Coordinator Senior Resume Samples
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Coordinator Senior Resume Samples
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MP
M Pollich
Mauricio
Pollich
15970 Hoeger Rest
Boston
MA
+1 (555) 515 3998
15970 Hoeger Rest
Boston
MA
Phone
p
+1 (555) 515 3998
Experience
Experience
Dallas, TX
Coordinator Senior
Dallas, TX
Emmerich, Abbott and Collier
Dallas, TX
Coordinator Senior
- Developing and implementing work plans in accordance with established unit and program objectives and funding limitations
- Work as part of a team to support Access ASU programs and goals; develop strategic action plans in accordance with Access ASU program objectives
- Create and facilitate educational workshops
- Develop and lead application review processes for assigned programs
- Provide to supervisor periodic, timely updates regarding the status of complaints received and investigations in progress
- Serve as a liaison to ASU Housing staff in the administration of conduct cases from campus residential facilities including providing guidance and support in all aspects of the ASU conduct system, and attending ASU Housing meetings and events
- Ensure a well-documented Title IX investigative process and maintain accurate/thorough records and notes of investigative process, including the creation of comprehensive written investigative reports
Chicago, IL
VFX Coordinator Senior
Chicago, IL
Goldner Inc
Chicago, IL
VFX Coordinator Senior
- Work with the Supervisors and artists to manage render priorities
- Work with Producer and Supervisors (in some cases Production Manager) to adhere to schedules and keep schedules on track
- Communicate successes and challenges faced by the team to the Production Manager
- Take and distribute detailed meeting notes
- Track the status of all shots in the pipeline, maintaining an accurate and up-to-date database
- Ensure the highest productivity of the artists
- Facilitate communication between all departments
present
San Francisco, CA
Coordinator Senior, Operations
San Francisco, CA
Watsica LLC
present
San Francisco, CA
Coordinator Senior, Operations
present
- Coordinates projects or phases of complex projects that support department or functional initiatives; ensures that expected results are achieved within the specified timeframe and on budget
- May support the creation and management of project timelines to deliver products and programs
- Proactively identifies and implements processes to improve workflow, organization and communication
- May provide calendar support to one or more leaders and/or a team
- Meets with departmental managers to coordinate meetings, assignments and deadlines
- Provides support for meetings, trainings, seminars and activities for department
- Assists with on boarding of new partners
Education
Education
Bachelor’s Degree in Education
Bachelor’s Degree in Education
Webster University
Bachelor’s Degree in Education
Skills
Skills
- Ability to deliver excellent customer service
- Demonstrated knowledge of basic project management
- Demonstrated knowledge of Title IX, VAWA, and other applicable laws and regulations
- Ability to handle confidential and sensitive information with a high level of professionalism and composure
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- Demonstrated knowledge of strengths-based coaching, advising or mentoring of diverse student populations
- Ability to set priorities, meet deadlines and manage multiple projects in a fast-paced, changing environment
- Ability to handle confidential and sensitive information
- Ability to build relationships
- Ability to make recommendations on changes in approach, concepts and the design of solutions as a team member
15 Coordinator Senior resume templates
Read our complete resume writing guides
1
Correspondence Coordinator Senior Products Resume Examples & Samples
- Proofread all letters for accuracy/compliance
- Communicate via telephone and in person to internal and external health care professionals
- Attach Clinical Faxes
- Previous administrative support and proofreading experience
- Previous telephonic experience in an inbound/outbound setting
- Proficient with Microsoft Office Word and Outlook, internet research and proof-reading/editing
- Associate’s or Bachelor’s Degree in Communications Preferred
- Medical terminology or background in CMS letter compliance a plus
2
Coordinator Senior, Operations Resume Examples & Samples
- Proofreads functionally specific materials for accuracy including copy, grammar and layout and makes appropriate edits
- Meets with departmental managers to coordinate meetings, assignments and deadlines
- May order and replenish department/team supplies
- General office administration (3-6 years)
- Ability to build relationships cross functionally
3
Marketing Coordinator Senior Resume Examples & Samples
- Bachelors Degree in Marketing, Business, Communications, English or Journalism preferred and a minimum of 5+ years of hands on marketing experience in the A/E Industry
- Strong creative/graphic design skills and use of other media in marketing proposals, presentations and related collateral materials
- Strong organizational skills with ability to handle multiple tasks and meet deadlines
- Proven writing and editing skills
4
CTM Coordinator, Senior Resume Examples & Samples
- Responds to member, provider, CMS, SPAP and SHIP inquiries via telephone, CTM (Complaint Tracking Module) and email, while meeting all corporate, regulatory and CMS guidelines and performance standards
- Acts as a primary contact for escalated calls and/or escalated issues in which special care is required to enhance WellCare relationships with members, providers, CMS Caseworkers, SPAPs and SHIPs
- Handles calls that require additional research and/or special handling- including regulatory, congressional, TRUST, marketing, sales, executive office, Centers for Medicaid and Medicare Services (CMS), etc
- Acts as a liaison between internal departments on data gathering and problem solving
- Drives and supports WellCare initiatives at the team level by interacting with peers and other internal and external business partners, while demonstrating a willingness to conform to WellCare policies and procedures
- Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness, and other skills as identified
- Records, investigates and resolves complaints as detailed in the CMS Standard Operating Procedure (SOP) and CTM Policies and Procedures
- Assist in the education of new members and in the re-education of existing members regarding health plan procedures
- Interact with other departments including Enrollment, Pharmacy, Billing, etc to resolve member and provider issues
- Demonstrates expertise of all WellCare Medicare PDP, CCP and PFFS lines of business
- Acts as a Subject Matter Expert (SME)
- Demonstrates an ability to perform all duties of the position with minimal supervisory direction
- 1-3 years CTM experience
- Proficiency with Microsoft Outlook to easily and readily communicate with both internal and external contacts
- Proficiency with Word and/or Excel sufficient to easily and readily manipulate data
5
Coordinator Senior Resume Examples & Samples
- Master's degree in Higher Education, Counseling, Justice Studies, or a related field is preferred
- Demonstrated knowledge of student development concepts and theories and issues pertaining to student conduct
- Demonstrated experience serving a diverse student population with cultural competence and sensitivity
- Demonstrated experience conducting investigations alleging discrimination based on sex, including sexual harassment, sexual assault, and sexual violence
- Demonstrated knowledge of Title IX, VAWA, and other applicable laws and regulations
- Experience with student housing and handling behavioral issues within a residential setting
- Skilled at organizing, coordinating, and prioritizing work and activities
- Experience advising students, staff, and faculty
- Experience establishing and maintaining working relationships
- Knowledge of MS Office applications (e.g. Word, Excel) and working with spreadsheets and database software in a higher education setting
6
Operations Coordinator Senior Resume Examples & Samples
- Knowledge of major US military functions and operations
- Basic understanding of government contracts and DOD procedures
- Ability to gather and analyze events, metrics, data, and write reports
- Knowledge of research methodology, principles, and procedures
- Minimum four (4) years of experience in DOD and/or civilian operations
- Prefer U.S. military experience
- Bachelor’s Degree in business, supply chain management, logistics, or associated discipline preferred
- Additional experience/education may be required by assignment or contract
7
O & M Coordinator Senior Resume Examples & Samples
- Advanced skill in Excel and/or Access database and spreadsheets
- Proficiency in Microsoft Outlook, Visio & PowerPoint are desirable
- Must be project oriented and dedicated to completing tasks under deadline
- Must adapt quickly to new ideas, methods, and strategies
- Additional knowledge/skills may be required by assignment or contract
- High school degree or equivalent; Bachelor’s degree preferred
- Five (5) years’ experience in Microsoft Office creating and manipulating Excel and Access databases
8
Epic Application Coordinator, Senior Resume Examples & Samples
- Configures application based on analysis and collaborations to create builds
- Testing: Tests application configurations and builds or does unit testing in non-production environment and reports on outcomes noting issues. Corrects issues found in testing
- Change Management: Change request management including cost estimation, project documentation and user training
- Minimum five (5) years of professional experience in all aspects of the primary product, program or technology
- Knowledge of clinical workflows in the health care industry preferred
- EpicCare Ambulatory Certified preferred
- Working knowledge of XML and SQL
9
Epic Application Coordinator, Senior Resume Examples & Samples
- Identifies areas for workflow and process improvements. Sets ideas with team and works through applications improvements to implement
- Responsible for analysis of complex business requirements, systems upgrades, workflows and application capabilities
- Tests application configurations and builds or does unit testing in non-production environment and reports on outcomes noting issues. Corrects issues found in testing
- Prepares builds for implementation into production
- Trains on application functions, changes, and improvements
- Monitors implementations into production, makes adjustments, as necessary
- Monitors cues of tasks to trend tasks for issues discrepancies, analyzes and implements solutions
- Knowledge of clinical workflow in the health care industry
- Knowledge of business/operational area supported by application
- Epicare Ambulatory certified preferred along with any specialty certification, such as: Beacon, Kaleidoscope, Phoenix and Radiant
- Knowledge and direct experience with Reporting Workbench, Smartforms, SQL, Clarity, Chronical reporting, profiles management, security roles and classes, Video Visits functionality and Collaborative Build process
10
Defense Analyst & Coordinator, Senior Resume Examples & Samples
- 10+ years of experience with USMC operations
- 5+ years of experience with planning COCOM, MARFOR, or MEF operations and exercises
- 5+ years of experience with operating in USPACOM and USCENTCOM AORs
- Experience with MAGTF operations
- Experience with MCPP
- Ability to work with senior -level staff members at the MARFOR and MEF level
- BA or BS degree
11
Deployment Coordinator Senior Resume Examples & Samples
- Advanced knowledge of domestic and foreign travel requirements
- Familiar with corporate travel policies and procedures
- Ability to successfully process high volume foreign travel
- Ability to work independently with good decision-making skills
- Strong organizational skills with the ability to multi-task and operate in a fast paced, demanding environment
- Proficient in MS office software applications
- Additional knowledge/skills may be required by contract or assignment
- High School Diploma or equivalent; some college or business school training preferred
- Four+ years’ experience as a travel coordinator or in an administrative role with strong customer focus
- Previous experience in a deployment center environment preferred
- Additional experience/education may be required by contract or assignment
12
IT Change Mgmt-coordinator Senior Resume Examples & Samples
- Facilitation - Basic ability to pull a broad mix of people and related skill bases together for a common purpose and goal. It will often involve ability to influence because people on your team will very rarely report directly to you as a leader. Group dynamic techniques to have an individual or group work through a challenging issue, probe for issues/concerns and drive to consensus
- Modeling - The ability to represent information following a defined standard, using a combination of graphical and textual elements. The ability to choose the correct type of model for a particular set of information, depending on the type of information to be communicated as well as the audience who will consume the information
- Requirements Analysis - The ability to understand requirements and trace them back to business goals/objectives. The ability to identify the relationships and interdependencies between requirements. The ability to prioritize requirements based on their relative value, risk, difficulty of implementation, urgency, likelihood of success, regulatory compliance, or other factors
- Requirements Elicitation - The ability to discover and document requirements from stakeholders using a variety of different methods. The ability to select the appropriate technique(s) for a given situation, depending on the business domain, deliverables needed, time allocated, and the risk involved in the effort
- Solution Assessment & Validation - The ability to understand and assess proposed solutions in order to determine how closely they meet requirements and if they will deliver the desired business outcomes. The ability to understand the organization, and its readiness, to determine what is necessary to transition to the solution
- Solution Definition - The ability to articulate what constitutes business success for a given initiative. Necessary elements in the definition include outlining the business reason the initiative is being undertaken, guidelines that are in operation for the initiative, the domain of the solution, and any important context surrounding the effort (for example risks, constraints, assumptions, etc.)
- Organizational Awareness - Understands and works in line with the organization’s mission, operations, structure, and goals; understands informal structures and processes of the organization; understands organization-level implications of his or her day-to-day decisions
- Relationship Management - Creates relationships with new acquaintances quickly and confidently; works to build trust and partner with stakeholders; successfully manages both internal and external relationships (e.g., vendor relationships); is comfortable in a challenger role that, at times, requires building constructive tension in interactions
- Assist, coordinate, monitor, and support general activities related to changes and releases affecting IT services both hardware and software, upgrades and new service launches. Experience operating in mature Change and Release management processes and familiarity with release planning in IT organizations. ITIL or ITSM experience is preferred
- Process all changes for our customers’ production environment to ensure stability
- Ensure all changes are documented correctly and signed off by required personnel
- Accurate tracking/reporting of all changes on a monthly basis
- Continual process improvement and providing improvement recommendations to the client service managers and to the management team
- Managing the metric reporting for the managed service team
- Present Change management and metric reporting to the managed service management team
- Proficient in the use of Remedy as a service desk system
- ITIL Foundation Certification a very strong plus
- Experience in Change Management function and processes a strong plus
- 2-4 years’ experience in roles associated with managing service processes
13
Coordinator Senior Resume Examples & Samples
- Experience working with K-12 school systems
- Experience recruiting and/or outreach to K-12 students
- Experience collecting and using data to inform decisions
- Experience in working with diverse and underrepresented populations
- Evidence of the ability to speak, read, write (formally and informally) in Spanish
- Demonstrated knowledge of college admissions and financial aid processes
- Experience planning and executing events
- Experience developing and/or delivering college readiness content
- Experience developing and facilitating workshops and training sessions
- Experience supervising, managing and scheduling the activities of other professional staff
14
First Year Success Coordinator Senior Resume Examples & Samples
- Three (3) years of supervisory experience
- Experience working with business majors
- Experience in advising, coaching, or student development experience in higher education
- Experience in using Student Information Systems and Retention Dashboard, and Advisor Trac software
- Demonstrated knowledge of strengths-based coaching, advising or mentoring of diverse student populations
- Experience in preparing and presenting programming/workshops for specialized populations including international, multicultural, first generation, commuter and out-of-state students
- Experience in organizing, coordinating and prioritizing work and activities of self and others
- Experience in using Microsoft Office Suite
15
Escalation Coordinator, Senior Resume Examples & Samples
- Resolve the most highly escalated issues coming from other escalated areas such as MET, Grievances, and other areas for final resolution. The SEU team is the highest level of escalation
- Take escalated inbound/outbound phone calls on behalf of our Executive Leadership Team for all lines of business while maintaining the highest standard of quality on every call. (Calls are monitored for Quality and Training purposes.)
- Logs, tracks, resolves and responds to all assigned inquires and complaints from members, providers, governing bodies, Regulatory Agencies, Better Business Bureau, Social Media, WellCare Legal Department, Corporate Compliance TRUST Department, Agency for Healthcare Administration (AHCA) and Florida Healthy Kids in writing and/or by telephone, while meeting all regulatory, AHCA and WellCare Corporate guidelines in which special care is required to enhance WellCare’s relationships; while meeting and exceeding all performance standards
- Subject Matter Expert in all lines of business
- Effectively handle/resolve highly escalated issues and represent our CEO in responding to these complaints in a professional manner seeking a win/win for all parties while respecting sound business and health management practices
- Thoroughly research and effectively communicate with our members regarding the resolution of their inquiries, complaints and issues with a professional demeanor in a clear, articulate, and timely manner while demonstrating a strong understanding of the issues
- Work with providers to correct billing and claim issues and educate providers about how to eliminate those problems going forward
- Act as a liaison between internal departments and external partners on data gathering and problem solving while investigating problems of an unusual nature in the area of responsibility. Present proposed solutions in a clear and concise manner
- Identify trends and monitor the root cause of member/provider issues and work cross functionally with different departments to ensure enterprise wide solutions
- Preferred Other Associate's or Bachelor's degree in related field
- Required 3+ years of experience in a healthcare Contact Center or Customer Service environment handling escalated complaints involving one or more of the following Lines of Business: Medicare, Medicaid, PDP, Exchange, etc
- Advanced Demonstrated interpersonal/verbal communication skills
- Advanced Demonstrated organizational skills
- Advanced Demonstrated analytical skills Ability to read, analyze and interpret verbal and written instructions
- Advanced Other Seeks to build trust, respect and credibility with all partners through full, honest, consistent, and coordinated communication
- Preferred Intermediate Microsoft PowerPoint
16
Coordinator Senior Resume Examples & Samples
- Evidence of a Master’s degree in a related field preferred
- Two (2) years of development, ticketing, or marketing experience within a college athletics environment
- Experience with membership fund development or related sales (identification, cultivation, solicitation and stewardship of donors)
- Experience recruiting volunteers and directing their activities
- Experience using Paciolan and/or Advance
- Experience with Adobe Suite and video editing software
- Demonstrated knowledge of NCAA bylaws as it relates to fundraising and compliance issues
17
Grievance Coordinator, Senior Resume Examples & Samples
- Responds to basic member, provider and other inquiries via telephone, correspondence or lobby walk-in while meeting all corporate, state and regulatory guidelines and performance standards
- Acts as a primary contact for escalated calls and/or escalated issues in which special care is required to enhance WellCare relationships with members and providers
- Handles calls that require additional research and/or special handling including regulatory, congressional, trust, marketing, sales, executive office, Centers for Medicare and Medicare Services (CMS), etc
- Investigates problems of an unusual nature in the area of responsibility. Presents proposed solutions in a clear and concise manner
- Drives and supports WellCare initiatives at the team level by interacting with peers and other internal and external business partners while demonstrating a willingness to conform to WellCare policies and procedures
- Records, investigates and resolves customer complaints as detailed in the Grievance Procedure narrative
- Coordinate the review of grievances to include preparing the case with all relevant documentation, scheduling the case processing the review conducted by the department’s consultant
- Interact with other departments including Appeals, Claims, Provider Relations, Pharmacy, etc to resolve member and provider issues
- Demonstrates expertise within all assigned LOB’s. Handles calls for multiple LOB’s as assigned
- Performs skills necessary to create a high-quality customer experience, as reflected through acceptable Quality scores
- Develop and present ideas for performance and process management improvement within the department
- Assists with other projects and duties as assigned
- 3+ years experience within a call center or customer service environment
- 1-3 years Grievance experience preferred
18
Coordinator Senior Resume Examples & Samples
- Experience with data analysis, accounting, and/or financial reporting
- Experience developing queries and interpreting results to solve issues
- Experience with database management software (StarRez or similar), Blackboard, and PeopleSoft software packages
- Experience providing information and explanations of services, policies, rules, and regulations to customers with patience and professionalism
- Experience working independently, as well as contributing to a highly driven, forward moving team
- Experience meeting tight timelines while providing accurate information and service, with high attention to detail
- Experience with Microsoft Office applications (e.g. Word, Excel, Outlook, and Access)
19
Coordinator Senior Resume Examples & Samples
- Evidence of a Master’s degree in a field appropriate to the area of assignment
- Experience in K12 outreach, K12 education, and/or K12 teaching
- Demonstrated knowledge of project management and supervisory practices
- Experience in public-speaking
- Experience in event management and execution
- Experience in establishing, managing, and maintaining budgets
- K-12 teaching experience, science (e.g., physics) and engineering highly desired
- Experience in handling multiple projects and conflicting priorities
- Experience in using all Microsoft Office applications
20
Coordinator Senior Resume Examples & Samples
- Evidence of a Master’s degree and three years of related experience
- Experience using StarRez in any capacity in a university housing context
- Experience in providing explanation of services, policies, rules and regulations
- Experience with residential management system, Blackboard, and PeopleSoft software packages
- Experience in developing database queries and interpreting results
- Budgeting, accounting, and financial reconciliation experience
- Two or more years of experience working in a higher education environment
- Experience with managing multiple projects and meeting deadlines under pressure in a fast paced environment
- Experience in work that requires a high level of organization, and attention to detail
21
Marketing Coordinator Senior Resume Examples & Samples
- Requires a BA/BS degree; 5 years of experience; or any combination of education and experience, which would provide an equivalent background
- Experience with MS Office and SharePoint preferred
- Healthcare and/or Managed Care experience preferred
22
Coordinator Senior Resume Examples & Samples
- Evidence of a Master's degree in Higher Education, Counseling, Justice Studies, or a related field is preferred
- Experience serving a diverse student population with cultural competence and sensitivity
- Experience conducting investigations alleging discrimination based on sex, including sexual harassment, sexual assault, and sexual violence
- Experience in organizing, coordinating, and prioritizing work and activities
- Demonstrated knowledge of MS Office applications (e.g. Word, Excel) and working with spreadsheets and database software in a higher education setting
- Eidence of effective verbal and written communication skills
23
Coordinator Senior Resume Examples & Samples
- Evidence of a Master's degree in education or related field
- Bilingual: Able to speak, write and read in Spanish/English
- Experience collaborating and leading partnerships with university colleges, faculty, and staff
- Experience engaging/outreach with gifted, high-achieving, and academically talented K-12 students from diverse backgrounds Experience recruiting for summer programs and or scholarship programs
- Experience developing, editing and implementing curriculum
- Experience providing training or professional development
- Experience managing multiple projects and prioritizing workload
24
Coordinator Senior Resume Examples & Samples
- Experience in: K12 outreach, K12 education, and/or K12 teaching
- Experience in project management and supervisory practices
- Evidence of effective public-speaking and written communication skills
- Experience in K-12 teaching experience, science (e.g., physics) and engineering highly desired
- Experience in all Microsoft Office applications
25
Administrative Coordinator Senior Resume Examples & Samples
- Provide administrative support to business
- Responsible for coordinating with other in maintaining department budgets
- Minimum of five years’ experience administrative support
- Experience working in a broader enterprise/cross-division business unit model preferred
- Computer proficient with advanced capabilities to utilize MS Word, PowerPoint, MS Project and Excel
- Multitasks, prioritizes and meets deadlines in timely manner
26
End to End Yield Coordinator Senior Resume Examples & Samples
- Bachelor / Master degree in Engineering (Chemical, Mechanical, Electrical, Industrial, Food)
- Advanced level of English & Spanish
- Experience on cultural and management changes applying HPWS concepts
- Experience in TPM and LSS
- Extensive change / project management knowledge
- Advance Knowledge in SAP, PMO and Microsoft tools
- Technical Knowledge in Biscuit and Choco bakery manufacturing process
- Advance knowledge in identify and eliminate losses. Continues improvement tools (Kaizen , 12 steps Kaizen, Root Cause Analysis, etc)
- Minimum working experience 5-8 years
- Desired experience extensive change / project management knowledge 5 years
- Desired experience in cross functional and multi-cultural teams 5 years
- Desired experience leading team 3 years
- Desired experience in TPM and 0 loss mentality 5 years
27
Marketing Coordinator, Senior Resume Examples & Samples
- Assists in the development and execution of regional and site-based marketing plans targeted to senior and/or commercial markets
- Plans, coordinates and participates in telephone and mail campaigns, health fairs, open enrollments, community-based activities, site-based events, and other field marketing activities/events; at times, these events can take place on weekends or holidays
- Collaborates with Regional and Site Accountable Teams to identify and develop new programs to improve marketing efficiencies, to support business development, and help achieve clinical outcome objectives
- Collects and forwards leads to the appropriate parties and inputs leads into the designated tracking and monitoring systems, supports in the follow-up of “hot leads” whenever necessary
- Monitors and measures the results of campaigns and events lead generation process, business and clinical outcome objectives, and decision support tools metrics
- Maintains good collaborative working relationships with HCP site administrators, Regional Accountable Teams (RATs), health plan sales and marketing, employer groups, community centers, affiliated hospitals, vendors and other Marketing and Communication staff on multi-disciplinary teams
- Makes presentations to groups of various sizes to increase company awareness
- Updates data in the various departmental tracking systems, decision support sytems, and other reporting mechanisms in a timely manner and reviews the Events Calendar on a regular basis in department staff meetings
- Documents contacts with entities and organizations in the Activity Log in a timely manner and maintains the contact database in accordance with policy
- Stays well informed about all HCP internal service changes to ensure accurate promotion to all key customers
- Stays well informed about the healthcare industry in the Southern California market including health plans and hospitals, Medicare programs, and the senior and mulit-cultural populations
- Assists in the development or revisions of marketing promotional materials and selection of giveaways
- Assists in the monitoring and maintenance of marketing supplies inventory for the assigned region(s)
- Performs additional duties as assigned
- Skilled in computer usage including knowledge of Microsoft applications (Word, Excel), Access, PowerPoint, Outlook and Goldmine
- Must be highly knowledgeable of assigned region(s) and targeted Medicare and commercial products
- Must have a vehicle with proof of insurance for frequent driving around designated area
- Knowledge of managed care and fee-for-service health care markets
- Strong interpersonal, verbal and written communication skills with the ability to effectively communicate in English
- Demonstrated track record in developing productive business relationships
- Organizational and problem-solving skills
- Service-oriented and culturally sensitive
- Creative, hands-on, team player
- Flexible and adaptable to change
- Bilingual in English and Spanish or Chinese (verbal and written) preferred
28
Issue Control Coordinator / Senior / Lead-ny Resume Examples & Samples
- Applies job skills and company policies and procedures to complete a wide range of difficult tasks
- Will have a primary focus on WGS migration activities, reporting, requirements, oversight of updates and assist with building and supporting training material/activities
- Researches operations workflow problems and system irregularities; assists with the development and testing of process improvement solutions for new systems, new accounts and other operational improvements; assists with the development and leading of project plans and communicating project status
- Will assist, facilitate and coordinate process improvement opportunities
- Coordinate and Facilitate, MTM audits, solutions, prevention opportunities
29
Systems Coordinator Senior Resume Examples & Samples
- Performs analysis of customer needs, make appropriate decisions and provides resolution or product. Products may include, but are not limited to; online applications, electronic forms, moderate to complex reports
- Serves as a liaison for application users or customers. This may include education, negotiation and problem solving tasks to deliver desirable outcome
- Maintains optimal operation of departmental application in partnership with information technology or external software vendor, as appropriate. This may include implementation, maintenance, testing and/or functional design
- May represent assigned area on project teams with regional or company scope on system implementations, policy and practice changes and process redesign. This may also include managing a department program for the system. May prepare and distribute worksheets and reports, as well as maintain a database
- Keeps current on industry and regulatory/compliance issues within assigned areas. Provides education and consultation on these issues to customers
30
Coordinator Senior Resume Examples & Samples
- Evidence of a Master’s degree
- Experience utilizing PeopleSoft, WebXtender, MyReports, Salesforce, and dashboards
- Experience with supervision of full time staff
- Experience interpreting ASU Graduate College policies and procedures
- Experience in organizing and prioritizing work activities
- Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes
- Experience presenting to groups
31
Coordinator Senior Resume Examples & Samples
- Work as part of a team to support Access ASU programs and goals; develop strategic action plans in accordance with Access ASU program objectives
- Develop and lead the implementation of summer programs, workshops, meetings, conferences, online offerings and other university opportunities that promote college knowledge and readiness for K-12 students and families for Access ASU programs and initiatives. Monitor operations, logistics, and scheduling
- Serve as an expert for area of assignment including, but not limited to: summer programs, college readiness and outreach. Provide supervision, training and leadership to assigned professional and student staff to maximize impact for K-12 schools, students and families. Monitor development of action plans for assigned staff to ensure successful program implementation. Recruit program participants to enroll in summer programs, conferences, workshops and online offerings. Assist with marketing and recruitment efforts targeted at growing the number of participants of Access ASU programs
- Develop and lead application review processes for assigned programs
- Develop and deliver training and professional development in the area of college readiness to K-12 administrators, teachers, counselors, community members and student employees
- Develop workshops and programs that promote and develop college knowledge and readiness for K-12 students and families. Consult with staff, students and others to provide technical advice, problem solving assistance, answer questions about program and unit and provide excellent Sun Devil Service. Resolve or assist with the resolution of sensitive and/or complex issues. Lead application review processes and participant communications for programs
- Develop and implement strategies for increasing college knowledge and readiness for K-12 schools, students and families. Establish and maintain effective working relationships with other Outreach staff, K-12 schools, community organizations, ASU students, faculty, and staff to effectively implement programs and strategic initiatives
- Evaluate program effectiveness to develop and implement improved methods and outcomes; analyze results, develop reports and recommend actions to ensure delivery of high quality programs to K-12 students, schools and families. Work to ensure the gathering of quality student participation information in support of Access ASU goals
- Analyze and review research data and other literature and make recommendations based on interpretation of findings for application to related program, project, or initiative
- Generate necessary reports documenting, monitoring progress towards Access ASU goals, and tracking for ensuring all aspects of function/program are implemented and controlled according to plans
- Assist with preparing budget proposals, recommendations, tracking expenditures and approvals where appropriate
- Travel to off-campus meetings and events regularly, using personal vehicle
- Represent Access ASU at events and serve on various department and university committees
- Ability to speak, write and read in Spanish/English (Bilingual)
- Experience with gifted, high-achieving, and academically talented K-12 students from diverse backgrounds
- Experience recruiting for summer programs and/or outreach programs
- Experience developing and/or implementing college readiness workshops
32
Ancillary Coordinator, Senior Resume Examples & Samples
- Audits contract pricing and configuration to ensure the terms of agreement have been loaded accurately
- Tracks re-credentialing and vendor roster requests coming into the department
- Researches and resolves routine provider operational issues with internal and external partners
- Supports manager with boarding and training of new coordinators
- Pulls daily reports from the NAS log review for tracking and trending, and alerts the vendor account manager to ongoing issues
- Serves as Omni Flow SME
- Maintains tools Step Actions and Job Aids
- Reviews naming convention and effective date of Agreements and Amendments and work with coordinators to assure their vendors Agreements and Amendments are up to date
- Performs special projects as assigned or directed
- Required An Associate's Degree in a related field
- Required or equivalent work experience Additional 1+ year of experience in a managed care environment with a focus on provider relations, configuration, credentialing, vendor oversight, vendor auditing or related ancillary experience
- Required 3+ years of experience in a managed care environment with a focus on provider relations, configuration, credentialing, vendor oversight, vendor auditing or related ancillary experience
- Required Other 9 months Creating plf's, working with vendors
- Intermediate Ability to multi-task
33
Coordinator Senior Resume Examples & Samples
- Experience with planning and managing multiple complex events simultaneously
- Experience in promoting venue and marketing services
- Experience working in the higher education environment
- Experience working in University Student Union
- Experience with Event Management Software (EMS)
- Experience working with diverse groups to develop thorough, workable event plans
- Experience working with student organizations
- Experience with facilities management
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Transmission Operations Reliability Coordinator Senior Resume Examples & Samples
- As the operator at the highest authority real-time desk in AEP, in performing the NERC defined functions of Transmission Operator, has the responsibility and authority to implement or direct timely and appropriate real-time actions to ensure the stable and reliable operation of the Bulk Electric System. As such, is required to provide reliability directives/instructions to Transmission Dispatch, Generation Dispatch, Distribution Dispatch, and Independent Power Producers connected to the AEP system regarding actions they are to take in order to ensure the stable and reliable operation of the AEP transmission system
- Follow all reliability directives/instructions of PJM and SPP in their role as a NERC Reliability Coordinator (RC), unless such actions would violate safety, equipment, regulatory, or statutory requirements
- During normal and emergency conditions has the responsibility and authority to take or direct timely and appropriate real-time actions. Such actions shall include up to the shedding of firm load to prevent or alleviate System Operating Limit or Interconnection Reliability Operating Limit violations. Has the authority to take these actions without obtaining approval from higher-level personnel or management
- Initiate and coordinate among ERCOT, PJM, SPP, AEP Generation Dispatch, and the AEP Transmission Dispatch Centers, actions, including implementation of system emergency plans and procedures, required to mitigate actual and contingency loading conditions, voltage collapses, capacity deficiencies, energy deficiencies, and other system emergency conditions
- Initiate, coordinate, and arrange among ERCOT, PJM, SPP, AEP Transmission Dispatch Centers, and Generator Operators within AEP Transmission System, for congestion relief on actual or contingent overloaded AEP Transmission facilities, including arranging for off-cost generation dispatch to relieve "local" constraints. Approve and coordinate facility outages, loadings and operating voltage levels with appropriate personnel within interconnected companies, generating plants, and transmission dispatching centers, ERCOT, PJM and SPP
- Update daily operating plans with the latest system topology information and re-run contingency analysis on the day's plan to ensure the plan is kept current and the system is within acceptable system operating limits. Cancel or postpone scheduled outages as needed based upon the updated daily plan and/or direct the return to service of facilities already out as needed. Maintain clear and detailed records of all pertinent activities involving the Transmission Systems, as necessary, to provide a history of significant operating events as required for various audits
- Coordinate the restoration of service to customers and the transmission system following unplanned system emergencies, and ensure system reliability is restored as quickly as possible in a safe and efficient manner. Initiate notifications to designated management personnel of major interruptions, abnormal conditions and other system emergency conditions
- Monitor and direct/instruct the operation of EHV and 138kV capacitor banks, reactors and other operable devices
- Direct and oversee the reliability activities of the SCC Reliability Coordinator Associate and SCC Reliability Coordinator assigned to your shift
- Monitor the real-time interchange metering points and centers corrected MW data into the appropriate energy accounting systems when metering data is incorrect or missing
- Work a 12-hour uninterrupted rotating shift schedule that consists of nights, weekends, and holidays
- Must satisfactorily complete in such times frames as established by the Company, all required training to advance to the next higher classification within the line of progression or vacate the current classification
- Ability to work under pressure during periods of critical system conditions and to analyze conditions and make proper decisions quickly while dealing with diverse situations simultaneously
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Coordinator Senior Resume Examples & Samples
- Evidence of a Master’s Degree in Higher Education, Student Affairs, or related field
- Evidence of ongoing community service and/or civic engagement
- Experience in working with diverse populations in higher education
- Experience in working independently and in large group settings
- Experience in facilitating meetings, committees, presentations, and, trainings
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Architectural Coordinator Senior Resume Examples & Samples
- Write specifications covering architectural matters and perform code reviews
- Assist Project Architects, other Architectural Project Coordinators or Technicians as needed, and take responsibility for work in all phases of the architectural process
- Desire to pursue growth opportunities and eventually obtain registration
- Strong leadership, communication and relationship management skills
- Rhino and Grasshopper experience
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CTM Coordinator, Senior Resume Examples & Samples
- Responds to member, provider, CMS, SPAP and SHIP inquiries via telephone, CTM (Complaint Tracking Module) and email, while meeting all corporate, regulatory and CMS guidelines and performance standards. Independently evaluates and assesses allegations to determine those criteria, including federal and state regulations, Centers for Medicare & Medicaid Services (“CMS”) guidelines, and internal policies, procedures, and standards that are alleged to have been violated
- Cross function metrics including, but not limited to, escalations, plan request, RCA inquires, HPMS Download and assignment of cases. Also, daily updates on the case spreadsheet, updating Xcelys to match CMS systems (MARX and HPMS), communication activities, internal investigations and makes recommendations accordingly. Prepares presentations for departmental and improve processes, metrics/ratings
- Identifies risks, interprets investigation results, and recommends and communicates remedial actions to mitigate future potential risks
- Drives and supports WellCare initiatives at the team level by interacting with peers and other internal and external business partners, such as RCA inquiries, Governance weekly meetings, Quality Audit calibrations, CMS Call Audits, and CSQIW/QIC while demonstrating a willingness to conform to WellCare policies and procedures
- Records, investigates and resolves complaints as detailed in the CMS Standard Operating Procedure (SOP), Chapter Manuals and CTM Policies and Procedures
- Plans, develops, and leads multiple projects, including prioritizing and managing through execution. Thoroughly documents, organizes, and reviews case files electronically, relative to each investigation in accordance with Company policy and ensures remediation activities are implemented. Interact with other departments including Enrollment, Pharmacy, Billing, etc. to resolve member and provider issues
- Supports the development and maintenance of Corporate Compliance policies and procedures and workflows
- Conducts and documents with beneficiaries, providers, interdepartmental investigatory purposes
- Preferred A Bachelor's Degree in a related field
- Required 3+ years of experience in Contact Center and/or Customer Service Environment
- Required 2+ years of experience in Experience within a Healthcare company
- Required 1+ year of experience in CTM or Escalations Experience
- Preferred Other Assisting with project coordination in a fast paced and/or growing organization and experience balancing multiple projects and influencing others in a matrix environment
- Advanced Ability to multi-task Ability to multi-task, good organizational and time management skills
- Advanced Ability to effectively present information and respond to questions from families, members, and providers
- Advanced Other Ability to act on feedback provided by showing ownership of his or her own development
- Advanced Other Ability to define problems collects data, establish facts and draw valid conclusions
- Required Intermediate Microsoft Outlook
- Required Intermediate Microsoft Word
- Required Intermediate SharePoint
- Required Intermediate Xcelys
- Required Intermediate Other HPMS, MARx
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Academic Success Coordinator, Senior Resume Examples & Samples
- Demonstrated knowledge of management and supervisory principles
- Experience in higher education undergraduate academic advising (4 or more years)
- Demonstrated knowledge of ASU, Ira A. Fulton Schools of Engineering
- Experience in coordinating large scale recruitment and retention events, including designing presentation materials and giving presentations in a variety of group settings
- Experience in using Microsoft Office applications (Word, Excel, Outlook), MyReports, PeopleSoft, Dashboards, Salesforce, WebXtender, and Degree Audit Systems (DARS)
- Demonstrated knowledge of university curriculum software programs (BAMM, Curriculum, ChangeMaker)
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Coordinator Senior Resume Examples & Samples
- Stay abreast of trends in conference management, marketing, and hospitality for collegiate conference operations
- Demonstrated knowledge of and experience in the planning and coordination process for conferences, housing management systems and residence hall facilities
- Experience in establishing, building, and maintaining positive rapport with internal and external customers
- Experience in interacting effectively with various constituencies of the University
- Experience in teamwork, collaboration, and partnership
- Experience in organizational, interpersonal, verbal, and written communication skills
- Experience in work that requires attention to detail, handling multiple tasks simultaneously, juggling competing deadlines
- Experience in MS Office Suite and in use of conference management software such as StarRez
- Experience in effectively supervising a large staff, managing a diverse team, and fostering a productive work environment
- Experience in exercising attention to detail and design safeguards to prevent planning errors
- Experience in solving problems independently and as a team
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Coordinator Senior Resume Examples & Samples
- Evidence of at least 5 years of related experience
- Experience in multi-unit/multi-family housing in a campus environment or setting
- Experience in providing explanation of residential services, policies, rules and regulations
- Experience with residential management system (e.g., RMS, StarRez, YARDI)
- Experience with computerized maintenance management systems (e.g., TMA)
- Experience in budget management and financial reconciliation
- Experience working in a higher education environment for at least two years
- Experience with Microsoft Office applications (Word, Excel, Outlook, and Access)
- Experience in work that requires organization and attention to detail
- Experience in constructing and facilitating training for different levels of staff
- Experience managing key tracking systems
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VFX Coordinator Senior Resume Examples & Samples
- Ensure the highest productivity of the artists
- Organize internal dailies and client shot review sessions
- Take and distribute detailed meeting notes
- Track the status of all shots in the pipeline, maintaining an accurate and up-to-date database
- Facilitate communication between all departments
- Work with the Supervisors and artists to manage render priorities
- Expert level MS Excel skills
- Capable of motivating and leading a large team, with enthusiasm and clarity
- Absolute fascination and dedication to post-production work is essential
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Coordinator Senior Resume Examples & Samples
- Educational and/or professional experience in business/management and the arts
- Evidence of being bilingual English/Spanish
- Experience in management of arts-related events, community engagement programs, and university residency programs for artists, designers, and similar fields of practice
- Experience in developing education/outreach programming
- Experience in grant writing, reporting, and management
- Demonstrated knowledge of issues pertaining to the arts, community engagement, and higher education
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Grants Operations Coordinator Senior Resume Examples & Samples
- Assists cancer center administrative staff and research team in the submission of large cancer center grant applications (P30, American Cancer Society IRG, and cancer related program planning grants, PPG)
- Lead grants coordinator responsible for management and distribution of grant and contract application workload within the cancer center supporting the cancer center director
- Provide critical edit and review of all cancer center supported grant applications for completeness, cohesiveness, and compliance with the funding proposal guidelines
- Provide expertise to cancer center faculty and staff related to the NIH Assist application process
- Coordinates the grant process from proposal development and submission of all large center grants
- Ensures compliance with sponsor terms, MCW policies/procedures, and federal regulations
- Support the cancer center director with the development of technical and business contract proposals from development, submission, negotiation and post-award reporting to ensure contractual compliance
- May consolidate sources of information to ensure application document requirements are complete
- Interprets regulations and guidelines for large program standard grants and prepares periodic reports
- Provides general oversight and direction for the administrative assistant assigned to the TBRC in support of the cancer center daily operations in the TBRC 3rd and 4th floor
- 6 years of experience in preaward submissions of federal NIH awards
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Customer Master Coordinator, Senior Resume Examples & Samples
- Create and distribute reports regarding customer data elements
- Analyze reports for possible duplications, data errors and potential merges
- Review and process merges and deduplications within the system
- Identify and work with IT to resolve mis-matches between systems
- Work with Management to identify and enforce CRUD rules
- Provide support, feedback and recommendations to Sales and Services regarding account/business rules, processes and work flows within the various systems
- Professional written and oral communication skills
- Strong PC skills including current Microsoft Office applications; Excel
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Marketing Coordinator Senior Resume Examples & Samples
- Conceptualize, research and produce marketing materials, proposals, promotions and presentations
- Write non-technical text, and edit and proofread all marketing communications
- Actively participate in content for business class and marketing materials development
- Coordinate public involvement events as needed
- 3+ to 5 years of experience
- Committed to quality, improvement and HDR values
- Must exhibit proficient technical computer skills, advanced knowledge of communication theory and basic layout and design principles
- Demonstrates understanding of market and public relations
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Coordinator Senior Resume Examples & Samples
- Experience in supervision of a large student workforce
- Demonstrated knowledge of student success and retention practices
- Demonstrated knowledge of issues related to outreach, advocacy and university resources that support first-year student retention and success
- Experience in preparing and presenting programming/workshops for specialized populations including international, multicultural, first-generation, commuter and out-of-state students
- Experience in organizing, coordinating, and prioritizing work and activities of self and others
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Special Account Coordinator, Senior SE Resume Examples & Samples
- General coordination of air, ocean, import and export shipments from start to finish
- High-level customer service to global cliental
- Understanding contractual agreements
- Shipment tracking with daily status updates
- Provide transport and documentation instructions to overseas offices
- Rate negotiations and coordination of shipments with transport providers (steamship lines, ports, truckers). Air and ocean rate quotes to customer for non-contractual lanes
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Grants Operations Coordinator Senior Resume Examples & Samples
- Coordinate financial analysis and projections and analyze funding resources. Responsible for coordination with the Grants Management Administrator to serve as an important resource providing guidance and oversight on issues related to the fiscal, administrative and regulatory management of grants, contracts and sponsored projects from award receipt through closeout. This position works closely with the principal investigator, support staff, and MCW Central Administration to provide post-award services in managing grants and contracts. Responsibilities include budget preparations, proposal submissions, and advising Principal Investigators on contract, grant, co-operative agreement, foundation and gift awards regarding their terms and conditions throughout the period of the award. Responsible for managing workflow to ensure policy and to meet deadlines. Provide fiscal reports for control and management of Pediatrics’ financial affairs
- Oversee department internal research funding process. Maintain internal research funding accounts, monitor balances, and provide ad hoc financial reporting to Department of Pediatrics Administration
- Focus grants financial detail for fiscal year budget submission. Generate grant reporting to inform departmental budget decisions
- Participate in monthly financial statement review. Providing detailed analysis regarding department research initiatives to Department of Pediatrics Administration
- Analyze Grants, contracts, and other summary projects to ensure proper expenditures. Project balances for grants/projects ending and make recommendations to principle investigators regarding strategies that best meet their objectives. Follow through with the Office of Sponsored Programs to either close or extend project accounts as needed
- Administer financial projects and monitor daily financials of research/grant accounts to assure appropriate spending within grant guidelines and MCW policies. Oversee ongoing award financial activity of grants and contracts to ensure that reporting requirements and deliverables are met. Provide guidance to post-award staff and other accounting staff for grant related activities as needed
- Identify and propose solutions to inefficiencies and opportunities for cost reduction. Investigate and resolve grant financial errors and discrepancies and make necessary corrections if needed. Provide guidance to principal investigators and support staff to gain a full understanding of the criteria and requirements necessary to manage each award. Ensure award is set up properly in the Oracle system
- Analyze monthly financial performance compared to budget. Oversee grant expenditures and spending trends through financial reports on a weekly basis to ensure appropriate funds are available for various expenditure categories. Ensure that direct costs charged to grants and contracts are both available and allowable under sponsor guidelines and OMB Uniform Guidance
- Process ad hoc requests and provide financial interpretation, and analysis. Interpret MCW financial reports to internal departments and prepares queries or special reports upon request
- Facilitate orientation workshops to educate principal investigators and support staff about MCW’s and the Department of Pediatrics’ policies, forms, and procedures. Assist in completion of special projects as assigned
- 6 years of experience
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Coordinator Senior Resume Examples & Samples
- Evidence of a Master's degree in education or related field experience working with K-12 school systems or higher education systems
- Experience in planning, analyzing and coordinating events and activities to scale for educational programs at the college/university level
- Experience recruiting and/or engaging in outreach to middle, high school, and/or college students
- Experience in effectively supervising students and/or professional staff
- Experience in managing multiple projects and prioritizing workload
- Demonstrated knowledge of budget preparation, management, and forecasting
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Coordinator Senior Resume Examples & Samples
- Evidence of a Master’s degree in education or related field
- Experience working in higher education or student services
- Experience with PeopleSoft, student information systems, or financial information systems
- Experience managing multiple tasks simultaneously with attention to detail
- Experience supporting diverse student populations
- Experience programming and implementing 1st Year programs and student success/engagement initiatives
- Evidence of College Reading & Learning Association (CRLA) certification
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Coordinator Senior Resume Examples & Samples
- Evidence of a Master's degree in related field
- Experience working with students in a higher education/university environment (3 years)
- Experience with creative or innovative thought as it relates to curriculum and program development
- Experience facilitating courses and/or presenting to large groups
- Experience using Blackboard and Peoplesoft or similar technology
- Experience in coordinating events, program management and using assessments to measure the effectiveness of programs and services
- Demonstrated knowledge of student development and leadership theories
- Experience in maintaining attention to detail while prioritizing multiple tasks in a fast-paced, service-focused, team based environment
- Experience in working in both small and large group settings
- Evidence of managing tasks and balancing priorities; taking initiative and contributing new ideas and innovation
