Key Holder Job Description

Key Holder Job Description

156 votes for Key Holder
Key holder provides input to the development of new product strategies, support strategies and roadmaps to meet customer requirements.

Key Holder Duties & Responsibilities

To write an effective key holder job description, begin by listing detailed duties, responsibilities and expectations. We have included key holder job description templates that you can modify and use.

Sample responsibilities for this position include:

Assist with the selection, development, and retention of a knowledgeable and engaged sales team
Help train, develop and coach associates on selling skills and behaviors and operational procedures
Responsible to do client development beyond the initial transaction
Assumes the role of Sales Leader as needed
Efficiently perform specialized operational functions, including register functions requiring keys
Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
Follow established policies, practices, and procedures including quality, sanitation, and safety guidelines
Ring customer transactions using the POS system, actively sell add-ons at the cash wrap, and execute the Preferred Customer Program
Of customer service standards are maintained at all times
Continue to develop personal sales techniques

Key Holder Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Key Holder

List any licenses or certifications required by the position: ASE, WAV

Education for Key Holder

Typically a job would require a certain level of education.

Employers hiring for the key holder job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Associates, Fashion, Business, General Education, Communication, Management, Education, Marketing, Graduate, Merchandising

Skills for Key Holder

Desired skills for key holder include:

Company policies and store strategies
POS system and Windows-based computer applications
Corporate strategies & financial information
Influence over product
Store operations
Allowing you to take ownership and pride in the achievements of your store LE CHÂTEAU’s corporate results
Aspects of LE CHÂTEAU’s business development decisions
Merchandises’ features and benefits to maximize the sales opportunity

Desired experience for key holder includes:

Able to work 2 night and weekends and have flexible availability
Must possess strong written and verbal communication in both German and English
Minimum of two year of retail/customer service experience
Availability must be a minimum 20 hours/3 shifts weekly
Available for peak selling times including but not limited to, new lines, inventory, sales promotions, special events and holidays
Extended shifts will be scheduled if a shortage of staffing occurs and/or during peak selling times, which include but are not limited to, new lines, inventory, sales promotions, special events, and holidays

Key Holder Examples


Key Holder Job Description

Job Description Example
Our growing company is hiring for a key holder. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for key holder
  • Stand during an entire shift (other than normal break time)
  • Continuously walk around all areas of the store throughout shift
  • Read written instructions, reports, and other information on paper and computer screens
  • Orally communicate with customers and other team members on consistent basis throughout their shift
  • Input data on computer keyboard and handheld units
  • Use 2-way radios (hear incoming messages and provide verbal response)
Qualifications for key holder
  • Understand and adhere to all of the Company procedures and policies
  • You will receive the higher rate of pay for the hours worked when keyholding, when you are the sole person responsible for the store in Management's absence
  • Support Store Management team with daily tasks and store duties
  • Support the team in building long term Client relationship, leveraging the different clienteling tools
  • Establish a Client-centric mind set in store to ensure the highest level of Client experience and
  • Speak and write English (Spanish a plus)

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