Front Desk Coordinator Resume Samples
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Front Desk Coordinator Resume Samples
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MH
M Haag
Moses
Haag
202 Wolf Crescent
Boston
MA
+1 (555) 705 1296
202 Wolf Crescent
Boston
MA
Phone
p
+1 (555) 705 1296
Experience
Experience
Los Angeles, CA
Front Desk Coordinator / Admin Assistant
Los Angeles, CA
Renner LLC
Los Angeles, CA
Front Desk Coordinator / Admin Assistant
- Mailing projects, both in-house and outsourced (pulling lists, research & update mailing lists, merge letters, printing letters/labels, posting, etc.)
- Parking validation voucher tracking & management
- Picking upand delivering daily mail, overnight mail, FedX preparation, courier arrangements, preparing packages for mailing
- Copying / scanning
- Conduct research to support the selling efforts of assigned brokers
- Contact database management and list importing/exporting (ACT & SalesForce.com)
- Word processing for correspondence, agreements and reports
Phoenix, AZ
Front Desk Coordinator
Phoenix, AZ
Yundt-Mertz
Phoenix, AZ
Front Desk Coordinator
- Works with manager to develop and incorporate practice goals into the office
- Assists front office and clerical staff in developing and implementing short and long-term work plans and objectives
- Performs light typing as requested and provides assistance to support staff in collating, stapling, stuffing and posting mailings
- Works with other administrative staff to ensure efforts are coordinated and high quality patient care is provided
- Provide excellent telephone coverage; handle all incoming calls with professionalism and good judgment; provide backup phone coverage for the CEO and CFO
- Assist with training/development programs
- Assist HR Manager with office responsibilities
present
New York, NY
Azura Medical Front Desk Coordinator
New York, NY
Tillman and Sons
present
New York, NY
Azura Medical Front Desk Coordinator
present
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
- Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians
- Informs management of patient cancellations or additions and inputs adjustments into the computer scheduling module
- Coordinate and execute patient scheduling
- Assist with patient transportation if the patient qualifies per USV Transportation of Indigent Patient Policy
- Distribute copies of all billing information and necessary documents to the billing department on a daily basis
- Research any questions related to charge sheets
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Tennessee
Bachelor’s Degree in Business
Skills
Skills
- Ability to be detail-oriented and remain highly organized
- Provide excellent telephone coverage; handle all incoming calls with professionalism and good judgment; provide backup phone coverage for the CEO and CFO
- Ability to manage a high traffic area while dealing with calls on a highly professional level
- Personable, friendly, and able to work well under pressure, especially when assisting patients
- Proven organizational and prioritization skills with strong attention to detail
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to effectively and professionally communicate in a clear and tactful manner with the general public and internal staff
- Basic PC skills with a proficiency in Microsoft Office
- Knowledge of basic office equipment including copier, fax machine, and computer
- Able to work in a team environment in order to maintain a strong patient following
15 Front Desk Coordinator resume templates
Read our complete resume writing guides
1
Front Desk Coordinator Resume Examples & Samples
- Assist Account Executives during market appointments
- Support Account Executives in daily account maintenance tasks
- Assist in managing samples and keeping track of all incoming and outgoing samples
- Provide excellent customer service to everyone entering the showroom and when answering phones
- Responsible for mainitaining the showroom space, making sure all standards are being upheld
- Superior financial and analytical skills
- Superb customer service skills
- Must work well in a collaborative environment
2
Front Desk Coordinator Resume Examples & Samples
- Assist HR Manager with office responsibilities
- Assist with training/development programs
- Light employee relations
- Front Desk Coordination
- Working with vendors on general office needs
- Ordering Supplies
- Working with media vendors
- Participation in organization of agency-wide events
3
Front Desk Coordinator Resume Examples & Samples
- Read and analyze incoming memos, submissions, mail and reports to determine significance; plan distribution
- Perform project work
- Prepare various documents which may include invoices, reports, memos, letters, responses to correspondence, surveys, spreadsheets and presentations
- File and retrieve documents, records, and reports
- Greet visitors and assess access to specific individuals
- Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work
- Prepare agendas and make arrangements for business meetings
- Make travel arrangements for executives as requested
- Input/update information in Customer Relationship Management (CRM) software
- Additional responsibilities as assigned
4
Front Desk Coordinator Resume Examples & Samples
- Provide professional, courteous assistance exuding patience and friendliness to meet, greet & register all visitors to the Rodale Emmaus location and notify employees of their arrival
- Provide excellent telephone coverage; handle all incoming calls with professionalism and good judgment; provide backup phone coverage for the CEO and CFO
- Field customer inquiries in a friendly and professional manner at times, and direct calls to the correct Rodale business area/person always representing the Rodale Brand and culture
- Support HR & Executive Assistants with special promotions, projects and events working in conjunction with other executive/administrative assistants as needed
- Assist in scheduling conference rooms, visiting offices, and training rooms
- Receive deliveries/packages and notify proper personnel of their arrival
- Maintain a library of Rodale books and a stock of magazines for visitor’s usage
- Other duties as assigned; may include and is not limited to preparation of various reports, letters, spreadsheets, expense reports, etc
- This is a critical role with high visibility across the organization
- Hours: Requires an 8:00 am start time
- Three years of front desk experience in a professional environment, or minimum of 2 years Administrative Assistant experience providing excellent, professional and courteous service; will consider Associate/Technical degree in business or related field, or equivalent combination of education and related experience resulting in demonstrated ability to perform responsibilities of the role
- Demonstrated excellence in providing client service, supporting all levels of an organization, Rodale clients, vendors, etc
- Proficient with all office technology; skills in MSOffice, particularly Word, Excel and PowerPoint and comfortable with learning new applications as required
- Provide timely responses to requests for assistance
- Flexible and adaptable to new situations and work assignments that may change on a daily basis
- Demonstrated excellent verbal communication skills, with a strong understanding of proper grammar and spelling
- High level of commitment and professionalism; use of sound judgment and discretion regarding the Rodale businesses, maintaining a high level of confidentiality with communications and information
- Self-motivated, independent, well-organized and able to work independently with minimal supervision as well as the ability to work well in a team environment
5
Front Desk Coordinator Resume Examples & Samples
- Coordinating all daily deliveries (e.g. UPS, USPS, office supplies)
- Ensuring that visitors are escorted by their hosts through secured area to their destination
- Timely answering of the zulily telephone lines with appropriate routing of calls and messages
- Organizing and streamlining office supply inventory for supply rooms and copier locations
- Manage employee and visitor access badging process, create and terminate badges as needed
- Submitting and coordinating work order requests/tickets for internal facilities issues
- Maintaining and updating the conference room management/reservation system for meeting rooms
- Support administrative projects as needed (e.g. organizing/filing preparation, envelope stuffing, postage/mailing projects)
- Documenting and updating processes
- Detail Oriented with great organization skills
- 2+ years working in a reception/facilities role
- Proficient with MS Office and Google products
- Management of shared calendars
- Collaborative and customer-centric work style
- Willingness and desire to be flexible, learn new things and multi-task
6
Front Desk Coordinator Resume Examples & Samples
- Maintain constant front desk presence to greet visitors and answer incoming calls
- Greet visitors and callers with a friendly and positive attitude; be an ambassador for the company; set the tone for a positive experience
- Answer and route phone calls utilizing multi-line phone systems
- Process incoming and outgoing mail and parcels immediately
- Schedule and record meetings for conference rooms
- Maintain petty cash
- Oversee current office supply inventory, order new inventory within budget; assist employees with office supply needs
- Scan or fax documents as needed
- Coordinate and facilitate on-site and off-site travel arrangements as needed
- Maintain routine files as needed
- Provide support to the HR Administration Team as needed
- Collaborate with internal team, cross-functional team, and external parties in a rapidly growing environment
- Understand the organizational policies and procedures necessary to ensure that appropriate decision making protocols are followed
- Handle general correspondence/special reports/research/mail
- Plan team monthly luncheons and other employee-related activities
- Ensure that established office procedures are followed consistently; maintain a safe, clean, and organized office at all times including lobby, break rooms and conference rooms
- Help track and manage departmental budgets
- Assist with special projects as they arise
- Must uphold a positive and professional attitude when working with executives, colleagues, business partners, and visitors
- Ability to be detail-oriented and remain highly organized
- Must be dependable with a great work ethic
- An interest in health and fitness is a plus
- 2+ years of experience in an administrative, reception, or customer service role
7
Front Desk Coordinator Resume Examples & Samples
- Answer calls and emails efficiently and courteously providing requested information
- Forward calls to voicemail if caller requests
- Greet visitors, determine nature of visit and direct or escort visitor to destination
- Schedule appointments and conference rooms, assist with catering
- Assist with mail distribution
- Provide information about establishment such as location of departments, offices, and employees and services
- Transmit information or documents to provided customers using computer, mail or fax
- Provide supplemental administrative support
- 1 year of experience in an office setting preferred
- Positive customer service skills
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Must provide positive customer service internally and to visitors
- Attention to detail, time management and ability to multi-task
- Ability to produce business correspondence
- Proficient in applicable technology
8
Front Desk Coordinator Resume Examples & Samples
- Sublease Brochures, E-Blasts Marketing
- Work with CoStar and Xceligent to keep all sublease listings marketed and up-to-date
- Schedule and maintain Exact Target
- Create calendar to schedule e-blasts and sending them out daily
- Photoshop to edit and clean up photos and floor plans
- Accounts Payable
- Answer the phones
- Professionally greet clients and visitors
- Handle scheduling of conference rooms
- Order lunches when necessary
- Check and order inventory for Printer Products, Printer Paper
- All office supplies, Tabs and Binding materials
- Sign for deliveries
- Retrieve and sort mail
- Deliver outgoing mail to the mail room before 5 each day
- Keep the kitchens clean each night, put away dishes, load dishwasher and clean out the refrigerators once a week
- Troubleshoot issues or problems with Printers and fax machines, Postage machine, Binding machines, Projectors, Conference rooms, and general office problems and call for service and maintenance if the issue cannot be handled by me directly
- Coordinate with our facilities manager on many issues and topics regarding our spending patterns on products and keeping an up-to-date lists of current seating charts in the Denver office
- Polished, articulate, high energy
- Ability to effectively and professionally meet clients and positively represent the firm
- Ability to multi-task, succeed under pressure and effectively manage time and workload
- Motivated and self-starting with a desire to succeed and contribute to the success of a team
- A desire to work within a diverse, collaborative, and driven professional environment
9
Front Desk Coordinator Resume Examples & Samples
- Efficiently answer and distribute incoming calls, utilizing multi-line switchboard system
- Greets vendors, customers, job applicants, and other visitors
- Act as first level of security screening non-client related guests
- Distribute and track guest security passes
- Notify building security of any issues/problems/updates
- Utilize best practices for dealing with inquiries from job placement agencies; act as first line of defense; transfer calls as appropriate
- Utilize Microsoft Outlook to locate employees of the firm inside and outside their respective offices when needed
- Maintain front desk supplies including postage and courier and distribute incoming faxes
- Distributes and sort incoming mail, prepares and takes outgoing mail for shipping using the postage meter
- Arrange for visitor and hoteling space and conference rooms
- Update client addresses, names, staff changes, in time and billing system as required
- Coordinate the maintenance of client files
- Enter project status in time and billing system, as well as all charges for tax services
- Provide support as needed in processing tax returns/other deliverables
- Backup for completing daily deposit
- Backup for coordinating catering requests, delivery, set up and clean up
- Secure Federal Express and other courier services for the firm as needed
- Collate and mail bi-weekly invoices and monthly statements for the firm and prepare outgoing mail each afternoon
- Adhere to the Firm’s policies and procedures, ACTION philosophy, demonstrate their importance to others, and provide input to management on suggested modifications to Firm policies and procedures as necessary
- Must have 2-5 years front desk experience
- Professional speaking voice
- Highly developed spelling and alphabetizing skills
- Professional appearance and manner
- Well-developed interpersonal and communication skills
- Beginner level in Microsoft Word, Excel, and Outlook
10
Dental Hygiene Front Desk Coordinator Resume Examples & Samples
- High School Diploma, Associate Degree preferred
- 3-4 years of progressive experience providing administrative support
- Experience scheduling conference calls and meetings
- Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments
- Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests
- Ability to adapt to changing assignments and multiple priorities
- Ability to manage multiple tasks and successfully meet deadlines
11
Medical Assistant / Front Desk Coordinator Resume Examples & Samples
- Completed an accredited Medical Assistant (MA) program
- One (1) year of experience working in a medical/clinic setting
- Experience setting up sterile and non-sterile procedure trays and medical procedure rooms
- Experience working with general office equipment (fax, copier, shredder, scanner, telephone, etc)
- Bilingual preferred, Spanish speaking highly desired
- Ability to operate independently while performing a full range of clinic medical assistance tasks
- Exceptional multi-tasking and organizational skills, as well as the ability to make complex decisions in a fast-paced environment
- Must possess a professional demeanor
- Basic PC skills with a proficiency in Microsoft Office
- Personable, friendly, and work well under pressure, especially when assisting patients
- Ability to answer a variety of questions effectively and keep traffic moving within the clinic
12
Front Desk Coordinator Resume Examples & Samples
- Assists the Front Desk Manager with scheduling and coordination of staff; available to cover staffing when needed
- Serves as point of contact for all resident requests and telephone calls except those of an emergency
- Remains knowledgeable and able to answers questions regarding local stores, attractions and services
- Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming
- Assists in the coordination of the community’s transportation schedule
- Answers resident’s needs and requests, answers phone calls, takes messages, transfers calls, demonstrates excellent phone and interpersonal skills
- Provides resources for technology assistance, installation of computers, televisions, or other electronic devices
- Arranges for business services such as faxes and express mail services
- May drive company vehicle from community to social and other various destinations (only if required by community)
- Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services; following up after services were rendered to confirm that they were satisfactory)
- Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services; tracking residents’ and family members’ concerns and complaints and immediately making department managers aware)
- May perform other duties as assigned
- High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience
- One or more years of experience working in a customer service environment
- Basic First Aid and CPR certification where required
- Must successfully complete all Atria specified training programs
- Knowledgeable of computers, internet, and software applications
13
Front Desk Coordinator Resume Examples & Samples
- Answers and routes all incoming telephone calls for all personnel within the San Francisco office
- Presents a courteous, helpful manner to all callers and takes accurate messages when necessary
- Welcomes guests/clients/vendors that visit the office. Directs them to proper contact and ensures they are comfortable while they wait, i.e., offers and provides beverages if requested
- Maintains accurate record of anticipated date and time of return of personnel who are out of the office
- Assist with input and updating of databases
- Assists with processing of account payables
- Picks up, sorts, and distributes all incoming mail. Posts mail and prepares for evening pickup
- Maintains log for conference room reservations
- Maintains log for all validations
- Receives, distributes and notifies recipients of all incoming faxes. Maintains fax equipment and monitors supplies
- Responsible for office supply ordering and inventory maintenance
- Cleans main kitchen area at the end of the day, and makes coffee throughout the day (if necessary)
- Processes requests for messenger service, Federal Express deliveries and Blue Print service
- Performs light typing as requested and provides assistance to support staff in collating, stapling, stuffing and posting mailings
- Assists with day-to-day upkeep of office including keeping reception area lobby, pantry, conference rooms, and supply areas in an orderly condition
- Entering Accounts Payables into Coupa
- Assisting Research with uploads to the LoopNet/CoStar databases, and assisting Research with the internal databases
14
Front Desk Coordinator / Admin Assistant Resume Examples & Samples
- Responsible for greeting all visitors, answering & directing incoming phone calls, distributing mail and providing administrative support including but not limited to
- Manage & distribute faxes
- Create property marketing flyers from template (Adobe InDesign)
- Create and broadcast HTML emails for property and broker marketing
- Update broker web page profiles as well as property and team web pages
- Contact database management and list importing/exporting (ACT & SalesForce.com)
- Proof reading
- Pull and label aerials (Google Earth Pro)
- Picking upand delivering daily mail, overnight mail, FedX preparation, courier arrangements, preparing packages for mailing
- Mailing projects, both in-house and outsourced (pulling lists, research & update mailing lists, merge letters, printing letters/labels, posting, etc.)
- Petty cash management
- Parking validation voucher tracking & management
- Ensures office is locked & secure each night before leaving; opens the office each a.m
- Associates Degree but prefer Bachelor’s Degree for promote-ability purposes; or equivalent years of training and experience; 1+ years in a business office work environment
- Must have high level of interpersonal skills to handle a variety of situations. Position requires demonstrated poise, tact and diplomacy with brokers and clients
- Must Adhere to company policies and procedures, takes responsibility for actions
15
Front Desk Coordinator Project Seat Internal Team Members Resume Examples & Samples
- Ability to maintain constant front desk presence to greet team members, visitors and answer incoming calls with a friendly attitude and tone for a positive experience
- Assist in planning team monthly luncheons and other team member related activities
- Answer and route phone calls utilizing multi-line phone system
- Process large quantity of incoming and outgoing mail and parcels in a timely manner
- Ensure that established office procedures are followed consistently; maintain a safe, clean and organized office at all times including lobby, break rooms and conference rooms
- Oversee current office supply inventory, order new inventory within budget; assist team members with office supply needs
- Ensure break rooms are stocked with necessary items on a daily basis
- Must be extremely customer-focused; must have a friendly demeanor and the ability to make a good impression both in person and over the phone
- Must uphold a positive and professional attitude when working with executives, colleagues, business partners and visitors
- Must be dependable with great work ethic
- Must be able to handle confidential information in a professional and discreet manner
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Occasional heavy lifting required
16
Front Desk Coordinator Resume Examples & Samples
- Must be available to work a schedule of 8:30AM – 5:30PM
- Candidate must possess impeccable oral and written communication abilities and strong interpersonal skills, including poise and diplomacy
- Excellent organization skills and ability to efficiently handle multiple projects in a fast-paced environment are imperative
- Demonstrated reliability and a “can do” attitude
- Proactive in identifying and solving problems a plus
- Proficiency in MS Office with intermediate knowledge of Outlook and Excel
17
Front Desk Coordinator Resume Examples & Samples
- One (1) year of general clerical experience
- Professional experience working in a Dermatology Clinic
- Experience with medical/clinical inventory control and disposal
- Experience answering phones and triaging inquiries
- Experience ulitzing general office equipment (fax, copier, shredder, scanner, telephone, etc)
- Strong critical thinking and problem solving required
- Ability to address multiple ongoing challenges that will be encountered while performing required job duties
- Exceptional mult-tasking and organizational skills, as well as the ability to make complex decisions in a fast-paced environment
- Able to work in a team environment in order to maintain a strong patient following
- Personable, friendly, and able to work well under pressure, especially when assisting patients
18
Front Desk Coordinator Resume Examples & Samples
- Open switchboard and front office
- Answer and direct all incoming calls to general company number during scheduled working hours
- Greet visitors and uphold the sign-in and security procedures
- Screen calls as requested
- Page employees via intercom as necessary
- Maintain lobby area and front desk supplies
- Purchase office supplies
- Ability to manage a high traffic area while dealing with calls on a highly professional level
- Work in a team environment and interface with all levels
- Friendly, helpful and positive attitude
- Good computer skills including Microsoft Word, Excel, Outlook, data entry
- Punctual and dependable
- Willing to take on additional responsibility as necessary
19
Front Desk Coordinator Resume Examples & Samples
- Greet and welcome guests as they arrive, process their non-disclosures and contact the person they are meeting with
- Ensure that conference rooms are clean and stocked with all necessary materials (pens, dry erase markers, etc.) throughout the day
- Keep common areas, including but not limited to the front reception, lunch, and snack areas clean and aesthetically pleasing
- Answer all incoming calls and redirect them or keep messages
- Stock food and beverages in the snack area as needed
- Send important email updates to all employees
- Manage and update conference room calendars to ensure the smooth use of these rooms
- Process outgoing and incoming mail and packages
- General administrative duties such as filing and data entry as needed
- Assist with internal corporate events as a member of the Culture Club team
- Other duties as needed in a fast-paced, high tech environment
20
Front Desk Coordinator Resume Examples & Samples
- Shows dedication by demonstrating respect, trust, honesty, integrity and ethical behavior
- Must adhere to company policies and procedures, takes responsibility for actions
- Must have knowledge of a variety of computer software applications in word processing, spreadsheets, and (MS Office products). Graphic Design software exposure helpful but not required (Adobe Create Suite, InDesign)
- Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. Must be able to sit at the front desk for long periods of time during the day, work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands professionally
- Strong time management skills. Adhere to hours of operation, break and lunch hours to cause least disruption to team
21
Front Desk Coordinator Resume Examples & Samples
- Knowledge of basic office equipment including copier, fax machine, and computer
- Ability to maintain confidentiality of patient and employee information
- The position requires at least two (2) solid years of medical office experience in a supervisory or lead role
22
Front Desk Coordinator, Clinic Resume Examples & Samples
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of treatment information by updating and retrieving patient records
- Optimizes patients' satisfaction, referring physician satisfaction, and RIS modality resource (e.g. ImageCast) utilization by scheduling appointments appropriately in person or by telephone; and comforts patients and their family by anticipating anxieties; answering patients' questions; maintaining the reception area patient focused
- Coordinate patient flow throughout facility and maintains awareness of schedule to minimize delays. Updates the designated Air Traffic Control (ATC) person on a regular basis. Maintains communication with scheduling staff throughout the day regarding schedule changes and time status; annotates all scheduling changes appropriately in the patient’s history notes
- Maintains patient accounts by obtaining, recording, and updating personal demographics and financial information, including but not limited to waivers, ABN’s, financial responsibility forms; and notes all paperwork with appropriate instructions from MD preferences. Accurately follows collection policies and processes
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Processes films/copy requests as needed and assists in the printing process; obtains outside previous films as needed and defined by STRIC policy
- Education: High School Diploma or GED
23
Front Desk Coordinator Resume Examples & Samples
- Calendar/conference room management
- Assist brokers with client communications
- Conduct research to support the selling efforts of assigned brokers
- Prepare in-house proposals and sales presentations from template (Adobe InDesign)
- Create property tour packages with property locations map
- Bind packages
- Word processing for correspondence, agreements and reports
- Copying / scanning
- Re-draw simple floor and site plans and maps for marketing material (Adobe Illustrator)
- Track property marketing costs
- Available space searches and sale comparable searches
- Picking up and delivering daily mail, overnight mail, FedX preparation, courier arrangements, preparing packages for mailing
- Kitchen cleanup on rotational basis or as needed
- Responsible for keeping front desk procedure book updated/current for temp help and back up
- Must have knowledge of a variety of computer software applications in word processing, spreadsheets, and (MS Office products). Graphic Design software exposure helpful but not required (Adobe Create Suite V – InDesign)
24
Front Desk Coordinator / Apm-west Resume Examples & Samples
- Schedules patients for office visits and procedures
- Handles Insurance Referrals
- Construct new patient charts
- Notifying referring physicians when their patients do not show for appointments or decided not to have procedures performed
- Request face sheets or other information as required
- Select and enter the proper Insurance Payer by product and zip code
- Maintain daily logs
- Assist verification as needed
- Demonstrated ability to work cooperatively with physicians, all staff members and external customers
- Strong attention to accuracy and detail
- Ability to communicate effectively, both in writing and verbally
- Self motivated; ability to work without direct supervision
- Must have a pleasant disposition and high tolerance level for diverse personalities
- Skill in telephone etiquette
- Knowledge of insurance and benefits structure
- Knowledge of grammar, spelling and punctuation
- Skill in computer applications including MS Word and MS Excel
- Must be able to type 35-55 WPM
- Two years of work experience, preferably in health care insurance
25
Front Desk Coordinator Resume Examples & Samples
- Excellent telephone etiquette skills
- Excellent verbal and oral communication skills
- Ability to work with minimum supervision
- Excellent follow through and follow up skills
- Strong computer skills, including Microsoft Office Suite and Oracle
- Detail oriented; able to multitask and meet deadlines
- Self-motivated; able to work in a team and independently
- Experience in an office environment preferred
- Experience with Oracle preferred
26
Front Desk Coordinator Resume Examples & Samples
- Cleans main kitchen area at the end of the day
- Must be a high school graduate with strong communication skills
- Receptionist/light office experience desired with skill in relating to people
- Must have good command of English language, a pleasant telephone voice, and the ability to work well under pressure
- Ability to lift 30 lbs. Minimum typing speed: 45 WPM
27
Lifespa Front Desk Coordinator Resume Examples & Samples
- Positive role model to all team members to make a happy work environment
- Serves as primary support for the LifeSpa Manager, technicians and guests
- Ensures that every guest has a friendly, inviting and memorable experience
- Educates guests on LifeSpa products, services, treatments and homecare regimens
- Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services
- Partners with the technicians to increase their guest retention and retail sales by scheduling the guest’s next appointment during checkout and promotes the recommended products for their homecare
- Drives service and retail awareness and understanding through individual and LifeSpa designed promotions
- Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered
- Intermediate computer skills and proficiency with Microsoft Office Suite
- 1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred
28
Front Desk Coordinator Resume Examples & Samples
- Welcome visitors and deliver an exceptional guest experience
- Maintain general cleanliness and appearance of the office
- Process local and international inbound and outbound courier packages and mails
- Assist in travel bookings for flight tickets and accommodations
- Coordinate and arrange all in-office and employees related events. This includes sourcing of potential venues, food & beverages, event logistics, etc
- Respond to all tickets in a timely manner
- Collate all WE related invoices and process payment approvals with Accounts Payable. Record all office-related expenses, and reconcile in Expensify
- Administer the security system for processing access badges
- Maintain and coordinate all aspects of the food and beverage program, including placing and stocking orders on a daily basis
- Coordinate space plans and butt-in-seat reporting
- Train new employees on office procedures and policies, particularly as a part of the onboarding process
- Assist in managing the online employee help center
- Liaising with other Front Desk Coordinators in the APAC region, work closely with team members to share resources, knowledge, and practices, to improve the office experience for employees
- As requested/needed, place orders for any and all Facilities-related items. These includes office supplies, stationeries, business cards printing, etc
29
Front Desk Coordinator Resume Examples & Samples
- Welcome visitors and deliver an exceptional visitor experience
- Management of all in-office events for employees including summer and holiday parties
- Local leader of Zendesk programs, Wellness at Zendesk and Culture Club
- Management of allocated program and event budgets
- Respond to all workplace tickets in a timely manner
- Record all office-related expenses, and reconcile in Expensify
- Assisting with internal security system
- Support high standards of appearance and professionalism of the workplace
- Ensuring the Front Desk area is presentable & welcoming
- Support of new hire process
- Management of the online employee help center
- Assisting with booking travel for all employees
- Liaising with other Front Desk Coordinators and Workplace Managers regionally and globally, work closely with team members to share resources, knowledge, and practices, to improve the office experience for employees
- As requested / needed, place orders for any and all Workplace-related items
- Process incoming and outgoing packages and mail
30
Front Desk Coordinator Resume Examples & Samples
- Answer phones and transfer calls to the appropriate person
- Greet guests upon arrival and help them connect with the person they are meeting
- Maintain conference rooms, kitchen, and lobby to make sure they’re tidy at all times throughout the day
- Open the office (8:15-8:30 am arrival) – turning on lights, opening front gate, prepping and stocking the kitchen, making coffee, and organizing the lobby and conference rooms
- Handle weekly grocery orders, stock the kitchen, maintain order and cleanliness in the kitchen throughout the day
- Assist in conference room scheduling as needed
- Help with meeting setup, catering and clean-up
- Sort mail and deliver packages to employees
- Assist with event planning and other miscellaneous projects as they come up
- Handle onboarding of new vendors, including independence screening and AP set up
- 1+ years experience in a professional office environment
- Must be comfortable in a Mac environment; and with Outlook calendaring tools
- Strong ability to multi-task and organize
- Professional phone presence, always polite and friendly
- Self-starter – being aware of what needs to be done and maintained
- Must show initiative and anticipate needs of the agency
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Event & Front Desk Coordinator Puma Brand Center Resume Examples & Samples
- Responsible for the smooth operation of the Front Desk PUMAVision Headquarters and PUMA Brand Center
- Further development of the Front Desk management
- Receive and forward of incoming and outgoing telephone calls (PUMA-Way 1 and Würzburger Straße)
- InfoDesk for employees and guests: reception, support, registration, information, assistance such as reservations, taxi, flight information, WLAN tickets
- Answer internal conference room questions
- Supporting activities for the planning, organization and execution of all events within the PUMA BRAND CENTER, in consultation with Eventmanagement
- Supporting activities for the further development and optimization of the catering facilities at the PUMA BRAND CENTER
- Special tasks on the instructions of the superior
- Successfully completed vocational training with the training contents Front Desk Service and Event Management
- Relevant professional experience in the front desk service as well as in event planning / implementation (at least 2 years)
- English knowledge (spoken and written)
- Passion to the PUMA brand
- Safe and professional appearance
- Maximum service orientation, drive and flexibility
- Good knowledge of Excel, Word and PowerPoint
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Front Desk Coordinator Resume Examples & Samples
- Experience with Microsoft Office, especially with Excel and Word
- 1+ years receptionist experience
- Ability to multi-task under tight deadlines
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Front Desk Coordinator Resume Examples & Samples
- Answers the telephone in a timely manner, assists or directs the caller to the appropriate person or department
- Establishes and maintains accurate patient records and record filing system
- Processes pre-certifications/authorizations depending on the special requirements of the patient’s insurance company
- Receives cash, checks, and credit card payments and prepares receipts
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Front Desk Coordinator Resume Examples & Samples
- Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information
- Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements
- Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external)
- Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices
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Front Desk Coordinator Resume Examples & Samples
- Greet, direct and announce visitors appropriately. Make guests feel welcomed and offer a beverage
- Prepare outgoing mail and deliver to mail room each afternoon
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Receive and sort daily mail, deliveries and couriers
- Manage log for visitor parking and postage
- Monitor Staff movements in and out of the office
- Manage the Conference Room Calendar. Schedule meetings and events, as requested. Send reminders and organize catering if needed
- Assist in the ordering, receiving, stocking and distribution of office supplies
- Office event planning & coordinating
- Office social committee lead
- Ensure that the reception area, all conference rooms and break room is clean and stocked
- Perform other clerical duties such as collating, typing, photocopying, scanning, etc
- Assist Marketing Coordinators with projects as needed
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Fvc-medical Front Desk Coordinator Resume Examples & Samples
- Handle patient scheduling at the center; schedule and input appointments into the computer scheduling module in a timely and efficient manner
- Contacts patient and/or referral source when patient fails to report or cancels appointment. Documents why patient cancelled or failed to report
- Good communication skills – verbal and written
- Ability to handle several tasks simultaneously
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Front Desk Coordinator Resume Examples & Samples
- Analyzing and reviewing account notes and violations for disclosure certificate preparation
- Working with managers for preparation of mortgage-lender questionnaires
- Consistently adhering to all business procedures and guidelines
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Front Desk Coordinator Resume Examples & Samples
- No work on Holidays or night shifts so you can have a normal/regular life balance
- Work in “happy medicine”; treating patients who are excited about improving their lives
- An opportunity to work in the growing fast paced world of aesthetics
- A small practice feel, with big company support
- Customer Service/Administration
- Greet all patients, and offer beverage
- Check patients in and make sure schedule reflects appointment status
- Check patients out and schedule next appointment
- Maintain accountability for the schedule book
- Introduce visitors to the appropriate personnel that will assist with their concerns
- Conduct confirmation calls for appointments
- Pull next day’s patient charts and organize per scheduled appointment time
- Prepare new patient charts
- Maintain inventory of all front office supplies
- Check email and forward to the appropriate staff member
- Organize and maintain file system
- Keep Font Desk and Lobby area clean
- Billing
- Process payments
- Print daily close out reports on scheduling system and review for accuracy
- Fill deposit slips for all received cash and checks
- Use of the telephone, computer and other related instruments or devices
- Vision and hearing acuity
- Standing and walking for periods of time
- Ability to lift up to 25 pounds
- Must be familiar with MS Office, including ExcelAbility to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of the organization
- Ability to add, subtract, multiply and divide
- Ability to carry out instructions furnished in written, oral, or diagram form
- High School Diploma or general education degree (GED); or
- One to three months related experience or training; or
- Equivalent combination of education and experience
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Front Desk Coordinator, Per Diem Resume Examples & Samples
- Previous directly-related scheduling experience in a large complex Healthcare setting
- Experience with patient check-in/check-out and cash handling
- Demonstrated experience with insurance and authorizations
- Possess proven computer skills and be able to work between multiple systems during calls
- Must have excellent communication skills with the ability to communicate clearly both verbally and in writing
- Must possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability
- Possess problem solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met
- Bilingual in both English and Spanish
- EPIC Cadence knowledge
- Knowledge of Oncology
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Front Desk Coordinator Resume Examples & Samples
- Good working knowledge of medical terminology acquired through formal training of one (1) year of experience (preferably in radiology department)
- Exhibit excellent verbal communication and human relations skills in dealing with doctors, patients, co-workers, and hospital staff
- Ability to write, speak and read English
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Front Desk Coordinator Resume Examples & Samples
- Requires using the telephone and computer while communicating with internal and external customers and vendors
- While performing the duties of this job, the employee is regularly required to use hands or fingers to handle, or feel; and talk or hear
- Specific vision abilities required by this job include close vision
- Employee will sit for several hours each day but will also need mobility and ability to stand and walk for periods of time
- Employee may need to lift up to 10 pounds on occasion
- May require working under stressful conditions due to deadlines and time constraints
- Must be familiar with MS Office, including Excel, and have the ability to learn computer operating systems
- High School Diploma or general education degree (GED)
- Preference giving to candidate with medical office experience
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Front Desk Coordinator Resume Examples & Samples
- Three (3) years of directly related experience in a large complex healthcare or clinic setting; or an equivalent combination of education and experience
- In depth knowledge of hospital registration and insurance authorizations
- MS Office (Word, Excel, Outlook, PowerPoint), with demonstrated skill working between multiple systems during calls
- Ability to be an Expert Level Cadence user
- Possess excellent customer service skills
- Experience with ICD-9, CPT, and HCPCS Codes knowledge
- Prior experience with EPIC, IDX , PCIS
- Bilingual: Spanish and English
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Front Desk Coordinator Resume Examples & Samples
- Oversees the entire function and performance of the front desk
- Answer and direct telephone calls. Take and deliver messages to the appropriate area or individuals
- Greet patients, patient family members and visitors following AIEDT guidelines
- Assist new patients, when necessary; update all patient information such as telephone number, address, insurance data, etc., to ensure a complete and accurate patient record
- Pre-register new patients and enter data into patient information system
- Distribute incoming mail
- Liaison between recovery rooms, operating rooms and waiting room. Offer appropriate information and services to waiting patients and their families
- Collect up-front collections or deductibles and co-insurance from patients
- Maintain patient confidentiality standards
- Operate computer with various software packages, copy machine, fax machine and other business machines
- Order and maintain office supplies facility
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Front Desk Coordinator Guest Services Resume Examples & Samples
- Assists departing patients and visitors with driving directions, bus and shuttle schedules, valet service, hotel information, and wheelchair assistance
- Enters the personal information of visitors to the Women's and Children's hospitals, as well as all after-hours visitors, into the system database. Issues Fast-Pass temporary IDs to approved visitors
- Greets visitors, patients, and hospital staff as they enter and exit through the hospitals? four lobbies. Answers questions about a large variety of locations and services throughout the medical center, and offers directions accordingly
- Maintains various daily hospital census reports by printing and filing copies of such data into the binders at the information desks. Updates discharge, valet, child, and after-hours visitation logs throughout the day and files completed logs appropriately
- Performs inpatient discharges by logging into the Transport Tracking system, and transports various clinic patients throughout the hospitals by wheelchair
- Utilizing patient inquiry systems and in accordance with HIPAA laws and hospital guidelines, locates inpatient and outpatient information to share with inquiring patients and visitors. Directs patients to the appropriate registration hubs and/or clinics, and guides visitors to the appropriate inpatient units
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Front Desk Coordinator CV Resume Examples & Samples
- Maintains files in the appropriate order
- Confirms appointments and maintains a full department schedule
- Processes requests for release of information in accordance with the policies set forth by the Medical Record Department
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Front Desk Coordinator Resume Examples & Samples
- Minimum high school education or equivalency plus 0 - 1 one year clerical and telephone (multi-lines or switchboard) work experience
- Courteous and pleasant, yet business-like, professional manner and appearance
- Strong customer service skills, experience, or training. Understanding of and commitment to providing a high level of customer service
- Ability to handle a busy, fast-paced multiple-line telephone (proper telephone etiquette) and accommodate incoming visitors simultaneously
- Ability to effectively and professionally communicate in a clear and tactful manner with the general public and internal staff
- Proven organizational and prioritization skills with strong attention to detail
- Basic computer skills in electronic mail and scheduling systems
- Demonstrated ability as a team player in a team-oriented environment
- Flexible to changing needs and schedule changes (ex. coverage, task deadlines, etc.)
- Prompt arrival and regular attendance at work
- Ability to occasionally move and lift boxes weighing up to 20 pounds
- Ability to move/set up meeting room tables and audio-visual equipment
- Ability to work with a computer in an interactive manner for extended periods of time
- Ability to sit for extended periods of time throughout the day
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Front Desk Coordinator Resume Examples & Samples
- Friendly; Strong people skills
- “Can do” “yes” attitude
- Collaborative worker but can also work independently as needed
- Google app skills
- Thinks out of the box
- Clear communicator
- Comfortable with ambiguity and lack of structure. There is no typical day
- Working with and managing various budgets (ie: office supplies, events, vendor management, etc. )
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Front Desk Coordinator SB Resume Examples & Samples
- Receives and updates patient information
- Accurately completes the registration process in the current computer system
- Verifies patient’s insurance benefits
- Schedules appointments considering patient needs and utilizing the clinic time efficiently
- Communicates any scheduling problems to the Department Manager
- Distributes mail to clinical staff
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Front Desk Coordinator Resume Examples & Samples
- High school diploma or GED; or equivalent
- Three (3) years relevant office experience or an equivalent combination of education and experience
- Business school or college coursework
- Spanish speaking
- Experience in Ob/Gyn clinic in this role
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Front Desk Coordinator Resume Examples & Samples
- Greet persons entering office
- Direct persons to correct destination
- Answer telephone – Screening and directing calls
- Take and relay messages accurately
- Provide information to callers about upcoming events
- Prepare refreshments for staff and visitors to the office
- Data entry, file maintenance and assistance with special projects and mailings as needed
- Address inquiries from the public, alumni and campus visitors
- General administrative and clerical support
- Receive, sort and deliver mail and deliveries
- Light filing
- Tidy and maintain office common areas
- Transport materials to and from storage and campus locations
- Knowledge of administrative and clerical procedures
- Knowledge of computers and relevant software applications
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Front Desk Coordinator Resume Examples & Samples
- Greets all incoming patients
- Collects co-payments, deductibles, and patient balance as indicated by insurance card and computer billing system
- Schedules follow up visits for patient and ensure that patient has all their post-visit instructions as directed by Physician
- Copy photo I.D. and insurance card, front and back
- Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter. Eligibility and financial responsibility information must be communicated clearly to patients
- Manage incoming phone calls and transfer appropriately
- Enter all CPT and ICD-9 coding into medical management system for code capture, where remote capabilities are available
- Follow established check and balance systems to ensure complete and accurate code capture
- Maintain a cheerful, positive and respectful attitude
- Good telephone, computer, and typing skills. Intergy experience preferred
- Knowledge of medical terminology, ICD9, and CPT coding
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Front Desk Coordinator Resume Examples & Samples
- Greets patients; performs check in tasks including arriving patients in the electronic medical record, instructing patients on completion of paperwork, verifying patients' insurance if applicable, obtaining copies of patient identification and outside records
- Collects copayments, coinsurance, and self-pay payments; documents payments in practice management system, prepares day-end batches according to policies and procedures, and reconciles payments taken with reports
- Completes end-of-day tasks, including running applicable reports, identifying no-show patients and communicating with appropriate personnel, completing daily batching tasks, and other office close procedures
- Answers, routes, transfers, and retrieves phone calls and messages as required
- Ensures referrals and outside records have been obtained prior to service
- Communicates with Medical Assistants to ensure efficient patient flow through the office and proper documentation of visits
- Answers multiple phone lines, ensuring quality and customer service for all callers
- Schedules appointments according to scheduling guidelines. Adheres to urgent and add-on patient visit guidelines and communicates such visits to clinical staff per office protocols. Confirms appointments prior to patient visit if applicable
- Prepares daily charts and maintains medical files and electronic medical records
- Scans outside reports, results, and labs into the appropriate sections of the electronic medical record
- Maintains and orders office supplies. Assures all items ordered are received and follows up on incomplete orders
- Assists manager in gathering data for various reports
- Assists physician(s) with daily needs
- Coordinates patient documentation for billing with business office
- Interfaces with referring offices in obtaining referrals when needed
- Opens, sorts, and records receipt date of mail; forwards bills and invoices promptly to manager; forwards correspondence from hospital medical staff office or insurance companies promptly to manager, and performs other general office duties as needed
- Obtains clarification of policy whenever necessary and may uses resources available through other departments such as Legal, HR, and Compliance
- Functions as the primary trainer for Receptionists
- Maintains office policy and procedure reference guides and ensures all administrative procedures are followed with regard to scheduling, reception, and other job-specific tasks
- Answers questions and serve as a resource for Receptionists
- Provides inservices to administrative and clinical staff on relevant topics
- Demonstrates Leadership skills and is regarded by physicians and colleagues as the team lead
- Serves as a first point of contact for patient concerns, questions and customer service inquires. Discusses payment arrangements as allowed within Sheridan policy and documents accordingly, or promptly refers patient to office manager as required by policy
- Obtains authorizations and referrals for patient visits per office protocol, if applicable
- Coordinates patient flow through the front office; communicates with clinical staff and physicians to optimize patient throughput
- Works with manager to develop and incorporate practice goals into the office
- Gives feedback and input to manager for performance reviews, corrective actions, and rewards and recognition for receptionists
- Coordinates call outs and vacation coverage of assigned staff
- Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
- Communicate and work well in a team environment
- Follow up in a timely manner on open items
- Able to effectively prioritize work on a daily basis
- High School Diploma or General Education Degree (GED)
- Three or more years of related experience
- Bilingual (English/Spanish) skills are a plus
- Electronic Medical Record systems
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Front Desk Coordinator Resume Examples & Samples
- Schedule appointments
- Data entry
- Prepare daily charts
- Prepare daily log
- Assist patients at check-in & check-out
- Maintain medical files
- Maintain and order office supplies
- Assist manager in gathering data for various reports
- Assist physician(s) with daily needs
- Coordinate patient care with business office
- Responsible for medical records
- Responsible for obtaining necessary medical records i.e. blood type and Alpha Fetal Protein (AFP)
- Interface with referring offices in obtaining referrals when needed
- Bilingual in English / Spanish highly preferred
- High school diploma or general education degree (GED); or three or more months of related experience; or equivalent combination of education and experience
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Front Desk Coordinator Resume Examples & Samples
- Greet visitors, answer/screen calls, relay messages
- Mail circulation and worldwide shipping
- Order and maintain office and break room supplies
- Occasional coordination of travel and light scheduling
- Mid-management expense reports
- Update and maintain global office and vendor contact lists
- Facilitate lunch or catering orders when necessary
- Submit office maintenance service requests
- Coordinate internal events
- Send office wide-email communication
- Provide general administrative support to staff as needed
- Some college preferred, high school diploma or equivalent required
- 2+ years experience in Receptionist or Clerical role
- Strong organizational skills and ability to multi-task
- Professional attitude, demeanor, and appearance necessary
- Experienced with Microsoft Outlook Calendaring, MS Word,Excel and PowerPoint required
- Attention to detail is necessary
55
Front Desk Coordinator Resume Examples & Samples
- Provide excellent customer service as the first point of contact for the Office of the President. This includes representing the Office of the President with a warm and friendly manner. Other responsibilities include, but are not limited to the following
- Associates degree or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
- Knowledge of University policies, procedures and regulations, and of the university administrative and functional organization
56
Azura Medical Front Desk Coordinator Resume Examples & Samples
- Coordinate and execute patient scheduling
- Research any questions related to charge sheets
- File charge sheets in financial records
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Front Desk Coordinator Resume Examples & Samples
- Answering incoming calls politely, enthusiastically and efficiently and directing calls, as appropriate
- Greeting clients and/or guests; offering a beverage on arrival
- Maintaining tidy appearance of reception area, boardrooms and kitchen
- Coordinating pick-up of client packages and couriers as requested by staff using electronic system
- Ensuring telephone system is functioning efficiently
- Sorting and distributing incoming mail and bringing outgoing mail to post box daily
- Mailing of client invoices, monthly statements and payment confirmations
- Organizing client meetings and boardroom bookings using Microsoft Outlook
- Ordering of supplies/inventory control
- Providing assistance to other admin staff, as required
- Other duties, as assigned
- A minimum of 2 years of experience working as a receptionist/front desk coordinator in a professional environment
- Ability to work Monday to Friday, 8:30 am to 5:30 pm. Paid overtime/extended hours during busy seasons and other filing deadlines
- Strong computer skills and ability to learn and utilize new programs
- Ability to take and follow direction and take initiativeWe thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted
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Front Desk Coordinator Resume Examples & Samples
- May coordinate the scheduling of patients to another treating location who cannot be scheduled at the facility
- Send patient operative reports to referral source and patient’s physician within 72 hours of completed procedure
- Proficient in the use of computers and related software such as Microsoft Office is necessary
- Pleasant telephone manner
