Travel Sales Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the travel sales manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

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AM
A Mueller
Ansley
Mueller
882 Dickens Station
Los Angeles
CA
882 Dickens Station
Los Angeles
CA
Experience Experience
12/2014 – present
Phoenix, AZ
Senior Business Travel Sales Manager
Phoenix, AZ
Senior Business Travel Sales Manager
12/2014 – present
Phoenix, AZ
Senior Business Travel Sales Manager
12/2014 – present
  • Educational Assistance
  • Newborn & Adopted Child Leave
  • Sonesta Hotels & Other Outlets Discounts
  • Employee Activities & Events
  • Employee Referral Program
  • Spousal & Domestic Partner Leave
  • Employee Recognition Programs
05/2009 – 09/2014
San Francisco, CA
Franchised Business Travel Sales Manager
San Francisco, CA
Franchised Business Travel Sales Manager
05/2009 – 09/2014
San Francisco, CA
Franchised Business Travel Sales Manager
05/2009 – 09/2014
  • Assist the Director of Sales and Marketing with Budget preparation
  • Manage extended stay guests, project teams, VIP’s, amenities, and reward program point distribution
  • Host the weekly Manager Reception
  • Track account volume production and discuss status with the top customers on a monthly basis
  • Represent the hotel within the community by attending special events
  • Produce content for the monthly e-newsletter to the client base. Share special promotions that the hotel is offering
  • Facilitate special events for existing and prospective accounts
03/2006 – 01/2009
Dallas, TX
Business Travel Sales Manager
Dallas, TX
Business Travel Sales Manager
03/2006 – 01/2009
Dallas, TX
Business Travel Sales Manager
03/2006 – 01/2009
  • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations
  • May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process
  • Develop networking opportunities through active participation in community and professional associations, activities and events
  • Develop existing accounts and conduct quarterly reviews with Travel Managers to ensure accounts are on pace to meet targeted goals
  • Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
  • Prepare weekly reports highlighting market trends, account development and new prospects
  • Performs any other related duties as requested by Director of Sales
Education Education
Bachelor’s Degree in Related Field Prefered
Bachelor’s Degree in Related Field Prefered
University of Washington
Bachelor’s Degree in Related Field Prefered
Skills Skills
  • Thorough knowledge of Delphi; Synxis, basic knowledge of Opera, working knowledge of Hotelligence
  • Well-organized, detail oriented with excellent follow-up
  • Able to multi-task and prioritize multiple projects; i.e. selling multiple properties
  • Delphi / Synxis Knowledge
  • This position generally works Monday to Friday but the ability to work on occasional evenings and weekends is essential
  • Exceptional, dynamic and memorable public speaking skills
  • Ability to work independently (time-management and organization skills)
  • Exceptional negotiation and selling skills
  • Exceptional relationship building skills
  • Results oriented with an emphasis on both individual and team accountabilities
Create a Resume
1

Business Travel Sales Manager Resume Examples & Samples

  • Proven track record of exceeding production goals
  • Must have at least 1 year of BT sales experience, preferably in the downtown market
  • Able to develop sales plans with measurable results and explore networking opportunities
  • Possess excellent written and verbal communication skills,
  • Have a polished and professional demeanor
  • Experience with TravelClick’s Agency 360 platform
2

Business Travel Sales Manager Resume Examples & Samples

  • Attend daily Wyndham Business Review (WBR) meeting
  • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
  • Meet or exceed set goals
  • Maintain and participate in an active sales solicitation program
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections
  • Assist in implementing special promotions relating to direct sales segments, i.e.WynClub parties, sales blitzes, etc
  • Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
  • Meet and greet onsite contacts
  • Develop networking opportunities through active participation in community and professional associations, activities and events
  • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up
  • Entertain clients
  • Handle inquiries as part of Inquiry Day Program
  • Must be able to effectively communicate both verbally and written with all level of employees and guests in Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
  • Participate in M.O.D. coverage as required
  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, which include wearing nametags
  • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
  • Perform other duties as requested by management
3

Individual Business Travel Sales Manager Resume Examples & Samples

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
  • Performs other duties required to provide the service brand behavior and genuine hospitality
4

Business Travel Sales Manager Resume Examples & Samples

  • Consistently offer professional, friendly and engaging service
  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
  • Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
  • Prepare weekly, monthly, quarterly and annual reports, as required
  • Computer literate in Microsoft Window applications andor relevant computer applications required
  • Excellent communication skills, both written and verbal required
  • Highly responsible & reliable
5

Business Travel Sales Manager Resume Examples & Samples

  • Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
  • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings
  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments
  • Interact with outside contacts
  • Guests – to ensure their total satisfaction
  • Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business
  • Other contacts as needed (Professional organizations, community groups)
6

Senior Business Travel Sales Manager Resume Examples & Samples

  • Develop new and existing accounts to achieve budgeted transient sales revenue and profitability. Prospect, research and solicit new accounts
  • Prepare correspondence to customers, internal booking reports and file maintenance
  • Demonstrate your professional presentation skills at Industry Trade Shows, Sales calls and Networking functions
  • Maintain “top of mind” awareness with key account contacts, sales calls, networking, entertainment, etc
  • Meet monthly booking goals, as indicated by the Annual Business Plan and Budget
  • Communicate all account information to the appropriate departments via hotel database/systems
  • Provide exceptional customer service through relationship development, strategizing account development and creating quarterly plans that fully exhibit commitment and creativity to exceed customer expectations
  • Sell the Hotel aggressively, utilizing a solution based approach to securing business in a way that delivers positively against customer and account needs
  • Maintain a working knowledge and awareness of the competition in current and changing conditions
  • Support and implement the specific Transient Sales actions outlined in the Annual Business & Marketing Plans to maintain the corporate direction
  • Responsible for maintaining the integrity of Sales records and reports including the Delphi database, Account files and Sales Forecast
  • Actively participate in Revenue Strategy/Forecast meetings with Revenue Manager and other members of the leadership team
  • Participate in team brainstorming sessions, Hotel staff meetings and client events as required for specific business situation, or as requested by Director of Sales & Marketing or General Manager
  • Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development
  • Promote the Hotel through regular industry involvement and exposure at local and/or national events
  • Maintain positive employee relations in a supportive, team-oriented environment
  • Actively support the development, training, mentoring of associates and accept such responsibilities as assigned by the Director of Sales & Marketing or General Manager
  • Perform special projects or duties as requested by Director of Sales & Marketing
  • Health Benefits (Health & Dental Insurance)
  • Paid Holidays
  • Sick Days
  • Educational Assistance
  • Employee Recognition Programs
  • Spousal & Domestic Partner Leave
  • Short Term Disability
  • Direct Deposit
  • Employee Activities & Events
7

Business Travel Sales Manager Resume Examples & Samples

  • Outside Sales Calls and Presentations to the travel agency community in key target and feeder cities
  • Development of account relationships with industry programs to determine a path for inclusion and retention
  • Maintaining alliances and relationships with various partnerships
  • Position requires sales mission travel
  • Position requires attendance at the industry functions
  • Position requires close contact and collaboration with internal departments
  • Position requires participation in, and understanding of systems, marketing initiatives and tools
  • College graduate or equivalent industry experience
  • 2 years’ experience as a sales manager within the Sales & Marketing department, preferably in a boutique lifestyle property
  • Excellent written and verbal communication skills and the ability to utilize them effectively in English with guests, peers and associates
  • Ability to work under stressful conditions and balance multiple commitments simultaneously
  • Strong customer service aptitude
  • Familiarity with all operational areas of the resorts
8

Business Travel Sales Manager Resume Examples & Samples

  • Consistently offers professional, engaging and friendly service
  • Responsible for establishing the presence and enhancing the image of The Fairmont Newport Beach & Fairmont Hotels & Resorts in all Individual Travel market segments
  • Research, identify, target and solidify relationships with new and existing Local and Global Corporate, Consortia & Wholesale accounts, producing room nights in Newport Beach, CA
  • Conduct weekly sales calls to existing Corporate, Volume and Consortia accounts as well as uncover new business
  • Conduct monthly sales trips to top producing US feeder cities to achieve annual revenue goals
  • Handle account details so that all pertinent aspects of solicitation and closing are completed and documented
  • Travel to conduct outside calls and promote the hotel
  • Four-year college degree in related field prefered
  • Thorough knowledge and understanding of Business Travel Sales with four (2) years of hotel sales experience
  • Ability to meet deadlines, be flexible work under pressure, and organized
  • Strong prospecting and negotiating skills required
  • Superb communication skills required
  • Professional Sales and presentation skills
  • Proficiency in organizational planning, implementation and the ability to successfully manage multiple projects simultaneously
  • Leadership and administrative ability
  • Professional attitude and appearance
  • Self-motivated, creative, confident and highly energetic personality
  • Computer literacy; proficient in Microsoft Office and Property Management Systems
9

Worldwide Business Travel Sales Manager Resume Examples & Samples

  • A minimum of two (2) years of hotel experience
  • A minimum of one (1) year of managing the Business Travel Sales market for a hotel or hotel company
  • A minimum of three (3) years of professional experience
  • Strong level of knowledge in the Business Travel Sales Market Segment
  • High proficiency with Microsoft Word, Excel, PowerPoint and Outlook
  • Ability to foster customer relationships both internally and externally
  • Ability to be flexible and adaptable to change
  • Multi property experience is strongly preferred
  • A minimum of five (5) years of professional experience
10

Business Travel Sales Manager Resume Examples & Samples

  • At least 2 years of progressive hotel sales experience in a specific market; or a 4year college degree and at least 1 year of related experience; or a
  • 2 year college degree and 2 or more years of related experience
  • Must have a valid driver's license in the applicable state
11

Business Travel Sales Manager Resume Examples & Samples

  • Ability to investigate and analyze current activities or information in the sales/marketing field and make logical conclusions and recommendations
  • Ability to make decisions based on established policies and procedures
  • Maximize revenue by selling all facets of the hotel to previous, current and potential clients
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
  • Local knowledge of the Chicago corporate transient market
  • At least 2 years business travel sales experience preferred
  • College degree preferred
  • Pre existing knowledge and relationships in the luxury consortia market
  • Ability to create new GDS marketing campaigns with assistance of DOSM and DORM
  • Involvement in local business travel sales organizations
12

Leisure Travel Sales Manager Resume Examples & Samples

  • Establish a client base of accounts within assigned market segments through direct outside and inside sales activities for the purpose of securing business for the chain to ensure that predetermined annual sales expectations are met or exceeded
  • Collaborate with team members to ensure that competitive information and market developments are communicated on a timely manner
  • Develop and maintain relationships with key clients in order to totally penetrate accounts to secure group, conference and transient business
  • Negotiate guest room rates, and hotel services within approved booking guidelines. Confirms in writing to the client all requirements via sales contract
  • Conduct property site inspection tours of the chain’s facilities and services; entertains qualified potential clients in accordance with company policies and procedures
  • Accurately forecast personal bookings and cancellations against budgeted revenue
  • Determine and recommend prospective customers from market information / resources, develop and maintain prospecting list
  • Solicit transient business through the preparation and execution of action plans
  • Independently responsible for achievement of objectives as outlined in the action plans. Within established parameters, quote and negotiate prices, confirming by written contracts
  • As directed, participate in tradeshows, client events, conventions and promotional events within the hotel and trade related organizations. Actively participate in prescribed sales training
  • Responds promptly to client requests in a friendly, efficient manner. Follows up to ensure guest satisfaction
  • Maintains a professional image at all times through appearance and dress
  • Comply with company policies and procedures
  • Interpersonal skills
  • Sales/ negotiating abilities
  • Planning and organizational abilities
  • Bachelor’s degree and/or Hotel Management degree
  • A minimum of four years work experience in sales field is preferred
  • Special consideration will be given to those who exhibit exemplary performance
13

Business Travel Sales Manager Resume Examples & Samples

  • Conduct Outside sales calls 2-3 days per week
  • Operate the Sales Department within established sales expense budget
  • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc
  • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
  • Minimum 2 years sales experience in a hotel or a related field preferred
  • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
14

Business Travel Sales Manager Resume Examples & Samples

  • Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business
  • Achieve personal and team goals as assigned
  • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
  • Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
  • Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate
  • Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines
  • Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility
  • Frequently standing up or moving within and outside of the facility
  • Carrying or lifting items weighing up to 25 pounds
  • Handling objects
  • 401(k) Retirement Plan
  • Vacation
  • Sonesta Hotels & Other Outlets Discounts
  • Newborn & Adopted Child Leave
  • Life Insurance
  • Long term Disability
  • Employee Referral Program
  • Credit Union
15

Business Travel Sales Manager Resume Examples & Samples

  • Fully develop Corporate Transient market segments (Consortia, Special Corporate, Midweek Retail) and achieve room night and revenue goals for all three segments
  • Emphasize higher rated, less price sensitive business traveling on shoulder days of the week, as prescribed by individual hotels
  • Maintain weekly telephone and outside solicitation, travel agency presentations
  • Track all accounts daily including Consortia and Travel segments
  • Develop new accounts and maintain growth of existing accounts
  • Is current and abides by all sales office procedures and systems
  • Participate in weekly Sales Strategy, sales meetings, stand up daily and monthly sales meetings as assigned by the Director of Sales
  • Maintain relationships with B. F. Saul National and brand GSO teams
  • Attend weekly Winner’s conference calls with corporate office
  • Must have 2 to 3 years of sales experience or relatable experience
  • Must have a college degree, hospitality degree preferred
16

Business Travel Sales Manager Resume Examples & Samples

  • Position sells 90% of the time; 10% analytical
  • Responsible for achieving individual transient revenue goals
  • Focuses on the assigned industries as well as uncovering new opportunities
  • Generates data, analyzes, and owns actions on assigned industries/territories
  • Establishes and maintains effective relationships with assigned accounts
  • Conducts property site inspections
  • Attends appropriate trade shows, organizes sales trips in local market & key feeder cities as directed by the DOS
  • Incorporates marketing opportunities into sales activities when applicable; utilizing all materials created in variety of industries (corp, technology, etc.)
  • Delegates all service related tasks to Reservation Sales Center (RSC), Key Accounts Team, Sales Coordination and on property staff and holds them accountable
  • Creates research projects to uncover new potential local neighborhood business and penetrates existing local neighborhood accounts
  • Utilizes prospecting tools i.e. CoStar and Hotelligence to full potential to uncover new potential markets, accounts, etc
  • Assists in completion of weekly / monthly reports
  • Assists in the budget/marketing plan process
  • Attends Transient Sales meeting updating activities, and hotel / industry news
  • Reviews Daily arrivals; isolates potential new accounts
  • Establishes relationships with local neighborhood businesses/organizations
  • Keeps current on new competition, changes in the market and needs of the hotel
  • Is an active member in local industry associations, knows colleagues with same role in competitive brands – reports back industry trends to the field
  • Communicates any product or service issues to Director of Sales On Property for immediate action with GM
  • Performs any other related duties as requested by Director of Sales
  • Attends property specific receptions on an as needed basis
  • Organize and execute local area blitzes
  • Actively sets seasonal promotions for targeted local neighborhood and Global accounts
  • Targets Hit List accounts for future use of hotel(s) and communicates updates to Director of Sales
  • Uncovers group and Catering business when possible
  • Partners with National Sales to maximize hotel revenue from Global Account
  • Presents to key agencies in the local market that influence and book travel
  • Fulfills additional duties as required based on business need
  • Exceptional Selling Skills
  • Well-organized, detail oriented with excellent follow-up
  • Thorough knowledge of Delphi; Synxis, basic knowledge of Opera, working knowledge of Hotelligence
  • Able to multi-task and prioritize multiple projects; i.e. selling multiple properties
  • Exceptional relationship building skills
  • Exceptional negotiation and selling skills
  • Ability to work independently (time-management and organization skills)
  • Exceptional, dynamic and memorable public speaking skills
  • Strong computer skills are a must to include: PPT, Excel and Word
  • This position generally works Monday to Friday but the ability to work on occasional evenings and weekends is essential
  • Results oriented with an emphasis on both individual and team accountabilities
  • Minimum 3 years of Transient Sales experience
  • Delphi / Synxis Knowledge a plus
17

Business Travel Sales Manager Resume Examples & Samples

  • With an innovative mind set, identify and enthusiastically create new contacts and develop sales leads through phone solicitation/prospecting, sales calls, trade shows, etc
  • Respond to sales inquiries and contact potential clients to build and nurture lasting business relationships
  • Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and strategically sell against our competition
  • Take initiative to go beyond the ordinary to differentiate us from the competition and create loyalty
  • Understand fully the hotel amenities, venues and options and provide recommendations to create authentic and distinctively different experiences for our group guests
  • Anticipate our guests’ needs and respond promptly
  • Create, execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
  • Produce quotes and written confirmation to all clients
  • Maintain timely and accurate recording of activity to include appointments, calls made and business leads
  • Flexibility. We are in the business of bringing dreams to life and it requires operational understanding and innovative thinking to result in the flexibility to produce those dreams
  • Experience. Previous experience and enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team oriented environment
  • People Person. The best part of selling is creating and building lasting relationships with our guests and team members
  • Great communicator. Verbally creating a picture of the amazing experiences we can create for a group requires excellent listening skills, attention to detail and the ability to communicate effectively in English both verbally and through excellent written communication
  • Good Administrator. Paperwork may not be the most fun part of the job but organization and the ability to create, implement and analyze manual and automated reports coupled with a comprehensive knowledge of technical and managerial applications of PMS, Delphi and appropriate PC applications will keep you organized and ensure you have more time to sell!
18

Business Travel Sales Manager Resume Examples & Samples

  • Support Director, Business Travel in establishing the presence and enhancing the image of The Fairmont Washington D.C., Georgetown & Fairmont Hotels & Resorts in all Individual Travel market segments
  • Research, identify, target and solidify relationships with new and existing non-key Corporate, Consortia & University accounts
  • Regularly conduct outside sales calls, sites and presentations to local offices and agencies
  • Meet and exceed monthly revenue and sales activity goals by conducting weekly sales calls to existing accounts, as well as uncovering new business
  • Develop existing accounts and conduct quarterly reviews with Travel Managers to ensure accounts are on pace to meet targeted goals
  • Prepare weekly reports highlighting market trends, account development and new prospects
  • Pursue opportunities in untapped Corporate Markets for Individual transient sales efforts –including non-key Corporate, Travel Agencies, and Universities
  • Travel to conduct outside calls and promote the hotel as needed
  • Increase brand awareness through promoting Fairmont President’s Club, Famous Agents and Res Plus
  • Prepare monthly Hotelligence Reports and Hotel IQ Reports with market analysis
  • Develop measurable targeted action plans for account penetration and growth
  • Assist with annual RFP negotiations and annual contract renewals
  • Plan and participate in familiarization (FAM) trips for prospective clients in all markets
  • Work with local industry partner, attending monthly meetings and events
  • Interacting with Global Sales to increase production of the Consortia market
  • Previous experience in Business Sales required
  • Computer literate in Microsoft Window applications, Opera and Excel andor relevant computer applications required
  • Working knowledge of Hotelligence 360 Reports and Hotel IQ
  • Superb communication skills, both written and verbal required
  • Flexible schedule to accommodate hosting client events both on and off property
  • Knowledge of local DC corporate market and luxury consortia market preferred
19

Business Travel Sales Manager Resume Examples & Samples

  • Be Engaging and relationship driven in your day to day encounters with customers
  • Ability to multi-task and time manage
  • Delphi Sales system proficient - preferred
  • Be a good business partner and listener
20

Business Travel Sales Manager Resume Examples & Samples

  • Transient-Business customer focus: Identify target accounts
  • Leisure customer focus: Identify key travel agencies that fill off-peak dates for leisure bookings
  • 3-5 years of experience
21

Franchised Business Travel Sales Manager Resume Examples & Samples

  • Grow market share of the business travel accounts through external and internal sales efforts with the purpose of securing business for the hotel in order to ensure that predetermined revenue expectations are met or exceeded
  • Develop and nurture relationships with Travel Managers, Travel Agents, Hotel Chain National Sales Representatives, Travelers, Planners and Hotel Team Members to bring business to the hotel
  • Research demand generators in the local market. Utilize Hotelligence and STR reports to identify and secure opportunity accounts as well as to monitor the conditions of the market
  • Effectively balance all of the core direct sales disciplines: prospecting, solicitation, rate quoting, contracting, outside sales calls, site inspections, client entertainment, outside presentations, marketing to in-house guests, networking,
  • Attend industry events and trade shows
  • Win customer loyalty through lobby and concierge lounge presence
  • Host the weekly Manager Reception
  • Track account volume production and discuss status with the top customers on a monthly basis
  • Develop and follow Strategic Plans and Actions that support the goal of growing existing accounts, moving market share from the competition, and identifying and securing new accounts
  • Assist the Director of Sales and Marketing with Budget preparation
  • Report market segment status and tactics to the Strategy Team on a weekly basis
  • Respond promptly to guest requests in a friendly manner. Follow up to ensure guest satisfaction
  • Maintain a professional image at all times through appearance and dress
  • Communicate effectively with operational departments
  • Facilitate special events for existing and prospective accounts
  • Produce content for the monthly e-newsletter to the client base. Share special promotions that the hotel is offering
  • Represent the hotel within the community by attending special events
  • Manage extended stay guests, project teams, VIP’s, amenities, and reward program point distribution
  • Prepare a month end recap report for the revenue team
  • 4-year college degree. A minimum of three years work experience in sales is preferred. Business Travel Sales experience preferred, but not required. Will consider individuals with proven track record in a sales manager capacity