Global Key Account Manager Job Description

Global Key Account Manager Job Description

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Global key account manager provides clear guidelines and directions for Distributor and controls their operations to always align with the Key Account strategy and company objective.

Global Key Account Manager Duties & Responsibilities

To write an effective global key account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included global key account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Lead a virtual team of Account Managers, representing all principle key account locations globally, to drive profitable growth across all relevant Local Business Units (LBUs)
Establish « Roadmaps » per Global Product Group (GPG) (Robot and Applications R&A, Robot Systems RS & Customer Service CS) for the Key Account and use to establish a 5 year Strategic Plan
Create a detailed Global Account Plan and implement a Tracking System to chart progress at GPG (R&A, RS & CS), and LBU and BU level
Be the “Global Face of DMRO” towards the Key Account with the principle account “decision makers” at both the executive office and principle factory locations
Coordinate and manage the whole sales process for key accounts, ensure to achieve revenue and margin target with risk management sense
Solves a range of straightforward problems through business knowledge and technical experience
Establish good communication and maintain good cooperation with all level of key customers
Develop business opportunities within the designated market and take measures to increase the company’s market share
Coordinate with global Marketing, R&D and technical support engineers to provide good service to the customers
Manage working capital with Global Supply Chain, provide good service to the customers for on-time delivery

Global Key Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Global Key Account Manager

Typically a job would require a certain level of education.

Employers hiring for the global key account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Technical, Chemistry, MBA, Marketing, Technology, Management, Business/Administration, Science

Skills for Global Key Account Manager

Desired skills for global key account manager include:

Business climate
Customer preferences
Global commerce and logistics
Industrial automation for the F&B and packaging industry
Needs and future trends to develop and roll out the commercial strategy
Robotics
Channel and access to key customers
Company pricing guidelines for key accounts and regions
Current UK consumer market issues
Customer daily operations & challenges to identify opportunities to grow the account

Desired experience for global key account manager includes:

Provide accurate sales forecasts with Global Finance to support business planning
Monitors budget and expenditures
Negotiate with international accounts for international contracts & projects sales at own location
Manage the entire Global Foundries business worldwide
Work closely with global colleagues supporting Global Foundries sites to ensure consistent messaging and management of the existing business and coordinating new business opportunities
Establish the annual Global Foundries revenue budget and lead the internal teams to achieve the revenue target

Global Key Account Manager Examples

1

Global Key Account Manager Job Description

Job Description Example
Our company is looking to fill the role of global key account manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global key account manager
  • Coordinate with quality and supply chain to ensure optimal service and uninterrupted product supply to Global Foundries
  • Provide accurate monthly sales forecasts to support business planning and efficient operations
  • Manage and lead problem/issue resolution at Global Foundries through internal coordination and communication
  • Develop and expand high level management contacts to expand the existing business relationship
  • Manage the Samsung Austin (SAS) business in support of the Samsung-GF process relationship (forecast, technical and quality support as needed, etc)
  • Manage the IBM sites in NY as needed for new process development opportunities
  • Monitor budgets and expenditures
  • Establish a network of global accounts and manage the accounts through a network of regional sales and service managers
  • Coordinate the involvement of company personnel (functions), including engineering, product management, sales, service, and management resources, in order to meet account performance objectives and customers’ expectations
  • Meet assigned targets for Orders, Sales, Cash, and Margin, strategic account objectives
Qualifications for global key account manager
  • Minimum of 10 years Semiconductor industry experience required
  • Good leadership, interpersonal, and communications skills
  • Good computer skills required (Word, Powerpoint, Excel, etc)
  • Knowledge/experience working with different cultures and time zones (Europe, Asia)
  • Degree in Engineering, Business, or related disciplines
  • Ability to interact successfully with external and internal stakeholders and “lead by influence” in a multi-cultural and multi-layered business environment
2

Global Key Account Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of global key account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for global key account manager
  • Develop key account strategies for end users in the region, develop influencer maps, own relationships, identify share of wallet and set targets, monitor account progress and provide constant feedback to factory for corrective action plans if necessary
  • Lead any account driven tenders, proposal, through the preparation, submission, tracking, booking and closing of quotations and proposals
  • Be responsible for all DP customer growth, satisfaction (NPS), for all assigned accounts
  • Develop Market strategy for Inks sector including the innovation strategy, 4Ps, identification of un-met market needs and business opportunities, and new business development
  • Develop regional intelligence regarding the Key Account
  • Establishes productive, professional relationships with key personnel in assigned Global Chain accounts
  • Ability to identify chain partner key objectives and major pain points and to build an adapted value proposition leveraging existing & new products, services & solutions developed at B.com, while making sure this results in a positive financial contribution
  • Ability to animate and engage a global accounts community bringing together, keeping informed, aligining & steering all regional & national KAMs working on the same account in their respective geographical areas
  • Create in depth Key Account profiles that show understanding of the complexity of the Account
  • Train, consult, monitor, support internal and external stakeholders in handling the Key Accounts in order to optimize their performance
Qualifications for global key account manager
  • Notable business orientation, hands-on attitude, and personal commitment to set and achieve targets
  • Availability for extensive international travel
  • Bachelor’s degree in Chemistry, Chemical Engineering or scientific major required
  • Minimum of 5 years professional sales or customer interfacing roles in the Paints & Coatings market selling additives or related products
  • Ability to think strategically, see the big picture and execute tactically
  • Understand the market dynamics and economic drivers for the Inks, and Paints and Coatings market
3

Global Key Account Manager Job Description

Job Description Example
Our growing company is hiring for a global key account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for global key account manager
  • Prepare account SOP’s, train the global network in them and monitor activity to ensure SOP compliance
  • Being MSD’s primary contact for key accounts
  • Identifying customer needs, creating business opportunities and customer solutions that promote the health of the patient, the health care and MSD business
  • Achieving / exceed sales targets and agreed KPIs for business priorities within MSDs whole portfolio
  • Be able to discover new business opportunities by understanding the existing customers’ needs and proposing ways to meet them, finding new customers
  • Be in close contact and collaborate with the company’s experts in the areas of Product and Process Development, Planning, Production Regulatory and Quality Assurance
  • Sales & Marketing Director
  • QA Director
  • Production, Planning and Logistics
  • Project Manager in Product and Process Development Department
Qualifications for global key account manager
  • Ability to travel 50% or potentially more
  • Develop and execute strategic business plans and account strategies at a global level at assigned Global Accounts
  • Serve as the primary TESS point of contact within assigned Global Account corporate entities, design centers
  • Collaborate and support regional AMs and FAEs, Engineering, Product Management, etc to identify new opportunities and execute the strategy at assigned accounts
  • Drive existing opportunities/projects to closure either directly or via collaboration with regions or functions
  • Establish/enhance relationships with TESS regional and functional partners
4

Global Key Account Manager Job Description

Job Description Example
Our company is hiring for a global key account manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global key account manager
  • Owning the global supply contract and keeping track of all contractual obligations, you are accountable for the regular legal and commercial international frame agreement negotiations
  • Build a best in class content creation & advice driven online merchandising of brands
  • Support daily eTail responsibilities
  • Promotional planning and execution, including managing a budget and P&L
  • Support daily customer centric responsibilities
  • Monitor performance and optimise to drive incremental sales and work with supply chain to achieve operational efficiency
  • Identify and lead Amazon expansion opportunities at a local and global level
  • Successfully manage Amazon touchpoints and lead business reviews
  • Identify and lead eBay expansion opportunities at a local and global level
  • Successfully manage eBay touchpoints and lead business reviews
Qualifications for global key account manager
  • Promote the entire TESS portfolio to assigned Global Accounts
  • Understand key customer and market trends and articulate to key TESS partners to ensure alignment with product roadmaps, manufacturing roadmaps
  • Manage profitability of assigned Global Accounts
  • Ensuring revenue and pipeline budgets for assigned Global Accounts are achieved
  • Collaborate with regions to improve forecast accuracy
  • 5-10 years of sales management or sales experience
5

Global Key Account Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of global key account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global key account manager
  • Account plans - Develops account plans for own portfolio of customers
  • Sales contracts and follow up -Prepares and maintains sales contracts
  • Relationship/account management - Build relationships at all levels in the client organization
  • Product launches - Is responsible for new product introductions to existing customers
  • Scanning business opportunities & innovation - Monitors and shares competitive and customer developments, new applications and new product
  • Launching of new/renewal procurement events
  • Sourcing Strategy Source selection criteria and recommendation reviews with client
  • On-boarding of 3PL’s including SOP development
  • SLA and KPI development and management of providers service
  • Ensure Neutrality including providing for communication and escalation for concerns
Qualifications for global key account manager
  • Manage demand creation activity with Marketing and Application Engineer
  • Manage Revenue and Design Win target achievement
  • Create scenario to solve any problem and Coordinate internal resource depend upon created scenario
  • Build up Account Strategy to keep continuous business growth
  • Relationship Management for both customers side and internal
  • Act as the Single Point of Contact for Risk Management and Project Portfolio Management (business + CAPEX projects) for PT for CAPEX Project Portfolio Management for Pharma Technical Development (PTD)

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