Key Account Manager Job Description

Key Account Manager Job Description

164 votes for Key Account Manager
Key account manager provides oversight and supervision for office procedures, standard workflow processes, referrals and authorizations, registration, billing processes and physician schedules.

Key Account Manager Duties & Responsibilities

To write an effective key account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included key account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Expert in the market and the Ubisoft catalogue
Build a strong partnership and intense working relationships with key account
Maintain local department store business
Supervise cosmetic store project
E-Commerce business expanding
Achieve customer financial goals for Franchise Business Unit by effectively presenting titles and programs, negotiating advertising and merchandising placement, and timely / accurate communication of re-price events on TV, HBO, Kid, DTV, Sports and Special Interest properties
Minimize returns by reviewing promotional forecasts and active title selection to maximize sell-through
Build Budget and Sales Plans by customer in cooperation with HQ
Assist the Finance department with invoice and money collection queries
Implement key account management training if necessary and coordinate the whole process from planning, implementation, review, assess

Key Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Key Account Manager

List any licenses or certifications required by the position: RKAM, CSW, GS1, CEA, CEM, ABO, WSET, LIF, PMI, ABPI

Education for Key Account Manager

Typically a job would require a certain level of education.

Employers hiring for the key account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Marketing, Engineering, Education, Management, Business/Administration, Science, MBA, Technical, Project Management

Skills for Key Account Manager

Desired skills for key account manager include:

Microsoft Office
Competitive product lines
CMS policies and processes
Coding and reimbursement processes
Payor systems
Hospital committee structure
MS Office
P&T process

Desired experience for key account manager includes:

Must have attention to details, strong organizational skills, ability to maintain confidentiality, and problem solve
Must be flexible and have ability to adapt to fast changing marketplace/organization
Must be able to supervise, direct and evaluate administrative and clerical subordinates in performance of their tasks
3+ years E-commerce or web sales experience
3+ years Key Account or National Account Management
Must have the ability to communicate effectively and tactfully with person on all levels, in person and on the telephone

Key Account Manager Examples


Key Account Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of key account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for key account manager
  • Utilize sales tool to manage accounts, maintain call logs and contact info, run reports
  • Partner customer contacts to ensure customers’ needs are met or exceeded
  • Work with the credit department to manage customer debt
  • In conjunction with Sales Manager, facilitate timely and accurate customer quotations
  • To ensure that the annual sales target by Value and Volume for an assigned account is achieved as per the agreed annual targets
  • Ensure that the merchandising objectives, as agreed by the Sales and Brand team in the periodic review meetings for the brand are achieved by proper presentations to accounts and subsequently implemented in – store, by the field team
  • Analyze the Brands Sales trends with each Customer and agree promotional strategy with Trade marketing to ensure that the periodic Volume objectives are met
  • Ensure accurate Sales Forecasting of brands with each account is achieved on a monthly basis
  • Develop and implement innovative and effective trade promotion strategies that help in achieving ambitious targets with each account or Distributor, and creating good visibility for the Companies products with each account or territory
  • Promote, market and sell all engineered woven and coated non-woven fabric offerings
Qualifications for key account manager
  • Exposure to ecommerce/ consumer direct fulfillment & digital distribution platforms
  • 2-3 years of experience in key account management
  • Extensive experience of the marketing and media industry, media agency background as planner or in client-facing role would be great
  • Digital experienced preferred
  • Highly motivated and self-going with an entrepreneurial mindset
  • Hungry to win and passionate to make a difference

Key Account Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of key account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for key account manager
  • To formulate strategies for strengthening assigned accounts and maximizing the company’s potential to establish business partnerships
  • Provide regular reporting for activities/accounts status as per CDK Sales model and guidelines given by manager
  • Participate in Sales Team meetings and engage with the team in problem solving, issue discussion, greater general communication and more transparent operation
  • Pro-actively, be responsible for account management of a portfolio of existing TPIs and customers
  • Be the sales customer focal point for TPIs and for those customers we win through the TPI route to market
  • Ensure that a high level of customer service is achieved and meet our business targets and individual team targets
  • Have a good knowledge and understanding of commercial contracts and products
  • Have the ability to upsell and cross sell
  • Accountable for all performance related aspects pertaining to each of the Damco Key Account customer relationships, including delivery of the Actual CM1 and CRM CM1 Additional Business and Contract Renewal targets, pricing, DSO and ensuring commitments to volumes are met
  • Accountable for ensuring that agreed annualised budgets are translated into monthly and quarterly targets, with associated action plans, performance dashboards, to ensure performance tracking and thus facilitating remedial actions where necessary
Qualifications for key account manager
  • Must have at least 5+ years of Sales/Marketing experience with strong interpersonal experience
  • Commanding knowledge of products
  • Experience in sales, marketing, customer service or technical service position, 5 years at least
  • Prefer in Nonwoven, film, fiber, chemical, machine, and trading business experience
  • Experience with multi-national customers and key accounts
  • A commercial education to degree level

Key Account Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of key account manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for key account manager
  • Achieve or exceed sales goals in an assigned region through the effective selling and marketing of company products to existing and potential new customers within the framework of organizational policies and directives
  • Establish new leads, grow the sales pipeline, and implement strategies to increase short and long term market penetration
  • Plan sales activity based on defined sales process to ensure that region meets or exceeds assigned monthly and/or annual sales goals
  • Analyze customer’s digital business needs and opportunities
  • Study and keep informed on company policies, new technologies, products, competitive activity and other general information as necessary
  • Working closely with the Sales team – providing recommendations for priorities, timetables and manages resources/tasks as it relates to the businesses
  • Provides weekly, monthly, and quarterly projections of revenue and units
  • Demonstrated success working with Global Accounts will be required
  • Become a functional expert in Change Management
  • Create and deliver Global Business Review presentations
Qualifications for key account manager
  • Experience in Export sales from UAE
  • Professional sales experience from the media business
  • Positive, outgoing and good at building loyal relations
  • Good at multitasking and keeping an overview
  • High level of energy, proactive and a natural winning mentality
  • Goal oriented and comfortable with being measured on sales results and sales efforts

Key Account Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of key account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for key account manager
  • Defining the promotional plan of the customer in line with the activities along with the Trade Marketing and customized to the specific needs of the customer
  • Identifying opportunities for efficiency and profitability and overall improvement in the management of categories
  • Developing good relationship with target customer throughout the organization including the top management level
  • Developing the business plans including sales planning/pipelines, daily/weekly activities, and collaborate with all other related functions to meet the assigned target or quota
  • Cross sell and up-sell across the line of businesses
  • Work closely and cohesively with various departments within the organization in the Asia Pacific Region, country teams, and Distributor/Business Partners to achieve the customer satisfaction & company goals
  • Identifying new opportunities, maintain, develop existing and new customers
  • Prepare presentation to the customers and proposals, liaise and attend meetings with clients, business associates and internal company staff of the various business units as required
  • Building customer relationship across all levels
  • Collect the voice of the customer and translate it into WABCO requirements
Qualifications for key account manager
  • Be with good problem solving skills to deliver the best business results for the system
  • Good negotiation skills to development Win-Win partnership with key account to maximize sales & profitability for the system
  • Understanding of the application of technical products
  • Bachelor degree in mechanical or packaging related
  • Minimum 5 years of experience in the packaging industry in sales and marketing role, ideally in primary packaging industry
  • 5-7 years of sales working experience, KA management experiences is must

Key Account Manager Job Description

Job Description Example
Our innovative and growing company is looking for a key account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for key account manager
  • Responsible for implementation of the solution and new opportunities / corridors
  • Manage relationships with all key customer contacts
  • Develop and maintain global pursuit plan for customer
  • Acts as an escalation point for all operational issues
  • Establish and set up KPIs/Reports for sharing with internal and external parties
  • Regular formal reviews with customer
  • Manage outstanding / overdue levels with customer
  • Support customer were required on supply chain improvement projects
  • Identify & drive operational improvements / changes towards service excellence
  • Drives regular Operations Calls with each operational / product team proactively
Qualifications for key account manager
  • Thorough knowledge of key metric levers and how to use them to create increased profitability and sales for both Reebok and its’ retail partners
  • Ability to enhance consumer integration/experience at our retail partners
  • 3 - 6 years of proven record in managing Key Accounts in an FMCG environment
  • Highly confident personality
  • Good Degree in Business, Finance, or any professional disciplines
  • Ability to act as a ‘business owner' and own the growth/profitability of client portfolio

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