Installation Coordinator Resume Samples

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M Lebsack

Mac

Lebsack

661 Funk Creek

Dallas

+1 (555) 681 1564

661 Funk Creek

Dallas

Phone

p +1 (555) 681 1564

Experience Experience

New York, NY

Installation Coordinator

New York, NY

Weissnat, Stracke and Schuster

New York, NY

Installation Coordinator

Identifies areas of improvement that will eliminate waste, improve productivity while supporting safe work practices
Keeps Sales Managers, Account Managers and Implementation Management informed of account definition and installation activity
Assists the Operations Manager in organizing work for assigned projects
Identify and implement process performance improvements and standardization pertaining to department procedures and workflow
Provide all paperwork for jobs from Compass and get all packets/ files ready
Manage orders in BT workflow systems
Work closely with internal departments including estimating, construction management, HR and field supervisors

Phoenix, AZ

Employer Installation Coordinator

Phoenix, AZ

White LLC

Phoenix, AZ

Employer Installation Coordinator

Reconciling eligibility discrepancies, analyzing transactional data and submitting retroactive eligibility changes
Working with underwriters and brokers and do the full enrollment process from inquiries to quotes
Responding to member eligibility or group questions and verify enrollment status
Loading new member or group data into the enrollment database and update the database with changes
Working with various types of member correspondence
Updates and maintains COBRA Customer Information Database (CCID) on a timely basis to reflect customer and outside carrier information, and special procedures
Review and post COBRA payments received to determine whether payments were mailed within federal time guidelines, whether payments are the correct amount, if someone failed to pay, if it’s an NSF, if grace periods apply, and if under legal guidelines there is a significant payment variance

present

Chicago, IL

Installation Coordinator, National Accounts

Chicago, IL

Gislason, Parker and Hills

present

Chicago, IL

Installation Coordinator, National Accounts

present

Using the installation management tools, provide clear and accurate communication
Ensure that all new installations booked through the NASC are clearly represented in the backlog
Regularly review the installation backlog of assigned customer(s)
Maintain regular contact with respective National Account Manager, assigned customer, and the SSO Field Organization
Ensure general information and project status is documented
Maintain all customer driven changes within the Installation Coordination System
Obtain necessary change order documentation from National Account Manager and Customer

Education Education

Bachelor’s Degree in Project Management

Georgia Southern University

Bachelor’s Degree in Project Management

Skills Skills

Excellent written and verbal communication skills with an ability to represent the company and project team in a professional manner
Proficiency with Microsoft Office and the ability to learn new software
Excellent attention to detail
Strong working knowledge of Microsoft Office products such as
Strong attention to detail
Thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
Excellent written and verbal communication skills with great telephone manners
Knowledge of existing Installation Coordination processes
Excellent organizational skills for document filing, tracking and recording
Able to balance multiple, shifting priorities

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Installation Coordinator Resume Examples & Samples

Effectively communicate and build strong relationships with customers, installation engineers and managers
Preparation of programmes and schedules
Effectively negotiate with suppliers and coordinate the delivery of material and equipment
Coordinate the manpower planning of a team of engineers
Produce fast and accurate information for engineers and customers
Monitor the progress of installations to ensure they are working to schedule and minimise downtime
Ensure all installation information is available, complete and up to date
Assist with the scheduling of sub-contractors

Installation Coordinator Resume Examples & Samples

Two to four years of experience in a customer service position
Thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
Strong telephone and interpersonal skills
Good problem-solving and negotiation skills
Ability to handle difficult customer calls
Effective selling, cross selling, and referral skills
Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service

Installation Coordinator Resume Examples & Samples

Assists the Security Install Supervisor in organizing work for specific assigned projects
Acts as liaison with subcontractors in expediting drawings and related information
Coordinates technician parts requisitions and follows up on parts pending
Assigns and coordinates the install technicians
Completes weekly technician inventory reconciliation
Responds to Inbound customer calls to branch and provides quality service to customers
Provides Time and Material quotes
Acts as liaison between Customers, Service, Installation, and Management
Makes all required calls to the customer to establish job-site readiness, and works with client and technician to facilitate superior product/service delivery
Performs shipping/receiving and stages jobs as required
Follows up on Employee Health & Safety documents
Excellent written and verbal communication skills with an ability to represent the company and project team in a professional manner
Must be physically capable to lift up to 20 kg unaided, and work on stepladders

Employer Installation Coordinator Resume Examples & Samples

Loading new member or group data into the enrollment database and update the database with changes
Responding to member eligibility or group questions and verify enrollment status
Working with various types of member correspondence
Reconciling eligibility discrepancies, analyzing transactional data and submitting retroactive eligibility changes
Inventory control of member and group transactions
Working with underwriters and brokers and do the full enrollment process from inquiries to quotes
Perform in-depth analysis and accurate loading of contracts, pricing, and benefits. Identify any problem areas and design method of resolution
Effectively perform multiple projects. Complete approved projects and meet appropriate deadlines
Use appropriate forms and guidelines for all processes to accurately track departmental and/or system maintenance
Perform duties within the department standards for production and quality
Perform all job functions with a high degree of discretion and confidentiality in compliance with Federal, Company and Departmental confidentiality guidelines
Some work is completed without established procedures
Supervision/guidance is required for higher level tasks
Experience with Healthcare Claims Processing Terminology (i.e. analyzing, loading of contracts, troubleshooting claims)
Knowledge of CPT Codes
Undergraduate Degree or Higher

Employer Installation Coordinator Resume Examples & Samples

Answers inbound calls from customers and participants to answer and resolve COBRA administration questions
Analyzes COBRA Action Forms, to verify that the form was received and also processed within the legal time guidelines, insures that the event is a COBRA qualifying event, and coverage information is correct
Review and post COBRA payments received to determine whether payments were mailed within federal time guidelines, whether payments are the correct amount, if someone failed to pay, if it’s an NSF, if grace periods apply, and if under legal guidelines there is a significant payment variance
Process new hire letters within current federal time guidelines, for those customers who elect this service
Determines the Flex Spending premium based on annual contribution amount and contributions paid to date
Updates and maintains COBRA Customer Information Database (CCID) on a timely basis to reflect customer and outside carrier information, and special procedures
Answers, responds and tracks all emails, faxes and other communications from customers, brokers, outside carriers, and other departments on a timely basis
Prepares monthly activity reports for customers, in a timely manner. Responsible to identify any customization necessary in benefit plans or reporting
Interfaces COBRA payment updates with other carriers to ensure continuation of coverage
Assist with preparing and or associating FileNet documents
Backup their team members on their assigned tasks including emails
Be a member of the COBRA unit procedure committee
Acts as a resource by providing departments within the company with a thorough understanding of the COBRA process
Good Organizational Skills
Works well with numbers
Ability to work well with others
Good Verbal and written skills
Willingness to learn and take on new responsibilities

Provider Installation Coordinator Resume Examples & Samples

Apply knowledge/skills to activities that often vary from day to day
Demonstrate a moderate level of knowledge and skills in own function
Respond to routine or standard requests
Work with others as part of a team
1+ years’ customer service or client service experience, preferably within an office setting
Strong interpersonal and oral communication skills including telephone etiquette
Strong organizational skills, ability to prioritize and meet deadlines from multi-staff members within the department
At least a basic level of proficiency with MS Office, particularly Excel and Word
Previous experience in managed care or medical insurance experience, specifically in credentialing providers, working in provider relations, medical billing or quality management
Medical claims experience

Employer Installation Coordinator Resume Examples & Samples

Perform in-depth analysis and accurate loading of contracts, pricing, and benefit schedules
Identify any problem areas and design method of resolution
Effectively perform multiple projects
Complete approved projects and meet appropriate deadlines
2 + years of Claims Processing experience

Installation Coordinator Resume Examples & Samples

Bachelor's degree (B. A./B.S.) from four-year college or university in business administration, management, or engineering, and 8+ years years of experience
Excellent time management, scheduling, and coordination skills
Experience working with SPAWAR PEO Integrated Data Environment and Repository (SPIDER)
Familiarity with Key Management and EKMS

Installation Coordinator Chicago Resume Examples & Samples

Unloads delivery trucks upon arrival at the branch warehouse. Stages materials for each job according to installation date
Takes calls from installers and order JIP parts as well as other stock inventory
Makes occasional service calls for repairs and installations. Will also complete measures as needed
Participates in quarterly inventory

Installation Coordinator, National Accounts Resume Examples & Samples

Using the installation management tools, provide clear and accurate communication
Ensure that all new installations booked through the NASC are clearly represented in the backlog
Comply with all requirements for information including, but not limited to, various installation milestones, supervisory coding, estimated closed date, customer due date, and permit information
Regularly review the installation backlog of assigned customer(s)
Maintain regular contact with respective National Account Manager, assigned customer, and the SSO Field Organization
When requested by the National Account Manager, participate in conference calls as required
Ensure general information and project status is documented
Maintain all customer driven changes within the Installation Coordination System
Obtain necessary change order documentation from National Account Manager and Customer
Obtain required completion forms to close the job in ADMIN and the Installation Coordination System
Provide weekly customer reports via the Installation Coordination System
Ensure completion and accuracy of administrative paperwork
Ensure Installation Coordination System (ICS) record is updated immediately with records of all communication between Installation Coordinator and all internal and external customers
Maintain an organized work space and filing system
Act as the conduit between Field Organization, National Account Manager, Customer, and Project Management Group to resolve installation issues
Conduct Customer Satisfaction Survey upon completion of installation(s) to ensure customer expectations for on-time delivery
Two (2) years of customer service experience with a focus on affecting change
Two plus (2+) years experience as a coordinator or within a coordinator role, a plus
Functional personal computer skills: Excel, Word, Access, Outlook, PowerPoint
General knowledge of security system hardware (BA, FA, CCTV, Card Access) is a plus

Installation Coordinator Resume Examples & Samples

Ensures installation Service Requests are handled during active shift
Takes ownership and remotely manages the installation delivery of the customer’s hardware installation order
Follows the Installation Process for different products sets
Uses Service Request quality guidelines when updating and managing Service Requests
Creates installation tasks for dispatchers to assign appropriate and available field delivery resources
Monitors specific queues for: unassigned, route failures and exception SRs, routing or assigning as necessary
Responds quickly to customer requests on assigned Installation Service Requests
Communicates effectively with the customer and Oracle staff during the lifecycle of the installation both written and speech
Contributes to continuous process improvement initiatives
Reacts quickly and effectively to system or process issues by contacting responsible technical contacts or escalating within and across Line of Business
Maintains knowledge of current Oracle business flows
Operates in line with Global Systems Customer Service business processes, procedures, metrics and SLAs
Manages Installation queues and SRs to provide the highest level of customer service within standard support guidelines
Able to use and adapt to a variety of toolsets and processes to carry out role
4+ years work experience within customer support experience in a technical environment
Assertive and proactive experience when dealing with internal/external customers
Experience and local understanding of location geography
Experience of managing complex project work – some project management experience is highly desirable

Installation Coordinator Resume Examples & Samples

Ensure installations are put in a timely manner by identifying installer (Field Technician or subcontractor), coordinating installs with Installer and customers, ensuring that all required components are at the job site on time, issuing purchase orders and completing required paperwork
Work closely with the Manager to ensure post installation issues are proactively identified and addressed
Ensure all details and contacts with customers and subcontractor installers are neatly and thoroughly documented
If appropriate, negotiate price of installation to ensure best price possible
Research technical problems and find solutions relative to the units, vehicles and network
Partner with Sales on any deals that are not moving to complete installation
Ensure tracking unit installation counts properly reflect the installations scheduled and completed
1 to 3 years experience in customer- facing role

Project Installation Coordinator Resume Examples & Samples

Serves as the operational point of contact for customers at the outlet level for Food Service project activity
Generates equipment orders or work orders for volume generating or equipment placement activities for chain and national account projects
Sources and orders equipment and parts needed
Schedules the activity with the customer and confirms outlet readiness to avoid wasted trips and reduce travel and labor costs
Performs customer close out calls to ensure activity is complete and the customer is satisfied
Resolves issues and exceptions within the order management process, and follows up with the customer at the outlet level, COM and appropriate Sales Support stakeholders
Create and maintain partnerships with customers, clients or third party service providers (e.g., service/installation agents, distributors) by establishing common goals, objectives and performance target requirements in order to improve mechanical service and installations for customers
Troubleshoot equipment issues (e.g., beverage vending, dispensing) via telephone in order to minimize customer down time and service cost
2 years in Customer facing role
Manage customer issues, analyzing opportunities and providing system and process solutions that meet or exceed customer expectations. Proven record of successful customer relationship skills
Sales/sales support
Operations/logistics
The ability to process multiple types of information, perform multiple tasks simultaneously, and/or make judgments about moving from one task to another based on their importance
Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals
Focuses on the critical few objectives that add the most value and channels own and others' energy to consistently deliver results that meet or exceed expectations
Relentlessly seeks, shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others
Ability to access, analyze and utilize information in a manner that adds value to the organization
Ability to propose system enhancements based on business needs

Installation Coordinator Resume Examples & Samples

BA/BS or evidence of exceptional ability
2-3 years experience in electrical, construction, or solar estimation or installation
Previous experience working in stock control and logistics

Installation Coordinator Resume Examples & Samples

Previous experience in the installation and support of mobile fleet electronics ( e.g. mobile radio / AVL solutions)
Experience with Windows applications, hardware and software products
Ability to fully understand, repeat and document problems to assist the engineering team
Flexibility and ability to understand/learn new languages, technologies and tools
Methodical diagnostic skills
Willingness to take ownership, be held accountable and achieve a good outcome for all stakeholders

Installation Coordinator Resume Examples & Samples

Experience with the SAP SM Module preferred
Experience with SalesForce.com and ServiceMax Module preferred
Command of MS Office and Excel
In-vehicle installation and troubleshooting experience is a plus
Strong problem solving skills and a willingness to delve deeply into complex issues
Ability to focus and prioritize in a high stress environment
Very strong communication skills (written and verbal)
Ability to collaborate with cross-functional departments
Self-motivated with a strong desire to learn
Presents a positive attitude
Ability to develop strong working relationships with customers and co-workers

Installation Coordinator Resume Examples & Samples

Provide all paperwork for jobs from Compass and get all packets/ files ready
Provide welcome call to Customer within 48 hours of job being received
Schedule welcome calls and pre-installation calls
Advise sales rep via IBT email of the start date – if the date changes IBT email to rep providing update
Daily updates to IBT and Labor Scheduler
Update IBT when job is “touched” (calls, orders, follow-up, etc)
Moved jobs daily into the labor scheduler
Closeout National Account Jobs and process any jobs for cancellation
Contact Sales reps to get additional information as required

Installation Coordinator With Spanish & English for Hewlett Packard Enterprise Account Resume Examples & Samples

Entitle customer requests submitted via the call center
Ensure data validity and completeness
Cross check that no installation service is missing for a product in the order
Help IPM manage services sold via hp partners (Wholesaler, and reseller) as stock orders
Identify & retrieve appropriate Service Delivery Guide (SDG)
Retrieve and monitor system delivery date
Set the installation date as per SLA
Monitor case delivery and take necessary actions to ensure timely completion
Get System Installation Report (SIR) signed by Customer and communicate it to the appropriate organization
Good English skills
Previous technical experience will be considered as an advantage
Ability to operate well in a multicultural environment
Good knowledge of MS office suite: Outlook, Word, Excel

Installation Coordinator Resume Examples & Samples

End to end responsibility of delivering complex infrastructure products and services in the EMEA region for BT customers
Coordinate with virtual teams and suppliers, driving actions and implementation
Single point of contact for the end customer
Proactive jeopardy management and delivery against target lead times, manage escalations
Coordinate installation activities on the end-customer sites
Fluent English and Russian knowledge required
Customer Focused behaviour
Drive for performance and results
Confident approach tasks and responsibilities
Can do attitude and open for initiatives

Installation Coordinator Resume Examples & Samples

Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions
Coordinates product pre-installation process through communication with customer IT/clinical personnel and Invivo sales team to ensure timely completion of technical and clinical installation prerequisites. Planning field installations, assign field personnel, obtaining software license and management of administrative activities required for regulatory compliance
Performs, as an experienced skilled worker, non-repetitive Customer Service support tasks that are mostly stated in general terms and that require own interpretation and some consultation from (senior) colleagues involved
Harmonizes clinical application training, allocate applications personnel, and management of administrative activities required for regulatory compliance
Gathers additional information and chooses from different possibilities HOW to best carry out the assignment, adapting known solutions based on experience and basic analysis
Operates pretty autonomously within existing procedures, methods and techniques that however need to be adapted because they are not fully sufficient to give direction on critical points
This position requires the management of conflicting priorities, excellent communication skills, and the ability to resolve issues quickly, based on limited information. Time pressure is quite high in this position, as poor planning of scheduling can result in cancellation of revenue recognition
Schedules and coordinates customer/sales team request for additional applications training
Duration of assignments is typically a few weeks. Acts as a senior towards colleague skilled workers
Associate degree in project management and/or computer information systems or equivalent experience, preferred
3 years experience in a customer support role with technical products
Familiarity with diagnostic imaging equipment
Excellent organizational skills and the ability to effectively manage multiple priorities and determine best course of action for each situation while meeting deadlines and accurate and timely completion of all documentation and KPI’s
Experience with Salesforce.com, Microsoft operating systems, word processing knowledge including Word, spreadsheet applications in Excel, and data base applications
Ability to work autonomously with minimal instruction

Installation Coordinator Resume Examples & Samples

Manage install schedule ensuring that it is constantly up to date, including all install and install activity dates, resource assignments and times when resources are not able to travel
Contact dealers that have purchased post installation training to assign dates / times and resources
Review and audit travel and implementation schedules for accuracy
Other duties as required or assigned

Provider Installation Coordinator Resume Examples & Samples

2+ years of work experience in a corporate setting
1+ years of managed care or medical insurance experience, specifically in credentialing providers, working in provider relations, medical billing or quality management
1+ years managed care claims experience
Intermediate proficiency with MS Excel and Word

Installation Coordinator Resume Examples & Samples

Work closely with internal departments including estimating, construction management, HR and field supervisors
Identifies areas of improvement that will eliminate waste, improve productivity while supporting safe work practices
May conduct and assist in maintaining training to new associates, establish professional working relationship with new associates to ensure success of the team and individual contributions as well as training and mentoring of tenured employees
Responsible for assigning manpower for project as communicated from the field supervisor or project manager
Will adhere to systems and process for efficient departmental and interdepartmental operation including SOPs
Maintain evaluation files, notify supervisors/leads to evaluate individuals, schedule evaluations with department manager and update HR files
Review/approve all Installation crew (non-supervisor/lead) employees’ expense reports and vacation requests
Maintain accurate vacation requests on weekly schedule to ensure travel arrangements are made around time away
Coordinate travel (tickets) plans for installation personnel. Maintain all travel documentation (passenger profiles, frequent flyer numbers, credit card info.). Work closely with Fox Travel to monitor travel expenses
Maintain continuity logs for Installation crew for weld certifications
Work closely with subcontractors. Maintain subcontractors’ documentation (Certificates of Insurance, subcontractor agreements and rate sheets). Review subcontractors’ timecards and approve invoices
Available by cell phone and/or text 24 hours/7 days a week to answer travel questions, concerns and emergencies
Coordinate Annual Safety meeting for Installation crew (meeting location, travel, hotel, and food). Work close with Safety Director to ensure optimal learning experience for Installation
Responsible for maintaining the weekly schedule with help from the Construction Manager, Installation Project managers and Installation supervisors. Sending weekly schedule notification to all Installation employees (via email)
Responsible for supplemental forms at the customer’s request. (examples: Drug screens, welding certification documentation)
Work with Coca-Cola to maintain documentation; request background and drug screening through TrueScreen. Maintain all Coca-Cola PIAP files for the company
Interview all Installation crew candidates who do not have experience and extend offers
Document employee attendance records
Maintain accurate contact information for all Install employees
Responsible for new installation employee orientation
Performs Duties as assigned by Installation Division Manager

Installation Coordinator Resume Examples & Samples

This position requires the management of conflicting priorities, excellent customer communication and interfacing skills, and the ability to resolve issues quickly, based on limited information. This position often has deadline constraints
Coordinates product pre-installation process through communication with customer IT/clinical personnel and Invivo sales team to ensure timely completion of technical and clinical installation prerequisites. Planning field installations, assign field personnel, obtaining software license and management of administrative activities required for regulatory compliance and customer handover
Harmonizes clinical application training events, allocate applications personnel, and management of administrative activities required for regulatory compliance and customer handover
Supports validation of new sales orders by coordination with factory on customer agreed ship dates and recently shipped sales orders updated within our SalesForce.Com and ERP system while meeting departmental goals
Identify and implement process performance improvements and standardization pertaining to department procedures and workflow
Review with the team members and sales counterparts their assigned accounts
Participate in servicing of departmental KPI’s
Support activities associated with shipped but not invoiced aging reports
Actively contribute to drive customer handover activities in alignment of department KPI’s
5-7 years experience in a customer support role with technical products
Experience with Microsoft operating systems, word processing knowledge including Word, spreadsheet applications in Excel, and data base applications
Excellent customer organizational skills and the ability to effectively manage multiple priorities and determine best course of action for each situation while meeting deadlines and accurate and timely completion of related regulatory and customer handover activities
Exceptional interpersonal skills necessary for interaction with internal and external customers. Strives to delight customers, above and beyond the call of duty
Outstanding communication skills, critical-thinking skills, organizational skills and problem-solving skills. Exceptional customer relations skills and the ability to maintain professional composure while under pressure
Appropriate responsiveness to internal and external customers, able to balance the needs of multiple customers while maintaining a strong understanding of organization’s products and services
Preferred proficiency in MS office suite, MRP/CRM systems and Sales Force Dot Com software

Installation Coordinator Resume Examples & Samples

Strong working knowledge of Microsoft Office products such as
Ability to utilize all Fleetmatics products and systems
Ability to multi-task and work independently with little to no supervision
Strong written and verbal communication and negotiating skills
Ability to multi-task effectively while meeting or exceeding aggressive deadlines

Workshop Installation Coordinator Resume Examples & Samples

Manage workshop installation schedule across multiple subcontractors
Coordinate work from multiple 3rd party contractors on site
Sign off deliveries from suppliers
Ensure the work is carried out to installation plans, corporate standards and that it is in line with local country codes and EHS regulations
Assemble & install racking and miscellaneous accessories
Assemble packed workshop equipment and commission tooling
Ensure all work is carried out according to schedule and in line with forecasted costs
Commission tooling and equipment where applicable
Troubleshoot and problem solve local issues during installations
Sign-off installation and handover site to Project Manager and local business

Installation Coordinator Resume Examples & Samples

Actively listen to each customer with patience and courtesy
Use your troubleshooting and problem-solving skills to come up with solutions
Use your great communication skills to resolve customer’s device, billing and service concerns
Excite customers about how new solutions can positively impact their lives
Build customer relationships – earn their loyalty and trust by being polite and helpful

Service Incubator Installation Coordinator Resume Examples & Samples

End to end responsibility of delivering multiple and complex infrastructure products and services globally
Support new product and /or process launches, take part of workflow creation and testing
Resolving complex issues and escalations and implementing resolutions within the team environment
Ensure on-time delivery, keep customer informed
Coordinate with virtual teams and suppliers, driving actions and implementation (out of business hours activities to be expected)
Manage orders in BT workflow systems
Ensure correct inventory is maintained
Proactive jeopardy management and delivery against target lead times
Daily cooperation with service assurance
Fluent English knowledge required - any other European language is preferred
Customer focused behaviour
Out of box thinking
Experience in the Telecoms/IT Industry is preferred

Installation Coordinator Resume Examples & Samples

As an Installation Coordinator, you will plan, coordinate, and lead all activities of minor fixture and product-only revisions
You will assist in major fixture installations and stock control revisions
You will run resets and assemble greeting card fixtures in customer locations
You will be required to read and understand plan-o-grams along with merchandising bulletins
You will have access to use company provided mobile technology to perform basic job functions

Installation Coordinator, National Accounts Resume Examples & Samples

Ensure that all new installations booked through the National Account Support Center are clearly represented in the backlog
Comply with all requirements for information including, but not limited to, various installation milestones, estimated closed date, customer due date, and permit information
Maintain regular contact with respective National Account Manager, assigned customer, and the Field Organization
Maintain all customer driven changes within TIP
Provide weekly customer reports
Ensure TIP record is updated immediately with records of all communication between Installation Coordinator and all internal and external customers
Two (2) years of customer service experience with a focus on logistics and planning
Two plus (2+) years of experience as a coordinator or within a coordinator role, a plus
Microsoft Suite (Outlook, Word, Excel) proficient
Professional Communication Etiquette (Verbal and Written)
Multi-tasking and Organizational Skills
Self-Motivated and Self-Driven

Installation Coordinator Italy Resume Examples & Samples

Assist Installers in becoming a vendor
Assist Training Manager in scheduling and conducting trainings for new and already certified installers
Introduce and assist in managing Installer’s Partner Portal accounts
Manage Installer contracts
Provide feedback to improve installer management processes
BA/BS degree or the equivalent in experience and evidence of exceptional ability
Fluent in English and Italian and one other EU language at least

Employer Installation Coordinator Resume Examples & Samples

Supervision / guidance is required for higher level tasks
2+ years of work experience using a computer in an office environment
1+ year of experience with computer and Windows PC applications. Microsoft Outlook - create, send emails, and must be able to manage Outlook calendar. Microsoft Word - create and edit documents. Microsoft Excel create and edit spreadsheets
Excellent interpersonal skills
Strong organizational skills with the ability to prioritize caseload based on business needs as well as ability and willingness to accept and work in a new and changing environment
Ability to produce high quality work while meeting productivity expectations
Proven to be proactive, self- motivated, detailed oriented, and work with minimal supervision or support
Demonstrate effective time management skills to effectively plan, organize, set priorities, meet deadlines and handle multiple work assignments

Installation Coordinator Resume Examples & Samples

Maintain communication with Sales and Install teams and our Customer
Installation Backlog Management
Provide guidance and advance notice to Install Team Manager of any potential job failures or profit loss
Coordinate Installation Schedule including reschedules
Installation Material Management including purchase orders, requisitions, receiving, costing and processing returns as needed
Work with National Accounts teams on ensure milestones are met for all project work
Work with the local branches to ensure Permits and UL requirements are met
Process Installation payroll
Two (2) years of customer service experience
Able to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems
Dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact
Core knowledge of company applications including Compass, Admin, TIP, MasterMind, ServicePower, Oracle
Intermediate to advanced computer skills with a focus in Microsoft Office
Knowledge of existing Installation Coordination processes
Experience with multi-branch or remote branch coordination
Basic technical understanding of installation work including Scope of Work, technical documents, and job requirements
Able to balance multiple, shifting priorities

Installation Coordinator Resume Examples & Samples

Ensures appropriate fund selection, availability and establishment of account and trading information. Works through any residual issues to ensure funds, share classes, trading activity and account set-up is correct
Manages case load effectively to meet or exceed departmental service goals and partner specific service levels for quality and timeliness
Provides clear communication regarding the roles of each individual involved in the implementation
Collaborates with team members to continuously improve implementation processes
Makes recommendations to clients based upon needs and standard service available within the retirement plan products
Coordinates with the client to review all implementation processes, retirement services administrative requirements are in order to facilitate the installation of the account
Communicates the details of the account installation to each internal department, as it pertains to their workflow. Performs updates to internal tracking system
Keeps Sales Managers, Account Managers and Implementation Management informed of account definition and installation activity
Conducts evaluations during the account setup with the client(s) to ensure changes are processed accordingly
Provides training and assistance to clients to ensure completion of the client tasks and issue resolution
Ensures internal department’s completion of tasks, within the implementation plan, by the scheduled date
Provides input to Management on client issues, implementation delays and weekly/monthly reports as defined. Proactively escalates potential risks to appropriate leadership staff that impact either service satisfaction and/or financial liability
Participates, as required, in solution teams to ensure implementation processes are defined and incorporated for new and enhanced services
Provide training to financial professionals and clients to fully inform and educate then on on-going administrative services provided by Ascensus
Provide warm-hand-off to the appropriate service team to ensure a smooth transition for the client and financial professional including resolution of all open issues and completion of installation related data required to fully service the plan though its life at Ascensus
Provides accurate Qualified Plan information and education to financial partners, financial professionals and clients by attending Ascensus training sessions and continuing self-study
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients
The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture

Installation Coordinator Resume Examples & Samples

Assists the Operations Manager in organizing work for assigned projects
Updates Operations Manager as needed on ongoing or expedited projects being mindful of timelines and customer expectation
Excellent written and verbal communication skills with great telephone manners
Confident working alone and making independent decisions to aid personnel and project delivery
Prompt and neat with a strong work ethic

Installation Coordinator Resume Examples & Samples

Strong customer service experience
Strong organizational experience
Problem Solver
Team Oriented

Installation Coordinator Resume Examples & Samples

3-5 years training management experience
Experience in classroom instruction or training environment
Experience working with veterans and/or military families
Familiarity with government programs and services for transitioning service members and families, veterans, veteran families, person with disabilities, mental health, substance abuse, housing, education or other relevant veteran and family issues
Implement customized training programs in a classroom setting
Assist in actively recruiting by leveraging on base opportunities and organizations (Transition Processing Center, Service member and Family Assistance Center, Career Center)
Provide candidate pools for each training track
Administer the intake assessment and registration process for all applicants; assist in advisement
Communicate with prospective applicants the results of assessments
Maintain class schedules and agendas
Assist the Installation Manager in developing and distributing ongoing marketing initiatives, including presentations, brochures, press releases, social media, and other promotional materials
Assist the Installation Manager in tracking and reporting required results and statistics
Track participants’ progress through step of the program from start to finish – ensure no student gets “lost in the cracks” and continues to advance to employer placement

Auss-lead Installation Coordinator Resume Examples & Samples

The Installation Coordinator will verify all necessary documentation (customer approval, purchase orders, etc.) is in place prior to activating any and all new projects. This may include ensuring customer and internal signatures are in place in order to establish an “executed contract”
Once a project is activated, he or she will work in conjunction with the warehouse position to have all required parts be accurately ordered and received in a timely manner. Occasionally this requires working directly with the vendor or manufacturer when a strict timeline or project deadline is in place
Must introduce him or herself to the designated contact to schedule a Project Manager and/or Technician to conduct a preliminary walk or attend a “kick-off meeting” with the general contractor or customer based upon the project schedule
The Installation Coordinator will accurately assign a Technician and/or Sub-Contractor based upon the outcome of the original job walk “kick-off meeting”. In certain circumstances, this will be established prior to the initial job walk
Throughout the remainder of the project, the Installation Coordinator will effectively communicate with the designated contact(s), Project Manager/Technician and/or Sub-Contractor to facilitate a streamline process to meet any deadlines or completion dates in place. This will require effectively utilizing any and all necessary resources to accomplish the task(s)
Upon completion of the project, the Installation Coordinator will issue the following to the customer or general contractor
College degree or two year certificate required. Minimum of five years of experience may be accepted in place of educational requirements
Minimum of two years’ experience in a related project or service coordination position. Experience in the security systems industry highly preferred. Experience in a construction coordination or management position will also be accepted in lieu of the aforementioned
Must be highly organized and able to implement an effective and efficient strategy that ensures a streamline process with all installations. This will involve multiple project deadlines and the ability to develop contingency plans in certain situations
Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technologies including Access databases, Microsoft Outlook, Excel, Word and Project and also internet applications
The Project Coordinator must have a professional work ethic, be articulate and also use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed
Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player. This includes a strong ability to effectively translate information to the appropriate levels within and outside of the organization. Diagonal communication is highly required for this position