Inbound Sales Representative Resume Samples
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Inbound Sales Representative Resume Samples
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HG
H Gerhold
Hattie
Gerhold
413 Walsh Loop
Dallas
TX
+1 (555) 652 4184
413 Walsh Loop
Dallas
TX
Phone
p
+1 (555) 652 4184
Experience
Experience
Boston, MA
Inbound Sales Representative
Boston, MA
Yost, McDermott and Koch
Boston, MA
Inbound Sales Representative
- Ongoing Training and Development
- In depth knowledge and use in Delphi or similar property sales management system
- Utilizes multiple databases to access and create customer account information
- Competitive pay plus performance-based bonuses
- Passing qualified leads to the New Business Hunter team, based on established rules of engagement
- Capitalize on opportunities to up sell and fully develop new accounts
- Working knowledge of the ICOMS & CSG billing systems
Detroit, MI
Call Center Inbound Sales Representative
Detroit, MI
Marks Inc
Detroit, MI
Call Center Inbound Sales Representative
- Tuition Assistance provided
- Casual, yet energetic and engaging work environment
- Provide outstanding customer service to customers in conjunction with a sales or retention interaction
- Live the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company
- Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
- Provide outstanding customer service to customers in conjunction with a salesor retention interaction
- Provide outstanding customer service or basic technical support to customers in conjunction with a sales or retention interaction
present
Detroit, MI
Inbound Sales Representative Cebu Iii Ayala
Detroit, MI
Johns and Sons
present
Detroit, MI
Inbound Sales Representative Cebu Iii Ayala
present
- Manage high volume of phone calls and provide response to all, maintaining high quality standards of service and performance
- Perform all follow up for outbound calls
- Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers
- Assist customers with knowledge on products and services
- Inform customer of deals and promotions
- Coordinate with customers and avoid any discontinuation of service from their end
- Ensure optimal levels of client satisfaction at all times
Education
Education
Bachelor’s Degree in Commitment
Bachelor’s Degree in Commitment
Columbia University
Bachelor’s Degree in Commitment
Skills
Skills
- Affinity Program knowledge
- Excellent customer service skills
- DT specific product knowledge
- Ability to multi-task while speaking to prospects
- Excellent problem solving and communication skills
- Proven sales ability and closing skills
- Strong telephone skills
- Working knowledge of the ICOMS & CSG billing systems
- Strong verbal communication skills
- Strong analytical skills
15 Inbound Sales Representative resume templates
Read our complete resume writing guides
1
Inbound Sales Representative Resume Examples & Samples
- Sales skills
- Verbal communication skills
- Spelling and telephone etiquette skills
- Typing speed of 45 wpm with accuracy
- Must be proficient in Microsoft office software
- Flexibility
2
Call Center Inbound Sales Representative Resume Examples & Samples
- Drive sales for all Cox residential services and product lines to maximize sales, while ensuring customer satisfaction through a call center sales environment
- Provide outstanding customer service or basic technical support to customers in conjunction with a sales or retention interaction
- Live the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company
- Receive calls from current customers and/or non-subscribers for sales and revenue generation in a high-intensity call center sales environment
- Utilize proactive sales skills to identify needs of customers and effectively position products and solutions that best meet the needs of targeted customers regardless of customer’s reason for calling
- Achieves monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of sales skills, defined sales call flow structure, and adherence to provided schedule
- Responds to customer needs for Cox products, educates them on the latest marketing campaigns, and then recommends the packages and services to meet the customers’ need based on Cox prescribed call flows
- Maintains accurate records of sales activities on a daily basis
- Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers
- Researches and reviews competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs
- Responsible for utilizing multiple customer databases to access, change or input account information for new and existing customers
- Provides outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions
3
Call Center Inbound Sales Representative Resume Examples & Samples
- Drive call center sales for all Cox residential services and product lines to maximize profits, while ensuring customer satisfaction through the call center sales channel
- Understand and promote current marketing campaigns in order to sell to customers accurately and effectively, from a call center environment
- Provide outstanding customer service to customers in conjunction with a salesor retention interaction
4
Inbound Sales Representative Resume Examples & Samples
- Typing speed of 40 WPM
- Working knowledge of the ICOMS & CSG billing systems
- Minimum of one year sales experience preferred with a proven ability to sell
- Previous cable industry and/or call center experience, preferred
5
Inbound Sales Representative Resume Examples & Samples
- Able to navigate multiple computer programs, actively listen, converse with customers while typing and updating account information
- Able to interact with all types of customers and provide the best resolutions
- Can work in a collaborative fast paced environment with 12-15 other teammates
6
Inbound Sales Representative Resume Examples & Samples
- Sells TWC products and services to achieve monthly revenue and sales quotas in Video, Data, Phone and Intelligent Home through proactive consultative needs analysis with new and existing customers including development of client centric product solutions. Attempts to sell on every call regardless of the customer’s initial reason for calling, such as billing calls, service calls and complaint calls
- Enhances the customer experience by speaking with customers by telephone to provide information about products or services, enter orders, transfer services or escalate complaints. Serves as expert and educator to customers on all TWC products, services and packages along with competitor’s offerings
- At least 6 months of employment working in a call center preferred
- At least 6 months of employment in commission-based sales preferred
- At least 6 months of employment using a computerized system as a central part of the job preferred.http://www.youtube.com/watch?v=nMzpMPUgeCETWCCB
7
Inbound Sales Representative Resume Examples & Samples
- Follows TWC policies and procedures to accomplish all responsibilities and maintains confidentiality of customer information, including both personal and financial information.Job Requirements
- Must have ability to persuasively present products and services to meet customer needs, address and overcome objection and close sales
- Must demonstrate commitment to provide the highest quality of service to the customer
- Must be competitive and be driven by daily, weekly and monthly goals and stay motivated to meet work objectives while working within policy and acceptable standards
- Must organize work and time to ensure delivery of results and display a strong work ethic
- Maintain high performance levels in very difficult, changing, uncertain and/or other stressful situations
- Must have ability to multi-task and prioritize in a fast-paced environment; listen to individuals on the telephone while at the same time navigating screens and entering information they provide
- Must follow through on commitments and maintain the confidentiality of customer and business data
- Must provide a unique positive customer experience for each TWC customer by adapting own interpersonal and sales approach to customer’s own interpersonal style and situation
- Must have ability to remain engaged with customers until problem or complaint is handed off or escalated
- Must be able to speak in a logical, organized and confident manner, get one’s point across clearly when speaking to others, and actively listen to others. Quickly read and comprehend written materials
- Have ability to remain calm and reasonable during tense or stressful situations, escalate complaints with customers in a positive constructive manner and freely share information with others
- Must identify problems and root causes within calls and effectively analyze information to generate alternatives even when data is limited or solutions produce unpleasant consequences
- Must constantly pursue self-development, seek feedback from others and be receptive to coaching and constructive feedback
- Must quickly learn and apply knowledge learned through formal training and on-the-job experiences to perform the job
- Must have the ability to quickly navigate between multiple screens, databases, and complex data entry systems
- Must be proficient at typing and entering data into applications using a keyboard
- Must be familiar with basic operations of Windows/Apple operating systems, internet browsers (e.g. Explorer, Chrome, Safari) and email (e.g. Microsoft Outlook)
- Must be available to work assigned shift as within guidelines; this may include weekends, evenings or both. Hours of operations are 7am-1am Monday-Saturday, and 8am-1am Sunday.Education
- Some college or college degree preferred
- High school diploma, general education degree (GED) or equivalent required.Experience
- At least 6 months of employment using a computerized system as a central part of the job preferred.http://www.youtube.com/watch?v=nMzpMPUgeCE
8
Inbound Sales Representative Permanent Position With Benefits Resume Examples & Samples
- Have a High School Diploma/GED
- Commute to Eden Prairie, MN
- Must be able to work a flexible work schedule and overtime based on business needs
- All applicants must be able to pass a drug test and background check
9
Inbound Sales Representative Resume Examples & Samples
- Handling inbound inquiries via phone or chat from current and prospective clients
- Reaching out to website visitors via online chat to determine client needs
- Generate sales by defending, renewing and upselling to current clients, and selling the proper solution to new clients
- Passing qualified leads to the New Business Hunter team, based on established rules of engagement
- Create and maintain detailed ticket information in corporate CRM application including call notes and call client contact information
- Work with sales managers and sales enablement to keep an up to date knowledge of LogMeIn products
- Work with Sales Management on reviewing and improving selling techniques
10
Inbound Sales Representative Resume Examples & Samples
- Multi-tasking; using multiple computer screens and programs simultaneously while conversing with the customer in a fast paced environment
- Active listening skills for the purpose of determining customer needs and problem solving with the intent of keeping customers for the long-term
- Persuasive & friendly communications skills to build rapport, show empathy and for the purpose of educating customers and imparting critical information in an easy to understand format
- Ability to sell products and services to new and current customers, using leverage discovery techniques to find the correct match of products and services to the customer’s needs
- Ability to succeed in a fast paced high energy environment
- Must be results driven and customer-focused with the ability to maximize sales
- Ability to meet and exceed performance goals / metrics
11
Inbound Sales Representative Resume Examples & Samples
- Receive inbound calls
- Apply skills to minimize order cancellation and maximize customer retention/service activation
- Apply skills to maximize Net Promoter Score and other key customer satisfaction indicators, including quality assurance scores
- Up-sell qualified customers to increase the level of service or equipment provided
- Computer data entry and call follow-up documentation
- High School degree or GED (required)
- 1 year or more strong sales or retention experience (preferred)
- Proven ability to fully engage customers in job-related conversation to deliver high levels of customer service and satisfaction while minimizing customer effort
- Strong ability to probe for and identify the root causes of the customer dissatisfaction driving the calls
- Ability to proactively overcome situational hurdles and customer objections to retain customer business and ensure service activation
- Ability to work in a team environment using computer-based tools, floor support and lead escalation to find and implement solutions
- Ability rapidly become knowledgeable of a variety of evolving product services, including services from our client and bundling partners
- Moderate computer experience
- Good understanding of business acumen and expectations; attendance norms, dress code and business conduct
12
Inbound Sales Representative Resume Examples & Samples
- A minimum of two (2) years of Sales experience
- Strong customer service and communication skills (verbal, written), while employing diplomacy with high level executives and customers within the organization on a global scale
- Strong negotiation skills in order to maximize value for internal and external stakeholders
- Ability to manage multiple priorities, work well under pressure and effectively handle concurrent demands to prioritize responsibilities
- Ability to travel as required
- BA/BS Bachelor’s Degree
- A minimum of two (2) years of Group Sales experience
- In depth knowledge and use in Delphi or similar property sales management system
- In depth knowledge of the Hospitality and/or Group Travel industry
13
Inbound Sales Representative Resume Examples & Samples
- Maximizes residential sales calls by selling Cox Communications home security products and services to new and existing customers generating revenue
- Schedules in-home security consultations when customer prefers an in-home demonstration of the home security product
- Utilizes sales skills to meet and or exceed production expectations by adhering to a defined call flow structure
- Generates and retains revenue through the sale of Cox's products and services while cross-selling during outbound and inbound sales calls, or online through e-commerce activities (existing and new customers)
- Responds to customer inquiries on all Cox products (Home Security, video, telephone, high-speed data and digital TV services,) while at the same time educating customers and promoting current marketing campaigns and promotions
- May handle escalated customer calls regarding billing, technical issues and other problems, providing complete customer satisfaction
- Initiates outbound "lead referrals" calls following-up home security leads generated from internal and external sources
- Utilizes multiple databases to access and create customer account information
- Assists other departments as needed by taking overflow calls related to sales, technical support or billing etc
- Attempts to respond to any account related questions customers may have including billing, payment issues, pricing, etc., accessing customer databases or other electronic files as needed to bring a resolution to the situation
- Understands and promotes current marketing campaigns and strategies to customers and potential customers
- Resolves customer concerns, overcomes customer objections and retains customers
- Completes timely and accurate records of sales and/or retention activities on a daily basis
- Demonstrates a solid understanding of Cox various products and services and presents product information in an accurate manner while ensuring solid customer service for the customer at all times
- Makes cold calls to perspective customers during short-term promotional offerings
- Initiates outbound sales calls to existing and potential customers providing information about Cox products to contribute to increased sales results
- Inquiries on the quality of customer satisfaction with our install and service calls by polling the customer on the various levels of the service provided
- Resolves escalated customer calls through problem solving and expertise in all products, processes, and positive relationship building skills
- Maintains current job knowledge through completion of on-going training opportunities, satisfactory skills assessment scores, and attainment of job related certifications, including annual certification renewal/update. May be required to successfully complete state regulated requirements for Home Security Sales as necessary
14
Inbound Sales Representative Resume Examples & Samples
- Ability to work towards common goals in a group sales environment
- Proficient with customers both on the phone, chat and email
- Previous experience in corporate phone sales with 2-3 years of experience preferred, but not required
- BA/BS degree preferred
15
SMB Inbound Sales Representative Resume Examples & Samples
- Sell strategic communication solutions to commercial customers through inbound customer telephone calls and/or in response to sales leads (web-leads)
- Deliver revenue quota and achieve defined performance goals for close rate, bundle sell-in, average revenue per unit (ARPU), average revenue per sale (ARPS) and product penetration/connect goals
- Maintain a sales funnel. Manage the sales cycle for multiple sales opportunities concurrently. Initiate outbound calls to follow-up on leads, negotiate contracts and close sales
- Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
- Proficiency in SBSC sales applications to ensure accurate and complete information within the appropriate database
- Ability to listen to and interpret the needs of the customer
- Ability to overcome objections and close sales
- Sales experience; inbound call environment preferred 3+
- Customer Service, Call Center experience preferred 1-2
16
Spectrum Business Inbound Sales Representative Resume Examples & Samples
- Responsible for day to day sales activity management, funnel activity and focus on sales productivity
- Perform other duties as requested
- Knowledge of voice, data and television products and services
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to manage multiple sales leads at one time
- Ability to prioritize and organize effectively
- Ability to use a personal computer, job-specific software applications and other office equipment such as telephone, headset, copier, fax, and calculator
- Ability to work with others to resolve problems, handle requests or situations
- Ability to respond quickly to changing business needs
- Ability to read, write and speak the English language to communicate with customers and co-workers, on the phone and through written communications in a clear, straight-forward, and professional manner
17
Inbound Sales Representative Resume Examples & Samples
- Education: High School, GED or equivalent work experience
- Experiences: 2 years of sales experience; preferably in a call center environment
- 6 months experience using computer based applications such as Word, Excel, Outlook
18
Inside Sales / Inbound Sales Representative Resume Examples & Samples
- A Florida Property & Casualty (#220) or Personal Lines (#20-44) license
- A minimum of 2 years related experience of successful sales, call center and/or Insurance industry experience
- A proven ability to meet sales goals
- An understanding of call center environment and the importance of meeting service standards
- Demonstrated proficiency with basic computer skills including moving between multiple computer screens while entering data
- Ability to work in a sales position where you must meet quality goals while working in a call center environment
- Bilingual (English/Spanish)
- Ability to multi-task, problem-solve, and work in a fast-paced environment
- Self-disciplined, resilient, and motivated to succeed and grow professionally
- A passion for Excellence
- 1 year related customer service, sales, and/or telemarketing experience
- Ability to work in a sales position where you must meet quality goals while working in a call center environment, (i.e. sitting in a workstation answering back to back telephone calls and using a computer and head set)
- 2 years of call center and/or insurance industry experience
- Understanding of call center environment and the importance of meeting service standards
- Proven ability to meet sales goals
- Florida Property & Casualty (2-20) or Personal Lines (20-44) license
19
Inbound Sales Representative Resume Examples & Samples
- Recognizes, conveys, promotes, and sells products and service value. Remains up-to-date on products and services to ensure customer satisfaction and to maximize sales opportunities (e.g. marketing matrix, new product information)
- Articulates our competitive advantage. Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner
- Demonstrates the ability to establish and maintain effective relationships with customers delivering the Comcast Quality Experience (CQE). Acts as an Ambassador for Comcast by building rapport with the customer, supporting, reassuring, and educating the customer throughout the call
- Promotes and recommends Comcast products and services based on a logical relationship to the customer's needs and interests. Enters and confirms sales when appropriate. Demonstrates increased proficiency with customer interactions
- Establishes customer needs through enhanced probing techniques, then promotes and recommends Comcast products and services based on customer's needs and interests. Demonstrates closing techniques consistently, repeatedly, and in a timely manner
- Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience. Continues to improve sales ability through ongoing training, role playing, and coaching
- Consistently demonstrates ability to meet higher performance expectations (increased KPI/MPS)
20
Inbound Sales Representative Resume Examples & Samples
- Sells Spectrum products and services to achieve monthly revenue and sales quotas in Video, Data, Phone and Intelligent Home through proactive consultative needs analysis with new and existing customers including development of client centric product solutions. Attempts to sell on every call regardless of the customer’s initial reason for calling, such as billing calls, service calls and complaint calls
- Enhances the customer experience by speaking with customers by telephone to provide information about products or services, enter orders, transfer services or escalate complaints. Serves as expert and educator to customers on all Spectrum products, services and packages along with competitor’s offerings
- Follows Spectrum policies and procedures to accomplish all responsibilities and maintains confidentiality of customer information, including both personal and financial information
21
Inbound Sales Representative Resume Examples & Samples
- Handles various incoming sales focused phone calls
- Resolves customer questions, sales inquiries in a professional, helpful manner
- Connects with existing and potential customers and aims to resolve inquiries related to existing accounts
- Utilizes computer system to verify and document customer requests
- Talks to customers over the phone to resolve their questions or concerns
- Must be able to work from 3:00pm - 11:00pm and weekends
- High School Diploma or GED required; college degree preferred
- 1-2 years’ previous experience in sales and contact center environment, preferred
- Customer service experience a plus
- Knowledge of phone dialer functions and call campaigns
- Sales Skills
- Negotiation skills and assertiveness
- Strong listening/comprehension skills
- Patience/empathy
- Flexibility and versatility in problem analysis and resolution
22
Inbound Sales Representative Resume Examples & Samples
- Strong collaborative problem solving skills
- Critical thinking and both quantitative and qualitative analytics skills with the ability to use logic and reasoning to identify the strengths and weakness of alternative solutions, conclusions or approaches to problem
- A minimum of two (2) years of Hotel Group Sales experience
- In depth knowledge and use of Delphi or similar property sales management system
23
Inbound Sales Representative Resume Examples & Samples
- Answer inbound calls from consumers or small to large businesses
- Utilize all product knowledge and documentation to provide customers with product recommendations appropriate to solve their issue
- Create new accounts for customers calling for the first time
- Collect key information from customers that call in. Data entry will also be necessary to compile quotes, orders, and related reporting tools
- May include some outbound calls for maintaining and expanding customer relationships as well as increasing conversion gains with new customers
- Attain minimal levels of sales revenue performance based on existing tenure-based goals
- Generate incremental revenue for client partners
- College degree or equivalent work experience preferred
- Ability to field high stress calls while providing an exceptional customer service experience
- Knowledge of CRM or Sales force tools preferred
24
Inbound Sales Representative Resume Examples & Samples
- Conduct proactive consultative needs analysis with new and existing customers
- Facilitate sales of all services according to company and client requirement
- Coordinate with customers and avoid any discontinuation of service from their end
- Prepare all new contracts and handle incoming calls for same
- Perform all follow up for outbound calls
- Ensure optimal levels of client satisfaction at all times
- Demonstrates selling & negotiation skills; able to give an effective presentation over the phone, via webinar or in person
- Able to understand company pricing models, opportunity creation and follow up
- Knowledge of principles and processes for providing good customer service. This includes customer needs assessment and meeting quality standards for service
- Able to maintain accurate records of all sales and activities including sales calls, presentations, closed sales, and follow-up activities
- Excellent English Communication & Interaction Skills — conversant in English and can convey information effectively
- Previous sales or customer service experience is a plus!
25
Inbound Sales Representative Resume Examples & Samples
- Sales experience is REQUIRED (2+ years preferred)
- Experience in a metrics/quota driven environment is REQUIRED
- Strong Sales Aptitude
- Proven Leadership Skills
- Technical product knowledge is a plus
- Excellent written/verbal communication skills
- BA/BS Degree is preferred
26
Inbound Sales Representative Resume Examples & Samples
- Must be a subject matter expert on relocation offers and promotions
- One year of strong sales experience preferred
- Basic typing\PC experience required
27
Inbound Sales Representative Cebu Iii Ayala Resume Examples & Samples
- Process inbound sales calls for the company to create a positive experience for customers by providing the requested and necessary information to get the caller to generate sales
- Manage high volume of phone calls and provide response to all, maintaining high quality standards of service and performance
- Inform customer of deals and promotions
- Assist customers with knowledge on products and services
- Analyze client requirements and prepare service agreements and/or facilitate sales for same
- Ensure active and appropriate engagement for continuous improvement opportunities
- Compile reports on overall customer satisfaction
- Demonstrates the ability to carry on a business conversation with business owners and decision makers
- Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers
- Able to develop a database of qualified leads through referrals, telephone conversations and networking
- Maximizes all opportunities and the process of closing a sale resulting in achieving the company sales targets
- Has completed at least 2 years of college in any business-related course (without back subjects)
- Excellent verbal and written English communication skills
- Internet savvy and knowledge of MS Office applications
28
Inbound Sales Representative Resume Examples & Samples
- Sells Spectrum’s products and services to achieve monthly revenue and sales quotas in Video, Data and Phone through proactive consultative needs analysis with new and existing customers including development of client centric product solutions. Attempts to sell on every call regardless of the customer’s initial reason for calling, such as billing calls, service calls and complaint calls
- Enhances the customer experience by speaking with customers by telephone to provide information about products or services, enter orders, transfer services or escalate complaints. Serves as expert and educator to customers on all Spectrum’s products, services and packages along with competitor’s offerings
- Follows Charter’s policies and procedures to accomplish all responsibilities and maintains confidentiality of customer information, including both personal and financial information
29
Inbound Sales Representative Resume Examples & Samples
- Primary owner of Groupon’s relationship with merchants
- Develops familiarity with merchants’ business including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue and profit drivers
- Understands and applies concepts of deal structure and strategy that are proven models for successful achievement of merchant’s desired outcomes
- Bachelor’s degree or equivalent (Business degree or classes preferred)
- Must display leadership experience, strong work ethic, communication skills and success dealing with customers
- Ability to exercise sound judgment and work independently
30
Inbound Sales Representative Resume Examples & Samples
- Prior sales experience or strong desire to work in sales
- Solid computer, grammar and multi-tasking skills
- Strong attention to detail, time management and decision-making skills
- Must be comfortable working in a fast-paced, high volume call center
31
Inbound Sales Representative, CAE Resume Examples & Samples
- Elicits and records customer information and inquiries using a computerized system
- Demonstrates basic knowledge of competitors. Determines and implements basic strategies/techniques to effectively counter competitive offers and educate customers on product comparisons.- Recognizes, conveys, promotes, and sells products and service value. Remains up-to-date on products and services to ensure customer satisfaction and to maximize sales opportunities (e.g. marketing matrix, new product information)
- Articulates our competitive advantage. Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner. Demonstrates the ability to establish and maintain effective relationships with customers delivering the Comcast Quality Experience(CQE). Acts as an Ambassador for Comcast by building rapport with the customer, supporting, reassuring, and educating the customer throughout the call Demonstrates increased proficiency with customer interactions
- Supports other lines of business as call volume dictates
- Establishes customer needs through enhanced probing techniques, then promotes and recommends Comcast products and services based on customer’s needs and interests. Demonstrates closing techniques consistently, repeatedly, and in a timely manner
- Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience. Continues to improve sales ability through ongoing training, roleplaying, and coaching
- Consistently demonstrates ability to meet higher performance expectations (increased KPI/MPS).-Achieves overall performance goals of the organization
- Attends training as required
- Regular, consistent and punctual attendance
32
Inbound Sales Representative Resume Examples & Samples
- Responsible for the Sales' targets and goals of the Asia region
- Maintain relationships with key customers throughout China
- Orchestrate clients and focus the region, build a clear strategy for the region
- Act as Thought Leader towards clients
- Direct Business development towards all (large or key) accounts
- Help foster leads and sell new offerings
- Lead commercial proposal and contract generation and ensure it bring a strong value-proposition to the clients
- Work closely with the Marketing department in order to improve the reputation of UL Transaction Security in China and New Territories
- Work closely with regulators, agents; represent UL at trade shows, trade association meetings and other events as needed
- A complete Bachelor level educational background in area such as: Business Administration, Economics, Marketing or a Technical/ IT related study. We prefer a strong affinity with IT/technology. Entry-level, fresh graduate are encouraged to apply
- Well-connected in China and New Territories with the local payments and mobile industry stakeholders
- Self-starter with good listening skills and strong public speaker skills; be able to use leading and probing questions to provide positive feedback
- Flexible in travelling as part of the job
- Living in HongKong is preferred
33
Inbound Sales Representative Base pay Plus Commission Resume Examples & Samples
- Ability to problem solve
- Positive dynamic personality
- Ability to adapt to a fast-paced environment
- Typing skills of 20wpm or more
- Previous sales experience over the phone or in retail with an emphasis in the technology field
- Ability to navigate in a Windows environment
- Ability to demonstrate continuous employment/work history
- High School Diploma or equivalent
- Ability to successfully pass background and drug screen
34
Inbound Sales Representative Swing Shift Resume Examples & Samples
- Results-oriented with proven success in sales attainment and ability to excel in a team environment
- Tech-savvy with an affinity for innovative and emerging technology
- Ability to quickly articulate technical and business value propositions via phone, email and chat (previous chat experience preferred)
- Ability to effectively navigate through multiple web applications and multiple web chat sessions simultaneously in a prompt, friendly and professional manner Achieve established sales goals and objectives
- Proficiency with Microsoft Office and relevant computer software and hardware
- Minimum one year of direct sales experience; telesales or B2B sales experience preferred
- Prior experience responding to customer’s requests for sales and service ensuring delivery of an exceptional customer experience by responding in a prompt, professional and friendly manner at all times
- Prior experience nurturing leads and profiling customers to identify sales opportunities
- All applicants must apply online or send Resume to recruiting@dassharedservies.com
- All new hires must a pass pre-employment background check and drug screen (upon job offer)
35
Inbound Sales Representative Resume Examples & Samples
- Receive incoming responses to media campaigns and general inquiry calls from potential new residential and commercial customers regarding products and services offered
- Uses sales and negotiation skills to overcome objections and promote full line of NWNA products and services
- Display a friendly and positive attitude to build instant rapport with callers in order to gain confidence, assess needs and offer appropriate solutions to convert callers to customers
- Capitalize on opportunities to up sell and fully develop new accounts
- Demonstrate full knowledge of NWNA quality standards, products, services, environmental message and competitive advantage in order to communicate to callers
- Ability to communicate products and services
- Proactive selling skills
- High School Diploma, GED, or equivalent experience
- 1-3 years of Sales experience in either retail, face to face, or call center
- Bi-lingual skills in Spanish a plus
- Must possess strong negotiation skills
- Ability to identify needs and offer solutions
- A high degree of professionalism/ability to interact with callers in a professional manner
- Strong computer skills including Microsoft office suite
- Superb organizational and time management skills
- Must be able to work independently
- Must have outstanding decision making and problem solving ability
- Must have proven track record of dependability and flexibility
- Must be willing to learn new techniques and highly adaptable to change
- Persuasive and resilient in overcoming objections and maintaining energy level
36
Inbound Sales Representative Resume Examples & Samples
- Proven sales ability and closing skills
- Strong listening skills used to conduct needs analysis
- Ability to multi-task while speaking to prospects
- DT specific product knowledge
37
Inside Inbound Sales Representative UK Resume Examples & Samples
- Transition qualified opportunities for upselling to the appropriate sales representative or partner when necessary · Drive additional revenue opportunities by applying incremental programs/promos or projects initiated by sales management
- Managing time effectively by multitasking between inbound phone calls and MQLs
- Navigating Autodesk resources to accommodate needs of inbound customers
- You’ll gain experience interacting with clients of all levels, in a variety of industries and across broad geographical area
- Solution selling: learn how to create a great first impression to our prospects and customers by listening to their business needs and qualifying the appropriate Autodesk solutions to accelerate their business
- Bachelor's degree or equivalent and/or 2 years College Diploma from an accredited institution
- At least 6 months of corporate work experience, with software sales experience a plus
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Inside Inbound Sales Representative French Resume Examples & Samples
- Manage and transact business directly to customers from inbound calls and outbound calls with ACAD/LT MQLs
- Fully qualify and map key stakeholders, business process and technical requirements on all deals
- Sales methodology, Salesforce.com and the power of CRM and how to leverage marketing campaigns and partner channels for opportunity management and pipeline generation
- Prior inside sales/office-based sales experience a plus
- Excellent written and verbal communication skills
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Inside Inbound Sales Representative Dutch Resume Examples & Samples
- Identify customer type and/or need early in discussion to route properly (ie. Direct, Named Accounts, Technical Support, etc)
- Create, build, close and transact a qualified pipeline of inbound/direct customers
- Create and manage a database of leads in Salesforce.com, efficiently processing all opportunities, tracking, reporting and maintaining to close or transferring to appropriate team
- Strong desire to be in technology sales
- Ability to take initiative, prioritize, and manage time effectively
- Drive to continually improve your sales skills through on the job coaching, self-learning and as defined by Autodesk sales career progression framework
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Dropbox Inbound Sales Representative Resume Examples & Samples
- Excellent verbal and written communication skills, including outstanding telephone presence
- Previous web chat experience preferred in a work related environment
- Ability to work a day-time Saturday through Wednesday shift, with Saturday and Sunday being worked from home
- All applicants must apply online - resumes may be sent to lreitbauer@marketstar.com
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Inbound Sales Representative Resume Examples & Samples
- Bilingual - Fluent in English and Spanish, Preferred
- Full Time Openings - Van Nuys, CA
- UNLIMITED Growth Potential
- Base Pay + Shift Differential Pay +Bonuses
- Competitive Commission structure (Average 1st year income $45k! / Top performers earning up to $65k)
- Paid Training (Base Pay + Pay Incentive)
- Generous Benefits Package
- Tuition Reimbursement for select majors
- Bilingual: Fluent English/Spanish speaking preferred
- Experience in a sales environment requiring weekly/monthly sales goals, preferred and/OR
- Two years of recent customer service experience with excellent job stability required.
- Previous cable industry and/or call center experience, is a plus but NOT required
- Experience using a computerized system as a central part of the job, required
- Typing speed of 35WPM, required.
- MUST HAVE open availability to work. The call center is open 7 days of the week (Monday-Sunday: 8:00 AM to 10:00 PM). The employee is required to have availability to work five days a week Monday through Sunday, with split days off
- The paid training schedule is 8 weeks, Monday-Friday, 8:00 AM-5:00 PM OR 9:00 AM to 6:00 PM for the first 4 weeks. On the 5thweek, schedule is subject to change. It can be 11:00 am-8:00 pm OR 1:00 pm-10:00 pm with split days off. During training the new hire is not allowed to miss ANY training time such as leave early, come-in late or miss a day
- Conducts proactive consultative needs analysis with new and existing customers including the development of client centric product solutions. They are experts in all Spectrum products, services and packages in order to support the needs of our customers
- Answers inbound residential customer calls, covering a full range of Time Warner Cable services, including obtaining all information necessary for resolution of transactions. Calls must be handled in a timely and professional manner and in accordance with company policies and procedures.
- Achieves all sales standards set for the department by following the established departmental policies and procedures
- Demonstrates full understanding of current marketing campaigns and offerings and has the ability to communicate them clearly to customers at every sales opportunity
- Provides quality customer service over the phone, including information regarding products and services, billing, repair, collections and other types of inquiries
- Responds to customer complaints in a professional manner; attempts to resolve complaints successfully and upsell in accordance with established guidelines
- Maintains call and data entry (ICOMS/CSG) accuracy levels of 95% or better
- Completes all other duties as assigned
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Inbound Sales Representative Base pay Plus Commission Resume Examples & Samples
- Positive personality
- Ability to adapt to a dynamic environment
- Demonstrate continuous employment/work history
- Pass background and drug screen
