Administrative Services Resume Samples

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DH
D Hudson
Dexter
Hudson
119 Dach Light
Boston
MA
+1 (555) 245 4317
119 Dach Light
Boston
MA
Phone
p +1 (555) 245 4317
Experience Experience
Philadelphia, PA
Administrative Services Assistant
Philadelphia, PA
Farrell, Roberts and Lakin
Philadelphia, PA
Administrative Services Assistant
  • Assists with monitoring the allotted time for each of the conference rooms as advised by the schedule provided
  • Work in conjunction with Office Manager to maintain par stock areas of all office supplies
  • Under direct supervision, performs general office/clerical/production support duties following established procedures and detailed instructions
  • Performing a variety of duties, without the loss of efficiency or composure
  • Maintain cleanliness of general office area and work space
  • Schedules meetings, events, and classrooms. Assists with routine travel arrangements and special events
  • May supervise or oversee the work of student employees
New York, NY
Administrative Services
New York, NY
Gerhold-Haley
New York, NY
Administrative Services
  • Event management
  • Travel management
  • Understand broad knowledge of departmental and company practices to assist the leadership team and staff while exercising judgement on critical nature of information and confidentiality
  • Communicate via telephone and in person to internal and external customers to provide guidance
  • Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships
  • Assist service coordinators in securing documentation of milestones
  • Perform other duties as may be assigned by leadership
present
Detroit, MI
Administrative Services Specialist
Detroit, MI
Kiehn, O'Keefe and Effertz
present
Detroit, MI
Administrative Services Specialist
present
  • Managing and completing administrative requests (gathering and processing offers, reports, managing entrusted task to completion as per request)
  • Supporting the team in day-to-day work in relation to administrative tasks workload
  • Managing administrative operations and being responsible for change management
  • Coordinating statistics reporting (gathering, verifying, reporting and archiving information)
  • Prepares and distributes all types of correspondence (e.g., letters, memoranda, and essential Wealth Management reports)
  • Oversees day to day operation of the mail room including receiving and shipping of packages, distribution of items received, FedEX and UPS invoice reconciliation and maintenance of shipping supplies. Providing general office instructions on mail room procedures
  • Assist Department Manager and Supervisor to coordinate and compile documents and information necessary to complete periodic requests for internal audit, external auditors and Regulatory Agencies
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Portland State University
Bachelor’s Degree in Business Administration
Skills Skills
  • Prepare and edit correspondence, communications, presentations and other documents
  • Create and maintain internal databases
  • Experience managing calendars, coordinating internal & external meetings, travel, expenses and general administrative functions; phone screening, catering, assisting guests, creating/executing purchase requisitions for the executive
  • Successfully coordinate meetings and events
  • Answer and manage incoming calls and requests
  • Receive and interact with incoming visitors
  • Liaise with internal staff at all levels
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15 Administrative Services resume templates

1

Administrative Services Specialist Resume Examples & Samples

  • Managing and completing administrative requests (gathering and processing offers, reports, managing entrusted task to completion as per request)
  • Managing administrative operations and being responsible for change management
  • Keeping up-to-date internal documentation (control and updates of administrative processes documentation, regular control of procedural documentation for all administrative team members)
  • Coordinating statistics reporting (gathering, verifying, reporting and archiving information)
  • Supporting the team in day-to-day work in relation to administrative tasks workload
2

Cbs-administrative Services Resume Examples & Samples

  • Provide front desk services to all visitors and ensure their requests are handled in a professional manner
  • Provide assistance for meeting room reservation
  • Maintain reception area in a tidy manner
  • Respond to all incoming calls and ensure that they are answered swiftly and directed to the right contact
3

Administrative Services Division Manager Resume Examples & Samples

  • Plans, organizes, and supervises administrative services for department, including customer service, staff training, staff meetings, groundbreakings/dedications, staff reports, departmental work teams, and policies and procedures
  • Supervises full-time and seasonal staff for the division; Oversees financial and contract management for the department
  • Oversees preparation of the annual budget for the department
  • Ensures staff compliance with regulatory safety protocols, and assists with oversight of department and coordination
  • Coordinates public inquiries
  • Assists with the coordination of the Parks, Recreation & Cultural Resources Advisory Board & department committees
  • Oversees special recreation & inclusion programming
  • Assists Director with the coordination of capital projects as needed
  • Oversees environmental outreach and volunteer recruitment and recognition program
  • Oversees community outreach program including Project Phoenix and Relief For Recreation program
  • Oversees and provides direction to the marketing and public relations program for the department, including program guide and brochures, web pages and social media
  • Provides administrative oversight to Town maintained community gardens and dog parks, including coordinating membership as well as day-to-day issues
  • Coordinates, plans and directs the department’s national accreditation process
  • Coordinates business plan development process for the department
  • Oversees special use requests along with issues related to non-staffed parks
  • Coordinates the development & management of State and Federals grants applications
  • Oversees the department technology needs and administration of registration software
  • Coordinates issues and requests for use, permits, etc., of unstaffed parks, greenways & facilities
  • Responsible for the maintenance of parks & recreation data collection and program evaluations and reports
  • Oversees and implements sponsorship plan
  • Tracks, monitors, analyzes, and develops performance efficiency measurements
  • Provides analysis and insight into the department’s policies and procedures to ensure consistency of implementing the Department’s mission and goals
  • Uses a variety software to pull data for reports and prepare analysis and reports including SAS, NAVILINE, ONESOLUTION, etc
  • Acts on behalf of department director during their absence as needed
  • Develops recommendations on operational improvements
  • Represents the town through memberships in professional groups and organizations
  • Performs other job-related tasks as required
4

Intern / Co-op, Administrative Services Resume Examples & Samples

  • Processes routine items and records
  • Answers phones and takes messages or provides information
  • Assists with projects to ensure deadlines are met
5

Administrative Services Resume Examples & Samples

  • Travel management
  • Event management
  • Expense and payment processing
  • Client data base management
  • Information research, faxing/scanning and other general administration tasks
  • Collating and arranging printing services
  • Intermediate to advanced knowledge of and experience with software applications including Microsoft Office Suite (Word, Excel, PowerPoint, Access)
  • Previous experience in Administrative Support or as an Executive Assistant in a professional services firm
  • Strong communication skills including a high standard of written and spoken English skills
  • Proficient time management skills with an ability to prioritise workload
  • Ability to plan ahead, anticipate problems and provide solutions as appropriate
  • Demonstrated flexibility regarding hours worked, tasks undertaken and people supported
  • Proven Team player, supportive of colleagues
  • Ability to maintain strict discretion and confidentiality
6

Asst, Administrative Services Resume Examples & Samples

  • Proofreads documents for accuracy and completeness and makes appropriate corrections
  • Organizes and maintains files and records
  • Review, code and approved system invoices
  • Clerical responsibilities for uniform purchases including tracking at the employee level
  • Administer incentive plans
  • Operate variety of office equipment
  • Event planning and coordination for staff events
7

Asst, Administrative Services Resume Examples & Samples

  • Screens telephone calls, visitors, and letters; answers routine questions and furnishes information
  • Responsible for the coordination and scheduling of internal meetings and presentations; gathers and prepares necessary materials and/or equipment
  • Assures the planning and coordination of the executive's calendar of events; schedules appointments and prepares detailed itineraries, complete with travel accommodations, etc
  • Assures the maintenance of travel and expense account and records, including form preparation and figure reconciliation
  • Displays a strong knowledge of desktop tools such as the Microsoft Suite of Office products and electronic mail systems
8

Administrative Services Administrator Resume Examples & Samples

  • Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines
  • Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills
  • Demonstrated ability to develop and meet budget goals
  • Extensive knowledge of and experience with administrative and operational priorities in a clinical healthcare setting required
  • Demonstrated ability to develop and lead teams to accomplish diverse objectives while meeting applicable priorities
  • Supervisory experience, preferably five years or more in a healthcare setting, required
  • Experience in and/or knowledge of mental health care operations preferred
  • Demonstrated experience leading process improvement
9

Administrative Services Coord Resume Examples & Samples

  • Supervise central office switchboard operators and records archive staff
  • Serve as the Central Office liaison to EOHHS Office of Leasing and State Owned Property (OLSOP) for facilities management activities and issues
  • Manage the ordering, receipt, inventory, and allocation of Central Office supplies
  • Change out cartridges, toners, and staple cartridges for printers, fax machines, and copiers at Central Office
  • Pick up DCF copy jobs from the 1st floor and deliver to 4th, 5th, and 6th floors within Central Office as required
  • Coordinate the storage and destruction of Central Office records according to the Department’s records retention policies
  • Manage Central Office’s two main storage areas: one located in the basement of 600 Washington Street, and the second located in Salem, MA which is adjacent to the DCF Salem Area Office. Position requires the lifting, maneuvering and moving of (medium – heavy weight) record boxes and includes operating a pallet jack to move a significant number of boxes
  • Deliver and pickup archive boxes between the state records center in Dorchester and 600 Washington Street once per week and moving of record boxes between various locations as needed
  • Maintain Central Office inventory of assets. Ensure all assets are properly tagged
  • Assist the Director of Administrative Operations to coordinate statewide inventory of assets
  • Coordinate the statewide process for reporting surplus/junk furniture and other assets to the Commonwealth’s Operational Services Division (OSD)
  • Procure, manage, and oversee the contracts for small moves of equipment in all DCF area, regional, legal, and central offices
  • Assist area offices in planning moves as needed including procuring the services of moving companies
  • Perform/coordinate other administrative functions as required
  • Position requires access to a car and possession of a valid driver’s license in order to perform some of these duties
  • Proficiency in using Microsoft Office Products (Word, Excel, Access, PowerPoint)
  • Familiarity state inventory management and records retention policies
  • Ability to communicate well via e-mail and over the telephone
  • Ability to work well with staff, Department contractors/service providers, and state-contracted vendors
10

Assoc, Administrative Services Resume Examples & Samples

  • Produces/completes various work assignments requiring advanced analytical ability, independent judgment, creativity and problem solving skills
  • Communication Skills must be at a level to effectively interact with Merck executives and internal/external clients both on-site and remotely to maintain workflow
  • Ability to handle complexity, and adapt to change
  • The ability to learn from and partner with existing staff both within the department and experienced administrative services staff throughout the organization
  • Eight (8) years prior administrative assistant experience is required
  • Advanced computer skills using MS Office Suite (Outlook, Word, Excel, Power Point etc.) and operation of other peripheral devices
  • Experience in scheduling complex functions
  • Outstanding communication and people skills
  • Experience within training systems
  • Expense reporting and reserving travel in Concur system
  • Comet experience processing: Expense Reports; Purchase Orders and Payment Requests and Vendor Add Forms
  • Experience scheduling complex travel arrangements including multi-leg domestic and international travel
  • Experience with financial and budget tasks
11

Administrative Services Assistant Resume Examples & Samples

  • 4 yr. degree preferred,
  • Proficient in SFDC (SalesForce.Com), MS Office, SAP, SharePoint, SRM, Concur Motivated,
  • Detail oriented,
12

Director, Administrative Services Resume Examples & Samples

  • Coordinates w/TPMG to provide for the seamless transition of patients across the continuum of care. Establishes partnerships w/facility leadership groups
  • Mentors nursing managers in development of leadership skills, fiscally accountable staffing/scheduling practices, professional development of staff, & outcomes based practice
  • Develops srvs that achieve a high level of customer satisfaction w/emphasis on customer srv, highest standards of quality & innovation
  • Maintains a state of continuous regulatory readiness. Enhances nursing practice & patient outcomes through the effective use of the GRASP committee
  • Plans, organizes, directs, evaluates, & coordinates the staffing office including effective use of position control, scheduling practice, time & attendance system (TIME), staffing system (ANSOS), & workload system (GRASP)
  • Ensures nursing supervisors provide professional & clinical oversight on off-shifts including mentoring of assistant nurse managers & staff
  • Minimum five (5) years of management experience required
13

Administrative Services Rep Resume Examples & Samples

  • Schedule routine reporting in Andesa and in LifeSys as needed and provide ad hoc reporting from both systems as required
  • Research and follow up on returned mail
  • Maintain departmental files and prepare and upload files for imaging based on the system from which the file is generated
  • Demonstrates solid Microsoft Office proficiency
14

Administrative Services Resume Examples & Samples

  • Create and maintain internal databases
  • Experience managing calendars, coordinating internal & external meetings, travel, expenses and general administrative functions; phone screening, catering, assisting guests, creating/executing purchase requisitions for the executive
  • Successfully coordinate meetings and events
  • Answer and manage incoming calls and requests
  • Liaise with internal staff at all levels
  • Minimum 5 years of experience as an Executive Administrative Assistant
  • Preferred AA or BA/BS degree
  • Experience handling confidential information and
  • Proficient with MS Office, Word, PowerPoint, Excel, and Outlook
  • Ability to work well and collaborate with a diverse range of people, levels and job functions
  • High attention to detail while working under pressure
  • Strong communication skills and ability to work effectively with all levels of management and other colleagues
15

Administrative Services Rep Resume Examples & Samples

  • Two to three years of experience in accounting/financial transactions and customer service activities
  • General understanding of processing requests related to account opening, closing and maintenance
  • Effective interpersonal, verbal and written communication skills
  • Proven client service and problem resolution skills
  • Ability to manage multiple tasks and deadlines simultaneously
16

Director of Administrative Services Resume Examples & Samples

  • Manages professional and clerical staff engaged in budget preparations, purchasing, timekeeping and payroll, personnel processing, record keeping, facilities maintenance, voucher processing and accounts payable functions
  • Directs staff responsible for office management functions to ensure departmental needs for information services and computer support, office equipment and supplies, graphic services and other support services are effectively met
  • Prepares budgets and oversees the maintenance of accounting and financial records and prepares various fiscal reports to account for corporate and non-corporate fund expenditures
  • Coordinates the preparation of contract specifications and documents for the purchase of equipment, professional services and other goods and supplies
  • Coordinates with vendors, consultants and city personnel to facilitate the implementation of new information systems and the acquisition of new computer equipment
  • Oversees the preparation of operating and special program budgets and authorizes invoices for payment to vendors
  • Advises management on budgetary requirements and personnel rules, policies and procedures
  • Administers personnel programs at the district or bureau level including employment hiring and processing, progressive discipline, and employee relations functions
  • Ensures proper maintenance of facilities including provision of needed custodial services
  • Establishes work standards and evaluates staff performance
  • Prepares reports on productivity, operating and personnel costs and administrative work operations for management review
  • Participates on projects to streamline administrative and programmatic procedures in order to create cost efficiencies
  • May prepare grant applications for federal and state funding of programs
17

Administrative Services Leader Resume Examples & Samples

  • Provides staff (3rd party) supervision, direction and development
  • Consolidates contracts to leverage pricing from CBS global service providers
  • Direct contact for 3rd party vendor for NA
  • Responsible for MA Budgets
  • Works closely with CBS PMO on build outs
  • 6+ years of related facilities/office services or other relevant operations experience or bachelor’s degree is required
18

Administrative Services Assistant Resume Examples & Samples

  • Under direct supervision, performs general office/clerical/production support duties following established procedures and detailed instructions
  • Support may be in, but not limited to, the areas of reception, production support, data entry, or other general administrative service
  • They will be calling vendors to find their contact details
  • They will be doing some telephone and email based negotiations
  • One candidate must be a native Spanish speaker
  • The other candidate must be able to fluently speak Dutch and (ideally) German
19

Manager of Administrative Services Resume Examples & Samples

  • Plans, coordinates and directs a board range of services that allows the organization to operate efficiently
  • Directs administrative personnel across the organization in the performance of corporate projects, such as corporate staff events and Board meeting preparation
  • Implements and updates as necessary standardized procedures and work methods that ensure efficient and cost-effective JL Tower and Warehouse operations
  • Manages corporate office space efficiently and in a cost effective manner, including space planning and reorganization. Ensures moves and relocations are executed on schedule and on budget
  • Establishes processes for monitoring equipment and buildings to ensure regular preventative maintenance occurs to extend useful life
  • Oversees the purchasing function that ensures the organization has the supplies and services it needs, including managing the Facilities pcard and coordinating with Finance to ensure invoices/receipts are timely and accurately processed
  • Develops and administers annual budgets for JL Tower and 58th Avenue Warehouse vendors, equipment and supplies, including maintenance & repair of building and equipment
  • Develops appropriate metrics to measure quality of service and cost effectiveness of purchasing
  • Acts as primary manager of online travel platform, ensuring employees are enrolled and trained in using the system, and all account coding is correct or updated as needed
  • Supervises Facilities support staff, including monitoring and evaluating work performance, and coaching/counseling employees, as needed
  • Analyzes departmental structure and responsibilities to ensure staffing is aligned and providing top-notch customer service
20

Director Administrative Services Resume Examples & Samples

  • Collaborates w/CNO & other medical center Mgmt in identifying & implementing innovative models & best practices w/an emphasis on quality of care, srv improvements & cost reduction
  • W/TPMG partner & other Dirs, directs development & implementation of quality & utilization standards across the continuum of care to ensure coordinated plans of treatment, patient focused delivery of srvs & cost effective utilization of necessary srvs. Builds trust w/the nursing team through visibility
  • In collaboration w/medical staff & facility leadership ensures a superior care experience & a safe environment w/patients & staff. Ensures policies, practices, & procedures comply w/administrative, legal & regulatory requirements of the Health Plan contract & governmental & accrediting agencies
  • Maintains & updates administrative policies & procedures related to nursing. Oversees the development of Dept standfards as identified by regulatory agencies including policies & procedures
  • Provides clinical & professional oversight for areas of accountability. Assures successful implementation of organizational strategies: Hospital Efficiency, Work Place Safety, Supply Cost Initiative including OR Back-log, Patient Satisfaction. Through the hiring, retention, & development of internal staff in areas of accountability, achieves staffing ratios & optimal patient outcomes w/minimal dependence on premium pay (overtime & registry/traveler staff)
  • Utilizes research data to implement clinical changes & the delivery of patient care & member srvs
  • Develops & manages a high-functioning staffing office team that effectively utilizes resources, systems, & policies & procedures
  • Minimum eight (8) years of nursing experience in patient care
  • Master's degree in nursing, health care, public administration, or business administration preferred
21

Administrative Services Specialist Resume Examples & Samples

  • Supervise the Conference Briefing Center and related facilities such as the common areas, kitchens, reception/waiting area and conference rooms including but not limited to acting as an ambassador, providing general hospitality services, maintaining a client-ready reception/waiting area(s), setting up and cleaning up after meetings in the conference rooms and ensuring all of the applicable areas are stocked and equipped with supplies as needed
  • Maintain confidentiality of information and use professional discretion at all times
  • Develop a good relationship with Stewart associates, vendors and customers
  • Answer questions from associates and management regarding administrative services related matters
  • Provide back-up support for the Executive Receptionist including but not limited to covering the reception desk during daily breaks and general clerical duties such as arranging messenger services and troubleshooting missed deliveries as needed
  • Receive and direct incoming calls and visitors to appropriate meeting rooms. Solve routine matters and escalate accordingly
  • Maintain the conference room database by approving and declining meetings based on the daily schedule and business needs as they arise
  • Create and maintain the internal policies, procedures and guidelines relating to the Conference Briefing Center
  • Develop and maintain the team site for managing the Conference Briefing Center on StewartPoint
  • Manage the relationships with catering companies and supervise the arrangement of catering requests as needed for any meeting held within the Conference Briefing Center
  • Develop, maintain and manage a budget for administrative services related expenses
  • Process applicable invoices and ensure proper coding of invoices for services and/or goods in a timely manner
  • Complete other responsibilities, job duties and projects as needed and as assigned by management
  • Experience in scheduling
  • Experience in working a multi-line telephone system and answering high volume calls
  • Excellent conflict resolution skills
  • Proficient use of Microsoft Office; especially in Microsoft Outlook
  • Technical attitude required for the various visual, audio and projectors being used in conference center
  • Diplomacy, sense of urgency, good judgment and ability to collaborate with others
  • Professional mannerisms, manage stressful situations, ability to stay calm under pressure
  • Completion of a High School Diploma
  • Minimum of one year of relevant experience
22

Northern Illinois Administrative Services Lead Resume Examples & Samples

  • Provides staff (3rd party)supervision, direction and development
  • Provides updates of all sites metrics and performance
  • Recommends and assists with goals and objectives for group and individual locations
  • Consolidates contracts to leverage pricing from Corporate Business Services (CBS) global service providers
  • Will coordinate Staff meeting with other leads
  • Direct contact for 3rd party vendor for Illinois
  • Coordinates quarterly business reviews with 3rd party providers
  • Key project member for all site renovations
  • Performs other duties assigned
  • Manage facilities in Bannockburn, Vernon Hills, downtown Chicago and Westlake Village, CA
  • 50% Supervision of and all contract staff
  • 30% Aligning with locations on Administrative and Site Services requirements
  • 10% Meeting monthly with Admin service team to go over accounting/finance and a review of budgets an cost reports
  • 10% Supporting the business and management with related matters and assignments
23

Administrative Services Assistant Resume Examples & Samples

  • Raise IT Purchase Orders(s) with Suppliers
  • Collate purchase orders in order to order materials, goods and supplies
  • Send them to the suppliers or enter via supplier portal
  • Review orders as required
  • Interact with the suppliers on a day to day basis
  • Track the status of any orders
  • Ensure that any invoices are sent to accounts for payment
  • Produce and maintain all reports
  • Manage any procurement activities including RFP’s (Request For Proposals)
  • To provide the associated Admin Support and records for Mobiles Phones Users and any other Communications Device
  • Plus any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role, including resource for Project(s)
  • Stock Control – Maintain and order stock as required
  • Work with the AJG ‘UK’ IT Infrastructure team and Service Desk to process internal purchase orders for hardware and software
  • Liaison with the other internal departments as necessary
  • Liaison with 3rd Party providers who provide IT services and technical support
  • BTEC in Business and Services or equivalent desirable
  • MS Office/Share Point
  • Basic Accounting Knowledge
  • Accurate Data Input Skills
  • Purchasing Process Essential including placing and tracking orders with external suppliers
  • Checking and validating Accounting codes
  • Ability to prioritise and manage own workload and workload of others
  • Practical experience of administrative procedures and implementation of procedures
  • Well-developed inter-personal skills including the ability to inspire/achieve confidence
  • Very strong communication skills, both verbal and written
  • Able to take a proactive approach without the need for supervision
  • Ability to liaise with colleagues, plus internal and external customers and suppliers
24

Asst, Administrative Services Resume Examples & Samples

  • Assist in the management of Divisional and Regional based incentives
  • Supports the planning and executing of monthly recognition program
  • Maintains Director Calendar
  • Updates conference room calendar
  • Provides support to business partners in coordinating team events
  • Must be comfortable multi-tasking within a fast-paced environment
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
25

Manager of Administrative Services Resume Examples & Samples

  • Accounts Receivable billing and recording of payments. Assists with member invoicing and collections
  • Accounts Payable Preparation
  • Board Support. RMG, RIHN and HOPP Board Minutes, meetings scheduling, reminders, etc
  • Group Purchasing Program Oversite. Select appropriate vendors, negotiate contracts and monitor their performance
  • Property Management
  • Presentation Preparation for Physician Events
  • Maintains the calendars for CEO, COO, and CMO
  • Schedules meetings for HOPP including in-person meetings, telephonic meetings, and WEBEX. Secures rooms and food as necessary
  • Keeps New RMG and RIHN Member Packets and other marketing information available for new physicians joining the IPAs
  • Maintains the Shared Drive Files
  • Attends payer meetings as necessary
  • Assist with mailings to members
  • Serve as a liaison between member practices and payer for problem resolutions, contract disputes, reimbursement issues, credentialing etc
  • Maintain professionalism with peers, staff, and superiors
  • Knowledge of Physician Offices and Healthcare
  • Five years of experience in an health system
  • Strong communication skills including great interpersonal skills on the phone
  • Advanced Microsoft Outlook Skills
  • Advanced MS Office Product Skills (Excel, Word, PowerPoint)
  • AP preparation
  • Able to effectively communicate to payers, HOPP staff, PSG and HealthONE
  • Ability to take minutes for the Board
  • Ability to analyze information of a complex nature for group purchasing
  • Attention to detail that ensures follow through
  • Ability to prepare and present reports and presentations
  • Basic Administrative Assistant Skills and Experience
26

Administrative Services Specialist Resume Examples & Samples

  • High School Diploma or equivalent, and two to three years relevant experience
  • Proficient in using a variety of standard software applications, business equipment or machinery
  • Trained in procedures, concepts and processes specific to the Function
27

Administrative Services Administrator Resume Examples & Samples

  • Ability to speak Spanish, German, French, Slavic and or Italian preferred
  • Experience with Stanford systems (Oracle, PeopleSoft, Axess) preferred
  • Experience with Visa administration preferred
28

Administrative Services Specialist Resume Examples & Samples

  • Works with employees, customers, prospective employees, vendors and others who call on the bank on a daily basis
  • Prepares, types and sends letters, memos, requisitions, charts, notices, meeting minutes, etc
  • Assumes other administrative duties to include making meeting arrangements, answering department phones, ordering supplies, filing and setting up appointments
  • Assists in preparation for departmental meetings
  • Receives, screens and distributes mail and internal correspondence
  • Controls the distribution of department equipment. Maintains log and is responsible for return and maintenance of items
  • Responsible for database development and tracking for special events
  • Responsible for the department invoice/billing system including processes and reviewing department invoices with product managers, presenting completed invoices with appropriate supporting documents to department manager, data entry and reporting on expenses to date and maintenance of an expense journal
  • Operates PC equipment to process information and prepare reports
  • Maintains departmental supply inventories as assigned
  • Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization
  • Responsible for assisting with the record keeping duties for bi-weekly payroll processing cycle
  • Responsible for assisting with the time & attendance segment for bi-weekly payroll processing cycle
  • Provides Compensation and Benefits operational backup support
29

Supv Administrative Services Resume Examples & Samples

  • Supervises the day-to-day activities in accordance to ensure quality and/or quantity goals are met. Identifies, coordinates and implements projects and/or programs to improve the quality and costeffectiveness of operations
  • Ensures projects are completed on schedule following established procedures and schedules. Estimates personnel needs and assigns work to meet completion dates
  • Reviews department/unit/area performance. Develops operating and customer service procedures. Ensures compliance with department/organization policies/procedures. May perform, especially in staff or professional groups, ongoing operational tasks of organizational units
  • Supervises, coordinates and provides leadership to and reviews the work of assigned staff. Provides training, coaching, and professional development. Interviews and recommends candidates for employment or termination. Conducts performance evaluations and salary reviews for assigned staff. Resolves grievances
  • Assists manager with development of short and long-range departmental goals and objectives. Accountable for non-payroll budget expenses. Participates in the budget planning and preparation process of assigned work units to meet the fiscal goals for capital, payroll and non-payroll expenses. Provides support and advice to management
  • Serves as a liaison between management, other departments, subordinates and/or members. Resolves problems and complaints from client departments, other managers and/or members. Conducts analyses and produces management reports
  • Minimum three (3) years of experience supervising a multi-disciplinary staff of non-exempt and entry level exempt employees
  • Experience with procedures/policies/regulations in a specific functional area
  • Experience conducting training programs
  • Experience with budget management
30

Assistant Director of Administrative Services Resume Examples & Samples

  • Experience in a University Housing and/or Higher Education setting, knowledge of University housing practices, to include residential college and/or living and learning community development and Operations/Occupancy practices
  • Experience developing operations-focused training programs
  • Experience developing communication or marketing pieces
  • Experience with customer service and the ability to establish and maintain effective customer relations
  • Demonstrated knowledge of assessment practices
31

Administrative Services Intern Resume Examples & Samples

  • Must be enrolled in an Associate or Bachelor's degree program
  • An interest in pursuing a career in administration
  • Excellent proofreading skills
  • Highly proficient computer technology, capabilities including but not limited to Microsoft Office products
  • Must be able to sit or stand for up to nine hours
  • Hand-eye coordination
  • Concentrated mental/visual demand
32

Director, Administrative Services Resume Examples & Samples

  • Advises senior managers on financial, budgeting, technology, risk, and facilities matters
  • Serves as a member of the commission's senior management team and information technology steering committee and participates in developing the commission's strategic and operational goals and objectives. Participates in the overall business management and decision making of the commission
  • Serves as the UTC's chief financial officer with responsibility for accounting, budget, revenue federal grants, and internal controls
  • Serves as the UTC's chief information officer and is responsible for UTC's use of information technology and custom applications
  • Responsible for risk management and agency facilities
  • Provides management oversight and supervision to employees in the Financial Services, Facilities, Safety, Library Services, and Information Services
  • Customer Focus- Responsive to both internal and external customers. Works with customer to identify needs; assumes responsibility for own role in meeting those needs. Ensures commitments to customers are met. Receptive to customer feedback
  • Results Focus- Accepts personal accountability for individual results or share of team results. Manages workload and interpersonal relationships to achieve results: prioritizes tasks appropriately, overcomes obstacles, works with others as necessary, and meets deadlines and quality standards
  • Communication Skills- Demonstrates communication skills (reading comprehension, writing, listening, speaking) appropriate to the position. Shows respect and courtesy in interpersonal communications. Communicates effectively with a wide range of technical, professional, and managerial personnel and the general public
  • Adaptability/Flexibility- Open to new ideas. Responds constructively to change and stressful situations. In consultation with supervisor, adjusts plans to meet changing needs
  • Self-Development -Demonstrates proactive learning. Keeps knowledge and skills up-to-date. Solicits and accepts constructive feedback. Seeks developmental assignments to improve skills. Turns challenges into learning opportunities
  • Respect: We treat every person and interaction with consideration and good will
  • Professionalism: We are committed to excellence in our work and conduct
  • Integrity: We do the right things for the right reasons-trusting others to do the same
  • Accountability: With courage, we hold ourselves and each other accountable for exhibiting respect, professionalism, and integrity
  • Set the example.Hold yourself and your colleagues accountable to act and manage according to the commission's values and management principles. Seek feedback from team members and other managers. Always treat everyone with respect; remember your rank makes your voice louder. Actively support management decisions, even if you do not fully agree with them. Respect management and personnel confidentiality. Demonstrate professional support to members of the management team
  • Strengthen others.Be a coach. Provide new work experiences to develop needed knowledge and skills. Ensure each team member gets training and appropriately applies that training on the job. Reward the behavior you want repeated. Foster accountability for both individuals and the team. Encourage a culture and practice of continuous improvement. Delegate. Explain the requirements of key laws and rules, agency policies, and the contract with the Federation. Create an environment in which individuals and the team can experiment and take risks
  • Recognize contributions.Set clear expectations and challenging but attainable goals. Provide ongoing, timely, and constructive feedback, complete timely performance appraisals. Recognize contributions and successes. Say thank you, often and with sincerity. Be thoughtful. Celebrate accomplishments in public. Have fun together. Participate in organizational events
  • Foster collaboration.Foster trust and respect within your section and between your section and others. Share information and resources across section and division lines. Develop cooperative goals and roles. Structure projects to promote joint efforts
  • Envision the future.Develop and communicate a long-term vision for your industry or program that is consistent with the commission's vision and direction. Help others see how their interests and the vision are aligned. Balance short and long-term goals. Demonstrate an awareness of external environment and trends
  • Manage your program.Take steps to understand customer needs, be responsive to those needs, and ensure you and your team meet all commitments to customers. Consistently and appropriately apply administrative policies to section operations and personnel. Share information, appropriately and timely, internally and externally. Set standards for the quality and timeliness of section work products, actively monitor those standards. Provide input to agency standards, policies, procedures and expectations. Address issues disrupting team functioning, facilitate resolution of conflicts. Communicate the decisions made by senior management to team members. Develop annual business plans aligned with agency goals and strategic plan, contributes to development of agency strategic plans. Hold all team members accountable for meeting performance expectations
  • Challenge your business processes.Devote resources to improving how you and team members do your work and use technology with Lean principles in mind. Adapt regulatory principles as needed to do your work better, faster, and cheaper. Seek ideas from outside the commission. Experiment and take risks. Encourage new ideas from team members. Sponsor pilot projects to generate small victories. Apply what you learn from pilot projects to broader changes
  • A bachelor's degree with major study in business administration, political science or public administration, finance or related discipline.Professional experience managing agency operations including budgeting and financial management, information technology, and performance management
  • Educational and / or professional experience with public sector accounting practices
  • Knowledge of generally accepted accounting principles, Washington state budgeting and accounting practices, state contracting and procurement processes
  • Knowledge of strategic planning, performance management, labor laws, and collective bargaining agreement with the Washington Federation of State Employees
33

Administrative Services Specialist Resume Examples & Samples

  • Review data reports to identify trends and provide analysis to determine if client data meets requirements for uploading to the RGA Re Administration System
  • Resolve errors through data investigation and client contact. Manage statement inventory within Administrative Services guidelines. Resolve Retro issues as needed
  • Generate accounting entries for premium, allowances, and other various accounts to accurately reflect receipts for assigned block of client business
  • Regularly review data quality reports such as, Gross-up, Suspense Policy Report, Discrepancy Report and others determined by management to ensure that assigned client companies are within accepted tolerances and that problems can be identified and resolved
  • Analyze pre-conversion premium reporting data structure from the client and translate to the RGA Re system data requirements. Coordinate action between clients, and System Treaty Administration, Treaty Development, Administrative Services, and Electronic Conversion Department
  • Maintain regular and predictable attendance
  • Perform other duties/projects as assigned
  • 0-2 years experience
  • Basic Microsoft Word skills
  • Basic Microsoft Excel skills
  • Basic Microsoft Outlook skills
  • Basic knowledge of accounting
  • Must be flexible and adaptive to change
  • Intermediate oral and written communication skills
  • Takes initiative and is accountable
  • Ability to read and interpret treaty language, and to apply it appropriately
  • Must possess Investigative skills
  • Basic goal setting skills
  • Intermediate analytical and problem solving skills
  • Ability to share and impart knowledge
  • Ability to balance detail with departmental goals/objectives
  • Ability to work well within a team environment and participate in department projects
34

Assistant Director, Administrative Services Resume Examples & Samples

  • Experience in a clinical research administration environment (required)
  • Knowledge of Cancer Center Support Grant guidelines and application process highly desirable
  • Minimum of 5 years of experience with a demonstrated depth of competence across a wide range of Human Resource and financial responsibilities
  • Working knowledge of spreadsheets, databases, and financial systems
  • Ability to plan, organize, and coordinate independently own responsibilities toward meeting Center's goals (required)
  • Ability to teach others
  • Ability to develop training materials, employee newsletters, and other communication materials
  • Ability to interact diplomatically with a variety of individuals at all levels
  • Ability to champion development of a culture/work environment fostering faculty and employee satisfaction
  • Highly-motivated professional (required)
  • Capacity for hard work (required)
  • Displays interest in the overall well-being of the Center, college, and university
  • Takes initiative to assist whenever possible in the success of the institution
35

Growth Team-administrative Services Resume Examples & Samples

  • Bachelor’s degree required, with a strong record of academic achievement
  • Proficient in Microsoft Excel and Word
  • Experience with QuickBooks a plus
  • Comfortable with multiple demands of a fast-paced environment
36

Administrative Services Internship Resume Examples & Samples

  • Proficient in Microsoft Office (Excel, Word)
  • Good organizational skills with consistent attention to details and deadlines
  • Ability to deal with complex information and translate into consumable pieces
  • Able to work in a collaborative setting
  • Familiarity with AutoCAD is a plus
37

Asst, Administrative Services Resume Examples & Samples

  • Provides administrative and clerical support including correspondence, typing, filing, research, maintenance of office equipment and various projects
  • Responsible for overall front office activities, including the reception area, mail purchasing requests and facilities
  • Manage conference room reservations, facilitate all aspects of meetings and help organize events
  • Update, plan and coordinate executives' calendar of events for the leader; Schedule appointments and prepare detailed itineraries, complete with travel, accommodations, etc
  • Maintain travel and expense reports and records, including form preparation and figure reconciliation
  • Perform general administrative duties as assigned by Leadership team
  • Must be self-motivated, diligent, organized and have demonstrated ability to juggle multiple tasks and competing priorities. Ability to learn quickly and readily adapt to change
  • Regular, consistent and punctual attendance. Must be able to work variable schedule(s) and overtime as necessary
38

Administrative Services Resume Examples & Samples

  • Use FedEx and UPS machines to ship packages daily
  • Daily pick-up and deliveries to Post Office, bank and vendor locations
  • Deliver any FedEx and UPS internal packages to various departments and individuals and pick up items that need to be shipped
  • Collect full Recycle bins in central location for dumping and return to floors after emptied
  • Basic janitorial duties when needed such as fixing backed up toilets and sinks, cleaning spills, and restocking products for restrooms and break rooms
  • Maintain the safety and cleanliness of walkways and parking lots
  • General labor such as moving furniture, boxes, hanging items
  • Assist with Mailroom duties when needed
  • Assist with other areas of department when needed
  • Daily lifting packages and supplies
  • Shipping/Receiving experience a plus
39

Administrative Services Supv Resume Examples & Samples

  • Minimum of 2 years supervisory experience preferably in Distribution or Manufacturing environment
  • Strong interpersonal, communication, organizational, and analytical skills. Must be able to recruit, train, motivate/coach, and lead associates
  • Must be able to demonstrate strong verbal and written communication skills
  • Demonstrated knowledge of inventory control practices
  • Strong Problem-Solving skills
  • JDEdwards knowledge preferred
  • Strong knowledge of all Microsoft Office applications
  • Identified competencies: Action-Oriented, Approachability, Command Skills, Conflict Management, Customer Focus, Developing Direct Reports, Managing Diversity, Integrity & Trust, Motivating Others, Drive For Results, and Building Effective Teams
40

Administrative Services Assistant Resume Examples & Samples

  • Courteously greet and direct visitors appropriately
  • Handle and deliver resident mail
  • Coordinate the sale of guest meals
  • Handle telephone and walk-in inquiries
  • Prepare outgoing mail
  • Distribute incoming mail to the staff
  • Operate telephone system and train others for relief purposes
  • Efficiently process incoming and outgoing calls; take messages a appropriate, and deliver them in a timely
41

Administrative Services Resume Examples & Samples

  • Experience in budgeting and forecasting expenses
  • Good written and oral communication skills
  • Multi-tasking: Seamlessly manage multiple projects with different timelines and varying processes
  • Knowledge of National Producer Database (PDB), NIPR, Vertafore (Sircon) and state websites
  • Must possess or be able to obtain Florida Health Insurance License #2-15 or 2-40
42

Administrative Services Assistant Resume Examples & Samples

  • Be the outgoing, positive representative of staff and the activities of the organization
  • Cooperatively work with remote peers and support remote Directors and VPs in a multi-time zone environment
  • Greet and direct office visitors, answer main office telephone system, respond to direct requests for information and/or forward messages to appropriate staff. Make sure the office is kept in orderly and clean fashion
  • Provide assistance as needed with research for products and services and product development
  • Collect, compile, format and organize monthly report material
  • Maintain master calendar of meetings and keep VPs’ calendars up to date
  • Booking domestic and international travel and hotel arrangements as needed and file expense reports for VPs. Proactively identify requirements for travel documents such as Visas, invitation letters, etc
  • General office duties such as word processing, spreadsheets, presentations, flow of correspondence, filing, requisition of supplies, faxing, etc
  • Coordinate materials for meetings and training sessions and other activities of the organization
  • Maintain and update databases, organize and manage data on SharePoint sites as needed
  • Assist in preparation of business review materials
  • Provide meeting support as needed (e.g., scheduling conference rooms, coordinating food, logistics, note taking, minutes of meeting)
  • Maintain inventory for office supplies and computer software
  • Receive and distribute all incoming mailing and coordinates outgoing mail, including courier services, postage meter account, and interoffice mail distribution
  • Provide administrative support to staff for copying, faxing and large-scale mailings
  • Maintenance of library and classification and filing of new items
  • Responding to staff requests for administrative support as needed
  • Perform all duties and responsibilities as requested with a sense of team spirit
  • Be able to multi task and prioritize many work items simultaneously
  • Perform purchasing and accounting administrative responsibilities as assigned
43

Administrative Services Resume Examples & Samples

  • Perform receptionist functions, answering incoming calls and directs calls to the appropriate staff person and greeting visitors and clients
  • Distribution and reconciliation of Metro cards
  • Assist service coordinators in securing documentation of milestones
  • Assist supervisors and leadership team with special projects and tasks as assigned
  • Perform accurately all data entry functions in client and MAXIMUS systems
  • Assist internal and external customers in problem in resolution, as needed
  • Understand broad knowledge of departmental and company practices to assist the leadership team and staff while exercising judgement on critical nature of information and confidentiality
  • Prepare weekly internal and external reports
  • Generate letters and other documents, as necessary
  • Perform other duties as may be assigned by leadership
  • GED or HS Diploma is required; Associate's degree from an accredited college or university and one year’s experience preferred
  • One year experience in case management or employment service program
  • Demonstrate initiative, independent judgment, discretion and decision making and effective motivational skills
  • Demonstrate intermediate level knowledge and experience with personal computer and related software applications to include MS Office, PowerPoint and the Internet
  • Excellent organizational, interpersonal, written, listening and verbal communication skills
  • Must be able to perform comfortably in a fast-paced, deadline-oriented work environment with continuous change, as a team member and independently
  • Lotus Notes knowledge preferred
  • Bilingual Spanish speaking preferred
44

Administrative Services Senior Resume Examples & Samples

  • Responsible for assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations
  • Normally receives no instruction on routine work, general instructions on new assignments
  • May exercise independent judgement and initiative in resolving complex and non-recurring problems
  • Provides guidance to and acts as authoritative source for others within same skill set
  • Minimum 1 year general office experience
  • Minimum high school diploma or GED
  • Strong communication (oral and written) skills
  • Proficiency with Microsoft Office Suite (Word, Excel, Access, PowerPoint)
  • Time management and organizational skills
  • Ability to handle multiple tasks and prioritize projects
  • Prior member services experience preferred
  • Bilingual (English/Spanish) preferred
45

Administrative Services Specialist Resume Examples & Samples

  • Professionally interacts with all levels of management, employees and Stewart Capital customers
  • Prepares and distributes all types of correspondence (e.g., letters, memoranda, and essential Wealth Management reports)
  • Assumes responsibility for other administrative duties to include: scheduling appointments, making meeting arrangements, answering phones, maintaining all departmental files, ordering supplies, filing and operating PC equipment to process information and prepare reports
  • Acts as a liaison with Bank marketing to coordinate marketing documents, Advisor Premiums (i.e., notebooks, pens, etc.), signage, business cards, etc
  • Coordinates conference activities of Stewart Capital to include, but not limited to: conference registration, travel arrangements, hotel booking, packing and shipping conference materials
  • Assists in preparation for Stewart Capital and client meetings
  • Takes, prepares and distributes minutes for internal employee meetings
  • Assumes responsibility for processing essential documents to include but not limited to: client contracts, vendor contracts, Investment Policy Statements, etc
  • Calculates incentive payout amounts for Stewart Capital and distributes to appropriate personnel and payroll
  • Responsible for Stewart Capital invoice/billing system including processing and reviewing invoices with managers, presenting completed invoices with appropriate supporting documents to Stewart Capital President, data entry and reporting on expenses to date and maintenance of an expense journal
  • 5-10 years: Specialized experience, specifically with administrative duties
46

Administrative Services Specialist Resume Examples & Samples

  • Assumes other secretarial duties including making meeting arrangements, answering phones, ordering supplies, filing, and setting up appointments
  • Receives, screens, and distributes mail and internal correspondence
  • Operates PC Equipment to process information and prepare reports
  • Shares responsibility of maintaining supply inventories for several departments
  • Handles all credit bureau reporting along with direct disputes for department
  • Scans all loan documentation and other documentation to be imaged
  • Set up and transfer accounts, process loan maintenances, processes payments, orders drive by appraisals, and flood certifications
  • Prepares departmental reports as needed and files 1099 C and 1099A forms
  • Coordinate and reconcile all billing invoices and maintain a complete file for each vendor and /or invoice
  • Prepare repossession packages
47

Administrative Services Specialist Resume Examples & Samples

  • Prepares, types, and sends letters, memos, requisitions, charts, notices, meeting minutes, etc
  • Assist the Department Manager with all vendor management to include maintaining of all necessary vendor agreements and necessary supporting documents, in order to comply with the organizations vendor management program and the business line responsibilities. The responsibility includes processing and reviewing department invoices with product managers, presenting completed invoices with appropriate supporting documents to department manager, data entry reporting on expenses to date and maintenance of an expense journal or tracking log for vendor expense tracking
  • Operates PC equipment with a high or advanced level of proficiency to process information, prepare reports, and maintain spreadsheets or databases necessary to support the Analytics and System Administration teams, as well as the Department Supervisor and Manager
  • Participate in the testing, validation and documentation necessary for department system implementations and change management for the Systems Administration and Analytics teams, as well as data to system data reconcilement
  • Assist Project Management in creating and maintaining all required Project documentation to include Project Plan, Testing and Validation and Procedural Documentation
  • Responsible for assisting System Administrators with daily system maintenance, processing of system reports and audit logs, in order to allow for segregation of duties. Coordinate, distribute and track audit logs delivered to other business lines for review and signoff, to maintain compliance with SOX control requirements
  • Assist Department Manager and Supervisor to coordinate and compile documents and information necessary to complete periodic requests for internal audit, external auditors and Regulatory Agencies
  • 2-5 years: General Experience
48

Administrative Services Specialist Resume Examples & Samples

  • Oversees day to day operation of the mail room including receiving and shipping of packages, distribution of items received, FedEX and UPS invoice reconciliation and maintenance of shipping supplies. Providing general office instructions on mail room procedures
  • Assists with office supply procurement. Manages printing services requirements for all forms, envelopes, and stationery. Provides order assistance and invoice processing.Ensures all corporate standards and guidelines are met
  • Provides administrative services for assigned location.This includes ordering business cards, name badges, and assisting with special office supply orders
  • Maintains invoice database to track and summarize expenses and provides information to departmental managers for budgeting.Also codes and prepares invoices for payment daily
  • Helps access equipment needs for office equipment and responsible for all service contracts on office equipment and arranges service and repair calls. Coordinates requests for service and maintenance with vendors, and internal staff
  • Switchboard backup as needed
  • Other duties as needed or required
  • Years of Related Professional Experience: 2+ Administrative experience
  • Strong computer skills (excel, word)
  • Strong organizational and multitasking skills
49

Administrative Services Director Resume Examples & Samples

  • Develop and implement policies and procedures to ensure effective and efficient management of the agency's physical assets and an array of cross-organizational administrative services
  • Manage the Administrative Services capital and operating budget
  • Be responsible for the overall content (records) management and public disclosure functions for the agency
  • Manage and administer the agency library functions, forms, and mail services
  • Be responsible for managing all real property, which includes providing related staff services to ensure compliance with federal, state, and local property management statutes and regulations
  • Manage and document energy use by, and greenhouse gas emissions from, agency activities and facilities
  • Serve as the agency's Risk Manager by developing, maintaining and promoting risk management policies, procedures, and practices and conducting internal monitoring of compliance with processes to manage risks
  • Be responsible for Emergency Management and Business Continuity for the agency, representing the Director in statewide/enterprise-wide Emergency Management, Homeland Security, Continuity of Operations and Disaster Recovery forums, including table top exercises
  • Project and contract management oversight
  • Information technology literacy
  • Cultural change leadership
  • Ability to solve problems both analytically and creatively
  • Proficiency using Microsoft Word, Outlook, Excel, and PowerPoint
50

Director, Administrative Services Resume Examples & Samples

  • A Baccalaureate degree
  • A minimum of 10 – 15 years work experience to include 5 years of supervisory experiences, as well as experience in positions of increasing responsibility in the areas of finance, personnel, management, research grant and contracts management
  • Experience in budget management and oversight
  • Knowledge of general accounting principles
  • Knowledge of University policies
  • Ability to anticipate and initiate appropriate action in support of the Chair and department faculty
  • High level of proficiency with Microsoft Word, Excel and PowerPoint
  • Excellent organizational skills and ability to manage multiple priorities
  • Excellent record of maintaining positive interpersonal relationships and in providing effective feedback, guidance, and mentorship to departmental staff to foster effectiveness, morale, and engagement
  • Ability to handle sensitive and confidential matters with discretion and tact
  • Demonstrated attention to detail and proactive work style
  • Ability to learn and teach technological and analytical tools for business purposes
51

Administrative Services Director Resume Examples & Samples

  • Minimum of seven years of progressive, direct related work experience in multiple functional areas within a higher education/academic health care/large research institution setting
  • Advanced knowledge of the organization's processes, protocols and procedures
  • Knowledge of common organization-specific and other computer application programs
  • Solid knowledge of federal, state and local labor laws as well as principles of compensation
  • Strong interpersonal skills and ability to work effectively across the organization at all levels; ability to interact with a diverse population; demonstrated effectiveness in a leadership role in a matrix organization
  • Advanced skills in short and long range planning, program and project management, facilitation and collaboration
  • Leadership style that emphasizes teamwork, communication, collegiality, flexibility and trust
  • Client services oriented - good listening, critical thinking and analytical skills
  • Advanced ability to coach, facilitate and influence people at all levels
  • Advanced ability to build and maintain relationships with a broad range of staff and members of the community
  • Quantitative analysis and reporting techniques
  • Proven ability to focus on priorities, strategies, and vision
  • Sound strategic-thinking and consulting skills in guiding the organization toward workable strategies and solutions
  • Ability to communicate, both verbally and in writing, complex findings and recommendations in a clear and concise manner
  • Demonstrated ability to initiate administrative improvements to maximize efficiency
  • Demonstrated ability to exercise informed judgment and effective decision making in analyzing, presenting alternative solutions and resolving complex problems
  • Advanced degree in business administration, health administration or related field
  • Significant level of expertise and understanding of UC policies
52

Administrative Services Rep Resume Examples & Samples

  • Preparation of all paper claims requires detailed, robust knowledge of Delta, Commercial, Vision as well as State & Health Plan business clients, client requirements, claim & UM policies and procedures. The preparation of the paper claims includes
  • Identifying specific criteria to determine the correct claim type that accurately identifies the claim ( 8 possible determinations)
  • Assuring that all corresponding documentation is digitized, as received, with each claim
  • Assuring that all radiographs and orthodontic models are assigned a bar code matching the exact claim that those items must be associated with once loaded into the processing system
  • Digitizing of all documentation
  • Paper claim scanning requires the user to select the appropriate batch class from a listing of >50 batch classes, which determines the claim load into the correct business unit or work queue within the claims processing system
  • Digitizing all corresponding radiographs / photos and orthodontic models received simultaneously with paper claims to assure complete and diagnostic images are available to assure proper determinations
  • Complaints, Grievances & Appeals – includes a process for specific handling of radiographs or photos
  • Provider Credentialing and Enrollment – daily mail which includes provider contracts, W9’s and change of address information
  • Utilization Review – Case files are digitized to minimize the retention of paper files
  • Vision/ eyeQuest – Paper claims are digitized, eliminating the need to manual entry
  • Processing of claims identified as Urgent or Special Handling which require immediate attention to address the member’s needed services timely
  • Support developed accuracy standards and metrics and maintain all required logs for daily production reporting
  • Ensure Protect Health Information (PHI) is secure when handling and processing documents
  • Team members must have the ability to make sound independent decisions that drive adjudication accuracy
  • Additional support is dedicated daily to the digitizing of documentation received for multiple departments
  • Accept and log AM and PM deliveries from USPS and multiple other couriers throughout each business day. Daily average of 13,000 pieces per day with high volume days exceeding 20,000 pieces of mail
  • Responsible for managing the document retention policy for paper claims, radiographs and study models as well as the timely and appropriate recycling of those items
  • Maintain safe and clean working environment by complying with procedures, rules and regulations
  • Provide recommendations for process improvements within the department and/or enterprise
  • Proficient in basic Outlook, Excel and Word programs
  • Demonstrated evidence of effective written and verbal communication skills
  • 2+ years office work experience preferred
  • Ability to prioritize and organize multiple tasks
  • Ability to remain organized with multiple interruptions in a fast paced environment
  • Ability to work overtime as needed or required
53

Administrative Services Assistant Resume Examples & Samples

  • Maintains a professional, friendly and hospitable presence in all internal and external interactions
  • Dealing with queries or requests from the internal employees, clients, guests and general public
  • Providing general clerical and administrative support to all levels of professionals
  • Scheduling appointments, organizing meetings, maintaining appointment diary either electronically or manually
  • Responsible for maintaining a fun, friendly, and safe environment
  • Respond to guest complaints, questions, information requests and concerns
  • Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees
  • Effectively and calmly interact with angry or emotional guests and employees
  • Preparing letters and documents including receiving, responding and sorting out e-mails and deliveries received
  • Establishes a positive relationship with the existing and potential clients to enhance confidence in our brand
  • Communicates and rectifies existing problems as it relates to the aesthetics and cleanliness of our office, as well as the coordination of visitors, meetings, deliveries and mail flow
  • Professionally administer all incoming calls to ensure phone calls are redirected accordingly
  • When applicable, provides callers company information as well as other information such as company address, directions to the company location, company fax numbers, company website, and other related information
  • Operates a multiple-call telephone console and routes calls to the appropriate person or location with the arena and external corporate office. Calls must be answered within approximately three rings
  • Meets and greets visitors, clients, vendors, job applicants, employees, and others with a high degree of professionalism and courtesy
  • Exercises discretion and interpretive judgment when speaking with sometimes stressful callers
  • Provides general administrative and clerical assistance to the HR team and other departments as needed
  • Maintains a safe and clean front desk area
  • Communicates proactively with supervisor
  • Communicates the applicable elements of visitor protocol, in conjunction with building security at the Dean Street entrance, to ensure compliance with building policies as well a flawless execution of the respective components
  • Coordinates and facilitates to meet the needs of any special guests arriving for executive management
  • Partners with the Administrative Assistant team as well as other assistants within the organization to align best practices and provide a seamless experience for internal and external interactions
  • Receives deliveries and contacts the appropriate individuals
  • Assists with monitoring the allotted time for each of the conference rooms as advised by the schedule provided
  • Ensures conference space is clean, with applicable decorum and video (if necessary), creating a “Best-in Class” environment to facilitate positive relations
  • Confirms locations, attendees and times for internal and external meetings when instructed
  • Establishes protocol for enhancing guest/clients reception upon arrival and for their full experience while doing business at Barclays Center
  • Incorporates the Brooklyn’s Best quality standards and behavioral guidelines into everyday interaction
  • Assists with upkeep and organization of the executive office storage room
  • Coordinates and facilitates the visitation process to meet the needs of any special guests/clients arriving for meetings with executive management
  • Assists with mass new hire orientations including the I-9 verification process, mass hire file submission, and auditing that the new hire paperwork has been properly completed
  • Works in coordination with Human Resources staff to ensure processes are efficient, effective and easily understood
  • Analyzes internal processes, and recommends and implements procedural or policy changes to improve operations
  • Participates in team meetings with all members of Administrative Assistants team
  • Assists and contributes to various projects and initiatives driven by HR team
  • Maintain company confidentiality and proprietary information
  • Maintain cleanliness of general office area and work space
  • Complete all assigned tasks within the guidelines & deadlines set by the Office Manager
  • Stock kitchen pantry in the executive office, administrative offices, and employee break room
  • Follow all operating policies and procedures at all times
  • Work in conjunction with Office Manager to maintain par stock areas of all office supplies
  • Must be technically proficient with MS Office (Outlook, Word, Excel and PowerPoint)
  • Must have excellent written and oral skills
  • Must possess strong communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills
  • Must have strong time management, organizational and team work skills
  • Must possess a strong ability to manage one’s own time, as well as others’ time to ensure that assignments are tracked and accomplished
  • Ability to memorize, recollect, and quickly retrieve relevant information
  • Performing a variety of duties, without the loss of efficiency or composure
  • Must be self-directed, self-motivated and able to work independently
  • Must be able to maintain a professional appearance, set an example to employees and follow the Company dress policy
  • Must be able to maintain a proficient level of building knowledge with regards to trends and updates with the purpose of adding value to the organization, developing policy and ensuring compliance
  • Must have good decision-making and problem-solving capabilities in order to work through complex issues and meet deadlines
  • Must be able to identify problems, their sources and their potential solutions while continuing to successfully conduct day-to-day operations without interruption
  • Must have an interest and ability to serve others as one of the primary functions of their job
  • Must be a flexible and reliable team player, both within the HR department and within company as a whole
  • Must be able to confidentially handle sensitive information, including event-related information, personnel information, and potential work issues
  • One (1) year prior administrative support experience, preferably in a sports/entertainment venue environment
  • Reliable, punctual, and regular in attendance with exceptional communication skills
  • Must have reliable transportation to and from Barclay's Center for scheduled shifts. Parking will not be provided
  • Working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)
  • Must have the ability to read, write and understand English in a working environment
  • Exhibit a courteous, outgoing personality
  • Ability to take direction well and work well with others
  • Submit to a pre-employment background check, and post-offer drug screening test
  • Must maintain a neat, well-groomed appearance that conveys professionalism at all times
  • No visible tattoos, facial piercings, unnatural hair colors (i.e. blue, pink, etc.)
  • Must be available to work at least three days and evening events per week; including all events on Fridays, Saturdays, Sundays and Holidays
  • The ability to demonstrate dependability and reliability by being punctual, working assigned and varying shifts and completing responsibilities in a timely manner are required
54

Administrative Services Specialist Resume Examples & Samples

  • Professionally interacts with all levels of management, employees, and Commercial Banking customers who call the bank on a daily basis
  • Prepares types, and sends letters, memos, requisitions, charts, notices, and various other correspondences
  • Daily processing of detailed wire transfers, advances, and on-line transfers
  • Assists commercial bankers with loan closings and fundings
  • Assists customers in resolving any issues with loan and deposit accounts
  • Back-up for other administrative personnel within department
  • Maintains the Commercial Banking Procedure Manual
  • Maintains and updates the Commercial Banking Home Page on the Intranet
  • Provides consistent, superior quality customer service to both internal and external customers that meets or exceeds S&T Bank’s standards
  • Maintains a good working relationship with bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization
  • Performs special projects and additional duties as required
  • 1-2 years: General and Specialized experience
55

Administrative Services Specialist Resume Examples & Samples

  • Performs various administrative duties among the Loan Documentation Department
  • Reports monthly tracking of all vendor charges. Maintains spreadsheet to track all orders
  • Responsible for maintaining bi-monthly file retention and maintains log
  • Weekly scanning of policy exceptions into Optima
  • Responsible to update the PA State Recorder of Deeds on an annual basis
  • Documents loans as assigned, as needed
  • Orders and maintains departmental supplies
  • Responsible for Loan Documentation department billing
  • Prepares and sends letters memos, requisitions, and notices. Assumes other secretarial duties to include making meeting arrangements, answering phones, ordering supplies, filing and setting up appointments
  • Possesses a proficient knowledge of Microsoft Word, Excel, and Optima . Operates PC equipment of B2B, FIS, and Laser Pro as needed to process information, prepare reports, and perform research
  • Covers Nth 5th Street front desk in rotation with other building departments
  • Performs additional non-exempt duties as required
  • 1-2 years: General and specialized administrative experience
56

Administrative Services Assistant Resume Examples & Samples

  • Answers questions and provides information/referral (by phone, email, and in person) for current and prospective students, parents, faculty, and campus departments
  • Manage calendars and routine office processes such as preparing and distributing mail, faxing, copying materials, filing, data entry, file management and scanning/uploading documents
  • Supports for exam coordination and administration by data entering exam information, sending reminders to faculty or students regarding upcoming exams, receiving exams and preparing them for administration, managing return of exams to faculty upon completion, and proctoring exams
  • Assists with production of alternate format textbooks through editing Word Documents and PDFs
  • Provides administrative support to special projects as needed
  • May supervise or oversee the work of student employees
  • Provides customer service to internal and external customers. Responds to routine inquiries, directing more complex inquiries to appropriate individuals
  • Takes messages, greets, and directs others to appropriate person(s) for assistance
  • Schedules meetings, events, and classrooms. Assists with routine travel arrangements and special events
  • Prepares routine typing or data entry
  • Updates and processes routine documents
  • Sorts, distributes, and circulates mail
  • Orders routine supplies. Maintains department files and databases
  • Provides routine posting of financial records, including payroll