Delivery Project Manager Resume Samples

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L Littel

Lillian

Littel

595 Veum Fort

Philadelphia

+1 (555) 896 9384

595 Veum Fort

Philadelphia

Phone

p +1 (555) 896 9384

Experience Experience

Chicago, IL

Delivery Project Manager

Chicago, IL

Streich-Hilpert

Chicago, IL

Delivery Project Manager

Service Delivery & SLA adherence as per ITIL framework of Incident Management, Problem Management and Change Management
Configure NIM (Network Installation Manager) server & client for remote installation management
Budget management:Manage budgets for multiple projects and initiatives
Perform project management tasks for server and storage implementation projects
Manage IT Service Operations and infrastructure Delivery/Management for Mumbai International Airport Pvt Ltd and GVK Hyderabad
Project level risk and issues management, including driving their mitigation and resolution, and escalation management
Development and execution of the communications plan, which includes stakeholder management and exec and project team status reporting

Los Angeles, CA

Service Delivery Project Manager

Los Angeles, CA

Kessler-Krajcik

Los Angeles, CA

Service Delivery Project Manager

Applies advanced knowledge of project implementation and tool management to recognize and prevent implementation challenges before they impact performance
Monitors and tracks project status using established tools and techniques such as the project tracker, MS Project or other established tools
Makes presentations to management on project updates, project cycle, and expected results
A proven, successful track record of delivery management working with Japanese customers
Manage orders from inception to delivery and ensure timely status provided to client
Assigns and monitors work of technical personnel, such as systems analysts and programmers, providing support and interpretation of instructions/objectives
Develops project plans and matrix manages all internal and external client partners

present

Los Angeles, CA

Senior Delivery Project Manager

Los Angeles, CA

Kunze, Huel and Senger

present

Los Angeles, CA

Senior Delivery Project Manager

present

Executes established policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment
Opportunity to influence 3-5 Delivery Managers, 30+ Project Managers on regular basis
Execute policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment
Proficiency in several of the following technologies: Microsoft Project Server, Microsoft Team Foundation Server (TFS), Microsoft SharePoint, Microsoft SQL Server, Microsoft Business Intelligence Stack (Desktop & Cloud Power BI Tools, SSRS, SSAS, SSIS), Microsoft Virtual Desktop Infrastructure, Microsoft Active Directory, Microsoft System Center (SCSM, SCCM, SCOM) and business continuity and disaster recovery designs/goals
Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Project Management, Strategic Insight
Maintains the Master Project Plan to include at least: The Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule
Collects, reviews and publishes project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion

Education Education

Bachelor’s Degree in Computer Science

Georgetown University

Bachelor’s Degree in Computer Science

Skills Skills

Stakeholder engagement: Ability to engage with technology stakeholders on a senior level whilst maintaining the ability to work with SME's on detail
The ability to handle stressful situations with perseverance and professionalism
Project management: Ability to holistically manage a set of complex technology projects, whilst also driving a structured and robust process
Social, Problem solver, People management skills, Presentation delivery and Professional Interviewing skills
Strong presentation, communication and people management skills
Providing regular, detailed status reporting to all key stakeholders
Proven ability to work with client to set goals, objectives and key milestones for solution development and delivery
The ability to multitask
Never assumes that ‘no news is good news’
Coaching, mentoring and managing a diverse on-site and offshore team

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Esolutions Development & Delivery Project Manager Resume Examples & Samples

Provide overall governance for all key initiatives in eSolutions space, ensuring that relevant senior stakeholders are aware of progress, costs and more importantly benefits
Work with the project teams to ensure that all eSolutions projects are tracked, conflicts or resource issues escalated as appropriate, regular status update - weekly / monthly, KPI for project management, related MIS (financial as well as project) are produced as per the frequency agreed
Establish and maintain governance structure within EMEA, involving local / regional / global stakeholders and partners, specifically in Product, Operations, Service Readiness, Technology, Vendors, and Associations
Secure relavant communication channels to keep management, stakeholders, and users aware of initiatives, benefits and user information as well as to gather feedback on benefits and issues experienced
Maintenance of the Projects area of eSolution / Self Service Capabilities highlighting specific project concerns to senior management
Ensure that key financial measures, reporting, and support are maintained, variances understood, and highlights reported to key stakeholders. This should include tracking of expected benefits from the programme of projects being undertaken
Develop and maintain strong programme governance controls and management to track projects across Project Life Cycle ensuring that stakeholders are fully involved in key decisions and that all conflicting priorities can be promptly resolved
Participate in Business enhancements discussion and manage the resulting projects
Maintain adequate controls and tracking process to ensure audit requirements are fully met at all times for all the projects
Timely reporting of work stream progress on a regular basis. This will involve regular liaison with the Regional Project team and other local, regional, and global team, and attendance over phone at individual project working groups meeting
Creation, maintenance and coordination of project documentation. A strong emphasis will be placed on assisting with project initiation through the use of standard project management methodologies to ensure quality of execution and management is consistently achieved
Prepare items required for UAT and Prod deployment (Input/output data and requirements analysis, output design)
Instruct users from branches how to use eSolutions products, provide online training and on call consultations
Support preparation of legal documents required for projects including ICSA, PLSD, SLA and agreements with vendor, as well as recurring Info Sec reviews (ACQ, ISRP) and exercises including CoB support

Local Market Delivery Project Manager Resume Examples & Samples

The Project Manager works with business support partners to complete all local administrative responsibilities to include engaging in planning and execution of senior executive market visits, executing internal and external communications, and managing market assets
Serves as a local expert on brand standards
Executes and manages national initiatives locally (i.e. Neighborhood Builder, Student Leaders, etc. …) and other local market driven initiatives, events and projects
Monitors the local Foundation giving budget aligning to local market priorities and CRA goals. Monitors the local market sponsorship budget
Internally, coordinates meetings to decision and execute Local Grant Making. Externally, coordinates meetings to obtain local input from key community leaders for community needs assessments
Understands LMI/CRA advocacy, CRA Exam (performance context) and regulatory approval. Partners with internal teams to identify and plan/execute/meet Community Development services goals
Builds and maintains community relationships, including developing and maintaining a board strategy reflective of local priorities
Supports partnership opportunities for the Market President and drives completion of approval process
Identify new opportunities to expand the Foundation’s impact and share best practices from across the country
3 plus years of Project Management experience preferably in a highly matrix environment
Must be able to effectively communicate problem status to senior management
Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables
Ability to Learn the business partner/client's business, systems and operations; brings the voice of the customer into the project
Solid experience providing estimates of time and required resources to complete assigned projects
Experience in development of work breakdown structures and monitoring project progressions
Excellent problem solving, conceptual thinking quantitative and analytical skills
Strong process-improvement skills
Requires superior cross-divisional coordination, communication and influence and negotiation skills
Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives
Strong interpersonal skills and ability to solicit input from others
Advanced computer skills – Advanced excel and PowerPoint
Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights
Must be able to work in a team environment as well as independently

CIB Tech-production Delivery Project Manager Resume Examples & Samples

Manage projects and activities within work streams and across technology teams. Work closely across three technology organizations to develop and track milestones for the many moving parts that need to come together
Establish financial control of projects and work streams
Self-reliance and willingness to take ownership of risks and issues
Flexible, process-oriented, organized, with excellent analytical and troubleshooting skills

Market Delivery Project Manager Resume Examples & Samples

Bachelor’s or Master’s degree in marketing, communications or business administration
Five to eight years’ experience in project management and leadership activities
Advanced knowledge of assigned business line or functional area
Ability to establish new processes and determine appropriate action plan
Exceptional Word, PowerPoint, Excel, WebEx, Adobe Acrobat Pro skills

Delivery Project Manager Resume Examples & Samples

Minimum 5 years related experience managing discrete deliverables/client engagement or full life cycles of small projects; possess and applies a knowledge of project management principals, practices and procedures
Solid leadership qualities
Must be able to work with limited supervision and be accountable for actions and decisions
Analytical skills and a solid facilitator
Proficient with Microsoft office suite or equivalent

Service Delivery Project Manager Resume Examples & Samples

End- to-End project management
Client and internal facing
Managing multiple projects, upwards of 3 at any one time
Scoping and planning project delivery
Identifying and managing Risks, Issues, Changes
Coordinating and scheduling resources
Project administration
Managing project stakeholder communications
Providing project stakeholder status reporting
Identifying and qualifying business development opportunities
Financial management and forecasting for project delivery
Managing client and project delivery team relationships
Managing project delivery team resources
Applying Prince2 (or other Project Management) methodology where required
Typically 8+ years to establish proven track record in Service Business Management
Basic experience in one of the related disciplines of delivery, solution architecting or business planning prior to taking business management role
Medium to high knowledge of Information Technology (IT) and services industry
In-depth knowledge of company organization and policies, HP Services (HPS) services offerings, end to end processes, tools, and routes to market
Problem detection and analysis of root cause
Proven ability to lead teams to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames
Demonstrated skills in planning and financial analysis
Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate
Good presentation skills. Ability to influence different functions, geographies, and the ability to build strong consensus. Impacts internal and external clients on Worldwide (WW) basis

IT Solutions Delivery, Project Manager Resume Examples & Samples

Bachelor's Degree in Computer Science, Business Administration or related field required
Minimum of 3 years of applied information technology related experience, including 3 to 5 years of department management or project management experience
Must have solid understanding of project financials along with exposure to and experience with business processes, business analysis, and general business acumen
Experience managing large projects in a complex retail environment is preferred
Experience in Planning and/or Inventory Management is preferred
Excellent communication, presentation, and multi-tasking skills
Ability to think and react in a high-energy, fast-paced environment

Senior Manager Technology Delivery Project Manager Resume Examples & Samples

Front-line management of middleware engagements and roadmap work streams, including technology currency & patches
Work across middleware staff (employees, contractors, vendors) to ensure delivery according to budget and schedule expectations
Coordinate the cross-commits to other TI service teams to relieve staff from needing to follow up on all these
Understand the capabilities of the technical staff and ensure task assignments are appropriate
Ensure quality, consistency and standards alignment of the deliverables
Collaborate with the Performance Engineering team and Application CDOs on performance testing
Ensure deliverables meet the production operational readiness requirements (monitoring, automation, back up & recovery, documentation, knowledge transfer to onsite and offshore operational support)
Responsible for work estimation, planning and tracking of project hours
Coordinate delivery work streams, collaborating with MW Operations Manager around resource allocation and maintenance schedules
Successfully lead complex, technical infrastructure projects
Create/Manage project plans
Assign tasks to project resources
Manage dependencies
Ensure timelines and budgets are met
Ensure critical issues are identified and tracked through resolution
Provide guidance to project teams
Manage project communication and status reporting
Identify instances where existing processes may be streamlined
Deep and broad technical background with 5-7+ years of experience of progressive scope/impact/responsibility (including both hands-on and leadership roles) working with relevant Middleware enterprise technologies (WebSphere Application Server, JBoss, Apache, Tomcat, IIS, .NET)
7-10+ years of project management experience with a proven track record for delivering projects and driving execution in complex and fast paced environments
Demonstrated superior reasoning and troubleshooting skills
Experience leading large infrastructure projects
Experience managing projects with a cost of $1+ million
Solid understanding of technical infrastructure challenges and opportunities
Experience creating and managing complex project plans
Collaborative by nature
Excellent Communication Skills (written and verbal)
Strong analytic and problem solving skills
Motivated Self Starter
Bachelor’s Degree in Computer Science or related technical field
Expert skills in project management methodologies, processes and industry standard tools
Strong sense of accountability and ownership for project success
Successful experience working with external vendors
2+ years of direct people-management experience to include performance management
Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa
Experience working in a multi-vendor (outsourced) environment strongly preferred
Ability to negotiate or persuade others in complex situations

Delivery Project Manager Cro Resume Examples & Samples

Initialize and mobilize a project; build a delivery team and either handing off delivery or sticking with the project to completion. This role would include for example the set up the required governance and oversight structures, including status and budget reporting to ensure that the risk team they support have the appropriate oversight and transparency to act as active and effective sponsors
Intervene in a failing project or a project “in trouble” to help assist and recover the project to put it back on track
Help develop business cases or provide independent QA on projects
A good working knowledge of Credit Risk practices within a global financial services firm
Project/programme delivery across a wide set of products and/or functions is strongly preferred
Proven organizational, leadership, communication and management skills
Proven ability to communicate with all levels of Management in a clear, concise manner
Solid facilitation skills
Effective relationship management and influencing skills

Senior Delivery Project Manager Resume Examples & Samples

Manages MCS resources, partners and/or customer resources and materials used to complete tasks in a project
Collects, reviews and publishes project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion
Experience with offshore development and/or global teams

Oracle Delivery Project Manager Resume Examples & Samples

Manage a portfolio of complex initiatives that spanmultiple lines of business
Liaise with Steering committees, VPs, Directors, projectsponsors and strategic partners
Provide on-site leadership for project team by buildingand motivating team members to meet project goals, adhering to theirresponsibilities and project milestones
Full Project life cycle ownership: Successful projectdelivery will include full implementation from initiation to deployment for onemajor or several minor initiatives simultaneously
Manage all aspects of multiple related projects toensure the overall program is aligned to and directly supports the achievementof CBS's strategic objectives
Manage and lead project teams; 25+ on/off shoreresources
Participate in defining success criteria, metrics, testand deployment management methodologies
Work creatively and analytically in a problem-solvingenvironment demonstrating teamwork, innovation and excellence
Build and maintain relationships by engaging businesssponsors, key stakeholders, SDEs and project team to establish creditability,solve problems, build consensus and achieve objectives
Project Manage and lead the planning and implementationof multiple business divisions’ Oracle implementation from 11i to R12.Take accountability for project successincluding on-time, on-budget, high-quality targets
Select and manage consulting resources to plan anddeliver an Oracle R12 project implementation to ensure that project issuccessful and that consulting resources are cost-effective and value-driven
Interview, select, and manage key project team resources(including externals)
Hire internal resources and organize the team plan anddeliver an Oracle R12 project implementation
Provide the functional, technical and analyticalabilities sufficient for conducting business analysis and project management ofOracle 11i/R12 and other financial applications, including experience withOracle workflows, customizations, personalization and extensions
Participate in establishing practices, templates,policies, tools and partnerships to expand and mature these capabilities forthe organization
Prepare estimates and detailed project plan for allphases of the project
Procure adequate resources to achieve project objectivesin planned timeframes
Communicate roles and responsibilities of the projectteam, per the Enterprise Program delivery guidelines and as ESD requires
Manage the day-to-day project activities and resources,and chairs the project management team meetings
Monitor staff performance and complete performancereviews
Provide status reporting regarding project milestones,deliverable, dependencies, risks and issues, communicating across leadership
Understand interdependencies between technology,operations and business needs
Demonstrate a functional acumen to understand howsolutions meet client goals and align with industry best practices
Act as an advocate for Enterprise Program Delivery inapplying methodology, processes and tools in adopting best practices forProject delivery
Manage project scope and manage project changes throughthe change management process
Participate and/or drive feasibility studies, vendorselections and proposals for evaluation by appropriate key stakeholders
Manage process improvement initiatives assessing currentand future state solutions contributing to improving the success of the ProjectPortfolio
Lead, review, edit, and manage contracts includingMaster Services Agreements and Statements of Work. Change Orders for all phasesof the SDLC for external consultants.Ensure that work is operating under contract constraints, scope, termsand conditions
Act as an internal quality control check for theproject; apply thorough stage gating throughout all phases of a project todriving consistency
Accountable for planning, reviewing and editing projectdeliverables and outcomes including confirming that scope is well documentedand achievable
Plan and manage the transitional services to applicationsupport teams
Coordinate and plan the overall program includingpre-requisite projects, parallel interfacing source system projects across theenterprise.This includes creation of anoverall master plan and integrated program approach
Proven success in an Executive leadership role, managinglarge projects, with a fortune 500 consulting company
Demonstrated ability to manage all aspects of multiplerelated projects to ensure the overall program is aligned to and directlysupports business & IT strategic objectives
12+ years of strong Project Delivery experience withstrong knowledge in Oracle ERP Financial Enterprise solutions, technologies andprocess integration
Minimum 5+ years in accounting/CPA experience ispreferred
At least one Oracle R12 EBS implementation for GL, AR,Trade Management, Inventory, Advanced Collections, iReceivables, iProcurement,AP, FA, Project Costing, Cash Management, GRC, etc.Multiple implementations preferred
Minimum 7-10 years of Oracle application and financialsystems project management experience
Minimum 8 years of IT professional services consultingexperience strongly preferred
Possess strong leadership, diplomatic and motivationalskills including the ability to lead up, across, and down multiple business andtechnology organizations
Proven full Project Lifecycle ownership and solidprevious experience in developing and deploying templates for medium to largesize implementations to ensure predictability and consistency across the Portfolio
Excellent experience in SDLC Methodologies, such asWaterfall, Agile/SCRUM optional
Proven ability to work creatively and analytically in aproblem-solving environment demonstrating teamwork, innovation and excellence
Build and maintain relationships by engaging businessleaders to establish creditability, solve problems, build consensus and achieveobjectives
Excellent leadership, communication (written, verbal,and presentation) and interpersonal skills
Self-motivated, decisive, with the ability to adapt tochange and competing demands
Deep familiarity with Sarbanes-Oxley complianceprocesses, Oracle GRC is a plus
Resource and Project Planning tool experience requiredsuch as Clarity PPM and MS Project
Consulting Experience with Major IT ManagementConsulting Firms preferred
Certification in Project Management PMI, Prince orequivalent is a plus

Senior Service Delivery Project Manager Resume Examples & Samples

6+ years of Service Delivery experience in a telecommunications environment
Extensive knowledge of telecommunication services and order management
Strong understanding of Project management techniques, processes and project scheduling tools
College degree or relevant experience
CAPM, PMP Certification
CCNA, CCENT CCVP and CCNP Certifications

Technical Delivery Project Manager Resume Examples & Samples

Own, track and report project status and manage schedule. Create and maintain project plans. Ensure the timely delivery of all deliverables
Maintain coordination and communication with program management organization and other teams (release managers, integration partners, testers, etc.)
Good technical background and familiarity with application development in the IT services management space
Experience with Microsoft Project, Visio, MS Office tools
Experience with complex and global projects
Very strong analytical skills
B.S. in Computer Science or similar
Experience with SQL and some scripting technologies
PMP certification is a plu

LA Watson Delivery Project Manager Resume Examples & Samples

Lead customer planning and management meetings to define Watson solution & key content. Facilitate regular communication among key stakeholders
Help senior project managers from organization with tools and reports
Manage budget, claim, and capital
Provide regular status reporting to and with key stakeholders against goals, objectives & milestones including financials
Work with client in collaboration with the services solution team to capture the business processes & use cases associated with the customer needs for Watson solution in appropriate tools
Identify any issues and problems that need immediate focus and resolution. Leverage key resources across IBM to resolve issues
Assess the current and ongoing readiness to achieve solution objective utilizing project plans

Change Delivery Project Manager Resume Examples & Samples

Manage any specific projects to them through the project lifecycle to successful implementation
Compliance with project governance and change internal control processes
Mange the full programme of work end to end including the reporting requirements for the client and internal stakeholders when assigned as Change Delivery Manager to specific clients

CIB Global Trade & Loan Products Product Delivery Project Manager VP Resume Examples & Samples

Solid relevant project management work experience – PMP preferred
Treasury Services and Branch Operations experience required
Strong financial planning and analysis skills
In depth strategic understanding of assigned areas of responsibility
Expertise in project management discipline and techniques; experience in delivering end-to-end solutions/programs
Excellent leadership, strategic, organizational, and time management skills
Ability to develop meaningful project metrics (i.e., from MS Project, Tracking & Accounting Tools)
Ability to manage multiple and conflicting priorities
Flexibility to accommodate the requirements of working as part of a global team
Demonstrated ability to manage multiple projects at the same time with focus on implementation and fully accountable to results under tight deadlines. Ability to be flexible, follow tight deadlines, organize and prioritize work
Problem Solving: Capable of objectively reviewing and understanding issues. Tenacious in seeking quick, creative solutions. Has the ability to mobilize internal networks and resources and motivate internal groups to common objectives without having direct control (proven successful project management skills)

Delivery Project Manager, Senior Resume Examples & Samples

Experience with Project management in Information Technology organizations
Experience using Microsoft Project to develop WBS and Project schedules
Project Management Professional (PMP) certified

Senior Delivery Project Manager Resume Examples & Samples

PMI PMP Certified Project Manager desirable
Excellent communications (up / down / peers)
Executive relationship management
Proven track level in business domain & technical conversation
Experienced in day to day project management including staffing, milestones, cost management, and deliverables
Project Issue Management
Weekly Status Reporting and Project Health
Work Order Amendments and general contract administration
Project Knowledge and IP management
The successful candidate will have a BS/BA degree, or equivalent work experience and 8+ years hands-on project management experience with large scale enterprise, global ERP or CRM solutions (such as Dynamics, Oracle, SAP and Lawson, Salesforce.com etc.) in multiple industries
The job will require frequent travel (65% +)

Application Delivery Project Manager Resume Examples & Samples

Project Plan (Weekly) - Maintain detailed work tasks in a Project Plan in MS project
Project Reporting - (Weekly) - Create and Maintain Work Schedule Productivity and Progress Reports(Actuals to ETC, Budget Variance Reports, etc). Create Exception reports to focus on variance and other out of normal conditions
Maintain weekly status report in PM Toolkit
Managing the project through the methodology lifecycle by establishing and maintaining agreements between the customer and the project team
Accountable for ensuring that all methodology related artifacts and documents are completed and updated throughout the life of the project by the project team member responsible for delivering those documents
Responsible for ensuring that the project budget is updated in both ACT and PM Toolkit and that any scope changes affecting budget are identified and managed appropriately
Responsible for monitoring project financials in a weekly Project Tracker spreadsheet that includes Project Actual Costs
Playing a critical communications role by interacting between stakeholder(s) and BA’s, developers and testing personnel (technical domain)
Work with BA’s Developers, QA to determine hours estimations as required to support project business cases, plans, etc
Understanding the software development approach being used and defining how the requirements development will be conducted (i.e. elicitation, analysis, specification and validation)
Responsible for ensuring change control and change management procedures are followed within the project team as they relate to requirements
Understanding the business case and project scope
Ensuring that quality project management standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables
Adhere to Project Gate Reviews as required by the IMT Project Governance Process
Project Manager role with personal accountability for delivering and managing requirements to time and cost for projects typically up to $750k in value and 6 months in duration
Project Manager expected to exhibit a high level of thought leadership skills thus contributing to the success of assigned projects and overall FO&P organization goals
Comfortable dealing with difficult stakeholders and opinionated developers and architects during the development lifecycle
Adept at getting sign off of key deliverables (Charter, requirements, change items, etc) from business stakeholders
Experience of relationships with senior customer staff
10 to 15 years in a corporate IT environment
5 to 10 years experience in Project Management or related technical field (application development, deployment/implementation and infrastructure)
Project Management Professional certified (PMP) designation a plus
Oracle Hyperion experience is a big plus

Watson Delivery Project Manager Resume Examples & Samples

Lead key customer planning and management meetings to define Watson solution & key content. Facilitate regular communication among key stakeholders
Work with client to set goals, objectives and key milestones for solution development & delivery consistent with IBM strategy for Watson
Oversee business controls, security and compliance to achieve audit ready posture

Settlements Delivery / Project Manager Resume Examples & Samples

Familiarity with IBM Mainframe
External Financial messaging systems (SWIFT / Euroclear / CREST)
Agile methodologies

XE Xpps Service Delivery Project Manager Resume Examples & Samples

Manage delivery of the XPPS services to meet SLA standards and delights our internal and external customers
Develop work process with the Channels and XPS business and corporate partners
Proven track record in the delivery of high quality customer service projects
Ability to present to senior management
Strong knowledge of relevant service offers
Knowledge Xerox Office Product environments and solutions
Demonstrable experience of building and sustaining strong relationships at various levels both internally and externally
Relevant Professional qualifications (e.g. ITIL, Lean Six Sigma, PMI)

Senior Delivery Project Manager Resume Examples & Samples

1) Server and storage platforms,
2) Windows / Linux operating systems
3) Networking concepts and high level designs
4) DC Migration / Implementation
5) Lift & Shift
6) Understanding of Ops Metrics
7) Project Management

Delivery / Project Manager Resume Examples & Samples

Project Integration Management: Ensure that project planning, execution and control across multiple projects are properly integrated
Project Communications Management: Provide targeted communication to all stakeholders to ensure clear understanding of dependencies, deliverables and issues and to measure and manage stakeholder expectations. Ensure appropriate project reporting processes are developed and implemented
Change Management: Ensure an effective change management plan is developed including assessment and planning for embedding change in the relevant business areas. Manage the planning and release of change within the organisation to achieve a coordinated rollout of change, ensuring the change capacity of the organisation is not exceeded and the required change is achieved
Knowledge Management: Adhere and contribute to knowledge management objectives and processes. Ensure knowledge harvesting occurs at all appropriate phases of the project
People Leadership (where applicable): Lead and motivate reporting project team members including demonstrating organisational behaviours, coaching/mentoring, performance management, identification of training/development needs etc. to ensure they have the skills and knowledge to perform their role and compliant with external legislation, bank standards and internal operating policies and procedures relevant to their position(s)

Delivery Project Manager Resume Examples & Samples

Lead/manage the efforts of IBM and client employees as well as third-party vendors to ensure that an integrated solution is provided to meet the client needs
Possess expert level knowledge across Project Management methodologies (e.g., agile, waterfall)
Coach and mentor the project team to produce high-quality, on-time, on-budget project deliverables that meet the team's commitments
Assume overall responsibility for cost, schedule and contractual deliverables
A proven track record of leading large, complex, high-risk projects in a client environment
A proven track record of turning troubled projects around
A willingness to travel/work internationally
Experience leading geographically distributed teams
Vendor/business partner management skills
Proven interpersonal, organizational and communication skills (both written and verbal)
Proven presentation skills to C-level executives
Proven negotiation and problem solving skills
The ability to handle stressful situations with perseverance and professionalism
The ability to multitask
Experienced using Project Management (PM) tools and processes (e.g., MS Project)
Proven ability to work with client to set goals, objectives and key milestones for solution development and delivery
Managing the stakeholders to ensure support and timely decision making
Providing the client with a Single Point of Contact for issues that may affect the solution and/or solution delivery
Developing and managing the overall project plan
Managing changes that will impact cost, schedule, scope, or contract terms
Identifying issues and problems that need immediate resolution; leveraging key resources across IBM to resolve issues
Monitoring risk management/mitigation plans and strategies
Providing regular, detailed status reporting to all key stakeholders
Coaching, mentoring and managing a diverse on-site and offshore team
Meeting client expectations measured through client satisfaction surveys and feedback
Managing the project's financials, such that the stated financial goals can be achieved (deviations are identified early, and corrective actions are taken)

Delivery Project Manager Resume Examples & Samples

Manage IT Service Operations and infrastructure Delivery/Management for Mumbai International Airport Pvt Ltd and GVK Hyderabad
Responsible for Managing entire Network, Cabling, VPN, VoIP, Servers, FIDS, IT Security, Data Centers, Hub rooms, Audits etc
Responsible for providing end to end services in accordance with agreed SLAs, contract and procedures
Service Delivery & SLA adherence as per ITIL framework of Incident Management, Problem Management and Change Management
Forecast Cost, manage and control actual cost for the project and ensure expected P&L is met
Review Vendor performance and conduct Vendor meeting on Monthly basis
Manage Customer invoicing and payments with near Zero revenue leakage and impact
Ensure adherence to defined Quality Standards across the processes
Act as an escalation point of contact for all internal teams/functions and align appropriate responsibilities, accountability, and authority and encourage an environment of open communication
Responsible for business stake holder relationship and customer satisfaction scores (CSAT)
Suggest designing of tools, reference manuals, IT policies etc for MIAL
Responsible for solution designing, Project Management & Operations based on business requirement, project financials, ROI, co-coordinating with vendors for solutions, deliveries, commercial negotiations, deployment, SLA negotiation and tracking
Ensure documentation for infrastructure, solution design, solution presentation, IT Policies & Processes is in place and followed
Regular Strategic and Review meetings with vendors and internal business teams
Identify areas of improvement, informing stake holders and driving issues to closure which may impact business
Review Overall productivity, performance and statistical data and take necessary actions
Manage third-party partner and vendor relationships
Ensure timely management reporting (MIS) as required by various stake holders. Maintain effective communication and feedback with internal team/functions and customer
Interact with the client on daily basis and review performance with higher management on monthly basis to determine the level of satisfaction & ascertain areas of potential dissatisfaction and document every detail
Analyze service issues and initiate proactive communication with various functions, stake holders and business units on service issues and challenges

Delivery Project Manager Resume Examples & Samples

Delivery of application development engagements within the constraints of schedule, features/functionality, and budget
Management of the work that must be done in order to deliver an integrated solution usually composed of solutions, services, or a formalized solution offering
Establishment of a strategy of continuous risk and issue identification and management that enables proactive decisions and actions throughout the project life cycle
Creation of an environment to support issue and risk management where the project team has visible, measurable, and repeatable processes for managing these issues and risks
Execution of established policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment
Management of MCS resources, partners and/or customer resources and materials used to complete tasks in a project
Maintenance of the Master Project Plan, Master Project Schedule and SDM deliverables
Staying current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, delivery of the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol
Follows the principles of Microsoft Services Delivery Methodology (SDM) in project delivery Will follow the principles of Microsoft Services Delivery Methodology (SDMPlus) in project delivery
30% travel is estimated, but generally self-agreed with customer
Accountable that all assigned projects are delivered on the date stated on the key ITLC milestone, within the stated budget, and at the stated quality standard
Plans the projects within the program from funding approval to release and deploy, oversees the resources needed to complete project, manages the E2E project to meet the schedule, financial, decision making and risk requirements, manages proposed project changes, and assesses project execution including root cause analysis and post mortem reporting
Development and management of the end to end project schedule, including management of cross stream dependencies, tracking of key activities, deliverables, and milestones, resource allocation analysis, and critical path management with timely decision analysis
Project level risk and issues management, including driving their mitigation and resolution, and escalation management
Formal tracking of scope / requirements changes, facilitation of impact analysis, driving timely decisions around recommendations
Accurate project cost accounting, budget versus forecast reporting and timely decision analysis with options
Development and execution of the communications plan, which includes stakeholder management and exec and project team status reporting
Insures all projects meet all compliance requirements
Develop Role clarity across the stakeholders and team
Contributes to a greater level of orchestration of all groups addressing cross-group business requirements to deliver “One Microsoft” solutions
Ensures that all team members are well-orchestrated and leveraged appropriately throughout requirement articulation, solution development, UAT, and deployment, by communicating the vision and strategy for the project, managing hand-off opportunities, and providing feedback as needed
Anticipates business needs and development barriers and proposing solutions appropriately
Competency in Project Management, Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Strategic Insight
Project Management specific certifications (e.g. PMI or equivalent)
Security clearances is a plus, buy not a requirement
Prior experience in leading a major ERP implementation would be given preference

Agile Delivery Project Manager Resume Examples & Samples

Project Planning and Management – Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects
Team Management – Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; mentoring and developing team members
Product Owner Support – Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
Team building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team

Senior Delivery Project Manager Resume Examples & Samples

Deliver engagements within the constraints of schedule, features/functionality, and budget
Manage the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering
Establish a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle, and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
Execute policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment
Maintain the Master Project Plan
Publish project status reports
Follow the principles of Microsoft Solutions Framework (MSF), Microsoft Operations Framework (MOF), and Microsoft Services Delivery Methodology (MSDM) in project delivery
PMP (via PMI) certification
Demonstrated capability in managing moderately complex IT projects
Strong executive presence and demonstrated ability to build, extend and maintain senior client relationships
Experience managing within the PMI methods and applying standard methodologies to achieve project results
Expertise and proven ability in risk management and mitigation
Proficiency in Microsoft Project
Peripheral knowledge of the capabilities of several of the following technologies: SharePoint, Exchange, Lync, SQL Server, System Center, Windows Server
Peripheral knowledge of IT infrastructure, application development, information systems security, business continuity, disaster recovery

Solutions Delivery Project Manager Resume Examples & Samples

5+ years servicing and/or implementing treasury management products and services
Expert project management skills
Highly developed reasoning and analytical skills
Effective client management and internal/external relationship building skills
Exhibits growing courage and self-confidence in dealing with or escalating project issues
Displays good teamwork skills and potential to develop team leadership skill. Displays flexibility, resilience, and resourcefulness in addressing project issues with guidance and coaching
Competence and expertise in the use of project management methodologies and tools (e.g. Clarity, MS Project, SharePoint repositories, Systems Development Life Cycle (SDLC) if applicable)

WIC Delivery / Project Manager Resume Examples & Samples

Creates and implements project definitions, schedules, budgets, and objectives for medium to large sized projects of moderate complexity. Prepares statements of work for project engagements and monitors performance to ensure that project commitments meet contractual specifications. Determines need for and impact of changes in scope of project and makes recommendation based on determinations. Gains concurrence, approval, and consensus from stakeholders regarding the various project aspects, adjusts accordingly
Identifies appropriate resources and staffs projects. Organizes project team members to ensure communication and understanding of deadlines, assignments and objectives. Acts as the point of contact with client project management
Manages costs, schedules and quality by overseeing project deliverables. Ensures schedule and budget are met. Identifies need for changes and revises within established guidelines/policies as appropriate
Performs ongoing review of project status; identifies project risks. Develops, recommends and implements risk mitigation solutions as approved and as appropriate
Interfaces with team members and stakeholders to anticipate and manage changes to projects such as but not limited to, technical requirements, business requirements and schedule. Determines when additional resources are needed and implements same
Manages mid-level management clients, company management and project team expectations for agreed upon project performance by obtaining and providing project metrics. Recommends and implements changes or alternate paths based upon performance and metrics
Develops and makes presentations that could lead to expanded business opportunities. Participates in proposal efforts and sales calls to enhance opportunities for future business deals with client
Bachelor's degree in business administration, information technology, engineering or related field preferred
Six or more years of project management experience
Experience working with project management methodology such as Catalyst including budget development, project planning, control and assurance methodologies, project management software and finance and accounting concepts and practices
Experience working with productivity and methodology tools that increase project efficiency and effectiveness
Experience working with administrative processes
Experience working with client vision, business objectives, and critical success factors
Good creative, analytical and problem solving skills
Good interpersonal and presentation skills for interacting with team members, clients and company management
Good human relations and leadership skills to train, guide, motivate and mentor the work of project personnel
Basic negotiation skills to participate in new business development opportunities
Skilled in estimating and common project management desktop tools

Delivery Project Manager Resume Examples & Samples

Will apply solid project management and leadership skills and experience in delivering projects on time, within budget, and with high customer satisfaction. The candidate must also have experience managing within the PMI methods
Must have excellent oral and written communication skills in both English and French languages
Must have experience in managing medium to large size teams on site and remote. Experience in managing offshore teams is also preferred
Must demonstrate expertise and proven ability in risk management and mitigation; establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle, and creates an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
Must be capable of collecting, reviewing and publishing project status with regards to resources, schedule, stakeholder management, and features that influence project performance and completion
Will follow the principles of Microsoft Services Delivery Methodology (SDMPlus) in project delivery
Travel will be required!
Canadian government security clearance is an asset, with preference given to candidates with current clearance at a secret level or higher. For candidates who do not have secret clearance, they must be Canadian citizens with ten years residency in Canada for this role
Prior experience in leading major migration (server/desktop) projects would be given preference

Senior Delivery Project Manager Resume Examples & Samples

Opportunity to influence 3-5 Delivery Managers, 30+ Project Managers on regular basis
Opportunity to drive multiyear improvement and industry benchmarking initiatives in Domains
Opportunity to directly interact with senior internal leaders including Domain VPs, SPLs, Chief Architects, SBD and COO LT
Opportunity to directly impact Services bottom-line through reduction in escalations and consequent loss of revenue and/or customer satisfaction

Senior Delivery Project Manager Resume Examples & Samples

Manages the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering
Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
Manages (as mutually agreed) Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project
Maintains the Master Project Plan to include at least: Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule
Works closely with the Microsoft account teams to adjust to changes in customer and market demand
BA or Master’s degree (MBA or equivalent is highly desirable)
PMP (via PMI) certification required
Demonstrated capability in managing large, global, complex projects
Demonstrated capability in developing professional talent
Competency in Analytical Problem Solving, Customer & Partner Relationships, Microsoft Product & Technology Expertise, Project Management, Strategic Insight
Proficiency in Microsoft Project and experience managing within the PMI methods and applying standard methodologies to achieve project results
Proficiency in several of the following technologies: Microsoft Project Server, Microsoft Team Foundation Server (TFS), Microsoft SharePoint, Microsoft SQL Server, Microsoft Business Intelligence Stack (Desktop & Cloud Power BI Tools, SSRS, SSAS, SSIS), Microsoft Virtual Desktop Infrastructure, Microsoft Active Directory, Microsoft System Center (SCSM, SCCM, SCOM) and business continuity and disaster recovery designs/goals
Experience with Infrastructure, Application Development, Agile methodology , Security, Business Continuity and Disaster Recovery, Datacenter Relocation, and Clustering solutions
ITILv3 Foundations and/or MOFv4 Foundations certifications highly preferred

Principal Delivery Project Manager Resume Examples & Samples

Ability to lead the transformation, change and drive ongoing improvements in delivery portfolio
Articulate compelling vision, develop followership systems thinking
Positive disruptor that can view opportunities vs barriers
Influencing stakeholders to achieve impact through collaboration, presence and strong communication skills
Judgment - guiding team with sound decision making through rational, balanced judgment
Customer Focus and Insight
Strategic thinking with the proven capability to contribute and execute a delivery strategy that resulted in quality
Exposure across large services portfolio. Opportunity to impact 50+ Consulting engagements and PFE Services

Senior Delivery Project Manager Resume Examples & Samples

Exposure across large services portfolio. Opportunity to impact 300+ Premier contracts, 50+ Consulting engagements and Enterprise strategy engagements annually
Opportunity to influence 3-5 Delivery Managers, 100+ TAMs and Ems on regular basis
Opportunity to drive multiyear improvement and industry benchmarking initiatives in Area
Opportunity to directly interact with senior internal leaders including Area VPs, SPLs and CDCO LT

Service Delivery Project Manager Resume Examples & Samples

Interact and co-ordinate with customers and other subcontractors and groups
Formulate and manage account development plan in the region and achieve the business targets
Send out reports to customers
Effectively communicate project details to team members and stakeholders
Proactively manage changes in the project, identify potential issues and take actions
Build and develop business relationships vital to the success of the project
Minimum of 10 year business experience in IT industry
A proven, successful track record of delivery management working with Japanese customers
Offshore coordination experience
Airline Industry knowledge

Senior Delivery Project Manager Resume Examples & Samples

Delivers engagements within the constraints of schedule,
Manages the work that must be done in order to deliver an
Maintains the Master Project Plan to include at least
BA or Master’s degree (MBA or equivalent is highly

Product Delivery Project Manager Resume Examples & Samples

A clear focus on managing client assets and delivering strong risk-adjusted returns
More than 1,200 investment professionals providing strategies spanning the full spectrum of asset classes, including equity, fixed income, cash liquidity, currency, real estate, hedge funds and private equity
Leadership positions in the U.S., U.K., Continental Europe, Asia, and Japan
Support senior project managers and engage cross-functional teams across Institutional Client Service, Product teams, Operations, Legal, Compliance, Risk, and Controls to drive the design and implementation of solutions for new Client on-boardings as well as complex change events impacting operating and service models for existing Clients
Develop and implement against project plans, on-boarding checklists, and account set up requirements to ensure timely execution of key deliverables
Issue resolution – undertake effective issue management practice to ensure timely resolution of key roadblocks, escalating where appropriate
Conduct analysis of client and product driven requirements to support recommended solutions for supporting Client accounts
Support the re-engineering and enhancement of existing operational and service models to improve scalability, enhance operational controls, and mitigate business risk
Produce executive communications of initiative progress to key stakeholders to obtain critical decisions and guidance and to ensure transparency of key initiative milestones
3+ years financial services (preferably Asset Management) experience in analyzing and delivering against complex business strategies
Prior experience in Client Service, Operations, or Business Management a plus
Disciplined project management, organization, and execution skills
Experience producing executive communications and presentations
Exceptional critical thinking, analytical, and quantitative skills
Highly collaborative organizational partnership with cross-functional teams
Demonstrated proficiency in MS Office (Excel, PowerPoint, Word)
BA required

Senior Delivery Project Manager Resume Examples & Samples

Networking: Solid understanding of Dedicated & MPLS Data Circuits, VPNs, Firewalls, TCP Ports, F5's, & Troubleshooting network slowdowns and IP port problems
Authorization & Authentication: Active Directory Forests, Active Directory Federation Services, Security Permissions & Authentication, Certificates, Tenants, & Interworking of DNS record types
Mail Migrations 50K+: Exchange, Public Folders, Group Calendars, Delegates, Blackberry, Lotus Notes, GroupWise, LDAP
Minimum of 10 years relevant working experience, including a minimum of 10 years in technology and 5 years leading or managing projects
PMI's PMP Certification, preferred
Solid project management and leadership skills and experience in delivering projects on time, within budget, and with high customer satisfaction
BS/BA degree, or equivalent work experience

Delivery Project Manager Resume Examples & Samples

7-8 years relevant to Project Management
Ready to work in 24*7 environment
Methodical troubleshooting and problem solving skills

Delivery Project Manager Resume Examples & Samples

Excellent Team management & leadership skills
Strong analytical & troubleshooting skills
ITIL Certification

Delivery Project Manager Resume Examples & Samples

Design server and storage infrastructure solutions to address client requirements
Install and configure IBM AIX operating system with logical partitioning technology within enterprise environment
Plan and deploy Virtual I/O Server (VIOS)
Install, configure and test IBM PowerHA / HACMP for highly available business-critical applications
Configure NIM (Network Installation Manager) server & client for remote installation management
Plan, implement and configure SAN and storage solutions
Perform project management tasks for server and storage implementation projects
Maintain high level customer satisfaction

Senior Delivery Project Manager Resume Examples & Samples

BA/BS is highly desirable)
PMP (via PMI) certification required within 6 months
Demonstrated ability to facilitate the architecting of solutions by mapping common customer business problems to reusable end-to-end technology solutions. Demonstrated ability to engage in senior level business and technology decision maker discussions related to agility, business value, and end to end technology projects is also a must

Senior Integrated Delivery Project Manager Resume Examples & Samples

Demonstrated ability to meet project quality, cost and schedule objectives
Proven understanding of the integrated delivery process, including pursuit/bidding phase development
Ability to build project team and effectively delegate key aspects of the project to applicable team members
Strong problem identification/solving skills
Understanding of the design development process for ID pursuits and bids
Knowledgeable in construction means and methods
Effective communication and negotiation skills
Working knowledge of Project Controls (cost, schedule, documentation)
Experience in project estimating and procurement (purchase orders and

Omnichannel Delivery Project Manager Resume Examples & Samples

Work with project stakeholders and team members to identify release objectives and goals. 　
Define overall release schedule and milestones.　
Develop and maintain detailed project work plans (work breakdown structures) for business-team activities.　
Coordinate business-side activities including requirements, prioritization, sprint planning if agile, business line acceptance testing (BLAT), business readiness, and deployment.　
Help manage release scope and sprint planning, if agile.　
Maintain insight into the project Financials.　
Conduct weekly business-line project team meetings.　
Report project status through multiple means/forums.　
Manage issues.　
Five or more years of managerial experience
Five or more years of experience in traditional methods of project management, with two or more years in an Agile or Continuous Improvement delivery model preferred
Clear and accurate verbal and written communication – ability to develop and deliver oral and written presentations to all levels of the project team, including executive management
Demonstrated management and leadership skills

Client Delivery Project Manager Resume Examples & Samples

Develop and implement effective / strategic metrics-based reporting and communication materials for both internal and external stakeholders
Balance between providing oversight of the daily execution of service delivery and client-specific service level delivery with strategic planning necessary to support the continuous growth and expansion of the program
Coordination of activities across organizational lines in an matrix environment
Responsible for ongoing development and refinement of process to streamline and drive program efficiency to continuously deliver on contractual obligations
Work independently, achieve tight deadlines and take initiative on multiple projects
Ability to interact with numerous stakeholders at all levels of the organization
Ability to work in a fast-paced work environment, requiring for the candidate to be self-directed and have the ability to collaborate with other across the organization
Bachelor’s degree in related field or 4 additional years of equivalent work experience
3 years of experience proactively identifying additional data analysis opportunities in order to provide clients with comprehensive view of entire scope of business potential
3 years of client-facing and / or leadership presentation of data and strategy
3 years of experience communicating analysis including trends and strategic opportunities to internal and external audiences
Intermediate level of proficiency with MS Office
Proven strong problem solving skills
Analytical and information gathering skills; ability to evaluate and prioritize extensive detailed data
Data analytics experience
SQL/ Access experience

System Delivery Project Manager, Senior Resume Examples & Samples

12 years of experience with program management for business systems development
5 years of experience in working with the DoD market in a BD, PM, or technical role
5 years of experience with working in the DoD with BD processes, including capture, proposal, client and industry development, competitive bidding, or new business development
Experience with leading $5M annual systems delivery jobs in the DoD
Knowledge of DoD logistics and acquisition functions
Ability to show an established base of client and industry relationships in DoD
Ability to display functional or technical expertise in one or more DoD lines of business or major IT systems and programs

SAP Delivery Project Manager Resume Examples & Samples

Manage SAP primed projects utilizing the SAP Field Services Project Management Methodology
Project Integration Management – The processes required to ensure that the various elements of the project are properly coordinated – consisting of project charter development, preliminary scope statement development, project management plan development, project management plan execution, and integrated change control
Project Scope Management – The processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully – consisting of scope planning, scope definition, creating the work breakdown structure (WBS), scope verification, and scope control
Project Time Management – The processes required to ensure timely completion of the project – consisting of activity definition, activity sequencing, activity resource estimating, activity duration estimating, schedule development, and schedule control
Project Cost Management – The processes required to ensure that the project is completed within the approved budget – consisting of cost estimating, cost budgeting, and cost control
Project Quality Management – The processes required to ensure that the project will satisfy the needs for which it was undertaken – consisting of quality planning, quality assurance, and quality control
Project Human Resource Management – The processes required to make the most effective use of the people involved with the project – consisting of human resource planning and acquiring/developing/managing the project team
Project Communications Management – The processes required to ensure timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of project information – consisting of communications planning, information distribution, performance reporting, and managing stakeholders
Project Risk Management – The processes concerned with identifying, analyzing, and responding to project risk – consisting of risk management planning, risk identification, quantitative risk analysis, qualitative risk analysis, risk response planning, and risk monitoring and control
Participation in Presales and Project scoping activities
3-5 years Project and Program Management, with experience in delivery of professional services, knowledge of SAP solutions, Tools, Architecture, IT functions, Systems Integrators’ Dynamics

Customer Delivery Project Manager Resume Examples & Samples

Bachelor’s degree and/ or equivalent work experience
Ability to effectively negotiate and influence to accomplish objectives in a matrix management environment
Financial Services experience is a plus
Must have excellent oral and written communications skills and the ability to work with all levels of management
Proficiency with Microsoft products, MS Word, MS Excel and MS Power Point
Extremely detail-oriented and ability to prioritize and see Incident Tickets through completion
Able to work in a fast-paced organization and meet deadlines
Ability to multi-task several initiatives concurrently
Financial sector experience preferred
Ability to work collaboratively with internal and external constituents
Superior communications skills
Highly motivated, energetic, extremely personable, comfortable working closely with executive management

Northeast Delivery / Project Manager Resume Examples & Samples

Bachelor's Degree in business or a technology-related field
Project Management Professional (PMP) preferred, not required
Microsoft Certification a plus!

Senior Delivery Project Manager Resume Examples & Samples

Maintains the Master Program Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule
Ten years as primary delivery lead on transformational $5M+ Services engagements. Demonstrated capability in managing large, global, complex implementations from sales through to go live
PMI PMP and SCRUM Master certified
Application Development experience as well as experience working with offshore development organizations
Strong executive presence and demonstrated ability to build, extend and maintain senior client relationships with CIO, CEO and CFO executive steering committee members
Demonstrated ability to lead consulting teams comprising of 10+ senior level domain experts

Service Delivery Project Manager With TS Resume Examples & Samples

Provides technical, administrative, and operational management of assigned project or tasks, including contract and subcontractor management
Supervises assigned staff, including subordinate supervisors
Participates in the development of technical project plans, proposals, reports, and task order and administrative reporting
May also perform high level technical services on assigned tasks
Conducts planning and provides recommendations to client on task workload
Attends customer meetings and may serve as primary client liaison
Interacts with vendors, other agencies, and other client staff on behalf of the client
Coordinates development of deliverables and products
Ensures quality assurance of project deliverables
Maintains current knowledge of relevant technology as assigned
Professional certification (PMP) preferred
8-10 years of related experience, including supervisory experience
Minimum of 6 years experience in an enterprise environment
Proven history of performance excellence in the following areas: Network Operations Center Operations on a 24 X 7 X 365 basis, running shifts using ITIL processes and reporting all incidents
Understands the "why" behind the customer needs and can clearly articulate it to others
Highly organized with the ability to strategically think long term about operational needs and opportunities, while always taking a customer and partner-centric approach
Ability to inspire and work collaboratively with individuals of highly diverse cultures in a global and virtual environment and effectively communicate technical issues in a non-technical manner
Excellent troubleshooting and problem-solving skills
Proven ability to troubleshoot large, complex systems
Possesses strong analytical, organizational, and decision-making skills
Willingness to work flexible schedule in support of a 24x7 team
Highly knowledgeable on service desk and Network Operation Center operations
ITIL Certified or highly familiar with ITIL process and procedures
Skilled in working with Federal customers in highly classified areas
MS Project
EVMS Experience
MCSE
Project Management Experience

Retail Delivery Project Manager Resume Examples & Samples

10 or more years of experience in project management and leadership activities
Served as primary lead on 1-2 medium to large (12+ months) business-led projects over the last 3 years
Partnered with Senior Leaders and project managers to coordinate and sequence delivery across related projects to maximize benefit delivery and reduce risk
Demonstrated capability oversee multiple concurrent projects, providing coaching and assistance to keep project managers and project resources on track and anticipate project delivery challenges
Utilizing approved project methodology and tools, managed projects and project resources from initial concept through final implementation
Leverages detailed understanding of retail mortgage origination and operations and or broker/correspondent origination and operations, mortgage technology, and project management methodologies

Delivery Project Manager Resume Examples & Samples

Work with Corporate Operations Group and Technology senior management in delivering the project in line with the business objectives and the Technology strategic roadmap
Collaborate with the Delivery Centre and front office account management team to ensure that appropriate frameworks, methodologies, processes and tools are used to achieve successful project delivery
Ensures that all required participants (including other divisions / account teams) understand and are committed to their roles and delivery according to plan
Ensure strong communication channels are established and maintained for all participants in the project
Able to identify and resolve risks and issues impacting a project of this size and complexity
Manage project budgets, scope & schedules, identify resource requirements, engage resourcing and track resource plans
Manage the project inter-dependencies, risks, issues, financials, and benefits realisation
Ensure quality standards and a high level of professionalism is maintained at all times whilst ensuring adherence to process and responsibilities as outlined in the project management methodology
Project management: Ability to holistically manage a set of complex technology projects, whilst also driving a structured and robust process
Communication: Effective communication with project stakeholders at Director levels including steering groups
Budget management:Manage budgets for multiple projects and initiatives
Stakeholder engagement: Ability to engage with technology stakeholders on a senior level whilst maintaining the ability to work with SME's on detail

Software Delivery Project Manager Resume Examples & Samples

Responsible for managing low/medium complexity projects
Report progress and risks regularly to management group
Responsible for the implementation of the project execution plan, the monitoring and control of the schedule and coordination with multiple disciplines, vendors and third parties
Gathers and oversees the various technical elements that comprise the work force of the project
Good knowledge and understanding of project execution plan and project procedures
Oversees the administration of the daily activities of the project and of making sure that the project is finished on time and within budget
Acts as the technical liaison between the project and the client
Passionate in SW development projects
Good presentation, oral and written communication skills, including meeting and workshop facilitation experience
Good multitasking
Able to take over responsibility
Good follow up on project issues

Service Delivery Project Manager Resume Examples & Samples

Coordination and completion of projects across various functional areas
Provides subject matter expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, budget management, and other areas of expertise based on established project management techniques
Establishes timelines based on project scope of services
Ensures projects are completed on time and in scope
Monitors and tracks project status using established tools and techniques such as the project tracker, MS Project or other established tools
Collaborates with service line leader on resource assignments and resource leveling
Responsible for project financial performance including creating/establishes project budgets based on statement of work (SOW) requirements, updates project tasks to trigger billing and invoices, approves invoices generated from ERP, reconciles budgets to ensure on track based on SOW
Escalates potential risks and issues identified as appropriate
Maintains ongoing communication with client with routine status reports, team calls, etc
Makes presentations to management on project updates, project cycle, and expected results
Provides explanations and interpretations within area of expertise
Is a critical thinker
Has proven analytical skills
Is able to communicate effectively across roles and levels within the organization
Has experience managing multiple projects at one time
Is able to maintain focus with shifting priorities and direction
Performs effectively in a matrix environment
Has experience and is able to establish credibility and build rapport with clients and internal stakeholders alike
Is adept with Microsoft Project as well as other Office Suite applications (Word, Excel, Visio, PowerPoint)
4 year degree or equivalent experience
Proficient or above in Microsoft Excel, Word, PowerPoint, SharePoint and Visio
Experience managing over 5 projects concurrently
Strong analytical Skills
Self-motivated and driven
Flexible and versatile
Process Improvement focused
Professional services/consulting or healthcare background
Has revenue cycle experience in core areas including: Patient Access, Revenue Integrity, Patient Financial Services, Billing, Vendor Management, etc
Prior experience identifying data trends and issues
Knowledge of Access or SQL and MS Project

Senior Services Delivery Project Manager Resume Examples & Samples

The Sr. PM will work within NA Global Customer Services (GCS) to generate a Statement of Work and use a consultative and financial (P&L) approach to meet the business needs of the customer, while ensuring we are executing repeatable best practices that will enable Axway to meet and/or exceed its targeted revenues and margins
The Sr. PM must develop an understanding of Axway products, technology and services and their relationship to our customer’s business strategies and business needs
The Sr. PM will be responsible for a high-level understanding of all Axway solutions including and beyond their domain (vertical) expertise
The Sr. PM will work with their applicable Service (vertical) Line Director to forecast and manage pipeline opportunities several months in advance of contract execution
The Sr. PM must be a Team Leader: Lead and oversee his/her assigned projects through successful collaboration within the organization such as sales, financial operations, product teams and support managers
The Sr. PM must be a Business Manager: Manage revenue projections, drive profit margins and increase operational efficiency
The Sr. PM must develop and deliver executive level presentations on the business value of the technology and business drivers of our solutions
The Sr. PM must be the key liaison between the Axway direct dales and pre-sales organizations, professional services delivery team, product group and research and development
The Sr. PM will participate in the development and maintenance of a services best practices knowledge base
The Sr. PM will present project monthly review meetings to internal Axway management stakeholders, generate and maintain weekly status reports, manage their projects and the associated labor effort of team members in Clarity and meet and/or exceed projected quarterly and yearly revenue and margin targets
The PM will proactively identify, communicate and manage issues and risks, notifying and/or escalating to the appropriate manager for assistance and resolution (responsible for creation and management of project risk management plans)
The PM will act as central point of contact and owner for all project activities throughout the delivery lifecycle, including production deployment, transition to our Support organization and completion of a formal project closure process
The PM will respectfully challenge or supplement inadequate processes or documentation in need of improvement and demonstrated ability to improve the process and efficiency of the team
The PM will exhibit behaviors indicating a focus on goals, overcoming obstacles with the ability to exhibit respect and promoting teamwork across disciplines and business units (within and outside of the Professional Services Organization)
Safeguard Axway and Axway customer data through compliance with Axway policies and the appropriate use of Axway equipment and facilities
Proven leadership skills and experience managing global large enterprise, externally-facing projects and project teams, comprised of Sr. Architects, Principal Engineers and/or Sr. Consultants
Experience with proven project methodologies and tools including a very in-depth understanding of the Project and Software Development Lifecycle, including waterfall and agile methodologies
Experience with successfully running diverse, cross-functional, concurrently running project teams in geographically distributed locations, using solid problem solving, decision-making and analytical skills. This will include management of risks, issues, dependencies, actions, budget tracking, change control and regular status/financial reporting
Experience tracking project financial and quality metrics, resources allocations and their respective actual billable and non-billable hours, as well as revenue forecasting
Ability to capture minutes, run meetings, publish action items, risks and issues
Proactively identify, communicate and manage issues and risks, notifying and/or escalating to the appropriate manager for assistance and resolution (responsible for creation and management of project risk management plans)
Act as central point of contact and owner for all project activities throughout the delivery lifecycle, including production deployment, transition to our Support organization and completion of a formal project closure process
Knowledge of change control and change management procedures, and the ability to successfully negotiate execution with customers
Experience in facilitating large group meetings and presenting to senior and executive management
Experience in establishing project baselines and tracking compliance and deviations from established baselines
Experience in building and forming the right project team resulting in high levels of engagement, performance and collaboration
Respectfully challenge or supplement inadequate processes or documentation in need of improvement and demonstrated ability to improve the process and efficiency of the team
Experience with coaching/mentoring peers and other resources (technical or business) as appropriate
Exhibits behaviors indicating a focus on goals, overcoming obstacles with the ability to exhibit respect and promoting teamwork across disciplines and business units (within and outside of the Professional Services Organization)
Ability to coordinate and manage the various activities of different Axway business units/disciplines (PSO Delivery, Global Support, Product Services, Cloud, Sales, etc.) in a way that fosters collaboration and facilitates a united “We Are Axway” presentation to the customer
Ability to motivate and inspire team members, both on an individual and team level, with regards to achievement of project or program goals and objectives

Service Delivery Project Manager With TS Resume Examples & Samples

TS/SCI cleared
Must demonstrate familiarity (technical and performance requirements) with existing customer IT systems and segments
Experience with verification and validation activities and DR resolution
Highly organized with the ability to strategically think about operational needs and opportunities, while always taking a customer and partner-centric approach
Excellent troubleshooting and problem-solving skills involving large, complex systems
Possess strong analytical, organizational, and decision-making skills
Willingness to work a flexible schedule in support of a 24x7 operation
SharePoint Design
Microsoft Office Products (Excel, PowerPoint, Project, Word)
Remedy (Service Request and Analytics modules)
Enterprise Management Tools (e.g. BMC) experience
Requirements Management experience

Infrastructure Delivery Project Manager Resume Examples & Samples

Drive all aspects of project management activity, including collaborating and coordinating across various teams and stakeholders
Define work plan, resource needs, timeline, and budget for global programs
Ensure risks and issues are proactively identified and managed
Manage changes that affect scope, schedule and resources
Identify, manage, and control project changes with an integrated and cohesive plan
Manage resources (i.e. capital requirements and human capital, etc.) to complete the program objectives on time, within scope and budget
Plan and execute project communications to ensure stakeholders are involved, expectations are accurately set, managed, and key stakeholders receive adequate communications throughout the project lifecycle
Ensure high customer satisfaction through the management of the overall customer experience
Partner with other project managers to plan, estimate, and deliver projects

Senior Delivery Project Manager Resume Examples & Samples

Manages the work that must be done in-order to deliver an integrated solution usually composed of products, services, or a formalized solution offering
Maintains the Master Project Plan to include at least: The Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule
Stays current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost) and schedule (time) as specified by the established project protocol. In addition, performs the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol
Collects, reviews and publishes project status with regards to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion
Demonstrated capability in managing large, global, complex IT implementations from sales through to go live
Expertise and proven ability in situational/crisis management, risk management and mitigation
Ability to provide direction and collaborate with multiple teams and business units
Strong organizational and communication/presentation skills
Ability to react dynamically and provide thought leadership in challenging incident situations
Ability to present to management and executives as necessary
Degree in Business, Cyber, Computer Science, Psychology, Systems Engineering, or equivalent experience
Minimum of 10 years relevant working experience
Desire to travel 75% within the Americas

Systems Delivery Project Manager Resume Examples & Samples

5+ years of experience with program and project management overseeing teams that provide SDLC support and managing multiple and interrelated projects or tasks
Experience with managing projects, including planning and organization, decision making, problem solving, work delegation, and employee development
Experience with Microsoft Project or Primavera for schedule management and systems development methodologies, including Agile Scrum
Experience with metrics, business process reengineering, business case analysis, electronic workflow, cost estimation, and strategic planning
Experience with VIP and ProPath processes at VA and SDLC development and deployment processes and practices
Experience with managing various contract types, including FFP, T&M, or CP
BS degree in IT, CS, MIS, or Systems Engineering
Experience with working in team environments
Ability to present to large and small groups, including project teams, management, and customers
Ability to be flexible in a changing environment
Possession of excellent presentations and Problem-solving skills
Possession of excellent oral and written communication skills, including the use of Microsoft Office tools
PMP Certification, Information Technology Infrastructure Library (ITIL), V3, Agile, or JIRA Certification

Systems Delivery Project Manager Resume Examples & Samples

5+ years of experience with program or project management, overseeing teams that provide SDLC support and manage multiple and interrelated projects or tasks
Experience with managing projects, including planning and organization, decision
Making, problem solving, work delegation, and employee development
Experience with the use of Microsoft Office tools
Experience with Microsoft Project and Primavera for schedule management and systems development methodologies, including Agile Scrum
Experience in metrics, business process reengineering, business case analysis, electronic workflow, cost estimation, and strategic planning
Experience with VIP or ProPath processes at VA and VA SDLC development and deployment processes and practices
Experience with managing various contract types, including FFP, T&M, and CP
Ability to obtain a security clearance
BS degree in Information Technology, Computer Science, Management Information Systems, or Systems Engineering
Possession of excellent presentation skills to present to large and small groups, including project teams, management, and clients
Possession of excellent Problem-solving skills
Public Trust clearance
PMP, Information Technology Infrastructure Library (ITIL), V3, Agile, or JIRA Certifications

Systems Delivery Project Manager Resume Examples & Samples

PMP Certification, Information Technology Infrastructure Library (ITIL) Certification, V3, Agile Certification, JIRA
Strong presentations skills. Must be able to present to large and small groups including project teams, management andcustomers
Strong Problem-solving skills and a bility to be flexible in a changing environment
VA Clearance

Infrastructure Delivery Project Manager Resume Examples & Samples

Proven experience (5 years+) in IT Infrastructure project management. (preferably including another financial services company)
Proven experience in delivering Infrastructure projects in both an Agile and Waterfall method
Track record of successful project delivery
Breadth of knowledge across the infrastructure technology stack
Experience with & knowledge of information security products, practices and project delivery (highly preferable)
Experience with managing budgets
Delivery and results focused, with the ability to build and manage client / customer relationships
Ability to report to steering committees comprised of senior executives
Demonstrable experience in managing internal and external technology partners
Ability to analyse complex problems in a structured manor whilst under pressure
Desire to build effective working relationships with key business and technology stakeholders
Proven experience in driving appropriate Agile team behaviours and promoting Agile principles, values and techniques within your teams
Flexible and approachable team-worker
Degree level qualification or equivalent (preferable)
PRINCE2 or PMP certification (preferable)
Agile Certifications are beneficial such as AgilePM, Prince2 Agile, SAFe, Scrum Master

Watson Delivery Project Manager Resume Examples & Samples

5 years experience in managing delivery of complex projects with a distributed team
5 years experience in project management of services delivery projectsAt least 2 years experience in project management of complex software development projects
Certified in PMP/PMI
Certified in IBM Senior PM Certification
Certified in IBM Executive PM Certification

Change Delivery Project Manager Resume Examples & Samples

Understanding of Contact Centre Operations/All Channels/Change Management
Ability to assess program or feature impacts on associates and sellers
Experience in readiness, communications and site launch planning
Familiarity with organizational process design
Ability to work cross functionally within and outside of a site
Ability to understand abstract and complex data
Understanding of relational databases a plus

Delivery Project Manager Resume Examples & Samples

Influential, Organised, Time Management, Analytical, Motivator, Planner, Communicator, Negotiator
Social, Problem solver, People management skills, Presentation delivery and Professional Interviewing skills
Strong English skills required in addition to excellent native communication skill are a must
Proven ability to deliver products and business change
Proven ability to manage projects with multiple stakeholders across multiple locations/geographies
Proven ability to analyse and resolve business problems/issues
2+ years’ experience of leading high-profile, complex projects (budgets in excess of €250k)
Project Management certification/ qualification or equivalent

NSI Delivery Project Manager Resume Examples & Samples

O Develop and manage tools and capabilities in support of new services
First-level university degree or equivalent experience; advanced university degree preferred
Typically 6-10 years of related experience in IT/business operations
Typically 5-8 years of project management experience
Quality improvement training required and certification a plus
In-depth knowledge of HP operational processes, industry trends, and customer/partner requirements
In-depth understanding of core HP businesses and the revenue cycle
Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills. Mastery in English and local language as well as other languages as required
Strong business experience in multiple process areas with excellent project management and process development skills; ability to drive process improvements using industry standard quality improvements tools and concepts
Strong project management skills such as planning, execution and implementation
Solid financial and business acumen

Service Delivery Project Manager Resume Examples & Samples

Liaise with customer IS project managers to define requirements, provide status updates and to obtain approval for product acceptance and deployment
Liaise with ME Customer IS Integration Manager to ensure maximum utilisation of DHL Customer IS solutions
Liaise with other internal departments for requirements and completion of IS project deliverables
To coordinate with global/regional/area functions i.e. ME IT Shared Services, IT Services and Customer Integration teams as required to ensure all deployments/upgrades and infrastructure changes are managed on target and with minimal disruption to the business
To manage local vendors and/or suppliers within specified time and budget requirements and where possible utilising DHL Procurement and Global/Regional DHL procurement agreements
To engage vendors (as required and approved by the project board), ensuring project specifications and Service Level Agreements are met
Locally manage the implementation of solutions from the initiation of the project through requirements gathering,
Good knowledge of DHL’s Business methodologies (working experience of Commercial, Services and IT functions would be greatly advantageous)
A dedication to and focus upon servicing and supporting both external and internal customers is absolutely essential
Strong understanding of DHL project management methodology i.e. (PRINCE2 preferred)
Understanding of the role and potential for IT as a business enabler.Proven Project Management track record
Proven ability to manage non-direct reports and virtual project teams to achieve results
Proven ability to work in a multi-cultural multi-functional environment where consensus is critical for success
Customer and end-user focused
Communication skills (English), spoken and written (excellent)
Technical expertise in: DHL’s proprietary core business applications, existing local developments, desktop applications (Microsoft Office, Project, Outlook, Visio)

Delivery Project Manager MEX Resume Examples & Samples

Provide direction and support to project team
Establish and maintain relationships with third parties/vendors
Constantly monitor and report progress of the project to all stakeholders
Project Management certification would be a plus
Fluent in English
Knowledge of both theoretical and practical aspects of project management
Knowledge of project management techniques and tools
Proven experience in people management, strategic planning, risk and change management

CMS Delivery Project Manager Resume Examples & Samples

Lead working group and stakeholder meetings
Manage project plans across multiple regulatory work streams
Drive completion of open items and track appropriately
Track issues and risks and escalate to management in a timely manner
Proactively manage status reporting and KRI for senior management

EUC Delivery Project Manager for Nordics Resume Examples & Samples

Liaise with appointed Dell relationship customers to determine their exact Deployment needs, including Imaging and any other needs for their I.T or end-user project requirements and deployment needs. Meaning to visit customers, presenting all the EUC Deployment capabilities and the EUC offerings portfolio, in order to capture all the customers requirements in term of Hardware integrations and deployment, Imaging integrations and asset management services etc. In addition, determine any other data relevant to the Deployment, meaning the Dell EMC logistics of the roll-out including dates for completion, volumes etc
Liaise with Deployment partner and the customer in relation to field issues. Analyse and communicate to partners and quality team and work to determine root-cause and fastest possible fix, for minimum impact on project roll-out
Proactively manage all transition requirements for customer projects
Identify changes in integration market and any competitive advantage which would be beneficial to incorporate into the EUC service portfolio
A flexible, self-motivated and goal oriented approach
Strong business awareness and customer focus
Excellent communication skills at
Integrity in all business dealings
Diploma/Degree in Engineering or Business or equivalent qualification in an associated field is preferred
5-10 years experience minimum in project management is desirable
Excellent knowledge of P.C architecture and peripherals is essential for End User Computing, including Tablets (but also on Servers)
Intimate knowledge of P.C operating systems, in particular Microsoft Operating Systems and a good knowledge of business deployment/roll out is essential
Excellent communication skills, written, oral and presentation (English, Norwegian/Swedish language as a minimum, potentially Finnish)
Strong interpersonal, analytical and customer facing skills

Delivery Project Manager EUC Resume Examples & Samples

Be a Single Point of Accountability for his End User Computing customer projects
Liaise with appointed Dell relationship customers to determine their exact Deployment needs, including Imaging and any other needs for their IT or end-user project requirements and deployment needs. Meaning to visit customers, presenting all the EUC Deployment capabilities and the EUC offerings portfolio, in order to capture all the customer requirements in term of Hardware integrations and deployment, Imaging integrations and asset management services etc. In addition, determine any other data relevant to the Deployment, meaning the Dell EMC logistics of the roll-out including dates for completion, volumes etc
Liaise directly with engineering Project contacts, ensuring they have a thorough knowledge of the requirements as laid out in the Technical Spec. in conjunction with spec. validation
Ascertain cost and lead time for validated projects and communicate quotation to Sales team
Validate first pass production unit with customer and attain written sign-off to enable mass production
Liaise with Deployment partner and the customer in relation to field issues. Analyze and communicate to partners and quality team and work to determine root-cause and fastest possible fix, for minimum impact on project roll-out
Excellent communication skills, written, oral and presentation (French & English)

Solutions Delivery Project Manager Resume Examples & Samples

In collaboration with the Customer and Solutions Development teams, deliver the intial set of projects to Connected Energy end use customers
Ensure that learning from initial project deployments is incorporated into solution design and product development efforts
Manage the delivery relationships with customers and third party solutions providers
Support the set up of repeatable business processes for solutions delivery and operations
Support the development of an innovative organization to a level that is competitive within 3 years and considered ‘world-class’ within 5 years
Gather and translate ideas related to product deployments and operations, working closely with stakeholders and customers, to feed in to product improvements and new concepts. Being on the interface with customers, gather customer demands and latent needs
Evaluate and resolve technical feasibility, design optimization, and production issues
In collaboration with other team in Connected Energy and Shell Energy, ensure that solutions meet customer expectations and can be brought to market in a repeatable and scalable manner

Delivery Project Manager Resume Examples & Samples

Develop full scale project plans
Assemble and coordinate project staff
Degree in Computer Science (desired)
5 years of minimum of experience of managing large project scale is required
Direct work experience in project management capacity

Delivery Project Manager Carcaan Resume Examples & Samples

Coordinate internal resources and third parties for the flawless execution of projects
Facilitate the definition of project scope, goals and deliverables
Develop a detailed project plan to monitor and track progress

IT Delivery / Project Manager Resume Examples & Samples

Project management and coordination skills
Understand and anticipate technical and business needs
Background/experience in various technologies required (Oracle/Java/Tools/Operating Systems)
Good understanding of software development and release processes is required
Agile/Scrum (JIRA) experience essential
English mandatory, German beneficial

Service Delivery Project Manager Resume Examples & Samples

At least five years’ experience as a project management practitioner
Quick learner with excellent communication and teamwork skills
Leadership and professional maturity under pressure and in demanding situations
Demonstrated ability to interface & influence decisions at the C-level with both internal and external stakeholders
Strong planning, writing and presentation skills
Strong ability to communicate information clearly and effectively both verbally and in writing at all levels of seniority, both formally and informally
Proven ability to prioritize, problem-solve and meet critical deadlines
Ability to work on complex projects with general direction and minimal guidance

Delivery Project Manager / MIJ Resume Examples & Samples

Network Operations
Network and Voice Design
Network Security Operations
Data Center Engineering
Operating Expense Budgeting
Engineering and Operations Leader
MPLS, SD-WAN, VoIP
Security and Internet Solutions
NOC Management

Delivery Project Manager Resume Examples & Samples

Having hands on in Legacy Modernization Projects
Experience to manage Offshore/Onshore based teams
Understanding Non Life Insurance Industry mainly in Claims/Billing area
Good understanding in BI and Backend processing
Knowledge in Insurance Product Like Duck Creek
.Net. ASP .Net, MVC 10 Yrs
Sql Server 10 Yrs
SSIS, SSRS 10 Yrs
Biztalk 6 Yrs
DB2 6 Yrs
Microsoft Power BI 2 Yrs
Neteza 5 Yrs
Project Management 7 Yrs
Biztalk 5-6 Yrs
Netezza 5 Yrs

Power Delivery Project Manager Resume Examples & Samples

Promote company culture and manage internal and external relationships
Manages status reporting, invoicing, accounts receivable and unbilled for each project
Collaborate with project design teams
Provide leadership and mentoring to the project team
Develop & maintain schedules, lead/participate in green sheet meetings with project teams, oversee budgets, participate in proposal preparation, take leading role in client relationships
Work primarily with Power Delivery, but may also interface with Environmental, PCI and PTE, based on the nature of any particular project
This position will primarily have local travel to regional clients
Demonstrated Project Management skills should include CPM scheduling, budget and cost analysis, managing project teams, as well as proposal writing, client marketing, and project presentations
Bachelor’s degree from an accredited University required-engineering, engineering management, or construction management discipline OR 10+ years of professional experience in the electric power and communications industry
Five to ten (5-10) years applicable industry experience
Three (3) + relevant project management experience
Relevant experience includes small- to medium-scale project management, and/or project lead engineering experience on projects
Knowledge and experience with project management processes and tools required
General understanding of transmission systems required
Proficiency with financial analysis tools in a utility setting required
Bachelor’s degree from an accredited University required-engineering, engineering management, or construction management discipline preferred
Seven (7) + years of project management experience preferred
PE registration is desired
A Project Management Professional (PMP) certification is preferred
Experience in project management controls area preferred

Service Delivery Project Manager Resume Examples & Samples

Responsible for the delivery of services for enterprise client within contractual commitments
Development, maintenance and execution of project delivery plans and managing partners to project timelines
Act as single point of contact to customer for status and reporting on post implementation service requests and orders
Ensure customers receive world-class care and execution for the delivery and management of services
Optimize business outcomes, including managed solutions operations for communications, network, IT and security, and outsourced solutions
Ensure client solutions are supportable within Company’s framework of services and SLA agreements
Review of RFP/RFI or other contract related documents and participation in the solution development
Demonstrate clear and consistent ownership and accountability for the delivery of projects as represented in the Statement of Work, including, but not limited to
Requirements development and scope management
Project schedule development, management and tracking
Resource management and time tracking
Project financial management and tracking
Project risk management
Project issue management
Project communication / reporting management
Implement service/process improvement plans to follow a continuous improvement methodology
Develops project plans and matrix manages all internal and external client partners
Ensure resources are organized and managed efficiently to deliver services to the client
Ensure all contracted deliverables are complete
Prepare and deliver service reviews with client
Oversight over new and ongoing projects and provide project communication to the client
Manage orders from inception to delivery and ensure timely status provided to client
Perform risk mitigation to ensure minimal impact to service delivery and milestone execution
Ensure contract documents accurately reflect Verizon capabilities
Assessment of service delivery and steady state resource level and cost estimation for business case modeling

Omnichannel Delivery Project Manager Resume Examples & Samples

Work with our business and technology partners to document scope and success criteria for the project
Ensure proper staff is in place to support the project
Work with project stakeholders and team members to identify objectives and goals
Define overall schedule and milestones
Coordinate business-side activities including requirements, prioritization, backlog grooming, business line acceptance testing (BLAT), business readiness, and deployment
Report project status through multiple means/forums
Experience in Financial Services (Teller and/or Document Imaging) a plus

Solutions Delivery Project Manager Resume Examples & Samples

Must possess at least 3 years of experience leading custom application development projects and/or managing BAU enhancements
Experience in Agile methodology strongly preferred
Must possess at least 3 years of practical experience in business process re-engineering
Must possess at least 5 years of experience in eliciting and documenting business requirements
Consulting and/or lending experience preferred
Must be able to quickly grasp the strategic direction and translate the same into tactical short- and long-term implementation plans
Proactively engages with stakeholders to identify and propose solutions to business challenges
Excellent writing and reporting skills in order to transform conversations into documented business processes
Must be able to quickly forge effective working relationships with a variety of personalities
Quick learner who is able to manage multiple, and sometimes fluid, priorities
Strong attention to detail, self-starter, organized
Strives for excellence
Provides extraordinary service to internal clients
Furthers the First Republic Bank culture and values

ICT Technical Delivery Project Manager Resume Examples & Samples

Coordination of live projects across Planning and Building Control, Reg Services, Highways and Strategic Planning
Overseeing the commitment status reporting and sign off with the client
Generation of communications strategy across the services and to the client
Developing and maintaining good stakeholder relationships with Service Directors and the client
Coordinating the development of future projects. This will include assessing demand for projects and identifying funding sources
Maintaining the Transformation Teams cost tracker and liaison with Finance
Demonstrate a detailed understanding of the core functionality of leading public sector Asset Management and Regulatory IT platforms such as EXOR and Uniform
Experience of leading a large public sector web refresh to include a complete site rewrite and redesign using the latest website enhancements to maximise the citizens online experience thus allowing more of Barnet’s citizens to seamlessly find, apply and pay for Re’s services online
Has significant experience of managing large ICT and transformation projects and programmes involving public sector sources
Has experience of coordinating teams of staff across a range of different projects
Project/Programme management background
High degree of technically proficiency across all ICT systems and applications
Should be experienced in the management of complex projects and programmes with significant budgets and a range of partners
Can demonstrate an ability to coordinate a number of different projects simultaneously
Is flexible and adaptable under pressure
Is thorough and sees projects through to their conclusion
Is able to work with a diverse range of partners and comfortable working with senior executives
Is politic and diplomatic in their relationships with key stakeholders

Senior Client Delivery Project Manager Resume Examples & Samples

Proven ability to lead and manage multiple Clients’ projects and/or programs and execute the scope of services outlined
Provides leadership and mentoring to PMs and Associate PMs via direct oversight for delivery and execution
Oversees the cross functional team in a dynamic environment to ensure high quality deliverables are on- time and within budget through effective resource management
Full accountability for the management of project timelines, budget and milestones for a variety of projects
Serves as the primary Client contact responsible for providing the Client and management project activity status via timelines, status reports and effective communication
Provides continuous reports, data, status updates across programs and project to demonstrate operational success
Responsible for building and maintaining project timelines and plans
Leads Client and internal status meetings and updates
Responsible for risk assessment, contingency planning and appropriate escalation of issues
Supports Client during user acceptance testing cycle and via ongoing product training as needed
Negotiates and manages Client expectations, scope of work and change orders as needed
Documents and resolves problems in a timely manner
Manages assigned project resources on an ongoing basis
Anticipates Client needs by understanding challenges and goals of the implementation process
Supports operational growth and infrastructure development by optimizing processes, policies and methods through experience and critical assessment/analysis of project delivery
Understands the product software and its intended use to guide the Client through the adoption and onboarding process
Maintains a consistently high level of Client satisfaction; raises and addresses issues proactively, and supports the Client expectations and goals while keeping the business in mind
Proven ability to manage multiple projects and priorities with success
Independent and action driven with strong critical thinking and problem solving skills
Strong verbal, written and effective communication skills
Exceptional time management, planning and organizational skills
Building Timelines, Developing Budgets, Coaching, Supervision, Staffing, Project Management, Management Proficiency, Process Improvement, Tracking Budget Expenses, Self-Development, Planning, Performance Management
Strong computer skills and presentation skills
Strong MS Office suite, Word, Excel and PowerPoint skills
Experienced with MS Project, project development and management
7years in a project management or similar role leading multifunctional teams in a clinical trial/research, data management/EDC and/or software technology development disciplines. ERP system exposure, knowledge or background is highly desirable
Proven clinical trial Data Management and/or Project Management experience
Knowledge of clinical trial execution and Client/CRO budgeting and contracting process with investigators
Understanding of Electronic data capture and/or other relevant data systems
Prior or current experience in utilization or implementation of clinical trial systems or software is preferable
Knowledge of accounting and/or financial management or implementation of a financial system a plus

Vbu-development Delivery Project Manager Resume Examples & Samples

Minimum 5 years experience as a project manager with complex project deliverables in a multi-disciplinary, global environment
Thorough knowledge (minimum 7-8 years) in Clinical Operations, Services or Process Management
Demonstrated (leadership) skills in successfully working in matrix teams, influencing outcomes and driving key project decisions
Proven ability to clearly and concisely communicate and present key information objectively and collaborate effectively with management
Proven ability to work effectively and diplomatically in conflict situations
Strategic problem solving
Financial acumen to understand and drive decisions based on global planning
Decision-making within a cross-functional and cross-cultural, global team structure
Flexibility, tolerance and diplomacy to best manage change and differing opinions
Highly effective communications skills – written and verbal
Management of multiple tasks of varied complexity simultaneously
Effective negotiation and positive influencing abilities
Highly effective presentation skills – create and deliver presentations with appropriate messaging and focused recommendations
Microsoft Project Professional, SharePoint, Excel, PowerPoint & Word
May work on the computer for several hours at a time
LI-TC2-EUR

Delivery Project Manager Resume Examples & Samples

Leads low to medium complexity work stream including budget management (as defined by scope, complexity, and scale) on a project under the direction of a more senior Lead. May include leading a project of over 15,000 man hours in scale
Manage the project from scoping and requirements through deployment for an end-to-end project or specific area of a project (e.g. build or test)
Escalate issues to management which cannot be resolved at the program/project level
Ensure resolution of cross segment/team project issues, risks, and/or conflicts and stakeholders clearly understanding on what risks will or will not be mitigated
Report and manage overall project/release status back to the project sponsor and stakeholders
Take responsibility for end-to-end solution delivery, ensuring timely delivery of high quality project deliverables through effective team communications and focus on quality including but not limited to all change requests
Ensure that the project team follows all quality assurance processes, including periodic reviews and transitions
Mentor and provide guidance to project resources to continually improve program/project productivity. Drive/evaluate estimates by deliverable and work with teams to optimize and reduce overall estimates
Proactively assign work and provide instructions, advice and technical/business leadership and guidance to project staff; review work in progress in a timely manner and assess completed work for accuracy, required results and quality
Determine needed deliverables, high level approach, project profile, responsible teams, overall project schedule/timeline, critical path by deliverable, productivity improvements, overall risks and planning assumptions using Accenture Delivery Methods (ADM) as required

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