Key Account Coordinator Job Description

Key Account Coordinator Job Description

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Key account coordinator provides high-level word processing using Microsoft Office products.

Key Account Coordinator Duties & Responsibilities

To write an effective key account coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included key account coordinator job description templates that you can modify and use.

Sample responsibilities for this position include:

Gather competitive intelligence and analyze relevant marketing data
Analysing, monitoring and reporting on key account data
Providing administrative support to the Key Account department, including facilitation of payments and tracking of trading term procedures
Establishing effective dashboards to monitor key account performance
Maintain approved literature grid or broker-dealer and insurance partners follow firm submittal process
Document All contacts and efforts with customers processes and practices for addressing the particular needs of their companies
Daily contact point for customer
Customer relationship management --responding to Fleet Management Companies and key large fleet accounts operational concerns
Vehicle order and project management -- proactive monitoring of key accounts to ensure vehicle orders progress through production, logistics and delivery to meet customer expectations and contractual obligations
Ensure appropriate billing and application of incentives and invoicing

Key Account Coordinator Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Key Account Coordinator

Typically a job would require a certain level of education.

Employers hiring for the key account coordinator job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Business, Marketing, Education, Associates, Management, Finance, Business/Management, Engineering, Communications, Advertising

Skills for Key Account Coordinator

Desired skills for key account coordinator include:

Order processing
Entire order cycle and have the ability to identify any gaps
Microsoft Office suite of products
Microsoft products
Particularly Excel
Process improvements
Industry trends
Microsoft Excel
Semiconductor market and production processes
Word

Desired experience for key account coordinator includes:

Bachelor degree or proven knowledge on Bachelor level
5 years’ experience in a client focused organisation in an all-round customer service role
Excellent ability to adept different sort of software systems
Excellent English and Swedish language skills (written as spoken), additional Danish language is advantageous
Inside Sales and/or Customer Service experience preferred
Wireless Industry experience (at least one year) preferred

Key Account Coordinator Examples

1

Key Account Coordinator Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of key account coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for key account coordinator
  • Manage timely and accurate order entry for all wholesale accounts across multiple systems
  • Build meaningful relationships with our restaurant owners, general managers, and front of house staff
  • Provide excellent customer service and support for restaurant partners
  • Coordinate with marketing team on promotions and stunts
  • Make sure our restaurant partners have the best possible experience on our platform by identifying process gaps and opportunities as related to restaurant account management, and then developing processes to address these challenges, thus
  • Nurturing existing customer relationship(s) to ensure the company retains and grows the account(s)
  • Continuously searching for new customers who fit within the defined scope of the company in order to increase sales and profits
  • Clearly understanding customers' strategies, business plans, buying behaviours and needs
  • Advising Operations of forecast workloads, so that they are able to react to market trends in a timely and efficient manner
  • Ensuring that the company is adequately resourced to expedite forecast workloads in a timely fashion, within the confines of agreed annual budgets
Qualifications for key account coordinator
  • Must have the ability to lift and move items up to 15 pounds
  • Product Application experience (at least one year) preferred
  • 2+ years of customer relations, finance, distribution or other related automotive experience including operational support with a sales focus
  • Bachelor's degree in Business, Finance or a related field of study
  • Excels in building positive working relationships
  • Strong customer service skills in negotiations and conflict management skills
2

Key Account Coordinator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of key account coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for key account coordinator
  • Ensuring that company processes, systems and tools are used properly and consistently
  • Support our Key Account Executives to process advertising requests, receive ad materials, check for correct rates on insertion orders & proper production specifications and schedule advertisements
  • Work closely with sales in securing new & existing business by having local, key account & market knowledge as needed
  • Quote rates, have a deep understanding of rate structures, & provide basic descriptions of advertising product features & benefits to new & existing advertisers at the direction of the sales Execs and Manager
  • Gather research & related data for the purpose of putting together sales proposals & basic presentations
  • Ensure compliance with export regulations
  • Strengthen relationships with existing house account
  • Penetrate organizational structure for house account and develop relationships at all levels
  • Support Key Account Managers in leading the global business client relationships across all lines of business and geographies
  • Assists in preparing marketing packs and briefing documentation for high level meetings (HLM)
Qualifications for key account coordinator
  • Flexible to changing work demands
  • Ability to problem solve and communicate effectively
  • Interest in current fashion trends and international fashion business
  • Previous fashion experience preferred
  • Create insights for your service sales colleagues through data analysis on Key Accounts (primarily in Excel)
  • Responsible for the Global Service KAM dashboard , make sure all data is updated
3

Key Account Coordinator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of key account coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for key account coordinator
  • Support the Key Account Managers in steering and coordinating client XFT community
  • Prepare communication for external and internal purposes in collaboration with the Key Account Managers
  • Analytics of client portfolios for L&H (QT, TM, RIC, etc), including coordination with Finance and other data providers
  • Provide reports as requested by the Client Executive and Key Account Managers
  • Deputize Key Account Managers on defined tasks
  • Support the NPS survey and other instruments including preparation of distribution lists, interpretation of results and development of improvement plans with the client team
  • Address ad-hoc client, industry and market requests
  • Monitor and support quotations
  • Ensure collaboration with other Division Globals client teams, KAC community and other markets and functional units
  • Will be responsible for providing key contractual and commercial support in preparing and handling negotiations and interactions with the customer
Qualifications for key account coordinator
  • Advanced PC skills including Microsoft Office Suite with heavy emphasis on Excel
  • Develop customer challenger pitches and presentations based on intel and competitor analysis
  • Responsible for maintaining and developing the SharePoint site and manage user access
  • Support in executing and coordinating sales force development training in regions
  • Challenge assumptions and bring key insights based on facts and data
  • Ad hoc support for Service KAMs in data updates and maintenance
4

Key Account Coordinator Job Description

Job Description Example
Our innovative and growing company is hiring for a key account coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for key account coordinator
  • Interacts directly with the customer regularly to understand constantly changing requirements to meet on time capital tool deliveries
  • Be responsible for tracking and maintaining contractual tender dates based on both practices
  • Will be required to manage and lead implementation of company directed or customer requested projects and programs that incorporate process improvement as it pertains to contractual requirements and relationship with the factory and roll out to the customer
  • Works with HHT, Account Team, and the customer to perform an integral role in properly tracking, monitoring and ensuring that all basic protocols are in place and requirements are met for hardware and software delivery
  • Meet with the team at KSD, Tokyo, and our customer to ensure that the appropriate PO’s (internal and external), Agreements (Evaluation), and lead times are documented and agreed upon prior to HW and SW delivery
  • Research and benchmark semiconductor equipment market information/data, tool configuration, technical function or pricing to understand HHT’s/HTA’s strengths or weaknesses and determine different strategies to address noted deficiencies
  • Works with the account team members HHT to create, summarize, document value propositions and incorporate technical/commercial supporting details in excel/PowerPoint as necessary for the customer
  • Assist the Manager/Senior Manager with creating presentations, spreadsheets, or pricing material that are shared internally, and externally with the customer
  • Shows strong communication skills and written skills in interacting with Manager/Senior Manager/Director within HTA
  • Shows strong communication skill in interacting with customer, and factory counterparts
Qualifications for key account coordinator
  • Coordinate and secure outstanding commercial copy, and coordinate client commercial approvals
  • Generate and distribute daily, weekly and monthly reports
  • Bachelor Degree in Business Administration, Economics, Finance or any other related degree
  • 1 to 3 years of work experience in a large industrial company or a consulting firm in an international context- Experience working in an Energy company will be considered a plus
  • Commercial attitude is a must
  • A team player and high performing individual
5

Key Account Coordinator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of key account coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for key account coordinator
  • Responds to customer inquiries quickly and courteously via phone, email or chat, as needed
  • Works closely with the Team Leader and/or Manager to ensure proper customer service is being delivered
  • Other duties as assigned by the Team Leader and/or Manager
  • Prepare quotations and feedback to customers within 1 working day
  • Respond to enquiries within 1 working day
  • Generate reports and perform special ad hoc projects /RFQ as per Sales instructions before the deadline
  • Prepare the report before deadline
  • Maintain Sales services level to current customers
  • Assist the Account Managers in the definition and implementation of the key account strategy across digital platforms
  • Prepare business performance reports by account on a weekly basis assisting Account Managers in the analysis of the business
Qualifications for key account coordinator
  • 4-6 years of advertising / media planning experience - multi-channel media experience preferred
  • Superior communicative, quantitative and qualitative analytical skill
  • Previous Salesforce experience preferred
  • Map, document and centralize processes and best practices
  • Audit and analyze processes to find improvement areas and efficiency opportunities
  • Regularly contribute to the Operations team through various projects, experiments and innovation

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