Group Coordinator Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the group coordinator job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

M Schamberger

Mariam

Schamberger

3732 Legros Flats

Los Angeles

+1 (555) 730 5786

3732 Legros Flats

Los Angeles

Phone

p +1 (555) 730 5786

Experience Experience

Dallas, TX

Quality Group Coordinator

Dallas, TX

Morar, Morissette and Kiehn

Dallas, TX

Quality Group Coordinator

Manages the effective and efficient utilization of human, capital, and material resources to optimize performance
Assists the Quality Supervisor to schedule line rotation, assignment, ensure production schedules are met
Supports and executes rewards and recognition programs
Participates in continuous improvement actions
Executes GMP’s audits
Management of resources including Quality Technicians, machines, products, and materials
Supports and promotes the safety and industrial hygiene objectives of the plant

Los Angeles, CA

Coordinator, Altitude Group

Los Angeles, CA

O'Keefe Inc

Los Angeles, CA

Coordinator, Altitude Group

Evaluating / developing creative activations
Day-to-Day Coordination & Scheduling
Briefing Mike and the Altitude team on new technologies / relevant industry trends
Identifying potential prospects
Track outreach requests across all clients
Maintain online tracking system
Keep running schedule and "to-do" list for all initiatives and milestones

present

New York, NY

Reservations Group Coordinator

New York, NY

Botsford Inc

present

New York, NY

Reservations Group Coordinator

present

Report to the Reservations Manager and the Director of Revenue Management
Assist in completing all VIP and internal reservations, communicating any issues to Reservation Manager or OmniRez HelpDesk Supervisor
Communicate and work closely with the Sales Department concerning group bookings
Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations
Take in-house reservations calls from customers and OmniRez agents requesting on property assistance or any and all other calls pertaining to room reservations
Review group blocks for cut off date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates
Create and maintain group & transient room blocks. Ensure all reservations have correct billing, and all other necessary information

Education Education

Bachelor’s Degree in Preference

Illinois State University

Bachelor’s Degree in Preference

Skills Skills

1-year previous reservations experience of knowledge of Operations front/back of house or previous experience in High Volume Call Center
Superior guest service and salesmanship skills
Proficient in Microsoft Word, Excel, Internet, Lotus Notes and Delphi
Work well under pressure, multitasking and team player
Detail oriented organizational skills and thinks strategically
Position based in Los Angeles
Process all group turn-overs: making new group file, sending introduction letter to group contact, creating group rate code, verify cut-off date, send cut-off date reminders, and verifying room block and rate information from booking recap, hard block suites or special room requests and clean up old rate codes
Communicate all group activity – pickup, attrition and contractual guidelines to Group Contacts, Conference Service Managers and Sales Managers
Run daily reports: Daily Transaction Report from Delphi, Delphi Booking Recaps, Group Cut-off Report, and Group No Shows; process rooming list within 48 hours of receipt and providing group contact and Conference Service Manager with room block report and rooming list with confirmation numbers
Excellent communication and organization skills

Create a Resume in Minutes

15 Group Coordinator resume templates

Read our complete resume writing guides

Temp Coordinator, Executive Search Group Resume Examples & Samples

Heavy calendar management for the SVP of Executive Search as well as 1-2 Executive Search Recruiters
Handle heavy and complex scheduling quickly and efficiently for candidate interviews with recruitment team, hiring managers and executives
Coordinate scheduling for open searches at the VP level and above, across the company by working directly with candidates and hiring managers/executives’ calendars
Handle phones, expense reports, book travel, and other administrative responsibilities
Utilize the Encore system and database to best support the executive search and pipelining process through adding and updating profiles and interview activity within the system
Utilize BrassRing for candidate management and tracking, updating the system throughout the recruitment process for each search
Create reports and updates as needed
Post executive search positions to the Time Warner Career site, additional job boards, and niche sites as necessary
10+ years’ experience in an administrative support role; executive search support experience strongly preferred
Must have the experience and innate ability to manage multiple calendars, problem solve for complex scheduling and execute within extremely fast turn-around times
Must have the ability to effectively understand the business and process in order to best support the recruitment team
Technical knowledge and abilities in order to effectively utilize Brassring and Encore systems
Must be resourceful in gathering answers and conducting spot research quickly
Superior scheduling skills
Highly proficient with Microsoft Office: Word, Excel, Outlook, and PowerPoint
Must have exceptional people skills with exceptional customer service and presence
Must have exceptional analytical and problem solving skills
Must have superior communication skills, both oral and written
Must be flexible team player

Program Coordinator Macquarie Group Foundation Resume Examples & Samples

Serve as primary point of contact for both the interns and Macquarie mentors
Coordinating and managing all aspects of the interns daily placements and training schedule (various training to cover basic college and career preparation, business group overviews, presentation skills, etc)
Acting as a role model and mentor for these students as they navigate their first experience in a formal business environment
Supporting other Foundation activities and programs as needed

Group Renewal Coordinator Resume Examples & Samples

Prepare all documents that relate to in-force group policy renewals
Send all renewals to assigned advisors no less than 60 days prior to renewal
Resolve advisor inquiries by determining appropriate action for complex issues, both internally and externally with minimal management involvement
Establish strong working relationships with internal & external partners
Work closely with internal partners to provide seamless service to advisors on all renewal types
Complete all tracking and reporting requirements

Coordinator, Altitude Group Resume Examples & Samples

Bachelor’s degree or higher, preferably in Marketing, Business Administration, English or Communications
Excellent quantitative and analytical problem-solving skills; quick and responsive on their feet
Proactive learner who possesses a solid work ethic, with adaptability to work beyond standard hours to meet tight deadlines
Performs well under pressure in a dynamic environment; must be able to multitask and shift priorities quickly while maintaining control with limited supervision
Exceptional communication skills; must be a team player and be able to collaborate effectively across all levels of the organization
Highly proficient in Excel, PowerPoint, and Word

Coordinator, Altitude Group Resume Examples & Samples

Prepare detailed briefs and bios for all meetings and calls
Participate in meetings and calls being able to extract take-aways and determine next steps, as well as prepare follow-up notes
Assist in day-to-day research needs
Be able to analyze the important aspects of a company that are relevant to the Altitude Group
Organize and present research in an efficient, logical manner
Familiarize yourself with the ins and outs of the media/marketing/technology landscapes
Identify new sources / databases to draw upon for research
Meeting Outreach
Track email outreach to key industry contacts
Maintain an understanding of where key relationships stand and how they relate to client activities
Events / Travel
Track outreach requests across all clients
Maintain online tracking system
Communicate with targets to coordinate meetings
Schedule

Marketing Coordinator, Provident Label Group Resume Examples & Samples

Support the Senior Director of Marketing with execution of artist marketing plans; follow through with various departments to ensure deadlines are met
Coordinate with functional teams to compile marketing plans for assigned roster of artists and special projects
Serve as contributing member of the overall marketing team for assigned marketing team/roster
Direct execution of tactics supporting marketing efforts surrounding assigned artists’ album releases and touring
Oversee creation and development of marketing materials (such as sales pages, one sheets, marketing videos, promotional items, plaques, etc.)
Assist digital marketing with creating online content (lyric images, uploading video, etc.)
Field art requests, gather appropriate approvals, communicate progress, and track budget/expenses
Gather and maintain all marketing assets for roster: videos, bios, images, banners, copy, artwork, etc
Provide administrative support to assigned marketing team/roster, including processing mail, booking complex travel for roster and marketing team, scheduling, processing invoices, tracking budget, coordinating events and meetings, etc
Request publishing and licensing clearances from Business Affairs staff for assigned roster
Assist with marketing and creative-related research as requested
Select and oversee marketing department interns
At least 2 years of administrative and/or coordinator experience (can include internships) required
Demonstrated project coordination experience
Working knowledge of Christian music, Christian marketplace preferred
Demonstrated ability to upload content to social media sites
Basic photoshop skills
Demonstrated understanding of the development of marketing campaigns and current strategy methods a plus
Outstanding written communication skills, including excellent grammar knowledge a plus

Age Group Coordinator Resume Examples & Samples

Work will comprise of coaching teams, running clinics, designing curriculums, and leading coach education
Evaluating players and coaching on a consistent basis
Helping to organize tryouts and aid in the retention and recuritment of players
Attending director meetings
Parent education and communication
Undertsnad the age characteristics of players aged 4-12
5 years minimum experience in leading soccer programs

Program Coordinator, Building Access Group Resume Examples & Samples

Demonstrated proficiency in software programming doors and device functions in both Picture Perfect and/or OnGuard applications
Demonstrated proficiency using AiM Work Management software, including creating work requests, adding phases and setting up searches and monitoring shop work queues
Experience working in a fast-paced, high volume project environment
Experience in process improvement initiatives such as Lean and Balanced Scorecard
Possession of a valid Washington State driver’s license
Demonstrated successful experience with computerized maintenance management systems
Demonstrated experience with University procedures and processes
Demonstrated experience providing administrative support to senior management personnel
Demonstrated experience in a skilled trade work environment
Demonstrated experience working in a customer service-oriented operation

Group Coordinator Resume Examples & Samples

High school diploma or equivalent education
1-year previous reservations experience of knowledge of Operations front/back of house or previous experience in High Volume Call Center
Must have strong written and verbal communication skills
Superior guest service and salesmanship skills
Proficient in Microsoft Word, Excel, Internet, Lotus Notes and Delphi
Work well under pressure, multitasking and team player
Detail oriented organizational skills and thinks strategically
Must be able to type 40 wpm
Position based in Los Angeles
Applicants must hold a valid work authorization

Reservations Group Coordinator Resume Examples & Samples

Answer all incoming calls promptly, in an attentive, courteous and efficient manner
Answer guest inquiries about hotel services, facilities and hours of operation
Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible
Enter reservations into the computer according to standard operating procedures
Communicate and work closely with the Sales Department concerning group bookings
Maintain availability calendar and communicate all relevant information to the operations staff
Maintain accurate files and reports
Handle all special reservations, to include V.I.P. reservations, packages and discounts
Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements
Attend and give input on trends and opportunities to maximize revenue
Complete forecasts as required by management
Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations
Post no-show revenue daily, if required at property
Process travel agent checks, if required at property
Be able to perform all duties of Guest Services Agent and assist at front desk as needed
Communicate availability to wholesalers
Call for occupancy at area hotels
File reservations and group contracts
Review Reservations logbook and Guest Request log on a daily basis
Send confirmations
Process advance deposit/balance sheet
Process brochure requests
Forecast packages according to hotel standards
Research travel agent commissions
Experience in a hotel or a related field preferred

Hotel Group Coordinator Resume Examples & Samples

Group and Corporate Accounts
Processes contracts
Manages group spreadsheets
Manages room blocks (block and release)
Creates links and codes
Enters reservation (Atlas)
Follows up with group leaders
Rooming lists, final counts
Reconciles billing, direct bills
Correspondences with clients
Runs revenue reports
Assists with group leaders/corporate Database for territory in STS for email offers, etc
Assists with territory event calendar, trade show planning
A minimum (1) year of experience in a similar or related field required
This position does not include any supervisory responsibilities
Answers group telephone lines
Fulfill hotel planner inquiries

Group Coordinator Resume Examples & Samples

Process all group turn-overs: making new group file, sending introduction letter to group contact, creating group rate code, verify cut-off date, send cut-off date reminders, and verifying room block and rate information from booking recap, hard block suites or special room requests and clean up old rate codes
Communicate all group activity – pickup, attrition and contractual guidelines to Group Contacts, Conference Service Managers and Sales Managers
Run daily reports: Daily Transaction Report from Delphi, Delphi Booking Recaps, Group Cut-off Report, and Group No Shows; process rooming list within 48 hours of receipt and providing group contact and Conference Service Manager with room block report and rooming list with confirmation numbers
Candidate must be fluent in English, both verbal and written
1-year previous reservations experience, preferably in a high volume call center
Previous customer experience in luxury hospitality and ability to work effectively under pressure
Service Passion
Successful candidates must possess legal work authorization in the United States

Quality Group Coordinator Resume Examples & Samples

Responsible to schedule line inspections based on supply demand requirements
Manages the effective and efficient utilization of human, capital, and material resources to optimize performance
Assists the Quality Supervisor to schedule line rotation, assignment, ensure production schedules are met
Verifies that Quality machines and equipment are appropriately set-up with the aid of maintenance technicians
Verifies compliance of machinery and equipment calibration with respect to due dates
4Immediately reports quality issues, increases in defect rates, and equipment malfunction to the Quality/line supervisor or Quality/Line engineer, contributing to their solution
Ensures appropriate cleaning and housekeeping of workstations as required by procedures
Timely distributes Quality Technicians at the start of the shift based on line assignations
Responsibilities include some clerical functions within the Quality systems, including inspection, certification dpk’s, and defect reports; training records, Quality documents and others
Maintains Quality cabinets, storage areas in the manufacturing floor organized
Ensures compliance to the quality policy and productivity goals
Supports and promotes the safety and industrial hygiene objectives of the plant
Verifies the training of each associate according to requirements
Executes GMP’s audits
Participates in continuous improvement actions
Supports and executes rewards and recognition programs
Follow J&J and EES Records Management Policies for Convenience Information, Records Retention Schedules, Training and Education, Document Hold Notices, Records Cleanout, Inactive Records and Information Management, Vital Records and third party vendor if applicable
Management of resources including Quality Technicians, machines, products, and materials
Responsible for maintaining Quality outputs and goals
Responsible for delivering quality inspection and certification in efficient basis
Good Quality system knowledge
Good teamwork skills
Knowledge of basic statistics, mathematics and Statistical Process Control (SPC)
Good communication skills to interface with manufacturing, engineering, materials management and quality control
Knowledge of Lean Manufacturing principles
Bilingual in English and Spanish is a plus
Working knowledge of PC applications and software (MS Windows, Excel, etc.)

Group Coordinator Resume Examples & Samples

Contract/Large Volume Accounts
Definite Booking Sheets
Reservations (VIP, COMP, Special Billing)
Commissions
Billing Reconciliation
1 year experience in a reservation related job
Experience in a hotel is required

Um-group Coordinator Resume Examples & Samples

Provide administrative support (phones, calendars, expenses, organization) for SVP & VP
Maintain client and media vendor contact lists as well as media kit database
Assist in vendor POVs, research projects and status document
Manage group publisher meeting requests from voting process through meeting confirmation; understands the media planning teams objective in order to properly bet publisher requests
Maintain standing meeting and vacation calendars
Set up and book conference rooms for meetings; tidy up afterwards if necessary
Assist in the development of media strategies and plans, points-of-view, research projects, and other miscellaneous planning projects; be current on upcoming media trends and subscribe virtually to all trades
Manage his/her daily duties, ensuring accuracy and timeliness of all documents, with the assistance of management
Assist team members with other projects as needed
Media/advertising or related internship experience strongly preferred
Must be detail-oriented with excellent follow-through skills
Ability to learn quickly, work well under pressure, and have a positive 'can-do' attitude
Proven ability to handle multiple priorities/tasks
Advanced proficiency in Microsoft Excel and Powerpoint

Group Plan Coordinator Resume Examples & Samples

Follow up on plan set up, plan documents, coordination of plan-level contact or plan changes, product changes, fund additions/eliminations and plan amendments
Review all plan documents for accuracy and completeness and route to appropriate department within the corporate office
Manage, track and prepare annual group performance reviews showcasing the group’s performance over the last year
Manage, track and prepare group specific plan highlights illustrating the benefits of their plan
Provides excellent customer service to internal customers including answering questions, researching problems and coordination of complex issues with appropriate corporate office teams

Group Life Coordinator Resume Examples & Samples

You must be 21 years of age or older and possess a valid driver license and acceptable driving record
You must possess a high school diploma or GED certificate, or other proof of education at the same or higher levelAND
Ability to encourage and motivate others
Ability to understand and embrace various racial, ethnic, and cultural differences
Demonstrate awareness of the social structures and barriers our diverse population experience, and the commitment to create a culture of diversity and inclusion
Ability to work as a team player and provide back-up as needed and requested
Strong verbal & written communication skills
Commitment to high ethical standards
Ability to analyze problems and develop appropriate course of action
Knowledge of the principles and techniques of juvenile corrections or probation, juvenile treatment, rehabilitation or probation, law enforcement, social casework, and/or therapeutic treatment of developmentally disabled, mentally ill or socially maladjusted persons
Ability to assist youth in working through difficult conflicts
Ability to handle, feel, and have finger dexterity using both hands
Ability to move, carry or hold objects weighing from 6 lbs up to 165 lbs moving a maximum of 54 feet
Ability to kneel, bend, turn and stand, turn and sit, reach and crawl
Ability to perform 15 step-ups on a 12-inch stepping platform
Ability to run or jog 100 yards
Ability to hold body weight in the push-up position for 50 seconds
Ability to hold a 6 lb medicine ball at chest level with arms extended for a period of 40 seconds
Ability to complete the circuit outlined above two times with a 1 minute break between sessions
Acceptable vision of at least 20/30 (with or without correction) in both eyes, with peripheral vision of 160 degrees from a distance of 20 feet
Have binaural hearing (aided or unaided) in ranges from 500 to 2000 Hz and from 20 to 60 db
A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veteran's Affairs indicating you receive a non-service connected pension for the five (5) point preference
A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans' Affairs for the ten (10) point preference

Group Life Coordinator Resume Examples & Samples

Demonstrate awareness of social structures and barriers our diverse population experience, and the commitment to create a culture of diversity and inclusion
Ability to work as a team by providing back-up and support to co-workers as needed and requested
Your application will be reviewed by Human Resources to determine if you meet the minimum qualifications
If you meet the minimum qualifications, your application will be referred to Step 4. If you do not meet the minimum qualifications you may be considered for a temporary appointment as a Group Life Coordinator 1. Or, if you have indicated you are not interested in a temporary position, you will be sent an email informing you that you did not meet the minimum qualifications

Group Life Coordinator Resume Examples & Samples

AND –
OR**
Experience observing, evaluating and monitoring human behavior and providing oversight
Experience maintaining discipline of individuals in a residential, correctional, probation/parole or military setting
Applicable experience and knowledge in an instructional setting
Experience with successful training of "At Risk" youth

Group Coordinator Resume Examples & Samples

Provide daily support to Practices on the administration for internal and client meetings (such as supporting senior leadership team by distributing weekly meeting notes and weekly activity report)
Respond to requests for information from clients and internal staff in a professional and timely manner
Coordinate meeting rooms, catering and room set-up arrangements for client and/or internal meetings, lunches, dinners and new business presentations
Coordinate production of large projects involving word processing, proofreading, editing, printing and binding; arrange for special vendor services when needed
Supports event production, media tours, production
Maintain department files to ensure that client information is periodically updated
Follow through on assigned projects/tasks to ensure thoroughness and quality on all assignments
Be proactive in all aspects of work
Cultivate and apply strong organizational and interpersonal skills, including the ability to juggle multiple assignments and cope with stressful situations
2-5 years of administrative experience preferably in an agency
Proficient in Microsoft Word, Excel, PowerPoint and Outlook
Excellent communication and editing skills
Strong organizational skills and ability to handle concurrent, multiple job tasks with exceptional follow-through
Undergraduate degree preferred
Solution-oriented thinker with the ability to react quickly to solve problems
Trustworthy and extremely dependable with the ability to appropriately manage highly confidential information
High-energy team player willing to go the extra mile to get the job done
Proven ability to thrive in a fast-paced, deadline-oriented environment with poise, humor and diplomacy

Coordinator, Technology Services Group Resume Examples & Samples

Be the primary contact for IT related problems and issues for Bain employees,
Troubleshoot and resolve hardware and software problems on computer systems and other supported hardware (mobile devices, phones, voicemail, projectors, etc.),
Consistently perform follow-up with users to ensure complete resolution and user satisfaction,
Proactively identify and complete TSG projects that add value to the department and/or our customers,
Understand and enforce TSG guidelines and policies to ensure data integrity, system reliability, and data security while providing essential flexibility to end users,
Provide support for the varied Audio-Visual equipment in your local office and in the other offices across the local region (Projectors, Videoconference Units etc),
Coordinate off-site repairs with external vendors,
Work with other TSG staff members on local regional and global teams to test new applications as well as system hardware and software upgrades,
Able to lead end user training programs,
Provide off-hours, weekend and holiday coverage as needed,
Travel as required to support other Bain offices and off-site training sessions
Someone with a Bachelor’s degree in Computer Science, Management Information Systems or related field, or an equivalent combination of education, training and experience is required,
2-4 years previous corporate experience (preferred),
A person with demonstrated interest and aptitude in technology and technical issues,
Someone who can communicate well with customer and members of the team, and displays a confident and self-motivated approach,
A multitasker with strong time management and prioritization skills,
A person able to remain calm and think clearly under pressure

Group Coordinator Resume Examples & Samples

Basic Hotel experience
Well proficient with Opera System
Experience working with multi cultural teams
Hands on involved working style
Can demonstrate a high level of organization and coordination
Implements and achieves activities outlined in the sales action plan as directed by DOS
Receive, update, communicate and coordinate group bookings from initial enquiry to billing
Ensure all customer requests are responded to both promptly and efficiently
Conduct on site clients inspections
To establish a rapport with clients and maintain good customer relationship
Ensure clear communication externally and internally and all information updated in the system, this includes billing, naming list, etc.,
Complete daily sales, weekly and monthly reports
Follow up on group offers and update systems accordingly
Conduct group co-ordination meetings as scheduled
Check the event lists and board, for both internal and external meetings and conferences daily for information about what is happening
Maximisation of the conversion of inquiries
Adopt flexible work schedule in line with business demands

Group Coordinator Resume Examples & Samples

Manages all drayage for groups
Able to multi task in a fast paced environment
Prior experience in shipping/receiving preferred
Familiar with Hotel/Resort environment
Delphi and/or Micros experience preferred
Stand and walk for long periods of time
Lift up to 50 lbs

Group Attendee Services Coordinator Resume Examples & Samples

Ensure optimum customer service capability through effective development of web registration forms
Web page development using some our IN-HOUSE Templates and some light HTML, Javascript
Obtain necessary approval from Program Manager/Client regarding changes and final approval
Generates tests to verify all pertinent data captured appropriately
Maintain a complete and thorough understanding of customer program/event and keep abreast of all changes
Communicate to supervisor any observed trends prior to program operation (i.e., customer complaints, inconsistent information flow)
Oversee and monitor attendee registration process and update Program Manager, Client and Suppliers as needed. May provide daily or weekly registration updates to Program Manager and Client
Collect, via CVENT registration tool, attendee payments as applicable and assist customer in payment reconciliation as necessary
May be asked to manage room blocks to ensure registration does not exceed availability. Work with Program Manager to determine any additional rooms needed. Review associated hotel addendum with Program Manager and consult with Program Manager at attrition cut-off dates
Update revised room blocks accordingly in registration database
Final quality control of all event reports (i.e., rooming list, arrival/departure manifest, activities roster, special requests noted and communicated) for assigned programs to ensure accuracy and completeness
Work independently in the absence of supervision
Advises supervisor of changes in technology, enhancements and opportunities to improve service deliverables
Assumes and performs other duties and responsibilities not specifically outlined herein, as requested
Must be able to come to work promptly and regularly
Must be able to take direction and work well with others
Must be able to work under the stress of and meet deadlines
Must be able to concentrate and perform accurately while meeting applicable productivity measures
Must be able to change productively and to handle other tasks as assigned
Must be able to provide quality customer service
Knowledge of incentive/meeting program elements
Effective organizational and time management skills, with a strong ability to manage multiple complex projects and shifting timetables
Strong listening and evaluating skills
Knowledge of block space booking, utilization, and charter operations
Over the top inter-personal skills with ability to build relationships with internal and external clients
Strong attention to detail with the ability to anticipate unstated client/traveler needs
Capability of problem solving in a timely manner
Capability of identifying customer needs and responding efficiently-listening to information, asking probing questions, applying knowledge and determining solutions
Ability to work well under pressure and adapt to ever-changing scenarios
Ability to work in a fast paced environment and handle multiple requests simultaneously
Ability to respond to change
Solid proofreading skills
Minimum 3 years’ experience in a travel agency as a reservation/ticketing agent is required
At least three years’ experience making airline reservations through Sabre GDS system
Proficiency of Microsoft Office: Word, Excel and Outlook
Willingness to sacrifice personal time for commitment to the program

Reservations Group Coordinator Resume Examples & Samples

Review group blocks for cut off date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates
Attend weekly group pick-up meetings
Check for duplicate reservations – by calling all multiple same name reservations to ensure accuracy of guest names, and any special requests
Check for group reservation errors – and contact caller of the reservation or group contact accordingly to obtain and verify information
Report to the Reservations Manager and the Director of Revenue Management
Complete Group Commission Report, after group’s departure
Monitor room type availability daily
Take in-house reservations calls from customers and OmniRez agents requesting on property assistance or any and all other calls pertaining to room reservations
Monitor Internet and FIT bookings, availability, and billing. Completing commission payment requests accordingly
Research outstanding Travel Agent Commissions for groups
Research and charge for all no-shows, cancelations, and deposits
Previous experience in a Luxury Hotel Customer Service / Reservations strongly preferred
Experience with Delphi, Opera ORS, and Epitome PMS strongly preferred
Strong Excel skill preferred
Highly detailed, and able to maintain excellent organizational skills – while working in a fast pace environment

Group Booking Coordinator Resume Examples & Samples

Obtains information on schedule and visit preference
Explains reservation policies, payment, ticketing and refund options
Makes or changes reservations utilizing the computer reservation system
Enters data to establish or update accounts, enters financial data, and completes transactions
Prepares the pizza and cake orders
Confirms all pre-booked birthday bookings 7 days prior to the party
Confirms all pre-booked meal deals 7 days prior to the group visit
Up-sell pre-bookings with goody bags, workshops, food…etc…
Prepares and emails/mails general information brochures and confirmation letters
Clarify complaints, determine cause of the problem, select and explain options or best solution to solve the problem, expedite correction or adjustment; and follow up to ensure resolution. If necessary, involve relevant department in all of the above. Support Admissions front of house operation when needed
Completes records, logs, and reports
Responds to guest feedback complaints from the online enquiries, verbal complaints, and KPI complaints
Responsible for the data entry of all group sales information

Grille Group Coordinator Resume Examples & Samples

Respond to all group and private dining inquiries from assigned Grilles
Handle all inquiries in a timely manner (all calls and emails should be returned within two hours)
Ability to make private and group dining arrangements with the guest, to include the following
Menus
Pricing
Wine selection
Room Set-Up
Audio-visual requirements
Billing information
Distribute BEOs, agreements, any last-minute changes, and all pertinent information in a timely manner to the applicable Grille
All groups and private dining reservations are to be entered in Caterease and OpenTable
Work closely with General Manager (of applicable location) to get appropriate food and beverage minimums and availability for all private/group dining inquiries
Work closely with Director of Natl. Sales to pursue alternative dates and times, when guest’s preferred date and/or time is not available
Remain in contact with the client prior to event to get final guarantees and method of payment prior to the function
Track and report group/private dining sales for assigned Grilles
Track repeat business, as well as, creating an easy method to trace files to encourage repeat business

Group Home Coordinator Resume Examples & Samples

Scheduling the monitoring reviews of approximately 1,050 group homes statewide which serve people with developmental disabilities
Evaluating and reviewing Findings Reports, Comprehensive Systems Reports and Corrective Action Plans for critical indicators to ensure compliance with statutes, rules, and contractual requirements and to ensure completeness and accuracy of public records
Providing technical assistance and support for quality improvement activities
Conducting follow-up activities after monitoring findings reports have been developed
Communicating with Division and provider using both written and verbal communication
Knowledge of qualified Vendor contractual requirements
Knowledge of State Statutes and Rules applicable to residential or home and community based services
High level of skill utilizing web based applications, (e.g., Microsoft Access, Word, Excel, and FOCUS) to manipulate and present data
Skills in analyzing business and service delivery systems
Skills in problem solving and conflict resolution; writing, editing and preparing reports
Ability to determine priorities, coordinate projects and meet tight deadlines
Ability to conduct research with minimal supervision
Ability to compile, analyze and interpret data for report preparation; adapt and be flexible
The preferred/ideal candidate will have a minimum of two (2) years professional experience working with people with developmental disabilities which includes one (1) year of experience monitoring residential settings
Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12)
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees
Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

Reservations Agent / Group Coordinator Resume Examples & Samples

Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtaining and managing changes to rooming lists, and tracking and managing the inventory for individual call-in groups
Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and rebate/commission calculations
Analyze and apply inventory strategy to maximize hotel room revenue
Expert knowledge of Word, Excel and Encore/Spirit
Excellent time-management skills
Understanding of rooms merchandising and yield management processes

Coordinator, Altitude Group Resume Examples & Samples

Day-to-Day Coordination & Scheduling
At least 1 to 2 years experience in a support role, preferably within the record label industry
Exceptional communication skills; must be a team player

Program Coordinator for the Women & Escr Working Group Resume Examples & Samples

Coordinate and work with members to strategically develop the Working Group’s projects and activities with members, in line with its 2017-18 action plan and attentive to emerging opportunities to advance women’s ESCR
A relevant graduate degree, with a strong preference for work in gender studies, international human rights and/or development, law, political science or economics, and at least 3 years of experience working in the human rights field; OR a relevant undergraduate degree, with at least 5 years of relevant experience and in-depth knowledge of ESCR and women’s rights
Good political judgment and strong facilitation skills to work with a wide range of civil society groups and interests internationally; capacity to creatively and strategically outreach and facilitate collective advocacy with diverse human rights organizations, grassroots groups, advocates and government officials across the world
Strong knowledge of international human rights law and mechanisms, and an understanding of the application of human rights law in domestic systems
Experience applying gender and intersectional analysis
Strong general knowledge of global economic and political issues
Solid planning and organizational skills, with experience managing and prioritizing competing deadlines
Experience planning and implementing collaborative workshops and meetings
Ability to represent ESCR-Net and liaise with people at all levels, including effective public speaking skills and clear written communication
Ability to quickly grasp new issues through research and in dialogue with members; and
Fluency in oral and written English, and strong working knowledge, both oral and written, of one of the following: Spanish, Arabic or French
Fluency in Spanish, French and/or Arabic, including drafting and reviewing documents and oral communication
Experience with organizing or campaigning for women’s rights, ESCR or related social justice issues, ideally as part of or in close partnership with social movements and/or grassroots groups
Strong knowledge of and/or experience advocating in relation to: housing, land and natural resource issues; work; and/or sexual and reproductive health rights
Experience at the intersection of women’s rights and economic policy, development, and/or corporate accountability
Experience with research, writing and/or litigating using the human rights framework, particularly women’s and/or ESC rights at the national, regional or international level
Experience engaging with UN and/or other intergovernmental bodies
Experience managing online tools for communication and collaboration, including web databases, podcasts/radio/video interviews, data aggregation techniques, real-time online forums, etc
Experience as a trainer or facilitator
Experience living and working in multiple regions; and
Experience with fundraising