Admin Services Coordinator Resume Samples

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GJ
G Jacobson
Georgiana
Jacobson
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Experience Experience
New York, NY
Admin Services Coordinator
New York, NY
Hintz-Lemke
New York, NY
Admin Services Coordinator
  • Maintain client and office confidentiality in performing work
  • Provide assistance for onboarding of new faculty members
  • Assist in the creation of quarterly reports for SLS to assist in future planning and decision making
  • May assist with grant management and submission
  • Assist with grant compliance, reporting, and financial management, as assigned
  • Assist with organization of major events and workshops
  • Oversee real estate leases, perform lease analysis, negotiations and management
present
Detroit, MI
Admin Services Coordinator
Detroit, MI
Tromp, Doyle and Grimes
present
Detroit, MI
Admin Services Coordinator
present
  • Assist in the coordination of strategic plans and work plans. Establish timelines, remind contributors, and assist with the implementation
  • Make decisions and exercise a high level of autonomy while performing administrative/operational support and management
  • Make decisions and work autonomously while performing typical administrative responsibilities
  • Provide back-up and assistance in coordination of marketing efforts (e.g., organize requests, contact presenters, assist with meeting logistics)
  • May provide assistance to academic support functions in the department
  • Provide training and assistance to employees with vendor issues
  • Make decisions and exercise autonomy while typically performing administrative support/ customer service responsibilities
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Tulane University
Bachelor’s Degree in Business Administration
Skills Skills
  • Proficiency in computer software applications, i.e. Microsoft Excel and PowerPoint
  • Provide excellent customer service to every customer over the counter and on the phone
  • For detailed job description, please email Sherry Roe (sherry-roe@uiowa.edu).
  • Demonstrated excellent organizational skills
  • Demonstrated experience with exceptional attention to detail
  • Provides administrative support for the Medical Director of the Palliative Care Program
  • Reconciles monthly departmental procurement card statement
  • Supervises and assigns duties to support staff, including clerical and student employees
  • Utilizes Outlook, Word, Power Point, Excel and Adobe Acrobat for data and communications
  • To receive a copy of the full job description, email Heidi Bodensteiner at heidi-bodensteiner@uiowa.edu
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2 Admin Services Coordinator resume templates

1

Admin Services Coordinator Resume Examples & Samples

  • Operational Support and Management
  • Human Resources (HR)
  • Financial Responsibility
  • Information Management
  • Communications Management
  • Bachelor’s degree in Business Administration or related field or an equivalent combination of education and experience
  • 6 months – 1 year administrative, office coordination or financial experience
  • Excellent interpersonal skills. Role models service excellence
  • Must be proficient in Microsoft Office suite (Word, Excel, Power Point)
  • Previous experience working in a health care setting
  • Previous experience working with service excellence /customer focused environment
  • Previous experience designing and updating web sites
2

Admin Services Coordinator Resume Examples & Samples

  • Current (6 months – 1 year) administrative, office coordination or financial experience
  • Current experience with scheduling/payroll related activities for nurses and support staff
  • Previous experience coordinating education activities/events including knowledge of offering continuing education units (CEU’s)
3

Admin Services Coordinator Resume Examples & Samples

  • Office administration experience (typically 6 months to 1 year) and the demonstrated ability to carry out ongoing office administration effectively and efficiently
  • Must be proficient in computer software applications (Outlook, Word, Excel, PowerPoint, Publisher, and Adobe Acrobat)
  • Demonstrated excellent written and oral communication skills
  • Demonstrated ability to manage multiple concurrent objectives, projects, or activities, making effective judgments as to prioritizing and time allotment
  • Demonstrated high attention to detail and problem-solving skills
  • Familiarity with University Workflow, Procurement Card, ProTrav, E-Pro, and ELMS time and attendance system
  • Familiarity with UIHC information systems including, but not limited to, EPIC, Voalte, Qualtrics, Oracle/AskIM, and hospital paging system
  • Some knowledge of University policies, procedures and regulations
  • Knowledge of Palliative Care and Hospice concepts and terminology
  • Previous experience coordinating training events or educational programs
4

Admin Services Coordinator Resume Examples & Samples

  • Coordinate and manage graduate student recruitment process including screening and selection
  • Create, design and implement the recruitment plan and timeline and participate in the development of recruitment material and events
  • In collaboration with the UI Biomedical Sciences Program, utilize technology tools and social media for program advertising and recruiting to connect with potential students
  • Monitor all stages of prospective and in-progress student applications from inquiry through completed application
  • Serve as the first point of contact via e-mail, telephone, and/or written correspondence for student recruitment. Guide perspective students regarding admission, interviewing, curriculum and graduate requirements
  • Oversee graduate teaching and graduate research assistantship processing, maintain data for stipends and credit hours and collaborate with business office on all financial matters related to the program
  • Compile annual orientation material, gathers confidential/personal information from students prior to arrival, ensure appropriate accounts are set up, greet individuals and ensure they receive the proper training prior to beginning their graduate classes
  • Develop and maintain an Educational Portfolio for each student, containing documentation such as confidential evaluations. Maintain confidential student files and records
  • Respond to all inquiries regarding the Cancer Biology Program. Serve as primary contact for program development and administrative assistance and expertise for educational, research, and community/regional/statewide/national organizations
  • Provide information, support and problem solving assistance for Cancer Biology program graduate students and faculty on a wide range of personnel and program issues as needed
  • Maintain and analyze data on program participants, monitor course enrollment, and assist with course scheduling
  • Understand and assist with graduate degree requirements and policies and provide ongoing academic support for graduate students once enrolled in the program
  • Maintain compliances with knowledge of UI policies and procedures and other policies as applicable, and assist in developing program policies and procedures based on external requirements
  • Administer all aspects of program seminars, workshops and special events. Plan, organize and execute events. Coordinate resources before, during and after event
  • Minimum 1-3 years administrative experience in a higher education / academic office environment
  • Ability to manage complex information with attention to detail and a high level of accuracy
  • Proficient in computer software applications
  • Demonstrated job related experience with and/or commitment to support a diverse working and learning environment
  • Knowledge of University of Iowa Graduate College policies and procedures
  • Demonstrated experience working directly with graduate students
  • Demonstrated experience in event planning
  • Knowledge of University of Iowa policies and procedures
5

Admin Services Coordinator Resume Examples & Samples

  • Demonstrates working experience in all facets of administrative office support (6 months-1 year office experience)
  • Working knowledge of and ability to use office support tools available on the desktop (e.g., calendaring, word processing, e-mail, presentation software and spreadsheets)
  • Demonstrates excellent oral and written communications skills; ability to effectively transmit, receive, and interpret ideas, information, and needs through appropriate communication methods and behaviors at an extensive proficiency level
  • Writing, editing, and proofreading skills for the web, as demonstrated at a working proficiency level
  • Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy, as demonstrated at a working proficiency level
  • Working knowledge of tools and facilities for design, development and implementation of Internet and Intranet environment
  • Demonstrates working ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation
  • Working knowledge of University policies, procedures and regulations
  • Basic ability to plan, organize, and execute events and to coordinate resources before, during and after an event
  • Demonstrates working ability in web communications and related software applications (i.e., Adobe Dreamweaver)
6

Admin Services Coordinator Resume Examples & Samples

  • Manage complex schedule and calendar for CDD Administrator, requiring discretion of calendar activities. Determine meeting/schedule needs and prioritization of appointments
  • Organize and facilitate complex meetings, including preparing agendas, assembling and distributing data and materials, arranging for physical location and remote meeting capabilities
  • Provide administrative support for CDD Administrator, including composing and managing correspondence, travel arrangements, support for meetings and managing confidential correspondence and reports
  • Approve ELMS time and attendance reports and other human resources transactions
  • Train, assign and evaluate work of student support staff member(s)
  • Provide assistance for onboarding of new staff members by updating CDD mailing lists and CDD Intranet and requesting billing number for new clinicians
  • Oversee purchasing transactions as assigned and reconciles procurement card monthly. Process workflow related functions for electronic transaction routing for e-vouchers, preqs and travel vouchers
  • Monitor budget and account expenditures for clinical programs, building expenses, and special events
  • Serve as a member of internal committees as directed, including Clinical Services Management Committee, Operations Council, Reunification Center Team, and Patient Grievance /Complaint Committee. Prepare agendas, handouts, meeting minutes. Provides data and information for presentations
  • Collect, tabulate, analyze and report data for periodic, annual and custom reports including monthly score card, quarterly performance improvement, operations data, and patient statistics
  • Coordinate updates to CDD documents, publications and signage. Coordinates processes with CDD Graphics/Communications department
  • Oversee review and updates of CDD’s policies and procedures and hazardous materials communication materials. Provide assistance and support in development and implementing new policies and procedures
  • Collect and report on staff activities for annual UIHC Community Benefits report to Iowa Hospital Association
  • Compose correspondence, meeting minutes and reports requiring independent judgement and in-depth knowledge of CDD programs
  • Serve as liaison and primary contact for CDD Administrator concerning inquires or complaints. Responds to questions, follows through on resolutions and processes and interprets policies, procedures and programs guidelines. Uses judgment to provide confidential information as appropriate following confidentiality guidelines
  • Serve as liaison and primary contact for CDD Administration and provides information to internal and external audiences. Serves as first point of contact for visitors to department, receives and responds to inquiries and requests for information about CDD programs
  • Coordinate building needs relating to equipment purchases, equipment inventories, surplus, building remodeling and office moves
  • Coordinate updates and revision to the CDD Intranet include documents, staff directory and staff permissions
  • 6 -12 months experience providing administrative support for a program that includes supporting/coordinating day to day operations and providing support to an administrator/manager or similar position
  • Experience with data collection, management and reporting processes
  • Experience working in a position requiring a high level of customer service
  • Excellent verbal communication skills, including capacity to demonstrate positive interpersonal skills and participate as a member of a team and work groups
  • Excellent written communication skills, including experience independently preparing written materials
  • Demonstrated competency using Microsoft Office Programs, including Outlook, Word and Excel
  • Ability to meet the UI Fleet Safety Program driving standards (UI Operations Manual Part V, Chapter 19)
  • Highly Desirable: Experience using UI travel, purchasing and payment workflow processes
  • Experience supporting grant writing processes and submitting grant applications to state and federal funding agencies
  • Experience planning and/or organizing meetings and group events
  • Experience using online meeting software similar to Go To Meeting or Go To Webinar
  • Experience working for a healthcare or public health program
  • Experience working in a position that demonstrates knowledge of services and supports needed by child and families of children with special health care needs and/or serious emotional disorders
  • Knowledge of UI and UIHC policies, procedures and regulations
7

Admin Services Coordinator Resume Examples & Samples

  • Ability to manage multiple concurrent objectives, projects, groups, and activities, making effective judgments as to prioritizing and time allocation. Demonstrate use of problem solving skills and display a high attention to detail. Support the daily operations of the office, project, or program
  • Proof and edit documents (manuscripts, grant text, biosketches, letters)
  • Create Word and Excel documents to summarize and track various projects. Prepare reports for faculty members and administrative staff
  • Prepare and edit Powerpoint slides and posters
  • Prepare grant text and various required documents by formatting and finalizing for upload in Cayuse or other electronic grant applications
  • Independently interprets and follows detailed guidelines for grant and subcontract submissions whether federal, state, or private funding source
  • Schedules conference calls for Faculty, as well as set up meetings using Outlook and preparation of meeting rooms as necessary
  • Ability to step into a leadership role to carry out administration tasks independently, effectively, and efficiently in support of individuals, teams, and/or units
  • Initiates purchasing requests for supplies and equipment through ebuy and other university recommended resources and vendors
  • Develops an understanding of grant budget policies and regulations by working with grant accounts and expenses, direct and indirect costs, and Facilities and Administration costs
  • May assist in the coordination/preparation of strategic plans in support of the Faculty members
  • Review office procedures and routines, and make recommendations for revisions or initiation of new procedures
  • Typically is the primary contact for the project, program, unit, department, or college/division by providing information and responding to inquiries
  • Update and maintain department support documents/lists such as Outlook distribution lists and employee rosters
  • Ability to translate complex nuances to others and identify reference resources; able to improve processes with focus on broad issues. Is recognized as a resource to others
  • Serves as liaison to faculty, staff, students, alumni, and public concerning inquiries or complaints requiring interpretation of policies, procedures, and programs
  • Communicating for Effective Relationships: Demonstrates working knowledge and application of oral and written communication techniques and relationship building skills that develop the ability to clearly communicate and work with a variety of individuals and groups in a constructive and collaborative manner while maintaining strict confidentiality
  • Provide reception for patient check-in and check-out processing. Communicate and follow-up by logging upcoming scheduled appointments in EPIC and Excel spreadsheets
  • Bachelor’s degree in Business or an equivalent combination of education and work experience
  • Minimum of 6 months- 1 year office administrative experience is required
  • Desktop tools (Microsoft Office): Knowledge and command of administrative software available (e.g., Email and calendaring (Outlook), word processing (Word), Presentations and slides (Powerpoint), and spreadsheets and tables (Excel)
  • Excellent written and verbal skills are required
  • Demonstrated experience working effectively in a diverse environment
  • Strong organizational skills and attention to detail; understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy, as demonstrated at a working proficiency level
  • Experience working with grant submissions, subcontracts, and manuscript preparation, as well as ability to use reference management software
  • Basic knowledge of University of Iowa policies and procedures
8

Admin Services Coordinator Resume Examples & Samples

  • Experience (typically one to three years) in an administrative support role, marketing coordinator, office management or other related field
  • Extensive knowledge and experience in performing all aspects of administrative support for a unit or department
  • Demonstrated high attention to detail
  • Demonstrates ability to communicate for effective relationships: good listening, communication, and interpersonal skills
  • Demonstrated experience in providing superior customer service
  • Working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to travel to program sites in the evenings or Saturdays on occasion
  • Basic knowledge of University policies, procedures and systems
  • Experience in maintaining website content
  • Experience in working with a CRM system
9

Admin Services Coordinator Resume Examples & Samples

  • Manages main office cash box
  • Oversees all dates and payments for CEUs
  • Assist Conference Coordinators with conference budgeting and cost analysis
  • Develops cost analyses and budgets for Registration Only Conferences
  • Reconciles Registration Only Final Statements of Account
  • Experience (typically 6 months – 1 year) office or administrative experience managing multiple projects
  • Demonstrates a working understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy, as demonstrated at a working proficiency level
  • Demonstrates working ability to utilize organizational skills, specifically ability to prioritize various tasks with strict deadlines
  • Proficient in computer software applications, at least one or more of the following: Microsoft Office Suite, web management software, the Adobe Suite
  • Demonstrates extensive knowledge and application of diverse communication techniques and relationship building skills which include listening skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner
  • Demonstrates the ability to work both as part of a team in a work group environment and as a self-motivated individual
  • A valid driver’s license is required and will be verified
  • Experience with event/conference planning and logistics
10

Admin Services Coordinator Resume Examples & Samples

  • Manages financially successful Volunteer Services food operations, including the Rooftop Café and refreshment carts, to include monitoring accounts/expenditures; reconciling statements, planning and operations, point of sale (POS), cash handling, customer service and budgeting
  • Assists with database administration, including VSys One, the UIHC Volunteer Services database tracking system
  • Participates in the development of and advises on information technology strategy and technology deployment; oversees the Volunteer Services website, which includes an e-commerce component
  • Some (6 months - 1 year) related administrative and program experience overseeing a retail food service establishment, including experience using point of sale (PoS) system to manage a retail business
  • Some (6 months - 1 year) experience pulling information from various database platforms and creating HR-related reports to improve and evaluate program efficiency and effectiveness
  • Some (6 months - 1 year) experience supervising volunteers/unpaid staff
  • Some (6 months - 1 year) experience in web management, including an e-commerce component
  • Proven ability to work with people and multiple projects simultaneously in a high volume public contact environment
  • Proficiency in Microsoft Office Suite (Outlook, Word, and Excel)
  • One or more years’ related administrative and program experience overseeing a retail food service establishment and a PoS system
  • Previous experience using VSys One, a database tracking system for volunteer management
  • Knowledge of and experience with university policies, procedures and systems
11

Admin Services Coordinator Resume Examples & Samples

  • Maintain effective working relationships with and serve as primary contact to Department members, faculty, staff, students, donors and the public concerning inquiries or complaints requiring interpretation of policies, procedures and programs for the department
  • Evaluate requests and exercise discretion and judgment in providing confidential information to appropriate parties
  • Serve as primary contact for development and administrative assistance and expertise for educational, research, community/regional/statewide/national organizations, service, and health care programs and conferences
  • Obtain and synthesize data, prepare agendas and manage program details; review and approve financial transactions; coordinate meetings, site visits, monthly forums, teleconferences and videoconferences and special events
  • Compose and manage related communications including licensure, letters, patient correspondence, emails, posters and mailings, requiring a high level of confidentiality, attention to detail, excellent organizational skills and effective written, verbal and interpersonal communication skills
  • Manage complex schedules for Department Chair and high level administrators, requiring judgment in determining meeting needs, discretion related to calendar activities, prioritization of appointments and synthesizing multiple electronic calendar systems; manage itineraries and travel arrangements for Department Chair, Senior Leadership, and other visitors
  • Coordinate and/or assist with educational, clinical, research and fundraising events; participate on committees
  • Ability to step into a leadership role to carry out administration tasks/decisions independently, effectively, and efficiently in support of individuals, and/or teams
  • Exercise knowledge of faculty HR policies and procedures in order to provide basic initial guidance
  • May assist in the coordination/preparation/implementation of strategic plans in support of the Faculty members
  • Provide assistance for onboarding of new faculty members
  • Develop and revise departmental informational materials for distribution
  • Obtain, tabulate and analyze data to prepare periodic and special reports
  • Obtain, coordinate and distribute information on behalf of Department Chair
  • Serve as member of internal and external committees and workgroups, as directed
  • Serve as a member of the Department Chair’s administrative support team and provide backup coverage to other members during absences
  • Bachelor’s degree in Business Administration or related field, or an equivalent combination of education and experience
  • Minimum 6 months-1 year administrative and financial experience
  • Demonstrated experience working with confidential projects using discretion and independent judgment
  • Excellent organizational skills will multi-tasking
  • Proficient in computer software applications (Microsoft Office Programs)
  • Valid US driver’s license and eligibility to operate motor vehicles under University standards
  • Three years + administrative support experience in a health care and collegiate setting is highly desirable
  • Experience with grant budget policies and regulations by working with grant accounts and expenses, direct and indirect costs is highly desirable
  • Demonstrate use of problem solving skills
12

Admin Services Coordinator Resume Examples & Samples

  • Some (6 months – 1 year) financial management experience including cash handling, balancing activities, and/or reconciliation activities
  • Ability to analyze data and apply critical thinking skills
  • Previous experience working in finance role
  • Microsoft Access proficiency
13

Admin Services Coordinator Resume Examples & Samples

  • Manage schedule for Associate Dean for Outreach and Engagement and Assistant Dean of the College of Liberal Arts and Sciences, including confidential meetings which are complex in nature, requiring coordination and discretion of calendar activities and prioritization of appointments. Serve as back-up scheduler for the Dean and Associate Deans
  • Assist with organization of major events and workshops
  • Assist and direct unit constituents in person, on the phone, and via email. Communicate via email and telephone with a variety of offices and individuals on campus including Provost’s Office, DEOs, faculty, and departmental administrators
  • Prioritize, read and process all external and internal mail for the Associate Dean for Outreach and Engagement and follow up as appropriate
  • Process various workflow forms as needed
  • For detailed job description, please email Sherry Roe (sherry-roe@uiowa.edu).**
14

Admin Services Coordinator Resume Examples & Samples

  • Bachelor’s degree (or international equivalent) or an equivalent combination of education and golf-related experience
  • Six months to one year of experience that demonstrates excellent customer service, communication, and public relations skills at a golf course, driving range or retail golf store
  • Working knowledge of and ability to
  • Experience (at least one golf season) in assisting the management of tournaments and events, including set-up and execution of entire event
15

Admin Services Coordinator Resume Examples & Samples

  • ​Some (6 months - 1 year) administrative, office coordination, or financial experience
  • Demonstrated proficiency in both written and verbal communication with the ability to edit and/or compose grammatically correct documents in a logical and organized manner
  • Must be proficient in Microsoft Office suite (Word, Excel, PowerPoint)
  • Demonstrated ability to independently manage and prioritize multiple responsibilities and tasks while successfully meeting deadlines
  • Demonstrated attention to detail and problem-solving skills
  • Role models service excellence
  • A valid U.S. driving license and the ability to meet The University of Iowa Fleet Safety Program driving standards
16

Admin Services Coordinator Resume Examples & Samples

  • Coordinate, maintain and monitor payroll activities within the HCCC requiring independent decision making and judgement while assuring consistency in the application of policies and procedures
  • Coordinate recruitment activities including review and distribution of resumes; scheduling interviews and promoting positive and professional relationships with recruits and others involved in the process
  • Assist with departmental onboarding letters, forms and checklist
  • Provide mandatory monthly review of human resource reports through the review of HRIS
  • Provide routine and non-routine updates to the UIHC-HR database system; schedule staff training as needed
  • Demonstrated experience working with confidential information
  • Working knowledge of state and federal regulations affecting human resources
  • Demonstrated experience working with Qualtrics or other survey software
17

Admin Services Coordinator Resume Examples & Samples

  • Initiates data collection activities by locating and making routine calls to physicians, physician assistants, advanced registered nurse practitioners and employers of health professionals practicing in Iowa; verifies and collects statistical and anecdotal information; codes data; and data entry
  • Serves as liaison and maintains relationships with hospitals, clinics, health care professionals, staff and public regarding the Iowa Health Professions Tracking Center
  • Reviews and answers routine inquiries regarding the Iowa Health Professions Tracking Center and provides information regarding policies and procedures
  • Serves as a member of internal committees as directed, including Operations Committee, IT development committee, Tracking Center Team Committee. Prepares agendas, handouts, meeting minutes. Provides data and information for presentations
  • Collects, tabulates, analyzes and reports data for periodic, annual and custom reports including data for annual Health Professions Advisory Committee meetings
  • Provides technical or application support to internal database users. Serve as a resource to department staff to ensure compliance with policy
  • Trains, assigns and assists the evaluation of student support staff member(s)
  • Coordinates the collection and the reporting of data for special projects (i.e., Iowa PCO project)
  • Coordinates and supports updates to the Center’s documents, publications and graphics (Word, PowerPoint based)
  • Maintains appropriate files (electronic and paper) for Physician, Physician Assistant and Advanced Practice Nurse Tracking Systems and other documentation
  • Participates as an OSCEP team member contributing to a professional and positive team environment and communicates with a wide variety of staff both internal and external to the University of Iowa Health Care
  • Six months minimum prior experience in administrative support in an office setting
  • Advanced abilities with Microsoft Office 2010 applications (e.g., Word, Excel, Outlook, PowerPoint)
  • Excellent written, verbal and phone communication skills
  • Demonstrated ability and initiative to work independently and on a variety of teams
  • Experience with data collection, database management, and reporting processes
  • Knowledge of the physician training process
  • Prior supervisory experience
18

Admin Services Coordinator Resume Examples & Samples

  • 6 months - 1 years of administrative experience
  • Demonstrated ability to interact positively with a diverse population
  • Attention to detail, strong organization skills and the ability to manage multiple projects and adhere to deadlines
  • Experience in a healthcare setting
19

Admin Services Coordinator Resume Examples & Samples

  • Serves as primary contact for the Program of Hospital Epidemiology and the Patient Safety Network (PSN) incident reporting system; screens calls and callers; answers common questions related to infection prevention policies and procedures and the PSN Helpline; triages more complex calls and inquiries to the Infection Preventionists or the Patient Safety Engineers to ensure a prompt response
  • Prepares and administers correspondence and maintains program records (meeting minutes, reports, etc.) in an organized manner for easy retrieval to document Program development and events
  • Schedules internal and external appointments and meetings as requested, including identifying room locations, sending out of meeting planners, and identifying scheduling conflicts and rescheduling as needed
  • Initiates Purchase Orders, P-Requisitions, e-Deposits, and Travel Expense Vouchers as needed
  • A Bachelor’s degree or equivalent combination of education and experience is required
  • Office administration experience (typically 6 months to 1 year) and the demonstrated ability to carry out ongoing office administration effectively and efficiently are required
  • Demonstrated proficiency in Microsoft Office Suite (including Outlook, Word, Power Point and Excel) is required
  • Demonstrated excellent written and oral communication skills are required
  • Demonstrated ability to manage multiple concurrent objectives, projects, or activities, making effective judgments as to prioritizing and time allotment is required
  • Demonstrated high attention to detail and problem-solving skills is required
  • Familiarity with University Workflow, Procurement Card, ProTrav, E-Pro, and E-Deposit systems is desired
  • Previous experience coordinating training events or educational programs is desired
  • Some knowledge of University of Iowa policies and procedures is desirable
  • Prior experience in an academic medical center is desirable
20

Admin Services Coordinator Resume Examples & Samples

  • Manage schedule for Dean of the College of Liberal Arts and Sciences, including confidential meetings which are complex in nature, requiring coordination and discretion of calendar activities and prioritization of appointments. Serve as back-up scheduler for Associate Deans and Assistant Dean
  • Assist and direct unit constituents in person, on the phone, and via email. Communicate via email and telephone with a variety of offices and individuals on campus including the Office of the Provost, Division of Sponsored Programs, Departmental Executive Officers, faculty, and departmental administrators
  • Make decisions and exercise a high level of autonomy while performing administrative/operational support
  • Assist with travel arrangements for the Dean, visiting faculty, and other Dean’s Office staff
  • Gather and analyze data and prepare periodic reports for special projects. Maintain accurate records
  • Create and manage web content and produce various electronic documents
21

Admin Services Coordinator Resume Examples & Samples

  • Assist with financial transactions including procurement card transactions
  • Coordinate financial transactions with University Shared Services
  • Responsible for initiating purchases for events and programs
  • Maintain the equipment and workroom. Maintain coffee machine, copier, laser printer, computer, scanner, fax machine and confidential shredder. Monitor supplies and initiate orders for replacements. Receive supplies and restock storage cabinets. Troubleshoot equipment problems and initiate service calls when needed
  • Knowledge of administrative processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations. Experience typical of 1 – 3 years
  • Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, presentation software and spreadsheets)
  • Ability to work with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals from varied cultures, race, creed, color, national origin, age, sex, disability, sexual orientation, and gender identity
  • Demonstrates excellent oral and written communications skills; ability to effectively transmit, receive, and interpret ideas, information, and needs through appropriate communication methods and behaviors at a working proficiency level
  • Knowledge of university policies, procedures and regulations
22

Admin Services Coordinator Resume Examples & Samples

  • Ability to anticipate needs, problems and potential issues and use judgment, foresight and problem-solving skills to troubleshoot, recommend and implement solutions
  • Demonstrate careful attention to detail and accuracy, strong organizational skills and ability to handle multiple tasks quickly and effectively, proactively establish priorities and meet deadlines
  • Excellent written and verbal communication skills required including ability to compose communications and grammatically correct documents in a concise, logical and organized manner
  • Experience with grant budget policies and regulations by working with grant accounts and expenses, direct and indirect costs are highly desirable
  • Previous experience working in a college/university and/or healthcare setting is highly desirable
23

Admin Services Coordinator Resume Examples & Samples

  • Processing student applications for course credit, notifying appropriate University of Iowa offices, and communicating with secondary schools and students as necessary to complete the process
  • Determining methods to improve the efficiency of course credit processing, including the system for interfacing with off-campus personnel and students
  • Assist secondary school personnel and students with interpretation of the course credit policies, explaining their purpose and application
  • Acting as first point of contact for inquiries into the Kirkwood Regional Center at the University of Iowa, including holding scheduled hours at the UI reception desk
  • Creating and maintaining PLTW databases in Microsoft Access for secondary school contacts and student records
  • Creating and maintaining PLTW spreadsheets in Excel as needed to track college credit application fees
  • Providing administrative support to the PLTW Affiliate Director for PLTW activities
  • Maintain sections of the University of Iowa PLTW website
  • Serve as first point of contact regarding credit for PLTW courses at the University of Iowa, including providing information or routing inquiries for students, parents, teachers, administrators, secondary schools, and colleges and universities
  • Note to applicants: Five professional references will be requested and required at a later step in the recruitment process
  • Some (6 months - 1 year) academic and/or administrative experience
  • Proficiency in computer software applications, especially Microsoft Access and Microsoft Excel
  • ​Experience with web design software for website maintenance
  • Professional experience in an academic environnment
  • Knowledge of University policies, procedures and systems (i.e. ProTrav, ePro, MAUI) is desired
24

Admin Services Coordinator Resume Examples & Samples

  • Support the daily operations of the Iowa Neuroscience Institute office including knowledge and application of policies and procedures, and coordination of specialized events and activities
  • Answer office phones and provide information and respond to inquiries
  • May assist with project coordination or completion within core neuroscience laboratories, Research Programs of Excellence and other initiatives as necessary
  • Assist with coordination of onboarding for new support staff as required
  • Monitor accounts/expenditures; reconcile monthly TDRs and P-card transactions
  • May evaluate appropriateness of expenditures, contract requirements, and communicate changes in policies and procedures
  • Monitor and initiate purchasing requests for supplies and equipment as necessary
  • May exercise knowledge of HR policies and procedures and provide guidance and advice to Director, Administrator, and Research Faculty
  • Maintain and coordinate updates to the Iowa Neuroscience Institute website or other internal & external communications
  • Prepare and administer correspondence
  • Serve as liaison to faculty, staff, students, and public concerning inquiries requiring interpretation of policies, procedures and programs
  • May assist with grant management and submission
  • Assist with administration of pilot grant programs
  • Serve as primary contact for building maintenance and facilities management
  • Arrange luncheons, dinners, and other business or social events
  • Arrange visits for seminar speakers and faculty candidates
  • Manage schedule and arrange travel for institute director
  • Coordinate activities of the institute, such as discussion groups and journal clubs
  • Provide administrative/operational support with advanced knowledge of software programs
  • Make decisions and work autonomously while performing typical administrative responsibilities
  • Experience (minimum of 1 year) supporting the daily operations of an office, including demonstrated experience working with confidential projects using discretion and independent judgment
  • Demonstrates proficiency in use of Microsoft Office applications including Word, Outlook, Power Point, and Excel
  • Demonstrates proficiency in external communications, including the ability to utilize the internet and social media to effectively communicate to external audiences
  • Prior experience demonstrating exceptional organization and customer service skills
  • Experience managing an executive level calendar
  • Ability to solve problems independently and creatively
  • Ability to physically assist with event setups and able to escort visitors to various offices on campus, occasional attendance at meetings and events outside of normal working hours is required
  • Ability to work effectively with a variety of diverse individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals
  • Experience with purchasing and financial reports
  • Experience (typically 1 year) with University accounting, purchasing, financial reporting and HR processes is highly desired
  • Three years-plus of administrative support experience
  • Grant management and grant submission experience
  • Prior experience in a research environment
  • Three years-plus of prior experience in external communications, including written and oral communication as well as internet and social media
  • Handles matters diplomatically and with integrity
  • Demonstrated experience displaying initiative and proactively handling issues
25

Admin Services Coordinator Resume Examples & Samples

  • Bachelor’s degree or an equivalent combination of education and experience required
  • Experience (typically 6 months to 1 year) providing office management and basic administrative support to professional staff, including reviewing calendars and preparing correspondence while independently prioritizing and managing other processes and functions
  • Demonstrated experience working in a collegiate educational services unit that provides programs and services to students is highly preferred
  • Demonstrated experience and ability to
26

Admin Services Coordinator Resume Examples & Samples

  • A Bachelor's degree or an equivalent combination of education and experience is required
  • 6 months - 1 year of administrative experience
  • 6 months – 1year of reconciling financial accounts
  • 6 months – 1 year of experience processing financial transactions
  • Experience using ELMS payroll systems is highly desired
  • Experience processing transactions in HRIS
  • Knowledge of University of Iowa Hospitals and Clinics and University of Iowa policies, procedures and regulations is highly desirable
27

Admin Services Coordinator Resume Examples & Samples

  • Typically six months or more of administrative support experience in higher education
  • Proficient in Microsoft Office suite (Word, Excel, Power Point, Access)
  • Experience working with complex data management systems
  • Superior written and verbal communication skills.Able to communicate effectively with students, faculty, staff, and outside constituencies
  • Able to work under pressure with many interruptions, multi-task in an open work environment
  • Exceptional attention to detail, planning, and follow-up skills
  • Demonstrated superior customer service
  • 1-3 years generalist experience in an academic department
  • Knowledge of and experience in MAUI highly desired
  • Prior experience managing multiple departments and functions
  • Experience with event planning and supervision
  • Knowledge of University procedures, policies, and systems
28

Admin Services Coordinator Resume Examples & Samples

  • Serving as first line of contact for Division of Interdisciplinary Programs (DIP)
  • Liaison to students, faculty, staff, and the public, directing queries from students, staff, faculty, and others to the appropriate person or office
  • Scheduling academic advising meetings for undergraduate students, and liaises with Admissions to schedule advisor appointments for prospective students
  • Ensuring the smooth daily operation of DIP by supervising student employees, volunteers, and/or interns as they engage in daily operations, implement program goals and organize program events
  • Coordinating DIP representation at Admissions events, including You@UI, Hawkeye Visit Days, Open House, and other Admissions events
  • Coordinating program alumni tracking and outreach.Supporting the implementation of the strategic communication plans of DIP programs, including
29

Admin Services Coordinator Resume Examples & Samples

  • Support the daily operations of the Curriculum office
  • At least one year of administrative support experience at a university is required
  • Demonstrated evidence of a commitment to diversity in the educational community is required
  • The successful candidate should enjoy working with students and as a member of a team
  • Must be proficient in computer software packages, databases, spreadsheet programs, and online systems
  • Must be able to maintain confidentiality in handling of unit tasks
30

Admin Services Coordinator Resume Examples & Samples

  • Provide initial telephone and reception coverage, responding to visitor, faculty, staff and occational patient inquiries, demonstrating a knowledge of the assigned and related work areas; obtain and provide information; forward inquiries appropriately
  • Schedule appointments and meetings; review calendar in advance to identify conflicts, rescheduling as necessary; Coordinate internal and external meetings; locate and schedule conference rooms; send out meeting planners and reminders
  • Assist with the coordination/collection and preparation of data for research/grant proposals; evaluate requests for proposals (RFP); review proposals and assure completeness; route proposals
  • Perform queries and informational searches to generate specialized grant related reports; perform routine review of grant funding agency regulations to identify/obtain specific grant or guideline information and updates to assure information is integrated into grant submission documents appropriately
  • Compile information using End Note Library as well as other relevant databases and resources required in the collection and organization of HCCC Member publications; analyze information as presented; distribute and follow up with HCCC members to obtain additional information as necessary to ensure accuracy of documentation
  • Collect and compile information requiring independent decision making and judgment; assist in the submission of grant applications and NIH Continuation Progress reports; prepare and submit miscellaneous forms such as University of Iowa Proposal Routing Forms, Animal Care and Use Forms, Human Subject Review Forms, NIH PHS 398 forms and PHS 2590 forms assuring compliance with required guidelines
  • Responsible for HCCC event coordination, including but not limited to securing location and roomblock contracts; preparing and submitting dietary requisitions; preparation and distribution of mailings and agendas; taking minutes at planning meetings; arranging travel for staff and faculty in accordance with pre-determined guidelines and standards, event promotion and facilitation on day of event
  • Responsible for the coordination of visiting faculty seminars, NCI and other funding institution site visits and staff training sessions: contact faculty, instructors and others to schedule seminars, conference rooms and AV equipment; create and distribute posters, agendas and other materials
  • Six months to one year of administrative experience
  • Six months to one year of grant related experience
  • Demonstrated experience with exceptional attention to detail
  • Proficiency in computer software applications, i.e. Microsoft Excel and PowerPoint
  • Demonstrated exeperinece in event planning and coordinating
  • Experience with University of Iowa Research Information System
  • Familiarity with research publications and End Note Library software
  • Experience with the National Institute of Health Reporter
  • Knowledge of University of Iowa policies, procedures and regulations
31

Admin Services Coordinator Resume Examples & Samples

  • General inquiries, graduate student admissions, recruitment, processing applications, exams and student appointments
  • Gathering information, answers questions, and processes student and faculty in-person requests, as well as email and phone inquiries
  • Maintaining a large, confidential filing system, assisting in the maintenance of electronic files, keeping track of documents, and preparing records for the academic standards review
32

Admin Services Coordinator Resume Examples & Samples

  • Coordination and follow up of One Medical different franchises requests with our major commercial supplier, assuring the needed requirements about transparency and compliance
  • Review purchase order data entry and maintenance for accuracy
  • Solve main incidences and mismatches in the finance company tools
  • Follow up of local new supplier’s contracts
  • Provide quarter/ annual provisions to finance department
  • Provide commercial support to One Medical franchises
  • Other tasks or involvement in Projects as requested related to the Commercial Support Department
  • Microsoft Office- Excel (advanced)
  • Experience in Finance Company tools
  • Previous experience in Purchase/Buyer area
  • Used to work with international teams.1700164063W
33

Admin Services Coordinator Resume Examples & Samples

  • A Bachelor’s degree or equivalent education and experience is required
  • At least one year of administrative support experience at a university or healthcare environment is required
  • Three to five years administrative support experience at a university or within a healthcare environment is desired
  • Previous work experience in marketing, public relations and/or with social media is desired
34

Admin Services Coordinator Resume Examples & Samples

  • Six months to one year work experience in all facets of administrative office support
  • Experience in planning, organizing, and executing events and coordinating resources before, during and after events
  • Working knowledge of and ability to use office support tools available on the desktop (such as MS Office Suite®, Teamworks®, ACS®, or equivalent) – please specify software used
  • Demonstrates a high level of written and oral communication and relationship-building skills in order to clearly communicate and work with a variety of individuals and groups in a constructive and collaborative manner while maintaining strict confidentiality
  • A minimum of 2 years of work experience in all facets of administrative support in a professional office environment
  • Working knowledge of and the ability to effectively supervise and manage part-time temporary staff to ensure day-to-day operations run smoothly
  • Demonstrated working experience in college/university athletics setting is highly preferred
35

Admin Services Coordinator Resume Examples & Samples

  • Assist with the check-in and checkout of tenants; confirm check-in times a week in advance of arrival, confirm check-out times a week before leaving, prepare rent payment schedule for each tenant and have the schedule available at check in time, be available to assist Internship Village Manager check in and check out tenants during busy periods, assist Internship Village Manager in maintaining files on all prospective tenants and actual tenants
  • Responsible for assisting leadership with leasing agreements
  • Assist Intern Village Supervisor with correspondence with prospective interns (and often their parents) and intern tenants, the supervisors of the interns, corporate lease partners (such as Principal and Wartburg), businesses with questions about housing interns with ICHE Intern Village
  • Will regularly be contacting intern coordinators with medium and large employers in greater Des Moines to inform/remind them about the Internship Village. Contacting college intern office coordinators to inform/remind them about the Internship Village. Contacting public school administrators to encourage them to let their student teachers know about the Village
  • Responsible for managing the testing center at the ICHE location
  • Expected to assist with the testing center at the Pappajohn Education Center when needed
  • Serves as a liaison with the UI Des Moines programs and the Division of Continuing Education Exam Team located in Iowa City
  • Serves as a liaison and proctor to students testing at either Des Moines location
  • Responsible for maintaining open communication between students, the other testing center in Des Moines, and DCE Exam Team in Iowa City
  • Continuously working to develop regular communication procedures between both Des Moines testing facilities and main campus
  • Advises and recommends improvements on testing policies and procedures in the Des Moines locations
  • Responsible for assisting/leading other proctors during mid-term and final weeks
  • Provides general office support at the Activities Center desk by serving as the first point of contact for members and guest users. Greets members while checking their membership ID/key access for entrance into the facilities
  • Responsible for answering questions regarding facilities, checking members into the facilities, ensuring all registration and membership forms are filled out correctly, and assisting with coordination and event management of internal and external groups
  • Sells memberships and guest passes
  • Enforces membership policies and procedures
  • Assist with set up and tear down for events hosted at the activities center
  • Responsible for providing general bookkeeping functions for the University buildings/services at the ICHE location
  • Ensures all appropriate steps and policies are being followed for all financial functions on campus
  • May assist leaders to ensure they are providing necessary information for purchasing to Shared Services for processing. This position may initiate eBuy transactions, which then route to Shared Services
  • Responsible for monitoring and updating new office procedures and equipment needs. Orders and tracks inventory of office supplies
  • Serves as billing and receiving coordinator on campus, ensures incoming invoices and payments are directed to the respective areas appropriately
  • Responsible for collecting receipts at the department level for the reconciler and providing AP and Shared-Services (or others) with all necessary documentation for workflow processing
  • Maintains all records for billing, receiving, and all other historical data related to the campus
36

Admin Services Coordinator Resume Examples & Samples

  • Coordinate and schedule appointments for counseling clients, and for support group meetings
  • Manage department website, social media accounts, and departmental listserves; coordinate and disseminate external communications for specific programs, services and initiatives
  • Coordinate recurring processes including: volunteer recruitment, application and training; scholarship applications and awards; Iowa NEW Leadership program recruitment, application, notification, and pre-Institute communications with selected participants, presenters, and speakers; recruitment, application and notification for Certified Peer Educator program; and other programs and services as assigned
  • Monitor and receive reports from staff of IT hardware/software needs and issues; communicate to designated ITS staff, and follow up as needed to ensure needs and issues are addressed in a timely manner
  • Maintain and manage confidential records for counseling services, according to departmental records retention plan
  • Maintain and manage electronic records system for financial donors to department programs
  • Review all print and electronic publications prepared by staff and/or volunteers to ensure accuracy
  • Produce and assemble program materials for all violence prevention trainings, Iowa NEW Leadership program, volunteer program trainings, and other educational programming
  • Manage and maintain records system for Certified Peer Educator program, and volunteer programs
  • Manage and coordinate production of printed materials for all programs and services, ensuring that materials are accurate and available when needed
  • Document and maintain up-to-date operational processes and procedures for department
  • Communicate with HR representative regarding HR transaction needs for department
  • Respond to inquiries and provide basic guidance and advice; provide appropriate referrals to HR representative, Benefits Office, etc
  • May provide functional supervision to students, temporary staff, interns, and/or volunteers
  • Monitor and maintain supplies inventory for all department programs and services, responding to inquiries and requests from staff, and ensuring appropriateness of expenditures
  • Initiate purchasing requests and communicate with designated Shared Services staff to ensure that needed supplies and items are procured in a timely manner, and expenses are charged to correct accounts
  • Monitor accounts on a monthly basis and communicate with Shared Services staff to correct any errors
  • Basic -Uses basic understanding of the field to perform job duties; may need some guidance on job duties; applies learning to recommend options to address unusual situations
  • Working -Successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations
  • Experience in office/program administration (typically 6 months – 1 year)
  • Experience maintaining records and/or databases (FileMaker Pro preferred)
  • Knowledge of basic office routines and functions and experience working with Microsoft Office
  • Excellent written and verbal communication skills and well developed interpersonal skills, demonstrated by successful experience in responding to a wide variety of inquiries, including routine information-seeking through individuals in distress needing immediate assistance
  • Knowledge of institutional policies, processes, and forms
  • Demonstrated ability to make decisions requiring interpretation and judgment
  • Experience in website management (preferably using a content management system), social media, and/or electronic listserves/communication management systems
  • Ability to work collaboratively, and independently
  • Linguistic and cultural fluency in Spanish, Mandarin or Arabic
  • Experience working in confidential setting
37

Admin Services Coordinator Resume Examples & Samples

  • Handle sensitive information, maintain confidentiality and use discretion in obtaining and releasing confidential information
  • Follow through on assignments, multi-task with minimal supervision and be highly responsive in a deadline oriented environment
  • Manage concurrent objectives and activities, proactively making effective judgements as to prioritizing and time allocation
  • Edit and coordinate various forms of precise correspondence/communication with high level of accuracy and attention to detail
  • Use computer software applications, including Microsoft Outlook, Word, Excel and Powerpoint
  • Work and communicate effectively with faculty, staff, students, administrators, executives such as dean, directors, and department heads and external contacts in the legal community such as judges, attorneys, and clerks of court)
  • Financial and HR transactions and systems
  • University policies, procedures, and regulation
38

Admin Services Coordinator Resume Examples & Samples

  • Bachelor's degree required for this exempt position
  • Previous experience that demonstrates the ability to perform the duties of the position is helpful, but not required
  • Computer proficiency with Microsoft Office Software is required
  • Ability to communicate professionally with people at all levels of the organization and external contacts is essential
  • Provide operational support to branch agency offices in eleven states
  • Oversee real estate leases, perform lease analysis, negotiations and management
  • Manage national account vendors and implement cost saving strategies for all company locations
  • Conduct vendor bidding and negotiations for national contracts
  • Create and distribute various management reports to the field
  • Provide training and assistance to employees with vendor issues
39

Admin Services Coordinator Resume Examples & Samples

  • Maintain financial reports, process requests, and complete paperwork for trust accounts, business accounts and student fee accounts
  • Provide full support to SLS attorney (e.g., manage schedules/calendars and correspondence)
  • Provide back-up and assistance in coordination of marketing efforts (e.g., organize requests, contact presenters, assist with meeting logistics)
  • Refer inquiries to appropriate office staff
  • Maintain client and office confidentiality in performing work
  • Initiate purchasing requests
  • Monitor accounts and expenditures
  • Reconcile statements
  • Accept and secure payment process according to UI cash handling and credit card handling policies
  • Resolve related billing questions for department and support funding programs
  • Manage multiple Excel spreadsheets and reports
  • Process contracts for payment
  • Extensive -Performs without assistance; recognized as a resource to others; able to translate complex nuances to others; able to improve processes; focus on broad issues
  • Administrative experience (typically 6 months – 1 year) involving managing accounts payable, reconciliation and financial reporting in legal setting
  • Excellent written and verbal communication skills and has ability to provide examples of savvy approaches to effectively resolve conflicts or complaints
  • Proficiency in standard office computer applications, preferably Microsoft Office products
  • Demonstrated commitment to working with a diverse group of clientele and ability to model open, respectful, accepting, and supportive behaviors with team members
  • Organizational and interpersonal skills
  • Customer service experience in a similar professional services high traffic environment
  • Proficiency working with balance sheets and budget in legal setting
  • Experience with University of Iowa business policies, procedures, and accounting systems
  • Experience using automated business systems
  • Cash handling experience
  • Working knowledge of web content management and social media
40

Admin Services Coordinator Resume Examples & Samples

  • Assist faculty with planning and budgeting for travel, visiting speakers and other special funding
  • Holder of departmental procurement card which includes overseeing the monthly reconciliation
  • Initiate purchase requests for equipment and supplies
  • 6 months to 1 year of experience in office administration with demonstrated experience in administrative or executive officer support
41

Admin Services Coordinator Resume Examples & Samples

  • Reconcile and review transactions as assigned
  • Assist with grant compliance, reporting, and financial management, as assigned
  • Knowledge of administrative processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations. Experience typical of minimum of one year
  • Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, presentation software and spreadsheets). Please specify software in application materials
  • Demonstrated commitment to working with a diverse group of people and ability to model open, respectful, accepting, and supportive behaviors with team members
42

Admin Services Coordinator Resume Examples & Samples

  • Monitor, analyze and implement changes in our parking software program known as AIMS to ensure best practices in permit sales and regulations. Make recommendations relating to the business rules written for the web portal purchasing and monitor purchases to confirm efficiency
  • Assist in monitoring inventory control for all permits while working with the inventory control team during our peak transition periods to ensure staff have ample permits. Conduct inventory counts of all staff and student staff permits quarterly and provide data and recommendations regarding any inconsistencies
  • Ensure data entry in AIMS is accurate and timely as it relates to permit types and sales/distribution dates. Conduct reporting audits regularly and ensure permits and bus passes are being issued correctly
  • Evaluate and respond to requests from leadership for information relating to permit sales and cycles. Provide data analysis to support recommendations for process improvement
  • Provide excellent customer service to every customer over the counter and on the phone
  • Analyze sales trends on permit sales to ensure accurate amounts of permits are ordered each permit cycle. Meet with Administration to review recommendations before placing the order annually with the approved vendor. Maintain timely contact regarding proofs and order arrival dates
  • Monitor the online requisition process and make recommendations for improvement in the data captured to ensure accurate departmental contact information. Ensure process is completed in our parking software program from start to finish through system uploads to enter the permit and payment information
  • Monitor the departmental parking permits including but not limited to the Departmental Business Placard (DBP) program and access cards for proper use and provide data to administration regarding improper use under the program guidelines. Provide information and recommendations to Administration
  • Assist in the ongoing enhancements of our Customer Service Representative training program for both staff and students to develop best practice standards for all functions within AIMS and to ensure excellent customer service is provided to every person, every time. Make recommendations for process improvement to Administration
  • Hire, train, coach and schedule student staff to ensure best practice is followed in all transactions and that excellent customer service is provided to all Parking Services Customers. Assist in providing focus training and retraining to Parking and Transportation Department employees, including students
  • Provide ongoing feedback through Progress Reports and Quality Assurance audits of student staff work. Make recommendations for student wage increases based on the guidelines in the performance based raise program for student staff
  • Assist in the coordination/preparation of strategic plans that support the mission of the Parking and Transportation Department and the University of Iowa
  • Six months to one year administrative and/or financial support experience working at a university or equivalent environment is required
  • Six months to one year of functional supervisory experience
  • Excellent customer service skills, and written and verbal communication skills. Professional writing samples may be requested either before or at the time of the interview
  • Experience multitasking and working with a variety of projects
  • Experience with Cash Handling
  • Must be proficient in computer software packages, databases, spreadsheet programs and online systems
  • Experience with inventory control software
43

Admin Services Coordinator Resume Examples & Samples

  • Serve as primary contact for access card program participants
  • Provide education to permit holder groups regarding proper access card use and information pertaining to their individual account and billing with card use
  • Evaluate and respond to requests from leadership for information relating to all access card programs and individual card use. Provide data analysis to support recommendations for process improvement
  • Monitor various employee parking access card programs including but not limited to the Night Weekend and GME access card programs. Also monitor the new Emeritus parking program. Provide data to administration and provide recommendations to reduce improper card use
  • Monitor access cards used by student permit holders including but not limited to the Day and Night Weekend Permit access groups. Provide data to administration and provide recommendations to reduce improper card use
  • Coordinate the transition of applicable permit holders to access card use. Monitor and make contact with participants as needed to provide program information and correct improper access card use
  • Coordinate the permit cycles and access card use to ensure all card users have an active permit. Make contact with permit holders to determine if there will be a renewal. Ensure all access cards are properly locked in a timely manner
  • Bachelor’s Degree or the equivalent of education and experience
  • Excellent customer service skills, written and verbal communication skills. Professional writing samples may be requested either before or at the time of the interview
  • Six months to one year of functional supervisory experience desirable
44

Admin Services Coordinator Resume Examples & Samples

  • Support the daily operations of the office including customer service activities
  • Make decisions and exercise autonomy while typically performing administrative support/ customer service responsibilities
  • Use specialized Fleet Management software
  • Making and dispatching vehicle reservations
  • Maximize utilization of University vehicles through efficient assignment of vehicles to reservations
  • Ensuring vehicle preventative maintenance is performed in a timely manner for rental fleet vehicles
  • Review charges on daily rental vehicles
  • Approve customer service adjustments for breakdowns and other customer service issues
  • Issue credits due to billing errors
  • Audit charges from out-sourced vehicle supplier
  • Create and maintain division reports in MS Excel
  • Decide when Fleet vehicles are at maximum utilization and when to use outsource provider
  • Prepare and administer correspondence with customer and departments
  • Serve as first point of contact for the University regarding driver qualification, vehicle use, and Fleet policies
  • Supervise and direct full-time and part-time staff currently consisting of one (1) , Mechanic’s Assistant and six (6) Students
  • May provide functional and or administrative supervision (direction, assignments, feedback, coaching and counseling) to assure outcomes are achieved. Provide training and recommend and assist in developing training solutions
  • Recognize work volumes and schedule student staff accordingly
  • 6 months – 1 year administrative experience in an office setting
  • 6 months – 1 year of supervisory experience with a minimum of 6 months of customer service supervisory experience
  • Must be proficient in Microsoft Office software such as Outlook, Word and Excel
  • Superior organizational skills and demonstrated ability to prioritize tasks
  • Driver’s license and maintaining eligibility to drive under the University’s Fleet Safety Program
  • Dispatching experience - Assigning assets/resources to tasks with the goal of maximizing asset utilization
  • MS Access experience developing databases, reports and queries
  • Knowledge of University policies and procedures