amazon Flex, and Prime Now field operations leaders to define our delivery strategy and build the infrastructure for ultra-fast delivery operations WW
  • Working with tech teams and research scientists to manage a roadmap for one or more of our critical tools/systems
  • 2+ years of relevant work experience in a start-up or consulting industry
  • 2+ years of experience in an operations environment
  • Work experience in technical field is highly desired
15

Senior Program Manager, Prime Now Delivery Resume Examples & Samples

  • Building and managing an outstanding team that is both flexible to the evolving priorities of the business and focused on building and executing sustainable processes for making critical ongoing/recurring delivery strategy decisions
  • Performing complex analysis and using sophisticated simulation tools to define and optimize our delivery offering
  • Working with tech teams and research scientists to manage a roadmap for one or more of our critical operator tools
  • Collaborating directly with field operators to develop, pilot, and rollout new tools and processes that have an immediate, direct, and meaningful impact on our operations
  • Being a Subject-Matter Expert on Prime Now transportation and under-the-roof activities within Prime Now FCs and 3P locations
  • Benchmarking Prime Now’s ultra-fast delivery practices against best-in-class operations, both internal and external
  • 5+ years of relevant work experience in a start-up or consulting industry
  • 3+ years of experience in an operations environment
16

Senior Program Manager, Prime Now Delivery Resume Examples & Samples

  • Overall direction, coordination, and evaluation of Central Operations (CO) functions, including full accountability for setting and achieving operational goals, strategic planning, analysis and forecasting
  • Ensure process improvements by using LEAN/ Six Sigma/ Kaizen methodologies to enhance productivity and make our customer experience better than ever
  • Leverage ideas of Area Managers and Central Operations Dispatchers to source and nurture creative improvement plans for the Central Operations and Prime Now operations and take proactive steps to ensure that best practices are shared across all CO nodes
  • 3+ years of experience with launch planning in an operations environment
17

Senior Director Program Mgt-cctcap Delivery & Integration Program Manager Resume Examples & Samples

  • 100% - Responsibilities include, but not limited to the following
  • Review new contract language to identify and resolve ambiguous requirements
  • Lead, manage, track, and ensure 100% compliance to multiple (thousands) in-process and final process prime customer inspections resulting in timely delivery of hundreds of HW deliveries to the prime customer
  • Energize and develop 300+ team resulting in visible incremental improvements and a highly motivated team to execute top priority extremely challenging program
  • Lead, manage, track and ensure timely execution of over 15,000 line item schedule of tasks necessary to delivery hundreds of quality products
  • Strategically implement controls and rhythms resulting in visible improvements, timely deliveries and a motivated workforce
  • Experience turning red programs to green
  • Ability to communicate at all levels of the organization
  • Possess charismatic qualities providing compassionate feedback, bringing the best out of others
  • Ability to motivate large workforce in a positive manner
18

Manager, GTM Program Delivery Resume Examples & Samples

  • Work directly with Program Owner to identify all key stakeholders to evolve project scope, business case and KPI’s in order to establish accurate costing and timing required to deliver
  • Integrate an overall schedule incorporating cross functional technical and non-technical teams’ schedules then manage the end to end launch against that schedule
  • Experience with every phase of a large project or group of smaller projects, including planning, directing, supervising and controlling all technical, fiscal and administrative functions of the project
  • Demonstrated analysis and problem solving skills with keen attention to detail and ability to consistently produce high-quality deliverables
  • Proven experience and ability to work effectively across Business Units (technical, non-technical) and with multiple levels of the organization (Working Level to Executive Level)
19

Program Manager, Export Delivery Experience Resume Examples & Samples

  • Analyzing data for decision support and reporting out in weekly/monthly reviews
  • Influencing projects and agendas across a broad range of cross-functional team
  • 5+ years of experience in product management, general management, marketing, transportation/logistics, or retail merchandising
  • Ability to deal with ambiguous problems and build solutions with proper project management
  • Ability to influence multiple stakeholders and lead cross-functional projects across category or other departments
20

Delivery Manager / Senior Program Manager Resume Examples & Samples

  • Ensure project methodology is followed by the technical team from project kickoff to project closeout
  • Contribute to the financial and contractual oversight for engagement profitability
  • Drive future business through quality results
  • Ensure Project Management methodology is followed on all client engagements
  • Provide feedback throughout the year on project team members' performance where required
  • Bachelors Degree in CS/IT/IS (or related field)
  • 7+ years in IT project management /service management providing project management and daily operational oversight within an application development environment
  • 2+ years managing or leading a development team
  • Strong business acumen with the ability to gather business requirements, and translate them into a technical solution when required
  • IT Experience: Project Manager, Business Analyst, Development, or other IT experience
  • In depth understanding of Services Outsourcing, PMI PMBOK
  • Fluent in Scrum. Knowledge of XP and Kanban a plus
  • Certified as a Scrum Master. Certified Product Owner designation a plus
  • Experience managing projects that used various new technologies such as .Net, Java/J2EE, iOS, Android, Open Source - primarily for managing Application Development projects
  • Demonstrated - conflict and complex relationship management
  • Excellent oral, written and presentation communication skills (English language), analysis and problem solving skills as well as excellent time management and organizational skills
  • Proficient in MS Office (Excel, Word, PowerPoint and Project)
  • Proficient in either Jira or Team Foundation Server or Rally
  • Demonstrated advanced project data/ risk analysis and correlation/ mitigation skills
  • Proficient in forecasting, planning and estimation
  • Proficient in Project Resource planning
  • Proficient in either Rally/Jira/TFS
  • Experience in Work Order and Statement of work creation and compliance
  • Experience in Project time tracking, analysis and verification
21

Senior Program Manager, Prime Now Delivery Resume Examples & Samples

  • Partnering with other teams to source, allocate and coordinate resources
  • Managing and delivering results on complex projects across multiple organizations
  • Gathering and analyzing data
  • Leading a team of Program Managers to achieve overall business goals
  • High attention to detail including proven ability to manage multiple, competing projects and priorities simultaneously
  • Analytical and quantitative skills with the ability to use hard data and metrics to back up assumptions and develop business cases
  • Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape
  • Ability to lead Program Managers effectively and steer them to achieve overall business goals
  • Bachelor’s Degree in a related field (Business, Operations, etc.) or 2+ years' Amazon experience
  • Intermediate to advanced experience with MS Excel, PowerPoint, Word and SharePoint
  • Ability to travel up to 25%
  • Prior experience or use of PMP/Lean
22

Director Program Mgmt-cctcap Delivery & Integration Program Manager Resume Examples & Samples

  • Development of internal and external executive briefings and communication for enterprise significant, highly visible large FFP development and production contract
  • Quickly identify resolutions to issues, strategically mitigating cost and schedule impacts
  • Review contract language and ensure program is adhering to contract
  • Champion, lead and ensure closure on hundreds of develop and test milestones while production and delivery of hundreds of quality products are actively in process
  • Ensure contract baseline change management
  • Communicate, motivate and lead a 300+ cross functional team working several challenging tasks on multiple programs
  • Proactively and autonomous leadership uncovering, resolving issues and strategic development/implementation of mitigations avoiding impacts
  • Managing, developing and leading multiple large contract change proposals ($1B)
  • Program Management experience of large programs >$200M
  • Ability to influence lead large >300+ cross functional team
  • Ability to quickly do multiple tasks (create and present briefings, lead technical resolution meetings, risk mitigation, customer interactions, mentoring and guiding broad leadership and technical team)
  • Must have ability to engage, dive in and proactively execute, resolve issues and improve performance
  • Take initiative to make things better
  • Ability to recognize the contributions of everyone on the team
23

Senior Manager Program Delivery Resume Examples & Samples

  • Minimum 5-7 years of experience in Learning & Development, particularly in the area of program delivery and operational management
  • Demonstrated consistently excellent performance in program delivery and operational management
  • Minimum 3-5 years people leader experience in Learning & Development; additional people leader experience outside L&D is an asset
  • Continuous improvement, lean six sigma or related experience and expertise
  • Consultative Business Partnering – Confident and credible, collaborative partnering, strategic advisor to learning business partners in area of expertise
  • Business of the Bank – Understands the bank, understands the industry, understands the customer/client, demonstrates strategic thinking; consistently makes connections between L&D initiatives, processes, programs and curricula with business realities and results ("makes meaning") for learners, business representatives and own team
  • Executional Excellence – demonstrates global and organizational awareness, change management leadership, judgment and decision making, influence. Proven track record of delivering results and commitment to operational and service excellence
  • Business of HR – Subject matter expert in program delivery and learning operational management; demonstrates deep subject matter expertise in L&D, learning technologies, demonstrated understanding of the principles of adult learning
  • Builds for the future and provides people leadership; partners with AVP Delivery and Program Support to oversee people plans and strategies to attract, motivate and retain highly diverse, qualified and engaged employees to fulfill current and future business needs. Inspires and brings out the best in team members through a demonstrated passion for the business and L&D and willingness to recognize and reward the contributions of others
  • Adept at interacting with diverse groups of internal clients, coaching and motivating a team, and interacting with all levels of a large organization
  • Demonstrated leadership skills with an ability to make things happen through the use of impact and influencing skills
  • Comfort and experience in effectively managing a high performing diverse team across multiple North American locations and work arrangements
  • Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities; demonstrated agility and "calm under pressure" in dealing with high volumes, competing priorities and last minute changes
  • Highly developed critical thinking, analytical and problem solving skills
  • Highly-developed communication skills (verbal and written) to support confident and credible interactions at multiple levels, including with senior business and organizational leaders
24

Program Delivery Awards Manager Resume Examples & Samples

  • Manage the BHPBSEA awards nomination, judging, announcement, presentation, prize delivery and alumni processes
  • Manage the development of CREST curriculum materials to support open ended investigations and technology projects, inclusive of web based delivery
  • Manage the delivery of professional learning workshops to teachers and industry partners in CREST
  • Manage the development and implementation of a partnership model with peak organisations and companies interested in supporting the CREST program
  • Utilise expertise to identify, establish and maintain strong trusted advisor relationships with internal and external stakeholders to manage and deliver education priorities that align with CSIRO’s strategy and objectives
25

Senior Manager Program Delivery Resume Examples & Samples

  • Plan, execute, and successfully deliver on concurrent medium to large-scale programs
  • Establish or refine processes and delivery methodologies to enable successful delivery on program goals
  • Ensure the quality of all project deliverables in a proactive fashion
  • Coaching teams on agile best practices
  • Working across multidisciplinary programs and analyzing product backlogs to derive feasible project goals based on points analysis, velocity, and priorities
  • Consistently deliver well-articulated, balanced, and an informed communications of project status to internal and external stakeholders. This requires the ability to effectively assess project health and communicate with a diverse group of stakeholders
  • Facilitate the creation of effective program plans in coordination with creative, architecture, operations, and technical leadership
  • Management of project budgets, which includes budget process definition, budget data management, and reporting and communication on budget status as it relates to the overall project
  • Implementation and ownership of change management within assigned programs
  • Facilitate the development and management of product release and go-to-market plans
  • Manage retrospective and lessons learned process with large, cross-functional teams
  • Effectively manage risks and issues across programs and within teams
  • Foster positive communication within and across disciplines
  • Establish collaborative relationships with co-workers and team members
  • 8+ years’ experience as a technical project manager
  • 8+ years’ experience in managing web, mobile, eCommerce, and/or enterprise software programs based Agile methodologies
  • 8+ years’ experience in organizational and people management
  • Extensive working experience with Scrum, Waterfall, and Kanban
  • Engineering or technical background
  • Ability to multitask (more than one program, diverse groups, etc.)
  • Strong analytical aptitude required
  • Experience with Atlassian software suite (Confluence, Jira, Fisheye)
  • Certified Scrum Master experience desired
  • BS/BA degree within technical discipline or equivalent work experience – should have a technical aptitude
26

Delivery Experience Program Manager Resume Examples & Samples

  • Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize
  • Advanced Excel and data analysis skills are required
  • Proficiency in SQL is preferred
27

Senior Technical Program Manager for Delivery Experience Resume Examples & Samples

  • 5+ years of Technical Program Management experience in software or related technical fields
  • Bachelor's or equivalent 4 year degree
  • Thorough understanding of software design tradeoffs and best practices
  • Experience developing features across large-scale web applications or distributed systems
  • Track record for being detail-oriented, working independently, and launching projects on tight timelines
  • Ability to communicate effectively with both technical and non-technical colleagues
  • Bachelor's degree in Computer Science, Engineering, or related technical field
  • 3+ years of coding experience in Java, Python, Ruby, C++, or Perl
  • A first-hand working knowledge of current web technologies
28

Senior Manager, Epmo Program Delivery Resume Examples & Samples

  • Agile Transformation:Define the Bank's Enterprise Agile Methodology and Operating Model in collaboration with Technology and key control partners
  • Coordination across involved partners to provide end-to-end program delivery accountability for the IDF program
  • Ensure delivery of project and owns outcomes that are aligned to established cost, timing, deliverable and scope objectives
  • Guides change management component of the program including communications with affected practitioner community
  • Proactively identifies, tracks and reviews project risks developing mitigation plans for them based on a sound understanding of individual project risk
  • Works with team to identify and resolve issues, escalating to executive bodies for guidance and decision making as required
  • Monitors work stream and overall project health continuously, investigating and where necessary escalates all project issues to support effective resolution
  • Managing project/program reporting to key stakeholders and broader communications
  • Supporting business sponsor in actively promoting the program across stakeholder groups
29

Program Manager, Amazon Fresh Delivery Resume Examples & Samples

  • 3-5 years of relevant work experience in program and/or product management
  • Ability to fully engage with business teams and effectively manage customer expectations and resolve conflicts that balance client and company needs
  • Experience communicating with technical and non-technical stakeholders across multiple business units
  • Experience with agile or other program management methodologies
  • Masters degree in business administration/Supply Chain and Logistics or related field
30

Manager Program Delivery Resume Examples & Samples

  • Actively lead the development of the forward Road Safety and Network Efficiency infrastructure programs (including specific projects) in accordance with program guidelines to ensure project outcomes provide value for money as well as achieve road safety and network efficiency objectives
  • Lead collaboration with key stakeholders to identify opportunities to develop and deliver projects which addresses regional priorities with embedded road safety benefits
  • Prepare detailed project briefs for delivery agents and other stakeholders to enable engagement of required services to deliver projects
  • Manage infrastructure programs and associated projects to the required time, cost and in accordance with RMS compliance requirements
  • Possession of a four year engineering degree from an Australian University or equivalent overseas qualification; or suitable alternative tertiary qualifications; and/or extensive relevant experience in program or project management
  • Extensive experience in program and project management including experience in the use and application of computerised techniques for program, project and information management with the ability to produce reports, including financial, program and project status reports
  • Broad knowledge and experience in the technical aspects of road construction with the capacity to identify and evaluate options for development of road safety and traffic efficiency infrastructure projects
  • Proven ability as an effective leader and manager with skills in the management of multi-disciplinary teams, leadership and team building
  • Superior communication skills, including the ability to influence people at all levels and foster and maintain collaborative working relationships both within and outside the organisation and prepare high quality project briefs, reports and business cases
  • High level analytical, conceptual and problem solving skills with demonstrated initiative and flexibility
  • Extensive experience in consultation, liaison, negotiation and conflict resolution
  • Understanding of the application of ‘Safe Systems’ in relation to project development and implementation
31

Manager, Program Delivery Solutions Resume Examples & Samples

  • Develop and maintain/manage client relationships
  • Develop test governance processes and manage testing
  • Experience running large testing organizations, selling, delivering, building teams, and managing a practice
  • Knowledge of RUP, Agile, Oracle, and SAP
32

Senior Manager Program Delivery & Coordination Resume Examples & Samples

  • Tertiary qualifications in transport planning, traffic management, engineering (or related) or program / financial management and demonstrated understanding of road network planning principles
  • Extensive program management experience including translating technical understanding into business and program delivery
  • Extensive knowledge, understanding and experience in the development, management and delivery of projects, programs and budgets
  • The reason for your interest
  • How your skills and experience suit the role
33

Assistant Manager IT Loyalty Program Delivery Resume Examples & Samples

  • Responsible for related suppliers to delivery on time, budget and quality
  • Manage the shareholders in different required meetings (daily scrum meeting, weekly status report, steering committee)
  • Bachelor or preferred Master degree in Information Technlogy
  • Background with JAVA development experience
  • Sensitive on the new technology trend in automotive industry
34

Program Manager, Information Delivery Resume Examples & Samples

  • Lead and assist leadership team in carrying out project duties and tasks, coordinate project meetings, and maintain project information
  • Monitor, track and communicate progress against project and resource plans
  • Develop and manage reporting and metrics to create predictable project delivery
  • Identify and implement opportunities to optimize project delivery and resourcing plans
  • Lead and assist with risk and issue identification and resolution, as well as change requests
  • Analyze and ensure accuracy of project and resource details in systems and reports
  • Schedule and facilitate meetings to communicate progress and to develop solutions to meet project goals
  • Execute resource management plans and facilitate trade-off discussions with multiple stakeholders
  • Potential to lead small /medium sized projects in collaboration with a project leader and/or team leader
  • Inform capacity planning and demand forecasting discussions through analysis and interpretation of Clarity / CA PPM data
  • PMP or Edward Jones project management certification preferred
  • 2-4 years of experience leading projects preferred
  • 5-7 years of industry or position-related experience
  • Experience with Clarity / CA PPM preferred
  • Strong verbal and written communication skills are required as the position will facilitate group meetings and will be responsible for some project communications
  • Demonstrate organizational skills and time management abilities
  • Strong problem solving and decision making skills to identify, prioritize, monitor, communicate, and/or resolve elements that can impact a project or resource plan
  • Strong ability to multi-task, manage competing priorities, and interpret direction from multiple stakeholders