Fulfillment Coordinator Resume Samples

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R Ritchie

Ricardo

Ritchie

87748 Allison Keys

Dallas

+1 (555) 417 1202

87748 Allison Keys

Dallas

Phone

p +1 (555) 417 1202

Experience Experience

Phoenix, AZ

Fulfillment Coordinator

Phoenix, AZ

Hand-Lehner

Phoenix, AZ

Fulfillment Coordinator

Work with Lead Team and Managers to develop and improve Standard Operating Procedures
Work with inventory management to schedule deliveries and improve on-hand inventory opportunities
Work closely with IT dept to improve, customize, and innovate current systems
Work with the NYC management team to ensure proper operations in regards to pulling stock for fulfilment
Weekly Executive reporting to management regarding performance and risk
Minimize any WIP delays by working with Vendor Management team on Capacity plan and lead times
Assist in the development and maintain tracking tools for Direct Ship orders to track timing and progress of open orders and to ensure delivery has occurred

San Francisco, CA

Customer Fulfillment Coordinator

San Francisco, CA

Cassin LLC

San Francisco, CA

Customer Fulfillment Coordinator

Develop and maintain tracking tools for White Glove and Direct Ship orders to track timing and progress of open orders and to ensure delivery has occurred
Work with Call Center teams and vendors to resolve customer service issues in a timely manner
Participate in the development and implementation of White Glove and Drop Ship processes
Work jointly with distribution and purchasing teams to communicate order status updates to sales teams
Escalate White Glove order processing issues to cross functional team
Utilize order tracking system (TPM) to track White Glove order progress and investigate delivery issues
Communicate with Merchant teams of any cost changes, price increases or packaging issues for all drop ship items

present

Philadelphia, PA

Senior Customer Fulfillment Coordinator

Philadelphia, PA

Luettgen, Cartwright and Labadie

present

Philadelphia, PA

Senior Customer Fulfillment Coordinator

present

Assess the impact of forecasts on manufacturing performance (e.g. order fulfillment, manufacturing procurement) across functions
Work with Sales Managers & Project Managers to effectively commit best can do ship commitments against new business opportunities or large/short lead-time customer purchase orders
Develop and maintain compliance to customer expectations to ensure quality service delivery
Implement and manage measurement systems and report key service metrics, also develop and execute corrective actions for metrics that are performing below objective
Responsible for loading of customer orders to our Order Entry system, giving timely and realistic ship commitment dates to customers, working internally within manufacturing to ensure product gets shipped in a timely manner. Act as voice of customer within company
Manages and ensures a smooth product transition from NPI to sustaining through the permanent process
Work effectively and proactively with business stakeholders to ensure good balance of demand and diligently close off demand gaps by the stipulated time-line

Education Education

Bachelor’s Degree in Self

Quinnipiac University

Bachelor’s Degree in Self

Skills Skills

Solutions driven with the ability to work independently, multi-task, and meet deadlines with quality results
Ability to travel to fulfillment center with limited to no notice (reliable transportation)
Strong organizational skills, detail orientation and follow-up
Ability to periodically travel to manage special projects and do onsite inspections at Supplier location (currently anticipate 10 – 15% travel)
Ability to conduct complex analysis and present data in a meaningful way
Experience using Microsoft spreadsheets and pivot tables
Knowledge of domestic and international shipping regulations
Working knowledge of MS Excel, MS Word, MS Outlook, and other applications
Ability to coordinate multiple priorities simultaneously
Excellent verbal and written communication skills

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MB Val Fulfillment Coordinator Resume Examples & Samples

Some knowledge /experience in the mortgage industry
Minimum of one year of computer experience, preferably with an automated originations system
Excellent written and verbal communication skill
JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package

Fulfillment Coordinator Resume Examples & Samples

Manage all Viverae and client high volume print projects
Forecast all costs associated with each project
Create job estimates for clients
Maintain production schedule for all print jobs
Maintain sales collateral, promotional item and product inventory
Oversee outside print vendors as necessary
Organize and maintain project files
Knowledge of terms commonly used in printing/production
Strong organizational, communication, and project management skills
Ability to manage multiple projects at one time
Minimum of 2 years experience within a print production/fulfillment capacity

Digital Fulfillment Coordinator Resume Examples & Samples

Schedule, validate, and monitor digital advertising campaigns to ensure fulfillment in accordance with campaign standards
Troubleshoot any/all issues with campaigns with the proper channels, which may include resolving ad declines, missed start dates, and missing creative
Assist with the order entry of campaigns if needed
Provide and analyze reporting to Sales, which may include site stats, ad units, performance, and inventory availability/forecasting
Use web based application tools such as OrderHub and OH Production, DFP, Site Catalyst, APT, T1/MediaMath MOAT and OAR, to provide optimum results to advertisers
Effective communication with internal teams and outside partners on performance and delivery of ad commitments

Fulfillment Coordinator Resume Examples & Samples

Primary liaison between Outsource Supplier and Internal Clients
Manage CAPS account for maintaining USPS postage if required for mailings or fulfillment
Review monthly reclass data for charging sales staff for promotional usage
Attend weekly/daily meetings as needed to review low stock reports and affect reorder process
Coordinate the procurement of Invesco branded packaging material to be used for fulfillment
Monitor and coordinate requests for removal/destruction of in-stock literature & promotional items
Perform receiving transactions as needed for closure of Purchase Orders for literature and promotional items
Follow up with Supplier and Internal Clients as needed through completion of the project
Work with Invesco Marketing teams and Outsource Supplier to setup and maintain Item Masters. Update Item Status, POD/JIT flags, and other fields & values as needed
Maintain Bill of Material (BOM) configurations for static Kits
Maintain a working knowledge of the Supplier’s Order Entry and Inventory systems and all interfaces with Invesco applications (SFDC, Oracle, etc.)
Perform other system maintenance functions as needed, possibly including User accounts
10(+) years of experience performing or coordinating Fulfillment or comparable activities
Experience related to the distribution of literature and promotional items for the Financial or Mutual Fund Industry is preferred
Customer Service oriented
Open minded, flexible, and willing to listen for other people’s opinions
Interpersonal skills necessary to effectively communicate with a variety of individuals at all technical levels are required
Working knowledge of MS Excel, MS Word, MS Outlook, and other applications

Marketing Fulfillment Coordinator Resume Examples & Samples

Ability to multi-task while maintaining careful attention to detail
Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook, as well as Adobe Creative Suite applications
Effective written, listening and verbal communication skills
Exceptional organizational, problem solving and time management skills
Organizational ability to plan projects, engage key stakeholders and present concepts
Ability to understand project budgets and propose cost-saving measures where appropriate
Minimum of 1 year of experience in a marketing role required
Minimum of 1 year of event planning experience

Temporary Orderbook Fulfillment Coordinator Resume Examples & Samples

Support on day-to-day activities to ensure on time execution of customer deliveries
Support import team to achieve on time stock availability
Ensure order book invoicing is done on time with respect to guideline
Release delivery notes to the warehouse on agreed timelines
Coordinate with the warehouse on picking notes & deliveries and escalate issues whenever necessary
Maintain the order book to reflect the latest range and master data changes
Strong understanding and experience in operational supply chain process environment
High degree of self-motivation & team player
High level of attention to details and ability to work under pressure
Competent user in Microsoft Office applications. MS – Excel (intermediate)
High School Diploma from an accredited college or university degree
>1 years of experience working in a supply chain environment, preferably in apparel/fashion/shoes industry
Fluent in English

Fulfillment Coordinator Resume Examples & Samples

Monitor WIP movement to determine risk against sales plan
Minimize any WIP delays by working with Vendor Management team on Capacity plan and lead times
Analyze order confirmations performance and results
Maximizing demand by monitoring uncovered sales orders
Notify Sales operations regarding any delays, short shipments or problems related to assigned accounts
Support for Customs Broker in case of document issue
Support for distribution team to ensure timely goods receipt
Evaluation of demand to determine if AIR/SEA splits are need
Regional Purchase Order Issuance
Update the payment terms and LC numbers on each order into SAP
Weekly Executive reporting to management regarding performance and risk
Other miscellaneous special projects and/or reports for Management
Work closely with IT dept to improve, customize, and innovate current systems
2+years’ experience in demand planning, inventory management, and seasonal buying in a wholesale environment
SAP Knowledge a plus
Proficiency with Excel
Strong Attention to Detail and Accuracy
Highly developed analytical and numeric reasoning skills
Ability to balance financial realties with creative risk taking
Ability to consult, communicate and influence across range of people
Ability to conceptualize, develop and implement new processes and improve existing processes
Strong understanding of the sales process and skill for leveraging market trend/insights to drive buying

Customer Fulfillment Coordinator Resume Examples & Samples

Understand and ensure execution of White Glove and Drop Ship processes from order entry into MRP system (DAX) to customer receipt
Develop and maintain tracking tools for White Glove and Direct Ship orders to track timing and progress of open orders and to ensure delivery has occurred
Utilize order tracking systems to communicate the status of White Glove and Direct Ship orders to Call Center teams weekly
Establish & maintain strong lines of communication with inbound/outbound distribution teams and local area hubs (White Glove) and Drop Ship vendors to ensure efficient order processing and timely delivery
Utilize order tracking system (TPM) to track White Glove order progress and investigate delivery issues
Coordinate the return of cancelled orders to the distribution center. Advise on the disposition of damaged merchandise; coordinate repair or replacement of product. (White Glove Service only)
Participate in the development and implementation of White Glove and Drop Ship processes
Work with Call Center teams and vendors to resolve customer service issues in a timely manner
Proficient use of MS Office Products, MRP and ERP systems. Microsoft Dynamics AX ("DAX") MRP systems is preferred
1 to 2 years of experience in a customer service role
1 to 2 years of experience working with inventory
Experience with retail store inventory allocations is a plus
Moderate levels of learning strategies, instructing, complex problem solving, technology design, troubleshooting, repairing, flexibility, and confidentiality

Fulfillment Coordinator Resume Examples & Samples

Physically fill and ship all external and internal corporate/wholesale orders by using wholesale stock as well as retrieving items from NYC stores, and tour locations to fill online/corporate orders (pick and pull orders)
Coordinate orders from warehouse to internal/external customers for whole case pack shipments
Work with inventory management to schedule deliveries and improve on-hand inventory opportunities
Monitor and order online shipping supplies
Build and maintain partnership with Corporate Team, Accounting, Warehouse and other 3rd party customers
Conduct monthly inventory audit of corporate store stock to ensure minimal loss of shrink
Work with the NYC management team to ensure proper operations in regards to pulling stock for fulfilment
Update customer order forms as needed
Write PO’s and communicate with supplier for Aladdin and Lion King concessions cups
The ability to work independently, efficiently and under pressure
Excellent organizational skills of both stockroom and office materials
Proven experience in Retail or Fulfilment Environment
Experience with shipping, invoicing & inventory reporting
Experience with inventory and invoicing software
Experience with 3rd party relationships
Physically move and lift boxes up to 40lbs on daily basis
Effective listening skills
Flexible in working hours and conditions- Monday through Friday, occasional nights and weekends during holiday peak periods
Computer skills including Microsoft office, Word, Excel, and PowerPoint
Experience using a POS /Retail system
Experience invoicing
Experience ordering inventory, maintaining physical stock and fulfilling orders

Valuations Fulfillment Coordinator Resume Examples & Samples

Drive a positive customer experience by reviewing feedback with vendors for Chase customers on the appraisals. Chase collects this data to create an environment on constant improvement; the manager will be driving the same vision with our vendors
Bachelors degree or equivalent experience required
Previous default background and pipeline management experience
3-5+ years in Financial Services with progressively increasing responsibilities preferred
3-5+ years experience in the Mortgage Industry (appraising, valuating and/or underwriting) preferred
Ability to deal with complex issues and provide constructive solutions
Ability to apply business knowledge to new situations
Flexible and adaptable in response to changing demands

Valuations Fulfillment Coordinator Resume Examples & Samples

Bachelor’s degree or equivalent work experience is required
High level of proficiency with Microsoft Office is required
Knowledge of mortgage banking is preferred
Experience in vendor management is preferred
Strong PC/technical skills
Strong communication skills, able to represent management in meetings

Fulfillment Coordinator Resume Examples & Samples

Understand and ensure execution of Drop Ship processes from order entry into MRP system (DAX) to customer receipt
Work jointly with distribution and purchasing teams to communicate order status updates to sales teams
Participate in the development and implementation Drop Ship processes
Communicate with Merchant teams of any cost changes, price increases or packaging issues for all drop ship items
Strong time management and organizational skill set to track deadlines and multiple and complicated systems and reporting
Moderate to high level of English reading, writing, speaking, and active listening
LI-CS

Temporary White Glove Fulfillment Coordinator Resume Examples & Samples

Understand White Glove policies and process from DAX order entry to warehouse fulfillment and hub delivery
Develop and maintain a tracking tool for White Glove orders to track the timing and progress of open white glove orders and to ensure delivery has occurred
Update and share White Glove order tracker with Direct Sales & Service and Call Center teams weekly
Establish & maintain strong lines of communication with WCDC in-bound & WCDC outbound teams and local area hubs to ensure and verify order delivery has occurred
Develop a working knowledge of TPM to track Rejuvenation's White Glove order progress and investigate delivery issues
Work jointly with WCDC and purchasing teams to communicate order status updates to sales teams
Coordinate the return of cancelled orders to the WCDC. Advise on the disposition of damaged merchandise; coordinate repair or replacement of product
Participate in the development and implementation of White Glove systems & reporting
Escalate White Glove order processing issues to cross functional team
Proficient use of MS Excel, MS Word, and MRP and ERP systems. Microsoft Dynamics AX ("DAX") MRP systems is preferred

Senior Customer Fulfillment Coordinator Resume Examples & Samples

Work effectively and proactively with business stakeholders to ensure good balance of demand and diligently close off demand gaps by the stipulated time-line
Think and analyze beyond available data and exercise functional knowledge in recommending solutions to business stakeholders, individuals
Review demand as well as validate weekly Master Demand and pro-actively close the supply/demand gap
Develop and maintain compliance to customer expectations to ensure quality service delivery
Implement and manage measurement systems and report key service metrics, also develop and execute corrective actions for metrics that are performing below objective
Communicate risk mitigation strategies and contingency plans to organization
Manages and ensures a smooth product transition from NPI to sustaining through the permanent process
Understands all elements of product cost; able to clearly articulate the main cost drivers, cost reduction and cost avoidance activities and utilize appropriate resources and influences sourcing decision to achieve optimal product cost
Basic understanding of the forecast process, key players, and its role in demand planning and order fulfillment
Assess the impact of forecasts on manufacturing performance (e.g. order fulfillment, manufacturing procurement) across functions
Total management of customer orders. This will involve receiving, scheduling, shipping and after sales service of customer purchase orders. Requires close contact with our sales team
Responsible for loading of customer orders to our Order Entry system, giving timely and realistic ship commitment dates to customers, working internally within manufacturing to ensure product gets shipped in a timely manner. Act as voice of customer within company
Ensure that pricing of customer purchase orders is in line with our price list. Maybe asked to support debt collection from time to time
Will be responsible to ensure that new customers are fully checked and loaded on Our systems before any business commences
Will need to effectively interface with Operations team to; size and commit customer PO’s, manage manufacturing build schedules in line with capacity and supply lead-time challenges, negotiate juggling of customer demand in line with priorities and pressures
Work with Sales Managers & Project Managers to effectively commit best can do ship commitments against new business opportunities or large/short lead-time customer purchase orders
Present reports defining project progress, problems and solutions
Requires knowledge of MS Excel
Written/Verbal Communication (verbal will be face to face and on telephone)
7+ years of experience

Customer Fulfillment Coordinator Resume Examples & Samples

Responsible for daily coordination of fulfillment issues related to operation, Time and Material, Component Repair and Accessory shops
Responsible for resolution of issues related to shop processes
Good interpersonal and leadership skills
PC proficiency
Knowledge of maintenance operations and external customer requirements
Capable of preparing, coordinating, and maintaining accurate detailed documentation necessary for contract performance, with experience preferred
Ability to perform forecasting, scheduling and other related activity

Fulfillment Coordinator Resume Examples & Samples

Review daily reports: pre-arrival report, ski school reports, ground reports, lift tickets, and any additional reports assigned by managers to ensure our guests have experiences of a lifetime
Fulfill all lift tickets and deliver to Front Desks
Demonstrate an unyielding passion for the guest experience, culture, mission, and vision by troubleshooting and resolving guest and partner issues in a timely and mutually beneficial outcome
Work closely with Lead Team and Management to help achieve Central Reservations business goals
Participate in departmental goals regarding upsell, advanced purchase and conversion
Answer phone calls when needed - provide guest service and convert opportunities into sales
Work with Lead Team and Managers to develop and improve Standard Operating Procedures
Previous guest service experience
Ability to work well with customers over the phone
Ability to work in conjunction with many other departments in coordinating guest details and profiles
Knowledge of Park City resort and surrounding areas is preferred
Ability to quickly learn about the resort's amenities, programs, facilities, and more

Fulfillment Coordinator Nmls Resume Examples & Samples

Five or more years of experience in loan servicing activities
Thorough knowledge of applicable loan processing policies and procedures, documents, underwriting requirements, governmental agency requirements, terminology and automated processing systems
Knowledge of credit policies and approval process for assigned products
Ability to work effectively in a fast paced, high production environment
Banking experience or equivalent strongly preferred

Fulfillment Coordinator Resume Examples & Samples

Print and proofread new activations sheets
Activate phones using the CSM tool
Process Upgrade and Exchange Orders
Assist Shipper with pick, pack and ship when needed
Monitor and assist in the completion of escalated issues with orders
Assist in monthly inventory counts
Track and trace packages as required
Order shipping supplies when required
Process reverse logistics
Assess physical condition of wireless devices
Prepare repair requests
Completion of High School diploma or higher
Must have a strong knowledge of computers, including internet navigation, keyboarding skills
Ability to multitask and work independently
Strong attention to detail is critical
Some lifting is required, up to 30lbs
Stand, bend, stoop and other repetitive movements for long periods of time

Loan Fulfillment Coordinator Resume Examples & Samples

Two to five years of experience in loan servicing activities
Basic knowledge of applicable loan processing policies and procedures, documents, underwriting requirements, governmental agency requirements, terminology and automated processing systems
Detail-oriented, organized, and good analytical and follow-through skills

Fulfillment Coordinator Resume Examples & Samples

Conduct training for third party in-house fulfillment staff on: setting up stations, processing orders; provides troubleshooting support during fulfillment period as needed to avoid delays
Travel to distribution center to carry out fulfillment responsibilities and other duties, as assigned
Create and maintain detailed department specific Protocols for fulfillment related tasks (i.e. RFID Software Training manual, Vendor specification communication guidelines, etc), which provide step-by-step instructions on internal processes, for documentation and training purposes
A minimum education level of high School Diploma or its equivalency (BA/BS preferred)
1-2 years of applicable experience in fulfillment, supply chain, or a related area
Strong attention to detail and focused individual, who strives for continuous improvement across existing and new process/concepts
Solutions driven with the ability to work independently, multi-task, and meet deadlines with quality results
Ability to work with various technology platforms and mobile devices (i.e., Point of Sale systems), including, but not limited to Apple, PC, Android, and iOS products and applications
Maintains a high degree of initiative and professionalism
Well organized and detail oriented
Ability to coordinate multiple priorities simultaneously
Ability to travel to fulfillment center with limited to no notice (reliable transportation)
Familiar with multiple shipping carriers (FedEx, UPS, UPS Mail Innovations, etc)
Knowledge of domestic and international shipping regulations
Music festival industry experience a plus

Fulfillment Coordinator Resume Examples & Samples

Uses company systems to update guest lead information, create package reservations, book tours, charge/refund credit cards and send confirmation letters
Monitor and fulfill room inventory for Hawaii properties
Provide customer/concierge services to all guests including the sale of tours and activities
Provide complete and accurate information to guests on every telephone call or electronic communication. Especially information about the destination, tour presentation, accommodations, premiums and promotions
Works with resort operations and onsite marketing leaders to assist with guest issues
Meet budgeted targets on a monthly basis
Handle situations with dissatisfied guests
Complies with all reasonable requests put forth by management
Ability to work a flexible schedule, including nights, weekends, and Holidays
Proficiency in Microsoft Office Suite (word, excel, outlook)
High level of bilingual fluency in reading, writing and spoken English and Japanese
Demonstrate excellent communication skills and interpersonal skills
Detail oriented and able to handle multiple tasks
Be able to work in a timely manner, critically think and work in a team environment is essential
Experience in timeshare or hospitality industry
Call Center experience
Thorough understanding of Hawaii with the ability to explain activities, restaurants, and destinations
3 months customer service experience

Fulfillment Coordinator Resume Examples & Samples

Support Product Management team by placing orders to ASUS Headquarters, monitoring forecasts, and tracking incoming shipments
Coordinator with sales to ensure orders are successfully fulfilled for customer demands and meeting delivery schedules
Work with inside sales team and accounting to ensure each delivery is confirmed and inventory is invoiced correctly
Coordinate with Asia logistics team to update order status and resolve pending issues
Communicate with HQ carrier/Forwarder, local shipment carrier, and ASUS logistic team to ensure the incoming shipments arrive as planned
Daily release order and shipping reports
Ability to use multiple web base tools, shipping platforms, and creating the incoming shipment report
Strong excel skills to create, merge, and maintain incoming and order report
Experience with order processing and tracking shipments
Knowledge of supply chain logistics, e.g. communicating with forwarders to import and deliver products
Ability to manage and prioritize multiple tasks throughout the day and ability to work independently
Strong communication skills to work with ASUS HQ and local carriers
Strong communication skills with logistic team and local carrier to resolve logistic delays and claims issues
Strong communication skills to resolve customer-facing requests and meet delivery schedules
Must be meticulous and detail oriented
Contribute to team efforts for improving efficiency and productivity
Ability to learn fast and strive in a fast-paced environment
3 years + relevant logistics experiences
Minimum 3 years+ of relevant logistics experiences in electronic products
Experience using Microsoft spreadsheets and pivot tables

Cloudtech Fulfillment Coordinator Resume Examples & Samples

Fulfill One-time Malware and Blacklist Removal services
Follow through on SMART failures
Resolve conflicts arising from adding/removing domains to Security services
Maintain the Security ticket queue
Perform basic scripted CloudTech one-time services
Other tasks as assigned by a Manager or Supervisor

Dynamic Fulfillment Coordinator Resume Examples & Samples

Working knowledge of computers and Microsoft Office applications
Must be able to stand and work for long periods of time during shift including daily overtime as needed
Comply with blackout periods as determined by Management

Global Products & Fulfillment Coordinator Resume Examples & Samples

Internal and external communication
Data entry
Create shipping invoices
Operate websites
Outgoing personality, able to work well with many different personality types
Eager to collaborate
Trustworthy, with an eye for detail

Fulfillment Coordinator Resume Examples & Samples

Analyzing and routing work orders and assignments
Administrate and maintain all designated department systems and technologies
Configure company workforce management systems
Ensures the reallocation and assignment of field technicians
Works in partnership with various teams and departments to regularly update, standardize, and maintain tools/technology
Routinely audits system(s) to ensure compliance to standardized settings, profiles, licenses, and parameters
Develops/distributes reports
Collaborates with vendors to mitigate/resolve issues and ensure tools are being utilized to their fullest potential
Uses ticketing system (or applicable tool) to accurately document progress, note interactions, capture results, and disposition resolutions
Must be able to think tactically and identify potential obstacles to develop strategy for area(s) of responsibility
Must be able to analyze reporting and data to draw accurate conclusions
Must be able to interpret and implement technical instructions, manuals, and/or diagrams
Must be proficient in the use of Microsoft Excel, PowerPoint, and Word applications
Must be knowledgeable/familiar with computers, software, and electronic communication systems
Must be able to work in a fast-paced, team-environment and have the ability to make quick decisions
Must have strong written and verbal communication skills – specifically, applicant must be able to communicate with/present to all levels of the organization
Must demonstrate the ability to prioritize, multitask, and organize daily responsibilities