Salon Coordinator Job Description

Salon Coordinator Job Description

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Salon coordinator provides technical know-how to improve and optimize our web analytics tools.

Salon Coordinator Duties & Responsibilities

To write an effective salon coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included salon coordinator job description templates that you can modify and use.

Sample responsibilities for this position include:

Receive online requests from SSC
Verify the salon purchases and/or loyalty program payment for class
Forward request to Brand for scheduling or schedule directly with Educator
Once class is booked, enter into system and notify the SSC and SDM of the booking
Re-confirm with salon
Acknowledging the client within sixty seconds of client’s entering into the salon
Answering telephone within three rings, with a smile, stating name and salon location
Listening for a reply before placing the client on hold
Efficiently handles scheduling, canceling, and re-scheduling of client appointments
Handling POS transactions timely and efficiently

Salon Coordinator Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Salon Coordinator

Typically a job would require a certain level of education.

Employers hiring for the salon coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Cosmetology, General Education

Skills for Salon Coordinator

Desired skills for salon coordinator include:

Web analytics tools

Desired experience for salon coordinator includes:

Emphasizing pre-bookings during client checkout
Meeting or exceeding retail sales goals
Meeting or exceeding retail sales per hour (SPH) goals
Suggesting retail products to all clients
Up-selling and suggesting larger quantities, promotional deals, and additional services to clients
Ability to cross-sell services to other areas of the salon

Salon Coordinator Examples

1

Salon Coordinator Job Description

Job Description Example
Our company is growing rapidly and is hiring for a salon coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for salon coordinator
  • Exhibiting good communication skills when dealing with a difficult or corrective service situation
  • Overcoming booking mistakes or corrective work
  • Ensuring that refunds and re-do’s are handled in a professional and friendly manner
  • Ongoing personal continuing education on products, services, and current issues relating to the industry
  • Promoting business outside of the salon
  • Adjusting schedule to meet client needs
  • Ensuring that the reception area and salon meet and exceed State Board Regulations
  • Maintaining a clean and organized reception area
  • Effectively organizing time and resources to meet sales goals
  • Being open to change and taking calculated risks to improve business
Qualifications for salon coordinator
  • Communication with Salon Management regarding issues and needs
  • Meeting salon guidelines for attendance and tardiness
  • Maintaining an updated professional appearance and meets the salon dress code
  • Respond promptly and positively to patients, families and all others in a respectful, courteous and confidential manner
  • Provide an exceptional guest service, demonstrate an understanding of family needs, provide quality consultations and perform services requested in a competent, efficient and professional manner
  • Outgoing, have a pleasant attitude and get along well with children of all ages and abilities
2

Salon Coordinator Job Description

Job Description Example
Our growing company is looking to fill the role of salon coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for salon coordinator
  • Ability to take and follow direction from clinical staff regarding patient restrictions
  • Design, develop and maintain salon services schedules
  • Recruit, orient and onboard, train and supervise salon services volunteers
  • Design and develop new salon services aimed at growing the program at the hospital
  • Flexible and respectful in working with diverse patients, families and staff
  • Must be a PA licensed cosmetologist
  • Pre-booking guests
  • Working with the salons agreed at under £6k spend per annum, you will be responsible for
  • Deliver against sales plan and annual sales target within your defined accounts with support from the Salon Development Partners
  • Demonstrate an understanding of how the Aveda salon business works, their current position and future aspirations and how Aveda can partner with them to benefit both parties
Qualifications for salon coordinator
  • Create, develop and manage relationships remotely with assigned Aveda salons
  • Make a valuable contribution to the development of account plans to maximise sales
  • Work with Marketing to ensure accounts are representing Aveda correctly
  • Promote Aveda predominantly using the remote distribution method
  • Sell in new launches and focused events
  • Stock management levels within the sales
3

Salon Coordinator Job Description

Job Description Example
Our growing company is looking for a salon coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for salon coordinator
  • Receive enquiries from Aveda UK incoming call line and hand over to Regional Manager
  • Responsible for analysing account basis data from the Business Analyst & Salon Support Executive
  • Monthly SDP accompany visit
  • Expected travel to London office when required
  • Annual/Bi annual visits to Accounts
  • Assist sales associates with all aspects of business
  • Demonstrate timely follow up and follow through skills with customers’ requests
  • Maintain associates' schedules - manage coverage issues and schedule changes 
  • Ensure proper floor coverage in partnership with management
  • Collect and maintain the e-commerce platform with product details, photography and cross & upselling products
Qualifications for salon coordinator
  • Adapts communication style to the individual needs of each Aveda salon
  • Outstanding customer service skills and confident telephone manner
  • Good keyboard skills and computer literacy are necessary along with a high level of accuracy
  • Be an excellent brand ambassador!
  • Prior experience in a luxury environment
  • Must be able to work a full time schedule, including evenings, weekends and some holidays
4

Salon Coordinator Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of salon coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for salon coordinator
  • Responsible for testing homepage, website banners, product and content pages ensuring performance
  • Responsible for managing, creating and testing promotions across the local websites
  • Ensure timely creation of promotion specific sku codes
  • Collect and maintaining the digital assets such as brand videos, beauty visuals, social media concepts for the Hybris Platform
  • Responsible for coordinating the translation, pre-publishing and validation of local country content
  • Managing and maintaining Web Analytics by providing the relevant data
  • Supporting Strategic Sales in analysis of data and identifying key learnings and recommending coherent tactics and actions
  • First Level support for digital Sales Tools
  • Maintains client files in order to communicate effectively
  • Maintains inventory and works with Center manager to place orders
Qualifications for salon coordinator
  • Must have 2-3 years of experience as either a Lead Stock Associate or Operations Coordinator preferably in retail
  • Support Operations Manager with daily department responsibilities
  • Oversee the shoe stock team on both floors
  • Train new hire stock associates
  • Execute markdowns along with sale set up and break down
  • Maintain stock room standards on all floors
5

Salon Coordinator Job Description

Job Description Example
Our growing company is looking to fill the role of salon coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for salon coordinator
  • Provide accurate and consistent information to clients about available services
  • Conducts consultations with clients, performs wig consultations, fitting and sales
  • Conducts consultations with clients for hair toppers
  • Performs head shave
  • Provides wig wash and style services
  • Identify and work toward service efficiencies
  • Approaches work in a service driven, quality focused, and cost-efficient manner
  • Initiates and maintains collegial relationships within and outside of the CMTBCRC
  • Suggesting retail products to all clients, upselling/suggesting larger quantities, promotions and additional services
Qualifications for salon coordinator
  • Successfully completed vocational Education ideally in Digital related areas
  • Experience in working in a digital trading environment, with hands on experience of trading an Online e-commerce Shop using and enterprise eCommerce platform, preferably Hybris Commerce
  • Able to analyze and interpret large amounts of data
  • Greeting clients, checking them in and out
  • Cleaning of the salon, disinfect tables, chairs and tools after each use
  • Doing daily salon upkeep of filling products, and making sure it’s presentable and clean at all times

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